SMOOTH AND INTEGRATED GAME CHANGER

Posted on October 24, 2023

SMOOTH AND INTEGRATED GAME CHANGER

Holiday destinations are being urged to switch Enterprise Resource Planning (ERP) systems to Maxxton Software. Maxxton Software has emerged as a true game-changer in the hospitality industry by changing traditional but out-dated ERP systems into an integrated, all-in-one software solution.

Through its superior technology, Maxxton software keeps empowering businesses with comprehensive software solutions that optimise operations, enhance guest experiences, and maximise revenue potential. With a strong focus on innovation, customer success, and data-driven insights, Maxxton continues to redefine the possibilities within the industry, shaping the future of hospitality one success story at a time.

Holiday destinations looking to make a significant difference to their business with one strategic decision are being invited to switch their Enterprise Resource Planning (ERP) systems to Maxxton Software.

KEY STRENGTHS
One of the key strengths of the Maxxton system is its ability to integrate and seamlessly link various operational areas within the holiday business. Whether it’s reservation management, housekeeping, maintenance, guest communications, or financials, an integrated ERP system enables smooth coordination across departments.

Maxxton Software provides a joined- up solution that serves as the ultimate one-source solution for organisations and stands out for its customer-centric approach. By closely collaborating with holiday parks, such as Roompot, Landal UK, Vacansoleil, and Europarcs, Maxxton has gained deep insights into the industry’s challenges, pain points, and evolving trends.

This understanding has allowed Maxxton to develop an ERP system tailored specifically to the needs of holiday parks, ensuring optimal functionality and operational efficiency. Every part of your holiday destination business is included in a process that is simple, smart, and connective.

SIMPLIFIED SYSTEM
The centralised reservation management is an integrated system that simplifies the booking process for holiday parks. Park operators can efficiently handle reservations, availability, and pricing, ensuring accurate and real-time information. The Content Manager enables holiday park owners and managers to efficiently create, organise, publish, and update content across multiple channels.

You have the option to link media, descriptions, available channels, rentable conditions, add-ons etc. for editing or adding the content to dashboards. The Revenue Manager is an integrated and real-time data-driven solution. The Revenue Manager integrates powerful revenue optimisation tools that enable businesses to set dynamic pricing strategies, maximise occupancy, and increase revenue.

“The significant growth of the Roompot organisation in recent decades has partially been made possible by Maxxton,” shares Jurgen van Cutsem, CEO of Netherlands-based Roompot. “We have been working together for many years to set the standard within the hospitality industry and to remain at the forefront. As a result, our collaboration and progress with Maxxton is going very well.

“ Responding quickly to changing conditions, adequately implementing newly acquired parks, and always able to translate the latest developments in our industry into software solutions in agreement. The specialised Maxxton software consultants always ensure innovation and renewal. If you want to make a difference for your organisation then make your first move by logging on to www.maxxton.com

ALL-YEAR-ROUND APPEAL

Posted on October 24, 2023

ALL-YEAR-ROUND APPEAL

KESWICK is one of a growing number of parks open to visitors all year round.

The seasons might be changing but The Camping and Caravanning Club has 18 sites open year-round and a total of 23 sites open until the end of the year. “Camping, caravanning and motorhoming doesn’t have to stop when the nights draw in,” says Simon McGrath, Head of Communications at the Club.

“We have 23 Club Sites open through to Christmas and into the New Year and 18 that welcome campers year-round,” he continues and adds: “Modern motorhomes and caravans are warm, comfy and well-equipped for year-round use – and even tent campers can still enjoy pitching up in colder weather with a little more preparation.”

The following Club Sites are open year-round:

THE BOROUGHBRIDGE CLUB Site in North Yorkshire provides an ideal base from which to explore York and the North York Moors National Park.

• Blackmore, Worcestershire
• Boroughbridge, North Yorkshire
• Bowness on Windermere, Cumbria
• Braithwaite Village, Cumbria
• Canterbury, Kent
• Chertsey, Surrey
• Conkers, Derbyshire
• Delamere Forest, Cheshire
• Derwentwater, Cumbria
• Devizes, Wiltshire
• Hertford, Hertfordshire
• Keswick, Cumbria
• Kingsbury Water Park, West Midlands
• Moffat, Dumfries and Galloway
• Oxford, Oxfordshire
• Salisbury, Wiltshire
• Tavistock, Devon
• Theobalds Park, Hertfordshire

To help people prepare for the autumn and winter, Iain Geddes, Senior Technical Advisor at the Club, has compiled five top tips for making the most of a winter camping break:
• Set up camp while it’s still light
• Insulate from the ground up
• Check the power
• Complete vehicle checks
Keep your eyes and ears on the weather

For more advice on autumn and winter camping check out the Club’s advice pages: www.campingandcaravanningclub.co.uk/advice

FIRST IMPRESSIONS PAY OFF

Posted on October 24, 2023

FIRST IMPRESSIONS PAY OFF

ROB AND CHRISTINA Skeel’s perceptions of holiday park home ownership were transformed.

A Northamptonshire couple has described how a spur of the moment visit to a Leisure Resorts holiday park in Yorkshire led to them buying a holiday home there the same day – despite never having considered owning one. Leisure Resorts is an award-winning, five-star luxury holiday home and holiday park provider, with parks across the UK in The Lake District, Yorkshire Dales and North Yorkshire Moors.

Christina and Rob Skeel bought their luxury three bedroom, two bathroom lodge in Angrove Country Park in the North York Moors last summer and have since spent a third of their time in what they now refer to as their ‘happy place.’ Angrove is set in 70 acres of stunning countryside on the edge of the moors, yet just 20 minutes from the coastal resort of Saltburn-by-the-Sea.

Christina, 57, said: “My impressions of holiday parks had come from seeing lots of static caravans, side by side in rows along the Norfolk coastline and when Rob suggested we take a look at a park on our way home from a cottage holiday in Yorkshire my first reaction was ‘Not a chance!’” “We had never even been to the North York Moors until the day we visited Angrove,” said Rob, 58.

“We fell in love with both the park and the location immediately – and then the lodge itself clinched it for us. It has a deck at both the front and the back, as well as a patio on one side, so as well as the sun throughout the day we have spectacular views in every direction.”

LOVE STORY
“You could say we’re quite impulsive, buying the lodge the first day we visited the park, but we’re strong believers in fate and prepared to take a risk. If we hadn’t visited Angrove that day we wouldn’t have found our happy place.”

BESSY THE DOG IS COMPLETELY comfortable in her holiday home environment.

INVESTMENT IN STAFF WELLBEING

Posted on October 24, 2023

INVESTMENT IN STAFF WELLBEING

PARKDEAN RESORTS has partnered with the British Foundation to offer free heart health checks for its staff.

Parkdean Resorts, the UK’s leading holiday park operator, has partnered with the British Heart Foundation to conduct free heart health checks for hundreds of team members.

To mark National Cholesterol Month, which ran throughout October, the free on-site health checks will be offered to any members of Parkdean Resorts’ Maintenance and Accommodation teams aged 40 or older. The checks will benefit up to 520 full-time and seasonal team members across the company’s 66 award-winning holiday parks.

The 15-minute sessions will check blood pressure, cholesterol, glucose, body mass index and waist circumference, and from this, the Practitioners will provide advice to individuals about what they can do to improve their physical health. Staff will also be shown how to access self-help through the company health and wellbeing platform.

HEALTH DATA
The British Heart Foundation will then provide Parkdean Resorts with a company wellbeing aggregated report showing the health data of its teams, allowing the company to create an action plan to put further measures in place in the future to help improve the health and wellbeing of its teams.

Lisa Charles-Jones, HR Director, Parkdean Resorts, said: “We know it can sometimes be difficult to get an appointment at the doctor’s surgery, and that life can get in the way of booking an appointment for health checks. We are dedicated to caring for our Parks, People and Planet and supporting team wellbeing is one of our key people commitments, so we’re delighted to be able to partner with the British Heart Foundation to deliver these vitally important heart health checks.”

Parkdean Resorts is dedicated to finding new ways to increase wellbeing for team members and their families in local communities. In 2022, the company introduced health checks and discounted gym memberships, 30-minute lunchtime walks on ‘walking Wednesdays’, free flu vaccinations, and support for National Cycle to Work Day.

As a further source of support, the team can access Parkdean Resorts’ Employee Assistance Programme 24/7 – a free and confidential telephone line offering practical solutions, information, and support from external trained professionals.

DARING DEVON HOLIDAY PARK DROP-IN

Posted on October 24, 2023

DARING DEVON HOLIDAY PARK DROP-IN

AN EAGLE-EYED VIEW of the Red Arrows parachute display team visit to Ladram Bay.

Eighty years of providing seaside holidays on the Devon coast were marked this summer by the family owners of Ladram Bay Holiday Park in Budleigh Salterton.

The celebrations climaxed in a special birthday event which saw holiday guests join the park team and members of the local community in a weekend of festivities. Dropping in on the fun were members of the Red Arrows parachute display team who made a spectacular appearance after a daring skydive from over 3000-feet above the park.

Ladram Bay is possibly the oldest holiday park in Britain to have remained under the same family’s ownership for such a length of time. It was in 1943 that farmer Bill Carter and his wife Margaret decided to allow Scouts to pitch up on their front field amid some of Devon’s loveliest countryside.

Eight decades on, Ladram Bay now welcomes customers from across the world, and provides one of the West Country’s best equipped parks for family holidays.

UNLOCKING YOUR BUSINESS POTENTIAL

Posted on October 24, 2023

UNLOCKING YOUR BUSINESS POTENTIAL

Looking forward to an unmissable event...

HOLIDAY PARK & RESORT INNOVATION visitors can explore showcases offering an extensive range of products and services.

If you’re eager to stay ahead in the industry and unlock the latest trends, innovations and strategies to take your business to new heights, then mark your calendar for November 15th and 16th and set your SAT NAV to Birmingham’s NEC! The countdown is on to Holiday Park & Resort Innovation, the UK’s premier event for holiday park and resort professionals at the NEC Birmingham this November 15th and 16th.

The event will once again run concurrently with three other shows – Farm Business Innovation, Family Attraction Expo, and Leisure Food & Beverage Expo. Together, the four shows form the largest event for businesses in the fields of land, leisure, and tourism.

Whether you’re a seasoned industry player, or exploring the idea of starting your own business, join Holiday Park Innovation to discover cutting-edge products, strategies and insights to stay ahead in the leisure, hospitality and tourism industry.

The 2023 event promises to be the best yet, with visitors getting the opportunity to explore exhibition space spanning two halls that showcases an extensive range of products and services essential for building successful holiday businesses, as well as getting valuable updates and inspiration from the show’s insightful speaker programme.

TOURISM SECTOR
With new innovations reshaping the UK tourism sector by improving the planning and booking process, enhancing customer experience, promoting sustainability, and providing valuable insights to businesses, technology is a key theme through the exhibition halls and seminar programme.

Immerse yourself in a world of pioneering innovation, with 420 exhibitors across the four shows showcasing tailored products and services designed to meet your unique needs.

Confirmed exhibitors include Swift – the UK’s largest manufacturer of touring caravans, motorhomes and holiday homes, Hoseasons, TouchWood Play, the British Holiday & Home Parks Association, Tiny House Pro, Creative Play, Dale Leisure Supplies, Cubicle Works, Clear Sky Safari Tents, Innovative Leisure, Volta Compliance and Go Low Carbon.

Every aspect of providing a first-class holiday experience will be covered – from planning consultancy and booking management software, to safari tents, outdoor play equipment and washroom solutions.

THE HOLIDAY PARK & RESORT Innovation event covers every aspect of providing a first-class holiday experience.

SEMINAR HIGHLIGHTS
The extensive seminar schedule across both days of the show features experts from a wide range of specialisms sharing top tips and advice for start-ups and existing businesses. Across both the Keynote Theatre programme – sponsored by Cottages.com and Hoseasons – and the Seminar Theatre - sponsored by Maxxton – you can hear from dozens of industry experts across 90 sessions.

Tom Clark is General Manager of Brit Stops, and will host a seminar at the show. “From a small family business and passion project, we have grown Brit Stops into an established and recognised brand within the motorhome industry. At the show we’ll share our focus on driving innovation and expansion at Brit Stops and supporting the next chapter of UK motorhome tourism.”

Gillian Hare and Brodie Farrow of Pitchup.com will reflect on post-pandemic trends. “Rather than representing a one-off peak, the pandemic kickstarted a legacy of outdoor holidaying that will continue to benefit the industry for years to come,” says Gillian. “We’ll talk about emerging trends and provide tips on how you can successfully ride the new wave of outdoor tourism, including case studies from those that have been there and done it.”

WITH LONGER OPENING TIMES this year, Holiday Park & Resort Innovation looks to be the best ever.

NEW ZONE
New for this year is ‘Great Taste of the Country’ a dedicated zone for independent food businesses which will feature live culinary demonstrations, providing an opportunity for businesses to showcase their products in action. The line-up includes popular food brands Hello Fresh, Devil’s Bridge Rum, and My Gyros.

Verity Hyland, Events Director for Agriconnect, said “As the UK tourism industry continues to thrive, many business owners are looking to invest in their businesses with new innovations and diversification options,” she said. “Holiday Park & Resort Innovation provides a unique platform to learn from a diverse range of experts, connect with like-minded rural entrepreneurs, and acquire actionable takeaways to enhance the profitability and sustainability of your business.”

With longer opening times this year from 9am to 5pm on day one and 9am to 4pm on day two, entry to Holiday Park & Resort Innovation, and the other three events, is free of charge.