FAMILY PARK TAKES TOP HONOURS

FAMILY PARK TAKES TOP HONOURS

GARETH ROWLAND and his daughter Kelly, centre, plus members of the park team receive their top park award

The family owners of Holivans, a holiday park near Mablethorpe, in Lincolnshire, are celebrating after being crowned as the county’s leading provider of park holidays happily coinciding with their 70th anniversary celebrations. The long-established business scooped the top gold accolade at the Destination Lincolnshire Tourism Awards in the Camping, Glamping and Holiday Park of the Year 2022 category.

Today it provides more than 172 pitches including luxury lodges with private gardens and hot tubs, holiday caravans to rent and own, glamping units, and pitches for touring caravans, motorhomes. Facilities include indoor and outdoor activities for youngsters, plus the park’s popular Tow Bar where families can relax over drinks and enjoy evening entertainment.

“We are immensely proud to have achieved this gold award from Lincolnshire Tourism, not least because we were up against so many other superb parks in the region,” said managing director Gareth Rowland “It is especially important to us as judges were looking not just at the quality of what is provided, but also the standards of service and hospitality on offer to guests. “Delivering this is in the hands of our friendly and hard-working staff team who always go the extra mile for customers, so they must also take a big share of the credit.”

ALL ABOARD SEARLES NEW TRAIN

ALL ABOARD SEARLES NEW TRAIN

THE HOP-ON, HOP-OFF SEARLES LEISURE RESORT train is a visitor favourite in Hunstanton, Norfolk.

After an extensive search, Searles Leisure Resort, in Hunstanton, Norfolk, has managed to find a replacement train after its former loco was retired this summer following 30 years of service.

The hop-on, hop-off train is an easy and convenient way for guests to travel around the park, stopping at its many different leisure, entertainment and dining facilities.

It also heads out of the resort and into Hunstanton town centre, allowing passengers to disembark at attractions such as Old Hunstanton beach and the lighthouse.

RETURN ON INVESTMENT

RETURN ON INVESTMENT

All aboard for the Brean Leisure development journey...

MAJOR INVESTMENTS include the on-site Brean Country Club.

Regularly attracting over 500,000 visitors annually, Brean Leisure is a 200-acre resort that is reaping. Over the last 10 years over £15 million has been invested to improve the holiday experience of guests at both Brean Leisure Park and its sister sites. The group has a cluster of four parks at its Somerset base, Holiday Resort Unity, Golden Sands, Brean Country Club and Brightholme.

The combined offering boasts 165 hire fleet caravans and lodges, 750 private holiday home owners and a small matter of 400 touring and camping pitches. Not surprisingly, 150 employees work across the year while the overall number swells to 250 in peak summer months. The team’s main focus since 2021 has been on sustainability, adopting the slogan ‘Sustainability at Heart’.

The move has seen the company achieve some outstanding outcomes through mixed recycling, food recycling and energy initiatives. Although the founders, the House Family, remain the driving force behind the business, they could not have manage it alone. They gratefully acknowledge the help and support from past and present management and team members and hope they have enjoyed being part of the family-run enterprise in Somerset. Alan House comments: “The family are committed to reinvesting heavily into the park and the facilities to make it even better.

Planning permission has been received for an expansion to Brean Splash Waterpark and a flagship new entrance and entertainment complex at Holiday Resort Unity. “There’s an annual investment into new hire fleet accommodation of around £1m which keeps standards high and generates good used stock to then sell onto the private owners areas. “We are always planning at least two years in advance and looking at how we can enhance the experience and satisfaction of our guests.

The Brean story started when Albert and Marie House bought Unity Farm in 1946 and for the next 30 years ran the farm primarily as a dairy farm with a herd of 140 cows. They then supplied the local area with milk that was bottled on the farm. The farm grew to include a number of pigs and sheep and a milk round. Bert also had a passion for horse racing and enjoyed success with a number of winners in both flat and national hunt races.

As far back as 1946, camping was a very popular past time and Fry’s Chocolate Factory, from Bristol, pitched large tents on three fields of the farm for a two-week period during the summer so that their employees could have a holiday by the sea. What we know today as Holiday Resort Unity, spread its early roots there, and it wasn’t long before many groups including Boy’s Brigade Troops from across the country were coming to Brean for holidays.

 

DRIVEN BY THE FOUNDING HOUSE FAMILY, Brean Park is very much a team effort.

 

PLANNING PERMISSION
In 1948, planning permission was granted to change the use of some of the farmland to caravans and camping and 20 acres were converted to this use. During the 50’s and 60’s caravan and camping became a bigger part of the business and slowly the number of cows, pigs and sheep decreased. In the late 60’s ‘Bert’s Bar’ was opened on the resort and became one of the parks first main facilities. During the 70’s and 80’s the beginnings of Brean Leisure Park was created and the Mid Somerset Golf Centre which included Target Golf, driving range, pitch and putt and also an eight-hole golf course opened.

Through the years additional recreation activities were added including greyhound racing, a swimming pool, donkey derbies and open-air markets to name just a few. The park was now attracting a lot of visitors from the Birmingham, South Wales and Bristol areas and in the late 1970’s the House family bought out the other directors so that they could concentrate on their passion of developing leisure and holiday facilities for local residents and holiday makers. The directors of the park from this point forward were Mr and Mrs House Senior and also Richard and Bridget House.

The original golf course was expanded to 18 holes and Brean Golf Club was created. The course hosted a number of pro and celebrity amateur tournaments as well as becoming a members club and a facility for holiday guests to use. In 1980, the complex known today as the ‘Tavern’ was opened and was then known as the ‘Farmers Tavern’ providing a venue for evening family entertainment, functions and weddings. The complex also included an Amusement Arcade and fast food outlets.

The greyhound track was closed in 1984 and to improve the look of the park a significant landscaping project was undertaken across both Brean Leisure Park and also Unity Farm. Further facilities were added during the 90’s including a river tyre ride at the swimming pool complex and also the addition of two, ten-pin bowling lanes at Unity Farm in 1994. One of the biggest projects the team has undertaken was the RJ’s Entertainment complex, a £1m investment with an American theme that replaced Bert’s Bar and Chicks Roost with a 700 people venue capacity in 2000.

Over the next 10 years the development of the facilities continued and included a new toilet block in green field and also an extension to RJ’s called ‘Berties’. Always looking for fresh opportunities, in 2003 the company acquired the neighbouring ‘Golden Sands Caravan Park’ with an additional 20 static caravans available for hire. 2005 saw the opening of the Costcutter supermarket as well as a refurbishment to the Yellow Field toilet block.

With Holiday Resort Unity now providing holidays for hundreds of people every year the old reception and office building became outgrown and a new facility was opened in 2006 to improve the check in procedure of our guests. The old reception building was then converted into the over 18’s arcade at Unity Bowl. In 2008, a new toilet block was constructed at Brown Field and also the Caravan Sales building was constructed and opened.

The Resort was also awarded a 4 star holiday village for the first time by the English Tourism Board. Work to improve Brean Golf Club was completed in 2009 including the creation of the longest hole in Somerset. A family nine-hole pitch and putt was opened. A Subway franchise and a family restaurant were opened during 2010 following the purchase of a former pub just 100 metres from the entrance to Brean Leisure Park which is now the home of the Bay of India.

 

THE £2M INVESTMENT in Brean Splash included an indoor children’s splash park.

 

WATER PLAY
In 2011, the first phase of a multi-million pound project to create Brean Splash; a new pool and entertainment complex, was completed. The £2m investment in Brean Splash saw the opening of a new indoor 25m swimming pool, indoor children’s splash park and a seaside themed outdoor children’s play structure with three waterslides. Three years later the team completed the final phase of Brean Splash to include a new indoor pool area with mini slides.

Meanwhile, Brean Play, our new indoor soft play attraction opened, offering an all year round play facility and cafe. The concession at Fun City changed hands and will now be called Brean Theme Park. There was no question of resting on any laurels as in 2016, a new gym, sauna and steam room opened at Brean Splash as well as Rainbow Rings Waterslide, rapidly followed by a new Baby Pool and Disco Slide at Brean Splash Waterpark.

In 2018, work was completed on a new £4m golf and lodge development, marketed as the Brean Country Club; a premium venue for dining, weddings, events and lodge development for sales. Coast, a new dog-friendly café, opened in the former Legends bar. A year later, saw the addition of new hire fleet and a refurbishment of Wimpy restaurant, into The Pavilion Food Court, plus a new central stock distribution centre.

The Covid-19 breakout caused major disruption at the resort. This delayed new projects and inhibited operating across the year. Nevertheless, a new Ninja Warrior course was installed on the mezzanine at Brean Play with a new sandwich shop replacing Subway and the launch of ‘The View’ restaurant at Brean Country Club.

Installation of a new outdoor play equipment at the outdoor play area in 2021. Still open to opportunities, Brightholme Holiday Park, 300m from Holiday Resort Unity, was purchased a couple of years ago, adding 70 privately owned static caravans and a bar and restaurant to the combined offering.

BACK TOGETHER AGAIN

BACK TOGETHER AGAIN

Reporting from the Hoseasons owners conference...

 

EVENING ENTERTAINMENT at the Hoseasons Owners Conference 2022 gala dinner and Diamond Award Ceremony

 

The Hoseasons Owners Conference is always one of the UK holiday industry’s most hotly-anticipated events of the year. Bringing together hundreds of holiday park, lodge, and boating hire operators and a further 50 handpicked industry suppliers, there’s always a buzz in the air as the first week of November rolls around and people start getting ready for ‘conference’.

But last year’s event – the company’s 16th - was even more special than usual as it marked a return to it’s regular in-person format following a two-year break due to Covid. Held at The Celtic Manor Resort in Newport, South Wales, the Hoseasons Owners Conference saw more than 500 delegates treated to a mix of market insight from the team at Hoseasons and parent company Awaze, as well as a range of external speakers including Olympic Champion Hurdler Colin Jackson, markets commentator Justin Urquhart-Stewart and professional speaker Phil Hesketh.

TRADE SHOW
The two-day event also featured a trade show exhibition reception providing park, lodge, and boating operators the chance to network with key industry suppliers, including hot tub companies and holiday home manufacturers through to providers of IT business solutions, such as Elite Dynamics - the event’s headline sponsor.

Luke Hansford, Senior Vice-President of Business Development for Awaze UK, says: “The Hoseasons Owners Conference enables us to stay close to the networks of key suppliers within our industry and gives our owner partners the chance to speak directly to people who can help them achieve their growth ambitions. “Exhibitors are handpicked to reflect the best range of services our owners require to successfully operate and grow within the UK holiday accommodation market, and our 2022 exhibition was our biggest and best to date.”

The event culminated with the renowned Gala Dinner – a chance to recognise and celebrate the achievements and successes of the best-performing locations in the Hoseasons portfolio and reward then for the outstanding holiday experiences and service they have provided the company’s customers over the previous 12 months. Entertainment from comedian Michael McIntyre ensured 2022’s event will live long in the memory of those who attended.

 

DELEGATES ARRIVED to an exhibitor reception which kicked off the two day event

 

Paul Evans, Vice–President, Property & Portfolio for Hoseasons, says: “It really was a fantastic event and was great to see our industry back together again. Together we were able to reflect upon 2022 and celebrate some remarkable achievements, whilst also planning for success in 2023 and beyond.

“The year ahead will clearly come with its challenges, but the optimism in the room at Conference was palpable and it was great to hear owners sharing our positive outlook on the future for domestic tourism. “We always set ourselves the challenge of bettering the previous conference,” he says, adding: “Our team is already busy planning an even better one in 12 months’ time!” The 2023 Hoseasons Owners Conference is set to return to The Celtic Manor Resort on 7th – 8th November, 2023.

TOP TIPS FOR SPLASH PAD CARE

TOP TIPS FOR SPLASH PAD CARE

The experienced water play team from The Splash are available and ready to assist with any winter maintenance queries you may have offering full on-site solutions. With a cold snap firmly upon us, Technical Director, Greg Seale, shares some of his top tips to help with winter maintenance.

Greg urges on-going upkeep such as blowing leaves away and clearing the surface of the splash pad from any debris. Treat the surface with your recommended de-greener, this will help to protect the rubber and assist in preserving the surface of your splash pad. Make sure all pumps and pipes are drained and valves have been opened to allow for expansion with the fluctuations in temperature, in accordance with your winterisation manual.

With our systems, we recommend maintaining residual power to your system sequence controller to ensure that all system sequences are saved, so your splash pad is already programmed ready for opening next year. Ensure you have followed the full winterisation process recommended for your system and features. On-going support and training makes the shift between the seasons easy to navigate with the support of The Splash.

Whether it is technical advice or onsite assistance, the experienced team from The Splash can provide quick support for any splash pad service issues through it’s professional, nation-wide maintenance team. If you have a splash pad that needs winter maintenance, get in touch with the team for all your splash pad solutions.

The Splash
E. enquiries@thesplash.uk
www.thesplash.uk

WISH YOU WERE HERE – Treasure Chest

WISH YOU WERE HERE - Treasure Chest

We pay a visit to Dorset's Wareham Forest Tourist Park...

Named as the South West’s Campsite of the Year 2022 by the AA in its annual celebration of Britain’s top park destinations, Wareham Tourist Park stood out for its high-quality standards, first-class hospitality and tranquil location. Not far from Poole, Dorchester and the Purbeck coast, Wareham Forest Tourist Park was acquired 20 years ago by husband-and-wife team Tony and Sarah Birch.

Since then, they have invested much time and energy into creating five-star facilities and surroundings for campers and owners of touring caravans and motorhomes. Today, the park draws guests from all over the UK and mainland Europe and says that 70% of its customers comprise people making repeat visits. As well as paths to explore around the park’s wooded grounds, there is a heated outdoor pool, children’s play area, park shop, and comfortable modern shower and toilet facilities.

 

 

Wareham Forest Tourist Park also has a reputation for its pet-friendly nature, and even provides a warm shower to pamper pooches following their countryside rambles. Highlights include an outdoor heated swimming pool, open from late May to early September, a popular play area and the Park organises regular visits, for the convenience of guests, of a wide range of street food stalls.

The park is managed today by Tony and Sarah, assisted by their daughter Chrissy and her husband Benn the park is open all year round, enabling touring guests to enjoy the countryside throughout the four seasons, and when nearby visitor attractions are less busy. Wareham Forest is also a member of the Best of British group of independently-owned parks in Britain and has won other awards for helping to sustain wildlife.

Wareham Forest Tourist Park
Tel. 01929 551393
www.warehamforest.co.uk

RELIABLE BROADBAND TOP PRIORITY

RELIABLE BROADBAND TOP PRIORITY

THE DESIRE TO WORK from a holiday home is helping to power the demand for holiday home ownership, according to My Holiday Caravan.

Access to reliable broadband is now the top consideration for holidaymakers when looking for a caravan or holiday park to stay in, according to new figures. Market research recently undertaken by rural broadband specialists Voneus Broadband found 59% of visitors look for sites with suitable internet as a top priority when selecting a caravan or holiday park for trips away.

The survey of 3,000 holiday-goers, who have visited a caravan or holiday park in the UK within the last five years, named reliable broadband as more of a priority than site location (57%) and cost (49%). Additionally, 42% of those surveyed have opted for a certain site over another when booking a holiday purely because of the availability and access to the internet. Despite being on holiday, the data from trip-makers reveals working remotely, streaming TV and films, and gaming, are some of the main reasons people look to jump on the Wi-fi.

INTERNET SPEEDS
As a result, access to connections with strong download and upload speeds has become more important, with 91% of those surveyed considering broadband connections when looking for places to stay more than they did 15 years ago. However, it is not just adults who are considering their connections when planning a place to stay, with 43% of parents stating they have had requests from their children to stay at a park with a reliable broadband connection.

For caravan and holiday park owners, the demand for sufficient internet access on holidays could also translate to a boost in income, with 83% of guests stating they would pay additional costs to stay in a site with a strong connection. Figures revealed 61% of people would pay up to £10 per night on top for access. Francesca Lee, chief commercial officer at Voneus, which delivers full fibre and wireless broadband to rural and hard-to-reach communities across more than 25 counties in the UK, said: “This market research paints a fascinating picture into the mindset of the modern caravan and holiday park guest and where current priorities lie.

“By not having sufficient broadband capabilities in place, park operators could be significantly missing out on bringing visitors through the gates during the busiest parts of the year by failing to invest properly in this vital utility.” Paul Craven of My Holiday Caravan, says that WFHH – or “work from holiday home” - is helping to power the demand for holiday home ownership. “Many people are now realising the benefits of buying a bolt-hole which can be used both for leisure and as a substitute for the kitchen table or bedroom when working,” he said.

“Different surroundings can fire new inspiration, not least if you’ve chosen a loved location in the countryside or by the sea that your holiday home overlooks. “But rural life can also mean rural broadband, and with it the frustrations of a far slower internet speed than you might be used to at home. “If you choose your holiday park carefully, however, there are some with superb broadband coverage which will mean you can surf and stream in the fast-lane all day long.

“In particular we recommend to buyers the forty-plus parks operated by Park Holidays UK which has invested literally millions of pounds in new fibre technology. “This is in contrast to the many parks which transmit WiFi across their sites, and which is rarely successful as holiday homes generally resist the penetration of the signals. But Park Holidays UK connects each holiday home directly to fibre broadband, meaning owners can work or relax on-line without the irritation of constant buffering,” said Paul.

THE DIVERSIFICATION JOURNEY

THE DIVERSIFICATION JOURNEY

 

FOLLY FARM’S new lodge offering blends seamlessly with the attraction side of the business.

 

Families who holiday in South Wales will typically include a trip to Pembrokeshire’s fabulous Folly Farm Adventure Park. Located just 15 minutes from the popular seaside resort of Tenby, this fun-filled destination, complete with vintage fairground and world-class zoo, is now the largest privately-run, paid for visitor attraction in Wales.

A working dairy farm until the late 1980s, Folly Farm has expanded so much over the last 30 years that it’s now a shining example of what can be achieved with a clear commercial vision and a diversification strategy to match.

 

 

TAKE THE PLUNGE
And it was this never-stand-still spirit that led Managing Director, Chris Ebsworth, to take the plunge and open a holiday park next to the visitor attraction just after the first lockdown. This 43-pitch five-star touring park and campsite - complete with four cool and quirky Showman’s Wagons - has been so popular over the last two years that Chris has now decided to diversify further into the holiday let market with the addition of six fairground-themed luxury lodges with hot tubs.

Chris knew introducing lodge accommodation was something he wanted to do to capitalise on continuing strong demand for UK breaks, but he also knew it would be prudent to call on the advice, guidance and support of a trusted expert partner to help bring his vision to life, his product to market and crucially to ensure the best possible return on his investment.

That’s when he turned to Luke Hansford, Vice President Business Development at Awaze – the parent company of staycation specialist Hoseasons – a decision Chris says has ensured the location’s new lodge offering blends seamlessly with the attraction side of the business as part of an all-round ‘stay and play’ package perfect for families looking for experiential breaks.

 

FOLLY FARM is a shining example of what can be achieved with a clear diversification strategy.

 

“We’ve always been farmers, it’s in our blood, but diversification is what keeps us thriving as a privately owned, family run business,” says Chris, adding: “We could see the lodges were a good idea, but it quickly became apparent as a relatively new accommodation business, that we would need to draw on the expertise, knowledge and professionalism of a brand like Hoseasons that has successfully been delivering family holidays for years.”

“We had many meetings with Luke to run through the options, weighing up the pros and cons of different types of accommodation before making our decision. He also supported us to perfect the presentation of our new lodges – from reflecting the Folly Farm brand in the interiors to making sure the landscaping and planting were right.

“Luke was also instrumental in bringing to our attention the importance of an arrival experience for our guests – something which has resulted in a brand new customer reception, along with plans for an onsite shop selling local produce, which we are hoping to open next year.”

 

FOLLY FARM opened a holiday park next to the visitor attraction just after the first lockdown.

 

PAYING DIVIDENDS
Luke believes the care and attention Folly Farm have put into their new development will pay dividends over the next few years as families see the value of staying somewhere aspirational with fantastic facilities, activities and entertainment on their doorstep.

He says: “It’s been an absolute pleasure working with Chris to bring his vision to market. He really understands the importance of continuing to evolve the offer so that they stay relevant in an ever-changing market. “Pressures on family budgets mean people will be looking to get the most out of their UK breaks over the next few years – something that bodes well for locations like Folly Farm Adventure Park who know they need to invest and innovate to keep pace with guest expectations.

 

CHRIS EBSWORTH worked with Hoseasons to fill his lodges and showman’s wagons.

 

“You only have to look at their high occupancy rates and average 9.6 out of 10 rating on our independent review system Revoo to see their approach is working.” Working with Hoseasons to fill his lodges and showman’s wagons has given Chris the confidence to push on with the next phase of development, including rhino-themed lodges overlooking the black rhino enclosure, lion-themed lodges and giraffe-themed safari tents – all of which are expected to be up and running by Spring next year. All the new lodges and showman’s wagons at Folly Farm Adventure Park are exclusively available to book via Hoseasons.

www.hoseasons.co.uk

MAKING A VIRTUAL SPLASH

MAKING A VIRTUAL SPLASH

 

Visualising a splash pad that hasn’t been constructed can be challenging so using Virtual Reality technology, The Splash has revolutionised the process of designing a splash pad that is perfect for your holiday space. Renowned for pioneering a more sustainable approach to water play with their Eco Splash range, the latest innovation from The Splash enables users to view their bespoke splash pad, within any proposed setting, from the comfort of your office.

Users now have the opportunity to get a feel for how space flows, perspective and visual assistance in decision making around layout and features, prior to any building work commencing. Due to the design and manufacturing capabilities at The Splash, all features are custom-designed and made to order which allows endless theme options to either compliment or coordinate with any location.

VR plays an important role in evaluating design concepts and can also be used as a sales or presentation tool with other team members. If you’re considering a new splash pad, or an update on an existing facility and would like to discuss Virtual Reality visualisation of your project, contact enquiries@thesplash.uk https://thesplash.uk

JAW-DROPPING ATTRACTIONS

JAW-DROPPING ATTRACTIONS

 

THE COMBINATION of both Black Manta and Aquaman into a single, jaw-dropping water ride complex is a first for the European market.

Parque Warner Beach, an outdoor water park, is one of the main tourism and entertainment destinations in Madrid boasting 40,000m2 of dedicated attractions and entertainment themed around Warner Bros. favourite characters. The family destination recently celebrated the opening of two new rides: Europe’s first TornadoWAVE® 60/ FlyingSAUCER® 45 complex, from the Canadian water ride manufacturer ProSlide.

The combination of both Black Manta and Aquaman into a single, jaw-dropping water ride complex is a first for the European market. Parque Warner Beach uses this exclusivity to great effect by offering its guests an attraction unlike anything else in the region. The TornadoWAVE® 60 at Parque Warner Beach, named Black Manta, is a famous water ride feature for more than just a few reasons. In 2014 and 2017, it was part of installations that won first place at the IAAPA Brass Ring Awards, in the category of ‘Best New Water Ride’.

 

ATTENTION GRABBERS
The TornadoWAVE® at Parque Warner Beach immediately grabs the attention of anyone nearby. The first thing you notice is that it’s a striking spectacle of design and engineering, boasting what ProSlide calls “the only true arched wall in the industry”. The company custom designed the ride to give guests a thrilling experience that takes them through 120m of flumes and features.

Then there’s the ride experience, which uses five-person rafts to send the riders into “near-vertical, zero-G moments”. Riders begin as the rafts gather speed and then drops into the TornadoWAVE® 60 from above. Experiencing long hang times, the rafts are specifically designed to sweep across the width of the wall while keeping riders suspended in the air before descending into an out-run.

 

PARQUEWARNER BEACH, an outdoor water park, is one of the main tourism and entertainment destinations in Madrid.

Part of the same complex is Aquaman, Parque Warner Beach’s FlyingSAUCER® 45 – also from ProSlide. The ride shares similarities with the TornadoWAVE® 60 in that they both have instantly recognizable profiles and have an award-winning pedigree; the FlyingSAUCER® has been the recipient of Golden Ticket Awards, IAAPA Brass Ring Awards and the coveted IAAPA IMPACT Award.

Aquaman’s FlyingSAUCER® is a patented, high-speed, accelerating turn that makes riders feel like a World Cup ski racer. Riders are accelerated through the turn and experience what’s described as a “drop and dive sensation” while they race along the outer wall. In keeping with the park’s Warner Bros. theming, each ride is visually designed to complement a character from Warner Bros.-owned DC Comics. Parque Warner Beach made eye-catching attractions even more stunning with inspiration from Aquaman and his foe, Black Manta.

www.proslide.com