Leisuredays specialises in working with UK holiday parks to insure customer-owned holiday caravans and lodges. Parks refer owners directly to Leisuredays, where a dedicated team of more than 60 advisers is available seven days a week to quote, arrange cover, issue documents and manage renewals. Or customers can self-serve online and arrange their insurance with Leisuredays. Parks benefit from a valuable, ongoing income stream on policies sold and renewed.
Gareth Walker, Head of Leisuredays Development, says: “Parks appreciate how easy it is to refer owners to us and trust our specialist team to deliver great service. With increasing regulatory demands and pressure on staff time, many parks now prefer to direct customers to a specialist provider so park teams can focus on sales, customer experience and day-to-day operations and the continual development and improvement of their park/s.”
Claims trends have remained broadly consistent. Storm damage was Leisuredays’ most common claim in 2025, as well as escape of water and accidental damage. Flooding and fire losses continue to be the most severe in terms of overall cost, often leading to major repairs or full replacement of caravans and lodges. “We’ve also seen cases where a fire in one caravan has spread to neighbouring units,” Gareth explains.
GARETH WALKER, Head of Leisuredays Development.
“That really highlights the importance of every owner on a park having insurance in place, not just for their own protection, but to help manage wider financial and liability risks across the park.” Leisuredays continues to work proactively with parks at risk of flooding, alongside its underwriter Intact, and an independent flood consultant.
Risk mitigation measures such as siting units above flood levels, flotation systems, earth bunds, drainage improvements, and flood walls help protect parks and support the continued availability of flood cover at sustainable premiums for owners. Key policy benefits of Leisuredays’ holiday caravan and lodge insurance include cover for storm, flood, fire, theft and accidental damage, with many policies arranged on a new-for-old basis.
Where a unit is written off, cover includes costs for debris removal, plus re-siting and reconnection costs for replacement units. Emergency repairs cover also pays parks to carry out immediate works to make customer units safe and watertight following insured events. “Our team of Business Development Managers carry out regular reviews of parks and their risk management measures to make sure we can provide competitive premiums to holiday caravan and park home owners,” added Gareth.
Leisuredays Insurance
01422 396 693
www.leisuredays.co.uk/park-insure