MAKING A SPLASH

Unlocking the potential of swimming pool at your site...

From serene morning swims to chaotic family splash sessions, swimming pools have long been a key draw for holidaymakers across the UK.

Whether it’s the thrill of a flume, the sensory joy of a splashpad, or the luxurious calm of a hot tub, aquatic attractions continue to be a powerful way for holiday parks to boost appeal, increase bookings, and improve guest satisfaction.

But in 2025, swimming pools are not just about water, they’re about experience, safety, accessibility and even profitability.

"Swimming pools are not just about water, they're about experience, safety, accessibility and even profitability."

A POOL IS JUST THE BEGINNING
A well-designed pool area is more than a place to cool off. It’s a hub of activity, a selling point on brochures, and increasingly, a profit centre in its own right. That’s where specialists like Ustigate Waterplay come in.

Their installations go beyond traditional pools to create immersive aquatic play spaces that work for all ages and abilities — even where space or staffing is limited. Ustigate’s innovative splash pads, for instance, are especially well suited for holiday parks. Because they don’t have any standing water, they require no lifeguards, and are therefore low-maintenance, safe, and accessible.

They’re perfect for outdoor play areas and create fantastic visual impact, with over 15 features capable of running from the same water management system as a traditional pool. According to Ustigate, the modern pool experience should not “stand alone.” It should be part of a broader strategy to maximise fun, inclusivity, and efficiency in every square foot.

Their installations often include lazy rivers, interactive water cannons, and customisable water features designed by their long-standing partner, Vortex Aquatic Structures International Inc, who offer a portfolio of over 300 products. We create a space that entertains a multitude of guests simultaneously, whether that’s kids racing through water tunnels, teens battling with spray cannons, or families relaxing under shaded structures by the pool.

FOR LEISURE OPERATORS, water testing isn’t just a routine task, it’s a critical part of keeping guests safe and happy.

TESTING TIMES
However fun or visually impressive your aquatic offering might be, nothing is more important than safety and that starts with the water itself. Enter The Tintometer Ltd, who provide vital equipment for routine and regulated water testing in pools and spas.

Their Lovibond® MD150 photometer is fast becoming a go-to for leisure operators across the UK, especially in parks with multiple facilities or hot tubs in private lodges. The MD150 allows for accurate and efficient testing of chlorine, bromine, pH, calcium hardness, alkalinity and cyanuric acid — all with a user-friendly digital interface.

Crucially, it also helps parks comply with HSG282, the Health and Safety Executive’s guidance for hot tubs and spa pools — which are now widely featured in glamping pods, luxury lodges and cabins. “Accurate, fast testing isn’t just about compliance,” says a spokesperson from The Tintometer Ltd.

“It’s about protecting your guests, your staff, and your reputation. The MD150 gives operators the tools they need to meet the high expectations of health officers, insurers and today’s savvy holidaymakers.” The device’s portability makes it ideal for large sites, and ongoing service and calibration support helps ensure long-term performance and peace of mind.

SPLASH ABOUT provide bespoke retail solutions and branded products, giving your swimming pool facilities the retail wow factor.

TURNING POOLS INTO PROFIT CENTRES
Swimming pools have traditionally been considered a cost centre — expensive to maintain, staff and heat. But what if they could generate income too? That’s the question answered by Splash About, who are helping holiday parks across the UK transform poolside areas into high-performing retail spaces.

Working with over 85% of UK holiday park operators, including household names like Haven and Center Parcs, Splash About brings what they call “retail theatre” to poolside merchandising. Their formula is simple but powerful: great products, clever displays, and a smart stock management system.

From UV-protective wetsuits and swim nappies to toys and goggles, Splash About offers a full range of swim and water play products. These are merchandised on custom-designed, durable displays that thrive in the humid, high-traffic poolside environment. Their unique back-end portal system even automates reordering, keeping shelves looking full without overloading on-site storage.

“This approach works,” says Managing Director Lesley Beach. “Some of our partners have seen poolside retail quadruple, moving pools from cost centres to profit centres.” For holiday parks looking to add a revenue stream without expanding their footprint, this is a proven solution.

THE YORKSHIRE SPA RETREAT were crowned overall Winner of Holiday Park Pool of the Year in the 2023 UK Pool & Spa Awards.

RECOGNISING EXCELLENCE
Of course, the holiday park industry is filled with innovation, creativity and quality — all of which are celebrated at the UK Pool & Spa Awards. These prestigious awards recognise excellence in design, management, and customer experience across all sectors of the wet leisure industry.

For holiday park operators, it’s a chance to benchmark standards, discover new suppliers, and even gain a valuable marketing edge by being shortlisted or winning an award.

From eco-conscious filtration systems to high-tech water features and inclusive splash zones, the awards provide a snapshot of the very best in British pool design and operation.

If you’re proud of your pool facilities, whether newly installed or lovingly maintained, the UK Pool & Spa Awards are a brilliant opportunity to showcase your efforts and earn industry recognition.

A USTIGATE SPLASHPAD is great because it offers water play without water depth, making it inclusive, accessible, safe and fun for everyone.

PLANNING FOR THE FUTURE
The way guests use pools is changing. They want more than just a dip, they want experiences, comfort, and personalisation. Meanwhile, operators need to balance this with safety, staffing, sustainability, and space constraints.

Today’s swimming pool offering needs to work hard, not just during peak summer weeks but year-round, come rain or shine. That might mean adding a heated splashpad for shoulder season appeal, investing in automated water testing to free up staff time, or turning your poolside into a miniature high street.

Whatever the size or style of your site, there are now smarter, safer, and more profitable ways to use aquatic facilities to their fullest. Whether you’re running a coastal caravan park, a woodland glamping retreat or a luxury resort, your pool can be a standout feature — one that guests remember, share, and return for. Now might just be the time to dive in!

CONTACT INFORMATION:

Lovibond Water Testing
www.lovibond.com

Splash About
www.splashabout.com

Ustigate Waterplay
www.ustigatewaterplay.co.uk

UK Pool & Spa Awards
www.ukpoolandspaawards.co.uk

EASY DOSING

EASY DOSING

Bayrol automatic water treatment systems - available through Golden Coast - use chlorine, bromine, or active oxygen methods to accurately analyse pool water, regulate pH levels, measure and dose disinfectants, and allow remote control of pool equipment.

Contact the Golden Coast team to find out how Bayrol PoolManager, PoolManager Pro and PoolRelax dosing systems can help you simplify pool maintenance, ensure proper treatment, reduce costs, and minimise waste.

Golden Coast
01271 378100
www.goldenc.com

DESTINATION HOT TUBS

DESTINATION HOT TUBS

Holiday locations now have a wealth of compliant spas to choose from...

HOLIDAY BOOKERS continue to look for hot tubs as part of their vacation wish list.

The holiday market continues to recognise hot tubs as essential for attracting the best level of bookings. Key words and phrases such as ‘staycation UK with hot tub’, ‘hot tub staycations UK’, and ‘UK staycations with hot tubs’ all appear on a list of the most common staycation Internet searches. So, there is great appeal for the appropriately named Vacation Range, from Superior Wellness, that is ideal for holiday homes, cottages, B&Bs and Airbnb.

Ready to order now, you can choose from the Vacation Lounge or the Vacation Social depending on your customers’ needs. Great for guests who want to relax on holiday, the Vacation Lounge hot tub is suitable for five to six people and offers the perfect combination of one lounger and five seats. This 13 amp hot tub has R10 insulation and 25 jets.

 

SOCIAL TIMES
Superior’s Vacation Social is an all-seater hot tub for up to seven people, ideal for larger holiday rentals that need a hot tub big enough to fit all guests in. This 13-amp hot tub has R10 insulation and 26 jets. Not to be out-shone, Sunbeach Spas remain the exclusive supplier of hot tubs and related products to a number of holiday parks around the UK, including multiple sites with both Coastfields Leisure and Country & Coastal Holidays along the east coast, and also Lady’s Mile Holiday Park in the south.

“We continue to bring new holiday park companies on board, and most recently have been awarded a new contract to supply over 100 of our 344S spas and 100 saunas to a brand new park over the next six months,” reveals Sunbeach’s Wayne Green. Sunbeach’s 344S plug-and-play spa is now in its third regeneration and remains by far the spa of choice for most of our holiday park clientele.

Wayne confirms: “They appreciate its simplicity of design, combined with a good feature set for its price point - enough features to make it great for customers to have fun and relax in, but also be easy to maintain by site staff. The 344S features award-winning R10 insulation system, making it cost-effective to run, too. “For the next level in lower-cost, eco-friendlier running, it is also heat source pump compatible and pairs wonderfully with the iNHEAT range of heat pumps exclusively available from Sunbeach Spas,” Wayne shares.

“Our iNHEAT heat pumps are available with outputs from 3kW to 21kW, with either on/off switching or inverter controls, and can be retrofitted onto a wide range of spas and swim spas.” Matthew Lowe, Sales Manager with Coastfields Leisure Ltd, endorses the Sunbeach offering: “We have been in partnership with Sunbeach Spas now for over five years, we chose to use them initially due to the energy efficiency and ease of installation of the 344 tub. We are currently using almost exclusively the 344 spa,” says Matthew.

“We picked this model due to it looking the part, excellent build quality, great energy efficiency, ease of installation and we have not been disappointed,” adds Matthew. Coastfields currently have around 100 tubs on our fleet units and Sunbeach look after all the warranty and aftercare needs including the care chemicals and filters. There is also a stock of chemicals and filters in Coastfields’ shops so retail customers, who also have the same tubs, can keep them in perfect condition.

 

Matthew enthuses: “We are also currently near completion of another lodge development at Grange Leisure Mablethorpe utilising the 344 tub. It’s been a pleasure to work with Sunbeach Spas and look forward to many more years of excellent service.“ Relative newcomers to the holiday hot tub sector, Certikin offers a range of four true-hydrotherapy hot tubs, specifically designed for the holiday-let market for both guests and operators.

The commercial spas don’t just comply but some exceed the all-important health and safety requirements enforced by HSE and Local Authorities. The premium, energy-efficient smart spas feature an ozone generator, 24- hour filtration duration; a spa frog in-line chemical dosing system and have no perishable items such as headrests, diverter, or air valves fitted.

In addition, and going above and beyond the HSE and BISHTA guidelines, the hot tubs also feature a fast drain valve, reducing drainage time to 9-10 minutes; a reduced heating time of 3-5 hours with an additional energy source; tamper proof 2-3 button control panel and a silent, energy-saving circulation pump to protect the high-speed pumps.

They can be operated via a Smartphone App and Wi-Fi control that allows the operation of up to 100 spas. The Sevilla Plug and Play model features one lounger and five seats and has 46 hydrotherapy jets and relaxing LED colour-therapy lighting. Due to its low power consumption, it is ideal for parks with limited electricity supply.

The Cordoba comes with 40 hydrotherapy jets, StarLightTM corners, Central LED colour therapy lighting and accommodates six people. The smallest hot tub in the range is the four-seater Porto whilst the largest is the very spacious seven-seater Valencia.

 

HEALTH AND SAFETY
The main aim of the introduction of Health and Safety Guideline 282 (HSG282), that came into effect in early 2017, was to reduce the risk of Legionella outbreaks associated with spas and hot tubs. The guideline covers all spas and hot tubs in a commercial setting i.e. all those hired out and used by more than one party such as holiday destinations and lets.

The guidance aims to:
• Reduce the risk of Legionella and microbiological contamination
• Emphasise the operator’s responsibility
• Ensure testing is frequent and planned (at least three times a day)
• Highlights that results should be recorded
• Stresses there should be a written action plan if required

The Lovibond® Professional Pool and Spa Photometer Kit enables the operator to measure all the tests mentioned in HSG282 from one case. Contained within the kit is an MD 100 Professional Photometer for the measurement of chlorine, bromine and pH and an SD 80 Total Dissolved Solids (TDS) Pen. All kits are supplied complete and ready to use. They use premeasured reagents which when added to the hot tub or pool water sample form a colour the intensity of which is proportional to the amount of substance being tested.

A typical test procedure would be
• Take a sample of the water to be tested in a sample cell, place it in a photometer and zero the unit
• Add tablet reagents and allow the colour to develop
• Return cell to photometer and read
• Record results and take appropriate action

Each HSG282 test kit purchased receives access to a FREE online Training Course. The training course covers:
• What is HSG282
• What to test for and why
• Correct Sampling
• Overview of pH, TDS, Chlorine & Bromine
• How to use photometers, comparators & TDS Pens
Importantly, the kit measures both chlorine and bromine so, if different disinfectants are used across your site, the same kit will cover both. Contact support@lovibond.uk for more information.

Knowledge Is Hot Tub Power

Knowledge Is Hot Tub Power

Knowledge Is Hot Tub Power

Knowledge is power when it comes to reducing the risk of Legionella outbreaks associated with spas and hot tubs in holiday park locations. So a newly launched modular training course, available on-line, from industryleading experts Tintometer, offers vital support for operators who want to be safe rather than sorry and show due diligence when it comes to holiday hot tub compliance. Crucially, the course covers the practical aspects of complying with the Health and Safety Guideline 282 (HSG282) which came into effect in early 2017.

The guideline covers all spas and hot tubs in a commercial setting i.e. all those hired out and used by more than one party – for example, holiday lettings. Section five of the guideline concentrates on water testing with the following emphasis:

• Reducing the risk of Legionella and microbiological contamination
• Emphasizing that this is the operator’s responsibility
• Ensuring testing is frequent and planned (at least two or three times a day)
• Highlighting that results should be recorded
• Stressing that there should be a written action plan if required

The guidelines focus on three main parameters; Disinfectant, pH and Total Dissolved Solids (TDS). Don’t be baffled by the science, say leading experts, Tintometer, who offer professional photometer test kits that are the only way for the operator to accurately measure all the tests mentioned in HSG282 and evidence your findings. Contained within the kit is a professional photometer for the measurement of chlorine, bromine and pH and a Total Dissolved Solids (TDS) Pen. Importantly these kits measure both chlorine and bromine so, if different disinfectants are used across your site, the same kit will cover both.

For more information and to sign up for the course, which can be undertaken in stages at your own pace, simply email: training@tintometer.com