NATURE CALLS

If you ever wonder why you spend so much time planning, designing and maintaining your on-site washroom facilities, well the facts speak for themselves. On average, people in the UK visit the bathroom between six and eight times every day. That adds up to a whopping 2,500 times in every year and accumulates to three years sitting on a toilet during their lifetime.

Family changing space cannot be over emphasised. Apparently, you will change a baby’s nappy up to 10,000 times before they can use the bathroom by themselves. For those who fancy flushing money straight down the toilet, this one’s for them. A toilet paper roll made from 22-carat gold went on sale in 2013.

Sold by the Australian company Toilet Paper Man, it was priced at a whopping US $1,376,900. If you are looking to bulk order your stock control, you might like to know we use an average of 57 sheets of toilet paper a day. Toilet paper was first invented by the Chinese in the 6th century.

Each sheet was two feet by three feet. Imagine trying to get an eight-pack of that stuff in the washroom store cupboard. According to the well-known Harpic brand, a public toilet can play host to over 40,000 germs at any given time so it pays not just to follow a diligent routine but to keep a very clear record of that routine.

TICKING BOXES
Organisations like Visit England and professional teams like the Cubicle Centre and Commercial Washrooms are always on hand to assist you from the start of your project through to completion. You have to make sure you tick the boxes laid out in the Caravan Sites & Control of Development Act 1960 - Touring Caravan and Campsite Site Conditions.

Although not necessarily legally binding, in general, the following apply for you to demonstrate duty of care:
• Separate ladies and men’s washrooms.
• Optional family facilities
• Working toilets
• Basins with hot and cold water
• Showers with TMV3 (Thermal Mixing Valve) temperature-controlled water
• Power and shaver points
• Disabled toilet and/or disabled shower rooms compliant with Doc M of the building regulations
• Level-entry shower suited for wheelchairs
• Baby-changing facilities, ideally within both male and female washrooms
• Chemical toilet disposal points
• Separate dishwashing facilities - usually external to the toilet blocks
• Drinking Water

Let’s get down to some basic maths. The numbers of facilities provided should be one toilet and urinal for men and two toilets for women for every 30 pitches. There should be a minimum of four water-flowing washbasins per 30 pitches; two each for men and women.

They shall be adjacent to the toilets – usually within the same room. Where a site provides 70 or more pitches, provision of showers shall be on the scale of one shower per 25 pitches.

ALTHOUGH MEN AND WOMEN prefer separate cubicle space family- friendly facilities are an added bonus.

PRO RATA
When considering the numbers of toilet cubicles to be included it is good practice to make allowance for 1 in 4 cubicles (in any same-sex washroom) to be classed as ambulant. This includes for grab rails and outward opening doors. Toilets may not be justified where sites have less than ten pitches.

Their site position should be agreed in discussed with the appropriate authorities. Because of the likelihood that children will use site facilities the basins/ showers’ hot water temperature should be controlled by the use of thermal mixing valves. Thermal Mixing Valves (whether integrated within the shower/ basin or as an addition to the supply pipe-work) will limit the hot water temperature to a comfortable level and offer a safeguard against scalding.

When planning a new build washroom block or refurbishing an existing facility there are many building-related health and safety issues to consider. The common sense advice is to appoint and work with a reputable building firm, ideally one who specialises in commercial washroom and toilet refurbishment projects and liaise with planning authorities from the earliest stage.

Unless the budget is particularly tight, the advice is to go for strong and robust materials fit for the high level of use modern holiday resort washrooms receive. For example the use of Solid Grade Laminate toilet/shower cubicles as opposed to a cheaper chipboard core laminate material. The payback over time is likely to be significantly better. Commercial Washrooms Ltd can, of course, offer advice on the different materials available within the commercial washrooms market.

Read our blogs on Washroom Design. Inclusion of baby changing facilities is essential in modern-day toilet and washroom facilities. Depending on the size of the washrooms this may be as simple as a fold-down baby changer or a dedicated family room containing shower, toilet and basin as well as a considerable worktop and vanity unit space for laying the child down.

PATTERSONS WORKED with Away Resorts to freshen up facilities at Tattershall Lakes.

OUT OF THE CLOSET
From desirable to dilapidated, modern to outmoded, holiday destinations boast a compendium of conveniences as you aim to create your wellness oasis. Focus on the senses, a bit of background music helps cover some embarrassment – or turn this into a marketing opportunity with a blast of promotional ads or podcasts. Aromatherapy can play a significant role. I mean the pleasant kind.

In fact, the very earliest air fresheners were made from pomegranates and cloves while the first modern air freshener was introduced in 1948. You could also take the opportunity to turn your smallest rooms into art galleries with large scale themed pictures of local scenes or even celebrated film stars. Plan the washroom project as early and as thoroughly as possible in all instances.

This should include detailed working drawings which are continually consulted as well as a robust schedule of the work. Barring any unforeseen issues arising the upgrade should then happen within time and budget. Don’t be tempted to go cheap. More expensive and durable materials will likely last longer and be a better fit for purpose with the rigours of a busy holiday site.

Design of a washroom should be carried out by professionals with appropriate experience of this type of installation as there are many common errors which can be avoided. They will usually offer a full design service with CAD drawings for either a new build or refurbishment. Well-designed and energy-efficient washroom facilities can significantly enhance the overall customer experience for holiday park visitors, while clean, comfortable and modern environments can lead to positive reviews and repeat business.

SOMETIMES WE CAN take providing pet-friendly facilities just a step too far.

ENERGY EFFICIENT
With a prominent focus on the importance of water conservation coupled with the need to offer high-quality and modern washroom facilities, Richard Braid, Managing Director at Cistermiser, explains how holiday park operators can maintain a strategic edge.

“Offering premium, comfortable and energy efficient washroom facilities sets a holiday park apart from competitors. With more customers becoming environmentally conscious when it comes to choosing holidays and parks needing to manage their impact on the environment, it becomes a key selling point to attract more visitors and increase occupancy rates,” explains Richard Braid, Managing Director at Cistermiser.

“Incorporating eco-friendly washrooms can help reduce the environmental footprint of the holiday park while minimising water and energy usage, demonstrating a commitment to sustainability and responsible tourism practices. Energy-efficient washrooms can also lead to significant cost-savings over time.” Richard concludes: “Maximising washroom facilities’ design and energy efficiency is not only beneficial for the holiday park’s bottom line but also crucial for enhancing customer satisfaction, maintaining competitiveness and demonstrating environmental responsibility.”

We humans share five common activities every day: breathing, eating, drinking, sleeping and toileting… when you’re away from home, it’s often the latter which creates the biggest cause for concern. Despite this, washrooms are often overlooked, even in the hospitality and leisure sectors where guests of all ages will need to make sure of your facilities. Whether you have a positive or negative experience as a customer, chances are you’ll share it with family, friends and colleagues, or even make a few negative comments on sites like Trip Advisor and Facebook.

Maintaining high standards for your washroom provision can separate you from the competition in a crowded industry. After all, switched-on holiday destination operators know that it makes financial sense to keep visitors on-site as long as possible. The longer they stay, the more money they spend - and not just a spending a penny!

SHOWSTOPPERS

SHOWSTOPPERS

More than 11,000 visitors flock to NEC for the recent business show...

THE EVENT OFFERS a unique opportunity to see, touch and feel many product investment opportunities.

Inspiration was plentiful at the quartet of rural shows held in November at the NEC, run by Agriconnect, owned by Arc. Farm Business Innovation, Family Attraction Expo, Leisure Food and Beverage and Holiday Park and Resort Innovation were run concurrently, providing a plethora of exciting new ideas along with appropriate support for rural business owners.

Across the two days, exhibitors commented on the quality of audience the show draws, with many remarking on the value of leads gleaned. This paves the way for the shows’ rebrand for 2024, which sees the four events merge under one single name - Land, Leisure and Tourism Show.

There will be six distinct zones to the show next year, including Farm Business Diversification, to cater for the wide range of exhibitors the event draws. With an evident appetite by the majority of the visitors for alternative land use and diversification, this demand will be further met in the shows’ new format, with more emphasis put on this audience.

THE ROLEC TEAM were out in force at the holiday industry’s biggest event.

HEALTHY APPETITE
This year’s show saw over 11,000 visitors through the doors, with two thirds of attendees decision makers within their businesses, providing a very valuable audience. With pressures within the agricultural sector, over three-quarters of visitors were looking to diversify or expand within the next 12 months.

Now in his eighth year as an exhibitor, Chris Otty, regional sales director at Cottages.com expressed his support of the event. He said: “There is no other show with such a great array of products, and I think it gets bigger every year as well as continuously improving. “The NEC is a great location for the show as it’s such a central location and we have met with people from all over the country, including several Scottish visitors,” he added.

Verity Hyland, Event Director, Agriconnect said: “It was great to see so many business owners at the shows looking for ideas on how to take their businesses forward. “We are already planning next year’s event, under its new brand and name – Land, Leisure and Tourism.

Here, the four shows will merge to become one event, divided into zones, including Farm Business Diversification and Outdoor Pursuits, to reflect the wide range of areas of interest visitors already enjoy.” Next year’s shows will come together under a single brand - Land, Leisure and Tourism Show. There will be six distinct zones to the show to cater for the wide range of exhibitors at the show.

The six zones are:
• Farm Business Diversification
• Family Attractions and Entertainment
• Holiday Parks, Resorts and Events
• Great Tastes of the Country
• Leisure Food and Beverage
With more than 400 exhibitors anticipated supported by 50 seminar sessions attendance is expected to exceed 11,500 for this free event.

PAUL AND STEVE had plenty of ideas for visitors to the Pathfinder Homes stand.

BREAKING BARRIERS
Breaking barriers between industries, this event fosters collaboration and cross-pollination of ideas to create a vibrant space where professionals redefine tomorrow. Join us for interactive exhibits, workshops, and keynote presentations, all aimed at shaping a more sustainable and inclusive future for these interconnected industries.

As holiday parks continue to keep up with the latest market trends, new products and services, the Holiday Parks, Resorts and Events zone (formerly Holiday Park and Resort Innovation) provides a dedicated area to explore the latest innovations. From new attraction features to business support, holiday park and resort owners visit this zone to find new products and ideas so they can add value to their venues and enhance customer experience on-site.

Whether you’re a holiday park owner, resort manager, event organiser, related service provider, or new to the industry, participating in this zone can open doors to potential business development opportunities. From discovering new products and services to exploring investment prospects, the trade show provides a dynamic platform to explore and capitalise on various avenues for business growth within the leisure and tourism sector.

The Holiday Parks, Resorts and Events zone aims to provide an excellent platform for networking with professionals and experts from the holiday park, resort, and event management industries. Whether you’re seeking partnerships, suppliers, or simply looking to expand your professional network, the trade show offers a conducive environment to meet and connect with like-minded individuals and businesses.

Attending this zone at the trade show allows you to gain valuable insights into the latest trends, innovations, and best practices within the holiday park, resort, and event sectors. From emerging technologies to evolving consumer preferences, staying informed about industry trends can help you stay ahead of the curve and make informed decisions for your business.

Book a day out to visit the 2024 Land, Leisure and Tourism Show which will be staged at the NEC on Wednesday 6 and Thursday 7 November 2024.

Visit the website to find out more: www.LLTShow.com

CELEBRITY RELAUNCH FOR HAVEN PARK

CELEBRITY RELAUNCH FOR HAVEN PARK

TV PERSONALITY, Joe Swash, launches the revamped and renamed Haven Kent Coast holiday destination.

Haven, the UK’s leading UK holiday park operator, has revealed its new-look, flagship park in Kent after undergoing an £18 million transformation, with the help of much-loved TV presenter, Joe Swash.

Haven revealed the holiday park’s new name, Haven Kent Coast, formerly Haven Allhallows Leisure Park, at an exclusive event in celebration of a new era for caravan holidays within easy reach of Greater London. This investment forms part of Haven’s £170 million development plan across its parks in 2023, which was announced earlier this year, and has seen major renovations at Haven Kent Coast.

These include an ‘Adventure Village’, an outdoor waterside spot where thrill seekers can try their hand at a wide range of high-adrenaline activities; new state-of-the-art 1,200-seater Marina Bar & Stage; and a 100-seater terrace. Visitors will also be able to enjoy recently developed food and beverage outlets such as the new Seaside Treats, Burger King, Papa John’s, and Cook’s Fish & Chips restaurants.

The most recent development is Haven Kent Coast’s new Yacht Club for holidaymakers to eat and drink by the waterside. Acquired by Blackstone in 2021, Haven has already invested almost £230 million in parks across 2021 and 2022, with a commitment to upgrading and modernising all holiday sites to offer guests an unforgettable holiday experience.

This investment will allow the company to offer a wider range of entertainment concepts and on-park experience improvement for its homeowners and holidaymakers, whilst also creating over 7,000 new seasonal and 500 permanent jobs across its parks this year.

GO-TO DESTINATION

GO-TO DESTINATION

Beth Connor enjoys a memorable escape to John Fowler's St. Ives Holiday Village...

COMMODATION BOASTS comfortable furnishings and well-equipped kitchenettes.

A charming resort, John Fowler’s St Ives Holiday Village is the go-to destination for travellers looking to experience the best that Cornwall has to offer. Nestled near to the charming coastal town of St Ives, the tranquil family retreat is ideal for those seeking an escape from the daily hustle and bustle.

As soon as guests arrive, guests are immediately captivated by its idyllic setting, camouflaged within lush greenery, surrounded by rolling hills with a hint of the nearby ocean breeze. The well-maintained grounds, adorned with colourful flowers and quaint pathways, create an inviting atmosphere that instantly sets the tone for a relaxing getaway.

Accommodation at St Ives Holiday Village cater to various needs and preferences. The charming holiday lodges exude a homely ambiance, featuring modern amenities, comfortable furnishings, and well-equipped kitchenettes. Each lodge offers privacy while maintaining proximity to the resort’s central facilities.

Additionally, the resort provides options for larger groups, with spacious cottages and villas designed to accommodate families or friends traveling together. The woodland walk is an exceptional feature of the village that draws in visitors.

It has a carefully designed and maintained pathway that meanders through a lush and enchanting forest, offering a unique and immersive experience with nature. In the centre you will find a Play Area HUB with plenty of informative nature boards as you walk through.

 

 

HEATED POOL
One of the highlights of the St. Ives Holiday Village is its range of leisure facilities. The heated swimming pool attracts visitors of all ages, providing a delightful way to unwind. For those seeking more active pursuits, the resort offers a fully equipped gym and sports courts for tennis, basketball, and football.

The children’s playground keeps the young ones entertained, ensuring that families can enjoy quality time. A standout feature of the village is its entertainment programme. The dedicated team hosts various activities and events throughout the day, catering to guests’ diverse interests.

From interactive games and arts and crafts sessions for the kids to evening performances, quizzes, and live music for adults, there is never a dull moment at St. Ives Holiday Village. Food enthusiasts will find a satisfying selection of dining options on-site. The village boasts a restaurant with a diverse menu featuring local delicacies and international dishes.

The talented chefs prioritise fresh, locally sourced ingredients, elevating the dining experience to a memorable one. Those looking for a more casual setting can head to the village’s pub, which offers a relaxed atmosphere and a great selection of beverages to complement hearty pub-style meals.

THE TALENTED CHEFS prioritise fresh, locally sourced ingredients on the restaurant menu.

SHUTTLE SERVICE
One of the resort’s undeniable advantages is its proximity to St Ives, one of Cornwall’s most enchanting towns. The village provides a convenient shuttle service to the town centre, allowing guests to explore its charming cobbled streets, art galleries, and beautiful beaches effortlessly.

Whether visitors want to savour fresh seafood at a local restaurant, immerse themselves in the town’s artistic heritage, or simply relax on the sandy shores, St. Ives has something for everyone. John Fowler’s St Ives Holiday Village proves to be a delightful destination for those seeking a memorable escape in the heart of Cornwall.

Its tranquil setting, well-appointed accommodations, excellent leisure facilities, and proximity to St Ives make it an ideal choice for families, couples, and friends alike.

John Fowler Holiday Park, St. Ives Holiday Village, Lelant, Saint Ives TR26 3HX
www.johnfowlerholidays.com/cornwall-holiday-park/st-ives-holiday-village

EV RANGE ANXIETY ROADBLOCKS

EV RANGE ANXIETY ROADBLOCKS

Funding support available for holiday park operators...

47% OF THE AVAILABLE public charging network, or 19,044 charge-points, can be found in destination locations.

Identified as the main concern for EV drivers in Zenith’s EVXperience report, range anxiety and the struggle of finding somewhere to charge-up on long journeys, stands as a major roadblock to enjoying an EV staycation. Having the option of charging at your destination, for many, will make the difference between a relaxing family vacation or a weekend trawling the countryside trying to get charged up.

Holiday park operators could be eligible for government grants of up to £14,000 towards the purchase and installation of new chargepoints through the Workplace Charging Scheme (WCS). This grant covers up to 75% of the total cost of chargepoint purchase and installation, up to £350 per socket.

Charging tariffs can now be completely customised: you can segment pricing for different groups, like staff and public. Tariffs can be raised during peak hours, and you can even reserve chargepoints for certain visitors at certain times -- meaning you can guarantee your guests will have charging available to them.

Thanks to their recent partnership with Wattif EV, Rolec is in the unique position of being able to offer partial and fully-funded options to EV customers. If you did want to take part in the WCS, applications close at the end of March next year.

TURNKEY SOLUTIONS
Wattif’s 100% fully funded turnkey solution covers the cost of charge-point installation, purchase, maintenance, and software. Meaning you can install charging infrastructure without any risk of investment for the business. Alternatively, you can take advantage of a 50% partially funded option.

If you opt for this alternative, Wattif EV will take responsibility for the cost of installing, maintaining, and operating your charge-point but the initial upfront cost will be shared between the two. According to the International Energy Agency, the number of electric cars on the road globally surpassed 10 million in 2020, despite the COVID-19 pandemic.

This trend is expected to continue as more manufacturers invest in electric vehicle technology. Almost half (47%) of the available public charging network, or 19,044 chargepoints, can be found in destination locations. By adding charging to your list of facilities, EV drivers will have the security of knowing that they won’t have to plan their trip around charging, which will encourage them to favour your park for their next short-break or summer holiday.

Rolec
Tel. 01205 724754
E. enquiries@rolecserv.co.uk
www.rolecserv.com

IRRESISTIBLE COMBINATION

IRRESISTIBLE COMBINATION

Pictures and reports from the unmissable Holiday Park & Resort event...

THE HOLIDAY PARK SCENE team has gathered information and contact details for some specialist suppliers who stood out for the Holiday Park SCENE team.

 

The hotly-anticipated Holiday Park & Resort Show proved to be an irresistible combination as visitors from across the sector flocked to the NEC in Birmingham. November’s two-day business show received a positive response from visitors, speakers and exhibitors alike.

Complementary shows of Farm Business Innovation, Family Attraction Expo and Leisure Food & Beverage ran alongside Holiday Park & Resort, combining their pulling power for an irresistible draw.

Free to attend, more than 11,000 visitors were recorded across the show offerings, with many visitors opting to attend a choice of 140 seminars, 500 hand-picked exhibitors, industry-leading experts and unrivalled networking with a wealth of business development opportunities.

 

BROAD SPECTRUM
The Holiday Park & Resort Innovation Show provides you with the unique opportunity to network with 5,257 of the biggest names in the industry. Exhibitors maximise the opportunity to showcase products and services to an array of industry experts and buyers, directly from the holiday destination market.

Exhibitors responded to the current economic climate with an array of advice and information on new income sources, cost savings and ways to increase business efficiency. One of the key ingredients were ways for holiday park and resort owners to diversify and innovate their businesses and operations.

The combined event business awards are a celebration of ideas that are pushing the boundaries in design and service, recognising those that combine an unprecedented blend of innovation, creativity and uniqueness to its user. This year’s competition winners included a cocktail machines that serves up excellent quality cocktails at the touch of a button. Daisy Vending were awarded for their provision of milk and milkshakes featuring its premium milk vending machines.

Inch Perfect Trials saddled up to be first passed the innovation line as an on-line retailer for new and used trial bikes with the added offering of training and experience days The sustainability award celebrated NexGen Heating for its innovative heating solution for applications across multiple industry sectors. Plan your 2023 visit early for the event that returns to Birmingham’s NEC on November 15 and 16. Holiday Park Scene will once again work with the show organisers as a preferred media partner for the event. Autumn issues of the magazine will be distributed at the show.