Park Protect

THE UK’S BIGGEST TOURISM & LEISURE EVENT RETURNS

Posted on November 4, 2025

Taking place on 5-6 November 2025, NEC Birmingham...

The Land Leisure & Tourism Show is the UK’s largest event dedicated to holiday parks, leisure, attractions and rural businesses. Welcoming over 400 exhibitors and thousands of visitors, the show provides a creative space where you can gather ideas and learn from other experts in the field.

Whether you’re an established industry professional seeking fresh concepts or a newcomer looking to maximise your land’s potential, this event provides a unique platform for networking, learning, and innovation.

A HUB FOR INDUSTRY GROWTH AND INSPIRATION
This year’s show brings together three sectors under one roof, Holiday Parks, Family Attractions and Resorts, and Hospitality, creating an unmissable opportunity to explore the latest trends, connect with leading suppliers, and discover innovative solutions to enhance your business.

Plus with the Farm Business Innovation Show running alongside, farmers and landowners can access even more expert guidance on diversification and land optimisation.

EXPERT-LED SEMINARS & INDUSTRY ROUNDTABLES
Gain valuable insights from industry experts through a packed schedule of seminars, workshops, and discussion panels. The show’s keynote, Geoffrey Smith, CEO of Meadow Bay Villages, will open with a fresh perspective on the UK holiday park sector, rethinking the holiday experience through innovation and investment.

Expect thought-provoking discussions, covering key issues, trends, and opportunities that will shape the future of land, leisure, and tourism. This unique platform provides both professionals and newcomers in the industry the opportunity to network, learn and explore new opportunities.

Gain valuable insights from industry experts through a packed schedule of seminars, workshops, and discussion panels.

NEW FOCUS ON HOSPITALITY & VALUE-ADDED SERVICES
For 2025, we’re placing an even stronger emphasis on hospitality offerings, helping holiday park operators and rural businesses expand their services and increase profitability.

Expect tailored insights into enhancing guest experiences, adding premium facilities, and implementing effective marketing strategies to drive success.

YOUR OPPORTUNITY TO CONNECT & GROW
Whether you’re looking to source new products, gain expert advice, or network with industry leaders, the Land Leisure & Tourism Show is the must- attend event to take your business to the next level.

Join us on 5-6 November 2025 at NEC Birmingham and be part of the UK’s most influential event for the tourism sector.
Scan the QR code to register for your free ticket today!

SPEAKERS NOT TO MISS!

MEADOW BAY VILLAGES REIMAGINING THE UK HOLIDAY PARK EXPERIENCE
05 Nov 2025 @ 10:00 - 10:30
Land, Leisure & Tourism Theatre

Geoffrey Smith, CEO of Meadow Bay Villages, opens the Land Leisure Tourism Show with a fresh perspective on the UK holiday park sector.

Discover how Meadow Bay is rethinking the holiday experience through innovation and investment and explore the opportunities shaping the future of holiday parks and rural leisure.

THE REAL COST OF ENERGY METERING - HEAR FROM PARKS WHO HAVE MADE THE SWITCH
05 Nov 2025 @ 10:00 - 10:30
Land, Leisure & Tourism Theatre

Join industry leaders and park owners as they share their real experiences with energy metering.

From reducing costs to improving guest satisfaction, hear first-hand what works, what doesn’t, and how.

HOW GULLIVER’S WORLD IS SHAPING TOMORROW’S ATTRACTIONS - JULIE DALTON, MANAGING DIRECTOR - GULLIVER’S THEME PARK RESORTS
06 Nov 2025 @ 10:00 - 10:30
Land, Leisure & Tourism Theatre

In this opening address, Julie Dalton, Managing Director of Gulliver’s Theme Parks and Resorts group, which includes Gulliver’s World, shares the journey of the independent, family-run theme park group as it adapts to shifting visitor expectations and industry challenges.

From launching immersive events and unique guest experiences to navigating changing leisure trends, Julie offers a behind-the-scenes look at how Gulliver’s has evolved its offer while staying true to its core values of affordability, accessibility, and family-first fun.

THIS YEARS MUST-SEE EXHIBTORS INCLUDE: TOP TEN

 

 

THE LAND LEISURE & TOURISM SHOW 2024…

Posted on February 12, 2025

The Land, Leisure & Tourism Show 2024, held at Birmingham’s NEC from November 5th to 6th 2024 this show is a B2B event for the tourism, leisure, hospitality, and rural industries. Drawing thousands of attendees and featuring more than 400 exhibitors, the show provided a dynamic platform for industry professionals to connect, share insights, and explore innovative solutions.

The event’s comprehensive agenda included over 50 seminar sessions, addressing key industry topics such as sustainability, digital transformation, and design innovations. Notably, discussions on eco-friendly practices and the integration of technology to enhance guest experiences resonated with many participants.

A highlight of the show was the recognition of excellence through various awards. The Farm Diversification of the Year award, sponsored by NFU Mutual, was presented to The Silly Sheep Fibre Company, applauded for its resource maximisation and community spirit.

WHEN VISITING the LLT show you discover new products and services, explore investment prospects and network.

Additionally, Padstow Holiday Village in Cornwall received the Gold award for Holiday Park of the Year, commended for its commitment to environmental practices and achieving B Corp status.

The show also emphasised the importance of future planning and asset management, with seminars like “Futureproofing your assets through strategic review” underscoring the need for strategic and collaborative approaches in the industry.

Overall, the Land, Leisure & Tourism Show 2024 successfully facilitated meaningful conversations, showcased industry innovations, and celebrated achievements, reinforcing its pivotal role in shaping the future of the leisure and tourism sectors.

The 2025 Land Leisure & Tourism Show will take place on 5th & 6th November 2025, register your interest today.

Land Leisure & Tourism Show
www.lltshow.com

PICTURE POSTCARDS FROM THE SHOW…

A HIGHLIGHT OF THE SHOW WAS THE RECOGNITION OF EXCELLENCE THROUGH VARIOUS AWARDS

HOLIDAY PARK OF THE YEAR

Recognises holiday parks, sites and villages that provide exceptional guest experiences across static vans, touring pitches and more.

CAMPING OR GLAMPING SITE OF THE YEAR

Recognises camping and glamping sites that provide exceptional guest experiences across tents, touring pitches, shepherd’s huts and more.

NOT A PENNY MORE…

Posted on February 15, 2023

NOT A PENNY MORE

Balance your insurance policy sums...

THE GAP BETWEEN PROPERTY rebuild costs and the amount buildings are currently insured for in the UK is widening.

It’s unlikely that reviewing the sums-insured on your insurance policy was top of the list for new year’s resolutions, but perhaps it should be!

It is likely that if you haven’t reviewed your sums insured for a while, you may find that you are under insured, in fact data shows that up to 83% of properties are underinsured and on average they’re only insured for 66% of what they should be!

A greater proportion of properties are now underinsured and the gap between property rebuild costs and the amount buildings are currently insured for in the UK is widening.

INSURANCE GAP
Latest research shows 83% of properties were found to be underinsured, up from 80% in 2021. On average, these buildings were insured for just 66% of what they should have been. The percentage last year was 68%, which shows how the buildings under-insurance gap is widening in the UK. This gap is biggest among buildings insured for up to £500,000, which are on average only covered for 51% of their rebuild cost.

Buildings insured for more than £2 million are closer to what they should be, but still only covered on average for 70% of reliable rebuild cost. But what is the effect of underinsurance? Well in the unfortunate event where you have an incident on your park where you need to make a claim, if you are found to be underinsured then your claim settlement may be reduced proportionally in line with the level of underinsurance.

This can happen if the reinstatement cost of the property is not adequately valued at the time the insurance policy is taken out, or if the reinstatement cost of the property increases over time and the policy is not updated to reflect this change. Common increases can include refurbishment of premises, additional buildings and increasing cost of materials to reinstate buildings.

Insurance policies are often index-linked which means the insurer will increase sums insured at renewal by a set percentage to take into account inflationary pressures, however if the initial sum insured is incorrect then all this does is prevent an underinsurance issue from getting worse.

LATEST RESEARCH shows 83% of properties were found to be underinsured.

RE-INSTATEMENT SUMS
The other point to bear in mind is that your insurance policy will contain a ‘buildings definition’ and any reinstatement building sum insured needs to take into account that definition. A standard building definition will take into account roads and paths and underground infrastructure and if this isn’t reflected in your building sum insured or catered for separately, as it is under the Park Protect Insurance policy, then you may find that you are underinsured in the event of an insured loss.

The onus is on the policyholder to ensure that these sums are correct, so how can you avoid this potentially costly issue? A professional valuation can help ensure that your holiday park is adequately insured. It is important to have an accurate valuation of your property and assets in order to determine the appropriate amount of insurance cover. The value of your property and assets may change over time, so it is important to review your insurance cover regularly to ensure that it remains adequate. Conversely, research shows overinsurance can also be an issue.

Research shows that 13% of buildings assessed were covered for too much this year, on average by 132%. So having a professional valuation could actually save you money. A specialist insurance broker can help you assess your insurance needs and find a policy that meets your specific requirements. They can also help you understand the terms and conditions of your policy and ensure that you are adequately covered. Park Protect provides tailor-made insurance for the specific needs of your business. Get in touch to find out more.

pib Group
Tel. 01422 358 525
www.pib-insurance.com/parkprotect

BEWARE THE SLIPS AND TRIPS

Posted on February 16, 2022

BEWARE THE SLIPS AND TRIPS

All you need to know about holiday park insurance…

 

WINTER IS TRADITIONALLY the time to check if your park and all its assets are properly protected against any eventuality.

 

As a holiday and caravan park owner or manager, the quieter winter season is often used as an opportunity to run annual maintenance checks and undertake refurbishment to interiors and exteriors where needed.
This is also a time when it is important to make sure that your park and all its assets are properly protected against any eventuality.
“Holiday park insurance can help you to identify what your park insurance needs are, and to make certain that these are provided for with a cost-effective policy,” says Dave Moffat, Director of Pib Group Insurance, the company behind the popular Park Protect scheme.
Whilst holiday parks present similar risk to many businesses there are significant differences. Holiday parks rely on the infrastructure on the park in the form of underground pipes and hook ups, access barriers, on site lighting etc and it is important that your insurance policy can cater for this.
“Many holiday parks will also have holiday home hire feet and holiday home stock,” advises Dave. “As such it is important that a parks insurance policy is able to cater for such units and also the debris removal and re-siting costs associated with replacing holiday homes. ”These are just two of many areas to consider when insuring holiday parks and it is important that your needs are professionally assessed.

 

 

REVENUE LOSS
In addition to recouping the actual financial cost of rebuilding or buying new holiday homes and buildings, it makes financial sense to obtain insurance which will provide you with a cover for the loss of revenue or profit incurred following a material loss.
It is important that you seek professional advice in this area to make sure the sum insured and indemnity period are sufficient for your business needs and the period your business could be affected following a serious loss, such as a fire or flood.
Pib offers common sense advice: “Having members of the public stay in your caravans and spend time in your park on a daily basis also exposes you to other financial risks.
“We live in an increasingly compensation-based culture, in which some people are willing to sue for the smallest things. Though some compensation claims may be for fatuous reasons, there are also very real risks within any holiday park that could result in injury or loss.”
One indemnity limit area holiday parks do need to consider is the limit of indemnity under this cover as the levels of very serious losses has increased exponentially in recent years and claims well in excess of £5m are no longer unusual. Crucially the limit of indemnity is set at the time of the incident but the ultimate settlement amount can fluctuate depending on the calculators used for such claims at the time of settlement. It is not possible to buy additional cover after the event and if your limit of indemnity is exhausted you would be responsible for the shortfall.
All businesses with employees are required to have Employers Liability Insurance arrangements, which usually has a £10,000,000 limit of indemnity. As with Public Liability, all Holiday Parks should consider higher limits of indemnity as it is no longer inconceivable that a very serious injury to an employee could exhaust this cover. The cost of arranging such Excess Liability cover is relatively small and should be discussed with a specialist Insurance provider.

 

Each holiday park will have different insurance needs, depending on size and a variety of other factors. A large-scale park with hundreds of caravans will have different policy requirements to that of a smaller family run park.
Insuring more than 200 caravan and holiday parks across the UK, Park Protect provides tailor-made insurance for the specific needs of your business.
Meanwhile, with all the signs pointing towards another bumper year for the industry what do Holiday Parks need to think about in relation to Insurance.
Compass Insurance have consistently raised awareness about the importance of being insured for the right amount, whether that’s parks themselves or their owners and their individual caravans and lodges. As the costs of rebuilding and replacing park buildings and in particular, caravans and lodges increases, this places more emphasis on sums insured being accurate.
For Parks this means making sure that any buildings and infrastructure insured on their policy is accurate and in some cases a valuation or survey is a good idea especially if you haven’t reviewed this for a few years.
Analysis at the end of 2021 showed that the cost of rebuilding and repairing damaged buildings had increased 7.9% in the last 12 months and forecasts show this continuing to increase as shortages of materials and labour continue into 2022. With that in mind we’re introducing a valuation service for parks insured with Compass so they can have the peace of mind that comes with a professional valuation for their sums insured.
For the owners of individual caravans on your park this can have greater significance as the current issues with supply of new and second-hand units means that what a customer insured for in good faith just six months ago may already be less than the cost of replacing that unit in today’s market.

 

 

IN GOOD FAITH
Compass always look at what the customer insured for at the point the policy was taken out or renewed and base our assessment of any claim on that value. In 2022 our policies will also be updated to contain a provision for this growing trend so that customers don’t find themselves underinsured for no fault of their own.
Compass are renowned for our market leading Holiday Caravan and Lodge product but in 2021 they invested time and resource in developing and launching more products that parks and their customers can benefit from.
Its Residential Park Home product underwent a major overhaul including the introduction of two tiers of cover (Essentials and Extra) which enable the customer to tailor it to meet their needs, as well as the addition of Home Emergency and Legal Expenses as optional covers.

 

 

TRAVEL INSURANCE
They have also developed and launched products for owners of Touring Caravans and Motorhomes both of which give market leading levels of cover at very competitive premiums.
Finally, and new for 2022, Compass is excited to be announcing the launch of its travel insurance product for customers who book breaks on Holiday Parks in the UK.
This product has been developed specifically to meet the growing demand for UK holidays and gives the customer a wide range of cover including cancellation, curtailment and emergency assistance and also includes cover for Covid19 related illness or restrictions.

Caravan Guard (Leisuredays)
Tel. 01422 396 693
Email. park-operator@leisuredays.co.uk
www.leisuredays.co.uk

Compass Insurance
Tel. 0344 274 3908
Email. enquiries@compass.co.uk
www.compassparks.co.uk

Pib Group (Park Protect)
Tel. 01422 358 525
Email. hello@pib-insurance.com
www.pib-insurance.com

CURTAIN RAISER – Holiday Park & Resort Innovation Show 2021

Posted on October 28, 2021

CURTAIN RAISER

 

A ONE-STOP HUB of business inspiration, the Holiday Park Innovation show makes a welcome return this November.

CURTAIN RAISER

You will need to plan ahead to maximise the potential of your visit to The Holiday Park & Resort Innovation Show which makes a welcome return.
The not-to-be-missed event will be opening its doors at the NEC Birmingham on Wednesday and Thursday November 10 and 11.
Europe’s leading event for the most ambitious holiday park and resort owners, the show runs alongside the Farm Business Innovation Show, Family Attraction Expo, Leisure Food & Beverage Expo, Leisure Toy & Gift and the Leisure Transport Show.
With over 1000 exhibitors, 500 seminars and an outstanding schedule of keynote speakers, it will be benefcial to know exactly what to expect from the show and plan ahead, so if you want to make the most out of the two days, keep reading!
The show offers a unique opportunity to see the latest industry products in action in the Live Demo area. Be sure to make some time to visit this area and possibly even get involved yourself! You can see the live demo timetable on the website under ‘What’s On?’.
This year, the Holiday Park & Resort Innovation Show is launching its frst series of panel debates, where the leading industry experts will be discussing the latest industry topics. This will give you the opportunity to finally ask your burning questions and hear the answers live and in person. From renewable energy to marketing tactics to enhance your holiday park or resort, you do not want to miss this opportunity! Find the full schedule on the website under ‘What’s On?’ and look out for times to incorporate some of these incredible discussions into your day!

THE SHOW OFFERS a unique opportunity to see the latest industry products in action.

EXPERT PANEL
Industry experts from some of the biggest names and associations within the industry will be available at the show to provide their insights into the industry, knowledge, advice and tips and tricks to support you on your innovation journey. From the likes of former MP, Nick De Bois - Visit England, TV Presenter, Author & Designer, Max McMurdo, and Justin Reid from TripAdvisor, listen to the hottest topics and latest trends in the industry right now. Keep an eye out on the website under ‘Speakers’ for the full timetable, coming soon!

INNOVATION AWARDS
The Holiday Park & Resort Innovation Awards will be recognising the companies who have gone above and beyond within the industry, celebrating those that are combining an unprecedented blend of innovation, creativity and uniqueness in their work and customer offering.
It is very important to pre-register for your tickets before attending the Holiday Park & Resort Innovation Show this year, so register for your free tickets now before they are all gone! Doing so now also means you will receive your printed show guide delivered straight to your door, as well as access to the digital show guide, which includes the floor plan, full agenda, and everything you need to know about the show.
Log on to www.holidayparkshow.co.uk to check on latest information including vital covid guidance.

HOLIDAY PARK INNOVATION has earned itself as Europe’s leading event for the most ambitious holiday park and resort owners.

TRAVELLING TO THE NEC
If you decide to drive to the NEC, it is just 8 miles east of Birmingham city centre, and there are 16,500 spaces available in the car park, including plenty of helpful signage and a traffic team to ensure you get to the right area for your event. It is also very easy to catch the train as the NEC is right next to Birmingham’s international railway station. Visit the website and click on ‘Show Info’ to see full details about travel and parking, as well as bus & coach and taxi services.

OPENING TIMES
The Holiday Park & Resort Innovation Show will open at 9am on Wednesday 10th November, and close at 5pm. The event will reopen at 9am again on Thursday 11th and close at 4:30pm. Make sure you go and register for your free tickets now before they are all gone and be on the lookout for your printed show guide so that you can plan ahead and make the most out of your time at the event!

A-Z OF MUST SEE EXHIBITORS

STAND 6153
Selling your Park?
BusinessesForSale.com is the world’s most popular website for buying or selling a business.
Established in 1996, the website is an international marketplace of businesses for sale. We provide a cost-effective route to market for business owners and their representatives and a one stop shop for aspiring entrepreneurs and business buyers.
The website is the world’s largest businesses for sale marketplace, attracting over 1.2 million buyers and sellers every month.
Whether you’re looking to get in, grow or get out, BusinessesForSale.com has everything you need. Come and speak to the team on the stand or browse a selection of our current opportunities at our Wall of Business.

Businessesforsale.com
www.businessesforsale.com

 

STAND 1140
Leading Wifi Provider
Reliable WI-FI is essential for your business to gain a competitive edge. It allows your guests to stay in contact with friends and family, whilst also keeping up to date with work emails whilst away. Today, your guests expect a WI-FI connection that is swift and secure. We pride ourselves on supplying effcient hard-wired WI-FI solutions and excellent customer service from our 7-day support team and our qualifed professionals with years of experience. Camping Connect ensures the provision of secure, family friendly Internet access in line with EU legislation and is a `Friendly WI-FI` registered WI-FI provider.

Camping Connect
01792 277 231
campingconnect.co.uk

 

STAND 7131
Washroom Solutions
Cubicle Centre has been manufacturing toilet cubicles, wall panels and washroom panel products for over 20 years. We offer a range of washroom cubicles and wall panel products to suit any budget from our Pennine range where function and price is a factor, through to our vandal resistant Cairngorm range.
At Holiday Park and Innovation 2021 we will be demonstrating our water proof Cairngorm range of toilet and shower cubicles along with made to measure vanity units with both recessed and semi recessed basin units.

Cubicle Centre
01484 457600
washroomcubicles.co.uk

 

STAND 5132
Futureproof Your Business
Leading provider of IT business solutions to the Holiday Home & Leisure Resort industry, Elite Dynamics, will be a specialist speaker at this year’s Holiday Park & Resort Innovation Show. MD Jamaine Campbell and Microsoft Dynamics 365 Lead Consultant, Andrew Blackie will be giving the audience key insights into how to futureproof and drive forward their holiday park businesses using readily available standard Microsoft Dynamics Technologies.
The team will showcase some of the newest and most innovative technology available on the market today, all of which has been specifcally designed for our industry and to future-proof your business.

Elite Dynamics
0161 641 8926
elitedynamics.co.uk

 

STAND 5091
Cloud Based Solutions
GemaPark is an internet-based Booking System designed to help you manage self-catering, glamping pods, and touring and camping.
From the interactive availability chart you can see all your bookings, blackout dates, add bookings and check availability and live pricing. An arrival day dashboard shows you today’s arrivals and departures including unit clean status. Online booking and online check-in can be integrated with your website with no commission to pay. Standard customer documents and ad-hoc emails can be sent directly from the system.
Netguides ensure GemaPark is PCI compliant and GDPR compliant. Whether you’re starting out or wanting to make life easier come and see us on our stand.

GemaPark
01983 282420
gemapark.co.uk

 

STAND 7180
Bring OnThe Heat!
Visitors are invited to stand 7180 where the Golden Coast team will be on hand to demonstrate its popular heat pump for pools and hot tubs.
Delivering output up to 13 times greater than an electric heater, a Golden Coast inverter-driven heat pump operates on a low current without compromising on performance and ensures whisper-quiet noise levels as low as 25dB. It even operates in low temperatures, enabling parks to continue offering enjoyable hot tub experiences all year round.
By using less electricity, the energy-efficient heat pump can help cut a park’s carbon footprint whilst saving thousands on running costs and allowing a faster return on investment.

Golden Coast
01271 378100
goldenc.com

 

STAND 8112
Stand Out From The Crowd!
Holiday Park Scene magazine is an unmissable read for anyone involved in the management of a Holiday Park, Campsite, Caravan Park & Glampsite. At least 5,000 copies of Holiday Park Scene are distributed four times annually to key personnel in all aspects of the holiday park industry across the UK and Eire.
Offering the inside track on the latest market news and reports covering all aspects of holiday park management.
We’re not just big in PRINT we have huge online coverage through our WEBSITE, EMAIL NEWSLETTERS & SOCIAL MEDIA!
If you would like to be featured in the magazine, we would love to hear for you.

Holiday Park Scene Magazine
01353 666663
holidayparkscene.com

 

STAND: 6081

WiFi Game-Changer
Holiday Parks no longer have to put up with nightmare broadband connections thanks to the introduction of ParkLink from Vital Wifi which enables super-fast speeds ‘Direct to the Van’ at a fraction of the cost of fibre.
It uses revolutionary technology designed to deliver consistently high-quality broadband across wide open remote outdoor sites.
ParkLink from Vital Wifi is a dedicated wireless package for holiday parks that provides fibre-like Internet speeds at a significantly lower cost of ownership without the disruption of installing fibre infrastructure.
New game-changing Internet distribution technology, used by ParkLink, is making reliable, park-wide high-speed Internet affordable and accessible to campsites, caravan and holiday parks.
Come and see us on our stand for more information.

ParkLink – Powered by Vital Wifi
0333 3583 111
parklink.co.uk

 

 

STAND 9213
Park Protect Scheme
The Park Protect scheme provides commercial insurance for more than 200 caravan parks up and down the country.
Having spent 15 years building strong relationships in the caravan and holiday park market you can be sure Park Protect will give you – the park owner – the protection you deserve.
Whatever type of leisure business you operate you need to stay up-to-date with legal changes, health & safety legislation, and issues that can affect your leisure property. Our knowledge and experience as specialist insurance brokers for the leisure industry means we tailor individual solutions to protect your employees and visitors.

PIB Insurance Brokers
01422 358 525
pib-insurance.com

 

STAND 10161
Award Winning Waterplay
Established in 1966, Ustigate have specialised in the design, build and maintenance of inclusive indoor and outdoor water play facilities for 55 years and have completed over 100 aquatic play installations to date. Ustigate Waterplay is excited to introduce over 300 products that promote active play; all designed and developed by their global leading aquatic partner of eighteen years, Vortex Aquatic Structures International Inc. The portfolio offers theming and an aquatic play favourite for every age and ability; incorporating climbing, sliding and multiple interactive activities via collections such as award winning Water Journey™, Elevations™ and Explora.

Ustigate Waterplay
01322 424445
ustigatewaterplay.co.uk

 

STAND 6270
Making Park Payments Easy
Make it quick and easy for your guests to pay for on-site facilities with a VMC cashless payment system. A seamless tap and go payment experience really adds value for the customer and is an opportunity to incentivise and increase visitor spend.
Our payment readers are ideal for catering and bar areas but can also be fitted to almost any unattended machine making them ideal for parking, charging, power, amusements, pool tables, laundry, bike hire, vending, and much more.
For parks wanting to incentivise and reward customers for onsite spend, VMC can also provide a private onsite payment system using branded cards, wristbands or biometrics.

VMC (UK) Ltd
01926 816400
vmcltd.co.uk

 

STAND 7242
Family Fun For Everyone!
For 50 years, World of Rides have been the leading UK manufacturer of children’s leisure rides in the United Kingdom.
From our factory in County Durham we supply major shopping centres, retailers, visitor attractions, farm parks, holiday parks, garden centres, family entertainment centres and hospitality centres both nationally and internationally, as well as leading single-site operators.
Our vast knowledge and experience ensures that every ride we manufacture and sell is rigorously tested both in the factory and on-site before being released for sale.
Come and see us on our stand for further information.

World of Rides
0191 49 20 999
worldofrides.com

 

Holiday Park Innovation PREVIEW

Posted on October 31, 2019

Holiday Park Innovation PREVIEW

ABOVE: More than 4,000 visitors are expected for this month’s Holiday Park & Resort Innovation Show.

Underlining its reputation as one of the leading holiday park shows in Europe, this month’s Holiday Park Innovation aims to attract over 4,000 key decision makers in the industry to the NEC for its unmissable annual gathering. For added appeal, the event from November 6 to 7 inclusive, reinforces its recipe for success by running other rural shows alongside, including the Farm Business Innovation Show, Family Attraction Expo, and our launch show, the Leisure Food and Beverage Expo. The Holiday Park & Resort Innovation Show is dedicated to providing the country’s most ambitious holiday park and resort owners and managers with the best advice, services, and products to make their holiday business stand out from the rest. With 400 exhibitors and 170 seminars dedicated to the industry, it’s the perfect opportunity to create the idyllic getaway for your customers. Learn the latest industry knowledge and gain insight into the newest innovations and technology currently available. If the exhibitors themselves were not enough to pack your visit, over the two days, the organisers offer a tempting seminar programme backed by insightful speakers.

Take some time to visit the Keynote theatre from 11 am to 4 pm. On both days speakers will be covering topics as broad as Post-Brexit Tourism, Maximising the Natural Environment, and Busting Outdoor Accommodation Myths while Hoseasons’ Shelley D’Arcy discusses the benefits of using land for the holiday market. Three other theatres offer stand-out presentations from 11 am to 4 pm daily covering subjects as varied as holiday hot tubs, playground design, to water conservation. Look out for Vicky Parr, from Visit England, discussing ways of boosting your business for holiday makers in the UK while Dave Courteen of Mosaic Spa and Health Clubs will outline How to Create a Profitable On-Site Leisure. So what are you waiting for? Register for your free tickets via the Holiday Park & Resort Innovation show website with your chance to see the show first hand.

  • ABOVE: The exhibition is supported by 170 seminars all targeting the holiday destination sector.
  • ABOVE: Event exhibitors offer the best advice, services, and products to ensure holiday businesses stand out from the crowd.
  • ABOVE: Some 400 exhibitors offer an insight into the newest innovations and technology currently available.

As the main media partner to the event, Holiday Park Scene is a B2B print and on-line magazine for the holiday park sector, earning itself a reputation as an essential read for anyone involved in holiday park management. Packed with fresh ideas and essential reading for anyone who runs or works in a holiday park the magazine is available on-line at www.holidayparkscene.com Holiday Park Scene offers the inside track on the latest market news and reports covering all aspects of holiday park management. Most importantly, Holiday Park Scene provides you with a targeted platform to promote your products and services across all areas of the UK and Eire holiday park sector. If you would like to get involved with this exciting publication, please don`t hesitate to visit the team at the show or make direct contact now, to help us understand how to make you stand out from the crowd.

Exhibition Showcase

British Holiday & Home Parks Association
Tel. 01452 526911
Web. bhhpa.org.uk

BusinessesForSale.com
Web. businessesforsale.com/sell

Family Holiday Association
Tel: 0203 117 0650
Web: familyholidayassociation.org.uk


Fordingbridge
Tel. 01243 554455
Web. fordingbridge.co.uk

Gemapark
Tel. 01983 282420
Web. gemapark.co.uk

Light Sauce
Tel. 0845 470 6060
Web. light-sauce.co.uk

Marquis Spas
Tel. 07722 187272
Web. marquishottubs.co.uk/holidaypark

Suntrap Systems
Tel. 0121-428 1155
Web. suntrap-systems.co.uk

Wicksteed Playgrounds
Tel. 01536 517028
Web. wicksteed.co.uk

Wilby Park Protect Insurance
Tel. 01422 358 525
Web. parkprotect.co.uk

AstralPool
Tel. 01329 514000
Email. sales@astralpooluk.com

Protect Your Assets

Posted on January 9, 2019

Protect Your Assets

protect your assests 1

ABOVE: Holiday Park Insurance cover must be able to cope with major disasters as well as everyday losses.

With so much of its notorious jargon and fine print to review, insurance can be a minefield of confusion for holiday park owners. But beware. Uncertainty over coverage can come at a heavy cost – especially if oversights are only spotted after events occur. “Park owners should seek out specialist brokers that offer cover specifically designed and tailored to suit the diversity of the parks industry,” advises of Compass Insurance. “Adequate cover will address both common, everyday losses and the more substantial losses that can be sustained in the event of a major disaster.” According to Compass, the most common holiday park claims involve:

• Tripping and slipping incidents
• Use of playground and activity equipment
• Material damage to third party property
• Injuries to employees
• Damage to holiday home stock
• Damage to communal buildings.
• Flooding

protect your assests 4Claims are also impacted by major weather events from time to time. In early 2018, the Beast from the East and Storm Emma resulted in a high rate of weather-related damage claims. For owners, matters are made more complicated as no two park businesses are the same: every business’ insurance requirements are unique. “Your customers will want the reassurance of extensive insurance cover for accidental damage, fi re, theft, storm, flooding and vermin,” advises Liz Harrison from Leisuredays. “Severe flooding, storms, or fire can cause signifi cant damage to a holiday park and if you’re in the unfortunate situation where many units are written off, then you’ll want these quickly removing from your park,” Liz continues. “The Leisuredays policy automatically includes £10,000 for each damaged unit to be removed, and for a new unit to be resited and connected to utilities.” Many industry brokers operate a network of local account executives who can support you in identifying your individual insurance needs.

protect your assests 6Tim Smyth, MD of Compass: “A good account executive will take time to fully understand your business and how it operates – and will support you in deciding on the appropriate levels of cover you need accordingly. “They will look for hidden and not-so-obvious risks which, left undetected, may pose a threat to your park. Sometimes optional/additional covers may be necessary, and your AE should be able to fi nd what best suits YOUR needs.” In addition, a good account executive should also be committed to regularly visiting your park and building a good relationship with you. Tim suggests: “They should aim to carry out an insurance review at regular intervals to check whether the insurance needs of your business have changed. If they have, your cover may need to be adjusted to reflect this.”

ADDING UP
protect your assests 2Some other key areas to consider when arranging insurance cover include the adequacy of your Sums Insured, the changing needs of your business and the terms, conditions and exclusion attached to your cover. Tim explains: “We sometimes see new clients whose previous cover or sum insured would not be adequate should an incident impact their income over a long period of time (e.g. longer than just 12 months). Protecting any Liability to the public through products or activities provided on the Park is also crucial.” At Wilby, holiday park insurance specialists through their Park Protect scheme, a campaign has been launched to help businesses protect themselves by raising the limits of their liability insurance. Wilby is recommending that businesses increase their indemnity limit for employers’ public and products liability cover to at least £30m. The company of trusted independent chartered insurancebrokers argue that recent cases mean that the bar has been raised, and businesses and individuals need to increase their level of protection.

COUNTING COST
protect your assests 5Wilby’s Managing Director Richard Blackburn explains: "It can be hard to imagine that when you have employers’, public or products liability cover of £5m, £10m or even £20m that there may be times this can be insufficient. “However, we live in an age where levels of litigation have never been higher. Businesses and individuals have an increased awareness of their legal rights, coupled with the relative ease of accessing the UK legal system to pursue a compensatory award where negligence is alleged.” The issue has been made worse by the fact that the costs attached to claims are also being driven ever higher, with previous awards used as a basis for future settlements. Changes to the discount rate, the figure used to help set compensation pay-outs when people suffer serious injuries, made in March 2017 mean the potential for even higher personal injury settlements is even greater. The British Insurance Brokers' Association (BIBA), one of the leading UK insurance bodies which issues periodic advice to its members, now recommends a minimum indemnity limit of £23m. But, with the legal environment continually evolving, Wilby recommends that serious consideration is given to purchasing liability limits of no less than £30m.

Compass
Tel. 0344 274 0277
www.compassinsuranceservices.co.uk

Leisuredays
Tel. 01422 396 772
www.leisuredays.co.uk/parkoperator

Wilby
Tel. 01422 358 525
www.wilbyltd.co.uk