KEEPING WATER SAFE, CLEAR AND FUN

COMPLETE POOL CONTROLS ensures pools, hot tubs and splash pads stay safe, clean, and inviting.

Complete Pool Controls Ltd (CPC) is a leading independent UK supplier of recreational water treatment chemicals, equipment, and services. Since 2007, CPC has supported trade and commercial customers nationwide, providing solutions for swimming pools, hot tubs, and waterplay facilities.

Their expertise spans water treatment chemicals, dosing systems and pool maintenance tools, ensuring water is safe, clean, and enjoyable while helping operators meet health, safety, and compliance standards. CPC offers technical support, on-site advice, and training to empower teams to manage water safely and confidently.

From preventative maintenance and chemical supply to equipment upgrades and emergency support, CPC is a trusted partner for holiday parks, helping operators deliver high-quality, worry-free aquatic experiences that keep guests returning.

Complete Pool Controls
01242 662 700
www.cpc-chemicals.co.uk

THE UK’S PREMIER WATER LEISURE & WELLNESS SHOWCASE

SPATEX 2026 exhibitor 1 Stop Spas

Water leisure and holiday parks go hand in hand, which is why SPATEX 2026 - the UK’s ONLY dedicated water leisure exhibition - is designed for YOU. Free to attend, Tuesday 3rd to Thursday 5th February, at Coventry Building Society Arena, the show covers hot tubs, ice baths, saunas, spas, wellness suites through to steam rooms, enclosures, swimming pools, and all the ancillary products.

Whether you’re looking to refurbish or install from scratch, SPATEX 2026 is a vital industry event. With more stand space and companies than ever before, the expo is celebrating its milestone 30th anniversary.

A bumper edition, and the first and only time in the UK in 2026 that every aspect of water leisure will be gathered under one roof, this is the edition not to miss. Best showcase in the UK - view and compare a host of new innovations on the stands and in the New Product Zone.

With over one hundred and twenty exhibiting companies, including all the leading water leisure manufacturers and suppliers from around the world, the glittering showcase will include every aspect of water leisure. Exclusive deals & discounts - Many of the exhibitors will be offering special visitor discounts.

Energy saving is at the heart of SPATEX 2026 with talks and the latest products, from variable speed pumps, heat retention covers and LED lighting to air source heat pumps and super insulated one-piece pools.

SPATEX 2026 exhibitor Aqua Warehouse

Free learning – SPATEX will host a free-to-attend double seminar programme with a diverse range of need-to-know information, including the latest on AI and its impact on holiday parks, up-to-the-minute health and safety guidance, and the handling of waterborne bacteria, such as Legionella and Cryptosporidium.

Plus, interactive workshops provide hands-on demonstrations. CPD points and certificates of attendance are issued to all attendees of Arena 1. Industry Hub – several esteemed industry associations, such as IOS (Institute of Swimming), RLSS UK (Royal Life Saving Society UK), and STA (Swimming Teachers’ Association) will all be conveniently situated on one large stand (adjacent to seminar Arena 2) to offer information and guidance.

Expertise on tap - Bring your plans with you – there’s no better place to seek impartial advice from a variety of specialists, and all for free. Pick up inspiration: the BSPF (the British Swimming Pool Federation) will be hosting the British Pool & Hot Tub Awards, showcasing the best examples of design, construction, and installation.

Photos of the winning projects will be displayed. Register early and have a FREE Meal Deal on SPATEX 2026 It’s simple! Scan the QR code below by Friday 19th December to register for SPATEX 2026 and you will qualify for a Meal Deal valid within the exhibition hall, available on either the 3rd, 4th or 5th February. Your voucher will be waiting for you at registration, and full details will be sent prior to the show. SPATEX provides free car parking for all its visitors.

SPATEX
The Pool, Spa & Wellness Show
www.spatex.co.uk

NATURE CALLS

If you ever wonder why you spend so much time planning, designing and maintaining your on-site washroom facilities, well the facts speak for themselves. On average, people in the UK visit the bathroom between six and eight times every day. That adds up to a whopping 2,500 times in every year and accumulates to three years sitting on a toilet during their lifetime.

Family changing space cannot be over emphasised. Apparently, you will change a baby’s nappy up to 10,000 times before they can use the bathroom by themselves. For those who fancy flushing money straight down the toilet, this one’s for them. A toilet paper roll made from 22-carat gold went on sale in 2013.

Sold by the Australian company Toilet Paper Man, it was priced at a whopping US $1,376,900. If you are looking to bulk order your stock control, you might like to know we use an average of 57 sheets of toilet paper a day. Toilet paper was first invented by the Chinese in the 6th century.

Each sheet was two feet by three feet. Imagine trying to get an eight-pack of that stuff in the washroom store cupboard. According to the well-known Harpic brand, a public toilet can play host to over 40,000 germs at any given time so it pays not just to follow a diligent routine but to keep a very clear record of that routine.

TICKING BOXES
Organisations like Visit England and professional teams like the Cubicle Centre and Commercial Washrooms are always on hand to assist you from the start of your project through to completion. You have to make sure you tick the boxes laid out in the Caravan Sites & Control of Development Act 1960 - Touring Caravan and Campsite Site Conditions.

Although not necessarily legally binding, in general, the following apply for you to demonstrate duty of care:
• Separate ladies and men’s washrooms.
• Optional family facilities
• Working toilets
• Basins with hot and cold water
• Showers with TMV3 (Thermal Mixing Valve) temperature-controlled water
• Power and shaver points
• Disabled toilet and/or disabled shower rooms compliant with Doc M of the building regulations
• Level-entry shower suited for wheelchairs
• Baby-changing facilities, ideally within both male and female washrooms
• Chemical toilet disposal points
• Separate dishwashing facilities - usually external to the toilet blocks
• Drinking Water

Let’s get down to some basic maths. The numbers of facilities provided should be one toilet and urinal for men and two toilets for women for every 30 pitches. There should be a minimum of four water-flowing washbasins per 30 pitches; two each for men and women.

They shall be adjacent to the toilets – usually within the same room. Where a site provides 70 or more pitches, provision of showers shall be on the scale of one shower per 25 pitches.

ALTHOUGH MEN AND WOMEN prefer separate cubicle space family- friendly facilities are an added bonus.

PRO RATA
When considering the numbers of toilet cubicles to be included it is good practice to make allowance for 1 in 4 cubicles (in any same-sex washroom) to be classed as ambulant. This includes for grab rails and outward opening doors. Toilets may not be justified where sites have less than ten pitches.

Their site position should be agreed in discussed with the appropriate authorities. Because of the likelihood that children will use site facilities the basins/ showers’ hot water temperature should be controlled by the use of thermal mixing valves. Thermal Mixing Valves (whether integrated within the shower/ basin or as an addition to the supply pipe-work) will limit the hot water temperature to a comfortable level and offer a safeguard against scalding.

When planning a new build washroom block or refurbishing an existing facility there are many building-related health and safety issues to consider. The common sense advice is to appoint and work with a reputable building firm, ideally one who specialises in commercial washroom and toilet refurbishment projects and liaise with planning authorities from the earliest stage.

Unless the budget is particularly tight, the advice is to go for strong and robust materials fit for the high level of use modern holiday resort washrooms receive. For example the use of Solid Grade Laminate toilet/shower cubicles as opposed to a cheaper chipboard core laminate material. The payback over time is likely to be significantly better. Commercial Washrooms Ltd can, of course, offer advice on the different materials available within the commercial washrooms market.

Read our blogs on Washroom Design. Inclusion of baby changing facilities is essential in modern-day toilet and washroom facilities. Depending on the size of the washrooms this may be as simple as a fold-down baby changer or a dedicated family room containing shower, toilet and basin as well as a considerable worktop and vanity unit space for laying the child down.

PATTERSONS WORKED with Away Resorts to freshen up facilities at Tattershall Lakes.

OUT OF THE CLOSET
From desirable to dilapidated, modern to outmoded, holiday destinations boast a compendium of conveniences as you aim to create your wellness oasis. Focus on the senses, a bit of background music helps cover some embarrassment – or turn this into a marketing opportunity with a blast of promotional ads or podcasts. Aromatherapy can play a significant role. I mean the pleasant kind.

In fact, the very earliest air fresheners were made from pomegranates and cloves while the first modern air freshener was introduced in 1948. You could also take the opportunity to turn your smallest rooms into art galleries with large scale themed pictures of local scenes or even celebrated film stars. Plan the washroom project as early and as thoroughly as possible in all instances.

This should include detailed working drawings which are continually consulted as well as a robust schedule of the work. Barring any unforeseen issues arising the upgrade should then happen within time and budget. Don’t be tempted to go cheap. More expensive and durable materials will likely last longer and be a better fit for purpose with the rigours of a busy holiday site.

Design of a washroom should be carried out by professionals with appropriate experience of this type of installation as there are many common errors which can be avoided. They will usually offer a full design service with CAD drawings for either a new build or refurbishment. Well-designed and energy-efficient washroom facilities can significantly enhance the overall customer experience for holiday park visitors, while clean, comfortable and modern environments can lead to positive reviews and repeat business.

SOMETIMES WE CAN take providing pet-friendly facilities just a step too far.

ENERGY EFFICIENT
With a prominent focus on the importance of water conservation coupled with the need to offer high-quality and modern washroom facilities, Richard Braid, Managing Director at Cistermiser, explains how holiday park operators can maintain a strategic edge.

“Offering premium, comfortable and energy efficient washroom facilities sets a holiday park apart from competitors. With more customers becoming environmentally conscious when it comes to choosing holidays and parks needing to manage their impact on the environment, it becomes a key selling point to attract more visitors and increase occupancy rates,” explains Richard Braid, Managing Director at Cistermiser.

“Incorporating eco-friendly washrooms can help reduce the environmental footprint of the holiday park while minimising water and energy usage, demonstrating a commitment to sustainability and responsible tourism practices. Energy-efficient washrooms can also lead to significant cost-savings over time.” Richard concludes: “Maximising washroom facilities’ design and energy efficiency is not only beneficial for the holiday park’s bottom line but also crucial for enhancing customer satisfaction, maintaining competitiveness and demonstrating environmental responsibility.”

We humans share five common activities every day: breathing, eating, drinking, sleeping and toileting… when you’re away from home, it’s often the latter which creates the biggest cause for concern. Despite this, washrooms are often overlooked, even in the hospitality and leisure sectors where guests of all ages will need to make sure of your facilities. Whether you have a positive or negative experience as a customer, chances are you’ll share it with family, friends and colleagues, or even make a few negative comments on sites like Trip Advisor and Facebook.

Maintaining high standards for your washroom provision can separate you from the competition in a crowded industry. After all, switched-on holiday destination operators know that it makes financial sense to keep visitors on-site as long as possible. The longer they stay, the more money they spend - and not just a spending a penny!

Look Before You Leap

Look Before You Leap

Look Before You LeapWatch out! Watch out! There is a plethora of non-compliant holiday hot tubs about. And with the onus on park operators and holiday let landlords to show duty of care, the holiday sector is being urged to look before you leap and check those hot tub credentials.

Currently acknowledged as the must-have search criteria for holiday bookers, there are potentially hazardous pitfalls that many holiday park operators are falling into when offering the hot tub experience to guests. In recent years, a significant number of holiday park operators and holiday let owners have purchased and operate portable spas which are in fact, domestic hot tubs, only designed for home use, and not intended for commercial markets. Often these hot tubs are not suitable for rental lodges and do not comply with the guidance within the Health & Safety Executive’s control of Legionella and other infectious agents in spa-pool system (HSG282), which was released in January 2017.

BEST PRACTICE

Although the HSG282 is not statutory law, it is considered best practice and is viewed as an approved code of practice. The standard would be used in a court of law as a measure of whether or not a risk holder has complied ‘as far a reasonably practical’ to meet the requirements of the Health & Safety at Work Act 1974. “A lot of holiday parks are not aware, or worse still, ignore the health and safety guidance that is published relating to hot tub use and control of Legionella in spa pools in business and commercial settings,” comments Chris Brady of 1 Stop Spas, Lincolnshire, whose sister company, SpaTech also runs training for holiday park operators and holiday let landlords.

Look Before You Leap 2“This poses the greatest risk to the use of hot tubs, particularly in a business setting like a holiday park.” In accordance with regulations made by the Health & Safety Executive, regular testing of both pH and disinfection should be made at least three times a day and the results logged and kept for at least five years. A monthly microbiological test is also required, testing for Legionella every quarter. The Management of Spa Pools booklet insists that the tub ‘needs to have a continuous chemical feeder built into the spa to continuously treat it with disinfectant’. These devices are not always installed into a hot tub at the point of manufacture and would therefore have to be retro-fitted at a later stage.

TICKING BOXES

Says Chris: “The release of HSG282 is very particular for all the right reasons, however, there were little or no hot tubs available on the market that ticked all of the criteria that HSG282 recommends. “Now that the industry has taken time to digest the detail released in HSG282, we are starting to see manufacturers designing and producing hot tubs which will be fit for purpose and comply with HSG282 in the very near future.”

For more unmissable advice on hot tub rentals please subscribe to Holiday Park Scene here .

COMPANY CONTACTS

1 STOP SPAS/SPATECH TRAINING Tel. 01522 300737 www.1stopspas.com

SPA SOLUTIONS Tel. 01536 540122 www.spasolution.co.uk

URBAN CEDAR HOT TUBS Tel. 01934 833 844 www.urbancedarhottubs.co.uk

One Stop Shop

 Image courtesy of Holt Farm Holiday Cottages.

Image courtesy of Holt Farm Holiday Cottages.

One Stop Shop

First class water leisure facilities, such as hot tubs, saunas and swimming pools are now widely regarded as fundamental to a successful holiday. For holiday park owners looking to improve or expand their water leisure offering, SPATEX 2017, is a red letter day in the 2017 calendar.

The exhibition takes place at Coventry’s Ricoh Arena from Tuesday January 31st to Thursday February 2nd. Over a hundred exhibitors from home and abroad make SPATEX the ideal hunting ground to source new products and innovations, seek advice for a specific project and explore new ideas.

With 42 seminars over three days led by 35 eminent experts you can gain valuable industry knowledge on topics as varied as commercial spa operation and the latest health and safety guidance for water leisure facilities.

Visit www. spatex.co.uk to see the full list of exhibitors, details of the double seminar programme and to register for free.

 

HOLIDAY HOT TUBS

HOLIDAY HOT TUBS

Hot tubs can add value to holiday lets but operators need to look before they leap.

Hot tubs now regularly feature on the wish list of holiday makers looking to book a range of holiday accommodation from cabins, lodges and chalets to some of the more luxurious ‘glamping’ packages at holiday sites throughout the UK and Eire.

For holiday park operators, the addition of a hot tub is a tempting prospect. It makes a lodge stand apart from a comparable cabin at a competing location, while creating the option for a premium price level for ‘superior accommodation’ with hot tubs. It also adds to the kudos of the site generally as a ‘five star’ holiday venue.

A handful of the bigger holiday park operators have invested in ‘adapted’ portable tubs with remote commercial filtration and chemical dosing for their luxury lodges. These are generally much larger than the average portable spa with bigger and better filtration and sanitation systems along with other features that suit much heavier use in theme parks and health spas.

But, over the past ten years, a vast majority of smaller holiday park operators and holiday let owners, have just purchased and operate what are in fact domestic hot tubs only designed for home, and not intended for commercial use.

WELCOME BOOST

While holiday park operators rush to meet the demands of prospective customers and a welcome boost to sales – hot tub suppliers should make clear about the health and safety considerations that come with every holiday hot tub installation – advising customers appropriately and not succumbing to lower standards for the lure of quick or bulk sale.

“Any pool of water being used by a paying customer would bring it under the category of commercial use. It is the case for hot tubs installed into a holiday lodge. They are there for commercial use,” advises Jimmy Lamb, UK Bayrol product manager for the Pollet Pool Group, and a leading expert in hot tub care.

“It’s not as straight forward to simply plonk a hot tub into any log cabin, chalet or holiday lodge and expect the hirer to get on with it. If the water is not maintained properly things can quickly go wrong,” warns Lamb.

“One risk is the fast dissipation of the disinfection residual as the holiday maker, his family and all of their friends embark on the inevitable hot tub party.

“Once the disinfectant is allowed to diminish, bacteria are allowed to multiply exposing the risk of cross contamination between bathers. Rashes and skin complaints will result in an unhappy holiday maker seeking some form of compensation but, we all know that other waterborne diseases can develop in poorly treated pools that can become a lot more serious than just a rash.”

And he stresses: “A legally-required risk assessment should highlight the requirement for operating procedures of such an installation to include regular draining, disinfecting of the tub, pipework and filter after each letting.”

The HPA (Health Protection Agency) has produced a booklet called ‘Management of Spa Pools’. This booklet offers advice on the installation of what is generally a product designed for domestic use being installed into a commercial facility. It states that if there are a number of premises sharing the pool then a commercial spa is required. The British and Irish Spa and Hot Tub Association also offer member fact sheets about these installations and have further advice within their standards.

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