Holiday Snaps – ft Graham Hodgson

Holiday Snaps - featuring Graham Hodgson

Founder and Chief Executive of Verdant Leisure Limited and runs a group of 10 parks in North East England and Southern Scotland. Born in Morecambe, Lancashire, Graham is married to Louise and they have two sons, Martin and James.

WHAT WAS YOUR CAREER PATH INTO THE INDUSTRY?

As an HSBC Bank Manager I had several caravan park operators as customers, one of whom was John Morphet and his business, South Lakeland Caravans. In 2001, John tempted me away from the bank to join him as Chief Executive and so started my second career in the caravan industry. We quickly set about improving and professionalising the business before selling it towards the end of 2007, just before the financial crash, at a handsome profit. This enabled me, alongside Bev Dixon, who was then Operations Director, to set up Verdant Leisure in 2010, with a new Finance Director, Andrew Wall.

HOW HAS THE MARKET CHANGED?

The quality of both the parks and the accommodation that we offer in this industry has improved on all levels. Fundamentally, our customers still want the same thing, a place of their own to relax and get away with family and friends and our strap line ‘Relax, Explore, Experience’ remains as relevant now as it was when I started.

HOW DO YOU THINK THE INDUSTRY HAS RESPONDED TO COVID 19?

I think our industry has reacted fantastically to the pandemic to date. There was a lot of work going on collaboratively between the larger park operators including ourselves, and our trade bodies including the BH&HPA, NCC and UK Hospitality. I think that this coordinated approach was instrumental in enabling parks to re-open quite quickly following Lockdown.

BEST PIECE OF INDUSTRY ADVICE?

Ralph Waldo Emerson once said: “It’s not the destination, it’s the journey.” While I think that this applies to life in general, it is equally appropriate to anybody in business. Too many people are focused on an end goal but that is just one moment in time. Whilst I certainly have a plan, I try to enjoy each experience as it comes, and, with hard work, success has followed.

HOW DO YOU FIND YOUR OUT OFWORK TIME?

I have always enjoyed lots of sports although playing has been replaced by watching over recent years! I spent 22 years as a Director of Morecambe Football Club, and this remains a big passion of mine

IF WE COULD GIVE YOU THREE GUESTS? WHO WOULD LIKE MOST LIKE TO SIT DOWN TO DINNER WITH AND WHY?

Winston Churchill – A flawed leader who achieved the most amazing things; Peter Kay – Always hilarious and would lighten the mood if the conversation became too intense; Mohammad Ali – One of the greatest sports personalities ever – and much more besides

WHAT ARE YOU MOST LIKELY TO BE LISTENING TO IN THE CAR?

Often ridiculed! I enjoy the classic groups from years ago – Dire Straits; Fleetwood Mac; Queen and the like. The music I grew up with has never really left me – some would say I should move on

ANY CLAIMS TO FAME?

I can juggle!

WHERE DO YOU PREFER TO TAKE YOUR HOLIDAYS?

Barbados is my ‘go-to’ destination. I love it and hope to be able to return there soon.

VERDANT CELEBRATE IN STYLE

VERDANT CELEBRATE IN STYLE

Bespoke holiday park operator Verdant Leisure recently celebrated its 10th birthday in style with gifts for staff and holiday homeowners. Through its social media pages, Verdant gave away 10 holidays to one lucky family who has a child that turned 10 years old in September. Verdant Leisure runs ten UK holiday parks in spectacular locations across South East Scotland, Ayrshire, Dumfriesshire, Perthshire & North East England offering a wide range of accommodation from self-catering caravans, deluxe lodges to camping pods, glamping pods and touring pitches at selected parks.

BEATING HEART

Customers and staff have been at the heart of the business since it was born in 2010 – the brainchild of founders CEO Graham Hodgson, Commercial Director Bev Dixon and Finance Director Andrew Wall. The company employs over 300 staff and is passionate about building a solid team, who are invested in the brand and deliver exceptionally high customer service. As a testament to their engaged and happy employees, Verdant Leisure were awarded 13th Best Company toWork For in the Sunday Times 100 Best Companies List in 2020, 3rd in the North East and 9th Best Company in Scotland. “We value all members of the Verdant Leisure team and really treasure the people who make our company what it is. It has been the same since 2010 and each and every one of them has played a large part in our success, today is really about them and our customers – both new and existing,” says CEO Graham Hodgson. Verdant Leisure’s service levels ensured that 2019 saw 60% of guests booking again and the latest customer satisfaction survey results show that 95% of holiday guests would recommend Verdant Leisure to family and friends. “The 2020 customer base has shifted slightly, we’re welcoming lots of new customers into the Verdant family, many of whom may not have enjoyed a British holiday park break for a number of years,” continues Graham.

A significant number of new customers are also deciding to purchase holiday homes on Verdant Leisure’s parks as the post-Lockdown staycation uplift sees no signs of abating. Verdant Leisure was founded in September 2010 following a management buy-in of Dunham Leisure Limited, owners of Pease Bay and Thurston Manor Leisure Parks in South East Scotland. Verdant went on to purchase Viewfield Manor Leisure Park in Ayrshire in July 2011 and Riverside Leisure Park in Northumberland in 2012. Kingfisher and Heather View Leisure parks in Wear Valley, and Coldingham Bay were then acquired. Scoutscroft Leisure Park was purchased in February 2018 followed by Queensberry Bay in Dumfriesshire in October 2018. In January 2020 Verdant Leisure purchased Erigmore in Perthshire bringing Verdant Leisure’s portfolio to ten parks across Scotland and North East England. This deal continued the company’s growth strategy to create a strong regional group with significant scale, and Verdant Leisure remains keen to add further parks to its group over the next 18 months.

Verdant Leisure
Tel. 03300 535524
www.verdantleisure.co.uk

Northern Lights

Northern Lights - Title Pic

Northern Lights

Verdant Leisure is on the acquisition trail…

Verdant Leisure’s strapline - Relax, Enjoy, Experience – is key to understanding the company’s focus and why its parks are located where they are. Destination and service are the key pillars of its business strategy to deliver the best possible customer experience. A bespoke holiday park operator, Verdant Leisure offer self-catering holidays and holiday home ownership at eight holiday parks across stunning countryside and coastal locations in Scotland and the north of England. The company was founded in September 2010 following a management buy-in of Dunham Leisure Limited, owners of Pease Bay and Thurston Manor leisure parks in South East Scotland. Verdant went on to purchase Viewfield Manor Leisure Park in Ayrshire in July 2011 and Riverside Leisure Park in Northumberland in 2012. Kingfisher and Heather View holiday parks in Wear Valley and Coldingham Bay and Scoutscroft in Berwickshire were then acquired as part of an ongoing buy-and-build strategy.

When holidaymakers visit any of Verdant Leisure’s holiday parks across Scotland, Northumberland, and County Durham they can expect fantastic on-site facilities, outstanding customer service, excellent holiday accommodation and a superb range of holiday homes for sale.

Northern Lights 2Verdant’s holiday parks provide the perfect environment for families to spend precious time together, creating memories that will last a lifetime. Scoutscroft Leisure Park is located a couple of minutes’ walk ideally located from the breathtaking Coldingham Bay beach. Just under an hour’s drive from Edinburgh and close to the Scottish Borders, the park is ideally located for holidays and weekend retreats for all, with an abundance of attractions. Situated on the Berwickshire Coast, just an hour’s drive from Edinburgh, we then find Coldingham Bay Leisure Park. With 22 acres of beautifully landscaped grounds, the park offers the peaceful tranquillity of a countryside setting. With the beach and a host of activities and attractions just a stone’s throw away, it is a wonderful holiday retreat.

Nearby, Pease Bay offers an idyllic beachfront location, the perfect place to enjoy time with family and friends. For those seeking a little more adventure, there are great water sport opportunities and a wealth of attractions available in this spectacular corner of Scotland.

TRANQUIL HIDEAWAY

Northern Lights 7Still in Scotland, Thurston Manor is nestled at the foot of the Lammermuir Hills near the stunning East Lothian coastline, amid 176 acres of breathtaking countryside. This beautiful holiday park is under an hour’s drive from Edinburgh so visiting the capital is easily done. Set in the heart of the beautiful Ayrshire countryside, Viewfield Manor provides an ideal base from which to explore the historic attractions, thriving market and seaside towns and world famous sporting locations that Ayrshire has to offer. Viewfield Manor is situated only 20 minutes from Ayr, and with attractions such as Culzean Castle, Kelburn Park, and Irvine, Troon and Ayr beaches all within a 30 minute journey.

Move down to the heart of the stunning Northumberland countryside, Riverside Leisure Park, sits on the edge of the Wooler Water. For those looking for a base to explore all that Northumberland has to offer, or those simply wanting to relax and unwind in a tranquil hideaway, Riverside combines superb facilities with a wonderful woodland setting and an abundance of wildlife to create a truly unique holiday location. Meanwhile, Heather View is the perfect base from which to explore everything that County Durham has to offer. Within a few miles you can be exploring the outstanding Durham Dales or the beautiful Hamsterley Forest with its endless walking, cycling and horse riding routes.

The local area is steeped in history with an abundance of castles and museums to discover. There are so many picture-perfect villages in the region, full of quaint shops and tearooms. Kingfisher Leisure Park is an exclusive holiday home ownership location. Ideally located on the banks of the River Wear, Kingfisher is the perfect base to explore the breath-taking scenery, historic attractions and miles of walking and cycling routes that County Durham has to offer. Onpark facilities include a children’s play area and exclusive fishing rights on a section of the River Wear, making Kingfisher the perfect location for fun-filled family holidays.

VNorthern Lights 8erdant Leisure offers a wide range of holiday options to suit all budgets, whether guests want to buy or rent a holiday home or caravan. The company has invested over £6 million in its portfolio in the last two years and customer service is very much at the heart of the Verdant Leisure ethos. All Verdant Leisure’s holiday park locations have Tripadvisor ratings of 4 out of 5 and Heather View and Coldingham Bay have Facebook review scores of 5 out of 5 and 4.3 out of 5, respectively.

GREEN TOURISM

Recently Verdant Leisure has, this year, been awarded membership into the Green Tourism scheme; the world-leading sustainable certification for the tourism sector. Membership gives Verdant Leisure access to specialist advice and support for its business and recommendations for future improvements. All Verdant’s parks have recently been awarded the Bronze Green Tourism Award and company is looking to improve on this over the next 12 months.

TNorthern Lights 9his year Verdant Leisure is supporting the Teenage Cancer Trust following its success last year in raising money for When You Wish Upon a Star. Verdant Leisure aims to raise £30,000 for the charity by hosting fundraising activities at its head office and charity open days throughout the year at all eight of its parks. The company has also been shortlisted for a total of seven awards in the last 18 months – including both the Lloyd’s Bank Business Awards and the Amazon Growing Business Awards this year. Verdant has also been shortlisted for several customer service awards, in recognition of the hard work put in by the whole team to deliver exceptional customer service at all its park locations. Last month Verdant Leisure celebrated its eighth anniversary and the company is due to announce its ninth holiday park acquisition in the coming weeks. It looks like 2019 will be another pivotal year for the bespoke holiday park operator.

Verdant Leisure
Tel: 03300 535524
www.verdantleisure.co.uk