NATURE CALLS

Posted on May 17, 2024

If you ever wonder why you spend so much time planning, designing and maintaining your on-site washroom facilities, well the facts speak for themselves. On average, people in the UK visit the bathroom between six and eight times every day. That adds up to a whopping 2,500 times in every year and accumulates to three years sitting on a toilet during their lifetime.

Family changing space cannot be over emphasised. Apparently, you will change a baby’s nappy up to 10,000 times before they can use the bathroom by themselves. For those who fancy flushing money straight down the toilet, this one’s for them. A toilet paper roll made from 22-carat gold went on sale in 2013.

Sold by the Australian company Toilet Paper Man, it was priced at a whopping US $1,376,900. If you are looking to bulk order your stock control, you might like to know we use an average of 57 sheets of toilet paper a day. Toilet paper was first invented by the Chinese in the 6th century.

Each sheet was two feet by three feet. Imagine trying to get an eight-pack of that stuff in the washroom store cupboard. According to the well-known Harpic brand, a public toilet can play host to over 40,000 germs at any given time so it pays not just to follow a diligent routine but to keep a very clear record of that routine.

TICKING BOXES
Organisations like Visit England and professional teams like the Cubicle Centre and Commercial Washrooms are always on hand to assist you from the start of your project through to completion. You have to make sure you tick the boxes laid out in the Caravan Sites & Control of Development Act 1960 - Touring Caravan and Campsite Site Conditions.

Although not necessarily legally binding, in general, the following apply for you to demonstrate duty of care:
• Separate ladies and men’s washrooms.
• Optional family facilities
• Working toilets
• Basins with hot and cold water
• Showers with TMV3 (Thermal Mixing Valve) temperature-controlled water
• Power and shaver points
• Disabled toilet and/or disabled shower rooms compliant with Doc M of the building regulations
• Level-entry shower suited for wheelchairs
• Baby-changing facilities, ideally within both male and female washrooms
• Chemical toilet disposal points
• Separate dishwashing facilities - usually external to the toilet blocks
• Drinking Water

Let’s get down to some basic maths. The numbers of facilities provided should be one toilet and urinal for men and two toilets for women for every 30 pitches. There should be a minimum of four water-flowing washbasins per 30 pitches; two each for men and women.

They shall be adjacent to the toilets – usually within the same room. Where a site provides 70 or more pitches, provision of showers shall be on the scale of one shower per 25 pitches.

ALTHOUGH MEN AND WOMEN prefer separate cubicle space family- friendly facilities are an added bonus.

PRO RATA
When considering the numbers of toilet cubicles to be included it is good practice to make allowance for 1 in 4 cubicles (in any same-sex washroom) to be classed as ambulant. This includes for grab rails and outward opening doors. Toilets may not be justified where sites have less than ten pitches.

Their site position should be agreed in discussed with the appropriate authorities. Because of the likelihood that children will use site facilities the basins/ showers’ hot water temperature should be controlled by the use of thermal mixing valves. Thermal Mixing Valves (whether integrated within the shower/ basin or as an addition to the supply pipe-work) will limit the hot water temperature to a comfortable level and offer a safeguard against scalding.

When planning a new build washroom block or refurbishing an existing facility there are many building-related health and safety issues to consider. The common sense advice is to appoint and work with a reputable building firm, ideally one who specialises in commercial washroom and toilet refurbishment projects and liaise with planning authorities from the earliest stage.

Unless the budget is particularly tight, the advice is to go for strong and robust materials fit for the high level of use modern holiday resort washrooms receive. For example the use of Solid Grade Laminate toilet/shower cubicles as opposed to a cheaper chipboard core laminate material. The payback over time is likely to be significantly better. Commercial Washrooms Ltd can, of course, offer advice on the different materials available within the commercial washrooms market.

Read our blogs on Washroom Design. Inclusion of baby changing facilities is essential in modern-day toilet and washroom facilities. Depending on the size of the washrooms this may be as simple as a fold-down baby changer or a dedicated family room containing shower, toilet and basin as well as a considerable worktop and vanity unit space for laying the child down.

PATTERSONS WORKED with Away Resorts to freshen up facilities at Tattershall Lakes.

OUT OF THE CLOSET
From desirable to dilapidated, modern to outmoded, holiday destinations boast a compendium of conveniences as you aim to create your wellness oasis. Focus on the senses, a bit of background music helps cover some embarrassment – or turn this into a marketing opportunity with a blast of promotional ads or podcasts. Aromatherapy can play a significant role. I mean the pleasant kind.

In fact, the very earliest air fresheners were made from pomegranates and cloves while the first modern air freshener was introduced in 1948. You could also take the opportunity to turn your smallest rooms into art galleries with large scale themed pictures of local scenes or even celebrated film stars. Plan the washroom project as early and as thoroughly as possible in all instances.

This should include detailed working drawings which are continually consulted as well as a robust schedule of the work. Barring any unforeseen issues arising the upgrade should then happen within time and budget. Don’t be tempted to go cheap. More expensive and durable materials will likely last longer and be a better fit for purpose with the rigours of a busy holiday site.

Design of a washroom should be carried out by professionals with appropriate experience of this type of installation as there are many common errors which can be avoided. They will usually offer a full design service with CAD drawings for either a new build or refurbishment. Well-designed and energy-efficient washroom facilities can significantly enhance the overall customer experience for holiday park visitors, while clean, comfortable and modern environments can lead to positive reviews and repeat business.

SOMETIMES WE CAN take providing pet-friendly facilities just a step too far.

ENERGY EFFICIENT
With a prominent focus on the importance of water conservation coupled with the need to offer high-quality and modern washroom facilities, Richard Braid, Managing Director at Cistermiser, explains how holiday park operators can maintain a strategic edge.

“Offering premium, comfortable and energy efficient washroom facilities sets a holiday park apart from competitors. With more customers becoming environmentally conscious when it comes to choosing holidays and parks needing to manage their impact on the environment, it becomes a key selling point to attract more visitors and increase occupancy rates,” explains Richard Braid, Managing Director at Cistermiser.

“Incorporating eco-friendly washrooms can help reduce the environmental footprint of the holiday park while minimising water and energy usage, demonstrating a commitment to sustainability and responsible tourism practices. Energy-efficient washrooms can also lead to significant cost-savings over time.” Richard concludes: “Maximising washroom facilities’ design and energy efficiency is not only beneficial for the holiday park’s bottom line but also crucial for enhancing customer satisfaction, maintaining competitiveness and demonstrating environmental responsibility.”

We humans share five common activities every day: breathing, eating, drinking, sleeping and toileting… when you’re away from home, it’s often the latter which creates the biggest cause for concern. Despite this, washrooms are often overlooked, even in the hospitality and leisure sectors where guests of all ages will need to make sure of your facilities. Whether you have a positive or negative experience as a customer, chances are you’ll share it with family, friends and colleagues, or even make a few negative comments on sites like Trip Advisor and Facebook.

Maintaining high standards for your washroom provision can separate you from the competition in a crowded industry. After all, switched-on holiday destination operators know that it makes financial sense to keep visitors on-site as long as possible. The longer they stay, the more money they spend - and not just a spending a penny!

: OVER IN THE US, more than 7 million people admit that they have dropped their handset into the toilet bowl.

: YOU CAN NEVER go too far wrong with a splash of lavatorial humour.

: THE LAKE DISTRICT’S Hillcroft Park were the holiday park category winners in this year’s Loo Of The Year competition.

UNMISSABLE OPPORTUNITIES

Posted on October 26, 2022

UNMISSABLE OPPORTUNITIES

Four shows in one at Birmingham's NEC...

FOUR SHOWS IN on, promises to be a crowd pleaser at Birmingham’s NEC.

Combining industry-leading exhibitors with the latest products and services for the holiday park sector, with a healthy splash of networking and discussion opportunities from its inspiring speaker programme, Holiday Park & Resort Innovation returns to Birmingham’s NEC this November 2nd and 3rd Together with Farm Business Innovation, Leisure Food & Beverage and the Family Attraction Expo, Holiday Park & Resort Innovation creates an unmissable opportunity to be inspired and equipped to develop your business in 2022 and beyond.

More than 500 exhibitors will showcase their offerings across the two days of the event. Amongst them is Greenspan Projects, whose team is excited to be back at the event. “This is a show that pushes the boundaries of holiday park and resort innovation,” said Greenspan’s Michaela Rowland. “There are always fascinating exhibitors and special guest speakers which leave us feeling inspired and excited to see what we can deliver next for similar clients.

THE SHOW PRESENTS an unmissable opportunity to be inspired and equipped to develop your business.

EXCITING PROJECTS
“This year, we will be talking about our most exciting projects involving zip coasters and high ropes currently underway in the USA, Canada and the Mediterranean, as well as a world first – adventure golf in an underground cavern, recently launched in partnership with ZipWorld.”

CampManager will also be returning to the event to showcase its cloud-based management and booking system. “We recognise the value and quality of Holiday Park Innovation and have made a dedicated effort across several years to attend the show,” said Thomas Drake. “We are itching to get out of the office and in front of potential and existing customers for a good chat.

With over 16 years’ experience in the industry, we are excited to share our top tips with the UK’s growing community of holiday park and campsite owners.” The keynote theatre programme – sponsored by Maxxton and CampManager – includes Luke Hansford from Hoseasons who will discuss the importance of consumer insights in creating valuable holiday experiences for guests and in helping operators maximise revenue.

MORE THAN 500 EXHIBITORS will showcase their offerings across the two days of the event.

Sustainability will be the main theme for Michael Holding of Visit Inverness Loch Ness as he explains how the area became the first carbon neutral business improvement district (BID) in the UK. Other confirmed speakers include Jonny Baird of Bluefield Houseboats and Richard Carroll of Landal Green Parks. Andrew Jones, winner of Diversification of the Year in the British Farming Awards, will be talking about his journey from farmer to glampsite owner and what he has learnt along the way.

David and Felicity Brown of Hoe Grange Holidays will discuss how winning awards helped raise their business’s profile. Sheena Corry of The Forge will explore the business opportunities of wild swimming and retreats. Look for full details of the speaker programme are available on the show website Holiday Park & Resort Innovation returns to the NEC Birmingham this November 2nd and 3rd. Tickets are free and available now at www.holidayparkshow.co.uk

HOLIDAY PARK & RESORT Innovation promises an inspiring speaker programme.

YOUR A-Z OF MUST-SEE EXHIBITORS

AT YOUR CONVENIENCE

Posted on April 27, 2022

AT YOUR CONVENIENCE

Jane Herbert on well-spent investment in washroom facilities…

THE CUBICLE CENTRE’S Cairngorm range is the perfect solution for high traffic areas such as Pillaton Hall Farm.

As the UK staycation boom continues, the focus has never been so intense on the need for holiday park and campsite operators to provide top quality facilities. Footfalls are higher but the customers also ever more discerning, as the industry attracts a new level of clientele. Lee Robinson of Yorkshire based Cubicle Centre who have manufactured, supplied and installed many thousands of bespoke washroom cubicles all over the UK.

Lee advises: “Robustness and longevity of product is key to ensuring your washroom stays in tip-top condition throughout the season. “The smallest rooms in the building really can lead to the biggest frustrations,” Lee explains. “The main pitfall we see in washroom design is when someone has chosen an unsuitable material for cubicles and they end up being completely unfit for purpose.” The Cubicle Centre’s Cairngorm range is the perfect solution for high traffic areas and the ideal choice for many busy campsites, such as Pillaton Hall Farm in Staffordshire.

The Cubicle Centre designed the waterproof, hardwearing and easy to clean cubicles and matching vanity units, made from CGL (Compact Grade Laminate). The facilities at Pillaton were also made to be child-friendly, with low profile wash basins and urinals. “We were pleased with the completed washrooms in our new facilities block. Our customer feedback since the opening has been amazing,” says Pillaton Hall Farm owner, Dave Pearce.

FAMILY FRIENDLY

Appealing to everyone in the family, as well as the needs of less able visitors, is an increasingly important design consideration. According to Lee, washrooms are now much more likely to include family facilities, as well as privacy screens. Having a specific dry area within shower cubicles is also a necessity. “Our washroom panels at a recent caravan park installation in Snowdonia are a good example of dry area provision within a shower cubicle,” says Lee. “The design includes custom bench seating within the units for both practicality and cleanliness.” Dorset-based Commercial Washrooms offer a full turn-key washroom refurbishment and cubicle installation service.

Managing Director, Andy Seddon, highlights their refurbishment of the washrooms at Oakdene Holiday Park in Dorset as an example of how design excellence means combining key functionality with aesthetics. “The main entertainment building at Oakdene is a busy environment with a high footfall,” explains Andy. “The owners were conscious that the new washrooms must be durable, hard wearing and easy to clean, but also knew how important it was to make these washrooms a warm and inviting space.” “Products must be robust and long lasting, whilst at the same time offering a top end look and feel. With large volumes of users in a short amount of time, cleaning, maintenance and replenishment of consumables are all key factors in washroom planning and design.”

: COMMERCIAL WASHROOMS were responsible for a recent refurbishment project at Cofton Holiday Park in Devon.

: THE TOILETS AND URINALS at Cofton Holiday Park feature sensor flush controls.

HYGIENE ALERT

A consequence of the Covid pandemic has been the huge increase in awareness and standards of hygiene in all public (and private) spaces. “The biggest uplift we have seen is the use of sensor taps and flush controls in order to make washrooms “touch free” and thus more hygienic,” says Andy. “Sensor taps are becoming more prevalent, and with the majority of these now being available as battery powered, they can easily be retrofitted into existing washrooms as an upgrade, without the need for electrical feeds to be installed.”

Commercial Washrooms were also responsible for a recent refurbishment project at Cofton Holiday Park in Devon. A dedicated shower and changing area was needed for non-resident guests using the outdoor swimming pool. New easily-maintained shower enclosures were installed with hygiene and waterproof performance taking prime consideration. The design features sensor flush controls on the toilets and urinals, sensor taps, and a sensor operated hand dryer.

A new PIR lighting system with low energy LED lighting was also installed. Removing touchpoints helps improve hygiene but as Andy explains, the use of sensor operated equipment also delivers other benefits too. “Sensors only let the water or electricity flow for a set period of time; this eliminates the risk of taps being left on, preventing flooding and accidental water wastage, and therefore generating huge water savings.”

: THE CUBICLES AT BEAULY HOLIDAY PARK are 50% wider than the norm to maximise space.

: A CONSEQUENCE of the Covid pandemic has been the huge increase in awareness and standards of hygiene.

ENERGY EFFICIENT

As energy bills increase and we look for ways to save both money and the environment, eco-efficient and energy saving products are becoming more prevalent. Small changes can reap big dividends in washrooms, without the need for a complete refurbishment. Smarti Environmental, the UK’s leading waterless urinal provider, is urging holiday parks to play their part in the battle against water wastage.

The company is offering large organisations with 100 or more urinals, a free washroom trial for 3-months, including free installation of its retro-fit waterless valves. Smarti Environmental’s research shows that there are currently around 3.5 million water-supplied urinals in the UK, which collectively waste 217 billion litres of water each year, equivalent to 87,000 Olympic-sized swimming pools. To put this into an individual perspective, Smarti Environmental says its waterless urinal valve cuts the annual cost of running a water flush urinal by more than 50%, even before plumbing costs associated with blocked pipes and floods caused by calcium build-up are taken into account.

Made from fully recyclable materials, the valves fit 98% of standard urinals with no need to change urinal bowls, and reduce the annual running cost of a typical three bay urinal by between £630 and £1,230 a year. Kimberley Hill, Sales Manager at Smarti Environmental, comments: “Businesses have a key part to play in reducing needless water waste, and one of the simplest and most cost effective steps is to switch to waterless urinals. This not only saves 100,000 litres of water per urinal, per year, but it also cuts related costs by more than half, and CO2 by 105kg per urinal. If all urinals in the UK went waterless, that would be the equivalent of removing 100,000 diesel cars from the road.”

: ACCESSIBLE FACILITIES at the award-winning Broadhembury Caravan and Camping Park.

: SMARTI ENVIRONMENTAL is urging holiday parks to play their part in the battle against water wastage by installing its retro-fit waterless urinal valves.

ECO-CREDENTIALS

Eco-credentials are becoming an increasingly important differentiator for modern holiday makers, as well as for those organisations who assign quality ratings and awards. Managing Director of The Loo of the Year Awards, Becky Wall, says that she has noticed a trend for both eco facilities and an increased level of hygiene provision in award entrants. Encouraging the highest possible standards across all ‘away from home’ washrooms throughout the UK and Ireland has been the objective of the annual Loo of the Year Awards since they began in 1987.

A Loo of the Year Award is an established benchmark of washroom provision and compliance to national standards. The Loo of the Year Awards has 61 different categories and the Holiday Parks division is always well-supported with many entrants taking part year after year. Many of the parks have been receivers of the higher grades within the Awards, and according Becky, as new grades have been introduced, the parks have replied by providing even better standards.

THE TEAM FROM PENCELLI CASTLE Caravan and Camping Park with their certificate at the Loo of the Year Awards.

TOILET TWINNING

“In the 2021 Awards, 5.5% of the entrants were from holiday parks and they all received the higher grades - 79% Platinum and 21% Diamond grade,” says Becky. “The 2021 National Category Award Winners for Holiday Parks was won by Broadhembury Caravan and Camping Park for England, Llanberis Touring Park for Wales and Ord House Country Park for Scotland. The National Awards for Baby Changing Facilities in England and Wales were also won by Holiday Parks - Ludlow Touring Park and Pencelli Castle Caravan and Camping Park respectively.

Pencelli went onto win the overall UK trophy too.” Entrants for the 2022 Awards have until 31st July to throw their hat in the ring. Park or site owners wishing to further distinguish themselves, could follow in the footsteps of parks such as Broadhembury and consider Toilet Twinning. This charitable venture raises funds to provide clean water, safe toilets and hygiene training in some of the poorest communities in the world. In return for a £60 donation, toilets can be twinned with a family’s household loo in a vulnerable community overseas. Twinners receive a certificate to display, and the satisfaction of helping transform the lives of those in need.

Cubicle Centre
01924 930854
www.washroomcubicles.co.uk

Commercial Washrooms
01202 650 900
www.commercialwashroomsltd.co.uk

Loo of the Year Awards
01531 640715
www.loo.co.uk

SMARTi Environmental
01392 311 202
www.smartilimited.com

Toilet Twinning
0300 321 3217
www.toilettwinning.org

CURTAIN RAISER – Holiday Park & Resort Innovation Show 2021

Posted on October 28, 2021

CURTAIN RAISER

A ONE-STOP HUB of business inspiration, the Holiday Park Innovation show makes a welcome return this November.

CURTAIN RAISER

You will need to plan ahead to maximise the potential of your visit to The Holiday Park & Resort Innovation Show which makes a welcome return.
The not-to-be-missed event will be opening its doors at the NEC Birmingham on Wednesday and Thursday November 10 and 11.
Europe’s leading event for the most ambitious holiday park and resort owners, the show runs alongside the Farm Business Innovation Show, Family Attraction Expo, Leisure Food & Beverage Expo, Leisure Toy & Gift and the Leisure Transport Show.
With over 1000 exhibitors, 500 seminars and an outstanding schedule of keynote speakers, it will be benefcial to know exactly what to expect from the show and plan ahead, so if you want to make the most out of the two days, keep reading!
The show offers a unique opportunity to see the latest industry products in action in the Live Demo area. Be sure to make some time to visit this area and possibly even get involved yourself! You can see the live demo timetable on the website under ‘What’s On?’.
This year, the Holiday Park & Resort Innovation Show is launching its frst series of panel debates, where the leading industry experts will be discussing the latest industry topics. This will give you the opportunity to finally ask your burning questions and hear the answers live and in person. From renewable energy to marketing tactics to enhance your holiday park or resort, you do not want to miss this opportunity! Find the full schedule on the website under ‘What’s On?’ and look out for times to incorporate some of these incredible discussions into your day!

THE SHOW OFFERS a unique opportunity to see the latest industry products in action.

EXPERT PANEL
Industry experts from some of the biggest names and associations within the industry will be available at the show to provide their insights into the industry, knowledge, advice and tips and tricks to support you on your innovation journey. From the likes of former MP, Nick De Bois - Visit England, TV Presenter, Author & Designer, Max McMurdo, and Justin Reid from TripAdvisor, listen to the hottest topics and latest trends in the industry right now. Keep an eye out on the website under ‘Speakers’ for the full timetable, coming soon!

INNOVATION AWARDS
The Holiday Park & Resort Innovation Awards will be recognising the companies who have gone above and beyond within the industry, celebrating those that are combining an unprecedented blend of innovation, creativity and uniqueness in their work and customer offering.
It is very important to pre-register for your tickets before attending the Holiday Park & Resort Innovation Show this year, so register for your free tickets now before they are all gone! Doing so now also means you will receive your printed show guide delivered straight to your door, as well as access to the digital show guide, which includes the floor plan, full agenda, and everything you need to know about the show.
Log on to www.holidayparkshow.co.uk to check on latest information including vital covid guidance.

HOLIDAY PARK INNOVATION has earned itself as Europe’s leading event for the most ambitious holiday park and resort owners.

TRAVELLING TO THE NEC
If you decide to drive to the NEC, it is just 8 miles east of Birmingham city centre, and there are 16,500 spaces available in the car park, including plenty of helpful signage and a traffic team to ensure you get to the right area for your event. It is also very easy to catch the train as the NEC is right next to Birmingham’s international railway station. Visit the website and click on ‘Show Info’ to see full details about travel and parking, as well as bus & coach and taxi services.

OPENING TIMES
The Holiday Park & Resort Innovation Show will open at 9am on Wednesday 10th November, and close at 5pm. The event will reopen at 9am again on Thursday 11th and close at 4:30pm. Make sure you go and register for your free tickets now before they are all gone and be on the lookout for your printed show guide so that you can plan ahead and make the most out of your time at the event!

A-Z OF MUST SEE EXHIBITORS

STAND 6153
Selling your Park?
BusinessesForSale.com is the world’s most popular website for buying or selling a business.
Established in 1996, the website is an international marketplace of businesses for sale. We provide a cost-effective route to market for business owners and their representatives and a one stop shop for aspiring entrepreneurs and business buyers.
The website is the world’s largest businesses for sale marketplace, attracting over 1.2 million buyers and sellers every month.
Whether you’re looking to get in, grow or get out, BusinessesForSale.com has everything you need. Come and speak to the team on the stand or browse a selection of our current opportunities at our Wall of Business.

Businessesforsale.com
www.businessesforsale.com

STAND 1140
Leading Wifi Provider
Reliable WI-FI is essential for your business to gain a competitive edge. It allows your guests to stay in contact with friends and family, whilst also keeping up to date with work emails whilst away. Today, your guests expect a WI-FI connection that is swift and secure. We pride ourselves on supplying effcient hard-wired WI-FI solutions and excellent customer service from our 7-day support team and our qualifed professionals with years of experience. Camping Connect ensures the provision of secure, family friendly Internet access in line with EU legislation and is a `Friendly WI-FI` registered WI-FI provider.

Camping Connect
01792 277 231
campingconnect.co.uk

STAND 7131
Washroom Solutions
Cubicle Centre has been manufacturing toilet cubicles, wall panels and washroom panel products for over 20 years. We offer a range of washroom cubicles and wall panel products to suit any budget from our Pennine range where function and price is a factor, through to our vandal resistant Cairngorm range.
At Holiday Park and Innovation 2021 we will be demonstrating our water proof Cairngorm range of toilet and shower cubicles along with made to measure vanity units with both recessed and semi recessed basin units.

Cubicle Centre
01484 457600
washroomcubicles.co.uk

STAND 5132
Futureproof Your Business
Leading provider of IT business solutions to the Holiday Home & Leisure Resort industry, Elite Dynamics, will be a specialist speaker at this year’s Holiday Park & Resort Innovation Show. MD Jamaine Campbell and Microsoft Dynamics 365 Lead Consultant, Andrew Blackie will be giving the audience key insights into how to futureproof and drive forward their holiday park businesses using readily available standard Microsoft Dynamics Technologies.
The team will showcase some of the newest and most innovative technology available on the market today, all of which has been specifcally designed for our industry and to future-proof your business.

Elite Dynamics
0161 641 8926
elitedynamics.co.uk

STAND 5091
Cloud Based Solutions
GemaPark is an internet-based Booking System designed to help you manage self-catering, glamping pods, and touring and camping.
From the interactive availability chart you can see all your bookings, blackout dates, add bookings and check availability and live pricing. An arrival day dashboard shows you today’s arrivals and departures including unit clean status. Online booking and online check-in can be integrated with your website with no commission to pay. Standard customer documents and ad-hoc emails can be sent directly from the system.
Netguides ensure GemaPark is PCI compliant and GDPR compliant. Whether you’re starting out or wanting to make life easier come and see us on our stand.

GemaPark
01983 282420
gemapark.co.uk

STAND 7180
Bring OnThe Heat!
Visitors are invited to stand 7180 where the Golden Coast team will be on hand to demonstrate its popular heat pump for pools and hot tubs.
Delivering output up to 13 times greater than an electric heater, a Golden Coast inverter-driven heat pump operates on a low current without compromising on performance and ensures whisper-quiet noise levels as low as 25dB. It even operates in low temperatures, enabling parks to continue offering enjoyable hot tub experiences all year round.
By using less electricity, the energy-efficient heat pump can help cut a park’s carbon footprint whilst saving thousands on running costs and allowing a faster return on investment.

Golden Coast
01271 378100
goldenc.com

STAND 8112
Stand Out From The Crowd!
Holiday Park Scene magazine is an unmissable read for anyone involved in the management of a Holiday Park, Campsite, Caravan Park & Glampsite. At least 5,000 copies of Holiday Park Scene are distributed four times annually to key personnel in all aspects of the holiday park industry across the UK and Eire.
Offering the inside track on the latest market news and reports covering all aspects of holiday park management.
We’re not just big in PRINT we have huge online coverage through our WEBSITE, EMAIL NEWSLETTERS & SOCIAL MEDIA!
If you would like to be featured in the magazine, we would love to hear for you.

Holiday Park Scene Magazine
01353 666663
holidayparkscene.com

STAND: 6081

WiFi Game-Changer
Holiday Parks no longer have to put up with nightmare broadband connections thanks to the introduction of ParkLink from Vital Wifi which enables super-fast speeds ‘Direct to the Van’ at a fraction of the cost of fibre.
It uses revolutionary technology designed to deliver consistently high-quality broadband across wide open remote outdoor sites.
ParkLink from Vital Wifi is a dedicated wireless package for holiday parks that provides fibre-like Internet speeds at a significantly lower cost of ownership without the disruption of installing fibre infrastructure.
New game-changing Internet distribution technology, used by ParkLink, is making reliable, park-wide high-speed Internet affordable and accessible to campsites, caravan and holiday parks.
Come and see us on our stand for more information.

ParkLink – Powered by Vital Wifi
0333 3583 111
parklink.co.uk

STAND 9213
Park Protect Scheme
The Park Protect scheme provides commercial insurance for more than 200 caravan parks up and down the country.
Having spent 15 years building strong relationships in the caravan and holiday park market you can be sure Park Protect will give you – the park owner – the protection you deserve.
Whatever type of leisure business you operate you need to stay up-to-date with legal changes, health & safety legislation, and issues that can affect your leisure property. Our knowledge and experience as specialist insurance brokers for the leisure industry means we tailor individual solutions to protect your employees and visitors.

PIB Insurance Brokers
01422 358 525
pib-insurance.com

STAND 10161
Award Winning Waterplay
Established in 1966, Ustigate have specialised in the design, build and maintenance of inclusive indoor and outdoor water play facilities for 55 years and have completed over 100 aquatic play installations to date. Ustigate Waterplay is excited to introduce over 300 products that promote active play; all designed and developed by their global leading aquatic partner of eighteen years, Vortex Aquatic Structures International Inc. The portfolio offers theming and an aquatic play favourite for every age and ability; incorporating climbing, sliding and multiple interactive activities via collections such as award winning Water Journey™, Elevations™ and Explora.

Ustigate Waterplay
01322 424445
ustigatewaterplay.co.uk

STAND 6270
Making Park Payments Easy
Make it quick and easy for your guests to pay for on-site facilities with a VMC cashless payment system. A seamless tap and go payment experience really adds value for the customer and is an opportunity to incentivise and increase visitor spend.
Our payment readers are ideal for catering and bar areas but can also be fitted to almost any unattended machine making them ideal for parking, charging, power, amusements, pool tables, laundry, bike hire, vending, and much more.
For parks wanting to incentivise and reward customers for onsite spend, VMC can also provide a private onsite payment system using branded cards, wristbands or biometrics.

VMC (UK) Ltd
01926 816400
vmcltd.co.uk

STAND 7242
Family Fun For Everyone!
For 50 years, World of Rides have been the leading UK manufacturer of children’s leisure rides in the United Kingdom.
From our factory in County Durham we supply major shopping centres, retailers, visitor attractions, farm parks, holiday parks, garden centres, family entertainment centres and hospitality centres both nationally and internationally, as well as leading single-site operators.
Our vast knowledge and experience ensures that every ride we manufacture and sell is rigorously tested both in the factory and on-site before being released for sale.
Come and see us on our stand for further information.

World of Rides
0191 49 20 999
worldofrides.com

Smallest Rooms Present Biggest Challenges

Posted on November 7, 2018

Smallest Rooms Present Biggest Challenges

The smallest rooms in the building can lead to the biggest frustrations, but the Cubicle Centre team is working hard to make your life as easy as possible. Porthdinllaen Caravan Park is located on the beautiful coast of North Wales. The site is next to spectacular Nefyn Championship golf club and the famous Ty Coch Inn. The Ty Coch Inn was recently voted in the ‘World’s Top Ten Beach Bars’ by a recent survey. In 2016, Porthdinllaen secured planning to almost double the size of the park from 36 touring units to 60. The expansion also included a brand new amenities block which includes, showers, washrooms, a canteen area and a shop. The Cubicle Centre provided the shower and toilet cubicles, wall panels and the vanity units. All of these were constructed in Compact Grade Laminate (CGL) which is water resistant, vandal-proof and extremely durable. It is important that the panels are a higher quality for shower blocks, so they can withstand the high volume usage and constant cleaning. “The new cubicles and vanity units look fantastic. Our visitors love the quality of the washroom block,” said Siôn and Sian Williams, the Park owners. With a wide choice of ranges, contact the Cubicle Centre to discuss your washroom challenges.

Cubicle Centre
Tel. 01924 457600
www.washroomcubicles.co.uk

Squeaky Clean

Posted on May 3, 2017

Squeaky Clean

The increased demands placed on heavily used facilities require careful consideration and professional planning.

Washrooms are one of the most-used facilities at a holiday park or campsite and are all too important to be left to chance. From design layout to lighting and cleanliness, it’s often the smallest rooms that can have the biggest impact on a customer experience. Modern washroom designs continue to become ever more stylish, sophisticated and eco-friendly, from urinals with television screens to all-in-one toilet, sink and vanity table units. “Washrooms don’t have to be boring and grey,” comments Ged Hirst of design specialists Cubicle Centre.

“Vibrant cubicles and walls brighten the washrooms and create a better environment. There are many coloured and woodgrain panels available to match any theme or design choices you might want.” Cubicle Centre is an award-winning, family-run business that manufactures and supplies washroom panel products. These include toilets cubicles, shower cubicles, vanity units, and wall panels. The company has supplied dozens of holiday parks with durable washroom facilities. Most recently, Cubicle Centre provided shower and toilet cubicles for the newly renovated washroom block at Glan Morfa Mawr Caravan Park on the Welsh coast.

VITAL INGREDIENT : “Holiday park toilet and shower facilities are vital for attracting repeat visitors,” says Ged. “Guests want to be as comfortable as possible during their stay. A dirty, smelly or out-of-order washroom will damage their experience. “My advice is to ensure facilities are well signposted, well-lit, heated and cleaned at regular intervals. It is also important to make sure you provide enough toilet cubicles, washbasins and showers - this will reduce the chance of visitors having to wait to use the facilities.” Ged advises that a properly planned and maintained washroom can last between ten and 20 years, depending on the quality of the fittings, panels and sanitary products.

Loo of the Year entrants benefit from a cost effective way of receiving an independent assessment of the standard of their washrooms. Pic: Old Oaks Touring Park.

Exploring the different types and qualities of materials on offer is essential. Heavy duty locks and legs will keep your shower and toilet cubicles in working order and water-proof wall and cubicle panels will be able to resist distortion and damage from moisture. Says Ged: “Buying cheaper products to begin with will end up costing you more later on. For example, MFC cubicle panels are a cheaper option but they can swell and distort when exposed to too much moisture. Whereas Compact Grade Laminate (CGL) panels will cost more initially but are water-proof and vandal resistant, which means they will be durable enough to last the heavy use environment of a holiday park washroom block.”

Another key consideration is the safety of the guests who use the facilities. Visitors will use the washroom block in different weather conditions. On rainy days users might walk in wet and mud, which can be a slipping hazard so the flooring should be non-slip to avoid these types of falls. The facilities should also have good lighting for safe use a night and adequate heating. It’s also important to consider less physically able visitors. There should be easy access to the washroom via ramps if needed and clear circulation routes at 1500mm wide for wheelchairs should be provided. Larger sized shower and WC cubicles with grab rails may also be required. The increased demands placed on heavily used facilities require careful consideration and professional planning. It goes without saying that well-designed washrooms should at least be clean, dry, well ventilated and user friendly. hygiene in kitchens and other back of house areas which the customer cannot see. Poorly maintained washrooms can easily damage the wider reputation of a business.

COMPANY CONTACTS

DUNHAMS WASHROOM SYSTEMS Tel. 01603 424855 www.dunhamswashrooms.com

LOO OF THE YEAR AWARDS Tel. 01531 640715 www.loo.co.uk

ARMSTRONG COMMERCIAL LAUNDRY SYSTEMS Tel. 01635 263410 www.armstrong-laundry.co.uk

CUBICLE CENTRE Tel. 01924 457600 www.washroomcubicles.co.uk

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Bare Essentials

Posted on May 11, 2016

Bare Essentials

Green Hill Farm Holiday Park in the New Forest is officially the best place to ‘go’ in Britain, according to judges of the annual Loo of the Year awards. The business was recently named as the overall 2016 Loo of the Year winner in the holiday parks category of the competition, beating more than 3,000 other UK parks to the title.

Pic: Woodhill Park

The prestigious accolade was awarded to the family-run park after its washroom facilities were mystery shopped by inspectors. The spacious new washroom facilities at the park include large showers and drying areas, private vanity cubicles, a family bathroom, hairdryers, underfloor heating, and full access for people with limited mobility.

Celebrating the news of the award are husband-and-wife team Lorna and Graham Lee who, with their two young daughters, acquired the park seven years ago.

According to Lorna, the washroom building simply mirrors what the park itself aspires to: “Green Hill has a very special appeal to people who enjoy away-from-it-all holidays in gorgeous surroundings, and we’ve tried to provide the perfect backdrop for that.” she said.

“Our family feels very privileged to be able to live and work in the beautiful part of the New Forest, and it’s great to have our efforts acknowledged with an award like this,” added Lorna.

Clean washroom facilities, like those at Green Hill Farm, are the bare minimum a guest will expect while on holiday. In an increasingly competitive market, it is more important than ever that holiday parks offer a certain level of comfort and luxury in terms of washroom provisions for their guests, to ensure a positive and lasting impression.

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