HOSPITALITY HERITAGE

Preston-born entrepreneur John Morphet founded the Pure Leisure Group in 2004, having entered the tourism market with his inaugural South Lakeland Caravans business in 1988. With John at the helm, Pure Leisure Group is now a third-generation family-run businesses employing 230 staff across its portfolio of 19 holiday parks throughout the UK.

Pure Leisure Group operates 13 holiday lodge and caravan parks in the Northwest, one lodge park in Wales, one in Yorkshire and a further two in East Anglia. Tydd St Giles Golf and Leisure Estate in Cambridgeshire, and Bridlington Links Golf and Leisure Estate in West Yorkshire, complete the UK portfolio.

Most recently, the Gledfield Highland Estate also joined the business, a 6,500-acre estate with holiday cottages in northern Scotland. Overseas, the company’s flagship is Royal Westmoreland, Barbados, a luxurious 750-acre estate with a world class golf course and a choice of magnificent, newly built properties from luxury apartments to exclusive custom-built villas.

Pure Leisure Group’s success is an extraordinary rise from the relatively humble origins of John’s early steps into the park and leisure industry. As a fourteen year old lad, he started helping out at the small caravan park on his family’s farm in Westmoreland. By the early 1970s, John was running the combined business himself, but it was a farming accident a decade later, that secured his path as a park operator, leaving the farming life behind.

SOUTH LAKELAND Leisure Village has a Gold award from the David Bellamy Conservation Trust.

John’s dedication to the business is legendary and it is this, and the ongoing involvement of his family, that has laid the foundations for the success of Pure Leisure Group today. John’s son Will is the General Manager of the Docker Holiday Park, Sons Rob and Matthew are a Regional Manager and Head of Operations respectively, whilst daughter Rebecca works at head office in the sales and bookings team.

More recently, grandson Cameron has joined the team as maintenance and support services, also responsible for the farming, green keeping and environmental side of the business at each of the holiday parks. “Having three generations of the family working full time at Pure Leisure Group makes for a more exciting business,” explains Dean Turner, Group Marketing Manager.

“Each person brings a unique perspective and creative ideas. The door is always open to new initiatives and the team is flexible and keen to try them. It’s this breath of fresh air that the entire family brings to the table and one, particularly, that John is keen to nurture.” One of the key advantages to being family-run is the fact that there is no ‘board’ to answer to. According to John, this means that the team can adapt and change direction quickly.

“Sharing the same goals and vision for the group, the family works in the best interest of the business and its guests, and in the best interest of future generations that may want to join the business,” explains Dean. The family’s diverse skillset of expertise allows the business to embrace both the tradition of hospitality and heritage of the brand, alongside understanding and meeting the modern demands of consumers.

BOATING IS POPULAR with all the family at South Lakeland Leisure Village.

“This ensures that our parks develop appropriately and evolve their offering to suit,” explains Dean. “This can be seen recently with the introduction of new play areas, as well as the new rustic log cabins and hot tubs at four of our parks. Our focus on sustainability has led to the creation of camping pods created from the waste decking from the park creating a fully circular economic process.

Any excess wood is then used for the rustic pod wood fired hot tubs.” The Group is committed to maximising energy efficiency and sustainability across the board. A recycling initiative runs across all parks and both biomass heating and solar panels have been introduced to 50% of parks to date, with a full roll out due for completion by 2030. South Lakeland Leisure Village – known as the ‘Jewel in the Crown’ – is considered the flagship UK property in the PLG portfolio.

Set in the borders of the southern Lake District and Yorkshire Dales, the park boasts an award-winning restaurant and a whole host of leisure facilities including a sailing lake, indoor swimming pool and state-of-the-art gym to cater to guests staying at any of its 320 lodges and cottages. The park makes the most of its setting in an Area of Outstanding Natural Beauty.

Recently, the team managed the successful retention of the five gold star rating from Visit England and Gold award from the David Bellamy Conservation Trust, for its ongoing work to enhance the South Lakeland Leisure Village environment for wildlife. Pure Leisure Group’s head office is located close to South Lakeland Leisure Village in Carnforth, Lancashire.

JOHN MORPHET Founded the Pure Leisure Group in 2004.

The purpose-built building is home to 30 of the Group’s 230 UK employees, although the staff total is closer to 400 globally including Royal Westmoreland. Careful expansion is always on the agenda at Pure Leisure Group. Planning has been agreed at Gledfield, the Royal Westmoreland Highland Estate and the Group has also recently acquired the Loch Ness Highland Resort.

Situated at the southern tip of the world-famous Loch Ness, this luxury glamping retreat’s cosy glamping pods and spacious holiday homes are perfect for the modern adventurer. Despite the cost-of-living challenges which have affected the majority of the industry, Pure Leisure Group has continued to grow and exceed targets.

The team has also continued to give back, whether it be in charitable actions or supporting other local businesses. “Corporate Social Responsibility underpins the running operation at Pure Leisure Group,” explains Dean. “At our parks offering food and beverage, we work hard to support local and, wherever possible, a farm to fork solution with chefs using the finest, freshest local produce. We also actively give back to the community.

GUESTS STAYING at Fell End Holiday Park in Cumbria can enjoy great leisure facilities.

Most recently, donating a £50,000 business profit and charity pot share to a hospice in Lancaster and a cancer care centre in Stockport.” A slew of awards is testament to Pure Leisure Group’s commitment to quality and care. The team recently won the coveted Red Rose Award for Best Tourism, Leisure and Hospitality business.

They were also a finalist in the Family Business of the Year at these same awards. Pure Leisure is also shortlisted for a trio of top accolades from the renowned BIBA’s run by the North and Western Lancashire Chamber of Commerce. The team is hoping to return from the ceremony at the Blackpool Tower Ballroom in September celebrating a hat-trick.

PURE LEISURE
01524 784290
www.pure-leisure.co.uk

ECO REWARDS

ECO REWARDS

 

ACQUIRING THE SITE 20 YEARS AGO, 55,00 visitors a year are attracted to the Ullswater location.

 

First UK holiday park is awarded sustainability Queen’s Award…

A family-run Cumbrian resort has become the first holiday park to win a Queen’s Award for sustainability.
The Quiet Site in Watermillock is located near the shores of Ullswater where “green tourism” has been on the agenda for over 30 years.
The Queen’s Award for Enterprise in Sustainable Development highlights Britain’s most environmentally responsible businesses.
Daniel Holder and his son George have been presented with a certifcate signed by The Queen and the Prime Minister, and a crystal glass vase. The Quiet Site is also now permitted to fly the Queen’s Award flag for the next five years.

 

HER MAJESTY’S LORD-LIEUTENANT OF CUMBRIA, Claire Hensmen presents the trophy to park owner Daniel Holder.

 

PROUD MOMENT

“This is an immensely proud moment for us, and a fantastic spur to our efforts to allow people to enjoy this beautiful region without creating a negative impact,” said Daniel.
“Cumbria’s economy relies heavily on tourism to support businesses and provide jobs, and we believe this needn’t be inconsistent with protecting the natural world.
“For example, we have invested heavily in sustainable technologies over the years, including solar panels and biomass heating, as well as banning single-use plastics.
“We also operate a very popular “zero waste” food shop specialising in Cumbrian produce free from unnecessary packaging, and with the fewest possible food miles under its belt.
“The Quiet Site’s holiday homes, including our underground Hobbit Holes, are highly insulated, extremely energy effcient, and built from sustainable materials.
“At the same time they provide an exciting and memorable alternative to traditional holiday accommodation, and are especially loved by young families.
“Hopefully we are also sending out the message that, by making even minor adjustments to our lives, it’s possible to make a real difference to our environmental impact,” said Daniel.
Since acquiring the park 20 years ago as a simple camping field, Daniel and his wife Anne have created one of the Lake District’s most celebrated parks.
The Quiet Site is attracting 55,000 visitors annually. As well as its 15 Hobbit Holes stays, the park offers 15 camping pods, 15 glamping cabins, holiday cottages and 60 pitches for motorhomes and tents.
Innovative accommodation, marketed as Gingerbread Houses, are new to The Quiet Site for 2021. The 15 units produce more energy than they use so have a positive effect on their environment.

THE QUIET SITE boasts a new zero waste shop.

 

POSITIVE IMPACT

“Holidays should not cost the earth,” emphasises Daniel. “Our hugely popular Hobbit Holes were the starting point in our thinking.
“Gingerbread Houses boast all that works well in a Hobbit Hole being simple, warm and comfortable, with a large, covered deck and private facilities.
“To this we have added a full-size shower, a simple kitchen and the ability to generate its own power. Heating is provided by a remote ground source heat pump and electricity is generated from their solar PV panel roofs,” explains Daniel.

15 GINGERBREAD houses on the site generate more energy than they use.

“The simplicity of this accommodation and lack of soft furnishings lends itself to an ease of cleaning and fogging that makes it incredibly safe,” he continues.
“They will be wrapped in a lovely beach hedge so will become virtually invisible – unless you know where to look! These hedges will become vital to helping our site become more biodiverse.”
Last year, The Quiet Site scooped another major national green accolade when it took a silver in the finals of the VisitEngland Awards for Excellence in the sustainable tourism category.

The Quiet Site
Tel. 01768486337
www.thequietsite.co.uk