RAISING THE BAR

MAJOR UPGRADES and new attractions are set to welcome guests at Highfield Grange and Vauxhall Holiday Parks in Spring.

Park Upgrades Keeping Guests Coming Back

In the highly competitive UK holiday park sector, the key to keeping guests returning season after season is continual reinvestment. Operators who regularly refresh their facilities, introduce new activities, and enhance the overall guest experience build loyalty, generate repeat bookings, and stay ahead of market expectations.

Modern holidaymakers increasingly seek parks that combine high-quality accommodation with engaging leisure, entertainment, and dining options. Failing to evolve can leave even established parks struggling to meet rising expectations. Innovation doesn’t always have to mean massive expenditure, but a well-thought-out investment strategy can transform a park’s appeal.

From upgrading play areas and leisure complexes to introducing new sports and interactive attractions, small and large enhancements alike contribute to guest satisfaction. Successful investments often have a dual purpose: elevating the visitor experience while supporting local employment and boosting regional tourism.

Operators who take a proactive approach to upgrades also position themselves strongly in awards, reviews, and media coverage, which further strengthens their reputation and revenue. In this issue, we look at some of the standout examples of investment and upgrades across the UK, from multi-million-pound leisure developments to creative re-imagining of classic park attractions, demonstrating how operators are keeping their parks fresh, exciting, and profitable.

“There is a strong argument for rethinking some of the attractions our industry has long provided – and Footgolf is a perfect illustration of this.” - James Loveridge, Highlands End Holiday Park

Parkdean Resorts - £50M Investment
Parkdean Resorts, the UK’s largest holiday park operator, is set to invest £50 million across its portfolio in 2026, focusing on both facilities and guest experiences. Highfield Grange Holiday Park in Essex and Vauxhall Holiday Park in Great Yarmouth will each receive £5 million in upgrades, introducing new attractions such as indoor adventure golf, upgraded high and low ropes courses, and immersive Bear Grylls escape rooms.

Existing Tots Zones are being expanded, and off-road driving ranges will offer activities for children aged four and over. A new sports bar concept, Hat-Tricks, will combine food and drinks with interactive indoor sports like darts and shuffleboard. Beyond enhancing guest experiences, the investment will generate up to 100 new jobs in the local communities.

Steve Richards, CEO, emphasises the importance of ongoing investment: “Guests return to us year after year because they trust us to deliver the quality and consistency they expect. We are committed to raising standards to remain at the forefront of the UK holiday market.” Parkdean Resorts’ record results and numerous Tripadvisor accolades reflect how a well-planned investment strategy pays dividends, reinforcing both brand reputation and customer loyalty.

INNOVATIVE AND FAMILY-FRIENDLY: Highlands End’s Footgolf course reimagines a classic park attraction.

Highlands End Holiday Park – Footgolf Innovation
Not all upgrades require huge budgets. At Highlands End Holiday Park in Dorset, marketing chief James Loveridge replaced the traditional pitch-and-putt course with an 18-hole Footgolf course in May 2024.

The result? More than 15,000 visitors have taken part, generating a twentyfold increase in revenue compared with the old course. The course, designed in-house using local suppliers for obstacles, ramps, and themed signage, combines fun with a family-friendly challenge, appealing to both children and adults.

Loveridge believes the success demonstrates that rethinking traditional attractions can refresh guest engagement and create new profit centres. The park’s recognition in the Dorset Tourism Awards highlights the value of innovative thinking combined with minimal investment.

BROTHERS PHIL AND TIM Brierley mark 60 years since their parents pioneered York House Leisure.

York House Leisure – Celebrating 60 Years with £1M Investment
York House Leisure, a family-run group in North Yorkshire, celebrated its diamond anniversary with a £1 million investment across its parks, including residential parks and the popular visitor attraction Monk Park Farm.

The upgrade included a new animal barn and enhancements to existing attractions. Brothers Phil and Tim Brierley, along with sister Heather, emphasise that the business philosophy of constant reinvestment keeps parks appealing while supporting local employment and community engagement. York House Leisure welcomes more than 80,000 visitors annually, and ongoing upgrades ensure both holidaymakers and residential park residents enjoy a high-quality, safe, and enjoyable environment.

These examples highlight that investment and upgrades are not just about adding attractions— they’re about maintaining standards, enhancing experiences, and building guest loyalty. Whether through multi-million-pound leisure complexes, innovative low-cost attractions, or ongoing enhancements to play areas and facilities, UK holiday park operators are demonstrating that reinvestment is essential for long-term success.

From large operators like Parkdean Resorts to family-run groups such as York House Leisure, the message is clear: staying ahead of guest expectations requires vision, creativity, and a commitment to continual improvement, ensuring visitors return year after year.

Highlands End Holiday Park
www.wdlh.co.uk

Parkdean Resorts
www.parkdeanresorts.co.uk

York House Leisure
www.yhlparks.co.uk

BLANK CANVAS

BLANK CANVAS

York House Leisure expands into the residential park sector...

With a solid background in owning and operating award-winning holiday parks in picturesque North Yorkshire, it was just a matter of time before York House Leisure expanded into the residential park sector. Now, this family-run business is launching its most ambitious development so far –Gateforth Park -- a large, luxury park home community on a 45-acre site, just minutes from the popular market town of Selby in the Vale of York. “My family had been looking for the right ‘blank canvas’ for many years,” reveals York House Leisure Co-Director, Phil Brierley. “York House Leisure was established in 1965 as a holiday park business, but we’ve grown naturally over the years into the residential market. “We were keen to further expand and offer something different when, four years ago, a chance meeting led to our discovery of the site at Gateforth.”

VANDALISED SITE

Phil says that looking at Gateforth Park today, with Phase One of its luxury development well underway, it’s hard to believe that this former mushroom farm site had stood derelict for a decade and was a regular target for vandalism, arson and fly tipping. Fortunately, York House Leisure Directors Phil and his brother Tim had the industry experience to see past Gateforth’s appearance as a dilapidated brownfield site and recognise its potential. York House Leisure purchased the site in August 2018 and drew up plans for a three phase re-development that would completely transform the neglected 45-acre site into a spacious park home development of 168 well-appointed homes. “We felt that Gateforth Park could be transformed into something really special,” says Phil. “Our vision from the start was to develop the highest quality residential park that offered the very best in over 50s living. And with planning permission awarded unanimously by the local District Council in January 2019, the hard work really began!” The development at Gateforth is situated next door to Selby Golf Club and makes the most of its attractive countryside surroundings, as well as excellent road and rail links to some of the area’s top leisure destinations. When complete, the park will include a fishing lake, community centre, woodland and recreational areas. The lake will be surrounded by homes, giving relaxing views of the water and the wildlife. York House Leisure’s four holiday parks – York House, Old Hall, Swaleside and Abbot’s Green – already hold David Bellamy Gold Awards for conservation, and the plan is to develop a similar scheme at Gateforth Park.

CUTTING TEETH

FROM LEFT TO RIGHT, in front of the new Majestic 42x20 at Gateforth Park - Phil Brierley of York House Leisure, Silvano Geranio & Andrew Westwood of Prestige Homeseeker, and Dawn Hughes of Gateforth Park.

The York House Leisure team cut their residential park teeth on Quarry Moor and New Park, a 92 plot, traditional style park that has been in the family since the early 1980s. The park is popular with over 50s wishing to downsize within a small, friendly community that offers easy access to the area’s considerable attractions. The two side-by-side developments are situated on the outskirts of the historic cathedral city of Ripon, home to the World Heritage Site of Fountains Abbey and Studley Royal Water Gardens, and a short drive from Harrogate and further afield, York. Quarry Moor and New Park is typical of the York House Leisure Park ethos. Phil says that they “aim to offer immaculately maintained parks, which offer quiet, private space with all the benefits of a real community.” “It might be traditional in style, but this park has been carefully developed over many years and is now filled with greenery and wildlife throughout the year,” explains Phil. “Each plot is set back from the main driveway, giving residents additional space and privacy that is a key selling point for re-sale of the homes there.” With a portfolio of successful parks, the York House Leisure team of 20 (35 in peak season) are happiest when looking after their customers, the majority of which are holiday home owners.

Flagship holiday park, York House, has won a raft of accolades including a Visit Britain 5 Star Award for Tourism, Hoseasons Diamond Finalist Award for Customer Service, and it was selected as a Finalist in the White Rose Awards 2019. With a bit of luck – and customary hard work – Gateforth Park will attract similar success. Fifty park home bases and eight show homes from Prestige Homeseeker Park and Leisure Homes are now in position at Gateforth as part of Phase One of the development. Already, the park has 10 reservations, which has exceeded expectations at this early stage, especially considering the challenges of operating over recent months. “What a difference a year makes!” says Phil, smiling. “We didn’t start redeveloping Gateforth until last August and we recycled many thousands of tonnes of concrete and demolished several huge industrial buildings on site. Not to mention the challenges of the Covid-19 pandemic! But, all credit to our team, we are well on track with Phase One of the park and we couldn’t be more excited to start welcoming our first residents to Gateforth later this year.”