holidaymakers

On The Menu

Posted on November 28, 2014
pizza

From high-class restaurants to family-friendly pizza cafes, the choice on offer at many locations is vast.

On The Menu

WITH millions of British holidaymakers heading for holiday parks in the UK this year, one of the major attractions for most visitors was that the cooking would be done for them.

Catering is the vital ingredient of the holiday park business menu. From high-class restaurants to family-friendly pizza cafes, the choice on offer at many locations is vast. Quality food and good surroundings are key to the restaurant enjoyment factor with staff service and excellent menus par for the course in these competitive times.

Butlins pride themselves on top-quality restaurants with a total of 58 eating and drinking outlets and venues at their three seaside locations – Bognor Regis (West Sussex), Minehead (Somerset) and Skegness (Lincolnshire). These range from pubs, bars, buffet-style restaurants, ice cream parlours, pizza and pasta restaurants, fish and chip restaurants and even a restaurant run by TV chef Brian Turner.

chips

Hendra Holiday Park’s takeaway was named ‘Seasonal Fish & Chip Operator of the Year’ at the Seafish National Fish & Chip Awards earlier this year.

As with other resorts, holidaymakers book either self-catering holidays or the option to buy a dining package, which allows guests breakfast and dinner in their buffet restaurants. With 1.5 million guests a year, around 600,000, equating to 45 per cent, choose to buy the dining plan option. “Catering is an area of the business that we’re investing in heavily,” says James Silverstone of Butlins. “Character meals are available at all resorts – for example breakfast with Billy and Bonnie Bear.”

Haven Holiday Parks, part of Bourne Leisure, have worked hard to make the restaurant experience a memorable one across their locations. Fish and chips shares a quintessentially strong association with the seaside, so with a great level of investment in their fish and chip shops, Haven have increased the quality and experience of its venues to help celebrate the seaside and the UK’s favourite dish. Theme events have also been added to provide choice. Haven’s mid-week and weekend carvery is very popular, whilst Curry Night and Steak & Grill evenings provide added variety.

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Hoseasons Unveils Specialist Range Of ‘Bouja’ Breaks

Posted on October 28, 2014
bouja

Hoseasons has added a touch of class to its holiday offerings with the new Bouja breaks.

Domestic holiday operator Hoseasons has launched a new range of luxury holidays, designed to appeal to holiday park customers looking for that little bit extra.

Due to launch at the start of next year, Bouja will offer families, friends and couples affordable luxury getaways at six countryside and coastal locations across Devon, Wales and Hampshire.

With hot tubs at each location and every holiday home featuring a deck, patio or private garden, as well as a flat-screen TV with iPod docking station, Hoseasons managing director, Simon Altham, says Bouja breaks will set a new quality standard when it comes to great value UK holidays.

“We are incredibly proud of Bouja – not just because it’s the latest addition to our ever-growing specialist breaks portfolio, but also because it underlines our commitment to developing innovative new holiday products that give our customers that little bit extra.”

Top quality towels, linens and mattresses come as standard on a Bouja break, as do contemporary interiors, chunky outdoor beanbags and games consoles. Barbeques are also included where available, and all Bouja customers will receive a complimentary welcome pack and personal greeting.

“Bouja really is a breath of fresh air,” adds Simon. “Whether it’s a relaxing family holiday, a relaxing romantic escape or a beachside break with friends, Bouja has something for everyone.”

Butlins Defends Holidaymakers’ Legal Action

Posted on July 3, 2014
BUTLINS

Over 200 holidaymakers are suing Butlins after suffering a gastric illness while staying at the Bognor Regis resort between May and July 2011.

Butlins Defends Holidaymakers’ Legal Action

Butlins’ parent company Bourne Leisure says it will ‘robustly defend’ legal action being taken by more than 200 holidaymakers in relation to problems at their Bognor Regis resort in 2011.

Legal firm Irwin Mitchell is representing more than 215 holidaymakers following a denial of liability by Bourne Leisure. Court proceedings relate to an outbreak of illness at the Bognor Regis resort between May and July 2011.

The holidaymakers are said to have cited a range of issues at the resort, including undercooked food, flies seen on and around food, pigeons on tables, rude staff, managers ignoring requests for help and asking ill guests to leave early, sewage smells around the resort, a cloudy swimming pool with slime around the edges, and failure to clean communal areas.

Elizabeth Tetzner, at Irwin Mitchell, who is representing the holidaymakers said: “Our clients have given us worrying accounts of their stays, including concerns regarding cleanliness, standards of food preparation and service as well as their treatment by staff.

"Bourne Leisure has denied liability and as such our clients have been left with no other option than to issue court proceedings as they seek justice for their ruined holidays.

“Gastric illness can have a devastating impact on people’s health and the effects of it cannot be underestimated,” she said.

In response, Butlins issued a statement, which read: “We will robustly defend this speculative action raised at the High Court in Birmingham. We operate our resorts to the highest health and safety standards and work closely with the Health and Safety Executive to ensure that our guests’ safety takes priority.

“Our standards of cleanliness and hygiene are recognised throughout the tourist industry worldwide. Such is our reputation on health issues that environmental officers from around the UK have described our policies and procedure as outstanding.”