ICING ON THE CAKE – HOLIDAY HOT TUBS

ICING ON THE CAKE

 

THE FROSTS created a relaxation zone with the hot tub as the focal point.

 

Adding a touch of hot tub luxury pays off for holiday bookings…

With the rise in staycations, Yvonne and Graham Frost, owners of Slayleigh B&B in Matlock, made the decision to purchase a hot tub for their property. A hot tub not only adds a touch of luxury but can also increase occupancy and revenue by up to 60%.
With many choosing to stay in the UK, guests are looking to get away and relax with a hot tub often high on their list. According to Google, holiday cottages with hot tubs was the third most searched holiday phrase this year, up by 300% compared to the previous year.
A hot tub allows families and loved ones to reconnect and spend quality time together. People are also focusing on their wellness much more and a hot tub can help with this – soothing aches and pains, reducing anxiety and stress and relieving headaches.

SUPERIOR WELLNESS engineers fitted a cover to the hot tub which helps save on energy costs.

All reasons that may inspire a customer to book a holiday property with a hot tub.
“We are purchasing a hot tub as they have become more popular and is very much a want from guests as well as ourselves and not just solely for the B&B,” explains Yvonne. “I have particularly wanted one for ages, but other priorities took over; they are an expensive luxury so you really need to want one and we do.”
Yvonne felt the hot tub would make a difference to bookings, occupancy and booking rates. She explains: “We are 9.6 and 5 star rated on review websites so we feel our guests already choose us on running costs and upkeep of the tub, we do not however envisage a mass profit margin more maybe a popularity in guests choosing our accommodation over another.”
Yvonne contacted Superior Wellness who were recommended to her by a relative who has one from them and is obviously very happy.

UNDERSTANDING the workings of your holiday hot tubs is essential.

 

Superior Wellness recommend the Holiday Hot Tub, available as part of its Platinum Spas range, that is ideal for holiday settings from parks and resorts to smaller holiday lets.
This hot tub offers a basic layout no breakable or removable components with and designed for heavy usage. The robust but minimalistic design perfectly complements any garden, decking or outdoor area. The hot tub seats five people with 40 jets and is designed purely for the holiday let market.
Key features include secondary hidden controls, a tamper-proof control panel, in-line chemical dosing and crucially, quick draining.
With no headrests or diverters, the ‘plug and play, 32 amp, can have a WiFi module added so you can monitor the status and access the settings of the hot tub directly from your mobile phone.

WOW FACTOR

“I have to say Superior Wellness, Jordon in the sales team, in particular, has been fantastic in dealing with myself, sourcing my hot tub at short notice and communication.
“They had the hot tub in stock and therefore we could arrange the delivery quickly.
“The delivery team have also been fantastic and I would definitely recommend Superior Wellness. We can’t wait for our guests to start using it.”

THE SUPERIOR WELLNESS TEAM carried out the installation themselves.

 

Yvonne again: “We thought a lot of where to position our hot tub given the UK climate and so our wow factor is very much the area we enhanced once which was once our summerhouse and potting shed.
“We have turned this into a fabulous relaxing space with mood lighting, artificial grass, spa panel interior, grey chic wood panelling, and bi fold doors.
“Guests can enjoy the tub in all weathers as is under cover. There is a seating area to cool down in between hopping in and out of the hot tub where they can take in the view of our beautiful south facing garden, light and airy by day or on a starry night sky,” Yvonne enthuses. “What more wow do you need?”

ADVANCE PLANNING

Gareth Ward, Sales Director, Superior Wellness reveals: “We have seen a huge increase in demand this year for our holiday let hot tub. We have had some in stock but they sell quickly.
“I would advise you to plan in advance and order your hot tub now to ensure it arrives in time for the start of the season for next year.”
Gareth adds: “We work with a large partner network and we can advise you who your nearest one is.”
“If you are looking to purchase a hot tub for your holiday home, we highly recommend a Platinum Spas hot tub.

Gareth point out: “Many people ask about the pitfalls and problems as it surely can’t be all about increasing revenue.
“The constant upkeep, care and maintenance is the biggest downfall. You need to look after your hot tub and ensure you provide the care and maintenance it needs and stick to the guidelines,” he emphasises.
“However, the increase in revenue you will receive in terms of price per night and occupancy will outweigh any time and money spent on the upkeep.”
“We recommend that the hot tub is replaced approximately every five years depending on usage.”
For more information about the Platinum Spas Holiday Let hot tub please visit www.platinum-spas.com/product/holiday-let-5/

YVONNE AND GRAHAM Frost are delighted with the investment on their Holiday Hot Tub.

ECO REWARDS

ECO REWARDS

 

ACQUIRING THE SITE 20 YEARS AGO, 55,00 visitors a year are attracted to the Ullswater location.

 

First UK holiday park is awarded sustainability Queen’s Award…

A family-run Cumbrian resort has become the first holiday park to win a Queen’s Award for sustainability.
The Quiet Site in Watermillock is located near the shores of Ullswater where “green tourism” has been on the agenda for over 30 years.
The Queen’s Award for Enterprise in Sustainable Development highlights Britain’s most environmentally responsible businesses.
Daniel Holder and his son George have been presented with a certifcate signed by The Queen and the Prime Minister, and a crystal glass vase. The Quiet Site is also now permitted to fly the Queen’s Award flag for the next five years.

 

HER MAJESTY’S LORD-LIEUTENANT OF CUMBRIA, Claire Hensmen presents the trophy to park owner Daniel Holder.

 

PROUD MOMENT

“This is an immensely proud moment for us, and a fantastic spur to our efforts to allow people to enjoy this beautiful region without creating a negative impact,” said Daniel.
“Cumbria’s economy relies heavily on tourism to support businesses and provide jobs, and we believe this needn’t be inconsistent with protecting the natural world.
“For example, we have invested heavily in sustainable technologies over the years, including solar panels and biomass heating, as well as banning single-use plastics.
“We also operate a very popular “zero waste” food shop specialising in Cumbrian produce free from unnecessary packaging, and with the fewest possible food miles under its belt.
“The Quiet Site’s holiday homes, including our underground Hobbit Holes, are highly insulated, extremely energy effcient, and built from sustainable materials.
“At the same time they provide an exciting and memorable alternative to traditional holiday accommodation, and are especially loved by young families.
“Hopefully we are also sending out the message that, by making even minor adjustments to our lives, it’s possible to make a real difference to our environmental impact,” said Daniel.
Since acquiring the park 20 years ago as a simple camping field, Daniel and his wife Anne have created one of the Lake District’s most celebrated parks.
The Quiet Site is attracting 55,000 visitors annually. As well as its 15 Hobbit Holes stays, the park offers 15 camping pods, 15 glamping cabins, holiday cottages and 60 pitches for motorhomes and tents.
Innovative accommodation, marketed as Gingerbread Houses, are new to The Quiet Site for 2021. The 15 units produce more energy than they use so have a positive effect on their environment.

THE QUIET SITE boasts a new zero waste shop.

 

POSITIVE IMPACT

“Holidays should not cost the earth,” emphasises Daniel. “Our hugely popular Hobbit Holes were the starting point in our thinking.
“Gingerbread Houses boast all that works well in a Hobbit Hole being simple, warm and comfortable, with a large, covered deck and private facilities.
“To this we have added a full-size shower, a simple kitchen and the ability to generate its own power. Heating is provided by a remote ground source heat pump and electricity is generated from their solar PV panel roofs,” explains Daniel.

15 GINGERBREAD houses on the site generate more energy than they use.

“The simplicity of this accommodation and lack of soft furnishings lends itself to an ease of cleaning and fogging that makes it incredibly safe,” he continues.
“They will be wrapped in a lovely beach hedge so will become virtually invisible – unless you know where to look! These hedges will become vital to helping our site become more biodiverse.”
Last year, The Quiet Site scooped another major national green accolade when it took a silver in the finals of the VisitEngland Awards for Excellence in the sustainable tourism category.

The Quiet Site
Tel. 01768486337
www.thequietsite.co.uk

IDEAL LOCATION AT WELSH PARK

IDEAL LOCATION AT WELSH PARK

 

TV’S PHIL SPENCER joins John Brookshaw and his wife Sarah in the scenic grounds of Plassey Holiday Park

 

When property guru Phil Spencer wanted to showcase the beauty of North Wales for a recent episode of Location, Location, Location, it was a Wrexham holiday park which ticked all the boxes.
Plassey Holiday Park, Phil’s Channel 4 producers decided, would make the perfect backdrop to a key segment in the show when Phil discusses the options with his house-hunting couple.
That’s why the family-owned park, a winner of multiple quality awards, found itself playing a star role on television’s most popular property programme this autumn.
“We were delighted to welcome the TV crew to our park when the filming was carried out in spring,” said John Brookshaw who owns Plassey with his wife Sarah.
“The park has amazing views across the Dee Valley, and gave Phil and his couple the chance to chat whilst taking in some of the loveliest scenery in North Wales.
“The filming certainly turned a few heads among guests on the park when it took place, but we had promised not to disclose any details until after the broadcast.
“When it did go out in October, we received a flurry of enquiries after the show from people who had been captivated by the views they had glimpsed,” he added.

PALANTINE EXITS VERDANT LEISURE

PALANTINE EXITS VERDANT LEISURE

 

SINCE INVESTING in the business five years ago, Palatine has supported Verdant Leisure to acquire six additional sites.

 

PALATINE Private Equity has exchanged contracts for the sale of its stake in Verdant Leisure, the award-winning holiday park operator, to the management team backed by Pears Partnership Capital. The deal is subject to FCA approval.
Verdant Leisure is a bespoke holiday park operator offering lodge and caravan holidays and holiday home ownership at stunning sites across Scotland and Northern England.
The sale will see Palatine exit the business with a returns multiple of 3.7x, following a highly successful strategy of acquisitions and value creation which has grown Verdant’s annual turnover by 150% since 2016. Since investing in the business in April 2016, Palatine has supported Verdant to acquire six additional sites, increasing its footprint to 10 locations and 3,500 pitches, making it a leading operator in the UK.
Management’s value creation focus has increased both holiday home sales and the proftability of Verdant’s holiday let operations by enhancing on-site leisure facilities and investing in central management functions including a new head office and customer service contact centre.

POP-UP SITES SHOULD CARRY WARNING

POP-UP SITES SHOULD CARRY WARNING

MICHAEL PAUL believes pop-ups should warn about their unregulated status.

Families should be warned of the risks if they are planning to stay on an unlicensed camping site, says major holiday parks booking agency Caravan Sitefnder.
Pop-up sites, the company believes, should make it clear that they do not hold a licence from their local authority, and are not subject to the same controls as permanent parks.
Without such a warning people may be in for a bitter disappointment when they find that quality standards fall far below their expectations.
“Allowing farmers to operate a campsite without planning permission for up to 56 days a year during the pandemic was a well- intentioned move,” said the firm’s Michael Paul.
“But the reality has been a raft of complaints from local communities and others about the safety, noise and pollution which these unregulated sites are generating.
“Some guests have also been shocked on arrival to find that aspects such as hygiene standards, proper supervision and distancing between pitches fall far below their expectations.
“There have been widely reported instances of inadequate toilet facilities, excessive noise and bad behaviour by other guests, and no efforts made to keep the site safe and clean.
“Permanent parks, by contrast, are subject to a raft of checks and balances by their site licences which ensure that everyone’s best interests are being served,” said Michael.

£200K SUPER PITCHES INVESTMENT

£200K SUPER PITCHES INVESTMENT

 

Cofton Holidays has invested £200,000 in 48 new super pitches to cope with record demand for staycations from caravaners and owners of recreational vehicles (RVs).
Named as the UK’s Best Caravan/ Campsite at the prestigious iTravel Staycation Awards 2020/21, the family-run holiday park, situated close to Dawlish Warren’s Blue Flag Beach, has increased the number of super pitches for RVs and caravans from 26 to 74 pitches, almost tripling its offering.
The holiday park experienced a dramatic surge in bookings from guests with caravans and RVs over the peak summer season. Bookings were up 20% on 2019, hitting a record high for occupancy levels. The lift in demand followed news that the number of people buying caravans in the UK has increased by around a fifth, according to caravan trader Robinsons Caravans*.
Solidifying its reputation as an all-weather all-year-round holiday destination, Cofton’s new super pitches feature brick paver and gravel bases which protect each pitch from the rain. To ensure that camping enthusiasts experience a stress-free staycation too, Cofton is also offering electricity access to those with tents during the peak summer season.
The new hard-standing super pitches include water and waste connections and 16-amp electric hook-ups.
Located towards the top of the park as well as close to the popular fishing lakes, users have access to covered washing up areas, a grass area behind the hard-standing pitches, an on-site laundrette, newly refurbished heated toilet and shower blocks, TV aerial points and Wi-Fi at an extra charge. Nearby, the camp shop stocks everything campers might need, ranging from freshly baked croissants to tent pegs.

CLUB EXTENDS CAMPING SEASON

CLUB EXTENDS CAMPING SEASON

 

CAMPERS will be able to extend their touring dates this autumn and winter

 

Responding to demand, the Camping and Caravanning Club will be opening a number of campsites for longer this winter including those that will enable campers to pitch-up any time of year.
In total, 30 Club sites will be open beyond the traditional camping season, meaning people can still enjoy a much-needed break well into the autumn and winter, and over the Christmas period.
The Club’s Simon McGrath said: “Autumn and winter can be a fantastic time to enjoy your caravan, motorhome or even tent and we believe many people will be keen to continue to enjoy the fresh air on a camping break, even as the nights draw in.
“Given the huge popularity of pitching up on a campsite, we wanted to offer campers more choice of locations later in the year by extending the season of a number of our sites.”
The Club has 13 sites with extended opening:
• Barnard Castle, County Durham; Cannock Chase, Horsley, Surrey; Kendal, Lake District all plan to stay open until November 30th.
• Bellingham, Northumberland; Cheddar, Somerset; Polstead, Sufolk; Sandringham, Norfolk; Scone, Perthshire; Winchcombe, Gloucestershire; Windermere, Lake District; Wolverley, Worcestershire all plan to stay open until January.
A further 17 Club sites remain open year-round along with five Camping in the Forest sites.

EARLY WARNINGS OF HOLIDAY FAMINE

EARLY WARNINGS OF HOLIDAY FAMINE

 

A 2022 BOOKINGS SURGE means the likelihood of less choice next spring and summer

 

Park Holidays UK, one of Britain’s largest holiday park groups, says that almost 50% of its bookings are now for 2022 holidays – an unprecedented figure for this time of year.
They say the surge, which usually begins in December, could mean families struggling to get the holidays they want next year if they don’t stake an early claim.
Now, in a move to try and ensure customers get their preferred dates and locations, the group is offering to take 15% of 2022 holiday prices if they are booked and paid for now.
“This summer sadly saw a large number of people failing to secure their dream holiday because of heightened demand,” said Park Holidays UK director Tony Clish.
“They are clearly keen not to miss out again next year, and many others have been reading reports that the UK tourism industry will soon be hanging out “no vacancies” signs for 2022. “With forty-plus parks, we have the capacity to provide tens of thousands of holidays, but even so we are now looking at some centres nearing capacity next summer.
“That’s why we have decided to respond this autumn by encouraging early booking with a substantial discount available until the end of this month.
“It means families can enjoy peace of mind that their 2022 holiday is secure and that they won’t have to compromise on options such as where and when they go, or the type of accommodation”

PAW-SOME HOLIDAYS – DOG FREINDLY

PAW-SOME HOLIDAYS - DOG FREINDLY

THESE DAYS, family holidays mean including Fido and Bruno. Pic. Park Holidays

Going that extra mile for our furry friends...

This summer, the Great British public reconnected in their droves with our furry housemates – that’s our pets, not the partners who have stopped shaving during lockdown. According to the Pet Food Manufacturers’ Association, a whopping 3.2 million people welcomed a new pet to the family during the pandemic. Switched on holiday parks up and down the country recognise the earning potential and have made themselves ready to host guests and their furry plus ones.

But what makes a truly pet-friendly holiday?

We’ve spoken to experts and holiday parks to find out how they plan to make a dog’s dreams come true this summer - and some other quirky creatures too. Sarah Ferguson is Head of Business at Paws Holidays, a website dedicated to collating information about the UK’s most dog-friendly holidays. So, Sarah knows what a complicated minefield planning a holiday with your pet can be: “Finding a dog friendly resort or destination can be mind-blowing, as dog owners have to think about so much,” she says.

Typical questions on booking are:
• Will the resort have a dog exercise area? And if so, is it enclosed?
• Will they be able to let the dog off its lead?
• Are there dog drinking stations?
• Will there be a designated area where the family can eat but the dog is allowed in too?

And then there’s accommodation which is a massive consideration. Sarah explains: “Some Park operators remove carpets and have just a wooden floor or a very high standard of lino which makes it so much easier if the dog does have an accident. “Dog owners expect the dog to be welcomed as a guest, just as much as they are. They will expect to see dog waste bins dotted around the resort, dog-wash areas and some park operators such as Haven even have a dog playpark.

FOREST HOLIDAYS actively promote its Dog friendly holiday options.

WELCOME PACK
“Forest Holidays provide a Doggy Welcome Pack – containing a healthy biscuit and poo bags. And some parks will provide a dog blanket and dog toys.” Sounds like pure luxury. But does being ‘dog-friendly’ also mean extra cleaning/maintenance? Sarah again: “Most park operators have very high powered hoovers that will pick up any dog hair, and also have a wet and dry hoovers, just in case a dog has an accident. “And the smell of the previous dog can be eliminated before the next guests arrive.” What can go wrong? Sarah points out: “If a guest leaves the dog in the accommodation unattended it can cause the dog stress, and they could scratch away at the soft furnishings, or start to chew, or even constantly bark, which might upset or annoy other holiday guests.” And its not just dogs who are welcome this summer, other pets deserve a break too and there are many pet-friendly places.

CATS AND FERRETS
Sarah recalls: “Over the years, I have seen guests on holiday parks with a cat on a lead or a ferret on a lead. “One holiday guest brought their African Grey Parrot and one family brought a horse and checked him into the holiday park’s stables.” Debbie Dangerfield is the owner of dogsinvited.co.uk and another expert on what makes a holiday great for a pet and an owner. “Visitors especially look for an enclosed area, so they can relax with their dog by their side,” says Debbie. “And many holiday properties supply throws so that they can be put on the furniture to let dogs on. “Dog bowls, towels, and even a temporary dog tag in case they run off are a nice touch too. “For real luxury, some places now supply a warm dog shower to give the dogs a clean after a muddy walk or sandy day at the beach.” Debbie echoes Sarah when she says that dogs left alone are the biggest problem: “Dogs are usually left on their own if they aren’t allowed to go where the rest of the family are going.” So that is what the experts think, but what about a holiday park that does some of the above really well? Caroline Povey is the Marketing Director for the Coppice Spa Lodges at the Darwin Forest Luxury Lodge Holidays. It is a spectacular development of seven luxury pet- friendly lodges designed with pets in mind.

Caroline adds: “Our Coppice Spa lodges are very popular. Each one has a separate utility room and everything you need to pamper your pooch, complete with a doggy shower, hairdryer (fur dryer), towels and space for their bed and feeding bowls, your dog can have its own bedroom. “Stable doors separate the utility area from both the decking and the internal living space enabling you to keep your pet safe and secure.” Another favourite with dog-owners are the Forest Holiday cabins with locations in England, Scotland and Wales. Amy Teige from Forest Holidays explains: “The cabins are the ultimate base for dog owners who want the freedom to explore the forest and woodlands surrounding the locations. “Over half of our cabins are pet- friendly, offering doggy treats, wipe- clean sofas and plenty of space for the animals’ favourite bedding and toys, plus we have the gentle warmth of underfloor heating throughout.” It can be tough finding a park that will allow guests to bring more than two dogs, but Forest Holidays allow up to four pets per cabin. Caroline explains: “It’s usually dogs but other pets are welcome too, and we charge £15 per pet, per night.” Helen Scott is the Director of Cofton Holidays and explains: “We’re set within 80 acres of glorious Devon countryside, and have four dog-friendly cottages on the Eastdon Estate where we’ve designed six of our holiday homes with pet-owners in mind.” Helen continues: “The cottages on the Eastdon Estate are set a short walk away from the main park and boast incredible views of the Exe Estuary and Devon countryside.

“All dog-friendly accommodation features hardwood floors, dog food and drink bowls, a dog mat, a blanket plus some delicious handmade local treats.

“What if your dog fancies an ice- cream? Not a problem! Says Helen: “Our Waggy Doggy Doodah doggy ice cream is served inside our on-site pets- welcome pub, The Swan Inn.” Guests can also look forward to the annual Cofton Dog Show. They offer a dedicated dog exercise field and have developed woodland walks through the Eastdon Estate. Sounds like dog paradise. And there’s more. Helen continues: “Our on-site shop has a good selection of dog supplies and guests can find dog mess bins across the site which are emptied regularly. “Plus, there’s no additional charge for dogs when visiting in low and mid-season and we don’t charge for registered assistance dogs. “We are located next to the award- winning Dawlish Countryside Park which was developed for local dog walkers and is an excellent facility for customers staying at Cofton.

DOG WASH
“We also have a dog-wash planned in the new 12-acre camping site toilet block, and we’re planning four more pet friendly lodges with hot tubs due for launch later this summer.” To quote from the Forest Holidays dedicated dog-blog, 10 reasons why dogs love the forest: “We are a nation that adore our four- legged-friends and love taking them on holiday with us! “Sure, that means staying reasonably close to home, but watching the pure joy on their faces’ as they scamper about, snuffling happily at all those new smells, nose twitching, tail a blurry wag, makes it all worthwhile.” When it is done really well, helping dogs have a good time is just as satisfying for the holiday parks as it is for the guests.

 

HAVE LOO BRUSH – WILL TRAVEL!

HAVE LOO BRUSH – WILL TRAVEL!

PATRICK LANGMAID hopes holiday guests will step up to join his toilet cleaning chain gang.

Guests taking holidays at a major Cornwall holiday park this summer are being asked to help keep the park open – by swapping the beach for a toilet brush.

Mother Ivey’s Bay Holiday Park in Padstow says staff shortages could force the closure of his toilet blocks and is trying to rally a volunteer army of loo legionnaires. More than 20 people have so far stepped forward with offers to help, according to Patrick Langmaid, owner of the 30-year-old family business.

“Like many tourism providers we are desperate to recruit staff, but the staycation boom and the easing of lockdown has created more jobs than there are people to fill them,” said Patrick. “Unless we can find enough volunteers to give up part of their holidays to keep our toilets spotless, we could have to start cancelling stays already booked for this summer.”