RETURN ON INVESTMENT

RETURN ON INVESTMENT

All aboard for the Brean Leisure development journey...

MAJOR INVESTMENTS include the on-site Brean Country Club.

Regularly attracting over 500,000 visitors annually, Brean Leisure is a 200-acre resort that is reaping. Over the last 10 years over £15 million has been invested to improve the holiday experience of guests at both Brean Leisure Park and its sister sites. The group has a cluster of four parks at its Somerset base, Holiday Resort Unity, Golden Sands, Brean Country Club and Brightholme.

The combined offering boasts 165 hire fleet caravans and lodges, 750 private holiday home owners and a small matter of 400 touring and camping pitches. Not surprisingly, 150 employees work across the year while the overall number swells to 250 in peak summer months. The team’s main focus since 2021 has been on sustainability, adopting the slogan ‘Sustainability at Heart’.

The move has seen the company achieve some outstanding outcomes through mixed recycling, food recycling and energy initiatives. Although the founders, the House Family, remain the driving force behind the business, they could not have manage it alone. They gratefully acknowledge the help and support from past and present management and team members and hope they have enjoyed being part of the family-run enterprise in Somerset. Alan House comments: “The family are committed to reinvesting heavily into the park and the facilities to make it even better.

Planning permission has been received for an expansion to Brean Splash Waterpark and a flagship new entrance and entertainment complex at Holiday Resort Unity. “There’s an annual investment into new hire fleet accommodation of around £1m which keeps standards high and generates good used stock to then sell onto the private owners areas. “We are always planning at least two years in advance and looking at how we can enhance the experience and satisfaction of our guests.

The Brean story started when Albert and Marie House bought Unity Farm in 1946 and for the next 30 years ran the farm primarily as a dairy farm with a herd of 140 cows. They then supplied the local area with milk that was bottled on the farm. The farm grew to include a number of pigs and sheep and a milk round. Bert also had a passion for horse racing and enjoyed success with a number of winners in both flat and national hunt races.

As far back as 1946, camping was a very popular past time and Fry’s Chocolate Factory, from Bristol, pitched large tents on three fields of the farm for a two-week period during the summer so that their employees could have a holiday by the sea. What we know today as Holiday Resort Unity, spread its early roots there, and it wasn’t long before many groups including Boy’s Brigade Troops from across the country were coming to Brean for holidays.

 

DRIVEN BY THE FOUNDING HOUSE FAMILY, Brean Park is very much a team effort.

 

PLANNING PERMISSION
In 1948, planning permission was granted to change the use of some of the farmland to caravans and camping and 20 acres were converted to this use. During the 50’s and 60’s caravan and camping became a bigger part of the business and slowly the number of cows, pigs and sheep decreased. In the late 60’s ‘Bert’s Bar’ was opened on the resort and became one of the parks first main facilities. During the 70’s and 80’s the beginnings of Brean Leisure Park was created and the Mid Somerset Golf Centre which included Target Golf, driving range, pitch and putt and also an eight-hole golf course opened.

Through the years additional recreation activities were added including greyhound racing, a swimming pool, donkey derbies and open-air markets to name just a few. The park was now attracting a lot of visitors from the Birmingham, South Wales and Bristol areas and in the late 1970’s the House family bought out the other directors so that they could concentrate on their passion of developing leisure and holiday facilities for local residents and holiday makers. The directors of the park from this point forward were Mr and Mrs House Senior and also Richard and Bridget House.

The original golf course was expanded to 18 holes and Brean Golf Club was created. The course hosted a number of pro and celebrity amateur tournaments as well as becoming a members club and a facility for holiday guests to use. In 1980, the complex known today as the ‘Tavern’ was opened and was then known as the ‘Farmers Tavern’ providing a venue for evening family entertainment, functions and weddings. The complex also included an Amusement Arcade and fast food outlets.

The greyhound track was closed in 1984 and to improve the look of the park a significant landscaping project was undertaken across both Brean Leisure Park and also Unity Farm. Further facilities were added during the 90’s including a river tyre ride at the swimming pool complex and also the addition of two, ten-pin bowling lanes at Unity Farm in 1994. One of the biggest projects the team has undertaken was the RJ’s Entertainment complex, a £1m investment with an American theme that replaced Bert’s Bar and Chicks Roost with a 700 people venue capacity in 2000.

Over the next 10 years the development of the facilities continued and included a new toilet block in green field and also an extension to RJ’s called ‘Berties’. Always looking for fresh opportunities, in 2003 the company acquired the neighbouring ‘Golden Sands Caravan Park’ with an additional 20 static caravans available for hire. 2005 saw the opening of the Costcutter supermarket as well as a refurbishment to the Yellow Field toilet block.

With Holiday Resort Unity now providing holidays for hundreds of people every year the old reception and office building became outgrown and a new facility was opened in 2006 to improve the check in procedure of our guests. The old reception building was then converted into the over 18’s arcade at Unity Bowl. In 2008, a new toilet block was constructed at Brown Field and also the Caravan Sales building was constructed and opened.

The Resort was also awarded a 4 star holiday village for the first time by the English Tourism Board. Work to improve Brean Golf Club was completed in 2009 including the creation of the longest hole in Somerset. A family nine-hole pitch and putt was opened. A Subway franchise and a family restaurant were opened during 2010 following the purchase of a former pub just 100 metres from the entrance to Brean Leisure Park which is now the home of the Bay of India.

 

THE £2M INVESTMENT in Brean Splash included an indoor children’s splash park.

 

WATER PLAY
In 2011, the first phase of a multi-million pound project to create Brean Splash; a new pool and entertainment complex, was completed. The £2m investment in Brean Splash saw the opening of a new indoor 25m swimming pool, indoor children’s splash park and a seaside themed outdoor children’s play structure with three waterslides. Three years later the team completed the final phase of Brean Splash to include a new indoor pool area with mini slides.

Meanwhile, Brean Play, our new indoor soft play attraction opened, offering an all year round play facility and cafe. The concession at Fun City changed hands and will now be called Brean Theme Park. There was no question of resting on any laurels as in 2016, a new gym, sauna and steam room opened at Brean Splash as well as Rainbow Rings Waterslide, rapidly followed by a new Baby Pool and Disco Slide at Brean Splash Waterpark.

In 2018, work was completed on a new £4m golf and lodge development, marketed as the Brean Country Club; a premium venue for dining, weddings, events and lodge development for sales. Coast, a new dog-friendly café, opened in the former Legends bar. A year later, saw the addition of new hire fleet and a refurbishment of Wimpy restaurant, into The Pavilion Food Court, plus a new central stock distribution centre.

The Covid-19 breakout caused major disruption at the resort. This delayed new projects and inhibited operating across the year. Nevertheless, a new Ninja Warrior course was installed on the mezzanine at Brean Play with a new sandwich shop replacing Subway and the launch of ‘The View’ restaurant at Brean Country Club.

Installation of a new outdoor play equipment at the outdoor play area in 2021. Still open to opportunities, Brightholme Holiday Park, 300m from Holiday Resort Unity, was purchased a couple of years ago, adding 70 privately owned static caravans and a bar and restaurant to the combined offering.

Get Out Of Jail – Indoor Play

Get Out Of Jail - Indoor Play

ABOVE: Indoor play is a vital ingredient to weather proof holiday park appeal. Pic Brean.

Finding the recipe for success on indoor play will reap significant rewards…

The UK’s notoriously unpredictable weather means that indoor play facilities can be a real get out of a jail card for holiday parks and leisure venues. Whether it’s a soft play zone or an adventure course, parks that offer exciting indoor entertainment are sure to stand out from the crowd. The unpredictability of our country’s weather, coupled with the limited activities that are available to children indoors, means that soft play centres play a massive role in attracting customers to a venue. Of course, retaining those customers is a different challenge. This can be achieved by providing good customer service and a warm and inviting environment. Offering good range of quality food and refreshments is also a must. Based in South Yorkshire, House of Play provides a consultancy, design, manufacture, installation and after service package for all aspects of soft play. With over 20 years’ experience in the industry, the company is the only soft play equipment manufacturer in the UK to both own and operate a soft play facility – giving them a unique insight into the operational aspects from a management point of view. “The biggest issue we see in the holiday park sector is the lack of maintenance on the play equipment or the lack of servicing by competent, trusted suppliers. Our advice is that you have made the big investment, now protect it,” advises Shaun. House of Play suggest that regular routine maintenance of play equipment should be performed to ensure that minor issues can be dealt with whilst they are minor, and to keep the yearly costs down to a minimum. As a rule of thumb, a minimum of six maintenance visits per month are recommended by House of Play, plus a daily cleaning routine and they also suggest refreshing the equipment every five years to keep it current. Shaun explains: “Ongoing maintenance for play equipment does not cost very much but it will protect your investment and prolong its lifespan. Plus it doesn’t matter who installed the equipment originally - we can still service it for customers. “Similarly, the refreshers do not need to cost the earth and we can work with customers to deliver very cost effective solutions and maximise impact.” Generally price points are dependent upon the scale of the play area, the location of the site and the offering as a whole. Shaun adds: “The majority of holiday parks that install small token play areas don’t tend to charge directly for the use of the play equipment. The larger sites can charge anything between £1 and £5 for admission and then of course there is the secondary spend in the café. “Ultimately, the scale and offering as a whole needs to be right if you are to maximise your profit potential.”

CLEAR VISION

Brean Play has managed to get the balance just right, with a typical site in Brean Leisure Park in Somerset. Owned and managed by Holiday Resort Unity, the £2 million soft play attraction provides another reason for guests to visit the leisure park for the day, or to come for a holiday and stay at the resort. “Since we opened we have seen a lot of customers using the play centre on a regular basis,” says park director Kieran Spottiswoode. “We offer an annual membership scheme and this has proved popular, and we also offer a number of birthday party packages as we have 5 party rooms on the mezzanine floor. The soft play equipment for Brean Play was supplied by Cheer Europe and features three distinct areas for babies, toddlers and children up to the age of 11 with a large play frame, slides, trampolines, and a cannon ball zone. The Mezzanine floor also features five party rooms available for hire all year round. Kieran comments: “Before undertaking any new soft play project, it’s important to do your research. Be clear on what you want to offer and what age groups you are offering it to. It’s also worth looking at other operators, visit their facilities, talk to them about what works for them and what doesn’t. “It’s easy to get carried away with what other people or the suppliers say, but if you have done your research correctly you’ll be fine – stick to your vision.” Kieran also advises other holiday parks to look at the bigger picture and think about other aspects that will add to the play offering. Allowing a large enough area for spectator seating and tables is crucial, as is getting the food and beverage options right. Brean Play offer a varied menu in the cafeteria, and brew Starbucks coffee and frappuccinos. “Take your time, don’t rush the design phase. Getting this bit right is key to the whole project. We got two companies to pitch for the project initially but from the first time we sat down with the team from Cheer Europe there was a good understanding between us, which helped push the creativity forward.”

Kids That Play, Stay

Kids That Play, Stay

ABOVE: Wear out the youngsters with fun play opportunities such as this one from Brean Play.

ABOVE: Wear out the youngsters with fun play opportunities such as this one from Brean Play.

The UK’s notoriously unpredictable weather means that indoor play and amusement facilities can provide an essential ‘get out of a jail’ card for holiday parks. From soft play zones to amusement arcades, parks that offer exciting indoor entertainment are sure to stand out from the crowd. “For our commercial customers we have, for many years, had a mantra ‘kids that play, stay’ because when kids enjoy the play offering, the parents will stay longer and come back more frequently,” advises Mike Black SLKids – a division of Sound Leisure Ltd. “Where you increase the dwell time, you increase the pro rata spend per head,” he adds. David Robinson of World of Leisure agrees but cautions: “The price of play is very important in holiday parks, as a captive audience, who have to pay over and over again during their holiday, will choose to leave the park each day to fi nd their amusement and fun elsewhere, especially if park prices are seen as being too high. “Three to twelve year old children are still the biggest influence on a family holiday destination, and if holiday parks cater for this age group by giving them exciting and fully interactive rides, then they will always enjoy being fully booked,” David continues. “If the weather is inclement, then all our rides can be operated either indoors or outdoors, so no disappointed younger children, whatever the weather.”

ABOVE: A sure fire winner is this driving school by SLkids.

ABOVE: A sure fire winner is this driving school by World of Rides

World of Rides has been involved with the delivery of battery operated parent and child rides since 1969. “Always buy the best rides and play equipment that you can afford, as cheap equipment will always breakdown during your busiest periods,” advises David Robinson of World of Rides.

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Fun For The Family

Fun For The Family

Fun For The FamilyWhen Bert House, a Somerset dairy farmer, opened his farm to a group of scouts in the summer of 1948, it started a trend which continues to grow to this day. From its humble beginnings, the family-led team of Holiday Resort Unity have been aiming to get people smiling for over 65 years.

Grandson, Alan House, says: “Guests still enjoy many of the same things which that troop of scouts loved about their pioneering visit here fresh air, fantastic views and the sandy beach of Brean”. Today the four-star resort incorporates Brean Leisure Park and Golden Sands Holiday Park under the name of Holiday Resort Unity. “We have continued to develop the facilities of the resort with Brean Play Indoor Softplay centre, Brean Splash Waterpark and Brean Golf Club; and did we mention that we’re just 200m from the beach,” adds Alan.

 

CATERING QUALITY

As well as scooping numerous awards, including five in 2016 alone, Holiday Resort Unity boasts a vast array of on-site facilities and catering options which includes ten restaurants and a supermarket for guests. With such a large footprint on the Somerset countryside Holiday Resort Unity spreads its 76 static caravans and 445 touring pitches across three sites. The original Holiday Resort Unity is perfect for families with easy access to entertainment and facilities; Brean Leisure Park is closer to the action and onsite fun; and Golden Sands, the quietest site, with five miles of golden beaches. “As one of Somerset’s top camping and caravan parks, we have a great choice of accommodation to suit your needs and budget. Whether you’re a seasoned camper, wannabe glamper or looking for high-end luxury,” comments Alan.

HUGE ATTRACTIONS

Fun For The Family 2With on-site facilities such as the state-of-the-art gym and indoor and outdoor splash zones with views overlooking the Mendips, there is plenty for the whole family. The indoor and outdoor splash zones feature slides, interactive water features, tipping buckets, mini-slides, and a 25m six-lane swimming pool with male and female gym exclusive changing and sauna and steam room. Kids are also encouraged to enjoy the soft play centre, and big kids have the options of Brean’s Golf Course – open to beginners and pros – or Brean Theme Park with over 40 rides and attractions including rollercoasters and dodgems.

Brean Golf Club’s 18-hole course is set in 120 acres of lush green meadowland, the course is interspersed by several water ways and ponds that make formidable hazards around the flat landscape. “With the course being so close to the sea, you’ll find the fresh winds and breezes can change a hole dramatically from one day to the next. We also offer a range of services including coaching, club repairs and a selection of golf equipment to buy and rent,” adds Alan.

“If great fishing and beautiful surroundings are what you’re looking for, Holiday Resort Unity is the place for you. On the edge of yellow field nestled beneath the willow trees you will find our fishing lake.” Adding to the extensive list of attractions in 2017 was Sunshine Farm, a delightful experience for kids to meet and learn about some of the resident farmyard favourites with lots of animals to hold and pet.

Holiday Resort Unity
Tel. 01278 751235
www.hru.co.uk