Leisure Facilities

CHANGING PLACES

Posted on May 10, 2023

CHANGING PLACES

Even the humblest washroom facilities can make or break your brand, advises Becci Knowles...

ADD A TOUCH of character to your washroom facilities to keep the guests happy.

Leading market research firm Mintel says that in a competitive market, with relatively low brand differentiation outside of the leading holiday centre brands, catering for rising visitor expectations in terms of accommodation, facilities and experiences has become vital for success. Clean, modern, accessible, and eco-friendly washrooms have a key role to play in continuing this upward trend.

A quick look at holiday park reviews online at Tripadvisor is testimony to the fact that these facilities feature highly on the list of customer priorities across every demographic. Meeting the rising expectations of existing customers and changing the perception new ones, is vital for a destination’s growth. Park Holidays operates 43 caravan holiday parks across the UK from Cornwall in the West, Suffolk in the East and up to Yorkshire and Scotland in the North.

Commenting on the importance of its washroom facilities across the portfolio, a spokesperson told Holiday Park Scene: “On our parks which provide touring and camping pitches, the washrooms remain one of the single most important factors in shaping guests’ level of satisfaction with their stay.

“On review websites, our facilities will frequently be commended for their cleanliness, standards of maintenance, and overall impression of being a welcoming and hygienic environment for ablutions. “Positive comments on our washrooms also appear on Park Holidays’ Feefo review website and have helped the group achieve the platform’s excellence award for six years in succession.”

SUCCESS MARKERS
Washrooms are pivotal in the success of smaller parks too, particularly where there is a spa element Kevin Jones, resort director at Whalesborough Farm and cottages tells Holiday Park Scene. “Being a health spa and 5* cottages resort, cleanliness and the experience is vital to our business, we pride ourselves on giving the customer the best possible experience they can have while with us,” says Kevin.

He continues: “Businesses are judged by the cleanliness of the facilities and predominantly the washroom facilities, we want our customers to enjoy their time with and a clean, pleasurable place to be starts with the washrooms.” Shaun Matthews is the owner of Blue Hills Touring Park in Truro. He agrees that good quality, clean facilities help to present a professional image of your park.

“Many smaller caravan and camping sites such as our 50 pitches often don’t provide some of the other facilities that are found on larger parks so it essential that those we do provide are as good as they can be. They will be one of the main facilities that a park is judged upon. “The main requirement that guests are looking for, regardless of shape/ size washroom facility that’s provided is cleanliness, this seems to be the number one priority and is never going to change.

“Washroom facilities have been moving more and more “posh”, underfloor heating, heated and backlit mirrors, background music. In some case there has been a move to provide facilities that are more akin to a hotel, although this is still the preserve of the much higher end parks.”

AS DERBYSHIRE’S NEWHAVEN HOLIDAY PARK SHOWS, thoughtful design can make all the difference to washroom appeal Pic. Park Holidays UK

LOCATION, LOCATION
Emma Bateman is the site manager of Lincolnshire based holiday park, Westwood Lakes. Specialising in fishing holidays, it has seven lakes open to guests and the public. As fishing is an outdoor sport, and the lakes are sometimes a distance from the main buildings, the park has built its own toilet facilities around the lakes, which staff clean daily. The company also hires portaloos, via an external provider, for the lakes that cannot be reached by the water and drainage system.

Emma says: “Over the 16 years we have been operating, we have tried to update our facilities as we see fit. For example, the outdoor permanent toilet blocks are a recent addition to the site after fisherman complained the café and bar toilets were too far away from the lakes. “In addition, we have recently updated our hand driers to the Dyson air model, and we find they are much more efficient at drying hands and that means less paper is used too.”

Onsite facilities include both a café and bar with washroom facilities, including disabled toilets and baby changing units. Emma adds: “Having these extra facilities means we can accommodate all visitors; inclusion is important to us at Westwood Lakes, and this is reflected in our facilities having ramp access etc, to improve visitor experience.” Mayfield Park is a family-owned and run camping, caravan and residential park nestled in the hills on the outskirts of the famous market town of Cirencester.

Picking up on Emma’s point about access and inclusion, managing director Carl Upton agrees that the location of your washrooms, is key: “When planning on new toilet blocks it’s always good to keep them near the camp site and not miles away or in a muddy field and to have easy access for disabled users,” he says. Had the team at Westwood Lakes foreseen just how much how much the park would grow in the 16 years since its inception, Emma says they would have planned their washroom facilities differently: “For example, the outdoor permanent toilet blocks would have been built much earlier and we would have used part of the accommodation plumbing and drainage systems to be able to reach the further afield lakes instead of portaloos, which is an extra monthly expense.”

“Washroom location is everything,” says Blue Hills Touring Park’s Shaun Matthews. “So not too far from the furthest pitches but equally close enough to services to reduce installation costs.” He also points to ease of operation. “Are they user friendly, can some facilities remain open whilst others are closed for cleaning,” Sean asks. “Don’t underestimate the number of cubicles/ showers required, make sure that guests are well catered for and won’t have to queue for their morning shower. “Accessible and family bathroom facilities should also be provided. Can you integrate other facilities into the same building, for example, wash up areas.”

WITH THEIR HIGH VOLUME OF USERS, washrooms at Chichester Lakeside Holiday Park are scheduled for regular monitoring visits throughout the day. Pic. Park Holidays UK

ECO ESSENTIALS
Back at Whalesborough Farm and Cottages, resort director Kevin is keen to stress the importance of sustainability: “Parks should always consider sustainability, from thinking how we heat our washrooms to the water we use in them,” he says, adding: “We use water from our own bore hole and air source heating powered by our turbine on site.” Blue Hills Touring Park’s Shaun Matthews suggests using recycled and environmentally friendly cleaning products.

“If you can easily manage the cleaning maintenance through good design then you are part of the way to sustainability. “In addition, sustainability can be achieved through the installation of renewables such solar thermal, air source/ground source heat pumps and so on.” Achieving a more sustainable business model, especially in the current economic climate, remains a challenge for many parks.

Emma again: “We have to think of what is friendly and cost effective; we are becoming more aware of the environmental damage and we can make a difference with better quality hand driers, environmentally friendly toilet rolls and tissues. “Sadly, this doesn’t always equal cost effective, and that is something we are trying to balance here at Westwood Lakes,” she adds.

Looking to the future, Shaun says: “Washrooms will become more upmarket as guests demand a better experience. “Probably more eco-friendly, it’s quite likely that more operators will also move towards unisex facilities. This will help to reduce the number of cubicles required and reduce costs as utility bills continue to grow.” Picking up on this point, Whalesborough’s Kevin Jones says: “Washrooms of the future will be clean, vibrant, multi-generational, filled with cloud-based technologies, a zero emissions bathroom removes the feeling of guilt when using natural resources and energy.

“It will allow us to take a shower several times a day without placing a burden on the environment. “Designed as a small power station, the bathroom functions as a heat recuperator and water treatment facility, for example by converting waste materials into methane which is then used to generate heat.” While the development of washroom technologies continues to gather pace and the exact future of them remains to be seen, what is clear is that parks looking update their existing facilities or install new ones have an ever-widening range of products and services to choose from.

BUSINESS BOOSTERS

Posted on May 10, 2023

BUSINESS BOOSTERS

Creating a themed holiday break can hike bookings, writes Judith Wojtowicz...

THIS ENORMOUS BEECH TREE, affectionately known as Lando, is perfect for tree climbing at Camp Wildfire in Kent

Themed breaks are a great way for holidaymakers to explore new things; to experience something different be it stargazing in Norfolk, learning to surf in Scotland or fishing in the Fens. Whether aiming at a family looking for a week of water sports, such as Willowholt Caravan Park, or a solo traveller escaping for a few days to a writing retreat alongside like-minded people at somewhere like Lumb Bank.

Many centre operators are exploring new ideas while also adding value for today’s cost-conscious consumer. Skelwith Fold Caravan Park in Cumbria brings keen walkers all year round where guests are now raising money for the local air ambulance service through their purchase of walking guides. Routes range from easily navigated low-level footpaths to more demanding ascents of the surrounding fells. “All the walks have been submitted by our guests and used by Skelwith as part of our marketing strategy,” said Henry Wild whose family owns the park.

Henry explained: “Many guests come here specifically to enjoy walking in these spectacular surroundings and our guides are much appreciated. The fact they are compiled by like-minded visitors helps create something of a bond between guests who are delighted to see their own walk realised in print when they next return.” Each guide costs just £1.50 and last year raised £2,675 for the charity. Discounted green fees are on offer at the family-owned Riverside Caravan Park which neighbours Bentham Golf Club in the Yorkshire Dales.

Thomas Marshall rescued the failing club in 2009, ‘taking a gamble’ to invest in his personal vision. The risk paid off as today golfers flock to the site which has earned an enviable reputation as one of the best appointed and most spectacularly sited courses in the UK. The park has expanded still further with the creation of a luxury glamping option called Wenningdale Escapes making it a genuine destination of choice for golf enthusiasts.

HENRY WILD came up with the walking guides charity initiative at his family owned Skelwith Fold Caravan Park

Pods and lodges, the latter available both for rent and sale, are dotted around the fairways, a unique location for visiting players while also attracting non-golfers who value the space and beautiful scenery. The project has developed into a unique business model, bringing unexpected and very welcome benefits. The park is seeing a trend among returning visitors to ‘trade up’ initially from renting a spot for their touring caravan to buying a static ‘caravan’ on site, and from there to purchasing a luxury lodge on the fairway.

Said Thomas: “Since buying the golf club our business has gone from strength to strength, with cross-over between the two sites. It has been a hugely exciting ride over the past 15 years and the hard work has paid off, thanks in no small way to the combined efforts of our amazing team.” Taking advantage of what is already available on site is also proving a successful strategy at Acorn Holiday Park in the Cambridgeshire Fens where fishing is the main attraction.

Co-owner Paul Stanton purchased Acorn and the adjoining Pisces Country Park just before the COVID lockdown, recognising the potential to create one big park. “With four well-stocked fishing lakes and situated close to the famous Welney Wildfowl and Wetlands Reserve, we definitely saw an opportunity as people are choosing to get back to Nature for short breaks,” said Paul. “We could see the market was changing as guests told us they want a UK holiday, somewhere to relax and with a variety of activities.

While fishing is a central part of our business plan, we are also exploring the potential of working closely with the Wetlands Trust to offer added value.” With Pisces already established as an award-winning fishing venue, Paul has seen a quick return on his investment having trebled the number of rental units at Acorn and upgraded site facilities. Specialist conservation work is ongoing to enhance the grounds and lakes and several families are now on their second or third visit.

SEE WHOOPER SWANS at Welney Wildfowl and Wetlands Reserve while staying at Acorn Holiday Park. Photo: Keith Suffling

DARK SKIES
The dark skies over Norfolk also bring returning visitors to Kelling Heath Holiday Park, where a programme of themed breaks includes Star Parties attracting hundreds of amateur and professional astronomers to get an uninterrupted glimpse of the Milky Way and the constellation of Orion, visible to the naked eye. To meet demand, ten premium pitches in a sheltered spot, were added last year exclusively designated for astronomers.

These events have become even more popular since the park was recognised as a 2-star accredited Dark Sky Discovery Site in 2017, unaffected by light pollution. To protect this natural phenomenon, lighting is restricted across the site through sensitive pitch planning and asset design. Guests are advised to bring toothbrush and torch when they come to stay! Kelling Heath gives many people their first true dark skies experience.

The ‘excitement and wonder on the faces of those marvelling at the majesty of the night sky’ at our Star Parties is something to behold, said Michael Timewell, director of park owner Blue Sky Leisure. As well as star parties, the park’s dedicated countryside team runs a series of activity breaks during school holidays with the emphasis on conservation and education, reflecting its relationship with the Kelling Heath Site of Special Scientific Interest (SSSI) which borders the park.

MAIN ARENA AT LAST YEAR’S INAUGURAL TORCHLIGHT Festival hosted by the Camping and Caravanning Club at Walesby Forest. Photo: Matthew Smith

Marketing manager Lucy Cook told us the importance of these events cannot be over-estimated. “Elevating the importance of Dark Skies, educating people on what to look for and supporting specialist groups in the pursuit of their interests is incredibly important to us as a business. All our activities align with our ethos of enjoying the outdoors, discovering Nature and spending time together.”

When it comes to choosing a themed holiday, trying something new outside your comfort zone or learning a new skill, Camp Wildfire probably comes close to having it all. Festival camping with a difference, this forest retreat in Kent is packed full of adventure, a unique experience offering an extraordinary 100 activities with music at night for those who want to party. Activities range from making cocktails and learning to fly the trapeze to hot air ballooning and tree climbing.

New ones are added every year including Camp Kindling for those who wish to bring children. The brainchild of two university friends, it has grown from a one-off summer camp which attracted 350 adults in 2015, to a significant player in the leisure sector attracting 3,000 people to each weekend event held during August and September. More than 40 per cent of guests are returning visitors with social media and word of mouth recommendation ensuring full capacity.

ENJOY THE MAJESTY of the night sky at Kelling Heath’s Star Parties in Norfolk. Photo: Andy Green

MAKING MEMORIES
Marketing manager Chris Rice reckons themed breaks are popular because it gives people a reason to take time out and do something totally different. “They are not just buying a holiday, they are buying joy and making memories. They can come back year after year and try something different. Camp Wildfire offers a low-stake investment in trying something they would never normally have either the opportunity, or the nerve, to try.

They can explore all their curiosities in a safe environment, which works for them and for us as a business.” For those who have the nerve to ride the waves, a stay at Surf Tiree in Scotland might be a good place to start. Self-catering accommodation is available alongside lessons from a team of professional instructors led by husband-and-wife team Marti and Iona Larg. Long stretches of beach with safe sea conditions provide the perfect setting for beginners of all ages, while kitesurfing and kayaking are also available.

After a two-year planning battle to set up their surf school, Surf Tiree has developed an enviable reputation. So much so that it is being considered as next year’s host for the Scottish National Surfing Championships. “It was tough in the early days, but we didn’t have the luxury of giving up as we had invested too much emotion and energy into the project,” said Iona. Board, wetsuit and all necessary kit is provided, and each instructor has no more than six-eight people in a group.

While this type of holiday is seasonal (April to October) and weather dependant, the beautiful Isle of Tiree has much to offer and year-round visitors can enjoy the wildlife, whale watching, basking sharks and lots more besides. When it comes to themed holidays there really does seem to be something for everyone. Geocaching in the Lake District, yoga in Wales, ‘witchy weekends’ in the Highlands, indoor bowls at Potters Resort, chess tournaments at Butlins, netball weekends in Shropshire, medieval weekends at Warwick Castle, orienteering in Norfolk… the choice is endless, and the potential is being increasingly recognised by independent owner/operators.

PROFESSIONAL SURFER and instructor Ben Larg rides the waves at Balevullin Beach on the Isle of Tiree.

The PR value of such events has also been recognised by the Camping and Caravanning Club. While individual member sites tend not to provide themed breaks, relying instead on visitors choosing a site depending on leisure activities available in the vicinity, the club has created its own themed event. Following a successful launch last year, the club is once again hosting a Torchlight Festival of Camping in Walesby Forest, Nottinghamshire (August 18th -21st).

Exclusive to club members the programme includes an impressive line-up of musical entertainment headlined by Sophie Ellis-Bextor and Will Young. At nightfall, an illuminated light trail will entice visitors into the forest to learn about the club’s 122-year history. A £20 day pass will enable guests to try their hand at outdoor activities such as archery and zip-lining while campers can keep up the club’s century-old tradition of ‘lighting up’ by decorating and illuminating their tents, caravans and motor homes.

It seems activity breaks such as this are especially appealing for those seeking two or three shorter holidays a year, perhaps combining a hobby with a few days away, or simply wishing to get away from stressful everyday life rather than the traditional dash to the sun for two weeks. From a business perspective they encourage repeat visitors for popular annual events and help maintain on and off-peak occupancy rates.

RELAX AND EXPLORE

Posted on May 10, 2023

RELAX AND EXPLORE

A tour of Pembrokeshire's Noble Court Holiday Park...

NOT JUST MEETING but exceeding visitor expectations.

With over 50 acres of landscape to explore, Noble Court Holiday Park is the perfect example of Celtic Holiday Park’s relax and explore ethos. Noble Court is one of three parks, owned by the Pendleton family since 2002, within the Celtic Holidays Group.

Owner Huw Pendleton says; “Over the years, the desire has been to improve the visitor experience and deliver something special.” He was recently recognised as the recipient of Hoseasons’ Outstanding Contribution to UK Tourism award at its 16th annual Owners Conference.

Celtic Holiday Parks offer an array of accommodation and guest experiences at Noble Court, from the prestigious Hampton lodges to luxurious three-bedroomed Spinney lodges complete with four poster beds, contemporary pods, and the unique Stargazer panoramic tents.

STAND OUT
Noble Court boasts the quirky restaurant Charlie’s Celtic Tavern, which has quickly become a popular venue amongst guests and locals as one of the best dining experiences in Pembrokeshire. Quirky design features, including a life-size giraffe, an upside-down cow hanging from the ceiling, and eye-catching artwork, create the impression of hotel-style facilities within a Holiday Park environment.

An outdoor swimming pool provides another feature for guests to enjoy on sunnier days, and the park is just a short walk to the adjacent boutique shopping town of Narberth. As a family-owned park, Huw Pendleton consistently concentrates on, and responds to, UK holiday guests’ ever-changing demands, providing hot tubs as a key addition across the park’s entire rental fleet and extending the range of dog-friendly units.

It’s a move that makes perfect sense when you consider the rising popularity of pet-friendly accommodation and the fact that pet bookings account for a third of all searches on the Hoseasons website.

This commitment to innovation led to Noble Court being recognised as Best Small Relax and Explore destination in Wales at Hoseasons’ 16th annual Diamond Awards last November. The awards are a celebration of the holiday parks, lodge resorts and boating locations in the company’s UK portfolio that have achieved the highest scores in independent customer satisfaction surveys.

VANLIFE FESTIVAL SET TO ATTRACT THOUSANDS

Posted on May 10, 2023

VANLIFE FESTIVAL SET TO ATTRACT THOUSANDS

VANLIFE FESTIVAL director Damien Jones (right) with Salop Leisure’s marketing manager Ed Glover.

Organisers of this summer’s The VanLife Festival in Shrewsbury say 1,300 vans have booked for the event, which runs from June 2-4. The remaining 500 pitches for the event at the West Midlands Showground are expected to sell-out in advance for the Festival, sponsored by Salop Leisure.

The festival has transferred to Shrewsbury after outgrowing its site in Stratford on its sell out debut last year. The VLF team predict the event could attract up to 15,000 people over the three days.

Filling a gap in the market, the inclusive festival welcomes all makes and models, from the smallest micro campers to coaches, horseboxes, motorhomes, tents, adventure trucks, self-build campers, day vans, custom vans and everything in between, regardless of their budget or build.

The festival will have inspirational display vehicles, workshops, travel talks, YouTubers, live music, night market with quirky traders, tasty street food, bars, fire-pits, bespoke traders specialising in kit accessories and gear, children’s entertainment, a funfair, bushcraft, holistic wellbeing and outdoor activities.

There will also be a ‘Field of Dreams’ with 100 display vehicles including conversions and self builds as seen on George Clark’s Amazing Spaces TV programme, as well as vintage caravan dating back to the 1940’s through to the 1970’s… for the retro vibe.

CELEBRATIONS FOR DREAM DEVON DESTINATIONS

Posted on May 10, 2023

CELEBRATIONS FOR DREAM DEVON DESTINATIONS

THE BEVERLEY TEAM is celebrating the park’s 65th anniversary.

Eighty years of providing happy holidays on the Devon coast are being marked this year by the family owners of Ladram Bay Holiday Park in Budleigh Salterton. The five-star park is possibly the oldest in Britain to have remained under the same family’s ownership for such a length of time – and a full year of celebrations is planned. The celebrations will come to a climax in June when an all-stops-out party is planned to mark the same month in 1943 when Ladram Bay first began welcoming visitors.

It was then that farmer Frank Carter and his wife Margaret decided to allow Scouts to pitch up on their front field amid some of Devon’s loveliest countryside. The spectacular views of the bay and access to the farm’s private beach soon won the site an enthusiastic following which quickly grew in numbers as news of it spread. Eight decades on, Ladram Bay now welcomes customers from across the world, and provides one of the West Country’s best equipped parks for family holidays.

Its high-quality standards have won a top five-star grade for excellence from Visit England, and past accolades in the Devon Tourism Awards and South West Tourism Awards. Attractions at the park include an indoor climbing wall, indoor swimming pool and outdoor splash zone, watersports equipment hire, and adventure golf course. In addition to the planned birthday celebration weekend in June, there will be other themed events throughout the year, and a competition to try and find the earliest memory of the park.

OWNED BY THE SAME FAMILY SINCE 1943, Ladram Bay Holiday Park is set to celebrate 80 years of service

Every guest aged 80-plus who pre-books their holiday in 2023 will be offered a cream tea. Meanwhile, more than six decades after the first families booked a seaside caravan stay at Beverley Holidays in Devon, the park is marking its 65th anniversary. Celebrating the milestone will be members of the Jeavons family, who originally opened up part of their farmland to visitors in 1958. A series of events is planned throughout spring and summer, including themed party nights, special get-togethers for children and grown-ups, plus live entertainment.

The year has also seen the opening of a new £800,000 holiday home development, and new facilities for camping, touring caravan and motorhome guests. The investment is on top of almost £2.5 million spent in recent years on a fleet of holiday lodges and caravans with private hot-tubs, and a nautical themed play park. Located in Paignton on the English Riviera coast, Beverley Holidays has won a raft of national and regional excellence awards over the years, plus accolades for its environmental work.

WISH YOU WERE HERE

Posted on May 9, 2023

WISH YOU WERE HERE

Snapsots from Islawrffordd Caravan Park, the best caravan park in Wales...

A luxury caravan park on the Southern Snowdonia coast was named the best in Wales in the AA Caravan and Camping Awards 2022-23. Islawrffordd Caravan Park at Talybont, near Barmouth, has been owned and run by the Evans family since 1957, and won the prestigious award for the second time, having previously triumphed in 2012.

The 25-acre park has 12 staff, 201 holiday homes, 75 fully services pitches for touring caravans and motorhomes, an indoor swimming pool, sauna and jacuzzi, Nineteen.57 Bar and Restaurant, an entertainment complex, luxury shower and toilet block, children’s playground with a pirate ship, car hire and a private slipway onto a sandy beach.

Luxury Super Pitches at the destination include a courtesy light, electric hook up, fresh/waste water and elsan point, TV connection to a bespoke digital free-view network and gravelled hard standing for each individual tourer and awning. In a double celebration for the park, Nineteen.57 Bar and Restaurant was runner-up in the Best of North Wales category in the Welsh Restaurant of the Year Awards 2022.

The bar and 40-cover restaurant are leased by Chris and Emma Statham and Sion Wellings. In the assessment of Islawrffordd Caravan Park, the AA Inspector said: “Situated on the coast between Barmouth and Harlech and within the Snowdonia National Park, this site has clear views of Cardigan Bay, the Llŷn Peninsula and the Snowdonia and Cader Idris mountain ranges.

The park, which is an AA 5 Platinum Pennant Campsite, is open all year around and includes former British motor racing champion Nigel Mansell as one of its holiday home owners. The Mansell family has been enjoying holidays at Islawrfford for 65 years and the Evans family lays claim to setting Nigel on the road to stardom by starting him go-karting as a boy.

Islawrffordd Caravan Park
Tel. 01341 247269
www.islawrffordd.com

FRESH CORDLESS CLEANING APPROACH

Posted on May 5, 2023

FRESH CORDLESS CLEANING APPROACH

NEW TO THE UK AUTOMATIC POOL cleaner market this season is an impressive, cordless robotic offering from Ocea UK.

New to the UK automatic pool cleaner market this season, and already being snapped up by some of the biggest holiday destinations in the country, is an impressive robotic offering from Ocea UK. Ocea’s cordless cleaner is powered by Freedrive Technology and navigates using i-MAPPING Technology for accurate and powerful cleaning.

The advanced Freedrive Technology makes the cleaner completely rechargeable and negates the need for an umbilical cable like traditional pool cleaners. Freedrive brings all the advantages of a fully rechargeable power unit giving you the freedom to simply drop the cleaner into the pool – no heavy cable to worry about, nothing to plug in an no caddy to put away.

Magnetic technology makes the battery more energy efficient and long-lasting. Wireless technology means it is safe to swim whilst the cleaner is in action. Being cordless doesn’t leave you with a lack of power. The cleaner can run unhindered for up to three hours, meaning it can easily clean a pool up to 20m long with a single charge. All that while having a pump rate of 18m3 an hour and pumping water through an 18-micron fine mesh filter basket with a 2ltr debris capacity.

The patented i-MAPPING Technology is a smart navigation system that uses the cleaner’s six built in sensors, combined with sophisticated intelligent software, which results in your cleaner having the ability to plot its way efficiently and precisely around any shape pool.

With thanks to the six built-in sensors, the Ocea cleaner detects the difference between the pool floor and pool walls, resulting in an option to do a quick floor sweep, perfect for a last minute clean. It can also detect the pool’s waterline, and will scrub along it, removing all the grime build up that is common for that area. Contact Ocea UK or your usual swimming pool maintenance team to book a try before you buy model – we promise you won’t want to part with it!

Ocea UK
Tel. 01993 707910
www.oceauk.com

FAMILY PARK TAKES TOP HONOURS

Posted on February 15, 2023

FAMILY PARK TAKES TOP HONOURS

GARETH ROWLAND and his daughter Kelly, centre, plus members of the park team receive their top park award

The family owners of Holivans, a holiday park near Mablethorpe, in Lincolnshire, are celebrating after being crowned as the county’s leading provider of park holidays happily coinciding with their 70th anniversary celebrations. The long-established business scooped the top gold accolade at the Destination Lincolnshire Tourism Awards in the Camping, Glamping and Holiday Park of the Year 2022 category.

Today it provides more than 172 pitches including luxury lodges with private gardens and hot tubs, holiday caravans to rent and own, glamping units, and pitches for touring caravans, motorhomes. Facilities include indoor and outdoor activities for youngsters, plus the park’s popular Tow Bar where families can relax over drinks and enjoy evening entertainment.

“We are immensely proud to have achieved this gold award from Lincolnshire Tourism, not least because we were up against so many other superb parks in the region,” said managing director Gareth Rowland “It is especially important to us as judges were looking not just at the quality of what is provided, but also the standards of service and hospitality on offer to guests. “Delivering this is in the hands of our friendly and hard-working staff team who always go the extra mile for customers, so they must also take a big share of the credit.”

ALL ABOARD SEARLES NEW TRAIN

Posted on February 15, 2023

ALL ABOARD SEARLES NEW TRAIN

THE HOP-ON, HOP-OFF SEARLES LEISURE RESORT train is a visitor favourite in Hunstanton, Norfolk.

After an extensive search, Searles Leisure Resort, in Hunstanton, Norfolk, has managed to find a replacement train after its former loco was retired this summer following 30 years of service.

The hop-on, hop-off train is an easy and convenient way for guests to travel around the park, stopping at its many different leisure, entertainment and dining facilities.

It also heads out of the resort and into Hunstanton town centre, allowing passengers to disembark at attractions such as Old Hunstanton beach and the lighthouse.

RETURN ON INVESTMENT

Posted on February 15, 2023

RETURN ON INVESTMENT

All aboard for the Brean Leisure development journey...

MAJOR INVESTMENTS include the on-site Brean Country Club.

Regularly attracting over 500,000 visitors annually, Brean Leisure is a 200-acre resort that is reaping. Over the last 10 years over £15 million has been invested to improve the holiday experience of guests at both Brean Leisure Park and its sister sites. The group has a cluster of four parks at its Somerset base, Holiday Resort Unity, Golden Sands, Brean Country Club and Brightholme.

The combined offering boasts 165 hire fleet caravans and lodges, 750 private holiday home owners and a small matter of 400 touring and camping pitches. Not surprisingly, 150 employees work across the year while the overall number swells to 250 in peak summer months. The team’s main focus since 2021 has been on sustainability, adopting the slogan ‘Sustainability at Heart’.

The move has seen the company achieve some outstanding outcomes through mixed recycling, food recycling and energy initiatives. Although the founders, the House Family, remain the driving force behind the business, they could not have manage it alone. They gratefully acknowledge the help and support from past and present management and team members and hope they have enjoyed being part of the family-run enterprise in Somerset. Alan House comments: “The family are committed to reinvesting heavily into the park and the facilities to make it even better.

Planning permission has been received for an expansion to Brean Splash Waterpark and a flagship new entrance and entertainment complex at Holiday Resort Unity. “There’s an annual investment into new hire fleet accommodation of around £1m which keeps standards high and generates good used stock to then sell onto the private owners areas. “We are always planning at least two years in advance and looking at how we can enhance the experience and satisfaction of our guests.

The Brean story started when Albert and Marie House bought Unity Farm in 1946 and for the next 30 years ran the farm primarily as a dairy farm with a herd of 140 cows. They then supplied the local area with milk that was bottled on the farm. The farm grew to include a number of pigs and sheep and a milk round. Bert also had a passion for horse racing and enjoyed success with a number of winners in both flat and national hunt races.

As far back as 1946, camping was a very popular past time and Fry’s Chocolate Factory, from Bristol, pitched large tents on three fields of the farm for a two-week period during the summer so that their employees could have a holiday by the sea. What we know today as Holiday Resort Unity, spread its early roots there, and it wasn’t long before many groups including Boy’s Brigade Troops from across the country were coming to Brean for holidays.

 

DRIVEN BY THE FOUNDING HOUSE FAMILY, Brean Park is very much a team effort.

 

PLANNING PERMISSION
In 1948, planning permission was granted to change the use of some of the farmland to caravans and camping and 20 acres were converted to this use. During the 50’s and 60’s caravan and camping became a bigger part of the business and slowly the number of cows, pigs and sheep decreased. In the late 60’s ‘Bert’s Bar’ was opened on the resort and became one of the parks first main facilities. During the 70’s and 80’s the beginnings of Brean Leisure Park was created and the Mid Somerset Golf Centre which included Target Golf, driving range, pitch and putt and also an eight-hole golf course opened.

Through the years additional recreation activities were added including greyhound racing, a swimming pool, donkey derbies and open-air markets to name just a few. The park was now attracting a lot of visitors from the Birmingham, South Wales and Bristol areas and in the late 1970’s the House family bought out the other directors so that they could concentrate on their passion of developing leisure and holiday facilities for local residents and holiday makers. The directors of the park from this point forward were Mr and Mrs House Senior and also Richard and Bridget House.

The original golf course was expanded to 18 holes and Brean Golf Club was created. The course hosted a number of pro and celebrity amateur tournaments as well as becoming a members club and a facility for holiday guests to use. In 1980, the complex known today as the ‘Tavern’ was opened and was then known as the ‘Farmers Tavern’ providing a venue for evening family entertainment, functions and weddings. The complex also included an Amusement Arcade and fast food outlets.

The greyhound track was closed in 1984 and to improve the look of the park a significant landscaping project was undertaken across both Brean Leisure Park and also Unity Farm. Further facilities were added during the 90’s including a river tyre ride at the swimming pool complex and also the addition of two, ten-pin bowling lanes at Unity Farm in 1994. One of the biggest projects the team has undertaken was the RJ’s Entertainment complex, a £1m investment with an American theme that replaced Bert’s Bar and Chicks Roost with a 700 people venue capacity in 2000.

Over the next 10 years the development of the facilities continued and included a new toilet block in green field and also an extension to RJ’s called ‘Berties’. Always looking for fresh opportunities, in 2003 the company acquired the neighbouring ‘Golden Sands Caravan Park’ with an additional 20 static caravans available for hire. 2005 saw the opening of the Costcutter supermarket as well as a refurbishment to the Yellow Field toilet block.

With Holiday Resort Unity now providing holidays for hundreds of people every year the old reception and office building became outgrown and a new facility was opened in 2006 to improve the check in procedure of our guests. The old reception building was then converted into the over 18’s arcade at Unity Bowl. In 2008, a new toilet block was constructed at Brown Field and also the Caravan Sales building was constructed and opened.

The Resort was also awarded a 4 star holiday village for the first time by the English Tourism Board. Work to improve Brean Golf Club was completed in 2009 including the creation of the longest hole in Somerset. A family nine-hole pitch and putt was opened. A Subway franchise and a family restaurant were opened during 2010 following the purchase of a former pub just 100 metres from the entrance to Brean Leisure Park which is now the home of the Bay of India.

 

THE £2M INVESTMENT in Brean Splash included an indoor children’s splash park.

 

WATER PLAY
In 2011, the first phase of a multi-million pound project to create Brean Splash; a new pool and entertainment complex, was completed. The £2m investment in Brean Splash saw the opening of a new indoor 25m swimming pool, indoor children’s splash park and a seaside themed outdoor children’s play structure with three waterslides. Three years later the team completed the final phase of Brean Splash to include a new indoor pool area with mini slides.

Meanwhile, Brean Play, our new indoor soft play attraction opened, offering an all year round play facility and cafe. The concession at Fun City changed hands and will now be called Brean Theme Park. There was no question of resting on any laurels as in 2016, a new gym, sauna and steam room opened at Brean Splash as well as Rainbow Rings Waterslide, rapidly followed by a new Baby Pool and Disco Slide at Brean Splash Waterpark.

In 2018, work was completed on a new £4m golf and lodge development, marketed as the Brean Country Club; a premium venue for dining, weddings, events and lodge development for sales. Coast, a new dog-friendly café, opened in the former Legends bar. A year later, saw the addition of new hire fleet and a refurbishment of Wimpy restaurant, into The Pavilion Food Court, plus a new central stock distribution centre.

The Covid-19 breakout caused major disruption at the resort. This delayed new projects and inhibited operating across the year. Nevertheless, a new Ninja Warrior course was installed on the mezzanine at Brean Play with a new sandwich shop replacing Subway and the launch of ‘The View’ restaurant at Brean Country Club.

Installation of a new outdoor play equipment at the outdoor play area in 2021. Still open to opportunities, Brightholme Holiday Park, 300m from Holiday Resort Unity, was purchased a couple of years ago, adding 70 privately owned static caravans and a bar and restaurant to the combined offering.