repeat bookings

MAKING WAVES

Posted on August 3, 2026

ADVENTURE AWAITS on Ustigate Waterplay’s Vortex Elevations™ pirate ship, where imaginative aquatic play helps holiday parks create unforgettable family memories.

Why swimming pools remain a vital investment for holiday parks...

Creating memorable guest experiences is essential for holiday parks seeking to attract new visitors and encourage repeat bookings. While accommodation and entertainment remain important, high-quality swimming pools consistently rank among the most valued facilities for families.

Heated indoor pools extend the season by providing year-round recreation, while outdoor pools and splash attractions become focal points during warmer months. Freshwater Beach Holiday Park in Dorset, for example, promotes its heated pools as one of its key family attractions.

Swimming pools offer benefits beyond recreation. They provide spaces where families can relax, exercise and spend quality time together while helping parks strengthen their competitive position and encourage repeat visits. Well-designed aquatic facilities become destination attractions in their own right.

RECENTLY REFURBISHED, the Cascades Tropical Adventure Pool is one of Ruda Holiday Park’s standout family attractions.

DESIGNING SAFE, EFFICIENT AQUATIC FACILITIES
Successful pool design prioritises safety, accessibility and efficient guest flow. Clear lifeguard visibility, well-planned circulation between pools and changing areas, and inclusive layouts all contribute to an enjoyable visitor experience.

Operating a swimming pool also requires robust management. Water quality should be maintained in line with PWTAG guidance through regular monitoring of disinfectant levels, pH and filtration.

Operators should have a Pool Safety Operating Procedure (PSOP), suitable risk assessments and appropriately qualified lifeguards where required. Pool covers also improve efficiency by retaining heat and reducing debris, helping lower maintenance costs.

INTERACTIVE WATER FEATURES create safe, engaging environments where families can play together.

CREATING VALUE THROUGH AQUATIC PLAY
Modern guests increasingly expect more than a traditional swimming pool. Interactive water play, sensory features and exciting attractions appeal to a wide range of ages while encouraging confidence in the water.

Multi-level play structures such as Vortex Elevations™ transform pools into immersive play environments with climbing elements, sprays, tipping buckets and interactive features. Their greatest advantage is the ability to entertain large numbers of guests within a compact footprint while offering activities suitable for toddlers through to older children.

This allows families with children of different ages to enjoy the attraction together, enhancing the holiday experience.

SEARLES LEISURE RESORT In Hunstanton, Norfolk, is proud of its excellent swimming pool facilities.

THE ENDURING APPEAL OF WATERSLIDES
Flumes remain among the most popular attractions in any swimming facility. Their combination of excitement, adventure and friendly competition makes them particularly attractive to families and teenagers.

Working with wiegand.waterrides, Ustigate Waterplay designs and installs stainless steel and fibreglass waterslides that meet European safety standards while incorporating engaging features and interactive elements. Adding a modern flume can significantly increase the appeal of a holiday park’s aquatic offering.

AWARD-WINNING LADRAM BAY Holiday Park creates unforgettable holiday memories with its family-focused pool and splash facilities

INCLUSIVE SPLASH PADS
Splash pads provide an accessible, inclusive water play experience for guests of all ages and abilities. Barrier-free access, ground-level play features and interactive water effects enable children, parents, grandparents and wheelchair users to enjoy the attraction together.

Unlike conventional pools, splash pads operate without standing water, reducing drowning risk and, subject to site-specific risk assessments and operating procedures, removing the need for lifeguard supervision. They also require less water than traditional pools.

Smaller installations may use flow-through systems that allow water to be reused for irrigation, while larger sites can benefit from recirculation systems that treat and recycle water in line with PWTAG guidance. Through its long-standing partnership with Vortex International, Ustigate Waterplay offers more than 150 Splashpad® products, enabling bespoke aquatic play areas tailored to each holiday park.

“Our aim has always been to create amazing memories with first-class facilities, and I think our splash zone comes right up to the mark!”

FRESHWATER BEACH HOLIDAY PARK
Freshwater Beach Holiday Park recently transformed its aquatic facilities by replacing a single-lane waterslide with a three-lane racer flume and installing a Vortex Elevations™ play structure featuring climbing activities, spray bars, cascading water effects and a tipping bucket.

Swimming Pool Manager Tristan Brookes commented: “Working with Ustigate Waterplay has been an absolute pleasure from start to finish. Their team was professional, efficient and flexible throughout the project, delivering outstanding results that exceeded expectations in both aesthetics and functionality.”

The redevelopment demonstrates how modernising existing facilities can broaden appeal across different age groups while encouraging longer stays and repeat use.

USTIGATE WATERPLAY supplies waterslides that remain among the most popular holiday park attractions, combining excitement, adventure and family fun.

LADRAM BAY HOLIDAY PARK
Award-winning Ladram Bay combines a heated indoor swimming pool with interactive splash features and seasonal outdoor water play, providing year-round aquatic entertainment for families.

Director Zoe House said: “Our aim has always been to create amazing memories with first-class facilities, and I think our splash zone comes right up to the mark!”

AWARD-WINNING LADRAM BAY Holiday Park creates unforgettable holiday memories with its family-focused pool and splash facilities

LOOKING AHEAD
Swimming pools remain one of the strongest investments available to holiday park operators. When complemented by aquatic play structures, waterslides and splash pads, they become destination experiences that appeal to guests of all ages.

Projects at Freshwater Beach and Ladram Bay demonstrate how thoughtful investment in water play can enhance guest satisfaction, differentiate parks in a competitive market and create memorable family experiences that encourage visitors to return year after year.

Freshwater Beach Holiday Park
www.freshwaterbeach.co.uk

Ladram Holiday Park
www.ladrambay.co.uk

Ruda Holiday Park
www.johnfowlerholidays.com/devon-holiday-park/ruda-holiday-park

Searles Holiday Park
www.searles.co.uk

Ustigate Waterplay
www.ustigatewaterplay.co.uk

FRESHWATER BEACH HOLIDAY PARK’S upgraded aquatic facilities, developed with Ustigate Waterplay, demonstrate how investment in water play can create memorable guest experiences for all ages.

DESIGNED FOR ADVENTURE

Posted on August 3, 2026

INVESTMENT IN HIGH-QUALITY outdoor play can help holiday parks improve guest satisfaction, encourage longer stays and generate repeat visits.

Innovative play equipment is helping holiday parks create exciting spaces that children love and parents remember...

Outdoor play continues to be one of the most valued facilities within holiday parks, caravan parks and campsites. For today’s guests, particularly families with young children, a well-designed play area is no longer simply an added extra – it has become an important part of the overall holiday experience.

As competition across the UK holiday park sector continues to grow, operators are increasingly looking at ways to differentiate their parks, encourage longer stays and generate repeat bookings. Investment in high-quality outdoor play can help achieve all three.

A thoughtfully designed playground creates a focal point for families, gives children the freedom to explore and socialise, and allows parents to relax knowing their children are enjoying a safe, engaging environment. Modern playgrounds have evolved far beyond the traditional swings and slides.

QUALITY OUTDOOR play is an investment in guest satisfaction, repeat bookings and long-term park appeal.

Today’s designs are centred around creating immersive experiences that encourage imaginative play, physical development and inclusive participation. Themed equipment, natural materials and interactive features all help create destinations within destinations, encouraging children to return time and again throughout their stay.

For holiday parks, there is also a commercial benefit. Attractive play facilities help strengthen a park’s marketing, improve guest satisfaction and increase positive online reviews. They provide valuable opportunities for families to spend more time on-site, supporting secondary spend across cafés, restaurants and other leisure facilities while reinforcing the overall guest experience.

One manufacturer helping parks create these memorable spaces is Proludic, whose innovative playground designs are found in destinations around the world. A fantastic example is Dunningham Park Playground in Australia, where Proludic has transformed a community play space into a vibrant celebration of coastal life.

THE COASTAL-INSPIRED playground at Dunningham Park demonstrates the power of imaginative design.

One of the playground’s standout attractions is the Surf Van Springer (Product Reference J951®). Inspired by beach culture and surfing, the colourful play vehicle immediately captures children’s imagination, inviting them to jump aboard and create their own seaside adventures. Beyond its visual appeal, the Surf Van Springer has been carefully engineered to support children’s physical development.

Its gentle rocking movement helps improve balance, coordination and gross motor skills while providing an exciting yet safe play experience. Designed to accommodate up to ten children at once, it also promotes cooperation, communication and social interaction through shared imaginative play.

Suitable for children aged two years and above, the equipment demonstrates how themed play can deliver both entertainment and developmental value. Rather than simply providing somewhere to play, it creates memorable experiences that connect children with the character of their surroundings. This approach offers plenty of inspiration for UK holiday parks, particularly those located in coastal destinations.

CREATING DISTINCTIVE play environments helps holiday parks strengthen their family offering and brand identity.

Parks across Cornwall, Devon, Dorset, Wales, East Anglia and Scotland already benefit from their proximity to beaches and seaside attractions. Incorporating surf-inspired or coastal-themed play equipment can strengthen that identity, creating a stronger sense of place while giving families another reason to choose one destination over another.

Themed playgrounds also photograph exceptionally well, providing eye-catching content for websites and social media while encouraging guests to share their own holiday memories online. In an increasingly digital marketplace, these visual experiences can become valuable marketing assets in their own right.

As guest expectations continue to rise, investment in outdoor play should be viewed as a long-term enhancement rather than a simple facility upgrade. Durable, inclusive and imaginative equipment helps future-proof parks, supports family-focused tourism and reinforces a commitment to providing exceptional guest experiences.

INNOVATIVE PLAYGROUNDS don’t just entertain—they become memorable attractions that enhance the overall visitor experience.

Whether creating an entirely new playground or refreshing an existing space, choosing equipment that reflects the character of the destination can deliver lasting benefits for both visitors and operators alike.

For holiday parks looking to create unforgettable family experiences through innovative outdoor play, Proludic continues to demonstrate how imaginative design, quality manufacturing and inclusive thinking can transform ordinary playgrounds into standout attractions.

For more information visit:
Proludic
01159 823980
www.proludic.co.uk

A thoughtfully designed playground creates a focal point for families, gives children the freedom to explore and socialise...

THOUGHTFULLY designed play spaces encourage exploration, creativity and active play for children of all ages

BONE-AFIDE BREAKS

Posted on August 3, 2026

DOG-FRIENDLY facilities are becoming a key factor in attracting today’s holidaymakers and encouraging repeat visits. Pictured here at St Ives Bay Holiday Park, Cornwall.

Why dog-friendly holidays are becoming one of the smartest investments for holiday parks

For many families, a holiday simply wouldn’t be complete without the dog. As pet ownership across the UK continues to rise, so too does demand for holiday destinations that genuinely welcome four-legged companions.

What was once considered an added extra has become an important deciding factor for many guests when choosing where to stay. For holiday park operators, this presents a valuable opportunity. By creating facilities and experiences that cater for both pets and their owners, parks can broaden their appeal, increase guest satisfaction and encourage valuable repeat bookings.

The key is understanding that today’s dog owners expect more than simply being told their pet is allowed on site. They are looking for destinations where dogs are treated as welcomed guests and where practical facilities make travelling with a pet both easy and enjoyable.

MORE THAN JUST A PLACE TO STAY
Holidaymakers increasingly seek experiences rather than simply accommodation, and this applies just as much to those travelling with dogs. Easy access to countryside walks, beaches, woodland trails and dog-friendly attractions all add value to a stay, helping parks stand out in a competitive marketplace.

Simple additions can make a significant difference. Secure exercise areas, dog washing stations, water bowls around the park and clearly marked walking routes demonstrate that operators have considered the needs of canine guests from arrival through to departure. These thoughtful touches often become the details visitors remember long after their holiday has ended.

THOUGHTFUL TOUCHES for four-legged guests can help create memorable holidays for the whole family.

CREATING MEMORABLE MOMENTS
Exceptional customer service doesn’t stop with human guests. Many parks are now introducing small but memorable gestures that enhance the visitor experience while generating positive reviews and word-of-mouth recommendations.

Hospitality specialist Sir Woofchester has helped businesses across the UK embrace this growing market by providing products specifically designed for dog-friendly venues. From dedicated dog menus and treats to welcome packs for accommodation providers, these additions help transform an ordinary stay into something guests are keen to share on social media and recommend to friends.

For operators, they also offer an opportunity to increase food and beverage sales while reinforcing a reputation for outstanding hospitality.

DESIGNING ACCOMMODATION THAT WORKS FOR EVERYONE
One of the biggest challenges for holiday park operators is balancing the expectations of guests travelling with pets alongside those without them. Fortunately, thoughtful design benefits everyone.

Durable flooring, practical storage, secure decking and easy-clean surfaces all help protect valuable accommodation while making lodges and caravans easier to maintain throughout a busy season.

Providing designated areas for muddy boots, wet coats and dog equipment not only keeps interiors looking their best but also creates a more comfortable environment for all visitors. As guest expectations continue to evolve, flexible accommodation that can cater for different holidaymakers offers operators greater long-term value.

MANY LEADING HOLIDAY PARKS now offer dog-friendly accommodation across a wide range of holiday styles and budgets including Away Resorts.

THE WHOLE FAMILY IS WELCOME
Leading operators increasingly recognise that pets are part of the family, and many have adapted their offering accordingly. Away Resorts is one such example, providing dog-friendly accommodation across its holiday parks, from classic caravans through to premium lodges.

Dogs are welcomed with thoughtful extras in selected accommodation, while guests can also enjoy nearby dog-friendly beaches, countryside walks and restaurants with dedicated dog menus at many locations. By making it easier for families to holiday together, parks create experiences that encourage longer stays and foster customer loyalty.

EXPLORING TOGETHER
Access to outdoor activities remains one of the strongest attractions for guests travelling with dogs. Whether it’s coastal walks, woodland trails or cycling routes, parks located close to natural attractions enjoy a significant advantage.

North Devon’s Smytham Holiday Park is an excellent example. Recently recognised as Britain’s top holiday park for cycling by readers of Practical Caravan and Practical Motorhome, the park combines outstanding access to the Tarka Trail with facilities designed to help families enjoy the outdoors together.

Dog trailers are available alongside bike hire, making it easier for visitors to explore the surrounding countryside without leaving their pets behind. It’s a reminder that successful dog-friendly holidays aren’t just about accommodation — they’re about creating memorable experiences from the moment guests arrive.

SIR WOOFCHESTER’S helps holiday parks create a genuine VIP experience for their four-legged guests.

KEEPING PARKS CLEAN AND WELCOMING
Providing excellent facilities also means helping guests act responsibly. Convenient waste disposal points, clearly signposted dog walking routes and readily available waste bags all contribute to cleaner parks and happier visitors.

Clear communication is equally important. Simple guidance on where dogs should be kept on leads, designated exercise areas and information about nearby walks helps create a positive environment for everyone using the park.

Good management ensures dog-friendly policies enhance the guest experience without compromising standards for visitors who choose not to travel with pets.

SMALL TOUCHES, LASTING IMPRESSIONS
Often, it’s the smallest details that leave the biggest impression. A complimentary treat at reception, a water bowl outside the café or recommendations for nearby dog-friendly pubs and beaches can all help guests feel genuinely welcomed.

These experiences encourage repeat visits and positive online reviews, while also reinforcing a park’s reputation for excellent customer service. In an increasingly competitive holiday market, those personal touches can make all the difference.

A WARM WELCOME FOR DOGS often starts with the little details—and it’s those thoughtful touches guests remember.

A GROWING OPPORTUNITY
Dog-friendly tourism continues to grow as more people choose to holiday within the UK and bring their pets with them. Operators who invest in facilities, thoughtful accommodation and memorable experiences are well placed to benefit from this expanding market.

Whether it’s offering practical amenities, welcoming pets in cafés and restaurants, or creating accommodation that balances comfort with durability, today’s most successful parks understand that catering for dogs is no longer a niche offering—it’s part of delivering an exceptional guest experience.

By embracing this trend and making dogs feel every bit as welcome as their owners, holiday parks can strengthen guest loyalty, encourage repeat bookings and ensure every family member enjoys a holiday worth remembering.

 

Company Contacts:

Glasdon Group
www.glasdon.com

Pinelog
www.pinelog.co.uk

Sir Woofchesters
www.sirwoofchesters.com

 

AWARD-WINNING Smytham Holiday Park combines outstanding cycling routes with facilities designed for guests travelling with dogs.

TRANSFORMING HOLIDAY PARK POOL EXPERIENCES

Posted on May 6, 2026

Holiday park operators across the UK are under increasing pressure to deliver standout guest experiences while maximising revenue from existing facilities. Triton Training helps parks unlock the full potential of their pool space through its Fin2Fit Monofin CPD and Aquatic Activity Activator (AAA).

Fin2Fit introduces high-energy Mermaid and Shark sessions that attract families, increase participation, and generate additional income. Easily delivered as 3–5 day holiday crash courses, these sessions create strong demand, repeat bookings, and a premium activity that enhances any programme.

Staffing challenges are addressed by the RLSS-endorsed AAA, delivered over two days, which enables lifeguards and activity staff to run structured aquatic sessions without a full swimming teacher qualification.

This cost-effective solution allows parks to scale delivery using existing teams. With ready-to-use session plans and full programme support, Triton Training makes it simple to launch quickly and start generating revenue.

Triton Training
info@tritontraining.co.uk
www.tritontraining.co.uk

TRITON TRAINING’S FIN2FIT and AAA programmes help staff deliver structured aquatic activities.

FIVE YEARS OF TRANQUILLITY

Posted on November 11, 2025

Cambridgeshire Lakes Proves the Promise of Log Lodges...

When developer Charlie Alexander embarked on creating Cambridgeshire Lakes, nestled in rolling countryside near Cambridge, he knew his ambition would rest not just on beautiful surroundings but on creating an enduring experience.

Five years on, his vision is testament to how carefully crafted timber lodges and authentic design can become the heart of a holiday park success story. From the outset, Norwegian Log’s proposition was compelling. Charlie opted for bespoke log lodges that evoke Scandinavian calm and a deep connection with nature.

Over the years, those cabins have not simply matured; they have deepened the park’s identity, elevating guest expectations and yielding commercial resilience. The log buildings age gracefully, their timber textures becoming part of the environment rather than fighting against it.

What is striking about Cambridgeshire Lakes is how the lodges themselves do much of the hard work in creating atmosphere. Guests return to warm, quiet interiors, natural materials, and characterful detailing.

That sense of place is a major draw in today’s staycation market, where holidaymakers, tired of digital overload and city stress, look for escapes that feel real. It is not just a roof over one’s head but a retreat that speaks to wellbeing.

Operationally, the park has benefited from the durability and low-maintenance advantages of quality log construction, while the lodges’ inherent insulation and thermal performance help smooth seasonal transitions.

As lettings continue to perform and repeat bookings strengthen, Cambridgeshire Lakes reaffirms a key lesson: investment in distinct, high-quality structures pays dividends over time. Yet the story is not only about buildings. It is about the balance between nature, design, and guest experience.

The setting of water, woodland, and unspoilt views matters as much as the cabin walls. The response from visitors has been enthusiastic, with many remarking on the immersive, calm ambience that lingers after they leave.

For holiday park operators seeking differentiation, Cambridgeshire Lakes offers a living case study. The decision to build with timber was not purely aesthetic; it was strategic. Today, it communicates a message: parks that commit to quality, authenticity, and environment-led design create something lasting.

It is a competitive edge that transcends marketing and one that resonates with the trends shaping guest expectations across the UK. As more parks look to refresh or expand, take heed: the lodges you choose may do more than house your visitors; they may become your calling card.

Norwegian Log
0118 9669 236
www.norwegianlog.co.uk

MORE IMPORTANT THAN A COMFY BED!

Posted on May 14, 2025

Hybrid working has blurred the lines between ‘holiday’ and ‘home’ and as a direct result, connectivity expectations have undertaken a seismic upturn. Recent research showed that 78% of guests expect ultrafast Wi-Fi across the entire park with 31% considering reliable Wi-Fi as more important than a comfortable bed.

Today’s holiday park visitors don’t just want but demand the same seamless on-line access they get at home. That means delivering strong and robust Wi- Fi has become as essential as providing water and electricity. Poor Wi-Fi experiences lead to lower park review scores and reduced guest retention.

Parks that fail to deliver a strong connection risk losing out to competitors who recognise the importance of a top-tier digital experience. “The UK leisure and holiday park sector is an industry going through one of the most dynamic periods of transformation I’ve seen,” says Kendal Stacey of Wifinity UK, on the back of 25 years of specialist experience.

“It’s no longer just about delivering Wi-Fi to a static caravan — it’s about enabling a smart, digital-first environment where every touchpoint, from check-in to entertainment, is frictionless.” Founded in 2007, Wifinity has become a market leader in managed connectivity solutions, specialising in complex and hard-to-reach environments.

THE DEMAND FOR FAST, reliable Wi-Fi at holiday parks isn’t a passing trend, it’s an expectation that will only continue to grow.

Originally founded to solve connectivity issues for military personnel living in remote MOD barracks, Wifinity has expanded its expertise to a variety of industries including education, healthcare and residential communities.

Wifinity works with 4/5 of the UK’s top parks, providing internet to over 25,000 holiday let accommodation units, and holiday parks is a significant specialist area. Winning holiday destinations now need to think like both hoteliers and tech providers combined, taking a broad perspective encompassing:
• Smart energy management
• Digital signage
• EV infrastructure

Kendal reports: “Parks are investing in IoT, mobile-first guest platforms, and cloud-based infrastructure to stay competitive, meet guest expectations and optimise operations. These need a strong underpinning connectivity network to be effective. “It’s an exciting space — one that blends decades of traditional guest service with the cutting edge of tech innovation.”

Investing in the IT network and Wi-Fi is not just about investment cost but also revenue generation by future-proofing your venue as a key asset while improving guest satisfaction. By comparison, poor connectivity can lead to negative reviews, lost repeat bookings, and brand damage.

Strong connectivity and premium Wi-Fi tiers drive revenue streams. Smart point-of-sale systems, kiosks and mobile ordering rely on a robust network foundation. Better connectivity leads to more on-site spend, especially when guests can easily order food, book activities or upgrade experiences via an app.

Smooth operation allows holiday businesses to think outside of the box with such innovations as pop-up food and beverage, retail or services and providing secure EPOS, allowing you to trade anywhere “Strong connectivity actually becomes a selling point in itself,"

Kendal points out, “Reviews go up. Word of mouth spreads. Repeat visits increase. “Parks that can market “connected luxury” or “work-from-holiday” win business over those that can’t,” he points out. Guests now bring an average of 3–5 devices per family member — phones, tablets, smart TVs, gaming consoles. Investing in the network enables:
• Streaming services in accommodation
• Smart room features (heating, lighting)
• App-based bookings and real-time info

But it is not all about the guest experience. Streamlined operations is proven to reduces cost through increased efficiency as a strong IT network supports:
• Staff communication and mobility
• Smart energy management (reducing utility costs)
• CCTV and ANPR systems
• Real-time occupancy and usage tracking.

This all adds up to lower overheads and better decision-making. “Investing in a robust network keeps your business competitive,” comments Kendal. “Other parks are already doing this — those who don’t invest will fall behind.”

OPERATORS WHO INVEST in robust, future-proof solutions will not only see higher guest satisfaction but also increased revenue and operational efficiency.

“With hybrid working and workations now the norm, guests are choosing locations with reliable connectivity so they can stay longer and blend work with leisure.” Building trust through security and compliance, modern networks include enterprise-grade security, guest data protection and content filtering — protecting your brand and your guests from risks.

Especially important for family-friendly and corporate clientele including:
• Guest data protection (GDPR compliance)
• Network segmentation to protect business systems
• Content filtering for family-friendly environments

A foundation in future technology is essential for holiday venues looking to introduce features such as:
• EV chargers
• Mobile check-in
• Smart TVs
• In-park digital signage

All of that depends on a scalable and resilient network including:
• Wi-Fi 7 adoption for higher speeds and lower latency
• Edge computing at park level to process data locally
• AI analytics to understand guest behaviour and improve services
• Integration with CRM systems for personalised guest experiences
• Data driven decisions

Kendal urges: “A modern IT network is not just about Wi-Fi — it’s about creating a digitally enabled park that delights guests, empowers staff, reduces costs, and builds brand loyalty. “For park owners, it’s an investment in long-term growth. It’s a fundamental and valuable asset that every park owner would consider when buying or selling a park.”

Wifinity
020 8090 1290
07376 053094
www.wifinity.co.uk