MAKING A SPLASH

Unlocking the potential of swimming pool at your site...

From serene morning swims to chaotic family splash sessions, swimming pools have long been a key draw for holidaymakers across the UK.

Whether it’s the thrill of a flume, the sensory joy of a splashpad, or the luxurious calm of a hot tub, aquatic attractions continue to be a powerful way for holiday parks to boost appeal, increase bookings, and improve guest satisfaction.

But in 2025, swimming pools are not just about water, they’re about experience, safety, accessibility and even profitability.

"Swimming pools are not just about water, they're about experience, safety, accessibility and even profitability."

A POOL IS JUST THE BEGINNING
A well-designed pool area is more than a place to cool off. It’s a hub of activity, a selling point on brochures, and increasingly, a profit centre in its own right. That’s where specialists like Ustigate Waterplay come in.

Their installations go beyond traditional pools to create immersive aquatic play spaces that work for all ages and abilities — even where space or staffing is limited. Ustigate’s innovative splash pads, for instance, are especially well suited for holiday parks. Because they don’t have any standing water, they require no lifeguards, and are therefore low-maintenance, safe, and accessible.

They’re perfect for outdoor play areas and create fantastic visual impact, with over 15 features capable of running from the same water management system as a traditional pool. According to Ustigate, the modern pool experience should not “stand alone.” It should be part of a broader strategy to maximise fun, inclusivity, and efficiency in every square foot.

Their installations often include lazy rivers, interactive water cannons, and customisable water features designed by their long-standing partner, Vortex Aquatic Structures International Inc, who offer a portfolio of over 300 products. We create a space that entertains a multitude of guests simultaneously, whether that’s kids racing through water tunnels, teens battling with spray cannons, or families relaxing under shaded structures by the pool.

FOR LEISURE OPERATORS, water testing isn’t just a routine task, it’s a critical part of keeping guests safe and happy.

TESTING TIMES
However fun or visually impressive your aquatic offering might be, nothing is more important than safety and that starts with the water itself. Enter The Tintometer Ltd, who provide vital equipment for routine and regulated water testing in pools and spas.

Their Lovibond® MD150 photometer is fast becoming a go-to for leisure operators across the UK, especially in parks with multiple facilities or hot tubs in private lodges. The MD150 allows for accurate and efficient testing of chlorine, bromine, pH, calcium hardness, alkalinity and cyanuric acid — all with a user-friendly digital interface.

Crucially, it also helps parks comply with HSG282, the Health and Safety Executive’s guidance for hot tubs and spa pools — which are now widely featured in glamping pods, luxury lodges and cabins. “Accurate, fast testing isn’t just about compliance,” says a spokesperson from The Tintometer Ltd.

“It’s about protecting your guests, your staff, and your reputation. The MD150 gives operators the tools they need to meet the high expectations of health officers, insurers and today’s savvy holidaymakers.” The device’s portability makes it ideal for large sites, and ongoing service and calibration support helps ensure long-term performance and peace of mind.

SPLASH ABOUT provide bespoke retail solutions and branded products, giving your swimming pool facilities the retail wow factor.

TURNING POOLS INTO PROFIT CENTRES
Swimming pools have traditionally been considered a cost centre — expensive to maintain, staff and heat. But what if they could generate income too? That’s the question answered by Splash About, who are helping holiday parks across the UK transform poolside areas into high-performing retail spaces.

Working with over 85% of UK holiday park operators, including household names like Haven and Center Parcs, Splash About brings what they call “retail theatre” to poolside merchandising. Their formula is simple but powerful: great products, clever displays, and a smart stock management system.

From UV-protective wetsuits and swim nappies to toys and goggles, Splash About offers a full range of swim and water play products. These are merchandised on custom-designed, durable displays that thrive in the humid, high-traffic poolside environment. Their unique back-end portal system even automates reordering, keeping shelves looking full without overloading on-site storage.

“This approach works,” says Managing Director Lesley Beach. “Some of our partners have seen poolside retail quadruple, moving pools from cost centres to profit centres.” For holiday parks looking to add a revenue stream without expanding their footprint, this is a proven solution.

THE YORKSHIRE SPA RETREAT were crowned overall Winner of Holiday Park Pool of the Year in the 2023 UK Pool & Spa Awards.

RECOGNISING EXCELLENCE
Of course, the holiday park industry is filled with innovation, creativity and quality — all of which are celebrated at the UK Pool & Spa Awards. These prestigious awards recognise excellence in design, management, and customer experience across all sectors of the wet leisure industry.

For holiday park operators, it’s a chance to benchmark standards, discover new suppliers, and even gain a valuable marketing edge by being shortlisted or winning an award.

From eco-conscious filtration systems to high-tech water features and inclusive splash zones, the awards provide a snapshot of the very best in British pool design and operation.

If you’re proud of your pool facilities, whether newly installed or lovingly maintained, the UK Pool & Spa Awards are a brilliant opportunity to showcase your efforts and earn industry recognition.

A USTIGATE SPLASHPAD is great because it offers water play without water depth, making it inclusive, accessible, safe and fun for everyone.

PLANNING FOR THE FUTURE
The way guests use pools is changing. They want more than just a dip, they want experiences, comfort, and personalisation. Meanwhile, operators need to balance this with safety, staffing, sustainability, and space constraints.

Today’s swimming pool offering needs to work hard, not just during peak summer weeks but year-round, come rain or shine. That might mean adding a heated splashpad for shoulder season appeal, investing in automated water testing to free up staff time, or turning your poolside into a miniature high street.

Whatever the size or style of your site, there are now smarter, safer, and more profitable ways to use aquatic facilities to their fullest. Whether you’re running a coastal caravan park, a woodland glamping retreat or a luxury resort, your pool can be a standout feature — one that guests remember, share, and return for. Now might just be the time to dive in!

CONTACT INFORMATION:

Lovibond Water Testing
www.lovibond.com

Splash About
www.splashabout.com

Ustigate Waterplay
www.ustigatewaterplay.co.uk

UK Pool & Spa Awards
www.ukpoolandspaawards.co.uk

SUPERIOR POOL WATER QUALITY

The allure of a sparkling, pristine pool can significantly elevate the appeal of a holiday park. Good water quality in a holiday park pool is not just about aesthetics; it is crucial for health, safety, and guest satisfaction. Ensuring that the pool water is clean and safe can directly impact the number of bookings, as families and individuals seek out locations where they can relax without health concerns.

Maintaining excellent water quality in a holiday park pool involves regular and precise monitoring. This is where the Lovibond® MD110 comes into play. The MD110 is a robust, user-friendly photometer designed for accurate water testing. It provides reliable results that are essential for maintaining the chemical balance of the pool, ensuring that harmful bacteria and contaminants are kept at bay.

Covering all the main pool water tests such as free & total chlorine, pH, total alkalinity etc the MD110 is also equipped with Bluetooth® connectivity, enabling seamless data transfer and storage, which is particularly useful for holiday park staff who need to keep detailed records of water quality. This ensures that any deviations from the optimal chemical balance are quickly identified and rectified, maintaining the pool’s safety and clarity.

Guests are more likely to book a stay if they are confident in the safety and cleanliness of the pool facilities. Positive reviews and word-of-mouth recommendations about the exceptional pool quality can drive higher occupancy rates. In contrast, reports of poor water quality can deter potential visitors and harm reputation.

By investing in reliable water testing equipment like the MD110, holiday parks can ensure their pools remain inviting and safe. High standards in pool maintenance reflect a commitment to guest welfare, setting a holiday park apart from the competition and fostering long-term customer loyalty.

Lovibond Water Testing
01980 664800
www.lovibond.com

Making A Splash

Making A Splash

making a splash 1Taking the plunge with a holiday park swimming pool can be as daunting as diving off the highest board. But be bold. Investing in on-site swimming offers many avenues for return on investment from initial visitor appeal to encouraging maximum ‘on park’ spend. But don’t just think swimming pool – rather, think water leisure and entertainment. After all, maximum payback will come from an aquatic feature that does not just offer lane swimming, but entertains all ages and abilities with excitement and splash appeal.

A perfect holiday should provide plentiful opportunities to have fun, and opportunities to de-stress and recharge batteries. A swimming pool is an ideal choice for holiday operators wishing to attract and retain visitors, whilst promoting good health and wellbeing in their guests. “It is our experience that holiday park operators view swimming pools as a very necessary evil,” advises Tim Bareham of leading holiday park pool specialist, Cresta Leisure. “Some small privately owned operators resist the need for a pool, particularly if they are not family oriented,” Tim continues. “Larger operators invest heavily to deliver ‘water leisure’ facilities to customers.” With the trend to offer longer seasons or even all-year round appeal, many parks now have both indoor and outdoor pools.

When holiday park operators first contact potential suppliers, they will generally have carried out some research and could have an initial wish list. the available space to maximise and enhance their guest experiences, how much will it cost to establish, how long it will take to build, and what maintenance will be required,” reveals Michelle Minns-Sykes of water play specialists, Ustigate. “The installation of a pool and a flume alone is a mistake as the overall aim should be to create a wet environment that pleases many people in one space at the same time,” Michelle advises. “Whilst a flume is great and exciting it is an attraction that has to limit rider’s descents for safety reasons. “In a one pool and one flume scenario, the flume would be in great demand and holiday guests would spend more time queuing than playing!” Swimming is

making a splash 2certainly an activity that many of visitors enjoy when on holiday, and therefore a swimming pool will influence bookings.

An outdoor pool will be very popular in the summer while an indoor pool will continue to attract guests all year round. Michelle again: “Holiday operator’s main objectives are to create a destination for guests to take time out of their busy work schedules, to deliver a balance between work and play where guests can enjoy precious time with families and friends. “Access is very important in design. Where there is a depth of water, life-guarding staff will need to be constantly present to guarantee public safety. Every project is unique in its location and its product mix and the cost is dependent upon size, features and the water management system. Says Michelle: “The favourites have got to be tipping buckets and cannons, because we have witnessed the shrills of excitement that come from everyone on the receiving end of a large tipping bucket and the laughter that comes from the one at the firing end of a cannon!” Thinking outside the pool box, a splashpad is a safe and economic way to provide aquatic play; safe because of it being a zero standing water concept and economic because a splashpad generally uses less water than a pool and requires no life-guarding staff. A small installation with a couple of above ground products and some ground sprays is feasible to operate directly from the mains under a flow through water management system.

MULTIPLE APPEAL
When designing a splashpad, Ustigate designers start by separating the area into three zones; incorporating a toddler, family and teen bay. The toddler bay would feature above-grade devices scaled down to a level that’s not intimidating for little ones, with products such as a low level Water Journey™ complete with a water pump, water channels and weirs or a PlayNuk™ two-deck exploration hub with softer spray features, small steps, double handrails, shaded spaces, and age-appropriate games that enable young children to explore exciting new frontiers on their own safely.

 

making a splash 3

FAMILY BAY

 

The family bay encourages cross-generational play. An adult, for example, might pick up a small child and walk through a series of tipping buckets or a spraying arch or loop. This isn't a high-energy play area, but instead an area that encourages socialising in a casual walk-through, park-like experience. The teen bay is focused on high-energy, incorporating cannons and where the space allows, a large tipping bucket that gives promise of a jolly good soaking! The majority of the Vortex product range is available with a safe-swap anchor system, enabling products to be exchanged for alternatives in the future without the need to break the ground. This system enables an aquatic play area to stay as fresh and as unique as the day it was installed, whilst keeping visitors intrigued and entertained with the essence of new. Holiday operators that have several sites can benefit from the safe-swap system by rotating aquatic play features between parks. It is important to allocate some forward thinking in the design to ensure any changes or add-ons have been allowed for in the initial design and build of the water management system. Ustigate Waterplay has launched a new user-friendly controller this year that features access to all of the controls and data on one screen, also available with remote access if an internet connection can be made available in the plant room. The controller enables you to set hours of operation, a sequence, to monitor the pumps, filters, water usage, and water treatment. With the remote access package, Ustigate Waterplay will email alarms to clients by text or by email, should anything require immediate attention. Taking expert advice on essentials such as water treatment is a no-brainer.

making a splash 4

Bather load is critical to all, when the sun is shining the outdoor pools become very busy and when the weather is inclement customers all want to be indoors. Investing in indoor, weather-proof water leisure appeal upon the type and size of the park and whether it has potential to operate for 12 months of the year. Cresta Leisure’s Tim Bareham again: “Many larger operators who have appropriate planning permission, open indoor pools to local residents during the winter months but this is dependent upon the potential revenue and the cost to open.” Tim says there are many challenges to water leisure investment but probably the most significant is safety, life guarding and plant operation. “An outdoor pool needs to be warm and inviting and correctly sized to anticipated bather load. “A large freeform pool looks appealing but is impossible to cover and expensive to heat. An indoor pool without adequate dehumidification will cause serious problems to the fabric of the building.” The good news is that pools do not have to be built out of reinforced concrete and finished with mosaic tiles, there are more cost effective solutions. However there is no cutting corners when it comes to safe operation. “Commercial pools require high capacity pumps to meet turnover periods required but the inclusion of inverters and variable speed drives will improve efficiency,” advises Tim. The ability to cover the pool, when it is not in use, will reduce energy costs as well as insulating the pool tank when building the pool. Heat pump technology must be considered for both outdoor and indoor pools to minimise pool water heating dehumidification costs. Ultra-Violet disinfection units and PAC dosing improves filtration and water quality thus saving on pool chemicals and can reduce backwashing to make significant savings on water and reheating costs. If you are already feeling daunted then make sure you make a good start by seeking expert advice from experienced suppliers like Cresta Leisure and Ustigate. A pool investment does require capital payment but when you choose an aquatic partner wisely, you will get a great return for your investment because your guests will keep coming back.

Roaring Success
Roaring sucess!Ustigate's 31-station Dippy the Dinosaur inspired splashpad has met its original goal in making Roarr! Dinosaur Adventure in Norfolk, even more popular than before.

Dippy’s Splash Zone has been successful at extending the length of a visit and has increased park revenues through locker availability, the sale of towels, shirts, diapers, and refreshments at Dippy’s Snack Shack. The facility provided the park with an extra influx of visitors, growing visitors by 18% in its first full year.

 

Splash Hit!
splash hit!Rather than spend money on renovating the outdated outdoor pool, Freshwater Beach Holiday Park on the Jurassic Coast, decided to undertake a temporary upgrade to the filtration plant and line the pool with a commercial pool liner. They also decided to undertake a feasibility study, to develop a brand-new indoor pool facility. Cresta Leisure was invited to join the project design team, to develop and deliver a wet-leisure facility that would appeal to all ages. This co-operation has resulted in a very popular, purpose built pool complex that incorporates a splash zone, a paddling pool, a play pool, interactive tower with tippers, sprays and slides, a stand-alone four-lane slide with integral catch, a 20m deck level swimming pool and a spa. Following the success of the new indoor pool complex, Freshwater asked Cresta Leisure to come up with a scheme to improve the outdoor pool facilities. Because the filtration and circulation on the existing outdoor pool was below current standards, it was decided to break out the old pool and start afresh. All the groundworks were undertaken by Freshwater’s own team. In just five months, Cresta has built a brand new 25m x 12m outdoor pool with 12m2 paddling pool packed full of interactive water play features from Hippo Leisure. This new pool facility is fully compliant with European standards and is proving to be a smash hit with everyone.

 

COMPANY CONTACTS

Cresta Leisure
Tel. 01305 259253
www.cresta-leisure.co.uk

Hippo Leisure
Tel. 01752 771740
www.hippoleisure.com

Ustigate
Tel. 01322 424445
www.ustigatewaterplay.co.uk

 

 

Super Heroes

Super Heroes

Cost-effective energy efficiency and prudent housekeeping will maximise return on investment when it comes to swimming pools.

Cost-effective energy efficiency and prudent housekeeping will maximise return on investment when it comes to swimming pools.

A popular swimming pool is a must for the modern holiday park; number one for its undoubted pulling power in attracting and retaining visitors year on year.

On the flip side, the average holiday park swimming pool can present a huge drain on business resources both through upkeep and running costs as well as staffing overheads.

Operators find themselves under more pressure than ever to demonstrate effective energy efficiency and prudent housekeeping to maximise return on investment when it comes to swimming pools.

“Most people are now opting for energy efficient pools, more so than ever before,” comments Tim Bareham of Cresta Leisure. “It is partly down to an increase in environmental awareness generally, as well as the rise in energy prices, and of course the allure of cost savings that can be achieved over time.”

Tim adds: “Although energy efficient methods are generally more expensive to install, the benefits are huge. You’ve got to speculate to accumulate.”

Deer Park Golf and Country club in West Lothian, Scotland has enjoyed a 25% reduction in gas and electricity usage in their swimming pool following the installation of Heatsavr.

Deer Park Golf and Country club in West Lothian, Scotland has enjoyed a 25% reduction in gas and electricity usage in their swimming pool following the installation of Heatsavr.

Going ‘green’ is not only helpful in protecting the environment, but it can also translate into cost savings. If it were a superhero then Brenntag’s Heatsavr would have powers akin to the Invisible Man. The Heatsavr is a liquid pool cover that works by forming an invisible monolayer over the surface of the pool, preventing heat and moisture from escaping while the surface is unbroken. There are many other associated benefits that come with having a pool cover. Stopping evaporation also directly effects the quantity of chemicals used to maintain hygienic water conditions. By reducing evaporation you are also reducing the quantity of chemicals normally lost through evaporation. Having a pool cover also reduces the amount of contamination that enters the pool through the water surface, this will also have a direct effect on the rate of chemical consumption.

Deer Park Golf and Country club in West Lothian, Scotland had Heatsavr installed as part of an upgrade that also saw them have new boilers fitted. The work that was carried out saw a 25 per cent reduction in gas and electricity usage since the work was undertaken in August 2013. The country club had previously used a traditional pool cover, but it was ill-fitting because their pool is oval shaped. That meant that heat and moisture were still able to escape, as the cover was only partially effective. Heatsavr liquid pool cover reduces evaporation not only at night but also during the day when bathers are present in the water.

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