BALANCING ACTS – OUTDOOR ACTIVITES

BALANCING ACTS - OUTDOOR ACTIVITES

FROM SEGWAYS to paddle boarding, there are a host of holiday based activities to offer guest appea

Emily Martin on serving up the best outdoor entertainment recipe…

Offering a holiday that suits the whole family can be a tricky game of swings and roundabouts. Excuse the pun. Making a holiday stay fun for the adults, the younger children and the teenagers too, is a delicate balance. Never have we been more grateful for the use of our outdoor space than coping with the challenges of the pandemic. Outdoor play, outdoor activities, outdoor entertainment – have all become part of the Al Fresco holiday menu.
Don’t take our word for it. We’ve spoken to some outstanding UK holiday parks that strive to make sure there’s really something for everyone, Covid- distanced, when guests book in. And they are constantly coming up are some great ideas on how to get that balance just right. Richard Silver is the owner of Ilfracombe Holiday Park on the beautiful western shores of England. “We get all ages visiting us and we’ve spotted a really big current trend where grandparents will pay to take whole family away. “In terms of entertainment that means putting on what is appropriate for the right age group at the right time. “There are a few options for family entertainment – something a spread of ages will enjoy are things like: a magician or mind reader, maybe a family quiz. “We have a movie area, a games hall with table tennis, snooker and badminton. Plus, we have lots of games and activities for younger people, sports competitions, quizzes and even a teens got talent night.

ADDED VALUE
Ilfracombe strategically aims to add value to entertainment areas by putting restaurants or cafes nearby so the adults have something to do, while younger children play. Richard explains: “We have a restaurant and bar near where entertainment is. And we also have a soft play area for younger children, but in the same area we’ve put a sports hall for older children and teenagers which has all kinds of things going on.” Richard thinks there are important things to remember when trying to entertain the whole family. “You certainly need the right type of accommodation and location but crucially you need staff with lots of energy and ideas. “Every day has to be different and you’ll know if the children are having fun, because then so are the adults.” Torie Wilkinson is Chief Marketing Officer at Lovat Parks.With parks across the UK in Cornwall, Kent, the New Forest, its Green Hill Farm Holiday Village in the New Forest does things particularly well when it comes to entertaining a range of age groups within a family group. Green Hill offer activities such as archery, target shooting, laser clay, Segways, bungee trampolines and mini golf. There’s also den building, fire building, woodland art, bug hunting, bird boxes, orienteering and nature trails. And that’s just some of what’s on offer for families who like to stay busy. Torie says: “We offer a range of activities aimed at guests aged four right through to adult and this summer we’re introducing new activities for the under-fives too.

GREEN ACTIVITIES like Forest  Schools have never been more popular. Pic. Haven

DEN BUILDING
“We try and balance the mix we offer with lots of the Ranger activities being suitable for ages 4-10. And the activities like using the Segways or practising archery are more appealing to age eight through to the grown-ups. “However, what’s great about many of our activities is that the whole family can take part and build memories together. Green Hill is set in the New Forest and so many of our activities use this as inspiration. For example, our den building is done using fallen wood. “We offer bike hire on site with traditional and e-bike options allowing guests to explore the local area including routes that take in local business, pubs and restaurants.We get fabulous feedback particularly for our Ranger scheme, with many families returning to the park and booking their favourite activities in advance.” “Children get the chance to try new things and learn skills with our Ranger team building their confidence and creating unforgettable memories.We aim to relate as much as we can to our natural setting and offer guests something they might never have done before or could not at home.

COMMUNITY MATTERS
And it is not just for holiday makers. The local community plays a part in Greenhill’s offering too. Torie explains: “We have a partnership with a local primary school where we offer days on the park taking part in the Ranger programme across the year. “The activities are open to those of all abilities and the team also offer private sessions which can be tailored to a child’s particular needs. “ When it comes to planning things to amuse young people, what’s Torie’s advises: “Be inspired by your local area and natural surroundings, include a mix of fun and learning and try and create something shared for all age groups.” Covid safety is a massive consideration when hosting families and Torie adds: “We currently have a maximum of six participants per session, we observe social distancing at 2m where possible and our staff always wear masks.We also have hand-sanitising at all activity stations and all equipment is cleaned after each use. “Furthermore, just for general safety we carry out frequent risk assessments and have fire extinguishers and practices. The team hold monthly refresher courses as a group so they can learn from one another and at Lovat Parks we support the team by sending them on specialist training, for example if wider guidance for an activity changes and we need to incorporate that into our ways of working.” Cofton Holidays is another destination which has put some strategic thought into getting the balance right for families. Director Helen Scott says: “Cofton is an excellent toddler-friendly destination. Our facilities include a splash pad area - part of the heated indoor pool, a soft play area, outdoor play spaces include a play area with new equipment aimed at toddlers, and a Kid’s Club where little ones can meet Cofton’s mascot, Digby the Dinosaur, and participate in a range of activities. “In addition to all of this, we’ve created a host of kids’ clubs that run outdoors such as survival skills and nature trail experiences.”

ZIP LINES
Cofton’s £50,000 Woodland Adventure Area features a 25m zip line, a climbing cage, rope ladders, a balance beam, balance lines and scramble nets. Young guests can enjoy fishing experiences on the five coarse fishing lakes and we offer pond dipping experiences too, which are always hugely popular. There are miles of cycle paths and nature trails that take visitors through woodland to the golden sands of Dawlish Warren beach and nature reserve. There’s a gym, fitness studio and added entertainment opportunities, such as the bowling alley Helen continues: ‘We’re always looking for fun ways of engaging with our young visitors. In July 2020, guests were given complimentary duck-whistles to alert other guests to their presence whilst out and about on site maintaining social distancing. Children visiting really loved it and TV and national papers even picked-up on the story.’ With potentially only a week (or maybe two) breaks in the year, holiday parks don’t have long to impress their guests. To ensure everyone has a good time and, crucially, to secure a rebooking or a recommendation, parks need to think about layout, adding value, and providing activities that families can enjoy together in a safe and stress-free environment, in order to foster and help create those precious memories. You need the right staff team and to create those precious opportunities for families to make special memories together. If you can crack that, then you’re on to a winner.

(*All COVID guidance being observed by the parks featured was correct at the time of writing).

KOMPAN offer a huge scope of play offerings across multiple age range

MORE MEANS MORE FUN!

MORE MEANS MORE FUN!

HAPPY CHILDREN equal happy and relaxed parents and carers.

In an increasingly ‘more is more’ world, businesses, especially holiday venues, are starting to realise the benefits of developing their sites to provide more than just a one-off experience.We are seeing more and more business owners begin to invest in a well-designed play area to not only attract customers but retain them for longer providing them with a greater return on investment.

External play areas can:
• Attract families to your site - External play areas are no longer an after-thought but are fast becoming essential in all redevelopments as operators understand that play facilities are a key driver and drawcard for families.
• Increase dwell time – Research has shown that children’s play facilities influence customer’s decisions on where to visit, dine out or holiday. Installing a well-designed play area illustrates how businesses are working to improve the customer experience.
• Boost foot traffic - Parents often use the promise of visiting a play area as a motivation to visit somewhere more frequently.

As the play areas are safe and secure it gives families peace of mind to allow their children to play. It’s also an inexpensive option to entertain the children, whatever the occasion. As any commercial operator will tell you, happy entertained children mean happy and relaxed parents! An exciting and challenging play area gives children somewhere to let off steam and make new friends. Investing in new or existing play equipment is a great way to show customers that your commercial establishment caters for families with young children who want to be entertained and have fun. HAGS, a world leader in outdoor play equipment helps clients understand how to design play spaces that attract customers to your destination.

HAGS
Tel. 0845 2601655
www.hags.co.uk

PLAY REMAINS CRUCIAL DRAW

PLAY REMAINS CRUCIAL DRAW

FAMILIES STILLWANT TO ENJOY traditional playground facilities

Independently commissioned research by leading outdoor play and sport provider Proludic has shown that the public still wants to see high-quality outdoor play facilities at leading leisure attractions across the UK. In 2018 Proludic researched what adults thought about play facilities at leisure and hospitality venues. The results were revealing and showed a clear relationship between the availability of play facilities and time spent at leisure venues. Furthermore, it led to greater loyalty.

There is a clear desire to see play as an integral part of the offering. Three years have passed since the last research. We wanted to revisit it to see the current situation, particularly in the aftermath of the global pandemic. We, therefore, asked the same questions to a randomly selected representative sample of 1000 adults. Over half (51%) of the respondents said play areas were an important consideration for them when visiting a pub, holiday park, or visitor attraction. Furthermore, 41% said they were more likely to book a UK holiday park vacation if they had made good provisions for children’s play.

As you would expect, this was more of a factor for families (83%) with children under the age of 16. The results clearly show that, despite the pandemic, families are keen to get out and about to tourist and leisure attractions with play facilities.

Proludic
Tel. 0115 982 3980
www.proludic.co.uk

MAGICAL PLAY FOR ALL AGES

MAGICAL PLAY FOR ALL AGES

KOMPAN believe in working together when it comes to designing and building playgrounds for children, sports arenas for teenagers, effective outdoor fitness equipment for adults, and stay fit solutions for active seniors. KOMPAN achieve this through developing playful and inspiring solutions that trigger the fantasy and curiosity of children, and drive adults to become fit for life.

To makes users stay for longer and visit time and time again, we pack playgrounds full of high variety and increasingly challenging play features, so it keeps on being fun, adventurous, and stimulating. The designers at our Design Studio are ready to customise a unique concept based on your local vision, enabling you to say something important about where you live.We use the highest quality playground materials and advanced engineering to ensure that they last a lifetime. In the years ahead, today’s children will be able to enjoy the same KOMPAN activity area with their children.

KOMPAN
Tel. 01908 201002
www.kompan.co.uk

HOBURNE NEW CEO CONFIRMED

HOBURNE NEW CEO CONFIRMED

JIM FORWARD has taken the reins of the Hoburne Group

The Hoburne Group has confirmed the appointment of Riviera Travel chief commercial officer Jim Forward as its new CEO. He will take over from Rod Tucker, who will be retiring from his position of managing director at the end of this year after seven years of leading the family- run business.

Forward has worked in the holiday sector for over 25 years and has held senior management positions at companies including HF Holidays,Warner Leisure Hotels and Butlins.Most recently, as chief commercial officer of Riviera Travel, Jim has taken his team and the business through the challenges of COVID while maintaining his strong commitment to doing the right thing for customers, an approach that Hoburne has also taken through the pandemic.

“Hoburne has a fantastic history and as a family-run company, it genuinely believes in respect and integrity,” said Jim. “From my experience of meeting with team members, I am already impressed by their enthusiasm and concerted efforts to offer an outstanding level of customer service.”

 

Increased Demand For High End

autograph

An increasing number of holidaymakers are seeking luxury lodge holidays in the UK’s most scenic locations.

Increased Demand For High End

The Hoseasons Autograph Lodge Holidays brand is attracting an increasing number of holidaymakers looking for high end getaways in some of the UK’s most scenic locations.

Typically attracting a younger, more affluent customer profile, all of the lodges within the Autograph collection are stylish and contemporary and feature the comforts of home, with cotton bed linen, fluffy towels and luxury toiletries.

“Demand for Autograph Lodge Holidays is rapidly increasing so we’re continuously on the lookout for more boutique locations to join the portfolio,” says Robbie Davies, head of business development at Hoseasons.

Spotting a gap in the market, Hoseasons launched the Autograph brand in 2008 with just four locations, and it has since grown into a niche portfolio of 28 locations, featuring almost 300 of the best lodges across the country.

Robbie continues: “In 2007 we saw an opportunity for a consistent and branded portfolio of high end lodge breaks, predominantly targeting couples looking to get away for a special occasion or romantic short break. Nobody else was offering anything similar, so after a years’ development and innovation Autograph Lodge Holidays was born.”

There is a tough set of criteria that the lodges must meet in order to be considered for the collection, from accommodation décor, fixtures and fittings to geographical location, but having the Autograph Lodge Holidays name attached to a lodge development signifies that it stands out from the crowd and offers something special. As such, operators can command a higher rental tariff as customers are willing to pay more for an exceptional customer experience.

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