NEW IDENTITY FOR STUNNING CORNISH PARK

NEW IDENTITY FOR STUNNING CORNISH PARK

A BRAND NEW IDENTITY for the park reflects its gorgeous location near Polperro.

One of Cornwall’s most stunningly situated holiday parks has been re-christened with a new name which celebrates its unique location.
Now known as Polperro Holiday Park, it takes its title from the picture-perfect fishing port of Polperro which neighbours the park on Cornwall’s south east coast.

Owners, Park Holidays UK say the new name will help evoke far better the gorgeous scenery and magical atmosphere which awaits families coming here on holiday. The park was acquired earlier this year by the group and was previously known as Seaview Holiday Village.

The name change will also help avoid possible confusion with Seaview Holiday Park in Whitstable, Kent, which is also operated by Park Holidays UK.
Plans have been announced by the company to invest even further in Polperro Holiday Park’s facilities which include a modern indoor pool and family entertainments venue.

HEAD EAST PROMOTES WALKING ROUTES

HEAD EAST PROMOTES WALKING ROUTES

 

HOLIDAY PARK VISITORS Can enjoy enhanced outdoor experiences through the Head East scheme.

Head East is designed to raise the profile of Norfolk and Suffolk’s outstanding cultural offering and to boost the gradual recovery, adaptation and re-stabilisation of the region’s visitor economy in the wake of the pandemic.
Led by the New Anglia Culture Board, the year-long targeted cultural tourism campaign aims to promote and build a national profile of the East as a ‘must see’ UK cultural destination.
The original campaign was focused on 2020, but the pandemic triggered a strategic re-focus.
A €23.3 million project is promoting new walking experiences by the Interreg EXPERIENCE Project.

PARKS BREAK WINTER HIBERNATION

PARKS BREAK WINTER HIBERNATION

 

BOOKINGS are being extended into the winter months.

 

Park Holidays UK carried on for eight weeks beyond its usual closing date to allow families to enjoy November and December breaks. The group is kept 13 of its most popular parks until the week before Christmas following a “deluge of demand” for a final getaway of the year.
Park Holidays UK director Tony Clish says that the end of the October school half-term would have normally signalled the parks’ winter hibernation. “Brits have been given back their holiday freedom this year, and we’ve welcomed more families than ever in our 30 year history,” said Tony. “But it’s been obvious from the number of enquires we’ve received that many people want to holiday on through to the end of the season. “Now they will have the chance to do just that in a fully insulated holiday caravan or luxury lodge with central heating and double glazing to ensure everyone remains snug.”
Park Holidays UK operates 40- plus parks throughout England and Scotland, and Tony says their beautiful locations are well worth an out-of-season visit.

DORSET PARK DECLARED BEST IN BRITAIN

DORSET PARK DECLARED BEST IN BRITAIN

 

THE PARK HAS GATHERED THREE AWARDS this year, all celebrating its high- quality standards across various facilities

 

Dorset’s South Lytchett Manor holiday park has been named by the AA as the UK’s top destination for campers, glampers, caravanners and motorhome owners.
The family business beat thousands of other eligible parks to take both the England and the overall British Campsite of the Year titles in the AA’s 2021 Caravan and Camping Awards.
Awards given by the AA – based on guest reviews and a “secret shopper” visit by inspectors - are regarded as the Oscars of the holiday parks industry. The park’s facilities, services and levels of hospitality all went under the microscope – and each was found to meet or exceed the platinum standard on every level.
South Lytchett Manor’s owners, Joanne and David Bridgen, say they were “stunned but absolutely delighted” when news came through that they had clinched the major honour:
“We are so proud to be able to bring this title home to Dorset, and I hope it will help throw the national spotlight on all tourism businesses in the county,” said Joanne.
“The AA award is particularly special to us because the judging is based not just on our quality standards, but also the experience which guests enjoy during their stay.

 

“Providing happy holiday memories has always been our main priority, and our friendly and helpful team here deserve a big vote of thanks for helping us achieve this,” she added.
Guests at the park can bring their own motorhome, touring caravan or tent, or choose to stay in one of South Lytchett Manor’s many glamping options. These include picturesque Romany caravans fully fitted out with all home comforts, cosy shepherd’s huts, and six new glamping pods.
“It’s been a fantastically busy year for us and bookings for 2022 are at record levels, so these awards have really helped us to finish the season on a high!” said Joanne.
South Lytchett Manor is a member of the Best of British group which comprises some 50 independently-run parks with top quality ratings based throughout the UK.
The AA accolade completes a triple triumph of successes this year for Joanne and David who run the park with the help of their son Matt and marketing manager Emily Freeman. In spring, South Lytchett Manor took the overall gold title in the Camping and Caravanning Park of the Year category in the South West Tourism Excellence awards and in the autumn won a diamond award in the Loo Of The Year competition.

OOH LA! LA! BRITISH LURED TO FRENCH PARKS

OOH LA! LA! BRITISH LURED TO FRENCH PARKS

 

PARKS SUCH AS SANDGREEN Caravan Park in Dumfries & Galloway, pictured, have converted many to UK holidays.

 

Holiday park owners in France are training their sights on British holidaymakers in a bid to make up huge revenue losses suffered during recent overseas travel restrictions.
Helping lead the assault is French holiday parks giant Yelloh Village which operates more than 100 parks in its home country, as well as offering hot spots in Spain and Portugal.
The group, based near Nimes, has this month appointed Caravan Sitefinder to take the lead in publicising its holidays to the online booking platform’s million-plus annual visitors. CEO Michael Paul says Yelloh anticipates that mainland Europe will be fully open for business by next spring, and that many UK families will be thirsting for a continental holiday. Caravan Sitefinder, says Michael, will be actively marketing Yelloh’s parks to consumers via its huge database, and through high-profile website promotions. “The British holiday market is massively important to French park operators, and the widescale absence of UK visitors for almost two years is being keenly felt,” said Michael. “But they sense that payback time will be coming shortly and want to claim as large a share as possible of the market by going all out for bookings made this winter and spring.

 

 

LICKING WOUNDS
“This clearly has ramifications for UK park owners as they too are still licking their wounds after so many lockdowns and Covid-related cancellations in recent times. Many will be pinning their hopes on the trend for domestic holidays to continue next year, and I think they have some cause for optimism,” continues Michael.
“A lot of families have been converted to stays in this country after enjoying positive experiences this and last summer and may choose to continue doing so. “But there will inevitably be others who are now looking forward to returning to Mediterranean sunshine, and will be booking with overseas park operators such as Yelloh. So the main priority for most parks will be to seize as many bookings as possible from those intending to stay in the UK, and to do so as early as possible. “In other words, they will have to market themselves far more aggressively than this year, and not rely on travel limitations providing an almost literal captive audience,” said Michael. Yelloh’s parks, located largely on the coast and in popular mountain areas, range from simple touring sites to multi-activity centres with luxury accommodation.

CARAVAN GUARD WINS NATIONAL AWARD

CARAVAN GUARD WINS NATIONAL AWARD

CARAVAN GUARD sustains its award-winning insurance delivery.

Insurance specialists Caravan Guard, incorporating Leisuredays, were thrilled to be crowned silver winners of the Personal Lines Broker of the Year at the Insurance Times Awards 2021.
The caravan and motorhome insurance specialists went head-to-head with nine other companies at a prestigious national awards event at the Grosvenor House Hotel in London last week after being shortlisted for two awards.
The flagship awards celebrated excellence and innovation and recognised the very best companies across the breadth of UK general insurance.
Caravan Guard collected the silver winners trophy after showcasing high levels of customer loyalty, business growth and excellent customer feedback.
The Halifax-based company was also a finalist in the Customer Champion of the Year – Broker category for its passion for delivering brilliant customer experiences and highlighting improvements in its already highly-rated service.
Caravan Guard’s Managing Director, Ryan Wilby, said he was delighted the family business had been recognised at these high-profile awards.
“It was fantastic to be finalists for two awards on this national stage, and to bring back some silverware for our team was the icing on the cake,” said Ryan. “We’re very proud of the work we do to deliver great service to our customers as well as providing specialist, market-leading insurance cover for their pride and joy.”
Caravan Guard has already been crowned winners of What Motorhome magazine’s insurance provider of the Year 2021 and was also a finalist in the UK Customer Satisfaction Awards 2021 but was pipped at the post by UK online business directory Yell.
Caravan Guard, incorporating Leisuredays, has a strong culture of supporting charitable causes. Each year it donates tens of thousands of pounds to local and national charities, including Overgate Hospice, Heart Research UK and Yorkshire Air Ambulance and caring completely is at the heart of its company values.

Caravan Guard (Leisuredays)
Tel. 01422 396 693
park-operator@leisuredays.co.uk
www.leisuredays.co.uk

THREE GENERATION GRAMPING HOLIDAYS

SKELWITH FOLD’S HENRY Wild says families are making room for grandparents on their holidays.

THREE GENERATION GRAMPING HOLIDAYS

Many families with children are taking more than just suitcases on their holidays this year - they are also making room for grandma and grandad.
That’s the finding of major Lake District holiday park Skelwith Fold which reports a rise in multi-generation holidays booked for summer and autumn.
The park’s Henry Wild believes that many families are motivated by wanting to spend quality time together after months of lockdowns.
The Ambleside park says the trend is evident amongst those hiring glamping accommodation such as safari tents, and people staying in motorhomes and touring caravans.
“The three-generation holiday is a throw-back to what was once a common practice in this country many years ago,” said Henry. “It diminished with the popularity of overseas holidays which weren’t as practical for extended family groups – but, of course, Covid has now changed all of that.
“A holiday park is the ideal environment for this as everyone can enjoy breathing fresh air in natural surroundings, and just take it easy in a laid-back atmosphere. As well as enjoying each other’s company, mum and dad also have a built-in child care service so that they can make an occasional escape and be just a couple again,” added Henry.

PAW-SOME HOLIDAYS – DOG FREINDLY

PAW-SOME HOLIDAYS - DOG FREINDLY

THESE DAYS, family holidays mean including Fido and Bruno. Pic. Park Holidays

Going that extra mile for our furry friends...

This summer, the Great British public reconnected in their droves with our furry housemates – that’s our pets, not the partners who have stopped shaving during lockdown. According to the Pet Food Manufacturers’ Association, a whopping 3.2 million people welcomed a new pet to the family during the pandemic. Switched on holiday parks up and down the country recognise the earning potential and have made themselves ready to host guests and their furry plus ones.

But what makes a truly pet-friendly holiday?

We’ve spoken to experts and holiday parks to find out how they plan to make a dog’s dreams come true this summer - and some other quirky creatures too. Sarah Ferguson is Head of Business at Paws Holidays, a website dedicated to collating information about the UK’s most dog-friendly holidays. So, Sarah knows what a complicated minefield planning a holiday with your pet can be: “Finding a dog friendly resort or destination can be mind-blowing, as dog owners have to think about so much,” she says.

Typical questions on booking are:
• Will the resort have a dog exercise area? And if so, is it enclosed?
• Will they be able to let the dog off its lead?
• Are there dog drinking stations?
• Will there be a designated area where the family can eat but the dog is allowed in too?

And then there’s accommodation which is a massive consideration. Sarah explains: “Some Park operators remove carpets and have just a wooden floor or a very high standard of lino which makes it so much easier if the dog does have an accident. “Dog owners expect the dog to be welcomed as a guest, just as much as they are. They will expect to see dog waste bins dotted around the resort, dog-wash areas and some park operators such as Haven even have a dog playpark.

FOREST HOLIDAYS actively promote its Dog friendly holiday options.

WELCOME PACK
“Forest Holidays provide a Doggy Welcome Pack – containing a healthy biscuit and poo bags. And some parks will provide a dog blanket and dog toys.” Sounds like pure luxury. But does being ‘dog-friendly’ also mean extra cleaning/maintenance? Sarah again: “Most park operators have very high powered hoovers that will pick up any dog hair, and also have a wet and dry hoovers, just in case a dog has an accident. “And the smell of the previous dog can be eliminated before the next guests arrive.” What can go wrong? Sarah points out: “If a guest leaves the dog in the accommodation unattended it can cause the dog stress, and they could scratch away at the soft furnishings, or start to chew, or even constantly bark, which might upset or annoy other holiday guests.” And its not just dogs who are welcome this summer, other pets deserve a break too and there are many pet-friendly places.

CATS AND FERRETS
Sarah recalls: “Over the years, I have seen guests on holiday parks with a cat on a lead or a ferret on a lead. “One holiday guest brought their African Grey Parrot and one family brought a horse and checked him into the holiday park’s stables.” Debbie Dangerfield is the owner of dogsinvited.co.uk and another expert on what makes a holiday great for a pet and an owner. “Visitors especially look for an enclosed area, so they can relax with their dog by their side,” says Debbie. “And many holiday properties supply throws so that they can be put on the furniture to let dogs on. “Dog bowls, towels, and even a temporary dog tag in case they run off are a nice touch too. “For real luxury, some places now supply a warm dog shower to give the dogs a clean after a muddy walk or sandy day at the beach.” Debbie echoes Sarah when she says that dogs left alone are the biggest problem: “Dogs are usually left on their own if they aren’t allowed to go where the rest of the family are going.” So that is what the experts think, but what about a holiday park that does some of the above really well? Caroline Povey is the Marketing Director for the Coppice Spa Lodges at the Darwin Forest Luxury Lodge Holidays. It is a spectacular development of seven luxury pet- friendly lodges designed with pets in mind.

Caroline adds: “Our Coppice Spa lodges are very popular. Each one has a separate utility room and everything you need to pamper your pooch, complete with a doggy shower, hairdryer (fur dryer), towels and space for their bed and feeding bowls, your dog can have its own bedroom. “Stable doors separate the utility area from both the decking and the internal living space enabling you to keep your pet safe and secure.” Another favourite with dog-owners are the Forest Holiday cabins with locations in England, Scotland and Wales. Amy Teige from Forest Holidays explains: “The cabins are the ultimate base for dog owners who want the freedom to explore the forest and woodlands surrounding the locations. “Over half of our cabins are pet- friendly, offering doggy treats, wipe- clean sofas and plenty of space for the animals’ favourite bedding and toys, plus we have the gentle warmth of underfloor heating throughout.” It can be tough finding a park that will allow guests to bring more than two dogs, but Forest Holidays allow up to four pets per cabin. Caroline explains: “It’s usually dogs but other pets are welcome too, and we charge £15 per pet, per night.” Helen Scott is the Director of Cofton Holidays and explains: “We’re set within 80 acres of glorious Devon countryside, and have four dog-friendly cottages on the Eastdon Estate where we’ve designed six of our holiday homes with pet-owners in mind.” Helen continues: “The cottages on the Eastdon Estate are set a short walk away from the main park and boast incredible views of the Exe Estuary and Devon countryside.

“All dog-friendly accommodation features hardwood floors, dog food and drink bowls, a dog mat, a blanket plus some delicious handmade local treats.

“What if your dog fancies an ice- cream? Not a problem! Says Helen: “Our Waggy Doggy Doodah doggy ice cream is served inside our on-site pets- welcome pub, The Swan Inn.” Guests can also look forward to the annual Cofton Dog Show. They offer a dedicated dog exercise field and have developed woodland walks through the Eastdon Estate. Sounds like dog paradise. And there’s more. Helen continues: “Our on-site shop has a good selection of dog supplies and guests can find dog mess bins across the site which are emptied regularly. “Plus, there’s no additional charge for dogs when visiting in low and mid-season and we don’t charge for registered assistance dogs. “We are located next to the award- winning Dawlish Countryside Park which was developed for local dog walkers and is an excellent facility for customers staying at Cofton.

DOG WASH
“We also have a dog-wash planned in the new 12-acre camping site toilet block, and we’re planning four more pet friendly lodges with hot tubs due for launch later this summer.” To quote from the Forest Holidays dedicated dog-blog, 10 reasons why dogs love the forest: “We are a nation that adore our four- legged-friends and love taking them on holiday with us! “Sure, that means staying reasonably close to home, but watching the pure joy on their faces’ as they scamper about, snuffling happily at all those new smells, nose twitching, tail a blurry wag, makes it all worthwhile.” When it is done really well, helping dogs have a good time is just as satisfying for the holiday parks as it is for the guests.

 

JABS BOOST FOR LONGER SEASONS

JABS BOOST FOR LONGER SEASONS

AUTUMN WILL STILL feel like peak season for holiday parks says Caravan Sitefinder CEO Michael Paul.

Vaccinations are giving a shot in the arm to the business hopes of British parks this year – and with every likelihood that the busy season will continue well into autumn. Caravan Sitefinder’s annual spring survey reports more than half of those surveyed (57%) planned an exclusive UK holiday in 2021, whilst around another third (31%) hoped to enjoy both a domestic and a foreign holiday. Almost half (43%) said that the success of the vaccination programme and the sharp fall in Covid infection rates were the main reasons they felt confident of taking a break.

The Caravan Sitefinder website, which has around one million visitors annually, provides booking facilities and user reviews for thousands of camping, glamping and holiday parks. Caravan Sitefinder CEO Michael Paul, whose company is marking its tenth anniversary in 2021, said the survey results contained many positive messages for UK parks: “The faith of people in the ability of British parks to provide a safe holiday environment came across strongly and is testimony to the precautionary measures these businesses have adopted. “But given the unpredictability of this crisis, it’s not surprising that many customers wanted a refund safeguard in place if anyone in their party had to pull out for Covid-related reasons,” Michael continued.

“Parks may also want to heed this concern, and to encourage customers to have a refund plan in place so that their business will be protected from possible revenue losses. “Very encouragingly, almost a quarter of those canvassed said they planned to take a holiday in autumn this year, supplementing in many cases their summer break. “At present, this seems an unlikely prospect – but we should not ignore the possibility that some UK bookings are predicated on the assumption that overseas simply isn’t an option,” said Michael.

HAVE LOO BRUSH – WILL TRAVEL!

HAVE LOO BRUSH – WILL TRAVEL!

PATRICK LANGMAID hopes holiday guests will step up to join his toilet cleaning chain gang.

Guests taking holidays at a major Cornwall holiday park this summer are being asked to help keep the park open – by swapping the beach for a toilet brush.

Mother Ivey’s Bay Holiday Park in Padstow says staff shortages could force the closure of his toilet blocks and is trying to rally a volunteer army of loo legionnaires. More than 20 people have so far stepped forward with offers to help, according to Patrick Langmaid, owner of the 30-year-old family business.

“Like many tourism providers we are desperate to recruit staff, but the staycation boom and the easing of lockdown has created more jobs than there are people to fill them,” said Patrick. “Unless we can find enough volunteers to give up part of their holidays to keep our toilets spotless, we could have to start cancelling stays already booked for this summer.”