Staycation

TRANSFORM YOUR WATER TESTING AND MONITORING

Posted on November 11, 2025

Since the introduction of HSG282 – Control of Legionella - in 2017, holiday parks have been grappling to balance the added revenue from hot tubs with the headache of Compliance and Risk Assessments. In the 8 years since its introduction the methods of testing and recording of results has changed very little with either test strips, photometer or Phenol Red/dpd tablets.

The results usually jotted into the book or sent to the maintenance manager by text. We believe that there are better, more accurate and cost-effective ways to carry out the daily testing and storage of that data. We believe that the answer to this is the Blue Connect Plus Water Analyser.

The Blue Connect is permanently plumbed into the pipework of the hot tub to ensure that it is not interfered with by guests. It will then take water quality readings up to 20 times per day, relay that information to the Blueriiot app, give alerts to staff when the tub is outside pre-set parameters and give corrective measures to ensure the correct treatment.

With professional support from the Virtual Pool Care website every tub on site can be monitored remotely.
The benefits of the Blue Connect are:
• 24 hr monitoring ensures consistent water quality
• Enables rapid response as staff can address unsafe conditions quickly
• Supports compliance with HSG282, enhances record keeping
• Reduces man hours spent carrying out physical tests.
• In the UK the Blue Connect is only available from Mainland Leisure.

Mainland Leisure Ltd
01925 811911
www.spa-safe.co.uk

BUBBLE UP YOUR BOOKINGS

Posted on November 11, 2025

Smart Hot Tub Choices for Maximum Guest Appeal and Park Profitability...

Few additions transform a holiday experience quite like a hot tub. For today’s guests, a private soak under the stars has become the hallmark of luxury and relaxation — and for park operators, it’s an opportunity to increase occupancy, extend the season, and boost revenue. But with the growing demand comes a growing need for careful planning.

Choosing the right supplier isn’t simply about picking the most attractive model; it’s about finding a trusted partner who understands the unique pressures of the holiday park environment. When selecting a purchase partner, reliability and service should weigh just as heavily as price.

A good supplier will offer guidance on installation, siting, and compliance — ensuring your investment meets all safety standards such as HSG282. They’ll also be there long after the sale, providing dependable aftercare, staff training, and fast access to parts and support when you need it most.

Downtime means disappointed guests and lost revenue, so having a partner who delivers consistent maintenance advice and responsive backup is invaluable. Cost is always a factor, but the best price isn’t always the lowest quote. Value lies in energy efficiency, water management, and longevity — qualities that pay off season after season.

Consider sustainability too: with advances in smart heating and eco-friendly materials, it’s now possible to offer guests a luxury soak that’s kinder to both budgets and the environment. For over 25 years, Outdoor Living has been the trusted expert in transforming gardens and commercial spaces into exceptional environments for relaxation, wellness, and entertainment.

This depth of experience means we understand precisely what makes an outdoor product exceptional—not just in its aesthetic, but in its durability, functionality, and long-term value. It’s why our collection is not just vast, it’s meticulously curated. Outdoor Living have sourced and vetted a premium selection of products, from industry-leading hot tubs and swim spas to custom-built saunas, elegant pergolas, and durable outdoor furniture.

OVER 30,000 UK HOLIDAYMAKERS search for holiday rentals with hot tubs every month. – Outdoor Living Hot Tubs

“Our approach is built around you,” says Brent Duncan, General Manager at Outdoor Living. We recognise that every project is unique, whether you are enhancing your family home or undertaking a large-scale commercial development. In-house Outdoor living designers, technical advisors, and installation specialists provide guidance on which you can depend.

“Our goal is not simply to make a sale, but to create a solution that suits your space, lifestyle, and budget. This impartial guidance ensures you make a confident and informed decision,” says Brent Duncan. Outdoor Living offer commercial partners a complete turnkey solution that manages every detail from concept to completion.

This comprehensive service includes initial consultation and site assessment, detailed planning and design, professional installation and final commissioning. “We have a proven track record of delivering complex projects for holiday parks, hotels, and wellness centres, ensuring every installation meets rigorous commercial standards for safety, performance, and reliability,” says Brent Duncan.

As a proud member of the Buy It Direct Group, alongside respected brands like Appliances Direct and Better Bathrooms, we combine our specialist knowledge with the value and reliability of a leading retail network. This partnership gives us significant buying power, allowing Outdoor Living to offer premium products at the best possible prices.

It also means you benefit from a robust delivery network and the financial stability of a major retail group, giving you complete peace of mind in your investment. This stability ensures that your warranties are secure and that we will be here to support you for the lifetime of your product. “Our commitment to you does not end at the point of purchase,” Brent emphasises.

We believe in building lasting relationships, which is why our dedicated support team is always on hand to offer aftercare advice and warranty assistance. At Outdoor Living, we don’t just sell products, we help you invest in a lifestyle, creating outdoor spaces that deliver value and enjoyment for years to come.

The Outdoor Living Team
01482 212333
www.outdoorliving.co.uk

OUTDOOR LIVING BELIEVE IN BUILDING lasting relationships, which is why our dedicated support team is always on hand to offer aftercare advice and warranty assistance

Now we introduce Hot Tub Suppliers, who have spent over 15 years helping customers and businesses enjoy the very best of hot tub living. From homeowners to major holiday park operators, our focus has always been on combining **luxury, reliability, and compliance** to create spa experiences that are as effortless as they are enjoyable.

“As proud members of BISHTA – the British and Irish Spa and Hot Tub Association – we take our responsibilities seriously,” says Arun Sarna, Director of Hot Tub Supplies. BISHTA promotes safe spa water management, professionalism, and ethical trading across the UK, ensuring customers receive products and advice they can trust.

A member of the HTS team also sits on the BISHTA committee, helping shape the standards and best practices that guide the UK spa and hot tub industry. This role reflects our belief that trust and responsibility must sit at the heart of everything we do.

SUPPORTING HSG282 COMPLIANCE
For holiday park operators, HSG282 compliance is essential to maintaining safe and efficient hot tubs for guests. Here at HTS, we understand the unique challenges of managing commercial and rental spas, so we’ve built our product range around those needs.

Our HSG282-compliant range includes commercial-grade hot tubs, spa chemicals, water treatments, and filtration systems — all designed for easy maintenance, safety, and performance. Every product we supply is backed by expert advice to ensure operators meet the highest hygiene and safety standards.

Our philosophy is simple: knowledge builds confidence. We take time to educate and support our customers, ensuring they have the tools to maintain their spas safely and effectively. We also listen closely to their feedback, adapting our products and services to meet the evolving needs of the leisure industry.

This approach is perfectly reflected in HTS’s Lodgic model, developed through years of experience within the holiday park sector. The Lodgic combines practical features with style and reliability — including dual controls, a secure insulated cabinet, fast drainage, and a Balboa Water Group system. Its all-seater layout, LED lighting, Bluetooth audio, and drinks areas with ice buckets make it a model that pleases both management and guests alike.

HSG282-COMPLIANT systems from Hot Tub Suppliers ensure safety and peace of mind for holiday park operators

AWARD-WINNING SERVICE
Over the years, HTS has been honoured with multiple industry awards, recognising our dedication to product excellence and customer care. For us, these awards reflect the trust our customers place in us and our ongoing commitment to high standards.

Hot Tub Suppliers are proud to work with holiday parks across the UK, offering a complete, compliant, and dependable service — from advice and supply through to ongoing support and aftercare. Our mission is to keep raising the bar for quality, service, and safety. As active BISHTA members and long-standing supporters of the leisure industry, we’ll continue to promote standards, innovation, and trust in everything we do.

“It was really refreshing to find hottubsuppliers.com with their friendly and “old fashioned” customer service where nothing was too much to ask. – Patrica Hopkinson” Whether you’re upgrading your existing hot tubs, expanding your park’s offering, or simply looking for expert advice, Hot Tub Suppliers has the experience, reliability, and product range to deliver exceptional results.

With their proven track record, outstanding service, and commitment to long-term partnerships, it’s clear why they continue to set the standard for excellence in the UK holiday park sector. Whether you’re adding your first hot tubs or upgrading an established fleet, the right partnership will keep your guests bubbling with satisfaction — and your park’s reputation sparkling all year round.

Hot Tub Suppliers
0116 251 3378
www.hottubsuppliers.com

HOT TUB SUPPLIERS are proud to work with holiday parks across the UK, offering a complete, compliant, and dependable service

Kubota Powers Trevornick Holiday Park’s Award-Winning Success

Posted on November 11, 2025

Kubota delivers five-star contribution for the award-winning team at Trevornick Holiday Park Who were recently awarded the title of ‘Holiday Park of the Year’ at the prestigious AA Caravan and Camping Awards – an accolade they attribute to a momentous ‘team effort’ across the site.

Part of that team, supporting both the maintenance and grounds operations, is a fleet of equipment from Kubota which the venue has praised for its versatility, productivity and robust reliability. Located in Newquay and boasting picturesque views over Holywell Bay and the iconic Gull Rocks, it’s been an eventful few months for the site.

Following the elation of recognition by The AA, the site fell victim to freak weather at the end of January 2025 with a mini-tornado causing extensive damage to a number of their static caravans. Thankfully, no-one was injured and the recovery is well underway, led by General Manager Adrian Tribe and Head Gardener Ross Bramhall.

Having initially worked in the hospitality side of the park, Ross made the switch to the grounds team and adopted the head role 12 years ago. “One of the first things I did was get a demonstration of some new cut and collect mowers, including the G-Series from Kubota. The superior cutting deck, build quality and ease of use of the G261 won me over straight away” he explains.

“Mowing is the primary maintenance task we undertake so we quickly added a second Kubota G261 to the fleet and these two now cut every blade of grass on our site.” “These mowers do such a good job on grass of all lengths and wet grass as well, when we are forced to cut in less-than-ideal conditions on changeover days.

THE KUBOTA G261 MOWERS In action — keeping Trevornick’s parkland picture- perfect, whatever the weather.

They’re an ideal size and have a great turning circle which we need for manoeuvring and mowing between the vans.” Ross continues, “Both of our G261’s are the low dump configuration, lifting and collecting the clippings without clogging for quick and easy disposal which helps to limit grass being walked into tents or toilet blocks and creating that picture-postcard finish.”

Alongside the two Kubota G261’s, is a B1241 compact tractor complete with tipping trailer. “This is an absolute workhorse and punches well above its weight! This tractor is used for everything - moving machinery, transporting soil and materials and collecting rubbish, hedge trimmings, branches… the list goes on.

It is incredibly reliable, and the tipping trailer speeds up every job which is incredibly valuable when there’s only two of us on the grounds team” he adds. “The most recent purchase was two new Kubota RTV 520’s, joining two larger RTV 900’s we were already using. These are the go-to for us and the maintenance team anytime we need to get people or materials around the site and, in my mind, can’t be beaten for the power and performance they give us.”

Another important part of the ‘team’ effort has been the parks relationship with local dealer Vincents, in particular, Jon Day. “Jon and his colleagues have always given us top support and advice, finding the right equipment to meet our needs and providing help with servicing and parts on the very rare occasion we’ve needed something.”

Ross concludes, “Trevornick, the company and its owners have always understood the importance of investing to support its staff and give our customers the best possible experience. To do that, we need the right machinery to achieve the five-star standards we’re looking for and with Kubota, we have the right equipment to deliver that.”

Kubota
www.kubota.com

FIVE YEARS OF TRANQUILLITY

Posted on November 11, 2025

Cambridgeshire Lakes Proves the Promise of Log Lodges...

When developer Charlie Alexander embarked on creating Cambridgeshire Lakes, nestled in rolling countryside near Cambridge, he knew his ambition would rest not just on beautiful surroundings but on creating an enduring experience.

Five years on, his vision is testament to how carefully crafted timber lodges and authentic design can become the heart of a holiday park success story. From the outset, Norwegian Log’s proposition was compelling. Charlie opted for bespoke log lodges that evoke Scandinavian calm and a deep connection with nature.

Over the years, those cabins have not simply matured; they have deepened the park’s identity, elevating guest expectations and yielding commercial resilience. The log buildings age gracefully, their timber textures becoming part of the environment rather than fighting against it.

What is striking about Cambridgeshire Lakes is how the lodges themselves do much of the hard work in creating atmosphere. Guests return to warm, quiet interiors, natural materials, and characterful detailing.

That sense of place is a major draw in today’s staycation market, where holidaymakers, tired of digital overload and city stress, look for escapes that feel real. It is not just a roof over one’s head but a retreat that speaks to wellbeing.

Operationally, the park has benefited from the durability and low-maintenance advantages of quality log construction, while the lodges’ inherent insulation and thermal performance help smooth seasonal transitions.

As lettings continue to perform and repeat bookings strengthen, Cambridgeshire Lakes reaffirms a key lesson: investment in distinct, high-quality structures pays dividends over time. Yet the story is not only about buildings. It is about the balance between nature, design, and guest experience.

The setting of water, woodland, and unspoilt views matters as much as the cabin walls. The response from visitors has been enthusiastic, with many remarking on the immersive, calm ambience that lingers after they leave.

For holiday park operators seeking differentiation, Cambridgeshire Lakes offers a living case study. The decision to build with timber was not purely aesthetic; it was strategic. Today, it communicates a message: parks that commit to quality, authenticity, and environment-led design create something lasting.

It is a competitive edge that transcends marketing and one that resonates with the trends shaping guest expectations across the UK. As more parks look to refresh or expand, take heed: the lodges you choose may do more than house your visitors; they may become your calling card.

Norwegian Log
0118 9669 236
www.norwegianlog.co.uk

PRESENTING THE ORRYN, PINELOG’S LATEST LODGE DESIGN

Posted on November 11, 2025

Pinelog has unveiled its latest addition to its luxury lodge collection – The Orryn – a bold new design concept that combines the company’s hallmark quality, sustainability and longevity with a strikingly contemporary aesthetic.

‘The Orryn takes its name from roots grounded in a deep connection to the natural world, while also carrying a subtle nod to ‘ore’, reflecting the lodge’s seamless blend of metal and wood.’ With its fusion of natural timber and a standing seam metal wrap, The Orryn offers a head-turning façade combined with a stylish interior.

The Orryn boasts a projecting roofline which provides both architectural impact and practical shelter, transforming the external decking into a year-round living space. The seamless transition between walls and roof elevates the look even further, creating a lodge that is as stylish as it is functional. Inside, the design continues to impress.

Open-plan living is cleverly zoned with a central media unit, offering flexibility for both social and private spaces. The new concept lodge was created in partnership with industry designer Lloyd Harden and complements Pinelog’s existing lodge portfolio.

The Orryn’s combination of metal and timber cladding detail underlines its dual focus on style and durability, while a glass balustrade and extended roof projection provides protection for hot tub and seating areas. Designed to be as Instagram-worthy as it is resilient, the lodge appeals to park operators seeking properties that stand out and drive sales.

Like all Pinelog lodges, the Orryn can be adapted to meet individual park requirements, from layout and bedroom numbers to the inclusion of utility spaces and enhanced accessibility features. The Orryn now joins Pinelog’s established lodge range, which includes the Woodsman, Vista, Skyline, Skyline View, Coppice, Essence, New England and Glade, all of which are sited on parks and private land across the UK.

Judy Barwell, Sales Manager at Pinelog, said: “As with every lodge we sell, customers can tailor them to exactly what they need – inside and out. The Orryn is a brilliant new design that reflects Pinelog’s commitment to quality, style and luxury. Most importantly, it delivers everything today’s holidaymaker want from their accommodation.”

Pinelog
01246 942 842
www.pinelog.co.uk

SURF’S UP! WAVESURFER IN THE UK

Posted on November 11, 2025

WaveSurfer create the best artificial surf machines worldwide, offering unparalleled water experiences that sets them apart. The range includes indoor and outdoor artificial surf machines, with customisable wave simulators.

Perfect for all skill levels, the custom-made surf rides deliver excitement for beginners and seasoned surfers. Ustigate Waterplay and WaveSurfer are excited to bring the thrill of surfing to everyone, no matter where they are!

As seen and enjoyed by many at multi-award-winning Woolacombe Bay’s Twitchen House Holiday Park in the UK this year! “Since the start up we have not had a single day of downtime with the WaveSurfer. That is super important to us because it is an additional source of income.” - Zoe McGregor, Assistant Park Manager, Golden Coast Wavesurfer is Woolacombe Bay’s surfing simulator at Twitchen House Holiday Park.

It gives you the chance to body board minus the ocean but with all the wipeouts! They kit you up with wet suits and boards, give you a demo and teach you a few cool trips so whether it’s your first time surfing or you’re a real pro, it is totally radical.

The amazing feat of engineering shoots 60,000 litres of water over it’s curved, padded surface every minute. It means you can have a go at surfing even if the surf at sea isn’t quite right - even Britain’s best beach has it’s bad days. And because it’s got a sliding roof and heated to 28-degrees like the Caribbean Sea it really is all-weather action guaranteed.

Wavesurfer from Ustigate Waterplay
01322 424445
www.ustigatewaterplay.co.uk

A PLATFORM BUILT WITH PARKS

Posted on November 11, 2025

Hospitality moves fast, and the most useful ideas come from a mix of places — hearing directly from other parks, and learning from outside voices who bring a new perspective. That is why Holidaymaker is more than a platform.

Yes, clients are joining for our branded guest apps, Seeview digital displays, AI chat and rebooking tools, but they stay for our community. A space where teams can speak to each other, share challenges, and hear what it is really like from people who face the same pressures every day.

This autumn we are bringing that spirit into the room with our XP Hospitality events in Dorset, Edinburgh and Norfolk. They are free to attend, with lunch provided, and built around conversation. You will hear practical insights from creative and digital experts, and there will be plenty of park teams in the room to connect with, share ideas and compare experiences.

Holidaymaker was built to give teams a clear and practical way to stay in control of their digital touchpoints. But it is the people using it, and the ideas they share, that make it valuable.

Holidaymaker
01305 542075
www.holidaymakerapp.co.uk/xp-hospitality

THE UK’S PREMIER WATER LEISURE & WELLNESS SHOWCASE

Posted on November 11, 2025

SPATEX 2026 exhibitor 1 Stop Spas

Water leisure and holiday parks go hand in hand, which is why SPATEX 2026 - the UK’s ONLY dedicated water leisure exhibition - is designed for YOU. Free to attend, Tuesday 3rd to Thursday 5th February, at Coventry Building Society Arena, the show covers hot tubs, ice baths, saunas, spas, wellness suites through to steam rooms, enclosures, swimming pools, and all the ancillary products.

Whether you’re looking to refurbish or install from scratch, SPATEX 2026 is a vital industry event. With more stand space and companies than ever before, the expo is celebrating its milestone 30th anniversary.

A bumper edition, and the first and only time in the UK in 2026 that every aspect of water leisure will be gathered under one roof, this is the edition not to miss. Best showcase in the UK - view and compare a host of new innovations on the stands and in the New Product Zone.

With over one hundred and twenty exhibiting companies, including all the leading water leisure manufacturers and suppliers from around the world, the glittering showcase will include every aspect of water leisure. Exclusive deals & discounts - Many of the exhibitors will be offering special visitor discounts.

Energy saving is at the heart of SPATEX 2026 with talks and the latest products, from variable speed pumps, heat retention covers and LED lighting to air source heat pumps and super insulated one-piece pools.

SPATEX 2026 exhibitor Aqua Warehouse

Free learning – SPATEX will host a free-to-attend double seminar programme with a diverse range of need-to-know information, including the latest on AI and its impact on holiday parks, up-to-the-minute health and safety guidance, and the handling of waterborne bacteria, such as Legionella and Cryptosporidium.

Plus, interactive workshops provide hands-on demonstrations. CPD points and certificates of attendance are issued to all attendees of Arena 1. Industry Hub – several esteemed industry associations, such as IOS (Institute of Swimming), RLSS UK (Royal Life Saving Society UK), and STA (Swimming Teachers’ Association) will all be conveniently situated on one large stand (adjacent to seminar Arena 2) to offer information and guidance.

Expertise on tap - Bring your plans with you – there’s no better place to seek impartial advice from a variety of specialists, and all for free. Pick up inspiration: the BSPF (the British Swimming Pool Federation) will be hosting the British Pool & Hot Tub Awards, showcasing the best examples of design, construction, and installation.

Photos of the winning projects will be displayed. Register early and have a FREE Meal Deal on SPATEX 2026 It’s simple! Scan the QR code below by Friday 19th December to register for SPATEX 2026 and you will qualify for a Meal Deal valid within the exhibition hall, available on either the 3rd, 4th or 5th February. Your voucher will be waiting for you at registration, and full details will be sent prior to the show. SPATEX provides free car parking for all its visitors.

SPATEX
The Pool, Spa & Wellness Show
www.spatex.co.uk

PREMIUM SUSTAINABLE GUEST TRANSPORT FOR MODERN HOLIDAY PARKS

Posted on November 11, 2025

Holiday park operators know that first impressions matter – and when it comes to moving guests in comfort and style, it doesn’t get better than the Toro Vista. Vista is Toro’s new all-electric passenger vehicle, designed with the modern leisure sector in mind.

Whether for transporting people across large resorts or connecting different facilities, the Vista range offers a premium experience that will impress guests and reflect well on your business. Smooth, electric and eco-friendly At the heart of the Vista are two HyperCell lithium-ion batteries, with the option of an additional third to ensure all-day dependability.

This advanced technology delivers all the benefits of electric power – less noise and vibration, zero emissions and simplified maintenance – with the industry-leading reliability that Toro is known for. For operators, that means fewer disruptions and reduced running costs, while guests can enjoy a smoother, quieter and environmentally responsible ride.

A beautiful, customisable design Vista combines elegant lines with a sleek finish, creating a people carrier that fits perfectly in any holiday park looking to stand out. The durable TPO plastic body can be painted, wrapped or customised with decals, allowing operators to easily add their logos, strengthen their brands and elevate the look of their fleet.

Built for comfort, resilience and versatility Available in four, six or eight-passenger models, the Vista is adaptable to a wide range of needs. Its sleek design and sturdy build quality make it a durable long-term investment that enhances both operational efficiency and guest satisfaction. And what’s best, the Vista is also a joy to use.

Independent suspension, generous legroom and ergonomic seating ensure every journey is smooth and comfortable for both guests and drivers. Practical touches – from ample storage to an electronically controlled parking brake that engages automatically – add to its ease of use.

Superior guest experience The Vista is already making an impression at one of the world’s most prestigious golf clubs. At Royal Portrush, specially branded Vista vehicles are now in use transporting members and guests between the course and the club’s luxury accommodation, The Rosses.

According to the team, the vehicles not only look brilliant but have significantly improved the overall guest experience. See the Toro Vista in action Want to know more? Holiday park and resort operators will have the chance to see Vista first-hand at the Holiday Park & Resort Innovation Show on 5–6 November at the Reesink UK stand HP 810.

Reesink Turfcare
01480 226 800
www.reesinkturfcare.co.uk