First Guests Arrive At Woburn Center Parcs

Posted on July 3, 2014

Center Parcs Woburn Forest Village is predicted to inject £20 million into the local economy.

First Guests Arrive At Woburn Center Parcs

The doors were officially opened at the fifth Center Parcs village at the beginning of June, with an estimated 350,000 guests expected to visit each year. It is hoped that the village will inject over £20 million into the regional economy annually.

Martin Dalby, CEO of Center Parcs, said: “After years of hard work, dedication and passion, we’re thrilled to be welcoming our first guests to Woburn Forest and strongly believe the new village has all the ingredients for a very special family break”.

The new village boasts Center Parcs’ largest subtropical swimming paradise, along with an Aqua Sana spa, 625 lodges, a 75 bedroom hotel, six spa suites and a host of restaurants, shops and leisure activities.

Woburn Forest is one of the largest development projects of its kind in Britain for many years and represents a £250 million investment. Center Parcs owners Blackstone invested £100 million in the project whilst the remaining £150 million was financed from four UK lending banks.

“Center Parcs Woburn Forest will provide a massive boost to the area,” says Martin. “In addition to the 1,200 people employed in the construction of Woburn Forest, we have recruited and trained 1,500 employees, most of which live within a 15 mile radius. These are local jobs for young local people.”

Last year Center Parcs welcomed 1.7 million guests to its four existing Villages, the opening of Woburn Forest will increase that figure to over 2 million.

Butlins Defends Holidaymakers’ Legal Action

Posted on July 3, 2014

Over 200 holidaymakers are suing Butlins after suffering a gastric illness while staying at the Bognor Regis resort between May and July 2011.

Butlins Defends Holidaymakers’ Legal Action

Butlins’ parent company Bourne Leisure says it will ‘robustly defend’ legal action being taken by more than 200 holidaymakers in relation to problems at their Bognor Regis resort in 2011.

Legal firm Irwin Mitchell is representing more than 215 holidaymakers following a denial of liability by Bourne Leisure. Court proceedings relate to an outbreak of illness at the Bognor Regis resort between May and July 2011.

The holidaymakers are said to have cited a range of issues at the resort, including undercooked food, flies seen on and around food, pigeons on tables, rude staff, managers ignoring requests for help and asking ill guests to leave early, sewage smells around the resort, a cloudy swimming pool with slime around the edges, and failure to clean communal areas.

Elizabeth Tetzner, at Irwin Mitchell, who is representing the holidaymakers said: “Our clients have given us worrying accounts of their stays, including concerns regarding cleanliness, standards of food preparation and service as well as their treatment by staff.

"Bourne Leisure has denied liability and as such our clients have been left with no other option than to issue court proceedings as they seek justice for their ruined holidays.

“Gastric illness can have a devastating impact on people’s health and the effects of it cannot be underestimated,” she said.

In response, Butlins issued a statement, which read: “We will robustly defend this speculative action raised at the High Court in Birmingham. We operate our resorts to the highest health and safety standards and work closely with the Health and Safety Executive to ensure that our guests’ safety takes priority.

“Our standards of cleanliness and hygiene are recognised throughout the tourist industry worldwide. Such is our reputation on health issues that environmental officers from around the UK have described our policies and procedure as outstanding.”

First Guests Arrive At Center Parcs Woburn Forest

Posted on July 3, 2014

Center Parcs Woburn Forest Village is predicted to inject £20 million into the local economy.

First Guests Arrive At Center Parcs Woburn Forest

Center Parcs has welcomed its first guests to the new Woburn Forest village in Bedfordshire.

The doors were officially opened at the fifth Center Parcs village on Friday June 6th, with an estimated 350,000 guests expected to visit each year. It is hoped that the village will inject over £20 million into the regional economy annually.

Martin Dalby, CEO of Center Parcs, said: “After years of hard work, dedication and passion, we’re thrilled to be welcoming our first guests to Woburn Forest and strongly believe the new village has all the ingredients for a very special family break”

The new village boasts Center Parcs’ largest Subtropical Swimming Paradise, along with an Aqua Sana spa, 625 lodges, a 75 bedroom hotel, six spa suites and a host of restaurants, shops and leisure activities.

Woburn Forest is one of the largest development projects of its kind in Britain for many years and represents a £250 million investment. Center Parcs owners Blackstone invested £100 million in the project whilst the remaining £150 million was financed from four UK lending banks.

“Center Parcs Woburn Forest will provide a massive boost to the area,” says Martin. “In addition to the 1,200 people employed in the construction of Woburn Forest, we have recruited and trained 1,500 employees, most of which live within a 15 mile radius. These are local jobs for young local people.”

Last year Center Parcs welcomed 1.7 million guests to its four existing Villages, the opening of Woburn Forest will increase that figure to over 2 million.

Park Holidays UK Trigger £6m Investment

Posted on June 1, 2014

Encouraging Park Holidays UK investment decision, was a start to the year which saw the highest-ever volume of holiday sales in its 25-year history, despite the turbulent weather. Pic: Park Holidays UK.

Park Holidays UK Trigger £6m Investment

Park Holidays UK has announced a multimillion investment programme for 2014 which will see new features and facilities introduced at all of its parks in south and west England.

The group says that the aim is to make the holiday experiences of guests even more appealing, and to ensure that the parks maintain quality standards of the highest order.

The schedule of work for the £6 million investment was drawn up with the assistance of feedback from its many holiday home owners. In a survey at the start of this year, homeowners were invited to submit a wishlist of what would improve the quality of their holiday lifestyles.

Partly as a result of the consultation, Park Holidays UK parks will see enhanced gym and fitness facilities, professional landscaping, redesigned restaurants and bars, and improved roads and lighting.

“Owners of holiday homes, who often spend many weeks of the year on our parks, are ideally placed to tell us what they consider would improve their experience,” said Tony Clish, group director of Park Holidays UK. “Their suggestions benefit the tens of thousands who come each year for short breaks and holidays, and work has already started on many of their recommendations.”

Other investments will include the proposed redevelopment of the group’s popular Riviera Holiday Park in Brixham. Subject to planning consent, the project will include the introduction of 75 extra holiday lodges and a new management building which will include a café/bar and gym facilities.

Summer Set To Be The Hottest On Record

Posted on May 6, 2014

Holiday parks across the UK and Eire should be gearing up for a sizzling summer according to German weather experts. Pic: Hendra Holiday Park.

Summer Set To Be The Hottest On Record

It may have been the wettest winter in a hundred years, but the UK holiday industry should be getting set for a sizzling summer, if we are to believe scientists, who are 75 per cent certain that 2014 will be the hottest on record for the UK and Eire.

The weather is being linked to the El Niño pattern, which occurs when waters on the Pacific equator become unusually warm, which can lead to disruptive changes in ocean and wind currents across the globe. In a study published by the PNAS journal, scientists in Germany claim they are able to forecast El Niño trends a year in advance, up from six months currently forecast, LiveScience reported.

Meanwhile VisitBritain is forecasting a record-breaking 2014 for tourism. The national tourism agency is expecting an increase of 2% in overseas visitor numbers, resulting in an estimated spend of around £21.5 billion, representing growth of 4.2% in nominal terms.

Sandie Dawe, chief executive at VisitBritain said: “Government investment in the millions will bring tourism returns in the billions. This year is set to be a record – it just goes to show what can be achieved with a clear strategy and cooperation across all the major Government agencies promoting Britain overseas.”

It is business as usual for holiday park operator Park Holidays UK, who announced a record number of bookings in January and February, despite many of their parks being located in areas worst hit by winter’s savage storms. The company’s 23 parks are all based on the coast across Devon and southern and eastern England where some of the strongest winds, highest tides and most persistent downpours were measured. Holiday guests, it says, are unlikely to find any trace of the batterings received from the weather which caused millions of pounds worth of damage to other parks in Britain. March opening “We suspected that the affected parks would be fully dried out in time for our March opening, but thought it fair to offer booked customers a refund, or change of date or park. We’ve also been able to assure all of our of holiday home owners that their properties have successfully weathered the storms, and are now awaiting their return,” said group director Tony Clish.

The government has recently launched a £10 million scheme to provide hardship funding for SME businesses in areas affected by the floods. Eligible businesses will be able to claim for funding for things like immediate clean-up costs, materials, and exceptional costs to help them continue trading. If any affected company is unable to file accounts or other documents on time as a direct result of the floods, Companies House will agree an extension and not collect the penalties which apply for late filings. The helpline number to call for more information is 0300 456 3565.

Riding The Waves

Posted on May 4, 2014

A highlight at Golden Coast is the Wavesurfer simulator, allowing guests to brush up on their surfing and body boarding skills.

Riding The Waves

Capitalising on a prime seaside location, Woolacombe Bay Holiday Parks own and operate four 4-star holiday parks around the village of Woolacombe in North Devon.

Frequently voted the best beach in Britain, the location is a unique mix of sandy beaches, rolling fields and the rugged beauty of Exmoor National Park, all within a stone’s throw of the Woolacombe Bay sites.

Kevin Darvill, sales and marketing director at Woolacombe Bay comments: “The most crucial aspect to the success of our parks has to be the beach. Woolacombe’s beach is quite simply gorgeous and offers everything from a traditional bucket and spade holiday to surfing. Of course the beach alone isn’t enough to encourage customers to stay with us and for that we try to ensure we offer lots for every age to do and great places to stay.”

The family run business was established over 50 years ago, and the four parks now welcome international and UK guests from February to November each year. The parks are hire fleet only, meaning that there are no caravan sales activities, but the company does offer caravans, lodges, villas, apartments and traditional farmhouses along with high quality camping and touring facilities at all four parks.

“We’ve seen big changes in where customers want to stay,” explains Kevin. “A few years ago smaller, older caravans were in demand as budget options, but over the past couple of years there really has been a trend for extended families with several generations or two families sharing higher quality caravans. In response to this, we recently replaced a fifth of all our caravans, meaning our average caravan age is now just 3 years old.” He adds: “Then there’s the rise in popularity of the short break. A week’s holiday in July and August is still the mainstay at those times, but in term time we’ve had to adapt to more short breaks and change the offering to suit the demographic.”

Golden Coast is the company’s biggest park, offering 342 rental units and 93 touring pitches, plus the widest range of leisure facilities, including a ten lane bowling alley, a 17th Century pub and a high ropes course. Making the most of the park’s Atlantic facing location, a surf school and unique surfing simulator enables guests to try surfing no matter what their ability.

“Customers are always looking for something new and different, wanting the best experience they can get for their hard earned holiday time. There’s a continuous demand for new activities, particularly those that can be used whatever the weather. In the run up to and after the Olympics we saw a big demand for more sports activities to, so we’ve introduced sports complexes at all our parks,” says Kevin.

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Woolacombe Bay Holiday Parks
Tel. 0843 2080 377
www.woolacombe.co.uk

New Campaign To Support British Tourism

Posted on May 2, 2014

It is hoped that the new VisitEngland campaign will boost holiday bookings and support businesses affected by the bad weather earlier in the year. Pic: VisitEngland, Chris J Parker.

New Campaign To Support British Tourism

A new £2million government funded campaign has been launched to support businesses affected by the recent severe weather and to drive holiday bookings in England.

VisitEngland, the country’s national tourist board, has developed a campaign with two distinct elements - events focused on providing business support and a tactical marketing campaign called ‘Spot On England’, aimed at boosting bookings.

While tourism businesses in the main have been unaffected by the severe weather conditions, and the resounding message from industry has been ‘business as usual’, recent research by VisitEngland shows that 10% of consumers say that have been put off taking a trip to affected areas.

To combat this negative perception VisitEngland has launched a dedicated marketing campaign in the UK as well as in Belgium, Germany, and the Netherlands, called ‘Spot on England’. The campaign will promote England with great value offers to inspire holiday bookings. In addition, VisitEngland is partnering with a number of destinations to organise events around the country where tourism businesses can gain free access to experts on building design, communications, social media, marketing and legal issues to ensure greater resilience against severe weather conditions in the future.

Work Hard, Play Hard

Posted on March 20, 2014

Work Hard, Play Hard

Butlins are continuously investing to make sure that their resorts are up to the standards that modern British families expect.

Celebrating its 78th birthday this year, Butlins has successfully stood the test of time and remains a firm favourite among families and holidaymakers looking for a break a little closer to home.

Owned by Bourne Leisure, Butlins welcome more than 1.6million guests to their three resorts each year, spread acrossthe season from February half term through to New Year’s Eve. Around half of the guests that visit each year are repeat visitors, illustrating a strongsense of brand loyalty. The company attributes its success to being a family inclusive resort, offering a huge variety of shows, entertainment, activities and dining and accommodation choices at affordable prices. Dermot King, managing director at Butlins reveals: “We know that the key to success is continuous investment into the resorts to make sure that we keep the standard that modern British holidaymakers expect.

Our aim is to provide holiday resorts where families can happily enjoy a holiday in a safe, secure and appealing environment. Families work hard to come away and we aim to give them a break from the daily routine of normal life and let them spend quality time together, whilst we take care of the hard work.”

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Tasty Breaks

Posted on December 19, 2013

Butlins offers a total of 58 eating and drinking outlets and venues at their three seaside locations.

Tasty Breaks

WITH millions of British holidaymakers heading for holiday parks in the UK this year, one of the major attractions for most visitors was that the cooking would be done for them.

Catering is the vital ingredient of the holiday park business menu. From high-class restaurants to family-friendly pizza cafes, the choice on offer at many locations is vast.

Quality food and good surroundings are key to the restaurant enjoyment factor with staff service and excellent menus par for the course in these competitive times.

In May Jeremy Marks was appointed food and beverage retail manager for Center Parcs’ Woburn Forest, which will open in spring next year.

Jeremy has more than 25 years’ experience and will be responsible for the F&B and Retail offering available to short break guests at the Village.

Jeremy worked for Wagamama for more than eight years, then Giraffe for six years and was instrumental in creating the Giraffe burgers and cocktails brand which was launched in 2012, introducing funky burgers, music and cocktails across the UK.

With a wide range of restaurants, cafes and shops, Center Parcs’ Woburn Forest will offer a variety of cuisines ideal for families on a short break. Jeremy will be responsible for food and drink development, menus, food and drink products, restaurant and café staff, F&B operations - as well as health and safety.

Says Jeremy: “At Woburn Forest, like the other Center Parcs, the cafes will offer a relaxing, cosy space to enjoy a beverage and a light bite with family or friends.

“There will also be a wide variety of restaurants, with delicious food to try including Italian, American, British, Indian and Dutch (by this we mean our much-loved Pancake House) and a modern, fun, exciting environment.

“There will also be a brand new restaurant - The Shearing House. This restaurant will be a relaxed, contemporary restaurant serving classic British cuisine. This restaurant has a very local link as it gets its name from Woburn’s history as an area famous for sheep shearing.”