Test Pilots

Test Pilots - Outdoor Essentials

Test Pilots

Let your guests be the judge of your outdoor improvements...

What better time than peak season to carry out an audit of your outdoor amenities. From weather-proofing al fresco entertainment areas, to checking the popularity of new playground features; your guests are the ultimate test pilots. It is your customers who will ultimately decide on the return on investment of your winter improvements; voting with their feet, this year’s – and crucially – next year’s holiday budget. Now is the time to start the appraisal process, You need to spot what look like winners or losers. Modifications may be needed and some may have to wait until the winter months. But it may not be prudent to wait when a stitch in time could reap rich rewards in the form of repeat business and maximising spend.
Quick fix amendments could be something as simple as adding more bins or sprucing up your signage, or garden displays. If outdoor spaces are well maintained, they will encourage user-participation by inspiring visitors to be outdoors in the grounds, making full use of the facilities,” points out Christine Virginie, Marketing Manager for Test Pilots 2Fordingbridge, who are key suppliers when it comes to maximising outdoor space. “This can create great word of mouth and repeat business from visitors having just had a great experience at your park,” Christine continues. “Word of mouth is the most powerful form of marketing and the best aspect is, it’s free! “If your equipment is covered by a canopy, it also increases the life span and therefore reduces maintenance and replacement costs,” adds Christine.

Offering customer-friendly outdoor dining is a no-brainer. An inviting al fresco experience with smart furniture and heaters for chilly evenings will increase the number of covers you can serve and ultimately increase your bottom line. One of the key decisions when planning to utilise external areas, is whether the space is for activities, that can generate income or that simply add value to your overall offering. “Presentation of all areas is important, whether a playground, a dining area or a wild flower meadow – they all need to be maintained,” says Simon Williams, Commercial Director at Bridge Leisure Parks. According to Simon there is also a growing trend of people wanting to reconnect with nature and to be active outdoors – and this has been an area of focus for Bridge Leisure Parks. “Our recent outdoor developments include foot golf, archery, dog agility courses, pitch and putt and crazy golf. At Ashbourne Heights in Derbyshire, we’ve recently invested in a foot golf course for one of the fields and developed a nature trail through the woods.

Test Pilots 3

Bridge Leisure not only provides active areas on its parks – the operator also promotes ranger activities to take advantage of their parks’ surroundings, providing expert knowledge about the local landscape and wildlife. This is complemented with on-park signage providing more detail about the plants and animals that can be found. There is no better way of enhancing and enriching an outdoor space than by investing in play equipment. Creating an innovative play space that fi res a child’s imagination and creates a pleasant environment for parents to get together is a winning formula for holiday parks. If you are looking to breathe new life into your play offering then HAGS boasts a huge portfolio and bucket-loads of experience. The company provides a turnkey solution with services including landscaping, fencing, decking and even artificial rock faces. The play specialists manufacture a vast range of products including play equipment for all ages, outdoor gym and fitness equipment, multi-use games areas, skating, ‘parkour’ and furniture. Camber Sands Holiday Park is a typical example. The park owners wanted separate areas for toddlers and juniors and a wide range of equipment. HUGE HIT They enlisted the help of HAGS-SMP to design and install the scheme, which included themed multi-play units, dynamic equipment, a zip line, sunken trampolines and a trail with an 8m traverse wall. The play area has proven to be a huge hit with customers, and according to HAGS, the only complaint from site has been to ask how to keep the adults off the equipment! “Theming seems to be a constant favourite with our clients. From pirate ships to fairytale castles you can add real play value to your areas by engaging a child’s imagination,” comments Simon Wright, Head of Sales at HAGS. Simon advises: “If your budget is tight you might consider planning your scheme in phases, this way you can add to the playground over a period of time that suits.” Specialists in recycled furniture, NBB’s furniture designs are enjoying unprecedented interest this season. “They not only look great and are eco-friendly, but they’ll also will save the park owner money in the long run!” exclaims the company’s Group Marketing Manager David Dean. “In today’s world we all need to be more aware of the materials we use and ensure sustainability is on the agenda. “All of NBB’s recycled furniture products are manufactured in the UK from recycled plastic milk bottles. Purchasing a standard A-frame picnic table, for example, will save over 2,000 milk bottles from entering our waste chain,” adds David.

TOP TIPS

Maximising Your Outdoor Space :

Provide weather protected outdoor spaces.
Offer safe and secure bike storage for visitors.
Have all weather sports facilities such as MUGAs and covered green gyms.
Provide shaded areas for seating and dining.
Use walkway canopies to offer weather-protected connections between buildings.

 

WEATHER-PROOF SOLUTIONS

Weather Proof SolutionsSpecialist design and built contractors, Fordingbridge is a one-stop shop when it comes to outdoor weather-proofi ng solutions. A typical installation recently took place at the Cotswold Country Park and Beach provides water sport activities on a wide expanse of lake. The owners wanted to create a weather-protected, outdoor dining/spectating space where friends and family of those participating in the water sports could dine and watch in comfort, sheltered from the elements. After conducting a free site survey, Fordingbridge proposed a twin-span, barrel-vaulted timber canopy to provide 128m2 of covered space overlooking the lake. The Opal 60 fabric roof covering was designed exclusively for Fordingbridge and is known for its longevity, high tear strength and UV resistance. The install team delivered the project in four days, keeping disruption to a minimum.

Fordingbridge
Tel: 01243 554455
www.fordingbridge.co.uk

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PLANET FRIENDLY FURNITURE

Plane Friendly FurnitureGreat for park operators and the planet, increasingly the holiday sector is choosing recycled plastic furniture over traditional wooden furniture. The reasons are clear. Not only will it never rot, splinter or rust but it is guaranteed against rot for 25 years. There are no long-term maintenance commitment such as painting or sanding down. It’s waterproof and not affected by exposure to chemicals, severe weather or intense sunlight, meaning it can be left outside all year round without any effect on its look and feel – and no unsightly green algae. New for this season from NBB is its London Dining Set – a contemporary table and bench set manufactured in grey plastic, seating up to six guests and saving nearly 4,000 plastic milk bottles from going to landfi ll.

NBB
Tel. 0800 1777 052
www.recycledfurniture.co.uk

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CHARGING POINTS DEMAND

Charging PointsRolec Leisure is seeing a growing number of parks installing charging stations for electric vehicles. Something that park operators are probably encountering more and more are visitors with electric vehicles and plug-in hybrid electric vehicles (EVs and PHEVs). “Demand for EVs and PHEVs is at an all-time high in the UK, with year-on-year sales having increased by more than 27% explains,” explains Martin Georgeson, Sales Director of Rolec Services, the award-winning company is widely recognised as one of Europe’s leading designers, manufacturers and suppliers of EV charging points and accessories. “We are aware of a number of disgruntled visitors to other leisure parks around the country who have aired their disappointment at the lack of EV charging points on EV internet forums, highlighting the fact that demand is out there,” warns Martin. Rolec’s EV charging points are specially designed to be easy and economical to install, safe, and adaptable to a holiday park requirements.

ROLEC
Tel. 01205 724754
www.rolecserv.com

 

 

Next Chapter In Park Success Story

next chapter in park sucess story

Next Chapter In Park Success Story

North Wales MP David Jones has opened a new country club at a holiday park near Rhyl, and praised its contribution to Wales’s tourism economy.
Mr Jones, who is MP for Clwyd West, was at Caeran Caravan Park near Abergele to see how the award-winning business plays its part in attracting thousands of visitors each year to the region.
During his visit, David Jones took time out to cut the ribbon on The Mill, the park’s recently built country club where guests can meet and relax when staying.
The MP commented: “I was delighted to see how investment in the new facilities at Caeran Caravan Park is helping the business go from strength to strength.
“Our area is one of the most attractive in the country, and high quality parks such as Caeran give holidaymakers access to the very best that North Wales has to offer.
“Wales Tourism Week helps focus attention on a vitally important industry for our local economy, and I am very pleased to show my support,” he added.
Bounded by the River Elwy in a picture-postcard valley, Caeran was founded around 1960 and provides more than 50 privately owned caravan holiday homes in its seven acre grounds.

Fairy Tale Story

Fairy Tale Story - Wyldecrest Parks' Alfie

Fairy Talr Story - Title Pic

The story of Alfie Best’s rise from a humble childhood to multimillionaire businessman reads like a modern day fairy tale. Born into a Romany Gypsy family in 1970, Alfie started working at the tender age of eight, labouring and laying tarmac alongside his father. By 14, he was buying and selling vehicles and just a few years later, he already owned several mobile phone shops across London. By 2001, entrepreneur Alfie had made enough money to invest in his heritage, purchasing his first mobile home park in Romford – Lakeview Residential Park – for a significant £1.7million. Lakeview Park, with its 132 homes, is still one of the most popular parks in Alfie Best’s portfolio - the Wyldecrest Parks Group, now valued at over £230 million. As one of the most successful park operators in the UK, the award-winning Wyldecrest portfolio includes 52 residential parks for the over 50’s and six holiday parks offering homes for rent and sale. As the only ISO 9001 accredited operator within the parks sector, Wyldecrest Parks is also the only parks group to have nationwide coverage in 24 counties across England, Scotland and Wales.

PHENOMENAL GROWTH

Fairy Tale Story - Alfie BestThe phenomenal growth of Wyldecrest Parks is undoubtedly a product of Chairman Alfie Best’s personal drive to succeed. Although numerous, his park investments are testament to quality over quantity with carefully chosen locations, safety and security provided by on site staff, and the highest operational standards. Saltmarshe Castle Park is a particular jewel in the Wyldecrest crown. Homes are set amongst the picturesque grounds of a former 19th century country house and estate close to the market town of Bromyard in Herefordshire. The original castle was demolished in the 1950s but parts of the outer walls and turrets remain, alongside several outbuildings and stables. All are being restored to their former glory to add to the park’s unique atmosphere. Saltmarshe Castle Park started life as a holiday park and was acquired by Wyldecrest Parks in 2015. It still has some 300+ holiday homes but the park is currently in the midst of a massive upgrade with 60+ residential plots being developed in the initial stage.

According to Alfie Best, Saltmarshe Castle Park’s many natural assets made it a natural choice for residential development. “The park’s premier location and its outstanding beauty are impossible to deny,Fairy Tale Story FOUR” says Alfie. “It would have been a shame not to take full advantage of that. Now people can live in this astonishing site permanently, and enjoy its beauty full-time.” Out of the initial plots being developed in the Tower Court area of the park, more than half are ready to receive happy new owners, whilst further availability is limited, especially for those plots which offer exclusive and unrestricted country views.

Adding to their investment in the local region, last year Wyldecrest Parks also acquired the nearby Sapey Golf Club. Alfi e Best believes that the popular Club offers huge potential as a lifestyle venue. The rebranded Sapey Golf and Country Club is shortly going to be offering a select number of exclusive golf lodges. “Our main goal is to bring the golf club up to its former glory, at the same time we create more jobs, invest in the region and bring revenue to the local community,” explains Alfi e. Giving back to its communities is at the heart of Wyldecrest Parks’ ethos and to this end, the company recently launched the Wyldecrest Parks Charitable Trust. The aim of the Trust is to deliver family support, equipment and health care to those who are facing life-threatening health conditions in and around their park communities. The charity will also be supporting holiday breaks for families in need. Through the Trust, the Wyldecrest Parks Group hopes to inspire some of its 120 staff and many thousands of homeowners to organise their own fundraising activities and get involved in volunteering opportunities within their own communities. “As a company, we are really excited about this development. We feel it’s our duty as a successful, growing company, to make a positive contribution to worthy causes and this is our expression of that deeply held commitment”, says Alfie Best. If Wyldecrest Parks’ recent growth (30% expansion over two years) is anything to go by, the business is assured of a bright future. Over the years, Alfi e has also built up a number of other successful businesses within the hospitality and leisure, events, trading and finance industries including Vinyl Bar, Best Park Home Finance, Kyoto Clearance and Wylde Events.

 

 

Memory Makers – Hafan y Môr

We dip a toe into Haven’s award-winning Hafan y Môr resort…

Above : New investment will include significant accommodation choice upgrade.

Above : New investment will include significant accommodation choice upgrade.

Boasting a continuous re-investment schedule into its 36 nationwide locations, Haven is the UK’s leading provider of family holidays. Part of Bourne Leisure, the company is the Sunday Times’ sixth ‘Best Big Company to Work For in the UK’ and Haven was the winner of the Best Family Holiday Company of the Year 2017 at the British Travel Awards. Bourne Leisure’s main ethos is to simply give guests a great time, with memories that last a lifetime. Hafan y Môr gets that customer seal of approval with in excess of 200,000 visitors every year between March and November. If you think, with such high visitor numbers, that the park feels crowded then you would be mistaken. Hafan y Môr is spread over 500 spacious acres with a stunning beach and coast line, offering guests an irresistible great escape from and a fantastic launching pad to explore the local area, which boasts rich culture and awarding-winning tourist attractions. Hafan y Môr is the largest single self-catering holiday provider in North Wales and is the biggest employer in Gwynedd.

Above : The resort boasts 1400 caravans across its 500 acres.

Above : The resort boasts 1400 caravans across its 500 acres.

The park is critical to the success of the local economy and the tourism industry. At peak times, the park doubles the population of the local town Pwllheli. The park employs 430 team members at peak, with over 50% of them being native Welsh speakers. The holiday resort is home to an outstanding array of great family friendly activities and facilities including 1,400 caravan pitches. This is combined with a whole host of on-site activities from an Aerial Adventure high ropes course down to the relaxing boating lake and fun indoor SportsDrome to expert led outdoor Nature Rockz sessions. The Old Butlin’s Starcoast World closed in 1998 and was refurbished and re-opened as Haven’s Hafan y Môr in 1999 transforming it into a stunning family park on Llyn Peninsular. Featuring extensively in the latest Haven television commercials, Hafan y Môr’s fl agship pool complex, Splashaway Bay, has undergone a £4million transformation over the last two years, culminating in the completion of the new £1million Changing Village.

 

AWARD-WINNING

Memory Makers FOUR

ABOVE: The flagship attraction at Hafan y Môr is its award-winning pool complex.

Recently winning the coveted UK Pool & Spa Awards’ Holiday Park Swimming Pool Of The Year, the pool serves as an all-weather venue where families of all ages and abilities can feel safe. The holiday park pool is often the first time families will have been in the water together and this memory is one that lasts a lifetime. The refurbished water complex hosts a brand new fresh design alongside an array of exciting family friendly water features. These include an exhilarating new flume slide, exciting wave machine, a fully-fited, themed children’s pool with fun features such as tipping buckets and new water slides together with a multilane pool for committed swimmers. To top it all off guests can enjoy a new Milly’s coffee and cookie bar. There is no question of Hafan y Môr resting on its award-winning laurels. The management team has just unveiled its next ten year Strategic Development Plans that include over £21million of investment, including additional facilities, restaurants, Owners Club and more caravan and lodge developments as well as the demolition of the remaining apartment accommodation. This is in addition to the continual investment in the park environment and landscaping, and supporting the diverse ecology on the park.

 

 

Sixtieth Anniversary Park Acquisitions

Pictured (left to right) are: Richard Hoyle, Relationship Director at HSBC; Andrew Bowden, Shorefield Director; Sara Bertin, Shorefield Finance Director; Lesley Lawrence, Shorefield Marketing Director; Cllr Barry Dunning, Town Mayor of Lymington and Pennington Town Council; Simon Pollock, Shorefield Chairman and Managing Director; Paula Curtis, Shorefield Director; Sarah Heard, Associate Relationship Director, HSBC; Hannah Finch, architect, Morgan Building Design.

Sixtieth Anniversary Park Acquisitions

Shorefield Holidays, one of the UK’s leading family-run holiday park businesses, has started its milestone 60th birthday year by adding two major, strategic investments to its portfolio with support from HSBC.

The first of its two acquisitions was officially opened by Cllr Barry Dunning, the Town Mayor of Lymington and Pennington Town Council.

New Forest Lodge Retreat, Shorefield Holidays’ seventh park on the edge of the New Forest, was acquired last year and has been turned into an exclusive, gated community of 12 luxury boutique holiday ownership lodges. Homeowners will have access to luxury facilities including an exclusive health and fitness club with heated indoor and outdoor pools, a sauna, steam room and spa bath.

Shorefield acquired its eighth and latest park at the beginning of this year. Wilksworth Caravan Park is in Dorset and offers both holiday ownership as well as award-winning camping and touring facilities.

Timely Cover

Timely Cover

Timely Cover

Compass, a trading brand of Thistle Insurance Services, is keeping its fingers crossed that this summer will be accident and incident free for its customers. The chances are that something will go amiss on a handful of parks over this busy period, so they have issued some timely advice. In the event of an accident involving a customer always do the obvious first! If the emergency services need to be called, do so immediately and ensure people are in place to guide them to the site of the incident. Be kind and sympathetic. It would not be advisable to enter into a debate about the cause of the accident, but apologising to a customer that the visit/holiday experience hasn’t gone as planned isn’t the same as admitting liability and can help to ensure that matters don’t escalate. Gather information immediately, as any delay can mean that things get missed or mixed-up. Conducting suitable and sufficient risk assessments is a legal requirement. For further general advice on risk assessment, visit http://www.hse.gov.uk/risk/. If a claim arises, your insurer/broker will need to know whether or not you have taken reasonable precautions to prevent the accident or incident occurring. There’s no excuse for not carrying out regular risk assessments. There are plenty of companies out there that can do this for you if you need help. It’s really important that you can produce documented (written down) evidence that you have used a tried and tested risk management system if a claim arises.

 

Top Of British Holiday Survey Pops

Top Of British Holiday Survey Pops

Above : The Away Resorts Survey showed Brits still want to head for their annual holiday getaway.

According to a recent survey by market-leading holiday park operator Away Resorts, 55% of Brits are taking their main holiday at a UK lodge or caravan park this year. Away Resorts is a UK holiday park operator, with six parks in Lincolnshire, Isle of Wight, North Wales, Hampshire, Hayling Island & Essex. It was the 35 – 44 and 45 – 54 age groups that picked lodge and caravan parks the most, suggesting that families and empty nesters are interested in an experience where the facilities and entertainment within easy reach. Carl Castledine, the Chief Executive of Away Resorts, said: “It’s great to see that the great British holiday continues to go from strength to strength. We British are taking more and more domestic short breaks throughout the year, but to see that a third of consumers are taking their main holiday in the UK just goes to show that our fabulous island can inspire people to stay here over far-flung destinations. “Away Resorts has six lovely resorts in stunning locations throughout the UK. From the vibrant coastal surroundings at our Mersea Island park to the luxury leafy tranquillity at our New Forest resort and from the serene waterscapes at Tattershall Lakes to the dramatic landscape of Barmouth Bay in Wales, it’s easy to see why we’ve seen an increase in visitors to our resorts too.”

BEACH LOCATION

In terms of where Brits will be holidaying, 44% of respondents will be taking their holiday next to the beach. So, if your holiday park is right near a beach, you’ll likely attract more bookings. Location has also proven to be a determining factor, with 60% saying the local area influences their decision to book in a certain place, followed by the accommodation type and thirdly, the facilities. This suggests that although accommodation is important for holiday makers, where they stay is mostly used as a base to explore the local area and get the most from their holiday. The majority of holidaymakers are willing to travel over four hours to reach their destination and most will be staying for six nights. Considering the beach is where most will be heading, this suggests Brits are willing to travel further to reach a beauty spot. Over 43% of those having a staycation return regularly to where they’ll be heading in 2018. Unsurprisingly, most respondents said they will be going away in the summer months. When asked how much their UK holiday will cost, most respondents, 32%, said they will pay £250 - £500 per person, excluding spending money. With only 14% of respondents saying their UK holiday will cost up to a maximum of £100 per person.

Calls For Fixed Easter Date

Above : Tony Bywater, Salop Leisure's Chairman wants a fixed date for Easter.

Above : Tony Bywater, Salop Leisure's Chairman.

Calls For Fixed Easter Date

A leading businessman is calling for the date of Easter to be fixed to help businesses and avoid public confusion every year. Tony Bywater, chairman of caravan and motorhome dealership Salop Leisure, said fixing the date of Easter, which can vary by as much as month every year, would help businesses and their customers when planning for the year. This year, Easter is from March 30 to April 2, but it can potentially be any date between March 22 and April 25.

Easter is usually celebrated on the first Sunday after the full moon on or after March 21, the first day of spring, because it is based on the lunar calendar. “The fact that Easter falls on a different date every year causes businesses tremendous problems and I think fixing a date would help the tourism industry especially,” said Mr Bywater, whose business has sales centres in Shrewsbury, Machynlleth and Stourport-on- Severn. “Businesses like to know how many days they have got after Christmas to get ready for Easter and currently the date can fall anytime between March 22 and April 25. It’s confusing to businesses, tourists and the public in general. “We also have a situation where some businesses open on Good Friday and Easter Sunday while others don’t, which is also confusing for customers.” Mr Bywater has raised the issue with Shrewsbury and Atcham MP Daniel Kawczynski, who has pledged to investigate.

The Bubble Factor

The Bubble Factor

Hot tubs

Hot tubs are simply too good to resist, offering the bubble factor for holiday lets up and down the country.

The most common Internet search term with accommodation and holiday properties, no-one can afford to ignore the hot tub appeal.
And hot tub investment adds up. The increased pricing of a hot tub accommodation upgrade can see payback in under one year on the initial hot tub investment. Hoseasons and Sykes have both conducted their own independent research and say you can expect a 25% uptake of bookings if offered with a hot tub.
“What most of the holiday park resorts are looking for are simple spas with basic controls, a great warranty and back-upservice,” advises Gareth Jones, of UK Leisure Living, the UK’s reigning Spa Retailer Of the Year.
“A good quality holiday hot tub should last 10 years, no problem,” Gareth points out. “But I would advise to replace a holiday spa every five years,” he continues. “A bit like a car, the older they get, the more things tend to go wrong.
Hot tubs can take a hammering over the course of a season. Covers in particular, typically see toggles ripped. But, as they are heated up from cold every week, compared to every three months in a domestic settings. its the overall wear and tear on the pumps and heating elements that really takes its toll. “Changing the spa when the warranty runs out would also make commercial sense. As a business you can lease or finance them and this a great way of funding hot tubs at your premises. They also have a residual value to sell on after your term has finished.”

COMMERCIAL SENSE
“As with anything in life you get what you pay for! Buy a quality product from the start that will last,” Gareth advises.  “Ensure you get an adequate warranty to match your needs. “Ensure your hot tub supplier has adequate part provisions of core components in the event the tub does break down.  “If you are planning to keep the spa beyond its warranty period check the prices on packs, pumps and heating elements.  You don’t want expensive parts to pay for outside your warranty period,” continues Gareth.  “Don’t forget we live in a world of web reviews and poorly maintained hot tubs are dirty water is any excuse to leave a bad review,” he advises. “This is why its essential staff are adequately trained. I am always a big believer that the tub quality needs to mirror the property.” With new HSG guidelines, parks need to be seen to have product that is compliant. Although the HSG282 is not statutory law, it is considered best practice and is viewed as an approved code of practice. The standard would be used in a court of law asa measure of whether or not a risk holder has complied ‘as far a reasonably practical’ to meet the requirements of the Health &Safety at Work Act 1974.
In accordance with regulations made by the Health & Safety Executive, regular testing of both pH and disinfection should be made at least three times a day and the results logged and kept for at least five years. A monthly microbiological test is also required, testing for Legionella every quarter. “A lot of holiday parks are not aware, or worse still, ignore the Health & Safety guidance that is published relating to hot tub use and control of Legionella in spa pools in business and commercial settings,” comments Chris Brady of 1 Stop Spas,Lincolnshire, who offers a fully compliant Marquis Spa that ismore than fi t for the holiday let purpose.
Working with Marquis Spas, 1 Stop Spas have designed aHSG282 compliant hot tub which also boasts some additional features such as simple auxiliary controls, limited hands-on parts, plus filtration systems and in-line sanitisers to reduce the risk of water related illnesses.

TICKING BOXES
1 Stop Spas’ bestselling holiday hot tub is a Vita Spa Joli,which is a compact shape and has low sides that can easily be incorporated into new or existing decking. The Vita Spa range also uses off the shelf Balboa control system sand pumps, therefore sourcing parts quickly is easy, meaning minimal down time if you were unlucky enough to develop a fault.
Over the past ten years, a significant amount of holiday park operators and holiday let owners have purchased and operate what are in fact domestic hot tubs only designed for home, and not intended for commercial use.
Commercial spas, the type found at health clubs and spas, are generally much larger than the average portable spa with bigger and better filtration and sanitation systems along with other features that suit much heavier bather use.
Says Chris: “The release of HSG282 is very particular for all the right reasons, however, there were little or no hot tubs available on the market that ticked all of the criteria thatHSG282 recommends.
“Now that the industry has taken time to digest the detail released in HSG282, we are starting to see manufacturers designing and producing hot tubs which will be fit for purpose and comply with HSG282 in the very near future.”Chris adds: “The biggest consideration which is often overlooked is aftercare. We recommend that you have the spa serviced at least every six months to ensure any wear and tear is identified early and rectified to avoid breakdowns. It is advisable to team up with a local hot tub retailer, who can provide aftercare on your doorstep.” For holiday park operators, adding a hot tub is an opportunity to enhance visitor appeal and to add a premium to the letting price of the accommodation. Appealing to families as well as couples, for many holidaymakers, having their own hot tub, is the highlight of their break.
Perfect any time of the year, hot tubs are especially indulgent when it is cold outside to add to the lure of an autumn or winter holiday offering. Potentially profitable, there are however, many pitfalls to avoid before taking the plunge and adding a hot tub to your holiday offering. Shrewd operators and owners will look before they leap when it comes to showing duty of care, not to mention doing the necessary sums to ensure a profitable bottom line.

North-Wales based, UK Leisure Living offers 10 holiday hot tubs in its fully-compliant Aspen range from four seater to eight seater in a range of colours and sizes and at different prices.Supplying hot tubs to some of the country’s biggest parks,UK Leisure Living ensures its spas are fit for purpose whether residentially-owned or a holiday let.“Our spas are holiday compliant and have an ozone and in-line chemical feeder as standard,” explains UK Leisure Living’s Gareth Jones.“Our Aspen range have a simple layout and components canbe easily replaced,” adds Gareth.“We stock, in our large showroom, almost all of our holidaycompliant hot tubs. This means if a spa does go down, we can borrow a part of a floor model, repair quickly and get it back up and running very quickly, minimising down time.UK Leisure Living Tel. 0845 034 35 50 www.hottubsnorthwales.biz

North-Wales based, UK Leisure Living offers 10 holiday hot tubs in its fully-compliant Aspen range from four seater to eight seater in a range of colours and sizes and at different prices.Supplying hot tubs to some of the country’s biggest parks,UK Leisure Living ensures its spas are fit for purpose whether residentially-owned or a holiday let.“Our spas are holiday compliant and have an ozone and in-line chemical feeder as standard,” explains UK Leisure Living’s Gareth Jones.“Our Aspen range have a simple layout and components canbe easily replaced,” adds Gareth.“We stock, in our large showroom, almost all of our holiday compliant hot tubs. This means if a spa does go down, we can borrow a part of a floor model, repair quickly and get it back up and running very quickly, minimising down time. * UK Leisure Living - www.hottubsnorthwales.biz *

Away Resorts approached Urban Cedar at a recent Holiday Park & Resort Innovation show as they were interested in its contemporary hot tubs for use at their parks around the UK.Not only did they like the look of the Urban Cedar hot tubs but they also wanted a hot tub which was more commercial and designed specifically for a holiday home use as Urban Cedar’s are.They had experienced problems in the past with other hot tubs which allowed the guests to change the temperature and filter settings. Urban Cedar had a meeting with Away resorts and created a tailored solution to their exact requirements. This included chlorine auto-dosing, tamper proof jets and fitting a dual control system so the guest can only operate the jets and led lights. Away Resorts subsequently placed an order for over 40 hot tubs for three of their developments which were delivered and installed by April 2016. We have continued to work closely with Away resorts and are currently looking at design ideas for 2018. *Urban Cedar Hot Tubs www.urbancedarhottubs.co.uk*

Before you make a decision on which hot tubs are the best fit for your holiday setting, make sure you check out the Riptide range of spas. A quality build with a robust holiday let specification for a long trouble-free experience, Riptide offers a choice of three models. The four, five and six seater options are all available with built-in chlorinators, no pillows and no surface- mounted controls to be interfered with.All of the range offers easy filter removal for faster cleaning and includes courtesy lighting at the front steps to help avoid slips and falls.It is not too late to add a hot tub or two for the 2018 as Riptide has product in stock for immediate delivery. Large orders can be unloaded directly from containers on customers’ sites in just eight weeks.For one-offs or small orders of two to five units, Riptide offer an onsite handover service. For larger orders, Riptide prefer to train the park maintenance team to handle basic service and parts replacements.Riptide Spas www.riptidepools.co.uk

Before you make a decision on which hot tubs are the best fit for your holiday setting, make sure you check out the Riptide range of spas. A quality build with a robust holiday let specification for a long trouble-free experience, Riptide offers a choice of three models. The four, five and six seater options are all available with built-in chlorinators, no pillows and no surface- mounted controls to be interfered with.All of the range offers easy filter removal for faster cleaning and includes courtesy lighting at the front steps to help avoid slips and falls.It is not too late to add a hot tub or two for the 2018 as Riptide has product in stock for immediate delivery. Large orders can be unloaded directly from containers on customers’ sites in just eight weeks.For one-offs or small orders of two to five units, Riptide offer an onsite handover service. For larger orders, Riptide prefer to train the park maintenance team to handle basic service and parts replacements.*Riptide Spas www.riptidepools.co.uk*

Alfresco Thinking – Outdoor Play

Alfresco Thinking - Outdoor Play

Alfresco

ABOVE: A brushwood tunnel and whispering tube for secret messages on this outdoor play design from Earth Wrights.

Unfortunately, the days when children played out on the street all day are long gone. For many children today – especially families without gardens – outdoor play only happens on trips to the park or on holidays.
The onus is therefore on holiday park owners and operators to ensure the play facilities they offer are the best they can be.
“Children between the ages of three and 12 are still the ones who dictate their family’s holidays and day-out destinations,” says David Robinson of World of Rides. With that in mind – and unless you’re specifically targeting adults – your holiday park should always have an outdoor play area.”
Gary Wallis, UK Marketing Manager for HAGS, elaborates: “As any commercial operator will tell you, happy entertained children mean happy and relaxed parents! An exciting and challenging play area gives children somewhere to let off steam and make new friends. “Investing in play equipment is a great way to show visitors that your establishment caters for families with young children who want to be entertained and have fun. Parents can explore your ‘grown-up’ environment, while the children will stay occupied with fun play solutions that stimulate their imagination and challenge them physically.”
External play areas are no longer an after-thought but are fast becoming essential in all redevelopments, as operators understand that they are a key driver and draw card for families. More and more business owners are now beginning to invest in a well designed play area to not only attract customers, but to retain them for longer and providing a greater return on investment. “Good play facilities make all the difference to a site,” adds Cathy Craddock from Outdoor Play People. “Just putting in something to tick a box is all well and good, but with some thought you can create a real talking point and asset to your park.”

QUALITY PLAY
Outdoor play can take many forms, from conventional playgrounds and rides to more nature-based facilities. “If you invest in a good quality play area and really think about the design, you shouldn’t have to change your play areas very often at all,” continues Cathy. “If you look after it, it will serve you longer.” World of Rides’ David Robinson again: “While static play equipment may need to be replaced or refurbished on almost an annual basis on heavy footfall holiday parks, battery rides can still be earning very high incomes a decade or two later.” He stresses, however, that only certain rides and equipment are suitable for outdoor play. World of Rides’ extra low voltage battery cars, boats and trikes are obviously suitable, but any higher voltage equipment to be used outdoors must be fitted with a residual circuit device. All rides manufactured in the UK and Europe must also carry the CE mark, which imported rides from the rest of the world do not always comply with.
“Fully interactive rides are still the most popular children’s attraction, as young guests and visitors want to be in full control of everything their ride is doing,” continues David. “Our bumper cars and boats are particularly popular, along with our driving schools, with a number of holiday parks operating a multiple number of tracks of the same or differing models.” The company’s appealing designs and its use of the latest technology means it now has the most popular range of battery rides across the UK and Europe, with over seventy models to choose from.

World of Rides is launching its brand new batteryoperated off-road Outlander driving school cars for the 2018 season. According to the company, the cars will provide operators with safe, colourful, popular and very profi table new attraction for their venues – either indoors or outdoors – while also teaching children about road safety. The large twin-seat cars are fi tted with a working dashboard, ignition key and fully-operational seat belts, horn, head lights, direction indicators, accelerator and brake pedal with brake lights – and a reverse gear! “Our main purpose is to ‘edutain’ children with learning through fun,” says Customer Support Manager Andrew Robinson. World Of Rides Tel. 0191 492 0999 www.worldofrides.com

World of Rides is launching its brand new battery-operated off-road Outlander driving school cars for the 2018 season. According to the company, the cars will provide operators with safe, colourful, popular and very profitable new attraction for their venues – either indoors or outdoors – while also teaching children about road safety. The large twin-seat cars are fitted with a working dashboard, ignition key and fully-operational seat belts, horn, head lights, direction indicators, accelerator and brake pedal with brake lights – and a reverse gear! “Our main purpose is to ‘edutain’ children with learning through fun,” says Customer Support Manager Andrew Robinson. World Of Rides Tel. 0191 492 0999 www.worldofrides.com

 

 

The UK Ramp Co. understands just how important it is to implement creative areas and facilities designed to engage children in outdoor play. Its Modular Pumptrack has much to offer holiday park owners and their guests. Made up of 11 interchangeable modules which can be custom designed to fi t any environment, the track options with the Modular Pumptrack are endless. What’s more, the modules can be picked up and moved at any time, meaning the longevity of the product will surpass any site redesigns or upgrades with very little maintenance required. They can even be installed indoors or hired for one-off events. Sands Caravan and Camping Park in Gairloch, Scotland has found out fi rst-hand how popular the Modular Pumptrack can be. Last March, even before the park was open for the season, potential guests were visiting the Facebook page to ask when the site was open and if they could book the Pumptrack. The UK Ramp Company Tel. 01923 678432 www.theukrampco.com

The UK Ramp Co.understands just how important it is to implement creative areas and facilities designed to engage children in outdoor play. Its Modular Pumptrack has much to offer holiday park owners and their guests. Made up of 11 interchangeable modules which can be custom designed to fit any environment, the track options with the Modular Pumptrack are endless.What’s more, the modules can be picked up and moved at anytime, meaning the longevity of the product will surpass any site redesigns or upgrades with very little maintenance required. They can even be installed indoors or hired for one-off events.Sands Caravan and Camping Park in Gairloch, Scotland has found out first-hand how popular the Modular Pumptrack can be. Last March, even before the park was open for the season, potential guests were visiting the Facebook page to ask when the site was open and if they could book the Pumptrack. The UK Ramp Company Tel. 01923 678432 www.theukrampco.com