FLUSHED WITH SUCCESS

FLUSHED WITH SUCCESS

THE VECTA FROM CISTERMISER offers significant financial savings for customers.

Cistermiser is the UK’s leading provider of water and energy saving management solutions for commercial and public sector washrooms. The Vecta+ infrared tap and shower ranges, from Cistermiser, are modern and smart, designed to curb excess water flow and deliver significant financial savings for customers.

The taps combine infrared technology and practical design for a touchless, hygienic experience. They cleverly enhance hygiene, curb the spread of germs and embody efficiency and with an intelligent safety shutoff after 60 seconds of continuous use. Helping to prevent any water wastage or potential flooding, they’re the ideal choice for holiday park operators.

With the Vecta+ shower range, customers are investing in lightweight, surface mounted and pre-plumbed shower panels which are ready to be installed. A flow duration set for -30 seconds, means holiday park operators can help to reduce wasted water and save energy, while maintaining reliability and high performance.”

The range features the Vecta+ Sensor Tap, a deck mounted single supply basin tap and Vecta+ Sensor Spout, designed for wall or panel installation, both include an external solenoid for straightforward maintenance. The Vecta+ Sensor Mixer Tap, is equipped with a side-mounted control for temperature adjustment. Offering a choice for holiday park operators, the shower range includes the Vecta+ Mechanical Shower Panel and the Vecta+ Sensor Shower Panel. Both are lightweight, easy to install and maintain and come with patented shower head nozzles to reduce scale damage.

For more information visit www.cistermiser.co.uk

NATURE CALLS

If you ever wonder why you spend so much time planning, designing and maintaining your on-site washroom facilities, well the facts speak for themselves. On average, people in the UK visit the bathroom between six and eight times every day. That adds up to a whopping 2,500 times in every year and accumulates to three years sitting on a toilet during their lifetime.

Family changing space cannot be over emphasised. Apparently, you will change a baby’s nappy up to 10,000 times before they can use the bathroom by themselves. For those who fancy flushing money straight down the toilet, this one’s for them. A toilet paper roll made from 22-carat gold went on sale in 2013.

Sold by the Australian company Toilet Paper Man, it was priced at a whopping US $1,376,900. If you are looking to bulk order your stock control, you might like to know we use an average of 57 sheets of toilet paper a day. Toilet paper was first invented by the Chinese in the 6th century.

Each sheet was two feet by three feet. Imagine trying to get an eight-pack of that stuff in the washroom store cupboard. According to the well-known Harpic brand, a public toilet can play host to over 40,000 germs at any given time so it pays not just to follow a diligent routine but to keep a very clear record of that routine.

TICKING BOXES
Organisations like Visit England and professional teams like the Cubicle Centre and Commercial Washrooms are always on hand to assist you from the start of your project through to completion. You have to make sure you tick the boxes laid out in the Caravan Sites & Control of Development Act 1960 - Touring Caravan and Campsite Site Conditions.

Although not necessarily legally binding, in general, the following apply for you to demonstrate duty of care:
• Separate ladies and men’s washrooms.
• Optional family facilities
• Working toilets
• Basins with hot and cold water
• Showers with TMV3 (Thermal Mixing Valve) temperature-controlled water
• Power and shaver points
• Disabled toilet and/or disabled shower rooms compliant with Doc M of the building regulations
• Level-entry shower suited for wheelchairs
• Baby-changing facilities, ideally within both male and female washrooms
• Chemical toilet disposal points
• Separate dishwashing facilities - usually external to the toilet blocks
• Drinking Water

Let’s get down to some basic maths. The numbers of facilities provided should be one toilet and urinal for men and two toilets for women for every 30 pitches. There should be a minimum of four water-flowing washbasins per 30 pitches; two each for men and women.

They shall be adjacent to the toilets – usually within the same room. Where a site provides 70 or more pitches, provision of showers shall be on the scale of one shower per 25 pitches.

ALTHOUGH MEN AND WOMEN prefer separate cubicle space family- friendly facilities are an added bonus.

PRO RATA
When considering the numbers of toilet cubicles to be included it is good practice to make allowance for 1 in 4 cubicles (in any same-sex washroom) to be classed as ambulant. This includes for grab rails and outward opening doors. Toilets may not be justified where sites have less than ten pitches.

Their site position should be agreed in discussed with the appropriate authorities. Because of the likelihood that children will use site facilities the basins/ showers’ hot water temperature should be controlled by the use of thermal mixing valves. Thermal Mixing Valves (whether integrated within the shower/ basin or as an addition to the supply pipe-work) will limit the hot water temperature to a comfortable level and offer a safeguard against scalding.

When planning a new build washroom block or refurbishing an existing facility there are many building-related health and safety issues to consider. The common sense advice is to appoint and work with a reputable building firm, ideally one who specialises in commercial washroom and toilet refurbishment projects and liaise with planning authorities from the earliest stage.

Unless the budget is particularly tight, the advice is to go for strong and robust materials fit for the high level of use modern holiday resort washrooms receive. For example the use of Solid Grade Laminate toilet/shower cubicles as opposed to a cheaper chipboard core laminate material. The payback over time is likely to be significantly better. Commercial Washrooms Ltd can, of course, offer advice on the different materials available within the commercial washrooms market.

Read our blogs on Washroom Design. Inclusion of baby changing facilities is essential in modern-day toilet and washroom facilities. Depending on the size of the washrooms this may be as simple as a fold-down baby changer or a dedicated family room containing shower, toilet and basin as well as a considerable worktop and vanity unit space for laying the child down.

PATTERSONS WORKED with Away Resorts to freshen up facilities at Tattershall Lakes.

OUT OF THE CLOSET
From desirable to dilapidated, modern to outmoded, holiday destinations boast a compendium of conveniences as you aim to create your wellness oasis. Focus on the senses, a bit of background music helps cover some embarrassment – or turn this into a marketing opportunity with a blast of promotional ads or podcasts. Aromatherapy can play a significant role. I mean the pleasant kind.

In fact, the very earliest air fresheners were made from pomegranates and cloves while the first modern air freshener was introduced in 1948. You could also take the opportunity to turn your smallest rooms into art galleries with large scale themed pictures of local scenes or even celebrated film stars. Plan the washroom project as early and as thoroughly as possible in all instances.

This should include detailed working drawings which are continually consulted as well as a robust schedule of the work. Barring any unforeseen issues arising the upgrade should then happen within time and budget. Don’t be tempted to go cheap. More expensive and durable materials will likely last longer and be a better fit for purpose with the rigours of a busy holiday site.

Design of a washroom should be carried out by professionals with appropriate experience of this type of installation as there are many common errors which can be avoided. They will usually offer a full design service with CAD drawings for either a new build or refurbishment. Well-designed and energy-efficient washroom facilities can significantly enhance the overall customer experience for holiday park visitors, while clean, comfortable and modern environments can lead to positive reviews and repeat business.

SOMETIMES WE CAN take providing pet-friendly facilities just a step too far.

ENERGY EFFICIENT
With a prominent focus on the importance of water conservation coupled with the need to offer high-quality and modern washroom facilities, Richard Braid, Managing Director at Cistermiser, explains how holiday park operators can maintain a strategic edge.

“Offering premium, comfortable and energy efficient washroom facilities sets a holiday park apart from competitors. With more customers becoming environmentally conscious when it comes to choosing holidays and parks needing to manage their impact on the environment, it becomes a key selling point to attract more visitors and increase occupancy rates,” explains Richard Braid, Managing Director at Cistermiser.

“Incorporating eco-friendly washrooms can help reduce the environmental footprint of the holiday park while minimising water and energy usage, demonstrating a commitment to sustainability and responsible tourism practices. Energy-efficient washrooms can also lead to significant cost-savings over time.” Richard concludes: “Maximising washroom facilities’ design and energy efficiency is not only beneficial for the holiday park’s bottom line but also crucial for enhancing customer satisfaction, maintaining competitiveness and demonstrating environmental responsibility.”

We humans share five common activities every day: breathing, eating, drinking, sleeping and toileting… when you’re away from home, it’s often the latter which creates the biggest cause for concern. Despite this, washrooms are often overlooked, even in the hospitality and leisure sectors where guests of all ages will need to make sure of your facilities. Whether you have a positive or negative experience as a customer, chances are you’ll share it with family, friends and colleagues, or even make a few negative comments on sites like Trip Advisor and Facebook.

Maintaining high standards for your washroom provision can separate you from the competition in a crowded industry. After all, switched-on holiday destination operators know that it makes financial sense to keep visitors on-site as long as possible. The longer they stay, the more money they spend - and not just a spending a penny!

PICTURE PERFECT

Landal GreenParks offer an impressive 18 locations across the UK and Europe with new destinations being steadily added. I was immediately struck by the immaculate grounds and welcoming atmosphere as I arrived at Landal Gwel an Mor holiday resort at Portreath, near Redruth in Cornwall.

Set against the backdrop of rolling hills and overlooking the turquoise shoreline of the Atlantic Ocean, Landal Gwel an Mor presents a postcard-perfect scene that promises relaxation and adventure in equal measure. Boasting 140 lodges, accommodation options at the resort are varied and cater to every taste and preference.

From cozy Scandinavian lodges nestled in woodland settings to contemporary luxury eco-friendly lodges boasting panoramic sea views, there’s something to suit families, couples, and solo travellers alike. The Scandinavian-style lodges with stylish decor feature kitchens, flat-screen TVs and free Wi-Fi, as well as furnished sundecks.

THERE ARE 18 STYLES of accommodation offered with the 140 lodges on site.

Some have hot tubs and barbecue grills.There’s a Mediterranean restaurant with indoor and outdoor seating. Other amenities include an indoor pool and a spa, as well as a sauna, a steam room and a gym. Walking paths, tennis courts and rental bikes are also available.

During my stay, I opted for one of the eco-friendly lodges, which seamlessly blended modern amenities with sustainable design, providing a comfortable and guilt-free stay. One of the highlights of Landal Gwel an Mor is its commitment to wildlife conservation and environmental stewardship.

The on-site nature reserve, home to a diverse array of flora and fauna, offers guests the opportunity to reconnect with nature through guided walks and wildlife encounters. Whether observing the wide variety of birds between trees or spotting seals basking by nearby cliffs, the resort’s dedication to preserving Cornwall’s natural beauty is truly commendable.

LANDAL GWEL AN MOR presents a postcard-perfect setting including its fishing lake.

GREAT ESCAPE
For those seeking relaxation, the resort’s leisure facilities are second to none. The luxurious spa, with its range of indulgent treatments and serene ambiance, provided the perfect escape from the hustle and bustle of daily life. Meanwhile, the heated swimming pool and state-of-the-art fitness centre catered to guests looking to maintain their wellness routines while on vacation.

Adventure awaits around every corner at Landal Gwel an Mor, with a plethora of outdoor activities to suit all interests. From surfing and kayaking along the rugged coastline to exploring nearby hiking trails and picturesque fishing villages, there’s no shortage of ways to immerse oneself in Cornwall’s rich natural heritage.

The resort’s dedicated activity centre offers expert guidance and equipment rental, ensuring that guests can make the most of their time outdoors. No visit to Landal Gwel an Mor would be complete without sampling the culinary delights on offer. The on-site restaurant, The Terrace, serves up an array of locally sourced dishes, showcasing the best of Cornwall’s culinary heritage.

From freshly caught seafood to hearty traditional fare, each meal was a culinary journey that delighted the senses and left me eager for more. Landal Gwel an Mor holiday resort offers a truly unforgettable holiday experience in the heart of Cornwall. With its breathtaking surroundings, top-notch amenities, and commitment to sustainability, it’s a destination that caters to the discerning traveller seeking both relaxation and adventure.

ON SITE FACILITIES include an indoor soft play area.

LANDAL LABEL
Landal GreenParks is a market leader in the field of holiday resort management, operation, and rentals. Landal GreenParks has more than 100 resorts in the Netherlands, Belgium, Germany, Denmark, Great Britain, Austria, Switzerland, the Czech Republic and Hungary, offering a total of almost 14.000 holiday accommodation units and campsite pitches.

Taking the portfolio to 18 destinations, Landal GreenParks UK announced the addition of two new resorts into its UK portfolio earlier this year. The new sites, which will benefit from a multimillion-pound investment, will showcase the Landal experience and build on the strong demand for UK holidays in 2024. Landal Whalesborough Resort & Spa in Bude, Cornwall and Landal Twin Lakes in The Lake District.

Each year, more than 3.2 million guests opt for Landal GreenParks, resulting in a total of 15.6 million overnight stays. The resorts and the company’s various offices employ a staff of 3.500 people. A proactive approach to sustainability has resulted in all Landal GreenParks’ resorts obtaining Green Key certification. Landal say they have witnessed a surge in last minute bookings that is driving an increase in summer holiday sales.

ATTENTION TO décor detail makes an immediate impact.

The self-catering holiday specialist has seen summer bookings up 20% YoY, with 30% of its breaks being taken within a month and 10% going within a week of being booked. The south-west continues to be the best-performing region for Landal GreenParks UK, with new and additional accommodation offering at its resorts, helping contribute to a 30% increase in summer bookings compared to last year.

There is also demand in the Midlands, Yorkshire and Scotland due to pet friendly staycations – with bookings up 25% compared to 2022. The company has also noticed a trend for shorter summer breaks, with almost a third of all summer bookings being for four nights. Landal GreenParks UK launched their summer campaign with up to 40% off summer breaks starting from £479.

Landal Resorts
Landal Gwel an Mor
Tel. 01209 842354
www.landal.co.uk/gwel-an-mor

CELEBRATING HAMPSHIRE’S TOURISM STARS

Winchester MP Steve Brine has marked this spring’s English Tourism Week with a visit to a family’s wildlife-friendly glamping park near the village of Bighton near Winchester in Hampshire. Mr Brine was the guest of Two Hoots Glamping Site where he was welcomed by Shaun Ascough and his wife Michele who say they put sustainability at the top of their business agenda.

The couple acquired the park three years ago as their “dream project” after spending a career in property development both in the UK and South Africa. Now, they told the MP, their ambition is to embark on a new holiday park development of super-luxury accommodation which will include eco-lodges with a minimal carbon footprint.

Mr Brine was shown around the five-acre grounds which, said Shaun Ascough, are a ‘wildlife wonderland’ for a host of different animal, bird and plant species. The hilltop site, where guests can enjoy panoramic views across the Hampshire countryside, includes hare, red squirrels, deer, pheasants, red kites and even glowworms among its residents.

The MP was also shown an oak-frame barn which the family is converting as their new home, and which will use solar power and an air source heat pump to generate much of its own energy.

EV charging points for guests with electric cars are hoped to be installed soon, and the couple – who have three grown-up children – will be creating extra wildlife habitats around the park. There is also a wildflower meadow with many different native blooms which, said Shaun, provide vital foraging for honey bees, butterflies and other pollinators.

BEACHES IN INSTAGRAM FRAME

New research has revealed that Cornwall’s Kynance Cove is the UK’s most Instagrammable beach in the UK. A study by photo wall art creator StoryBoards analysed Instagram hashtag data and the length of 50 of the UK’s most popular beaches to find the top ten beaches and coves with the highest hashtags per metre count.

The study found that Kynance Cove in Cornwall is the most Instagrammable beach in the UK. The cove has over 66,000 posts on Instagram, and with a length of just 200 metres, this equates to 331 posts per metre. Kynance Cove is known for its white sands and turquoise as the cove is part of the National Trust.

Taking second place is Brighton Beach, located in East Sussex. The popular tourist hotspot has over one million posts on Instagram, which equates to 214 posts per metre of the three-mile-long beach. Brighton Beach is host to multiple watersports such as windsurfing, Kayaking and sailing for tourists to enjoy.

Fistral Beach is the third most Instagrammable beach, with over 134,000 posts. Fistral Beach is often called the UK’s best surfing location and has 180 posts on Instagram per metre of beach. The beach is home to the international surfing centre and holds many surfing-related contests and events throughout the year.

£5M BOOST FOR IT SPECIALIST

£5M BOOST FOR IT SPECIALIST

SOFTWARE SOLUTIONS SPECIALISTS, Elite Dynamics founded in 2015 by Jamaine Campbell, pictured, Nicola Campbell and Jack Vernon.

Elite Dynamics, a leading provider of software solutions to the holiday park and marina industry, has announced a £5 million investment from BGF – one of the largest and most experienced growth capital investors in the UK and Ireland. BGF’s investment will support the continued development of Elite Dynamics’ proprietary software, which is built on the Microsoft Dynamics platform, as well as plans to invest in sales and marketing.

In the last three years, the business has grown revenues at more than 40% per annum, with plans to triple in size and double its headcount by 2026. Founded in 2015 by Jamaine Campbell, Nicola Campbell and Jack Vernon, the North West-based business has developed a range of digital transformation solutions specifically designed for holiday parks, marinas, as well as holiday home manufacturers and dealers.

These help to improve business functions from maintenance, memberships and marketing, to reservations, sales and finance. The range is currently used in more than 350 parks, both in the UK and internationally. Commenting on the deal, Jamaine Campbell, CEO and co-founder of Elite Dynamics, said: “In the last eight years, we have built a highly successful, and profitable business through a balanced blend of strong industry experience and technical know-how.

“Our aim is to become the dominant provider of technology solutions to holiday and residential parks, manufacturers and marinas, expanding our reach both domestically and overseas. In order to achieve our growth ambitions, we needed an investment partner that recognised the potential of our business, as well as that of the sector, and was willing to take a long- term approach in helping us to seize the opportunities that lie ahead.

In BGF we have found that investment partner.” The deal was led by Harry Jones and Courtney Walker, investors in BGF’s North-West team. As part of the investment, Martin Moran has been appointed to the board as non-executive chair through BGF’s Talent Network – one of the largest groups of board-level non-executives in the UK and Ireland. Martin was a founder of Salesforce.com in EMEA and has more than 20 years’ experience in SaaS and cloud computing.

Harry Jones said: “Elite Dynamics has established itself as an innovative and respected player in the parks and marina industry – created to disrupt a market saturated by archaic technology and systems. By combining the team’s intimate knowledge of how the market works, with technical expertise, Elite Dynamics is helping park operators to simplify processes, while helping to boost their bottom line.

It’s an extremely attractive proposition.” He added: “BGF has considerable experience in the holiday parks sector through our investment in Coppergreen Leisure Resorts, which we successfully exited in 2021, as well as supporting dynamic and fast-growth technology companies looking to transform markets through business improvement processes. As such, we’re delighted to be joining the team, as they embark on the next stage of their growth journey.”

MAIN STAGE SHOWCASE

MAIN STAGE SHOWCASE

SALTEX WILL HOST hundreds of brands showcasing products in halls 6, 7 and 8, over two days.

Now in its eighth decade, SALTEX, at Birmingham’s NEC on November 1 and 2, remains Europe’s largest free sports turf, amenities, and landscaping trade exhibition. With hundreds of brands showcasing products in halls 6, 7 and 8, across two days, SALTEX is a must-attend event for everybody operating in, or supplying to, the grounds care sector.

The 2023 gathering provides a great opportunity to meet industry colleagues and make new connections – building networks, knowledge and learning about new innovations. The event is organised by the Grounds Management Association, the leading not-for-profit membership organisation representing grounds managers, grounds personnel, grounds maintenance managers, greenkeepers and all others involved in the management of sports turf, pitches, landscape, and amenity facilities in the UK.

SALTEX is known for the quality, range and breadth of professional development opportunities it provides through its industry-leading, established Learning LIVE programme. This year, over 20 presenters will speak across three stages in two days. It is the largest free live learning event for the sector with many visitors citing it as a key reason to attend the show.

SALTEX PROVIDES A PLATFORM to build networks, knowledge and learning.

Sarah Cunningham, director of commercial and events at the GMA, says: “Learning LIVE is a well-respected, highly anticipated highlight at SALTEX, known to be a fantastic way to boost knowledge in a wide range of topics. Here we provide a snapshot of some of the headline speakers and sessions available. It’s exciting and there is so much more to come!”

This year, the main stage will continue as it always has done to highlight the latest hot topics and issues, bringing visitors into the big conversations of the moment. Day one of the show sees Lee Guerriero, pitch and technology specialist at UEFA, discuss UEFA’s 2024- 2027 pitch strategy and on day two Tony Hanson and his fellow panellists from the Environment Agency and Anglian Water will cover future water restrictions for golf greens and sports turf.

Lee Guerriero explains: “Attending events like SALTEX is important to maintain an understanding of the latest developments in a rapidly evolving industry. With challenges facing grounds keepers as a result of heavy fixture schedules, climate change and the need to work in a sustainable way, it is important that all stakeholders from grassroots sports to the elite game come to events such as SALTEX.

“The Learning LIVE sessions in particular allow for an exchange of best practice and an open dialogue across sports so that the quality of the pitches continues to improve as expectation levels and demands around pitch quality also continue to grow.” New for 2023 are themed stages and reflecting the need to place sustainability and environmental issues at the heart of the grounds maintenance sector’s thinking, the Eco Stage will do just that.

SALTEX is proud to introduce Dr Eric O’Donnell from SportsLabs to talk about recycling solutions for synthetic turf and a session from the Football Foundation on its pilot on the future of sustainable synthetic turf The Spotlight Stage brings to the fore the crowd-pullers into an ask the experts-style forum. Dr John Dempsey will bring his insights to the 2020- 2023 independent turfgrass research update and non-pesticidal disease management sessions, while Aled Lewis will highlight Welsh FA’s Pitch Improvement Funding Strategy.

Dr John Dempsey, independent turfgrass research, says: “The reason I like to present at events such as SALTEX is that I love sharing the results of not only my research but also the latest data available on relevant turfgrass subjects and it gives me the opportunity to meet many turfgrass professionals.

SALTEX TAKES PLACE at Brimingham’s NEC on November 1 and 2.

“Hopefully attendees will find the presentations of value and take away something that will be able to incorporate into their maintenance programs be it golf, football or playing fields.” Sarah continues: “We have curated what we believe to be a well-rounded, industry representative programme of CPD-accredited seminars, which we will be able to share in full with visitors in due course.”

Register now to boost your knowledge and guarantee entry to Europe’s largest and leading sports turf, amenities, and landscaping trade exhibition at www.saltex.org.uk

SALTEX IS KNOWN FOR THE QUALITY, range and breadth of professional development opportunities.

GREEN TRAILBLAZERS

GREEN TRAILBLAZERS

Investment in eco tourism continues to thrive...

EACH LODGE OFFERS PRIVACY while maintaining proximity to the resort’s central facilities.

The David Bellamy Blooming Marvellous Pledge for Nature works in partnership with over 500 holiday parks in the UK. Pioneered over 28 years ago by botanist and TV personality David Bellamy, the scheme is now administered by his son Rufus, who is himself an Environmental Adviser, working closely with parks of all sizes.

The organisation has singled out Parkdean Resorts for special praise thanks to their commitment to the environment and its responsible stewardship of over 3,500 acres of land at its 66 sites. Parkdean Resorts was described this month as ‘a green trailblazer’ for kickstarting work that will provide wildlife and the natural world with the same warm welcome as its holiday guests.

Scheme co-ordinator Rufus Bellamy said Parkdean Resorts deserved major recognition for mobilising a raft of exciting and imaginative environmental projects across its parks this year. Once they are completed, said Rufus, the work will not just benefit nature, but will also help provide an enjoyable and educative experience for guests, and for youngsters in particular.

Making new wildlife discoveries, he said, was just one of the ways in which Parkdean Resorts was helping to create magical memories for the 3.5 million guests it welcomes each year. The group’s parks have all taken the David Bellamy Pledge for Nature which commits them to managing their green spaces with wildlife in mind and undertaking at least one significant wildlife project over the next year.

These include setting up bird boxes and other artificial habitats, creating areas where bees, butterflies and other pollinating insects can get food, focusing on the conservation of a specific species, and working to enhance ponds and other wetland habitats.

INTERPRETED NATURE TRAILS encourage all family members to make wildlife discoveries in the park’s grounds.

CONSERVATION GOALS
Parks taking the Pledge receive visits from independent wildlife assessors who provide advice on new projects to be undertaken, and the steps needed to accomplish their nature conservation goals.

Responsible at Parkdean Resorts for steering the scheme is the group’s Regional Director of Scotland Colin Pearse, and he said park managers play an important part in delivering the results: “Our managers are given a great deal of autonomy in deciding what conservation projects will best suit their park, and then involving team members in making it a reality,” said Colin.

“This is crucial as our parks are located in different and very beautiful coastal and countryside locations throughout Britain, each with its own individual character and natural assets. “We ask each manager to propose a project and explain the ways in which it will enhance the guest experience, and then it’s up to them with help from members of their team.

“There’s never any shortage of volunteers coming forward, not least because it’s very satisfying to know that you are making a real difference to safeguarding wildlife and the natural world. “We receive tremendous support from the scheme’s advisers who are always willing to go the extra mile in providing both encouragement and expert guidance,” added Colin.

Rufus Bellamy said that Parkdean Resorts had become national cheerleaders for the scheme, and its parks were role models for how tourism businesses could work as a group to help nature.

 

CHEERS LEADERS
Just as importantly, he said, Parkdean Resorts was encouraging millions of holiday guests each year to discover more about the natural world, and the part they can play in its conservation. Mythtopia is an eco-glamping resort situated just outside of Edinburgh that is due to open in Spring 2024. The resort is designed to be 100% sustainable, carbon-negative, and powered entirely by natural energy sources, such as solar and wind energy.

To help in its rewilding efforts, Mythtopia is also leveraging its own cryptocurrency funded by carbon credits, as part of its mission to plant 120,000 trees on the site itself. Its founder, Oliver Pyle-Santini, was inspired to create a flourishing and environmentally-conscious business that would provide a wealth of jobs to the local community, and safeguard the natural surroundings of the estate.

The luxury glamping resort will feature many activities from yoga to silent discos but the most unique is ‘Legends’; an augmented reality game based on Celtic mythology and folklore aimed at families, couples and gamers alike. Situated among 200 acres of preserved green land and located just 20 minutes from the Scottish capital, Mythtopia is the ideal place for families to experience nature while embarking on an immersive AR adventure.

MYTHTOPIA OFFERS ITS GUESTS a unique immersive AR experience based on ancient Celtic mythology

Mythtopia will also be the UK’s first holiday destination exclusive to NFT token holders. Mythtopia will feature 150 low- carbon impact geometric domes and lodges, along with a restaurant, clubhouse, bar, and spa. Each guest will receive access to a wealth of activities including a geofenced augmented reality playground based on ancient Celtic mythology called ‘Mythtopia Legends’.

The game allows players to explore the natural woodland environment while following a spellbinding story of mythical creatures. Participants can build their own AR character, interact with talking trees and dwarves, and go on mystical missions alongside the characters of their friends and family.

Using Celtic legends, this unique AR experience will create a ‘digital theme park’ perfect for families, couples, gamers, and LARPers. Guests can also get involved in a wide variety of other activities to help them enjoy the natural world with opportunities for open water swimming in its own lake, stargazing, horse riding, yoga classes, and silent disco parties.

ECO-VISITORS will help plant over 120,000 trees by visiting Mythtopia, a carbon-negative retreat.

GREEN INVESTMENT
Tregoad Holiday Park in Looe, Cornwall, celebrated the completion of a raft new developments this summer by opening its doors to members of the local community. Representing an investment of £2.5 million, the initiatives were focused on sustainability, and the introduction of new ways to protect the natural world.

The family-owned park, part of the four-strong Waterside group, chose a Saturday in July to showcase its achievements to guests which included members of the public, senior local authority and VisitCornwall representatives, and Tregoad’s local suppliers. New features include the creation of Cornwall’s largest wildflower meadow bank covering more than 3,000 square metres, and seeded with high pollen-bearing plants.

Nectar produced by the blooms, says the park, will provide a valuable foraging resource for honey bees, butterflies, and other important pollinators. In addition, the park has invested £300,000 in planting hundreds of indigenous plants, trees and shrubs, and installed a range of new wildlife habitats.

The living quarters installed throughout the park’s grounds include three traditional beehives, duck houses, plus bird and bat boxes made from recycled materials This year, the park is also spending £36,000 on upgrading its popular wildlife walk. The move will add an additional 2km to its length, allowing guests to explore even more of the park’s rich and varied landscape, and to uncover its wildlife secrets.

Matt Way, General Manager at Tregoad Holiday Park, said: “An important part of our guests’ experience is enjoying our wildlife, beautiful lakes, and woodland walks. We believe we have a responsibility to nurture and enhance our natural surroundings, helping Cornwall’s natural environment to thrive and contribute to a greener future.

PARKDEAN RESORTS’ many accommodation options include lodges located in tranquil wooded surroundings.

“As well as focusing on wildlife and planting, we’ve been assessing everything that we do at Tregoad to ensure we’re operating as sustainably as possible. “For example, we’ve introduced a new waste-water treatment facility to allow the park to be self-sufficient, installed water refill taps, and reused construction materials across the site, such as our former toilet blocks which have been crushed and reused as road infill. We’re also continuing to work with Climate Vision to identify more ways in which we can reduce our carbon footprint.”

Tregoad Holiday Park works with more than 50 local suppliers, including Flotsam Flo which creates fashion accessories from waste which is difficult to recycle. Items are taken in, including old wetsuits, which are then upcycled by Flotsam Flo to be sold in its shop. The park is the first holiday park in the UK to go ‘full cycle’ in recycling, upcycling, and redistributing in such a manner.

Through partnership with a specialist upcycler of wet suits, inflatables and plastics, the park is aiming to reduce its landfill by a further 10% this year – after diverting 80 tonnes of waste from going to landfill between 2022 and 2023 through switching to alternative waste companies. Matt continued: “Collaboration is key to helping us tackle climate change. We’re proud to be working with like-minded businesses which champion sustainability and consider their environmental impact when planning their future investment and areas of growth.

“Our sustainability efforts complement our wider enhancement works at Tregoad. Over the past two years, we’ve introduced 100 new high-quality holiday homes and invested more than £500,000 in improving our guest facilities. Matt adds: “Our holiday accommodation and facility improvements, alongside our sustainability initiatives, are helping us achieve our core objective of delivering an exceptional quality holiday experience.”

FIRST IMPRESSIONS PAY OFF

FIRST IMPRESSIONS PAY OFF

ROB AND CHRISTINA Skeel’s perceptions of holiday park home ownership were transformed.

A Northamptonshire couple has described how a spur of the moment visit to a Leisure Resorts holiday park in Yorkshire led to them buying a holiday home there the same day – despite never having considered owning one. Leisure Resorts is an award-winning, five-star luxury holiday home and holiday park provider, with parks across the UK in The Lake District, Yorkshire Dales and North Yorkshire Moors.

Christina and Rob Skeel bought their luxury three bedroom, two bathroom lodge in Angrove Country Park in the North York Moors last summer and have since spent a third of their time in what they now refer to as their ‘happy place.’ Angrove is set in 70 acres of stunning countryside on the edge of the moors, yet just 20 minutes from the coastal resort of Saltburn-by-the-Sea.

Christina, 57, said: “My impressions of holiday parks had come from seeing lots of static caravans, side by side in rows along the Norfolk coastline and when Rob suggested we take a look at a park on our way home from a cottage holiday in Yorkshire my first reaction was ‘Not a chance!’” “We had never even been to the North York Moors until the day we visited Angrove,” said Rob, 58.

“We fell in love with both the park and the location immediately – and then the lodge itself clinched it for us. It has a deck at both the front and the back, as well as a patio on one side, so as well as the sun throughout the day we have spectacular views in every direction.”

LOVE STORY
“You could say we’re quite impulsive, buying the lodge the first day we visited the park, but we’re strong believers in fate and prepared to take a risk. If we hadn’t visited Angrove that day we wouldn’t have found our happy place.”

BESSY THE DOG IS COMPLETELY comfortable in her holiday home environment.

CHANGING PLACES

CHANGING PLACES

Even the humblest washroom facilities can make or break your brand, advises Becci Knowles...

ADD A TOUCH of character to your washroom facilities to keep the guests happy.

Leading market research firm Mintel says that in a competitive market, with relatively low brand differentiation outside of the leading holiday centre brands, catering for rising visitor expectations in terms of accommodation, facilities and experiences has become vital for success. Clean, modern, accessible, and eco-friendly washrooms have a key role to play in continuing this upward trend.

A quick look at holiday park reviews online at Tripadvisor is testimony to the fact that these facilities feature highly on the list of customer priorities across every demographic. Meeting the rising expectations of existing customers and changing the perception new ones, is vital for a destination’s growth. Park Holidays operates 43 caravan holiday parks across the UK from Cornwall in the West, Suffolk in the East and up to Yorkshire and Scotland in the North.

Commenting on the importance of its washroom facilities across the portfolio, a spokesperson told Holiday Park Scene: “On our parks which provide touring and camping pitches, the washrooms remain one of the single most important factors in shaping guests’ level of satisfaction with their stay.

“On review websites, our facilities will frequently be commended for their cleanliness, standards of maintenance, and overall impression of being a welcoming and hygienic environment for ablutions. “Positive comments on our washrooms also appear on Park Holidays’ Feefo review website and have helped the group achieve the platform’s excellence award for six years in succession.”

SUCCESS MARKERS
Washrooms are pivotal in the success of smaller parks too, particularly where there is a spa element Kevin Jones, resort director at Whalesborough Farm and cottages tells Holiday Park Scene. “Being a health spa and 5* cottages resort, cleanliness and the experience is vital to our business, we pride ourselves on giving the customer the best possible experience they can have while with us,” says Kevin.

He continues: “Businesses are judged by the cleanliness of the facilities and predominantly the washroom facilities, we want our customers to enjoy their time with and a clean, pleasurable place to be starts with the washrooms.” Shaun Matthews is the owner of Blue Hills Touring Park in Truro. He agrees that good quality, clean facilities help to present a professional image of your park.

“Many smaller caravan and camping sites such as our 50 pitches often don’t provide some of the other facilities that are found on larger parks so it essential that those we do provide are as good as they can be. They will be one of the main facilities that a park is judged upon. “The main requirement that guests are looking for, regardless of shape/ size washroom facility that’s provided is cleanliness, this seems to be the number one priority and is never going to change.

“Washroom facilities have been moving more and more “posh”, underfloor heating, heated and backlit mirrors, background music. In some case there has been a move to provide facilities that are more akin to a hotel, although this is still the preserve of the much higher end parks.”

AS DERBYSHIRE’S NEWHAVEN HOLIDAY PARK SHOWS, thoughtful design can make all the difference to washroom appeal Pic. Park Holidays UK

LOCATION, LOCATION
Emma Bateman is the site manager of Lincolnshire based holiday park, Westwood Lakes. Specialising in fishing holidays, it has seven lakes open to guests and the public. As fishing is an outdoor sport, and the lakes are sometimes a distance from the main buildings, the park has built its own toilet facilities around the lakes, which staff clean daily. The company also hires portaloos, via an external provider, for the lakes that cannot be reached by the water and drainage system.

Emma says: “Over the 16 years we have been operating, we have tried to update our facilities as we see fit. For example, the outdoor permanent toilet blocks are a recent addition to the site after fisherman complained the café and bar toilets were too far away from the lakes. “In addition, we have recently updated our hand driers to the Dyson air model, and we find they are much more efficient at drying hands and that means less paper is used too.”

Onsite facilities include both a café and bar with washroom facilities, including disabled toilets and baby changing units. Emma adds: “Having these extra facilities means we can accommodate all visitors; inclusion is important to us at Westwood Lakes, and this is reflected in our facilities having ramp access etc, to improve visitor experience.” Mayfield Park is a family-owned and run camping, caravan and residential park nestled in the hills on the outskirts of the famous market town of Cirencester.

Picking up on Emma’s point about access and inclusion, managing director Carl Upton agrees that the location of your washrooms, is key: “When planning on new toilet blocks it’s always good to keep them near the camp site and not miles away or in a muddy field and to have easy access for disabled users,” he says. Had the team at Westwood Lakes foreseen just how much how much the park would grow in the 16 years since its inception, Emma says they would have planned their washroom facilities differently: “For example, the outdoor permanent toilet blocks would have been built much earlier and we would have used part of the accommodation plumbing and drainage systems to be able to reach the further afield lakes instead of portaloos, which is an extra monthly expense.”

“Washroom location is everything,” says Blue Hills Touring Park’s Shaun Matthews. “So not too far from the furthest pitches but equally close enough to services to reduce installation costs.” He also points to ease of operation. “Are they user friendly, can some facilities remain open whilst others are closed for cleaning,” Sean asks. “Don’t underestimate the number of cubicles/ showers required, make sure that guests are well catered for and won’t have to queue for their morning shower. “Accessible and family bathroom facilities should also be provided. Can you integrate other facilities into the same building, for example, wash up areas.”

WITH THEIR HIGH VOLUME OF USERS, washrooms at Chichester Lakeside Holiday Park are scheduled for regular monitoring visits throughout the day. Pic. Park Holidays UK

ECO ESSENTIALS
Back at Whalesborough Farm and Cottages, resort director Kevin is keen to stress the importance of sustainability: “Parks should always consider sustainability, from thinking how we heat our washrooms to the water we use in them,” he says, adding: “We use water from our own bore hole and air source heating powered by our turbine on site.” Blue Hills Touring Park’s Shaun Matthews suggests using recycled and environmentally friendly cleaning products.

“If you can easily manage the cleaning maintenance through good design then you are part of the way to sustainability. “In addition, sustainability can be achieved through the installation of renewables such solar thermal, air source/ground source heat pumps and so on.” Achieving a more sustainable business model, especially in the current economic climate, remains a challenge for many parks.

Emma again: “We have to think of what is friendly and cost effective; we are becoming more aware of the environmental damage and we can make a difference with better quality hand driers, environmentally friendly toilet rolls and tissues. “Sadly, this doesn’t always equal cost effective, and that is something we are trying to balance here at Westwood Lakes,” she adds.

Looking to the future, Shaun says: “Washrooms will become more upmarket as guests demand a better experience. “Probably more eco-friendly, it’s quite likely that more operators will also move towards unisex facilities. This will help to reduce the number of cubicles required and reduce costs as utility bills continue to grow.” Picking up on this point, Whalesborough’s Kevin Jones says: “Washrooms of the future will be clean, vibrant, multi-generational, filled with cloud-based technologies, a zero emissions bathroom removes the feeling of guilt when using natural resources and energy.

“It will allow us to take a shower several times a day without placing a burden on the environment. “Designed as a small power station, the bathroom functions as a heat recuperator and water treatment facility, for example by converting waste materials into methane which is then used to generate heat.” While the development of washroom technologies continues to gather pace and the exact future of them remains to be seen, what is clear is that parks looking update their existing facilities or install new ones have an ever-widening range of products and services to choose from.