HOSPITALITY HERITAGE

Preston-born entrepreneur John Morphet founded the Pure Leisure Group in 2004, having entered the tourism market with his inaugural South Lakeland Caravans business in 1988. With John at the helm, Pure Leisure Group is now a third-generation family-run businesses employing 230 staff across its portfolio of 19 holiday parks throughout the UK.

Pure Leisure Group operates 13 holiday lodge and caravan parks in the Northwest, one lodge park in Wales, one in Yorkshire and a further two in East Anglia. Tydd St Giles Golf and Leisure Estate in Cambridgeshire, and Bridlington Links Golf and Leisure Estate in West Yorkshire, complete the UK portfolio.

Most recently, the Gledfield Highland Estate also joined the business, a 6,500-acre estate with holiday cottages in northern Scotland. Overseas, the company’s flagship is Royal Westmoreland, Barbados, a luxurious 750-acre estate with a world class golf course and a choice of magnificent, newly built properties from luxury apartments to exclusive custom-built villas.

Pure Leisure Group’s success is an extraordinary rise from the relatively humble origins of John’s early steps into the park and leisure industry. As a fourteen year old lad, he started helping out at the small caravan park on his family’s farm in Westmoreland. By the early 1970s, John was running the combined business himself, but it was a farming accident a decade later, that secured his path as a park operator, leaving the farming life behind.

SOUTH LAKELAND Leisure Village has a Gold award from the David Bellamy Conservation Trust.

John’s dedication to the business is legendary and it is this, and the ongoing involvement of his family, that has laid the foundations for the success of Pure Leisure Group today. John’s son Will is the General Manager of the Docker Holiday Park, Sons Rob and Matthew are a Regional Manager and Head of Operations respectively, whilst daughter Rebecca works at head office in the sales and bookings team.

More recently, grandson Cameron has joined the team as maintenance and support services, also responsible for the farming, green keeping and environmental side of the business at each of the holiday parks. “Having three generations of the family working full time at Pure Leisure Group makes for a more exciting business,” explains Dean Turner, Group Marketing Manager.

“Each person brings a unique perspective and creative ideas. The door is always open to new initiatives and the team is flexible and keen to try them. It’s this breath of fresh air that the entire family brings to the table and one, particularly, that John is keen to nurture.” One of the key advantages to being family-run is the fact that there is no ‘board’ to answer to. According to John, this means that the team can adapt and change direction quickly.

“Sharing the same goals and vision for the group, the family works in the best interest of the business and its guests, and in the best interest of future generations that may want to join the business,” explains Dean. The family’s diverse skillset of expertise allows the business to embrace both the tradition of hospitality and heritage of the brand, alongside understanding and meeting the modern demands of consumers.

BOATING IS POPULAR with all the family at South Lakeland Leisure Village.

“This ensures that our parks develop appropriately and evolve their offering to suit,” explains Dean. “This can be seen recently with the introduction of new play areas, as well as the new rustic log cabins and hot tubs at four of our parks. Our focus on sustainability has led to the creation of camping pods created from the waste decking from the park creating a fully circular economic process.

Any excess wood is then used for the rustic pod wood fired hot tubs.” The Group is committed to maximising energy efficiency and sustainability across the board. A recycling initiative runs across all parks and both biomass heating and solar panels have been introduced to 50% of parks to date, with a full roll out due for completion by 2030. South Lakeland Leisure Village – known as the ‘Jewel in the Crown’ – is considered the flagship UK property in the PLG portfolio.

Set in the borders of the southern Lake District and Yorkshire Dales, the park boasts an award-winning restaurant and a whole host of leisure facilities including a sailing lake, indoor swimming pool and state-of-the-art gym to cater to guests staying at any of its 320 lodges and cottages. The park makes the most of its setting in an Area of Outstanding Natural Beauty.

Recently, the team managed the successful retention of the five gold star rating from Visit England and Gold award from the David Bellamy Conservation Trust, for its ongoing work to enhance the South Lakeland Leisure Village environment for wildlife. Pure Leisure Group’s head office is located close to South Lakeland Leisure Village in Carnforth, Lancashire.

JOHN MORPHET Founded the Pure Leisure Group in 2004.

The purpose-built building is home to 30 of the Group’s 230 UK employees, although the staff total is closer to 400 globally including Royal Westmoreland. Careful expansion is always on the agenda at Pure Leisure Group. Planning has been agreed at Gledfield, the Royal Westmoreland Highland Estate and the Group has also recently acquired the Loch Ness Highland Resort.

Situated at the southern tip of the world-famous Loch Ness, this luxury glamping retreat’s cosy glamping pods and spacious holiday homes are perfect for the modern adventurer. Despite the cost-of-living challenges which have affected the majority of the industry, Pure Leisure Group has continued to grow and exceed targets.

The team has also continued to give back, whether it be in charitable actions or supporting other local businesses. “Corporate Social Responsibility underpins the running operation at Pure Leisure Group,” explains Dean. “At our parks offering food and beverage, we work hard to support local and, wherever possible, a farm to fork solution with chefs using the finest, freshest local produce. We also actively give back to the community.

GUESTS STAYING at Fell End Holiday Park in Cumbria can enjoy great leisure facilities.

Most recently, donating a £50,000 business profit and charity pot share to a hospice in Lancaster and a cancer care centre in Stockport.” A slew of awards is testament to Pure Leisure Group’s commitment to quality and care. The team recently won the coveted Red Rose Award for Best Tourism, Leisure and Hospitality business.

They were also a finalist in the Family Business of the Year at these same awards. Pure Leisure is also shortlisted for a trio of top accolades from the renowned BIBA’s run by the North and Western Lancashire Chamber of Commerce. The team is hoping to return from the ceremony at the Blackpool Tower Ballroom in September celebrating a hat-trick.

PURE LEISURE
01524 784290
www.pure-leisure.co.uk

A Cinderella Story

A Cinderella Story

There are 278 plots at South Lakeland Leisure Village, offering a mixture of holiday homes and holiday lets.

There are 278 plots at South Lakeland Leisure Village, offering a mixture of holiday homes & lets.

Hard work and determination has paid off for a woman who started working as a cleaner when she barely spoke a word of English and is now at the helm of an award-winning holiday park in north Lancashire.

Zuzana Terry, 36, who hails from Slovakia, only knew the basics of the English language when she got a job cleaning the facilities at Fell End Caravan Park at Hale, near Milnthorpe, in 2005. Within a short space of time she began helping out in the on-site shop before being promoted to duty manager in 2008.

Two years later, the park’s owners, Pure Leisure Group, moved her across to South Lakeland Leisure Village – where she has worked her way up from Head Housekeeper to General Manager in just six years.

“I couldn’t believe it. It was a huge surprise and I feel really proud,” said Mrs Terry, who grew up in Sobrance in Slovakia, but now lives in Carnforth. “When I first moved here I hardly spoke a word of English and I didn’t really know what a caravan or a lodge was. That meant I had to learn everything from scratch and I think it’s given me a huge advantage to have worked my way up and to understand how all the elements of the business work.”

Zuzana now oversees the day to day running of South Lakeland Leisure Village, which is Pure Leisure Group’s flagship park. Located in north Lancashire, close to the Lake District, the leisure village welcomes several thousand visitors each year, from owners to holidaymakers, many of whom have been visiting for years.

THRIVING VENUE

Zuzana now oversees the day to day running of South Lakeland Leisure Village, which is Pure Leisure Group’s flagship park.

Zuzana now oversees the day to day running of South Lakeland Leisure Village, which is Pure Leisure Group’s flagship park.

The park sits on the site of a former gravel pit and was transformed into the thriving park it is today by owner John Morphet in 2003. “As well as offering sailing on the lake and its own leisure complex and restaurant, there’s all sorts to see and do on the doorstep, making the park very popular with families,” explains Zuzana.

“It is particularly popular with couples who have retired, or arenearing retirement, who enjoy the convenience of the park’s location. The majority of these owners let their lodges out when they or their families are not visiting themselves, ensuring their holiday home returns an income.”

There are 278 plots on the park, offering a mixture of holiday homes and holiday lets. The holiday lodges range in price from £69,995 to more than £250,000, and many of the plots are on the water front, with private jetties, wooden decking and hot tubs.

The park operates a buy-to-let scheme which ensures that buyers can earn an income from their holiday home when it’s not in use. This is a huge attraction to buyers, who are guaranteed a return of 6% per annum for three years. Several owners have started with one lodge, and bought more as they have come available.

“The park’s biggest challenge is also its biggest asset,” reveals Zuzana. She continues: “The nearby Lake District National Park is full of alternative options when it comes to luxury holiday homes but this works in our favour, with around 30% of holiday home sales on the park resulting from people ‘calling in’ as they head back down the M6 after being put off by high prices or Lake District traffic jams.”

The leisure village has an 11 month season, closing from the beginning of January to the beginning of February for annual maintenance work and improvements. The state-of-the-art Pure Leisure Health & Fitness Club is the highlight of the leisure facilities offered at the park and includes a gym, fitness suites a large, indoor swimming pool, steam room and a beauty spa.

NEW INVESTMENT

The latest addition to the park is a brand new £2million development of eco-friendly holiday homes, which bridges the gap between the high-end caravans and luxury lodges. Named The Yealands, the development has been developed from scratch by Pure Leisure Group and owners have access to all of the facilities at the leisure village.

Zuzana says she has a number of hopes for her new role at the park, but will concentrate on putting people first: “I have loved all of my jobs because I like working with people. I’m not afraid of hard work and I know every person in the team has an important role to play in keeping a lovely place like this running smoothly.”

South Lakeland Leisure Village
Tel. 01524 781918
www.pure-leisure.co.uk