CARRY ON GLAMPING

CARRY ON GLAMPING

Eco-credentials and a unique experience are top of the list when it comes to maintaining that all-important occupancy rate, reports Judith Wojtowicz

 

PEACE AND TRANQUILLITY in the Malvern Hills, a project developed by The Rural Planning Co

 

Getting up close and personal with a llama might not be everyone’s idea of a perfect holiday break. But at Glamping with Llamas on the border of Norfolk and Cambridgeshire, it is the ultimate in experiential glamping. The clue is in the name… a herd of ‘off duty’ grazing llamas are well used to visitors walking among them.

At 6pm each day, in the words of Tina Gambell, they are ‘on duty’ as she and husband Chris feed, groom and demonstrate how to handle them, sharing with visitors keen to learn more about these gentle creatures. The couple set up their business after realising their paddock pets had potential to offer a unique visitor experience.

“The difference here is that we encourage our guests to walk among the llamas and interact with them where similar sites seem to keep their animals behind a fence,” said Tina. One of their llamas acted as ring bearer for a summer wedding… a truly immersive and unique experience.

 

A WOOD-BURNING STOVE at the heart of this well-appointed safari tent is ideal for chilly nights at Meadowfield

 

SELLING POINTS
“The market is becoming saturated but for sites with a genuine usp, even those who are watching their pennies, will return if they enjoyed a memorable and unique experience,” added Tina, who is developing their wedding offering for the coming year. The word ‘experience’ is cropping up more and more as market growth slows, having seen an explosion of interest during the pandemic as people sought ‘outside’ holiday options.

While some pop-up sites and less-well managed businesses have since vanished, there is still much to choose from, be it a £60 per night cabin with shared shower block or high-end glamour from £200 upwards. In the absence of definitive data, anecdotal evidence seems to indicate glamour alone is no longer enough. Among the fast-growing millennial crowd, priorities include an eco-friendly offering combined with glorious setting and 5-star plus luxury… picture perfect for Instagram.

 

They want quirky en suite accommodation, think treehouse, geodome, gypsy caravan, stargazer tent, yurt, exotic tipi or converted vintage vehicles, with added value such as spa, wellness activities, nature trails and even the services of a top-class professional chef. Green tourism is a big trend with all ages, as people actively seek a glampsite that embraces sustainability, reducing their carbon footprint and getting close to nature.

One such is Brownscombe Luxury Glamping in Devon whose far-ranging sustainability policy has seen it win the Green Tourism Gold Award three years running. Its commitments include using third-party suppliers who follow similar principles such as the local laundry that has invested in biomass and solar technologies to minimise their impact on the environment, not to mention a water borehole.

 

SUNRISE: There’s glamping and then there’s Glamping with Llamas.

 

A fine example of a circular economy designed to reduce waste and protect the environment. Sarah Riley, founder of The Glamping Academy helps would-be hosts around the world to design their dream eco-accommodation. She told us: “Only ten years ago a bell tent in a field was enough of an attraction because it was seen as new and different.

Today, as well as a wonderful location and amazing interiors a successful business needs to maximise the guest experience.” All those things can be found at The Little Shire in Somerset, whimsical hobbit houses built partly underground… fit for hobbits and humans, says Adelle Hobbs, who added glamping to an established commercial operation within a converted dairy farm.

A selection of independent shops and eateries, plus black-nosed valois sheep and friendly alpacas make for a memorable setting. There is even a hobbit playhouse for children.

 

UP CLOSE and personal with Ria the llama.

 

COSY AND WARM
The houses are fully insulated with underfloor heating. While this makes them cosy and warm enabling year-round occupancy, they are energy hungry which is cause for concern amid rising costs. Fresh water comes from a borehole and the site has its own waste system.

Having welcomed her first visitors in May last year, after a four-year planning process interrupted by the pandemic, Adelle was fully booked very quickly and is anxious not to lose that momentum. Marketing is an ongoing challenge a role she has now passed on to a professional agency to relieve her of the ‘mind-boggling stress’ that kept her awake at night worrying about the online booking system and social media.

 

“I am great with people, and I love this lifestyle, but the key thing when starting out is to treat it as a journey of self-discovery, she said. “Learn what you can and can’t do and accept advice and help whether it be technical, practical physical tasks or the all-important planning stage.” In contrast, Meadowfield Luxury Glamping in Warwickshire is part of a working arable farm offering a ‘hands on’ experience to guests who stay in luxuriously appointed safari tents.

Their farm tour, by third generation farmer David Mold, is an education for all ages, especially children who have never seen a combine harvester or those who have no idea where food comes from. His wife, Jules, who was a panellist at The Glamping Show recently, has turned a four-acre meadow, seeded with wildflowers as part of an environmental project, into a thriving glampsite running between April and October.

 

THIS LOTUS BELLE STARGAZER Tent sleeps 10 in a one-acre paddock at Glamping with Llamas

 

“The site is set just off the yard, so guests are close to nature while also getting a close-up view of farm life,” said Jules. Her advice to newbies, as she explained at the show, is to do their homework and take the time to research and draw up a viable plan. And she adds a health warning: “Unless your heart is really set on it, my advice is to think twice,” she said.

“You will spend more, and work harder than you ever imagined although positive feedback is so rewarding and makes the effort worthwhile.” Diversification of this kind was one of the market drivers before Covid, farmers and landowners able to access grant funding from government and other sources to support and enhance rural life.

While this is still the case, there are signs landowners are now partnering with outside investors to monetise the opportunities. They recognise the potential for good return and see glamping as a short-to-medium term project, incorporating an exit strategy into a five-year business plan.

 

PHEW… it’s hot here! Llamas seek the shade on a hot summer’s day

 

CHANGING TRENDS
As the market evolves, this is one of the changing trends noted by The Rural Planning Co, former land agents who specialise in working with new operators. Sophie Blandford, business development and marketing manager, told us: “Ahead of Covid there was real buoyancy and excitement in the market and while that pace has slowed, 2021 was a fantastically successful year because of the ongoing uncertainty of overseas travel which boosted the ‘staycation’.

“The staycation market looks set to stay although popular coastal areas and areas of outstanding natural beauty are becoming saturated. When it comes to applying for planning permission, many local authorities will be keen to capitalise on the tourist pound. The consumer will vote with their feet in a crowded market so providing options in less obvious places is probably where the best opportunity lies at the current time.”

 

Hotels, holiday and caravan parks and even historic houses are getting in on the act, likely to generate even more competition in the future as they have their own traditional audience and are located away from the hustle and bustle of those saturated areas. “On the positive side, there is plenty of room for creativity and good return on investment, as long as the proposal is based on sound planning and in-depth research.” added Sophie.

PLAY AWAY

PLAY AWAY

A wealth of inspiration for outdoor holiday location play...

CLIMBING WALLS are all the trend for both adults and children. Pic. Innovative Leisure

 

The last three years have posed some unique challenges to all sectors of the leisure industry, not least for the provision of play facilities in holiday parks and resorts. So ideal timing, for the presentation of some inspirational ideas, to reinvigorate play offerings at Europe’s premier international attractions conference and trade show at London’s Excel from September 12. Attendees at this year’s IAAPA Expo Europe can expect to discover the industry’s latest products and services, including play equipment, water slides, play structures, and much more. IAAPA - it stands for the International Association of Amusement Parks and Attractions – boasts a worldwide membership of nearly 5,000.

The trade show will feature IAAPA’s signature combination of exhibits from manufacturers and suppliers, food and beverage vendors, merchandising specialists, and innovation leaders that strive to develop the attractions and theme parks of tomorrow. When the education conference opens September 12, it will mark the first return of IAAPA Expo Europe to London since 2011. “We are bringing a jam-packed programme, full of inspiration, top-notch education, and ideas regarding the issues that the attractions industry is facing—such as energy costs, labour shortages, revenue streams, and more,” promises Peter van der Schans, Executive Director and Vice President of IAAPA.

 

A WEALTH OF INSPIRATION is on offer at the IAPPA Expo Europe at Excel this September.

 

JAM-PACKED
“We will showcase the opportunities our members can gain from these challenges, as well as explore trends in technology, sustainability, and guest experience,” Peter continues. “Attendees will learn the latest industry trends from leaders across the world and discover insights to improve campground operations, address holiday resort needs and enhance caravan park offerings.” While targeted events like IAAPA Expo Europe help focus the mind, another vital source of learning is from our fellow holiday park operators.

With the current boom in British staycations following the pandemic and the ensuing travel chaos, many parks are choosing to add to their adventure activities which involve the whole family and attractions such as high ropes and climbing towers are perfect for keeping everyone active whilst having fun and creating perfect holiday memories. The key message is: invest in outdoor play and you will be rewarded with happy families who are much more likely to return to your park – and tell their friends about it.

 

 

EARTH-FRIENDLY
Standing out from the crowd for its eco-credentials, play specialists, Kompan can now deliver a full circular playground using sustainable materials, including ocean waste. Green panels on the company’s BLOQX range are made of 75% post- consumer ocean recycled waste. The dark teal panels on their green play units and freestanding items are made of 100% post-consumer recycled waste.

All decks for our largest product series are made of 75% post-consumer ocean recycled waste. “We don’t just claim we are green,” declares Kompan’s Gary Wallis. “We want to validate our claims with a third party to be as open and transparent as possible about our green initiatives. “Therefore, we have worked with Bureau Veritas, the organisation behind the global ISO certifications, to verify our calculations of recycling and carbon emission.”

As a member of The British Holiday and Home Parks Association, Sovereign Play understand how important it is to stand-out in such a competitive staycation and leisure market. A Sovereign play area will do just that. Together with construction companies and architects, Sovereign work diligently transform open spaces and dull tarmac areas into exciting environments for all ages and abilities to enjoy. Parents will often take into consideration the available facilities when deciding on where to stay, and research shows that families are significantly more likely to visit a site with a playground. “Having a safe and secure play area for children to socialise, have fun and stay active will keep families on site for a larger portion of their stay with you and increase your value to customers,” advises Sovereign’s Jordan Randall. “If you are unable to find the perfect equipment for your space, we can also work with you to create bespoke and one-of-a-kind items that fit your space and clientele.”

 

SECONDARY SPEND
The perfect business recipe for play success is to create ‘stay and play’ zones where all the secondary spend benefits such as a café and ice cream bar are close at hand and reaching their full potential. During May, June and into July of 2022 the Innovative Leisure team have been busy around the UK coastline installing a whole variety of adventure equipment at UK resorts. Many of these are now open and being enjoyed by customers. Back in 2020, Innovative Leisure were part way through installing their Sky Trail High Ropes and Sky Tykes Junior Ropes Courses at two Haven Holiday Parks when COVID-19 first struck.

Despite the pandemic, the new attractions were well received by guests when the parks were able to open. Simon Palmer, Head of Activities and Leisure at Bourne Leisure explains: “These new high ropes activities fit in with our strategy of improving the on-site offering to our owners and guests. They create an exciting focal point for family groups and allow us to do more hourly capacity than previous traditional versions. “The junior courses have already performed well at two other Haven sites. Innovative Leisure has supported us throughout the projects and helped overcome some unique pandemic challenges.” The high ropes courses each have a capacity of 25 participants, allowing for approximately 50 people per hour throughout the day, and are suitable for all but the very youngest of visitors. The Sky Tykes junior ropes courses are seven pole courses and feature the exciting Sky Rail Zip element.

With a capacity of 15 participants at any one time, the Sky Tykes low ropes courses offer a fun, safe experience for adventurers as young as two-years- old, as well as being an excellent introduction to the excitement and challenges of ropes course attractions. Park Holidays have introduced Innovative Leisure Climbing Towers into their range of attractions at two sites and John Flack, Head of Entertainment and Security comments: “Bringing climbing walls to our holiday parks, has brought new energy and excitement to what we can offer our guests at our parks.” John shares: “The value the walls have brought to our entertainment programme has been immense and it is wonderful to see three generations of families enjoying the climbing walls. Innovative Leisure have made the process so simple and helped us at each step of the way.”

 

Due to the high demand for exciting new attractions and experiences,World of Rides have upgraded their twin seat soft-Impact Bumper Cars and Bumper Boats, which are recommended to be suitable for use by eight-year-olds and upwards or as a ‘Parent & Child’ family ride. Bumper Boat Aqua-Football and Bumper Car Bumper-Ball are also a very popular variation game, by including a large inflatable ball into the pool or track and erecting goal areas at either end. The Bumper Splash Boats can either be used in a free-standing above-ground pool or on roped-off area of an existing lake or pool. The self-programmable digital timer unit can easily program the speeds, length of time of ride, and price of play as well as alter the volume of the sound effects. They can also be run on cash or tokens, cashless, or on free play at all-inclusive priced parties, and the current UK price of play is £2 to £3 per three-minute ride! However, a number of major UK resort and holiday park operators have been testing the market at £4 per three-minute ride since Easter 2022.

 

FUN FACTOR
Meanwhile, Devon-based Beverley Holidays has upped the fun factor with the opening on its brand new £300k Land Ahoy Adventure Island, complete with seaside-inspired play park and mini golf course. The all-new £300k attraction is a welcome addition to the family run holiday park group in Paignton, where guests can practice their putting skills surrounded by giant ice creams or slide down a life-size lighthouse.

Designed by Greenspan Projects Ltd, Land Ahoy Adventure Island allows little ones to let their hair down on a selection of slides, swings and climbing nets, or pose for a picture on the giant Beverley deckchairs. The accompanying mini golf course scores highly in the fun stakes, with putters put through their paces around a seaside-inspired course complete with a giant sandcastle and other beach- themed favourites. Beverley Holidays director Claire Flower tells us: “It’s great to see our guests making a beeline for our brilliant new Land Ahoy Adventure Island which opened just in time for Easter, with our very own Beverley Bear and Sandy Starfish mascots being the first to give it a whirl.

“It’s a great addition to our holiday parks, providing a safe and secure space where families can get out in the fresh sea air and create holiday memories they’ll treasure forever away from iPads and TV screens. The feedback has been fantastic and the mini golf really is the best by par.” Project consultant Matt Young of Greenspan Projects Ltd says: “It’s been an absolute pleasure working with the team at Beverley to design and build such and inspiring play space, not just for young ones, but for all ages to enjoy.”

 

 

GREAT TIMES
The project concept was developed around the history of Beverley Holidays’ from when they started out in the late 1950s, by incorporating nostalgic seaside elements from that era, into both the golf and play areas. Matt adds; “We are extremely pleased that the launch has been a huge success and hope that the attraction will provide fun and enjoyment to all for many years to come.”

Claire, whose family has owned Beverley Holidays for almost 65 years, continues: “Holidays are all about creating memorable experiences that stay with you forever.” “There’s absolutely no doubt that letting your hair down and enjoying the company of other youngsters in a safe environment has a massive part to play. “That’s why we have always put a big emphasis on giving children a great time, be it joining our organised park activities or having fun in the pools. Claire adds: “Our new play zone was a big investment, but we’re delighted with the results – and happy that it also gives parents the chance to enjoy a well-earned breather!”

Unfortunately, the days when children played out on the street all day are long gone. For many children today – especially families without gardens – outdoor play only happens on trips to the park or on holidays. From conventional playgrounds and rides to more nature-based facilities, the onus is on holiday park owners and operators to ensure the play facilities they offer are the best they can be.

 

Adam Henson, of Countryfile fame, heads a rural business portfolio initially started by his father, Joe in the 1940s. The award-winning Cotswold Farm Park boasts a variety of outdoor play equipment such as pedal tractors, swings and two large sandpits – one for the smaller tots and one for the bigger kids. Visitors can climb through a combine harvester attraction and test their balance across a log assault course. They offer heaps of fun to be had in two new areas broadly termed as Aerial Play and Quarry Play. Whilst the grown-ups grab a coffee and an ice cream from Dolly’s, the kids can work on their acrobatic skills on the popular Bouncy Pillows feature - gauging who can jump the highest and who has the best star-jump form!

Beverley Holidays
Tel. 01803 843887
www.beverley-holidays.co.uk

Cotswold Farm Park
Tel. 01451 850307
www.cotswoldfarmpark.co.uk

IAAPA Expo Europe
Education Conference: Sept. 12-15, 2022
Trade Show: Sept. 13-15, 2022
www.iaapa.org/iaapaexpoeurope

Innovative Leisure
Tel: 0116 271 3095
www.innovativeleisure.co.uk

KOMPAN
Tel: 01908 201002
www.kompan.co.uk/sustainability

Sovereign Design Play Systems Ltd
Tel. 01702 804299
www.sovereignplayequipment.co.uk

World Of Rides
Tel. 0191 492 0999
www.worldofrides.com

AT YOUR CONVENIENCE

AT YOUR CONVENIENCE

Jane Herbert on well-spent investment in washroom facilities…

THE CUBICLE CENTRE’S Cairngorm range is the perfect solution for high traffic areas such as Pillaton Hall Farm.

As the UK staycation boom continues, the focus has never been so intense on the need for holiday park and campsite operators to provide top quality facilities. Footfalls are higher but the customers also ever more discerning, as the industry attracts a new level of clientele. Lee Robinson of Yorkshire based Cubicle Centre who have manufactured, supplied and installed many thousands of bespoke washroom cubicles all over the UK.

Lee advises: “Robustness and longevity of product is key to ensuring your washroom stays in tip-top condition throughout the season. “The smallest rooms in the building really can lead to the biggest frustrations,” Lee explains. “The main pitfall we see in washroom design is when someone has chosen an unsuitable material for cubicles and they end up being completely unfit for purpose.” The Cubicle Centre’s Cairngorm range is the perfect solution for high traffic areas and the ideal choice for many busy campsites, such as Pillaton Hall Farm in Staffordshire.

The Cubicle Centre designed the waterproof, hardwearing and easy to clean cubicles and matching vanity units, made from CGL (Compact Grade Laminate). The facilities at Pillaton were also made to be child-friendly, with low profile wash basins and urinals. “We were pleased with the completed washrooms in our new facilities block. Our customer feedback since the opening has been amazing,” says Pillaton Hall Farm owner, Dave Pearce.

FAMILY FRIENDLY

Appealing to everyone in the family, as well as the needs of less able visitors, is an increasingly important design consideration. According to Lee, washrooms are now much more likely to include family facilities, as well as privacy screens. Having a specific dry area within shower cubicles is also a necessity. “Our washroom panels at a recent caravan park installation in Snowdonia are a good example of dry area provision within a shower cubicle,” says Lee. “The design includes custom bench seating within the units for both practicality and cleanliness.” Dorset-based Commercial Washrooms offer a full turn-key washroom refurbishment and cubicle installation service.

Managing Director, Andy Seddon, highlights their refurbishment of the washrooms at Oakdene Holiday Park in Dorset as an example of how design excellence means combining key functionality with aesthetics. “The main entertainment building at Oakdene is a busy environment with a high footfall,” explains Andy. “The owners were conscious that the new washrooms must be durable, hard wearing and easy to clean, but also knew how important it was to make these washrooms a warm and inviting space.” “Products must be robust and long lasting, whilst at the same time offering a top end look and feel. With large volumes of users in a short amount of time, cleaning, maintenance and replenishment of consumables are all key factors in washroom planning and design.”

HYGIENE ALERT

A consequence of the Covid pandemic has been the huge increase in awareness and standards of hygiene in all public (and private) spaces. “The biggest uplift we have seen is the use of sensor taps and flush controls in order to make washrooms “touch free” and thus more hygienic,” says Andy. “Sensor taps are becoming more prevalent, and with the majority of these now being available as battery powered, they can easily be retrofitted into existing washrooms as an upgrade, without the need for electrical feeds to be installed.”

Commercial Washrooms were also responsible for a recent refurbishment project at Cofton Holiday Park in Devon. A dedicated shower and changing area was needed for non-resident guests using the outdoor swimming pool. New easily-maintained shower enclosures were installed with hygiene and waterproof performance taking prime consideration. The design features sensor flush controls on the toilets and urinals, sensor taps, and a sensor operated hand dryer.

A new PIR lighting system with low energy LED lighting was also installed. Removing touchpoints helps improve hygiene but as Andy explains, the use of sensor operated equipment also delivers other benefits too. “Sensors only let the water or electricity flow for a set period of time; this eliminates the risk of taps being left on, preventing flooding and accidental water wastage, and therefore generating huge water savings.”

ENERGY EFFICIENT

As energy bills increase and we look for ways to save both money and the environment, eco-efficient and energy saving products are becoming more prevalent. Small changes can reap big dividends in washrooms, without the need for a complete refurbishment. Smarti Environmental, the UK’s leading waterless urinal provider, is urging holiday parks to play their part in the battle against water wastage.

The company is offering large organisations with 100 or more urinals, a free washroom trial for 3-months, including free installation of its retro-fit waterless valves. Smarti Environmental’s research shows that there are currently around 3.5 million water-supplied urinals in the UK, which collectively waste 217 billion litres of water each year, equivalent to 87,000 Olympic-sized swimming pools. To put this into an individual perspective, Smarti Environmental says its waterless urinal valve cuts the annual cost of running a water flush urinal by more than 50%, even before plumbing costs associated with blocked pipes and floods caused by calcium build-up are taken into account.

Made from fully recyclable materials, the valves fit 98% of standard urinals with no need to change urinal bowls, and reduce the annual running cost of a typical three bay urinal by between £630 and £1,230 a year. Kimberley Hill, Sales Manager at Smarti Environmental, comments: “Businesses have a key part to play in reducing needless water waste, and one of the simplest and most cost effective steps is to switch to waterless urinals. This not only saves 100,000 litres of water per urinal, per year, but it also cuts related costs by more than half, and CO2 by 105kg per urinal. If all urinals in the UK went waterless, that would be the equivalent of removing 100,000 diesel cars from the road.”

ECO-CREDENTIALS

Eco-credentials are becoming an increasingly important differentiator for modern holiday makers, as well as for those organisations who assign quality ratings and awards. Managing Director of The Loo of the Year Awards, Becky Wall, says that she has noticed a trend for both eco facilities and an increased level of hygiene provision in award entrants. Encouraging the highest possible standards across all ‘away from home’ washrooms throughout the UK and Ireland has been the objective of the annual Loo of the Year Awards since they began in 1987.

A Loo of the Year Award is an established benchmark of washroom provision and compliance to national standards. The Loo of the Year Awards has 61 different categories and the Holiday Parks division is always well-supported with many entrants taking part year after year. Many of the parks have been receivers of the higher grades within the Awards, and according Becky, as new grades have been introduced, the parks have replied by providing even better standards.

THE TEAM FROM PENCELLI CASTLE Caravan and Camping Park with their certificate at the Loo of the Year Awards.

TOILET TWINNING

“In the 2021 Awards, 5.5% of the entrants were from holiday parks and they all received the higher grades - 79% Platinum and 21% Diamond grade,” says Becky. “The 2021 National Category Award Winners for Holiday Parks was won by Broadhembury Caravan and Camping Park for England, Llanberis Touring Park for Wales and Ord House Country Park for Scotland. The National Awards for Baby Changing Facilities in England and Wales were also won by Holiday Parks - Ludlow Touring Park and Pencelli Castle Caravan and Camping Park respectively.

Pencelli went onto win the overall UK trophy too.” Entrants for the 2022 Awards have until 31st July to throw their hat in the ring. Park or site owners wishing to further distinguish themselves, could follow in the footsteps of parks such as Broadhembury and consider Toilet Twinning. This charitable venture raises funds to provide clean water, safe toilets and hygiene training in some of the poorest communities in the world. In return for a £60 donation, toilets can be twinned with a family’s household loo in a vulnerable community overseas. Twinners receive a certificate to display, and the satisfaction of helping transform the lives of those in need.

Cubicle Centre
01924 930854
www.washroomcubicles.co.uk

Commercial Washrooms
01202 650 900
www.commercialwashroomsltd.co.uk

Loo of the Year Awards
01531 640715
www.loo.co.uk

SMARTi Environmental
01392 311 202
www.smartilimited.com

Toilet Twinning
0300 321 3217
www.toilettwinning.org