EXTENDING VISITOR SEASONS

EXTENDING VISITOR SEASONS

Neil Campbell reports on his recent autumnal holiday stay...

 

THE CCC LISTS 18 of its campsites as being open all year round.

 

With modern motorhomes and caravans now built to withstand cold weather, equipped with proper insulation and efficient heating, more and more sites are extending their bookings to include autumn and winter stays. My wife and I recently decided to give out-of-season touring a go and hired a motorhome for a long weekend at the St Neots campsite run by the Camping and Caravanning Club (CCC), situated next to the River Great Ouse in Cambridgeshire.

The Hardwick Road campsite is open until the end of October — long enough to embrace the autumn half- term holidays and Halloween. We had checked in online as the CCC encourages you to do, and this made arrival a seamless process. We were met at the gate as we arrived with a friendly welcome, which makes all the difference. We didn’t even have to get out of the motorhome and were led by one of the managers to our pitch – and in fact we were given a choice of three.

 

YOU CAN BUY FISHING LICENCES on-site for the nearby River Great Ouse.

 

A speedy reception and check-in makes all the difference and makes for a more relaxed start to your holiday, with online check in a massive advantage. It is a real help if there is plentiful local information, with brochures for local cafes, takeaways and taxi firms, and several maps showing the local area. Hooking-up could not have been simpler, with the electricity point directly behind the pitch.

There was a waterpoint about 10 metres away if we needed it, although we had a full tank. There was also a well-equipped motorhome service point where you could drain grey water and fill up with fresh water, and two chemical toilet disposal points. We were on a hardstanding pitch of about 8 metres by 4 metres, with an electric hook-up.

There was just about room for our pop-up gazebo, although we didn’t put it up in the end as the weather was good. There would have been ample space for a motorhome awning, and as the CCC has a policy of six metres between pitches, the whole site felt well spread out. The grounds had very well-kept grass and mature trees across the site, so that it retained a feeling of being in the country even though it was on the edge of a town, about 10 minutes’ walk away.

 

TOURING SITES NEED to balance the benefits of extended visitor seasons against the increased costs involved.

 

STAY RATES
We paid just under £100 for three nights for two adults. A grass tent pitch with electric would have been about £95, or a tent pitch without electric just under £80. We paid a 25% deposit, with the balance being collected on our day of arrival. It would also have been straightforward to change the dates of our booking online. There was also a lot of site information available on the CCC website, so we knew what would be there.

Check-in time was from 1pm, and contactless, which is a real advantage for arriving campers, particularly when the days are getting shorter, and checkout was mid-day, allowing for a leisurely start to the day without any need to rush. Facilities were excellent – spotlessly clean and spread across two blocks, so when one was shut for cleaning for 45 minutes, the other one was open. There were plenty of showers, although no shower curtains although there were locking doors of course.

 

THE ST NEOTS CCC SITE in Cambridgeshire is open until the end of October — long enough to embrace the autumn half-term holidays and Halloween.

 

The washing-up areas were under cover and there was plenty of hot water, and the laundry looked well-equipped with plenty of machines. Disabled access to the facilities looked to be excellent. There was a parent and baby room. I was also very impressed that there was a defibrillator machine, in my opinion every campsite should have one – it could save someone’s life. The bins were located at one location near the entrance, presumably so that the dustbin lorries only had one place to pick up from.

There were no separate recycling bins, so everything went in one rubbish bag. We were told that they were sorted out by the refuse collection teams. The campsite wifi was also very effective, and with an easily remembered password. There were lots of dogs and it seemed a very pet-friendly site. There was a code to get through the barrier onto the site, and an automatic barrier when you left. There was also a code for one of the loo blocks, as I think passing walkers had been using the facilities for free!

 

THE TOWN FACILITIES were within easy reach for walking or cycling.

 

ON-SITE SHOP
There was no shop on site although LPG gas was available from reception, as was the ability to freeze ice packs crucial if you are tent-camping. You could also get fishing licences for the nearby River Great Ouse. I think in an ideal world motorhome or caravan hardstanding areas would have individual water supplies and drainage points for grey water.

A small shop stocking essentials would be very useful – canned goods, bread, basics such as pasta, milk and perhaps eggs. If there is a shop, the essentials of camping gas, charcoal, firewood and batteries for torches should be freely available. Highly desirable food items would include marshmallows, hot chocolate, cake and anything that can be toasted on a fire — crumpets and teacakes chief among them.

Providing local information is also vital some sites offer the wonderful service of a visiting pizza or fish and chip van, but if not then leaflets for local takeaways, and directories for other services, can make a huge difference. Games, books or DVD’s to borrow or buy offer added value. The CCC lists 18 of its campsites as being open all year round, with the most northerly being Moffat in Dumfries and Galloway in Scotland and the most southerly being Tavistock in Devon.

Touring sites will of course need to balance the potential to attract visitors during the off season against the cost of doing so. From the campers’ point of view, a full range of facilities need to be available if a campsite is open — hot showers and a laundry being probably top of the wish list. Our experience of holidaying in autumn has only served to make us want more — we are already planning a winter trip and wondering if we are hardy enough to try it in a tent!

CURTAIN RAISER – Holiday Park & Resort Innovation Show 2021

CURTAIN RAISER

 

A ONE-STOP HUB of business inspiration, the Holiday Park Innovation show makes a welcome return this November.

CURTAIN RAISER

You will need to plan ahead to maximise the potential of your visit to The Holiday Park & Resort Innovation Show which makes a welcome return.
The not-to-be-missed event will be opening its doors at the NEC Birmingham on Wednesday and Thursday November 10 and 11.
Europe’s leading event for the most ambitious holiday park and resort owners, the show runs alongside the Farm Business Innovation Show, Family Attraction Expo, Leisure Food & Beverage Expo, Leisure Toy & Gift and the Leisure Transport Show.
With over 1000 exhibitors, 500 seminars and an outstanding schedule of keynote speakers, it will be benefcial to know exactly what to expect from the show and plan ahead, so if you want to make the most out of the two days, keep reading!
The show offers a unique opportunity to see the latest industry products in action in the Live Demo area. Be sure to make some time to visit this area and possibly even get involved yourself! You can see the live demo timetable on the website under ‘What’s On?’.
This year, the Holiday Park & Resort Innovation Show is launching its frst series of panel debates, where the leading industry experts will be discussing the latest industry topics. This will give you the opportunity to finally ask your burning questions and hear the answers live and in person. From renewable energy to marketing tactics to enhance your holiday park or resort, you do not want to miss this opportunity! Find the full schedule on the website under ‘What’s On?’ and look out for times to incorporate some of these incredible discussions into your day!

THE SHOW OFFERS a unique opportunity to see the latest industry products in action.

EXPERT PANEL
Industry experts from some of the biggest names and associations within the industry will be available at the show to provide their insights into the industry, knowledge, advice and tips and tricks to support you on your innovation journey. From the likes of former MP, Nick De Bois - Visit England, TV Presenter, Author & Designer, Max McMurdo, and Justin Reid from TripAdvisor, listen to the hottest topics and latest trends in the industry right now. Keep an eye out on the website under ‘Speakers’ for the full timetable, coming soon!

INNOVATION AWARDS
The Holiday Park & Resort Innovation Awards will be recognising the companies who have gone above and beyond within the industry, celebrating those that are combining an unprecedented blend of innovation, creativity and uniqueness in their work and customer offering.
It is very important to pre-register for your tickets before attending the Holiday Park & Resort Innovation Show this year, so register for your free tickets now before they are all gone! Doing so now also means you will receive your printed show guide delivered straight to your door, as well as access to the digital show guide, which includes the floor plan, full agenda, and everything you need to know about the show.
Log on to www.holidayparkshow.co.uk to check on latest information including vital covid guidance.

HOLIDAY PARK INNOVATION has earned itself as Europe’s leading event for the most ambitious holiday park and resort owners.

TRAVELLING TO THE NEC
If you decide to drive to the NEC, it is just 8 miles east of Birmingham city centre, and there are 16,500 spaces available in the car park, including plenty of helpful signage and a traffic team to ensure you get to the right area for your event. It is also very easy to catch the train as the NEC is right next to Birmingham’s international railway station. Visit the website and click on ‘Show Info’ to see full details about travel and parking, as well as bus & coach and taxi services.

OPENING TIMES
The Holiday Park & Resort Innovation Show will open at 9am on Wednesday 10th November, and close at 5pm. The event will reopen at 9am again on Thursday 11th and close at 4:30pm. Make sure you go and register for your free tickets now before they are all gone and be on the lookout for your printed show guide so that you can plan ahead and make the most out of your time at the event!

A-Z OF MUST SEE EXHIBITORS

STAND 6153
Selling your Park?
BusinessesForSale.com is the world’s most popular website for buying or selling a business.
Established in 1996, the website is an international marketplace of businesses for sale. We provide a cost-effective route to market for business owners and their representatives and a one stop shop for aspiring entrepreneurs and business buyers.
The website is the world’s largest businesses for sale marketplace, attracting over 1.2 million buyers and sellers every month.
Whether you’re looking to get in, grow or get out, BusinessesForSale.com has everything you need. Come and speak to the team on the stand or browse a selection of our current opportunities at our Wall of Business.

Businessesforsale.com
www.businessesforsale.com

 

STAND 1140
Leading Wifi Provider
Reliable WI-FI is essential for your business to gain a competitive edge. It allows your guests to stay in contact with friends and family, whilst also keeping up to date with work emails whilst away. Today, your guests expect a WI-FI connection that is swift and secure. We pride ourselves on supplying effcient hard-wired WI-FI solutions and excellent customer service from our 7-day support team and our qualifed professionals with years of experience. Camping Connect ensures the provision of secure, family friendly Internet access in line with EU legislation and is a `Friendly WI-FI` registered WI-FI provider.

Camping Connect
01792 277 231
campingconnect.co.uk

 

STAND 7131
Washroom Solutions
Cubicle Centre has been manufacturing toilet cubicles, wall panels and washroom panel products for over 20 years. We offer a range of washroom cubicles and wall panel products to suit any budget from our Pennine range where function and price is a factor, through to our vandal resistant Cairngorm range.
At Holiday Park and Innovation 2021 we will be demonstrating our water proof Cairngorm range of toilet and shower cubicles along with made to measure vanity units with both recessed and semi recessed basin units.

Cubicle Centre
01484 457600
washroomcubicles.co.uk

 

STAND 5132
Futureproof Your Business
Leading provider of IT business solutions to the Holiday Home & Leisure Resort industry, Elite Dynamics, will be a specialist speaker at this year’s Holiday Park & Resort Innovation Show. MD Jamaine Campbell and Microsoft Dynamics 365 Lead Consultant, Andrew Blackie will be giving the audience key insights into how to futureproof and drive forward their holiday park businesses using readily available standard Microsoft Dynamics Technologies.
The team will showcase some of the newest and most innovative technology available on the market today, all of which has been specifcally designed for our industry and to future-proof your business.

Elite Dynamics
0161 641 8926
elitedynamics.co.uk

 

STAND 5091
Cloud Based Solutions
GemaPark is an internet-based Booking System designed to help you manage self-catering, glamping pods, and touring and camping.
From the interactive availability chart you can see all your bookings, blackout dates, add bookings and check availability and live pricing. An arrival day dashboard shows you today’s arrivals and departures including unit clean status. Online booking and online check-in can be integrated with your website with no commission to pay. Standard customer documents and ad-hoc emails can be sent directly from the system.
Netguides ensure GemaPark is PCI compliant and GDPR compliant. Whether you’re starting out or wanting to make life easier come and see us on our stand.

GemaPark
01983 282420
gemapark.co.uk

 

STAND 7180
Bring OnThe Heat!
Visitors are invited to stand 7180 where the Golden Coast team will be on hand to demonstrate its popular heat pump for pools and hot tubs.
Delivering output up to 13 times greater than an electric heater, a Golden Coast inverter-driven heat pump operates on a low current without compromising on performance and ensures whisper-quiet noise levels as low as 25dB. It even operates in low temperatures, enabling parks to continue offering enjoyable hot tub experiences all year round.
By using less electricity, the energy-efficient heat pump can help cut a park’s carbon footprint whilst saving thousands on running costs and allowing a faster return on investment.

Golden Coast
01271 378100
goldenc.com

 

STAND 8112
Stand Out From The Crowd!
Holiday Park Scene magazine is an unmissable read for anyone involved in the management of a Holiday Park, Campsite, Caravan Park & Glampsite. At least 5,000 copies of Holiday Park Scene are distributed four times annually to key personnel in all aspects of the holiday park industry across the UK and Eire.
Offering the inside track on the latest market news and reports covering all aspects of holiday park management.
We’re not just big in PRINT we have huge online coverage through our WEBSITE, EMAIL NEWSLETTERS & SOCIAL MEDIA!
If you would like to be featured in the magazine, we would love to hear for you.

Holiday Park Scene Magazine
01353 666663
holidayparkscene.com

 

STAND: 6081

WiFi Game-Changer
Holiday Parks no longer have to put up with nightmare broadband connections thanks to the introduction of ParkLink from Vital Wifi which enables super-fast speeds ‘Direct to the Van’ at a fraction of the cost of fibre.
It uses revolutionary technology designed to deliver consistently high-quality broadband across wide open remote outdoor sites.
ParkLink from Vital Wifi is a dedicated wireless package for holiday parks that provides fibre-like Internet speeds at a significantly lower cost of ownership without the disruption of installing fibre infrastructure.
New game-changing Internet distribution technology, used by ParkLink, is making reliable, park-wide high-speed Internet affordable and accessible to campsites, caravan and holiday parks.
Come and see us on our stand for more information.

ParkLink – Powered by Vital Wifi
0333 3583 111
parklink.co.uk

 

 

STAND 9213
Park Protect Scheme
The Park Protect scheme provides commercial insurance for more than 200 caravan parks up and down the country.
Having spent 15 years building strong relationships in the caravan and holiday park market you can be sure Park Protect will give you – the park owner – the protection you deserve.
Whatever type of leisure business you operate you need to stay up-to-date with legal changes, health & safety legislation, and issues that can affect your leisure property. Our knowledge and experience as specialist insurance brokers for the leisure industry means we tailor individual solutions to protect your employees and visitors.

PIB Insurance Brokers
01422 358 525
pib-insurance.com

 

STAND 10161
Award Winning Waterplay
Established in 1966, Ustigate have specialised in the design, build and maintenance of inclusive indoor and outdoor water play facilities for 55 years and have completed over 100 aquatic play installations to date. Ustigate Waterplay is excited to introduce over 300 products that promote active play; all designed and developed by their global leading aquatic partner of eighteen years, Vortex Aquatic Structures International Inc. The portfolio offers theming and an aquatic play favourite for every age and ability; incorporating climbing, sliding and multiple interactive activities via collections such as award winning Water Journey™, Elevations™ and Explora.

Ustigate Waterplay
01322 424445
ustigatewaterplay.co.uk

 

STAND 6270
Making Park Payments Easy
Make it quick and easy for your guests to pay for on-site facilities with a VMC cashless payment system. A seamless tap and go payment experience really adds value for the customer and is an opportunity to incentivise and increase visitor spend.
Our payment readers are ideal for catering and bar areas but can also be fitted to almost any unattended machine making them ideal for parking, charging, power, amusements, pool tables, laundry, bike hire, vending, and much more.
For parks wanting to incentivise and reward customers for onsite spend, VMC can also provide a private onsite payment system using branded cards, wristbands or biometrics.

VMC (UK) Ltd
01926 816400
vmcltd.co.uk

 

STAND 7242
Family Fun For Everyone!
For 50 years, World of Rides have been the leading UK manufacturer of children’s leisure rides in the United Kingdom.
From our factory in County Durham we supply major shopping centres, retailers, visitor attractions, farm parks, holiday parks, garden centres, family entertainment centres and hospitality centres both nationally and internationally, as well as leading single-site operators.
Our vast knowledge and experience ensures that every ride we manufacture and sell is rigorously tested both in the factory and on-site before being released for sale.
Come and see us on our stand for further information.

World of Rides
0191 49 20 999
worldofrides.com