Month: February 2022

NEW IDENTITY FOR STUNNING CORNISH PARK

Posted on February 15, 2022

NEW IDENTITY FOR STUNNING CORNISH PARK

A BRAND NEW IDENTITY for the park reflects its gorgeous location near Polperro.

One of Cornwall’s most stunningly situated holiday parks has been re-christened with a new name which celebrates its unique location.
Now known as Polperro Holiday Park, it takes its title from the picture-perfect fishing port of Polperro which neighbours the park on Cornwall’s south east coast.

Owners, Park Holidays UK say the new name will help evoke far better the gorgeous scenery and magical atmosphere which awaits families coming here on holiday. The park was acquired earlier this year by the group and was previously known as Seaview Holiday Village.

The name change will also help avoid possible confusion with Seaview Holiday Park in Whitstable, Kent, which is also operated by Park Holidays UK.
Plans have been announced by the company to invest even further in Polperro Holiday Park’s facilities which include a modern indoor pool and family entertainments venue.

KEY SIGNING FOR PARKS PROVIDER

Posted on February 15, 2022

KEY SIGNING FOR PARKS PROVIDER

 

WIGAN-BASED Pemberton Park & Leisure Homes have become the first manufacturer to implement the new ‘EliteCRM Manufacturers’ product

Elite Dynamics, a leading provider of IT solutions to the Holiday Home and Residential Parks’ industry, has expanded its reach to sign up its first holiday home manufacturer – Pemberton Park & Leisure Homes.
It’s a move that now sees Elite Dynamics’ solutions transcend across the holiday home and parks’ industry, from manufacturer to supplier to park operator.
Wigan-based Pemberton Park & Leisure Homes have become the first manufacturer to implement the new ‘EliteCRM Manufacturers’ product. Built on Microsoft Dynamics 365 Customer Engagement, they will also be able to utilise other practical additional Microsoft tools to work with the solution.
‘EliteCRM Manufacturers’ is an all- in-one operational platform for Sales, Marketing, Customer Service, and Field Service, and has the ability to seamlessly integrate with any existing warehousing software.
Using cloud based, mobile enabled software powered by the latest Microsoft Dynamics technology, Pemberton staff across all areas of the business will have real time access to customer aftersales analysis, real time reporting information, and real time engineer job allocation while they’re out in the field. In addition, ‘EliteCRM Manufacturers’ will give Pemberton’s holiday park customers access to their own personalised portal to manage aftersales.
‘EliteCRM Manufacturers’ has been designed specifically to improve the way manufacturers and suppliers work, improving communication and relationships with customers - from initial design stage to shop floor production and after-sales service.

 

JAMAINE CAMPBELL is managing director of Elite Dynamics.

JIGSAW PUZZLE
Jamaine Campbell, Managing Director at Elite Dynamics, said: “To be working with a holiday home manufacturer like Pemberton is the next piece of the jigsaw for us, so we’re excited to see how our solutions can help all areas of the industry come together to deliver an all-round first-class service.
“The demand on manufacturers has never been as high, so it’s crucial for the technology to be on-point to ease any pressure, particularly across busy customer service and aftersales teams.
For more information on Elite Dynamics or to arrange a demo of EliteCRM Manufacturers,
visit https://www.elitedynamics.co.uk

 

 

 

 

ECO-FRIENDLY BESPOKE SPLASH PADS

Posted on February 15, 2022

ECO-FRIENDLY BESPOKE SPLASH PADS

Innovators in splash pad design, The Splash by Kingcombe Stonbury, with over 20 years experience in splash pad design and installations have launched their advanced, interactive Eco Splash product range, designed to provide a more environmentally friendly solution for splash pad water usage.

This tried and tested system that conforms to PWTAG, can save up to 50m3 of water per day; a huge water saving over the annual demands of a busy attraction.
Not only does it offer improved sustainability, the cost-saving benefits to running this advanced system are hard to ignore.

The Splash are specialists in providing bespoke, interactive water play equipment that is a win, win for holiday parks. The tried and tested product range is manufactured in the UK and is a cost-effective solution to water play.

In-house design offers endless opportunities for high quality bespoke play equipment, tailored to each customer needs. Popular design themes with above ground and in-ground features, as well as shaped water shifters, include seascapes, countryside scenes, space adventures, aquatic animals as well as dinosaurs and schematics based on historic periods such as Medieval times.

If your current splash pad needs updating, The Splash can design and manufacture features that will fit on your current base, saving significant time and expense on the refurbishment on your splash pad or paddling pool. Talk to the sales team to find out how switching to Eco splash could benefit your holiday visitor offering.

The Splash
enquiries@thesplash.uk
https://thesplash.uk

 

 

 

 

HEAD EAST PROMOTES WALKING ROUTES

Posted on February 15, 2022

HEAD EAST PROMOTES WALKING ROUTES

 

HOLIDAY PARK VISITORS Can enjoy enhanced outdoor experiences through the Head East scheme.

Head East is designed to raise the profile of Norfolk and Suffolk’s outstanding cultural offering and to boost the gradual recovery, adaptation and re-stabilisation of the region’s visitor economy in the wake of the pandemic.
Led by the New Anglia Culture Board, the year-long targeted cultural tourism campaign aims to promote and build a national profile of the East as a ‘must see’ UK cultural destination.
The original campaign was focused on 2020, but the pandemic triggered a strategic re-focus.
A €23.3 million project is promoting new walking experiences by the Interreg EXPERIENCE Project.

PARKS BREAK WINTER HIBERNATION

Posted on February 15, 2022

PARKS BREAK WINTER HIBERNATION

 

BOOKINGS are being extended into the winter months.

 

Park Holidays UK carried on for eight weeks beyond its usual closing date to allow families to enjoy November and December breaks. The group is kept 13 of its most popular parks until the week before Christmas following a “deluge of demand” for a final getaway of the year.
Park Holidays UK director Tony Clish says that the end of the October school half-term would have normally signalled the parks’ winter hibernation. “Brits have been given back their holiday freedom this year, and we’ve welcomed more families than ever in our 30 year history,” said Tony. “But it’s been obvious from the number of enquires we’ve received that many people want to holiday on through to the end of the season. “Now they will have the chance to do just that in a fully insulated holiday caravan or luxury lodge with central heating and double glazing to ensure everyone remains snug.”
Park Holidays UK operates 40- plus parks throughout England and Scotland, and Tony says their beautiful locations are well worth an out-of-season visit.

DORSET PARK DECLARED BEST IN BRITAIN

Posted on February 15, 2022

DORSET PARK DECLARED BEST IN BRITAIN

 

THE PARK HAS GATHERED THREE AWARDS this year, all celebrating its high- quality standards across various facilities

 

Dorset’s South Lytchett Manor holiday park has been named by the AA as the UK’s top destination for campers, glampers, caravanners and motorhome owners.
The family business beat thousands of other eligible parks to take both the England and the overall British Campsite of the Year titles in the AA’s 2021 Caravan and Camping Awards.
Awards given by the AA – based on guest reviews and a “secret shopper” visit by inspectors - are regarded as the Oscars of the holiday parks industry. The park’s facilities, services and levels of hospitality all went under the microscope – and each was found to meet or exceed the platinum standard on every level.
South Lytchett Manor’s owners, Joanne and David Bridgen, say they were “stunned but absolutely delighted” when news came through that they had clinched the major honour:
“We are so proud to be able to bring this title home to Dorset, and I hope it will help throw the national spotlight on all tourism businesses in the county,” said Joanne.
“The AA award is particularly special to us because the judging is based not just on our quality standards, but also the experience which guests enjoy during their stay.

 

“Providing happy holiday memories has always been our main priority, and our friendly and helpful team here deserve a big vote of thanks for helping us achieve this,” she added.
Guests at the park can bring their own motorhome, touring caravan or tent, or choose to stay in one of South Lytchett Manor’s many glamping options. These include picturesque Romany caravans fully fitted out with all home comforts, cosy shepherd’s huts, and six new glamping pods.
“It’s been a fantastically busy year for us and bookings for 2022 are at record levels, so these awards have really helped us to finish the season on a high!” said Joanne.
South Lytchett Manor is a member of the Best of British group which comprises some 50 independently-run parks with top quality ratings based throughout the UK.
The AA accolade completes a triple triumph of successes this year for Joanne and David who run the park with the help of their son Matt and marketing manager Emily Freeman. In spring, South Lytchett Manor took the overall gold title in the Camping and Caravanning Park of the Year category in the South West Tourism Excellence awards and in the autumn won a diamond award in the Loo Of The Year competition.

OOH LA! LA! BRITISH LURED TO FRENCH PARKS

Posted on February 15, 2022

OOH LA! LA! BRITISH LURED TO FRENCH PARKS

 

PARKS SUCH AS SANDGREEN Caravan Park in Dumfries & Galloway, pictured, have converted many to UK holidays.

 

Holiday park owners in France are training their sights on British holidaymakers in a bid to make up huge revenue losses suffered during recent overseas travel restrictions.
Helping lead the assault is French holiday parks giant Yelloh Village which operates more than 100 parks in its home country, as well as offering hot spots in Spain and Portugal.
The group, based near Nimes, has this month appointed Caravan Sitefinder to take the lead in publicising its holidays to the online booking platform’s million-plus annual visitors. CEO Michael Paul says Yelloh anticipates that mainland Europe will be fully open for business by next spring, and that many UK families will be thirsting for a continental holiday. Caravan Sitefinder, says Michael, will be actively marketing Yelloh’s parks to consumers via its huge database, and through high-profile website promotions. “The British holiday market is massively important to French park operators, and the widescale absence of UK visitors for almost two years is being keenly felt,” said Michael. “But they sense that payback time will be coming shortly and want to claim as large a share as possible of the market by going all out for bookings made this winter and spring.

 

 

LICKING WOUNDS
“This clearly has ramifications for UK park owners as they too are still licking their wounds after so many lockdowns and Covid-related cancellations in recent times. Many will be pinning their hopes on the trend for domestic holidays to continue next year, and I think they have some cause for optimism,” continues Michael.
“A lot of families have been converted to stays in this country after enjoying positive experiences this and last summer and may choose to continue doing so. “But there will inevitably be others who are now looking forward to returning to Mediterranean sunshine, and will be booking with overseas park operators such as Yelloh. So the main priority for most parks will be to seize as many bookings as possible from those intending to stay in the UK, and to do so as early as possible. “In other words, they will have to market themselves far more aggressively than this year, and not rely on travel limitations providing an almost literal captive audience,” said Michael. Yelloh’s parks, located largely on the coast and in popular mountain areas, range from simple touring sites to multi-activity centres with luxury accommodation.

CARAVAN GUARD WINS NATIONAL AWARD

Posted on February 15, 2022

CARAVAN GUARD WINS NATIONAL AWARD

CARAVAN GUARD sustains its award-winning insurance delivery.

Insurance specialists Caravan Guard, incorporating Leisuredays, were thrilled to be crowned silver winners of the Personal Lines Broker of the Year at the Insurance Times Awards 2021.
The caravan and motorhome insurance specialists went head-to-head with nine other companies at a prestigious national awards event at the Grosvenor House Hotel in London last week after being shortlisted for two awards.
The flagship awards celebrated excellence and innovation and recognised the very best companies across the breadth of UK general insurance.
Caravan Guard collected the silver winners trophy after showcasing high levels of customer loyalty, business growth and excellent customer feedback.
The Halifax-based company was also a finalist in the Customer Champion of the Year – Broker category for its passion for delivering brilliant customer experiences and highlighting improvements in its already highly-rated service.
Caravan Guard’s Managing Director, Ryan Wilby, said he was delighted the family business had been recognised at these high-profile awards.
“It was fantastic to be finalists for two awards on this national stage, and to bring back some silverware for our team was the icing on the cake,” said Ryan. “We’re very proud of the work we do to deliver great service to our customers as well as providing specialist, market-leading insurance cover for their pride and joy.”
Caravan Guard has already been crowned winners of What Motorhome magazine’s insurance provider of the Year 2021 and was also a finalist in the UK Customer Satisfaction Awards 2021 but was pipped at the post by UK online business directory Yell.
Caravan Guard, incorporating Leisuredays, has a strong culture of supporting charitable causes. Each year it donates tens of thousands of pounds to local and national charities, including Overgate Hospice, Heart Research UK and Yorkshire Air Ambulance and caring completely is at the heart of its company values.

Caravan Guard (Leisuredays)
Tel. 01422 396 693
park-operator@leisuredays.co.uk
www.leisuredays.co.uk