GOLDEN OPPORTUNITIES

GOLDEN OPPORTUNITIES

Verdant Leisure offers an award-winning holiday formula...

VERDANT LEISURE expanded in 2002 with two parks in Devon - Golden Coast Leisure Park and Cleavewood Leisure Park, pictured

Creating the perfect environment for customers to relax, enjoy and experience is an award-winning formula for leading holiday park operator Verdant Leisure. Since its foundation in 2010, Verdant Leisure has gone from strength to strength, and now boasts 13 parks within its growing portfolio.

Offering quality self-catering holidays and holiday home ownership in stunning coastal and countryside locations across Scotland and northern England, the Verdant Leisure story began with Thurston Manor Leisure Park in East Lothian and Pease Bay Leisure Park in Berwickshire. Riverside in Northumberland and Viewfield Manor in Ayrshire soon followed in 2011.

County Durham- based Heather View and Kingfisher were acquired in 2016, Coldingham Bay, Berwickshire in 2017, Scoutscroft in Berwickshire, and Queensberry Bay in Dumfriesshire in 2018. Two parks in Perthshire – Erigmore and Ballintuim – joined the group in 2019 and 2022 respectively. Finally, in 2022, Verdant Leisure expanded further south with two Devon-based acquisitions: Golden Coast Leisure Park and Cleavewood Leisure Park.

“Golden Coast is a fantastic, family friendly park in North Devon,” says Verdant Leisure Communications Director, Stacey Hope. “As the newest addition to the Verdant Leisure family, it offers a wide range of accommodation options and a whole host of fun filled facilities. Golden Coast Leisure Park is a great addition to the Verdant Leisure portfolio.”

A WAVE SURFING SIMULATOR is just one of the activities on offer at Golden Coast Leisure Park.

ACTION-PACKED
Situated amidst picturesque countryside, just a couple of miles to the east of the award-winning golden sands of Woolacombe beach, Golden Coast Leisure Park offers guests an action-packed holiday. A huge range of family friendly activities is on offer including indoor and outdoor swimming pools with flumes, a wave surfing simulator, high ropes course, climbing wall, ten pin bowling, fishing lake, arcade, adventure golf facilities, and plenty of places to eat and drink.

For those seeking something more relaxing, the Waves Ceramic Studio is ideal for creative pottery decorating. Verdant Leisure parks offer a wide range of entertainment options. From packed programmes including kids’ clubs with their resident foxes Vinnie and Violet, to visiting acts offering everything from comedy to live singers, there really is something for everyone.

Accommodation at Golden Coast includes a wide range of apartments, houses and villas (including some with hot tubs) to suit all budgets and requirements. Modern and stylish self- the exceptional location, Cleavewood owners can also use all the facilities at Golden Coast and enjoy delicious food and drink at the historic Old Mill pub and restaurant on-park.”

WATER ZORBING at Thurston Manor Leisure Park.

HOME-OWNERS
Verdant Leisure caters to 2,000 holiday home-owners across its parks, and this is an ever-growing sector. Another new holiday home development was recently completed at Thurston Manor Leisure Park in Dunbar, Scotland. Nestled at the foot of the Lammermuir Hills, near the stunning East Lothian coastline, Thurston Manor Leisure Park is set in 176 acres of breathtaking countryside.

This beautiful holiday park is under an hour’s drive from Edinburgh, making this park a top choice for holiday makers wanting to combine a visit to the Scottish capital with the benefit of a home from home woodland retreat. Once a private estate visited by kings, Thurston Manor now offers a superb range of luxury caravan and lodge holiday accommodation, alongside fantastic facilities for all the family, on the historic site of the original 16th century castle whose scenic ruins still stand today.

The Glade development consisting of six lodge pitches and 34 caravan pitches for holiday home-owners has been built on an exclusive area of Thurston Manor, offering fabulous views and a private gated entrance. Facilities on the park include an indoor heated swimming pool, fishing lake, gym, outdoor play parks, games room, arcade, dedicated family room with seasonal entertainment, as well as Hunter’s Bar & Restaurant and Muir’s Pub.

Verdant Leisure, whose Head Office is in Lancaster, say that their mission is “To create the perfect environment for customers to relax, enjoy precious family time and experience a new lifestyle.” They also place considerable importance on creating a more environmentally aware holiday experience.

GOLDEN COAST is a fantastic, family friendly park in North Devon.

GREEN TOURISM
“We’re committed to promoting sustainable tourism and protecting and enhancing our natural environment,” explains Stacey Hope. “We have a dedicated Green Team in place across the business, and each park has its own Green Champion. All of our parks are members of the Green Tourism scheme, and we aim to make all Verdant Leisure parks more environmentally conscious and help our customers to do more whilst visiting our locations.”

As part of their Green Tourism commitment, Verdant Leisure also champions investment and improvement in local communities. The company nominates a different Charity of the Year each year, and raised over £80,000 for Blood Cancer UK in 2022. Additionally, it supports the Wildlife Trusts close to their parks (Durham, Northumberland, Scottish and Devon Wildlife Trusts) by offering holiday guests the option to donate £1 per holiday booking.

As a team that prides itself on the exceptional standards of their parks and the customer experience for all holiday guests, it’s unsurprising that Verdant Leisure’s success has been recognised by a slew of top awards, including most recently, Silver for Best Company for UK Family Holidays and Bronze for Best Company for UK Parks and Lodges Holidays in the British Travel Awards 2023.

Verdant Leisure has also won several accolades for its employee engagement. The business has been voted one of the Best Companies to work for within the entirety of the UK, in the northern region, and in the leisure and hospitality sector several times over. A superb achievement, based on ratings from their own employees. With guest – and employee – satisfaction top of the agenda, continued success seems assured.

REAPING WHAT THEY SOW

REAPING WHAT THEY SOW

Jane Herbert meets the personalities behind the thriving Beston Group...

YAXHAM WATERS HOLIDAY PARK in Norfolk offers a stunning setting for holidays

On a cold winter’s day in the mid to late nineties, Timm Hay and Steve Johnson stood on a hill overlooking a rather tired-looking Beeston Regis Holiday Park on the North Norfolk coast wondering how to buy it!

At that time, Beeston Regis comprised 60 acres with 120 static caravan plots and roughly 400 tent and tourer plots, with a handful of hook-ups and a very old-fashioned shower block that hadn’t much changed from the original 1950s. The owner had sadly passed away, and the bank had taken control of the site.

On face value, it didn’t look like much of an investment but to Timm and Steve, Beeston Regis offered the ideal opportunity to cement their burgeoning business partnership. “We were young and keen,” says Steve. “Having done some research, Timm had discovered that Beeston Regis benefited from Section 17 of the 1960 Caravan Site Act.

“This was at a time when park owners, usually landowners, were required to apply for planning for the use of their land when used for six months of holiday use and six months grazing rights for cattle,” Steve continues. “The permission was granted if the local council didn’t reply within six months, which became deemed as unconditional planning permission with no time constrictions.”

TIMM HAY AND STEVE JOHNSON, the founders of The Beeston Group.

INSIDE KNOWLEDGE
Timm’s inside knowledge from his first job as a planning consultant for a holiday park specialist in London came in very useful when he realised that this was the case at Beeston Regis. Says Steve: “Uncovering the Park’s unutilised planning permission was a pivotal moment for us. This was extremely valuable, and so we just had to find a way to buy the Park.”

Timm and Steve had found their first joint investment. Beeston Regis Holiday Park is now a thriving park with 300 holiday bases and 190 camping and touring plots. Moving forward, the duo soon expanded into another small park which they later sold at a profit, and also added Cliff House Holiday Park in Dunwich to their portfolio.

At the same time, they undertook a major project to build The Hollies, a 30-acre park in Kessingland, Suffolk, on former farmland and a derelict house. Timm invested in five further parks which he still owns: four in Norfolk - Gold Coast and Hazelbury Holiday Parks in East Runton, Yaxham Waters Holiday Park and Mundesley Holiday Village: as well as New Hall Lodge Park in Dovercourt, Essex.

Over time, the eight parks co-owned by Timm and Steve all came together under the one umbrella of The Beeston Group. Today, with just under 800 lodge and static caravan plots, 750 camping and touring plots, and around 150 self-catering units, The Beeston Group is wholly concerned with holiday home ownership and rental, camping and touring. “With large holiday park groups owning a big percentage of the holiday parks in the UK, we really try to set ourselves aside,” explains Steve.

GUESTS STAYING AT CLIFF HOUSE Holiday Park have access to the lovely beach below

“We pride ourselves on offering great holidays in superb locations, mostly on the beautiful East Anglian coastline, and many of our parks offer guests direct access to the beach. Most importantly, however, the majority of our customers know us as Steve and Timm. As business owners and operators, the personal touch is very important to us.” The Beeston Group employs around 160 staff who support Steve and Timm across the individual parks.

Cliff House Holiday Park is considered the flagship of The Beeston Group. The scenic lodge plots take full advantage of the Park’s enviable location on the idyllic Suffolk Heritage Coast and it is considered to be one of the top locations in East Anglia to own a holiday lodge. The 30-acre park is situated on the cliff top between the popular coastal towns of Southwold and Aldeburgh.

Visitors benefit from the stunning heath and woodland surroundings, as well as direct beach access below. Cliff House Holiday Park has won many accolades, including East of England Park of the Year in the National Tourism Awards, as well as numerous regional awards and The David Bellamy Gold Award for conservation many times. Since purchasing Cliff House Holiday Park in February 2000, The Beeston Group have invested heavily.

At the centre of the Park is the eponymous Cliff House, a large Victorian property built originally as a merchant’s house, and later owned by the family of the famous Aston Martin racing driver Jock Horsfall. Cliff House is currently being renovated to a high standard at a cost of £1.5 million. “We’ve very excited about the development of Cliff House,” explains Steve.

“It’s a lovely historic building and the careful renovation is taking around two years. When it’s finished, the nine-bedroom house will be rented out to single parties of up to 18 people for family gatherings and the like. “The rooms are to be named after James Bond films, and the house will feature a ‘secret room’ hidden by a bookcase containing a casino for the guests!” The Park’s existing popular bar and restaurant has also been extensively renovated since opening in 2010.

It’s named ‘The 12 Lost Churches’ in recognition of the tragic destruction of 12 local churches during three major storms over a period of 100 years during the 1100: 1200’s when Dunwich was actually the capital of East Anglia. With updates to their portfolio of parks an ongoing project, Timm and Steve are keen to ensure that any developments are as sustainable as possible.

“We use ground heat source pumps to heat our bar and restaurant,” says Steve. “We also have banks of solar panels dotted around all our parks and electric car charging points. Staff can choose to opt into a salary sacrifice scheme to buy or lease new electric vehicles. All our parks are also very active in conservation projects. For example, this year our teams have installed 50 bat boxes and 100 bird boxes across our developments.”

Mundesley Holiday Village has also received significant investment since it was acquired by Timm. Originally built in the 1930s, Mundesley was one of the first holiday camps on the North Norfolk coast. The holiday village now boasts luxury accommodation including lodges, bungalows, cottages and barns (some with hot tubs). The site occupies a prime clifftop spot with a beautiful beach just a short walk away.

THE PURPOSE-BUILT HOLLIES Camping & Leisure Resort in Kessingland, Suffolk

Guests staying at Mundesley are spoilt for choice with the outstanding beauty of the local countryside, as well as the excellent on-site facilities that include a games room, gym, sauna and spa. The Park works closely with Hoseasons and is pretty much full all-year-round. Despite the challenges of doing business over the last couple of years that have affected all industries, Steve is quietly confident that The Beeston Group’s ethos continues to stand them in good stead for the future.

“There’s no doubt that the conflict and cost of living rise have had a knock-on effect,” says Steve. “Customers are definitely being more cautious with their spending but that gives us even more incentive to renovate and refurbish our Parks so that our product is the absolute best that it can be. We already offer great quality and excellent value to our guests and holiday homeowners. Continuing on that path, we hope to share many more years of success together.”

WISH YOU WERE HERE

WISH YOU WERE HERE

Snapshots from The Quiet Site in The Lake District...

The Quiet Site has scooped gold at this year’s VisitEngland Awards for Excellence 2023, having been named the top Camping, Glamping and Holiday Park of the Year. The Cumbrian destination boasts a stunning location in the fells overlooking Ullswater, first opened its doors to campers and caravanners 60 years ago.

Over the past two decades sustainability has been the site’s focus, with both business and investment choices based on a desire to be fully sustainable which has resulted in the site becoming one of the greenest holiday parks in the UK.

The Quiet Site is a multi-award-winning carbon neutral holiday park, consisting of several accommodation options including a self-catering holiday cottage, luxury Glamping Cabins, timber Camping Pods, underground Glamping Burrows and carbon positive Gingerbread Houses.

In addition, it offers all-weather tent pitches and hard standing pitches for caravans and motorhomes. The site’s facilities include a historic pub, a zero-waste shop, pizzeria and creperie, games room and lots more. Daniel Holder, Managing Director of The Quiet Site said: “We are over the moon to have been awarded this most prestigious recognition by Visit Britain.

“Our team works tirelessly to provide guests with both the best and the most sustainable stay possible, reflected in the fact that 84% of our bookings come from repeat stays or recommendations. “We hope to welcome both returning and new guests for many years to come.”

The Quiet Site
Tel. 01768 486337
Email. info@thequietsite.co.uk
www.thequietsite.co.uk

£7 MILLON MAKEOVER FOR ABER BAY

£7 MILLON MAKEOVER FOR ABER BAY

ABER BAY’S NEW SWIMMING pool complex provides family fun in light, airy surroundings

Staff and the family owners of a Mid Wales holiday park are celebrating the opening of a massive £7 million makeover of the park’s facilities. Aber Bay Holiday Park near Aberystwyth now boasts one of Wales’s most environmentally-friendly entertainment and leisure complexes.

The project by owners Allens Caravans was undertaken in tandem with an extension of the park which has seen the addition of 55 new holiday homes, available to own from around £70,000. Aber Bay Holiday Park is just a short stroll from the beach at Clarach Bay and is especially popular with young families and others who enjoy the many nearby walking opportunities.

It is one of twelve top-end parks operated by Allens Caravans which was founded over 80 years ago by Bill Allen, and is today still run by his grandchildren and family members. The new development at Aber Bay is the biggest single investment ever made by the company and is intended to meet the ever-rising quality expectations of guests.

Its striking new clubhouse has a rooftop terrace providing dramatic and far-reaching views of the coast, and of the surrounding countryside with its mountain backdrop. The clubhouse also includes a bar, restaurant, lounge areas and professional lighting and sound systems for the staging of live family entertainment.

A new heated indoor swimming pool can be enjoyed throughout the 10.5 months when the park is open. Other facilities include a games room and outdoor children’s play areas. Allens Caravans’ longstanding commitment to sustainability is evident in the many features of the new centre designed to conserve energy and reduce the park’s carbon footprint.

Family Values

Family Values

Family-Values-2

Park directors Phillip and Becki Osborne collected Polmanter’s Campsite of the Year for 2014 award at the recent AA awards.

With views of the Cornish coastline from St Ives Bay to Trevose Head, Polmanter Touring Park has been a popular destination for families and couples looking for a base from which to explore the West Cornwall peninsula for more than four decades.

“We are fortunate to have an enviable location within walking distance of the stunning seaside town of St Ives, with sea views from many pitches,” says Phillip Osborne, director at Polmanter. “This, coupled with the high standards of the park ensures that a significant proportion of our visitors return year after year.”

Park owners, John and Sheena Osborne, have always been supported in running and developing the site by their four sons, of which Phillip and his wife Becki now run the site, living there with their two young children Kerenza and William.

Phillip provides day-to-day site management and continues to develop the park, with the aim of maintaining the high standards set by his parents. He comments: “We have a great team of permanent and seasonal staff who enjoy their work and provide a great level of service to our customers.”

Family-Values-Sunset

Polmanter boasts 295 camping and toring pitches, accommodating 11,000 guests each year.

With almost 300 spacious pitches on site, all with individual hedges and many with a sea view, Polmanter pride themselves on providing a quality camping and touring experience for their guests.

Philip adds: “We offer the opportunity for returning guests to book a specific pitch, and the online ‘pick a pitch’ facility on our website allows less familiar visitors to select their preferred pitch before arrival – which has proven to be an effective marketing tool for us.”

The Osborne family first moved to Polmanter in 1968, when the site was predominantly a dairy farm, which had offered basic camping facilities for the previous six summers. In the early days the family ran the farm and campsite simultaneously, selling milk produced by the dairy herd to campers in the on-site shop.

In 1982 the family decided to sell the dairy herd and focus solely on the touring business. Improvements were made to the amenity blocks, two tennis courts were added, and shortly afterwards a swimming pool with changing facilities and a sun terrace were constructed in the old farmyard.

 

Winning Odds

Winning Odds

Coin-operated air hockey, football tables and pool tables are coming back into fashion, now that the video side is being overtaken by home based consoles.

Coin-operated air hockey, football tables and pool tables are coming back into fashion, now that the video side is being overtaken by home based consoles.

Choosing the right combination of amusements, games and machines can be a precarious balancing act between customer satisfaction and maximum pay back.
The right combination can enhance the guest experience and help create that elusive fun factor that keeps them coming back year after year.
But with a plethora of choice available, selecting the winning formula can be a tricky recipe to perfect.
JS Classics provide retro arcade machines to both the home market and corporate sector. Over the years the company has grown and now deals with all aspects of gaming throughout the corporate sector.
Jonathan Thompson of JS Classics advises: “The key to a successful games room or arcade is variety - there must be something to appeal to kids, parents and grandparents alike.
“There are also certain arcade games that will always big revenue earners. So-called ‘legacy’ games such as Pac-Man and anything Star Wars related have always been and continue to be popular. Air Hockey tables also remain a favourite among all age groups.”
Jonathan continues: “Eventually video arcade machines will become out of date and will need to be changed, but as long as you buy right and choose popular titles their earning potential can last for years. On the whole, kids will enjoy playing on the games they are presented within a closed holiday park environment.”

MAXIMISING PROFIT

Air hockey tables remain a favourite among gamers of all ages.

Air hockey tables remain a favourite among gamers of all ages.

Arcade machines come in a huge range of sizes from what’s known as a single player upright machine through to multiplayer games held in small cinemas. In general, the larger screened machines are known as ‘deluxe’ models and the more conservative sized machines are known as ‘standard’ cabinets.
Jamie Stanford managing director of Liberty Games says: “Much of the UK market revolves around refurbished machines because of the rather hefty price tag of a new machine. Prices range from good second hand machines at around £2500 right through to the latest Sega full motion machines stretching in to the hundreds of thousands.
“The payback of a machine is directly related to how well the machine is purchased in the first place. I would advise reducing your capital input by buying second hand – these machines depreciate at quite a rate in the first few years so bargains are out there. In most cases we see machines paying for themselves in the first 3 months and the owners enjoying profits from that point onwards,” he adds.
Liberty Games sell a comprehensive choice of both new and refurbished arcade machines covering a wide range of genres, from dance, driving and quiz machines, to prize redemption machines such as grabbers and cranes.
Jamie continues: “Currently our most popular products are the Galaxy and Cosmic range of machines. The cabinets hold up to 350 games and give the user a much richer experience than a single game.
“Apart from that, we find that the arcade machines that have not been well replicated on home based consoles are still very popular. Shooting games for example have not yet been replicated to any high standard in the home environment so consequently can still pull in the crowds at the arcades.”
Outside of the games room, larger scale games and rides such as bumper cars, dodgems and go-karts are also a firm favourite among families. Specialising in coin-operated family games and rides, World of Rides’ most popular range is their ‘Mini Moto’ pollution-free battery operated cars, which run on a hardstanding oval track.
David Robinson, general manager of World of Rides comments: “Battery rides are always a win-win investment as financially they are hardly ever viewed as an expense by operators, as they have such a rapid pay-back period.
“Our battery operated cars have remained virtually recessionproof over our past forty years of production. Parents and children love them as they are such fun, and operators and local authorities love them as they are pollution-free, and contribute to lowering their carbon footprint.”
David continues: “Incomes for such rides will vary at differing times of year, but our customers tell us that an average income, at a normal price of £1.00 per three minute ride, is normally around £100.00 per vehicle per day, which increases further at peak holiday periods.”

Company Contacts

JS Classics
Tel. 0800 112 33 41
www.jsclassics.net

Liberty Games
Tel. +44 (0)1372 736470
www.libertygames.co.uk

World of Rides
Tel. +44 (0)191 49 20 999
www.worldofrides.com

EMBED International
Tel. +44 (0)1225 311323
www.embedcard.com

Pure Novelty
Email. sales@purenovelty.co.uk
www.purenovelty.co.uk

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