Serving Up Lobster Dressing

Serving Up Lobster Dressing

Serving Up Lobster DressingShell clothing has taken on a whole new meaning at Ladram Bay Holiday Park in Devon, which has just launched its own exclusive range of casual wear. Lobster Blue is the brand name of the park’s first-ever collection of t-shirts and hoodies. Made from top-quality pure cotton and designed for easy care, the garments have a relaxed style and comfortable feel with a very distinctive look. The clothing’s striking logo isn’t just the creative inspiration of Ladram Bay’s graphics designer, for it recalls an eye-opening incident at the park a few years ago. It occurred when one of the directors of the family owned business, Robin Carter, landed an actual blue lobster from one of the pots he had tended in the bay for over 60 years, sparking a media frenzy.

 

 

Eighth Destination

Eighth Destination

Eighth DesinationThe Hoburne Group has acquired a new holiday park on the edge of Bodmin in Cornwall, which will boast a new range of bespoke luxurious Hideaway lodges. Established in 1912, Hoburne is an expert in providing UK holiday breaks and holiday home ownership already owning seven holiday parks across the most picturesque counties in Great Britain, Hampshire, Dorset, Devon, Cornwall, Somerset and the Cotswolds. Hoburne acquired the new 17-acre site in the village of St Mabyn for its eighth park. With a primary focus on holiday home ownership, the new development at Hoburne St Mabyn will house ‘Hideaway’ lodges and aims to create an idyllic lodge escape for owners and holiday makers, enabling them to relax and unwind in an environment which offers a tranquil quiet space without the busier traditional park facilities and can be used as a base from which to explore the local area. The first phase of the new Hideaway lodges development includes 25 plots, 17 of which are available for ownership and eight for holidays, as well as a lodge reception for two full-time park management personnel.

 

Green Motorhomes Deserve Red Carpet

Green Motorhomes Deserve Red Carpet

Green MotorhomesFragile areas such as the Lake District should be doing all they can to woo visitors in motorhomes, according to the owner of a major Cumbria holiday park. Henry Wild of the 130 acre, Skelwith Fold, in Ambleside, says that people using such vehicles are helping to drive up the use of transport considered more environmentally friendly. Buses, bicycles and two legs are the preferred ways of exploring Lakeland for many of Cumbria’s thousands of motorhome users each year, says Henry. As such, he says, motorhome visitors help reduce congestion on the roads, and minimise the release of harmful greenhouse gas emissions into the atmosphere. Last summer, Henry reports, motorhome visitors to his park grew by 8% compared with the previous year, and are fast gaining ground with many younger couple and families. But despite their size, he believes, motorhomes should be hailed as green holiday heroes – as long as they opt for holiday park pitches and not roadsides or public car parks.

TOURISM TRAFFIC
Much of the tourism traffic seen on Lake District roads is likely to belong to people who have already checked in to their destination, and who are now enjoying the sights,” said Henry. “By contrast, motorhomes will often spend the entire duration of their stay parked-up whilst their users find alternative ways to tour around and get to where they want to go. “The same will apply in many other rural areas, and suggests that we should be encouraging motorhome visitors in parts of Britain where the countryside is deemed to be at risk,” added Henry.

 

Strong Motorhome and Caravan Show

Strong Motorhome and Caravan ShowStrong Motorhome and Caravan Show

The 2018 Motorhome and Caravan Show closed its doors after six days of new product launches, live theatre entertainment and other attractions for all the family, making the show a destination for those looking for new leisure vehicles and holiday inspiration. The annual show at the NEC, held by NCC Events, covered 11 halls of the exhibition centre. More than 96,000 visitors confirmed the show’s appeal as the one-stop destination for all the new-for-2019 leisure vehicles: over 1,000 motorhomes, touring caravans, campervans, caravan holiday homes and trailer tents, with a combined value of more than £36.5 million were displayed by more than 400 exhibitors. The Motorhome and Caravan Show is at the NEC from 15 to 20 October 2019 and the Caravan, Camping and Motorhome Show from 19 to 24 February 2019.

 

 

Wish You Were Here – Craiglwyd Hall Caravan Park

Wish You Were Here - Craiglwyd Hall Caravan Park

Wish You Were Here 1Located at the foot of the Penmaenmawr Mountain, overlooking the spectacular coastal views from Llandudno and across to Anglesey, Puffin Island and beyond, Craiglwyd Hall Caravan Park is truly a holiday location that stands out from the crowd.Surrounded by natural beauty, this secluded luxury park is perfect for a peaceful get away, but at the same time is close to popular resorts and attractionsand has easy access to lovely mountain walks. On site,Craiglwyd Hall offers visitors a play area, on site bar, games room, gym and is a dog-friendly location.The flag ship of the Thornley Leisure group, the park’s many awards include a top five-star tourist board grading – but according to managing director David Thornley, the latest Go North Wales accolade has an extra significance “The award is especially important to us because it recognises not just the quality of the park’s facilities and surroundings, but also the levels of hospitality and service provided to guests. “It’s our staff team which deserves the lion’s share of the credit for this, and they do a great job in making everybody feel welcome and helping them enjoy their stay. “It’s been a superb year for Craiglwyd Hall Caravan Wish You Were Here 2Park and the group as a whole, and I hope the publicity from this award will help benefit all tourism businesses here in North Wales,” added David. Situated on the north coast of County Conwy between Anglesey and the Menai Straits, the park provides tranquil landscaped grounds in a picture-postcard setting. It has long proved popular with families wishing to own a caravan holiday home in one of North Wales’s most popular areas for lovers of natural scenic beauty.

Craiglwyd Hall Caravan Park
Tel. 01492 623355
www.thornleyleisure.co.uk

 

Holiday Snaps – Nick Lomas – The Caravan & Motorhome Club

Holiday Snaps - Nick Lomas - The Caravan & Motorhome Club

holiday snaps

Nick Lomas is Director General of the Caravan and Motorhome Club, the UK’s largest club for owners of Leisure Vehicles, representing one million users. The Club operates over 200 UK campsites and provides 2300 exclusive CL locations for members. It also provides travel services to over 330 sites throughout Europe.

What was your career path into the industry?
My first job in hospitality was working behind the bar in a local pub. I graduated from University and worked in Financial Services for 17 years. I worked on the sales and marketing side promoting insurance, pensions and banking. My last job was at LV where I worked in their affi nity business providing discounted insurance and credit products to members of national motoring, travel and membership organisations and trade unions. That’s when I came across the Caravan Club, now the Caravan and Motorhome Club. The outdoors held much more appeal to me and I ended up becoming Marketing Director in 2005 and subsequently Director General in 2010.

How has market changed during your time in the industry?
The market grows ever more sophisticated. Consumers want higher quality accommodation and service delivered much faster through technology like booking apps. More people are buying motorhomes and spending short breaks glamping.

How do you predict things will change in the next five to ten years?
The shift to motorhomes and growth of shorter breaks over longer holidays is likely to continue. I think the changes to vehicles with electric cars replacing diesel and petrol vehicles will be important to cater for. Also wider ranges of experiences in terms outdoor activities in the day, matched with relaxing food and drink and pampering experiences in the evening will continue to grow.

What are the biggest challenges you face in your working life?
Supporting the Club staff of over 1000 people to give consistent, reliable quality service day in day out is the driving force of the club. Helping everyone to see how change is necessary and constant keeps me interested and excited. The future is bright but bringing it to life is hard work.

What is the best piece of business advice you have been given and by whom?
Be true to yourself and do what you believe is the right thing based on sound research – advice from a well-respected colleague.

What do you most like to spend your time out of working hours?
I love walking and cycling in the Peak District. Spending time there with friends and family restores my soul. When it’s dark, you can’t beat a good fi lm at the cinema, or a rock concert - I really enjoy watching a live gig.

If we could give you three guests? Who would like most like to sit down to dinner with and why?
Winston Churchill - he’s a hero but also a hugely complex and controversial character, Meryl Streep an amazing actress well placed for the gossip of Hollywood, and Prince Harry - youth and passion for helping others makes me think he’d be an interesting dinner guest, given his mental health and military veteran charity interests.

Do you have any claims to fame?
The Club’s Patron for over 66 years has been The Duke of Edinburgh - it’s been a pleasure meeting him and dealing with the Royal Household from time to time. Especially for our Club Centenary Garden Party at Buckingham Palace.

Where do you prefer to take your holidays?
I go skiing in Austria - snowy mountains and blue skies are a tonic in the gloomy depths of winter. I’ve driven a caravan through Greece and a motorhome to Istanbul. I love the challenge and adventure of getting somewhere new.

Playing It Cool

Playing It Cool

Playing It Cool 1

ABOVE: cleverly designed indoor play space will have the end result of happier, more positive visitors who forver long to return. pic: KOMPAN

Having experienced the warmest summer on record in 2018, Britain is facing the coldest winter in living memory according to experts, with the weather set to bite right up until the end of February. The UK’s notoriously unpredictable weather can be a turn-off for would-be holidaymakers who aren’t willing to brave the elements, especially during the winter months. But savvy holiday park owners have got it covered when it comes to weather-proof activities for all the family, and providing indoor play facilities to keep the kids entertained is top of the list. Indoor play can take many forms, from conventional soft play zones to indoor rides, amusements and water leisure areas. Parks that offer exciting indoor entertainment are sure to stand out from the crowd. At Hendra Holiday Park in Cornwall, offering all-weather activities for children is a top priority. The fi ve star park invested in a new soft play area in 2017 and is reaping the benefits.

WEATHER-PROOF

Playing It Cool 3“Offering indoor play is a huge benefi t to parents holidaying in the UK. It is good to have an indoor weather attraction for children, so there is always something to do,” comments Clare Jackson of Hendra Holiday Park. The park’s soft play area, known as Henry's Play Loft is designed for children from the ages of 0-10 years old and has a tots area for the under twos. Meanwhile parents and families can relax in the comfortable seating area and there are refreshments available too. “We continue to update and maintain the areas as required to keep them clean and in tip-top condition,” says Clare. “The soft play area is generally popular among the smaller children, as is our Oasis indoor pool, which is one of the reasons we get many repeat bookings. There is a small charge for guests to use the pool facilities, but the soft play area is free.” According to the Play Providers Association (PPA), there are well over 600 independently operated indoor play sites across the country, with an increasing number of pubs, restaurants and holiday parks now offering indoor play equipment. “Over the last few years there has been a considerable increase in the number of indoor soft play areas. At the same time the scope of activities in these areas has increased and more adventurous items are constantly being introduced,” comments a spokesperson for the PPA.

RETURN VISITS
Playing It Cool 4Steve Sylvester, Managing Director of KOMPAN UK and Ireland agrees: “A cleverly designed indoor play space will have the end result of happier, more positive visitors who will thrive in your environment and forever long to return.” He adds: “Your play area can be part of your success story, inspiring great tales of the perfect family holiday or day out.” KOMPAN is a leading supplier of playground equipment for play areas, parks and sports areas. The company specialises in the design of innovative equipment for all ages and abilities. “Young children love a space filled with bright colours, friendly shapes and rounded edges. A well-planned play area can be one big play invitation to role-play; firefighter or princess one day and  pirate captain the next" says Steve.

Company Contacts:

HENDRA HOLIDAY PARK
Tel. 01637 875 778
www.hendra-holidays.com

KOMPAN
Tel. 01908 201002
www.kompan.co.uk

PLAY PROVIDERS ASSOCIATION
Tel. 02476 414 999
www.playproviders.org.uk

WORLD OF RIDES
Tel. 01914 920999
www.worldofrides.com

 

 

Best in Britain

Best in Britain

Best In Britain

ABOVE: Norfolk's Searles Leisure Resort has been crowned the UK's champion holiday provider.

Judges in the annual AA holiday awards have told the family owners of North Norfolk's Searles Leisure Resort they are the UK's champion holiday providers. Awards given by the AA – based on guest reviews and a ‘secret shopper’ visit by inspectors - are regarded as the ‘Oscars’ of the holiday parks industry. The park fi rst began welcoming campers over 60 years ago onto what was then a farm, and it has since grown to become one of Eastern England's largest and best-loved holiday centres.

PITCH PERFECT
best in britain image 6Searles' provides more than 800 holiday home and touring pitches, including luxury lodges to buy and rent, plus a raft of family-friendly attractions and outdoor activities. Attractions at Searles include an innovative new indoor ‘splash zone’ with a host of different water play features, a new outdoor gym, and an adventure play park plus nightly entertainment.The citation from the AA's award judges noted that Searles: “Never stands still, and every year offers something new to delight visitors seeking a truly memorable and high quality experience. "The park's success and popularity is thanks to the vision, passion and hard work of four generations of the Searle family, and their quest for ever-rising standards,” they continued.

 

STAFF PRIDE

best in britain image 4

Paul Searle says staff played a big part in securing the win.

"All the resort's facilities are spotlessly clean, and there is a general feeling of pride from the friendly and hard-working staff. Searles is a very worthy winner," the judges concluded. Searles is also a highly-regarded local employer with around 200 staff, and provides valuable training and skills development opportunities especially to younger workers. Speaking on behalf of the family, managing director Paul

Searle said that the AA award celebrates not just the park, but also the entire workforce: "Standards of customer service are an important criteria for these awards, so our team at Searles can take a major share of the credit for this achievement," he says. "So many of the reviews we receive from customers mention the great atmosphere here, and delivering this is very much in the hands of our park team. "We hope the publicity from this AA award will also benefit other local tourism businesses by putting the spotlight on north Norfolk as an amazing holiday destination," adds Paul. Earlier this year, the park was crowned as the region's perfect park destination in the holiday parks category of the Norfolk and Suffolk Tourism Awards 2018.

Searles Leisure Resort
Tel. 01485 534211
www.searles.co.uk

 

Hot Tub Breakthrough Products Triumph

Hot Tub Breakthrough Products Triumph

Hot Tub Breakthrough Products Triumph image 2National hot tub supplier Park Leisure Solutions has won the UK Pool & Spa Awards 2018 for Spa Product of the Year and Energy Efficient Product of the Year for its ground-breaking Climacube heat system. The arrival of the UK designed Climacube is set to revolutionise the commercial hot tub and spa industry, say creators, Park Leisure Solutions. In test results against current conventional heating systems the Climacube saved on average just under 60 per cent less time to heat up a Hot Tub and a massive 85.7 per cent reduction in energy cost, which is great news for both customers and the environment. With major UK Park Operators already using or ordering the energy effi cient design, saving them energy, time and money. Backed by a worldwide patent the Climacube works off a standard 13 amp power supply and can either be supplied from new or retro fitted to any contemporary hot tub or spa.Park Leisure Solutions, Managing Director, Stuart Mulcahy commented: “Our design offers the very latest energy saving heat technology, dramatically reducing running costs, reducing the carbon footprint and enables customers to use their hot tubs and spas all year round, at the desired temperature without the concern of cost.”

Co-winners of the Spa Product Of The Year Gold Award at the recent UK Pool & Spa Awards in Birmingham marked the latest milestone in the rise of Darlly Europe’s unique and ground-breaking SaniStreamTM Direct Line Filtration system. The SaniStreamTM Direct Line Filtration system, it is a high quality Darlly hot tub filter, combined with an adjustable and refi llable chlorine or bromine Hot Tub Breakthrough Products Triumphtablet erosion feeder, called SpaPodTM to make a highly effective combined, integrated hot tub water treatment system. The SaniStreamTM system offers a solution to the problem posed to holiday let owners and operators by Section 76 of health and safety guidelines, HSG282, which states that hot tubs installed in a setting where used ‘... as part of a business activity (eg in a holiday park rental unit or hotel bedroom(s) with their own dedicated spa, or as part of a rental agreement for a single family or group use)’ must be ‘disinfected using bromine or chlorine through the use of an inline disinfectant feeder’. The big issue with Sec. 76 of HSG282 is that few hot tubs sold on the UK market feature inline disinfectant feeders. Worse still, HSG282 made no legacy-exemption provision, meaning many thousands of hot tubs already in the fi eld became non-compliant overnight. Following much investment by Darlly Europe in R&D and fi eld-testing over the last eighteen months, the launch of the SaniStreamTM system at the Spatex 2019 expo heralds the solution to this issue. Heather Gilmore of Paith Holiday Cottages owns three holiday lets with hot tubs near Aberystwyth and sources the SaniStreamTM system from local supplier, Welsh Hot Tubs. Heather says: “The SaniStream gives me great peace of mind knowing my customers are in safe hygienic water conditions, and inspection and maintenance for us is easy and painless.”

Darlly Europe
Tel.01952 580500
www.darllyeurope.com

Park Leisure Solutions
Tel. 01202 691166
www.parkleisuresolutions.co.uk

 

£7.5m Winter Investment

£7.5m Winter Investment

£7.5m Winter InvestmentThe Camping and Caravanning Club will invest £7.5 million into its network of 106 UK Club Sites in the coming months, with large-scale capital works taking place at seven sites, including Wyeside near Rhyader in the Cambrian mountains of mid-Wales and West Runton on the north Norfolk coast. Money has been spent as part of the Club Sites investment programme which improves facilities for the future enjoyment of campers; both members of the Club and non-members. Proceeds raised by the Club through camping on Club Sites over the course of the year are invested into the site network annually as part of the programme. Bob Hill, Sites Director, said: “The site investment programme has been running in its current form since 2010 and in the last five years alone we’ve increased the number of hard-standings on our Club Sites by 7%, helping more members to enjoy camping year round – plenty to keep us busy.”