Holiday Park Scene Magazine

The Urban Cedar Sport Deep is the ultimate hot tub solution for holiday parks — combining the natural beauty of a traditional wood-fired tub with the convenience and efficiency of a modern electric spa. Designed specifically for the hospitality industry, it offers a perfect balance of aesthetics, durability, and intelligent control.

Each unit is handcrafted from premium Western Red Cedar, featuring sculpted acrylic seating and finished with our signature stainless-steel bands. The result is a timeless design that complements any outdoor setting while delivering a five-star spa experience your guests will love.

Unlike traditional wood-fired models, our hybrid electric system eliminates the hassle of cleaning stoves or waiting for long heat-up times. The Sport Deep maintains its target temperature, ensuring it’s always ready for guests.

The Balboa Control MySpa WiFi module, fitted as standard, allows operators to manage and monitor each hot tub remotely via smartphone or tablet — adjusting heating, filtration, and timing settings from anywhere in the world. This smart control system is also tamper-proof, preventing guests from altering key settings or causing costly maintenance issues.

By scheduling heating cycles through the app, park operators can significantly reduce overnight energy costs, keeping tubs warm and efficient without wasting power when not in use. With seating for 4–6 adults, 22 adjustable massage jets, and 17 LED mood lights, the Urban Cedar Sport Deep delivers relaxation, comfort, and luxury in one beautifully crafted unit.

At Urban Cedar, we combine over 20 years of craftsmanship with exceptional aftercare and support — because reliability and service are just as important as design.

Urban Cedar
01934 833844
www.urbancedarhottubs.co.uk

Since the introduction of HSG282 – Control of Legionella - in 2017, holiday parks have been grappling to balance the added revenue from hot tubs with the headache of Compliance and Risk Assessments. In the 8 years since its introduction the methods of testing and recording of results has changed very little with either test strips, photometer or Phenol Red/dpd tablets.

The results usually jotted into the book or sent to the maintenance manager by text. We believe that there are better, more accurate and cost-effective ways to carry out the daily testing and storage of that data. We believe that the answer to this is the Blue Connect Plus Water Analyser.

The Blue Connect is permanently plumbed into the pipework of the hot tub to ensure that it is not interfered with by guests. It will then take water quality readings up to 20 times per day, relay that information to the Blueriiot app, give alerts to staff when the tub is outside pre-set parameters and give corrective measures to ensure the correct treatment.

With professional support from the Virtual Pool Care website every tub on site can be monitored remotely.
The benefits of the Blue Connect are:
• 24 hr monitoring ensures consistent water quality
• Enables rapid response as staff can address unsafe conditions quickly
• Supports compliance with HSG282, enhances record keeping
• Reduces man hours spent carrying out physical tests.
• In the UK the Blue Connect is only available from Mainland Leisure.

Mainland Leisure Ltd
01925 811911
www.spa-safe.co.uk

Smart Hot Tub Choices for Maximum Guest Appeal and Park Profitability...

Few additions transform a holiday experience quite like a hot tub. For today’s guests, a private soak under the stars has become the hallmark of luxury and relaxation — and for park operators, it’s an opportunity to increase occupancy, extend the season, and boost revenue. But with the growing demand comes a growing need for careful planning.

Choosing the right supplier isn’t simply about picking the most attractive model; it’s about finding a trusted partner who understands the unique pressures of the holiday park environment. When selecting a purchase partner, reliability and service should weigh just as heavily as price.

A good supplier will offer guidance on installation, siting, and compliance — ensuring your investment meets all safety standards such as HSG282. They’ll also be there long after the sale, providing dependable aftercare, staff training, and fast access to parts and support when you need it most.

Downtime means disappointed guests and lost revenue, so having a partner who delivers consistent maintenance advice and responsive backup is invaluable. Cost is always a factor, but the best price isn’t always the lowest quote. Value lies in energy efficiency, water management, and longevity — qualities that pay off season after season.

Consider sustainability too: with advances in smart heating and eco-friendly materials, it’s now possible to offer guests a luxury soak that’s kinder to both budgets and the environment. For over 25 years, Outdoor Living has been the trusted expert in transforming gardens and commercial spaces into exceptional environments for relaxation, wellness, and entertainment.

This depth of experience means we understand precisely what makes an outdoor product exceptional—not just in its aesthetic, but in its durability, functionality, and long-term value. It’s why our collection is not just vast, it’s meticulously curated. Outdoor Living have sourced and vetted a premium selection of products, from industry-leading hot tubs and swim spas to custom-built saunas, elegant pergolas, and durable outdoor furniture.

OVER 30,000 UK HOLIDAYMAKERS search for holiday rentals with hot tubs every month. – Outdoor Living Hot Tubs

“Our approach is built around you,” says Brent Duncan, General Manager at Outdoor Living. We recognise that every project is unique, whether you are enhancing your family home or undertaking a large-scale commercial development. In-house Outdoor living designers, technical advisors, and installation specialists provide guidance on which you can depend.

“Our goal is not simply to make a sale, but to create a solution that suits your space, lifestyle, and budget. This impartial guidance ensures you make a confident and informed decision,” says Brent Duncan. Outdoor Living offer commercial partners a complete turnkey solution that manages every detail from concept to completion.

This comprehensive service includes initial consultation and site assessment, detailed planning and design, professional installation and final commissioning. “We have a proven track record of delivering complex projects for holiday parks, hotels, and wellness centres, ensuring every installation meets rigorous commercial standards for safety, performance, and reliability,” says Brent Duncan.

As a proud member of the Buy It Direct Group, alongside respected brands like Appliances Direct and Better Bathrooms, we combine our specialist knowledge with the value and reliability of a leading retail network. This partnership gives us significant buying power, allowing Outdoor Living to offer premium products at the best possible prices.

It also means you benefit from a robust delivery network and the financial stability of a major retail group, giving you complete peace of mind in your investment. This stability ensures that your warranties are secure and that we will be here to support you for the lifetime of your product. “Our commitment to you does not end at the point of purchase,” Brent emphasises.

We believe in building lasting relationships, which is why our dedicated support team is always on hand to offer aftercare advice and warranty assistance. At Outdoor Living, we don’t just sell products, we help you invest in a lifestyle, creating outdoor spaces that deliver value and enjoyment for years to come.

The Outdoor Living Team
01482 212333
www.outdoorliving.co.uk

OUTDOOR LIVING BELIEVE IN BUILDING lasting relationships, which is why our dedicated support team is always on hand to offer aftercare advice and warranty assistance

Now we introduce Hot Tub Suppliers, who have spent over 15 years helping customers and businesses enjoy the very best of hot tub living. From homeowners to major holiday park operators, our focus has always been on combining **luxury, reliability, and compliance** to create spa experiences that are as effortless as they are enjoyable.

“As proud members of BISHTA – the British and Irish Spa and Hot Tub Association – we take our responsibilities seriously,” says Arun Sarna, Director of Hot Tub Supplies. BISHTA promotes safe spa water management, professionalism, and ethical trading across the UK, ensuring customers receive products and advice they can trust.

A member of the HTS team also sits on the BISHTA committee, helping shape the standards and best practices that guide the UK spa and hot tub industry. This role reflects our belief that trust and responsibility must sit at the heart of everything we do.

SUPPORTING HSG282 COMPLIANCE
For holiday park operators, HSG282 compliance is essential to maintaining safe and efficient hot tubs for guests. Here at HTS, we understand the unique challenges of managing commercial and rental spas, so we’ve built our product range around those needs.

Our HSG282-compliant range includes commercial-grade hot tubs, spa chemicals, water treatments, and filtration systems — all designed for easy maintenance, safety, and performance. Every product we supply is backed by expert advice to ensure operators meet the highest hygiene and safety standards.

Our philosophy is simple: knowledge builds confidence. We take time to educate and support our customers, ensuring they have the tools to maintain their spas safely and effectively. We also listen closely to their feedback, adapting our products and services to meet the evolving needs of the leisure industry.

This approach is perfectly reflected in HTS’s Lodgic model, developed through years of experience within the holiday park sector. The Lodgic combines practical features with style and reliability — including dual controls, a secure insulated cabinet, fast drainage, and a Balboa Water Group system. Its all-seater layout, LED lighting, Bluetooth audio, and drinks areas with ice buckets make it a model that pleases both management and guests alike.

HSG282-COMPLIANT systems from Hot Tub Suppliers ensure safety and peace of mind for holiday park operators

AWARD-WINNING SERVICE
Over the years, HTS has been honoured with multiple industry awards, recognising our dedication to product excellence and customer care. For us, these awards reflect the trust our customers place in us and our ongoing commitment to high standards.

Hot Tub Suppliers are proud to work with holiday parks across the UK, offering a complete, compliant, and dependable service — from advice and supply through to ongoing support and aftercare. Our mission is to keep raising the bar for quality, service, and safety. As active BISHTA members and long-standing supporters of the leisure industry, we’ll continue to promote standards, innovation, and trust in everything we do.

“It was really refreshing to find hottubsuppliers.com with their friendly and “old fashioned” customer service where nothing was too much to ask. – Patrica Hopkinson” Whether you’re upgrading your existing hot tubs, expanding your park’s offering, or simply looking for expert advice, Hot Tub Suppliers has the experience, reliability, and product range to deliver exceptional results.

With their proven track record, outstanding service, and commitment to long-term partnerships, it’s clear why they continue to set the standard for excellence in the UK holiday park sector. Whether you’re adding your first hot tubs or upgrading an established fleet, the right partnership will keep your guests bubbling with satisfaction — and your park’s reputation sparkling all year round.

Hot Tub Suppliers
0116 251 3378
www.hottubsuppliers.com

HOT TUB SUPPLIERS are proud to work with holiday parks across the UK, offering a complete, compliant, and dependable service

Few events in the holiday park industry calendar are as hotly anticipated as the Hoseasons Owners Conference. Bringing together park owners, operators and suppliers from across the UK, this year’s showpiece gathering takes place at the Brighton Hilton Metropole, in Brighton on November 18 and 19.

Delegates will already be looking forward to hearing the latest market insights from the Hoseasons team, but for many the highlight will be seeing whether they have won a coveted Hoseasons Diamond Award at the gala dinner that follows each conference.

This celebration of the parks, lodge resorts and boating locations that have achieved the highest scores in independent guest satisfaction surveys over the previous 12 months recognises an elite ‘who’s who’ of top performing owners - all of whom are setting the bar for others to aspire to in their region.

But while the regional titles help settle some friendly local bragging rights, it’s the coveted Best of Britain Awards that really distinguish those setting the highest industry standards across the UK. Holiday Park Scene spoke to two of last year’s winners to see what it takes to be crowned Best in Britain at the industry event of the year.

FOLLY FARM HOLIDAY PARK’S Simba Lodge — winner of the coveted Accommodation of the Year Award.

Raywell Hall Country Lodges, in Cottingham, near Hull - part of Hoseasons’ Autograph Collection of luxurious hot-tub lodge locations - was named Best Large Lodge Park in Britain at the 2024 event. It was a proud moment for Phil Mackay, Director of Hire Fleet, at Raywell, who has seen the park grow from three lodges in 2007 to 58 at last count.

He credits his fantastic team and their unwavering dedication to making sure every guest has an exceptional holiday experience as the basis of the park’s success, but says the longstanding relationship he has with Hoseasons has also been a major factor in the park’s growth story over the last 18 years.

“Hoseasons have been there from the very start. They bought into our vision when all we had was a muddy field and they’ve been our trusted partner ever since. They’re always there when you pick up the phone and the regular meetings we have with our account manager provide us with all the data, insight and confidence we need to take calculated risks and make sound decisions aimed at attracting more customers.

“Investing in hot tubs was one of their greatest pieces of advice, but more recently it’s been their focus on innovation and the importance of great imagery that has helped us stand out, drive bookings and generate such a good ROI.”

HOSEASONS’ PARTNERSHIP has helped Folly Farm Holiday Park turn inspired ideas into award-winning success, The Folly Farm team with Hoseasons Gemma Brown.

“We’ve introduced cabana day beds, covered hot tubs, private saunas, outdoor seating, pool tables, dart boards and a range of pet-friendly facilities – all of which are designed to improve the guest experience, encourage positive reviews and help us stand out when holidaymakers are looking for their next break on the Hoseasons website.”

Folly Farm Holiday Park, in Kilgetty, Pembrokeshire - part of Hoseasons’ Evermore Collection of luxury lodge locations – won Accommodation of the Year for its lion-themed Simba Lodge at last year’s conference dinner. The holiday park opened in 2020 after owner Chris Ebsworth saw an opportunity to diversify into holiday lets and build on the success of their award-winning Folly Farm attraction – home to five African lions along with a host of other exotic and endangered species, including black rhinos.

Zoe Wright, Head of Marketing at Folly Farm, says: “When we opened the holiday park, it made absolute sense to sprinkle some of that Folly Farm magic into the lodges and create a USP we knew was going to have huge guest appeal. “Hoseasons really have proved to be a brilliant partner on this journey with us.

We knew a lot about the world of tourist attractions, but very little about how to market a holiday park. Occupancy and Average Weekly Rates were a bit of a mystery to us at the start but the Hoseasons team have really held our hands and given us the confidence to build the park into what it is today.”

Hoseasons
0345 268 1500
joinus@hoseasons.co.uk

Folly Farm Holiday Park
01834 812731
www.folly-farm.co.uk

Raywell Hall Country Lodges
01482 300801
www.raywellhall.co.uk

Kubota delivers five-star contribution for the award-winning team at Trevornick Holiday Park Who were recently awarded the title of ‘Holiday Park of the Year’ at the prestigious AA Caravan and Camping Awards – an accolade they attribute to a momentous ‘team effort’ across the site.

Part of that team, supporting both the maintenance and grounds operations, is a fleet of equipment from Kubota which the venue has praised for its versatility, productivity and robust reliability. Located in Newquay and boasting picturesque views over Holywell Bay and the iconic Gull Rocks, it’s been an eventful few months for the site.

Following the elation of recognition by The AA, the site fell victim to freak weather at the end of January 2025 with a mini-tornado causing extensive damage to a number of their static caravans. Thankfully, no-one was injured and the recovery is well underway, led by General Manager Adrian Tribe and Head Gardener Ross Bramhall.

Having initially worked in the hospitality side of the park, Ross made the switch to the grounds team and adopted the head role 12 years ago. “One of the first things I did was get a demonstration of some new cut and collect mowers, including the G-Series from Kubota. The superior cutting deck, build quality and ease of use of the G261 won me over straight away” he explains.

“Mowing is the primary maintenance task we undertake so we quickly added a second Kubota G261 to the fleet and these two now cut every blade of grass on our site.” “These mowers do such a good job on grass of all lengths and wet grass as well, when we are forced to cut in less-than-ideal conditions on changeover days.

THE KUBOTA G261 MOWERS In action — keeping Trevornick’s parkland picture- perfect, whatever the weather.

They’re an ideal size and have a great turning circle which we need for manoeuvring and mowing between the vans.” Ross continues, “Both of our G261’s are the low dump configuration, lifting and collecting the clippings without clogging for quick and easy disposal which helps to limit grass being walked into tents or toilet blocks and creating that picture-postcard finish.”

Alongside the two Kubota G261’s, is a B1241 compact tractor complete with tipping trailer. “This is an absolute workhorse and punches well above its weight! This tractor is used for everything - moving machinery, transporting soil and materials and collecting rubbish, hedge trimmings, branches… the list goes on.

It is incredibly reliable, and the tipping trailer speeds up every job which is incredibly valuable when there’s only two of us on the grounds team” he adds. “The most recent purchase was two new Kubota RTV 520’s, joining two larger RTV 900’s we were already using. These are the go-to for us and the maintenance team anytime we need to get people or materials around the site and, in my mind, can’t be beaten for the power and performance they give us.”

Another important part of the ‘team’ effort has been the parks relationship with local dealer Vincents, in particular, Jon Day. “Jon and his colleagues have always given us top support and advice, finding the right equipment to meet our needs and providing help with servicing and parts on the very rare occasion we’ve needed something.”

Ross concludes, “Trevornick, the company and its owners have always understood the importance of investing to support its staff and give our customers the best possible experience. To do that, we need the right machinery to achieve the five-star standards we’re looking for and with Kubota, we have the right equipment to deliver that.”

Kubota
www.kubota.com

Cambridgeshire Lakes Proves the Promise of Log Lodges...

When developer Charlie Alexander embarked on creating Cambridgeshire Lakes, nestled in rolling countryside near Cambridge, he knew his ambition would rest not just on beautiful surroundings but on creating an enduring experience.

Five years on, his vision is testament to how carefully crafted timber lodges and authentic design can become the heart of a holiday park success story. From the outset, Norwegian Log’s proposition was compelling. Charlie opted for bespoke log lodges that evoke Scandinavian calm and a deep connection with nature.

Over the years, those cabins have not simply matured; they have deepened the park’s identity, elevating guest expectations and yielding commercial resilience. The log buildings age gracefully, their timber textures becoming part of the environment rather than fighting against it.

What is striking about Cambridgeshire Lakes is how the lodges themselves do much of the hard work in creating atmosphere. Guests return to warm, quiet interiors, natural materials, and characterful detailing.

That sense of place is a major draw in today’s staycation market, where holidaymakers, tired of digital overload and city stress, look for escapes that feel real. It is not just a roof over one’s head but a retreat that speaks to wellbeing.

Operationally, the park has benefited from the durability and low-maintenance advantages of quality log construction, while the lodges’ inherent insulation and thermal performance help smooth seasonal transitions.

As lettings continue to perform and repeat bookings strengthen, Cambridgeshire Lakes reaffirms a key lesson: investment in distinct, high-quality structures pays dividends over time. Yet the story is not only about buildings. It is about the balance between nature, design, and guest experience.

The setting of water, woodland, and unspoilt views matters as much as the cabin walls. The response from visitors has been enthusiastic, with many remarking on the immersive, calm ambience that lingers after they leave.

For holiday park operators seeking differentiation, Cambridgeshire Lakes offers a living case study. The decision to build with timber was not purely aesthetic; it was strategic. Today, it communicates a message: parks that commit to quality, authenticity, and environment-led design create something lasting.

It is a competitive edge that transcends marketing and one that resonates with the trends shaping guest expectations across the UK. As more parks look to refresh or expand, take heed: the lodges you choose may do more than house your visitors; they may become your calling card.

Norwegian Log
0118 9669 236
www.norwegianlog.co.uk

Pinelog has unveiled its latest addition to its luxury lodge collection – The Orryn – a bold new design concept that combines the company’s hallmark quality, sustainability and longevity with a strikingly contemporary aesthetic.

‘The Orryn takes its name from roots grounded in a deep connection to the natural world, while also carrying a subtle nod to ‘ore’, reflecting the lodge’s seamless blend of metal and wood.’ With its fusion of natural timber and a standing seam metal wrap, The Orryn offers a head-turning façade combined with a stylish interior.

The Orryn boasts a projecting roofline which provides both architectural impact and practical shelter, transforming the external decking into a year-round living space. The seamless transition between walls and roof elevates the look even further, creating a lodge that is as stylish as it is functional. Inside, the design continues to impress.

Open-plan living is cleverly zoned with a central media unit, offering flexibility for both social and private spaces. The new concept lodge was created in partnership with industry designer Lloyd Harden and complements Pinelog’s existing lodge portfolio.

The Orryn’s combination of metal and timber cladding detail underlines its dual focus on style and durability, while a glass balustrade and extended roof projection provides protection for hot tub and seating areas. Designed to be as Instagram-worthy as it is resilient, the lodge appeals to park operators seeking properties that stand out and drive sales.

Like all Pinelog lodges, the Orryn can be adapted to meet individual park requirements, from layout and bedroom numbers to the inclusion of utility spaces and enhanced accessibility features. The Orryn now joins Pinelog’s established lodge range, which includes the Woodsman, Vista, Skyline, Skyline View, Coppice, Essence, New England and Glade, all of which are sited on parks and private land across the UK.

Judy Barwell, Sales Manager at Pinelog, said: “As with every lodge we sell, customers can tailor them to exactly what they need – inside and out. The Orryn is a brilliant new design that reflects Pinelog’s commitment to quality, style and luxury. Most importantly, it delivers everything today’s holidaymaker want from their accommodation.”

Pinelog
01246 942 842
www.pinelog.co.uk

WaveSurfer create the best artificial surf machines worldwide, offering unparalleled water experiences that sets them apart. The range includes indoor and outdoor artificial surf machines, with customisable wave simulators.

Perfect for all skill levels, the custom-made surf rides deliver excitement for beginners and seasoned surfers. Ustigate Waterplay and WaveSurfer are excited to bring the thrill of surfing to everyone, no matter where they are!

As seen and enjoyed by many at multi-award-winning Woolacombe Bay’s Twitchen House Holiday Park in the UK this year! “Since the start up we have not had a single day of downtime with the WaveSurfer. That is super important to us because it is an additional source of income.” - Zoe McGregor, Assistant Park Manager, Golden Coast Wavesurfer is Woolacombe Bay’s surfing simulator at Twitchen House Holiday Park.

It gives you the chance to body board minus the ocean but with all the wipeouts! They kit you up with wet suits and boards, give you a demo and teach you a few cool trips so whether it’s your first time surfing or you’re a real pro, it is totally radical.

The amazing feat of engineering shoots 60,000 litres of water over it’s curved, padded surface every minute. It means you can have a go at surfing even if the surf at sea isn’t quite right - even Britain’s best beach has it’s bad days. And because it’s got a sliding roof and heated to 28-degrees like the Caribbean Sea it really is all-weather action guaranteed.

Wavesurfer from Ustigate Waterplay
01322 424445
www.ustigatewaterplay.co.uk

Hospitality moves fast, and the most useful ideas come from a mix of places — hearing directly from other parks, and learning from outside voices who bring a new perspective. That is why Holidaymaker is more than a platform.

Yes, clients are joining for our branded guest apps, Seeview digital displays, AI chat and rebooking tools, but they stay for our community. A space where teams can speak to each other, share challenges, and hear what it is really like from people who face the same pressures every day.

This autumn we are bringing that spirit into the room with our XP Hospitality events in Dorset, Edinburgh and Norfolk. They are free to attend, with lunch provided, and built around conversation. You will hear practical insights from creative and digital experts, and there will be plenty of park teams in the room to connect with, share ideas and compare experiences.

Holidaymaker was built to give teams a clear and practical way to stay in control of their digital touchpoints. But it is the people using it, and the ideas they share, that make it valuable.

Holidaymaker
01305 542075
www.holidaymakerapp.co.uk/xp-hospitality

SPATEX 2026 exhibitor 1 Stop Spas

Water leisure and holiday parks go hand in hand, which is why SPATEX 2026 - the UK’s ONLY dedicated water leisure exhibition - is designed for YOU. Free to attend, Tuesday 3rd to Thursday 5th February, at Coventry Building Society Arena, the show covers hot tubs, ice baths, saunas, spas, wellness suites through to steam rooms, enclosures, swimming pools, and all the ancillary products.

Whether you’re looking to refurbish or install from scratch, SPATEX 2026 is a vital industry event. With more stand space and companies than ever before, the expo is celebrating its milestone 30th anniversary.

A bumper edition, and the first and only time in the UK in 2026 that every aspect of water leisure will be gathered under one roof, this is the edition not to miss. Best showcase in the UK - view and compare a host of new innovations on the stands and in the New Product Zone.

With over one hundred and twenty exhibiting companies, including all the leading water leisure manufacturers and suppliers from around the world, the glittering showcase will include every aspect of water leisure. Exclusive deals & discounts - Many of the exhibitors will be offering special visitor discounts.

Energy saving is at the heart of SPATEX 2026 with talks and the latest products, from variable speed pumps, heat retention covers and LED lighting to air source heat pumps and super insulated one-piece pools.

SPATEX 2026 exhibitor Aqua Warehouse

Free learning – SPATEX will host a free-to-attend double seminar programme with a diverse range of need-to-know information, including the latest on AI and its impact on holiday parks, up-to-the-minute health and safety guidance, and the handling of waterborne bacteria, such as Legionella and Cryptosporidium.

Plus, interactive workshops provide hands-on demonstrations. CPD points and certificates of attendance are issued to all attendees of Arena 1. Industry Hub – several esteemed industry associations, such as IOS (Institute of Swimming), RLSS UK (Royal Life Saving Society UK), and STA (Swimming Teachers’ Association) will all be conveniently situated on one large stand (adjacent to seminar Arena 2) to offer information and guidance.

Expertise on tap - Bring your plans with you – there’s no better place to seek impartial advice from a variety of specialists, and all for free. Pick up inspiration: the BSPF (the British Swimming Pool Federation) will be hosting the British Pool & Hot Tub Awards, showcasing the best examples of design, construction, and installation.

Photos of the winning projects will be displayed. Register early and have a FREE Meal Deal on SPATEX 2026 It’s simple! Scan the QR code below by Friday 19th December to register for SPATEX 2026 and you will qualify for a Meal Deal valid within the exhibition hall, available on either the 3rd, 4th or 5th February. Your voucher will be waiting for you at registration, and full details will be sent prior to the show. SPATEX provides free car parking for all its visitors.

SPATEX
The Pool, Spa & Wellness Show
www.spatex.co.uk

Holiday park operators know that first impressions matter – and when it comes to moving guests in comfort and style, it doesn’t get better than the Toro Vista. Vista is Toro’s new all-electric passenger vehicle, designed with the modern leisure sector in mind.

Whether for transporting people across large resorts or connecting different facilities, the Vista range offers a premium experience that will impress guests and reflect well on your business. Smooth, electric and eco-friendly At the heart of the Vista are two HyperCell lithium-ion batteries, with the option of an additional third to ensure all-day dependability.

This advanced technology delivers all the benefits of electric power – less noise and vibration, zero emissions and simplified maintenance – with the industry-leading reliability that Toro is known for. For operators, that means fewer disruptions and reduced running costs, while guests can enjoy a smoother, quieter and environmentally responsible ride.

A beautiful, customisable design Vista combines elegant lines with a sleek finish, creating a people carrier that fits perfectly in any holiday park looking to stand out. The durable TPO plastic body can be painted, wrapped or customised with decals, allowing operators to easily add their logos, strengthen their brands and elevate the look of their fleet.

Built for comfort, resilience and versatility Available in four, six or eight-passenger models, the Vista is adaptable to a wide range of needs. Its sleek design and sturdy build quality make it a durable long-term investment that enhances both operational efficiency and guest satisfaction. And what’s best, the Vista is also a joy to use.

Independent suspension, generous legroom and ergonomic seating ensure every journey is smooth and comfortable for both guests and drivers. Practical touches – from ample storage to an electronically controlled parking brake that engages automatically – add to its ease of use.

Superior guest experience The Vista is already making an impression at one of the world’s most prestigious golf clubs. At Royal Portrush, specially branded Vista vehicles are now in use transporting members and guests between the course and the club’s luxury accommodation, The Rosses.

According to the team, the vehicles not only look brilliant but have significantly improved the overall guest experience. See the Toro Vista in action Want to know more? Holiday park and resort operators will have the chance to see Vista first-hand at the Holiday Park & Resort Innovation Show on 5–6 November at the Reesink UK stand HP 810.

Reesink Turfcare
01480 226 800
www.reesinkturfcare.co.uk

Taking place on 5-6 November 2025, NEC Birmingham...

The Land Leisure & Tourism Show is the UK’s largest event dedicated to holiday parks, leisure, attractions and rural businesses. Welcoming over 400 exhibitors and thousands of visitors, the show provides a creative space where you can gather ideas and learn from other experts in the field.

Whether you’re an established industry professional seeking fresh concepts or a newcomer looking to maximise your land’s potential, this event provides a unique platform for networking, learning, and innovation.

A HUB FOR INDUSTRY GROWTH AND INSPIRATION
This year’s show brings together three sectors under one roof, Holiday Parks, Family Attractions and Resorts, and Hospitality, creating an unmissable opportunity to explore the latest trends, connect with leading suppliers, and discover innovative solutions to enhance your business.

Plus with the Farm Business Innovation Show running alongside, farmers and landowners can access even more expert guidance on diversification and land optimisation.

EXPERT-LED SEMINARS & INDUSTRY ROUNDTABLES
Gain valuable insights from industry experts through a packed schedule of seminars, workshops, and discussion panels. The show’s keynote, Geoffrey Smith, CEO of Meadow Bay Villages, will open with a fresh perspective on the UK holiday park sector, rethinking the holiday experience through innovation and investment.

Expect thought-provoking discussions, covering key issues, trends, and opportunities that will shape the future of land, leisure, and tourism. This unique platform provides both professionals and newcomers in the industry the opportunity to network, learn and explore new opportunities.

Gain valuable insights from industry experts through a packed schedule of seminars, workshops, and discussion panels.

NEW FOCUS ON HOSPITALITY & VALUE-ADDED SERVICES
For 2025, we’re placing an even stronger emphasis on hospitality offerings, helping holiday park operators and rural businesses expand their services and increase profitability.

Expect tailored insights into enhancing guest experiences, adding premium facilities, and implementing effective marketing strategies to drive success.

YOUR OPPORTUNITY TO CONNECT & GROW
Whether you’re looking to source new products, gain expert advice, or network with industry leaders, the Land Leisure & Tourism Show is the must- attend event to take your business to the next level.

Join us on 5-6 November 2025 at NEC Birmingham and be part of the UK’s most influential event for the tourism sector.
Scan the QR code to register for your free ticket today!

SPEAKERS NOT TO MISS!

MEADOW BAY VILLAGES REIMAGINING THE UK HOLIDAY PARK EXPERIENCE
05 Nov 2025 @ 10:00 - 10:30
Land, Leisure & Tourism Theatre

Geoffrey Smith, CEO of Meadow Bay Villages, opens the Land Leisure Tourism Show with a fresh perspective on the UK holiday park sector.

Discover how Meadow Bay is rethinking the holiday experience through innovation and investment and explore the opportunities shaping the future of holiday parks and rural leisure.

THE REAL COST OF ENERGY METERING - HEAR FROM PARKS WHO HAVE MADE THE SWITCH
05 Nov 2025 @ 10:00 - 10:30
Land, Leisure & Tourism Theatre

Join industry leaders and park owners as they share their real experiences with energy metering.

From reducing costs to improving guest satisfaction, hear first-hand what works, what doesn’t, and how.

HOW GULLIVER’S WORLD IS SHAPING TOMORROW’S ATTRACTIONS - JULIE DALTON, MANAGING DIRECTOR - GULLIVER’S THEME PARK RESORTS
06 Nov 2025 @ 10:00 - 10:30
Land, Leisure & Tourism Theatre

In this opening address, Julie Dalton, Managing Director of Gulliver’s Theme Parks and Resorts group, which includes Gulliver’s World, shares the journey of the independent, family-run theme park group as it adapts to shifting visitor expectations and industry challenges.

From launching immersive events and unique guest experiences to navigating changing leisure trends, Julie offers a behind-the-scenes look at how Gulliver’s has evolved its offer while staying true to its core values of affordability, accessibility, and family-first fun.

THIS YEARS MUST-SEE EXHIBTORS INCLUDE: TOP TEN

Three North Devon holiday parks have achieved global recognition, earning a coveted spot among the top 10% of destinations worldwide according to Tripadvisor’s prestigious 2025 Travellers’ Choice Awards.

Woolacombe Bay Holiday Park, Twitchen House, and Easewell Farm, operated under the Woolacombe Bay Holiday Parks brand, have all been named winners in this year’s awards, completing a remarkable clean sweep for the coastal collection.

The Tripadvisor Travellers’ Choice Awards are based entirely on feedback from real travellers, recognising accommodations, attractions, and restaurants that consistently receive high ratings. For Woolacombe Bay Holiday Parks, it’s a milestone that reflects both quality and consistency.

“We’re absolutely thrilled that all three of our Parks have received the Tripadvisor Travellers’ Choice Award for 2025,” said Kevin Darvill, Sales and Marketing Director. “What makes this recognition so special is that it’s based entirely on real feedback from our guests. It’s a true reflection of the hard work and passion our team puts into making every holiday memorable.”

ALL THREE PARKS HOLD TRIPADVISOR ratings of 4 stars or higher, scoring particularly well for cleanliness, facilities and location.

That passion includes significant reinvestment in facilities, over £6 million in just two years. This year alone, the group unveiled £3 million worth of upgrades, including the new energy-efficient outdoor pool complex at Woolacombe Bay featuring a twisting flume, splash pad, and multi-lane slide. Meanwhile, Twitchen House introduced the WaveSurfer surfing simulator, further boosting its family-friendly activity offering.

Guests have responded enthusiastically. All three parks hold Tripadvisor ratings of 4 stars or higher, scoring particularly well for cleanliness, facilities, and location. The area’s outstanding natural beauty certainly helps too, Woolacombe Beach is consistently voted one of the UK’s best, and all three parks are within easy reach of its golden sands.

As Devon remains one of the top five counties for overnight visits, standout destinations like these are vital to its thriving tourism economy. With stellar reviews, fresh investments, and unbeatable surroundings, Woolacombe Bay Holiday Parks are riding the crest of a wave, one glowing review at a time.

Woolacombe Bay Holiday Park
01271 870 221
www.woolacombe.co.uk

FIVE-STAR VIEWS TOWARDS the Firth of Forth and Arthur’s Seat from Drummohr Camping and Glamping site.

Drummohr Camping and Glamping Site near Edinburgh has been crowned Scotland’s Camping Site of the Year at the 2025 Scottish Hospitality Awards, adding to a growing list of national accolades. The AA five-star site, located in Musselburgh on the shores of the Firth of Forth, beat strong competition across the country to claim the title at a black-tie ceremony in Glasgow.

It follows two major wins in 2024, including Campsite of the Year in the Camping Awards and top site in Scotland via Pitchup.com. “We’re absolutely delighted,” said site manager Angie Purves. “This reflects our whole team’s passion and dedication to delivering exceptional guest experiences. We also take pride in supporting local attractions and events, offering that extra level of service that makes Drummohr stand out.”

Owned by WCF Ltd, Drummohr features luxury lodges with hot tubs, themed glamping pods, family bothies, and touring pitches—all with electric. The family-and dog-friendly site boasts underfloor heated facilities, scenic dog walks, and excellent transport links into Edinburgh. Drummohr is open year-round and sits close to East Lothian’s beaches, golf courses, and the John Muir Way, making it a prime destination for both relaxation and adventure.

JOHN FOWLER Holidays Leadership Team on Croyde Beach

John Fowler Holidays has announced the high-profile acquisition of Ruda Holiday Park at Croyde Bay from Parkdean Resorts, marking a major milestone for the family-run business. The multi-million-pound deal adds one of the UK’s most iconic coastal holiday parks to the North Devon-based operator’s growing portfolio— bringing its total to 14 parks across the South West and Wales.

“This is a landmark day for us,” said Managing Director Martyn Fowler. “Ruda’s location and reputation are second to none, and we’re proud to continue its legacy.” The 300-acre park features 817 pitches, a glamping village, a tropical pool and flume, multiple food and drink outlets, and direct access to Croyde’s blue flag beach—now under John Fowler’s stewardship.

Parkdean Resorts, who owned Ruda for 23 years, said the sale aligns with its strategic goal to reinvest in its wider UK park network. CEO Steve Richards praised Ruda’s staff and legacy, confident John Fowler will maintain its high standards. The deal cements John Fowler’s position as one of the UK’s largest family-owned holiday park groups, with over 800 employees and a turnover of £50 million. Guests with existing Ruda bookings will be contacted directly as the site transitions to new ownership.

STUDENTS FROM DERWEN College gain hands-on experience at Woodland Park Lodges’ treehouse retreat in Shropshire.

A luxury treehouse holiday park in Shropshire is helping young people with special educational needs gain valuable life and work skills through an inspiring new partnership. Woodland Park Lodges, a family-owned site nestled in 52 acres of countryside near the Welsh border, has teamed up with nearby Derwen College to offer weekly work placements for students.

The college, which specialises in further education for students with SEND (special educational needs and disabilities), sends learners accompanied by job coaches to take part in hands-on holiday park tasks.

Managing Director Victoria Thornley says the students bring real energy to the park: “They’re always enthusiastic to learn and contribute. Our guests regularly compliment the cleanliness of our lodges, which is a testament to the positive impact they’re making.”

Derwen College CEO Meryl Green praised the partnership, calling it “a vital step towards building confidence and future employment prospects.” Woodland Park Lodges also supports the Derwen Charity and has donated a luxury stay to its summer fundraising raffle.

LOVE2STAY JOINT MANAGER Charlie Ward with the new AA Five Star grading plaque.

Shropshire’s Love2Stay touring and glamping resort is celebrating after earning a prestigious Five AA Gold Star rating in the 2025 AA Caravan and Camping Awards. Located in Emstrey, Shrewsbury, the luxury resort received an impressive 95% quality score following a recent inspection by AA Hotel and Hospitality Services.

AA inspector Stephen Wilkinson praised the site’s thoughtful layout, top-tier facilities and scenic setting, stating: “The BBQ and pizza oven areas are a great feature, and the open water pool, beach and paddle pool were well used and clearly enjoyed by guests during my visit.”

AN AERIAL VIEW of Love2Stay resort.

Joint manager Charlie Ward welcomed the award as “fantastic recognition” of the team’s hard work and investment. “We pride ourselves on our high standards, customer service and range of facilities that allow guests of all ages to unwind, stay active and reconnect with nature,” he said.

Celebrating its eighth birthday this year, Love2Stay has recently invested £750,000 in five new Severn holiday lodges, adding to its glamping village of safari and woodland lodges. The 22-acre site, set next to parent company Salop Leisure, offers panoramic countryside views and access to a bio pool, cinema, wellness services and outdoor activities.

Beth Connor visits Oban Holiday Park, a scenic Scottish escape by the sea...

Oban Holiday Park, situated within the picturesque 340-acre expanse of Gallanachmore Farm, offers a tranquil retreat on Scotland’s west coast. Located just three miles from Oban’s vibrant town centre, the park provides a serene escape with breath-taking views of the Isle of Kerrera.

Operated by Highland Holidays, Oban Holiday Park has undergone significant investment in recent years, resulting in a beautifully maintained and modern park that manages to retain its connection to the wild Scottish coastline.

JUST A SHORT DRIVE from Oban, the park is a peaceful base for ferry trips and seaside strolls.

ACCOMMODATION WITH A VIEW
One of the standout features of Oban Holiday Park is its wide choice of accommodation and the views that come with it. Guests can choose from a range of luxury lodges, glamping pods, touring & camping pitches.

The high-spec lodges in particular are a real highlight, many of which feature private hot tubs on decking that overlooks the bay, a setting that’s hard to beat for a sunset soak. For those who enjoy the charm of camping without compromising on comfort, the glamping pods offer a cosy and convenient alternative, with electricity, heating and spectacular sea views as standard.

Touring and motorhome guests are also well catered for, with spacious pitches and excellent on-site amenities including modern shower blocks and laundry facilities.

MODERN LODGES with private hot tubs offer the perfect way to relax after a day of exploring.

THE GATEWAY TO THE HEBRIDES
Oban Holiday Park’s location makes it the ideal base for exploring the wider region. Often referred to as the “Gateway to the Isles” the town of Oban is a hub for ferry travel to the Hebridean islands, including Mull, Iona, and Coll - perfect for adventurous day trips.

Back on the mainland, visitors can enjoy scenic drives, coastal walks and wildlife watching, with regular sightings of seals, otters and sea birds.

Within a short drive, there’s a rich selection of attractions including Dunstaffnage Castle, the Oban Distillery and the dramatic landscapes of Glen Coe. Whether it’s hiking, fishing, kayaking, there’s no shortage of ways to connect with nature.

SOAK UP THE PEACEFUL surroundings and unwind with all the comforts of home.

WARM HOSPITALITY & FAMILY-FRIENDLY
The park is particularly popular with families, offering a safe and peaceful environment for children to play and explore. On-site play areas and open green spaces give kids plenty of freedom, while parents can enjoy a more relaxed pace of holiday life.

The park is also dog-friendly, which means four-legged family members are more than welcome to join in the fun. Oban Holiday Park strikes a great balance between providing freedom and convenience. While it doesn’t have the loud entertainment you might find at larger commercial resorts, it excels in offering a more tranquil, nature-led experience that many holidaymakers increasingly crave.

What really sets Oban Holiday Park apart is the warmth of its hospitality. Staff are known for going above and beyond to make guests feel welcome, from check-in through to departure. Visitors frequently comment on the friendly and helpful team who are always on hand to offer local tips and support.

A Highland Escape to Remember In a world where holidays often feel fast-paced and overly commercialised, Oban Holiday Park offers something refreshingly different. It’s a place where you can truly unwind, take in the scenery, reconnect with nature and loved ones, with a slower, more meaningful kind of holiday.

Whether you’re a returning visitor or discovering the area for the first time, Oban Holiday Park is the kind of place that leaves a lasting impression and a longing to come back.

Oban Holiday Park
0333 188 1930
www.highlandholidays.com/holiday-parks/oban/

PANORAMIC VIEW OF OBAN Holiday Park set against the stunning backdrop of the Island of Kerrera.

THE PARK IS ALSO DOG-FRIENDLY, which means four-legged family members are more than welcome.

OBAN IS A CHARMING COASTAL TOWN in Scotland, known as the “Seafood Capital of Scotland”.

Highland Holidays prides itself on delivering unforgettable holidays in the most iconic and beautiful parts of Scotland. Led by the Campbell family, with Andrew and Emily at its helm, Highland Holidays operates three holiday parks across the Scottish Highlands and Argyll: Ben Nevis Holiday Park situated close to Fort William, Oban Holiday Park on the scenic west coast, and Tyndrum Holiday Park, nestled in the heart of the Highlands.

Ben Nevis Holiday Park opened in 2020, shortly before the world faced its first lockdown. Undeterred, the Campbell family used the time wisely to set about transforming the park into a contemporary and quality destination that offers its guests exceptional access to the incredible beauty of the Scottish Highlands.

Ben Nevis Holiday Park is just ten minutes away from the Outdoor Capital of the UK, Fort William. With a location literally in the foothills of Ben Nevis itself, hikers and outdoor adventurers would be hard pressed to find a better basecamp for a holiday. The broad choice of accommodation with 15 accommodation types means that the park has wide appeal.

Guests can choose from standard and hot tub lodges, caravans, camping pods, as well as touring and camping pitches. Common across all accommodation types are the spectacular mountain views! In 2023 & 2024, Ben Nevis Holiday Park won the Hoseasons Diamond Award for ‘Relax and Explore – Scotland’.

HIGHLAND HOLIDAYS aim to create an authentic Scottish experience for their guests.

The park has been widely praised for the high quality of its accommodation and outstanding guest satisfaction. “Being a family-owned, independent group deeply rooted in the Scottish Highlands gives us a unique advantage,” explains Andrew Campbell, Director.

“We truly understand the local landscape and culture, and we use that insight to craft truly memorable guest experiences. We’ve turned potential challenges into opportunities - for example, the growing demand for diverse accommodation has led us to expand our offerings, from spacious hot tub lodges to rugged camping pods, catering to both comfort-seeking travellers and adventure lovers.”

In 2022, the Campbell family acquired Tyndrum Holiday Park (formerly Pinetrees Caravan Park) and set about modernising it. Positioned on the West Highland Way, this park primarily offers holiday and short-stay accommodation for walkers and road trippers, with 11 different accommodation types on offer.

The park’s location is the perfect stopover for those travelling through to Glencoe, Oban or the Scottish islands, but its stunning setting also makes it ideal for a longer stay. The hot tub pods are a standout feature, offering guests a luxurious glamping experience in a picturesque Highland setting. Holiday home ownership is also on offer with a range of modern lodges and caravans available.

BEN NEVIS HOLIDAY PARK has an outstanding location in the foothills of Ben Nevis itself

A mix of holiday rental accommodation and holiday home ownership is also on offer at Highland Holidays’ most recent investment – Oban Holiday Park (previously known as Gallanach Caravan & Camping Park), which opened in July 2023. This stunning park has a prime location on the scenic west coast, overlooking the Isle of Kerrera and Oban Bay.

Oban Holiday Park offers an impressive 16 different accommodation types but there is a focus on providing high-specification lodge experiences. “We introduced luxury waterfront hot tub lodges at Oban,” explains Andrew Campbell. “Now the primary accommodation on the park, these lodges offer front- row views of the sea, stylish interiors, spacious decking with a private hot tub, and direct access to some of Scotland’s most stunning sunsets - perfect for couples or small groups seeking comfort, relaxation, and a view.”

Another new development on the park is a series of four-bedroom hot tub lodges. Recently introduced, these spacious, premium lodges are ideal for families or groups. Featuring modern interiors, open-plan living areas, private hot tubs, and outdoor decking, the new lodges offer a high-end retreat in a coastal setting.

Holiday home buyers can choose from a selection of stylish new lodges and static caravans. Ownership at Oban offers the opportunity to return time and again to a personal coastal retreat in one of Scotland’s most scenic locations, with the option to sublet when not in use. More exciting new additions at Oban Holiday Park are in the plans for the coming years.

LUXURY WATERFRONT Hot Tub Lodges offer front-row views of the sea and stunning sunsets

The holiday parks business comes with its fair share of challenges – from changing guest expectations to increased competition and the need for sustainable tourism. Highland Holidays has responded by staying true to their core strengths while continuously evolving to meet modern demands. Their business model hinges on quality informing every aspect of the guest experience, as well as a keen understanding of what modern holidaymakers seek.

Each park is pet-friendly, family-friendly, and designed to offer both adventure and relaxation in equal measure. “With multiple parks, our focus is on maintaining consistently high standards across every touchpoint,” explains Andrew Campbell.

“We aim to create memories that last a lifetime through exceptional customer service, carefully selected park locations in stunning natural surroundings, and a range of high-quality amenities and accommodation to suit every guest.” There’s more than a nod to sustainability and seamless integration with those stunning surroundings too.

TOURING AND CAMPING options are also available at Oban Holiday Park.

Oban Holiday Park gets its water supply from nearby hillside springs, making it a particularly environmentally friendly choice. Tyndrum Holiday Park is surrounded by pine forests, home to a variety of wildlife, and offers a children’s quiz to encourage early adoption of eco-responsibilities.

At Ben Nevis Holiday Park, Campbell’s Café serves meals made with locally sourced ingredients, giving visitors a chance to enjoy delicious native Scottish cuisine. Through Highland Holidays, the Campbells are particularly proud to present an authentic Scottish experience for their guests, set against breath-taking landscapes and rich cultural heritage.

“With travellers now prioritising flexibility, pet-friendliness, and multi-generational appeal, we’ve designed our parks to be inclusive and adaptable,” says Andrew Campbell. “Highland Holidays embodies the spirit of togetherness. As a family-run business we truly recognise the importance of family time and the joy of shared experiences. Our mission is to offer our guests unforgettable family holidays in Scotland.”

Highland Holidays
0333 188 1930
www.highlandholdiays.com

AKAASPEED scooter isn’t just about the ease or convenience of getting from point A to point B or beginning to end — it’s about enjoying the journey like never before: taking in the beauty, adding to the experience and allowing guests to make the most of their time and enjoy the facilities on offer. A concept surely at the heart of every holiday park stay.

ONSITE TRANSPORT
Holiday park transportation doesn’t have to be a functional necessity, it can be made into a selling point with KAASPEED. Why not have a transport option that inspires, is a talking point and makes a stay at your holiday park interesting and different? All of that doesn’t come without substance. With numerous top-class features, the KAASPEED scooter is regarded as the best in its category.

TOP END MATERIALS
The fun of the ride is backed up with technology and top end materials. The lightweight aircraft aluminium frame, for example, offers unparalleled durability and portability while the high-performance LG cell lithium battery guarantees reliable and long-lasting performance.

ADVANCED FEATURES KAASPEED
outshines with its advanced features and superior functionality. The high-efficiency motor; easy assembly; low maintenance and quick-connect options for multiple optional extras all mount up to make a decent investment. But perhaps none more so than the remarkable fat tyres that make the KAASPEED a scooter that practically rides itself. A 9.5-inch width provides a larger surface area for improved stability and control and make it incredibly accessible for first-time users. It’s suitable for all terrains, from gravelled paths, woodland flooring or the smooth of grass and it’s very forgiving, too.

TOP-TIER RELIABILITY
A high-performance 1000W motor at the heart of the KAASPEED delivers seamless acceleration and top-tier reliability. With advanced torque control and impressive horsepower, the scooter can easily handle an undulating park and go from surface to surface smoothly. It has a maximum torque of 89Nm, which is exceptional. Compare that to the average scooter, which comes in at around 15-20Nm, and you have a viable option for all situations. It really is up to the challenge.

DEMO A KAASPEED SCOOTER?
Why not demo a KAASPEED scooter might be a better way of looking at it! With Reesink e-Vehicles demos are easy to organise, free and arranged at your venue at a time to suit you. It couldn’t be easier!

Reesink e-vehicles
01480 226800
www.reesink-evehicles.co.uk

With the UK experiencing its driest spring in over a century and the mercury rising fast this summer, Compass, a leading provider of caravan and leisure insurance, is urging static caravan owners to take urgent steps to reduce the risk of fire.

Static caravans are particularly vulnerable during extended periods of hot, dry weather. Their fixed positions, close proximity to neighbouring units, and lightweight construction—often using plastic and thin cladding—can cause fires to spread rapidly.

The added presence of LPG gas cylinders, if not stored or maintained correctly, only heightens the danger. The warning follows a notable surge in fire-related claims. Between June 2022 and May 2023, Compass recorded fire claims totalling over £165,000—more than six times the previous year’s total and representing 10% of all caravan and park home claims.

With summer 2025 expected to rival 2022’s record-breaking heat, the risk is growing. Kevin Minnear, Head of Underwriting at Compass, said: “Caravans are a fantastic way to enjoy the outdoors, but they carry serious fire risks, especially in hot and dry conditions. We’ve seen too many families lose their holiday homes and belongings to fire.

We’re asking everyone to stay vigilant and follow basic safety practices.” Common causes of caravan fires include barbecue use near units, careless disposal of cigarettes, unattended cooking, faulty gas appliances, and electrical faults. Fires in caravans are statistically more likely to result in serious injury or death than those in conventional housing.

"WE'RE ASKING EVERYONE TO STAY VIGILANT AND FOLLOW BASIC SAFETY PRACTICES."

TO HELP PREVENT FIRES, COMPASS ADVISES CARAVAN OWNERS TO:
• Keep barbecues well away from units and dry grass.
• Never smoke inside; use ashtrays and dispose of cigarettes properly.
• Store gas bottles securely outdoors, away from direct sunlight.
• Install and regularly test smoke alarms.
• Avoid open flames—opt for battery-powered lighting.
• Equip caravans with a fire blanket and extinguisher.
• Avoid overloading sockets and have electrics checked regularly.
• Keep all escape routes clear and accessible.

Insurance also plays a key role in recovery after a fire. Compass recommends that caravan owners review their policies to ensure comprehensive fire cover, maintain an inventory of contents, and understand their entitlements to temporary accommodation or replacement items.

“Fire spreads fast, just one spark can be devastating,” Minnear added. “But by taking these simple steps, owners can protect their property and their loved ones. Prevention is always better than cure.”

Compass Insurance
0344 274 0276
www.compass.co.uk

With nearly four decades of experience, timber lodge specialists Pinelog Ltd have helped shape some of the UK’s most stylish and successful holiday park accommodation. Their expert design team has shared ten essential tips for creating a luxury lodge that delivers comfort, visual appeal and long-term guest satisfaction.

1. KNOW YOUR AUDIENCE
Design decisions should start with a clear understanding of your target market. One-bedroom retreats with hot tubs or saunas suit couples, while families seek larger lodges with open-plan layouts. Pet-friendly additions like boot rooms and dog showers are increasingly in demand.

2. PRIORITISE SUSTAINABLY
Guests are more eco-conscious than ever. Using responsibly sourced timber, adding renewable energy systems and prioritising insulation all reduce environmental impact and operational costs.

3. HEAT EFFICIENCY
To extend the rental season, modern heating solutions like panel heaters or wood burners should be paired with top-grade insulation.

4. MAXIMISE NATURAL VIEWS
Lodges should feel connected to their setting. Floor-to-ceiling windows and well-placed glazing bring in light and scenery, enhancing guest wellbeing.

5. DESIGN SMART LAYOUTS
A flowing kitchen-dining-lounge “triangle” supports social interaction and suits a wide variety of users, from couples to multigenerational families.

6. INVEST IN BEDROOM COMFORT
Spacious bedrooms with ample storage are a must, even in compact designs. Guests staying longer appreciate thoughtful design.

7. MAKE BATHROOMS BRIGHT
Smart storage, walk-in showers and features like skylights help small bathrooms feel luxurious and practical.

8. HIGH-QUALITY INTERIORS
Durable and attractive materials extend the lifespan of your lodge. High-spec finishes improve resale value and require less maintenance.

9. USE LOW-MAINTENANCE EXTERIORS
Pinelog - bedrooms with storage and pace Natural materials such as timber, ceramics and metal age well and maintain kerb appeal over time with minimal upkeep.

10. DESIGN FOR PURPOSE
Lodges for personal use can reflect individual taste, while rental lodges benefit from neutral palettes, robust finishes and ease of maintenance. Always design with the end-user in mind. Pinelog’s designs are renowned for their timeless style, comfort and robust performance.

Whether you’re looking to add new accommodation or start a holiday park from scratch, their expert guidance ensures every lodge delivers long-term value and guest satisfaction.

Pinelog Ltd
01246 942842
www.pinelog.co.uk/holiday-park-expertise/

There’s a quiet revolution rolling through the British countryside, and it’s running on diesel, solar and wanderlust… Motorhome ownership is booming and with it, a new kind of traveller is reshaping the tourism landscape.

Forget tour buses and pre-packaged trips, today’s explorers prefer self-sufficiency, open roads, and the freedom to choose their view each morning. For holiday park owners and managers, this is not a trend to watch from the sidelines.

It’s a golden opportunity to attract a growing, engaged and self-reliant audience that’s ready to spend, if you’re ready to welcome them.

WHY MOTORHOMES ARE NOT JUST PASSING THROUGH
Once considered the preserve of retirees and festivalgoers, motorhomes have gone mainstream. Driven by post-pandemic shifts, environmental awareness, and a craving for flexible travel, today’s motorhome owners are families, digital nomads, adventurers and comfort-lovers alike.

They’re skipping airports and checking out of hotels, opting instead for clean air, control, and communities on wheels. But here’s the catch: while they love the open road, they don’t want to rough it. They’re looking for safe, scenic, and well-equipped bases and that’s where you come in.

TODAY’S MOTORHOME GUESTS bring everything they need and they’re happy to pay for the things they value most: safety, service, and the freedom to roam.

FROM STATIC TO STRATEGIC
Traditionally associated with static caravans and summer getaways, holiday parks are now transforming into dynamic hubs for motorhome tourism. With the right facilities, you don’t just become a stopover, you become the destination. Motorhome travellers value:

• Full-service hook-ups: Electricity, water and waste disposal make extended stays easy.
• Flexible booking options: Cater to both overnight visitors and those settling in for the season.
• Modern comforts: Think laundry rooms, Wi-Fi, EV chargers, and even co-working areas.
• Scenic and secure settings: Gated access, helpful staff and quiet hours go a long way.

Add a view of the coast or countryside, and your park suddenly offers something that no roadside lay-by or city car park can.

WHY IT MAKES BUSINESS SENSE
Let’s break it down. Motorhome owners bring:

• Self-sufficiency: They don’t need you to provide beds or bathrooms, but they’re happy to pay for a clean, safe, connected space.
• Off-season income: Many tour year-round and actively seek out parks with winter availability.
• Repeat business: A good stay = loyalty. Many return to favourite parks annually or recommend them in active online communities.
• Low overhead for high reward: Unlike static units, touring pitches require less infrastructure and turnover.

With a little foresight, even under-used parts of your park can be turned into attractive hardstanding motorhome pitches, creating new revenue without major redevelopment.

WHAT MOTORHOMERS REALLY WANT (AND HOW TO DELIVER IT)
Meeting the needs of the motorhome market doesn’t mean luxury spas and nightly entertainment (although some will love that!). What matters most is a balance of autonomy and amenity. Here’s what they’re looking for:

• Ease of access: Wide, drive-through pitches and clear signposting.
• Solid ground: Hardstanding with level areas beats a boggy field every time.
• Connectivity: Reliable Wi-Fi and good mobile reception are now non-negotiable.
• Family & pet-friendliness: Play areas, dog walks, and fenced zones make a big difference.
• Social touches: BBQ spots, fire pits, or communal lounges help build community.

Add an online booking system (ideally with app functionality), and you’re ticking all the modern motorhomer’s boxes.

WHAT TYPE OF PARK ARE YOU?
It’s worth considering your niche. There’s space for everyone in the motorhome market—but your park doesn’t have to appeal to everyone.

• Family parks: Offer excitement, entertainment and practical convenience.
• Adult-only parks: Promise peace, quiet and curated experiences.
• Eco-retreats: Cater to conscious travellers with natural, minimalist setups.
• Luxury resorts: Attract those who want the comforts of a hotel with the freedom of the road.

By defining your offer, you can attract the right kind of motorhome guest, and keep them coming back.

DON’T GET LEFT BEHIND
So, if your pitches are ready, your facilities welcoming and your park easy to find and book, you’re not just accommodating motorhome guests, you’re becoming part of their story.

In return, they’ll bring loyal custom, word- of-mouth buzz, and a whole lot of wheels to your gates! It’s time to open up your park and your thinking, to the power of the self-sufficient traveller.

Motorhome Trader
www.themotorhometrader.co.uk

In today’s digitally driven world, guest expectations are evolving fast — and holiday parks, campsites, and glamping sites across the UK are rising to meet the challenge. From the initial booking to the end-of-stay farewell, the entire holiday experience is increasingly shaped by technology.

And for park owners and managers, embracing smart systems like online bookings and mobile guest apps isn’t just about keeping up — it’s about staying ahead. Whether you’re managing a family-friendly caravan park, a luxury glamping retreat, or a coastal touring site, digital tools have become essential for delivering the seamless, personalised service that modern travellers now expect.

Let’s take a closer look at how guest apps and online booking systems are transforming the industry — and how three companies are helping UK parks lead the charge.

FROM GLAMPING TO OWNERSHIP, CampManager’s Guest App supports every step of the guest journey.

YOUR PARK. YOUR BRAND. YOUR APP.
The team at CampManager understand that guests want convenience — and they want it on their phones. That’s why they’ve launched a powerful new Branded Guest App, tailored specifically for holiday parks, glamping sites, and touring parks. At its core, the app is about putting your brand in your guests’ pockets.

Available on both the Apple App Store and Google Play, the app features your colours, logo and messaging — giving you an identity that stays with your guests from booking to check-out, and even beyond. “It’s not just a tool, it’s an extension of your park’s experience,” says the CampManager team.

Guests can use the app to check-in digitally, explore site maps, access Wi-Fi codes, browse menus, and view local attractions or on-site events. For your team, that means fewer repetitive questions — and more time spent delivering great hospitality. But the functionality doesn’t stop there. The app becomes your central communication hub, with built-in messaging linked directly to CampManager’s system.

CUSTOM-BRANDED GUEST apps from CampManager keep your identity front and centre.

Whether a guest wants to ask about dog-friendly walks or amend a reservation, all messages are routed to the right team member and logged securely — no missed emails, no phone tag. From a revenue perspective, it’s also a powerful sales channel. Guests can book add-ons, pay balances, or rebook future stays at the tap of a screen.

App-exclusive offers, flash deals, and push notifications can drive repeat business, direct bookings, and seasonal occupancy boosts, all without relying on OTAs. For parks with holiday-home ownership, the app even acts as a digital showroom, showcasing your available stock and feeding warm leads straight into CampManager’s CRM.

And it’s not just for guests. Holiday-home owners can log in to request maintenance, gas refills or cleaning, with every task tracked in CampManager’s integrated Jobs & Tasks system. The result? A fully integrated, branded, end-to-end experience — for guests, owners, and teams alike.

SMART INTEGRATIONS from GemaPark help deliver modern, sustainable service.

GEMAPARK & PEMBREY’S SMART EVOLUTION
Down in Carmarthenshire, the award-winning Pembrey Country Park Family Caravan & Camping Park is showing just how impactful the right technology can be. Nestled in 500 acres of woodland and coastal beauty, Pembrey has long been a favourite with families seeking adventure and tranquillity.

A long-standing user of GemaPark, Pembrey recently elevated their guest experience with two digital upgrades: Pay-as-you-go electric pitches and a fully branded Guest App. Thanks to GemaPark’s integration with E-Pitch, guests can now pre-purchase electricity during the booking process and top-up from their phones or the hardware itself.

No queues, no meter readings, no lost credit — just seamless, real-time control that enhances convenience while supporting sustainability. As Mags Pullen, Commercial & Facilities Manager at Pembrey, explains: “The ability for guests to manage bookings, electric usage and activities in one place has greatly improved the experience. Our new app adds a personal touch while reducing our reliance on paper and physical resources.”

The app, developed in collaboration with Holidaymaker and fully integrated into GemaPark, gives guests instant access to all their booking details, payment history, activities, and now — even their electricity usage. It also allows for real-time notifications, updates on local events, and a completely paperless arrival and stay experience.

GemaPark’s forward-thinking, open API strategy means that these kinds of smart integrations are only becoming more common and more important. As Dawn Bee, Director of GemaPark, puts it: “We’re committed to connectivity. With our plug-and-play integrations, parks can pick the best tools for their needs and know it will all work together — simply and smoothly.”

AT PEMBREY COUNTRY PARK, guests top up electricity and manage bookings right from their phone.

DIRECT-TO-GUEST MARKETING
While the digital experience is evolving, the goal remains the same: great hospitality. As Allana Tigwell, Head of Marketing at Holidaymaker, points out: “Technology should enable, not replace. It frees up your team to spend more time with guests and less time on admin.”

Holidaymaker’s Direct-to-Guest (D2G) Marketing™ approach helps parks build a connected journey — starting from the moment a potential guest sees a lodge on social media. Through apps, screens and messaging tools, D2G keeps guests engaged throughout their holiday, delivering relevant content, reminders, and offers at just the right time.

Forward-thinking parks like Waterside Holiday Group and Freshwater Beach Holiday Park are showing what’s possible. From in-app AI chat, activity booking and real-time rebooking nudges, to on-site Seeview screens with local info, guests are kept in the loop, without needing to ask at reception. And importantly, this helps bring guests back into your ecosystem.

Instead of relying on OTAs or third-party platforms, branded apps and content help guests stay connected to your brand, long after they’ve left. Whether it’s reducing your carbon footprint with paperless check-ins, or encouraging in-stay upgrades with personalised offers, D2G tech turns one-time visitors into loyal fans.

HOLIDAYMAKER APPS, screens and AI chat helping guests stay informed, entertained and connected.

A SMARTER, MORE SUSTAINABLE FUTURE
One of the most significant advantages of online bookings and apps is their contribution to sustainability and operational efficiency.

From reducing paperwork and streamlining check-in, to cutting down on power waste with smart metering, these tools support both environmental goals and bottom-line savings. More importantly, they support a more human experience. By automating repetitive admin tasks and enabling better communication, they free your team to do what they do best: create welcoming, memorable stays.

Today’s guests aren’t just booking beds, they’re booking experiences. And digital tools, when used right, make those experiences smoother, richer, and more connected.

D2G TOOLS KEEP GUESTS in the loop without pulling staff away from the front line.

YOUR PARK, EVOLVED
The future of holiday park management is not about replacing people with screens — it’s about supporting people with smart, flexible tools.

Whether you’re looking to:
• Reduce OTA commission and increase direct bookings
• Deliver five-star communication from pre-arrival to post-check-out
• Provide smarter on-site services with less manual admin
• Or just bring your brand to life in a guest’s pocket

...then CampManager, GemaPark and Holidaymaker have the technology and expertise to help you get there. As the UK staycation trend continues to grow, the parks that will stand out are those that blend modern tech with traditional hospitality, creating experiences that are personal, seamless and brilliantly memorable.

Ready to bring your park into the palm of your guests’ hands?
Explore these leading providers:

CampManager
www.campmanager.com

GemaPark
www.gemapark.co.uk

Holidaymaker App
www.holidaymakerapp.co.uk

Unlocking the potential of swimming pool at your site...

From serene morning swims to chaotic family splash sessions, swimming pools have long been a key draw for holidaymakers across the UK.

Whether it’s the thrill of a flume, the sensory joy of a splashpad, or the luxurious calm of a hot tub, aquatic attractions continue to be a powerful way for holiday parks to boost appeal, increase bookings, and improve guest satisfaction.

But in 2025, swimming pools are not just about water, they’re about experience, safety, accessibility and even profitability.

"Swimming pools are not just about water, they're about experience, safety, accessibility and even profitability."

A POOL IS JUST THE BEGINNING
A well-designed pool area is more than a place to cool off. It’s a hub of activity, a selling point on brochures, and increasingly, a profit centre in its own right. That’s where specialists like Ustigate Waterplay come in.

Their installations go beyond traditional pools to create immersive aquatic play spaces that work for all ages and abilities — even where space or staffing is limited. Ustigate’s innovative splash pads, for instance, are especially well suited for holiday parks. Because they don’t have any standing water, they require no lifeguards, and are therefore low-maintenance, safe, and accessible.

They’re perfect for outdoor play areas and create fantastic visual impact, with over 15 features capable of running from the same water management system as a traditional pool. According to Ustigate, the modern pool experience should not “stand alone.” It should be part of a broader strategy to maximise fun, inclusivity, and efficiency in every square foot.

Their installations often include lazy rivers, interactive water cannons, and customisable water features designed by their long-standing partner, Vortex Aquatic Structures International Inc, who offer a portfolio of over 300 products. We create a space that entertains a multitude of guests simultaneously, whether that’s kids racing through water tunnels, teens battling with spray cannons, or families relaxing under shaded structures by the pool.

FOR LEISURE OPERATORS, water testing isn’t just a routine task, it’s a critical part of keeping guests safe and happy.

TESTING TIMES
However fun or visually impressive your aquatic offering might be, nothing is more important than safety and that starts with the water itself. Enter The Tintometer Ltd, who provide vital equipment for routine and regulated water testing in pools and spas.

Their Lovibond® MD150 photometer is fast becoming a go-to for leisure operators across the UK, especially in parks with multiple facilities or hot tubs in private lodges. The MD150 allows for accurate and efficient testing of chlorine, bromine, pH, calcium hardness, alkalinity and cyanuric acid — all with a user-friendly digital interface.

Crucially, it also helps parks comply with HSG282, the Health and Safety Executive’s guidance for hot tubs and spa pools — which are now widely featured in glamping pods, luxury lodges and cabins. “Accurate, fast testing isn’t just about compliance,” says a spokesperson from The Tintometer Ltd.

“It’s about protecting your guests, your staff, and your reputation. The MD150 gives operators the tools they need to meet the high expectations of health officers, insurers and today’s savvy holidaymakers.” The device’s portability makes it ideal for large sites, and ongoing service and calibration support helps ensure long-term performance and peace of mind.

SPLASH ABOUT provide bespoke retail solutions and branded products, giving your swimming pool facilities the retail wow factor.

TURNING POOLS INTO PROFIT CENTRES
Swimming pools have traditionally been considered a cost centre — expensive to maintain, staff and heat. But what if they could generate income too? That’s the question answered by Splash About, who are helping holiday parks across the UK transform poolside areas into high-performing retail spaces.

Working with over 85% of UK holiday park operators, including household names like Haven and Center Parcs, Splash About brings what they call “retail theatre” to poolside merchandising. Their formula is simple but powerful: great products, clever displays, and a smart stock management system.

From UV-protective wetsuits and swim nappies to toys and goggles, Splash About offers a full range of swim and water play products. These are merchandised on custom-designed, durable displays that thrive in the humid, high-traffic poolside environment. Their unique back-end portal system even automates reordering, keeping shelves looking full without overloading on-site storage.

“This approach works,” says Managing Director Lesley Beach. “Some of our partners have seen poolside retail quadruple, moving pools from cost centres to profit centres.” For holiday parks looking to add a revenue stream without expanding their footprint, this is a proven solution.

THE YORKSHIRE SPA RETREAT were crowned overall Winner of Holiday Park Pool of the Year in the 2023 UK Pool & Spa Awards.

RECOGNISING EXCELLENCE
Of course, the holiday park industry is filled with innovation, creativity and quality — all of which are celebrated at the UK Pool & Spa Awards. These prestigious awards recognise excellence in design, management, and customer experience across all sectors of the wet leisure industry.

For holiday park operators, it’s a chance to benchmark standards, discover new suppliers, and even gain a valuable marketing edge by being shortlisted or winning an award.

From eco-conscious filtration systems to high-tech water features and inclusive splash zones, the awards provide a snapshot of the very best in British pool design and operation.

If you’re proud of your pool facilities, whether newly installed or lovingly maintained, the UK Pool & Spa Awards are a brilliant opportunity to showcase your efforts and earn industry recognition.

A USTIGATE SPLASHPAD is great because it offers water play without water depth, making it inclusive, accessible, safe and fun for everyone.

PLANNING FOR THE FUTURE
The way guests use pools is changing. They want more than just a dip, they want experiences, comfort, and personalisation. Meanwhile, operators need to balance this with safety, staffing, sustainability, and space constraints.

Today’s swimming pool offering needs to work hard, not just during peak summer weeks but year-round, come rain or shine. That might mean adding a heated splashpad for shoulder season appeal, investing in automated water testing to free up staff time, or turning your poolside into a miniature high street.

Whatever the size or style of your site, there are now smarter, safer, and more profitable ways to use aquatic facilities to their fullest. Whether you’re running a coastal caravan park, a woodland glamping retreat or a luxury resort, your pool can be a standout feature — one that guests remember, share, and return for. Now might just be the time to dive in!

CONTACT INFORMATION:

Lovibond Water Testing
www.lovibond.com

Splash About
www.splashabout.com

Ustigate Waterplay
www.ustigatewaterplay.co.uk

UK Pool & Spa Awards
www.ukpoolandspaawards.co.uk

A New Fully Managed WiFi Service for Parkdean Resorts...

Parkdean Resorts, the UK’s leading holiday park operator, runs 65 parks across England, Scotland, and Wales. Each year, over 3 million guests and 20,000 homeowners rely on its WiFi.

Reliable WiFi is essential—not just for guest satisfaction and loyalty, but also for operations like mobile payments, ordering, and team support. When the old system had reached its limit, Wifinity stepped in to upgrade the infrastructure, boosting performance for both guests and staff.

WIFINITY PROVIDED
• Great connectivity for guests, employees and secure operations
• Simplified guest WiFi user experience
• Premium ‘paid for’ and freemium tiers
• Scalable network to cope with park expansion
• Fully managed service
• Cost effective integration with existing infrastructure

Site surveys began in 2019 and continued through the 2020 COVID-19 closures. Parkdean Resorts used the downtime to restructure and upgrade its WiFi, preparing for growth, expansion and rising guest demand. The upgrade included a direct-to-van (DTV) setup with Cambium backhaul, Ruckus access points and a fully branded captive portal for easier guest access.

A corporate SD-WAN delivers high-speed local internet for cloud services, while a VPN overlay links to private datacentre systems. Both corporate and guest networks are fully managed by Wifinity, which ensures performance, handles network operations with Parkdean, and provides 24/7 UK-based support—so staff can focus on giving guests a great holiday.

THE GUEST USER JOURNEY
• “One and done” process: User connects to login page
• Key lasts indefinitely: Account created key shown and sent
• Works with any device: Home-like connection process
• No interruptions: No need to re-login or re-enter the password

Most of the park is covered, allowing guests to roam without drop-offs, and staff devices stay connected too. During its first full season with the new guest WiFi solution:
• More than 500,000 individual accounts were created
• The premium, paid service generated added revenue
• There was a 400% increase in devices using the optimised DPSK user journey
• Customer satisfaction ratings increased
Wifinity and Parkdean continue to collaborate to improve service and respond to feedback, aiming for a successful 2025 and high guest satisfaction.

THE UPGRADE NOW DELIVERS WIFINITY PROVIDED
• Park-wide, high-speed internet access
• Corporate WiFi service with firewall to run EPOS, guest services and corporate devices
• Automatic onboarding for corporate managed devices with certificate-based network authentication for Parkdean Resorts’ MDM services
• Streaming and entertainment across devices
• High quality VOIP and video calls, supporting remote working
• Home-like guest onboarding using DPSK
• Free or premium ‘paid for’ options
• Flexible plans by day, weekend, week, month or year
• Fully branded Park Connect service
• 24/7 customer services, co-branded communications, help guides
• Monthly service reviews, for customer satisfaction and troubleshooting
• Proactive issue identification and resolution for a better overall network service

Wifinity
020 8090 1290
www.wifinity.co.uk/holidayparkscene

Park owners stay one step ahead thanks to dedicated supplier network...

Ask any delegate what the biggest takeaway has been from the annual Hoseasons Owners Conference over the last few years and one message is likely to come back loud and clear - invest in hot tubs! What started as a ‘nice to have’ for a few early adopters has become a total game changer for savvy owners looking to attract more guests to their park, command higher rental rates and maximise their returns.

In the first half of this year lodges and holiday homes with hot tubs in the Hoseasons portfolio achieved a 52% higher Average Weekly Rate (AWR) than those without. No wonder then that the brand has seen a 30% increase in the number of units adding hot tubs – an evergreen asset with relatively low CapEx and OpEx requirements, where perceived customer value clearly outweighs actual costs to install and maintain.

Always attractive to a broad demographic, including couples, families and groups of friends, hot tubs are also becoming increasingly popular with guests embracing hot and cold water contrast therapy as part of the ever-growing trend for wellness tourism - especially when paired with ice baths, saunas and covered pergolas to extend year-round appeal.

So… investing in hot tubs is a ‘no brainer’, but while knowing ‘what’ to do to capitalise on a market trend is one thing, knowing ‘how’ to do it is another matter. That’s why Hoseasons offers Hoseasons Connect – a strategic partner network of trusted suppliers offering nearly everything a new or existing holiday or lodge park might need to start from scratch, innovate or future-proof their location.

LAUNCHED IN 2022, THE HOSEASONS Connect network currently offers one-stop-shop access to more than 20 reputable suppliers. Picture courtesy of the Yorkshire Spa Retreat.

Launched in 2022, the network currently offers one-stop-shop access to more than 20 reputable suppliers including providers of accommodation, hot tubs, outdoor living equipment, park management software, housekeeping services, access controls, interior furnishings, architecture and design, insurance, print and signage, capital allowances and training services (including hot tub maintenance!).

More than 100 leads have been generated for network members in the last two-and-a-half years, with accommodation owners seeing a wide range of benefits from dealing with experts in their field, including Jacuzzi and Pinelog.

Miles Dewhurst, CEO at Yorkshire Spa Retreat – part of Hoseasons’ Magnificent Collection, works with Hoseasons Connect partners 1 Stop Spas and Leisure and Rix Leisure (Victory Leisure Homes and Prestige Lodges).

He says: “The real added value you get from being able to access the Hoseasons Connect community is not just the products and services themselves, it’s also the insights and innovations these trusted suppliers bring to the table that mean you’re always aware of what’s driving the market, and what might be the next big thing before investing in growth.”

HOSEASONS CONNECT gives owners access to expert suppliers like 1 Stop Spas, Omar Lodges, and HLF Group.

Phil Mackay, Director of Hire Fleet at Raywell Hall Country Lodges – Hoseasons’ current Best in Britain for lodges and parks - is also a big advocate of Hoseasons Connect and has a longstanding relationship with accommodation supplier Omar Lodges. He says: “We realised a long time ago that competitive advantage comes from constantly innovating to stay one step ahead of the rest, and that means working with the best partners along the way.

The fact Hoseasons has brought all these suppliers together in one network is not only incredibly helpful for parks like us, it also very clearly demonstrates their commitment to helping us grow both our income and profitability.” David Hall, Head of Commercial Strategy and Transformation at Northumbrian Water – the parent company of Kielder Waterside – is also a fan of the network.

Working closely with accommodation suppliers Oakgrove Lodges and furniture suppliers HLF Group, he says: “The most important thing about any supplier is that they understand your business. Both Oakgrove and HLF deliver exceptional quality and service and come with a reassuring Hoseasons seal of approval.”

All new owners joining the Hoseasons portfolio are invited to access the Hoseasons Connect community and take advantage of a range of key business contacts, promotional material, discounted rates and other benefits.

WELLNESS-FOCUSED stays are on the rise – hot tubs, saunas and outdoor living drive year-round picture courtesy of Raywell Hall Country Lodges.

Paul Shoebridge, Business Development Director at Awaze – the parent company of Hoseasons – says: “We want to do everything we can to give our owners the best chance of maximising their ROI. Hoseasons Connect brings together the best suppliers in the business so that small family-run operations to large corporate parks can make informed choices about the best way to future proof their customer offer.” For more information about Hoseasons Connect, or to request a digital prospectus please get in touch.

Hoseasons
0345 268 1500
supplypartnerships@hoseasons.co.uk

Raywell Hall Country Lodges
01482 300801
www.raywellhall.co.uk

Yorkshire Spa Retreat
01439 413102
www.yorkshire-spa-retreat.co.uk

RAYWELL HALL’S AWARD-WINNING team with Gemma Brown from Hoseasons (centre), celebrating success at the Owners’ Conference.

LODGES AND HOLIDAY HOMES with hot tubs in the Hoseasons portfolio achieved a 52% higher Average Weekly Rate (AWR) than those without, picture courtesy of Raywell Hall Country Lodges.

Visitor registration is now open for The Glamping Show 2025, the UK’s leading business-to-business event for the glamping sector. Taking place from 18th-20th September at Stoneleigh Park in Warwickshire, this unmissable Show offers free entry, giving you access to the UK’s most comprehensive collection of products and services for glamping, holiday parks, caravan sites, and camp sites.

Explore an impressive line-up of over 100 exhibitors showcasing everything from bell tents, pods, wigwams, shepherds’ huts, cabins and gypsy caravans, to eco toilets, portable washrooms, storage containers, hot tubs, lighting, fire pits, barbeques, accessories, and so much more.

Alongside the exhibition, your free ticket also allows entry to an invaluable programme of seminars designed to help you maximise return on investment, whether you are already operating a site or planning to launch one soon.

Don’t miss this opportunity to see the latest innovations, gain expert insight and connect with suppliers and fellow site owners to drive your business forward. So, what are you waiting for? Put the date in your diary and claim your FREE TICKET today on our website, simply click ‘Register’ and secure your place.

The Glamping Show
01582 767254
www.theglampingshow.com

GROW YOUR ESTABLISHED Glamping Business, image credit Yurts for Life

LEARN FROM THE EXPERTS with over 11 industry professional speakers

The Land Leisure & Tourism Show is the UK’s largest event dedicated to holiday parks, leisure, attractions, and rural businesses. The show provides a creative space where you can gather ideas and learn from other experts in the field.

Whether you’re an established industry professional seeking fresh concepts or a newcomer looking to maximise your land’s potential, this event provides a unique platform for networking, learning, and innovation.

This year’s show offers an unmissable opportunity to explore the latest trends, connect with leading suppliers, and discover innovative solutions to enhance your business. Plus, with the Farm Business Innovation Show running alongside, farmers and landowners can access even more expert guidance on diversification and land optimisation.

For 2025, we’re placing an even stronger emphasis on hospitality offerings, helping holiday park operators and rural businesses expand their services and increase profitability. Expect tailored insights into enhancing guest experiences, adding premium facilities, and implementing effective marketing strategies to drive success.

Whether you’re looking to source new products, gain expert advice, or network with industry leaders, the Land Leisure & Tourism Show is the must-attend event to take your business to the next level. Join us on 5-6 November 2025 at the NEC Birmingham and be part of the UK’s most influential event for the tourism sector. Scan the QR code to register for your free ticket today.

The Land Leisure & Tourism Show
www.lltshow.com

LLT IS THE LAUNCHPAD for your next big SHO idea

EXPLORE THE LATEST innovations and speak directly with leading suppliers

Stoneleigh once again proved why The World of Park & Leisure Homes Show is the premier event in the industry calendar. This year’s show radiated unity, passion, and professionalism, with exhibitors and supporters coming together from across the UK and beyond.

From park operators and manufacturers to suppliers of decking, solar panels, chassis, finance, estate agents, insurance, independent experts, outdoor furniture etc. etc. The event was a true showcase of the sector’s breadth and innovation. The spirit of collaboration was unmistakable.

In a challenging economic climate, the importance of working together was clear and embraced. The connections made and strengthened at Stoneleigh highlighted the collective commitment to driving the industry forward.

Visitor numbers were strong, and the atmosphere was charged with energy and enthusiasm. Beyond business, Stoneleigh continues to be a space where lasting connections are formed and the spirit of the industry is celebrated.

A highlight of the event was the special recognition given to organisers Jo and Pat, who received the Outstanding Services to the Park & Leisure Home Industry award — a moment of well-deserved pride. As the curtains close on Stoneleigh 2025, anticipation is already building for an even more exciting 2026.

World of Park & Leisure Homes Show
01789 491451
www.parkhomeandleisure.co.uk

The UK holiday park and caravan sector is experiencing an unprecedented boom as staycations remain the preferred choice for British holidaymakers. With international travel costs soaring and environmental concerns influencing decisions, more people are opting for domestic holidays, presenting both opportunities and challenges for holiday park operators.

Recent industry reports highlight a 25% rise in bookings for UK holiday parks compared to pre-pandemic levels. Initially spurred by COVID-19 restrictions, the staycation trend has remained strong despite the reopening of international travel.

Economic uncertainty, high fuel prices, and the rising cost of overseas holidays have reinforced the appeal of UK-based breaks. Additionally, increasing sustainability awareness is driving holidaymakers to seek low-carbon alternatives, further boosting demand for caravan and lodge holidays.

OPPORTUNITIES FOR HOLIDAY PARK OPERATORS
To meet evolving customer expectations, holiday park operators are embracing innovation and investment in key areas:

• Enhancing Accommodation: Many parks are introducing premium lodges, glamping pods, and eco-friendly cabins to attract a wider demographic. High-quality, self-catering options with modern amenities ensure a comfortable and enjoyable stay.
• Sustainability Initiatives: With eco-conscious travel on the rise, parks investing in renewable energy, water conservation, and waste reduction are gaining a competitive edge.
• Technology Integration: Contactless check-ins, digital guest experiences, and app-based bookings streamline operations and enhance customer satisfaction.
• Expanding Activities and Attractions: To rival international destinations, many parks are developing adventure parks, wellness retreats, and themed entertainment to broaden their appeal.

With staycations firmly established as a dominant travel trend, the future looks bright for UK holiday parks. Operators prioritising innovation, sustainability, and exceptional customer experiences are best positioned to thrive in this rapidly evolving market.

MSP RACHAEL HAMILTON flew the flag for Scotland’s tourism industry (on 24 March) when she visited a popular Borders holiday park.

MSP Rachael Hamilton championed Scotland’s tourism industry on 24 March with a visit to Cockburnspath Holiday Park in Berwickshire during Scottish Tourism Month. Situated between Berwick-upon-Tweed and Dunbar, the park boasts a scenic backdrop of the Lammermuir Hills.

Ms Hamilton was welcomed by park manager Zoe Dixon and business owner Frank Maguire, who guided her on a tour of the extensive grounds. Cockburnspath Holiday Park is part of the Meridian Parks group, founded in 2009 by Mr Maguire’s father.

The MSP learned about the park’s tranquil setting, which offers families the opportunity to own a holiday home while preserving local wildlife and flora. Ms Hamilton also viewed luxury holiday homes, available from under £20,000.

Mr Maguire highlighted the park’s role in sustaining local businesses without impacting housing stock or property prices. “Tourism is vital to the Borders economy, and it’s fantastic to see how this park supports local jobs,” said Ms Hamilton. More information is available on the Cockburnspath Holiday Park website.

Beth Connor visits Loch Tay Highland Lodges...

Tucked away in the heart of the Scottish Highlands, Loch Tay Highland Lodges offers visitors an unforgettable escape into nature. With breath-taking landscapes, a wealth of outdoor activities, and first-class accommodation, this scenic retreat provides the perfect mix of adventure and relaxation.

Holiday Park Scene Magazine recently paid a visit to this hidden gem to uncover what makes it such a sought-after destination for holidaymakers. Situated on the banks of the majestic Loch Tay, the holiday park enjoys panoramic views of the surrounding mountains and shimmering waters.

The tranquil setting provides an idyllic backdrop for those seeking a break from the hustle and bustle of everyday life. As we arrived, the still, spring-cool air carried a refreshing crispness, perfectly complementing the serene beauty of the Highland landscape.

Loch Tay Highland Lodges offers a diverse range of accommodations, seamlessly blending comfort with the park’s breath-taking natural surroundings. Guests can choose from glamping domes, premium lodges, and traditional camping pods, each designed to provide a unique yet cosy retreat.

LOCH TAY HIGHLAND LODGES was nothing short of spectacular.

For those seeking a more exclusive getaway, the park’s Exclusive Houses provide spacious, high-end accommodation with stunning views and top-tier amenities. Meanwhile, the Premium Woodland Cabins stand out for their luxury features, including floor-to-ceiling windows that frame the serene Highland landscape and some with Hot Tubs.

Thoughtfully furnished, these hexagon-shaped cabins allow guests to enjoy modern comforts while staying immersed in nature. Their Signature Lodges are the highest, most luxurious grade of accommodation offering, ensuring every traveller finds their ideal stay.

Whether opting for glamping, luxury lodges, or a traditional camping experience, guests can enjoy the perfect blend of comfort and nature at this stunning Highland retreat. Loch Tay is a haven for outdoor enthusiasts.

The park’s prime location offers a wide range of activities to suit all ages and interests. Guests can take to the water with kayaking, paddleboarding, and fishing, while those who prefer to stay on dry land can enjoy scenic hiking trails, mountain biking, or even archery.

OFFERING PET-FRIENDLY accommodation, ensuring that your furry friends can join in on the adventure.

During our stay, we embarked on a guided boat tour of the loch, where we learned about the area’s rich history and if you’re lucky you’ll spot some local wildlife, including ospreys and red deer. For a slower pace, visitors can simply relax by the water’s edge, enjoying a peaceful afternoon with nothing but the sound of nature surrounding them.

No visit to the Highlands would be complete without sampling some local cuisine, and Loch Tay Highland Lodges does not disappoint. The on-site Boathouse Kitchen & Bar serves up a delicious menu featuring fresh, locally sourced ingredients. Offering hearty comforting evening meals, every dish is a testament to the region’s rich culinary heritage.

Loch Tay Highland Lodges is a fantastic destination for families. The safe and spacious environment allows children to explore freely, while the park’s facilities ensure there is never a dull moment. The dedicated children’s play area, 18-hole disc golf course, and wildlife trails provide endless entertainment, making it an ideal choice for family getaways.

Our time at Loch Tay Highland Lodges was nothing short of spectacular. Whether seeking adventure, relaxation, or a bit of both, this Highland retreat offers something for everyone. The stunning location, diverse accommodation options, and exceptional facilities make it a must-visit destination for anyone looking to experience the magic of Scotland.

Loch Tay Highland Lodges
01567 820323
www.largoleisure.co.uk/holiday-parks-scotland/loch-tay

Putting the needs of their customers at the heart of their business is the philosophy of Largo Leisure, owner and operator of half a dozen award-winning Scottish holiday parks. Largo Leisure Parks was founded in 2003 when it acquired its first holiday park in Scotland, Sauchope Links Park in the East Neuk of Fife.

Over the years, three further parks joined the portfolio: one more in Fife - Letham Feus Holiday Park, and two in Perthshire - Loch Tay Highland Lodges, and Braidhaugh Holiday Park. In March 2022, Largo Leisure Parks was acquired by Limerston Capital.

Perthshire’s Cruachan Farm Caravan and Camping Park was acquired in 2023 and in 2024, Campsite Glen Holiday Park, close to Glasgow, joined the group, making a total of six parks. Each Largo Leisure park has its own unique characteristics and offers a varied choice of holiday accommodation to rent and own including self-catering glamping, wooden cabins, cottages, deluxe beach huts, premium lodges, and caravans.

With a 50/50 split between holiday home rental and ownership across the portfolio, all parks share a common theme, providing luxurious accommodation in stunning natural surroundings. Considered a flagship park of the group, Loch Tay Highland Lodges is situated on the private Milton Morenish Estate in Killin, Perthshire.

ONE OF TWO LUXURY Loch Tay Highland Lodges that are available for holiday rental at Loch Tay.

Acquired in 2006, the park offers an exceptional base for a holiday in one of the most beautiful parts of Scotland. Visitors can choose from the widest variety of accommodation: from camping and glamping in Geodesic domes and wooden pods, to Scandinavian-built holiday lodges, and two luxury large self-catering houses that can sleep up to eight and ten guests respectively.

“Our two luxury houses in Loch Tay are the epitome of luxury holiday homes and the flagship rental accommodation at our parks,” says Rachel Mabbs, Commercial Director at Largo Leisure Parks. “Both properties are perfect for large gatherings of family and friends. Loch Tay House boasts a hot tub for up to ten people and superb views of the Loch from its balcony.

We added the architect-designed Mill House in 2020. This stunning four bedroom home also offers a large hot tub, and a secluded, tranquil setting in amongst pretty woodland with scenic mountain views. Mature, private gardens, fire pits and the finest fixtures and furnishings complete both houses.” Whatever accommodation they choose, guests staying at Loch Tay Highland Lodges can take advantage of a host of activities that showcase the best of the park’s natural setting.

From archery, hill walking, bird watching and golf, to canoeing, boat hire and stand up paddle boarding courtesy of the on-site activity provider, In Your Element, Scotland After an active day out on the water or out and about in the countryside, it’s time to enjoy the waterside setting and delicious Scottish delicacies of The Boathouse Kitchen & Bar.

BEACH HUT accommodation with wood-fired hot tub at Sauchope Links Park.

Elsewhere in Scotland, 2024 saw two large developments within the Largo Leisure group. Their seaside holiday park, Sauchope Links, benefited from an £800k investment in July to create eight new holiday home pitches and five new units. Sauchope Links offers an innovative mix of accommodation including one bedroom beach huts and glamping pods, with a few offering hot tubs.

The park’s enviable setting, moments from the idyllic fishing village of Crail, and just ten miles from Scotland’s home of golf, St Andrews, means that Sauchope Links is also a popular choice for holiday homeowners. The park offers a variety of new and used lodge-style homes for sale including those from leading manufacturers such as Willerby and Prestige.

In September 2024, a £350k development at Braidhaugh Holiday Park in Crieff saw the introduction of 14 new caravans. The project was a key part of ongoing investment from Largo Leisure’s owners, Limerston Capital, demonstrating their commitment to enhancing Scottish tourism and supporting local economies.

Nestled on the banks of the scenic River Earn, on the doorstep of the historic market town of Crieff, Braidhaugh is an ideal base for a self-catering countryside holiday. “Previously, we only had contemporary lodges and glamping pods at Braidhaugh,” explains Rachel Mabbs.

PET-FRIENDLY holidays are encouraged at Largo Leisure Parks.

“Since the site was already popular for its hard-standing touring pitches, we decided to landscape this area and expand our accommodation choice with some more traditional caravan units to cover a greater range of price points. The park now offers four new rental units: two 2-bedroom caravans, and two 3-bedroom caravans. One of each size is pet-friendly accommodation also.”

As part of the same re-development, ten new caravans for holiday home ownership were also added to the park. Further expansion is also planned. “During the development work, our team worked closely with the David Bellamy Conservation Scheme to help sustain the many animal, bird and plant species in the grounds,” says Rachel Mabbs.

“The work included the planting of native trees and hedgerows, as well as maintaining areas of wildflowers to provide new and protect existing wildlife habitats.” With parks situated in some of the most beautiful parts of Scotland, Largo Leisure embraces their commitment to the environment wholeheartedly.

Recycling facilities encourage greater responsibility for guests and staff at all the parks, and many of the glamping accommodations offer wood fired hot tubs that are greener and more sustainable. They are also more in keeping with the natural surroundings.

RETREAT LODGES AT SAUCHOPE LINKS PARK.

“Each park page on our website promotes the local wildlife, historical sites and other local attractions in the area. We’re also planning to create wildlife guides for each of our parks to point out the many animals and birds which can be seen from our parks and in the local area,” explains Rachel Mabbs. The organisation is also keen to give back to the wider community.

Through their active partnership with the charity ‘Give us Time’, Largo Leisure donates much-needed respite breaks to UK military families facing difficulties. During 2023 and 2024, a total of 58 breaks were pledged, offering a chance for families to reconnect and enjoy quality time together away from the pressures of daily life.

Encouraging guests to switch off and unwind is at the heart of the Largo Leisure business model. The parks offer an enticing choice of accommodation, much of it pet-friendly, and first-class facilities – no big, noisy entertainment venues here. Moreover, it’s the tremendous natural beauty of their locations that is the big attraction.

Expanding their parks so more people can enjoy Scotland’s magnificent countryside, is key to Largo Leisure’s future development. Most recently, the group has responded to the opportunity – and challenge - of increasing last-minute demand by introducing flexible arrival days and two-night weekend stays with a late check-out on a Sunday. No visit is too short for guests to appreciate Scotland’s natural splendour.

Largo Leisure
01567 820323
www.largoleisure.co.uk

How Water Play is making a big splash in the Holiday Park industry...

In an era where guest expectations are higher than ever and competition is fierce, water play is quickly becoming one of the most powerful tools in the holiday park operator’s arsenal. Across the UK and Europe, parks of all sizes are recognising that innovative aquatic attractions aren’t just for cooling down, they’re driving footfall, extending stays and creating lifelong memories.

For site owners and managers looking to refresh or expand their facilities, two leading players Ustigate Waterplay and Edsun are delivering exciting, energy-efficient, and inclusive water play experiences that cater to every age and ability. From playful splashpads to adrenaline-pumping waterslides, the latest developments in water play are offering a whole new level of engagement for families and thrill-seekers alike.

FRESHWATER BEACH HOLIDAY PARK’S multi-racer slide and Elevations™ have transformed the pool. Photo Credit: USTIGATE WATERPLAY.

DESIGNING FOR FUN, BUILT FOR THE FUTURE
Ustigate Waterplay, with over 50 years of expertise in aquatic play, continues to push boundaries in both design and sustainability. Partnering with world leaders Vortex Aquatic Structures International and wiegand.waterrides, Ustigate creates water attractions that are visually striking, tactilely engaging, and operationally efficient. “Our mission is to maximise fun while minimising resource use,” explains a Ustigate spokesperson.

“Whether we’re designing a brand-new splashpad or modernising an existing pool, every element is planned with inclusivity, energy efficiency, and long-term adaptability in mind.” This philosophy is best illustrated through their recently completed project at Freshwater Beach Holiday Park in Bridport, Dorset.

USTIGATE’S NEW VECTORY™ collection
offers a fresh take on splashpad interactivity.

FRESHWATER BEACH HOLIDAY PARK, DORSET
Freshwater Beach, a popular privately owned holiday park on the Jurassic Coast—underwent a significant aquatic upgrade in early 2025. Ustigate replaced a single-lane waterslide with a multi-racer version capable of entertaining three riders simultaneously.

The transformation also included the installation of Vortex Elevations™, an action-packed water structure filled with climbing features, interactive spray bars, cascading floral showers, and the ever-popular Seeflow™ dumping buckets. According to Tristan Brookes, the park’s Swimming Pool Manager, the impact has been immediate:

“Working with Ustigate Waterplay has been an absolute pleasure. From concept to completion, the process was seamless, and the finished result has far exceeded expectations. The guest feedback—even before opening— has been overwhelmingly positive. We’re confident it will be a major driver of visitor numbers this season.”

General Manager James Newman echoes the sentiment: “This project is part of our wider redevelopment strategy. Not only does the new facility look fantastic, but we’ve also reduced humidity in the pool hall and made the environment more comfortable and efficient to run. It’s a win-win.”

PARK HOLIDAYS’ CHICHESTER Lakeside Holiday Park scooped Swimming Pool Awards in February.

WHAT’S NEW FOR 2025
For operators looking to invest in the latest aquatic trends, Ustigate’s new VECTORY™ collection offers a fresh take on splashpad interactivity. With nine brand-new elements and three innovative technologies—Twistflow™, Pulsespray™ and DualSpray™—children can rotate, push, and pull their way to unexpected splashes and strategic group play.

The collection includes Dynamik, a series of low-level water wall obstacle courses, and Apex, a thrilling dual-sided feature where competitors battle to tip a water bucket over their opponent. Also turning heads in 2025 is the Watergarden range—nature-inspired features such as Helico Butterflies, spinning orbs, and floral showers that provide both sensory stimulation and visual appeal.

Its water play that’s not only fun but deeply connected to the natural world. Ustigate’s CoolHub™ is a multi-functional chill-out zone that blends relaxation with playful engagement.

Available in six Abrio modules, CoolHub™ includes shaded benches, a soft rain curtain, stone weirs for flow play, and integrated solar LED lighting. It’s ideal for extending guest dwell time and offering respite for families between more active water play sessions.

USTIGATE WATERLAY’S full suite of waterslides are sourced from their partner, wiegand.waterrides.

SMART, SUSTAINABLE, AND COST-EFFECTIVE
Water and energy efficiency remain central to Ustigate’s design ethos. Key innovations include:

• On-demand water activation: Play features remain dormant until a button is pressed, reducing water waste when not in use.
• Sequenced play zones: Features operate in groups or staggered bursts to conserve water while maintaining the element of surprise.
• Overspray zones: Reclaim and recycle water within the splashpad footprint.
• Remote-access controllers: Manage water usage, maintenance and scheduling from anywhere, via Ustigate’s smart plant room technology.
• Optional solar PV integration: Lower your site’s carbon footprint with solar support from Ustigate’s affiliated power experts, Burnell.

For multi-site operators, Ustigate’s Safeswap™ anchor system allows for seasonal product changes without excavation—making it easy to rotate features between parks or upgrade zones in phases.

CUSTOMISATION AND CREATIVITY WITH EDSUN
French specialist Edsun also brings more than 30 years of aquatic expertise to the table, offering ergonomic, safe, and vividly themed water play features. Their approach is especially appealing to sites looking for highly customisable elements that tie into broader branding or storytelling.

Edsun’s waterslides, made using RTM (Resin Transfer Moulding), are available in family-friendly and thrill-seeker variants. They come with a sleek, glossy finish and can be tailored to suit any environment in colour, layout, and theme. For younger visitors, Edsun’s wading pool accessories—including pirate ships, jungle animals, and water tables—bring gentle play and imaginative interaction into shallow water settings.

Beyond splash zones, Edsun also supplies durable timber and aluminium outdoor play equipment, blending beautifully into woodland or coastal settings. Their comprehensive design-to-installation service includes 3D visualisation, ensuring each site gets exactly what it envisions.

Each play area is more than a feature - it's a destination within your park.

PROVEN RESULTS ACROSS EUROPE
Edsun’s portfolio includes standout installations at major campsites and leisure parks, including Camping Amfora in Spain.

Clients praise the company’s flexibility, responsiveness, and ability to deliver creative solutions that resonate with family audiences. “Our aim is always to provide long-lasting, fun-filled experiences that drive repeat visits,” says an Edsun representative.

“Each play area is more than a feature—it’s a destination within your park.”

EDSUN INTERACTIVE water walls are great for all ages.

NOW’S THE TIME TO DIVE IN
Water play has evolved from passive paddling pools to interactive, strategic, and inclusive play zones that drive visitor satisfaction, boost site reputation, and offer impressive ROI.

Whether you’re reimagining an ageing facility or planning a new development, companies like Ustigate Waterplay and Edsun offer solutions that blend creativity, reliability, and forward-thinking sustainability.

As families continue to prioritise active, outdoor fun, there’s never been a better time to dive into water play!

EDSUN
www.edsunloisirs.com

USTIGATE WATERPLAY
www.ustigatewaterplay.co.uk

UK Pool & Spa Awards
www.ukpoolandspaawards.co.uk

SBLASH AQUA PARK IN PENMAENMAWR, Conwy, was launched last May and immediately captured the public’s imagination.

Elevating Toilet, Shower & Washroom Facilities on your site...

As UK holidaymakers continue to prioritise comfort, cleanliness, and eco-consciousness during their travels, the humble washroom has emerged as a key player in shaping guest satisfaction.

For owners and managers of holiday parks, caravan parks, campsites and glamping sites, upgrading toilet, shower, and washroom facilities is no longer a luxury – it’s an essential component of modern hospitality.

With new innovations in design, functionality, and sustainability, there’s never been a better time to invest in next-generation facilities.

BILLING AQUA DROME supplied and fitted by Total Cubicles.

WHAT GUESTS EXPECT IN 2025
Today’s Park guests seek facilities that are not just functional, but pleasant and hygienic. The days of draughty, dimly lit, and poorly ventilated toilet blocks are long gone. Visitors now expect washrooms to reflect the same quality they enjoy at home – if not better.

This shift has seen a boom in the popularity of cubicle systems that are durable, waterproof, hygienic, and visually appealing. Total Cubicle Solutions, a leading manufacturer and supplier in this space, is helping transform tired facilities into bright, modern, and stylish spaces.

Their cubicles, lockers and vanity units have enhanced sites like Park Holidays Ltd’s Sand Le Mere and Par Sands parks, and Billing Aqua Drome’s outdoor shower units, setting the bar for premium site amenities. “Our systems are built not only for durability and hygiene but also to help operators inject real style and identity into their washroom areas,” says a spokesperson from Total Cubicle Solutions.

“Each cubicle is customisable, making it easy to match existing branding and elevate the entire guest experience.” With high footfall throughout peak seasons, easy maintenance and longevity are just as important as aesthetics. Solid-grade laminate options provide a long-lasting, vandal-resistant solution that remains easy to clean and resilient in all weather conditions.

SAND LE MERE SINK and basin
supplied and fitted by Total Cubicles.

TACKLING THE WATER CRISIS HEAD-ON
Another major consideration for park operators is sustainability – particularly water conservation. With the UK facing mounting pressure on water resources, efficiency is now critical. One company at the forefront of water-saving technology is Cistermiser, which has welcomed Ofwat’s new £100 million Water Efficiency Fund as a pivotal move towards sustainable progress.

“We strongly support the fund and its potential to drive meaningful reductions in water usage,” says Richard Braid, Managing Director of Cistermiser. “But innovation doesn’t have to be complex. Our infrared urinal controls and sensor-activated WC dual flush systems are smart, effective, and proven to deliver real savings.”

Cistermiser’s EasyflushEVO, a leak-proof siphonic dual flush valve, is a standout example of this innovation. By eliminating below-waterline seals prone to wear and scale build-up, it provides a reliable solution to the UK’s 1.5 million estimated leaky toilets – each potentially wasting up to 400 litres of water a day.

Such technologies don’t just help holiday park operators cut water bills; they also ensure compliance with growing sustainability regulations. As the hospitality industry evolves to meet eco-friendly targets, adopting efficient washroom systems has become both a financial and environmental imperative.

The days of draughty, dimly lit, and poorly ventilated toilet blocks are long gone.

AWARD-WINNING STANDARDS IN GUEST FACILITIES
Holiday parks that go the extra mile in their washroom facilities are gaining recognition, too. The Loo of the Year Awards continues to celebrate the best in British washrooms, including caravan and camping sites.

The 2024 awards, held at the National Motorcycle Museum, honoured Bryndu Caravan Park’s Eva Tamaz-Szora as the UK’s top washroom technician. Her win underscores the importance of dedicated maintenance and high standards in ensuring exceptional guest experiences.

Becky Wall BEM, organiser of the awards, highlighted the broader impact: “Toilets and washrooms are an essential part of customer service. Celebrating those who prioritise cleanliness, accessibility, and care shines a light on what modern guests truly value.”

The awards’ rigorous 101-point grading system covers everything from signage and accessibility to hygiene and decor, inspiring operators to keep pushing standards higher.

WATER BILLS on the rise advise Cistermiser.

FUNCTION MEETS FLAIR
Washroom design is undergoing a renaissance. Whether it’s stylish vanity units, nature-inspired interiors, or enhanced lighting schemes, design is being used to both impress and serve.

Seamless surfaces, sensor taps, and contactless flushing all support hygiene while elevating the visual and tactile guest experience. Operators are now also investing in private shower pods, family-friendly washroom suites, and even accessible Changing Places facilities to accommodate visitors with complex needs.

The latter, championed by Martin Jackaman – recent recipient of the Loo of the Year Lifetime Achievement Award – are rapidly expanding across the UK, ensuring inclusivity for all.

DESIGN AND PRACTICALITY in abundance for this outstanding facility at Flamingo Land.

INVEST TO IMPRESS
Ultimately, upgrading washroom facilities isn’t just about style or environmental responsibility – it’s about guest retention and reputation. In a world where online reviews can make or break a destination, providing clean, modern, and well-managed washrooms is a business essential.

For those managing campsites, holiday parks, or glamping getaways, these upgrades can lead to happier guests, better reviews, and stronger bookings season after season.

With support from forward-thinking suppliers like Cistermiser and Total Cubicle Solutions, and the visibility offered by initiatives like the Loo of the Year Awards, there’s never been a better time for park owners to raise the bar.

Cistermiser
0118 969 1611
www.cistermiser.co.uk

Total Cubicle Solutions
0151 298 1509
www.totalcubicles.co.uk

Loo of the Year Awards
01531 640715
www.loo.co.uk

Hybrid working has blurred the lines between ‘holiday’ and ‘home’ and as a direct result, connectivity expectations have undertaken a seismic upturn. Recent research showed that 78% of guests expect ultrafast Wi-Fi across the entire park with 31% considering reliable Wi-Fi as more important than a comfortable bed.

Today’s holiday park visitors don’t just want but demand the same seamless on-line access they get at home. That means delivering strong and robust Wi- Fi has become as essential as providing water and electricity. Poor Wi-Fi experiences lead to lower park review scores and reduced guest retention.

Parks that fail to deliver a strong connection risk losing out to competitors who recognise the importance of a top-tier digital experience. “The UK leisure and holiday park sector is an industry going through one of the most dynamic periods of transformation I’ve seen,” says Kendal Stacey of Wifinity UK, on the back of 25 years of specialist experience.

“It’s no longer just about delivering Wi-Fi to a static caravan — it’s about enabling a smart, digital-first environment where every touchpoint, from check-in to entertainment, is frictionless.” Founded in 2007, Wifinity has become a market leader in managed connectivity solutions, specialising in complex and hard-to-reach environments.

THE DEMAND FOR FAST, reliable Wi-Fi at holiday parks isn’t a passing trend, it’s an expectation that will only continue to grow.

Originally founded to solve connectivity issues for military personnel living in remote MOD barracks, Wifinity has expanded its expertise to a variety of industries including education, healthcare and residential communities.

Wifinity works with 4/5 of the UK’s top parks, providing internet to over 25,000 holiday let accommodation units, and holiday parks is a significant specialist area. Winning holiday destinations now need to think like both hoteliers and tech providers combined, taking a broad perspective encompassing:
• Smart energy management
• Digital signage
• EV infrastructure

Kendal reports: “Parks are investing in IoT, mobile-first guest platforms, and cloud-based infrastructure to stay competitive, meet guest expectations and optimise operations. These need a strong underpinning connectivity network to be effective. “It’s an exciting space — one that blends decades of traditional guest service with the cutting edge of tech innovation.”

Investing in the IT network and Wi-Fi is not just about investment cost but also revenue generation by future-proofing your venue as a key asset while improving guest satisfaction. By comparison, poor connectivity can lead to negative reviews, lost repeat bookings, and brand damage.

Strong connectivity and premium Wi-Fi tiers drive revenue streams. Smart point-of-sale systems, kiosks and mobile ordering rely on a robust network foundation. Better connectivity leads to more on-site spend, especially when guests can easily order food, book activities or upgrade experiences via an app.

Smooth operation allows holiday businesses to think outside of the box with such innovations as pop-up food and beverage, retail or services and providing secure EPOS, allowing you to trade anywhere “Strong connectivity actually becomes a selling point in itself,"

Kendal points out, “Reviews go up. Word of mouth spreads. Repeat visits increase. “Parks that can market “connected luxury” or “work-from-holiday” win business over those that can’t,” he points out. Guests now bring an average of 3–5 devices per family member — phones, tablets, smart TVs, gaming consoles. Investing in the network enables:
• Streaming services in accommodation
• Smart room features (heating, lighting)
• App-based bookings and real-time info

But it is not all about the guest experience. Streamlined operations is proven to reduces cost through increased efficiency as a strong IT network supports:
• Staff communication and mobility
• Smart energy management (reducing utility costs)
• CCTV and ANPR systems
• Real-time occupancy and usage tracking.

This all adds up to lower overheads and better decision-making. “Investing in a robust network keeps your business competitive,” comments Kendal. “Other parks are already doing this — those who don’t invest will fall behind.”

OPERATORS WHO INVEST in robust, future-proof solutions will not only see higher guest satisfaction but also increased revenue and operational efficiency.

“With hybrid working and workations now the norm, guests are choosing locations with reliable connectivity so they can stay longer and blend work with leisure.” Building trust through security and compliance, modern networks include enterprise-grade security, guest data protection and content filtering — protecting your brand and your guests from risks.

Especially important for family-friendly and corporate clientele including:
• Guest data protection (GDPR compliance)
• Network segmentation to protect business systems
• Content filtering for family-friendly environments

A foundation in future technology is essential for holiday venues looking to introduce features such as:
• EV chargers
• Mobile check-in
• Smart TVs
• In-park digital signage

All of that depends on a scalable and resilient network including:
• Wi-Fi 7 adoption for higher speeds and lower latency
• Edge computing at park level to process data locally
• AI analytics to understand guest behaviour and improve services
• Integration with CRM systems for personalised guest experiences
• Data driven decisions

Kendal urges: “A modern IT network is not just about Wi-Fi — it’s about creating a digitally enabled park that delights guests, empowers staff, reduces costs, and builds brand loyalty. “For park owners, it’s an investment in long-term growth. It’s a fundamental and valuable asset that every park owner would consider when buying or selling a park.”

Wifinity
020 8090 1290
07376 053094
www.wifinity.co.uk

Hoseasons Helps Trelay Hideaway Triple Capacity and Boost Bookings...

Hoseasons was the first name Trelay Hideaway Holiday Park owners Chris Allerston and Rebecca Nattrass thought of when considering how to grow their business. The pair brought the long-established self-catering specialists on board to help reach potential guests and drive bookings in October 2023.

Recognising the brand’s size, scale and huge marketing muscle, Chris knew the company’s business support team would prove to be the perfect partner when it came to identifying and capitalising on opportunities for growth.

Eighteen months later he is looking forward to a lucrative year ahead with 19 rental units – more than treble the six it started with when Hoseasons came on board – something he says would not have been possible without access to its sector-leading market analysis, pricing strategies, and demand forecasting.

“We knew we wanted to grow, but we wouldn’t be pushing on quite so boldly without the insight we get from the team at Hoseasons. The real-time booking trend and competitor benchmarking data they’ve provided has given us the confidence we need to invest in the park and generate a healthy return on investment.”

SPOTLESS STANDARDS and attention to detail – rigorous quality checks keep guest satisfaction high.

Trelay’s commitment to exceptional customer service, combined with Hoseasons’ expertise in guest engagement, has led to a significant increase in review participation and outstanding feedback over the last 12 months.

By leveraging Hoseasons’ insights on response rates, guest expectations, and review trends, Chris and his team have implemented a tailored approach to enhance the guest experience and encourage more reviews. Hoseasons’ dedicated account managers have been central to ensuring the Trelay team concentrate their customer service efforts in the right places to generate the best review scores and repeat bookings.

As a result the park has adopted a boutique, hotel-like experience that sets it apart from competitors. Personalised pre-arrival calls, tailored welcome cards, on-park check-ins and post-stay follow-ups ensure every guest feels valued from the moment they book to the moment they return home.

This commitment to excellence extends to maintenance and cleanliness, with rigorous quality checks ensuring every stay meets the highest standards. Feedback is continuously reviewed and acted upon, with recent park investments, including upgrades to the play area, directly influenced by guest insights. This strategy has delivered impressive results.

FROM SIX TO NINETEEN units: Trelay’s expanded accommodation offering is a testament to strategic investment and bold ambition.

Last year, 40% of Hoseasons’ Trelay guests shared their feedback on Feefo, giving the park an outstanding overall rating of 4.9 out of 5.0. The helpfulness of staff was rated a perfect 5.0 across 137 reviews. Other recent on-park improvements include the addition of two on-site EV chargers as well as pergolas over the park’s hot tub areas.

These upgrades were driven by insights from Hoseasons’ annual conference in November and made possible through the exclusive Strategic Partnership Network - a portfolio of trusted, industry-leading suppliers which are endorsed by Hoseasons. These have enabled Chris and his team to stay current in a competitive market.

Trelay Hideaway Holiday Park was crowned Hoseasons’ Best Small Relax and Explore destination in Cornwall 2024 in recognition of its great booking performance and fantastic reviews. “I firmly believe that if we are proud of the park, guests will like it too, and if guests like it the bottom line will take care of itself,” Chris concludes.

Hoseasons
0345 268 1500
joinus@hoseasons.co.uk

Trelay Hideaway Holiday Park
www.trelay.co.uk

The tough, hard-working Yamaha UMX AC is designed to handle a huge range of tasks, indoors or out. With a large cargo bed and spacious front locker, this easy-to-operate and quietly efficient all-electric workhorse is the quick and cleaner way to get the job done.

WHISPER QUIET MOTOR:
At the heart of this compact machine is an easy starting 5.0kW electric motor that delivers smooth, whisper quiet efficient power to take it just about anywhere in a park, or resort…. just point and go.

The fully automatic transmission makes it easy to drive whilst efficiency saving one-touch tailgate openings save time and reduce effort.

DRIVER AND PASSENGER COMFORT:
The two ergonomically designed individual seats and variable rate suspension system work together to give a high standard of driver and passenger comfort, making this nimble and easy- to-manoeuvre light utility vehicle a real pleasure to work with.

SPACIOUS AND DURABLE STORAGE:
It’s designed to carry an impressive payload of tools, equipment and supplies, thanks to its durable aluminium cargo bed, with convenient one-touch tailgate.

The spacious bed measures 104.6 cm long x 116.6 cm wide x 30.2 cm deep. There’s also a large 29 litre front-storage box featuring a hood that is fitted with a convenient one-touch opening mechanism.

RUGGED AND STABLE:
The rugged and durable bodywork is designed to withstand heavy duty usage. Recessed reflector-type LED headlamps emphasize the purposeful looks and the wide tyres spread the load to minimise surface impact.

Designed to operate on a variety of surfaces, even uneven ground, its tough skid plate, stable suspension and wide tyres give it the ability to traverse non-extreme off-road terrain, giving you the confidence to get to where you need to go.

YAMAHA ASSURANCE:
All of these features are backed up with a Yamaha 2-year factory warranty and professional dealer network on hand to keep your UMX running as it should. If you want to find out how these vehicles could make light work of your heavy lifting, find your nearest Yamaha Dealer.

Yamaha Motor Group
0114 553 3099
www.yamaha-motor.eu/gb/en/dealer-locator/?category=GCM

The highly anticipated World of Park & Leisure Homes Show is set to return to NAEC Stoneleigh from June 5th to 8th, bringing park owners, operators, landowners, and the general public a vibrant showcase of the latest in leisure and residential park living.

This year’s event promises a fresh new experience, with over 50 stunning homes from 18 leading manufacturers on display. Attendees can explore innovative designs, discover the latest park trends, and connect with carefully selected exhibitors offering expert advice, products, and services tailored to the industry.

The show kicks off on June 5th with a dedicated Trade, Parks, and Press Preview Day, followed by three days open to all. It’s an invaluable opportunity to network with industry experts, explore parks, and discover solutions to enhance park operations.

Jo Turner, Show Organiser, emphasises the event’s role as “the perfect environment to do business, gain impartial advice, catch up with colleagues and friends across the industry.” With free entry and parking, there’s every reason to attend.

SHOW DETAILS:
• Dates: June 5 (Trade Preview) | June 6-8 (Open to All)
• Times: 10 am to 4 pm daily
• Venue: NAEC Stoneleigh, Warwickshire, CV8 2TA
www.parkhomeandleisure.co.uk

Weir Caravan Park in Stamford Bridge has become the first site in Yorkshire to install Flood Adaptive Platforms, pioneering flood-resilient holiday accommodation. Developed by Yorkshire-based Flood Technology Group, the innovation allows caravans to automatically elevate in response to rising water levels, offering vital protection against flooding.

This ground breaking initiative not only safeguards the site’s accommodation but also enables the park to secure full flood insurance coverage through specialist provider Compass. The move is part of site owner Kevin Hind’s strategy to future-proof the business in light of increasing flood risks.

The installation follows the recent implementation of a Flood Early Warning System at the park, providing real-time updates to facilitate timely evacuations. Up to ten pitches will eventually feature the flood-responsive platforms.

Simon Gilliland, CEO of Flood Technology Group, emphasized the growing need for such innovations: “With climate change accelerating flood risks, adaptive solutions like ours are essential for holiday parks. Our technology has already proven successful in modular homes and lodges, and we’re seeing rising demand across the UK.”

Kevin Hind added, “This cutting-edge technology provides peace of mind for us and our visitors. The installation was seamless, and we’re confident it’s the best way to protect both people and property.”

Compass Insurance
0344 274 0276
www.compassparks.co.uk

Caravan Park Electrical Services will be heading to The World of Park and Leisure Homes Show in Stoneleigh, where we’ll be showcasing our product portfolio! Being the number one choice when it comes to supply-only or installation of our products, we have an experienced team who are able to handle enquiries of any size and complexity.

Visit our stand to discuss our comprehensive range of solutions including; connection units, multi-service bollards, high and low-level lighting (with solar options), EV chargers, bulk metering units, distribution units and mains panels. As pitch-side facilities continue to evolve, parks are expected to adapt to suit the dynamic needs of their customers.

New to our portfolio is our ‘complete pitch-side solution’. Mounted on a single stake is our connection unit with supporting fibre enclosure supplying power to park homes or lodges, along with pitch-side EV chargers and hot tubs.

If you’re not looking for an electrical upgrade, but instead someone to carry out the annual testing and inspection – our testing and certification department is equipped to handle periodic testing! All testing is conducted by our electricians and signed off by our NICEIC Qualified Supervisors, giving you peace of mind that your installations meet the highest safety and quality standards.

Caravan Park Electrical Services
01790 753153
www.cpes.co.uk

Introducing the KAASPEED all-electric scooter. Now there’s the opportunity to offer customers an exciting, comfortable, fun and convenient way to get around, maximising their holiday experience and allowing them to make the most of their time, enjoying the facilities on offer.

PUT SAFETY FIRST FOR ULTIMATE PEACE OF MIND
Safety is not a problem with the maximum speed setting function. There’s a top speed of 26mph, but with a preset card it’s possible to select a personal maximum speed to mitigate risk.

The scooter is easy to use ensuring safety from an operational perspective. It’s stable thanks to the self-balancing wheels and is free-standing when parked.

TRANSPORTATION TO TACKLE ANY TERRAIN
One of the greatest assets for many holiday parks is how they give customers access to nature – forests, woods, parkland, even the beach – and KAASPEED makes it fun to explore thanks to its multi-terrain capabilities.

There are two choices of tyres. For hard surface roads and paths: use the standard multi-use turf/hard surface tyres, available in both a standard radius and as flat self-balancing. For woodland, grassy or sandy surfaces: use the Scorpion tyre for better traction on looser terrains.

EXPLORE FURTHER FOR LONGER A KAASPEED
scooter can carry passengers for up to 38 miles on a single charge so there’s no need to worry about battery range or running out of power.

MAKING ADVENTURE ACCESSIBLE
For guests with reduced mobility, KAASPEED offers the chance for adventure, with an easy on/off design, and all its controls located on the handles. With plenty of legroom and comfortable seating too, all guests can enjoy your venue.

CARRY EVERYTHING NEEDED FOR THE JOURNEY
Optional extras include a shopping basket or cargo rack and there are plenty of smaller features and accessories such as bluetooth speakers, rearview mirrors, throttle locks and front fitting carry cases. This makes them an efficient transportation for staff too.

With the shopping tray or cargo rack, they become ideal vehicles for carrying housekeeping equipment for maintenance tasks, hotel room inspections, room service and transporting packages and luggage. It can even provide security staff with an unobtrusive way of patrolling a venue.

High-quality materials and clever design also result in lower maintenance costs than other modes of transport, making KAASPEED scooters a sound investment all around. Give guests a five-star experience With zero emissions and zero noise pollution, KAASPEED keeps disruption to a minimum.

Even with an entire fleet on the go, guests can enjoy tranquillity and peace. With summer right around the corner, there’s no better time to book your KAASPEED demo – it’s the ideal solution for electric transport for holiday parks.

Reesink e-Vehicles
01480 226800
www.reesink-evehicles.co.uk

Caravan, campervan, and motorhome owners have helped Halifax-based insurance specialists Caravan Guard and Leisuredays reach a landmark £214,000 in donations to Heart Research UK by choosing paperless policies.

Since 2010, Caravan Guard has pledged £1 to Heart Research UK each time a customer opts to receive their policy documents via email rather than by post. In 2025, the company hit an incredible milestone, with a record-breaking £25,405 donated in the 2024 policy year alone.

Beyond paperless donations, Caravan Guard staff have taken on major fundraising challenges such as the Great North Run and the Great Yorkshire Bike Ride, raising additional funds for vital heart disease research.

A study published in The Lancet highlights the importance of such efforts, revealing that 25 to 44-year-olds in northern England are 47% more likely to die from cardiovascular disease than their southern counterparts.

To celebrate this achievement, Heart Research UK and Caravan Guard hosted a staff health check event, providing blood pressure and cholesterol screenings, as well as a fun ‘Strike a Light’ game to encourage heart-healthy activity.

Managing Director Ryan Wilby said: “We’re thrilled to donate a record-breaking amount to Heart Research UK. Thanks to our growing customer base, we can continue supporting life-saving medical research.”

Heart Research UK CEO Kate-Bratt Farrar added: “Caravan Guard’s unwavering support has been instrumental in funding research and promoting heart health. Together, we’re making a real difference.”

Caravan Guard & Leisuredays
www.caravanguard.co.uk

Upgrade to the highly productive Kubota G-261RD rear-discharge mower, now available for only £11,499 + VAT (while stocks last) and includes a 2-year warranty as standard. Delivering high work rates yet capable of accessing restricted sites, the G-261RD is an ideal mowing solution for glamping businesses needing a versatile, capable ride-on mower.

Whatever the mowing conditions, the G-261RD’s 48” (1.2m) robust rear-discharge solid rotary deck offers excellent cutting performance. With mowing heights from 25 – 102mm and a 150mm maximum lift height, it provides excellent ground clearance, particularly over obstacles like curbs.

With an optional mulching kit, the G-261RD can easily handle long grass or give a clean finish on shorter grass, mulching the clippings and returning valuable organic matter to the soil. The Kubota G-261RD mower offers a 20.5-litre fuel tank and a reliable 25.HP Kubota 3-cylinder ETVCS water-cooled diesel engine, providing exceptional efficiency for all-day operation.

Standard features include a differential lock, hydrostatic transmission with cruise control for ease of use, and hydrostatic power steering to reduce driver fatigue. The G-261RD delivers ultimate operator comfort, productivity, and ease of use.

It features a spacious, easy-access operating platform, high-back suspension seat with user-friendly controls in addition to folding ROPS for work under trees or in highly restricted areas. For more information please contact us or contact your local dealer to arrange a demo today.

KUBOTA
www.kubota.co.uk

A JEWEL IN THE CROWN of a national holiday operator is celebrating its diamond anniversary.

Darwin Escapes’ Talacre Beach Resort is marking its 60th anniversary with a £1 million redevelopment, reinforcing its status as a premier holiday destination on the North Wales coast. The 44-acre park in Flintshire, home to more than 450 caravans and lodges, continues to attract thousands of visitors each year.

The investment has enhanced the park’s clubhouse, accommodation, and leisure facilities, including a new games area and children’s playground. Sales Manager Chris Williams, who joined the resort in 2004, has witnessed its transformation first-hand.

“Talacre Beach Resort has been a beloved getaway since the 1960s, especially for visitors from the Midlands and North of England,” said Chris. “Many of our owners have been here for generations, which speaks volumes about the community and the quality of our offering.” The resort has defied post-pandemic trends with a strong influx of new owners.

Nearby attractions such as the historic Point of Ayr lighthouse, RSPB nature reserve, and local cafes and arcades add to its appeal. “The stunning beach, fresh sea air, and peaceful surroundings provide the perfect escape,” Chris added.

“We’ve built trust with our owners, many of whom upgrade their holiday homes over time, growing with us.” With a tropical swimming pool, state-of-the-art gym, bar, restaurant, and packed events calendar, Talacre Beach Resort continues to thrive.

With more holiday parks embracing photovoltaic (PV) solar panel systems to cut energy bills and lower their carbon footprint, protecting that investment is more important than ever.
While solar energy can provide long-term savings and environmental benefits, it also introduces new risks that require careful insurance planning.

COVER FOR PROPERTY DAMAGE
PV systems are vulnerable to damage from weather events, vandalism, and accidental impacts.
Parks should speak with their insurer to confirm that their existing property policy includes cover for storm damage (including hail and high winds), fire, electrical faults, theft, vandalism, and accidental damage from incidents like falling branches or vehicle collisions.

MITIGATING BUSINESS INTERRUPTION
For parks that rely heavily on solar power, a damaged system can impact operations.
Business interruption insurance can protect against loss of income while repairs are underway, helping to minimise disruption to guests and maintain cash flow.

LIABILITY AND COMPLIANCE
Public liability insurance is crucial for protecting against claims arising from solar panel-related injuries or property damage—such as falling panels or electrical fires from faulty installations.
It’s also essential to work with an MCS (Microgeneration Certification Scheme) certified installer who carries appropriate liability cover. This helps ensure installations meet strict safety and compliance standards.

BEVERLEY HOLIDAYS CARAVAN PARK, nestled in the English Riviera, unveils the brand-new Solar Signature Eco and leads the way in eco-tourism

SECURITY AND THEFT PREVENTION
Because solar panels can be attractive to thieves, insurance should include theft protection. Parks can reduce risk by installing CCTV and motion-sensor lighting.

ENVIRONMENTAL AND FIRE HAZARDS
PV solar systems include materials—like lithium-ion batteries—that may be hazardous if damaged. Pollution liability insurance offers added protection against environmental claims.
Fire risks can also arise due to moisture ingress, dirt buildup, or substandard components. The Fire Protection Association (FPA) recommends using non-combustible roof surfaces, appropriate fire-rated materials, and ensuring inverters are installed in safe, ventilated areas.

TOP TIPS FROM PIB INSURANCE
• Choose MCS-certified installers for design, installation, and maintenance
• Consult your local fire service to flag any firefighting challenges
• Fit fire switches that isolate both AC and DC sides of the system
• Keep inverters at least two metres from combustible materials Even in low light, solar panels can generate current—posing risks during emergency response.

Understanding the hazards and putting the right insurance and safety measures in place can ensure parks reap the rewards of solar power without the pitfalls.

PIB Insurance
0330 058 9863
Dave.Moffat@pib-insurance.com

AN AERIAL VIEW of the Love2Stay touring and glamping resort.

Rising demand for short breaks has prompted Salop Leisure to invest £750,000 in expanding the award-winning Love2Stay glamping and touring resort near Shrewsbury, Shropshire. The investment will fund five new luxury holiday lodges at the popular Love2Stay glamping village, enhancing the resort’s existing accommodation options.

According to Salop Leisure’s joint managing director, Mark Bebb, the 25 to 35 age group is increasingly opting for up to five short breaks per year, driven by a desire for convenience, flexibility, and luxury. “We’re attracting visitors from across the UK and beyond, particularly from Holland,” said Mr. Bebb.

“Guests love our natural cold water bio swimming pool, hot springs, and the chance to reconnect as a family away from technology.” The resort’s appeal extends to multi-generational holidays, with grandparents often staying on the touring park while their children and grandchildren enjoy lodge accommodation.

Families value the opportunity to spend quality time together surrounded by nature. Set within 22 acres of beautifully landscaped grounds, Love2Stay offers panoramic views of the Shropshire Hills and Wales. Guests enjoy access to a bio swimming pool, splash pool and beach, a cinema, wellness services, and diverse outdoor activities.

Designed by Mr. Bebb to promote tranquillity and wellbeing, the resort aims to help guests “experience the grass between their toes.” Now featuring 27 lodges alongside touring caravan pitches, Love2Stay celebrates its eighth anniversary this May, continuing to deliver five-star luxury escapes for romantic retreats and family getaways alike.

DARRELL FISHER - PINELOG

Chesterfield-based luxury timber lodge manufacturer Pinelog has appointed Darrell Fisher as its new Production Manager.

Bringing 34 years of experience in the holiday home, lodge, and motorhome sectors, Darrell previously worked at Swift Group Ltd, one of the UK’s largest leisure vehicle manufacturers. He started as an apprentice cabinet maker and advanced to Senior Production Manager, gaining expertise in manufacturing, production management, and process improvement.

Darrell was drawn to Pinelog’s vision for growth, saying: “The timing was perfect. When I spoke with Craig Morrison, Pinelog’s Operations Director, I knew this was the right opportunity. The company’s commitment to quality craftsmanship stood out immediately.”

In his new role, Darrell will oversee the transition from design to production, improve manufacturing processes, and ensure customer satisfaction. He is eager to modernise production while preserving Pinelog’s heritage of skilled, hands-on craftsmanship.

Group Chairman Nick Grayson welcomed Darrell, stating: “His wealth of experience and process-driven mindset will help take our manufacturing to the next level.” With nearly 50 years in the industry, Pinelog is known for its high-quality lodges, found in award-winning holiday parks such as Kelling Heath, Darwin Forest, and Mercia Marina.

Pinelog
www.pinelog.co.uk

DAVID LAKINS of Holidaymaker (left) is pictured with Simon Gilliland of Flood Technology Group

Yorkshire-based Flood Technology Group has partnered with Holidaymaker, a leading provider of tech solutions for the hospitality sector, to enhance flood resilience in UK holiday parks.

By integrating Flood Technology Group’s Flood Early Warning System with the Holidaymaker platform, real-time flood alerts and safety updates will be delivered directly to park operators and guests, helping protect people and property during flood events.

Jamie McDonald, Head of Tech at Dorset-based Holidaymaker, highlighted the importance of instant notifications. “Providing real-time flood warnings and safety updates empowers users to protect themselves and their property,” he said.

Simon Gilliland, Chief Executive of Flood Technology Group, added: “Following our success in creating the world’s first flood-adaptive holiday lodges, we’re now rolling out our Flood Early Warning System across UK holiday parks. This partnership ensures timely and accessible flood alerts through Holidaymaker’s platform.”

The collaboration is backed by Compass, a leading specialist insurer for the sector. The Flood Alert module will soon be integrated into Holidaymaker’s apps, kiosks, and TV screens, enhancing guest safety during extreme weather events.

For more information, please visit www.holidaymakerapp.co.uk

For more value from your transport choice, the STAR Capella 2-HCX Lifted is a versatile option for holiday parks. It serves equally as a people carrier and a work machine. Seating two with ample luggage space and with a towing capacity of 320kg and cargo box payload of 150kg means it gets the work done.

Being a ‘lifted’ model means it stands at 170mm off the ground giving it great off-road capabilities and meaning it suits most surfaces and hilly sites. It comfortably delivers up to 80 miles on a full charge and can be charged to full overnight.

And there’s no fear of ‘range anxiety’ as it’s really easy to tell via the app what the battery life is so there’s no chance of ever getting caught out no matter how big your site. But there’s no need to take just our word for it, Three Cliffs Bay, a five-star holiday park, in Gower, Wales, has one for its 52-acre cliff land site where it quickly established its reputation for quiet motoring and a productive performance.

Specifically, it is being used for off road carrying situations and gardening jobs and owner Tom Beynon says: “This machine proved very quickly that it could take on all the tasks we needed it to. The big, strong cargo area at the back and the fact that we can add a trailer means it’s an essential part of our gardening arsenal.”

With zero emissions and very low noise, the work day doesn’t interrupt the customers’ holiday, early work schedules or operations near the caravans, glamping, camping and yurts at the venue. With a comprehensive warranty: two-years bumper to bumper on the vehicle, four years on the chassis and six-year limited warranty on the lithium battery, a STAR people carrier is a safe and reliable choice.

Reesink e-Vehicles
01480 226800
www.reesink-evehicles.co.uk

Calling all Holiday Park managers and Caravan Park owners, mark your calendars! The World of Park & Leisure Homes Show is set to be the must-attend event of the year for Park & Leisure Homes, offering an unparalleled opportunity to discover the latest innovations, network with industry leaders, and elevate your business.

Taking place at the stunning Stoneleigh Park, Warwickshire, from June 6th to 9th, 2025, (TRADE day 6th June 2025) the show brings together an impressive range of manufacturers, suppliers, and service providers showcasing the very best in park and leisure home solutions.

From luxurious lodges to innovative technology and tailored services, this event is designed to help you stay ahead in a competitive market. You’ll have the chance to explore cutting-edge designs, eco-friendly features, and creative ways to enhance guest experiences.

This year’s show promises a host of exciting highlights, including exclusive product launches, bespoke offerings for Park Operators and opportunities to build relationships with trusted suppliers. Whether you’re looking to upgrade your site’s amenities, attract new demographics, or refine your offerings, the World of Park & Leisure Homes Show is the perfect place to start! Entry is free for trade visitors, and complimentary parking ensures a stress-free visit.

World of Park & Leisure Homes Show
www.parkhomeandleisure.co.uk

Partington’s Holiday Parks has introduced an exciting “Try Before You Buy” initiative, letting prospective buyers experience the bliss of holiday home ownership before committing. This innovative program offers a no-pressure opportunity to explore Partington’s picturesque holiday parks, located across Lancashire, the Lake District, and the Yorkshire Dales.

From the tranquil countryside to lively coastal retreats, these parks provide the ideal escape for families and couples alike. Here’s how it works: book a short stay at one of the participating parks—such as Black Beck in the Lake District or Tarn House in Skipton—and enjoy a guided park tour along with a sales appointment.

If you decide to purchase a caravan or lodge following your visit, the cost of your stay is deducted from the price of your new holiday home. The scheme has already captivated visitors, like Lisa from Bolton, who shared: “Try Before You Buy is a great way to experience the park and explore the area.”

Another owner, Deborah from Windy Harbour, called the process “life-changing,” adding, “We’ve made so many special family memories.” Whether you’re seeking serene countryside views or fun-packed family adventures, Partington’s parks are equipped with top-notch facilities and near popular attractions like Blackpool and the Yorkshire Dales.

Partington’s Holiday Parks
01253 879911
www.partingtons.com

Away Resorts has taken a bold step toward elevating guest experiences by appointing Melody Munday as its new Senior Head of Entertainment Operations. With an impressive 34-year career spanning hospitality, leisure, and entertainment management, Melody is no stranger to transforming experiences into unforgettable memories.

Her resume boasts work with leading UK brands like Grosvenor Casinos and Mecca Bingo, where she introduced innovative entertainment concepts that successfully appealed to younger audiences. Now, she’s set to bring that same creativity and expertise to Away Resorts, broadening the scope of live shows, seasonal events, and activities across its 27 parks in England, Scotland, and Wales.

Known for its vibrant, family-friendly atmosphere, Away Resorts has built its reputation on providing memorable holidays with entertainment at the heart. Holidaymakers rave about the unique shows and activities, which are often highlighted in glowing online reviews. Melody’s appointment signals a renewed commitment to enhancing these experiences even further.

Scotland’s Tourism Minister Richard Lochhead visited Drummohr Camping and Glamping Site in East Lothian last Autumn, celebrating its success as a leader in quality and sustainability within the tourism industry.

Drummohr, located on the Firth of Forth near Edinburgh, was recently named UK Campsite of the Year by Camping magazine and Best Park in Scotland by Pitchup.com. Minister Lochhead toured the 11-acre park, known for its eco-friendly practices and top-tier accommodations, including luxury lodges, glamping pods, and en suite bothies.

Site Manager Angie Purves showcased initiatives such as solar energy generation, EV charging points, and support for local transport links. Biodiversity projects include wildflower gardens, bug hotels, and native flora protection, making the park a haven for wildlife.

During the visit, the Minister planted a cherry blossom tree to commemorate the park’s AA five-star award and honoured a long-standing seasonal guest who recently passed away. Lochhead also met staff, including site wardens and the gardener, who contribute to the park’s environmental goals.

The Minister praised Drummohr’s commitment to sustainability and its role in boosting Scotland’s economy. “Businesses like Drummohr are crucial to Scotland’s high-value tourism sector, contributing to a thriving, sustainable future,” he said.

Angie Purves highlighted the park’s community impact, from supporting local businesses to sourcing products from nearby suppliers. Drummohr, part of the WCF employee-owned group, employs 13 staff and continues to invest in guest satisfaction and sustainability.

Drummohr Camping & Glamping Site
01316 656867
www.drummohr.co.uk

Secure your action plan for flooding risks...

Unpredictable and extreme weather conditions are having a profound effect on businesses in the holiday sector. It is vital you are prepared in the event of a disaster. Flooding is a significant risk to businesses and organisations.

A relatively small depth of flooding can cause exceptionally high losses, with a depth of flooding of around 30cm likely to cause significant/total loss. Traditionally transferring the risk has been the easiest option but insurers are increasingly cautious around flood risks due to significant losses in recent years.

Insurers also have significant concerns around climate change and the impact this may have on flood losses with greater and more regular extreme weather events being experienced. If you’re unable to get flood cover at a reasonable cost, how else can you protect your park? PIB Insurance Brokers highlights four simple steps to assess and manage flood risk:

"Floods are likely to occur outside of core opening times"

STEP 1
IDENTIFY THE RISK
There are three types of flooding which are considered as having the potential to cause significant disruption in the UK. These are coastal, rivers and streams, and surface water. GOV.UK provides services to tell you the flood risk of an area: www.check-long-term-flood-risk.service.gov.uk/risk www. flood-map-for-planning.service.gov.uk/ The information can be limited but provides an overview of the flood risk.

STEP 2
ASSESS THE RISK AND IMPACT
Where a risk is identified, it is important to understand the extent of the risk and how this might impact on the business. A specialist risk advisor can assist in a number of ways.

There are various levels of attention depending upon the nature of the risk from a simple desktop review providing greater insight to the depths of flooding etc than is provided by the government backed services through a full site survey to a full hydrologists report.

When considering the impact it is important not just to consider the potential for material losses but also the associated interruption to the business and the financial impact which may occur.

FLOODING IS A SIGNIFICANT risk to holiday park businesses and organisations.

STEP 3
CONSIDER RISK TREATMENT OPTIONS
There are various ways to look at flood risk management, this can be site level providing full protection to the site or protection of key assets such as building raised plinths for the location of mobile holiday homes and ensuring site level resources such as electrical and gas/LPG supplies are located above flood risk areas and connections etc are water resistant. A permanent protection will be more likely to be effective than a measure which requires a human response.

STEP 4
PLAN TO MITIGATE LOSS
A good business continuity plan will consider how the potential for the risk occurring is monitored such as receiving alerts from the environment agency and then deciding upon when the emergency.

David Plowman, Head of Property Risk Engineering at PIB Insurance Brokers advises: “Whilst movement of holiday homes is not practical in the event of flood warnings it can be ensured that future homes and replacement homes are built in consideration of the flood risk.

He continues: “There are core service areas within holiday parks, mitigating measures should be focused on these areas as loss of these can significantly impact sales and income dependent upon the business model of the holiday park. “Floods are likely to occur outside of core opening times and the implementation of demountable flood defences could be considered to buildings not in use outside of core season,” David adds.

PIB Insurance
Tel. 0330 058 9863
E. David.Moffat@pib-insurance.com
www.pib-insurance.com

HERE’S A SNAP shot of the Club Together Forum

The Caravan and Motorhome Club’s hugely popular online forum, Club Together, has relaunched with enhanced features and functionality to enable users to connect, share hints, tips and inspiration about their touring adventures.

THE NEW CLUB TOGETHER FORUM OFFERS:
• Improved Usability: Designed for seamless navigation, making it easier for members to engage and participate in discussions.

• ‘Groups’ Section: This new feature enables members to join groups based on shared interests and hobbies to help foster positive connections.

• Enhanced Photo Sharing: Members can now upload and share photos more easily, bringing their travel stories to life.

• Mobile-Friendly Design: The new platform is optimised for mobile devices, enabling seamless participation on the go. Becoming a part of Club Together couldn’t be easier, visit camc.com/CT and sign up today to join the conversation with your fellow tourers and adventurers. The forum is open to both Club members and non-members.

Caravan and Motorhome Club
01342 318 813
clubtogether.caravanclub.co.uk

NACO SERVICES TEAM at the Insurance Choice Awards.

NACO Services (the National Association of Caravan Owners) from based in Essex, has been awarded the prestigious title of ‘Customer Service Champion’ at the recent Industry Choice Awards 2024. The black-tie awards ceremony, held at the iconic Banking Hall in London, was hosted by comedian and actor Hal Cruttenden, where some of the biggest names in insurance gathered in hope of victory.

The awards span 24 categories and are the only industry awards where winners are chosen solely on customer reviews. Run by Smart Money People, the UK’s dedicated financial services review website, the event is deemed one of the most well-respected awards ceremonies in this sector.

Now in its ninth year, the Industry Choice Awards recognise excellence in businesses of all sizes. Succeeding with a win in the highly competitive Customer Service Champion category, NACO’s 4.94/5- star reviews ensured they were clear winners. Boasting over 300 reviews such as those below, NACO were clearly well deserving of this title.

NACO - National Association of Caravan Owners
01255 820321
www.nacoservices.com

Leisuredays are specialists in working with UK parks to insure customer holiday caravans and lodges...

Holiday Parks refer their customers to Leisuredays and then the insurance company’s team of over 60 advisers are on hand seven days a week to do the rest in terms of providing quotes, taking payment for cover, issuing documentation and managing renewals. The parks receive a valuable income stream on the policies sold and renewed.

Gareth Walker, Head of Leisuredays Development, says: “Parks love the ease at which they can refer customers to us, and trust our expert team to give great service to their owners. In the past many parks have taken on administration of insurance for customers themselves, but with growing regulatory requirements and a desire for park staff to focus on core park activities such as sales and day-to-day operations, many parks have made the switch to directing customers to a specialist.

Leisuredays are obviously very well set up for this with our contact centre and online quote and buy facility. We’re on hand to get park customers the cover they need quickly seven days a week. Gareth added, “We’re known for getting good take up rates amongst each park’s customer base with timely marketing, highly-rated service, great cover benefits and competitive pricing.

Despite insurance operations moving out of house on these parks, we’re still very good at keeping parks informed of who’s on cover and any ongoing claims.” Commenting on changes in risks seen on parks Gareth explained: “There’s not a great deal of change in common claim types made by caravan and lodge owners.

REVIEWING OUTFLOW points for flood water is essential.

The most common claims in 2024 included storm, flood, accidental damage to the inside and outside of units and then escape of water from toilets, showers, sinks and boilers - often leading to floor damage.” Gareth adds: “In terms of changes, it’s fair to say we’re noticing more frequent flooding. One in 50-year flooding events in some areas are becoming one in 10-year events and so on.

In terms of actual claims value the costliest, perhaps predictably, are for flooding and fire with these events often creating severe damage leading to major repairs or write offs.” Leisuredays have not taken the increase in flooding events lightly. In fact, they’ve been proactive in working with numerous parks to implement flood defences and flood mitigation strategies to lower the future risk of flooding.

These initiatives have also enabled the continued availability of insurance including vital flood cover at sensible premiums for the caravan owners on these parks. Testament to this in 2024 the company twice made finals in major insurance awards for its work with parks at risk of flooding.

Gareth expands on this: “Alongside our underwriter RSA, and an independent flood consultant, we have worked with parks on some major flood strategies resulting in the installation of bunds, piling, and state of the art sea walls to protect the park’s business and its customers from future weather events.” Talking about vital benefits provided by the Leisuredays insurance cover, Gareth explained: “In line with most common claims our policy covers caravan and lodge owners for flood, storm, fire, theft and accidental damage.

LEISUREDAYS INSURANCE have seen an increase in caravan owner flood claims on parks

Most owners get our new for old cover which means in the event a caravan or lodge is damaged beyond economic repair, we’ll buy them a brand new model as a replacement, subject to them having the correct sum insured. Obviously, in the event of a caravan needing replacement it’s costly to take the damaged one off the pitch and get rid of the debris, so our policy provides £10,000 of cover for that, and for re-siting and reconnection to services for the new replacement unit”.

Gareth went on to say: “What parks often find useful is our emergency repairs cover on customer policies. It allows them to make temporary repairs following serious damage to caravans and lodges, to make them water tight or secure and to prevent more damage or loss, in the knowledge we’ll pay them for the work.

Customers also love the benefit of ground rent cover paying them up to £2,500 when their caravan can’t be used as a result of an insured event.” If we were going to suggest any quick ways a park can reduce the extent of damage from flooding, we’d always recommend they look at existing park drainage – making sure floodwaters can escape the park quickly.

Leisuredays
01422 396 693
www.leisuredays.co.uk/smartway

LEISUREDAYS HAVE worked with parks on numerous flood defences such as this living wall on a Scottish park.

The Land, Leisure & Tourism Show 2024, held at Birmingham’s NEC from November 5th to 6th 2024 this show is a B2B event for the tourism, leisure, hospitality, and rural industries. Drawing thousands of attendees and featuring more than 400 exhibitors, the show provided a dynamic platform for industry professionals to connect, share insights, and explore innovative solutions.

The event’s comprehensive agenda included over 50 seminar sessions, addressing key industry topics such as sustainability, digital transformation, and design innovations. Notably, discussions on eco-friendly practices and the integration of technology to enhance guest experiences resonated with many participants.

A highlight of the show was the recognition of excellence through various awards. The Farm Diversification of the Year award, sponsored by NFU Mutual, was presented to The Silly Sheep Fibre Company, applauded for its resource maximisation and community spirit.

WHEN VISITING the LLT show you discover new products and services, explore investment prospects and network.

Additionally, Padstow Holiday Village in Cornwall received the Gold award for Holiday Park of the Year, commended for its commitment to environmental practices and achieving B Corp status.

The show also emphasised the importance of future planning and asset management, with seminars like “Futureproofing your assets through strategic review” underscoring the need for strategic and collaborative approaches in the industry.

Overall, the Land, Leisure & Tourism Show 2024 successfully facilitated meaningful conversations, showcased industry innovations, and celebrated achievements, reinforcing its pivotal role in shaping the future of the leisure and tourism sectors.

The 2025 Land Leisure & Tourism Show will take place on 5th & 6th November 2025, register your interest today.

Land Leisure & Tourism Show
www.lltshow.com

PICTURE POSTCARDS FROM THE SHOW…

A HIGHLIGHT OF THE SHOW WAS THE RECOGNITION OF EXCELLENCE THROUGH VARIOUS AWARDS

HOLIDAY PARK OF THE YEAR

Recognises holiday parks, sites and villages that provide exceptional guest experiences across static vans, touring pitches and more.

CAMPING OR GLAMPING SITE OF THE YEAR

Recognises camping and glamping sites that provide exceptional guest experiences across tents, touring pitches, shepherd’s huts and more.

As UK travel trends continue to favour local and sustainable tourism, the annual AA Caravan & Camping Awards have announced the top outdoor accommodation spots for the 2024-25 season.

This year’s winners offer the best of scenic retreats and luxurious glamping, with a new Sustainable Park award showing a growing preference for eco-friendly and unique staycations among UK travellers. The awards celebrated 12 exceptional sites across the country, selected by the AA’s expert inspectors for their outstanding quality and commitment to customer satisfaction.

Categories included AA Glamping Site of the Year, AA Campsite of the Year, and AA Most Improved Campsite of the Year. This year’s winners span the UK, from the rich history and sweeping views from the Isle of Anglesey in Wales to the stunning ancient woodlands nestled within the South Downs of West Sussex.

Hosting the awards, Simon Numphud, Managing Director at AA Media, said, “As local travel continues to grow and sustainable tourism gains momentum, we are excited to announce the best camping and caravanning destinations for the upcoming year.

This year’s winners have demonstrated outstanding quality along with a strong dedication to eco-friendly practices and customer satisfaction, making them excellent options for UK travellers.” All winners of the awards feature in the 57th edition of the AA Caravan & Camping Guide, which is £14.99 and available to buy in bookshops now.

Congratulations to all 2024-25 winners, the full list of this year’s AA Caravan and Camping Awards winners can also be found on RatedTrips.com.

Rated Trips by AA Media
The UK’s top campsites and caravan parks for 2025 | AA RatedTrips.com

Owners encouraged to take suitable steps to protect their investments...

Following a record number of storms during the last 12 months, static caravan and holiday lodge owners should prepare for an increased risk of storm damage, according to Compass, a specialist provider of caravan and leisure insurance. Strong winds, falling debris and flooding can cause severe structural damage, leaving owners facing costly repairs or replacements.

Recent weather events, such as Storm Ashley and Storm Bert, underscore the importance of taking preventative measures and securing comprehensive insurance coverage, particularly in coastal and rural areas popular with caravan owners.

Kevin Minnear, Head of Underwriting at Compass, said: “Static caravans are vulnerable to extreme weather, due to their fixed nature and exposed locations. We’ve already seen significant amounts of storm damage in 2024, with insurance claims currently exceeding £430,000. *Now that we are entering storm season, caravan owners should take appropriate preventative measures.”

The UK weather is hard to predict and, with flood and storm damage accounting for around 62% of all the claims Compass has received this year**, the company is keen to stress the importance of preparing for all eventualities. To prepare for the unpredictable UK weather, Compass is encouraging static caravan owners to review their insurance policies.

In addition, the company recommends taking steps such as securing the exterior and reinforcing anchoring systems to keep caravans firmly in place during high winds. Loose items, such as garden furniture or decorations, should be removed to prevent them from becoming projectiles in stormy conditions.

Roofs, windows, sidings and seals should be checked for vulnerabilities, with barriers also fitted in areas prone to flooding. Minnear continued: “Unlike bricks and mortar holiday homes, static caravans are particularly susceptible to damage from storms, so being suitably prepared can make all the difference.

As a result, caravan owners should make sure they have adequate insurance in place, as this can significantly reduce stress and financial burden. On top of offering vital protection against storm damage, other benefits can include emergency assistance for repairs, as well as support for alternative accommodation during repair periods.

Minnear continued: “Time is critical when dealing with storm damage. Fortunately, our policies are designed to provide swift support, helping our customers get back to enjoying their static caravans again as soon as possible.”

Compass Insurance
0344 274 0276
www.compass.co.uk

*Data collected from Compass static caravan/park home claims in the past 12 months

** Figure calculated from Compass static caravan/park home claims from 1 January 2024 to 22 November 2024

On top of offering vital protection against storm damage, other benefits can include emergency assistance for repairs.

Pinelog specialises in crafting luxury timber lodges tailored to the unique requirements of holiday parks, making them an excellent choice for facilities that need high-quality, accessible accommodations for less mobile guests and wheelchair users.

Dovestone Holiday Park has been a valued client of Pinelog for the past decade, benefiting from their luxury lodges. Nestled in the picturesque village of Greenfield in Saddleworth, the park enjoys a prime location adjacent to the stunning Peak District National Park.

Thanks to its luxurious lodgings and exceptional guest experiences, Dovestone Holiday Park proudly holds a five-star rating on TripAdvisor. “At Dovestone Park, we take pride in our customer service and aim to provide all our guests with a worry-free experience.

This commitment aligns with our mission to create a safe haven for those with accessibility needs,” said Sally Buckley, General Manager of Dovestone Holiday Park. With limited accessible accommodation options in the area, Dovestone is dedicated to providing an outstanding experience for all guests.

In 2023, they approached Pinelog to create their first two-bedroom accessible lodge. With guests already lined up for the inaugural stay, the urgency was clear in designing and delivering this much-anticipated accessible lodge for Dovestone Holiday Park.

Pinelog
01246 942842
www.pinelog.co.uk

Marketing your accessibility the easy way...

Did you know that 87% of disabled people and carers expect there to be accessibility information on a venue’s website? Providing information on what you do – or do not – have enables customers with accessibility requirements to make an informed decision of where to stay and visit.

This includes not just wheelchair users but people who are deaf or have hearing loss, have a sensory or cognitive impairment, older people, families with young children, and more. It is a VisitEngland scheme requirement for participants to have accessibility information on their website, stating the venue’s key accessibility features.

It is a VisitEngland scheme requirement for participants to have accessibility information on their website.

SO HOW CAN YOU PROVIDE THIS INFORMATION?
The best way to do this is to have a specific section on your website, clearly linked to from your homepage. People expect to find accessibility information in a similar place across different websites (as they do with information about opening times or room availability), so this should be easy to locate via the main website navigation menu - not hidden in the footer or an ‘about us’ page.

When naming this section, remember not everyone with accessibility requirements identifies with the term ‘disabled’ so use terminology that is more inclusive such as ‘Accessibility’ or ‘Access for All’. The informative elements you should ensure are available in this section for prospective customers are:
• A warm welcome;
• Contact information;
• Key accessibility features;
• Accessibility Guide, including images of your accessible facilities;
• Accessibility videos and virtual tours;
• Accessibility resources;
• Accessible destination highlights.

KEY ACCESSIBILITY FEATURES
People with accessibility requirements want to easily find out what key accessibility features are available at tourism venues. VisitEngland has led a UK and Ireland-wide project that identifies the features that are most important to people with a range of accessibility requirements.

The list of features has been informed by new consumer research with 800 disabled travellers in Britain and a focus group in Ireland. You can now download a business-type specific questionnaire to help you identify which of these features you have at your venue - ensure you list all available features in your accessibility section.

Don’t feel constrained by this list; add any additional features and services you provide for disabled customers and others with accessibility requirements. If your business is listed on any tourism listing websites (such as online travel agents and local destination websites), these companies may ask you to specify what key accessibility features you offer.

This is so that they can list available features as part of your venue listing on their website and provide customers with the ability to filter venues by these features. In addition to the key accessibility features listed in the downloadable questionnaires; you should also highlight any other useful facilities or information.

This may include:
• Wi-fi availability;
• Information relating to the online booking process and prices, including concession availability;
• Directions to your business;
• Details of any dedicated access sessions and/or events that you offer with tailored support e.g. ‘quiet sessions’, sessions for children with learning disabilities and dementia- friendly sessions. Add them to any ‘What’s On’ listings;
• Any firm future plans for accessibility improvements;
• Customer reviews that mention accessibility, ideally by linking to them on a site like Euan’s Guide for full transparency;
• Details of any accessibility awards you have won or schemes that you belong to.
You may wish to group key features that relate to each of mobility, hearing, visual and neurodiversity.

PEOPLE WITH ACCESSIBILITY requirements want to easily find out what key accessibility features are available at tourism venues.

ACCESSIBILITY GUIDES
Research by VisitEngland in 2022 reaffirmed that today’s travellers want detailed and factual descriptions of venue accessibility, in the form of an Accessibility Guide, to empower them to make personal choices.

An Accessibility Guide provides information on all areas of a venue, giving hundreds of pieces of accessibility information, including measurements and photographs. An Accessibility Guide describes and visually shows the layout of each area of the business, following the route a visitor will typically take from arrival, entering and getting around.

They are particularly useful for people with mobility impairments, but they also include accessibility features of relevance to people with a range of other access requirements. This means there will be some duplication with the key access features you list on your own website.

To support tourism businesses across England to provide robust Detailed Access Guides, VisitEngland has joined forces with AccessAble, a leader in quality accessibility information provision. In addition to outlining your key accessibility features, you should provide detailed accessibility information, with the recommended format being an AccessAble Detailed Access Guide.

You can now use the new AccessAble Your Accessibility Guide portal to book and pay for either a Guided Assessment or On Site Assessment of your venue, where a professional access surveyor will create a quality-assured Detailed Access Guide.

This approach removes the burden and responsibility of collecting information that can be technical, greatly reducing the risk of incomplete and inaccurate information. All guides are published and searchable on AccessAble’s well-established website, currently used by more than six million people a year, and you will also receive an Accessibility Improvement Report as part of the service.

Annual renewal fees also apply and depend on the number of changes at the venue - such as whether you have installed a new bathroom which needs to be re-assessed - but there has been a focus on these being as affordable as possible, starting at £10 + VAT per year. Once your Accessibility Guide has been produced, it is important to link to it prominently from your accessibility section using an AccessAble link button.

www.visitengland.org/access

With a portfolio of 26 leading holiday resorts and three golf courses across the UK, Darwin Escapes is one of the trailblazers transforming the UK holiday park industry. Darwin Escapes offers holiday breaks, holiday home ownership and golf breaks with the widest range of holiday accommodation at its resorts, from romantic boutique escapes to luxury lodge retreats and traditional family-focused holiday parks.

With such variety on offer, there is sure to be something to appeal to everyone. “No two Darwin Escapes resorts are the same,” explains Drew Campbell, Director of Operations, “But every resort in our portfolio shares a common aim - to provide the best possible holiday experience for holidaymakers and holiday homeowners.”

“With this in mind, we have created brand new resorts in stunning locations with accommodation and facilities that rival those of 5-star hotels, and lovingly updated our existing sites across the UK.” One resort that is a flagship for the company in terms of the facilities on offer is Norfolk Woods Resort & Spa.

This multi-award-winning park recently scooped the Diamond Award for East of England large park for the third time in the prestigious Hoseasons Awards in November 2024. Norfolk Woods, established in 2019, is situated close to the market town of Kings Lynn in an ideal location for holidaymakers wishing to take advantage of Norfolk’s breath taking countryside and coastal scenery.

DARWIN ESCAPES RESORTS aim to provide the best possible holiday experience for holidaymakers and holiday homeowners

Guests at Norfolk Woods can choose from a selection of stylish and contemporary accommodation including premium lodges with outdoor hot tubs. Open plan in design, the lodges boast the latest entertainment features and kitchen facilities for a luxurious stay.

There is an abundance of on-site amenities and activities on offer at the park including an indoor swimming pool, stylish bar and bistro, outdoor children’s splash park, as well as a superbly equipped spa for adult relaxation. Norfolk Woods Resort & Spa may be fairly new, but it has a rich heritage in the region.

The original site was known as Pentney Holiday Park, a resort designed for touring caravans and camping holidaymakers, which was the home of decades of happy holiday memories. “We wanted to keep our resort as the home for more of those amazing holiday memories for decades to come, but with a new, contemporary and fresh feel,” explains Anne Foulkes, Regional & General Manager of Norfolk Woods.

“Our aim was to retain the gorgeous natural scenery and preserve the site as a true destination, whilst creating Norfolk’s best luxury lodge park.” Luxury lodges are also on offer at Darwin Escapes newest premium development: Blenheim Palace Lodge Retreat. Partnering with historic Blenheim Palace, the company has created a range of one-, two- and three-bedroom lodges in the grounds of the stunning Blenheim Estate in Oxfordshire.

NORFOLK WOODS RESORT & Spa boasts great leisure facilities for all ages

The self-catering holiday lodges, which opened in August 2023, feature high-end furnishings and facilities including luxury open-plan dining and living areas, walk-in wardrobes and ensuite bathrooms. Working together with the team at Blenheim Palace, Darwin Escapes were keen to respect both the prestige of the existing site and the local area’s environmental factors.

Each lodge is fully electric and fitted with air-source heat pumps and personal car charging stations to help to reduce impact on the environment. “We’ve ensured our lodge accommodation fits seamlessly into the surrounding landscape near Blenheim Palace,” explains Drew Campbell, Director of Operations.

“We’ve also honoured the heritage with the naming of our lodges – Winston, Hawksmoor, Vanbrugh and Marlborough. This, along with our interior decoration, is a nod to the rich history of the area that awaits guests in their Blenheim lodge accommodation.” Some of the design features of the Blenheim lodges might also be familiar to viewers of the BBC television series Interior Design Masters with Alan Carr.

In the final episode of the 2024 series, the two finalists took on the challenge to design the interior and outdoor space of two of the lodges at the Retreat. Holidaymakers can now choose to stay in one of the two lodges that the finalists designed. Unique accommodation is a feature of many of the Darwin Escapes resorts.

DARWIN ESCAPES RESORTS are available at 26 stunning locations throughout the UK. Pictured, Wareham Forest Lodge Retreat in Poole, Dorset

Amongst the most innovative and desirable are the treehouses available at Rivendale Lodge Retreat in the Peak District, and Woodside Bay Lodge Retreat on the Isle of Wight. These one-bedroom treehouses are designed with couples in mind and feature stylish copper furnishings, fully equipped kitchens with wine coolers and dishwashers, and multi-decked outdoor areas with luxurious sunken hot tubs.

The Darwin Escapes portfolio is managed by a 900-strong team of staff. The head office is based at the Talacre Beach Resort in North Wales, which is one of the company’s leading parks for holiday home ownership. Across the portfolio of 26 resorts, 15 offer holidays only, 3 offer holiday home ownership only, and 8 offer a mix of holiday home ownership and holidays such as at Talacre.

For those looking to buy a holiday home, Darwin Escapes offers a wide range of homes for sale, from static caravans to luxury lodges, to suit all budgets and requirements. Lodge and caravan holidays, meanwhile, are booked through their trusted booking partner Hoseasons, who handle all resort holiday bookings excluding those at Dundonald Links Resort in Ayrshire, Scotland, and Blenheim Palace Lodge Retreat, which are booked directly with the resorts.

The team behind Darwin Escapes is constantly on the lookout for exciting solutions to increase their market share and the profile of their resorts amongst prospective buyers and holidaymakers. “Whilst UK holidays have been swept up in the staycation boom, one of the challenges over recent years has been the smaller marketplace for the sales community, with signs of a slight downtrend in holiday home ownership,” explains Shaun Roberts, Group Head of Sales.

THE BISTRO at Norfolk Woods Resort & Spa

“One of the ways we have responded to this is by branching out with new marketing adventures. Our appearance on Interior Design Masters is one example, alongside a Win a Caravan competition, increasing our out of home digital screen advertising across the country with particular interest in the North West, and attending more events throughout the year.”

Darwin Escapes are corporate partners with many of the UK’s top business and visitor attractions such as Chester Zoo, the Royal Shakespeare Company, Birmingham Hippodrome, Derby Book Festival and Venue Cymru. These partnerships offer their guests unique opportunities and help to ensure the very best holiday experience when they stay at a Darwin Escapes Resort.

The partnerships also involve giving back to the partner organisations with sponsorship of events and other collaborations. Each resort also chooses their own local charities to fund raise for throughout the year. It’s an innovative plan that’s clearly working in terms of both customer and industry recognition.

INTERIOR OF ONE of the lodges featured on television series Interior Design Masters

Since 2015, the Darwin Escapes resorts have collected a vast range of accolades from Best in Britain to 5-star ratings and regional award titles too. Most resorts have been assigned the Tripadvisor Certificate of Excellence and several are also rated 5 Black Pennant by AA Hotel and Hospitality Services.

All the North Wales holiday resorts have been awarded a 5-star status by Visit Wales, and in England, all resorts have either been given 5-star status by Visit England, or also boast Visit England Gold Awards.

“We are so proud of our award-winning resorts and these achievements are a credit to all of our hard-working teams across the UK, who strive to set the standard in the holiday resort industry,” says Drew Campbell, Director of Operations.

Darwin Escapes
0800 717707
www.darwinescapes.co.uk

Beth Connor visits Plas Isaf Lodge Retreat, a perfect peaceful break...

Some of Wales’ most iconic landscapes and heritage sites can be found in the Dee Valley area. Close to the sandy beaches but surrounded by the stunning mountains it’s the ideal retreat! Nestled amidst the rugged beauty of North Wales, the Plas Isaf Lodge Retreat offers a serene escape for guests looking to unwind in nature’s embrace.

Combining the rustic charm of a traditional lodge with the modern amenities that enhance comfort, this retreat is an ideal destination for those seeking tranquillity in a natural and historic setting. Located within a stone’s throw from Snowdonia National Park and other iconic Welsh landscapes, the lodge appeals to outdoor enthusiasts, families, and couples alike.

The accommodation at Plas Isaf are well-designed to blend modern luxury with countryside charm. Each lodge has been thoughtfully decorated with a mix of traditional Welsh character and contemporary comfort, creating a cosy yet refined atmosphere.

From wood-panelled walls to plush sofas and local artwork, every element is curated to enhance the sense of warmth and connection to the local culture. Each lodge includes a spacious living area, a fully-equipped kitchen, and a private outdoor area. Many lodges are fitted with fireplaces, perfect for chilly Welsh evenings, adding a comforting ambiance to evenings spent indoors.

OUR HOT TUB HOLIDAY BREAKS are ideal for an intimate getaway for two or for families looking to relax

The lodges also cater to a range of group sizes, making it suitable for couples on a romantic getaway, small groups of friends, or even families. The bedrooms are comfortable and spacious, with high-quality bedding, ample storage space, and, in some cases, en-suite bathrooms. The bathrooms are fitted with modern fixtures and come stocked with premium toiletries, adding a touch of luxury to the experience.

Some lodges even offer private hot tubs, which are a real treat after a day of exploring the rugged landscapes of North Wales. Plas Isaf Lodge Retreat is well-equipped with a range of facilities aimed at enhancing the guest experience. The retreat offers high-speed Wi-Fi, which is convenient for guests who need to stay connected, although the surrounding environment encourages a digital detox.

The private outdoor areas are a highlight, with many lodges featuring outdoor seating, barbecues, and scenic views, allowing guests to soak in the natural beauty around them. For guests staying in lodges with hot tubs, the experience is elevated even further, as there’s nothing quite like soaking in a warm tub under the stars after a day spent hiking or sightseeing.

The retreat offers communal spaces, including a reception area with knowledgeable and friendly staff who are always ready to help with directions, local recommendations, or even provide a map for nearby walking trails. There are options for laundry facilities, which can be particularly useful for longer stays, especially for guests who partake in outdoor activities.

ALL DARWIN ESCAPES resorts are pet-friendly

While the lodge does not have an on-site restaurant, the fully- equipped kitchens make self-catering easy, and nearby towns offer a variety of dining options, from quaint cafes to classic Welsh pubs serving local delicacies. One of the standout features of Plas Isaf Lodge Retreat is its proximity to some of North Wales’ most stunning natural attractions.

Located a short drive from Snowdonia National Park, the lodge is an excellent base for those looking to explore the majestic mountains, lush forests, and scenic lakes of the region. Popular nearby trails include the paths leading up to Mount Snowdon, where hikers are rewarded with breath taking views.

Other nearby natural attractions include the Conwy Falls, Lake Bala, and the Gwydir Forest, each offering unique opportunities for hiking, fishing, and photography. The lodge is also a short distance from historical landmarks and charming Welsh towns. Betws-y-Coed, a picturesque village known for its quaint architecture and riverside views, is just a short drive away.

Here, visitors can explore local shops, art galleries, and cafes. Additionally, the castles of Conwy and Caernarfon are within driving distance and provide a fascinating glimpse into Welsh history, architecture, and culture. These attractions make Plas Isaf Lodge Retreat a fantastic choice for those looking to combine outdoor activities with cultural exploration.

IT’S A PLACE to disconnect and soak in the scenery

Staying at Plas Isaf Lodge Retreat is a memorable experience that captures the essence of North Wales. The lodges’ rustic charm paired with modern comforts make it a perfect choice for travellers seeking relaxation and rejuvenation. The atmosphere is quiet and peaceful, and with the abundance of natural beauty surrounding the area, it’s hard not to feel inspired by the landscape.

The outdoor spaces and hot tubs add an extra layer of luxury, creating a spa-like atmosphere that enhances relaxation. One of the most appreciated aspects of the retreat is the friendly and attentive staff. Their local knowledge, willingness to provide recommendations, and eagerness to help make guests feel welcomed and well-cared for.

The attention to detail in the lodges, from the decor to the amenities, reveals a commitment to quality that is rare to find, making each stay feel special. Plas Isaf Lodge Retreat in North Wales is an excellent choice for travellers looking to escape the hustle and bustle of everyday life.

Its location, amenities, and thoughtful design make it suitable for a variety of travellers, whether they are seeking adventure in the Welsh wilderness or simply hoping to unwind in a cozy setting. While the lodge may be a bit remote for those looking to stay connected to city life, the seclusion is precisely what many guests love about it.

It’s a place to disconnect, soak in the scenery, and enjoy the quiet beauty of North Wales. Overall, the Plas Isaf Lodge Retreat combines the rustic appeal of a traditional lodge with modern luxuries, creating a memorable getaway. Whether enjoying a sunrise over the mountains from your private deck or unwinding in the hot tub under the stars, a stay here is bound to leave a lasting impression.

Plas Isaf Lodge Retreat
www.darwinescapes.co.uk/plas-isaf
01352 961506

The Duddon and Furness Mountain Rescue Team has moved closer to its dream of building a new headquarters, thanks to a £3,000 donation from Park Cliffe, a family-owned holiday park in Windermere.

The funds were raised over the past year through initiatives like a popular duck race, charity raffles supported by local businesses, and guest contributions via the park’s collection box. Park Cliffe added a final £400 to round off the donation.

Currently, the Duddon and Furness team is the only one among the ten Lake District mountain rescue groups without a permanent, purpose-built base. A new HQ would provide crucial facilities, including a warm space for volunteers returning from challenging rescues on the fells.

Park Cliffe owner Susan Dickson expressed pride in the efforts of their team and guests: “Many of our visitors are avid walkers who value the life-saving work of mountain rescue teams. Their generosity will help bring this goal closer and support these incredible volunteers,” she said.

In addition to supporting the rescue team, Park Cliffe celebrated its own achievements this year, winning the Federation of Small Businesses 2024 regional award for sustainability.

Parkdean Resorts has pledged to increase its support for the armed forces next year by donating over 200 holidays worth over £150,000 to members of the military community and their families in 2025.

Throughout 2024 Parkdean Resorts donated 185 holidays across 21 of its award-winning holiday parks through partnerships with the Army Central Fund, Royal Navy and Royal Marines Charity, and the Royal Air Force Benevolent Fund.

Breaks were awarded in recognition of the beneficiaries’ service and to support military personnel in need of respite and recuperation. Parkdean Resorts have donated over 860 holidays worth almost £450,000 to armed forces families since 2021.

Parkdean Resorts also holds an esteemed Armed Forces Covenant Gold Award from the Defence Employer Recognition Scheme, the highest accolade a company can receive for its veteran-friendly recruitment processes and development opportunities.

Additionally, next year Parkdean Resorts will sponsor the Armed Forces Families Advocate(s) of the Year Award at the Celebrating Forces Families Awards. This award ceremony recognises the often-overlooked achievements and significant supporting roles played by military families.

Wood Leisure's FASKALLY WOOD LODGES in Pitlochry.

Wood Leisure Holiday Parks has acquired its sixth location, Faskally Woods Holiday Park in Pitlochry, with a seven-figure funding boost from the Royal Bank of Scotland. This expansion is set to create 20 local jobs, supporting the region’s economy.

Founded in 1981, the family-run business operates five award-winning parks across Scotland, all holding five-star status. Known for bespoke caravans and lodges, the parks cater to families, walkers, and getaway seekers. Sustainability is a core focus, with green initiatives like solar panels, EV charging, and biomass heating systems. Director Rachel Wood celebrated the acquisition, highlighting the family’s journey from a single park to a £10m turnover business.

She praised Royal Bank of Scotland’s support in helping bring their high standards of service and sustainability to the picturesque Perthshire park. The Royal Bank’s Jack Malcom commended the Wood family’s entrepreneurial spirit and looks forward to the success of their newest venture.

Woolacombe Bay Holiday Parks is set to launch its luxurious Emerald caravans in 2025, part of a £3 million investment to meet rising demand for high-end caravan holidays, which has grown by 77% over five years.

The caravans, in prime locations with stunning views, offer 15% more space, en-suite master bedrooms, family bathrooms with tubs, fully-furnished interiors, and private decking with gas barbecues. Pet-friendly options are also expanding, reflecting a 72% rise in families traveling with pets.

This includes designated caravans, dog-friendly café bars, and the popular Woof Park play area. New attractions for 2025 include a Wavesurfer simulator at Twitchen House and an energy-efficient outdoor pool with a splash pad.

Upgraded dining options will feature extended café bars with quality, affordable meals. Woolacombe Bay’s facilities across its three parks offer something for everyone, from spas and swimming pools to water activities like Aqua Inflatables.

The parks’ commitment to reinvestment ensures top-tier experiences at reasonable prices. To make holidays more accessible, an interest-free monthly payment plan launches in 2025, with early booking discounts saving up to £300 and family stays starting from just £99.

STUBSCROFT FARM PARK receiving their GOLD award, photos credit to Photographer Nick Williams

The 2024 Beautiful South Awards have honoured exceptional camping and caravanning sites in the region, celebrating their contributions to tourism excellence. Stubcroft Farm Campsite in Chichester secured the prestigious Gold award in the Camping and Caravanning Park of the Year category.

This family-run site is renowned for its commitment to sustainability and high-quality facilities, offering visitors a serene countryside retreat near the Sussex coast. The Silver award was presented to Badgells Wood at Birling Estate in Meopham.

This woodland campsite provides a back-to-nature experience, allowing guests to immerse themselves in the natural beauty of the Kent countryside. Lytton Lawn Touring Park in Lymington received the Bronze award, recognized for its well-maintained facilities and proximity to the New Forest and Hampshire coast, making it a popular choice for families and outdoor enthusiasts.

These accolades highlight the diverse camping experiences available in the South East, from eco-friendly farms to woodland retreats and coastal parks, each contributing uniquely to the region’s vibrant tourism industry.

The 2024 Beautiful South Awards winners were:

• Gold - Stubcroft Farm Campsite, Chichester, West Sussex
• Silver - Badgells Wood at Birling Estate, Meopham, Kent
• Bronze - Lytton Lawn Touring Park, Lymington, Hampshire

More Brits plan to holiday in the UK than travel abroad this year, according to research from holiday park operator Away Resorts. Scotland tops the list of most desirable UK destinations for 2025, followed by the South West and Wales.

Yorkshire, London, and Northern Ireland also rank highly, while the West Midlands was deemed the least desirable. The survey of 2,000 adults revealed that 76% feel there are still plenty of UK spots they’d love to explore.

Top motivations for a staycation include rest and relaxation (36%), a change of scenery (26%), and quality family time (25%). Key 2025 travel trends include train travel (21%), nostalgia trips to childhood destinations (18%), and cold-weather “cool-cations” (15%). Solo travel is also gaining popularity, particularly among 25–40 year olds, with 21% planning solo trips, as well as 7% of over 65s.

AWAY RESORT’S PRESTIGIOUS Gara Rock Penthouse.

Inspired by 2024’s UK sightings of the northern lights, 14% of Brits aim to stargaze or chase the aurora borealis this year. Carl Castledine, Founder of Away Resorts, noted, “It’s encouraging to see the appetite for staycations remain strong. The UK offers incredible opportunities for adventure and relaxation in stunning surroundings.”

Planning habits vary, with 37% booking holidays far in advance for better deals, while 17% prefer last-minute spontaneity. This year, 28% of Brits aim to take more UK breaks, with 23% resolving to embark on small monthly adventures.

The staycation trend is alive and well, as Brits rediscover the beauty and variety of their own backyard. Away Resorts is one of the UK’s most-popular holiday park operators, with 25 locations across the UK, including Scotland, Lincolnshire, Isle of Wight, North Wales, Hampshire, Dorset, Cornwall, Hayling Island and Essex.

Away Resorts
0330 127 7834
www.awayresorts.co.uk

AWAY RESORTS St Ives Bay Holiday Park.

AWAY RESORT’S Glendevon Residential Country Park.

Border Caravans has been unveiled as the headline sponsor of the 2025 Scottish Caravan, Motorhome and Holiday Home Show, set to take place from February 6-9 at the SEC Glasgow. In a ground-breaking move, the company will debut the show’s first-ever accessible lodge, created in partnership with Love Holiday Homes.

The bespoke lodge, designed as a prototype for future builds, features wider corridors, sliding internal doors, and ramped balcony access, setting a new standard for inclusivity in the holiday home industry. Jillyanne Glen, Show Manager, praised Border Caravans’ commitment to innovation: “The accessible lodge exemplifies inclusivity, and we hope it inspires others in the industry to prioritize accessibility in their designs.”

Alongside the lodge, this year’s event will feature family-friendly attractions like a climbing wall and a popular farmer’s market offering local produce. Dale Gifford, Company Director at Border Caravans, said: “This lodge represents a shift toward creating spaces that truly welcome everyone. We’re thrilled to showcase it as part of our first year as headline sponsor.”

Border Caravans operates four award-winning parks in Scotland, offering holiday homes, hot tub lodges, and unique amenities such as a clay pigeon shooting ground and music festival. Tickets & more information for Scotland’s largest holiday home event are available now at CaravanShowScotland.com.

Hot tubs and swimming pools are one of the most sought-after facility when choosing a holiday destination, which is why SPATEX 2025 - the UK’s ONLY dedicated water leisure exhibition - is designed for YOU.

Free to attend, Tuesday 4th to Thursday 6th February, at Coventry Building Society Arena, SPATEX caters for both the commercial and domestic markets, and covers swimming pools, saunas, spas, wellness suites through to steam rooms, enclosures, hot tubs, and all the ancillary products. Here’s what a visit to SPATEX 2025 will give you:

1. EXPLORE NEW PRODUCTS & SERVICES
Whether you’re looking to renovate or dip your toe into the water for the first time, it’s the first opportunity in 2025 to see, touch, compare and discuss the latest innovations and cutting-edge products.

2. EXCLUSIVE DEALS & DISCOUNTS
Many of the 100 plus exhibitors, including the industry’s major manufacturers and suppliers, will be offering visitors special show discounts.

3. HANDS-ON KNOW-HOW
Interactive workshops and demonstrations provide inside track knowledge.

4. ENHANCE OPERATIONAL EFFICIENCY
Energy-saving the cornerstone of its agenda. View the most insulated hot tubs, new generation heat pumps, the latest heat retention covers, enclosures, water circulating pumps, chemical dosing systems – all have undergone big technological advances in the last few years.

5. ACCESS TO EXPERT INSIGHTS
With the world’s top water leisure experts on hand, access free advice. Come to the SPATEX Help Desk at the entrance of the hall if you need a starting point.

6. FREE KNOWLEDGE
Talks and demonstrations in the show’s free-to-attend, three-day double seminar programme are open to everyone and cover an extensive range of topics, from the latest time-saving maintenance of commercial pools and spas to future trends, social media and marketing.

7. PROFESSIONAL DEVELOPMENT
Attendees of the technical workshops, curated by the Institute of Swimming Pool Engineers (ISPE) in Arena 1, will be awarded CPD accreditation.

8. BEST PRACTICE
Ensure your facility meets the latest legal and safety standards. Get up to speed with the latest regulatory changes and compliance issues to implement upgrades or enhancements to attract more customers and improve satisfaction.

9. INSPIRATION
Exposure to the latest trends and award-winning projects. Winners of the SPATA (Swimming Pool & Allied Trades Association) and BISHTA (British & Irish Spa & Hot Tub Association) Awards for 2025 will be announced during SPATEX.

10. PROFESSIONAL NETWORK
There’s nothing like face-to-face business to help promote connections, collaborations and partnerships. Take advantage of SPATEX’s numerous networking opportunities. SPATEX 2025 - Tuesday 4th to Thursday 6th February. The Coventry Building Society Arena, Coventry CV6 6GE 2,000 on-site free car parking spaces.

Secure your place by registering now and sign up for monthly newslines
Tel: +44 (0) 1264 358558
www.spatex.co.uk
helen@spatex.co.uk

Campsites across the UK have won in this year’s Caravan and Motorhome Club’s 2024 Awards for England, Wales, Scotland and Northern Ireland, as well as best newcomer and the Sustainability Award that recognises valuable work being undertaken to protect the environment.

The awards celebrate privately-owned, maximum five-pitch campsites certified locations (CLs) – that are open exclusively to Caravan and Motorhome Club members. Many CLs are found in the countryside and remote locations such as farms, country estates and inns, providing a valuable and additional income stream for the campsite’s owners and local communities, whilst offering more choice for Club members to get out in the great outdoors.

The Caravan and Motorhome Club has been a cornerstone of outdoor adventure in the UK for over 116 years, proudly representing the interests of more than 1.1 million caravan, motorhome, campervan, and trailer tent owners. The Club champions the spirit of adventure, helping members make the most of the great outdoors— whether through glamping, touring, or simply enjoying nature.

With an annual membership fee of just £63, members gain access to over 2,700 high-quality campsites across the UK and Europe, all curated to ensure a great value experience. As the UK’s No. 1 rated touring club, the Caravan and Motorhome Club goes above and beyond to deliver savings and exclusive offers, both for touring adventures and at home.

Members can also explore a range of escorted European tours, all protected by ABTA, as well as independent tours in Australasia, North America, and Southern Africa, providing peace of mind during their travels.

With expert advice, comprehensive overseas travel services, and tailored insurance options, the Caravan and Motorhome Club is dedicated to enriching its members’ experiences. To discover more about the benefits of membership and join a community passionate about outdoor adventures.

The Caravan & Motorhome Club
01342 318 813
www.camc.com

THIS YEAR’S WINNERS INCLUDE…

BEST CL IN WALES & OVERALL CL WINNER
Brambles in Anglesey

Brambles is the only campsite to win two categories in this year’s CL awards. The adult-only campsite is perfect for those looking for beach, waterside or peaceful stays.

It is owned by Eric and Sue Marchbanks, avid caravanners themselves, who are members of the Caravan and Motorhome Club and have travelled far and wide in their motorhome, as far as Czechoslovakia.

The campsite offers scenic walkways among three ponds, trees and shrubs, perfect for dog walkers and offers plenty of wildlife for those who like to get close to nature, tourers can expect to find red squirrels, rabbits and ravens.

Owner, Eric comments: “Winning an award is recognition that we are making guests happy and they are wanting to stay here and are enjoying the area surrounding us.”

BEST CL IN ENGLAND NORTH
Drake House Farm in Lancashire

Drake House Farm is owned by Ann Chippendale and is located in the Ribble Valley just three miles from the market town of Clitheroe.

The campsite is known for its gorgeous views, excellent dog walks and wildlife. The campsite has peaceful pitches, is an area of outstanding beauty, with its own woodland with a brook.

Owner, Ann Chippendale comments: “It truly is a beautiful location, it’s like the Lake District without the crowds”.

BEST CL IN ENGLAND SOUTH
Goodleigh Hill in Worcestershire

Goodleigh Hill is situated in an ideal spot to explore South Worcestershire and the North Cotswolds.

The campsite is known for its scenic views, dog walks and its convenient location to nearby local eateries and pubs and a short walk to the town of Pershore.

Owners, Matthew and Emily Horton, have ensured the CL is peaceful and clean. It is convenient for those who want to explore the beautiful Malvern Hills and the Malvern Spring.

Emily comments: “Matthew really wanted to help increase the biodiversity here, and he saw that creating a CL that is viable in the fabulous rural countryside would allow him to fulfil his ideas and increase wildlife here.”

BEST CL IN SCOTLAND & NORTHERN IRELAND
Firbank Park in Aberdeenshire

Firbank Park is set in the beautiful Royal Deeside within Cairngorms National Park, perfect for those who enjoy nature and tranquillity.

The five-acre campsite has hardstanding pitches that are spaced out and each pitch offers an electric hook up and their own fresh water source.

The campsite, owned by Archie and Justine Buchanan, is close to an abundance of walking trails, cycling tracks, and Munros (mountains at least 3,000 ft high) to climb. Additionally, fishing and horse riding are available on the nearby Glen Tanar Estate.

Archie comments: “We have built somewhere that we would want to go to, so we’re hoping that other people will like that as well, and it seems to be the case. It’s like being on our holidays.”

BEST NEWCOMER
The Courts in Essex

The Courts campsite, owned by Paul and Collette Murphy, is set in the serene woodlands of Little Baddow and is great for those looking to escape the hustle and bustle of daily life.

Tourers can access a multitude of forest rambles and embrace the local wildlife, head off on their bikes for an off-road adventure or visit the local dock for boat rides, canoeing and paddle boarding.

Despite the area’s rural setting, Little Baddow is also close to several larger towns and cities, including Maldon and Chelmsford.

Owner, Paul Murphy comments: “We have lovely walks through ancient woods directly from the site. We’ve got a local pub, local restaurant, paddleboarding and the river nearby so we have a lot to offer.”

SUSTAINABILITY AWARD
Birch Hill in Shropshire

Birch Hill campsite is located in the beautiful lake-lands of Shropshire. The campsite, owned by Major Ian and Janet Kelly, was established over 40 years ago and over the years has received various awards.

This is the 2nd year for the Sustainability Award and Birch Hill has been recognised in this category for its Dark Skies initiative, local links with shops, restaurants and pubs, promotion of formaldehyde-free chemicals on site, and use of renewable energy and water consumption controls.

The campsite is on one of the main Land’s End to John O’Groats cycle routes and Ellesmere is also a great spot for country walks, dog walking and bird watching. Owner, Major Ian Kelly comments:

“Sustainability is not just about what we do around the site, but it’s also about what our guests do - whether it is efficient recycling or helping our local economy, it’s important to note that they’re the ones helping to keep our local shops alive for us.”

SITES IN BLOOM AWARD
Pembrey Country Park Club Campsite & Fairlight Wood Club Campsite

The multi-couple campsite winner for 2024 is Pembrey Country Park Club Campsite in Wales for the second-year running.

Pembrey Country Park Club Campsite is known for its phenomenal summer flowers display and blend of coast and countryside. The 2024 single-couple campsite winner is Fairlight Wood Club Campsite in East Sussex.

This intimate campsite set in flower rich woodland has plenty of footpaths for tourers to wander along. The campsite’s surrounding woodlands are listed as a Biodiversity area that is ideal for nature lovers and spotting wildlife.

SITES TO INSPIRE AWARDS
MULTI-COUPLE SITE WINNER
Cayton Village Club Campsite

Cayton Village Club Campsite in North Yorkshire is the 2024 winner of the multi-couple campsite category.

Cayton Village Campsite has had some great improvements over the past few years which has helped to increase visitor satisfaction scores for overall facilities to 9.8 out of 10.

The new improvements include two brand new shower blocks, more touring pitches and new premium pitches, a new designated dog walking area, a multi-use games area and an enclosed playground.

Regional Manager, Phil Monkman, said: “Cayton Village is a relatively newly refurbished site and the campsite staff have worked very hard over the last few seasons to add a unique character.”

SITES TO INSPIRE AWARDS
SINGLE-COUPLE SITE WINNER
Baltic Wharf Club Campsite

Baltic Wharf Club Campsite in Bristol is the 2024 winner of the single-couple campsite category. This campsite is located in the heart of Bristol’s beautifully redeveloped dockland, near the city centre with lively shops and entertainment.

There is also a selection of boat trips available nearby for tourers looking to discover gorgeous scenic views in the county and many excellent cycling paths for those desiring for an adventure.

Regional Manager, Mark Houghton, said: “Despite the known and inevitable future closure of the campsite, newly promoted site managers Lyndsay & ‘Chelle have placed their hearts and souls into the campsite throughout the season and their comment sums up their enthusiasm: ‘We may not have any control over the campsite’s future, but we CAN control her last season, meaning Baltic Wharf won’t simply fade away with us here to see it out on a high.’”

SUSTAINABILITY CHAIRMAN’S AWARD
Blackpool South Club Campsite

Also running for its fourth consecutive year is the Sustainability Chairman’s Award, created to celebrate the campsite network’s environmental, social and economic commitments, actions and engagements.

From tree planting and waste reduction projects, growing wild meadows, hosting local food vendors and raising money for local charities, a great range of sustainable activities have taken place at campsites throughout the year.

The entrants were judged on the award criteria by the Club Chairman, David Turner, who made the final decision on the winner of the 2024 Sustainability Chairman’s Award. The 2024 winner is Blackpool South Club Campsite in Blackpool, Lancashire.

The campsite was awarded for its new improvements this year to establish a sustainable environment for their guests. This includes more serviced pitches, upgraded motorhome waste point, roadway resurfacing, solar PV roof panels which provide renewable energy, and ongoing pitch improvements and resurfacing.

In an increasingly competitive and diverse market, holiday park and campsite owners are continuously looking for ways to stay ahead of the curve. One of the most significant shifts in the industry in recent years has been the rise of *glamping* which is a portmanteau of “glamorous” and “camping.”

While traditional camping continues to have a strong appeal, especially among seasoned outdoor enthusiasts, glamping caters to a new audience, those seeking to enjoy nature without sacrificing comfort and luxury.

Glamping is no longer a niche trend, it’s a booming sector that is reshaping the outdoor hospitality industry. For holiday park and campsite managers, offering glamping options can be a key differentiator and revenue booster. So, let’s explore the reasons why glamping is essential for your site and how it can benefit your business.

GLAMPING UNITS, such as luxury tents, cabins, or eco-pods, can be marketed at higher price points compared to traditional camping pitches.

A BROADER AUDIENCE
Traditional camping often appeals to a certain type of traveller: individuals and families who are comfortable with minimalist setups and enjoy the rugged charm of the outdoors.

However, there is a growing segment of consumers who love nature but are less enthusiastic about pitching a tent or braving the elements with limited amenities.

This is where glamping really shines. By offering luxurious tents, yurts, pods, cabins, or even treehouses, you can attract a broader audience, suiting all ages and groups.

Glamping offers the perfect blend of nature and comfort, making it accessible to people who might never have considered a traditional camping holiday. By expanding your offerings, you’re not just catering to campers — you’re appealing to a whole new market segment.

WE WERE DELIGHTED to partner up with The Glamping Show this year.

HIGHER REVENUE
Offering glamping accommodations can significantly boost your revenue. Glamping units, such as luxury tents, cabins, or eco-pods, can be marketed at higher price points compared to traditional camping pitches.

While a standard tent pitch might be charged at £25-£40 per night, a glamping unit could range from £80 to upwards of £250 per night, depending on the amenities and location. Moreover, glamping accommodations often attract longer stays, particularly among guests seeking to truly unwind in a luxurious natural setting.

This means not only higher nightly rates but also a potential increase in overall occupancy rates and seasonal bookings. Although the initial investment in glamping infrastructure may be higher than traditional camping setups, the return on investment (ROI) is often quick.

High-quality glamping structures are built to last, and because they command premium pricing, you can recoup your costs relatively quickly while enjoying ongoing profitability.

CAMPING CONNECT are experts in the WIFI Systems, talk to the team today!

ENHANCED GUEST EXPERIENCE
One of the primary benefits of offering glamping options at your holiday park is the elevated guest experience. Glamping appeals to those who appreciate thoughtful design, comfort, and unique accommodation options — think plush bedding, en-suite bathrooms, stylish decor, and even private hot tubs.

The attention to detail and high-end amenities in glamping accommodations create a memorable experience that guests are likely to rave about, both in person and online. Satisfied guests are more likely to leave positive reviews and recommend your park to friends and family, further boosting your brand reputation.

With platforms such as TripAdvisor and social media playing a huge role in influencing consumer decisions, offering standout accommodations like glamping pods can help ensure your holiday park maintains a steady stream of glowing feedback and repeat visitors.

THE DEMAND FOR GLAMPING shows no signs of slowing down.

ECO-FRIENDLY APPEAL
Modern travellers are increasingly aware of their environmental impact, and many are seeking eco-friendly accommodation options that align with their values.

Glamping, with its focus on blending luxury with nature, often incorporates sustainable practices such as solar-powered lighting, composting toilets, and eco-friendly building materials. Holiday park owners who offer glamping accommodations can use this as a selling point, highlighting their commitment to sustainability and responsible tourism.

Eco-conscious travellers are willing to pay more for experiences that allow them to enjoy the beauty of nature without leaving a heavy footprint. Investing in eco-friendly glamping units not only broadens your appeal but also enhances your brand as a leader in sustainable outdoor hospitality.

GLAMPING APPEALS to those who appreciate thoughtful design, comfort, and unique accommodation options.

FUTURE-PROOFING
The demand for glamping shows no signs of slowing down. In fact, it is expected to grow as travellers continue to seek out unique, memorable experiences. The COVID-19 pandemic has also contributed to a surge in outdoor holidays, as people have become more aware of the importance of nature and space.

Glamping perfectly aligns with these trends, offering seclusion, luxury, and a closer connection to nature — all while maintaining the safety and hygiene standards guests now expect. By investing in glamping, you are future-proofing your holiday park or campsite.

Glamping offers versatility and scalability, allowing you to adjust your offerings as guest preferences evolve. You can start with a few units and expand based on demand, adding innovative designs or amenities to keep your accommodation options fresh and exciting.

BY INVESTING IN GLAMPING, you are future-proofing your holiday park or campsite.

INVEST IN YOUR PARK’S FUTURE
Glamping is more than just a trend, it’s a sustainable, lucrative addition to any holiday park or campsite. By offering glamping options, you can attract a broader audience, boost your revenue, and enhance guest satisfaction, all while aligning your business with the growing demand for unique and eco-friendly experiences.

Holiday park managers who embrace the glamping trend are positioning their parks for long-term success. Whether you’re located in a scenic coastal area, a tranquil countryside setting, or a bustling tourist destination, glamping is a valuable way to differentiate your business, diversify your revenue streams, and create a unique offering that guests will love to return to year after year.

In an increasingly crowded marketplace, the key to staying competitive is offering experiences that resonate with modern travellers — and there’s no better way to do that than with the glamour of glamping.

A market leader in holiday resort management and operations since their inauguration in 1954, the Landal GreenParks portfolio comprises more than 200 resorts in the UK, the Netherlands, Germany, Belgium, Austria, Switzerland, France and Denmark.

20 of these parks are spread across England, Scotland and Wales - from five parks in Cornwall, to the furthest north in Dundee. It’s an impressive portfolio, but one with a common ethos. Getting back to nature is at the heart of the Landal GreenParks business.

Despite its size, there is a priority across the entire organisation towards what they refer to as “sustainable and engaged entrepreneurship.” Each of the parks is located at the “heart of nature” in stunning, natural locations.

And a holiday at a Landal GreenParks resort is one that focuses on offering guests the enjoyment of immersive outdoor adventures from the comfort of top-tier accommodation. Their aim: to deliver “unforgettable holidays in nature.”

MUCH OF THE ACCOMMODATION at Landal Barnsoul is designed to bring nature closer to the interior space.

All parks are Green Key accredited, and parks employs an interdepartmental “Green Team” to ensure global sustainability standards are met. At grassroots level this involves everything from using fewer chemicals to installing LED park lighting, from implementing sustainable procurement to accessible accommodation.

Each step is one closer to Landal GreenParks overall goal of being CO2 neutral by 2030. Landal GreenParks UK, with its Head Office in Norwich, offers a diverse range of resorts. From luxury spas like Landal Dylan Coastal Resort and Landal Laceby Manor Resort & Spa, to resorts that focus purely on accommodation in beautiful natural settings, such as Landal North Lakes and Landal Rockingham Forest.

The resorts primarily feature lodge accommodations, but they also provide a wide selection of cottages and apartments. Recently, the brand has expanded its offerings with more innovative options, such as treehouses, domes, and pods, all centred around high quality and luxury. Many accommodations also feature outdoor hot tubs for added relaxation.

Landal GreenParks operate a pure holiday rental model. Some park owners retain ownership of all the accommodation, whilst others sell lodges to lifestyle investors who want a mix of return and some holiday usage. There is plenty to keep guests entertained.

GWARI SPA BARN at Landal Whalesborough Resort & Spa.

Cornish Parks Landal Gwel an Mor and Landal Whalesborough Resort & Spa both feature onsite ‘farms’, giving holidaymakers the chance to interact with animals and explore local wildlife. “At Feadon Wildlife Centre in Landal Gwel an Mor, guests can enjoy a variety of unique experiences,” explains Paul Hardingham, Managing Director of Landal GreenParks UK.

“These include activities such as a night-time Badger Watch, woodland picnic breakfasts, reindeer walks, becoming a ‘keeper for the day,’ owl encounters, and even fox feeding, making Landal Gwel an Mor an ideal choice for family getaways.”

Additionally, the same park has introduced a Wild Kitchen concept, where guests can enjoy a variety of cooking styles under a retractable canvas and hardwood tent, providing an al-fresco dining experience in any weather. Careful expansion is always on the agenda as Landal GreenParks UK seeks to maximise the experience of their guests and capitalise on the continuing demand for staycations.

“Landal GreenParks UK is always seeking new partnerships to help us innovate and introduce the next generation of holiday resorts,” explains Paul Hardingham, Managing Director of Landal GreenParks UK. Landal Whalesborough Resort & Spa and Landal Twin Lakes were added to the Landal GreenParks portfolio in 2024, alongside Scotland’s Landal Whitekirk Hill.

FEADON WILDLIFE Centre in Landal Gwel an Mor offers guests many unique experiences.

Landal Whalesborough Resort & Spa is set in 450 acres of secluded Cornish countryside close to Bude. The park offers a range of 24-character cottages, barn conversions and a refurbished farmhouse dating back to the 14th century. Currently undergoing a multi-million-pound investment, the resort will see 50-60 new, luxury self-catering units developed over the next two years.

Landal Twin Lakes, which makes the most of its superb setting in Carnforth between the Lake District and Yorkshire Dales, will also see significant expansion plans over the coming years with 60 units available for rental. Earlier this year, Markus Deutsch, Chairman of Landal Twin Lakes, said: “We’re delighted about the partnership with Landal GreenParks - it’s clear our values align on various levels.

All our lodges are made from timber harvested from sustainable forests and classified as contributing towards UK’s ‘Net Zero’ goal.” Another exciting new development opened in Scotland in late Autumn 2023. Landal Barnsoul, set amongst ancient woodland in Dumfries & Galloway, is believed to be the first architect-led holiday resort in the region.

The accommodation is not only extremely innovative in design, but also underpinned by strong environmental credentials. Paul Hardingham, Managing Director of Landal GreenParks UK, said that the organisation had wanted to create a concept holiday resort since launching in the UK and believed that “this site will act as a blueprint for the future of the sector.”

INNOVATIVE AND MODERN accommodation at Landal North Lakes.

He continued: “To help us achieve this objective we have worked with different architects and interior designers to create new lodge styles to offer the very best of modern and innovative living in a wonderful part of the UK countryside. Landal Barnsoul aims to be one of the greenest and most technologically advanced parks in Europe”

The lodges at Barnsoul are designed to combine the outdoor experience of modern glamping, with the interior look and feel of a boutique hotel. Each Landal GreenParks resort is firmly rooted in its local community but with some 6,000 employees across the wider company, the organisation also recognises that having an enthusiastic and motivated team is essential to the success of the business.

Potential challenges affecting all organisations within the sector include rising operating costs and staffing difficulties, especially in rural and remote locations. Paul Hardingham, Managing Director of Landal GreenParks UK says: “We are committed to creating an environment that attracts and retains talented staff while leveraging innovation and automation to eliminate repetitive administrative tasks.”

Key initiatives that have been introduced to this end include keyless check-in, digital food ordering and automated facility cleaning. These measures free up staff to focus on what they do best, providing excellent service to Landal GreenParks UK’s guests.

Landal GreenParks Resort
www.landal.co.uk
01603 367 066

Landal Rockingham Forest Holiday Park is a tranquil, eco-friendly resort nestled in the heart of Northamptonshire, offering a perfect escape for nature lovers, families, and couples alike. Known for its luxurious, self-catering lodges, this relatively new holiday park promises a peaceful retreat, surrounded by lush woodlands and scenic countryside.

I recently had the opportunity to stay at the resort, and this review reflects my comprehensive experience with its accommodations, amenities, location, and overall atmosphere. One of the main attractions of Landal Rockingham Forest is its idyllic setting. Situated within the historic 200 acre Rockingham Forest, the holiday park is surrounded by sprawling woodlands and gentle rolling hills.

This location offers a great sense of seclusion, providing the perfect environment for a relaxing escape from the hustle and bustle of daily life. Despite this rural location, the park is relatively easy to reach from major towns and cities such as Peterborough, Northampton, and Leicester, making it a convenient choice for weekend getaways.

The forest itself is a haven for outdoor enthusiasts. Numerous trails meander through the woodland, offering visitors a chance to explore the natural beauty of the area. Whether you’re interested in hiking, cycling, or simply strolling through the forest, there are plenty of opportunities to immerse yourself in nature.

WINNER OF THE ENGLAND Rose Award, London & South East England Prestige Awards Nature Retreat.

During my stay, I found these forest walks to be one of the highlights of the trip – the peaceful atmosphere and the chance to spot local wildlife, such as deer, butterflies and various bird species. The lodges at Landal Rockingham Forest are designed with luxury and sustainability in mind.

These eco-conscious cabins are spacious, stylish, and equipped with modern conveniences to ensure a comfortable stay. I stayed in one of the two-bedroom lodges, I was impressed with the quality of the furnishings and the attention to detail in the lodge’s design.

The interiors feature a Scandinavian-inspired aesthetic, with neutral tones, wood finishes, and large windows that flood the space with natural light. Each lodge is fully self-catering, with a well-equipped kitchen, including all the necessary appliances.

We found the kitchen to be perfect for preparing meals during our stay, and the open-plan living and dining area provided plenty of space for relaxing together in the evenings. One of the standout features of the lodge was the outdoor decking area, complete with a private hot tub – the ideal spot for unwinding while enjoying the tranquil woodland views.

SITUATED WITHIN the historic 200 acre Rockingham Forest, the holiday park is surrounded by sprawling woodlands.

For those looking for larger accommodations, the park offers a selection of three and four bedroom lodges, which are perfect for bigger groups or families. These lodges also come with the same high-end amenities and are equally stylish and comfortable. Landal Rockingham Forest excels in providing a range of high-quality amenities that enhance the holiday experience.

Although the park’s focus is on offering a peaceful, nature-based retreat, there are still plenty of on-site facilities to keep guests entertained. For those looking to stay active during their holiday, the park has several outdoor activities available. Cycling is particularly popular here, and bikes can be rented on-site for guests wishing to explore the forest trails.

There’s also a small fitness area and several play areas for children, making the park a family-friendly destination. While the self-catering nature of the lodges encourages guests to prepare their own meals, there are a few other options of dining without leaving the park.

There’s an on-site Bistro, recommended pizza delivery, locally sourced luxury hamper ordering service and there are also several charming pubs and restaurants in the nearby villages, and we enjoyed exploring these during our stay. Sustainability is a core value at Landal Rockingham Forest, and this is evident in the park’s design and operation.

THE LODGES ARE STYLISH and equipped with all the amenities you need for a comfortable stay.

The lodges are built with eco-friendly materials, and the park aims to minimise its environmental impact through energy efficiency, waste reduction, and the promotion of sustainable tourism practices. I was pleased to see that recycling bins were provided in each lodge, and there were clear efforts made to reduce plastic waste, such as the use of refillable toiletries in the bathrooms.

The resort also works to preserve the natural beauty of Rockingham Forest, and it was clear that a great deal of care has gone into maintaining the surrounding environment. The friendly staff are knowledgeable about the local wildlife and the conservation efforts in place, which added a sense of purpose to the park’s operations.

It was reassuring to stay somewhere that actively prioritizes the preservation of the natural world while still offering a luxurious holiday experience. The service at Landal Rockingham Forest was, in general, excellent. From the moment we arrived, the staff were welcoming and helpful. Check-in was contactless, quick and efficient, and we were provided with all the information we needed to make the most of our stay.

The staff were always available to answer any questions, whether it was about activities in the park or recommendations for nearby attractions. The park’s family-friendly atmosphere was reflected in child-friendly activities on offer. For families traveling with their furry friends, the park is a Pet Paradise with miles of woodland trails that start right from the door of your lodge.

THE LODGES ARE STYLISH and equipped with all the amenities you need for a comfortable stay.

Venture further afield and visit the grounds of Rutland Nature Reserve, Ferry Meadows and Fineshade Wood, all nearby and offering a great space for dogs to explore. Overall, my experience at Landal Rockingham Forest Holiday Park was highly positive.

The combination of luxurious, eco-conscious accommodation, stunning natural surroundings, and excellent service made for a memorable and relaxing holiday. The resort’s emphasis on sustainability and connection with nature is particularly commendable, making it a great choice for those looking to escape to the countryside without compromising on comfort.

Whether you’re seeking a romantic retreat, a family holiday, or an active outdoor adventure, Landal Rockingham Forest offers something for everyone. It’s a place where you can unwind, reconnect with nature, and enjoy quality time with loved ones in a serene and beautiful setting. I would highly recommend it to anyone looking for a peaceful yet luxurious countryside escape.

Landal Rockingham Forest Holiday Park
01780 432250
www.rockinghamforestpark.co.uk

THE 14-FOOT SNAKE was discovered resting in the grass, image from Simon Kewley.

A West Dorset holiday park has made headlines after an unexpected guest recently found in its grounds was identified as a fully grown Burmese python. The 14-foot snake was discovered resting in the grass at Monkton Wyld Holiday Park near Charmouth by two holiday guests who thought at first it was a large branch.

Pictures and a video of the python, which appeared to be perfectly content in its new five-star park surroundings, featured across national media. But Bella – as she was affectionately christened by staff – couldn’t be given residential status by park owners Joanna and Simon Kewley, and help was called in.

In a four-hour operation, Bella was safely captured by professionals from a nearby reptile rescue centre who later reported her to be in good health and receiving proper care. Joanna and Simon first started welcoming guests to their family farm in the early nineties, and have since gone on to receive a host of quality awards for their park.

They include David Bellamy “Blooming Marvellous!” conservation scheme accolades for their work to protect native wildlife in the park’s 26-acre grounds. Bella, the latest species clearly attracted to living conditions Monkton Wyld, is thought to have been abandoned by its previous owner, and is now enjoying life in her new home.

Monkton Wyld Holiday Park
www.monktonwyld.co.uk

Coastdale, an award-winning independent parks group, is elevating glamping with innovative two-tier sleeping pods. The family-owned business has invested significantly in glamping facilities across its three seaside parks in Whitby, North Yorkshire; Porthmadog, North Wales; and Hayle, Cornwall.

Peter Brewer notes a “massive swing” towards holidays offering unique experiences, especially among younger families. Glamping provides memorable holiday moments, with high-spec accommodations being particularly popular.

Coastdale, established nearly 50 years ago, has chosen top-tier models from UK manufacturers, including the Platinum S-Pod from Swift Holiday Homes, which accommodates four and features a mezzanine floor, vaulted ceiling, and a deck for al-fresco dining.

Each new pod includes private hot tubs, bathrooms, central heating, and hotel-quality linens. These pods are now located at Whitby Holiday Park, Garreg Goch Caravan Park, and Atlantic Coast Holiday Park. Alongside touring pitches and holiday home sales, Coastdale offers an unmatched array of pod experiences.

Peter emphasises the evolution of pod accommodations, which were once basic but have now become popular first choices for guests. The parks have received quality ratings from VisitEngland and positive reviews from guests, alongside accolades for conservation efforts.

Coastdale Parks
www.coastdaleparks.co.uk

Guests at Waterfoot Park on Ullswater were thrilled this summer when Stanley, the lovable star of CBBC’s “Saturday Mash-Up!”, dropped by. Rather than causing mischief, Stanley was on a mission to discover why caravan holidays are so beloved.

Accompanied by a film crew, Stanley arrived one August weekend and wasted no time getting started. He chatted with park guest Marjorie Kettle and her three grandchildren about their favourite moments in their touring caravan. Stanley then toured Waterfoot Park, located near Pooley Bridge, to explore the fun and adventure it offers families.

He even hopped aboard a passenger boat, attempting to take the helm— much to the captain’s polite decline! The boat is operated by Ullswater Steamers, part of Lake District Estates, which also manages six award-winning parks, including Waterfoot.

Rachel Bell, Head of Marketing and Business Development at Lake District Estates, expressed the park’s excitement: “We were thrilled to host this popular children’s show and enjoyed watching Stanley’s antics both at Waterfoot Park and aboard Ullswater Steamers.

We hope the show inspires more families to visit and appreciate this beautiful part of the Lake District.” Waterfoot Park offers glamping, self-catering holidays, and holiday home ownership, and is a member of the British Holiday & Home Parks Association.

Lake District Estates
www.lakedistrictestates.com

CBBC’S STANLEY CUDDLES UP TO CARAVANNING!

Staff at holiday parks, campsites and holiday rentals now have increasingly more advanced reservation and property management at their disposal that help them process and streamline operations and management.

However, most of the decisions they need to take regarding pricing, booking, or recommendations are still based on their own insights. Maxxton, the enterprise platform for accommodation providers, has been developing data-driven features to support staff in making these decisions.

By integrating a data science team within its core development group, Maxxton is laying the groundwork for business intelligence insights and machine learning. They are also creating intelligent features based on customer needs and insights from various industries.

One notable advancement is dynamic pricing, already utilized in sectors like airlines, rental companies, and retail. This model allows businesses to adjust prices based on customer demand and market conditions. For example, during high-demand periods, prices may increase, while discounts might be offered during slower times to encourage bookings.

By adopting dynamic pricing, companies can enhance revenue compared to fixed pricing models. Maxxton has implemented AI-driven dynamic pricing to determine the optimal rates for different types of accommodation. Its tool forecasts future demand based on actual bookings.

This demand forecasting, combined with a price elasticity engine that measures how sensitive demand is to price changes, helps identify the best pricing strategy—whether the goal is to maximize occupancy or increase revenue. Rates are then automatically updated based on these insights.

The results have been impressive, with RevPAR and ADR both rising by over 11%. But Maxxton is doing so much more with smart features, it automatically reallocates accommodation units to maximise occupancy, driving more bookings while increasing the proportion of preferred reservations.

Additionally, it recommends add-ons based on stay dates, travel party, and accommodation type. Maxxton’s platform has always aimed to enhance staff collaboration. Now, with the integration of advanced intelligence, it empowers both staff and management to make more informed decisions.

Maxxton
020 4578 1490
www.maxxton.com

OUTSIDE ONE OF THE PARK’S luxury woodland lodges are (from left) John Lamont MP, park manager Scott McDonald, and park owner Edward Maitland-Carew.

MP John Lamont visited Thirlestane Castle Caravan Park in the Scottish Borders this August to assess the summer tourism season. As the shadow Secretary of State for Scotland, Lamont engaged with park owner Edward Maitland-Carew, site manager Scott McDonald, and Sarah Allanson, Scottish Director of the British Holiday & Home Parks Association.

The park, popular for its luxury woodland lodges equipped with hot tubs and al-fresco dining, was reported to be having a busy year. Lamont toured the grounds, noting the park’s sustainability efforts, including a ground source heat pump and solar energy for heating and hot water, as well as native tree plantings to support local wildlife.

During his visit, Lamont addressed issues facing Scottish holiday parks, including the proposed “tourism tax,” which would add an extra nightly charge for visitors. The British Holiday & Home Parks Association has strongly opposed this levy, citing concerns about its impact on tourism growth. Maitland-Carew expressed appreciation for Lamont’s visit, highlighting the park’s contributions to local employment and businesses in nearby Lauder.

He emphasized their commitment to providing a memorable guest experience and their plans for future expansion. After the visit, Lamont reiterated the importance of supporting local tourism businesses and urged the Scottish Government to reconsider the tourism tax proposal, warning it could harm the sector.

Thirlestane Castle Caravan Park
www.thirlestanecaravanpark.co.uk

Compass Insurance has partnered with Dorset-based technology start-up, Holidaymaker, to support its mission to bolster the holiday park and hospitality industry with cutting edge guest engagement technology.

As part of this partnership, content from Compass will feature across holiday park apps powered by the Holidaymaker platform. Providing guests with reliable information on holiday home insurance, and holiday parks with the reassurance of accurate and validated guidance from an FCA regulated business.

In 2020, the Holidaymaker guest experience app was created to drive revenue, boost brand loyalty, and increase repeat business for hospitality brands. The founding aim of Holidaymaker was to develop a technology that revolutionises the way businesses in the sector connect with guests.

Karen Stacey, Managing Director at Compass Insurance, explained: “We are delighted to partner with Holidaymaker to strengthen the relationship between us and holiday parks across the UK. By providing support and advice on insurance related content on holiday park life hosted within the Holidaymaker app, Compass is demonstrating how dedicated it is to helping parks build loyalty and trust with their customers”

Commenting on the partnership, David McRobbie, Co-Founder of Holidaymaker, said: “Trusted partnerships with leading and respected businesses within the hospitality sector is a vital part of growing the Holidaymaker platform for the benefit of all our clients. By working with experts, we can continue to ensure the best possible products and services.

The partnership with Compass, furthers Holidaymaker’s mission to create a supportive platform for the industry, that not only provides technology such as guest, staff and owner apps, digital screens and kiosks and flexible sales channels but shares knowledge and insights that drive the whole sector forward.

Compass Insurance
0344 274 0276
www.compassparks.co.uk

BH&HPA HAVE A NETWORK of some 4,800 park people, pooling resources and sharing experiences.

The Next Generation Network (NGN), part of the British Holiday and Home Park Association, has introduced a mentoring scheme to support members advancing in their park careers. This initiative offers aspiring park leaders free one-on-one mentoring to prepare for their next steps, connecting them with experienced professionals in the holiday and residential park sectors.

NGN Chair Sarah Kemp, involved in her family’s park business, believes this self-service initiative will equip members with essential skills and confidence while fostering a supportive community. With around 40 mentors available, including senior industry figures specializing in marketing, management, sustainability, and business growth, members can find guidance tailored to their needs.

Kemp expressed excitement about the interest generated since NGN’s launch, noting that many members are ready to play a larger role in their family businesses. She highlighted the success of previous member gatherings, emphasizing a shared commitment to preparing for future challenges. While sessions are informal, the NGN website offers guidance on maximizing their benefits.

For more information about the Next Generation Network, including mentoring opportunities and free membership, visit British Holiday & Home Park Association www.bhhpa.org.uk/next-generation-network

The latest electric passenger vehicle for holiday parks has arrived in the UK, bringing with it a focus on quality and comfort.

From turfcare manufacturer Toro, the Vista passenger vehicle is available with seating options for four, six or eight passengers, and is already being noticed on the UK racing scene as the passenger vehicle of choice to travel the British Touring Car Championships circuits with MB Sports driver Jake Hill and his team.

Holiday park owners will particularly like its smart look, quiet operation and speed. It can travel up to 16 miles per hour and there’s the option to place the vehicle in eco or performance mode at the flip of a key switch. As Jake says: “It’s nippy, fast and streamlines operations. Being able to accommodate eight passengers means we don’t need to leave people standing at the gate for as long.”

The Vista boasts a sturdy frame design, ample storage, cargo-enabled fold-down rear seats and a lightweight cargo bed for luggage and independent suspension. And there are several accessories available to further enhance comfort, including an optional canopy for weather protection and a folding windscreen.

The display scene clearly shows the hour metre, battery level indicator, estimated charge time, gear indicator, speedometer, and diagnostic fault codes. But what is particularly appealing about the Vista is its HyperCell battery system, which has been designed with an integrated Battery Management System to extend life and allow the batteries to communicate with each other for the utmost efficiency.

And you don’t need to remove the batteries to charge them, there are onboard chargers, so all you need to do is plug in to the nearest wall outlet.

Reesink UK Ltd
01480 226800
www.reesink-evehicles.co.uk

Above: THOMAS AND MAGDALENE WALLACE with their sons Alan and Tommy with their impressive celebration cake.

Forty years of providing first-class holiday experiences in Scotland were celebrated in July by members of the Wallace family, owners of Pettycur Bay Holiday Park in Kinghorn, Fife. Thomas and Magdalene Wallace with their sons Alan and Tommy together acquired the 47-acre site - with its sweeping views across the Firth of Forth - in 1984.

Since then, the family has invested much time and energy into creating a highly acclaimed park destination providing a host of top-quality visitor attractions. Their reward has been to see year-on-year increases in visitor numbers to the park’s 600 privately owned and rented holiday caravans, plus many regional and national tourism awards.

The park also includes the four-star Bay Hotel, and all guests have use of facilities such as a modern leisure centre with pool and sauna, restaurant, and extensive children’s activities. Pettycur Bay has also become very well known to viewers of BBC Scotland which for three years has made the park the star of its observational documentary “Life on the Bay”.

The popular series captures the spirit of happy holiday life at the resort from the perspectives of everyone involved, including the Wallace family and their staff and guests. The park’s anniversary year will see further new facilities and attractions introduced, including the development of eleven luxury holiday apartments in its grounds.

Pettycur Bay Holiday Park
www.pettycur.co.uk

Rachael and Ian Gowing from Kirkby Stephen are thrilled after their holiday business, Pennine View Park, was named one of Britain’s top accommodation providers by VisitEngland. The park received this year’s ROSE award, recognising exceptionally high quality standards.

The accolade was presented by Lady Victoria Borwick at a special ceremony in Newbury, Berkshire. Rachael, a former Red Bull events organizer, launched the park in 2017, with Ian leaving his construction job to join her. They transformed a former railway yard into a premier holiday destination. Pennine View Park has achieved a five-star grading from VisitEngland and is shortlisted for Cumbria Tourism’s Holiday Park of the Year in 2024.

The park, which includes 80 pitches for campers and touring caravans, has also added cozy timber glamping pods. The couple opened The Engine Shed, a family bar converted from an old railway goods shed, featuring outdoor seating and a street-food inspired menu with live music events.

Now among the top 100 businesses recognised by VisitEngland, the ROSE award highlights their commitment to providing an exceptional experience for guests. Rachael expressed pride in this recognition, emphasising that it reflects not just the park’s facilities but also the warmth and hospitality of their team.

“We’re already receiving bookings for next year, with many guests returning or coming through personal recommendations,” she noted.

Pennine View Park
www.pennineviewpark.co.uk

The British Holiday and Home Parks Association (BH&HPA) has outlined a series of reforms it hopes the Government will address in the autumn budget, set for 30 October. Representing around 3,000 parks across the UK, BH&HPA’s proposals focus on boosting regional economies, supporting jobs, energy sustainability, and improving low-cost housing options.

In its submission to Chancellor Rachel Reeves, BH&HPA highlights four key areas where reforms could be made without financial loss to the Government, aiming for significant national benefits. Debbie Walker, BH&HPA’s Director General, emphasised the potential for growth through planning reforms that would allow holiday parks to expand and invest, while residential parks could offer more affordable housing for retirees, freeing up larger family homes.

The association is also calling for VAT reductions to help UK parks remain competitive with international tourism markets, making domestic holidays more affordable amid rising living costs. BH&HPA’s energy reforms propose expanding grid capacity to support the use of sustainable technologies, such as electric vehicle charging points and heat pumps.

Additionally, they urge the Government to address skills shortages in rural and coastal areas by providing long-term training and employment opportunities. With UK holiday parks and campsites contributing £7.2bn to the economy and supporting over 226,700 jobs, BH&HPA hopes the upcoming budget will pave the way for further growth.

Association members will have a chance to digest the implications of the budget on 4 November (12 noon – 1pm) during a webinar arranged by BH&HPA with tax advisers RSM.

British Holiday and Home Parks Association
www.bhhpa.org.uk

BEVERLEY HOLIDAYS is really proud to be part of these awards which aim to celebrate and recognise all the success and talent that is out there in English Riviera’s thriving tourism business community

Beverley Holidays in Paignton has kicked off the Euros season with its very own hat trick after scoring big at Torbay Weekly’s Naturally Inspiring Business Awards 2024.

The family-run holiday park group was named Tourism Business of the Year for the third year running, while also winning the Inspiring Employer of the Year award category. Beverley Holidays proved that it remains at the top of the staycation game 66 years since it opened its doors, overcoming tough competition from a high calibre of companies across Torbay.

The award wins follow hot on the heels of an exciting series of investments throughout 2024 aimed at taking the holiday experience to the next level and recognising Beverley Holidays’ hardworking team. Earlier this year saw the launch of its largest lodge offering to date, with £250k invested in a brand-new top-of-the-range Collection Hot Tub lodge collection comprising sumptuous 3-bedroom sea-view lodges.

Furthermore, 2024 also saw the family-run holiday park group place a major focus on employees’ well-being with the introduction of a bumper benefits package and brilliant Beverley Holidays’ perks. Beverley Holidays is really proud to be part of these awards which aim to celebrate and recognise all the success and talent that is out there in English Riviera’s thriving tourism business community.

In order to get the job done properly staff need the right equipment and when it comes to being fast and efficient across large sites, your team will thank you for the STAR Capella Work Machine from Reesink e-Vehicles.

This buggy is already preferred by venues across the UK, from lugging mannequins, balls and airbed walls for training, fulfilling housekeeping duties for the 46-bedroom lodge and supporting the gardens maintenance team at London’s Tottenham Hotspur campus, to the grounds maintenance of Wales’ Three Cliffs Bay’s five-acre holiday park.

It’s also trusted by Royal Dornoch Golf Club in Scotland to carry defibrillators to provide quick potentially life-saving treatment. All this goes to show the machine’s sheer versatility. Add to that the fact that, ultimately, it’s a really solid transportation option. Three Cliffs Bay is a case in point, it now has plans for expanding the job requirements of the Capella vehicles and hiring them out to guests to navigate the site with ease for the duration of their stay.

But why, exactly, is this such a good choice for those in the leisure industry and industrial sites? It all starts with a 48v 5Kw motor and the choice of two high powered Lithium-ion batteries (charged via an on-board Lester charger). With a 450A AC Curtis controller and direct drive, the Work Machine offers a range up to 60 miles going at a maximum speed of 20mph for the ultimate productivity from an electric vehicle.

Market-leading when it comes to its towing capacity, it has a hydraulic lift rear cargo utility box with an impressive 670kg (1477lbs) carry capacity and then there’s the option to customise the body to suit the venue’s requirements and workload with a cargo box or van body, with or without a full cab.

For example, the van body is available as an insert inside the cargo tray with rear facing double doors; or a larger replacement for the tray, with drivers side double opening doors, makes it ideal for carrying refreshments, food stores, linen or goods. When it comes to providing your team with a load-lugging, easily organised and reliable method of transport, look no further than the STAR EV Capella Work Machine to get the job done fast.

Reesink UK Ltd
01480 226800
www.reesinkturfcare.co.uk

As Hoseasons celebrates its 80th Anniversary, we ask four Holiday Park Owners why they have built such long-lasting and lucrative relationships with this iconic British holiday brand. Acquiring Marine Holiday Park in North Wales back in 2007, the Williams family has significantly diversified its service offering.

Joining the family business full time in 2014, Director Paris Williams explains the benefits of remaining with Hoseasons and the importance of continually transforming the guest experience as they look to expand their existing fleet and attract new and returning guests. “Customers want higher quality accommodation and superior amenities, like their own private hot tub even when booking to stay in a more traditional holiday park.

Hoseasons offers a personal touch through dedicated consultation on product development and diversification from account managers which we really value. As a partner they understand our goal to offer different types of holidays across our parks”. Crowhurst Park Lodges in Battle, East Sussex approached Hoseasons in the 1990s to explore how they might enter the holiday park market.

Owner Colin Simmons says the long-term partnership that has developed since has been a big factor in the park’s success. “Upon our decision to partner with Hoseasons, we successfully established 12 new pine log cabins the following year. We now have 65 lodges in our portfolio. Our Business Development Director advises us on the best growth opportunities to suit our customer base, such as whether to invest in a four-bedroom lodge versus a more luxury option.

Their comprehensive market data is invaluable for us to improve our business.” “After we installed 12 lodges, they recommended building an indoor swimming complex,” he continues. “Since opening our Leisure Centre, we have become an all-year-round resort, significantly impacting our booking numbers. This success can be traced back to Hoseasons guidance on how best to invest in our facilities to attract new customers, as well as retain our more loyal holidaymakers by elevating their holiday experience.”

Hoseasons’ tailored promotions and marketing campaigns, such as Pets Go Free have also led to increased returns for Holiday Park Owners. Karina Gallagher, General Manager at Crake Valley in the Lake District has experienced these benefits first hand. “As a small family run business, we have limited resources to grow our online presence, but Hoseasons has advertised Crake Valley several times, which is phenomenal.

They have a larger reach, and people have positive associations with Hoseasons as a brand. By partnering with them, it can only be good for us, and helps us to grow our business,” explains Karina. The ‘Pets Go Free’ campaign in particular has been a significant draw for Crake Valley. “Pet friendly accommodation, especially those with hot tubs are our main selling points here at Crake Valley. Support with these campaigns help showcase extra incentive for people to visit our beautiful location,” he adds.

The use of Hoseasons’ unique dynamic pricing framework has also allowed holiday park owners to benchmark their service offerings against nearby parks, resulting in higher occupancy rates and rising profits. “In previous years, pricing was fixed, whereas dynamic pricing allows us to adjust our prices reactively. We can respond to rises and falls in demand and remain super responsive to the market, adds Paris.

“It also allows us to list our lodges more competitively against the local market as required,” affirms Leanne Lewis, Office Manager at Ashlea Pools Lodges, Shropshire. “If we feel our prices are too high or too low, we can then adjust accordingly.” Whether the long-term goal is to acquire new parks, invest in an existing fleet, build new unique products or renovate older accommodations, development is underpinned by Hoseasons’s commitment to helping holiday park owners positively transform their guest experience.

“You must constantly ensure that guests feel special,” says Leanne. “We’ve introduced welcome baskets which have been positively received by guests.” Responding to accommodation trends is also imperative, with Hoseasons supporting owners looking to reach new audiences through diversification. “At Crowhurst, we’re looking to develop some unique lodges,” states Colin.

“We’re located on a country estate, so we plan to turn some wooded sections into luxury treehouse accommodations.” It is the continuing mutually beneficial relationship between Hoseasons and its holiday park owners that will ensure these locations remain well-positioned to offer exceptional experiences and stay in the hearts of holidaymakers for years to come.

Hoseasons
0345 268 1500
joinus@hoseasons.co.uk

Compass Insurance takes time to tell us about something a little different than the usual world of insurance but about some legislation that, potentially, could affect many parks.

WHAT IS MARTYN’S LAW?
To give it the correct title, the Terrorism (Protection of Premises) Bill is a piece of legislation contained within the King’s Speech last November. It has recently completed a public consultation and the Home Office will respond on this in the near future with a view to pushing the Act through Parliament in the current term.

It will be applicable across England, Wales, Scotland, and Northern Ireland. This Bill has its origins in the Manchester Concert Bomb attack in 2017, where alongside 21 others Martyn Hyett lost his life. Since the attack, a campaign has been led by Martyn’s mum to pass a law requiring hospitality and retail venues to improve their awareness of and their level of security against terrorist threat.

WHAT WILL MARTYN’S LAW DO?
Through Martyn’s Law premises will be better prepared, ready to respond and their staff will know what to do in the event of a terrorist attack. It will enhance public safety by ensuring there is better preparedness for, and protection from, terrorist attacks. This will be done by mandating, for the first time, who is responsible for considering the risk from terrorism and how they would respond to a terrorist attack at certain premises and events.

HOW DOES THIS AFFECT ME?
The proposed law will require any venue with a capacity for over 100 people to carry out certain measures and assessments to be able to lawfully conduct their business. There are several requirements for a venue to fall under the jurisdiction of Martyn’s Law, including:

• Premises and events must be open to the public.
• The premises’ purpose must be listed in the bill – these can include retail areas, events venues, entertainment, and leisure venues, etc.
• Premises must have capacity for at least 100 people.
• Premises may be a building or location with clearly defined boundaries and access routes (by permission).
• Temporary events like festivals are also included in the bill, where they need permission to enter and a capacity of more than 800 people.
• It is proposed that there will be a standard tier (100 to 799 capacity) and an enhanced tier (over 800 capacity).

THE TERRORISM (Protection of Premises) Bill is a piece of legislation contained within the King’s Speech last.

STANDARD TIER
Under Martyn’s Law, the standard tier is a baseline measure for venues with a capacity between 100 and 799. The Bill will aim to set out low-cost, practical, and effective measures to help improve preparedness in case of an attack. This may include sharing information, providing additional training for staff, and creating a preparedness plan to ingrain certain practices.

Examples include locking doors to prevent easy progress through a venue, or providing enhanced first-aid training to staff members so they can provide vital care before the emergency services arrive. Currently, the standard tier of Martyn’s Law is under consultation before it can be formalised.

This is because the law needs to provide a proportionate response that is possible for smaller venues to achieve, without being a burden. This balance is essential, as the law is designed to protect people, not penalise businesses because they don’t have the infrastructure or budget to meet the new requirements.

ENHANCED TIER
Larger events and venues, with 800+ capacity, will fall under the enhanced tier of Martyn’s Law. The enhanced tier has additional requirements to fulfil, largely in recognition that there is the possibility for more serious ramifications of a successful attack at a larger venue, like the number and severity of injuries, and the difficulty of a response on a large scale.

Measures under the enhanced tier include taking ‘reasonably practicable’ actions to reduce the risk of a terrorist attack and reduce the physical harm caused, keeping, and updating an assessed security document and designating a ‘senior member’ of staff for the venue or event.

THE PROPOSED LAW will require any venue with a capacity for over 100 people to carry out certain measures and assessments to be able to lawfully conduct their business.

SO, WILL THIS REALLY AFFECT ME?
Most clubhouses, bars and cafés will have a capacity of over 100, especially if outside tables/seating are included (which must be when calculating capacity!) and any members of staff that are involved in serving in this area at the time should also be included. From time to time, we receive requests from parks to cover festivals, displays or exhibitions that may exceed the 800 attendance mark. Below are some of the covers that may be relevant to members when Martyn’s Law is passed.

• Material Damage and Business Interruption
• Terrorism cover is very rarely purchased by holiday parks as terrorist attacks most often occur in cities and major towns.
• We are not suggesting park owners rush out and buy this as the proposed legislation does not impact a park’s decision to purchase this cover.
• Employers’ Liability (EL)
• Standard EL cover will include a limit for terrorism – usually £5 million for any one claim.
• Public Liability (PL)
• Standard PL will also include an inner limit for terrorism, usually £5 million for any one claim.

Once this legislation is passed, if members have a qualifying venue, then they will be required by law to carry out the necessary risk assessments and implement any necessary risk controls. So, this isn’t the law yet, but it could be pretty soon and it’s helpful to know what might be coming down the track.

One final note – there are plenty of ‘deals’ being offered from training companies at the moment with comprehensive-looking packages and services available. Our advice is to ignore all of them at this stage! The full parameters are not known at this time and the legislation is still being formulated.

Compass Insurance
0344 274 0876
www.compassparks.co.uk

Swimming pool facilities, particularly poolside retail in holiday parks, have historically been overlooked, yet there’s a real opportunity to increase profitability, maximise sales and create a much-needed WOW factor in these spaces. Splash About works with 85% of UK Holiday Parks including Haven, Park Dean, Away Resorts, Center Parcs, Butlins and more, and has over the past four years transformed poolside retail in these resorts, with its unique multi-faceted approach.

The brand creates bespoke retail solutions with input at every stage from a dedicated industry-experienced account manager, so that the end result truly reflects client requirements and customer demographics to maximise product sold. Haven for example now only stocks Splash About’s reusable Happy Nappy swim nappy in its 41 poolside retail resorts.

This move appeals to its customers who are ditching disposables and switching to reusables amid the cost-of-living crisis and has also enabled Haven to save 20 tonnes of (disposable swim nappy) waste and meet its strict environmental targets. Splash About creates bespoke branding (and products) further increasing the retail wow factor.

Product is important, with best-sellers being a dual-purpose purchase such as goggles for use on holiday and back home, along with water toys and fun inflatables. Stock is merchandised on streamlined durable displays to withstand the sub-tropical temperatures of retail pool areas, with products strategically displayed to appeal to a targeted customer base.

Backend customised web portals show real-time stock levels, and analysis of swing ticket sales data can trigger pre-agreed automated reorder to ensure sales are optimised and displays are full during critical trading periods.

Splash About
01472 236465
www.splashabout.com

The allure of a sparkling, pristine pool can significantly elevate the appeal of a holiday park. Good water quality in a holiday park pool is not just about aesthetics; it is crucial for health, safety, and guest satisfaction. Ensuring that the pool water is clean and safe can directly impact the number of bookings, as families and individuals seek out locations where they can relax without health concerns.

Maintaining excellent water quality in a holiday park pool involves regular and precise monitoring. This is where the Lovibond® MD110 comes into play. The MD110 is a robust, user-friendly photometer designed for accurate water testing. It provides reliable results that are essential for maintaining the chemical balance of the pool, ensuring that harmful bacteria and contaminants are kept at bay.

Covering all the main pool water tests such as free & total chlorine, pH, total alkalinity etc the MD110 is also equipped with Bluetooth® connectivity, enabling seamless data transfer and storage, which is particularly useful for holiday park staff who need to keep detailed records of water quality. This ensures that any deviations from the optimal chemical balance are quickly identified and rectified, maintaining the pool’s safety and clarity.

Guests are more likely to book a stay if they are confident in the safety and cleanliness of the pool facilities. Positive reviews and word-of-mouth recommendations about the exceptional pool quality can drive higher occupancy rates. In contrast, reports of poor water quality can deter potential visitors and harm reputation.

By investing in reliable water testing equipment like the MD110, holiday parks can ensure their pools remain inviting and safe. High standards in pool maintenance reflect a commitment to guest welfare, setting a holiday park apart from the competition and fostering long-term customer loyalty.

Lovibond Water Testing
01980 664800
www.lovibond.com

Welcome to the Holiday Park, Caravan Park, Camp & Glamp sites related Exhibition Previews, the premier events for the holiday park sector! This year’s exhibitions promise to be an unmissable gathering for industry professionals, offering an unparalleled opportunity to explore the latest innovations, trends, and products that are set to shape the future of holiday parks.

Whether you are a park operator, developer, supplier, or enthusiast, these show’s provides a unique platform to network with peers, gain insights from industry leaders, and discover new business opportunities. Set against a backdrop of increasing demand for unique and sustainable holiday experiences, the exhibitions will showcase a wide range of offerings from cutting-edge accommodation solutions and eco-friendly initiatives to advanced technology and guest amenities designed to enhance visitor satisfaction.

Attendees will have the chance to attend informative seminars, engage in interactive workshops, and witness live demonstrations, all tailored to inspire and inform. Highlights include keynote speeches from renowned experts, panel discussions on current challenges and opportunities in the sector, and a dedicated area for start-ups to present their ground breaking ideas. Join us at this vibrant event to stay ahead of the curve, drive your business forward, and celebrate the dynamic and ever-evolving world of Holiday Parks, Caravan Parks, Camp & Glamp Sites.

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THE GLAMPING SHOW 2024
19th-21st SEP 2024
Location: NAEC, Stoneleigh Park, UK
Web. www.theglampingshow.com

Calling all holiday park operators! Claim your FREE ticket to The Glamping Show 2024. Visitor registration has now opened for The Glamping Show 2024, the UK’s flagship business-to-business event for the glamping industry.

The Show, which is celebrating its 10th anniversary this year, takes place from 19th-21st September at Stoneleigh Park in Warwickshire. Tickets are free of charge and give visitors access to the extensive exhibition showcasing the latest products and services for operators of holiday parks and glamping, caravan and camp sites, as well as complimentary access to an unmissable programme of seminars designed to help site owners, and those looking to open a site, maximise return on investment.

In the last decade, glamping has become increasingly popular and the industry has grown to become a prominent part of the leisure sector. This year’s Show welcomes both new and returning exhibitors from across the sector including manufacturers of bell tents, wigwams, pods, shepherds’ huts, cabins and gypsy caravans, along with eco toilets, portable washrooms, storage containers, hot tubs, lighting, fire pits, barbeques, accessories and a whole lot more.

So, what are you waiting for? Put the date in your diary and claim your free ticket to The Glamping Show 2024 at www.theglampingshow.com and click ‘GET FREE TICKET’.

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SALTEX 2024
30th - 31st OCT 2024
Location: The NEC, Birmingham, UK
Web. www.saltex.org.uk

Holiday parks are all about creating idyllic escapes. For grounds maintenance staff, the pressure to maintain flawless landscapes and stay ahead of the curve is real. This is where SALTEX 2024 comes in. As the premier event for grounds management professionals and volunteers, SALTEX 2024 promises to redefine standards in the field.

Taking place on October 30th - 31st at the National Exhibition Centre (NEC) in Birmingham, the leading exhibition offers unparalleled opportunities for networking, education, and innovation. Renowned for its commitment to excellence, SALTEX showcases the latest products, services, and technologies, giving attendees the insights and resources needed to thrive in today’s dynamic landscape.

This year’s theme, “Uniting the industry, powering progress” highlights how SALTEX connects thousands of professionals from across the world. Attendees can look forward to expert-led seminars, live demonstrations, and the opportunity to engage with industry leaders.

Learn how to tackle common challenges, from pest control to irrigation, and discover new techniques to keep your park pristine year-round. Join us at SALTEX 2024 and take the first step towards elevating your holiday park to new heights.

Register now to secure your place at the forefront of the grounds management industry.

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LAND, LEISURE & TOURISM SHOW
6th - 7th NOV 2024
Location: The NEC, Birmingham, UK
Web. www.lltshow.com

Grow your business at the Land, Leisure and Tourism Show as is the UK’s largest event for rural businesses, holiday parks, leisure and attractions. Celebrating its eleventh year, the show has newly rebranded to provide a platform for businesses to network, generate leads, showcase products and boost brand awareness.

For your convenience the event now features three great zones, Holiday Park & Resorts Innovation, Family Attractions and Leisure, Food and Beverage. Plus, this year the Land, Leisure and Tourism Show is co-locating with the Farm Business Innovation Show, which helps farmers and landowners find ways to diversify and optimise their land.

Verity Hyland, Event Director, Agriconnect said: “We can’t wait to welcome everyone to the newly named Land, Leisure & Tourism Show this year, it’s looking to be bigger and better than ever.” Mark your calendars for the Land Leisure and Tourism Show at the NEC Birmingham, 6-7 November. Join us and be part of shaping the future of UK tourism.

Scan the QR code or email the team at events@agriconnect.com for more information.

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UK POOL & SPA AWARDS
5th DEC 2024
Location: The NCC, Birmingham, UK
Web. www.ukpoolandspaawards.co.uk

Entering the 2024 UK Pool & Spa Awards is a golden opportunity for holiday parks, caravan parks, and campsites to showcase their exceptional facilities and gain national recognition for their commitment to providing outstanding aquatic experiences.

These prestigious awards celebrate excellence across the pool and spa industry, highlighting innovative designs, superior customer service, and the highest standards of maintenance and safety. By participating, your park not only stands a chance to win one of the coveted titles but also benefits from enhanced visibility and credibility within the industry.

Winning or even being shortlisted can significantly boost your marketing efforts, attracting more visitors and setting you apart from competitors. It is also an excellent way to motivate your staff, recognizing their hard work and dedication. The entry process is straightforward, and the exposure your park will receive through various media channels can lead to increased bookings and customer trust.

Don’t miss out on this chance to highlight your park’s exceptional offerings, from state-of-the-art swimming pools to luxurious spas and wellness facilities. Enter the UK Pool & Spa Awards today and let your park shine as a beacon of excellence in the holiday and leisure industry.

Entries close in September 2024, don’t delay and enter your facilities today!

Pinelog Ltd has seen a rise in demand for its dog-friendly timber lodges, driven by increased dog ownership during the pandemic and a growing staycation market. Chairman Nick Grayson attributes this trend to pet owners viewing dogs as family members, prompting them to seek accommodations that cater to pets.

He noted that holiday park customers are capitalizing on this trend, resulting in more orders for pet-friendly lodges. Dog boarding can cost about £125 for seven nights, so bringing pets on holiday can save money for owners. Research from Verdant Leisure supports this trend, showing 40% of people look for pet-friendly facilities when choosing UK holiday destinations.

Pinelog’s lodges feature amenities like stable doors, vinyl flooring, dog showers, and ‘Mucky Pup’ hoses to cater to pets. Kelling Heath Holiday Park in Norfolk is introducing dog-friendly Woodland lodges in 2024, designed and built by Pinelog with external dog showers among other features.

Similarly, Darwin Forest Luxury Lodges Holiday Park in Derbyshire, owned by Pinelodge Holidays, offers pet-friendly lodges with spacious verandas, outdoor washing facilities, and utility areas with stable doors. The Coppice Spa lodges also feature a unique doggy shower. These lodges, introduced in 2018, have been popular with guests.

Caroline Povey, Associate Marketing Director of Pinelodge Holidays, mentioned that pet-friendly lodges have broadened their market. Lodges with hot tubs and pet-friendly features, especially the Coppice Spa lodges, have the highest occupancy rates.

Nick Grayson added that these designs are ideal for parks like Darwin Forest and Kelling Heath, which offer ample dog walking opportunities. Pinelog’s pet-friendly lodges can be customized to meet the needs of holiday parks. Designed and built at their Chesterfield facility, these luxury timber lodges are an attractive option for holiday parks looking to tap into the staycation market.

Pinelog
01246 942842
www.pinelog.co.uk

THE GLADE by Pinelog are all bespoke and can include a dog shower.

In an era where the digital landscape continually reshapes our everyday experiences, the realm of holiday bookings for parks, caravan parks, campsites and glamping sites are no exception. As the tourism and hospitality industries continually adapts to technological advancements, online booking systems and apps have become indispensable tools, revolutionising how holidaymakers plan and secure their outdoor escapes.

Traditionally, booking a holiday involved a series of phone calls, emails, or even in-person visits. This method, while effective in its time, was often cumbersome and time-consuming. The advent of the internet and the expansion of smartphones have dramatically transformed this process, offering seamless and efficient booking solutions that cater to both operators and customers.

Modern online booking systems and apps streamline the reservation process, providing a host of benefits that enhance the overall holiday experience. These digital platforms offer real-time availability, instant confirmations, secure payment gateways, and personalized services, ensuring that both the holidaymaker and the operator can manage bookings with ease and confidence.

Today’s leisure guests have higher expectations than ever of the hospitality venues they visit – and there’s no doubt this extends to their stays at holiday parks too. Guests are looking for convenient, completely stress-free experiences, and technology that can help facilitate seamless experiences, including booking tools and apps, will be key to meeting these expectations. By digitalising booking processes across the site, holiday park operators will be able to improve the guest experience, leverage these tools to help boost revenue, and free up valuable staff time, allowing them to focus their attention on guests.

BOOSTING ON-PARK SPEND
A user-friendly booking system makes it effortless for guests to explore and reserve on-site experiences. Making it easy for guests to book activities, dine at restaurants, and enjoy other amenities will maximise their enjoyment, as well as generate revenue.

By streamlining the booking process, guests are also less likely to seek alternative entertainment off-site. Online booking systems also offer avenues for strategic upselling. The booking journey can be designed to naturally nudge guests towards additional items during a reservation process. For instance, the system might suggest pairing dinner with pre-arrival cocktails or a celebratory bottle of sparkling wine on arrival at the on-site restaurant.

This strategic approach can increase revenue and can enhance the overall dining experience According to our research, nearly half of holidaymakers are interested in loyalty programmes which presents a clear opportunity to incentivise additional spending and encourage longer stays.

By having a digital booking system in place, operators can leverage their booking system data to craft targeted promotions and packages based on guest preferences or past booking history. This can be anything from offering discounts on activities enjoyed during a previous stay to enticing deals on extended getaways. Having all this tech fully integrated – from bookings to loyalty schemes – also makes it easier for staff to manage and for guests to use.

THIS STRAIGHTFORWARD usability not only streamlines daily tasks but also reduces training time.

BEYOND REVENUE
The right technology can go beyond just boosting revenue, it can also contribute to creating a truly exceptional guest experience. Table reservation technology, for example, empowers guests by putting control at their fingertips. With the right platform in place, guests can not only reserve a table at their favourite on-site restaurants but also browse and book exciting activities, amenities and events.

This level of control over the customer journey caters to individual needs and saves precious holiday time. Such systems also eliminate guest frustrations such as having to queue for a table and ensures a smooth dining experience. With digital booking systems, both staff and guests are also able to view live table availability – this helps manage guest expectation whilst helping teams better manage busy periods.

Meanwhile ordering technology, such as click-and-collect or order-and-pay apps, can help boost revenues by enabling guests to pre-order meals for convenient pick-up or in-accommodation delivery. In fact, research shows a strong preference for services like breakfast delivery and on-site takeaway, highlighting areas where holiday parks can cater to guest convenience.

At Zonal, we worked with Shorefield Holidays to develop a branded, feature-rich customer app, fully- integrated with their EPoS, to give guests more control over their dining experience during their stay, complete with deliver-to-location functionality to enable meals to be delivered straight to their accommodation. Not only does the guest experience improve, but booking technology integrated with other park systems can significantly reduce pressure on staff.

For example, an integrated booking and table management system eliminates the need for manual data entry, saving staff time and minimising errors. This allows staff to focus on providing exceptional guest service and creating a welcoming atmosphere. By implementing such strategies, you can create a win-win situation for your holiday park – happier guests and boosted profits.

ROBERTS GROUP has once again demonstrated their commitment to excellence by incorporating GemaPark.

SUCCESS STORY
Nestled along the serene banks of the River Glaslyn in the heart of Snowdonia, Cae Du Caravan and Camping Park has beautiful panoramic sea views. Known for their family-run charm and numerous scenic sites across North Wales, the Roberts Group has once again demonstrated their commitment to excellence by incorporating GemaPark as the park management and booking system for Cae Du.

We spoke with Rachel, the new manager at Cae Du, to uncover the reasons behind this strategic choice and its impact on their operations. Rachel, brimming with enthusiasm about the new system, shared her insights. “Other sites within the group were using GemaPark and had nothing but good things to say about it. Coming from a completely different system myself, I wanted a system that was easy to use, would save time when making bookings, and provide easy access to make changes.

I also wanted check-in to be as easy as possible and by using GemaPark, this has definitely been a big upgrade.” Her emphasis on user-friendliness and efficiency underscores the critical needs of a busy holiday park like Cae Du, where smooth and quick operations are essential for both staff and guests. Transitioning to a new system can be a daunting task, especially for a site as large as Cae Du.

Rachel highlighted how GemaPark met their specific needs. “Due to us being such a big site, GemaPark makes us feel in control of our park at all times, which is exactly what we need. Especially with it being our first year at the park, we are learning so much about it.” GemaPark’s ability to provide control and adaptability has clearly been a success for the new management team, ensuring a strong operational foundation from day one.

WITH GEMAPARK you benefit from updates as they happen so the system you are using is never outdated.

A significant advantage of GemaPark is its ease of use, a factor that Rachel greatly appreciates. “GemaPark is a very efficient system which I have found very simple to train office staff on. The help guide is a brilliant addition and always there as a reminder. I like the process of making bookings as it is easy to explain how to use, and everything is very clear on the screen.”

This straightforward usability not only streamlines daily tasks but also reduces training time, allowing new staff members to quickly get up to speed. Rachel also praised the support network provided by GemaPark. “GemaPark are certainly there when you need them and it’s a great relief to know they are when you have a problem. Every ticket I have raised has been dealt with quickly and efficiently.

As everything was brand new to us there were a lot of questions so I raised a lot of tickets. Really happy with everything, it’s a great support network.” The prompt and effective support from GemaPark ensures that any issues are swiftly resolved, enabling the Cae Du team to maintain high standards of service. GemaPark is an internet-based park management and booking system designed to cater to a variety of needs, from self-catering and glamping to touring, camping, holiday homes, storage, and long-term lets.

Its comprehensive features and user-centric design make it an ideal solution for managing diverse holiday park requirements. With the adoption of GemaPark, Cae Du Caravan and Camping Park is well-equipped to offer a seamless and enjoyable experience for all its visitors, reinforcing the Roberts Group’s reputation for excellence in hospitality across North Wales.

With a growing Cloud booking system such as GemaPark you benefit from updates as they happen so the system you are using is never out of date. Making the most of the new features can also require your input. At the end of each season it is important to check out what new features have been added and seeing if you want to work them into your system.

GEMAPARK IS A VERY EFFICIENT system which I have found very simple to train office staff on.

For example for 2024/25 GemaPark has added Dynamic pricing, Group bookings, Gift Vouchers, Additional accounting features, Full two way Hoseasons integration, ePitch integration, TXGB to name but a few. GemaPark offer a free online review meeting to all our clients whenever they want it to ensure they are getting the most out of the system.

The digital revolution has undoubtedly transformed the way holiday parks, caravan parks, campsites, and glamping sites manage bookings and engage with customers. Online booking systems and apps offer a plethora of benefits, from increased efficiency and customer satisfaction to valuable data insights and enhanced marketing capabilities.

While challenges exist, the ongoing advancements in technology and the increasing demand for convenient, personalized experiences ensure that these platforms will continue to play a pivotal role in the tourism and hospitality industries. For operators, embracing this digital transformation is not just an option but a necessity.

By investing in robust online booking systems and staying abreast of emerging trends, they can remain competitive, attract a global audience, and deliver exceptional holiday experiences. As we look to the future, the possibilities for innovation and growth in this sector are limitless, promising exciting times ahead for both operators and holidaymakers alike.

Cae Du Farm
01654 711234
www.caeducampsite.co.uk

GemaPark
01983 282 420
www.gemapark.co.uk

Roberts Group
01758 719417
www.robertsgroup.wales

Zonal
0800 131 3400
www.zonal.co.uk/holidayparks

The allure of holiday parks, caravan parks, campsites, and glamping sites lie in their ability to offer a break from the routine, a chance to reconnect with nature, and an opportunity for families to create lasting memories. Central to this experience is the provision of high-quality outdoor play areas.

These spaces not only enhance the holiday experience for children but also provide a significant return on investment (ROI) for the business owners by attracting and retaining guests. Children’s play is a crucial aspect of development, fostering physical, social, and cognitive growth.
In today’s digital age, encouraging children to step away from screens and engage in physical activity is more important than ever. Play areas in leisure settings serve as a catalyst for this shift, offering children a safe and stimulating environment to explore and have fun.

For parents, knowing that their children are happy and engaged allows them to relax and enjoy their holiday, making the overall experience more enjoyable for the entire family. High-quality play provisions are more than just an added amenity, they are a strategic investment.
According to Proludic’s research, 93% of visitors consider play areas an important factor when choosing a holiday park, leisure, or visitor attraction. This statistic underscores the significant influence that play areas have on consumer decisions, making them a key component of successful holiday venues.

ALL OF WICKSTEED’S products are tested to the appropriate British and European Safety standards.

CREATING MEMORABLE EXPERIENCES
Playgrounds contribute to creating memorable experiences that families cherish. Proludic’s findings highlight that the most cherished memories from holidays often stem from the joy and adventure experienced in play areas.
In an era where unique experiences drive consumer choices, leisure businesses that prioritize high-quality, well-designed playgrounds can differentiate themselves in a competitive market. These positive experiences foster brand loyalty and generate positive online reviews, enhancing the reputation of the holiday park.

As guests share their positive experiences with others, either through word-of-mouth or online platforms, the park gains increased visibility and attracts new visitors, thereby ensuring a steady flow of guests and repeat visits. Wooda Farm Holiday Park in North Cornwall exemplifies the impact of investing in play areas. The park recently revamped its play area to reflect the local North Devon coastline incorporating new vibrant play equipment.
This investment not only enhanced the park’s appeal but also provided children with an engaging and enjoyable environment. The timely delivery of the new play area by Proludic ensured that it was ready for the busy holiday season, contributing to a successful and profitable period for the park.

PROLUDIC STRIVES TO ENSURE that their play areas cater to the needs of children from toddlers through to teenagers.

THE FINANCIAL UPSIDE OF PLAY PROVISIONS
Demonstrating ROI on play area investments can be challenging, but strategic planning can yield significant financial benefits. Siting play areas near cafes and other paid leisure facilities can boost revenue by encouraging families to spend more time and money on-site.
Parents can enjoy a coffee or a meal while their children play nearby, creating a win-win situation for both the families and the park operators. Proludic’s primary research supports this approach, indicating that well-placed and high-quality play areas are a compelling factor for visitors. This evidence highlights the financial viability of investing in play areas as part of a broader strategy to enhance visitor satisfaction and increase on-site spending.

INCLUSIVE PLAY
Inclusivity is a key consideration in the design of modern play areas. Ensuring that play spaces cater to children of all abilities not only promotes social integration but also aligns with principles of diversity and equality. Proludic and Wicksteed, two leading providers of play equipment, emphasise the importance of inclusive play spaces.
By offering equipment that accommodates a wide range of abilities, these companies help create environments where all children can participate in play. Inclusive play areas are not just about meeting legal requirements; they demonstrate a commitment to providing a welcoming environment for every guest. This approach enhances the overall appeal of the holiday park, making it an attractive option for families with children of varying abilities.

WICKSTEED HAVE PROUDLY BEEN manufacturing playgrounds in the heart of the UK for more than 100 years

THE ROLE OF QUALITY AND SAFETY
Wicksteed have proudly been manufacturing playgrounds in the heart of the UK for more than 100 years, making them the UK’s premier Outdoor Playground, Leisure and Fitness Manufacturer. As the exclusive UK partner and sole distributor of Berliner Seilfabrik and having recently partnered with Russell Play, we offer a diverse range of distinctive outdoor play equipment, showcasing remarkable imagination and creativity within the market.

Their industry-leading, comprehensive warranties are a testament to the longevity and durability of their products, and also offer a wide range of warranty terms to cover various components, demonstrating their commitment to delivering high-quality solutions that stand the test of time.

As a UK-based company, they are uniquely positioned to provide efficient and responsive support for all your outdoor playground needs. Their headquarters in Kettering serve as a hub of readily available spares, enabling them to swiftly address maintenance requirements and minimise downtime for valued customers.

This proximity to spare parts translates to a faster turnaround, ensuring that your play equipment remains in optimal condition and ready for enjoyment. With the focus on accessibility, they take pride in delivering prompt solutions, enhancing the overall experience of working with them.

PROLUDIC’S RESEARCH found that memorable experiences created through play are often the most cherished by visitors.

DESIGNING OR UPDATING PLAY AREAS:
KEY CONSIDERATIONS When designing or updating play areas, several key considerations can help maximize their impact:
1. Age Inclusivity:
Play areas should cater to various age groups, ensuring that children of different ages find suitable activities. This inclusivity broadens the park’s appeal and keeps visitors engaged.

2. Inclusive Equipment:
Incorporating inclusive play equipment ensures that children of all abilities can participate. This fosters a sense of belonging and promotes social integration.

3. Themed Play Areas:
Themed play areas, like the coastal-themed playground at Wooda Farm Holiday Park, can create a unique and memorable experience that reflects the local environment.

4. Safety and Durability:
High-quality, durable equipment that meets safety standards is essential. This not only ensures the safety of children but also reduces maintenance costs and downtime.

5. Strategic Placement:
Placing play areas near cafes and other paid facilities can boost revenue by encouraging families to spend more time and money on-site.

WICKSTEED’S DESIGN and manufacture bespoke play equipment allowing holiday parks to tailor their play area.

Providers like Proludic and Wicksteed offer comprehensive support, from initial design consultations and cost estimates to installation and ongoing maintenance. Their expertise ensures that play areas are not only fun and engaging but also safe and durable.
Wicksteed’s capability to design and manufacture bespoke play equipment allows holiday parks to tailor play areas to their specific needs and themes. This flexibility ensures that each play area is unique and aligns with the park’s overall branding and environment.

Investing in high-quality, inclusive play areas is a strategic move for holiday parks, caravan parks, campsites, and glamping sites. These investments enhance visitor experiences, foster brand loyalty, and provide substantial financial returns. By understanding and leveraging the power of play, leisure businesses can create memorable experiences that attract and retain visitors, ensuring long-term success and profitability.
Incorporating diverse, inclusive, and well-designed play areas can transform a holiday park into a preferred destination for families. As the demand for unique and engaging experiences grows, those who prioritize the quality and inclusivity of their play provisions will stand out in the competitive leisure market.

By partnering with experienced providers like Proludic and Wicksteed, holiday parks can ensure that their play areas are not only fun and engaging but also safe, durable, and reflective of their unique identity.

Proludic
0115 982 3980
www.proludic.co.uk

Wicksteed Playgrounds
01536 517028
www.wicksteed.co.uk

Children's play is a crucial aspect of development, fostering physical, social, and cognitive growth.