METPOW LAUNCHES SELF-SERVICE PAYMENT KIOSK
Metpow’s new Self-Service Payment Kiosk gives holiday parks and leisure operators another way to simplify utility management.
Guests can top up accounts, check balances, view usage and make payments directly on-site, even without access to the app.
Fully integrated with the Metpow platform, the kiosk helps reduce administration, improve customer experience and ensure utility management remains accessible whenever and wherever it’s needed.
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Rolec Services have launched a new nationwide electrical hook-up installation network called ParkServ, to accommodate the changing demands of the caravan and residential park industries. The network consists of Rolec-trained, Rolec-supported, and Rolec-managed electrical contractors located in local areas - all able to provide a host of corporate services at local rates. “For almost 30 years, Rolec engineers have travelled the length and breadth of the UK undertaking the installation of electrical hook-up, distribution and lighting systems - as well as providing electrical testing and support services to the caravan and residential park industries,” comments Rolec’s Sales Director Martin Georgeson. “Times are changing,” Martin continues. “ParkServ has been designed to offer our customers Rolec’s experience, quality and corporate performance, fused with local installers’ pricing and knowledge.” Rolec’s ParkServ services includes free-of-charge site surveys and no obligation quotations based on local rates as well as installation work, and rapid response callout services, by local engineers. Add to the equation, local aftersales support, electrical testing at local rates and locally stocked spare and replacement parts by local engineers – and it is not hard to see how Rolec’s team will underline their position as the industry’s leading hook-up specialists.
Fordingbridge, who are key suppliers when it comes to maximising outdoor space. “This can create great word of mouth and repeat business from visitors having just had a great experience at your park,” Christine continues. “Word of mouth is the most powerful form of marketing and the best aspect is, it’s free! “If your equipment is covered by a canopy, it also increases the life span and therefore reduces maintenance and replacement costs,” adds Christine.
Specialist design and built contractors, Fordingbridge is a one-stop shop when it comes to outdoor weather-proofi ng solutions. A typical installation recently took place at the Cotswold Country Park and Beach provides water sport activities on a wide expanse of lake. The owners wanted to create a weather-protected, outdoor dining/spectating space where friends and family of those participating in the water sports could dine and watch in comfort, sheltered from the elements. After conducting a free site survey, Fordingbridge proposed a twin-span, barrel-vaulted timber canopy to provide 128m2 of covered space overlooking the lake. The Opal 60 fabric roof covering was designed exclusively for Fordingbridge and is known for its longevity, high tear strength and UV resistance. The install team delivered the project in four days, keeping disruption to a minimum.
Great for park operators and the planet, increasingly the holiday sector is choosing recycled plastic furniture over traditional wooden furniture. The reasons are clear. Not only will it never rot, splinter or rust but it is guaranteed against rot for 25 years. There are no long-term maintenance commitment such as painting or sanding down. It’s waterproof and not affected by exposure to chemicals, severe weather or intense sunlight, meaning it can be left outside all year round without any effect on its look and feel – and no unsightly green algae. New for this season from NBB is its London Dining Set – a contemporary table and bench set manufactured in grey plastic, seating up to six guests and saving nearly 4,000 plastic milk bottles from going to landfi ll.
Rolec Leisure is seeing a growing number of parks installing charging stations for electric vehicles. Something that park operators are probably encountering more and more are visitors with electric vehicles and plug-in hybrid electric vehicles (EVs and PHEVs). “Demand for EVs and PHEVs is at an all-time high in the UK, with year-on-year sales having increased by more than 27% explains,” explains Martin Georgeson, Sales Director of Rolec Services, the award-winning company is widely recognised as one of Europe’s leading designers, manufacturers and suppliers of EV charging points and accessories. “We are aware of a number of disgruntled visitors to other leisure parks around the country who have aired their disappointment at the lack of EV charging points on EV internet forums, highlighting the fact that demand is out there,” warns Martin. Rolec’s EV charging points are specially designed to be easy and economical to install, safe, and adaptable to a holiday park requirements.
Red Letter Event
World Leisure (UK) is a multi-award winning provider of a complete range of design, technical and installation services for the water leisure industry. With expertise in pool and plant design and installation, the company delivers projects ranging from exclusive domestic developments through to large international projects. Associated with the best manufacturers in the world for specialist equipment supplies, energy conservation is always at the forefront of design. As well as pool finishes, other core areas of expertise include water treatment plants, wave machines, water features, water slides, moveable floors, wellbeing controlled environments, and all other aspects of swimming pools that developments require. The company also has a dedicated wellness division, working throughout the UK, installing high quality climate-controlled environments and treatments rooms, including fully automatic rasul and serail mud treatments, Japanese salt steam rooms, Turkish hammams, and ice baths, for skin, respiratory and immune system health.
Energy Controls is the UK`s leading supplier of electricity SMART Meters and prepayment metering systems to Holiday Parks throughout the UK. The company specialises in providing customers with ‘cost neutral’, fully managed metering solutions including installation and support for prepayment meters as well as data collection for SMART Meters. Through their exclusive relationship with PayPoint, Energy Controls customers can now top up their meters using a variety of consumer-friendly options such as: Paypoint retailers nationwide, online or via the new ‘Smart Prepay’ mobile app for greater prepayment flexibility. Energy Controls appreciate the importance of safe, reliable and accurate metering and have become market leaders, not only by supplying the highest quality UK manufactured metering products, but also in terms of keeping customers informed about important changes in metering legislation. With 30 years of knowledge and expertise Energy Controls are perfectly placed to help businesses to plan and prepare for the future with confidence. Energy Controls guarantee to supply only the very latest metering products that have been designed and tested to Utility Company standards and therefore comply with the UK and EU`s current and future legislation such as MID (Measuring Instruments Directive).
Gemapark is a cloud booking and park management solution. Offering you the benefits of access from any location, reliable infrastructure and automated backups, they can get you up and running in just a few weeks. GemaPark provide a comprehensive range of easy to plugin booking widgets or a full booking API. Their booking widgets allow you to easily add online booking to your website and can provide an availably search, availability calendars, or park maps from which you can check availability and book. Features such as interactive chart, check-in dashboard and task lists make managing bookings easy. Automated emails for balance reminders, welcome and post visit emails, coupled with the ability to take online bookings and online balance payments, greatly reduce booking admin. At the show GemaPark will be able to demonstrate the system and give out an idea of the costs and benefits of the system.
Achieve transparency and efficiency savings with EliteParks Park Management Software. EliteParks comprehensively provides functionality to control the management of the whole business using the following business processes – Leads, Sales, Park Management, Owners, Reservations and Finances. EliteParks was created to disrupt a market saturated by archaic technology and systems using Microsoft Dynamics NAV technology. Their team includes consultants, developers and project managers with situational experience of working within the Caravan and Holiday Home industry. They work with the likes of Michael Paul Holidays UK, Park Holidays, Park Leisure and Shorefield Holidays. EliteParks is the most advanced management solution in the market to date being scalable for both multi-discipline income streams operating one park to multi park operators. If you are a holiday park operator and are looking for a consulting partner from the holiday park sector with Microsoft experience then book a demonstration to see how you can get better transparency and analysis across the whole business.
Keeping Up Appearances
Fordingbridge work in partnership with parks to maximise customer experience and increase revenue potential. The experienced in-house design team assists by designing a canopy, walkway or queuing area pertinent to a park’s individual requirements or brand consistency at different sites. “Canopies can be used for increasing dining and picnic areas, which improve dwell time and all year round usage. Further uses include aesthetically pleasing storage facilities, such as secure bike shelters or outdoor activity equipment,” says Stephen.