holiday park managers

THRILLS AND SPILLS

Posted on April 27, 2022

THRILLS AND SPILLS

Why settle for a pool when you can have an aquatic playground…

BODY SLIDES or board ‘n rides come with huge visitor appeal.

With the vast array of add-ons that are now available, mean that even the most modest swimming pool can be transformed into an aquatic playgrounds. A plethora of waterslide options offer varying journeys at a choice of speeds and travel in either an open or closed flume. A great water attraction is one that provides a form of aquatic play for everyone. An aquatic feature should be designed and developed to spontaneously entertain many visitors throughout its hours of operation. Body slides and waterslides sometimes require a raft to board and ride with some starting inside, venturing outside before completing the journey back indoors.

A GREAT WATER attraction is one that provides a form of aquatic play for everyone.


TOUCH PADS

Start and stop systems, with touchpad sensors and speedometers for competitive games, offer special effects such as LED rings, transparent sections and video projectors that provide virtual reality experiences. Boasting a fleet of engineers and an impressive 56 years of experience, aquatic play specialists, Ustigate, meet every enquiry with fresh eyes. Ustigate provide a full turnkey solution in the design, build and maintenance of water attractions and are proud to have designed and built over 100 water features and more than 100 aquatic play facilities as they approach their sixth decade in business.

“Our team expertise and experience expands with every project and more knowledge coupled with evolving modern technology enables us to conserve more and utilise wisely,” explains Ustigate’s Michelle Minns-Sykes. “It is an exciting industry to work in and our collaborations, team, partnerships and products enable us to move with the times and remain at the height of aquatic innovation and efficiency,” Michelle continues. “Our dedication is enhancing inclusive aquatic environments for everyone to enjoy whether it be a calming water feature or a large tipping bucket or faster flume that thrills.”

USTIGATE was a key supplier in the award-winning The Wave swimming pool design in Coventry.

UNIVERSAL APPEAL

Offering to deliver an inclusive aquatic play scheme that is fun for friends, families, all ages and abilities, Ustigate partner with global aquatic play giants, Vortex, for projects and products that have proven to last the test of time. “The best factor in our line of work is the ability to excite and exercise an inclusive audience at the same time,” says Michelle.

Ustigate Waterplay and Vortex International now offer much more choice and much more play value; there is a choice of 150+ Splashpad® Products and plentiful ground sprays too. The majority of the products are available with a Safeswap™ anchor enabling the exchange of products in the future, without the need to break the ground. A Safeswap™ anchor can be seen with an above ground item, a ground spray or capped.

This enables a splashpad to be built in phases and it also ensures the aquatic play facility will remain modern in years to come as new products can be easily introduced in the future. It is not just the product choices that have upped the aquatic play game. Vortex have incorporated a number of technologies into their product line; making play items more interactive and aquatic play activities more physical and fun.

EVEN MODEST SPACES can be transformed into an aquatic playgrounds. Pic. Ustigate.

INTERACTIVE FUN

Examples are the award-winning Explora collection that engages children to move, push, pull, spin and splash and a family of flush mounted features called Hop that invite children to bounce and splash. The technologies Turntec™ and Twirltec™ invite children to rotate features a full 360° which places the water direction in their excitable hands. Features that include Twirltec™ also provide the ability to rotate and create attractive, spiralling water patterns.

Ground sprays are offered in all shapes, sizes and heights; some arrive with gusto and others provide a nice gentle water effect, perfect to tickle the toes of novices arriving to experience water play for the first time. “A benefit of water play is that it engages children to interact with each other and this promotes positive social development,” Michelle points out. “The aquatic play activities that excite and exercise promote both physical and mental wellbeing.

Michelle says: “Timescales are generally no more than 12 weeks to finalise a design, procure, construct, complete, carry out a water test, commission, provide staff training and handover. “There is not a generic figure that can be produced for a project because all projects are unique in terms of the scheme, location and installation – the play value, plant room and connection to services.” An enquiry begins with gathering information, a meeting, site survey and design brief. So start gathering those aquatic play ideas straight away.

Ustigate Water Play
Tel. 01322 424445
sales@ustigate.co.uk
www.ustigatewaterplay.co.uk

SPLASHDOWN!

Posted on April 27, 2022

SPLASHDOWN!

Convert under-used paddling pools into exciting splash pads…

SPLASHPADS ARE EXCITING crowd pleasers for all the family. Pic. The Splash

Splash pads can be an excellent social environment for all children but especially those with learning or physical disabilities. Specialist suppliers, The Splash, has recently been undertaking new projects to convert redundant paddling pools and convert them into splash pads to create more inclusive, accessible, creative play spaces.

The Splash team work with local authorities, as well as holiday parks, to create inclusive play areas where children can get together and play in a stimulating and immersive environment. Designed to be space and cost efficient, the splashpads are a vibrant oasis that will attract visitors to an area, having a huge positive impact on businesses and communities alike. Crucially, the team has designed its own system and features that provide huge water saving benefits to our customer’s.

By recirculating water, their tried and tested system, that conforms to industry standards, can save up to 50m3 of water per day; a huge water saving over the annual demands of a busy attraction. “The change away from single use systems has been driven not only by cost saving but also environmental impact,” explains Clare Jayson on behalf of The Splash. “With the concern of water shortages in the future and the potential of more prolonged droughts, we can see the possibility that single use systems might not be able to open,” Clare adds.

DESIGNS BY THE SPLASH are saving up to 50m3 of water per day.

The Splash has developed their system to comply with PWTAG (Pool Water Treatment Advisory Group) recommendations and to enhance the ease of maintenance. They have automated and simplified their system while maintaining high levels of safety and quality. A splashpad system will need a three-phase electric supply, a mains Sewer and a mains water supply. The closer these are to the preferred site, the less cost that will be spent on facilitating these. You probably need a minimum of 200m2 of space to allow a 150m splash pad with a 1.2m wide path.

The splashpad location should be where trees are not too close as leaves and debris cause drains to block and don’t forget about ample car parking if you are looking to attract day visitors. Themed play features can create more imaginative play and can be tied into local historical events. Castles, Dragons, Pirates, Nautical and Dinosaurs are all popular themes and can create great visuals for marketing. Clare adds: “Make sure that the design proposed is age relevant and covers the age groups that your park is catering for.

“A good design will create areas of free movement and high levels of activity for children in the 6-12 age range with areas of less activity and gentler features for toddlers and less confident children.” All The Splash bespoke features are made, in the UK which means you can benefit from considerable cost and time saving with almost endless design possibilities. Manufacturing processes and experience give you the advantage of a completely bespoke design project at an ‘off the shelf’ price.

The Splash
enquiries@thesplash.uk
www.thesplash.uk

SHIVER ME TIMBERS!

Posted on April 27, 2022

SHIVER ME TIMBERS!

Jason Nash plunges into the magical world of aquatic water play…

SPICE UP your visitor appeal with investment in water play.

Aye, Me Hearties!’ I am adopting my best Captain Jack Sparrow voice, because pirate themes remain among one of the top design themes for aquatic water play. Dolphins are a bit old hat these days but, no doubt buoyed by blockbuster movies like Finding Nemo and The Little Mermaid, nautical themes are still a very popular creative trend and never forget the ever-popular dungeons and dragons!

“When we design for any site, we have to look at the space,” advises Nicholas Creis, one of the expert design team of global water play specialists, ProSlide. “A resort or holiday park generally has less space available than a full water park, so we have to take that into account,” Nicholas acknowledges.

WATER RIDES have a known record of being excellent ways to attract guests to a location. Pic. ProSlide.

LIMITED SPACE

Fitting in to a limited space has resulted in many holiday operators opting for popular body slides like ProSlide’s TWISTER or RallyRACER® that can be customised to fit smaller sites. Water rides have a known record of being excellent ways to attract guests to a location for their summer holidays, while being relatively low maintenance. But it is vital to work with a supplier that can assure differentiation, an incredible ride experience, and a safe, on-time opening.

Rides that cater for families are particularly popular, like the ones found in ProSlide’s WaterKINGDOM line of attractions. Budgets can vary even more. It is not uncommon to see investments starting at £150,000 for KIDZ Rides and going up to £1 million for an entire tubing or body slide complex. “At ProSlide, we’re always squarely focused on working in collaborating with our client, assessing their needs, and designing what works best for their budget,” says Nicholas.

“Timelines and budgets are rather variable and dependent on a number of things,” he continues. “We need to consider whether we’re looking at an existing site, where the client wants to do an expansion, or whether we’re looking at a completely new site. “For an expansion, many clients are looking at approximately one year before their ride opens – though it can be less for a smaller attraction. Newer sites tend to have more to consider and it can be two to three years before their rides open.” ‘Avast!’ Oh, I am off again. It costs nothing to have an initial friendly ‘Parley’ with ProSlide on how to spice up your visitor appeal with investment in water play. So why not make contact today.

ProSlide
www.proslide.com

HOORAY! IT’S RAINING!

Posted on April 27, 2022

HOORAY! IT’S RAINING!

Emily Martin presents top tips for weather-proof play…

INDOOR PLAYGROUNDS are a guaranteed crowd pleaser. Pic. Hendra

In 2021, temperatures hit an unseasonable 24 degrees Celsius in March, followed by the wettest every May on record. In 2020 (or as we call it, ‘the year we do not mention’) we had the wettest February ever recorded followed by a gloriously sunny spring. There’s nothing more unpredictable than a British summer and with extreme weather becoming increasingly the norm, savvy holiday parks are advised to be ready for anything.

Unpredictable weather can sometimes a deterrent for holidaymakers who don’t want to waste their precious annual leave (or money) on a holiday that might be a wash-out. But for cunning holiday park owners, when it comes to indoor play there are ways you can reassure prospective bookers and stand out from the crowd. “British weather can be unpredictable, so it’s really important to provide plenty of indoor entertainment, as well as opportunities to eat and dine in the same area,” advises Helen Scott a Director at Cofton Holidays where indoor play is held in high regard.

ALL-YEAR ROUND

“We’re proud to be an all year round, all-weather holiday destination in South Devon. Come rain or shine, there’s always something to keep families entertained and we’ve worked hard to provide a rich and varied range of indoor entertainment experiences, mixing activities and play so there’s always something for the whole family to enjoy.”

Cofton have indoor play covered or the children and the adults too as Helen explains: “Our indoor play offering includes a heated indoor swimming pool with hydrotherapy loungers, bubbling water jets and splash pad area, sauna, steam room and gym. “Also fitness and cycling studios, a bowling alley an amusement arcade and soft play area. Having all our indoor play facilities in one central complex works really well for our guests,” says Helen.

“When it’s raining, you don’t want to be running from one end of the site to the other, ducking from the wet weather.” Helen continues: “Our indoor pool is perfectly located next to our café so guests can enjoy a morning swim and recharge afterwards with a fresh coffee and fluffy slice of cake. Many of our guests regularly spend half of their day in our indoor complex.” The Cofton Holidays indoor play facilities have been carefully chosen so that they meet the needs of all age groups.

Helen says: “The soft play area is aimed at children under the age of eight, and has been carefully located with plenty of seating nearby, so that adults can keep an eye on their young ones, while they enjoy light refreshments.” Helen flags up: “Something that we have adopted recently is a pre booking system for our indoor pool. This is something we introduced during the Covid-19 pandemic to ensure we complied with social distancing rules, but it has worked really well for us.

“Our indoor pool is incredibly popular and can get busy, particularly during the school holidays, so we have decided to keep this booking system in place for the foreseeable future. It allows us to control how busy the pool gets without disappointing customers so it is definitely something I would recommend other park owners think about.” Tony Clish, is the Director at Park Holidays UK. We asked him about indoor play facilities and how important the planning and preparation of those areas are to a Park Holidays site. Tony says: “As a family-focussed holiday parks group, we recognise the importance of providing play facilities for all ages – and in all weathers.

“That’s why many of our 40-plus parks make provision for indoor play areas suitable for toddler-age upwards, with the obvious provision that parental supervision is required at all times in the case of smaller children. Tony continues: “Soft play areas are especially popular as they provide a safe environment in which youngsters can let off steam for an hour or two – and, of course, give mum and dad a breather. “Seating and café areas are often located nearby which give parents an opportunity to view their children at play, and park staff keep a regular eye open to check on aspects such as cleanliness and the number of youngsters using the amenity.

“Children are also well provided for in other indoor areas such as swimming pools where smaller slides and other water features mean that all ages can make use of the facility. Customer comments from younger families often pay tribute to our indoor play zones, and they represent a significant part of the investment we make in activities at our parks.” Whether you’re singing in the rain or walking on sunshine, having plenty to do inside and undercover is a must if you want to ensure happy guests and consistent income all your round.

ADVICE ON TAP

For those who incorporate a gaming, play or adventure zone within your visitor attraction within your resort, the InterFun Expo is a great opportunity to find out about the latest product innovations and learn about current trends and new tech to help you drive more visitors to your attraction. The InterFun Expo will take place on 26-27 April, 2022, at New Dock Hall in the Royal Armouries complex in Leeds. The opening hours are 10am-5pm on 26 April and 10am – 4pm on 27 April. A huge range of products will be represented:

• Aerial adventure
• Soft play
• Arcade games
• Edutainment
• Mini sports
• Inflatables
• Family and kiddie rides
• Playground equipment
• Laser tag & paintball
• Table games

The exhibition is supported by an eye-catching seminar timetable that are all free to attend and do not have to be pre-booked; you simply drop in and out of those of interest to you and your organisation. Michael Harrison kicks off the schedule with a look at Trends In the UK Leisure Sector with other subjects including Attracting Visitors Through Mixed Marketing Techniques, The Soft Play Sector Post Covid and Immersive Tech – turning Visitors Into Players. Simply register to attend and you will gain access to the exhibition and seminars via www.interfunexpo.com

SIMPLY THE BEST

Posted on April 27, 2022

SIMPLY THE BEST

Willow Park is the perfect place to relax and enjoy retirement…

WILLOW PARK IN BURNHOUSE, North Ayrshire is a select development of 26 homes

Willow Park in Burnhouse, North Ayrshire proves the point that you don’t have to be big to be beautiful, writes Jane Herbert. This select residential development of just 26 park homes spread over 3 acres of picturesque Scottish countryside was purchased ten years ago by Mr and Mrs James. The couple, originally from Yorkshire, have family connections in the industry but were keen to forge their own path.

At the time, Willow Park was newly developed but only had four residents. Mr and Mrs James spotted the potential and duly invested in their first park. Willow Park Manager and ten-year park resident, Cathy Gillingham, picks up the story. “Right from the beginning, the James’ had the philosophy that if something is worth doing, then it’s worth doing well,” says Cathy.

HAPPY PLACE

“When they started the business, they said they wanted to build the best residential park in Scotland. And really, I think they’ve achieved that. “Willow Park is full now and has completely thrived in the time they have owned it. But more importantly, everyone on the park is happy. It’s a lovely, friendly community that we’ve built and the residents – and the owners – really look out for each other.” Willow Park’s location is perfect for the over 50s age group. Situated within the rolling Ayrshire countryside, the site offers glorious 360 open views of the scenic Burnhouse Hills.

The development lies within the tiny village of Burnhouse, just one mile from the larger traditional Scottish village of Dunlop. The park’s enviable location means that residents have the very best of both worlds – peaceful country living, combined with easy access to all the attractions of the sea and nearby cities. “It’s so quiet and rural here, it’s easy to think that you could be in the middle of anywhere,” laughs Cathy, “but the funny thing about Willow Park is that it’s twenty minutes – literally – from everywhere!”

“The park is 20 minutes from the scenic west coast and its beautiful beaches and tourist spots like Prestwick and Troon. Dunlop, which is just a couple of minutes away, has a train station and it takes twenty minutes to travel into Glasgow Central Station. We’re also twenty minutes from Glasgow Prestwick Airport for anyone wanting to travel further afield.” It’s easy to see why Willow Park’s location makes it a truly popular choice for retirees and those who want a better work / life balance as they get closer to retirement.

The James’ also pride themselves on keeping an immaculate park. Residents are responsible for the upkeep of their own private gardens, but communal areas are really well kept by their contracted gardener, and Mrs James, herself, ensures that there are plenty of flower borders and hanging baskets to brighten up the grounds. “All the homes are nicely spaced out,” says Cathy. “No-one overlooks each other, and every home has a private parking space and there’s lots of communal parking too. Each resident is given a remote-control key fob to operate the secure electric entry gates to the park.”

EACH HOME ON WILLOW PARK benefits from a private parking space, as well as communal parking.

ALL BUDGETS

With most plots ranging from 40-50 feet in size, there are some magnificent luxury homes on Willow Park including an Omar Middleton and Manor Park White House that are both currently for sale. The owners are keen, however, that there are homes for all budgets on the park and work with a variety of manufacturers according to customer’s wishes, and also what stock is available to order at the time.

Owing to the park’s popularity, the James’ sought to expand Willow Park into an adjoining field that they own. With residential planning permission still sometimes difficult to acquire, the couple have chosen instead to focus their investment on an adjacent development of an additional 20 homes that will be for holiday use. This is sure to be a big boon for the area, which is as attractive to tourists, as it is for residential home owners. “We’re really excited about the holiday development,” says Cathy.

“The new park – as yet un-named – is also going to be for the 50+ market which means it will perfectly complement Willow Park. The residents have all been involved in the decision-making process about the facilities that will be chosen for the new holiday park. Top of the list at the moment is a bespoke coffee shop and gym space that owners from both parks will be able to access. The plan is to have chairs and tables around a feature duck pond, which will be a lovely place to meet and chat, as well as make some new friends.”

SECOND LOCATION

Work on the holiday park next to Willow Park is due to start this year, and it will hopefully open in 2023. The James’ are also developing their second, smaller residential park which is located in Yorkshire. Manor Park, Flockton, which is equidistant between Wakefield and Huddersfield, was acquired two years ago and has 20 homes on site. Owing to the timing at the start of lockdown, the couple haven’t yet been able to start any refurbishment work on the park, but the plan is to replace the older homes with newer models as they become available.

“It takes time to build a community like Willow Park,” says Cathy. “But it’s such a positive place to live. Residential parks are brilliant for my age group. Our park is a really safe and friendly environment. No issues, no crime. “Everyone who lives here, loves it. Willow Park really is the perfect place to relax and enjoy your retirement in Scotland.”

GLAMPING OFFERS STAYING POWER

Posted on April 27, 2022

GLAMPING OFFERS STAYING POWER

THE LOVE2STAY location is set in 22 acres of beautifully landscaped grounds.

The rise in popularity of UK staycations has inspired the impressive Love2Stay resort, on the outskirts of Shrewsbury, to invest further and offer a collection of luxury bespoke lodges to complement their existing Glamping portfolio Celebrating its fifth birthday, the Love2Stay resort is set in 22 acres of beautifully landscaped grounds and enjoys magnificent views over Wales on one side and the Shropshire Hills on the other.

The resort offers 122 hardstanding touring pitches and 11 Safari Glamping Lodges with private hot tubs, glamping site bookings were up 60 per cent, the fifth straight year of growth. “Glamping was already on the upswing throughout the UK before the COVID-19 pandemic started,” shares Chris Skitt Love2Stay, General Manager. “Last year, Love2Stay saw bookings explode, with families experiencing and enjoying glamping for the first time.

“All signs point to continued growth in the coming years. We believe that luxury and comfort should not be sacrificed while enjoying the great outdoors,” ,” he continues. “So, we decided to expand further with our new Black Barn Lodges. Glamping with us is simple. We combine the need for modern comfort with a desire to be as close to nature as possible.”

A total of 12 custom-built single lodges and two twin lodges have been purchased by the resort’s owner, Salop Leisure, to be used in the new Black Barn Lodges development. After a £1 million investment in the resort last year, the Love2Stay glamping village now boasts 36 deluxe lodges, including the original 11 Safari Lodges and 11 Woodland Lodges, which were added last year as part of the planned phase of development. Lowfield Leisure, based in Marton, near Shrewsbury, designed and created the new Black Lodges for Salop Leisure, Love2Stay’s parent company.

The new lodges can accommodate from four to six guests. Each of the three bedrooms, which include a king-sized main bedroom, a twin mezze room, and a sofa bed in the living area, is equipped with high-quality appliances and a log burner. Every lodge has its own private hot tub as well as an outside fire pit for guests to enjoy. In addition to the luxury glamping experience offered by the custom built Black Lodges, guests can enjoy a range of amenities, including a natural bio swimming pool, splash pool, and beach, as well as an on-site cinema. There are also wellness services, and a huge variety of outdoor activities for the whole family to enjoy. High season rates for these unique glamping lodges are £963 for three nights, while the low season rates are £558, with a minimum stay of three nights.

Love2Stay
Tel. 01743 583124
www.love2stay.co.uk

CHILDHOOD DREAM COMES TRUE

Posted on April 27, 2022

CHILDHOOD DREAM COMES TRUE

CAROL GERRARD- HUGHES and daughter Sophie at Forest View.

Carol Gerrard-Hughes has realised a childhood dream by investing £300,000 to improve the Forest View pub and caravan site in Oakmere, Northwich using a Business Finance loan from Reward Finance Group. Carol fell in love with the site when her parents bought a caravan when she was six and the family spent weekends and school holidays at Forest View.

At 13, she started washing up in the pub, then worked behind the bar and, ultimately, finished up running it. Realising her ambition to own Forest View has not been easy. Having bought the tenancy for the pub and the site in 2007, she was advised by pub operator and owner, Scottish and Newcastle, that they were planning to sell the site to a housing developer in 2009. To prevent this from happening, she moved quickly and bought the whole lot from them.

As well as the pub, the site has 45 static caravans and 26 touring pitches. Recognising The potential for Forest View, which overlooks Delamere Forest, Carol was keen to make a significant investment in the site. Her plans were to extend and refurbish the pub, build a new toilet block, create 20 more touring pitches, provide additional electrical points for the caravans, as well as landscaping and tidying up the site to further enhance its appeal.

Despite the equity in the site, none of the banks would lend her the money to carry out her plans. However, Matthews Sutton & Co Accountants in Liverpool introduced Carol to Reward Finance Group, who quickly provided the funds having been impressed with Carol’s enthusiasm and tenacity, as well as her plans for the site and the additional revenue this would generate.

SECONDS OUT FOR STONHAM BARNS

Posted on April 27, 2022

SECONDS OUT FOR STONHAM BARNS

FORMER PRO BOXING LEGEND Glenn McCrory and Stonham Barns Park Owner Alan Forward

Former professional US boxing legends Larry Holmes and Gerry Cooney will be the stars of a ‘Nights With’ Evening at Stonham Barns Park – one of Suffolk’s premier destination venues - hosted by the venue’s ambassador UK pro boxing giant Glenn McCrory. Stonham Barns Park is a day out for all the family to suit all ages.

Other activities at the leisure, retail and holiday venue include The Suffolk Owl Sanctuary, The Bistro, The Golf Centre including Adventure Golf and FootGolf, The Teapot Pottery, Escape Rooms, holiday lodges, a caravan park, camping and glamping, Tumbledown indoor play barn and fishing lakes. Larry ‘The Easton Assassin’ Holmes, so called as he was born in Easton, Pennsylvania, defended his World Boxing Council (WBC) Heavyweight World Title belt against top contender ‘Gentleman’ Gerry Cooney in 1972 outdoors at Caesars Palace in Las Vegas.

Holmes (72) and Cooney (65) have been close, lifelong friends. Stonham Barns Park owner, Alan Forward said: “We are beyond privileged to be hosting these outstanding personalities from the world of boxing. It’s a historic day for us to be launching our ‘Nights With’ Evenings with such respected names from the sporting past.’ Full ticket info for the event on May 16th is available at Stonham Barns Park, www.stonhambarns.co.uk or call 01449 711111.

WISH YOU WERE HERE – Monkton Wyld

Posted on April 26, 2022

WISH YOU WERE HERE

Picture postcards from Monkton Wyld, West Dorset…


Monkton Wyld, near the coastal village of Charmouth in West Dorset, should be rightly proud of its quarter-century of providing families with first-class holiday experiences. Joanna and Simon Kewley first started welcoming guests to their family farm in the early nineties, and its idyllic location and friendly atmosphere quickly won them a large following.

Over the years, the couple have invested much time and energy into ensuring that the park offers families the perfect surroundings for a memorable Dorset holiday. The holiday park is situated in West Dorset’s Area of Outstanding National Beauty, only three miles from the World Heritage Jurassic Coast line of Devon and Dorset. Joanna and Simon have created many wildlife habitats in their 26-acre grounds where wild flowers flourish and provide foraging for honey bees, butterflies and other pollinators.

They have always been keen to run their park along sustainable lines and have been presented with the David Bellamy Conservation Award at its top gold level for many years. The tranquil atmosphere is maintained by the park’s division into small paddocks for camping, caravan and motorhome guests who come from across Britain and mainland Europe. The summer camping field offers wonderful spacious camping for families and friends. A level rally field offers a great destination for small and larger groups with a number of 10amp pitches are available.

As well as pitches for caravans, motorhomes and tents, Monkton Wyld has a small but prestigious development of luxury caravan holiday homes. The 17C farmhouse sleeps up to nine people and pets are welcome to a four bedroom, holiday bungalow. A fully stocked shop is available on site for all those essentials and little luxuries. The site currently have three different food vans visiting weekly. Fish and Chips, Wood-fired pizzas and a Pie and Burger Van.

 

Monkton Wyld
Tel. 01297 631131
www.monktonwyld.co.uk

 

STEPPING UP THEIR GAME

Posted on April 22, 2022

STEPPING UP THEIR GAME

A personal view by Jamaine Campbell of MD Elite Dynamics

THE PANDEMIC INTRODUCED a new audience of people to caravan and lodge holidays.

Solely from an industry viewpoint, if two years of Covid have shown us anything it’s that holiday parks are an increasingly attractive proposition. In the last 12 months we’ve seen huge international conglomerates want a piece of the pie with CVC Capital Partners acquiring Away Resorts & Coppergreen Leisure Resorts, Sun Communities acquiring Park Holidays and Cove Communities acquiring Argyll Holidays – the value of those three combined deals alone close to £1.5bn.

Manufacturers have been responding to record demand for caravans and lodges and holiday parks have had a strong 2021 on the back of what was a challenging 2020 for everyone within the travel and hospitality industry. Almost every week, there’s a new report about land somewhere in the UK being turned into new holiday parks.

Added to that, there’s some pretty impressive amounts of money being invested by holiday park operators to improve, enhance, and introduce new facilities to existing holiday parks and resorts. There will inevitably be people who are desperate to board a plane and fly off to the sun at the first opportunity -- we’ve seen the photographs from UK airports at Easter to prove it! However, for every one of those people, there will be another who can’t face the hassle or who still feels apprehensive or vulnerable travelling anywhere.

NEW AUDIENCE

The pandemic introduced a new audience of people to caravan and lodge holidays, and for the first time in their lives they’ve had their eyes opened to how great they can be and can’t wait to go back. If someone has paid thousands of pounds out for an amazing lodge with a hot tub, they’ll be going back to that park time and time again. Like anything in business… you’ll win some customers, and you’ll lose some, but the demand is still there, and the forecast is still bright. Thanks in part to that demand and in response to new players entering the market, holiday parks are stepping up their game on all levels - investing in facilities and investing in technology.

For many, it’s more than a holiday park now, they’re growing into holiday resorts with multiple revenue streams; everything from golf courses to spa treatments to a range of added value activities. They’re branching out and at the same time coming to understand the benefits of modern business software solutions that can handle multiple revenue streams and growth to multiple parks. Yes, they need a park management system that manages bookings and owners. But now, they also need an integrated CRM system and an Owners App as everyone knows how important it is to engage with customers and owners.

MEMBERSHIP MODULE

They want a membership module if they’ve got any type of leisure facility, they want an Events module if they offer weddings and conferences, they want an activities module if they do yoga or bookable kid’s activities. Then they want key integrations to EPOS and Digital signature and to third-party payment gateways like WorldPay or Sage Pay. The more revenue streams a holiday park has, the more they need a software solution that can bring it all together. For us at Elite Dynamics, the future is more integration and deeper integration to the Microsoft platforms our products are built on.

There are so many exciting third-party integrations and power apps available that can change the way holiday parks operate in terms of efficiencies and exceeding customer expectations; from contactless check-ins and payments to RFID tagging of caravans to scan them on and off parks. For the last six years we’ve been doing what we can to help educate the holiday park industry on the benefits of technology. Although as an industry we’re still several years behind the hotel market on adopting technology, we’re definitely moving in the right direction.

I love this industry. From the first moment I set foot on a holiday park, I loved it. That’s why the driver for everyone at Elite Dynamics is to get the industry to move toward a position where technology isn’t something to be feared, but part of a strategic move to improve business. With dedication, commitment, and focus everyone connected to the industry can benefit from adopting technology and have a greater awareness of what is possible.