CELEBRITY RELAUNCH FOR HAVEN PARK

CELEBRITY RELAUNCH FOR HAVEN PARK

TV PERSONALITY, Joe Swash, launches the revamped and renamed Haven Kent Coast holiday destination.

Haven, the UK’s leading UK holiday park operator, has revealed its new-look, flagship park in Kent after undergoing an £18 million transformation, with the help of much-loved TV presenter, Joe Swash.

Haven revealed the holiday park’s new name, Haven Kent Coast, formerly Haven Allhallows Leisure Park, at an exclusive event in celebration of a new era for caravan holidays within easy reach of Greater London. This investment forms part of Haven’s £170 million development plan across its parks in 2023, which was announced earlier this year, and has seen major renovations at Haven Kent Coast.

These include an ‘Adventure Village’, an outdoor waterside spot where thrill seekers can try their hand at a wide range of high-adrenaline activities; new state-of-the-art 1,200-seater Marina Bar & Stage; and a 100-seater terrace. Visitors will also be able to enjoy recently developed food and beverage outlets such as the new Seaside Treats, Burger King, Papa John’s, and Cook’s Fish & Chips restaurants.

The most recent development is Haven Kent Coast’s new Yacht Club for holidaymakers to eat and drink by the waterside. Acquired by Blackstone in 2021, Haven has already invested almost £230 million in parks across 2021 and 2022, with a commitment to upgrading and modernising all holiday sites to offer guests an unforgettable holiday experience.

This investment will allow the company to offer a wider range of entertainment concepts and on-park experience improvement for its homeowners and holidaymakers, whilst also creating over 7,000 new seasonal and 500 permanent jobs across its parks this year.

FIRST HAVEN OPENING FOR EIGHT YEARS

FIRST HAVEN OPENING FOR EIGHT YEARS

HAVEN SKEGNESS HAS OPENED following an £11m renovation project.

The wraps have come off Haven Skegness, the company’s first new holiday park to open in eight years. An £11 million pound renovation project follows Haven’s acquisition of the Richmond Holiday Park in 2022 and is the first new holiday park opening under Blackstone’s ownership of the business.

Now with Haven’s heritage firmly embedded in family ownership and following significant investment, the park will continue to deliver the holiday experience that guests and owners have enjoyed for decades, as well as enhance its offering to UK holidaymakers across its three parks in Lincolnshire.

One of the UK’s most famous seaside holiday destinations, Haven Skegness has benefitted from wide ranging renovations. These include a brand-new state of the art Marina Bar & Stage entertainment venue, a fun-filled arcade and new food and drink options, including a Cook’s Fish & Chips, Papa John’s and Burger King.

Meanwhile, the park’s outdoor piazza and stage provide an inviting escape for holiday makers to relax and be entertained. Additionally, the Richmond Arms, a stylish 80-seater restaurant, offers guests a gastro-pub style option. As the domestic tourism market continues to grow, Haven is welcoming more holidaymakers than ever, with projected guest numbers expected to reach 3.5 million across all Haven parks throughout 2023.

Bookings for this year’s summer school holiday period have exceeded pre-pandemic levels up 31% compared to 2019. Signalling a resounding vote of confidence in UK seaside resorts, Haven Skegness has increased its guest capacity by 33% and team numbers have more than doubled from 85 last summer to 191 in 2023.

ON THE MENU

ON THE MENU

Common sense options for your on-site food servings…

 

KEEP THE CUSTOMERS happy with a wealth of catering options to suit all tastes.

 

According to a YouGov survey of Britain’s most popular dishes, roast chicken just overtook fish and chips at the top of the taste bud pops.
For the record, both share 85 per cent of the adult popularity vote, with the all-day English breakfast hot on their heels at 83 per cent.
In an ever-changing world, it is good to know some of the old traditions still have staying power.
But ignore the march of not just new eating habits but preferred ordering techniques at your peril. It is no good sitting back and watching your residents receive their Just Eat, Deliveroo and Uber Eats deliveries bypassing your on-site restaurant and take away options.

If Covid taught us anything it was to be flexible with our hospitality business and to embrace new ways of creating business. That means reaching for the clouds with an assortment of your own bespoke APPs to boost business including holiday cabin deliveries.
Personally, while juggling the grandchildren and their bingo cards, I loved ordering my holiday park drinks from my table via an APP only to have them arrive at the table within minutes.
Statistics provides the power to make knowledgeable decisions about our on-site catering. In another survey, OpenTable found that the average British person spends over £4k on dining out each year – that’s a quarter of some people’s annual income.

 

HAVEN HAS LAUNCHED its own Academy to train chefs for its 40 plus holiday locations.

 

EATING OUT
The study also revealed that Brits eat out 1.5 times on average per week and spend about £53 per meal. We are now seeing the evolution of industry trends, fuelled by the population’s growing appetite for eating out.
Increasingly, all-day eating is becoming the norm. Set meal times are a thing of the past – people want to be able to grab a bite to eat at any time of the day in a casual and informal environment.
Why limit yourself to just on-site customers when you can build a reputation and extend your reach throughout your geographic area. South West Holiday Parks teamed up with an award-winning Devon restaurant business as part of an overhaul of its leisure facilities at Coast View Park. The new ODE&Co restaurant welcomes park guests as well as the general public.
Visitors to the 120-seat venue can enjoy sour dough pizza cooked in a wood-fired oven from an open kitchen and prepared with impeccably sourced ingredients including organic flour and 100% buffalo mozzarella from Laverstock farm in Hampshire.
ODE&Co also takes advantage of the fresh seafood available on its doorstep, serving local catch, crab, lobster and grills. Locally sourced beverages include craft ales from Two Beach Brewing Co, organic and bio dynamic wines, local ciders on draft and soft drinks.
The restaurant has panoramic views of South Devon coast from the newly created inside and outside seating areas. The restaurant will also offer take away and delivery services using electric vehicles.
Catering to a wide range of budgets and tastes can create challenges for operators – particularly when you’re looking after diverse needs and expectations on the same site, from campers in tents to guests in luxury holiday lodges.
It’s an issue they recognise at the award-winning Tyddyn Isaf Camping and Caravan Park in Dulas, Anglesey.
The Anglesey campsite has been owned and operated by the Hunt/Mount family for 45 years. Long before a restaurant was created on site, however, food was still on offer, thanks to a very forward-thinking purchase of a pizza oven.

 

SERVICE WITH A SMILE is always appreciated. Pic. Golden Sands Holiday Park.

 

While guests can enjoy a casual meal in the restaurant, there are also options available for those who want to dine alfresco.
Thinking outside the box and a firm believer in supporting local businesses, Tyddyn Isaf partnered with The Great Orme Brewery to create their own range of four local ales and a craft lager.
Catering surely is a complicated business. Add to those complications the challenge of recruiting and retaining good staff and you will know that making money through on-site catering is not for the faint-hearted.
Hospitality and catering professionals met recently to discuss apprenticeships and their role in reducing the severe people and skills crisis in hospitality and catering. The common issues were recruitment and ensuring a path of continuous professional development.
Food prices have gone up at their fastest rate in nearly 30 years - but there is worse to come, experts have warned.
Soaring food costs and the energy bill crisis drove inflation to 5.4% in the 12 months to December, up from 5.1% the month before, in another blow to struggling families.
The last time inflation was higher was in March 1992, when it was 7.1%. And with gas and electricity costs set to rise further in the spring, analysts predict it will reach that level again.
As one of Britain’s leading family holiday companies Haven own and operate 40 award-winning family holiday parks throughout England, Scotland and Wales. Haven appear to be opting for do-it-yourself solutions, covering their catering bets with options for extreme ends of the food chain.
Holidaymakers heading to Lincolnshire’s coast could have another option for their meals with a number of jobs being advertised at a Burger King in a holiday park.
Numerous jobs are being advertised for roles at a restaurant in Mablethorpe - but the fast food chain is yet to confirm whether it will be being built.

 

ENSURE FIXTURES and furnishing suit your target market and menu offering. Pic. Hubbox

 

HOME GROWN
Haven is also introducing an opportunity for budding chefs to receive on-the-job skills and experience training as part of its new Haven Chef Academy.
This new training academy will provide fundamental learning experience for 200 specially selected trainees who will be inducted into an 18-month development programme with access to world class kitchen facilities, working alongside professional chefs as well as having a personal talent coach and mentor. Once initial training is completed, trainees will be placed at one of Haven’s coastal parks across the UK to embark upon priceless on-the-job training.
“This is a fantastic opportunity for anyone who is eager to get into the food & beverage industry,” said Anne Blyth, Talent Director at Haven. “This carefully curated programme will be hugely beneficial to all those selected, giving applicants the tools they need to begin a fantastic career and get that essential on-the-job training which is very hard to come by these days”.
Successful applicants will start their time at Haven Chef Academy with an initial accelerated eight week learning programme that will provide them with a sound start into the industry with several tailored masterclasses and live demonstrations leading into an on-the-job learning structure. The selected trainees will be lucky enough to be earning whilst learning at one of the best places in the leisure industry – plus they will gain a professional industry recognised apprenticeship qualification through Haven’s training partner Lifetime.

 

TAKE A REGULAR STOCK CHECK of your restaurant offerings to ensure it is suiting your customers. Pic. Cofton Holidays.

 

“Emerging out of several lockdowns where the appetite for jobs have been slim, this is an immense opportunity for those who are struggling to get back into the hospitality industry,” said Joe Hurd, celebrity chef and Lifetime Ambassador. ”These opportunities are hard to find and as no prior experience is needed applications are open to all who are hungry to start their culinary career and gain from the expert tuition on offer.”
WITH millions of British holidaymakers heading for holiday parks in the UK this year, one of the major attractions for most visitors was that the cooking would be done for them. Catering is the vital ingredient of the holiday park business menu.
From high-class restaurants to family-friendly pizza cafes, the choice on offer at many locations is vast. Quality food and good surroundings are key to the restaurant enjoyment factor with staff service and excellent menus par for the course in these competitive times.