Old Oaks Pamper Pooches

Posted on June 26, 2015

Old Oaks Pamper Pooches

A range of dog-friendly initiatives have been implemented at Old Oaks Touring Park near Glastonbury.

It’s famous the world over for its music festival – but now Glastonbury is also hitting the right note for dog lovers, thanks to the Old Oaks Touring Park.

The award-winning camping and caravan site is putting pooches on a pedestal by providing them and their owners with a range of dog-friendly facilities.

A hot water doggy shower has installed at the park as well as a dedicated washing machine and tumble dryer for laundering pet bedding. A large securely-fenced exercise area has been sectioned off specifically for dog walking and the park has compiled a list of dog-friendly discovery walks, restaurants and local attractions. But, of course, not all establishments relish Rovers – so the Old Oaks has teamed up with a local dog walking business which will take the lead when owners wish to venture out alone.

James and Tara White are the husband-and-wife management team at the Old Oaks Touring Park which has been in the same family’s ownership for over 30 years.

New Park Guests Create a Buzz

Posted on June 26, 2015

New Park Guests Create a Buzz

Drovers Way Holiday Caravan Park took delivery of two hives for up to 100,000 honey bees this summer.

The family owners of a Tees Valley holiday park are welcoming thousands of extra guests this year – each of which will be accommodated and fed for free.

Drovers Way Holiday Caravan Park near Stockton-on-Tees is now a safe haven for honey bees which have been dropping dramatically in number over recent years. Park owners Chris and Helen Brown took delivery in April of two hives which will become the homes for up to 100,000 honey bees this summer.

Their thriving future at Drovers Way is almost a certainty thanks to the large number of high nectar-bearing blooms on the ten acres of grounds.

The park’s initiative follows news that it has been named as a 2015 winner of the prestigious David Bellamy Conservation Award for protecting the natural world.

New Owners For Center Parcs

Posted on June 24, 2015

New Owners For Center Parcs

Center Parcs UK has been acquired by Canadian investment firm Brookfield Property Partners.

The UK Center Parcs holiday resorts business has been sold to a Canadian investment firm.

Brookfield Property Partners, a Toronto-based company, announced it was buying the UK holiday village company from its private-equity owners, Blackstone for an undisclosed sum of funds.

Brookfield will take ownership of five Center Parcs sites in the UK, each consisting of holiday homes set in 400 acres of woodland. The company’s occupancy levels have averaged approximately 97 per cent over the last five years. The transaction is due to complete by the end of July. Center Parcs Europe will remain a separate business.

Martin Dalby, chief executive of Center Parcs, commented: “This announcement marks the beginning of an exciting new chapter for Center Parcs. From the first time we met, Brookfield has demonstrated a real understanding of our business and I am absolutely convinced that we can work together to achieve our strategic goals”.

Camping Boost For Happy Kids

Posted on June 24, 2015

Camping Boost For Happy Kids

Camping has a positive impact on children’s lives according to new research by The Camping and Caravanning Club.

Children who camp in the great outdoors at least once a year do better at school and are healthier and happier. Those are the findings of a UK study carried out by the Institute of Education at Plymouth University and The Camping and Caravanning Club.

Parents and children around the UK were asked a series of questions which looked at the educational, psychological and social benefits of the camping experience to children of all ages.

More than four out of five parents thought camping had a positive effect on their children’s school education. 98 per cent of parents said camping makes their kids appreciate and connect with nature; while 93 per cent felt that it provided useful skills for later life.

Sue Waite, associate professor at the Plymouth Institute of Education said: “Interestingly, the parents surveyed believed camping supported the key curriculum subjects of geography, history and science and actually, that stacks up because the most common camping activities were natural – such as rock pooling and nature walks – where children were getting to understand ecosystems and identify lifeforms, respecting nature and the environment.”

Chemical Leak At Haven Park

Posted on June 23, 2015

A chemical leak at Wild Duck Holiday Park near Great Yarmouth led to around 40 people needing treatment for breathing difficulties.

Chemical Leak At Haven Park

Almost 40 people were treated by paramedics following a chemical leak at a Haven holiday park swimming pool.
Emergency services, including police, fire and ambulance crews, were called to Wild Duck Holiday Park in Belton near Great Yarmouth in Norfolk.
Norfolk Fire Service said vehicles including an environmental protection unit dealt with a chlorine leak. The immediate area was evacuated and a 20 metre cordon was put in place.
Casualties were taken to three local hospitals to be treated for breathing difficulties.
Superintendent Roger Wiltshire of Norfolk Constabulary said: "The incident was quickly contained and the site has now been declared safe by Norfolk Fire and Rescue Service. The casualties have now been transferred to hospital to be treated and there is no further risk to those staying on the site or to anyone living locally.”

Parks Urged To Become Living Wage Accredited

Posted on June 10, 2015

A Cornish park has become the first in the UK to be accredited as a Living Wage employer.

Parks Urged To Become Living Wage Accredited

Mother Ivey’s Bay Holiday Park in Cornwall has become Britain’s first holiday park to be an accredited Living Wage employer and is urging other parks to follow suit.

Park director Patrick Langmaid believes that such a move is the perfect way for any business to demonstrate its social responsibility. “Our decision to pay the Living Wage, currently set at £7.85 per hour outside London, will add around £12,000 a year to our annual wage bill in the future,” says Patrick.

According to the industry’s trade body, the British Holiday & Home Parks Association, Mother Ivey’s is leading the way in becoming accredited by the Living Wage Foundation. Around 1,100 other businesses of all types in the UK have already signed up to the organisation.

“I strongly believe there is more to business than short-term profits and that long-term interests are most often best served by looking beyond the balance sheet,” said Patrick. “By putting the principles of social responsibility at the heart of our decisionmaking, we are resonating with the way many of our customers now feel about how companies should behave.

“We don’t regard wages as just another cost, but as a means of recognising and rewarding the hard work of our staff team, all of whom are incredibly loyal to our business, including many who have been with us for more than ten years.”

There is more information about the Living Wage Foundation accreditation at www.livingwage.org.uk

Hospitality Most Sociable Industry

Posted on May 29, 2015

Those working in the hospitality industry are the most likely to socialise and find life-long friends with people they’ve met through their jobs.

Hospitality Most Sociable Industry

The hospitality industry has been revealed as one of the most sociable sectors to work in with almost half of those surveyed stating that they see colleagues socially at least once a month.

According to the study of 2,792 full-time workers in the UK, those working in hospitality, construction and retail are the most likely to socialise and find life-long friends with individuals they’ve met through their jobs.

Respondents were initially asked if they considered themselves a sociable person whilst at work, with the vast majority (73 per cent) agreeing. Of these participants, 49 per cent stated that they indulge in nights out or social activities with their colleagues at least once a month, with a further 13 per cent admitting their answer was closer to once a week.

Lyndon Wood, CEO and creator of www. constructaquote.com which carried out the survey said: “Considering the fact that we spend more time with our co-workers than our partners, family members or children, it seems pretty crucial that there are individuals within a workplace that we can identify, socialise and become good friends with.

“Not only will having strong friendships within the workplace help ease any stress or pressure that might come alongside the job, they are no doubt key in ensuring high rates of staff retention."

Exceeding Expectations

Posted on May 20, 2015

Carmenta offers the ideal solution for bespoke projects – both indoors and out.

Exceeding Expectations

They say the trick to full occupancy in the holiday business, is knowing what the punters want…even before they do! Case in point – holiday spas and hot tubs. Once considered an unnecessary nuisance – these days, switched on marketeers, vow the addition of a hot tub will increase the likelihood of an on-line booking by 70 per cent.

Where spas and hot tubs lead, wellness now follows whetting an appetite for sauna, steam, experience showers and a host of relaxation treatments. Leading UK suppliers, Anapos, report a sharp spike in wellness project enquiries in the past nine months. “The increase in interest in the home wellness market puts more pressure, in turn, on commercial venues to constantly raise the bar but they will always look at return compared with investment.

Martyn Wood, national sales director at Anapos Thermal Spa Equipment advises holiday park operators to think carefully about the target audience of their spa offering and recommends providing a bolt-on children’s area, to keep the kids entertained while the adults enjoy the spa. “A good spa facility will attract customers from far afield, so it’s worth investing to put your spa ahead of others in the area.

“The appeal of a spa is the peace and quiet, so keeping to an ‘adults only’ policy is advisable. However, on a holiday park the majority of guests will more than likely be staying with children, so I would suggest offering a children’s play area or club to keep the children amused while the adults enjoy the spa facilities.”

Holiday parks can also benefit from opening the spa up to non-residents. Offering spa day packages and spa weekend breaks can be real money spinners if charged at premium spa prices. For those that are looking to expand their spa offering, or to add a new spa, Martyn suggests offering a selection of elements that will make your spa stand out from the crowd: “As a starting point, a basic spa should ideally include a hydro pool, a minimum of three thermal cabins, around four to six treatment rooms and a nice relaxation area is a must.

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Parks Find Winning Ways

Posted on May 19, 2015

All the 2015 AA Caravan and Camping Awards winners were recognised for their achievements at the lunch held at the Aztec Hotel in Bristol.

Parks Find Winning Ways

The 2015 season has got off to a flying start for eleven of the UK’s top campsites after they were recognised at the recent AA Caravan and Camping Awards 2015.

Oakdown Touring and Holiday Park in Sidmouth, Devon was named the winner of the AA Campsite of the Year for England and the overall winner for 2015, while Witches Craig Caravan and Camping Park in Stirling and Bron Derw Touring Caravan Park in Conwy were named Campsite of the Year Scotland and Wales respectively.

Alistair Franks of Oakdown Touring and Holiday Park said: “We are all absolutely delighted with our award. We are continually investing in Oakdown to improve our facilities across the board to make our guests as comfortable as possible and we are thrilled that the commitment shown by us and our staff has been recognised by the judges of this prestigious awards scheme.”

The annual AA Caravan and Camping Awards recognise the best of the best when it comes to the nation’s caravan and camping sites. The winners are selected by the AA’s team of expert inspectors who travel the length and breadth of the country to ensure that campers can be confident of high standards wherever they see the AA Pennants at a campsite.

David Hancock, co-ordinator of the AA Caravan and Camping Scheme commented: “Today’s campers expect so much more than previous generations. Just because we’re away from home doesn’t mean we don’t want home comforts like privacy, clean and warm bathrooms and good access to the internet.”

David added: “Customer care is one thing that all our award winners have paid attention to. How well guests are looked after from the moment they arrive can make or break any holiday.

“Location also plays a significant part – the park must be in a place people want to visit and improvements to facilities can also score highly, especially if they have enhanced that all-important customer experience.”

All the 2015 award winners were recognised for their achievements at the lunch held at the Aztec Hotel in Bristol. The awards lunch also marked the official launch of the 47th AA Caravan and Camping Guide, which has details of over 900 fully inspected and independently graded camping parks across the UK.

Playground Upgrades

Posted on May 19, 2015

RSS Playground Inspection and Maintenance recently
completed a substantial refurbishment of a 7-tower HAGS SMP play unit at Sundown Adventureland.

Playground Upgrades

The outdoor play area at Sundown Adventureland in Nottinghamshire has recently been transformed into a state-of-the- art play zone, with help from RSS Playground Inspection and Maintenance.

An independent inspection of the play unit identified significant timber decay, leaking from roofs and rusting of metal components. The park’s owners faced an estimated replacement cost of £200,000, but RSS stepped to provide a more cost effective solution.

RSS undertook a full site survey identifying all the defective items and proposed a full refurbishment. The fixed price for the complete refurbishment totalled £76,000, a little over a third of the cost of a replacement unit and took around four months to complete.

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Old Oaks Pamper Pooches