A WORLD OF HOLIDAY PARK IDEAS

A WORLD OF HOLIDAY PARK IDEAS

THE ELITE DYNAMICS team were focused on holiday park business at the recent WOPLH show.

 

Holiday Park Scene magazine was delighted to be involved with this year’s World of Park & Leisure Homes Show, that took place at Stoneleigh Park, near Coventry, earlier this summer. After a two-year break, due to COVID, holiday park suppliers enthusiastically raised awareness on a range of essential products and services.

They included several options for hot tubs in holiday settings, the chance to speak to the Compass Insurance team and the opportunity to catch up with the latest technology available through Elite Dynamics. An impressive display of about 40 leisure lodges, log cabins and park homes, from some of the leading UK manufacturers, gave visitors plenty of scope to explore an insight into the latest trends on the market.

 

PATHFINDER HOMES was among multiple holiday accommodation exhibitors at the show

 

Offering free parking and free entrance, the WOPLH show will return to Stoneleigh in 2023 – so save the dates of June 8 – for the Trade Preview Day and June 9 – 11th when the show will be open to the public.

World Of Park & Leisure Homes Show
Tel. 01789 491451
www.parkhomeandleisure.co.uk

MILITARY SALUTE UNITING FAMILIES

MILITARY SALUTE UNITING FAMILIES

Park Holidays UK is providing no-cost holiday accommodation to 100 military families every year, helping them to re-adjust to a life together after deployment. The group operates over 40 holiday parks across Britain and has teamed up with the Give Us Time charity to ensure that its holidays are enjoyed by the most deserving. Founded in 2012, by former Army medic Liam Fox MP, the organisation matches donated holiday accommodation with military families in need of rest and rehabilitation.

Coming in for special praise is the quality of the accommodation and facilities on offer, and the friendliness of park staff which plays a big in creating a relaxing atmosphere. “We feel very privileged to be able to play a small part in helping Britain’s dedicated military personnel to re-discover their family bonds,” said Park Holidays UK director Tony Clish. “Making a difference by supporting charities and good causes has long been part of our business culture and goes back over 35 years to when the company was started. “As well as national bodies such as Give Us Time, individual parks also often fundraise for local organisations with park management and staff taking the lead,” said Tony.

KEEPING UP APPEARANCES

KEEPING UP APPEARANCES

LANDSCAPE has earned a not-to-be missed reputation.

Welcoming hundreds of exhibitors with a vast collection of industry-leading products, services and innovations for the design, build and management of landscaping projects and sites, LANDSCAPE 2022 is the trade event you will not want to miss. Once again partnering with Holiday Park Scene magazine, the industry trade show, looks to showcase more than ever before by bringing more exhibitors, more visitors and even more features to Hall 3 at the NEC in Birmingham on September 28th & 29th.

From plants and furniture to decking and lighting, the extensive exhibitor list ensures that when they say that there is ‘something for everyone’, they really do mean it! The LANDSCAPE Show is the chance of the year to network with professionals at the top of their game. This year alongside the highly anticipated CPD accredited seminar programme, LANDSCAPE will be introducing some brand-new features including an additional program of ‘How to’ Seminars for anyone in the industry to learn, be inspired and expand their skills.

The Landscape Show
T. 020 7821 8221
E: info@LandscapeShow.co.uk
W. www.landscapeshow.co.uk

UNDER-VALUE INSURANCE WARNING

UNDER-VALUE INSURANCE WARNING

COMPASS INSURANCE offers vital advice on insurance valuations.

 

Arguably the most important aspect of an owner’s caravan or lodge insurance is the sum they are insured for, Compass Insurance advises. It is not always the number the customer looks at, in the first instance, but it’s the one that, in the event of a claim, becomes critical. If the estimated amount is too low, then claims payments end up being reduced. “We’ve seen a few examples where the rising cost of new caravans has resulted in customers becoming under insured through absolutely no fault of their own,” explains Richard Walker, Head of Product, Marketing and Development at Compass Insurance.

“They insure for the right amount at their new business or renewal but then six months later when they have a claim, that sum is then not enough to cover a brand-new replacement.” “We have had instances like this and have made sure that customers weren’t penalised or left worse off and paid the claim in full. “However, we’ve also heard stories where this hasn’t happened and as with any contract, and insurance is at the end of the day a contract, if it isn’t written in, then you rely on good will and good faith. “So, at Compass, and because we work with the interests of the industry at our core, we set about making sure this couldn’t happen to any of our customers.”

POLICY PROTECTION
From June 2022 every customer who insures with Compass will benefit from protection in their policy against this. Richard continues: “We’ve introduced a very simple insurance ‘instrument’ known as a Waiver of Average and written it in a way that means so long as the customer insured for an amount that was correct and adequate at the point their policy was taken out, or at their most recent renewal. “We won’t make any deduction for under insurance if they find themselves under insured due to supply chain and replacement caravan issues.

“They need to be able to show that the amount was adequate at the time, and there obviously needs to be a valid claim in the first place and no issues with policy compliance,” Richard says. “But we know this offers the protection that customers need against the unintended consequences of the caravan market right now.” No one knows where the current rise in replacement costs might end up, or how long the pressure on the supply chain will last for, but the Compass team is ready and willing to enable you to support your owners in the best way possible.

Compass Insurance
T. 0344 274 3908
E. relationshipteam@compass.co.uk
W. www.compassparks.co.uk

CASH IS STILL KING FOR STAYCATIONERS

CASH IS STILL KING FOR STAYCATIONERS

ICE CREAM PURCHASES remain a top cash purchase for UK holiday makers.

In an increasingly digital world, cash is still king for British staycationers, according to The Post Office. Research shows that Brits carry twice as much cash with them whilst on holiday in the UK compared to their day to day lives, with over £50 on average lining the pockets of Brits when on holiday in the UK.

Paying for ice cream scooped first place as the most common cash-spending occasion with parking and tipping at restaurants also shown to be common reasons for going card-less. No cash for parking was shown to be the most common financial faux pas whilst one in five Brits (21%) have literally been caught short whilst on a UK trip, finding themselves without cash for public loos.

SAFETY MELTING POT

SAFETY MELTING POT

Take a strategic site safety approach urges Ramtech's Tom Ambler...

WINTER AND SPRING are the ideal times to review a site and prepare it for the busier seasons.

 

Fire constitutes one of the biggest risks to the total loss of a park home, and with many sites often at lower capacity or closed during off-season, upgrading site safety and efficiency should be a top priority for site managers. Recent fire reports provide a stark warning to site owners, including how fire crews battled a large blaze at a Dorset holiday park, showcasing the chaos that fire can wreak.

Fortunately, no more than property damage was the outcome on this occasion but investing in the appropriate safety measures ahead of time, can help to reduce fire risk and help to stop a blaze quickly with the right detection in place. Preparing a site in advance of opening, by checking that the current fire safety system is working, is advisable. Any faulty wiring or machinery - particularly relating to power generators for homes or common buildings - as well as the threat of arson and vandalism should be front of mind all year around.

 

RAMTECH’S WES3 places the power in site owners’ hands

 

SHOW COMPLIANCE
Currently, holiday park site owners have a legal obligation to manage fire safety under the Regulatory Reform (Fire Safety) Order 2005 (“the FSO”). The act applies to all non-domestic premises including certain types of parks, such as those with common areas in leisure complexes, restaurants and guest houses. With park residents often mingling in these types of campsite community buildings, the threat to human life is very real.

Just a few years ago, there was an incident at a leisure facility on a campsite near Newquay, which resulted in extensive damage to several communal buildings including a swimming pool, sauna and gym. So, not only is protecting against fire a requirement under the FSO, it is also vitally important to avoid the financial implications, which can be huge.

 

A fire forces site owners into a massive rebuild operation, potentially putting them out of action for a season for more. A system, like Ramtech’s WES3, places the power in site owners’ hands. It’s an EN54-25 compliant connected device, that can be deployed at various points across holiday parks on stands.

It acts as an emergency response system, with automatic smoke and heat detectors responding to site incidents and maintaining 24/7 coverage through the CONNECT unit, otherwise known as the brains of the system. The WES3 is also IP55 rated, which means they are suitable for outdoor areas and won’t be affected by varying weather conditions. What’s more, the CONNECT system ensures off-site notifications can also be enabled, informing site owners and even alerting emergency authorities.

 

RECENT FIRE REPORTS provide a stark warning to site owners.

 

ROBUST FEATURES
While sites must ensure that fire safety is robust, other park management features that support the efficient and daily running of the park, are also welcome. This is where technology has evolved to help answer these added value requirements at the same time as emergency response needs. WiSE, for instance, is a reliable business information and monitoring platform providing real time alerts, data and information about security coverage. For holiday park operators, WiSE can also extend your existing security and fire system coverage, reducing the complexity and cost of enhancing your risk management systems.

The WiSE wireless security solution gives you peace of mind that your holiday park business and on- park properties are being securely monitored 24/7. Powered by long-life batteries and connected to a reliable radio technology, the system allows thousands of devices to be linked to a central base station that creates an instant alert via email, text or pager. WiSE is not dependent on SIM or WiFi to function, which is great for sites with little or no data or internet coverage.

 

WISE CAN ALSO EXTEND your existing security and fire system coverage.

 

Winter and spring are the ideal times to review a site and prepare it for the busier Easter and summer period. This should vitally include fire safety standards - as once peak season arrives, and the warmer weather attracts more visitors, the heat, coupled with popular campsite activities such as fires and barbecues, can be a real melting pot in terms of park accidents.

For more information on how Ramtech’s solutions can help protect holiday park sites, visit www.ramtechglobal.com

KEEPING YOUR CAMPERS HAPPY

KEEPING YOUR CAMPERS HAPPY

Neil Campbell, a veteran traveller, offers some friendly campsite feedback...

BOTH CANTERBURY AND HENLEY campsites have merited return trips. Pic. The Camping and Caravanning Club

 

As I scooped out the huge pool of rainwater in the middle of our collapsed inflatable tent with an old ice cream tub, I thought to myself “I absolutely love camping!” Ridiculous as this may sound, given that we were racing against time to bail out and re-inflate the tent before a fresh deluge, campsites always give you an adventure, memories to treasure and something to laugh about.

They are a truly analogue experience in a digital world, are eco-friendly, cheap and — especially after the pandemic — offer a huge dose of freedom. We have used campsites and holiday parks all over Britain, from the Isle of Skye to the Jurassic coast, from Snowdonia to Essex’s Mersea Island. And they have been infinitely varied — from little more than a farmer’s field with six pitches and a neighbouring bull (but a view of the Highlands) near Loch Ness, to brilliantly-run and comprehensively- equipped holiday parks in Norfolk.

 

WE LOVE TO MAKE the most of on-site opportunities like pond dipping. Pic Kelling Heath

 

MAKE OR BREAK
But the good ones all have several things in common that can make or break a camping holiday. From a veteran camper’s point of view, what is an ideal campsite? A speedy check-in process is a massive bonus and gets the holiday off to the right start, particularly after a long journey with everyone a bit grumpy. Most of the form-filling of checking-in and payment can be done online in advance, so it should be a straightforward matching of you to your pitch number and off you go.

Our most recent trip, to the Graffham campsite in Sussex in June, had check- in down to a tee — we didn’t even have to leave our car, and were checked in and being shown to our pitch within a minute or two. The staff greeting you are also critical — a cheery welcome makes a vast difference and costs nothing. And if the numbering of pitches is clear and the directions to facilities are easy to understand, you’re off to a good start. An early check-in and late check-out time is always good.

 

If the previous occupant has left by mid-day, there is no reason why the new one shouldn’t arrive at 1pm — really, what needs to happen in that hour? It makes a big difference if you have set up camp and are sitting down with a cuppa by 4pm rather than toiling at 6pm when painfully delicious barbecue smells start to waft around. Compare this to a lengthy check-in at 3pm, surly or indifferent staff and a confusing layout, and the difference between a well-run campsite and its opposite is clear.

I’ve also developed something of an allergy to “sign-usitis”: signs with information or warnings are fine in moderation, but a plethora of signs with rules outlawing a long list of activities have me wondering if I’m a customer or an inmate. One rule I am keen on, though, is quiet after 10.30pm — camping can be tiring! I’m glad to say that the vast majority of sites these days are well run — word gets out about the bad ones, and they tend to go out of business.

 

GOOD DRAINAGE is key if the elements conspire against you.

 

ON THE LEVEL
Pitches obviously vary hugely, and campers have different expectations depending on what type of campsite and what level of pitch you have booked — but the cost and the pitch should match. A normal-size grass pitch is not the same as a jumbo pitch with electricity and a water tap. But it is reasonable to expect all pitches to be clean, newly mown if appropriate and — my pet bugbear — decently level, or the means to make it so (such as stones to level up a motorhome, as we were able to use on a campsite in Skye).

At Graffham we had a secluded forest pitch with electricity, and it was level and large enough both for a tent and pop-up gazebo — we also had a lovely soundtrack of birds. In terms of proximity to facilities, I think a one or two-minute walk is fine — and we always take our bikes, so that can speed things up. No-one wants to be pitched right next to facilities. I would never want a pitch within earshot of washrooms — we’re talking hand-dryers and hairdryers, and with screening it’s possible to keep them out of everyone’s eyeline too.

 

HELPFUL SIGNS ARE FINE, but too many can leave you feeling a bit put upon.

 

It hardly needs to be said that facilities need to be kept clean and appropriately equipped, that is just a fundamental of a decently-run campsite. If there are coin-operated hairdryers, that is probably worth mentioning at check-in, and if there have to be time-limited button-operated showers, please can that be at least 20 seconds and not less than ten? This seems like a fairly lengthy wish- list, but campers do return to well-run sites. We’ve been back to Kelling Heath holiday site in Norfolk a couple of times over the past decade, and I remember it well from a trip when I was ten — several decades ago!

It’s a large holiday site, well-run and friendly with a great shop, and close to the coast, cycling routes and a steam railway. It’s also a fabulous site for kids, with acres of space. Canterbury and Henley campsites have also merited return trips — as well as being great sites, they are close enough for a weekend trip, and just a short drive or walk into the city. We’ve also done quite a few one-off trips to campsites for particular reasons — at Bala, in Snowdonia, we were doing an outdoor activity week including zipwiring, kayaking and coasteering, so a quiet and peaceful campsite with a great view was ideal at the end of each day.

 

A SPACIOUS, SHADY and secluded pitch — with added birdsong.

 

PREMIUM SPACE
At Norman’s Bay in Sussex, we wanted to be right by the beach. Of course, there is a premium on space at seaside sites, but this was well run by friendly staff, with a good shop and — heaven-sent given its coastal location — a visiting fish and chip van. It also had a railway station within ten minutes’ walk for car-free trips to Hastings and Brighton. Camping is pretty cheap at any time of the year, and so is great for young people — dare I mention the word “festivals”?

If you’re on a budget, it is perfectly possible to get a basic grass pitch for a tent for £12-17 per person per night, and with a coolbox it’s fine. If you go slightly out of season, you can still get great weather but lower prices, perhaps in or around summer half-term or mid-September. Larger sites with a wider range of facilities such as swimming pools do cost more, as is reasonable — you do get what you pay for. We paid about £20 per person per night (pppn) at Graffham in June and at Norman’s Bay in August, for instance, but for a basic pitch without electricity at Bala in mid-September it’s about £12pppn.

I’ve found it worth joining one of the camping, caravanning or motorhome clubs, both for their reviews and online communities, but also as a source of expertise — and for easy booking. The AA’s camping guides I’ve also found to be reliable, and I’ve used pitchup.com and Cool Camping as well to book. I will say that a set of good photos and an accurate description can often swing a decision to reserve. We tend to go away for four or five nights if we’re tent camping and go a couple of times a year. That feels like the right length given that camping is quite intense — you’re outside most of the time, and at the mercy of the elements. When we’ve motorhomed we’ve gone for one to two weeks, as you’re more self-contained and setting up and touring is easier. You even get a decent bed!

SECONDS OUT FOR STONHAM BARNS

SECONDS OUT FOR STONHAM BARNS

FORMER PRO BOXING LEGEND Glenn McCrory and Stonham Barns Park Owner Alan Forward

Former professional US boxing legends Larry Holmes and Gerry Cooney will be the stars of a ‘Nights With’ Evening at Stonham Barns Park – one of Suffolk’s premier destination venues - hosted by the venue’s ambassador UK pro boxing giant Glenn McCrory. Stonham Barns Park is a day out for all the family to suit all ages.

Other activities at the leisure, retail and holiday venue include The Suffolk Owl Sanctuary, The Bistro, The Golf Centre including Adventure Golf and FootGolf, The Teapot Pottery, Escape Rooms, holiday lodges, a caravan park, camping and glamping, Tumbledown indoor play barn and fishing lakes. Larry ‘The Easton Assassin’ Holmes, so called as he was born in Easton, Pennsylvania, defended his World Boxing Council (WBC) Heavyweight World Title belt against top contender ‘Gentleman’ Gerry Cooney in 1972 outdoors at Caesars Palace in Las Vegas.

Holmes (72) and Cooney (65) have been close, lifelong friends. Stonham Barns Park owner, Alan Forward said: “We are beyond privileged to be hosting these outstanding personalities from the world of boxing. It’s a historic day for us to be launching our ‘Nights With’ Evenings with such respected names from the sporting past.’ Full ticket info for the event on May 16th is available at Stonham Barns Park, www.stonhambarns.co.uk or call 01449 711111.

WISH YOU WERE HERE – Monkton Wyld

WISH YOU WERE HERE

Picture postcards from Monkton Wyld, West Dorset…


Monkton Wyld, near the coastal village of Charmouth in West Dorset, should be rightly proud of its quarter-century of providing families with first-class holiday experiences. Joanna and Simon Kewley first started welcoming guests to their family farm in the early nineties, and its idyllic location and friendly atmosphere quickly won them a large following.

Over the years, the couple have invested much time and energy into ensuring that the park offers families the perfect surroundings for a memorable Dorset holiday. The holiday park is situated in West Dorset’s Area of Outstanding National Beauty, only three miles from the World Heritage Jurassic Coast line of Devon and Dorset. Joanna and Simon have created many wildlife habitats in their 26-acre grounds where wild flowers flourish and provide foraging for honey bees, butterflies and other pollinators.

They have always been keen to run their park along sustainable lines and have been presented with the David Bellamy Conservation Award at its top gold level for many years. The tranquil atmosphere is maintained by the park’s division into small paddocks for camping, caravan and motorhome guests who come from across Britain and mainland Europe. The summer camping field offers wonderful spacious camping for families and friends. A level rally field offers a great destination for small and larger groups with a number of 10amp pitches are available.

As well as pitches for caravans, motorhomes and tents, Monkton Wyld has a small but prestigious development of luxury caravan holiday homes. The 17C farmhouse sleeps up to nine people and pets are welcome to a four bedroom, holiday bungalow. A fully stocked shop is available on site for all those essentials and little luxuries. The site currently have three different food vans visiting weekly. Fish and Chips, Wood-fired pizzas and a Pie and Burger Van.

 

Monkton Wyld
Tel. 01297 631131
www.monktonwyld.co.uk

 

FORESTRY ENGLAND LAUNCH SEARCH FOR CAMPING OPERATORS

FORESTRY ENGLAND LAUNCH SEARCH FOR CAMPING OPERATORS

Following the announcement last week that the Camping and Caravanning Club have sold the Camping in The Forest (CiTF) business to Forestry England and Forestry and Land Scotland, Forestry England are now looking for new operators to run their sites.

There are 13 sites available in England (on a leasehold basis), and they have been split into four lots. The existing offer at these sites includes a total of over 4,000 pitches and represents a significant opportunity within the camping industry.

The lots are at Sherwood Pines (Nottinghamshire), Bracelands (Forest of Dean, Gloucestershire), Postern Hill (Savernake Forest, Wiltshire) and 10 sites across the New Forest (Hampshire).

These hugely popular and market-leading campsites provide guests with forest immersion and direct access to miles of walking and cycling trails and other outdoor activities. Each site is individual, and they range from those without any facilities, to sites with full amenity blocks, as well as some with cosy glamping pods and pre-erected tents.

The camping and touring market in England has remained resilient over recent decades and is now considered as being in a growth phase linked to the continued strength of the domestic tourism market and the affordability of camping as an accommodation choice. In recent years the standard of the camping and touring offer has had to evolve and innovate to meet the demands of a wider range of customers leading to an increasing sophistication in camping equipment and motorhomes, and the introduction of alternative accommodation types such as glamping.

The Covid-19 pandemic led to a significant boom in camping and touring as UK residents, and increasingly, families, have sought to enjoy experiences closer to home. Forestry England Camping provides an excellent opportunity for operators to benefit from the sustained, elevated interest in camping, especially as camping is one of the most environmentally friendly ways to holiday.

Forestry England are very excited about the potential of working with new operators across these sites. Although the offer at each campsite is established, they are looking for operators that are keen to innovate and expand the offer at these special locations. This could include experiential activity packages linked to nature, wildlife and recreation, and broadening the portfolio of camping accommodation where appropriate.

Working with Forestry England gives operators the unique opportunity to capitalise on the millions of people that come to enjoy the nation’s forests by converting day-visitors to overnight guests.

The campsites will be continue to be operated by the Camping and Caravanning Club in 2022 and there will not be any disruption to the high levels of service and experience for customers during this transition.

Forestry England are inviting expressions of interest from organisations who would like to hear more about the opportunity to operate and evolve one or more of the campsites. More information including how to register your interest can be found here.