RETURN ON INVESTMENT

RETURN ON INVESTMENT

All aboard for the Brean Leisure development journey...

MAJOR INVESTMENTS include the on-site Brean Country Club.

Regularly attracting over 500,000 visitors annually, Brean Leisure is a 200-acre resort that is reaping. Over the last 10 years over £15 million has been invested to improve the holiday experience of guests at both Brean Leisure Park and its sister sites. The group has a cluster of four parks at its Somerset base, Holiday Resort Unity, Golden Sands, Brean Country Club and Brightholme.

The combined offering boasts 165 hire fleet caravans and lodges, 750 private holiday home owners and a small matter of 400 touring and camping pitches. Not surprisingly, 150 employees work across the year while the overall number swells to 250 in peak summer months. The team’s main focus since 2021 has been on sustainability, adopting the slogan ‘Sustainability at Heart’.

The move has seen the company achieve some outstanding outcomes through mixed recycling, food recycling and energy initiatives. Although the founders, the House Family, remain the driving force behind the business, they could not have manage it alone. They gratefully acknowledge the help and support from past and present management and team members and hope they have enjoyed being part of the family-run enterprise in Somerset. Alan House comments: “The family are committed to reinvesting heavily into the park and the facilities to make it even better.

Planning permission has been received for an expansion to Brean Splash Waterpark and a flagship new entrance and entertainment complex at Holiday Resort Unity. “There’s an annual investment into new hire fleet accommodation of around £1m which keeps standards high and generates good used stock to then sell onto the private owners areas. “We are always planning at least two years in advance and looking at how we can enhance the experience and satisfaction of our guests.

The Brean story started when Albert and Marie House bought Unity Farm in 1946 and for the next 30 years ran the farm primarily as a dairy farm with a herd of 140 cows. They then supplied the local area with milk that was bottled on the farm. The farm grew to include a number of pigs and sheep and a milk round. Bert also had a passion for horse racing and enjoyed success with a number of winners in both flat and national hunt races.

As far back as 1946, camping was a very popular past time and Fry’s Chocolate Factory, from Bristol, pitched large tents on three fields of the farm for a two-week period during the summer so that their employees could have a holiday by the sea. What we know today as Holiday Resort Unity, spread its early roots there, and it wasn’t long before many groups including Boy’s Brigade Troops from across the country were coming to Brean for holidays.

 

DRIVEN BY THE FOUNDING HOUSE FAMILY, Brean Park is very much a team effort.

 

PLANNING PERMISSION
In 1948, planning permission was granted to change the use of some of the farmland to caravans and camping and 20 acres were converted to this use. During the 50’s and 60’s caravan and camping became a bigger part of the business and slowly the number of cows, pigs and sheep decreased. In the late 60’s ‘Bert’s Bar’ was opened on the resort and became one of the parks first main facilities. During the 70’s and 80’s the beginnings of Brean Leisure Park was created and the Mid Somerset Golf Centre which included Target Golf, driving range, pitch and putt and also an eight-hole golf course opened.

Through the years additional recreation activities were added including greyhound racing, a swimming pool, donkey derbies and open-air markets to name just a few. The park was now attracting a lot of visitors from the Birmingham, South Wales and Bristol areas and in the late 1970’s the House family bought out the other directors so that they could concentrate on their passion of developing leisure and holiday facilities for local residents and holiday makers. The directors of the park from this point forward were Mr and Mrs House Senior and also Richard and Bridget House.

The original golf course was expanded to 18 holes and Brean Golf Club was created. The course hosted a number of pro and celebrity amateur tournaments as well as becoming a members club and a facility for holiday guests to use. In 1980, the complex known today as the ‘Tavern’ was opened and was then known as the ‘Farmers Tavern’ providing a venue for evening family entertainment, functions and weddings. The complex also included an Amusement Arcade and fast food outlets.

The greyhound track was closed in 1984 and to improve the look of the park a significant landscaping project was undertaken across both Brean Leisure Park and also Unity Farm. Further facilities were added during the 90’s including a river tyre ride at the swimming pool complex and also the addition of two, ten-pin bowling lanes at Unity Farm in 1994. One of the biggest projects the team has undertaken was the RJ’s Entertainment complex, a £1m investment with an American theme that replaced Bert’s Bar and Chicks Roost with a 700 people venue capacity in 2000.

Over the next 10 years the development of the facilities continued and included a new toilet block in green field and also an extension to RJ’s called ‘Berties’. Always looking for fresh opportunities, in 2003 the company acquired the neighbouring ‘Golden Sands Caravan Park’ with an additional 20 static caravans available for hire. 2005 saw the opening of the Costcutter supermarket as well as a refurbishment to the Yellow Field toilet block.

With Holiday Resort Unity now providing holidays for hundreds of people every year the old reception and office building became outgrown and a new facility was opened in 2006 to improve the check in procedure of our guests. The old reception building was then converted into the over 18’s arcade at Unity Bowl. In 2008, a new toilet block was constructed at Brown Field and also the Caravan Sales building was constructed and opened.

The Resort was also awarded a 4 star holiday village for the first time by the English Tourism Board. Work to improve Brean Golf Club was completed in 2009 including the creation of the longest hole in Somerset. A family nine-hole pitch and putt was opened. A Subway franchise and a family restaurant were opened during 2010 following the purchase of a former pub just 100 metres from the entrance to Brean Leisure Park which is now the home of the Bay of India.

 

THE £2M INVESTMENT in Brean Splash included an indoor children’s splash park.

 

WATER PLAY
In 2011, the first phase of a multi-million pound project to create Brean Splash; a new pool and entertainment complex, was completed. The £2m investment in Brean Splash saw the opening of a new indoor 25m swimming pool, indoor children’s splash park and a seaside themed outdoor children’s play structure with three waterslides. Three years later the team completed the final phase of Brean Splash to include a new indoor pool area with mini slides.

Meanwhile, Brean Play, our new indoor soft play attraction opened, offering an all year round play facility and cafe. The concession at Fun City changed hands and will now be called Brean Theme Park. There was no question of resting on any laurels as in 2016, a new gym, sauna and steam room opened at Brean Splash as well as Rainbow Rings Waterslide, rapidly followed by a new Baby Pool and Disco Slide at Brean Splash Waterpark.

In 2018, work was completed on a new £4m golf and lodge development, marketed as the Brean Country Club; a premium venue for dining, weddings, events and lodge development for sales. Coast, a new dog-friendly café, opened in the former Legends bar. A year later, saw the addition of new hire fleet and a refurbishment of Wimpy restaurant, into The Pavilion Food Court, plus a new central stock distribution centre.

The Covid-19 breakout caused major disruption at the resort. This delayed new projects and inhibited operating across the year. Nevertheless, a new Ninja Warrior course was installed on the mezzanine at Brean Play with a new sandwich shop replacing Subway and the launch of ‘The View’ restaurant at Brean Country Club.

Installation of a new outdoor play equipment at the outdoor play area in 2021. Still open to opportunities, Brightholme Holiday Park, 300m from Holiday Resort Unity, was purchased a couple of years ago, adding 70 privately owned static caravans and a bar and restaurant to the combined offering.

PRIME BBC SPOT FOR BREAN SANDS

PRIME BBC SPOT FOR BREAN SANDS

Viewers of BBC’s The One Show were given a sneak preview of how a major Somerset holiday park was getting ready to welcome back its much-missed guests. The popular magazine show went behind the scenes at Holiday Resort Unity in Brean Sands as it put the finishing touches to re-opening preparations.

Alan House, director of the familyrun business, showed the programme’s reporter how social distancing and other safety measures would help give peace of mind to guests. He said that bookings had gone “absolutely crackers” in the weeks running up to today, and that staff couldn’t wait to see the park bustling with smiling faces again.

“At last the great British seaside holiday is back, and people can finally enjoy a relaxing carefree break they need and deserve,” said Alan. “Our job now is to provide some truly memorable experiences, and for our business to start salvaging what it can from the rest of the holiday year.”

Get Out Of Jail – Indoor Play

Get Out Of Jail - Indoor Play

ABOVE: Indoor play is a vital ingredient to weather proof holiday park appeal. Pic Brean.

Finding the recipe for success on indoor play will reap significant rewards…

The UK’s notoriously unpredictable weather means that indoor play facilities can be a real get out of a jail card for holiday parks and leisure venues. Whether it’s a soft play zone or an adventure course, parks that offer exciting indoor entertainment are sure to stand out from the crowd. The unpredictability of our country’s weather, coupled with the limited activities that are available to children indoors, means that soft play centres play a massive role in attracting customers to a venue. Of course, retaining those customers is a different challenge. This can be achieved by providing good customer service and a warm and inviting environment. Offering good range of quality food and refreshments is also a must. Based in South Yorkshire, House of Play provides a consultancy, design, manufacture, installation and after service package for all aspects of soft play. With over 20 years’ experience in the industry, the company is the only soft play equipment manufacturer in the UK to both own and operate a soft play facility – giving them a unique insight into the operational aspects from a management point of view. “The biggest issue we see in the holiday park sector is the lack of maintenance on the play equipment or the lack of servicing by competent, trusted suppliers. Our advice is that you have made the big investment, now protect it,” advises Shaun. House of Play suggest that regular routine maintenance of play equipment should be performed to ensure that minor issues can be dealt with whilst they are minor, and to keep the yearly costs down to a minimum. As a rule of thumb, a minimum of six maintenance visits per month are recommended by House of Play, plus a daily cleaning routine and they also suggest refreshing the equipment every five years to keep it current. Shaun explains: “Ongoing maintenance for play equipment does not cost very much but it will protect your investment and prolong its lifespan. Plus it doesn’t matter who installed the equipment originally - we can still service it for customers. “Similarly, the refreshers do not need to cost the earth and we can work with customers to deliver very cost effective solutions and maximise impact.” Generally price points are dependent upon the scale of the play area, the location of the site and the offering as a whole. Shaun adds: “The majority of holiday parks that install small token play areas don’t tend to charge directly for the use of the play equipment. The larger sites can charge anything between £1 and £5 for admission and then of course there is the secondary spend in the café. “Ultimately, the scale and offering as a whole needs to be right if you are to maximise your profit potential.”

CLEAR VISION

Brean Play has managed to get the balance just right, with a typical site in Brean Leisure Park in Somerset. Owned and managed by Holiday Resort Unity, the £2 million soft play attraction provides another reason for guests to visit the leisure park for the day, or to come for a holiday and stay at the resort. “Since we opened we have seen a lot of customers using the play centre on a regular basis,” says park director Kieran Spottiswoode. “We offer an annual membership scheme and this has proved popular, and we also offer a number of birthday party packages as we have 5 party rooms on the mezzanine floor. The soft play equipment for Brean Play was supplied by Cheer Europe and features three distinct areas for babies, toddlers and children up to the age of 11 with a large play frame, slides, trampolines, and a cannon ball zone. The Mezzanine floor also features five party rooms available for hire all year round. Kieran comments: “Before undertaking any new soft play project, it’s important to do your research. Be clear on what you want to offer and what age groups you are offering it to. It’s also worth looking at other operators, visit their facilities, talk to them about what works for them and what doesn’t. “It’s easy to get carried away with what other people or the suppliers say, but if you have done your research correctly you’ll be fine – stick to your vision.” Kieran also advises other holiday parks to look at the bigger picture and think about other aspects that will add to the play offering. Allowing a large enough area for spectator seating and tables is crucial, as is getting the food and beverage options right. Brean Play offer a varied menu in the cafeteria, and brew Starbucks coffee and frappuccinos. “Take your time, don’t rush the design phase. Getting this bit right is key to the whole project. We got two companies to pitch for the project initially but from the first time we sat down with the team from Cheer Europe there was a good understanding between us, which helped push the creativity forward.”

Fun For The Family

Fun For The Family

Fun For The FamilyWhen Bert House, a Somerset dairy farmer, opened his farm to a group of scouts in the summer of 1948, it started a trend which continues to grow to this day. From its humble beginnings, the family-led team of Holiday Resort Unity have been aiming to get people smiling for over 65 years.

Grandson, Alan House, says: “Guests still enjoy many of the same things which that troop of scouts loved about their pioneering visit here fresh air, fantastic views and the sandy beach of Brean”. Today the four-star resort incorporates Brean Leisure Park and Golden Sands Holiday Park under the name of Holiday Resort Unity. “We have continued to develop the facilities of the resort with Brean Play Indoor Softplay centre, Brean Splash Waterpark and Brean Golf Club; and did we mention that we’re just 200m from the beach,” adds Alan.

 

CATERING QUALITY

As well as scooping numerous awards, including five in 2016 alone, Holiday Resort Unity boasts a vast array of on-site facilities and catering options which includes ten restaurants and a supermarket for guests. With such a large footprint on the Somerset countryside Holiday Resort Unity spreads its 76 static caravans and 445 touring pitches across three sites. The original Holiday Resort Unity is perfect for families with easy access to entertainment and facilities; Brean Leisure Park is closer to the action and onsite fun; and Golden Sands, the quietest site, with five miles of golden beaches. “As one of Somerset’s top camping and caravan parks, we have a great choice of accommodation to suit your needs and budget. Whether you’re a seasoned camper, wannabe glamper or looking for high-end luxury,” comments Alan.

HUGE ATTRACTIONS

Fun For The Family 2With on-site facilities such as the state-of-the-art gym and indoor and outdoor splash zones with views overlooking the Mendips, there is plenty for the whole family. The indoor and outdoor splash zones feature slides, interactive water features, tipping buckets, mini-slides, and a 25m six-lane swimming pool with male and female gym exclusive changing and sauna and steam room. Kids are also encouraged to enjoy the soft play centre, and big kids have the options of Brean’s Golf Course – open to beginners and pros – or Brean Theme Park with over 40 rides and attractions including rollercoasters and dodgems.

Brean Golf Club’s 18-hole course is set in 120 acres of lush green meadowland, the course is interspersed by several water ways and ponds that make formidable hazards around the flat landscape. “With the course being so close to the sea, you’ll find the fresh winds and breezes can change a hole dramatically from one day to the next. We also offer a range of services including coaching, club repairs and a selection of golf equipment to buy and rent,” adds Alan.

“If great fishing and beautiful surroundings are what you’re looking for, Holiday Resort Unity is the place for you. On the edge of yellow field nestled beneath the willow trees you will find our fishing lake.” Adding to the extensive list of attractions in 2017 was Sunshine Farm, a delightful experience for kids to meet and learn about some of the resident farmyard favourites with lots of animals to hold and pet.

Holiday Resort Unity
Tel. 01278 751235
www.hru.co.uk

Top Of The Pools

Top Of The Pools

The UK Pool & Spa Awards night took place at the new Resorts World in Birmingham and celebrated the achievements of the entire water leisure industry.

The UK Pool & Spa Awards night took place at the new Resorts World in Birmingham and
celebrated the achievements of the entire water leisure industry.

The UK’s multiple water leisure sectors celebrated their biggest night of the year at the hotly-contested UK Pool & Spa Awards.
Overall category winners across 25 categories were each presented with a certificate and a trophy at the special prize giving and networking evening, which was this year held at the brand new Resorts World complex in Birmingham.
New for 2015, the awards recognised the outstanding achievements of the country’s holiday park sector, with the introduction of the Holiday Park Pool of the Year award. Within the category, five holiday parks were awarded a Gold Standard and a further three parks gained a Silver Standard award.
“There is a real feel good factor within the water leisure industry at the moment and the outstanding entries received in this year’s UK Pool & Spa Awards exemplify that,” says Christina Connor, editor of Pool & Spa Scene magazine, the independent publication behind the annual competition.
“Holiday parks play an important role within the sector and we felt that it was about time the efforts and achievements of holiday park pool operators were recognised. We were delighted to welcome entries from a number of stand-out parks, who clearly value their pool facilities and work hard to keep them in top notch condition.”

MULTI-LEVEL SWIMMING

The pool at Craig Tara Holiday Park was named Holiday Park Pool of the Year at the recent UK Pool & Spa Awards.

The pool at Craig Tara Holiday Park was named Holiday Park Pool of the Year at the recent UK Pool & Spa Awards.

The overall category winner accolade went to Craig Tara Holiday Park in Ayshire, Scotland, following a £3 million refurbishment of the water leisure facilities last year. Billed as ‘the most successful pool in the history of Haven’, the pool at Craig Tara underwent a complete transformation by design company Leisure Concepts. The pool area now features multi-level flumes, tipping buckets, a lazy river ride, water features, new flooring and new pool mosaic finishes. During the peak season, the pool welcomes around 7,000 swimmers each week and approximately 210,000 visitors annually.

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Holiday Snaps: Alan House Holiday Resort Unity

Holiday Snaps: Alan House Holiday Resort Unity

alanhouseAlan House is the director and general manager at Holiday Resort Unity (HRU), a family-owned business located in Brean Somerset. First opened in 1948, the park is now one of the largest holiday parks in the region and incorporates the facilities of Holiday Resort Unity, Brean Leisure Park and Golden Sands Holiday Park.

How was 2015 for Holiday Resort Unity?

2015 was a positive season for us across all areas of the business. Caravan holiday homes in particular were very successful, and spending in our bars and restaurants was around 10 per cent up on the previous year.

How is 2016 shaping up?

Advance bookings look strong; I put this down to the reinvestment in the park and facilities, the economy and the unfortunate unstable international situation we find ourselves in at the moment.

What are the main challenges facing the holiday park industry at the moment?

Customers are starting to tell the industry how much they want to pay as opposed to us saying how much we will charge. Taking children out of school and the implementation of the living wage in 2016 are also key issues at the moment.

If you had to identify one element, what is the most crucial aspect to the success of HRU?

Reinvestment to the business based on guest feedback. Last year we invested £2.2million on expanding our pool complex to include an indoor splash zone and we built Brean Play - a large modern indoor soft play centre which has proved really popular. On top of this we have replaced 35 hire fleet caravans, refurbished areas and started on a new caravan and lodge development.

What does a typical day in the office for you consist of?

Getting a good overview of the operational status of the business then everything to do with operating a busy holiday centre. I like to oversee all our major supplier deals at the beginning of the season.

What is the best piece of business advice you have been given and by whom?

“Take a risk, but listen to your gut” – Sir Stuart Rose.

Where do you go on holiday?

As many places as possible! I do love Australia though.

Tell us a joke…

A guy got a job at a bar in Spain, during his first shift the other staff kept tapping him on the backside, he said what type of bar is this? A Tapas bar…

Last word?

I like to network with other holiday park owners and if anybody would like to come and have a look around, I would be more than happy to show them.

Making A Splash – Holiday Park Pool of the Year

Making A Splash - Holiday Park Pool of the Year

splash

Eight parks have been shortlisted for the Holiday Park Pool of the Year Award in the 2015 UK Pool & Spa Awards. Pic: Hoburne Holidays

Holiday parks across the UK have been singled out for their outstanding swimming pool facilities in the prestigious UK Pool & Spa Awards. Piran Meadows Resort and Hendra Holiday Park in Newquay, Ladram Bay Holiday Park in Devon, Hoburne Bashley in Hampshire and Holiday Resort Unity in Somerset, have all been named as finalists in the Holiday Park Pool of the Year category. They are joined by Craig Tara Holiday Park in Scotland and Bluestone National Park Resort and Talacre Beach Holiday Park in Wales. Sponsored by Heatsavr liquid pool cover from Brenntag, the Holiday Park Pool of the Year award is a new addition to the UK Pool & Spa Awards this year, which celebrate the achievements of the entire water leisure industry. The shortlisted parks will be awarded a gold, silver or bronze grading at the presentation evening on Monday November 23. The not-to-be missed event will be hosted at the brand new Vox Conference centre within Resorts World on the Birmingham NEC site. The event was a complete sell-out last year and is set to be even greater this year with a higher capacity venue and more opportunities to network with a host of pool and spa professionals.

For more information or to buy tickets visit www. ukpoolandspaawards.co.uk

Bluestone National Park Resort

BluestoneThe Blue Lagoon water park at Bluestone National Park Resort in Pembrokeshire is an all-weather, all-year destination for guests as well as day visitors. The aquatic park features a wave pool, flumes, lazy river, beach area and a spa pool with hydro jets. Opened in 2008, the Blue Lagoon caters for around 282,000 guests each year. The pool building is in the shape of a Welsh coracle and includes some the latest eco-friendly features. The pool is heated by an on-site biomass energy centre, which is thought to be the largest system of its kind in Wales. Two 26-ton, 800 kW boilers heat water through the burning of woodchip, and energy crops grown by local farmers. The process is considered carbon neutral because the carbon dioxide emitted is balanced by that which the crops absorbed during growth. Bluestone National Park Resort continuously invests in the Blue Lagoon water park. In the past 18 months the water park has seen a number of new areas incorporated into it, including a pirate’s ship, surf shack and other aspects including an area dedicated for the very young and toddlers.

Bluestone National Park Resort Tel. 01834 869900 www.bluestonewales.com

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Craig Tara Holiday Park

CraigBilled as the most successful pool in the history of Haven, the multi-level pool complex at Craig Tara Holiday Park was refurbished earlier this year. The refurbishment has allowed for an increase in activities the pool can offer and provides a better overall swimming experience. The refurbishment involved new floor finishes and mosaic tiling, as well as the addition of a new racing speed slide and lazy river ride. Other highlights of the pool complex include the water shooters and tipping bucket water tower, the interactive play channels and waterfall within the tiny tots pool, plus flumes, slides and viewing platforms. But most importantly Flip and Flop, and their penguin friends and family are having an amazing time around the pools, including parachuting from the sky! The pool has an annual bather load of approximately 210,000 and is open for swimming, kayaking, aqua gliders, aqua jets, pool parties, swimming lessons, turbo paddlers and water walkers.

Craig Tara Holiday Park Tel. 01292 265141 www.haven.com

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Hendra Holiday Park

HendraWith an annual bather load of 70,000 per year, the swimming pool facilities at Hendra Holiday Park are open to both residents and nonresidents and cater for school groups and clubs. Facilities include indoor and outdoor pools, flumes, slides, fountains and waterfalls. Energy efficiency upgrades in 2014 included a UV water treatment system, PAC treatment, new pool water heating scheme incorporating biomass supply, district heating scheme and thermal buffer tanks to minimise heat loss. Bespoke control systems enhance the effectiveness of new systems and precisely manage pool water temperatures. The pools are managed by a team of 30 staff, headed up by pool manager Petra Van Splunter. Petra stepped up to the role three years ago and has control over the facility, both technically and operationally. Dedicated to in-depth and thorough training of her staff, Petra ensures that the facility is kept immaculate and takes pride in delivering exceptional care to guests.

Hendra Holiday Park Tel. 01637 875778 www.hendra-holidays.com

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Hoburne Bashley

HoburneThere is something for everyone at the pool at Hoburne Bashley Holiday Park in Hampshire; more space for those who want to swim and plenty of room for play. Originally opened in 1987, the bather load at any one time is 80 and the pool welcomes approximately 200,000 visitors annually. The indoor pool was completely refurbished last year at a cost of £1.4 million. It was made larger at one end to give more room for swimming and an interactive wet play area for younger children was added at the side of the pool. A new, modern changing area was included, plus a gym overlooking the pool and a lift to enable easy access to and from the changing area, pool and gym. There are four permanent members of the water leisure team and 20 seasonal workers during peak season and eight out of season. They are supported by a dedicated pool manager, activities coordinator and two swimming teachers.

Hoburne Bashley Tel. 0844 288 2050 www.hoburne.com

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Holiday Resort Unity & Brean Leisure Park

BreanThe on-site pool is one of the main reasons that guests re-book Holiday Resort Unity and Brean Leisure Park for their family getaways year after year. The pool not only serves the guests, but also the local community. It provides splash play areas to entertain all age groups, as well as an impressive 25m pool, which is also home to local swim clubs and used by local schools. The park is dedicated to reinvesting in the facilities and has recently added a new indoor soft play area to the complex, with a Starbucks cafe and a pool shop. The annual bather load is 127,390 and the pool is open all year round for the local community, as well as park guests, which increases the amount of bathers year on year. Pool manager Jeff Smith ensures the smooth running of Brean Splash Leisure Centre and organises the workloads of all staff and assignments for lifeguards. He also oversees the daily maintenance of the pool, including making recommendations for repairs and capital improvement expenditures.

Holiday Resort Unity & Brean Leisure Park Tel. 01278 751235 www.hru.co.uk

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Ladram Bay Holiday Park

LadramRefurbished in two stages the new pool at Ladram Bay Holiday Park in Devon has been a huge success since its completion, offering holiday makers and the general public a wider selection of facilities, the new pool is state-of-the-art. As well as the indoor heated pool the complex offers a sauna, steam room, whirlpool, gym and cafe - and all of this can be found right on the edge of the world famous Jurassic coast. The new pool has something to offer everyone; opening at 8am for an ‘Over 55’ swim guests can use the pool in a relaxed environment. With the addition of the interactive play area designed and installed by Hippo Leisure and Cresta Leisure, there’s plenty to keep the children entertained and the sauna and steam offer the perfect sense of relaxation. Swimming pool manager Lee Chapman heads up a team of 16 staff, who work together to maintain these facilities and offer a five star service to both the holiday makers and general public.

Ladram Bay Holiday Park Tel. 01395 568398 www.ladrambay.co.uk

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Piran Meadows Resort & Spa

PiranWith an annual bather load of up to 25,000 users each year, the swimming pool at Piran Meadows Resort & Spa in Newquay is used for a variety of activities, including general swimming, swimming lessons, lifeguard training, fitness classes, Water Walkerz, snorkelling, sea scooters and raft building sessions. The pool itself is deck level, and it remains at a very comfortable 30°c. The fitness classes, swim lessons and activities are available for both holiday makers and public, and the pool regularly hosts activity days for local groups such as schools and scouts from the local area. The pool also has a small splash area 0.45 m deep, with water jets, which is designed for younger children. Eleven staff members are involved in the day-to-day running of the pool, including leisure manager Jack Thompson, Go Active supervisor Vicky Bennett and Ashley Thomas who recently completed his PPO course and assists with the running and maintenance of the pool.

Piran Meadows Resort & Spa Tel. 01745 858010 www.darwinescapes.co.uk

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Talacre Beach Holiday Home Park

TalacreThe swimming pool at Talacre Beach Holiday Home Park in Flintshire was originally built in 1989 and has a bather load of 30,000 to 35,000 users each year. Based on a tropical theme, the indoor pool evolved from what was originally an outdoor pool. In keeping with the theme, a number of tropical plants surround the pool and the white resin floor is designed to look like sand. The pool underwent a number of upgrades last year, which focused on improving the energy efficiency of the pool. A new fully insulated roof was installed, as well as energy efficient lighting and new air ducting, which moves the air around more efficiently. The pool is managed by a 12-strong team, including the leisure manager Karen Frost and swimming instructor Anna Lee.

Talacre Beach Holiday Park Tel. 01745 858000 www.darwinescapes.co.uk

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Winners will be announced on Monday 23rd November at the UK Pool & Spa Awards Presentation Evening.

If you would like to get involved in next years awards please get in touch with the team today.