HIGHLAND HOLIDAYS

Highland Holidays prides itself on delivering unforgettable holidays in the most iconic and beautiful parts of Scotland. Led by the Campbell family, with Andrew and Emily at its helm, Highland Holidays operates three holiday parks across the Scottish Highlands and Argyll: Ben Nevis Holiday Park situated close to Fort William, Oban Holiday Park on the scenic west coast, and Tyndrum Holiday Park, nestled in the heart of the Highlands.

Ben Nevis Holiday Park opened in 2020, shortly before the world faced its first lockdown. Undeterred, the Campbell family used the time wisely to set about transforming the park into a contemporary and quality destination that offers its guests exceptional access to the incredible beauty of the Scottish Highlands.

Ben Nevis Holiday Park is just ten minutes away from the Outdoor Capital of the UK, Fort William. With a location literally in the foothills of Ben Nevis itself, hikers and outdoor adventurers would be hard pressed to find a better basecamp for a holiday. The broad choice of accommodation with 15 accommodation types means that the park has wide appeal.

Guests can choose from standard and hot tub lodges, caravans, camping pods, as well as touring and camping pitches. Common across all accommodation types are the spectacular mountain views! In 2023 & 2024, Ben Nevis Holiday Park won the Hoseasons Diamond Award for ‘Relax and Explore – Scotland’.

HIGHLAND HOLIDAYS aim to create an authentic Scottish experience for their guests.

The park has been widely praised for the high quality of its accommodation and outstanding guest satisfaction. “Being a family-owned, independent group deeply rooted in the Scottish Highlands gives us a unique advantage,” explains Andrew Campbell, Director.

“We truly understand the local landscape and culture, and we use that insight to craft truly memorable guest experiences. We’ve turned potential challenges into opportunities - for example, the growing demand for diverse accommodation has led us to expand our offerings, from spacious hot tub lodges to rugged camping pods, catering to both comfort-seeking travellers and adventure lovers.”

In 2022, the Campbell family acquired Tyndrum Holiday Park (formerly Pinetrees Caravan Park) and set about modernising it. Positioned on the West Highland Way, this park primarily offers holiday and short-stay accommodation for walkers and road trippers, with 11 different accommodation types on offer.

The park’s location is the perfect stopover for those travelling through to Glencoe, Oban or the Scottish islands, but its stunning setting also makes it ideal for a longer stay. The hot tub pods are a standout feature, offering guests a luxurious glamping experience in a picturesque Highland setting. Holiday home ownership is also on offer with a range of modern lodges and caravans available.

BEN NEVIS HOLIDAY PARK has an outstanding location in the foothills of Ben Nevis itself

A mix of holiday rental accommodation and holiday home ownership is also on offer at Highland Holidays’ most recent investment – Oban Holiday Park (previously known as Gallanach Caravan & Camping Park), which opened in July 2023. This stunning park has a prime location on the scenic west coast, overlooking the Isle of Kerrera and Oban Bay.

Oban Holiday Park offers an impressive 16 different accommodation types but there is a focus on providing high-specification lodge experiences. “We introduced luxury waterfront hot tub lodges at Oban,” explains Andrew Campbell. “Now the primary accommodation on the park, these lodges offer front- row views of the sea, stylish interiors, spacious decking with a private hot tub, and direct access to some of Scotland’s most stunning sunsets - perfect for couples or small groups seeking comfort, relaxation, and a view.”

Another new development on the park is a series of four-bedroom hot tub lodges. Recently introduced, these spacious, premium lodges are ideal for families or groups. Featuring modern interiors, open-plan living areas, private hot tubs, and outdoor decking, the new lodges offer a high-end retreat in a coastal setting.

Holiday home buyers can choose from a selection of stylish new lodges and static caravans. Ownership at Oban offers the opportunity to return time and again to a personal coastal retreat in one of Scotland’s most scenic locations, with the option to sublet when not in use. More exciting new additions at Oban Holiday Park are in the plans for the coming years.

LUXURY WATERFRONT Hot Tub Lodges offer front-row views of the sea and stunning sunsets

The holiday parks business comes with its fair share of challenges – from changing guest expectations to increased competition and the need for sustainable tourism. Highland Holidays has responded by staying true to their core strengths while continuously evolving to meet modern demands. Their business model hinges on quality informing every aspect of the guest experience, as well as a keen understanding of what modern holidaymakers seek.

Each park is pet-friendly, family-friendly, and designed to offer both adventure and relaxation in equal measure. “With multiple parks, our focus is on maintaining consistently high standards across every touchpoint,” explains Andrew Campbell.

“We aim to create memories that last a lifetime through exceptional customer service, carefully selected park locations in stunning natural surroundings, and a range of high-quality amenities and accommodation to suit every guest.” There’s more than a nod to sustainability and seamless integration with those stunning surroundings too.

TOURING AND CAMPING options are also available at Oban Holiday Park.

Oban Holiday Park gets its water supply from nearby hillside springs, making it a particularly environmentally friendly choice. Tyndrum Holiday Park is surrounded by pine forests, home to a variety of wildlife, and offers a children’s quiz to encourage early adoption of eco-responsibilities.

At Ben Nevis Holiday Park, Campbell’s Café serves meals made with locally sourced ingredients, giving visitors a chance to enjoy delicious native Scottish cuisine. Through Highland Holidays, the Campbells are particularly proud to present an authentic Scottish experience for their guests, set against breath-taking landscapes and rich cultural heritage.

“With travellers now prioritising flexibility, pet-friendliness, and multi-generational appeal, we’ve designed our parks to be inclusive and adaptable,” says Andrew Campbell. “Highland Holidays embodies the spirit of togetherness. As a family-run business we truly recognise the importance of family time and the joy of shared experiences. Our mission is to offer our guests unforgettable family holidays in Scotland.”

Highland Holidays
0333 188 1930
www.highlandholdiays.com

GIVE YOUR PARK A LIFT

For more value from your transport choice, the STAR Capella 2-HCX Lifted is a versatile option for holiday parks. It serves equally as a people carrier and a work machine. Seating two with ample luggage space and with a towing capacity of 320kg and cargo box payload of 150kg means it gets the work done.

Being a ‘lifted’ model means it stands at 170mm off the ground giving it great off-road capabilities and meaning it suits most surfaces and hilly sites. It comfortably delivers up to 80 miles on a full charge and can be charged to full overnight.

And there’s no fear of ‘range anxiety’ as it’s really easy to tell via the app what the battery life is so there’s no chance of ever getting caught out no matter how big your site. But there’s no need to take just our word for it, Three Cliffs Bay, a five-star holiday park, in Gower, Wales, has one for its 52-acre cliff land site where it quickly established its reputation for quiet motoring and a productive performance.

Specifically, it is being used for off road carrying situations and gardening jobs and owner Tom Beynon says: “This machine proved very quickly that it could take on all the tasks we needed it to. The big, strong cargo area at the back and the fact that we can add a trailer means it’s an essential part of our gardening arsenal.”

With zero emissions and very low noise, the work day doesn’t interrupt the customers’ holiday, early work schedules or operations near the caravans, glamping, camping and yurts at the venue. With a comprehensive warranty: two-years bumper to bumper on the vehicle, four years on the chassis and six-year limited warranty on the lithium battery, a STAR people carrier is a safe and reliable choice.

Reesink e-Vehicles
01480 226800
www.reesink-evehicles.co.uk

LUXURY GIRLIE STAYS IN SCOTLAND

Girls’ weekends away aren’t new, but more and more female groups are looking for a getaway where they can really get away from everything. A place where there are few people, no nightclubs and definitely no kiss me quick hats!!

Combining luxury, stunning scenery and a quiet bar and restaurant nearby, Loch Tay Highland Lodges, one of Largo Leisure Holidays stunning, Scottish parks in Perthshire, has two unique premium houses perfect for groups looking to relax, reconnect and recharge.

Not only is it the best way to spend time together, but also the best way to clear your own mind and keep your mental health on a high being away from home while still having home comforts. Loch Tay House sleeps up to 10 people, perfect for those big groups of friends to go away together without having to find separate accommodation, meaning you can enjoy each other’s company morning, noon, and night.

The house boasts five beautiful bedrooms, four of which are en-suite, a large upper living room, and its own secluded private garden. As you step outside, the 10-person hot tub and stunning garden views, give you a great place to all relax together for a chilled girl’s night in.

Mill House sleeps up to eight with 4 bedrooms, including similar facilities for your dream girls’ trip. Their downstairs snug TV room is just what you need to sit back with a glass of wine and watch your favourite chick-flick together after an evening in the hot-tub with views of waterfalls which run alongside the property.

Founded in 2003, then in March 2022, the group was acquired by Limerston Capital. Largo Leisure Parks offer award winning glamping and lodge holidays in six stunning areas of Scotland. Each park has its own unique characteristics and offers a varied choice of holiday accommodation to rent and own including self-catering glamping, wooden cabins, cottages, deluxe beach huts, premium lodges, and caravans.

WISH YOU WERE HERE

WISH YOU WERE HERE

Snapshots from The Quiet Site in The Lake District...

The Quiet Site has scooped gold at this year’s VisitEngland Awards for Excellence 2023, having been named the top Camping, Glamping and Holiday Park of the Year. The Cumbrian destination boasts a stunning location in the fells overlooking Ullswater, first opened its doors to campers and caravanners 60 years ago.

Over the past two decades sustainability has been the site’s focus, with both business and investment choices based on a desire to be fully sustainable which has resulted in the site becoming one of the greenest holiday parks in the UK.

The Quiet Site is a multi-award-winning carbon neutral holiday park, consisting of several accommodation options including a self-catering holiday cottage, luxury Glamping Cabins, timber Camping Pods, underground Glamping Burrows and carbon positive Gingerbread Houses.

In addition, it offers all-weather tent pitches and hard standing pitches for caravans and motorhomes. The site’s facilities include a historic pub, a zero-waste shop, pizzeria and creperie, games room and lots more. Daniel Holder, Managing Director of The Quiet Site said: “We are over the moon to have been awarded this most prestigious recognition by Visit Britain.

“Our team works tirelessly to provide guests with both the best and the most sustainable stay possible, reflected in the fact that 84% of our bookings come from repeat stays or recommendations. “We hope to welcome both returning and new guests for many years to come.”

The Quiet Site
Tel. 01768 486337
Email. info@thequietsite.co.uk
www.thequietsite.co.uk

BIGGER NOT ALWAYS BETTER

BIGGER NOT ALWAYS BETTER

THE TWO CENTRE RESORT Potters tops the Which? holiday park survey

Butlins, Pontins and Center Parcs were all beaten by smaller independents in the Which? annual survey of holiday park destinations published this summer. The consumer group asked 1,355 Which? members and members of the general public to complete an online survey about their experience of recent stays at UK holiday parks and resorts.

Which? rated 18 holiday parks for cleanliness, accommodation, facilities, customer service, entertainment, food and drink, value for money and costs per night. It was the lesser known names that triumphed over their megabrand rivals in the results which were undertaken from April 2022. Only the top performing parks and resorts have been awarded Which? Recommended Provider (WRP) status.

Respectable marks were attributed to Center Parcs at 72% and Butlins with 71% but Pontin’s could only manage 59% based on reviews of ‘grotty chalets’ and ‘lacklustre’ entertainment. First and second-placed Potters Resorts and Waterside Holiday Group, are both family-run brands that have been in the business for decades. They scored five stars in every category, including customer service and value for money.

Operating for over 100 years, Potters was opened by founder Herbert Potter after he won £500 in a competition. With all-inclusive resorts in Norfolk and Essex, Potters scored top marks with an impressive overall score of 88%. More a resort than a park, accommodation at Potters is in bungalows, hotel rooms and suites. Nudged into second spot with 87%, the small regional brand, Waterside Holiday Group has four luxurious parks, three in Dorset, one in Cornwall.

INDEPENDENTS like Fowlers scored highly in the Which? survey

Their caravans are as classy as they come – at least 3.6 metres wide, with central heating and double glazing, plus fully equipped kitchens and widescreen TVs. Or you can glamp in a safari lodge with a private hot tub. Unlike Potters, Waterside does not offer an all-inclusive rate, meaning visitors pay extra on top to dine at its beachfront bars or restaurants.

A close third, Bluestone Wales attracted a customer score of 81%. Founder William McNamara originally opened up his dairy farm to guests in the 1980s when milk quotas threatened his livelihood. Today this single five-star resort has expanded to a sprawling 500 acres, where rolling countryside meets rugged coastline within the Pembrokeshire Coast National Park.

Scoring 78% in fourth spot, John Fowler began in 1953 as one caravan in a field but has expanded to 11 coastal locations across Devon, Cornwall and Somerset, with a wide range of accommodations and prices. Like many independents, John Fowler Holidays stood out for its customer service – rated five stars with the Which? verdict: “It’s cheaper than Pontins and about the same price as Butlin’s, but better than both.”

YOUR ONE STOP PARK HOME SHOP

YOUR ONE STOP PARK HOME SHOP

MORE THAN 60 HOMES will be on display at June’s Stoneleigh event.

Don’t miss the UK’s largest free outdoor show for holiday and residential park homes as the World of Park and Leisure Homes returns in June to the NAEC Stoneleigh Showground in Warwickshire Open from June 9th to 11, park owners and trade are welcome on all days but especially encouraged to make full use of the ‘Trade Preview Day’ on Thursday June 8th where you can discuss your requirements and consider options in comfort and privacy with leading manufacturers.

There will be over 60 homes on display from at least 22 manufacturers including many familiar names and others new to the industry. The show provides a fantastic chance to meet manufacturers with homes to sell, find the best deals and get the best delivery dates in a relaxed yet professional atmosphere.

It is the perfect opportunity to see so many homes all on display together, compare models and see the latest designs and innovations! Open daily from 10am to 4pm, visitors are welcome to bring along family members and even well-behaved dogs are invited.

For those wishing to extend their stay, there are a wide range of hotel, B&B and other accommodation options in the area and motorhomes, caravans and camping facilities are available to book on the NAEC Stoneleigh showground itself. With free parking available, the NAEC Stoneleigh is situated between Leamington Spa, Kenilworth and Coventry and is very well signposted from the many major routes that run close by. Simply plug CV8 2TA into your Satnav.

World of Park & Leisure Homes Show
www.parkhomeandleisure.co.uk

BEAMING SUCCESS FOR TORCHLIGHT FESTIVAL

BEAMING SUCCESS FOR TORCHLIGHT FESTIVAL

 

THE CAMPING AND CARAVANNING CLUB’S first Torchlight Festival of Camping this summer relaunched the previous National Feast of Lanterns which dated back to 1921.

 

More than 4,500 people attended The Camping and Caravanning Club’s first Torchlight Festival of Camping this summer at Walesby Forest in Nottinghamshire. The new-look festival built upon the Club’s long history of running family- friendly events and relaunched the previous National Feast of Lanterns (NFOL), which dated back to 1921.

The festival’s main stage, sponsored by Cotswold Outdoor, played host to big-name music acts including Squeeze, Gabrielle and The Wurzels. The Club’s President, TV presenter Julia Bradbury, also took to the decks for her own DJ set where she performed on stage alongside The Invisible Circus – a spectacular illuminated show of acrobats.

And there was also a wide range of activities in the Family Tipi and an on-site wellness sanctuary. Nicola Simpson, the Club’s Director of Marketing and Insight, said: “We were delighted to welcome campers to our very first Torchlight Festival of Camping. “Torchlight saw us launch a new festival and at the same time pass the traditions of a fantastic Club event that served us well for a century on to a new generation of campers and festival-goers.

“It was wonderful to see so many caravans, motorhomes and tents illuminated with lights across Walesby Forest while families and friends met up and had a great time enjoying outdoor activities and top music acts. The festival was ageless with Club members ranging from babies right up to campers in their 90s, which helped create a fantastic atmosphere. We’ve been overwhelmed by so much positive feedback.”

EXTENDING VISITOR SEASONS

EXTENDING VISITOR SEASONS

Neil Campbell reports on his recent autumnal holiday stay...

 

THE CCC LISTS 18 of its campsites as being open all year round.

 

With modern motorhomes and caravans now built to withstand cold weather, equipped with proper insulation and efficient heating, more and more sites are extending their bookings to include autumn and winter stays. My wife and I recently decided to give out-of-season touring a go and hired a motorhome for a long weekend at the St Neots campsite run by the Camping and Caravanning Club (CCC), situated next to the River Great Ouse in Cambridgeshire.

The Hardwick Road campsite is open until the end of October — long enough to embrace the autumn half- term holidays and Halloween. We had checked in online as the CCC encourages you to do, and this made arrival a seamless process. We were met at the gate as we arrived with a friendly welcome, which makes all the difference. We didn’t even have to get out of the motorhome and were led by one of the managers to our pitch – and in fact we were given a choice of three.

 

YOU CAN BUY FISHING LICENCES on-site for the nearby River Great Ouse.

 

A speedy reception and check-in makes all the difference and makes for a more relaxed start to your holiday, with online check in a massive advantage. It is a real help if there is plentiful local information, with brochures for local cafes, takeaways and taxi firms, and several maps showing the local area. Hooking-up could not have been simpler, with the electricity point directly behind the pitch.

There was a waterpoint about 10 metres away if we needed it, although we had a full tank. There was also a well-equipped motorhome service point where you could drain grey water and fill up with fresh water, and two chemical toilet disposal points. We were on a hardstanding pitch of about 8 metres by 4 metres, with an electric hook-up.

There was just about room for our pop-up gazebo, although we didn’t put it up in the end as the weather was good. There would have been ample space for a motorhome awning, and as the CCC has a policy of six metres between pitches, the whole site felt well spread out. The grounds had very well-kept grass and mature trees across the site, so that it retained a feeling of being in the country even though it was on the edge of a town, about 10 minutes’ walk away.

 

TOURING SITES NEED to balance the benefits of extended visitor seasons against the increased costs involved.

 

STAY RATES
We paid just under £100 for three nights for two adults. A grass tent pitch with electric would have been about £95, or a tent pitch without electric just under £80. We paid a 25% deposit, with the balance being collected on our day of arrival. It would also have been straightforward to change the dates of our booking online. There was also a lot of site information available on the CCC website, so we knew what would be there.

Check-in time was from 1pm, and contactless, which is a real advantage for arriving campers, particularly when the days are getting shorter, and checkout was mid-day, allowing for a leisurely start to the day without any need to rush. Facilities were excellent – spotlessly clean and spread across two blocks, so when one was shut for cleaning for 45 minutes, the other one was open. There were plenty of showers, although no shower curtains although there were locking doors of course.

 

THE ST NEOTS CCC SITE in Cambridgeshire is open until the end of October — long enough to embrace the autumn half-term holidays and Halloween.

 

The washing-up areas were under cover and there was plenty of hot water, and the laundry looked well-equipped with plenty of machines. Disabled access to the facilities looked to be excellent. There was a parent and baby room. I was also very impressed that there was a defibrillator machine, in my opinion every campsite should have one – it could save someone’s life. The bins were located at one location near the entrance, presumably so that the dustbin lorries only had one place to pick up from.

There were no separate recycling bins, so everything went in one rubbish bag. We were told that they were sorted out by the refuse collection teams. The campsite wifi was also very effective, and with an easily remembered password. There were lots of dogs and it seemed a very pet-friendly site. There was a code to get through the barrier onto the site, and an automatic barrier when you left. There was also a code for one of the loo blocks, as I think passing walkers had been using the facilities for free!

 

THE TOWN FACILITIES were within easy reach for walking or cycling.

 

ON-SITE SHOP
There was no shop on site although LPG gas was available from reception, as was the ability to freeze ice packs crucial if you are tent-camping. You could also get fishing licences for the nearby River Great Ouse. I think in an ideal world motorhome or caravan hardstanding areas would have individual water supplies and drainage points for grey water.

A small shop stocking essentials would be very useful – canned goods, bread, basics such as pasta, milk and perhaps eggs. If there is a shop, the essentials of camping gas, charcoal, firewood and batteries for torches should be freely available. Highly desirable food items would include marshmallows, hot chocolate, cake and anything that can be toasted on a fire — crumpets and teacakes chief among them.

Providing local information is also vital some sites offer the wonderful service of a visiting pizza or fish and chip van, but if not then leaflets for local takeaways, and directories for other services, can make a huge difference. Games, books or DVD’s to borrow or buy offer added value. The CCC lists 18 of its campsites as being open all year round, with the most northerly being Moffat in Dumfries and Galloway in Scotland and the most southerly being Tavistock in Devon.

Touring sites will of course need to balance the potential to attract visitors during the off season against the cost of doing so. From the campers’ point of view, a full range of facilities need to be available if a campsite is open — hot showers and a laundry being probably top of the wish list. Our experience of holidaying in autumn has only served to make us want more — we are already planning a winter trip and wondering if we are hardy enough to try it in a tent!

BUBBLING OVER

BUBBLING OVER

The hot tub influence on increasing bookings...

 

THE VACATION RANGE, from Superior Wellness, boasts robust features designed specifically for the holiday let market.

 

For the holiday industry, 2022 has been another record year for staycations, delivering an estimated £15.5billion boost to the British economy. According to Sykes Holiday Cottages’ annual Staycation Index, 77 per cent of Brits holidayed in the UK this year, spending an average of £822 on their accommodation alone.

So how do you make your holiday destination stand out from the crowd and increase the odds of internet surfers pressing the book button? The simple answer – add a hot tub. “UK staycations with hot tubs consistently appears on a list of the most common staycation searches,” says Gareth Ward, Sales Director at Superior Wellness, one of the UK’s leading hot tub suppliers.

“A hot tub not only adds a touch of luxury but can also increase occupancy and revenue by up to 60%. “But much more than that, a hot tub allows families and loved ones to reconnect and spend quality time together,” Gareth adds. “People are also focusing on their wellness much more and a hot tub can help with this – soothing aches and pains, reducing anxiety and stress and relieving headaches. All reasons that may inspire a customer to book a holiday property with a hot tub.”

 

OFFERING A HOT TUB with your holiday let will increase bookings on average by 60 per cent. Pic. Rotospa

 

HOLIDAY LET
Jonathan Pritchard owns a holiday let based in Anglesey, he recently made the decision to add a Vacation Social hot tub, from the Superior Wellness stable, to his property. Jonathan purchased the hot tub from Superior Wellness’ partner at Concept Spa in Wales and he explains: “We wanted to increase bookings and people always say that it’s a bonus to have a hot tub, we were also recommended to get one by Sykes.

“I was recommended by Concept Spa to go for the Vacation social based on the value for money, the fact it’s simple and easy to use, less hassle/ maintenance, less things for people to break. “It has most definitely made a difference to my bookings; we are noticing that the winter months are also filling up much faster.”

If you are looking to purchase a hot tub for your holiday let, Superior Wellness recommend the Vacation Range or their Platinum Spas Holiday Let 5 hot tub. Both offerings are perfect for holiday homes, cottages, B&Bs and Airbnb as they designed specifically for the holiday let market these hot tubs offer a basic layout with no breakable or removeable components and are designed for heavy usage.

The robust but minimalistic design perfectly complements any garden, decking or outdoor environment. Gareth Ward again: “We do get a number of queries from potential buyers and this is a common question. But is the constant upkeep, care and maintenance is going to offer a decent return on your investment?

Gareth Ward again: “You need to look after your hot tub and ensure you provide the care and maintenance it needs and stick to the guidelines. However, the increase in revenue you will receive in terms of price per night and occupancy will outweigh any time and money spent on the upkeep.”

 

 

HEAT TIMES
Waiting around for a hot tub to warm up isn’t a holiday guest’s idea of fun, so Golden Coast’s exceptionally fast hot tub heat pumps are ideal for ensuring the spa is ready to enjoy in no time. The inverter-driven Golden Coast air source pump heats water quickly and efficiently.

During a test conducted on a hot tub in an ambient air temperature of 12 degrees, Golden Coast found that it took three hours and 40 minutes to heat the hot tub water from 10 degrees to 38 degrees. This was much faster than the electric heater previously being used.

A Golden Coast heat pump operates on a lower current so uses much less energy than electric heaters without compromising on performance. For each kilowatt of energy consumed, the heat pump offers an output of up to 13 kilowatts of heat – that’s 13 times more efficient than a standard electric heater.

A Golden Coast pump can reach an extremely high coefficient of performance meaning that once the water reaches the desired temperature (up to 40°C) the heat pump turns off while maintaining the temperature. “It is quicker to heat a hot tub with warmer air temperature, but a Golden Coast heat pump performs even in cold weather, so hot tubs can be enjoyed all year round,” says Adam Clark, General Manager at Golden Coast.

“Our heat pump is extremely energy efficient, allowing park owners to make significant savings on their bills. The more hot tubs a holiday park has, the more savings that can be made. Golden Coast has supplied air source heat pumps to a number of holiday parks with great success and with extremely positive feedback from park managers.

Golden Coast’s General Manager, Adam Clark, advises: “Whereas some heat pumps can be loud, a Golden Coast heat pump uses a unique ventilation structure enabling it to maintain noise levels as low as 25dB — ensuring peace and quiet for guests and peace of mind for owners.” When it comes to holiday hot tub insurance, Compass Insurance advise, to make sure that your insurance covers you for loss or damage as well as any possible legal liability arising from them being used.

 

GREAT FOR FRIENDS and family who want to relax on holiday, the Vacation Lounge hot tub is for 5-6 people and offers the perfect combination of one lounger and five seats. This 13 amp hot tub has R10 insulation and 25 jets.

 

INSURANCE COVER
Most insurers will include hot tubs in their general definition of structures, hire fleet or caravans (at Compass they do) but it’s worth checking the definitions in your policy to make sure. From there it’s also really important to make sure that the replacement cost of the Hot Tub is factored into any sum insured you have for your hire fleet. As well as the Hot Tubs themselves being insured your legal liability to the public using them should also be checked.

Have clear and documented guidance as to who should and shouldn’t use Hot Tubs. Holidaymakers with health conditions, including those with serious illnesses, respiratory and cardiac conditions and diabetes, as well as pregnant women or those on certain medications, should seek advice from their doctor before using a hot tub. Similarly, infections and disease can be spread, so those with body infections and open sores/ wounds etc, should not use a hot tub.

Comprehensive signage and instructions on the use of the hot tub are also important. Most of the claims we see in relation to Hot Tubs, and wet areas in general, relate to slips and trips when getting in and out. Cleaning and maintenance are critical and any hot tub owned by the park should follow a documented and robust process. Where possible this should also be in line with the manufacturer guidance and regular evidence, checks and logs kept.

Regularly checking the water, systems and filters is also essential. Parks have responsibilities even where they do not own the hot tub in question. The Health and Safety at Work Act 1974 does not apply to privately-owned hot tubs where there is no financial gain and they are used exclusively by the private owner, family members and occasional guests.

Park owners should also consider the matter of Employers’ Liability. We have seen a case in the past where an employee was known by their employer to have a reaction to chemicals, but the wearing of personal protective equipment (PPE) was not enforced. It is almost impossible to defend a claim when a relaxed approach to employee safety is taken. This highlights the importance of training staff appropriately and having systems in place for them to follow when they are involved in the cleaning and maintenance of hot tubs.

 

 

COMPANY CONTACTS

Golden Coast
Tel. 01271 378100
Email: swimmer@goldenc.com
www.goldenc.com

SuperiorWellness
Tel. 01246 559071
Email: info@superiorwellness.co.uk
www.superiorwellness.co.uk

Compass Insurance
Tel. 0344 274 0276
Email: enquiries@compass.co.uk
www.compassparks.co.uk

PARK HOLIDAYS UK FLEX MUSCLE

PARK HOLIDAYS UK FLEX MUSCLE

PARK HOLIDAYS UK takes its portfolio to 54 locations with the acquisition of Park Leisure.

 

Park Holidays UK has confirmed its acquisition of holiday parks group Park Leisure which owns 11 holiday parks in popular locations in England, Scotland and North Wales. It will bring to 54 the number of parks now operated by Park Holidays UK – and follows the company’s acquisition of nine parks from Bridge Leisure in 2021. The enlarged portfolio, says the group, will provide it with an even stronger national platform from which to serve Britain’s fast-growing domestic holiday market.

Park Holidays UK director Tony Clish said the coming together of the two well-established groups presented exciting new opportunities in one of tourism’s most dynamic sectors: “Both companies have invested substantially in their parks over recent years and created a range of high-quality holiday products which people clearly enjoy,” he said. “Park Leisure’s 11 parks have all gained top five-star tourist board awards and represent the high-quality standards we have been working towards in recent years.

 

“Whether customers are looking to rent or buy a holiday home, we can now offer a wide geographical spread of parks able to deliver a first-class experience at an affordable cost. “We will continue to invest in all of our parks to ensure that that their facilities and standards of service are maintained to the highest possible levels,” said Mr Clish. “The domestic holiday market continues to gain traction in the post-Brexit and post-pandemic market, and we are continuing to see an ever-increasing demand for UK holidays.

“Quality is the main driver of bookings and holiday home sales, and this union will consolidate some of the finest holiday parks in the UK into one single group,” said Mr Clish. Parks in both groups provide extensive leisure facilities and family entertainment, together with carefully managed landscaped grounds in which holiday lodges and caravans are located. Park Holidays UK was formed over 35 years ago, and its parks today span the length of Britain from Cornwall in the west to Moray in northern Scotland. Park Leisure has operated holidays parks for more than 20 years, and has a presence in Cornwall, Herefordshire, Lancashire, Northumberland, Yorkshire and North Wales.