Put Fun Into Fundraising

Put Fun Into Fundraising

Put Fun into Fundraising

Big-hearted team members at Paignton’s Beverley Holidays are being celebrated as charity champions after creating a £7,500-plus windfall for good causes in 2017.
They raised not just cash but also smiles a-plenty through a raft of fun activities in which staff and often holiday guests took part.
The charity total will be split between the park’s chosen charities which include Macmillan Cancer Support, Cancer Research UK, the Marfan Trust, and Ovarian Cancer Action.
Receptionists, entertainers and other members of the holiday park’s award winning team all took part in a series of imaginative money-raising initiatives.

Camping Education Boost

Camping Education Boost

ABOVE: Children receive education boost from camping experience.

A recent study for The Camping and Caravanning Club reports four out of five parents believe camping has a positive effect on their children’s education, with 59 percent agreeing it should be added to the national curriculum.
The One Poll Survey revealed one in three adult campers believe children are happier when camping, and 64 percent agreeing camping holidays can improve a child’s social skills and mental health.
Geography, history and science were flagged as the subject areas most likely to be positively affected by nights under canvas, a result of children experiencing time closer to nature.
Encouraging youngsters to experience camping first-hand, The Duke of Edinburgh’s Award (DofE) gives 14 to 24 year olds the chance to explore the great outdoors, learn valuable skills and enjoy life-enhancing experiences.

Motorhome Lifestyle Trend Continues

Motorhome Lifestyle Trend Continues

A Somerset touring park, which saw motorhome visitors leap by almost20 percent last year, predicts the passion for freewheeling lifestyles will continue in 2018.

Bath Chew Valley is making itself even more motorhome friendly.

Bath Chew Valley is making itself even more motorhome friendly.

But Bath Chew Valley Caravan Park, set in the tranquil Mendip Hills, says the on-trend image of motorhomes is not just driving up bookings. It’s also bringing down the average age of guests as younger couples increasingly view them as a way of making holidays more of an adventure at any time of the year.
Now the family-run park has moved to make itself even more motorhome friendly by providing pitch facilities for campervans and motorhomes up to nine metres long.
It’s also introduced its own by-the-hour car hire facility so that guests can explore the countryside in greater comfort, and park more easily in nearby destinations such as Bath and Cheddar Gorge.
Director Keith Betton says that in contrast to when the park first started, almost half of his park’s pitches are now occupied each night by motorhomes:  “Motorhomes enjoy a very chic image, and I’m sure that’s helped by their association with music festivals, film sets, and the spirit of laid-back living,”said Keith.  “Add to this the fact that motorhomes are all about discovery with ever changing horizons to enjoy, and you can see why they appeal especially to younger couples.
“And there’s no need to sacrifice comfort these days, thanks to recent design innovations. Even compact motorhomes now boast home comforts such as full-size beds, luxury shower-rooms, fully-equipped kitchens and central heating.
“We’re seeing an ever-widening range of ages on the park, and motorhome owners are just as keen as our touring caravan guests to enjoy socialising together!” added Keith.
Based in picture-postcard countryside near Bishop Sutton, five-star Bath Chew Valley is an adults-only park which has scooped a raft of awards for its quality standards. They include previous firsts in the adults-only category of the annual “Top 100 Sites” survey, as voted for by readers of Practical Caravan and Practical Motorhome.  World-famous botanist David Bellamy has also praised the park’s care for its abundant wildlife, and honoured Bath Chew with his Conservation Award at its top gold level.  The park’s 45 pitches are spread across more than four acres of landscaped grounds, and has been owned by the Betton family for over 20 years.

Sara Scoops Prestigious Business Award

Sara Scoops Prestigious Business Award

Sara Scoops PrestigiousSara Bertin, Finance Director at Shorefield Holidays, has been named Board Level and Senior Executive of the Year at the prestigious Women in Business Awards. Now in its fourth year, The Business Magazine’s 2017 WiB Awards aim to celebrate, encourage and inspire successful and aspiring business women in the south.

Simon Pollock, Chairman and Managing Director of Dorset and Hampshire-based Shorefield Holidays, says: “We are delighted that Sara’s commitment and dedication have been recognised with this award. “Two-thirds of our management team and half of our whole team are women, and learning and development are encouraged at all levels throughout the business.”

Sara joined the family-run company specialising in holiday homes and holidays on the south coast in 1980, after qualifying as a chartered accountant with Grant Thornton, and is the daughter of Dr Robert Pollock, who founded the park in 1958. At that time, Shorefield owned one park and over the years this has grown to seven parks.

Generation Game

Generation Game Generation Game

In a sector still dominated by family-run businesses, the Barton Homes Group is the very definition of a close-knit family concern. Managed by a father and son team, the group has 40 years’ experience of managing high quality residential parks across the UK.

Their parks in Devon, Somerset and Lancashire are well run havens of peace, convenience and security for a retired and semiretired clientele. Barton Homes Group also has significant plans for expansion, recently adding the prestigious Seascapes Park, at Clevedon, to their portfolio. Barton Park Homes was established in 1978 when the Barton family opened their first residential park in Morecambe, Lancashire. At that time, there were just 20 traditional static caravans on the site.

The family completely redeveloped the site, replacing the caravans with stylish residential park homes. Since 1978, Barton Park Homes has gone from strength to strength, acquiring and developing residential parks all over the country. The current portfolio of parks consists of four parks (one currently undeveloped), each in a carefully chosen location in Devon, Somerset, Lancashire and North Yorkshire. The company head office is located in Lancashire, reflecting their roots in the North West.

Generation Game 2The Barton family enjoys building personal relationships with all their clients. Father and son owners of the Barton Homes Group, Charlie Senior and Charlie Junior, personally visit each park on a regular basis to ensure that everything is up to standard and, most importantly, that their residents are happy. “I have been visiting the parks with my father since I was a boy. Now I am proud to have taken over the reins and work alongside Charlie Senior keeping up the family traditions,” says Charlie Barton Junior.

Willowgrove Leisure Park and Fishery in Lancashire is Barton Park Homes’ northern flagship park, situated in the attractive Wyre Valley on the Fylde Coast. Voted one of the top ten places to live in the North West, this area is close to the shops and facilities of picturesque Preesall and Knott End-On-Sea, and only ten minutes drive from the attractions of Blackpool. The scenery of the beautiful Lake District is just an hour away.

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British Tourism Oscars

British Tourism Oscars

Contenders for the British Travel Awards - which include entries from the leading holiday parks nationwide – have now been whittled down toBritish Tourism Oscars the finalists. The awards, dubbed Britain’s ‘Tourism Oscars’ attracted 1.3 million public votes last year, with Devon’s Beverley Holidays amongst the select final seven in the “Best UK Family Holiday / Holiday Park Operator” category. Director of Beverley Holidays, Nicola Furneaux, said news of its shortlisting is a thrilling climax to a very successful summer at the park: “Here at Beverley we have been welcoming guests to the English Riviera for almost sixty years, and our big-hearted team are passionate about providing holiday memories that last a lifetime.

“We are committed to offering our guests a seaside escape like no other, and have invested heavily in our accommodation and facilities this year to ensure we offer the best possible holiday experience,” said Nicola.The British Travel Awards are the largest and most influential poll of consumer opinion on tourism providers, with high quality standards and service being the main criteria.

Show Time

Show Time

Show TimeHoliday park entertainment has significantly evolved from the first Redcoats of the 1930 and the Hi-De-Hi era of the Sixties. Operators of parks, large and small, still agree that getting the entertainment recipe right remains crucial to ensure happy, satisfied customers.

Celebrating their 75th year in 2018, Ladram Bay Holiday Park in Devon offers a packed family entertainment programme that would put any corporate chain to shame. “We do our best to make sure there’s plenty for families to enjoy all together,” explains Carla Newman, Marketing and Events Manager at Ladram Bay.

“As a family-run business, we know that spending quality time as a family is what really matters.” An entertainments team of five plus and an Entertainments Manager run all the daily entertainment at the park. This includes kids’ club sessions, activities and a full programme of family friendly entertainment from six until midnight in high season. Most evenings end with a spectacular team show.

AUTUMN AUDITIONS

As a former Entertainments Manager at Ladram Bay herself, Carla is well placed to explain how their entertainment ethos works. “We audition for team members in November and rehearsals start in January,” explains Carla. “We like to get our team in place early and design our shows around their skills. In this, our approach at Ladram Bay is very different to a corporate group.” Personalising the shows around the team is a positive step for both customers and staff. “We develop the programme together. All the team are involved in the creative process which helps everyone to perform at their best for our customers,” says Carla. Entertainments Manager Kelly works with an agency to source external acts such as bands, cabaret, singers and magicians that perform at the park every Saturday night and on Tuesdays in peak season.Show Time 2

The team at Ladram Bay work so closely with the Vern Allen Group that the park even hosts the agency’s Showcase event each November. Management teams from other parks often visit the Showcase to select their own acts for the new season. “We do get a good return on investment but it’s really not about the money,” says Anna. “It’s about creating an enjoyable experience for all of our guests. If we didn’t have this level of entertainment, Ladram Bay wouldn’t be the five star park we are today.” Searles in Norfolk, owned and managed by the same family for 83 years, boasts an entertainment programme created and managed by Entertainment Manager Anna Hallard of Resort Entertainments. She oversees an in-house entertainments team and is responsible for booking external acts. Through this connection, Searles also benefits from close links to the Princess Theatre in Hunstanton of which Anna’s father-in-law Brian Hallard and Paul and Andrew Searle are Directors.

To find out more about putting on a show, subscribe to Holiday Park Scene here.

Stitch In Time – Landscaping

Stitch In Time - Landscaping Focus

Stitch In TimeThey say planning is the key to success and in the case of outdoor space and landscaping – a well thought-out strategy will pay huge dividends not least by avoiding costly mistakes. A useful starting point is to focus on the ‘unique selling point’ of your park or for types of clientele.

If a significant proportion of your guests are young adults on a short stay, you will want to provide ‘robust’ spaces with plenty of secure seating. Clever use of security-style planting such as prickly or thorny plants, will deter access to other protected areas. On the other hand, if the bulk of your long-term residents are more mature, ensure that there are safe and attractive ornamental spaces immediately around the living areas and communal spaces, but keep them clear from debris and obstacles and use non-slip surfaces.

DUTY OF CARE

For younger guests, preparing suitable landscaping options can prove even more challenging, ensuring that play areas are safety compliant and you can demonstrate appropriate ‘duty of care’. “People often stay in a holiday park to feel more connected with the local outdoor environment, explains Martin Howe of Wykeham Mature Plants, “But it is the holiday park itself that will bring repeat custom.

“A holiday park business cannot rely solely on their location or the surrounding countryside and must provide attractive, functional spaces,” advises Martin. “Why would you stay on a site, even if there are amazing views of the surrounding countryside, if the site itself is untidy, unloved, looks unprofessional, and even potentially dangerous?” Martin encourages holiday parks to have a clear idea of what they want to achieve and how it will benefit the business and customers alike.

“Prioritise key areas and the timescale in which you need to address them,” he advises, “Large planting schemes, as well as needing significant initial outlay, will also require maintenance, so plan for this from the start and don’t take on more than you can handle in one go,” he continues. Stitch In Time 2

“Balance this with the logistical benefits (lower transport costs, less disruption in the long term, etc) of larger jobs and decide whether to undertake a single, major project or whether to break it into smaller, more manageable chunks,” Martin adds.

Knowledge of site conditions are also essential before preparing large scale landscaping works, specifically the growing conditions in each location (drainage, soil type, exposure, etc) as well as any other limiting factors, such as access by children and proximity to grazing animals. “Select plants accordingly – planting the right plant in the right place will avoid problems later,” warns Martin.

PLANTING SEASON

There is often a wider, or cheaper, selection of suitable plants available during the traditional planting season, which is during dormancy (November to March); for many holiday parks this coincides with the off-season, so this is the ideal time to plant horticulturally, commercially, and logistically to minimise disturbance to your customers. Naturally, demand for planting services at this time of year is high so plan ahead.

To read more about prepping and planning for landscaping work please subscribe to Holiday Park Scene here.

COMPANY CONTACTS

FORDINGBRIDGE Tel.01243 55 44 55 www.fordingbridge.co.uk

WOODLAND HORTICULTURE LTD Tel. 01458 441122 www.woodlandhp.co.uk

WYKEHAM MATURE PLANTS Tel. 01723 862406 www.wykehammatureplants.co.uk

Look Before You Leap

Look Before You Leap

Look Before You LeapWatch out! Watch out! There is a plethora of non-compliant holiday hot tubs about. And with the onus on park operators and holiday let landlords to show duty of care, the holiday sector is being urged to look before you leap and check those hot tub credentials.

Currently acknowledged as the must-have search criteria for holiday bookers, there are potentially hazardous pitfalls that many holiday park operators are falling into when offering the hot tub experience to guests. In recent years, a significant number of holiday park operators and holiday let owners have purchased and operate portable spas which are in fact, domestic hot tubs, only designed for home use, and not intended for commercial markets. Often these hot tubs are not suitable for rental lodges and do not comply with the guidance within the Health & Safety Executive’s control of Legionella and other infectious agents in spa-pool system (HSG282), which was released in January 2017.

BEST PRACTICE

Although the HSG282 is not statutory law, it is considered best practice and is viewed as an approved code of practice. The standard would be used in a court of law as a measure of whether or not a risk holder has complied ‘as far a reasonably practical’ to meet the requirements of the Health & Safety at Work Act 1974. “A lot of holiday parks are not aware, or worse still, ignore the health and safety guidance that is published relating to hot tub use and control of Legionella in spa pools in business and commercial settings,” comments Chris Brady of 1 Stop Spas, Lincolnshire, whose sister company, SpaTech also runs training for holiday park operators and holiday let landlords.

Look Before You Leap 2“This poses the greatest risk to the use of hot tubs, particularly in a business setting like a holiday park.” In accordance with regulations made by the Health & Safety Executive, regular testing of both pH and disinfection should be made at least three times a day and the results logged and kept for at least five years. A monthly microbiological test is also required, testing for Legionella every quarter. The Management of Spa Pools booklet insists that the tub ‘needs to have a continuous chemical feeder built into the spa to continuously treat it with disinfectant’. These devices are not always installed into a hot tub at the point of manufacture and would therefore have to be retro-fitted at a later stage.

TICKING BOXES

Says Chris: “The release of HSG282 is very particular for all the right reasons, however, there were little or no hot tubs available on the market that ticked all of the criteria that HSG282 recommends. “Now that the industry has taken time to digest the detail released in HSG282, we are starting to see manufacturers designing and producing hot tubs which will be fit for purpose and comply with HSG282 in the very near future.”

For more unmissable advice on hot tub rentals please subscribe to Holiday Park Scene here .

COMPANY CONTACTS

1 STOP SPAS/SPATECH TRAINING Tel. 01522 300737 www.1stopspas.com

SPA SOLUTIONS Tel. 01536 540122 www.spasolution.co.uk

URBAN CEDAR HOT TUBS Tel. 01934 833 844 www.urbancedarhottubs.co.uk

Luring Activity Lovers

Luring Activity Lovers 

Luring Activity LoversAn all-action holiday park near York, Thornton Lodge Country Retreats says its planned 20 bespoke lodges, to own and rent, are designed to satisfy the growing appetite for outdoor challenges among guests.

The park, based on a 220-acre farm owned by the same family for over 70 years, is winning a national reputation for the excellence of its country sport activities. Its extensive fishing lakes and clay pigeon shooting facilities provide the opportunity for all ages to learn traditional sporting skills under expert tuition.

There are equestrian facilities on offer including stabling, cross country, show jumps and regular events, plus instant access to some of North Yorkshire’s finest cycling and walking routes. The new lodges will sport luxury features such as hot-tubs, high-end furnishings, glass-fronted decking, and spectacular views across the park’s lakes and the surrounding Howardian Hills.