SPLASH ATTACK!

SPLASH ATTACK!

Go big, or go small but make the most of those aquatic attractions...

TURN YOUR SWIMMING pool into an exciting aquatic playground.

 

Arguably, the swimming pool is one of the main pulling factors for holiday locations; great for swimming and even better for guaranteed family fun. If you have ticked the swimming pool box with an unimaginative tank of water, you are missing some vital opportunities to stand out from the crowd. The pool should not feature as a stand-alone.

For instance, add a few well-being features and you can be offering your guests a top-notch spa experience. A perfect example is the Plas Coch leisure complex, one of the stand-out attractions at the five-star holiday home park, holders of the Holiday Park Pool Of the Year title in the UK Pool & Spa Awards. The swimming pool, super spa, treatment area and gymnasium are open all year round for customers to swim and relax. The leisure facility has recently undergone some aesthetic works to offer more privacy including a spectacular tint effect added to the glass building to give a beautiful mirror effect from the outside.

 

SWIMMING POOLS are great for swimming and even better for guaranteed family fun. Pic. Ribby Hall

 

With top drawer aquatic access even more of a variety of water-based activities to the regular timetable such as snorkelling, pool kayaks, underwater explorers and private occasion pool parties. Guests can unwind by a tropical pool, take a soothing dip in a hydrotherapy bath, or indulge in a cleansing Dry Salt Chamber treatment, all specially created to provide pampering for mind and body. “During the 2020 lockdown, we all had our fair share of problems to overcome,” says the centre manager.

“We took the time and used it wisely, by working hard at making our Leisure complex the best it has ever been, and one of the best in the holiday park industry. “We had mechanical parts fixed and upgraded in our pool plant rooms, which made opening up to our customers that much easier prior to lockdown.” Wellbeing, beauty and fitness facilities are also among the new features waiting to welcome 2022 visitors at the multi award-winning Celtic Holiday Parks.

 

THE PLAS COCH leisure complex is open all year round for customers to swim and relax.

 

PICTURE PERFECT
Celtic Parks’ picture-perfect Pembrokeshire locations are near the market town of Narberth (Noble Court and Croft Country Park) and overlooking Amroth Bay (Meadow House Park). “Parks are no longer a one-size-fits-all proposition, and we intend to deliver the type of experience which people have been telling us they want from a holiday,” says Celtic’s Huw Pendleton. “They still expect fun, but many would rather visit a cocktail bar than a clubhouse, enjoy gastro-pub style meals, and enjoy treatment rooms with first-class facilities and ethical, organic products.

“Many of our guests are repeat visitors, and relatively new to the concept of a park holiday, so we are constantly challenging ourselves to ensure they have something fresh to look forward to.” “Our record bookings for next year suggest this is no flash in the pan, and I’ve every confidence that we will be investing and raising the bar even higher over the next twelve months,” adds Huw. You don’t always have to think big. Cornish holiday park Trevornick, has unveiled a new £180,000 investment called The Splash Zone.

 

USTIGATE are perfect pool partners whether your plans are big or small.

 

It provides a new space within the existing swimming pool complex at Trevornick, where young (and the young at heart!) guests can run, jump, play and splash. The Splash Zone contains two tipping buckets, fountains, water jets, and a raised trickle stream, making it perfect for babies, toddlers, non-swimmers and those unable to access the pool itself. General manager Adrian Tribe says: “We are so thrilled to have opened The Splash Zone after weeks of hard work by all involved to bring it to completion.

“We had a good year in 2021 and re-investing that success back into the park will be great for the guests and for us. It’s a brilliant new addition to the resort and we can’t wait to see the guests really making the most of it this summer.” If you are thinking swimming pools then think water play to give your guests the extra wow factor. Leading aquatic suppliers, Ustigate design and build their water management systems to accompany all of their aquatic schemes whether they are super charged water park attractions. Nowadays a pool experience doesn’t just sit with a pool, it sits with designing a space to maximise the fun to be had for everyone in that footprint.

 

CELTIC HOLIDAY PARKS has invested in well being to complement its swimming pool offering.

 

PLAY PARTNERS
Ustigate encourage you think big when it comes to aquatic play. For nearly 20 years, they have partnered with Vortex Aquatic Structures, offering a portfolio of 300 products, including a vast choice of waterslides, Elevations™ and individual play items to heighten aquatic experiences and to entertain a multitude of guests at every given time.

A waterslide is great as either an open or closed flume, running inside, outside, or both. And now with modern technology, experiences are enhanced with high-definition multimedia technology; enabling an experience to be unique and different at the touch of a button. There are also low-level products that add character and activities for young children such as frog, turtle and fish with their 360° rotation abilities, all suitable for installation in zero and shallow depth.

There are taller features that are designed to arch and spray over pools and lazy rivers and products of varying heights that resemble leaves, trees and flowers that offer a variety of different water movements and effects. Whether you are planning for big or small aquatic attractions, look for the surprise element. Let your imagination match and exceed the expectations of your customers.

 

HEATED SWIMING POOL at Trevornick Holiday Park, Holywell Bay, Newquay, Cornwall

ATTENTION GRABBERS

ATTENTION GRABBERS

Jaw-dropping aquatic attractions from ProSlide...

THE COMBINED WATER RIDE complex in Madrid is a first for the European market.

 

Parque Warner Beach is one of the main tourism and entertainment destinations in Madrid; the perfect place to enjoy a summer’s day, with 40,000m2 dedicated to attractions and entertainment themed around Warner Bros. favourite characters. Conceived as the perfect destination for a family getaway, Parque Warner Beach recently celebrated the opening of two new rides that include Europe’s first TornadoWAVE® 60/FlyingSAUCER® 45 complex, from the Canadian water ride manufacturer ProSlide.

The TornadoWAVE® 60 at Parque Warner Beach, named Black Manta, is a famous water ride feature for more than just a few reasons. In 2014 and 2017, it was part of installations that won first place at the IAAPA Brass Ring Awards, in the category of ‘Best New Water Ride’. The TornadoWAVE® at Parque Warner Beach immediately grabs the attention of anyone nearby. The first thing you notice is that it’s a striking spectacle of design and engineering, boasting what ProSlide calls “the only true arched wall in the industry”. The company custom designed the ride to give guests a thrilling experience that takes them through 120 meters of flumes and features.

 

THE TORNADOWAVE® at Parque Warner Beach immediately grabs the attention of anyone nearby.

 

Then there’s the ride experience, which uses five-person rafts to send the riders into “near-vertical, zero-G moments”. Riders begin as the rafts gather speed and then drops into the TornadoWAVE® 60 from above. Experiencing long hang times, the rafts are specifically designed to sweep across the width of the wall while keeping riders suspended in the air before descending into an out-run. Part of the same complex is Aquaman, ParqueWarner Beach’s FlyingSAUCER® 45 – also from ProSlide. The ride shares similarities with the TornadoWAVE® 60 in that they both have instantly recognizable profiles and have an award-winning pedigree; the FlyingSAUCER® has been the recipient of Golden Ticket Awards, IAAPA Brass Ring Awards and the coveted IAAPA IMPACT Award.

Aquaman’s FlyingSAUCER® is a patented, high-speed, accelerating turn that makes riders feel like a World Cup ski racer. Riders are accelerated through the turn and experience what’s described as a “drop and dive sensation” while they race along the outer wall. In keeping with the park’s Warner Bros. theming, each ride is visually designed to complement a character from Warner Bros.-owned DC Comics. The combination of both Black Manta and Aquaman into a single, jaw-dropping water ride complex is a first for the European market.

PROSLIDE
www.proslide.com

KEEPING UP APPEARANCES

KEEPING UP APPEARANCES

LANDSCAPE has earned a not-to-be missed reputation.

Welcoming hundreds of exhibitors with a vast collection of industry-leading products, services and innovations for the design, build and management of landscaping projects and sites, LANDSCAPE 2022 is the trade event you will not want to miss. Once again partnering with Holiday Park Scene magazine, the industry trade show, looks to showcase more than ever before by bringing more exhibitors, more visitors and even more features to Hall 3 at the NEC in Birmingham on September 28th & 29th.

From plants and furniture to decking and lighting, the extensive exhibitor list ensures that when they say that there is ‘something for everyone’, they really do mean it! The LANDSCAPE Show is the chance of the year to network with professionals at the top of their game. This year alongside the highly anticipated CPD accredited seminar programme, LANDSCAPE will be introducing some brand-new features including an additional program of ‘How to’ Seminars for anyone in the industry to learn, be inspired and expand their skills.

The Landscape Show
T. 020 7821 8221
E: info@LandscapeShow.co.uk
W. www.landscapeshow.co.uk

CASH IS STILL KING FOR STAYCATIONERS

CASH IS STILL KING FOR STAYCATIONERS

ICE CREAM PURCHASES remain a top cash purchase for UK holiday makers.

In an increasingly digital world, cash is still king for British staycationers, according to The Post Office. Research shows that Brits carry twice as much cash with them whilst on holiday in the UK compared to their day to day lives, with over £50 on average lining the pockets of Brits when on holiday in the UK.

Paying for ice cream scooped first place as the most common cash-spending occasion with parking and tipping at restaurants also shown to be common reasons for going card-less. No cash for parking was shown to be the most common financial faux pas whilst one in five Brits (21%) have literally been caught short whilst on a UK trip, finding themselves without cash for public loos.

SAFETY MELTING POT

SAFETY MELTING POT

Take a strategic site safety approach urges Ramtech's Tom Ambler...

WINTER AND SPRING are the ideal times to review a site and prepare it for the busier seasons.

 

Fire constitutes one of the biggest risks to the total loss of a park home, and with many sites often at lower capacity or closed during off-season, upgrading site safety and efficiency should be a top priority for site managers. Recent fire reports provide a stark warning to site owners, including how fire crews battled a large blaze at a Dorset holiday park, showcasing the chaos that fire can wreak.

Fortunately, no more than property damage was the outcome on this occasion but investing in the appropriate safety measures ahead of time, can help to reduce fire risk and help to stop a blaze quickly with the right detection in place. Preparing a site in advance of opening, by checking that the current fire safety system is working, is advisable. Any faulty wiring or machinery - particularly relating to power generators for homes or common buildings - as well as the threat of arson and vandalism should be front of mind all year around.

 

RAMTECH’S WES3 places the power in site owners’ hands

 

SHOW COMPLIANCE
Currently, holiday park site owners have a legal obligation to manage fire safety under the Regulatory Reform (Fire Safety) Order 2005 (“the FSO”). The act applies to all non-domestic premises including certain types of parks, such as those with common areas in leisure complexes, restaurants and guest houses. With park residents often mingling in these types of campsite community buildings, the threat to human life is very real.

Just a few years ago, there was an incident at a leisure facility on a campsite near Newquay, which resulted in extensive damage to several communal buildings including a swimming pool, sauna and gym. So, not only is protecting against fire a requirement under the FSO, it is also vitally important to avoid the financial implications, which can be huge.

 

A fire forces site owners into a massive rebuild operation, potentially putting them out of action for a season for more. A system, like Ramtech’s WES3, places the power in site owners’ hands. It’s an EN54-25 compliant connected device, that can be deployed at various points across holiday parks on stands.

It acts as an emergency response system, with automatic smoke and heat detectors responding to site incidents and maintaining 24/7 coverage through the CONNECT unit, otherwise known as the brains of the system. The WES3 is also IP55 rated, which means they are suitable for outdoor areas and won’t be affected by varying weather conditions. What’s more, the CONNECT system ensures off-site notifications can also be enabled, informing site owners and even alerting emergency authorities.

 

RECENT FIRE REPORTS provide a stark warning to site owners.

 

ROBUST FEATURES
While sites must ensure that fire safety is robust, other park management features that support the efficient and daily running of the park, are also welcome. This is where technology has evolved to help answer these added value requirements at the same time as emergency response needs. WiSE, for instance, is a reliable business information and monitoring platform providing real time alerts, data and information about security coverage. For holiday park operators, WiSE can also extend your existing security and fire system coverage, reducing the complexity and cost of enhancing your risk management systems.

The WiSE wireless security solution gives you peace of mind that your holiday park business and on- park properties are being securely monitored 24/7. Powered by long-life batteries and connected to a reliable radio technology, the system allows thousands of devices to be linked to a central base station that creates an instant alert via email, text or pager. WiSE is not dependent on SIM or WiFi to function, which is great for sites with little or no data or internet coverage.

 

WISE CAN ALSO EXTEND your existing security and fire system coverage.

 

Winter and spring are the ideal times to review a site and prepare it for the busier Easter and summer period. This should vitally include fire safety standards - as once peak season arrives, and the warmer weather attracts more visitors, the heat, coupled with popular campsite activities such as fires and barbecues, can be a real melting pot in terms of park accidents.

For more information on how Ramtech’s solutions can help protect holiday park sites, visit www.ramtechglobal.com

KEEPING YOUR CAMPERS HAPPY

KEEPING YOUR CAMPERS HAPPY

Neil Campbell, a veteran traveller, offers some friendly campsite feedback...

BOTH CANTERBURY AND HENLEY campsites have merited return trips. Pic. The Camping and Caravanning Club

 

As I scooped out the huge pool of rainwater in the middle of our collapsed inflatable tent with an old ice cream tub, I thought to myself “I absolutely love camping!” Ridiculous as this may sound, given that we were racing against time to bail out and re-inflate the tent before a fresh deluge, campsites always give you an adventure, memories to treasure and something to laugh about.

They are a truly analogue experience in a digital world, are eco-friendly, cheap and — especially after the pandemic — offer a huge dose of freedom. We have used campsites and holiday parks all over Britain, from the Isle of Skye to the Jurassic coast, from Snowdonia to Essex’s Mersea Island. And they have been infinitely varied — from little more than a farmer’s field with six pitches and a neighbouring bull (but a view of the Highlands) near Loch Ness, to brilliantly-run and comprehensively- equipped holiday parks in Norfolk.

 

WE LOVE TO MAKE the most of on-site opportunities like pond dipping. Pic Kelling Heath

 

MAKE OR BREAK
But the good ones all have several things in common that can make or break a camping holiday. From a veteran camper’s point of view, what is an ideal campsite? A speedy check-in process is a massive bonus and gets the holiday off to the right start, particularly after a long journey with everyone a bit grumpy. Most of the form-filling of checking-in and payment can be done online in advance, so it should be a straightforward matching of you to your pitch number and off you go.

Our most recent trip, to the Graffham campsite in Sussex in June, had check- in down to a tee — we didn’t even have to leave our car, and were checked in and being shown to our pitch within a minute or two. The staff greeting you are also critical — a cheery welcome makes a vast difference and costs nothing. And if the numbering of pitches is clear and the directions to facilities are easy to understand, you’re off to a good start. An early check-in and late check-out time is always good.

 

If the previous occupant has left by mid-day, there is no reason why the new one shouldn’t arrive at 1pm — really, what needs to happen in that hour? It makes a big difference if you have set up camp and are sitting down with a cuppa by 4pm rather than toiling at 6pm when painfully delicious barbecue smells start to waft around. Compare this to a lengthy check-in at 3pm, surly or indifferent staff and a confusing layout, and the difference between a well-run campsite and its opposite is clear.

I’ve also developed something of an allergy to “sign-usitis”: signs with information or warnings are fine in moderation, but a plethora of signs with rules outlawing a long list of activities have me wondering if I’m a customer or an inmate. One rule I am keen on, though, is quiet after 10.30pm — camping can be tiring! I’m glad to say that the vast majority of sites these days are well run — word gets out about the bad ones, and they tend to go out of business.

 

GOOD DRAINAGE is key if the elements conspire against you.

 

ON THE LEVEL
Pitches obviously vary hugely, and campers have different expectations depending on what type of campsite and what level of pitch you have booked — but the cost and the pitch should match. A normal-size grass pitch is not the same as a jumbo pitch with electricity and a water tap. But it is reasonable to expect all pitches to be clean, newly mown if appropriate and — my pet bugbear — decently level, or the means to make it so (such as stones to level up a motorhome, as we were able to use on a campsite in Skye).

At Graffham we had a secluded forest pitch with electricity, and it was level and large enough both for a tent and pop-up gazebo — we also had a lovely soundtrack of birds. In terms of proximity to facilities, I think a one or two-minute walk is fine — and we always take our bikes, so that can speed things up. No-one wants to be pitched right next to facilities. I would never want a pitch within earshot of washrooms — we’re talking hand-dryers and hairdryers, and with screening it’s possible to keep them out of everyone’s eyeline too.

 

HELPFUL SIGNS ARE FINE, but too many can leave you feeling a bit put upon.

 

It hardly needs to be said that facilities need to be kept clean and appropriately equipped, that is just a fundamental of a decently-run campsite. If there are coin-operated hairdryers, that is probably worth mentioning at check-in, and if there have to be time-limited button-operated showers, please can that be at least 20 seconds and not less than ten? This seems like a fairly lengthy wish- list, but campers do return to well-run sites. We’ve been back to Kelling Heath holiday site in Norfolk a couple of times over the past decade, and I remember it well from a trip when I was ten — several decades ago!

It’s a large holiday site, well-run and friendly with a great shop, and close to the coast, cycling routes and a steam railway. It’s also a fabulous site for kids, with acres of space. Canterbury and Henley campsites have also merited return trips — as well as being great sites, they are close enough for a weekend trip, and just a short drive or walk into the city. We’ve also done quite a few one-off trips to campsites for particular reasons — at Bala, in Snowdonia, we were doing an outdoor activity week including zipwiring, kayaking and coasteering, so a quiet and peaceful campsite with a great view was ideal at the end of each day.

 

A SPACIOUS, SHADY and secluded pitch — with added birdsong.

 

PREMIUM SPACE
At Norman’s Bay in Sussex, we wanted to be right by the beach. Of course, there is a premium on space at seaside sites, but this was well run by friendly staff, with a good shop and — heaven-sent given its coastal location — a visiting fish and chip van. It also had a railway station within ten minutes’ walk for car-free trips to Hastings and Brighton. Camping is pretty cheap at any time of the year, and so is great for young people — dare I mention the word “festivals”?

If you’re on a budget, it is perfectly possible to get a basic grass pitch for a tent for £12-17 per person per night, and with a coolbox it’s fine. If you go slightly out of season, you can still get great weather but lower prices, perhaps in or around summer half-term or mid-September. Larger sites with a wider range of facilities such as swimming pools do cost more, as is reasonable — you do get what you pay for. We paid about £20 per person per night (pppn) at Graffham in June and at Norman’s Bay in August, for instance, but for a basic pitch without electricity at Bala in mid-September it’s about £12pppn.

I’ve found it worth joining one of the camping, caravanning or motorhome clubs, both for their reviews and online communities, but also as a source of expertise — and for easy booking. The AA’s camping guides I’ve also found to be reliable, and I’ve used pitchup.com and Cool Camping as well to book. I will say that a set of good photos and an accurate description can often swing a decision to reserve. We tend to go away for four or five nights if we’re tent camping and go a couple of times a year. That feels like the right length given that camping is quite intense — you’re outside most of the time, and at the mercy of the elements. When we’ve motorhomed we’ve gone for one to two weeks, as you’re more self-contained and setting up and touring is easier. You even get a decent bed!

LUXURY PODS ON LAKE WATER’S EDGE

LUXURY PODS ON LAKE WATER'S EDGE

 

WATERSIDE LAKE PODS are a top attraction at the luxurious Clawford Lake Resort.

 

Stunning 80-acre holiday destination, Clawford Lakes Resort and Spa, has released details about its luxury ‘lake pods’ which are available to book from April 2022.
The brand-new lake pods are perched right on the water’s edge, with a glass wall flooding the cabin with natural light and private balcony offering incredible views out onto the sparkling lake. Perfect as a romantic cosy hideaway, they offer all the authenticity of a traditional ‘camping-style’ trip but with home comforts such as a compact but practical kitchen, open plan living, kitchen and dining area and bathroom with walk-in shower, a perfect blend of modern living and close-to-nature tranquillity.
The exclusive Clawford Lakes Resort and Spa is 22 miles north of Dartmoor National Park, and just a 30-minute drive from Cornwall’s north coast, making it a perfect base for visitors who want to spend time in Devon as well as exploring Bude, Padstow and St. Ives.
The site is also situated within the North Devon Biosphere, one of six reserves in the UK created by UNESCO that finds creative ways for people and nature to thrive side-by-side.
Lakeshore Leisure Group is a UK leisure brand offering high quality holiday accommodation including self-catering rental cottages and lodges, hotel accommodation and privately owned lodges across three Devon locations; Otter Falls, Lakeview Manor and Clawford Lakes.

WISH YOU WERE HERE – Brighouse Bay Holiday Park in Southern Scotland

WISH YOU WERE HERE

Picture postcards from Brighouse Bay Holiday Park in Southern Scotland…

 

Southern Scotland’s Brighouse Bay Holiday Park in Dumfries and Galloway has been named by the AA as the best campsite in Scotland. The family-run business near Borgue beat hundreds of other eligible parks in Scotland to the title when it was announced in November.
Awards given by the AA – based on guest reviews and a “secret shopper” visit by inspectors - are regarded as the Oscars of the holiday parks industry. The seaside park’s facilities, services and levels of hospitality all went under the microscope – and each was found to meet or exceed the AA’s highest standards on every level.

 

 

As well as welcoming campers and the owners of touring caravans and motorhomes, Brighouse Bay provides a number of other accommodation options. They include luxury holiday lodges to own and to hire, some with private hot-tubs, plus cosy glamping lodges which are especially popular with young families.
A member of the prestigious Best of British group of independent parks, site facilities include an 18-hole golf course with spectacular coastal views, and a leisure complex which features an indoor pool, bistro, bar and family entertainment.
Activities available on the park include a mountain bike pump track and, during the summer, pony trekking for all ages as well as an all-tide slipway for boat owners.

 

 

Not that Brighouse Bay is any stranger to awards for it has been graded 4 stars by inspectors from VisitScotland and won a number of environmental accolades. These include the David Bellamy Conservation Award at its top gold level, achieved for over 20 successive years in recognition of its many wildlife initiatives.
It also gained an additional award last year for its work to conserve hedges and woodlands, plus wildflower areas which provide vital foraging for honey bees and other pollinators. The park is also undertaking an ambitious rewilding project in areas of the grounds which will help provide additional wildlife habitats.

Brighouse Bay
Tel. 01557 870 267
www.brighousebayholidaypark.co.uk

ON THE MENU

ON THE MENU

Common sense options for your on-site food servings…

 

KEEP THE CUSTOMERS happy with a wealth of catering options to suit all tastes.

 

According to a YouGov survey of Britain’s most popular dishes, roast chicken just overtook fish and chips at the top of the taste bud pops.
For the record, both share 85 per cent of the adult popularity vote, with the all-day English breakfast hot on their heels at 83 per cent.
In an ever-changing world, it is good to know some of the old traditions still have staying power.
But ignore the march of not just new eating habits but preferred ordering techniques at your peril. It is no good sitting back and watching your residents receive their Just Eat, Deliveroo and Uber Eats deliveries bypassing your on-site restaurant and take away options.

If Covid taught us anything it was to be flexible with our hospitality business and to embrace new ways of creating business. That means reaching for the clouds with an assortment of your own bespoke APPs to boost business including holiday cabin deliveries.
Personally, while juggling the grandchildren and their bingo cards, I loved ordering my holiday park drinks from my table via an APP only to have them arrive at the table within minutes.
Statistics provides the power to make knowledgeable decisions about our on-site catering. In another survey, OpenTable found that the average British person spends over £4k on dining out each year – that’s a quarter of some people’s annual income.

 

HAVEN HAS LAUNCHED its own Academy to train chefs for its 40 plus holiday locations.

 

EATING OUT
The study also revealed that Brits eat out 1.5 times on average per week and spend about £53 per meal. We are now seeing the evolution of industry trends, fuelled by the population’s growing appetite for eating out.
Increasingly, all-day eating is becoming the norm. Set meal times are a thing of the past – people want to be able to grab a bite to eat at any time of the day in a casual and informal environment.
Why limit yourself to just on-site customers when you can build a reputation and extend your reach throughout your geographic area. South West Holiday Parks teamed up with an award-winning Devon restaurant business as part of an overhaul of its leisure facilities at Coast View Park. The new ODE&Co restaurant welcomes park guests as well as the general public.
Visitors to the 120-seat venue can enjoy sour dough pizza cooked in a wood-fired oven from an open kitchen and prepared with impeccably sourced ingredients including organic flour and 100% buffalo mozzarella from Laverstock farm in Hampshire.
ODE&Co also takes advantage of the fresh seafood available on its doorstep, serving local catch, crab, lobster and grills. Locally sourced beverages include craft ales from Two Beach Brewing Co, organic and bio dynamic wines, local ciders on draft and soft drinks.
The restaurant has panoramic views of South Devon coast from the newly created inside and outside seating areas. The restaurant will also offer take away and delivery services using electric vehicles.
Catering to a wide range of budgets and tastes can create challenges for operators – particularly when you’re looking after diverse needs and expectations on the same site, from campers in tents to guests in luxury holiday lodges.
It’s an issue they recognise at the award-winning Tyddyn Isaf Camping and Caravan Park in Dulas, Anglesey.
The Anglesey campsite has been owned and operated by the Hunt/Mount family for 45 years. Long before a restaurant was created on site, however, food was still on offer, thanks to a very forward-thinking purchase of a pizza oven.

 

SERVICE WITH A SMILE is always appreciated. Pic. Golden Sands Holiday Park.

 

While guests can enjoy a casual meal in the restaurant, there are also options available for those who want to dine alfresco.
Thinking outside the box and a firm believer in supporting local businesses, Tyddyn Isaf partnered with The Great Orme Brewery to create their own range of four local ales and a craft lager.
Catering surely is a complicated business. Add to those complications the challenge of recruiting and retaining good staff and you will know that making money through on-site catering is not for the faint-hearted.
Hospitality and catering professionals met recently to discuss apprenticeships and their role in reducing the severe people and skills crisis in hospitality and catering. The common issues were recruitment and ensuring a path of continuous professional development.
Food prices have gone up at their fastest rate in nearly 30 years - but there is worse to come, experts have warned.
Soaring food costs and the energy bill crisis drove inflation to 5.4% in the 12 months to December, up from 5.1% the month before, in another blow to struggling families.
The last time inflation was higher was in March 1992, when it was 7.1%. And with gas and electricity costs set to rise further in the spring, analysts predict it will reach that level again.
As one of Britain’s leading family holiday companies Haven own and operate 40 award-winning family holiday parks throughout England, Scotland and Wales. Haven appear to be opting for do-it-yourself solutions, covering their catering bets with options for extreme ends of the food chain.
Holidaymakers heading to Lincolnshire’s coast could have another option for their meals with a number of jobs being advertised at a Burger King in a holiday park.
Numerous jobs are being advertised for roles at a restaurant in Mablethorpe - but the fast food chain is yet to confirm whether it will be being built.

 

ENSURE FIXTURES and furnishing suit your target market and menu offering. Pic. Hubbox

 

HOME GROWN
Haven is also introducing an opportunity for budding chefs to receive on-the-job skills and experience training as part of its new Haven Chef Academy.
This new training academy will provide fundamental learning experience for 200 specially selected trainees who will be inducted into an 18-month development programme with access to world class kitchen facilities, working alongside professional chefs as well as having a personal talent coach and mentor. Once initial training is completed, trainees will be placed at one of Haven’s coastal parks across the UK to embark upon priceless on-the-job training.
“This is a fantastic opportunity for anyone who is eager to get into the food & beverage industry,” said Anne Blyth, Talent Director at Haven. “This carefully curated programme will be hugely beneficial to all those selected, giving applicants the tools they need to begin a fantastic career and get that essential on-the-job training which is very hard to come by these days”.
Successful applicants will start their time at Haven Chef Academy with an initial accelerated eight week learning programme that will provide them with a sound start into the industry with several tailored masterclasses and live demonstrations leading into an on-the-job learning structure. The selected trainees will be lucky enough to be earning whilst learning at one of the best places in the leisure industry – plus they will gain a professional industry recognised apprenticeship qualification through Haven’s training partner Lifetime.

 

TAKE A REGULAR STOCK CHECK of your restaurant offerings to ensure it is suiting your customers. Pic. Cofton Holidays.

 

“Emerging out of several lockdowns where the appetite for jobs have been slim, this is an immense opportunity for those who are struggling to get back into the hospitality industry,” said Joe Hurd, celebrity chef and Lifetime Ambassador. ”These opportunities are hard to find and as no prior experience is needed applications are open to all who are hungry to start their culinary career and gain from the expert tuition on offer.”
WITH millions of British holidaymakers heading for holiday parks in the UK this year, one of the major attractions for most visitors was that the cooking would be done for them. Catering is the vital ingredient of the holiday park business menu.
From high-class restaurants to family-friendly pizza cafes, the choice on offer at many locations is vast. Quality food and good surroundings are key to the restaurant enjoyment factor with staff service and excellent menus par for the course in these competitive times.

 

 

PEAKS OF PAMPERING

PEAKS OF PAMPERING

New and returning customers will be welcomed to Celtic Holiday Parks…

A HYDRO POOL COMPLEX provides guests with therapies and relaxation.

Wellbeing, beauty and fitness facilities are among the new features waiting to welcome this year’s visitors to a multi award-winning Wales holiday park group.
Celtic Holiday Parks, based in Pembrokeshire, says it has responded to customer feedback at its three parks by investing in new ways to improve the guest experience.
Business owners Huw Pendleton and his parents Vic and Ann say that the changes will ensure the family-owned group will continue on its course of attracting a new generation of visitors.
“Parks are no longer a one-size-fits-all proposition, and we intend to deliver the type of experience which people have been telling us they want from a holiday,” said Huw.

 

“They still expect fun, but many would rather visit a cocktail bar than a clubhouse, enjoy gastro-pub style meals, and enjoy treatment rooms with first-class facilities and ethical, organic products.
“Beautiful and well cared-for natural surroundings are also often preferred over artificial attractions, and accommodation needs to be exciting, glamorous and perhaps just a bit magical,” Huw continues.
“Many of our guests are repeat visitors, and relatively new to the concept of a park holiday, so we are constantly challenging ourselves to ensure they have something fresh to look forward to.”
Open from March 1st, both new and returning customers in 2022 will be welcomed to surroundings which are a far cry from what met the often more modest expectations of two or three decades ago.

 

NEW DEVELOPMENT WORK is also taking place at Meadow House Park in response to customer demand.

 

FIVE STAR
Five-star accommodation with private hot tubs, safari tents, cosy log cabins, and to-die-for interiors with four-poster beds and designer décor are all part of the pampering process.
“We are privileged to be located in one of the most exquisitely lovely corners of Britain, home to the country’s only coastal national park, so tend to attract people who readily appreciate quality surroundings,” said Huw.
“But although we are continually investing in our parks, our family’s twenty year experience tells us that happy memories are also fashioned by just how welcome people feel.
“That’s why we were delighted to have been given three major awards recently in which the parks’ friendly atmospheres and helpful, cheerful and caring staff all played a big part.”

BLUEBELL PODS AT NOBLE COURT provide guests with a private spa pool and a chance for al-fresco dining.

 

 

BOOKINGS BOOM
The accolades came from bookings giant Hoseasons, Welsh Enterprise, and LUX life magazine – and sit alongside the parks’ Best Caravan and Glamping in Wales distinction from Visit Wales.
Celtic Parks’ picture-perfect Pembrokeshire locations are near the market town of Narberth (Noble Court and Croft Country Park) and overlooking Amroth Bay (Meadow House Park).
Each, said Huw, has its own distinct character with which couples and families often fall in love, leading to their decision to buy a holiday home for four-season use.
“The popularity of UK holidays in recent year has not been for reasons anyone would have chosen, but it has certainly opened many people’s eyes to what a fantastic experience it can be.
“Our record bookings for next year suggest this is no flash in the pan, and I’ve every confidence that we will be investing and raising the bar even higher over the next twelve months,” said Huw.

Celtic Holiday Parks
Tel. 0800 1777 411
www.celticholidayparks.com