wellness

RETHINKING GROWTH IN HOLIDAY PARKS

Posted on May 6, 2026

From Proven Investment to New Revenue Streams...

For today’s holiday park operators, growth is no longer just about adding more units — it’s about increasing revenue per guest and creating experiences that drive repeat visits. A strong example of this can be seen at Concierge Camping in Chichester.

Rather than simply expanding accommodation, the team introduced a new concept: premium “daytime living” cabins positioned alongside motorhome pitches. Working with Palmako, the site installed 10 Grace cabins, equipped with kitchens, refrigeration, and bathroom facilities.

The result is a flexible, high-value offering that enhances the guest experience while increasing the value of each stay. This reflects a broader shift across the sector. Guests increasingly expect more than just a place to stay — they are looking for comfort, convenience, and memorable experiences. For operators, this creates an opportunity to attract new audiences, increase on-site spend, and extend the season.

Beyond accommodation, wellness is one of the fastest-growing areas for revenue generation. Facilities such as saunas, hot tubs, and cold plunge pools are becoming key booking drivers, particularly in off-peak periods, helping parks create premium, bookable experiences. At the same time, additions like pergolas, BBQ huts, and covered outdoor areas can transform how space is used, creating social and functional zones that work in all weather conditions.

The key takeaway is clear: successful parks combine proven investments with experience-led additions to maximise value per guest. Palmako is a leading European manufacturer of high-quality timber structures, helping holiday parks deliver durable, design-led solutions — from accommodation cabins to wellness buildings and outdoor living spaces — that turn investment into long-term value.

PALMAKO
01698 426444
www.palmako.co.uk

"They are absolutely fantastic - and probably one of the best purchases we've ever." -Guy Hodgkin, Concierge Camping

WHEN THE STAY BECOMES THE STORY

Posted on February 13, 2026

THE ORRYN LODGE from Pinelog transforms the park landscape with a striking roofline and an inviting, experience-led design. With thoughtful design inside and out, The Orryn encourages guests to relax, socialise and create lasting memories in every season.

The increasing importance of experiential holiday park accommodation…

Holiday park accommodation is no longer a functional backdrop to a break away. It now shapes how guests relax, socialise and remember their stay. Comfort, design quality and usable space increasingly influence booking decisions and revenue.

The Orryn, the latest lodge design from Pinelog, has been developed in direct response to guest demand for memorable, experience-led accommodation. Rather than focusing solely on the internal layout, the design treats the lodge as a complete living environment, inside and out.

A defining feature is its projecting roofline. Architecturally, it creates a strong visual identity on park. Practically, it transforms external decking into a sheltered, year-round living and entertaining space. The extended roof projection provides protection for hot tubs, seating and dining areas, and can even accommodate a sauna, allowing operators to add premium features that remain usable in all seasons.

Like all lodges in the Pinelog range, The Orryn benefits from a fully bespoke approach. Layouts can be adapted to suit different guest profiles and park strategies, with options including integrated saunas, games rooms, accessibility features and pet-friendly additions.

These reflect growing demand for wellness, entertainment and multi-generational stays, while helping parks differentiate their offer and increase per-stay revenue. As experiential travel continues to shape the holiday park sector, Pinelog’s bespoke offering continues to lead the way in helping park operators move their accommodation into a central part of the guest experience, delivering stronger appeal and long-term commercial value. For luxury, memorable timber lodges, speak to Pinelog’s expert design team.

Pinelog
01246 942842
www.pinelog.co.uk

BUBBLE UP YOUR BOOKINGS

Posted on November 11, 2025

Smart Hot Tub Choices for Maximum Guest Appeal and Park Profitability...

Few additions transform a holiday experience quite like a hot tub. For today’s guests, a private soak under the stars has become the hallmark of luxury and relaxation — and for park operators, it’s an opportunity to increase occupancy, extend the season, and boost revenue. But with the growing demand comes a growing need for careful planning.

Choosing the right supplier isn’t simply about picking the most attractive model; it’s about finding a trusted partner who understands the unique pressures of the holiday park environment. When selecting a purchase partner, reliability and service should weigh just as heavily as price.

A good supplier will offer guidance on installation, siting, and compliance — ensuring your investment meets all safety standards such as HSG282. They’ll also be there long after the sale, providing dependable aftercare, staff training, and fast access to parts and support when you need it most.

Downtime means disappointed guests and lost revenue, so having a partner who delivers consistent maintenance advice and responsive backup is invaluable. Cost is always a factor, but the best price isn’t always the lowest quote. Value lies in energy efficiency, water management, and longevity — qualities that pay off season after season.

Consider sustainability too: with advances in smart heating and eco-friendly materials, it’s now possible to offer guests a luxury soak that’s kinder to both budgets and the environment. For over 25 years, Outdoor Living has been the trusted expert in transforming gardens and commercial spaces into exceptional environments for relaxation, wellness, and entertainment.

This depth of experience means we understand precisely what makes an outdoor product exceptional—not just in its aesthetic, but in its durability, functionality, and long-term value. It’s why our collection is not just vast, it’s meticulously curated. Outdoor Living have sourced and vetted a premium selection of products, from industry-leading hot tubs and swim spas to custom-built saunas, elegant pergolas, and durable outdoor furniture.

OVER 30,000 UK HOLIDAYMAKERS search for holiday rentals with hot tubs every month. – Outdoor Living Hot Tubs

“Our approach is built around you,” says Brent Duncan, General Manager at Outdoor Living. We recognise that every project is unique, whether you are enhancing your family home or undertaking a large-scale commercial development. In-house Outdoor living designers, technical advisors, and installation specialists provide guidance on which you can depend.

“Our goal is not simply to make a sale, but to create a solution that suits your space, lifestyle, and budget. This impartial guidance ensures you make a confident and informed decision,” says Brent Duncan. Outdoor Living offer commercial partners a complete turnkey solution that manages every detail from concept to completion.

This comprehensive service includes initial consultation and site assessment, detailed planning and design, professional installation and final commissioning. “We have a proven track record of delivering complex projects for holiday parks, hotels, and wellness centres, ensuring every installation meets rigorous commercial standards for safety, performance, and reliability,” says Brent Duncan.

As a proud member of the Buy It Direct Group, alongside respected brands like Appliances Direct and Better Bathrooms, we combine our specialist knowledge with the value and reliability of a leading retail network. This partnership gives us significant buying power, allowing Outdoor Living to offer premium products at the best possible prices.

It also means you benefit from a robust delivery network and the financial stability of a major retail group, giving you complete peace of mind in your investment. This stability ensures that your warranties are secure and that we will be here to support you for the lifetime of your product. “Our commitment to you does not end at the point of purchase,” Brent emphasises.

We believe in building lasting relationships, which is why our dedicated support team is always on hand to offer aftercare advice and warranty assistance. At Outdoor Living, we don’t just sell products, we help you invest in a lifestyle, creating outdoor spaces that deliver value and enjoyment for years to come.

The Outdoor Living Team
01482 212333
www.outdoorliving.co.uk

OUTDOOR LIVING BELIEVE IN BUILDING lasting relationships, which is why our dedicated support team is always on hand to offer aftercare advice and warranty assistance

Now we introduce Hot Tub Suppliers, who have spent over 15 years helping customers and businesses enjoy the very best of hot tub living. From homeowners to major holiday park operators, our focus has always been on combining **luxury, reliability, and compliance** to create spa experiences that are as effortless as they are enjoyable.

“As proud members of BISHTA – the British and Irish Spa and Hot Tub Association – we take our responsibilities seriously,” says Arun Sarna, Director of Hot Tub Supplies. BISHTA promotes safe spa water management, professionalism, and ethical trading across the UK, ensuring customers receive products and advice they can trust.

A member of the HTS team also sits on the BISHTA committee, helping shape the standards and best practices that guide the UK spa and hot tub industry. This role reflects our belief that trust and responsibility must sit at the heart of everything we do.

SUPPORTING HSG282 COMPLIANCE
For holiday park operators, HSG282 compliance is essential to maintaining safe and efficient hot tubs for guests. Here at HTS, we understand the unique challenges of managing commercial and rental spas, so we’ve built our product range around those needs.

Our HSG282-compliant range includes commercial-grade hot tubs, spa chemicals, water treatments, and filtration systems — all designed for easy maintenance, safety, and performance. Every product we supply is backed by expert advice to ensure operators meet the highest hygiene and safety standards.

Our philosophy is simple: knowledge builds confidence. We take time to educate and support our customers, ensuring they have the tools to maintain their spas safely and effectively. We also listen closely to their feedback, adapting our products and services to meet the evolving needs of the leisure industry.

This approach is perfectly reflected in HTS’s Lodgic model, developed through years of experience within the holiday park sector. The Lodgic combines practical features with style and reliability — including dual controls, a secure insulated cabinet, fast drainage, and a Balboa Water Group system. Its all-seater layout, LED lighting, Bluetooth audio, and drinks areas with ice buckets make it a model that pleases both management and guests alike.

HSG282-COMPLIANT systems from Hot Tub Suppliers ensure safety and peace of mind for holiday park operators

AWARD-WINNING SERVICE
Over the years, HTS has been honoured with multiple industry awards, recognising our dedication to product excellence and customer care. For us, these awards reflect the trust our customers place in us and our ongoing commitment to high standards.

Hot Tub Suppliers are proud to work with holiday parks across the UK, offering a complete, compliant, and dependable service — from advice and supply through to ongoing support and aftercare. Our mission is to keep raising the bar for quality, service, and safety. As active BISHTA members and long-standing supporters of the leisure industry, we’ll continue to promote standards, innovation, and trust in everything we do.

“It was really refreshing to find hottubsuppliers.com with their friendly and “old fashioned” customer service where nothing was too much to ask. – Patrica Hopkinson” Whether you’re upgrading your existing hot tubs, expanding your park’s offering, or simply looking for expert advice, Hot Tub Suppliers has the experience, reliability, and product range to deliver exceptional results.

With their proven track record, outstanding service, and commitment to long-term partnerships, it’s clear why they continue to set the standard for excellence in the UK holiday park sector. Whether you’re adding your first hot tubs or upgrading an established fleet, the right partnership will keep your guests bubbling with satisfaction — and your park’s reputation sparkling all year round.

Hot Tub Suppliers
0116 251 3378
www.hottubsuppliers.com

HOT TUB SUPPLIERS are proud to work with holiday parks across the UK, offering a complete, compliant, and dependable service

NATURE CALLS

Posted on May 17, 2024

If you ever wonder why you spend so much time planning, designing and maintaining your on-site washroom facilities, well the facts speak for themselves. On average, people in the UK visit the bathroom between six and eight times every day. That adds up to a whopping 2,500 times in every year and accumulates to three years sitting on a toilet during their lifetime.

Family changing space cannot be over emphasised. Apparently, you will change a baby’s nappy up to 10,000 times before they can use the bathroom by themselves. For those who fancy flushing money straight down the toilet, this one’s for them. A toilet paper roll made from 22-carat gold went on sale in 2013.

Sold by the Australian company Toilet Paper Man, it was priced at a whopping US $1,376,900. If you are looking to bulk order your stock control, you might like to know we use an average of 57 sheets of toilet paper a day. Toilet paper was first invented by the Chinese in the 6th century.

Each sheet was two feet by three feet. Imagine trying to get an eight-pack of that stuff in the washroom store cupboard. According to the well-known Harpic brand, a public toilet can play host to over 40,000 germs at any given time so it pays not just to follow a diligent routine but to keep a very clear record of that routine.

TICKING BOXES
Organisations like Visit England and professional teams like the Cubicle Centre and Commercial Washrooms are always on hand to assist you from the start of your project through to completion. You have to make sure you tick the boxes laid out in the Caravan Sites & Control of Development Act 1960 - Touring Caravan and Campsite Site Conditions.

Although not necessarily legally binding, in general, the following apply for you to demonstrate duty of care:
• Separate ladies and men’s washrooms.
• Optional family facilities
• Working toilets
• Basins with hot and cold water
• Showers with TMV3 (Thermal Mixing Valve) temperature-controlled water
• Power and shaver points
• Disabled toilet and/or disabled shower rooms compliant with Doc M of the building regulations
• Level-entry shower suited for wheelchairs
• Baby-changing facilities, ideally within both male and female washrooms
• Chemical toilet disposal points
• Separate dishwashing facilities - usually external to the toilet blocks
• Drinking Water

Let’s get down to some basic maths. The numbers of facilities provided should be one toilet and urinal for men and two toilets for women for every 30 pitches. There should be a minimum of four water-flowing washbasins per 30 pitches; two each for men and women.

They shall be adjacent to the toilets – usually within the same room. Where a site provides 70 or more pitches, provision of showers shall be on the scale of one shower per 25 pitches.

ALTHOUGH MEN AND WOMEN prefer separate cubicle space family- friendly facilities are an added bonus.

PRO RATA
When considering the numbers of toilet cubicles to be included it is good practice to make allowance for 1 in 4 cubicles (in any same-sex washroom) to be classed as ambulant. This includes for grab rails and outward opening doors. Toilets may not be justified where sites have less than ten pitches.

Their site position should be agreed in discussed with the appropriate authorities. Because of the likelihood that children will use site facilities the basins/ showers’ hot water temperature should be controlled by the use of thermal mixing valves. Thermal Mixing Valves (whether integrated within the shower/ basin or as an addition to the supply pipe-work) will limit the hot water temperature to a comfortable level and offer a safeguard against scalding.

When planning a new build washroom block or refurbishing an existing facility there are many building-related health and safety issues to consider. The common sense advice is to appoint and work with a reputable building firm, ideally one who specialises in commercial washroom and toilet refurbishment projects and liaise with planning authorities from the earliest stage.

Unless the budget is particularly tight, the advice is to go for strong and robust materials fit for the high level of use modern holiday resort washrooms receive. For example the use of Solid Grade Laminate toilet/shower cubicles as opposed to a cheaper chipboard core laminate material. The payback over time is likely to be significantly better. Commercial Washrooms Ltd can, of course, offer advice on the different materials available within the commercial washrooms market.

Read our blogs on Washroom Design. Inclusion of baby changing facilities is essential in modern-day toilet and washroom facilities. Depending on the size of the washrooms this may be as simple as a fold-down baby changer or a dedicated family room containing shower, toilet and basin as well as a considerable worktop and vanity unit space for laying the child down.

PATTERSONS WORKED with Away Resorts to freshen up facilities at Tattershall Lakes.

OUT OF THE CLOSET
From desirable to dilapidated, modern to outmoded, holiday destinations boast a compendium of conveniences as you aim to create your wellness oasis. Focus on the senses, a bit of background music helps cover some embarrassment – or turn this into a marketing opportunity with a blast of promotional ads or podcasts. Aromatherapy can play a significant role. I mean the pleasant kind.

In fact, the very earliest air fresheners were made from pomegranates and cloves while the first modern air freshener was introduced in 1948. You could also take the opportunity to turn your smallest rooms into art galleries with large scale themed pictures of local scenes or even celebrated film stars. Plan the washroom project as early and as thoroughly as possible in all instances.

This should include detailed working drawings which are continually consulted as well as a robust schedule of the work. Barring any unforeseen issues arising the upgrade should then happen within time and budget. Don’t be tempted to go cheap. More expensive and durable materials will likely last longer and be a better fit for purpose with the rigours of a busy holiday site.

Design of a washroom should be carried out by professionals with appropriate experience of this type of installation as there are many common errors which can be avoided. They will usually offer a full design service with CAD drawings for either a new build or refurbishment. Well-designed and energy-efficient washroom facilities can significantly enhance the overall customer experience for holiday park visitors, while clean, comfortable and modern environments can lead to positive reviews and repeat business.

SOMETIMES WE CAN take providing pet-friendly facilities just a step too far.

ENERGY EFFICIENT
With a prominent focus on the importance of water conservation coupled with the need to offer high-quality and modern washroom facilities, Richard Braid, Managing Director at Cistermiser, explains how holiday park operators can maintain a strategic edge.

“Offering premium, comfortable and energy efficient washroom facilities sets a holiday park apart from competitors. With more customers becoming environmentally conscious when it comes to choosing holidays and parks needing to manage their impact on the environment, it becomes a key selling point to attract more visitors and increase occupancy rates,” explains Richard Braid, Managing Director at Cistermiser.

“Incorporating eco-friendly washrooms can help reduce the environmental footprint of the holiday park while minimising water and energy usage, demonstrating a commitment to sustainability and responsible tourism practices. Energy-efficient washrooms can also lead to significant cost-savings over time.” Richard concludes: “Maximising washroom facilities’ design and energy efficiency is not only beneficial for the holiday park’s bottom line but also crucial for enhancing customer satisfaction, maintaining competitiveness and demonstrating environmental responsibility.”

We humans share five common activities every day: breathing, eating, drinking, sleeping and toileting… when you’re away from home, it’s often the latter which creates the biggest cause for concern. Despite this, washrooms are often overlooked, even in the hospitality and leisure sectors where guests of all ages will need to make sure of your facilities. Whether you have a positive or negative experience as a customer, chances are you’ll share it with family, friends and colleagues, or even make a few negative comments on sites like Trip Advisor and Facebook.

Maintaining high standards for your washroom provision can separate you from the competition in a crowded industry. After all, switched-on holiday destination operators know that it makes financial sense to keep visitors on-site as long as possible. The longer they stay, the more money they spend - and not just a spending a penny!

SCOTS EMBRACE ‘SLOWCATIONS’

Posted on March 13, 2024

SCOTS EMBRACE ‘SLOWCATIONS’

SCOTTISH CARAVAN, Motorhome and Holiday Home Show visitors could choose from a selection of almost 200 vehicles and over 30 different travel brands.

The Scottish Caravan, Motorhome and Holiday Home Show returned this February at the SEC, Glasgow, to help Scots embrace ‘slowcations’, the hottest travel trend for 2024. With a selection of almost 200 vehicles and over 30 different travel brands to select from, visitors to this year’s show could pick their chosen mode of transport, equipment and all the trimmings for their next getaway.

With searches for ‘slow life’ up 60% on Pinterest, experts have touted ‘slowcations’ as the next craze for people looking to take a load off. According to a new Pinterest trend report, booking flights to exotic countries and packed-full itineraries of sight-seeing are dropping in popularity, with people opting for more laid-back breaks closer to home.

Jillyanne Glen, Scottish Caravan, Motorhome and Holiday Home Show, said: “People are using their time away differently now – it’s not just about sun, it’s about flexibility, adventure, wellness and doing exactly what suits them and when. “What’s more, we’re seeing people pull away from relying on flights to get them where they want to be and are taking things into their own hands, opting for alternative modes of transport, as well as holiday homes and camping sites across Scotland’s beautiful landscape.

“The show was back this year for its 37th year, once again giving people who are looking for more versatility in their travel an amazing range of top quality products to explore. Our exhibitors are experts in their field, and are always super knowledgeable and helpful, ready to advise new and returning visitors.”

Returning for this year were long standing exhibitors include BC Motorhomes, Argyll Holidays a regular exhibitor who will be showcasing what they have in store for 2024 as well as Willerby, another show regular and leading caravan and campervan manufacturer.

New exhibitors included Barefoot Caravans, a unique new curved caravan design that’s as chic as it is practical; Motorhome World, for those looking for a second hand motorhome to start their new adventure; Bradcot Awnings who is expert at providing awnings for caravans giving extra comfort for those all important trips; and Woodside Luxury Lodges, stunning holiday homes just outside St Andrews looking over the Eden Estuary.

BUBBLING OVER

Posted on October 27, 2022

BUBBLING OVER

The hot tub influence on increasing bookings...

 

THE VACATION RANGE, from Superior Wellness, boasts robust features designed specifically for the holiday let market.

 

For the holiday industry, 2022 has been another record year for staycations, delivering an estimated £15.5billion boost to the British economy. According to Sykes Holiday Cottages’ annual Staycation Index, 77 per cent of Brits holidayed in the UK this year, spending an average of £822 on their accommodation alone.

So how do you make your holiday destination stand out from the crowd and increase the odds of internet surfers pressing the book button? The simple answer – add a hot tub. “UK staycations with hot tubs consistently appears on a list of the most common staycation searches,” says Gareth Ward, Sales Director at Superior Wellness, one of the UK’s leading hot tub suppliers.

“A hot tub not only adds a touch of luxury but can also increase occupancy and revenue by up to 60%. “But much more than that, a hot tub allows families and loved ones to reconnect and spend quality time together,” Gareth adds. “People are also focusing on their wellness much more and a hot tub can help with this – soothing aches and pains, reducing anxiety and stress and relieving headaches. All reasons that may inspire a customer to book a holiday property with a hot tub.”

 

OFFERING A HOT TUB with your holiday let will increase bookings on average by 60 per cent. Pic. Rotospa

 

HOLIDAY LET
Jonathan Pritchard owns a holiday let based in Anglesey, he recently made the decision to add a Vacation Social hot tub, from the Superior Wellness stable, to his property. Jonathan purchased the hot tub from Superior Wellness’ partner at Concept Spa in Wales and he explains: “We wanted to increase bookings and people always say that it’s a bonus to have a hot tub, we were also recommended to get one by Sykes.

“I was recommended by Concept Spa to go for the Vacation social based on the value for money, the fact it’s simple and easy to use, less hassle/ maintenance, less things for people to break. “It has most definitely made a difference to my bookings; we are noticing that the winter months are also filling up much faster.”

If you are looking to purchase a hot tub for your holiday let, Superior Wellness recommend the Vacation Range or their Platinum Spas Holiday Let 5 hot tub. Both offerings are perfect for holiday homes, cottages, B&Bs and Airbnb as they designed specifically for the holiday let market these hot tubs offer a basic layout with no breakable or removeable components and are designed for heavy usage.

The robust but minimalistic design perfectly complements any garden, decking or outdoor environment. Gareth Ward again: “We do get a number of queries from potential buyers and this is a common question. But is the constant upkeep, care and maintenance is going to offer a decent return on your investment?

Gareth Ward again: “You need to look after your hot tub and ensure you provide the care and maintenance it needs and stick to the guidelines. However, the increase in revenue you will receive in terms of price per night and occupancy will outweigh any time and money spent on the upkeep.”

 

 

HEAT TIMES
Waiting around for a hot tub to warm up isn’t a holiday guest’s idea of fun, so Golden Coast’s exceptionally fast hot tub heat pumps are ideal for ensuring the spa is ready to enjoy in no time. The inverter-driven Golden Coast air source pump heats water quickly and efficiently.

During a test conducted on a hot tub in an ambient air temperature of 12 degrees, Golden Coast found that it took three hours and 40 minutes to heat the hot tub water from 10 degrees to 38 degrees. This was much faster than the electric heater previously being used.

A Golden Coast heat pump operates on a lower current so uses much less energy than electric heaters without compromising on performance. For each kilowatt of energy consumed, the heat pump offers an output of up to 13 kilowatts of heat – that’s 13 times more efficient than a standard electric heater.

A Golden Coast pump can reach an extremely high coefficient of performance meaning that once the water reaches the desired temperature (up to 40°C) the heat pump turns off while maintaining the temperature. “It is quicker to heat a hot tub with warmer air temperature, but a Golden Coast heat pump performs even in cold weather, so hot tubs can be enjoyed all year round,” says Adam Clark, General Manager at Golden Coast.

“Our heat pump is extremely energy efficient, allowing park owners to make significant savings on their bills. The more hot tubs a holiday park has, the more savings that can be made. Golden Coast has supplied air source heat pumps to a number of holiday parks with great success and with extremely positive feedback from park managers.

Golden Coast’s General Manager, Adam Clark, advises: “Whereas some heat pumps can be loud, a Golden Coast heat pump uses a unique ventilation structure enabling it to maintain noise levels as low as 25dB — ensuring peace and quiet for guests and peace of mind for owners.” When it comes to holiday hot tub insurance, Compass Insurance advise, to make sure that your insurance covers you for loss or damage as well as any possible legal liability arising from them being used.

 

GREAT FOR FRIENDS and family who want to relax on holiday, the Vacation Lounge hot tub is for 5-6 people and offers the perfect combination of one lounger and five seats. This 13 amp hot tub has R10 insulation and 25 jets.

 

INSURANCE COVER
Most insurers will include hot tubs in their general definition of structures, hire fleet or caravans (at Compass they do) but it’s worth checking the definitions in your policy to make sure. From there it’s also really important to make sure that the replacement cost of the Hot Tub is factored into any sum insured you have for your hire fleet. As well as the Hot Tubs themselves being insured your legal liability to the public using them should also be checked.

Have clear and documented guidance as to who should and shouldn’t use Hot Tubs. Holidaymakers with health conditions, including those with serious illnesses, respiratory and cardiac conditions and diabetes, as well as pregnant women or those on certain medications, should seek advice from their doctor before using a hot tub. Similarly, infections and disease can be spread, so those with body infections and open sores/ wounds etc, should not use a hot tub.

Comprehensive signage and instructions on the use of the hot tub are also important. Most of the claims we see in relation to Hot Tubs, and wet areas in general, relate to slips and trips when getting in and out. Cleaning and maintenance are critical and any hot tub owned by the park should follow a documented and robust process. Where possible this should also be in line with the manufacturer guidance and regular evidence, checks and logs kept.

Regularly checking the water, systems and filters is also essential. Parks have responsibilities even where they do not own the hot tub in question. The Health and Safety at Work Act 1974 does not apply to privately-owned hot tubs where there is no financial gain and they are used exclusively by the private owner, family members and occasional guests.

Park owners should also consider the matter of Employers’ Liability. We have seen a case in the past where an employee was known by their employer to have a reaction to chemicals, but the wearing of personal protective equipment (PPE) was not enforced. It is almost impossible to defend a claim when a relaxed approach to employee safety is taken. This highlights the importance of training staff appropriately and having systems in place for them to follow when they are involved in the cleaning and maintenance of hot tubs.

 

 

COMPANY CONTACTS

Golden Coast
Tel. 01271 378100
Email: swimmer@goldenc.com
www.goldenc.com

SuperiorWellness
Tel. 01246 559071
Email: info@superiorwellness.co.uk
www.superiorwellness.co.uk

Compass Insurance
Tel. 0344 274 0276
Email: enquiries@compass.co.uk
www.compassparks.co.uk

ICING ON THE CAKE – HOLIDAY HOT TUBS

Posted on October 28, 2021

ICING ON THE CAKE

 

THE FROSTS created a relaxation zone with the hot tub as the focal point.

 

Adding a touch of hot tub luxury pays off for holiday bookings…

With the rise in staycations, Yvonne and Graham Frost, owners of Slayleigh B&B in Matlock, made the decision to purchase a hot tub for their property. A hot tub not only adds a touch of luxury but can also increase occupancy and revenue by up to 60%.
With many choosing to stay in the UK, guests are looking to get away and relax with a hot tub often high on their list. According to Google, holiday cottages with hot tubs was the third most searched holiday phrase this year, up by 300% compared to the previous year.
A hot tub allows families and loved ones to reconnect and spend quality time together. People are also focusing on their wellness much more and a hot tub can help with this – soothing aches and pains, reducing anxiety and stress and relieving headaches.

SUPERIOR WELLNESS engineers fitted a cover to the hot tub which helps save on energy costs.

All reasons that may inspire a customer to book a holiday property with a hot tub.
“We are purchasing a hot tub as they have become more popular and is very much a want from guests as well as ourselves and not just solely for the B&B,” explains Yvonne. “I have particularly wanted one for ages, but other priorities took over; they are an expensive luxury so you really need to want one and we do.”
Yvonne felt the hot tub would make a difference to bookings, occupancy and booking rates. She explains: “We are 9.6 and 5 star rated on review websites so we feel our guests already choose us on running costs and upkeep of the tub, we do not however envisage a mass profit margin more maybe a popularity in guests choosing our accommodation over another.”
Yvonne contacted Superior Wellness who were recommended to her by a relative who has one from them and is obviously very happy.

UNDERSTANDING the workings of your holiday hot tubs is essential.

 

Superior Wellness recommend the Holiday Hot Tub, available as part of its Platinum Spas range, that is ideal for holiday settings from parks and resorts to smaller holiday lets.
This hot tub offers a basic layout no breakable or removable components with and designed for heavy usage. The robust but minimalistic design perfectly complements any garden, decking or outdoor area. The hot tub seats five people with 40 jets and is designed purely for the holiday let market.
Key features include secondary hidden controls, a tamper-proof control panel, in-line chemical dosing and crucially, quick draining.
With no headrests or diverters, the ‘plug and play, 32 amp, can have a WiFi module added so you can monitor the status and access the settings of the hot tub directly from your mobile phone.

WOW FACTOR

“I have to say Superior Wellness, Jordon in the sales team, in particular, has been fantastic in dealing with myself, sourcing my hot tub at short notice and communication.
“They had the hot tub in stock and therefore we could arrange the delivery quickly.
“The delivery team have also been fantastic and I would definitely recommend Superior Wellness. We can’t wait for our guests to start using it.”

THE SUPERIOR WELLNESS TEAM carried out the installation themselves.

 

Yvonne again: “We thought a lot of where to position our hot tub given the UK climate and so our wow factor is very much the area we enhanced once which was once our summerhouse and potting shed.
“We have turned this into a fabulous relaxing space with mood lighting, artificial grass, spa panel interior, grey chic wood panelling, and bi fold doors.
“Guests can enjoy the tub in all weathers as is under cover. There is a seating area to cool down in between hopping in and out of the hot tub where they can take in the view of our beautiful south facing garden, light and airy by day or on a starry night sky,” Yvonne enthuses. “What more wow do you need?”

ADVANCE PLANNING

Gareth Ward, Sales Director, Superior Wellness reveals: “We have seen a huge increase in demand this year for our holiday let hot tub. We have had some in stock but they sell quickly.
“I would advise you to plan in advance and order your hot tub now to ensure it arrives in time for the start of the season for next year.”
Gareth adds: “We work with a large partner network and we can advise you who your nearest one is.”
“If you are looking to purchase a hot tub for your holiday home, we highly recommend a Platinum Spas hot tub.

Gareth point out: “Many people ask about the pitfalls and problems as it surely can’t be all about increasing revenue.
“The constant upkeep, care and maintenance is the biggest downfall. You need to look after your hot tub and ensure you provide the care and maintenance it needs and stick to the guidelines,” he emphasises.
“However, the increase in revenue you will receive in terms of price per night and occupancy will outweigh any time and money spent on the upkeep.”
“We recommend that the hot tub is replaced approximately every five years depending on usage.”
For more information about the Platinum Spas Holiday Let hot tub please visit www.platinum-spas.com/product/holiday-let-5/

YVONNE AND GRAHAM Frost are delighted with the investment on their Holiday Hot Tub.

SELF-CARE IS THE NEW HEALTH CARE

Posted on May 5, 2021

SELF-CARE IS THE NEW HEALTH CARE

CAPTION: Self-care is the new Health care

The UK wellness retreat industry is predicted to boom following the relaxation of Lockdown restrictions, according to experts. Demand for wellness retreats has steadily been on the rise over the past decade, with a 1605% increase in online searches for the term since 2015, including an 81% increase from 2019 to 2020. The Health Retreat growth has been seriously on the rise for the last 20 years and these are now taking over from classic holiday destinations. Almost all countries which usually invite the family holiday groups will offer a health and wellness retreat.

“Self-care is the new health care,” says Yvonne Wake, a wellbeing and lifestyle consultant who hosts her own retreats. “I don’t see how the industry cannot continue to grow. There’s absolutely no reason to stop an industry where the earning capacity is getting higher by the year.” “Healthwise it’s important to just stop, which is what wellness retreats provide.” Activity retreats are among the fastest-growing in the industry after having experienced a 928% increase in online searches from 2019 to 2020.

Camptoo’s Head of Wanderlust, Ed Bassett, is expecting a similar uptake in interest this year as the UK gradually begins to ease out of lockdown. “Activity-based holidays are among the fastest-growing in the industry, and there’s never been a more exciting time to be involved. “The benefits of a wellness retreat are endless, but we really believe that adding something activity-based in the UK - whether it be kayaking, hiking, surfing, wild swimming, climbing, mountain biking - will take that experience to the next level.” He added: “The industry was booming prior to lockdown last year and despite being locked away, we can see that enthusiasm has not dropped and with everyone desperate to get out of their homes, it’s the perfect time to get out and explore the great British outdoors.”

Wellness Support Act At Welsh Park

Posted on September 5, 2018

wellness act at welsh parkWellness Support Act At Welsh Park

Talacre Beach Holiday Home Park, in Prestatyn, is an award winning seaside holiday park with an on-site swimming pool and leisure facilities.
When upgrading their sauna and steam rooms, they turned to Preston’s Crystal Leisure. Crystal Leisure recommended Golden Coast’s sauna and steam room due to the high quality, good looks, and ease of installation. The initial stage of the project was done over two days, with taking down the current facilities, isolating the electrics, and retiling the floor. For the new setup to be installed took around a week, including fitting a new steam generator and sauna control.

Shop Window on Pools And Wellness

Posted on January 28, 2016

Shop Window on Pools And Wellness

Pictured is a salt cave by Alpha Wellness – one of the many exhibitors at SPATEX 2016 who will be showcasing their latest products for the 2016 pool season.

Pictured is a salt cave by Alpha Wellness – one of the many exhibitors at SPATEX 2016 who will be showcasing their latest products for the 2016 pool season.

For those looking to improve their holiday park offering with the addition of a hot tub, sauna or swimming pool, SPATEX 2016 is a must-attend event.

Whether dipping your toe in the water for the first time or looking to refurbish an existing facility, the exhibition is a shop window on all that is new and happening in hot tubs, swimming pools, spas, saunas, enclosures, steam rooms.

Celebrating its 20th anniversary, SPATEX takes place at Coventry’s Ricoh Arena from Sunday January 31 to Tuesday February 2.

With 100 plus exhibitors, both national and international, SPATEX brings together under one roof everyone in wet leisure, whatever their business. The exhibition is also a unique platform for free professional training and education and, repeating last year’s success of a double parallel programme, seminars will run on all three days of the show with the emphasis on holiday parks and the commercial sector.

On Monday February 1 a session entitled ‘Dealing with Pool Problems’, tackles commonly encountered pool problems and how to resolve them. Also on the Monday, the Swimming Teachers’ Association is holding an important pool plant update regarding the forthcoming changes in legislation, and on Tuesday February 2 there will be a series of unmissable talks by experts from the Pool Water Treatment Advisory Group (PWTAG) for commercial spa operators.

Whatever your interest, a good starting point is the Holiday Park Scene stand (E63), where the team will be able to help with your pool or spa enquiry, and point you in the right direction for expert advice.

For the full seminar programme and to register for free, visit www.spatex.co.uk