HOLIDAY PARKS CALL FOR REFORMS IN UPCOMING BUDGET

The British Holiday and Home Parks Association (BH&HPA) has outlined a series of reforms it hopes the Government will address in the autumn budget, set for 30 October. Representing around 3,000 parks across the UK, BH&HPA’s proposals focus on boosting regional economies, supporting jobs, energy sustainability, and improving low-cost housing options.

In its submission to Chancellor Rachel Reeves, BH&HPA highlights four key areas where reforms could be made without financial loss to the Government, aiming for significant national benefits. Debbie Walker, BH&HPA’s Director General, emphasised the potential for growth through planning reforms that would allow holiday parks to expand and invest, while residential parks could offer more affordable housing for retirees, freeing up larger family homes.

The association is also calling for VAT reductions to help UK parks remain competitive with international tourism markets, making domestic holidays more affordable amid rising living costs. BH&HPA’s energy reforms propose expanding grid capacity to support the use of sustainable technologies, such as electric vehicle charging points and heat pumps.

Additionally, they urge the Government to address skills shortages in rural and coastal areas by providing long-term training and employment opportunities. With UK holiday parks and campsites contributing £7.2bn to the economy and supporting over 226,700 jobs, BH&HPA hopes the upcoming budget will pave the way for further growth.

Association members will have a chance to digest the implications of the budget on 4 November (12 noon – 1pm) during a webinar arranged by BH&HPA with tax advisers RSM.

British Holiday and Home Parks Association
www.bhhpa.org.uk

TOURISM TRENDS UNDER MICROSCOPE

TOURISM TRENDS UNDER MICROSCOPE

WELCOMING TOURISM minister Richard Lochhead (third from left) to the conference were BH&HPA (Scotland) director Keith Campbell, BH&HPA Scottish policy director Sarah Allanson, and director general of BH&HPA Debbie Walker

Delegates from holiday parks across Scotland gathered in Edinburgh this winter for their annual national conference. Held at Our Dynamic Earth, the event brought together senior figures from many of Scotland’s near 200 parks providing camping, caravan, luxury lodge and glamping holidays. Members of the British Holiday & Home Parks Association (Scotland), and guests heard from a line-up of guest speakers including Scotland’s Tourism Minister Richard Lochhead.

Welcomed to the conference by association Directors Keith Campbell and John Kirkaldy, the Minister said that parks were doing much to minimise their environmental impact: “Sustainability is at the heart of the Scottish Government’s tourism strategy, and I welcome the steps the holiday parks industry is taking to champion green getaways in order to help achieve our net zero ambitions.

“This year I have visited several parks to see how they work within their communities, and with other local businesses, to provide the best possible visitor experience. “These businesses – and the visitors to campsites, caravan and holiday parks - make a valuable contribution to our national and local economies,” said Mr Lochhead.

Earlier in autumn, Mr Lochhead visited Findhorn Bay Holiday Park on the Moray Firth where electricity is generated by wind turbines, supported by the grid using a green energy tariff. The minister, who was a guest of BH&HPA, made his own contribution to a greener future by planting a commemorative tree to mark what the park described its new series of eco-adventures.

GUEST SPEAKERS
The conference also heard from other guest speakers on a range of different topics impacting on park businesses, many of which in Scotland are long-established family enterprises. Subjects addressed included how parks can best formulate and implement a green energy strategy, and what holiday home manufacturers are doing to make their products more sustainable.

Tourism trends were also put under the microscope, along with an examination of how parks could continue to meet the ever-rising quality expectations of holiday park guests. Running parallel to the conference at Our Dynamic Earth was an exhibition featuring suppliers of goods and services to Scottish holiday parks.

Keith Campbell, owner of Highland Holidays with three parks in Tyndrum, Oban and Ben Nevis, said that in 2023 holiday parks had remained as popular as ever with families and couples. But he added that the industry was by no means complacent, and that parks continued to invest heavily is their businesses to ensure they provided world-class standards of hospitality.

An economic survey produced four years ago and currently being updated found that BH&HPA member- parks in Scotland are part of a sector generating £772 million of annual spending in mainly rural areas, and that the industry also helps sustain over 14,300 full-time jobs.

DON’T SLIP UP!

DON’T SLIP UP!

Freezing temperatures trigger increased claims...

Compass, the insurance specialist, has issued warnings to static caravan owners to prepare early for freezing conditions this winter. With a 115% increase in claims for freezing pipes and escape of water year on year, almost 80% of December 2022’s claims were as a result of extreme cold weather.

Static caravan and lodge owners must prepare their holiday homes for winter as per the terms of their policy or risk claims being rejected, according to Compass. The company saw a 115% increase in total claims caused by cold weather in 2022 compared to 2021. Almost 80% of total claims in December 2022 were due to damage caused by plunging temperatures, as the UK was gripped by the coldest start to meteorological winter since 2010.

During December 2022 alone, claims increased by 66% year-on-year compared to the same month the year before. Long-range weather experts are already predicting that another cold snap is on the way this winter, with a higher risk of snowfall caused by the El Niño weather phenomenon.

This typically brings colder, drier weather to northern Europe due to the jet stream shifting course. With the UK’s weather becoming increasingly unpredictable, Compass is warning static caravan and lodge owners to ensure their unit is winter-ready to mitigate the risk of damage and to allow for claims to be processed quickly if the worst should still happen, despite all precautionary measures being followed.

 

WATER ESCAPE
With escape of water being the main cause of damage following freezing weather conditions, static caravan and lodge owners need to ensure that they complete a full drain down of their unit prior to leaving it unattended during winter. While owners may assume that this responsibility falls to the park, performing a drain down is a condition within most insurance policies, making the owner and not the park, liable for any damage that occurs.

Karen Stacey, Managing Director of Compass explains: “Turning off the water and opening the stopcock valves is not sufficient, and does not constitute a full drain down, as the shower mixer valve, taps, and some components in the water heater are still exposed to risk if temperatures drop.” As well as turning off the water supply and opening stopcock valves, there are several other important steps in the process of draining down, including:

• Turning on the heating.
• Opening the caravan’s external taps, usually located underneath the structure.
• Turning on all taps, flushing toilets, and running the shower, as well as removing the shower head and connecting pipe to remove as much water from the plumbing system as possible.
• Removing any remaining water by blowing compressed air through the pipes.
• Using non-toxic anti-freeze where standing water may remain, such as in toilets and down plug holes.
• Securing all windows, skylights, and doors to prevent cold air from entering the unit. Checking any external plumbing and insulating any exposed pipes from the cold.

ALMOST 80% of December 2022’s claims were as a result of extreme cold weather, report Compass.

Stacey continued: “A lot of parks provide a drain down service, and owners should take advantage of this. However, it’s important not to leave this too late, as parks may have hundreds of units to complete, and weather conditions can change very quickly, as we have seen this October.

“If a park does not offer this service, and the owner does not feel confident doing the drain down themselves, they can hire a professional to do this for them. Even units with an automatic drain down system installed may not be covered in the event of a loss, as all precautionary measures need to be taken into account.

“With claims relating to damage caused by frozen pipes and escape of water ranging from a few hundred pounds to a total loss, we urge caravan and lodge owners to take the necessary action to protect their holiday home during the winter months as soon as possible.”

 

STORM HENK
With more wet weather forecast, and reports of flooding in areas which have previously been unaffected, there have been a number of holiday parks impacted across the UK, Compass warns. Karen adds: “The first storm of 2024, Storm Henk, has caused significant flood damage to holiday caravans across the UK.

“Our stats show that storm and flood damage make up 32% of insurance claims, and in one such instance, an entire static caravan was destroyed during a storm, resulting in a £148,590 claim. “In flood-prone areas, holiday home owners may need to check that their policy does not have flood-related restrictions or requirements, such as fitting a floatation device.

While floods cannot be predicted or prevented entirely, having a comprehensive insurance policy in place can help avoid being left out of pocket should the worst happen”.
For more information on specialist caravan and leisure insurance, visit www.compassparks.co.uk

 

Compass Insurance
0344 274 0276
www.compassparks.co.uk

GREEN HOLIDAY PARK CHAMPIONS

GREEN HOLIDAY PARK CHAMPIONS

SCOTTISH TOURISM MINISTER Richard Lochhead MSP plants a commemorative hornbeam at the Findhorn park.

Eco-friendly tourism was on the agenda for Scotland’s Tourism Minister Richard Lochhead when he visited Findhorn Bay Holiday Park. The holiday park based near Forres is championing green getaways on the Moray Firth.

Mr Lochhead attended as a guest of the Scottish holiday park association (BH&HPA) in advance of his being the principal speaker at the body’s Edinburgh annual conference in November. The association said it was keen to show how many park businesses were helping to boost regional economies and create employment without damaging the environment.

The minister also made his contribution to a greener future by planting a commemorative hornbeam tree to mark what the park calls its “new series of eco-adventures”. The park, he heard, was based within the Findhorn Foundation Eco Village which, for over 50 years, has offered retreats, workshops and gatherings in its spectacular setting.

Electricity on the park is generated by wind turbines, supported by the grid using a green energy tariff, so reducing to a minimum Findhorn’s carbon footprint. Its holiday accommodation is fully powered by green energy and is connected to an ecological waste-water treatment plant which also serves the 500 people living in the Eco Village.

Mr Lochhead also discussed the park’s plans to convert holiday caravans from gas to electricity, to invest in more eco-friendly accommodation, and its flood alleviation projects.

COMMUNITY SPIRIT

COMMUNITY SPIRIT

 

LONG CARRANT enjoys spectacular vistas of the Bredon Hills and is located in a designated area of outstanding beauty

 

Highgrove Parks aims to offer an exceptional lifestyle for the over 50s…

Highgrove Parks Limited, formerly Fury Park Home Estates is an established family business with six park home estates across the southwest of England.
The Highgrove portfolio includes Long Carrant Views in Evesham and Three Counties Park in Malvern, Worcestershire; Beverley Hills Park in Amesbury, Wiltshire; Lea Villa Park in Lea, Herefordshire; Poplars Park in Cambridge, Gloucestershire; and Greenacres Park in Yeovil, Somerset.

Directors Jim and Eliza Fury first decided to invest in residential parks around 25 years ago after being inspired by the nature of the business:
“Looking in from the outside, I always thought it [the parks industry] was an interesting business to be in. What a lovely way to live when you’re over 50. A close community. Safety and security, as well as great quality and affordable homes. I can’t think of anything better!”
Each of the Highgrove Parks cater exclusively to the over 50s and their scenic countryside locations are ideal for those wishing to enjoy a leisurely semi-retirement and retirement.

 

BEVERLEY HILLS PARK in Amesbury is the largest of the Highgrove Parks. The head office (pictured) is also at the park.

 

“We believe our parks offer an exceptional choice based on both location and lifestyle,” explains Jim Fury.
“We strive to manage and maintain our parks to the highest standards and are proud to be Members of the BH&HPA, which assists with park legislation, regulation and safety issues for the benefit of park owners as well as our residents.”
Largest of the Highgrove Parks with 128 homes, Beverley Hills Park in Amesbury lies in the heart of the Salisbury Plains, well-known for Stonehenge just a short drive away. The main head office of Highgrove Parks is on site and all of the homes have private gardens and enjoy widespread views across open countryside, whilst also being conveniently located close to local shops and facilities.

 

WIDESPREAD VIEWS

At the other end of the scale is Green Acres Park in Somerset. The smallest park in Highgrove’s portfolio, Green Acres has just 17 residential park homes and is also the most southerly of the Highgrove Parks.
“Green Acres is a real little gem,” says Jim Fury proudly. “We bought this park in the early 2000s. It’s fairly traditional in style but a real favourite with prospective buyers and residents who appreciate the quiet location but easy access to amenities on the outskirts of the vibrant market town of Yeovil.”

 

GREEN ACRES PARK in Somerset is a ‘little gem.’ It has just 17 residential homes at the moment.

 

Green Acres will shortly be expanding with three new plots due to be released in the near future. Also currently under development is Highgrove’s Lea Villa Park, which boasts a superb rural location on the doorsteps of the beautiful Forest of Dean and Wye Valley in Herefordshire. Five new plots will be available at Lea Villa Park in the first quarter of 2022, bringing the total number of homes on the estate to 73. Residents at Lea Villa enjoy participating in village life, as well as venturing to nearby Ross-on-Wye and Gloucester.
Highgrove’s remaining three parks are all relatively close to Lea Villa. Three Counties Park at Sledge Green offers 74 residential park homes nestled in glorious Worcestershire countryside enjoying beautiful views across to the Malvern Hills. More plots will be available to purchase at Three Counties early next year.
Poplars Park is a small quiet estate with 37 homes located in the village of Cambridge, close to the famous nature reserve of Slimbridge in Gloucestershire.

 

POPLARS PARK is a small quiet estate with 37 homes in the village of Cambridge, Gloucestershire.

 

The Fury’s acquired their final park, Long Carrant Views in December 2020 and the park is currently being further modernised and developed. Long Carrant Views is licenced for 52 homes and there is a lake and a well-stocked woodland area with picnic benches for residents to sit and enjoy the surroundings.
“Long Carrant enjoys spectacular uninterrupted vistas of the Bredon Hills and is located in a designated area of outstanding beauty,” explains Jim. “We’re very excited about the development of this park which is set to become the flagship in our portfolio.”
Long Carrant Views is situated just a short drive from the beautiful honey- coloured, period homes of the scenic village of Broadway, often referred to as the ‘Jewel of the Cotswolds.

 

PREMIUM SPACE

Another advantage of Long Carrant is space – an absolute premium in this area.“Not many parks can take the size of homes that we can install at Long Carrant,” explains Jim. “The plots have space for homes up to 54 x 22. They also have super large gardens and splendid views. The potential at this park is really great for the future but we’re always on the lookout to expand and add more parks to our portfolio.”

 

THE FURY’S acquired their flagship park, Long Carrant Views in December 2020. Pictured, an Omar Middleton at Long Carrant Views.

 

The Fury’s have developed good links with all the main home manufacturers in the UK and work particularly closely with Stately Albion. A maintenance team works across all the parks and Jim and Eliza are assisted by Susie Moxey in Sales and Marketing who works directly from the head office, as well as the smaller offices at Long Carrant and Three Counties.
Visiting each and every park on a regular basis is a key commitment and residents know Jim as a personable and approachable owner – not just as a name on a piece of paper.

 

HIGHGROVE PARKS is a team effort. Jim Fury – second from the right – with Susie Moxey, Sales & Marketing, and Chris Andrews and Mark Andrews from the maintenance team.

 

“I like to meet all the customers personally if I can,” says Jim. “I enjoy explaining the very real benefits of park home living and what it means to move to a park community.”
“My wife and I came into the parks business with a fresh perspective and we’ve worked hard to establish and build an excellent reputation within the industry,” adds Jim. “Taking time to get to know residents personally is really important to me. I truly believe that a hands-on approach is the only way to successfully do business.”

Highgrove Parks
Tel. 01386 335434
www.highgroveparks.com

LOCK IT OR LOSE OUT – CYBER SECURITY

LOCK IT OR LOSE OUT - CYBER SECURITY

Cyber-crime prevention advice from Compass Insurance...

Parks are far from immune when it comes to cyber security breaches and attacks. If something like this happened to you and your business, what would you do? Could you handle it internally? Or would you need help? If so, where and who would you turn to for support? If you can’t immediately answer these questions, you may be unprepared to deal with a cybercrime incident. As almost half of UK businesses (46%) have reported a cyber security breach or attack in the last 12 months, there’s unfortunately no doubt that park businesses like yours could see their own IT systems compromised in the future.

CRIPPLING EFFECT
The damage a cyber breach/attack could inflict on your park business cannot be overstated. They can cripple operations by interrupting normal services and it can be very expensive and time consuming to put things right. The average annual cost to small and micro businesses which lost data or assets after breaches is £8,170. For medium to large businesses, this average rises to £13,400. Losing information or being held to ransom is bad enough, but on top of this, the Information Commissioner’s Office (ICO) could levy a fine of up to 4% of your turnover against you if you’re found to have lost customer information. Additional issues, such as the bad PR that can come with the loss of other people’s personal information means there will be any number of things you’ll need to manage quickly and skilfully if you fall victim to this kind of attack. As cyber criminals evolve and hone their techniques all the time it’s a huge challenge to consistently prevent breaches and attacks. Keeping up with cyber crime ‘trends’, learning how to protect your IT systems and training ALL staff to be vigilant is key. Nevertheless, the sad fact of the matter is that it’s near impossible to make an IT system 100% safe from the determined cybercriminal.

REMAIN VIGILANT
This is just one of the reasons why more and more businesses are turning to bespoke cyber insurance cover as their ‘second layer’ of protection. You may well already be insured against some cyber risks, though this is more likely to be through your general commercial insurance policy rather than a cyber-specific one. A comparison table above gives an indication of the likely differences between the two different types of cover. As can be seen from the table, a cyber policy will take care of a lot of the things that most of us wouldn’t really know where to start. Technical support, forensic analysis expertise and help with communications are particularly important aspects of specialist cyber cover, as these benefits would help to get your business back on its feet in the quickest and best possible way. The financial assistance will also be of real value. If you don’t have enough money in the bank to fund a recovery and/ or or the specialist skills to respond to an attack and any corresponding reputational damage your business could literally find itself on the edge – or worse. An insurance account executive should be able to run through the levels of cover provided in your existing policies and highlight any areas of cover that you might need to consider.

What suits your business will depend not just on size, but relative risk. However, a cyber-specific policy would be especially useful for parks which:
• hold sensitive customer details such as names and addresses or banking information
• rely heavily on IT systems and websites to conduct their business
• process payment card information as a matter of course

GOOD NEWS
Add-on cyber insurance cover is widely available, but as with all insurance, quality can vary. From a cost perspective, it would be sensible for parks to seek out add on products that complement their existing cover. The good news is that there is a lot of support out there, including a wealth of free guidance to assist you in risk assessing and managing their IT security.

Areas to consider will include:
• Keeping IT inventories
• Keeping up-to-date records on IT systems access
• Conducting regular IT Health Check
• Keeping on top of IT management – who is responsible for supervising and checking all the above?

Remember holiday / sickness / maternity cover. The BH&HPA also provides a wealth of specialist information and guidance to park business. Do contact them for more information.

Compass Insurance
Tel. 0344 274 0276
www.compassparks.co.uk

To read the full aritcle please subscribe online here

 

Park Lawyers Celebrate National Award

Park Lawyers Celebrate National Award

Specialist lawyers to the holiday park sector, Tozers has clinched the Team of the Year accolade in the annual search by LawNet for lawyers delivering exceptional performance to their clients. The award judges recognised Tozers as having established an enviable reputation in their specialism which greatly benefits both the British Holiday & Homes Parks Association and its park members. The Exeter-based practice was among the 70 UK law firms competing for honours given each year by LawNet, the national consortium of leading independent legal practitioners. Tozers’ top team accolade came after an in-depth analysis of the scope of support and commitment it has provided to BH&HPA and its 3,000 member-parks. At a national level, judges said, the firm’s park team played a hugely important role in assisting the lobbying activity of BH&HPA when addressing laws affecting park businesses. Park owners are also able to access the expertise of the practice’s park specialists in a number of ways, including a telephone helpline to assist with legal issues and queries.

The firm additionally provides detailed guidance on park-related laws via the BH&HPA Journal, and team members regularly speak at industry conferences, branch meetings, and other events. Tozers can trace the practice’s roots in Devon back to 1785, and today employs around 170 staff at its Exeter headquarters and area offices around the county. Paul Kelly, head of the parks team and managing partner at Tozers, said the award reflected the commitment of his colleagues to supporting a dynamic and highly regarded industry. The team’s determination to achieve the best possible outcomes for BH&HPA and park businesses, said Paul, was a strength in which the whole firm could take pride. National Chairman of BH&HPA, Andrew Baragwanath, paid tribute to the knowledge and sound advice which Tozers brings to the holiday and residential parks sector: “This is a very well deserved award for a dedicated team of professionals who have made it their job to fully understand our industry, and to serve our best interests,” he said. Andrew added: “They have a thorough grasp of the myriad different laws and regulations which impact on parks, and the implications these have for business owners and the sector as a whole.”

Farewell To Friend of Holiday Parks

Farewell To Friend of Holiday Parks

ABOVE: The inspirational David Bellamy has died at the age of 86.

The Conservation Foundation was greatly saddened to announce the death of Professor David Bellamy OBE, its co-founder and President in December. A passionate friend to the holiday park industry, he put his name to The David Bellamy Conservation Award Scheme -- one of the longest running green tourism awards in the UK. The idea behind the awards has been to celebrate what the best parks are doing for the British countryside and to encourage others to follow their lead. One of the first comments David made about the scheme remains true today: “My dream is to upgrade all caravan parks up to some sort of conservation status so that they can educate the visiting public and help them respect and care for the countryside. “Help the environment and choose a park that has one of my awards,” he urged as he continued to work in close partnership with the British Holiday & Home Parks Association. Last year, 570 holiday parks received a David Bellamy Conservation Award for the work they’ve done to protect and enhance Britain’s natural environment. From the creation of new wildlife meadows and woodlands to the construction of solar-powered shower blocks and energy efficient lodges made out of recycled plastic, the variety of work being done by these parks is outstanding. The parks that take part in the scheme are all regularly assessed by the scheme’s team of local wildlife experts. The assessors look at the steps parks are taking to:

• Manage their land as a haven for wildlife

• Reduce their use of energy, water and other resources

• Reduce, reuse and recycle the waste they produce

• Support their local communities.

The idea of the scheme was first sown when David Bellamy gave a talk to members of the camping, caravanning and holiday home park industry in which he gave the audience members a challenge to be part of the environmental solution and not part of the problem. David, who was 86 when he died, was then invited to visit many parks and was amazed at the wide range of work that the most forward-thinking owners were doing for the environment as mini nature reserves. Known for his distinctive gravelly voice, the botanist and broadcaster was a larger-than-life character who inspired a whole generation. He became a household name, as a scientist and conservationist and will continue to inspire the holiday park industry in his name.

Champagne Compass Celebrations

Champagne Compass Celebrations

Binnacle was established in a unique, strategic alliance between BH&HPA and Rural & Commercial Holdings back in December 2018.
The name Binnacle was chosen for the business because a binnacle supports and houses a ship’s compass.
Some six months later, it was celebrations all round this summer, when the Compass team were able to finally and formally celebrate the re-birth of their scheme.
The official grand opening of the airy new Binnacle/Compass offices took place in Pullman Court in Gloucester, which is also home to the British Holiday and Home Parks Association (BH&HPA).
Invited guests were welcomed by both the Compass and BH&HPA teams for a champagne lunch and a blue ribbon was cut to mark the occasion.
In welcoming everyone to the event, BH&HPA National Chairman Andrew Baragwanath explained how important it is to the Association to ensure that the right insurance cover and services are available to park business and their customers. He also outlined some of the history of the Compass Scheme, which dates back to 1976, and explained the work involved in establishing Binnacle.
Compass
Tel: 0344 274 0277
www.compassinsuranceservices.co.uk

Royal Roots

Royal Roots - Warfield Park

royal roots main picAscot, Sunninghill, Wentworth… this leafy corner of Berkshire boasts some of the most picturesque countryside and expensive real estate in Britain but it is also home to one of the longest established park home estates in the country, Warfield Park. Few people today, wandering through Warfield Park’s scenic rural parkland dotted with modern park homes, could imagine the colourful history of the park on the outskirts of Bracknell. First established in Tudor times, the land was formerly part of Windsor Great Park, welcoming Kings, Queens and illustrious figures from history over the centuries. The estate was sold to Archie MacLaren in 1939, and his son, Captain Ian MacLaren, subsequently set up Warfield as a residential caravan site in 1947. Today, Warfield Park is overseen by the MacLaren Trust and has evolved into one of the most desirable residential parks in the UK. The 92 acres of wooded parkland now feature 509 park homes on spacious plots that harmonise with the spectacular surroundings, with the majestic Wellingtonia trees planted by forroyal roots pic 3mer owner Lord Ormathwaite’s wife, Lady Jane Walsh, still in situ from the late 19th century. “Warfield Park’s philosophy has always been to site high quality homes sympathetically within the natural surroundings, and to preserve the environment for years to come,” explains Nikki Collas, Development and Projects Coordinator for Warfield Park. “We don’t believe in cramming in row after row of homes, and instead site them in a sylvan and non-linear fashion around winding roads and our magnificent trees.” 434 of the homes at Warfield Park are privately owned but according to Nikki, no two homes look the same because of the unique way the plots are sited on the park and the fact that new residents are encouraged to design bespoke homes. The team at Warfield work with a number of different manufacturers including Lissett Homes, Aspire Leisure & Park Homes, Prestige and Homeseeker, and Tingdene. Nikki says: “We are known for our plot sizes being significantly larger and more private than most other park home estates.

Most homes have gardens and garages. We also landscape the new gardens so they look nice before residents move in, and to keep with our theme of preserving the natural environment.” Apart from its history and setting, one of the most interesting features of Warfield Park is that its remaining 75 homes are rental properties, offered on 6 month Assured Shorthold Tenancies. Not surprisingly, in a location that can offer residents a short commute to London, demand for these rental homes is high. Many homes also attract families as this is one of the few parks to offer no lower age limit on ownership / rental and where children (and up to three well-behaved pets!) are also welcome. “Warfield Park invest heavily in our rental properties and the vast majority of our homes are new or fully refurbished,” explains Nikki. “This prolongs the life of our homes, improves comfort, and reduces energy prices for the tenants. We are proud that we do not have a boiler older than 5 years old in any of our rental properties, many ofwhich also have improved thermal insulation and a multi-layer render coating or low maintenance wall covering (Canexel cladding), which complies with British Standard 3632.” Warfield Park has won many accolades including the Social Responsibility Award in the National Energy Efficiency and Healthy Homes Awards in 2017. Homes are covered under GoldShield warranties and the park is a member of the BH&HPA.

Home to approximately 900 residents, Warfield Park is a thriving, multi-generational community with its own Community Hall, Hairdressers, Beauty Salon aroyal roots pic 8nd coin-operated Launderette. An active Community Association host a number of social, music and fitness classes in the hall daily, as well as regular weekend socials. A team of 18 staff is employed on site: 10 are office based and eight take responsibility for the extensive grounds outside. Warfield Park management and staff, led by Managing Director Barry Sumner, are committed to ensuring the park runs in tip-top condition and that the residents are happy in their homes. “We feel very strongly that it is important to have an open dialogue with our residents so they can voice ideas for improvements or amendments to the way we work,” says Nikki. “We hold bi-monthly Park Assembly meetings in the Community Hall to find out what the residents think we do well and what we can improve upon.” In 2018, Warfield Park saw a huge number of developments including electrical improvement works, several new homes, extended visitor parking, a redecoration of the Community Hall, and the laying of 7.6km of pipework for the supply of mains natural gas, which was completed just in time for Christmas 2018.

In collaboration with Affordable Warmth Solutions (AWS) and T & K Gallagher the new infrastructure was undertaken at zero cost to residents and should mean significantly less costs for them once the roll-out of boiler conversion carried out by Happy Energy is finished this Spring. Warfield Park has also recently undergone a complete re-brand with an attractive new logo and company website to appeal to potential new clients on the horizon. The team were delighted to finally receive planning permission in September 2017 for an extension that will mean 82 new homes. “Everyone at Warfield Park is very excited about the expansion,” says Nikki, “and we will be spending time working through more detailed plans during this year. We really want to replicate the character of the existing park in the new extension and preserving our heritage and outdoor space will continue to be top priority as we take Warfield Park into the future.”