small businesses

CALL FOR STANDING CHARGE ACTION

Posted on May 16, 2024

The Federation of Small Businesses (FSB) has called for the energy regulator Ofgem to take action on the standing charges paid by small businesses, many of whom have seen the daily fixed price they pay, regardless of usage levels, soar over recent months.

FSB has written to Ofgem’s chief executive Jonathan Brearley to draw his attention to the issue, and to recognise the “specific, negative impact standing charges are having on small firms”. Small businesses based in rural areas have been disproportionately affected by standing charge increases, which exacerbates the existing rural-urban divide and ‘[undermines] efforts to level up more remote parts of the UK’, the FSB’s letter says.

Standing charges are used to fund network infrastructure, operating costs, and policy costs for schemes such as the Warm Home Discount, but this can be difficult for small firms to comprehend. Business customers are not covered by the energy price cap for consumers and many small firms suspect that their costs have been hiked as a result.

FSB’s Policy Chair, Tina McKenzie, commented: “We want Ofgem to do a thorough review of standing charges for businesses as well as consumers, for better transparency and to discern whether energy companies are behaving fairly towards their small firm clients. “Small business energy customers behave in a way more akin to consumers than big businesses, lacking the resources, the expertise and the buying power necessary to get the best possible deal out of their energy suppliers.

However, they do not benefit from anything like the same level of protection as that rightly available to households, leaving them caught between two stools. “Many small businesses could be forgiven for suspecting that they have been seen as something of a soft target for price hikes in their standing charges, and they do not have a full picture of where the money they pay on a daily basis is going – something that needs to change.”

THE FUN FACTOR

Posted on August 2, 2023

THE FUN FACTOR

Play remains an integral part of the holiday offering...

POST PANDEMIC, there appears to be a strong demand for parents to allow children the freedom to play outdoors in the fresh air. Pic. Proludic

Independently commissioned research - by leading outdoor play and sport provider Proludic, has shown that the public is as keen as ever to see high-quality outdoor play areas at holiday destinations across the UK. The results showed a relationship between the availability of play facilities and time spent at leisure venues. There is a clear desire to see play as an integral part of the offering.

Over half (51%) of the respondents said play areas were an important consideration for them when visiting a holiday park, or visitor attraction. A significant 41% said they were more likely to book a UK holiday park vacation if they had made good provisions for children’s play. The majority (65%) said keeping children entertained in a good play space at all visitor and leisure attractions was important to them.

Post pandemic, there appears to be a strong demand for parents to allow children the freedom to play outdoors in the fresh air, particularly as they have recently spent many months indoors. Playing outdoors has many benefits but particularly improves mental health, fitness and boosts vitamin D levels.

Proludic’s history in play began in 1985 with a range of play equipment constructed from timber. Back then the focus was to capture the elements of nature incorporating tree houses to play in, logs to balance along and trunks to climb up.

PROLUDIC, has shown that the public is as keen as ever to see high-quality outdoor play areas.

DESIGN INFLUENCES
Nature is ever present in Proludic’s history influencing designs and creating wonderful play opportunities for children in the play areas that the company has built over the last three decades. Nature has an abundance of play resources for children and is an ideal setting for adventure and discovery. The unstructured activities provided by nature stimulate physical activity, imagination, creativity, motor skills and cognitive development.

The use of natural materials in the construction of playground equipment brings nature into the play space and can offer an ideal backdrop within holiday destination venues and at leisure attractions. With this in mind, Proludic’s Origin’ range, launched in 2013, was designed to provide children with a secure environment to learn and develop through exploring nature’s play activities.

Balance trails, swings, springers, roundabouts and role-play items offer individual play opportunities to support movement development. A range of multiplay units has limitless combinations. Triangular towers with different floors, heights, ladders, climbing, ramps, fixed, and mobile, bridges, tunnels, vertical nuts, climbing walls, slides and Fireman’s poles.

All of these elements, make for original tailor-made play combinations. Known for its durability and resistance in outdoor environments to insects, fungus and inclement weather, Robinia guarantees the longevity of playground facilities. Rotproof and stable over time, it can be installed in the ground without the need for chemical treatments.

The Robinia used for the Origin range is PEFC-certified, which means it comes from sustainably managed European forests. Due to the expertise and skill of Proludic team members who have worked within the forestry industry, the company has recently extended the standard Origin’ range to include larger structures based on three themes - Medieval Legends and Tales, Adventures in Nature and Sealife Scenes.

COLLABORATIVE EFFORTS
Wicksteed is the leading manufacturer of outdoor playground equipment in the UK. The company boasts a longstanding history and heritage within the playground sector, developing trusted relationships with schools, councils, holiday parks and housing developers for more than 100 years. Working in partnership is a key ingredient for Wicksteed projects.

For instance, Pensnett Coppice has undergone a remarkable transformation, thanks to the dedicated collaboration between Dudley Metropolitan Borough Council, Friends of the Coppice, and Wicksteed Leisure. This rejuvenation project not only brought life back to the once-empty site but also created a vibrant and engaging playground that seamlessly blends with the natural surroundings.

With Wicksteed Leisure’s unwavering commitment to safety, children can now explore and play with peace of mind. The newly installed play equipment, in vibrant yellows and greens, stands as a beacon of joy amidst the natural beauty of the surroundings. Wicksteed Leisure’s expertise in design and playability ensured that the equipment seamlessly integrated into the environment while capturing attention from afar.

Every element was carefully selected to provide a diverse range of engaging options, offering endless hours of entertainment for children of all ages and abilities. Harmony with the natural environment was a paramount consideration in the playground’s design.

To preserve the rural charm of Pensnett Coppice, the play area features Notts Sport synthetic carpet surfacing. This durable and robust surface not only enhances safety but also blends harmoniously with the picturesque surroundings. The transformed playground has been embraced wholeheartedly by the local community.

PLAYING OUTDOORS HAS MANY BENEFITS but particularly improves mental health, fitness and boosts vitamin D levels. Pic. HAGS

HIGH ROPES
Following significant investment, SF Parks has launched a much-anticipated high ropes course at its White House Leisure Park in Towyn, Wales. This latest addition to the park will be followed by an upgrade to Jakes family restaurant and pub, an amusement arcade, a cinema room, and soft play, complementing existing facilities including a crazy golf course and food and drinks outlets.

And it comes as the family-owned business awaits planning permission for another adrenaline-fuelled activity – The Jump – where customers can leap from a three or six-foot platform onto a giant airbag. SF Parks, which also owns Golden Gate in Towyn, Riverside and Sun Valley in Rhuddlan, and Sirior Bach in Moelfre, Abergele, has big plans for the future. Director Jonathan Seldon says these exciting developments are just the start.

“The response to the high ropes course and all of our plans has been really positive, so we thank everyone for their support,” he said. “Our loyal customers are always top priority and enhancing their experience is paramount, which is why we will continue to make improvements and introduce more exhilarating and engaging attractions across the SF Parks portfolio.”

Fellow director Oliver Seldon reinforced those comments and revealed their overall vision will lead to more developments in the months ahead. “This new attraction and The Jump – should we receive the green light next month – show how committed we are to our customers and also the local economy, supporting small businesses and creating full-time and seasonal jobs,” he said. “We will continue to improve standards, embrace innovation and keep investing in all of our parks as that will have a lasting impact not just on SF Parks but the region’s tourism sector.”

WICKSTEED FIRE THE IMAGINATION with outstanding holiday park installations.

ADVENTURE PLAY
If you are looking for more examples of holiday stay and play options, then look no further than Blenheim Palace that offers vacations in partnership with Darwin Escapes. A new £3.6 million outdoor play experience at Blenheim, has been carefully designed and created to ensure children of all abilities from the ages of 2-12 are able to explore and enjoy the extensive play areas.

Adventure Play is a series of immersive interconnecting zones with secret chambers, clamber nets, tunnels, slides, rope bridges - and giant carrots! Covering a site larger than a football pitch, it celebrates the rich heritage of the 18th century baroque Palace, inspired by real-life features including the lakeside Boat House and Hensington Gateway.

Unfortunately, the days when children played out on the street all day are long gone. For many children today – especially families without gardens – outdoor play only happens on holidays.

The onus is therefore on holiday park owners and operators to ensure the play facilities they offer are the best they can be. The key message is invest in outdoor play and you will be rewarded with happy families who are much more likely to return to your park – and tell their friends about it.

COMPANY CONTACTS

Blenheim Palace
www.blenheimpalace.com/adventure-play/

Proludic
Tel. 0115 982 3980
www.proludic.co.uk

SF Parks
01745 833048
www.sfparks.co.uk

Technical Outdoor Solutions
Tel. 01768 840 300
www. technicaloutdoorsolutions.co.uk

Wicksteed
Tel. 01536 517028
www.wicksteed.co.uk

EV CONCERNS STALL STAYCATION GROWTH

Posted on May 10, 2023

EV CONCERNS STALL STAYCATION GROWTH

BBC CAMERAS ZOOM in on Martin Cox at his Dorset holiday park, Highlands End

Fears that ‘range anxiety’ amongst electric vehicle owners could put the brakes on domestic tourism growth have been voiced by a major holiday parks operator. Martin Cox, whose family business owns five holiday parks in Dorset, is now calling on government to address the lack of charging points in many rural areas. Their absence, he said, could dissuade visitors from venturing too far into the countryside because of uncertainty about being able to top up their electric cars.

Martin’s concerns were featured in a recent BBC television report in which he warned that rural economies could suffer substantial losses of tourism revenue as a result. Martin was filmed at his company’s flagship holiday park of Highlands End in Bridport which has six EV chargers – the maximum that the local power supply can sustain. “We have up to 500 cars a night in summer, and it simply isn’t enough to meet demand,” he told BBC Politics South reporter Frankie Peck.

“Many will have driven upwards of two hundred miles to get here, and their vehicles will need re-charging before they go out the next day, but we simply haven’t the capacity. “There are only around 275 charging points throughout the whole of Dorset, so the available options are very limited. “Nobody wants to spend their holiday in a state of anxiety about their car coming to a halt, and just one bad experience could deter a family from making a repeat visit.

“In our five decades of operating holiday parks, we have never supplied petrol or diesel to our customers, but there is now an expectation that we will be able to charge their cars. “It changes the dynamics of our relationship with guests who, of course, we want to keep happy - but who we know are sometimes frustrated at not being able to plug in,” he said. As vice president of the British Holiday and Home Parks Association, Martin says that many of the body’s 2,500-plus holiday park members report similar problems.

They would like to help EV owners, he says, but the limited electrical supply capacity in their regions is a major hurdle to them installing additional, or even any, EV charging points. “I am fully sympathetic with the government’s aim to drive up EV usage and have done all we can at present to provide charging facilities,” said Martin, himself an electric car owner.

“However, until the electrical supply infrastructure is improved in many rural areas, some EV owners may think twice about taking a holiday too far from home. “This will produce serious consequences for the visitor economy, and the victims will be the many small businesses who rely on tourism spending to survive and sustain jobs,” said Martin. Martin’s family has owned parks in Dorset for over 50 years, and in 2022 Highlands End Holiday Park won the top gold accolade in the holiday park category of the South West Tourism Awards.

MANY ELECTRIC CAR OWNERS are reluctant to travel far from home, says Martin Cox