Major Improvements At Norfolk Resort

Major Improvements At Norfolk Resort

John Potter, managing director of Potters Resort is pictured in the recently refurbished reception area

John Potter, managing director of Potters Resort is pictured in the recently refurbished reception area

The reception area, entrance and game zone have all undergone a refurbishment, while work continues on the Bowlers Bar.

John Potter, managing director of Potters Resort comments: “Every year we reinvest back in the Resort to ensure we continue to offer our guests the standard of comfort we’re renowned for.

“The improvements are about our guests; ensuring they feel the five-star experience from the moment they arrive. Guests are already commenting on how smart the reception looks and the game zone is bursting with family fun and ways to keep little ones active. We even got our Facebook fans to name the new area.”

This work follows a £1.5 million refurbishment of the resort’s accommodation last year and the opening of its new ‘Pop in Shop’. Potters Resort has invested around £50 million in the past 20 years, with plans in place for future growth.

John adds: “Customer service is also a considerable investment that Potters makes through deploying a friendly team which is now just over 550 staff looking after 750 guests, which is the highest investment and ‘staff to guest’ ratio in the industry, demonstrating just how seriously we take looking after our guests”.

 

Top Athlete Unveils Park Upgrades

ladram

International athlete Jo Pavey helped Ladram Bay celebrate its landmark re-development.

Top Athlete Unveils Park Upgrades

Holidaymakers at Ladram Bay Holiday Park in Devon are benefitting from a major refurbishment of the swimming pool complex, adventure golf and restaurant.

More than £2million has been invested to upgrade the facilities, which were officially unveiled by top athlete Jo Pavey MBE, a regular visitor to the park.

“I’m sure holidaymakers and day visitors alike will love the changes,” said Jo.

“I’ve already tested out the pool with my daughter – she loved it, especially the interactive zone. It’s a great place to come and relax with your family.”

Upgrades at Ladram Bay include the swimming pool complex, which was completed by Dorset-based Cresta Leisure and features a main pool, interactive children’s zone with slides, fountains, splash tower, water troughs and interactive activity wall.

The on-going investment programme has seen more state-of-the- art accommodation options added, including holiday homes and luxury lodges with decking and hot tubs.

 

Return on Investment

Return on Investment

Caraconnect carry out comprehensive safety inspections of caravans, lodges and holiday and park homes

Caraconnect carry out comprehensive safety inspections of caravans, lodges and holiday and park homes

September heralds the start of the autumn and with it brings the opportunity to take stock of the busy summer season that precedes it.

As the bustling crowds begin to disperse and peace begins to return somewhat to parks across the country, now is the time to think about investing, upgrading and making plans for the year ahead.

At the top of many park owner’s lists will be the assessment of the on-site facilities as they strive to make improvements to stay ahead of the competition.

“Guests have more choice than ever in where to stay and the holiday market is exceptionally competitive,” comments Andy Seddon of Commercial Washrooms.

“Well maintained facilities such as washroom facilities are exceptionally important in both attracting and retaining customers.”

Andy continues: “Clean and well-looked after washrooms are the bare minimum a guest will expect, and regular cleaning of a washroom will provide a certain level of maintenance benefit in itself.”

Rolec Services provided a bespoke hook-up solution for West End Farm Caravan Park in Weston-Super-Mare.

Rolec Services provided a bespoke hook-up solution for West End Farm Caravan Park in Weston-Super-Mare.

Elsewhere on the park, keeping the accommodation up to standard is a top priority. As any caravan park owner knows all too well, the incessant wear and tear caused by a combination of heavy usage and that famously dire British climate can wreak havoc on a holiday caravan.

Ian Bloomfield, director at Caraconnect comments: “We have spent many years in the holiday home and holiday park industry and are fully aware of any problems that can occur with caravans over time.”

Listing their four main trades as gas, plumbing, carpentry and electrical, Caraconnect carry out comprehensive safety inspections of caravans, lodges and holiday and park homes, ensuring that they meet all current gas and electrical safety regulations and reliably identify any problems that may be affecting the units.

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