Holiday Park Scene Magazine

THE ORRYN LODGE from Pinelog transforms the park landscape with a striking roofline and an inviting, experience-led design. With thoughtful design inside and out, The Orryn encourages guests to relax, socialise and create lasting memories in every season.

The increasing importance of experiential holiday park accommodation…

Holiday park accommodation is no longer a functional backdrop to a break away. It now shapes how guests relax, socialise and remember their stay. Comfort, design quality and usable space increasingly influence booking decisions and revenue.

The Orryn, the latest lodge design from Pinelog, has been developed in direct response to guest demand for memorable, experience-led accommodation. Rather than focusing solely on the internal layout, the design treats the lodge as a complete living environment, inside and out.

A defining feature is its projecting roofline. Architecturally, it creates a strong visual identity on park. Practically, it transforms external decking into a sheltered, year-round living and entertaining space. The extended roof projection provides protection for hot tubs, seating and dining areas, and can even accommodate a sauna, allowing operators to add premium features that remain usable in all seasons.

Like all lodges in the Pinelog range, The Orryn benefits from a fully bespoke approach. Layouts can be adapted to suit different guest profiles and park strategies, with options including integrated saunas, games rooms, accessibility features and pet-friendly additions.

These reflect growing demand for wellness, entertainment and multi-generational stays, while helping parks differentiate their offer and increase per-stay revenue. As experiential travel continues to shape the holiday park sector, Pinelog’s bespoke offering continues to lead the way in helping park operators move their accommodation into a central part of the guest experience, delivering stronger appeal and long-term commercial value. For luxury, memorable timber lodges, speak to Pinelog’s expert design team.

Pinelog
01246 942842
www.pinelog.co.uk

FAMILIES CAN NOW ENJOY hassle-free four-night getaways with meals and unlimited drinks included at 42 Parkdean Resorts across the UK.

Parkdean Resorts is making UK family holidays easier and more affordable than ever with the launch of its all-inclusive offer at 42 parks nationwide. Following a successful trial at ten parks in 2025, the holiday operator is now rolling out the upgrade across coastal and countryside destinations in England, Scotland, and Wales.

Available exclusively on four-night Monday-to-Friday breaks during select spring and early summer dates, the all-inclusive package covers three meals a day and unlimited soft drinks, including Costa Coffee. Prices start from just £25 per adult and £10 per child per day, offering families a simple, cost-effective way to enjoy a stress-free getaway.

For example, a family of four can enjoy four nights of accommodation, meals, and drinks for under £93 per day—a saving of over £300 compared with standard bookings. Guests can book the package in advance or add it after arrival at parks such as Bideford Bay in Devon, Camber Sands in Sussex, or White Cross Bay in the Lake District.

With over 65 parks, Parkdean Resorts provides activities for all ages, from swimming and mini golf to high ropes and arts and crafts, making it one of the UK’s largest and most family-friendly holiday operators. The all-inclusive offer is designed to combine convenience, value, and the beauty of the UK’s most scenic holiday destinations.

MEADOW BAY VILLAGES’ team celebrates after winning two top awards at the British Travel Awards.

Meadow Bay Villages is celebrating a double triumph at the British Travel Awards, taking home accolades as Best Small Company for UK Family Holidays and Best Small Company for UK Short Breaks.

The awards, voted for by nearly half a million consumers, are widely recognised as the most influential in the UK travel industry. Winners were announced at a ceremony at the Grosvenor House Hotel in Mayfair, attended by senior figures from across the tourism and travel sector.

Chief Executive Geoffrey Smith said the recognition was particularly special given the group has only been operating for 18 months. “To be recognised so early in our journey is incredible and reflects the commitment of our amazing team to providing outstanding holiday experiences,” he said.

Meadow Bay Villages operates four parks, including Billing Aquadrome in Northamptonshire, a peaceful lakeside retreat, and Hayling Island Holiday Park in Hampshire, which now offers luxury platinum-grade caravans with private hot tubs, as well as dog-friendly gold standard units.

The group also runs Golden Leas and Hollybush Farm Holiday Parks on the Isle of Sheppey. Over the past 18 months, Meadow Bay Villages has invested £17 million in regenerating its parks, enhancing leisure facilities and accommodation for guests and holiday homeowners.

Castlerigg Hall Holiday Park in Keswick has been voted the most popular camping destination in Great Britain by campers from 33 European countries. The accolade comes from the ACSI, Europe’s largest publisher of camping information, which represents more than 9,400 campsites across the continent.

The family-run park, operated by the Jackson family since 1938, topped the poll for its combination of location, quality, and hospitality. David Jackson, who runs the park with his wife Jill and son Josh, said the award was “ a fantastic feather in the park’s cap” and praised his team for their contribution.

Castlerigg Hall offers a range of accommodation, from traditional camping pitches to luxury holiday caravans and touring pitches for motorhomes. The park also features innovative Hex Pods, sustainable glamping units with underfloor heating powered by renewable energy, furnished living areas, and kitchen and bathroom facilities beneath hexagonal glass roofs.

Earlier this year, the park won the 2025 Cumbria Tourism Award for Regenerative Tourism, recognising its commitment to protecting and enhancing the natural environment. Castlerigg Hall is a longstanding member of the Holiday and Residential Parks Association (HARPA).

ABOVE: Outside the Dutch headquarters of the ACSI, David Jackson and his wife Jill and their son Josh receive the organisation's top UK award from two of its senior holiday park inspectors.

We visit Silverdale Holiday Park, just outside Carnforth, is Holgates' flagship, blending top facilities with a welcoming, family-friendly atmosphere...

Silverdale isn’t just a place to stay – it’s a destination in its own right. At the heart of the park is the impressive leisure complex, where guests can enjoy two swimming pools, a fully equipped gym, steam room, sauna, and spa pool.

Whether you’re after a morning workout, a relaxing soak, or fun with the family, the complex caters to every need. Beyond the pools, the park offers a large restaurant and bar, bowling alley, arcade, soft play area, and an ice cream parlour. Open seven days a week, these facilities make Silverdale an all-weather, all-ages destination where there’s always something to do.

ACCOMMODATION FOR EVERYONE
Silverdale’s accommodation options are designed to suit all types of guests. Luxury lodges, offer a home-from-home experience for holidaymakers or owners looking for a longer stay. Touring pitches provide spacious, well-maintained spots for caravans and motorhomes, while still feeling part of the park’s welcoming community.

This variety makes the park perfect for multi-generational families, couples, or groups of friends. By combining holiday and ownership options, Holgates ensures every visit is tailored to its guests’ needs, providing comfort, convenience, and a touch of indulgence.

AERIAL VIEW OF SILVERDALE Holiday Park’s central leisure facilities set within the beautiful Arnside & Silverdale National Landscape.

STUNNING NATURAL SURROUNDINGS
One of Silverdale’s standout features is its location. Set within the Arnside & Silverdale National Landscape, the park is surrounded by natural beauty and offers guests easy access to scenic walking and cycling routes.

From cliff-top strolls with sweeping views to gentle countryside trails, outdoor enthusiasts have plenty of ways to explore the area. For those in lodges or touring pitches, mornings can start with panoramic vistas across Morecambe Bay, while evenings provide the perfect backdrop for a sunset walk. The combination of top-notch facilities and natural scenery creates a holiday experience that’s both relaxing and energising.

FUN FOR ALL THE FAMILY
Silverdale has something for everyone. Children can enjoy soft play, the arcade, and bowling, while adults can unwind in the restaurant, gym, or spa. Communal spaces also encourage families and friends to spend time together, while the park maintains a peaceful, welcoming atmosphere for those who prefer a quieter break.

The team at Silverdale really brings the Holgates ethos to life. Friendly, approachable, and attentive, staff make guests feel genuinely welcome. With around 200 employees across the Holgates group, Silverdale benefits from a mix of experienced full-time and seasonal staff, all committed to delivering that personal, family-run service that Holgates is known for.

DINING AND SOCIALISING at Silverdale’s restaurant and bar, a welcoming hub for meals and evening entertainment.

QUALITY AND SUSTAINABILITY
Silverdale’s five-star AA and VisitEngland ratings are testament to the park’s consistently high standards. Holgates also places a strong emphasis on sustainability, from energy-efficient measures to carefully considered landscaping, ensuring the park respects and enhances its beautiful surroundings.

Recent investments across the group, such as new lodges at Beetham Holiday Park, show Holgates’ commitment to growth and improvement, and while Silverdale already sets the benchmark, ongoing investment keeps the park modern, welcoming, and perfectly suited to today’s holidaymakers. A Holiday to Remember After a full day exploring Silverdale, it’s clear why it’s Holgates’ flagship park.

Whether you’re swimming in the pool, dining in the restaurant, or taking a walk along the cliffs, Silverdale offers a holiday experience that’s fun, relaxing, and memorable. For families, couples, or friends looking for a high-quality destination in the North West, Silverdale Holiday Park perfectly combines excellent facilities with stunning surroundings, making every stay a chance to create lasting memories.

Silverdale Holiday Park
T.01524 701508
www.holgates.co.uk/our-parks/silverdale

A Family Legacy Shaping Five-Star Escapes in the North West...

With more than seven decades of heritage behind it, Holgates Holiday Parks stands as one of the North West’s most established and respected holiday park operators.

Still proudly family-owned, the business has grown steadily while remaining rooted in the values that first defined it in 1956: quality, care and a genuine passion for helping guests create lasting holiday memories. Today, Holgates operates a portfolio of 10 parks, predominantly located across the stunning landscapes of Lancashire and Cumbria.

Nine of these parks sit within 10 to 15 minutes of the Carnforth and Silverdale area – a location long admired for its proximity to the Arnside & Silverdale National Landscape, the Lake District and the Yorkshire Dales. The tenth park extends the brand’s reach into the Ribble Valley, offering a contrasting but equally compelling countryside setting.

A CAREFULLY BALANCED PORTFOLIO
Holgates’ portfolio reflects a deliberate and considered approach to growth. None of the parks are residential, allowing the business to remain focused exclusively on holiday and holiday ownership experiences. Six parks welcome both holiday guests and holiday homeowners, while four parks are dedicated entirely to ownership, offering owners a peaceful, community-focused environment.

Across its six holiday parks, accommodation options are varied and tailored to different guest needs. Five parks offer a combination of holiday caravans, touring pitches and glamping pods, while Hollins Farm stands out as a touring-only park enhanced by two thoughtfully positioned glamping pods.

Complementing the parks is the Holgates Collection of 11 self-catering cottages, all located within easy reach of the core Carnforth and Silverdale area, further strengthening the brand’s appeal to multi-generational families and longer-stay guests. This diversity enables Holgates to attract a wide demographic – from touring enthusiasts and first-time holidaymakers to loyal owners who return year after year.

SILVERDALE HOLIDAY PARK’S flagship leisure complex, featuring indoor swimming pools, spa facilities and a fully equipped gym, open seven days a week.

FLAGSHIP FACILITIES AT SILVERDALE
Silverdale Holiday Park is widely regarded as the flagship of the Holgates portfolio, setting the benchmark for facilities and guest experience across the group. At the heart of the park is a comprehensive leisure complex that rivals many standalone attractions. Open seven days a week, the complex features two swimming pools alongside a fully equipped gym, steam room, sauna and spa pool.

Beyond leisure, guests and owners can enjoy a large restaurant and bar, a bowling alley, arcade, soft play area, pitch & putt, ice cream parlour and on-site shop – creating a true all-weather destination. Silverdale also serves as Holgates’ head office, reinforcing its role as the operational and cultural hub of the business.

INVESTMENT WITH LONG-TERM VISION
Recent years have seen continued investment across the estate, with a strong focus on enhancing quality rather than expanding at pace. A standout project has been the redevelopment at Beetham Holiday Park, where 20 new lodges and caravans have been added across a two-phase development.

The first phase completed in 2023, with the final phase finished in 2025, reflecting Holgates’ long-term commitment to careful, phased growth that respects both guests and surroundings. This approach has allowed the business to future-proof its parks while maintaining the character and tranquillity that its owners and guests value.

SET IN THE HEART OF THE NORTH WEST, Holgates parks offer easy access to beautiful walking routes through coast, countryside, and the Arnside & Silverdale National Landscape.

PEOPLE AT THE HEART OF THE BUSINESS
Holgates employs approximately 200 staff across its parks, a mix of full-time and seasonal roles. As a family-run business, the emphasis on personal service and staff engagement is clear, with many team members developing long-term careers within the group.

This stability not only supports consistent service delivery but also reinforces the welcoming atmosphere that has become synonymous with the Holgates name.

ETHOS, CHALLENGES AND SUSTAINABILITY
Holgates’ ethos is rooted in its family heritage and trusted reputation. The business positions itself as a provider of exceptional coastal and countryside escapes, where quality facilities are matched by genuine personal care.

This philosophy has proven particularly valuable during a period of wider industry challenges, including rising operational costs, changing guest expectations and increased focus on sustainability. In response, Holgates has continued to invest in energy efficiency measures across its parks, alongside thoughtful park layouts and landscaping that minimise environmental impact.

Sustainability is approached as an ongoing commitment rather than a single initiative, aligned with the company’s desire to preserve the landscapes that underpin its success.

GLAMPING PODS NESTLED IN NATURAL surroundings, providing a contemporary holiday option across selected Holgates parks.

RECOGNITION AND COMMUNITY COMMITMENT
Quality and consistency have been recognised through industry accolades, with all Holgates parks holding five-star ratings from both the AA and VisitEngland. Netherbeck Holiday Park has also received the prestigious VisitEngland Rose Award, while the Ribble Valley park was named a winner at the 2025 Stars in Tourism Awards.

Beyond tourism, Holgates places strong emphasis on community and charitable engagement. Each year, the business selects a charity to support across its parks. In 2025, Holgates chose Breast Cancer Now, setting an ambitious fundraising target of £10,000 – a figure the team exceeded, reaching £10,319!

LOOKING AHEAD TO A MILESTONE YEAR
As Holgates approaches its 70th anniversary in 2026, the focus remains firmly on the future while honouring the past.

With a loyal customer base, a well-invested portfolio and a clear sense of purpose, the business is well positioned to continue delivering five-star holiday experiences for generations to come Holgates Holiday Parks is a family-owned holiday park operator with over 70 years of experience in delivering high-quality coastal and countryside escapes across the North West of England.

With a portfolio of 10 five-star parks and a collection of luxury holiday cottages, Holgates is known for its commitment to quality, personal service and long-term investment.

Holgates Holiday Parks
01524 701508
www.holgates.co.uk/our-story

Cabins and lodges have moved firmly from the margins to the mainstream of the holiday park sector...

Once viewed primarily as functional accommodation, they are now central to how parks define their brand, attract new audiences and drive long-term value. Design, build quality and the experience created both inside and outside the unit increasingly shape how guests choose where to stay — and how they remember their break.

Today’s holidaymakers are looking for more than a roof over their heads. They want space to relax, places to socialise, and accommodation that connects them to their surroundings. Timber cabins and lodges are particularly well placed to deliver this, offering warmth, character and a strong visual identity while sitting naturally within rural, woodland and waterside settings.

For park operators, they also provide flexibility — supporting everything from short breaks and off-season stays to premium upsells such as hot tubs, saunas and wellness features. This growing emphasis on experience-led accommodation is reshaping investment decisions across the sector.

Operators are placing greater value on durability, energy efficiency and year-round usability, alongside bespoke layouts that reflect the needs of families, couples, groups and multi-generational guests. External space has become just as important as internal design, with decks, covered terraces and outdoor living areas extending the usable footprint of each unit.

In this Cabins & Lodges focus, Holiday Park Scene explores how thoughtful design, quality construction and strategic placement are helping parks maximise returns while enhancing the guest experience. From innovative lodge concepts to real-world case studies, this section highlights why cabins and lodges have become one of the most powerful tools available to today’s holiday park operators.

CABINS AND LODGES now play a defining role in park identity, guest experience and long-term value, blending design quality with meaningful connections to the landscape.

NORWEGIAN LOG CABINS EXPAND THE LAKESIDE EXPERIENCE
In the heart of Somerset’s picturesque Cary Valley lies Viaduct Fishery, a gem among Britain’s commercial fisheries. Established in the early 1980s and lovingly managed by the Long family since 1999, this 23-acre haven boasts six mature, well-stocked lakes teeming with specimen carp, F1s, silvers, and mixed species.

Open year-round with dawn-to-dusk day tickets, it has long drawn anglers seeking both challenge and serenity amid natural surroundings that feel far removed from the modern world. Yet Viaduct is no longer solely a day-ticket destination for the dedicated rod. Over recent years, the site has evolved into a complete holiday experience, thanks in large part to the addition of luxurious Norwegian log cabins.

These seven beautiful cabins, supplied by the renowned specialists at Norwegian Log, have transformed the lakeside offering, blending authentic Scandinavian craftsmanship with the tranquil beauty of the Somerset countryside. What makes these cabins so special? Norwegian Log has been a market leader in premium log construction for over four decades, delivering high-specification buildings that prioritise insulation, durability, and year-round comfort.

Crafted from solid timber, the cabins provide that signature cosy warmth in winter while remaining pleasantly cool during summer months, an ideal match for Britain’s changeable climate. At Viaduct, the range includes one-, two-, and three-bedroom options, catering perfectly to couples seeking a romantic escape, families wanting space to spread out, or groups of friends enjoying a shared angling adventure.

Several cabins sit lakeside, granting guests their own private fishing pegs right on the doorstep. Imagine waking at first light, brewing a cuppa, and casting a line without leaving your accommodation. Others offer stunning lakeview positions overlooking Middle Lake and the rolling Cary Valley, where mist often rises gently from the water at dawn, creating scenes of almost painterly tranquillity.

THOUGHTFULLY POSITIONED AND SENSITIVELY DESIGNED, The log cabins from Norwegian Log have transformed Viaduct Fishery into a multifaceted holiday destination.

Some lodges even feature private hot tubs on the decking, perfect for unwinding after a day’s fishing, with the soft glow of sunset reflecting across the lake. Inside, the cabins feel inviting and surprisingly spacious. The natural wood finishes create a warm, rustic ambience, complemented by modern essentials: fully equipped kitchens, comfortable bedrooms, gas central heating, double glazing, and free Wi-Fi.

It is the best of both worlds, timeless log-cabin charm without sacrificing any creature comforts. This expansion reflects a growing trend in the holiday park sector: the demand for stay-and-play destinations where non-anglers can relax while partners pursue their passion. At Viaduct, the cabins ensure everyone benefits.

Families can enjoy peaceful walks around the lakes, children can spot wildlife, and partners can soak in the hot tub or explore nearby attractions like Glastonbury, Yeovil, or the Somerset Levels. The on-site tackle shop stocks everything needed, making it effortless to focus on enjoyment rather than logistics. From Norwegian Log’s perspective, Viaduct represents an exemplary project.

Their cabins are built to exacting standards, ensuring longevity and minimal maintenance, qualities that holiday park operators value highly. As demand for these Somerset retreats continues to rise, the partnership is poised for further growth, with hints of additional cabins in the pipeline to meet enthusiastic bookings.

In an era where holidaymakers seek authentic, nature-immersed escapes, Viaduct Fishery stands out. The Norwegian log cabins do far more than provide accommodation; they enhance the entire lakeside experience, turning a renowned fishery into a multifaceted destination for relaxation, recreation, and reconnection.

Whether you are a lifelong angler or simply someone who appreciates the restorative power of water and woodland, Viaduct offers something truly special. The marriage of world-class fishing with these exquisite Scandinavian-inspired cabins proves that thoughtful development can elevate a site without compromising its natural soul. As the Long family and Norwegian Log continue their collaboration, Viaduct is set to remain one of the Southwest’s premier holiday and angling retreats for years to come.

Norwegian Log
0118 9669 236
www.norwegianlog.co.uk

Protecting Today's Parks in an Increasingly Complex Risk...

Holiday parks and caravan sites have rarely operated in a more complex and fast-moving environment. Shifting guest expectations, digital booking journeys, extreme weather events, rising regulatory demands and increasing asset values are all reshaping how parks operate.

Against this backdrop, insurance is no longer a background administrative task — it has become a central pillar of business resilience and long-term sustainability. Today’s holiday parks look very different from those of a generation ago.

Alongside traditional touring pitches and static caravans, many sites now feature luxury lodges, glamping pods, on-site leisure facilities, retail outlets, food and beverage operations, and increasingly sophisticated online booking and payment systems. While these additions enhance guest experience and revenue potential, they also create a broader and more interconnected risk profile.

Property damage, public liability, employer’s liability, business interruption, customer-owned assets and digital exposure all intersect on a modern holiday park. Ensuring that insurance cover evolves alongside the business — rather than lagging behind it — has never been more important. Weather-related risks continue to be one of the sector’s most pressing challenges.

Storms, flooding and fire account for a significant proportion of claims, often with high severity and knock-on impacts. Climate volatility is placing greater strain on park infrastructure, drainage systems and siting decisions, while the density of caravans and lodges means that a single incident can escalate rapidly across multiple units.

At the same time, park operators are increasingly responsible for managing risk not only to their own assets, but also across hundreds — sometimes thousands — of customer-owned holiday homes on site. Damage to one unit can have consequences for neighbouring pitches, shared services and the wider reputation of the park, reinforcing the importance of coordinated, specialist insurance solutions.

Beyond physical risks, holiday parks are now firmly digital businesses. Online reservations, contactless payments, customer databases, Wi-Fi networks and automated systems bring efficiency and convenience for both guests and operators. However, they also introduce cyber risks that were barely on the radar a decade ago. Cybercrime is no longer confined to large corporations.

HOLIDAY PARKS are operating in an increasingly complex risk environment, where the right insurance cover plays a vital role in long-term resilience.

Small and medium- sized businesses are increasingly targeted, often because they are perceived as easier entry points with fewer safeguards in place. For holiday parks, a single cyber incident can disrupt bookings, compromise personal data, damage customer trust and lead to significant financial and regulatory consequences.

As reliance on digital systems grows, cyber insurance is fast becoming an essential consideration rather than an optional extra. This feature explores how specialist insurance solutions are responding to the evolving risk landscape faced by holiday parks. From protecting operators against emerging cyber threats, to safeguarding customer-owned caravans and lodges and managing complex site-wide liability, the focus is shifting from reactive cover to proactive protection.

Crucially, it highlights the importance of working with insurers who genuinely understand the realities of holiday park operations. Generic commercial policies may appear cost-effective on the surface, but they can leave dangerous gaps in cover when claims arise. Specialist providers bring sector-specific insight, tailored wordings and practical support that reflect how parks actually function day to day.

Later in this feature, Holiday Park Scene speaks directly to two leading insurance specialists who offer expert insight into different — but equally critical — areas of risk management. In the first contribution, Kevin Minnear, Head of Underwriting at Compass Insurance, examines the growing threat of cybercrime and explains why holiday parks are increasingly exposed.

He outlines common vulnerabilities, the potential impact of an attack, and why cyber insurance should now be viewed as a core component of a modern park’s risk strategy. We also hear from Gareth Walker, Head of Leisuredays Development, who focuses on the insurance of customer-owned holiday caravans and lodges.

His insight explores current claims trends, highlights the real-world impact of storms, floods and fire, and explains how proactive risk management and specialist partnerships can protect owners, operators and the wider site ecosystem. Together, these expert perspectives reinforce a simple but powerful message: insurance today is about far more than recovery after loss.

It is about preparedness, protection and peace of mind. For modern holiday parks operating in an increasingly complex risk environment, the right insurance strategy is not a cost to be minimised — it is an investment in stability, reputation and long-term success.

Please read the Cyber-Crime special by Compass Insurance here: https://www.holidayparkscene.com/lets-not-go-viral/ 

Please read the latest article from Leisuredays Insurance here: https://www.holidayparkscene.com/peace-of-mind-for-parks-from-leisure-days/

One of the increasing risks facing all businesses is cyber-crime. Computers now sit at the centre of almost every commercial activity, enabling consumers to find what they want quickly, pay for it, and have it delivered next day or even same day. The holiday industry is no different. Consumers search for destinations, read reviews, compare prices and then book and pay online.

Computers and the internet are intrinsic to 21st century trading. As an insurance professional, one of the most challenging products to sell to a customer has been Cyber Insurance. Ten years ago, when the cover was relatively inexpensive, we couldn’t give it away — there was absolutely no interest. Fast forward to today and the environment has changed dramatically.

Cyber-crime frequently hit the headlines and claims are rising. Major companies such as Marks & Spencer, the Co-op and Jaguar Land Rover have all been affected. Even government departments have suffered from cyber-attacks.

These attacks can lead to serious business interruption, significant costs in identifying and removing malware and further investment in security to prevent recurrence. On top of this, businesses may have to face ransom demands to regain control of their systems and, if found to have inadequate security, fines imposed by the Information Commissioner’s Office (ICO).

WHAT HAS ALL THIS GOT TO DO WITH HOLIDAY PARKS?
Cyber-crime is on the rise, and in the online world no one is immune. It is easy to assume that only large companies are targeted because those incidents make the news - but they are just the tip of the iceberg.

Small businesses are frequently targeted due to;
Perceived Vulnerability: Attackers often see SMBs as easier targets with weaker security.
Data Value: Even small businesses hold valuable customer data useful for identity theft and fraud.
Supply Chain Access: Small businesses can be used as entry points into larger digital supply chains

Holiday parks typically operate websites, booking systems, computerised accounts and billing. It’s surprising how much customer data is held, and if you hold customer data, you are responsible for protecting it.

SO, WHAT ARE THE MAIN RISKS?
• Financial Costs: Direct losses from theft, ransom payments, recovery costs (IT forensics, data restoration), legal fees, and potential fines.
• Operational Disruption: Ransomware and other attacks can halt business operations for days, leading to lost income and productivity.
• Reputational Damage: A data breach can undermine years of trust and goodwill.
• Data Loss: Compromise of sensitive customer and business data, including intellectual property.
• Business Failure: A significant number of small businesses never recover from major cyber-attacks
• What exactly are cyber-attacks or cyber-crime?
• Phishing: Fake emails tricking employees into revealing credentials or installing malware.
• SQL injection: An SQL injection happens when a cyber-criminal embeds harmful code into a webpage or application to access data.
• Malware/Ransomware: Malicious software that encrypts files and demands payment for their release.
• Denial-of-Service attacks (DoS): Flooding a system with traffic to make it unusable
• Man-in-the-Middle attacks: During a man-in-the-middle cyber-attack, a cyber-criminal will intercept conversations, transactions, and the transfer of data between the victim and a service they’re trying to use.
• Social Engineering: Manipulating people through fake emails, calls, or messages to gain access.

WHAT COVER IS AVAILABLE?
There are many providers of Cyber Crime or Cyber Liability cover which keeps the market competitive. Most will offer a comprehensive cover including:
• Data breach
• Security failure
• Illegal threat
• Cyber attack

The precise scope of cover will depend on the insurer and the policy wording. If a cyber-attack strikes, policies may also help with:
• Additional business expenses
• Data recovery costs
• Public relations costs

The consequences of cyber-crime are serious for both the business and their customers. The ICO can impose fines of up to £17.5 million or 4% of a firm’s annual global turnover, whichever is higher. British Airways were fined £20M for a data breach and Marriott Hotels £18.4M. The ICO has teeth and isn’t afraid to use them!

Compass Insurance
0344 274 0276
compassparks.co.uk

Leisuredays specialises in working with UK holiday parks to insure customer-owned holiday caravans and lodges. Parks refer owners directly to Leisuredays, where a dedicated team of more than 60 advisers is available seven days a week to quote, arrange cover, issue documents and manage renewals. Or customers can self-serve online and arrange their insurance with Leisuredays. Parks benefit from a valuable, ongoing income stream on policies sold and renewed.

Gareth Walker, Head of Leisuredays Development, says: “Parks appreciate how easy it is to refer owners to us and trust our specialist team to deliver great service. With increasing regulatory demands and pressure on staff time, many parks now prefer to direct customers to a specialist provider so park teams can focus on sales, customer experience and day-to-day operations and the continual development and improvement of their park/s.”

Claims trends have remained broadly consistent. Storm damage was Leisuredays’ most common claim in 2025, as well as escape of water and accidental damage. Flooding and fire losses continue to be the most severe in terms of overall cost, often leading to major repairs or full replacement of caravans and lodges. “We’ve also seen cases where a fire in one caravan has spread to neighbouring units,” Gareth explains.

GARETH WALKER, Head of Leisuredays Development.

“That really highlights the importance of every owner on a park having insurance in place, not just for their own protection, but to help manage wider financial and liability risks across the park.” Leisuredays continues to work proactively with parks at risk of flooding, alongside its underwriter Intact, and an independent flood consultant.

Risk mitigation measures such as siting units above flood levels, flotation systems, earth bunds, drainage improvements, and flood walls help protect parks and support the continued availability of flood cover at sustainable premiums for owners. Key policy benefits of Leisuredays’ holiday caravan and lodge insurance include cover for storm, flood, fire, theft and accidental damage, with many policies arranged on a new-for-old basis.

Where a unit is written off, cover includes costs for debris removal, plus re-siting and reconnection costs for replacement units. Emergency repairs cover also pays parks to carry out immediate works to make customer units safe and watertight following insured events. “Our team of Business Development Managers carry out regular reviews of parks and their risk management measures to make sure we can provide competitive premiums to holiday caravan and park home owners,” added Gareth.

Leisuredays Insurance
01422 396 693
www.leisuredays.co.uk/park-insure

The AA Caravan & Camping Awards 2025–26 have once again set the benchmark for excellence across the UK’s camping, glamping and holiday park sector, recognising operators that are raising standards, innovating sustainably and delivering memorable guest experiences at a time when demand for high-quality outdoor stays shows no sign of slowing.

This year’s awards celebrate 13 standout sites across the UK, from coastal touring parks and woodland retreats to luxury glamping destinations, all selected following rigorous inspections by the AA’s expert team. Together, the winners reflect a sector that continues to evolve – balancing affordability with premium touches, and environmental responsibility with commercial success.

At the top of the honours list, St Helens in the Park, North Yorkshire, was named AA Campsite of the Year for England and crowned Overall Winner. The park impressed inspectors with its exceptional facilities, immaculate presentation and consistently high levels of customer satisfaction.

Set within a mature, landscaped environment, St Helens in the Park exemplifies how traditional camping and touring can be elevated through thoughtful design, attentive management and a strong sense of place. The accolade reinforces North Yorkshire’s position as a powerhouse for domestic tourism and highlights how well-run parks can thrive by focusing on quality, community and repeat custom rather than scale alone.

Elsewhere, the AA Glamping Site of the Year title went to Camp de Rêves in Guernsey, Channel Islands. The award recognises the site’s ability to deliver a high-end glamping experience while remaining rooted in its natural surroundings.

WHITEFIELD FOREST Touring Park, Isle of Wight – awarded AA Campsite of the Year for South East England

With demand for glamping continuing to grow among couples and families seeking comfort without compromising on the outdoors, Camp de Rêves stands as an example of how design-led accommodation and strong storytelling can differentiate a destination in a competitive market. Sustainability also took centre stage, with The Quiet Site in Cumbria awarded AA Sustainable Park of the Year.

Long regarded as a pioneer in environmentally responsible tourism, The Quiet Site continues to demonstrate that sustainability and commercial viability are not mutually exclusive. From renewable energy initiatives to waste reduction and nature-first planning, the park shows how long-term investment in green practices can enhance guest appeal while future-proofing the business.

The national campsite winners further highlight the geographic and operational diversity of the sector. Whitefield Forest Touring Park on the Isle of Wight and Old Hall Caravan Park in Lancashire were both recognised as National AA Campsites of the Year, reflecting excellence in customer experience, facilities and location.

Whitefield Forest’s woodland setting and strong connection to the island’s tourism offer underline the value of destination-led marketing, while Old Hall Caravan Park demonstrates how well-established touring parks can continue to evolve and compete through ongoing investment and attention to detail. Regional winners across England also showcased the strength of local operators.

Parks such as Love2Stay Shrewsbury (Heart of England), Alders Caravan Park (North East England) and Treloy Touring Park (South West England) illustrate how tailored offerings – from activity-led stays to peaceful rural escapes – can meet the varied expectations of today’s campers and tourers. Beyond the headline winners, the awards also recognised progress and adaptability within the industry.

HOPTON HOLIDAY VILLAGE, Norfolk – awarded AA Holiday Park of the Year, highlighting excellence in large-scale holiday park operations.

Eye Kettleby Lakes in Leicestershire took home AA Most Improved Campsite of the Year, highlighting the impact of targeted upgrades and responsive management. Hallsdown Farm Touring Park in Devon was named AA Small Campsite of the Year, proving that smaller operations can compete at the highest level through personal service and a clear identity.

Meanwhile, Hopton Holiday Village in Norfolk received AA Holiday Park of the Year, underlining the continued relevance of larger holiday villages within the wider outdoor accommodation landscape. With strong entertainment offerings, accommodation choice and coastal appeal, the park demonstrates how holiday parks can successfully cater to multi-generational audiences while maintaining quality standards.

Hosting the awards, Simon Numphud, Managing Director at AA Media, noted that British camping and caravan parks are “more inspiring than ever,” offering everything from peaceful rural retreats to dramatic coastal locations. His comments reflect a broader industry reality: guests increasingly expect more than just a pitch or pod – they are seeking experiences, authenticity and reassurance around quality.

All award winners are featured in the 58th edition of the AA Caravan & Camping Guide, reinforcing the continued importance of trusted third-party endorsements in influencing booking decisions. For park operators, recognition from the AA remains a valuable marketing asset, supporting both direct bookings and wider destination visibility.

As the sector looks ahead to the 2026 season, this year’s winners provide a clear snapshot of where the industry is heading: towards higher standards, stronger sustainability credentials and guest experiences that turn first-time visitors into loyal advocates. For holiday park owners and operators, the message is clear – investment in quality, people and purpose continues to pay dividends.

We Look Back at the Land Leisure & Tourism Show 2025...

The Land Leisure & Tourism Show returned in November 2025, welcoming thousands of visitors from across the holiday park, attraction, resort, farm business and wider hospitality and tourism sectors. Across two busy days, the show once again proved itself to be a key industry meeting point, bringing together forward-thinking operators keen to explore new ideas, discover practical solutions and gain insight from experts shaping the future of leisure.

With more than 250 exhibitors on the show floor, the event showcased a diverse mix of products and services. Global brands such as Mars Wrigley sat alongside established sector suppliers including Gemapark, leading online booking systems specialist, Outdoor Living Hot Tubs and PIB Insurance Brokers.

Attendees were able to explore everything from interior furnishings and landscaping equipment to booking systems, guest experience technology and high-impact entertainment attractions. Alongside the exhibition, a packed programme of seminars, workshops and panel discussions provided valuable insight into the trends, challenges and opportunities facing today’s leisure and tourism operators.

The show was officially opened by Geoffrey Smith, CEO of Meadow Bay Villages, whose keynote set the tone for the event. Smith highlighted the importance of innovation rooted in a deep understanding of the guest. “If you can make the park compelling, an experience that feels like an escape, then why wouldn’t people keep coming back?” he said.

OUR OWN BETH CONNOR was at the event distributing the latest issue of Holiday Park Scene Magazine.

He encouraged operators to focus on the fundamentals: understanding who their customers are, creating a welcoming environment, serving great food and providing opportunities for people to spend time together. Efficiency, Smith stressed, should always be tied to guest value. Wellness tourism was another recurring theme.

Simon Wright, Managing Director of Walter Geering, reminded audiences that wellbeing begins the moment guests arrive. “True wellness starts with how you feel when you arrive at your destination. It’s not an add-on – it sets the tone for the entire stay,” he explained. Branding and authenticity also took centre stage.

Derry Green, Founder of Secret Garden Glamping, noted that guests remember experiences rather than aesthetics, while Natalie Green, Head of Performance Media at Sykes, emphasised the importance of trust and storytelling in building meaningful brand connections. Operational resilience was explored by James Sinclair, Founder and CEO of Fabadousa, who spoke candidly about managing seasonality and cash flow.

Event specialist Sam Beech of Laughing Bulldog Events closed with practical advice on creating standout experiences, from competitor research to influencer partnerships. With its blend of innovation, insight and collaboration, the 2025 Land Leisure & Tourism Show once again reinforced its status as a must-attend event. The show will return in 2026, promising even more exhibitors, expertise and opportunities for operators to thrive.

Please pre-register to join us again in 2026 to explore the future of land, leisure, and tourism.
Land Leisure & Tourism Show 2026
www.lltshow.com/pre-register-2026

HOSEASONS SIMON ALTHAM hosting in style and setting the tone for an unforgettable evening.

How the UK’s leading staycation event explored guest experience, innovation and long-term growth in Brighton…

The Hoseasons Conference continues to be one of the largest and most influential events in the UK holiday and Staycation industry, and the 2025 event truly lived up to that esteem. In vibrant, bracing Brighton, a jam-packed agenda was lined-up for attendees, with a variety of industry delegates leading the exhibition.

The theme of this year was “Beyond Bookings”, chosen by panellists to highlight the opportunity in honing the guest experience to secure repeat bookings. Whether it’s a memory making activity whilst on holiday, or a personalised email that speaks directly to the customer’s reason to book, the opportunities to encourage guests back again and again, are endless.

The two-day event featured insight from over 40 key industry suppliers, speakers and delegates, as well as insightful and informative presentations from the team at Hoseasons and its parent company, Awaze.

From the expert guidance of the Account Director teams, Jennifer Day shared Hoseasons’ exciting marketing plans for the year, Martin Rovsing and James Baird offered an insight into the world of data and tech, and our event sponsors, One Stop Spas & Leisure, detailed the benefits of longer seasons and the opportunity to achieve higher AWR by installing hot tubs.

TWO INSPIRING DAYS OF INSIGHT, innovation and collaboration at the Hoseasons Conference 2025.

In an ever-shifting political landscape, Penny Mordaunt provided her insights and thoughts. A special thank you to Penny for signing over 200 books in record time! With the day-time event over, glad rags and dancing shoes were donned for the much-anticipated awards evening.

All award winners on the prestigious roll of honour have worked tirelessly throughout the year to achieve excellent customer experiences and are well-deserving of the recognition. To give the awards the gravitas required, Alan Carr, recent champion of Celebrity Traitors presented the winners with their prize plaques.

Making a dramatic entrance with his cloak and lantern, the audience were transported to the drama of the Scottish Castle. The winner of the Best in Britain award for the Best Overall Holiday Park was Wild Acre Village at Sundown Adventureland.

With Folly Farm Holiday Park winning the Best in Britain for Small Parks and Willow Pastures winning the Best in Britain for Large Parks. A very special mention must be made to Greg Munford, who we were incredibly proud to present with the Outstanding Achievement award – a recognition that could not be more deserved.

Hoseasons
0345 268 1500
joinus@hoseasons.co.uk

HARPA Conference 2026 underlines industry's role in housing and communities...

The newly branded Holiday and Residential Parks Association (HARPA) last week brought the UK parks industry to the heart of Westminster as it hosted its 2026 Conference, marking a high-profile debut for the association’s new identity.

Formerly known as the British Holiday and Home Parks Association, HARPA officially adopted its new name and branding in January 2026 following a member-led rebrand launched at the close of its 75th anniversary year. The Westminster conference provided the first major opportunity to present the new identity, vision and strategic direction to policymakers, partners and the media.

A central feature of the event was a full-scale demonstration of the sector’s contribution to the UK’s housing needs. A brand-new, British-manufactured residential park home was installed at the entrance to the conference centre, offering parliamentarians a tangible example of how modern park homes and responsibly run residential parks could help deliver some of the 30,000–50,000 new later-living homes the country needs to build each year, as identified by the Government’s Older People’s Housing Task Force.

HARPA said the installation was designed to challenge outdated perceptions of park living, highlighting quality design, modern construction and the role of professionally managed parks in creating sustainable communities. Political engagement was a key focus of the two-day conference, with 22 MPs and peers attending across the programme.

CLAIRE FLOWER, DIRECTOR OF BEVERLEY HOLIDAYS, took on the role of National Chair of HARPA at the 2026 Conference

Some of the MPs and peers in attendance were Nigel Huddleston, Dame Harriet Baldwin, Lord Mark Harper, Sir Julian Smith, Sir Christopher Chope, Caroline Voaden and Lord Attlee. Parliamentarians joined delegates for lunches on both days, enabling direct discussions on planning reform, housing supply, later-living provision and the economic contribution of park businesses to rural and coastal communities.

The conference also marked a leadership moment for the association, with Devon park owner Claire Flower, a director of Beverley Holidays, formally taking on the role of National Chair. Flower, who served on the working group that guided the rebrand, said HARPA represented more than a change of name, positioning the organisation as a modern, inclusive and proactive voice for the sector.

HARPA’s new vision focuses on building a strong, sustainable and well-respected parks industry, with connected and engaged members at its heart. Its mission commits the association to specialist advice, raising standards and delivering effective advocacy, underpinned by values of collaboration, transparency and ambition.

With a new identity, a clear policy message and Parliament firmly in its sights, HARPA’s 2026 Conference is designed to position the parks sector as both economically significant and socially relevant — and ready to be heard.

Holiday and Residential Parks Association
01452 526911
www.harpa.org.uk

We hear from Kendal Stacey, Holiday Parks & Leisure Lead, Wifinity

I work with 4/5 of the UK’s largest holiday park operators, including Parkdean Resorts, Butlins and Haven. One topic keeps coming up. With tax, business rates, utilities, staffing and supplier fees rising, parks want to make every asset work harder.

Connectivity is one of those assets, delivering commercial returns when set up in the right way. Look beyond basic guest WiFi and towards the potential of your network as an income generator, an operational tool and a differentiator. This article shows how it can support your commercial goals.

Your connectivity affects booking decisions, guest satisfaction, spend on site and the workload for your reception team. Some parks create direct revenue through tiered or upgraded packages. Others drive indirect returns like better loyalty, increased venue footfall, longer dwell times, smoother digital journeys or reduced strain on reception teams.

CONNECTIVITY OPTIONS:
1 Basic or traditional WiFi A small number of outdoor access points create a simple mesh. It’s easy to install and is enough for very small parks with low demand. Performance drops at peak times, indoor coverage is patchy and it’s unreliable for streaming or remote work.

2 Park-wide professionally managed network A purpose-designed network with consistent coverage across the park and units. Handles many devices, supports streaming and work use, cuts your support burden using central management. Larger operators choose this.

3 In-unit broadband Each unit gets its own router or customer premises equipment for a private, home-style connection. Works well where predictable performance matters – lodge owners or long-stay guests. Supports tiered or premium packages. Backhaul is critical in every case. You’ll have several options like private 5G, fibre or fixed wireless access.

COMMERCIAL OPTIONS:
• Free access for all: Simple to communicate. Removes barriers for guests.
• Freemium. Basic free access with optional paid upgrades.
• Paid only. Be mindful that most visitors expect basic free access.
• Revenue share. A supplier like Wifinity, owns and manages the network.

Income from paid passes is shared. Different parks choose differently based on layout, guest type and commercial priorities. We consider things like terrain, accommodation mix, guest behaviour and operational goals.

That context usually points to the right model. At Parkdean Resorts, for example, we moved from a mix of legacy systems to a consistent managed network with in-van routers and structured backhaul. The focus wasn’t on headline speeds but on stable coverage and reducing support issues, which also enabled digital services. If you’re reviewing connectivity ahead of the season, start with what you want the network to deliver for users and the right model becomes easier to choose.

Please click here for more information.

STABLE, FAST, AND PROFITABLE: the right network can transform your park’s guest experience and commercial returns.

Holiday Parks, Caravan Parks & Hospitality Sites with swimming pools, spas, or wellness facilities are being encouraged to enter the 2026 UK Pool & Spa Awards, following a spectacular showcase of innovation at this year’s event.

The 15th edition of the awards, hosted by water leisure specialists Waterland Media, saw 250 entries from 75 companies, celebrating excellence in pool, spa, hot tub, and wellness design. Categories ranged from One-Piece Pool Project of the Year to Swim Spa Project of the Year, Energy Efficient/Eco Award, and Health & Wellness Project of the Year.

“The industry continues to raise the bar every year, with customer experience and wellbeing at the heart of design and innovation,” said Christina Connor, Managing Director of Waterland Media, publishers of Pool & Spa SCENE magazine. “We champion the companies, individuals, and products that are shaping the sector and inspiring a new era of home and commercial leisure facilities.”

This year’s awards highlighted the growing demand for wellness features that combine fitness, leisure, and family enjoyment. Popular trends include compact swim spas, quick-build one-piece pools, smart swim jet technology, and eco-efficient installations, alongside saunas and fire-and-ice wellness experiences.

Among the winners, Kelling Health Holiday Park in Norfolk, designed by Newson Pools, took home the prestigious Holiday Park Pool of the Year award, showcasing a combination of innovative design, energy efficiency, and guest-focused features. Other top performers included Buckingham Pools, Essex’s Aquascapes, Surrey’s Tanby Swimming Pools, and Northern Ireland’s Starview Hot Tubs & Outdoor Living.

For holiday parks, an award-winning pool or spa is more than a facility – it’s a key differentiator, enhancing guest satisfaction, increasing bookings, and supporting premium rates. Parks with pools, spas, or wellness suites are encouraged to enter the 2026 UK Pool & Spa Awards to gain recognition for high standards, design excellence, and operational innovation.

Full details and entry information are available at www.ukpoolandspaawards.co.uk

FROM SWIM SPAS TO LUXURY POOLS, recognition at the UK Pool & Spa Awards highlights the facilities that elevate guest experiences and boost bookings

River Dart Country Park has been welcoming guests as a holiday park and visitor attraction since 1976. Set within 90 acres of beautiful Devon countryside on the edge of Dartmoor, it blends outdoor adventure with relaxed, family-friendly camping.

The park is run with a strong sense of heritage, sustainability and community, and remains one of Devon’s best-loved destinations for active families. The campsite offers a wide choice of accommodation, with 243 grass pitches and 38 hardstanding touring pitches suitable for tents, caravans and motorhomes.

Guests can choose between non-electric pitches, electric hook-up options, hardstanding, or “super-pitches”, which combine hard base with grass. Each pitch is generously sized at approximately 11m × 11m, giving families plenty of space.

Facilities include modern amenity blocks with hot showers and free hot water, washing-up areas, laundry rooms, Wi-Fi zones, a well-stocked onsite shop and the popular Old Sawmill café-restaurant. Secure barrier entry, disabled and family-friendly amenities and a dedicated dog-walking area add to the convenience.

GENERAL MANAGER IS ROGER SELL

Adventure is at the heart of River Dart Country Park. From extensive outdoor playgrounds and a lakeside pirate ship to climbing pods, a tree-top tower, canoeing, kayaking, high-ropes courses, zip wires and an impressive Bike Park, the park offers activities for all ages.

Younger visitors love the mini-beach and gentle water play areas, while the surrounding woodland and riverside trails provide a peaceful contrast. Being just a mile from the A38 and sitting at the gateway to Dartmoor National Park, the location is both accessible and scenic.

The park has received multiple accolades, including success at the Visit Devon Tourism Awards and, most recently, a Bronze for “Touring Camping & Caravanning Park of the Year” (2025). Sustainability is a defining part of its identity. River Dart Country Park uses a hydro-dynamic screw turbine to generate electricity, biomass heating for its facilities, solar PV, electric site vehicles and an extensive recycling policy.

Its family-friendly Eco Trail helps visitors discover these initiatives first-hand. What truly sets the park apart is its blend of nature, adventure and atmosphere. As many families say, the pirate-ship lake alone makes it “their favourite place ever.”

River Dart Country Park
Ashburton,
Devon,
postcode TQ13 7NP
T. 01364 652511
E. info@riverdart.co.uk
www.riverdart.co.uk

Gareth Hagan, Owner of Windsor Holiday Park, knows the importance of creating a strong first impression for his guests. That’s why, when it comes to the maintenance of the lawned areas of the site – nestled just outside of Newcastle, County Down - nothing less than a ‘bowling green’ finish is acceptable.

Delivering that, alongside significant efficiency and safety benefits and so much more is a ZD1211 from Kubota. Windsor Holiday Park is proudly a five-star, AA Gold-rated resort, family owned and operated by Gareth, his wife and two children. The commitment to quality extends well beyond hospitality – it’s evident in every blade of grass across their 7-acre site.

“The presentation of the grounds is what creates either the right or wrong first impression of someone’s holiday which is why we put so much emphasis on this being perfect” he explains. “I’ve grown up in the industry and was familiar with Kubota, so turned to Laird Grass Machinery when we needed to replace our previous mower.

The team at Laird are absolutely first-class. They knew exactly what we needed and, while we knew the specification of the ZD1211 was going to be spot on, its performance has truly exceeded all expectations.” “We’ve cut our mowing time by 50%.” Gareth expands, “The productivity of this machine is outstanding, and we can navigate between the statics and glamping pods with such ease that the whole job can be done in just half a day in good weather.”

The manoeuvrability of the ZD1211 has also made the day-to-day work much safer and simpler. “Before, we had to reverse in and out of pitches, which isn’t ideal with guests and children moving around. Now, we can turn on the spot, so we’re always forward facing with full line of sight.” From Kubota’s recently expanded Zero-Turn mower range, the ZD1211 prioritises efficiency with a 60” cutting width and hydraulic-lift deck.

Its suspension seat means greater comfort and less operator fatigue – something Gareth and his team of wardens appreciate. “Gone are the days of sore backs… The seat is like nothing else on the market, you could literally have it in your living room!” To reduce the transportation of clippings around the site, Gareth opted to equip the ZD1211 with Kubota’s mulching kit.

“We don’t have capacity to lift grass so this keeps both the site clean and the guests happy.” He concludes, “We’ve now used the ZD1211 for two seasons and the machine continues to impress. The presentation is consistently where we need it to be, the comments we’ve had from guests are incredibly positive and the back up support we’ve had from Laird is second to none – it just ticks every box.”

Find your nearest dealer at www.kubota.co.uk

THE ZD1211’S MANOEUVRABILITY and mulching kit ensure Windsor Holiday Park’s lawns stay immaculate, creating the perfect first impression for guests.

THE PARK PROVIDES A NUMBER OF GLAMPING options, hopefully soon to be joined by luxury safari tents

Two Hoots Glamping Site, near Winchester, has been named the Best Adult-Only Site in South East England at this year’s Camping and Glamping Awards. The accolade recognises parks that offer high-quality, peaceful experiences for adults seeking a tranquil escape.

Judges praised owners Shaun and Michele Ascough for providing guests with a “truly great experience” in stunning surroundings. Set in Brighton, close to the South Downs National Park, Two Hoots occupies five acres of countryside rich in wildlife, from hares and red squirrels to deer, pheasants, red kites, glowworms, and pollinators in the park’s wildlife meadow.

Shaun Ascough said the award was a fitting end to a busy year welcoming guests from across the UK and Europe. “There are many superb parks catering to families, but our focus is on peaceful surroundings for adults,” he said. “We attract visitors who want to relax, enjoy the countryside, and leave the stresses of everyday life behind.”

The park has built a loyal following of teachers, childcare professionals, young professionals in campervans, and mature couples. Plans are underway to expand with new luxury safari-style holiday homes. Two Hoots is the only South East England member of the Tranquil Parks consortium and is affiliated with the Holiday and Residential Parks Association. Shaun added: “Our aim has always been to create memorable experiences in an away-from-it-all setting, and this award shows we are on the right track.”

Properties with a rateable value under £500,000 will benefit from permanently lower business rates.

The UK Autumn Budget 2025 has delivered a mixed picture for the holiday park, caravan park, and hospitality sectors, offering targeted relief for smaller operators but leaving broader structural challenges unresolved.

From April 2026, more than 750,000 retail, leisure, and hospitality properties with a rateable value under £500,000 will benefit from permanently lower business rates multipliers, alongside a £4.3 billion transitional support package. For small holiday parks and caravan sites, this provides welcome certainty and could ease cashflow pressures, particularly for family-run and independent operations.

However, the picture is less rosy for larger operators. Properties with rateable values over £500,000 face a higher multiplier, increasing costs for major holiday parks, hotels, and leisure complexes. Coupled with rising wage pressures—the National Living Wage will rise to £12.71/hour for workers aged 21+ and £10.85/hour for 18–20-year- olds from April 2026—the budget may force larger businesses to make tough operational and investment decisions.

"The Budget offers short-term relief for smaller operators but leaves structural challenges unresolved." - Amanda French, Head of Retail & Leisure at Clarke Willmott LLP

Hospitality alone is expected to face £1.4 billion in additional employment costs next year. Tourist levies, potentially introduced by English mayors, also pose a risk to visitor numbers, with holiday parks and seaside resorts particularly exposed. On a positive note, the budget offers a 40% First Year Allowance for plant and machinery and full expensing for qualifying assets, supporting investment in lodges, leisure facilities, and retail improvements.

Amanda French, Head of Retail & Leisure at Clarke Willmott LLP, said: “The Budget offers short-term relief for smaller operators but leaves structural challenges unresolved. Wage pressures, fiscal drag, and tourist levies risk dampening demand and profitability across all sectors. However, certainty now may help restore consumer confidence and encourage spending over the Christmas period, providing resilience for holiday parks, caravan sites, and hospitality venues alike.”

While smaller parks may breathe a little easier, the Autumn Budget underscores the ongoing need for strategic planning and careful cost management across the wider sector.

The 2025 VisitEngland Awards for Excellence celebrated the very best in UK tourism, with the coveted Camping, Glamping & Holiday Park of the Year category highlighting outstanding parks across the country. This year’s Gold winner was Polmanter Touring Park in Cornwall, with Rebecca and Phillip Osborne proudly accepting the award on stage at the Brighton Dome Corn Exchange.

Joining them were VisitEngland Advisory Board member Allan Lambert and compere Peter Hancock. Polmanter Touring Park has long been recognised for its exceptional customer service, welcoming atmosphere, and outstanding facilities. Its award-winning status reflects a commitment to quality, innovation, and creating memorable experiences for visitors.

The Osbornes’ dedication to both the park and the wider tourism community was evident in their heartfelt acceptance, with many praising their attention to detail and passion for the holiday park sector.

Silver was awarded to Mendip Basecamp in Somerset, a site known for its adventurous glamping offerings and family-friendly activities, while Bronze went to Hippersons Boatyard in Suffolk, which impressed judges with its combination of traditional charm and modern facilities.

The VisitEngland Awards for Excellence continue to showcase the innovation and dedication that make the UK holiday park and glamping sector one of the most competitive in Europe. Winning parks, like Polmanter, set the standard for service, quality, and guest experience, inspiring operators across the country to aim higher.

For holiday park professionals, the awards serve as a benchmark for excellence, proving that attention to detail, creative offerings, and a focus on visitor experience remain the keys to success in this growing and dynamic sector.

The awards serve as a benchmark for excellence, proving that attention to detail, creative offerings...

THE CLEAN-UP TEAM at Parkdean Resort Cayton Bay Holiday Park in Yorkshire.

Parkdean Resorts, the UK’s largest holiday park operator, has celebrated another successful year supporting the Marine Conservation Society’s Great British Beach Clean. More than 150 volunteers from 35 Parkdean Resorts parks across England, Scotland, and Wales collected nearly 300kg of litter from UK beaches.

Now in its eleventh year of participation, Parkdean Resorts also encouraged inland parks and central offices to take part by organising local litter picks and canal path clean-ups. The nationwide initiative, which attracts thousands of volunteers each year, helps the Marine Conservation Society gather essential data to support its marine conservation efforts.

Tim Scott, Head of Sustainability and Energy at Parkdean Resorts, said: “We’re proud to support the Great British Beach Clean once again and grateful to every volunteer who helped us achieve these fantastic results. Initiatives like this reflect our commitment to protecting our parks and giving back to local communities.”

Clare Trotman, Beachwatch Officer at the Marine Conservation Society, added: “We’re so thankful to Parkdean Resorts and their volunteers. Every piece of litter removed helps protect marine life and provides vital data to influence change.” Parkdean Resorts operates 65 parks across the UK, covering 3,500 acres of diverse natural landscapes.

STAFF AT HENDRA HOLIDAY PARK in Newquay celebrate another Five-Star Gold Award from VisitEngland.

Hendra Holiday Park in Newquay has once again achieved VisitEngland’s prestigious Five-Star Gold Award, earning an exceptional 96% quality rating for 2025. This marks the 18th consecutive year the Cornish park has been assessed by VisitEngland, reflecting its enduring commitment to excellence in UK holiday hospitality.

During the August inspection, Hendra was praised for its outstanding facilities, high-quality accommodation, friendly staff, and immaculate presentation. The inspector commended the park’s continued investment and described it as “a jewel in the crown of Cornish hospitality,” noting the recent redevelopment of the Beach House Bar and Pizza and upgrades to the Deck Bar, which now hosts up to 450 guests in a vibrant, festival-style setting.

Further improvements include new staff accommodation and ongoing investment in team development — with 75 employees celebrating over five seasons of service in 2024. Park Manager Chris North said: “We’re absolutely thrilled with VisitEngland’s continued recognition. It’s a testament to the hard work and dedication of our entire team. Ending the season on such a high is incredibly rewarding.

TREE TOPS CARAVAN PARK in Flintshire took the top spot in the category of parks with 100-plus units

BH&HPA member parks have been celebrating big wins at this year’s Wales in Bloom awards, announced at a glittering ceremony in Wrexham. Thornley Leisure Parks dominated the contest, with eight of its parks taking home prizes.

Maenan Abbey Caravan Park, set in the scenic Conwy Valley near the ruins of a 13th-century abbey, was named overall winner in the category for parks with fewer than 100 units. The group’s other seven parks earned six gold awards and one silver.

Thornley Leisure, a family-run business operating ten parks across North and Mid Wales, Cheshire, and Yorkshire, credits its dedicated gardening staff and seasonal planting teams for the success. “Exceptional surroundings reflect our commitment to quality, care, and community pride,” said marketing manager Hope Carter.

Meanwhile, Tree Tops Caravan Park in Flintshire took the overall award for parks with more than 100 units, marking its 32nd consecutive Wales in Bloom victory. The 18-acre park features themed gardens, a Japanese garden, and orchards with heritage fruit trees, using 16,000 plants each year, many grown from cuttings in its own nursery.

Co-owner Andy Walker said, “Three generations have gone into our gardens, and we aim to offer something spectacular in every season.”

CLAWFORD LAKES has been named as one of the finalists of the Holiday Park of the Year.

The finalists for the 16th Devon Tourism Awards have been announced, following three months of 91 judging visits across the county. This year’s awards will be presented at a glittering ceremony at Sandy Park, Exeter, on 27 November 2025.

A total of 77 finalists have been selected, with a few categories deliberately kept secret to maintain surprises for the big night. In addition, two special awards will be announced and ten businesses will receive Commended status. Gold winners in each category will be nominated to represent Devon in the 2026 national Visit England Awards.

This year sees the launch of a new Regenerative Tourism category, reflecting the sector’s growing focus on sustainability and community engagement. Awards organisers also retained their ‘Outstanding’ accreditation from the Awards TrustMark scheme.

Mark Worden, Director of lead sponsors MiHi Digital, said: “It’s inspiring to see the talent, creativity and hard work that make Devon such a special place to visit. Every year the standard gets higher, and these awards celebrate the people and places that make this one of the best tourist destinations in the UK.”

Robin Barker of Services for Tourism added: “Judges have sampled the Devon tourism experience first-hand, and their reports show the passion for excellence shared across the industry.”

CAMPING & CARAVANNING PARK OF THE YEAR SPONSORED BY ANYTIME BOOKING
Finalists include:
• Harford Bridge Holiday Park, Tavistock
• Lynmouth Holiday Retreat, Lynton
• River Dart Country Park, Ashburton
• Yeatheridge Farm Caravan Park, Crediton

HOLIDAY PARK OF THE YEAR SPONSORED BY TOZERS
Finalists include:
• Andrewshayes Holiday Park, Axminster
• Clawford Lakes Resort and Spa, Holsworthy
• Cofton Holidays, Dawlish
• Woolacombe Bay Holiday Park, Woolacombe
• Beverley Holidays, Paignton

THE OUTDOOR HEATED pool is the perfect spot to soak up summer sunshine.

We visit Whitecliff Bay Holiday Park, a perfect balance of seaside adventure, on-park facilities, and mopdern accommodation...

Located on the eastern coastline of the Isle of Wight and just a short ferry ride from the mainland, Whitecliff Bay Holiday Park is a destination that blends natural beauty with family-friendly fun.

Operated by Away Resorts, the park has established itself as one of the island’s most inviting spots for holidaymakers looking for a mix of seaside relaxation, outdoor adventure, and entertainment on tap.

Whether visiting for a short break or a longer summer getaway, guests quickly discover that Whitecliff Bay is more than just a holiday park – it’s an experience that leaves lasting memories.

A LOCATION LIKE NO OTHER
The park’s crown jewel is undoubtedly its secluded sandy beach. Accessible only through the park or via a coastal path, this stretch of golden shoreline offers the kind of tranquillity and exclusivity that’s rare in today’s busy holiday destinations.

Families can spend hours here paddling in the surf, building sandcastles, or simply enjoying the views across the English Channel. For couples or solo travellers, the beach provides a serene escape, particularly at sunrise or sunset when the cliffs glow with a distinctive hue that gives Whitecliff Bay its name.

FOUR-LEGGED GUESTS are greeted with their very own welcome pack

ACCOMMODATION FOR EVERY STYLE AND BUDGET
One of Whitecliff Bay’s greatest strengths is the range of accommodation available. From exclusive luxury lodges equipped with hot tubs and contemporary interiors, to classic caravans, chalets, and camping pitches for those who prefer a more back-to-nature experience, there’s something for every type of visitor.

Families often gravitate towards spacious lodges with modern kitchens and open-plan living areas, while younger groups and couples enjoy the flexibility of affordable chalets and caravans. Campers are well-catered for too, with well-maintained pitches and access to on-site facilities, making it easy to combine a traditional camping holiday with the perks of a full-service holiday park.

A WEALTH OF FACILITIES
Whitecliff Bay Holiday Park doesn’t just rely on its stunning location to keep guests entertained. The facilities on offer rival those of larger resorts, giving visitors plenty to do whatever the weather. The indoor pool, complete with flume, is a family favourite, while the outdoor heated pool is perfect for lazy summer afternoons.

Younger children love the adventure playground, and the crazy golf course provides light-hearted competition for all ages. The arcade and on-site launderette ensure practical needs are met, while the bike hire service opens up a world of exploration, allowing guests to discover the island’s scenic cycling routes.

A well-stocked shop and welcoming reception make daily life on the park straightforward, while the on-site bar and club deliver entertainment and dining options that extend the holiday mood long into the evening.

A coastal escape where relaxation meets adventure!

FOOD, DRINK, AND ENTERTAINMENT
No holiday is complete without good food and lively entertainment, and Whitecliff Bay delivers on both counts. The bar and club are the social hubs of the park, offering everything from family-friendly performances and themed evenings to more relaxed dining experiences.

During peak holiday periods, Away Resorts often organises special entertainment programmes, with activities ranging from live music and kids’ clubs to outdoor cinema screenings. It’s this sense of community and vibrancy that makes a stay here feel like much more than just a trip away – it’s a chance to immerse yourself in a ready-made holiday atmosphere.

EXPLORING THE ISLE OF WIGHT
While the park offers more than enough to keep families busy, its location makes it an ideal base for exploring the wider Isle of Wight. Just a short drive away, visitors can discover iconic landmarks such as Bembridge Windmill, the Isle of Wight Zoo, and the dramatic Culver Down.

The island is known for its mild climate, scenic countryside, and abundance of attractions, from historic castles to adventure parks, making it a destination in its own right. With bike hire available on site, even car-free holidays are made easy, allowing guests to enjoy the island at a leisurely pace.

WHETHER IT’S A LUXURY LODGE with a hot tub or a cosy caravan, there’s accommodation for every style occasion

PERFECT FOR FAMILIES, COUPLES, AND GROUPS
Whitecliff Bay Holiday Park strikes a balance that appeals to a broad audience. Families love the safe beach, pools, and child-friendly facilities; couples enjoy the romantic coastal setting and peaceful walks; and groups of friends find plenty of opportunities for fun, whether on the beach, in the bar, or exploring the island together.

The variety of accommodation ensures that everyone, from luxury-seekers to budget-conscious travellers, feels at home. Whitecliff Bay Holiday Park on the Isle of Wight encapsulates the best of the British seaside holiday tradition while offering modern comforts and a wide range of facilities.

Its stunning private beach sets it apart, while its excellent accommodation, family-friendly activities, and vibrant entertainment make it a destination that keeps guests coming back year after year. For those seeking a coastal escape where relaxation meets adventure, Whitecliff Bay is a holiday park that truly delivers.

Whitecliff Bay Holiday Park
0333 242 9852
www.awayresorts.co.uk/parks/isle-of-wight/whitecliff-bay/

Redefining the UK Holiday Park Experience...

In an era when the staycation has become not just a necessity but a lifestyle choice for millions, few operators have done more to reimagine the British holiday park than Away Resorts.

With a fast-growing portfolio of twenty-five locations stretching from Scotland to Cornwall, the brand has become synonymous with creativity, innovation, and a spirit of difference that sets it apart from the competition.

From quirky themed accommodation and digital innovation to sustainability initiatives and an ethos grounded in care, Away Resorts is positioning itself not just as a provider of holidays, but as a disruptor changing the way the UK thinks about leisure breaks.

STANDING OUT IN A COMPETITIVE MARKET
What makes Away Resorts unique? In a crowded sector, the company has developed a reputation for “discover different,” their core brand ethos.

Rather than simply replicating the tried-and-tested caravan or lodge model, Away Resorts has created a portfolio of imaginative accommodation options that delight guests and surprise even seasoned holidaymakers.

From luxury lodges with hot tubs to glamping tents and classic chalets, there’s a style to suit every budget and taste. Standout offerings include Rockstar-themed accommodation with retro touches adding a playful, immersive experience that goes beyond the ordinary.

This sense of creativity and character has become a hallmark of the operator, proving that innovation and fun are as important as convenience in attracting today’s holidaymakers.

ADVENTURE PLAYGROUNDS, POOLS, and activities keep all ages entertained.

VALUES THAT INSPIRE
The company’s vision is simple yet powerful: “to inspire everyone to holiday in the UK.” This vision is underpinned by Away Resorts’ guiding values of being Amazing, Attentive, and Lovers – principles that are woven through every aspect of their parks.

• Amazing: Constantly surprising and delighting guests with new experiences, from themed breaks to exciting park entertainment.
• Attentive: Ensuring the details matter – whether through responsive customer service or well-maintained facilities.
• Lovers: A passionate commitment to their people, customers, and the environment.
• This values-led culture has allowed the operator to foster strong loyalty, not only among guests but also among its workforce of 1,000+ employees.

LUXURY LODGES WITH A TWIST, from hot tubs to themed décor, accommodation is designed to delight.

A DIGITAL-FIRST APPROACH
Holiday parks are no longer places where guests expect to switch off completely from technology. Instead, visitors increasingly demand digital convenience at every stage of their journey – and Away Resorts has risen to the challenge.

More than 65% of bookings are now made online, reflecting the brand’s commitment to ensuring the booking process is as seamless as possible. Significant investment has also been channelled into the Away Resorts App, designed to give holidaymakers real-time access to everything they need during their stay.

From booking activities and checking entertainment schedules to ordering food and drink, the app serves as a digital concierge in your pocket.

AWAY RESORTS’ imaginative approach keeps visitors coming back year after year.

SUSTAINABILITY IN ACTION
Modern holidaymakers are increasingly conscious of sustainability, and Away Resorts has taken proactive steps to reduce its environmental footprint.

Initiatives across all parks include:
• Recycling bins and bags provided in every accommodation unit.
• Plastic-free drives, reducing single-use plastics across food outlets and retail areas.
• Broader commitments to energy efficiency and eco-friendly operations (more details can be found at awayresorts.co.uk/about/sustainability).

By embedding sustainability into everyday operations, Away Resorts is not only meeting guest expectations but also aligning with long-term environmental goals that benefit communities across the UK.

THE UK HOLIDAY MARKET TODAY
The rise of the staycation has been one of the defining travel trends of recent years, and Away Resorts has been at the forefront of this surge. The UK holiday market has seen excellent volume growth, with bookings up by 12%, reflecting an appetite for breaks closer to home.

Interestingly, the company notes that last-minute bookings are arriving later than ever, a sign of the changing behaviour of today’s consumers. Flexibility and the ability to respond quickly to demand are crucial, and Away Resorts’ diverse accommodation portfolio and tech-driven booking systems place it in a strong position to capitalise on these shifts.

LEADING THE WAY – With innovation, values, and a playful spirit, Away Resorts is shaping the future of UK staycations.

AMBITIONS FOR THE FUTURE
Looking ahead, Away Resorts remains committed to its role as a disruptor in the UK holiday park sector. The company’s short and long-term goal is clear: to continue innovating and delivering amazing experiences for customers and owners alike.

From a single holiday park business to one of the UK’s fastest-growing operators, Away Resorts has carved out a distinctive space in the market. With twenty-five parks nationwide, a clear ethos of “discover different,” and a passion for pushing boundaries, it is redefining what the British holiday park can be.

By blending imaginative accommodation, sustainability, and digital innovation with strong values and attentive service, Away Resorts isn’t just offering a place to stay – it’s creating experiences that guests can’t wait to repeat. And with the staycation trend showing no signs of slowing down, the future looks bright for this bold and imaginative operator.

Away Resorts
0330 053 7000
www.awayresorts.co.uk

Glamping is a Growth Opportunity for Holiday Parks, Caravan Parks & Campsites...

Glamping holidays are undeniably different from any other kind. From treehouses and cabins to yurts, huts and safari tents, each location offers a unique slice of outdoor living.

Each site offers its own unforgettable moments — the delighted laughter of children dashing around the picnic table, the thrill of letting go on a river swing, or the gentle hum of conversation and the soft clink of bottles around a flickering campfire.

For holiday park operators, glamping represents far more than a pretty view or quirky accommodation style — it’s a powerful, profitable evolution of the outdoor leisure market.

THE RISE (AND STAYING POWER) OF GLAMPING
What began as a niche luxury trend has now become a cornerstone of the UK holiday park offering. Glamping has matured into a mainstream, multi-generational travel experience that blends comfort, adventure, and sustainability. In the wake of the pandemic, when travel restrictions reshaped holiday habits, British staycations surged — and glamping was perfectly positioned to meet the demand for safe, nature-rich escapes.

That momentum hasn’t slowed. According to VisitBritain, interest in outdoor accommodation remains high, particularly among younger families and couples who value experience over excess. Glamping is no longer a temporary craze; it’s the new benchmark for outdoor luxury — and a serious business opportunity.

Park owners who once relied solely on touring pitches or static caravans are now finding that glamping units not only attract new audiences but extend the season and strengthen year-round revenue. For many, it’s a diversification strategy that futureproofs their park while elevating guest experience.

It's a powerful, profitable evolution of the outdoor leisure market.

BUSINESS BENEFITS FOR PARK OPERATORS
For those managing or developing holiday parks, the business case for glamping is strong.

Increased Occupancy and Higher Margins:
Glamping units typically command higher nightly rates than traditional camping or touring pitches. Their premium feel justifies the price point, while their comfort and weather resilience mean they’re occupied for longer stretches of the year.

Longer Seasons:
With insulated pods, eco-cabins and heated safari tents, operators can open earlier in spring and stay open later into autumn. All-weather glamping means less reliance on the fickle British summer.

Appeal to New Demographics:
Glamping attracts a broad mix — from young couples seeking weekend getaways to multi-generational families looking for shared experiences. Many guests are first-time campers drawn in by the promise of luxury touches like en-suite bathrooms, hot tubs, and proper beds.

Upselling Opportunities:
Once guests are on site, there’s scope to increase revenue through optional extras — hot tubs, fire pits, outdoor kitchens, spa pods, or guided activities. Glamping lends itself perfectly to personalised experiences.

A Strong Marketing Edge:
Visually striking and social-media-friendly, glamping units make perfect marketing material. Eye-catching imagery of stylish lodges or twinkling nights under canvas resonates across social media and online booking platforms, helping parks stand out in a crowded marketplace. For parks aiming to refresh or reposition their brand, glamping can instantly enhance visual appeal and storytelling power.

MODULAR AND OFF-GRID designs combine sustainability with modern convenience.

TYPES OF GLAMPING UNITS & WHAT’S TRENDING
The modern glamping landscape is wonderfully diverse. Operators can now choose from a wide range of structures to suit their landscape, budget, and guest profile.

Safari Tents & Lodges:
Spacious, durable and visually impressive, safari tents remain one of the most popular choices for parks seeking a balance between luxury and authenticity.

Pods & Shepherd Huts:
Compact and efficient, these offer year-round comfort with minimal maintenance. Perfect for couples’ retreats or smaller sites.

Yurts & Tipis:
These structures deliver a strong connection to nature, ideal for parks promoting wellness or off-grid stays.

Treehouses & Elevated Cabins:
Offering a real wow factor, these premium options can command top-tier rates and create social-media buzz.

Modular & Off-Grid Designs:
The latest trend is flexibility. Many new glamping solutions incorporate solar panels, compost toilets, and rainwater harvesting — appealing to guests who value sustainability.

Luxury Touches:
Modern glamping is about more than quirky shapes — it’s about finish and feel. Think en-suite bathrooms, kitchenettes, underfloor heating, Wi-Fi, and private hot tubs. Guests increasingly expect the comfort of a boutique hotel combined with the adventure of the outdoors.

Design Trends:
Natural materials, earthy tones, and minimalist luxury are shaping the new look of glamping. Operators are investing in aesthetics that blend seamlessly with the landscape, creating “Instagrammable” destinations that double as marketing assets.

EN-SUITE BATHROOMS, KITCHENETTES, and hot tubs are now expected features in premium glamping, photo credit to Canopy & Stars.

Clear Sky Safari Tents Deliver Comfort, Charm, and Strong ROI for Holiday Parks
The UK glamping market continues to thrive, with guests seeking experiences that combine comfort, adventure, and sustainability. Over the past few years, expectations have shifted significantly: visitors now want high-end luxury in outdoor settings — complete with fully furnished interiors, high-quality bathrooms, and reliable, weatherproof accommodation.

Holiday park operators are responding by investing in durable, stylish Safari Lodges that meet these higher standards while still offering guests an authentic connection with nature. At Clear Sky Safari Tents, the Luxury Canvas Lodge range remains especially popular among UK holiday parks and landowners. These versatile lodges combine charm and comfort with impressive ROI.

Their spacious layouts, flexible configurations and robust build make them an ideal solution for parks looking to broaden their appeal while maintaining operational efficiency. A recent Clear Sky project at Sandringham has demonstrated this success first-hand.

The park introduced 15 Safari Lodges — including DDA-compliant options — to provide a mix of accommodation for families, couples, and accessible stays. Guests have praised the combination of comfort and rural charm, reinforcing the growing demand for premium outdoor experiences.

What sets Clear Sky apart is their end-to-end service — guiding operators through every stage of development, from planning permission to installation. Their expertise ensures that each project is not only visually stunning but commercially sound, helping holiday parks achieve long-term success in the evolving glamping market.

OUTDOOR DECKS AND PRIVATE HOT TUBS offer opportunities for upselling and premium guest experiences.

SUSTAINABILITY & THE ECO APPEAL
For today’s guests, sustainability isn’t a bonus — it’s an expectation. Glamping fits naturally into this ethos, allowing operators to embrace environmentally responsible practices while enhancing guest experience.

From off-grid technologies and solar power to rainwater collection and eco-friendly waste systems, glamping lends itself to green innovation. Many glamping structures are built from sustainable materials and designed to have minimal impact on the landscape. In some cases, they can be removed seasonally, leaving little trace on the land.

Operators are increasingly joining Green Tourism and similar accreditation schemes, using these as selling points for eco-conscious visitors. By adopting circular economy principles — sourcing locally, using renewable energy, and minimising waste — holiday parks can appeal to the growing demographic of travellers who want comfort without compromise.

PODS AND SHEPHERD HUTS offer compact, efficient accommodation with year-round appeal, photo credit to Canopy & Stars.

THE FUTURE OF GLAMPING
As the UK leisure industry continues to evolve, glamping stands out as one of its brightest success stories. Its strength lies in adaptability — the ability to merge luxury with simplicity, and innovation with sustainability.

For park owners and managers, glamping is both a creative and commercial opportunity: a way to reimagine the guest experience, attract new audiences, and generate reliable, repeatable income.

With quality suppliers such as Clear Sky Safari Tents helping operators deliver premium results, the sector is set to remain one of the most exciting growth areas in outdoor hospitality. In 2025 and beyond, glamping isn’t just redefining how people holiday — it’s reshaping how holiday parks thrive.

Clear Sky Safari Tents
Tel: 0333 241 2660
www.safaritentsandlodges.com

Canopy & Stars
www.canopyandstars.com

A Smarter Way to Manage Your Parks Energy...

Holiday parks across the UK are under pressure. Operators are trying to balance rising energy costs, increasing guest expectations, and the sheer complexity of managing utilities across sprawling sites. The problem is all too familiar: one guest runs a heater and an air fryer nonstop, another guest plugs in an electric vehicle, while others barely use a lightbulb and yet everyone is charged the same.

Without accurate visibility, parks either undercharge and lose revenue, or introduce blanket surcharges that frustrate guests. Traditional systems only make things worse. Manual meter readings, paper billing, and reconciliations create an endless admin burden. Bills arrive late and forecasting costs becomes guesswork.

Smart card systems, once seen as the answer, now feel clunky and outdated, with guests expecting the same seamless digital service they get everywhere else in their lives. The result? Operators are left firefighting instead of focusing on delivering great holidays. This is exactly the challenge that Rolec and Metpow are solving.

Rolec has been the UK’s trusted name in outdoor utility hardware for over 35 years, with robust, weather-resistant meter boxes and pedestals used in thousands of parks. By combining this proven hardware with Metpow’s innovative, cloud-based software, operators now have a future-proof solution that makes managing utilities simple, transparent, and profitable.

The system transforms Rolec’s pedestals into intelligent, connected devices. Each pitch is linked to Metpow through secure LoRaWAN gateways, ensuring constant connection across the site. Unlike Wi-Fi and 4G, which struggle with signal dropouts and interference from vehicles, trees, or park infrastructure, LoRaWAN provides reliable, low-power connectivity that is perfectly suited to large outdoor environments.

ROLEC PEDESTALS, POWERED BY METPOW, provide real-time energy monitoring across each pitch, keeping both guests and operators in control.

It means every unit stays connected without operators worrying about dead spots, weak signals, or the cost of maintaining mobile contracts. From the operator’s side, the features are designed to make life easier. Real-time usage insights show exactly what each guest is consuming, while personalised dashboards allow staff to monitor the entire site at a glance.

Interactive site mapping makes even the largest or most complex park simple to oversee, and remote control means supply can be managed instantly, with alerts flagging anything unusual before it becomes a problem. Automated, upfront billing ensures guests know exactly what they are paying, while the self-serve Metpow app allows them to top up, receive low-balance alerts, and view their usage whenever they like.

It’s a system designed for fairness and convenience, both for operators and their guests. As Holly Brown, Commercial Director at Rolec, explains: “The combination of Rolec’s proven hardware with Metpow’s smart software creates a solution that’s not just about technology, it’s about helping operators run more profitable, efficient, and guest-friendly parks. It’s robust, reliable, and ready for the future.”

For operators, the benefits are clear. Sites using Rolec powered by Metpow are recovering their investment in as little as two seasons. By charging fairly and transparently, they stop subsidising high-consumption guests, while still keeping visitors happy with a system that feels modern and easy to use.

Office teams save hours of manual work each week, cutting out meter readings, spreadsheets, and reconciliations. And with accurate data on usage and costs, forecasting and budgeting finally become straightforward. Guests, meanwhile, appreciate the transparency. They pay only for what they use, with no hidden charges or arguments at checkout.

LORAWAN CONNECTIVITY ensures every unit stays reliably online, even across large and complex park sites.

The convenience of app-based payments and instant top-ups makes their stay easier, and parks report improved satisfaction and return visits. Some operators are also highlighting the sustainability features of the platform, including live data on carbon impact and carbon offsetting, which appeal to increasingly eco-conscious holidaymakers.

Ed Jones, CEO of Metpow, sums it up: “Holiday parks are being squeezed from both sides. Rising wholesale energy costs and rising guest expectations. Our mission is to put operators back in control. By pairing Rolec’s industry-leading hardware with Metpow’s software, we’ve created a solution that saves money, reduces admin, and delivers a better guest experience.”

One park manager perhaps put it best: “Before Metpow, we were losing money on electricity and spending hours on admin. Now, everything is transparent. Guests pay fairly, we stay in control, and our team has more time to focus on the guest experience.” With rising energy costs here to stay and guest expectations continuing to climb, this isn’t just about keeping the lights on.

AUTOMATED ALERTS and remote control allow operators to manage energy efficiently and respond to issues before they escalate.

It’s about future-proofing your park. Smart card systems belong to the past. Cloud-based solutions like Rolec powered by Metpow are the future. Bringing operators clarity, efficiency, and profitability, while giving guests the transparency and convenience they expect.

If your park is still wrestling with outdated systems and unpredictable bills, now is the time to make the change. Book a free, no-obligation quote today and discover how Rolec and Metpow can help your park save money, delight guests, and prepare for the future. Learn more about the system and book a demo on our website.

Metpow
01803 220372
www.metpow.com

The Urban Cedar Sport Deep is the ultimate hot tub solution for holiday parks — combining the natural beauty of a traditional wood-fired tub with the convenience and efficiency of a modern electric spa. Designed specifically for the hospitality industry, it offers a perfect balance of aesthetics, durability, and intelligent control.

Each unit is handcrafted from premium Western Red Cedar, featuring sculpted acrylic seating and finished with our signature stainless-steel bands. The result is a timeless design that complements any outdoor setting while delivering a five-star spa experience your guests will love.

Unlike traditional wood-fired models, our hybrid electric system eliminates the hassle of cleaning stoves or waiting for long heat-up times. The Sport Deep maintains its target temperature, ensuring it’s always ready for guests.

The Balboa Control MySpa WiFi module, fitted as standard, allows operators to manage and monitor each hot tub remotely via smartphone or tablet — adjusting heating, filtration, and timing settings from anywhere in the world. This smart control system is also tamper-proof, preventing guests from altering key settings or causing costly maintenance issues.

By scheduling heating cycles through the app, park operators can significantly reduce overnight energy costs, keeping tubs warm and efficient without wasting power when not in use. With seating for 4–6 adults, 22 adjustable massage jets, and 17 LED mood lights, the Urban Cedar Sport Deep delivers relaxation, comfort, and luxury in one beautifully crafted unit.

At Urban Cedar, we combine over 20 years of craftsmanship with exceptional aftercare and support — because reliability and service are just as important as design.

Urban Cedar
01934 833844
www.urbancedarhottubs.co.uk

Since the introduction of HSG282 – Control of Legionella - in 2017, holiday parks have been grappling to balance the added revenue from hot tubs with the headache of Compliance and Risk Assessments. In the 8 years since its introduction the methods of testing and recording of results has changed very little with either test strips, photometer or Phenol Red/dpd tablets.

The results usually jotted into the book or sent to the maintenance manager by text. We believe that there are better, more accurate and cost-effective ways to carry out the daily testing and storage of that data. We believe that the answer to this is the Blue Connect Plus Water Analyser.

The Blue Connect is permanently plumbed into the pipework of the hot tub to ensure that it is not interfered with by guests. It will then take water quality readings up to 20 times per day, relay that information to the Blueriiot app, give alerts to staff when the tub is outside pre-set parameters and give corrective measures to ensure the correct treatment.

With professional support from the Virtual Pool Care website every tub on site can be monitored remotely.
The benefits of the Blue Connect are:
• 24 hr monitoring ensures consistent water quality
• Enables rapid response as staff can address unsafe conditions quickly
• Supports compliance with HSG282, enhances record keeping
• Reduces man hours spent carrying out physical tests.
• In the UK the Blue Connect is only available from Mainland Leisure.

Mainland Leisure Ltd
01925 811911
www.spa-safe.co.uk

Smart Hot Tub Choices for Maximum Guest Appeal and Park Profitability...

Few additions transform a holiday experience quite like a hot tub. For today’s guests, a private soak under the stars has become the hallmark of luxury and relaxation — and for park operators, it’s an opportunity to increase occupancy, extend the season, and boost revenue. But with the growing demand comes a growing need for careful planning.

Choosing the right supplier isn’t simply about picking the most attractive model; it’s about finding a trusted partner who understands the unique pressures of the holiday park environment. When selecting a purchase partner, reliability and service should weigh just as heavily as price.

A good supplier will offer guidance on installation, siting, and compliance — ensuring your investment meets all safety standards such as HSG282. They’ll also be there long after the sale, providing dependable aftercare, staff training, and fast access to parts and support when you need it most.

Downtime means disappointed guests and lost revenue, so having a partner who delivers consistent maintenance advice and responsive backup is invaluable. Cost is always a factor, but the best price isn’t always the lowest quote. Value lies in energy efficiency, water management, and longevity — qualities that pay off season after season.

Consider sustainability too: with advances in smart heating and eco-friendly materials, it’s now possible to offer guests a luxury soak that’s kinder to both budgets and the environment. For over 25 years, Outdoor Living has been the trusted expert in transforming gardens and commercial spaces into exceptional environments for relaxation, wellness, and entertainment.

This depth of experience means we understand precisely what makes an outdoor product exceptional—not just in its aesthetic, but in its durability, functionality, and long-term value. It’s why our collection is not just vast, it’s meticulously curated. Outdoor Living have sourced and vetted a premium selection of products, from industry-leading hot tubs and swim spas to custom-built saunas, elegant pergolas, and durable outdoor furniture.

OVER 30,000 UK HOLIDAYMAKERS search for holiday rentals with hot tubs every month. – Outdoor Living Hot Tubs

“Our approach is built around you,” says Brent Duncan, General Manager at Outdoor Living. We recognise that every project is unique, whether you are enhancing your family home or undertaking a large-scale commercial development. In-house Outdoor living designers, technical advisors, and installation specialists provide guidance on which you can depend.

“Our goal is not simply to make a sale, but to create a solution that suits your space, lifestyle, and budget. This impartial guidance ensures you make a confident and informed decision,” says Brent Duncan. Outdoor Living offer commercial partners a complete turnkey solution that manages every detail from concept to completion.

This comprehensive service includes initial consultation and site assessment, detailed planning and design, professional installation and final commissioning. “We have a proven track record of delivering complex projects for holiday parks, hotels, and wellness centres, ensuring every installation meets rigorous commercial standards for safety, performance, and reliability,” says Brent Duncan.

As a proud member of the Buy It Direct Group, alongside respected brands like Appliances Direct and Better Bathrooms, we combine our specialist knowledge with the value and reliability of a leading retail network. This partnership gives us significant buying power, allowing Outdoor Living to offer premium products at the best possible prices.

It also means you benefit from a robust delivery network and the financial stability of a major retail group, giving you complete peace of mind in your investment. This stability ensures that your warranties are secure and that we will be here to support you for the lifetime of your product. “Our commitment to you does not end at the point of purchase,” Brent emphasises.

We believe in building lasting relationships, which is why our dedicated support team is always on hand to offer aftercare advice and warranty assistance. At Outdoor Living, we don’t just sell products, we help you invest in a lifestyle, creating outdoor spaces that deliver value and enjoyment for years to come.

The Outdoor Living Team
01482 212333
www.outdoorliving.co.uk

OUTDOOR LIVING BELIEVE IN BUILDING lasting relationships, which is why our dedicated support team is always on hand to offer aftercare advice and warranty assistance

Now we introduce Hot Tub Suppliers, who have spent over 15 years helping customers and businesses enjoy the very best of hot tub living. From homeowners to major holiday park operators, our focus has always been on combining **luxury, reliability, and compliance** to create spa experiences that are as effortless as they are enjoyable.

“As proud members of BISHTA – the British and Irish Spa and Hot Tub Association – we take our responsibilities seriously,” says Arun Sarna, Director of Hot Tub Supplies. BISHTA promotes safe spa water management, professionalism, and ethical trading across the UK, ensuring customers receive products and advice they can trust.

A member of the HTS team also sits on the BISHTA committee, helping shape the standards and best practices that guide the UK spa and hot tub industry. This role reflects our belief that trust and responsibility must sit at the heart of everything we do.

SUPPORTING HSG282 COMPLIANCE
For holiday park operators, HSG282 compliance is essential to maintaining safe and efficient hot tubs for guests. Here at HTS, we understand the unique challenges of managing commercial and rental spas, so we’ve built our product range around those needs.

Our HSG282-compliant range includes commercial-grade hot tubs, spa chemicals, water treatments, and filtration systems — all designed for easy maintenance, safety, and performance. Every product we supply is backed by expert advice to ensure operators meet the highest hygiene and safety standards.

Our philosophy is simple: knowledge builds confidence. We take time to educate and support our customers, ensuring they have the tools to maintain their spas safely and effectively. We also listen closely to their feedback, adapting our products and services to meet the evolving needs of the leisure industry.

This approach is perfectly reflected in HTS’s Lodgic model, developed through years of experience within the holiday park sector. The Lodgic combines practical features with style and reliability — including dual controls, a secure insulated cabinet, fast drainage, and a Balboa Water Group system. Its all-seater layout, LED lighting, Bluetooth audio, and drinks areas with ice buckets make it a model that pleases both management and guests alike.

HSG282-COMPLIANT systems from Hot Tub Suppliers ensure safety and peace of mind for holiday park operators

AWARD-WINNING SERVICE
Over the years, HTS has been honoured with multiple industry awards, recognising our dedication to product excellence and customer care. For us, these awards reflect the trust our customers place in us and our ongoing commitment to high standards.

Hot Tub Suppliers are proud to work with holiday parks across the UK, offering a complete, compliant, and dependable service — from advice and supply through to ongoing support and aftercare. Our mission is to keep raising the bar for quality, service, and safety. As active BISHTA members and long-standing supporters of the leisure industry, we’ll continue to promote standards, innovation, and trust in everything we do.

“It was really refreshing to find hottubsuppliers.com with their friendly and “old fashioned” customer service where nothing was too much to ask. – Patrica Hopkinson” Whether you’re upgrading your existing hot tubs, expanding your park’s offering, or simply looking for expert advice, Hot Tub Suppliers has the experience, reliability, and product range to deliver exceptional results.

With their proven track record, outstanding service, and commitment to long-term partnerships, it’s clear why they continue to set the standard for excellence in the UK holiday park sector. Whether you’re adding your first hot tubs or upgrading an established fleet, the right partnership will keep your guests bubbling with satisfaction — and your park’s reputation sparkling all year round.

Hot Tub Suppliers
0116 251 3378
www.hottubsuppliers.com

HOT TUB SUPPLIERS are proud to work with holiday parks across the UK, offering a complete, compliant, and dependable service

Few events in the holiday park industry calendar are as hotly anticipated as the Hoseasons Owners Conference. Bringing together park owners, operators and suppliers from across the UK, this year’s showpiece gathering takes place at the Brighton Hilton Metropole, in Brighton on November 18 and 19.

Delegates will already be looking forward to hearing the latest market insights from the Hoseasons team, but for many the highlight will be seeing whether they have won a coveted Hoseasons Diamond Award at the gala dinner that follows each conference.

This celebration of the parks, lodge resorts and boating locations that have achieved the highest scores in independent guest satisfaction surveys over the previous 12 months recognises an elite ‘who’s who’ of top performing owners - all of whom are setting the bar for others to aspire to in their region.

But while the regional titles help settle some friendly local bragging rights, it’s the coveted Best of Britain Awards that really distinguish those setting the highest industry standards across the UK. Holiday Park Scene spoke to two of last year’s winners to see what it takes to be crowned Best in Britain at the industry event of the year.

FOLLY FARM HOLIDAY PARK’S Simba Lodge — winner of the coveted Accommodation of the Year Award.

Raywell Hall Country Lodges, in Cottingham, near Hull - part of Hoseasons’ Autograph Collection of luxurious hot-tub lodge locations - was named Best Large Lodge Park in Britain at the 2024 event. It was a proud moment for Phil Mackay, Director of Hire Fleet, at Raywell, who has seen the park grow from three lodges in 2007 to 58 at last count.

He credits his fantastic team and their unwavering dedication to making sure every guest has an exceptional holiday experience as the basis of the park’s success, but says the longstanding relationship he has with Hoseasons has also been a major factor in the park’s growth story over the last 18 years.

“Hoseasons have been there from the very start. They bought into our vision when all we had was a muddy field and they’ve been our trusted partner ever since. They’re always there when you pick up the phone and the regular meetings we have with our account manager provide us with all the data, insight and confidence we need to take calculated risks and make sound decisions aimed at attracting more customers.

“Investing in hot tubs was one of their greatest pieces of advice, but more recently it’s been their focus on innovation and the importance of great imagery that has helped us stand out, drive bookings and generate such a good ROI.”

HOSEASONS’ PARTNERSHIP has helped Folly Farm Holiday Park turn inspired ideas into award-winning success, The Folly Farm team with Hoseasons Gemma Brown.

“We’ve introduced cabana day beds, covered hot tubs, private saunas, outdoor seating, pool tables, dart boards and a range of pet-friendly facilities – all of which are designed to improve the guest experience, encourage positive reviews and help us stand out when holidaymakers are looking for their next break on the Hoseasons website.”

Folly Farm Holiday Park, in Kilgetty, Pembrokeshire - part of Hoseasons’ Evermore Collection of luxury lodge locations – won Accommodation of the Year for its lion-themed Simba Lodge at last year’s conference dinner. The holiday park opened in 2020 after owner Chris Ebsworth saw an opportunity to diversify into holiday lets and build on the success of their award-winning Folly Farm attraction – home to five African lions along with a host of other exotic and endangered species, including black rhinos.

Zoe Wright, Head of Marketing at Folly Farm, says: “When we opened the holiday park, it made absolute sense to sprinkle some of that Folly Farm magic into the lodges and create a USP we knew was going to have huge guest appeal. “Hoseasons really have proved to be a brilliant partner on this journey with us.

We knew a lot about the world of tourist attractions, but very little about how to market a holiday park. Occupancy and Average Weekly Rates were a bit of a mystery to us at the start but the Hoseasons team have really held our hands and given us the confidence to build the park into what it is today.”

Hoseasons
0345 268 1500
joinus@hoseasons.co.uk

Folly Farm Holiday Park
01834 812731
www.folly-farm.co.uk

Raywell Hall Country Lodges
01482 300801
www.raywellhall.co.uk

Kubota delivers five-star contribution for the award-winning team at Trevornick Holiday Park Who were recently awarded the title of ‘Holiday Park of the Year’ at the prestigious AA Caravan and Camping Awards – an accolade they attribute to a momentous ‘team effort’ across the site.

Part of that team, supporting both the maintenance and grounds operations, is a fleet of equipment from Kubota which the venue has praised for its versatility, productivity and robust reliability. Located in Newquay and boasting picturesque views over Holywell Bay and the iconic Gull Rocks, it’s been an eventful few months for the site.

Following the elation of recognition by The AA, the site fell victim to freak weather at the end of January 2025 with a mini-tornado causing extensive damage to a number of their static caravans. Thankfully, no-one was injured and the recovery is well underway, led by General Manager Adrian Tribe and Head Gardener Ross Bramhall.

Having initially worked in the hospitality side of the park, Ross made the switch to the grounds team and adopted the head role 12 years ago. “One of the first things I did was get a demonstration of some new cut and collect mowers, including the G-Series from Kubota. The superior cutting deck, build quality and ease of use of the G261 won me over straight away” he explains.

“Mowing is the primary maintenance task we undertake so we quickly added a second Kubota G261 to the fleet and these two now cut every blade of grass on our site.” “These mowers do such a good job on grass of all lengths and wet grass as well, when we are forced to cut in less-than-ideal conditions on changeover days.

THE KUBOTA G261 MOWERS In action — keeping Trevornick’s parkland picture- perfect, whatever the weather.

They’re an ideal size and have a great turning circle which we need for manoeuvring and mowing between the vans.” Ross continues, “Both of our G261’s are the low dump configuration, lifting and collecting the clippings without clogging for quick and easy disposal which helps to limit grass being walked into tents or toilet blocks and creating that picture-postcard finish.”

Alongside the two Kubota G261’s, is a B1241 compact tractor complete with tipping trailer. “This is an absolute workhorse and punches well above its weight! This tractor is used for everything - moving machinery, transporting soil and materials and collecting rubbish, hedge trimmings, branches… the list goes on.

It is incredibly reliable, and the tipping trailer speeds up every job which is incredibly valuable when there’s only two of us on the grounds team” he adds. “The most recent purchase was two new Kubota RTV 520’s, joining two larger RTV 900’s we were already using. These are the go-to for us and the maintenance team anytime we need to get people or materials around the site and, in my mind, can’t be beaten for the power and performance they give us.”

Another important part of the ‘team’ effort has been the parks relationship with local dealer Vincents, in particular, Jon Day. “Jon and his colleagues have always given us top support and advice, finding the right equipment to meet our needs and providing help with servicing and parts on the very rare occasion we’ve needed something.”

Ross concludes, “Trevornick, the company and its owners have always understood the importance of investing to support its staff and give our customers the best possible experience. To do that, we need the right machinery to achieve the five-star standards we’re looking for and with Kubota, we have the right equipment to deliver that.”

Kubota
www.kubota.com

Cambridgeshire Lakes Proves the Promise of Log Lodges...

When developer Charlie Alexander embarked on creating Cambridgeshire Lakes, nestled in rolling countryside near Cambridge, he knew his ambition would rest not just on beautiful surroundings but on creating an enduring experience.

Five years on, his vision is testament to how carefully crafted timber lodges and authentic design can become the heart of a holiday park success story. From the outset, Norwegian Log’s proposition was compelling. Charlie opted for bespoke log lodges that evoke Scandinavian calm and a deep connection with nature.

Over the years, those cabins have not simply matured; they have deepened the park’s identity, elevating guest expectations and yielding commercial resilience. The log buildings age gracefully, their timber textures becoming part of the environment rather than fighting against it.

What is striking about Cambridgeshire Lakes is how the lodges themselves do much of the hard work in creating atmosphere. Guests return to warm, quiet interiors, natural materials, and characterful detailing.

That sense of place is a major draw in today’s staycation market, where holidaymakers, tired of digital overload and city stress, look for escapes that feel real. It is not just a roof over one’s head but a retreat that speaks to wellbeing.

Operationally, the park has benefited from the durability and low-maintenance advantages of quality log construction, while the lodges’ inherent insulation and thermal performance help smooth seasonal transitions.

As lettings continue to perform and repeat bookings strengthen, Cambridgeshire Lakes reaffirms a key lesson: investment in distinct, high-quality structures pays dividends over time. Yet the story is not only about buildings. It is about the balance between nature, design, and guest experience.

The setting of water, woodland, and unspoilt views matters as much as the cabin walls. The response from visitors has been enthusiastic, with many remarking on the immersive, calm ambience that lingers after they leave.

For holiday park operators seeking differentiation, Cambridgeshire Lakes offers a living case study. The decision to build with timber was not purely aesthetic; it was strategic. Today, it communicates a message: parks that commit to quality, authenticity, and environment-led design create something lasting.

It is a competitive edge that transcends marketing and one that resonates with the trends shaping guest expectations across the UK. As more parks look to refresh or expand, take heed: the lodges you choose may do more than house your visitors; they may become your calling card.

Norwegian Log
0118 9669 236
www.norwegianlog.co.uk

Pinelog has unveiled its latest addition to its luxury lodge collection – The Orryn – a bold new design concept that combines the company’s hallmark quality, sustainability and longevity with a strikingly contemporary aesthetic.

‘The Orryn takes its name from roots grounded in a deep connection to the natural world, while also carrying a subtle nod to ‘ore’, reflecting the lodge’s seamless blend of metal and wood.’ With its fusion of natural timber and a standing seam metal wrap, The Orryn offers a head-turning façade combined with a stylish interior.

The Orryn boasts a projecting roofline which provides both architectural impact and practical shelter, transforming the external decking into a year-round living space. The seamless transition between walls and roof elevates the look even further, creating a lodge that is as stylish as it is functional. Inside, the design continues to impress.

Open-plan living is cleverly zoned with a central media unit, offering flexibility for both social and private spaces. The new concept lodge was created in partnership with industry designer Lloyd Harden and complements Pinelog’s existing lodge portfolio.

The Orryn’s combination of metal and timber cladding detail underlines its dual focus on style and durability, while a glass balustrade and extended roof projection provides protection for hot tub and seating areas. Designed to be as Instagram-worthy as it is resilient, the lodge appeals to park operators seeking properties that stand out and drive sales.

Like all Pinelog lodges, the Orryn can be adapted to meet individual park requirements, from layout and bedroom numbers to the inclusion of utility spaces and enhanced accessibility features. The Orryn now joins Pinelog’s established lodge range, which includes the Woodsman, Vista, Skyline, Skyline View, Coppice, Essence, New England and Glade, all of which are sited on parks and private land across the UK.

Judy Barwell, Sales Manager at Pinelog, said: “As with every lodge we sell, customers can tailor them to exactly what they need – inside and out. The Orryn is a brilliant new design that reflects Pinelog’s commitment to quality, style and luxury. Most importantly, it delivers everything today’s holidaymaker want from their accommodation.”

Pinelog
01246 942 842
www.pinelog.co.uk

WaveSurfer create the best artificial surf machines worldwide, offering unparalleled water experiences that sets them apart. The range includes indoor and outdoor artificial surf machines, with customisable wave simulators.

Perfect for all skill levels, the custom-made surf rides deliver excitement for beginners and seasoned surfers. Ustigate Waterplay and WaveSurfer are excited to bring the thrill of surfing to everyone, no matter where they are!

As seen and enjoyed by many at multi-award-winning Woolacombe Bay’s Twitchen House Holiday Park in the UK this year! “Since the start up we have not had a single day of downtime with the WaveSurfer. That is super important to us because it is an additional source of income.” - Zoe McGregor, Assistant Park Manager, Golden Coast Wavesurfer is Woolacombe Bay’s surfing simulator at Twitchen House Holiday Park.

It gives you the chance to body board minus the ocean but with all the wipeouts! They kit you up with wet suits and boards, give you a demo and teach you a few cool trips so whether it’s your first time surfing or you’re a real pro, it is totally radical.

The amazing feat of engineering shoots 60,000 litres of water over it’s curved, padded surface every minute. It means you can have a go at surfing even if the surf at sea isn’t quite right - even Britain’s best beach has it’s bad days. And because it’s got a sliding roof and heated to 28-degrees like the Caribbean Sea it really is all-weather action guaranteed.

Wavesurfer from Ustigate Waterplay
01322 424445
www.ustigatewaterplay.co.uk

Hospitality moves fast, and the most useful ideas come from a mix of places — hearing directly from other parks, and learning from outside voices who bring a new perspective. That is why Holidaymaker is more than a platform.

Yes, clients are joining for our branded guest apps, Seeview digital displays, AI chat and rebooking tools, but they stay for our community. A space where teams can speak to each other, share challenges, and hear what it is really like from people who face the same pressures every day.

This autumn we are bringing that spirit into the room with our XP Hospitality events in Dorset, Edinburgh and Norfolk. They are free to attend, with lunch provided, and built around conversation. You will hear practical insights from creative and digital experts, and there will be plenty of park teams in the room to connect with, share ideas and compare experiences.

Holidaymaker was built to give teams a clear and practical way to stay in control of their digital touchpoints. But it is the people using it, and the ideas they share, that make it valuable.

Holidaymaker
01305 542075
www.holidaymakerapp.co.uk/xp-hospitality

SPATEX 2026 exhibitor 1 Stop Spas

Water leisure and holiday parks go hand in hand, which is why SPATEX 2026 - the UK’s ONLY dedicated water leisure exhibition - is designed for YOU. Free to attend, Tuesday 3rd to Thursday 5th February, at Coventry Building Society Arena, the show covers hot tubs, ice baths, saunas, spas, wellness suites through to steam rooms, enclosures, swimming pools, and all the ancillary products.

Whether you’re looking to refurbish or install from scratch, SPATEX 2026 is a vital industry event. With more stand space and companies than ever before, the expo is celebrating its milestone 30th anniversary.

A bumper edition, and the first and only time in the UK in 2026 that every aspect of water leisure will be gathered under one roof, this is the edition not to miss. Best showcase in the UK - view and compare a host of new innovations on the stands and in the New Product Zone.

With over one hundred and twenty exhibiting companies, including all the leading water leisure manufacturers and suppliers from around the world, the glittering showcase will include every aspect of water leisure. Exclusive deals & discounts - Many of the exhibitors will be offering special visitor discounts.

Energy saving is at the heart of SPATEX 2026 with talks and the latest products, from variable speed pumps, heat retention covers and LED lighting to air source heat pumps and super insulated one-piece pools.

SPATEX 2026 exhibitor Aqua Warehouse

Free learning – SPATEX will host a free-to-attend double seminar programme with a diverse range of need-to-know information, including the latest on AI and its impact on holiday parks, up-to-the-minute health and safety guidance, and the handling of waterborne bacteria, such as Legionella and Cryptosporidium.

Plus, interactive workshops provide hands-on demonstrations. CPD points and certificates of attendance are issued to all attendees of Arena 1. Industry Hub – several esteemed industry associations, such as IOS (Institute of Swimming), RLSS UK (Royal Life Saving Society UK), and STA (Swimming Teachers’ Association) will all be conveniently situated on one large stand (adjacent to seminar Arena 2) to offer information and guidance.

Expertise on tap - Bring your plans with you – there’s no better place to seek impartial advice from a variety of specialists, and all for free. Pick up inspiration: the BSPF (the British Swimming Pool Federation) will be hosting the British Pool & Hot Tub Awards, showcasing the best examples of design, construction, and installation.

Photos of the winning projects will be displayed. Register early and have a FREE Meal Deal on SPATEX 2026 It’s simple! Scan the QR code below by Friday 19th December to register for SPATEX 2026 and you will qualify for a Meal Deal valid within the exhibition hall, available on either the 3rd, 4th or 5th February. Your voucher will be waiting for you at registration, and full details will be sent prior to the show. SPATEX provides free car parking for all its visitors.

SPATEX
The Pool, Spa & Wellness Show
www.spatex.co.uk

Holiday park operators know that first impressions matter – and when it comes to moving guests in comfort and style, it doesn’t get better than the Toro Vista. Vista is Toro’s new all-electric passenger vehicle, designed with the modern leisure sector in mind.

Whether for transporting people across large resorts or connecting different facilities, the Vista range offers a premium experience that will impress guests and reflect well on your business. Smooth, electric and eco-friendly At the heart of the Vista are two HyperCell lithium-ion batteries, with the option of an additional third to ensure all-day dependability.

This advanced technology delivers all the benefits of electric power – less noise and vibration, zero emissions and simplified maintenance – with the industry-leading reliability that Toro is known for. For operators, that means fewer disruptions and reduced running costs, while guests can enjoy a smoother, quieter and environmentally responsible ride.

A beautiful, customisable design Vista combines elegant lines with a sleek finish, creating a people carrier that fits perfectly in any holiday park looking to stand out. The durable TPO plastic body can be painted, wrapped or customised with decals, allowing operators to easily add their logos, strengthen their brands and elevate the look of their fleet.

Built for comfort, resilience and versatility Available in four, six or eight-passenger models, the Vista is adaptable to a wide range of needs. Its sleek design and sturdy build quality make it a durable long-term investment that enhances both operational efficiency and guest satisfaction. And what’s best, the Vista is also a joy to use.

Independent suspension, generous legroom and ergonomic seating ensure every journey is smooth and comfortable for both guests and drivers. Practical touches – from ample storage to an electronically controlled parking brake that engages automatically – add to its ease of use.

Superior guest experience The Vista is already making an impression at one of the world’s most prestigious golf clubs. At Royal Portrush, specially branded Vista vehicles are now in use transporting members and guests between the course and the club’s luxury accommodation, The Rosses.

According to the team, the vehicles not only look brilliant but have significantly improved the overall guest experience. See the Toro Vista in action Want to know more? Holiday park and resort operators will have the chance to see Vista first-hand at the Holiday Park & Resort Innovation Show on 5–6 November at the Reesink UK stand HP 810.

Reesink Turfcare
01480 226 800
www.reesinkturfcare.co.uk

Taking place on 5-6 November 2025, NEC Birmingham...

The Land Leisure & Tourism Show is the UK’s largest event dedicated to holiday parks, leisure, attractions and rural businesses. Welcoming over 400 exhibitors and thousands of visitors, the show provides a creative space where you can gather ideas and learn from other experts in the field.

Whether you’re an established industry professional seeking fresh concepts or a newcomer looking to maximise your land’s potential, this event provides a unique platform for networking, learning, and innovation.

A HUB FOR INDUSTRY GROWTH AND INSPIRATION
This year’s show brings together three sectors under one roof, Holiday Parks, Family Attractions and Resorts, and Hospitality, creating an unmissable opportunity to explore the latest trends, connect with leading suppliers, and discover innovative solutions to enhance your business.

Plus with the Farm Business Innovation Show running alongside, farmers and landowners can access even more expert guidance on diversification and land optimisation.

EXPERT-LED SEMINARS & INDUSTRY ROUNDTABLES
Gain valuable insights from industry experts through a packed schedule of seminars, workshops, and discussion panels. The show’s keynote, Geoffrey Smith, CEO of Meadow Bay Villages, will open with a fresh perspective on the UK holiday park sector, rethinking the holiday experience through innovation and investment.

Expect thought-provoking discussions, covering key issues, trends, and opportunities that will shape the future of land, leisure, and tourism. This unique platform provides both professionals and newcomers in the industry the opportunity to network, learn and explore new opportunities.

Gain valuable insights from industry experts through a packed schedule of seminars, workshops, and discussion panels.

NEW FOCUS ON HOSPITALITY & VALUE-ADDED SERVICES
For 2025, we’re placing an even stronger emphasis on hospitality offerings, helping holiday park operators and rural businesses expand their services and increase profitability.

Expect tailored insights into enhancing guest experiences, adding premium facilities, and implementing effective marketing strategies to drive success.

YOUR OPPORTUNITY TO CONNECT & GROW
Whether you’re looking to source new products, gain expert advice, or network with industry leaders, the Land Leisure & Tourism Show is the must- attend event to take your business to the next level.

Join us on 5-6 November 2025 at NEC Birmingham and be part of the UK’s most influential event for the tourism sector.
Scan the QR code to register for your free ticket today!

SPEAKERS NOT TO MISS!

MEADOW BAY VILLAGES REIMAGINING THE UK HOLIDAY PARK EXPERIENCE
05 Nov 2025 @ 10:00 - 10:30
Land, Leisure & Tourism Theatre

Geoffrey Smith, CEO of Meadow Bay Villages, opens the Land Leisure Tourism Show with a fresh perspective on the UK holiday park sector.

Discover how Meadow Bay is rethinking the holiday experience through innovation and investment and explore the opportunities shaping the future of holiday parks and rural leisure.

THE REAL COST OF ENERGY METERING - HEAR FROM PARKS WHO HAVE MADE THE SWITCH
05 Nov 2025 @ 10:00 - 10:30
Land, Leisure & Tourism Theatre

Join industry leaders and park owners as they share their real experiences with energy metering.

From reducing costs to improving guest satisfaction, hear first-hand what works, what doesn’t, and how.

HOW GULLIVER’S WORLD IS SHAPING TOMORROW’S ATTRACTIONS - JULIE DALTON, MANAGING DIRECTOR - GULLIVER’S THEME PARK RESORTS
06 Nov 2025 @ 10:00 - 10:30
Land, Leisure & Tourism Theatre

In this opening address, Julie Dalton, Managing Director of Gulliver’s Theme Parks and Resorts group, which includes Gulliver’s World, shares the journey of the independent, family-run theme park group as it adapts to shifting visitor expectations and industry challenges.

From launching immersive events and unique guest experiences to navigating changing leisure trends, Julie offers a behind-the-scenes look at how Gulliver’s has evolved its offer while staying true to its core values of affordability, accessibility, and family-first fun.

THIS YEARS MUST-SEE EXHIBTORS INCLUDE: TOP TEN

Three North Devon holiday parks have achieved global recognition, earning a coveted spot among the top 10% of destinations worldwide according to Tripadvisor’s prestigious 2025 Travellers’ Choice Awards.

Woolacombe Bay Holiday Park, Twitchen House, and Easewell Farm, operated under the Woolacombe Bay Holiday Parks brand, have all been named winners in this year’s awards, completing a remarkable clean sweep for the coastal collection.

The Tripadvisor Travellers’ Choice Awards are based entirely on feedback from real travellers, recognising accommodations, attractions, and restaurants that consistently receive high ratings. For Woolacombe Bay Holiday Parks, it’s a milestone that reflects both quality and consistency.

“We’re absolutely thrilled that all three of our Parks have received the Tripadvisor Travellers’ Choice Award for 2025,” said Kevin Darvill, Sales and Marketing Director. “What makes this recognition so special is that it’s based entirely on real feedback from our guests. It’s a true reflection of the hard work and passion our team puts into making every holiday memorable.”

ALL THREE PARKS HOLD TRIPADVISOR ratings of 4 stars or higher, scoring particularly well for cleanliness, facilities and location.

That passion includes significant reinvestment in facilities, over £6 million in just two years. This year alone, the group unveiled £3 million worth of upgrades, including the new energy-efficient outdoor pool complex at Woolacombe Bay featuring a twisting flume, splash pad, and multi-lane slide. Meanwhile, Twitchen House introduced the WaveSurfer surfing simulator, further boosting its family-friendly activity offering.

Guests have responded enthusiastically. All three parks hold Tripadvisor ratings of 4 stars or higher, scoring particularly well for cleanliness, facilities, and location. The area’s outstanding natural beauty certainly helps too, Woolacombe Beach is consistently voted one of the UK’s best, and all three parks are within easy reach of its golden sands.

As Devon remains one of the top five counties for overnight visits, standout destinations like these are vital to its thriving tourism economy. With stellar reviews, fresh investments, and unbeatable surroundings, Woolacombe Bay Holiday Parks are riding the crest of a wave, one glowing review at a time.

Woolacombe Bay Holiday Park
01271 870 221
www.woolacombe.co.uk

FIVE-STAR VIEWS TOWARDS the Firth of Forth and Arthur’s Seat from Drummohr Camping and Glamping site.

Drummohr Camping and Glamping Site near Edinburgh has been crowned Scotland’s Camping Site of the Year at the 2025 Scottish Hospitality Awards, adding to a growing list of national accolades. The AA five-star site, located in Musselburgh on the shores of the Firth of Forth, beat strong competition across the country to claim the title at a black-tie ceremony in Glasgow.

It follows two major wins in 2024, including Campsite of the Year in the Camping Awards and top site in Scotland via Pitchup.com. “We’re absolutely delighted,” said site manager Angie Purves. “This reflects our whole team’s passion and dedication to delivering exceptional guest experiences. We also take pride in supporting local attractions and events, offering that extra level of service that makes Drummohr stand out.”

Owned by WCF Ltd, Drummohr features luxury lodges with hot tubs, themed glamping pods, family bothies, and touring pitches—all with electric. The family-and dog-friendly site boasts underfloor heated facilities, scenic dog walks, and excellent transport links into Edinburgh. Drummohr is open year-round and sits close to East Lothian’s beaches, golf courses, and the John Muir Way, making it a prime destination for both relaxation and adventure.

JOHN FOWLER Holidays Leadership Team on Croyde Beach

John Fowler Holidays has announced the high-profile acquisition of Ruda Holiday Park at Croyde Bay from Parkdean Resorts, marking a major milestone for the family-run business. The multi-million-pound deal adds one of the UK’s most iconic coastal holiday parks to the North Devon-based operator’s growing portfolio— bringing its total to 14 parks across the South West and Wales.

“This is a landmark day for us,” said Managing Director Martyn Fowler. “Ruda’s location and reputation are second to none, and we’re proud to continue its legacy.” The 300-acre park features 817 pitches, a glamping village, a tropical pool and flume, multiple food and drink outlets, and direct access to Croyde’s blue flag beach—now under John Fowler’s stewardship.

Parkdean Resorts, who owned Ruda for 23 years, said the sale aligns with its strategic goal to reinvest in its wider UK park network. CEO Steve Richards praised Ruda’s staff and legacy, confident John Fowler will maintain its high standards. The deal cements John Fowler’s position as one of the UK’s largest family-owned holiday park groups, with over 800 employees and a turnover of £50 million. Guests with existing Ruda bookings will be contacted directly as the site transitions to new ownership.

STUDENTS FROM DERWEN College gain hands-on experience at Woodland Park Lodges’ treehouse retreat in Shropshire.

A luxury treehouse holiday park in Shropshire is helping young people with special educational needs gain valuable life and work skills through an inspiring new partnership. Woodland Park Lodges, a family-owned site nestled in 52 acres of countryside near the Welsh border, has teamed up with nearby Derwen College to offer weekly work placements for students.

The college, which specialises in further education for students with SEND (special educational needs and disabilities), sends learners accompanied by job coaches to take part in hands-on holiday park tasks.

Managing Director Victoria Thornley says the students bring real energy to the park: “They’re always enthusiastic to learn and contribute. Our guests regularly compliment the cleanliness of our lodges, which is a testament to the positive impact they’re making.”

Derwen College CEO Meryl Green praised the partnership, calling it “a vital step towards building confidence and future employment prospects.” Woodland Park Lodges also supports the Derwen Charity and has donated a luxury stay to its summer fundraising raffle.

LOVE2STAY JOINT MANAGER Charlie Ward with the new AA Five Star grading plaque.

Shropshire’s Love2Stay touring and glamping resort is celebrating after earning a prestigious Five AA Gold Star rating in the 2025 AA Caravan and Camping Awards. Located in Emstrey, Shrewsbury, the luxury resort received an impressive 95% quality score following a recent inspection by AA Hotel and Hospitality Services.

AA inspector Stephen Wilkinson praised the site’s thoughtful layout, top-tier facilities and scenic setting, stating: “The BBQ and pizza oven areas are a great feature, and the open water pool, beach and paddle pool were well used and clearly enjoyed by guests during my visit.”

AN AERIAL VIEW of Love2Stay resort.

Joint manager Charlie Ward welcomed the award as “fantastic recognition” of the team’s hard work and investment. “We pride ourselves on our high standards, customer service and range of facilities that allow guests of all ages to unwind, stay active and reconnect with nature,” he said.

Celebrating its eighth birthday this year, Love2Stay has recently invested £750,000 in five new Severn holiday lodges, adding to its glamping village of safari and woodland lodges. The 22-acre site, set next to parent company Salop Leisure, offers panoramic countryside views and access to a bio pool, cinema, wellness services and outdoor activities.

Beth Connor visits Oban Holiday Park, a scenic Scottish escape by the sea...

Oban Holiday Park, situated within the picturesque 340-acre expanse of Gallanachmore Farm, offers a tranquil retreat on Scotland’s west coast. Located just three miles from Oban’s vibrant town centre, the park provides a serene escape with breath-taking views of the Isle of Kerrera.

Operated by Highland Holidays, Oban Holiday Park has undergone significant investment in recent years, resulting in a beautifully maintained and modern park that manages to retain its connection to the wild Scottish coastline.

JUST A SHORT DRIVE from Oban, the park is a peaceful base for ferry trips and seaside strolls.

ACCOMMODATION WITH A VIEW
One of the standout features of Oban Holiday Park is its wide choice of accommodation and the views that come with it. Guests can choose from a range of luxury lodges, glamping pods, touring & camping pitches.

The high-spec lodges in particular are a real highlight, many of which feature private hot tubs on decking that overlooks the bay, a setting that’s hard to beat for a sunset soak. For those who enjoy the charm of camping without compromising on comfort, the glamping pods offer a cosy and convenient alternative, with electricity, heating and spectacular sea views as standard.

Touring and motorhome guests are also well catered for, with spacious pitches and excellent on-site amenities including modern shower blocks and laundry facilities.

MODERN LODGES with private hot tubs offer the perfect way to relax after a day of exploring.

THE GATEWAY TO THE HEBRIDES
Oban Holiday Park’s location makes it the ideal base for exploring the wider region. Often referred to as the “Gateway to the Isles” the town of Oban is a hub for ferry travel to the Hebridean islands, including Mull, Iona, and Coll - perfect for adventurous day trips.

Back on the mainland, visitors can enjoy scenic drives, coastal walks and wildlife watching, with regular sightings of seals, otters and sea birds.

Within a short drive, there’s a rich selection of attractions including Dunstaffnage Castle, the Oban Distillery and the dramatic landscapes of Glen Coe. Whether it’s hiking, fishing, kayaking, there’s no shortage of ways to connect with nature.

SOAK UP THE PEACEFUL surroundings and unwind with all the comforts of home.

WARM HOSPITALITY & FAMILY-FRIENDLY
The park is particularly popular with families, offering a safe and peaceful environment for children to play and explore. On-site play areas and open green spaces give kids plenty of freedom, while parents can enjoy a more relaxed pace of holiday life.

The park is also dog-friendly, which means four-legged family members are more than welcome to join in the fun. Oban Holiday Park strikes a great balance between providing freedom and convenience. While it doesn’t have the loud entertainment you might find at larger commercial resorts, it excels in offering a more tranquil, nature-led experience that many holidaymakers increasingly crave.

What really sets Oban Holiday Park apart is the warmth of its hospitality. Staff are known for going above and beyond to make guests feel welcome, from check-in through to departure. Visitors frequently comment on the friendly and helpful team who are always on hand to offer local tips and support.

A Highland Escape to Remember In a world where holidays often feel fast-paced and overly commercialised, Oban Holiday Park offers something refreshingly different. It’s a place where you can truly unwind, take in the scenery, reconnect with nature and loved ones, with a slower, more meaningful kind of holiday.

Whether you’re a returning visitor or discovering the area for the first time, Oban Holiday Park is the kind of place that leaves a lasting impression and a longing to come back.

Oban Holiday Park
0333 188 1930
www.highlandholidays.com/holiday-parks/oban/

PANORAMIC VIEW OF OBAN Holiday Park set against the stunning backdrop of the Island of Kerrera.

THE PARK IS ALSO DOG-FRIENDLY, which means four-legged family members are more than welcome.

OBAN IS A CHARMING COASTAL TOWN in Scotland, known as the “Seafood Capital of Scotland”.

Highland Holidays prides itself on delivering unforgettable holidays in the most iconic and beautiful parts of Scotland. Led by the Campbell family, with Andrew and Emily at its helm, Highland Holidays operates three holiday parks across the Scottish Highlands and Argyll: Ben Nevis Holiday Park situated close to Fort William, Oban Holiday Park on the scenic west coast, and Tyndrum Holiday Park, nestled in the heart of the Highlands.

Ben Nevis Holiday Park opened in 2020, shortly before the world faced its first lockdown. Undeterred, the Campbell family used the time wisely to set about transforming the park into a contemporary and quality destination that offers its guests exceptional access to the incredible beauty of the Scottish Highlands.

Ben Nevis Holiday Park is just ten minutes away from the Outdoor Capital of the UK, Fort William. With a location literally in the foothills of Ben Nevis itself, hikers and outdoor adventurers would be hard pressed to find a better basecamp for a holiday. The broad choice of accommodation with 15 accommodation types means that the park has wide appeal.

Guests can choose from standard and hot tub lodges, caravans, camping pods, as well as touring and camping pitches. Common across all accommodation types are the spectacular mountain views! In 2023 & 2024, Ben Nevis Holiday Park won the Hoseasons Diamond Award for ‘Relax and Explore – Scotland’.

HIGHLAND HOLIDAYS aim to create an authentic Scottish experience for their guests.

The park has been widely praised for the high quality of its accommodation and outstanding guest satisfaction. “Being a family-owned, independent group deeply rooted in the Scottish Highlands gives us a unique advantage,” explains Andrew Campbell, Director.

“We truly understand the local landscape and culture, and we use that insight to craft truly memorable guest experiences. We’ve turned potential challenges into opportunities - for example, the growing demand for diverse accommodation has led us to expand our offerings, from spacious hot tub lodges to rugged camping pods, catering to both comfort-seeking travellers and adventure lovers.”

In 2022, the Campbell family acquired Tyndrum Holiday Park (formerly Pinetrees Caravan Park) and set about modernising it. Positioned on the West Highland Way, this park primarily offers holiday and short-stay accommodation for walkers and road trippers, with 11 different accommodation types on offer.

The park’s location is the perfect stopover for those travelling through to Glencoe, Oban or the Scottish islands, but its stunning setting also makes it ideal for a longer stay. The hot tub pods are a standout feature, offering guests a luxurious glamping experience in a picturesque Highland setting. Holiday home ownership is also on offer with a range of modern lodges and caravans available.

BEN NEVIS HOLIDAY PARK has an outstanding location in the foothills of Ben Nevis itself

A mix of holiday rental accommodation and holiday home ownership is also on offer at Highland Holidays’ most recent investment – Oban Holiday Park (previously known as Gallanach Caravan & Camping Park), which opened in July 2023. This stunning park has a prime location on the scenic west coast, overlooking the Isle of Kerrera and Oban Bay.

Oban Holiday Park offers an impressive 16 different accommodation types but there is a focus on providing high-specification lodge experiences. “We introduced luxury waterfront hot tub lodges at Oban,” explains Andrew Campbell. “Now the primary accommodation on the park, these lodges offer front- row views of the sea, stylish interiors, spacious decking with a private hot tub, and direct access to some of Scotland’s most stunning sunsets - perfect for couples or small groups seeking comfort, relaxation, and a view.”

Another new development on the park is a series of four-bedroom hot tub lodges. Recently introduced, these spacious, premium lodges are ideal for families or groups. Featuring modern interiors, open-plan living areas, private hot tubs, and outdoor decking, the new lodges offer a high-end retreat in a coastal setting.

Holiday home buyers can choose from a selection of stylish new lodges and static caravans. Ownership at Oban offers the opportunity to return time and again to a personal coastal retreat in one of Scotland’s most scenic locations, with the option to sublet when not in use. More exciting new additions at Oban Holiday Park are in the plans for the coming years.

LUXURY WATERFRONT Hot Tub Lodges offer front-row views of the sea and stunning sunsets

The holiday parks business comes with its fair share of challenges – from changing guest expectations to increased competition and the need for sustainable tourism. Highland Holidays has responded by staying true to their core strengths while continuously evolving to meet modern demands. Their business model hinges on quality informing every aspect of the guest experience, as well as a keen understanding of what modern holidaymakers seek.

Each park is pet-friendly, family-friendly, and designed to offer both adventure and relaxation in equal measure. “With multiple parks, our focus is on maintaining consistently high standards across every touchpoint,” explains Andrew Campbell.

“We aim to create memories that last a lifetime through exceptional customer service, carefully selected park locations in stunning natural surroundings, and a range of high-quality amenities and accommodation to suit every guest.” There’s more than a nod to sustainability and seamless integration with those stunning surroundings too.

TOURING AND CAMPING options are also available at Oban Holiday Park.

Oban Holiday Park gets its water supply from nearby hillside springs, making it a particularly environmentally friendly choice. Tyndrum Holiday Park is surrounded by pine forests, home to a variety of wildlife, and offers a children’s quiz to encourage early adoption of eco-responsibilities.

At Ben Nevis Holiday Park, Campbell’s Café serves meals made with locally sourced ingredients, giving visitors a chance to enjoy delicious native Scottish cuisine. Through Highland Holidays, the Campbells are particularly proud to present an authentic Scottish experience for their guests, set against breath-taking landscapes and rich cultural heritage.

“With travellers now prioritising flexibility, pet-friendliness, and multi-generational appeal, we’ve designed our parks to be inclusive and adaptable,” says Andrew Campbell. “Highland Holidays embodies the spirit of togetherness. As a family-run business we truly recognise the importance of family time and the joy of shared experiences. Our mission is to offer our guests unforgettable family holidays in Scotland.”

Highland Holidays
0333 188 1930
www.highlandholdiays.com

AKAASPEED scooter isn’t just about the ease or convenience of getting from point A to point B or beginning to end — it’s about enjoying the journey like never before: taking in the beauty, adding to the experience and allowing guests to make the most of their time and enjoy the facilities on offer. A concept surely at the heart of every holiday park stay.

ONSITE TRANSPORT
Holiday park transportation doesn’t have to be a functional necessity, it can be made into a selling point with KAASPEED. Why not have a transport option that inspires, is a talking point and makes a stay at your holiday park interesting and different? All of that doesn’t come without substance. With numerous top-class features, the KAASPEED scooter is regarded as the best in its category.

TOP END MATERIALS
The fun of the ride is backed up with technology and top end materials. The lightweight aircraft aluminium frame, for example, offers unparalleled durability and portability while the high-performance LG cell lithium battery guarantees reliable and long-lasting performance.

ADVANCED FEATURES KAASPEED
outshines with its advanced features and superior functionality. The high-efficiency motor; easy assembly; low maintenance and quick-connect options for multiple optional extras all mount up to make a decent investment. But perhaps none more so than the remarkable fat tyres that make the KAASPEED a scooter that practically rides itself. A 9.5-inch width provides a larger surface area for improved stability and control and make it incredibly accessible for first-time users. It’s suitable for all terrains, from gravelled paths, woodland flooring or the smooth of grass and it’s very forgiving, too.

TOP-TIER RELIABILITY
A high-performance 1000W motor at the heart of the KAASPEED delivers seamless acceleration and top-tier reliability. With advanced torque control and impressive horsepower, the scooter can easily handle an undulating park and go from surface to surface smoothly. It has a maximum torque of 89Nm, which is exceptional. Compare that to the average scooter, which comes in at around 15-20Nm, and you have a viable option for all situations. It really is up to the challenge.

DEMO A KAASPEED SCOOTER?
Why not demo a KAASPEED scooter might be a better way of looking at it! With Reesink e-Vehicles demos are easy to organise, free and arranged at your venue at a time to suit you. It couldn’t be easier!

Reesink e-vehicles
01480 226800
www.reesink-evehicles.co.uk

With the UK experiencing its driest spring in over a century and the mercury rising fast this summer, Compass, a leading provider of caravan and leisure insurance, is urging static caravan owners to take urgent steps to reduce the risk of fire.

Static caravans are particularly vulnerable during extended periods of hot, dry weather. Their fixed positions, close proximity to neighbouring units, and lightweight construction—often using plastic and thin cladding—can cause fires to spread rapidly.

The added presence of LPG gas cylinders, if not stored or maintained correctly, only heightens the danger. The warning follows a notable surge in fire-related claims. Between June 2022 and May 2023, Compass recorded fire claims totalling over £165,000—more than six times the previous year’s total and representing 10% of all caravan and park home claims.

With summer 2025 expected to rival 2022’s record-breaking heat, the risk is growing. Kevin Minnear, Head of Underwriting at Compass, said: “Caravans are a fantastic way to enjoy the outdoors, but they carry serious fire risks, especially in hot and dry conditions. We’ve seen too many families lose their holiday homes and belongings to fire.

We’re asking everyone to stay vigilant and follow basic safety practices.” Common causes of caravan fires include barbecue use near units, careless disposal of cigarettes, unattended cooking, faulty gas appliances, and electrical faults. Fires in caravans are statistically more likely to result in serious injury or death than those in conventional housing.

"WE'RE ASKING EVERYONE TO STAY VIGILANT AND FOLLOW BASIC SAFETY PRACTICES."

TO HELP PREVENT FIRES, COMPASS ADVISES CARAVAN OWNERS TO:
• Keep barbecues well away from units and dry grass.
• Never smoke inside; use ashtrays and dispose of cigarettes properly.
• Store gas bottles securely outdoors, away from direct sunlight.
• Install and regularly test smoke alarms.
• Avoid open flames—opt for battery-powered lighting.
• Equip caravans with a fire blanket and extinguisher.
• Avoid overloading sockets and have electrics checked regularly.
• Keep all escape routes clear and accessible.

Insurance also plays a key role in recovery after a fire. Compass recommends that caravan owners review their policies to ensure comprehensive fire cover, maintain an inventory of contents, and understand their entitlements to temporary accommodation or replacement items.

“Fire spreads fast, just one spark can be devastating,” Minnear added. “But by taking these simple steps, owners can protect their property and their loved ones. Prevention is always better than cure.”

Compass Insurance
0344 274 0276
www.compass.co.uk

With nearly four decades of experience, timber lodge specialists Pinelog Ltd have helped shape some of the UK’s most stylish and successful holiday park accommodation. Their expert design team has shared ten essential tips for creating a luxury lodge that delivers comfort, visual appeal and long-term guest satisfaction.

1. KNOW YOUR AUDIENCE
Design decisions should start with a clear understanding of your target market. One-bedroom retreats with hot tubs or saunas suit couples, while families seek larger lodges with open-plan layouts. Pet-friendly additions like boot rooms and dog showers are increasingly in demand.

2. PRIORITISE SUSTAINABLY
Guests are more eco-conscious than ever. Using responsibly sourced timber, adding renewable energy systems and prioritising insulation all reduce environmental impact and operational costs.

3. HEAT EFFICIENCY
To extend the rental season, modern heating solutions like panel heaters or wood burners should be paired with top-grade insulation.

4. MAXIMISE NATURAL VIEWS
Lodges should feel connected to their setting. Floor-to-ceiling windows and well-placed glazing bring in light and scenery, enhancing guest wellbeing.

5. DESIGN SMART LAYOUTS
A flowing kitchen-dining-lounge “triangle” supports social interaction and suits a wide variety of users, from couples to multigenerational families.

6. INVEST IN BEDROOM COMFORT
Spacious bedrooms with ample storage are a must, even in compact designs. Guests staying longer appreciate thoughtful design.

7. MAKE BATHROOMS BRIGHT
Smart storage, walk-in showers and features like skylights help small bathrooms feel luxurious and practical.

8. HIGH-QUALITY INTERIORS
Durable and attractive materials extend the lifespan of your lodge. High-spec finishes improve resale value and require less maintenance.

9. USE LOW-MAINTENANCE EXTERIORS
Pinelog - bedrooms with storage and pace Natural materials such as timber, ceramics and metal age well and maintain kerb appeal over time with minimal upkeep.

10. DESIGN FOR PURPOSE
Lodges for personal use can reflect individual taste, while rental lodges benefit from neutral palettes, robust finishes and ease of maintenance. Always design with the end-user in mind. Pinelog’s designs are renowned for their timeless style, comfort and robust performance.

Whether you’re looking to add new accommodation or start a holiday park from scratch, their expert guidance ensures every lodge delivers long-term value and guest satisfaction.

Pinelog Ltd
01246 942842
www.pinelog.co.uk/holiday-park-expertise/

There’s a quiet revolution rolling through the British countryside, and it’s running on diesel, solar and wanderlust… Motorhome ownership is booming and with it, a new kind of traveller is reshaping the tourism landscape.

Forget tour buses and pre-packaged trips, today’s explorers prefer self-sufficiency, open roads, and the freedom to choose their view each morning. For holiday park owners and managers, this is not a trend to watch from the sidelines.

It’s a golden opportunity to attract a growing, engaged and self-reliant audience that’s ready to spend, if you’re ready to welcome them.

WHY MOTORHOMES ARE NOT JUST PASSING THROUGH
Once considered the preserve of retirees and festivalgoers, motorhomes have gone mainstream. Driven by post-pandemic shifts, environmental awareness, and a craving for flexible travel, today’s motorhome owners are families, digital nomads, adventurers and comfort-lovers alike.

They’re skipping airports and checking out of hotels, opting instead for clean air, control, and communities on wheels. But here’s the catch: while they love the open road, they don’t want to rough it. They’re looking for safe, scenic, and well-equipped bases and that’s where you come in.

TODAY’S MOTORHOME GUESTS bring everything they need and they’re happy to pay for the things they value most: safety, service, and the freedom to roam.

FROM STATIC TO STRATEGIC
Traditionally associated with static caravans and summer getaways, holiday parks are now transforming into dynamic hubs for motorhome tourism. With the right facilities, you don’t just become a stopover, you become the destination. Motorhome travellers value:

• Full-service hook-ups: Electricity, water and waste disposal make extended stays easy.
• Flexible booking options: Cater to both overnight visitors and those settling in for the season.
• Modern comforts: Think laundry rooms, Wi-Fi, EV chargers, and even co-working areas.
• Scenic and secure settings: Gated access, helpful staff and quiet hours go a long way.

Add a view of the coast or countryside, and your park suddenly offers something that no roadside lay-by or city car park can.

WHY IT MAKES BUSINESS SENSE
Let’s break it down. Motorhome owners bring:

• Self-sufficiency: They don’t need you to provide beds or bathrooms, but they’re happy to pay for a clean, safe, connected space.
• Off-season income: Many tour year-round and actively seek out parks with winter availability.
• Repeat business: A good stay = loyalty. Many return to favourite parks annually or recommend them in active online communities.
• Low overhead for high reward: Unlike static units, touring pitches require less infrastructure and turnover.

With a little foresight, even under-used parts of your park can be turned into attractive hardstanding motorhome pitches, creating new revenue without major redevelopment.

WHAT MOTORHOMERS REALLY WANT (AND HOW TO DELIVER IT)
Meeting the needs of the motorhome market doesn’t mean luxury spas and nightly entertainment (although some will love that!). What matters most is a balance of autonomy and amenity. Here’s what they’re looking for:

• Ease of access: Wide, drive-through pitches and clear signposting.
• Solid ground: Hardstanding with level areas beats a boggy field every time.
• Connectivity: Reliable Wi-Fi and good mobile reception are now non-negotiable.
• Family & pet-friendliness: Play areas, dog walks, and fenced zones make a big difference.
• Social touches: BBQ spots, fire pits, or communal lounges help build community.

Add an online booking system (ideally with app functionality), and you’re ticking all the modern motorhomer’s boxes.

WHAT TYPE OF PARK ARE YOU?
It’s worth considering your niche. There’s space for everyone in the motorhome market—but your park doesn’t have to appeal to everyone.

• Family parks: Offer excitement, entertainment and practical convenience.
• Adult-only parks: Promise peace, quiet and curated experiences.
• Eco-retreats: Cater to conscious travellers with natural, minimalist setups.
• Luxury resorts: Attract those who want the comforts of a hotel with the freedom of the road.

By defining your offer, you can attract the right kind of motorhome guest, and keep them coming back.

DON’T GET LEFT BEHIND
So, if your pitches are ready, your facilities welcoming and your park easy to find and book, you’re not just accommodating motorhome guests, you’re becoming part of their story.

In return, they’ll bring loyal custom, word- of-mouth buzz, and a whole lot of wheels to your gates! It’s time to open up your park and your thinking, to the power of the self-sufficient traveller.

Motorhome Trader
www.themotorhometrader.co.uk

In today’s digitally driven world, guest expectations are evolving fast — and holiday parks, campsites, and glamping sites across the UK are rising to meet the challenge. From the initial booking to the end-of-stay farewell, the entire holiday experience is increasingly shaped by technology.

And for park owners and managers, embracing smart systems like online bookings and mobile guest apps isn’t just about keeping up — it’s about staying ahead. Whether you’re managing a family-friendly caravan park, a luxury glamping retreat, or a coastal touring site, digital tools have become essential for delivering the seamless, personalised service that modern travellers now expect.

Let’s take a closer look at how guest apps and online booking systems are transforming the industry — and how three companies are helping UK parks lead the charge.

FROM GLAMPING TO OWNERSHIP, CampManager’s Guest App supports every step of the guest journey.

YOUR PARK. YOUR BRAND. YOUR APP.
The team at CampManager understand that guests want convenience — and they want it on their phones. That’s why they’ve launched a powerful new Branded Guest App, tailored specifically for holiday parks, glamping sites, and touring parks. At its core, the app is about putting your brand in your guests’ pockets.

Available on both the Apple App Store and Google Play, the app features your colours, logo and messaging — giving you an identity that stays with your guests from booking to check-out, and even beyond. “It’s not just a tool, it’s an extension of your park’s experience,” says the CampManager team.

Guests can use the app to check-in digitally, explore site maps, access Wi-Fi codes, browse menus, and view local attractions or on-site events. For your team, that means fewer repetitive questions — and more time spent delivering great hospitality. But the functionality doesn’t stop there. The app becomes your central communication hub, with built-in messaging linked directly to CampManager’s system.

CUSTOM-BRANDED GUEST apps from CampManager keep your identity front and centre.

Whether a guest wants to ask about dog-friendly walks or amend a reservation, all messages are routed to the right team member and logged securely — no missed emails, no phone tag. From a revenue perspective, it’s also a powerful sales channel. Guests can book add-ons, pay balances, or rebook future stays at the tap of a screen.

App-exclusive offers, flash deals, and push notifications can drive repeat business, direct bookings, and seasonal occupancy boosts, all without relying on OTAs. For parks with holiday-home ownership, the app even acts as a digital showroom, showcasing your available stock and feeding warm leads straight into CampManager’s CRM.

And it’s not just for guests. Holiday-home owners can log in to request maintenance, gas refills or cleaning, with every task tracked in CampManager’s integrated Jobs & Tasks system. The result? A fully integrated, branded, end-to-end experience — for guests, owners, and teams alike.

SMART INTEGRATIONS from GemaPark help deliver modern, sustainable service.

GEMAPARK & PEMBREY’S SMART EVOLUTION
Down in Carmarthenshire, the award-winning Pembrey Country Park Family Caravan & Camping Park is showing just how impactful the right technology can be. Nestled in 500 acres of woodland and coastal beauty, Pembrey has long been a favourite with families seeking adventure and tranquillity.

A long-standing user of GemaPark, Pembrey recently elevated their guest experience with two digital upgrades: Pay-as-you-go electric pitches and a fully branded Guest App. Thanks to GemaPark’s integration with E-Pitch, guests can now pre-purchase electricity during the booking process and top-up from their phones or the hardware itself.

No queues, no meter readings, no lost credit — just seamless, real-time control that enhances convenience while supporting sustainability. As Mags Pullen, Commercial & Facilities Manager at Pembrey, explains: “The ability for guests to manage bookings, electric usage and activities in one place has greatly improved the experience. Our new app adds a personal touch while reducing our reliance on paper and physical resources.”

The app, developed in collaboration with Holidaymaker and fully integrated into GemaPark, gives guests instant access to all their booking details, payment history, activities, and now — even their electricity usage. It also allows for real-time notifications, updates on local events, and a completely paperless arrival and stay experience.

GemaPark’s forward-thinking, open API strategy means that these kinds of smart integrations are only becoming more common and more important. As Dawn Bee, Director of GemaPark, puts it: “We’re committed to connectivity. With our plug-and-play integrations, parks can pick the best tools for their needs and know it will all work together — simply and smoothly.”

AT PEMBREY COUNTRY PARK, guests top up electricity and manage bookings right from their phone.

DIRECT-TO-GUEST MARKETING
While the digital experience is evolving, the goal remains the same: great hospitality. As Allana Tigwell, Head of Marketing at Holidaymaker, points out: “Technology should enable, not replace. It frees up your team to spend more time with guests and less time on admin.”

Holidaymaker’s Direct-to-Guest (D2G) Marketing™ approach helps parks build a connected journey — starting from the moment a potential guest sees a lodge on social media. Through apps, screens and messaging tools, D2G keeps guests engaged throughout their holiday, delivering relevant content, reminders, and offers at just the right time.

Forward-thinking parks like Waterside Holiday Group and Freshwater Beach Holiday Park are showing what’s possible. From in-app AI chat, activity booking and real-time rebooking nudges, to on-site Seeview screens with local info, guests are kept in the loop, without needing to ask at reception. And importantly, this helps bring guests back into your ecosystem.

Instead of relying on OTAs or third-party platforms, branded apps and content help guests stay connected to your brand, long after they’ve left. Whether it’s reducing your carbon footprint with paperless check-ins, or encouraging in-stay upgrades with personalised offers, D2G tech turns one-time visitors into loyal fans.

HOLIDAYMAKER APPS, screens and AI chat helping guests stay informed, entertained and connected.

A SMARTER, MORE SUSTAINABLE FUTURE
One of the most significant advantages of online bookings and apps is their contribution to sustainability and operational efficiency.

From reducing paperwork and streamlining check-in, to cutting down on power waste with smart metering, these tools support both environmental goals and bottom-line savings. More importantly, they support a more human experience. By automating repetitive admin tasks and enabling better communication, they free your team to do what they do best: create welcoming, memorable stays.

Today’s guests aren’t just booking beds, they’re booking experiences. And digital tools, when used right, make those experiences smoother, richer, and more connected.

D2G TOOLS KEEP GUESTS in the loop without pulling staff away from the front line.

YOUR PARK, EVOLVED
The future of holiday park management is not about replacing people with screens — it’s about supporting people with smart, flexible tools.

Whether you’re looking to:
• Reduce OTA commission and increase direct bookings
• Deliver five-star communication from pre-arrival to post-check-out
• Provide smarter on-site services with less manual admin
• Or just bring your brand to life in a guest’s pocket

...then CampManager, GemaPark and Holidaymaker have the technology and expertise to help you get there. As the UK staycation trend continues to grow, the parks that will stand out are those that blend modern tech with traditional hospitality, creating experiences that are personal, seamless and brilliantly memorable.

Ready to bring your park into the palm of your guests’ hands?
Explore these leading providers:

CampManager
www.campmanager.com

GemaPark
www.gemapark.co.uk

Holidaymaker App
www.holidaymakerapp.co.uk

Unlocking the potential of swimming pool at your site...

From serene morning swims to chaotic family splash sessions, swimming pools have long been a key draw for holidaymakers across the UK.

Whether it’s the thrill of a flume, the sensory joy of a splashpad, or the luxurious calm of a hot tub, aquatic attractions continue to be a powerful way for holiday parks to boost appeal, increase bookings, and improve guest satisfaction.

But in 2025, swimming pools are not just about water, they’re about experience, safety, accessibility and even profitability.

"Swimming pools are not just about water, they're about experience, safety, accessibility and even profitability."

A POOL IS JUST THE BEGINNING
A well-designed pool area is more than a place to cool off. It’s a hub of activity, a selling point on brochures, and increasingly, a profit centre in its own right. That’s where specialists like Ustigate Waterplay come in.

Their installations go beyond traditional pools to create immersive aquatic play spaces that work for all ages and abilities — even where space or staffing is limited. Ustigate’s innovative splash pads, for instance, are especially well suited for holiday parks. Because they don’t have any standing water, they require no lifeguards, and are therefore low-maintenance, safe, and accessible.

They’re perfect for outdoor play areas and create fantastic visual impact, with over 15 features capable of running from the same water management system as a traditional pool. According to Ustigate, the modern pool experience should not “stand alone.” It should be part of a broader strategy to maximise fun, inclusivity, and efficiency in every square foot.

Their installations often include lazy rivers, interactive water cannons, and customisable water features designed by their long-standing partner, Vortex Aquatic Structures International Inc, who offer a portfolio of over 300 products. We create a space that entertains a multitude of guests simultaneously, whether that’s kids racing through water tunnels, teens battling with spray cannons, or families relaxing under shaded structures by the pool.

FOR LEISURE OPERATORS, water testing isn’t just a routine task, it’s a critical part of keeping guests safe and happy.

TESTING TIMES
However fun or visually impressive your aquatic offering might be, nothing is more important than safety and that starts with the water itself. Enter The Tintometer Ltd, who provide vital equipment for routine and regulated water testing in pools and spas.

Their Lovibond® MD150 photometer is fast becoming a go-to for leisure operators across the UK, especially in parks with multiple facilities or hot tubs in private lodges. The MD150 allows for accurate and efficient testing of chlorine, bromine, pH, calcium hardness, alkalinity and cyanuric acid — all with a user-friendly digital interface.

Crucially, it also helps parks comply with HSG282, the Health and Safety Executive’s guidance for hot tubs and spa pools — which are now widely featured in glamping pods, luxury lodges and cabins. “Accurate, fast testing isn’t just about compliance,” says a spokesperson from The Tintometer Ltd.

“It’s about protecting your guests, your staff, and your reputation. The MD150 gives operators the tools they need to meet the high expectations of health officers, insurers and today’s savvy holidaymakers.” The device’s portability makes it ideal for large sites, and ongoing service and calibration support helps ensure long-term performance and peace of mind.

SPLASH ABOUT provide bespoke retail solutions and branded products, giving your swimming pool facilities the retail wow factor.

TURNING POOLS INTO PROFIT CENTRES
Swimming pools have traditionally been considered a cost centre — expensive to maintain, staff and heat. But what if they could generate income too? That’s the question answered by Splash About, who are helping holiday parks across the UK transform poolside areas into high-performing retail spaces.

Working with over 85% of UK holiday park operators, including household names like Haven and Center Parcs, Splash About brings what they call “retail theatre” to poolside merchandising. Their formula is simple but powerful: great products, clever displays, and a smart stock management system.

From UV-protective wetsuits and swim nappies to toys and goggles, Splash About offers a full range of swim and water play products. These are merchandised on custom-designed, durable displays that thrive in the humid, high-traffic poolside environment. Their unique back-end portal system even automates reordering, keeping shelves looking full without overloading on-site storage.

“This approach works,” says Managing Director Lesley Beach. “Some of our partners have seen poolside retail quadruple, moving pools from cost centres to profit centres.” For holiday parks looking to add a revenue stream without expanding their footprint, this is a proven solution.

THE YORKSHIRE SPA RETREAT were crowned overall Winner of Holiday Park Pool of the Year in the 2023 UK Pool & Spa Awards.

RECOGNISING EXCELLENCE
Of course, the holiday park industry is filled with innovation, creativity and quality — all of which are celebrated at the UK Pool & Spa Awards. These prestigious awards recognise excellence in design, management, and customer experience across all sectors of the wet leisure industry.

For holiday park operators, it’s a chance to benchmark standards, discover new suppliers, and even gain a valuable marketing edge by being shortlisted or winning an award.

From eco-conscious filtration systems to high-tech water features and inclusive splash zones, the awards provide a snapshot of the very best in British pool design and operation.

If you’re proud of your pool facilities, whether newly installed or lovingly maintained, the UK Pool & Spa Awards are a brilliant opportunity to showcase your efforts and earn industry recognition.

A USTIGATE SPLASHPAD is great because it offers water play without water depth, making it inclusive, accessible, safe and fun for everyone.

PLANNING FOR THE FUTURE
The way guests use pools is changing. They want more than just a dip, they want experiences, comfort, and personalisation. Meanwhile, operators need to balance this with safety, staffing, sustainability, and space constraints.

Today’s swimming pool offering needs to work hard, not just during peak summer weeks but year-round, come rain or shine. That might mean adding a heated splashpad for shoulder season appeal, investing in automated water testing to free up staff time, or turning your poolside into a miniature high street.

Whatever the size or style of your site, there are now smarter, safer, and more profitable ways to use aquatic facilities to their fullest. Whether you’re running a coastal caravan park, a woodland glamping retreat or a luxury resort, your pool can be a standout feature — one that guests remember, share, and return for. Now might just be the time to dive in!

CONTACT INFORMATION:

Lovibond Water Testing
www.lovibond.com

Splash About
www.splashabout.com

Ustigate Waterplay
www.ustigatewaterplay.co.uk

UK Pool & Spa Awards
www.ukpoolandspaawards.co.uk

A New Fully Managed WiFi Service for Parkdean Resorts...

Parkdean Resorts, the UK’s leading holiday park operator, runs 65 parks across England, Scotland, and Wales. Each year, over 3 million guests and 20,000 homeowners rely on its WiFi.

Reliable WiFi is essential—not just for guest satisfaction and loyalty, but also for operations like mobile payments, ordering, and team support. When the old system had reached its limit, Wifinity stepped in to upgrade the infrastructure, boosting performance for both guests and staff.

WIFINITY PROVIDED
• Great connectivity for guests, employees and secure operations
• Simplified guest WiFi user experience
• Premium ‘paid for’ and freemium tiers
• Scalable network to cope with park expansion
• Fully managed service
• Cost effective integration with existing infrastructure

Site surveys began in 2019 and continued through the 2020 COVID-19 closures. Parkdean Resorts used the downtime to restructure and upgrade its WiFi, preparing for growth, expansion and rising guest demand. The upgrade included a direct-to-van (DTV) setup with Cambium backhaul, Ruckus access points and a fully branded captive portal for easier guest access.

A corporate SD-WAN delivers high-speed local internet for cloud services, while a VPN overlay links to private datacentre systems. Both corporate and guest networks are fully managed by Wifinity, which ensures performance, handles network operations with Parkdean, and provides 24/7 UK-based support—so staff can focus on giving guests a great holiday.

THE GUEST USER JOURNEY
• “One and done” process: User connects to login page
• Key lasts indefinitely: Account created key shown and sent
• Works with any device: Home-like connection process
• No interruptions: No need to re-login or re-enter the password

Most of the park is covered, allowing guests to roam without drop-offs, and staff devices stay connected too. During its first full season with the new guest WiFi solution:
• More than 500,000 individual accounts were created
• The premium, paid service generated added revenue
• There was a 400% increase in devices using the optimised DPSK user journey
• Customer satisfaction ratings increased
Wifinity and Parkdean continue to collaborate to improve service and respond to feedback, aiming for a successful 2025 and high guest satisfaction.

THE UPGRADE NOW DELIVERS WIFINITY PROVIDED
• Park-wide, high-speed internet access
• Corporate WiFi service with firewall to run EPOS, guest services and corporate devices
• Automatic onboarding for corporate managed devices with certificate-based network authentication for Parkdean Resorts’ MDM services
• Streaming and entertainment across devices
• High quality VOIP and video calls, supporting remote working
• Home-like guest onboarding using DPSK
• Free or premium ‘paid for’ options
• Flexible plans by day, weekend, week, month or year
• Fully branded Park Connect service
• 24/7 customer services, co-branded communications, help guides
• Monthly service reviews, for customer satisfaction and troubleshooting
• Proactive issue identification and resolution for a better overall network service

Wifinity
020 8090 1290
www.wifinity.co.uk/holidayparkscene

Park owners stay one step ahead thanks to dedicated supplier network...

Ask any delegate what the biggest takeaway has been from the annual Hoseasons Owners Conference over the last few years and one message is likely to come back loud and clear - invest in hot tubs! What started as a ‘nice to have’ for a few early adopters has become a total game changer for savvy owners looking to attract more guests to their park, command higher rental rates and maximise their returns.

In the first half of this year lodges and holiday homes with hot tubs in the Hoseasons portfolio achieved a 52% higher Average Weekly Rate (AWR) than those without. No wonder then that the brand has seen a 30% increase in the number of units adding hot tubs – an evergreen asset with relatively low CapEx and OpEx requirements, where perceived customer value clearly outweighs actual costs to install and maintain.

Always attractive to a broad demographic, including couples, families and groups of friends, hot tubs are also becoming increasingly popular with guests embracing hot and cold water contrast therapy as part of the ever-growing trend for wellness tourism - especially when paired with ice baths, saunas and covered pergolas to extend year-round appeal.

So… investing in hot tubs is a ‘no brainer’, but while knowing ‘what’ to do to capitalise on a market trend is one thing, knowing ‘how’ to do it is another matter. That’s why Hoseasons offers Hoseasons Connect – a strategic partner network of trusted suppliers offering nearly everything a new or existing holiday or lodge park might need to start from scratch, innovate or future-proof their location.

LAUNCHED IN 2022, THE HOSEASONS Connect network currently offers one-stop-shop access to more than 20 reputable suppliers. Picture courtesy of the Yorkshire Spa Retreat.

Launched in 2022, the network currently offers one-stop-shop access to more than 20 reputable suppliers including providers of accommodation, hot tubs, outdoor living equipment, park management software, housekeeping services, access controls, interior furnishings, architecture and design, insurance, print and signage, capital allowances and training services (including hot tub maintenance!).

More than 100 leads have been generated for network members in the last two-and-a-half years, with accommodation owners seeing a wide range of benefits from dealing with experts in their field, including Jacuzzi and Pinelog.

Miles Dewhurst, CEO at Yorkshire Spa Retreat – part of Hoseasons’ Magnificent Collection, works with Hoseasons Connect partners 1 Stop Spas and Leisure and Rix Leisure (Victory Leisure Homes and Prestige Lodges).

He says: “The real added value you get from being able to access the Hoseasons Connect community is not just the products and services themselves, it’s also the insights and innovations these trusted suppliers bring to the table that mean you’re always aware of what’s driving the market, and what might be the next big thing before investing in growth.”

HOSEASONS CONNECT gives owners access to expert suppliers like 1 Stop Spas, Omar Lodges, and HLF Group.

Phil Mackay, Director of Hire Fleet at Raywell Hall Country Lodges – Hoseasons’ current Best in Britain for lodges and parks - is also a big advocate of Hoseasons Connect and has a longstanding relationship with accommodation supplier Omar Lodges. He says: “We realised a long time ago that competitive advantage comes from constantly innovating to stay one step ahead of the rest, and that means working with the best partners along the way.

The fact Hoseasons has brought all these suppliers together in one network is not only incredibly helpful for parks like us, it also very clearly demonstrates their commitment to helping us grow both our income and profitability.” David Hall, Head of Commercial Strategy and Transformation at Northumbrian Water – the parent company of Kielder Waterside – is also a fan of the network.

Working closely with accommodation suppliers Oakgrove Lodges and furniture suppliers HLF Group, he says: “The most important thing about any supplier is that they understand your business. Both Oakgrove and HLF deliver exceptional quality and service and come with a reassuring Hoseasons seal of approval.”

All new owners joining the Hoseasons portfolio are invited to access the Hoseasons Connect community and take advantage of a range of key business contacts, promotional material, discounted rates and other benefits.

WELLNESS-FOCUSED stays are on the rise – hot tubs, saunas and outdoor living drive year-round picture courtesy of Raywell Hall Country Lodges.

Paul Shoebridge, Business Development Director at Awaze – the parent company of Hoseasons – says: “We want to do everything we can to give our owners the best chance of maximising their ROI. Hoseasons Connect brings together the best suppliers in the business so that small family-run operations to large corporate parks can make informed choices about the best way to future proof their customer offer.” For more information about Hoseasons Connect, or to request a digital prospectus please get in touch.

Hoseasons
0345 268 1500
supplypartnerships@hoseasons.co.uk

Raywell Hall Country Lodges
01482 300801
www.raywellhall.co.uk

Yorkshire Spa Retreat
01439 413102
www.yorkshire-spa-retreat.co.uk

RAYWELL HALL’S AWARD-WINNING team with Gemma Brown from Hoseasons (centre), celebrating success at the Owners’ Conference.

LODGES AND HOLIDAY HOMES with hot tubs in the Hoseasons portfolio achieved a 52% higher Average Weekly Rate (AWR) than those without, picture courtesy of Raywell Hall Country Lodges.

Visitor registration is now open for The Glamping Show 2025, the UK’s leading business-to-business event for the glamping sector. Taking place from 18th-20th September at Stoneleigh Park in Warwickshire, this unmissable Show offers free entry, giving you access to the UK’s most comprehensive collection of products and services for glamping, holiday parks, caravan sites, and camp sites.

Explore an impressive line-up of over 100 exhibitors showcasing everything from bell tents, pods, wigwams, shepherds’ huts, cabins and gypsy caravans, to eco toilets, portable washrooms, storage containers, hot tubs, lighting, fire pits, barbeques, accessories, and so much more.

Alongside the exhibition, your free ticket also allows entry to an invaluable programme of seminars designed to help you maximise return on investment, whether you are already operating a site or planning to launch one soon.

Don’t miss this opportunity to see the latest innovations, gain expert insight and connect with suppliers and fellow site owners to drive your business forward. So, what are you waiting for? Put the date in your diary and claim your FREE TICKET today on our website, simply click ‘Register’ and secure your place.

The Glamping Show
01582 767254
www.theglampingshow.com

GROW YOUR ESTABLISHED Glamping Business, image credit Yurts for Life

LEARN FROM THE EXPERTS with over 11 industry professional speakers

The Land Leisure & Tourism Show is the UK’s largest event dedicated to holiday parks, leisure, attractions, and rural businesses. The show provides a creative space where you can gather ideas and learn from other experts in the field.

Whether you’re an established industry professional seeking fresh concepts or a newcomer looking to maximise your land’s potential, this event provides a unique platform for networking, learning, and innovation.

This year’s show offers an unmissable opportunity to explore the latest trends, connect with leading suppliers, and discover innovative solutions to enhance your business. Plus, with the Farm Business Innovation Show running alongside, farmers and landowners can access even more expert guidance on diversification and land optimisation.

For 2025, we’re placing an even stronger emphasis on hospitality offerings, helping holiday park operators and rural businesses expand their services and increase profitability. Expect tailored insights into enhancing guest experiences, adding premium facilities, and implementing effective marketing strategies to drive success.

Whether you’re looking to source new products, gain expert advice, or network with industry leaders, the Land Leisure & Tourism Show is the must-attend event to take your business to the next level. Join us on 5-6 November 2025 at the NEC Birmingham and be part of the UK’s most influential event for the tourism sector. Scan the QR code to register for your free ticket today.

The Land Leisure & Tourism Show
www.lltshow.com

LLT IS THE LAUNCHPAD for your next big SHO idea

EXPLORE THE LATEST innovations and speak directly with leading suppliers

Stoneleigh once again proved why The World of Park & Leisure Homes Show is the premier event in the industry calendar. This year’s show radiated unity, passion, and professionalism, with exhibitors and supporters coming together from across the UK and beyond.

From park operators and manufacturers to suppliers of decking, solar panels, chassis, finance, estate agents, insurance, independent experts, outdoor furniture etc. etc. The event was a true showcase of the sector’s breadth and innovation. The spirit of collaboration was unmistakable.

In a challenging economic climate, the importance of working together was clear and embraced. The connections made and strengthened at Stoneleigh highlighted the collective commitment to driving the industry forward.

Visitor numbers were strong, and the atmosphere was charged with energy and enthusiasm. Beyond business, Stoneleigh continues to be a space where lasting connections are formed and the spirit of the industry is celebrated.

A highlight of the event was the special recognition given to organisers Jo and Pat, who received the Outstanding Services to the Park & Leisure Home Industry award — a moment of well-deserved pride. As the curtains close on Stoneleigh 2025, anticipation is already building for an even more exciting 2026.

World of Park & Leisure Homes Show
01789 491451
www.parkhomeandleisure.co.uk

The UK holiday park and caravan sector is experiencing an unprecedented boom as staycations remain the preferred choice for British holidaymakers. With international travel costs soaring and environmental concerns influencing decisions, more people are opting for domestic holidays, presenting both opportunities and challenges for holiday park operators.

Recent industry reports highlight a 25% rise in bookings for UK holiday parks compared to pre-pandemic levels. Initially spurred by COVID-19 restrictions, the staycation trend has remained strong despite the reopening of international travel.

Economic uncertainty, high fuel prices, and the rising cost of overseas holidays have reinforced the appeal of UK-based breaks. Additionally, increasing sustainability awareness is driving holidaymakers to seek low-carbon alternatives, further boosting demand for caravan and lodge holidays.

OPPORTUNITIES FOR HOLIDAY PARK OPERATORS
To meet evolving customer expectations, holiday park operators are embracing innovation and investment in key areas:

• Enhancing Accommodation: Many parks are introducing premium lodges, glamping pods, and eco-friendly cabins to attract a wider demographic. High-quality, self-catering options with modern amenities ensure a comfortable and enjoyable stay.
• Sustainability Initiatives: With eco-conscious travel on the rise, parks investing in renewable energy, water conservation, and waste reduction are gaining a competitive edge.
• Technology Integration: Contactless check-ins, digital guest experiences, and app-based bookings streamline operations and enhance customer satisfaction.
• Expanding Activities and Attractions: To rival international destinations, many parks are developing adventure parks, wellness retreats, and themed entertainment to broaden their appeal.

With staycations firmly established as a dominant travel trend, the future looks bright for UK holiday parks. Operators prioritising innovation, sustainability, and exceptional customer experiences are best positioned to thrive in this rapidly evolving market.

MSP RACHAEL HAMILTON flew the flag for Scotland’s tourism industry (on 24 March) when she visited a popular Borders holiday park.

MSP Rachael Hamilton championed Scotland’s tourism industry on 24 March with a visit to Cockburnspath Holiday Park in Berwickshire during Scottish Tourism Month. Situated between Berwick-upon-Tweed and Dunbar, the park boasts a scenic backdrop of the Lammermuir Hills.

Ms Hamilton was welcomed by park manager Zoe Dixon and business owner Frank Maguire, who guided her on a tour of the extensive grounds. Cockburnspath Holiday Park is part of the Meridian Parks group, founded in 2009 by Mr Maguire’s father.

The MSP learned about the park’s tranquil setting, which offers families the opportunity to own a holiday home while preserving local wildlife and flora. Ms Hamilton also viewed luxury holiday homes, available from under £20,000.

Mr Maguire highlighted the park’s role in sustaining local businesses without impacting housing stock or property prices. “Tourism is vital to the Borders economy, and it’s fantastic to see how this park supports local jobs,” said Ms Hamilton. More information is available on the Cockburnspath Holiday Park website.

Beth Connor visits Loch Tay Highland Lodges...

Tucked away in the heart of the Scottish Highlands, Loch Tay Highland Lodges offers visitors an unforgettable escape into nature. With breath-taking landscapes, a wealth of outdoor activities, and first-class accommodation, this scenic retreat provides the perfect mix of adventure and relaxation.

Holiday Park Scene Magazine recently paid a visit to this hidden gem to uncover what makes it such a sought-after destination for holidaymakers. Situated on the banks of the majestic Loch Tay, the holiday park enjoys panoramic views of the surrounding mountains and shimmering waters.

The tranquil setting provides an idyllic backdrop for those seeking a break from the hustle and bustle of everyday life. As we arrived, the still, spring-cool air carried a refreshing crispness, perfectly complementing the serene beauty of the Highland landscape.

Loch Tay Highland Lodges offers a diverse range of accommodations, seamlessly blending comfort with the park’s breath-taking natural surroundings. Guests can choose from glamping domes, premium lodges, and traditional camping pods, each designed to provide a unique yet cosy retreat.

LOCH TAY HIGHLAND LODGES was nothing short of spectacular.

For those seeking a more exclusive getaway, the park’s Exclusive Houses provide spacious, high-end accommodation with stunning views and top-tier amenities. Meanwhile, the Premium Woodland Cabins stand out for their luxury features, including floor-to-ceiling windows that frame the serene Highland landscape and some with Hot Tubs.

Thoughtfully furnished, these hexagon-shaped cabins allow guests to enjoy modern comforts while staying immersed in nature. Their Signature Lodges are the highest, most luxurious grade of accommodation offering, ensuring every traveller finds their ideal stay.

Whether opting for glamping, luxury lodges, or a traditional camping experience, guests can enjoy the perfect blend of comfort and nature at this stunning Highland retreat. Loch Tay is a haven for outdoor enthusiasts.

The park’s prime location offers a wide range of activities to suit all ages and interests. Guests can take to the water with kayaking, paddleboarding, and fishing, while those who prefer to stay on dry land can enjoy scenic hiking trails, mountain biking, or even archery.

OFFERING PET-FRIENDLY accommodation, ensuring that your furry friends can join in on the adventure.

During our stay, we embarked on a guided boat tour of the loch, where we learned about the area’s rich history and if you’re lucky you’ll spot some local wildlife, including ospreys and red deer. For a slower pace, visitors can simply relax by the water’s edge, enjoying a peaceful afternoon with nothing but the sound of nature surrounding them.

No visit to the Highlands would be complete without sampling some local cuisine, and Loch Tay Highland Lodges does not disappoint. The on-site Boathouse Kitchen & Bar serves up a delicious menu featuring fresh, locally sourced ingredients. Offering hearty comforting evening meals, every dish is a testament to the region’s rich culinary heritage.

Loch Tay Highland Lodges is a fantastic destination for families. The safe and spacious environment allows children to explore freely, while the park’s facilities ensure there is never a dull moment. The dedicated children’s play area, 18-hole disc golf course, and wildlife trails provide endless entertainment, making it an ideal choice for family getaways.

Our time at Loch Tay Highland Lodges was nothing short of spectacular. Whether seeking adventure, relaxation, or a bit of both, this Highland retreat offers something for everyone. The stunning location, diverse accommodation options, and exceptional facilities make it a must-visit destination for anyone looking to experience the magic of Scotland.

Loch Tay Highland Lodges
01567 820323
www.largoleisure.co.uk/holiday-parks-scotland/loch-tay

Putting the needs of their customers at the heart of their business is the philosophy of Largo Leisure, owner and operator of half a dozen award-winning Scottish holiday parks. Largo Leisure Parks was founded in 2003 when it acquired its first holiday park in Scotland, Sauchope Links Park in the East Neuk of Fife.

Over the years, three further parks joined the portfolio: one more in Fife - Letham Feus Holiday Park, and two in Perthshire - Loch Tay Highland Lodges, and Braidhaugh Holiday Park. In March 2022, Largo Leisure Parks was acquired by Limerston Capital.

Perthshire’s Cruachan Farm Caravan and Camping Park was acquired in 2023 and in 2024, Campsite Glen Holiday Park, close to Glasgow, joined the group, making a total of six parks. Each Largo Leisure park has its own unique characteristics and offers a varied choice of holiday accommodation to rent and own including self-catering glamping, wooden cabins, cottages, deluxe beach huts, premium lodges, and caravans.

With a 50/50 split between holiday home rental and ownership across the portfolio, all parks share a common theme, providing luxurious accommodation in stunning natural surroundings. Considered a flagship park of the group, Loch Tay Highland Lodges is situated on the private Milton Morenish Estate in Killin, Perthshire.

ONE OF TWO LUXURY Loch Tay Highland Lodges that are available for holiday rental at Loch Tay.

Acquired in 2006, the park offers an exceptional base for a holiday in one of the most beautiful parts of Scotland. Visitors can choose from the widest variety of accommodation: from camping and glamping in Geodesic domes and wooden pods, to Scandinavian-built holiday lodges, and two luxury large self-catering houses that can sleep up to eight and ten guests respectively.

“Our two luxury houses in Loch Tay are the epitome of luxury holiday homes and the flagship rental accommodation at our parks,” says Rachel Mabbs, Commercial Director at Largo Leisure Parks. “Both properties are perfect for large gatherings of family and friends. Loch Tay House boasts a hot tub for up to ten people and superb views of the Loch from its balcony.

We added the architect-designed Mill House in 2020. This stunning four bedroom home also offers a large hot tub, and a secluded, tranquil setting in amongst pretty woodland with scenic mountain views. Mature, private gardens, fire pits and the finest fixtures and furnishings complete both houses.” Whatever accommodation they choose, guests staying at Loch Tay Highland Lodges can take advantage of a host of activities that showcase the best of the park’s natural setting.

From archery, hill walking, bird watching and golf, to canoeing, boat hire and stand up paddle boarding courtesy of the on-site activity provider, In Your Element, Scotland After an active day out on the water or out and about in the countryside, it’s time to enjoy the waterside setting and delicious Scottish delicacies of The Boathouse Kitchen & Bar.

BEACH HUT accommodation with wood-fired hot tub at Sauchope Links Park.

Elsewhere in Scotland, 2024 saw two large developments within the Largo Leisure group. Their seaside holiday park, Sauchope Links, benefited from an £800k investment in July to create eight new holiday home pitches and five new units. Sauchope Links offers an innovative mix of accommodation including one bedroom beach huts and glamping pods, with a few offering hot tubs.

The park’s enviable setting, moments from the idyllic fishing village of Crail, and just ten miles from Scotland’s home of golf, St Andrews, means that Sauchope Links is also a popular choice for holiday homeowners. The park offers a variety of new and used lodge-style homes for sale including those from leading manufacturers such as Willerby and Prestige.

In September 2024, a £350k development at Braidhaugh Holiday Park in Crieff saw the introduction of 14 new caravans. The project was a key part of ongoing investment from Largo Leisure’s owners, Limerston Capital, demonstrating their commitment to enhancing Scottish tourism and supporting local economies.

Nestled on the banks of the scenic River Earn, on the doorstep of the historic market town of Crieff, Braidhaugh is an ideal base for a self-catering countryside holiday. “Previously, we only had contemporary lodges and glamping pods at Braidhaugh,” explains Rachel Mabbs.

PET-FRIENDLY holidays are encouraged at Largo Leisure Parks.

“Since the site was already popular for its hard-standing touring pitches, we decided to landscape this area and expand our accommodation choice with some more traditional caravan units to cover a greater range of price points. The park now offers four new rental units: two 2-bedroom caravans, and two 3-bedroom caravans. One of each size is pet-friendly accommodation also.”

As part of the same re-development, ten new caravans for holiday home ownership were also added to the park. Further expansion is also planned. “During the development work, our team worked closely with the David Bellamy Conservation Scheme to help sustain the many animal, bird and plant species in the grounds,” says Rachel Mabbs.

“The work included the planting of native trees and hedgerows, as well as maintaining areas of wildflowers to provide new and protect existing wildlife habitats.” With parks situated in some of the most beautiful parts of Scotland, Largo Leisure embraces their commitment to the environment wholeheartedly.

Recycling facilities encourage greater responsibility for guests and staff at all the parks, and many of the glamping accommodations offer wood fired hot tubs that are greener and more sustainable. They are also more in keeping with the natural surroundings.

RETREAT LODGES AT SAUCHOPE LINKS PARK.

“Each park page on our website promotes the local wildlife, historical sites and other local attractions in the area. We’re also planning to create wildlife guides for each of our parks to point out the many animals and birds which can be seen from our parks and in the local area,” explains Rachel Mabbs. The organisation is also keen to give back to the wider community.

Through their active partnership with the charity ‘Give us Time’, Largo Leisure donates much-needed respite breaks to UK military families facing difficulties. During 2023 and 2024, a total of 58 breaks were pledged, offering a chance for families to reconnect and enjoy quality time together away from the pressures of daily life.

Encouraging guests to switch off and unwind is at the heart of the Largo Leisure business model. The parks offer an enticing choice of accommodation, much of it pet-friendly, and first-class facilities – no big, noisy entertainment venues here. Moreover, it’s the tremendous natural beauty of their locations that is the big attraction.

Expanding their parks so more people can enjoy Scotland’s magnificent countryside, is key to Largo Leisure’s future development. Most recently, the group has responded to the opportunity – and challenge - of increasing last-minute demand by introducing flexible arrival days and two-night weekend stays with a late check-out on a Sunday. No visit is too short for guests to appreciate Scotland’s natural splendour.

Largo Leisure
01567 820323
www.largoleisure.co.uk

How Water Play is making a big splash in the Holiday Park industry...

In an era where guest expectations are higher than ever and competition is fierce, water play is quickly becoming one of the most powerful tools in the holiday park operator’s arsenal. Across the UK and Europe, parks of all sizes are recognising that innovative aquatic attractions aren’t just for cooling down, they’re driving footfall, extending stays and creating lifelong memories.

For site owners and managers looking to refresh or expand their facilities, two leading players Ustigate Waterplay and Edsun are delivering exciting, energy-efficient, and inclusive water play experiences that cater to every age and ability. From playful splashpads to adrenaline-pumping waterslides, the latest developments in water play are offering a whole new level of engagement for families and thrill-seekers alike.

FRESHWATER BEACH HOLIDAY PARK’S multi-racer slide and Elevations™ have transformed the pool. Photo Credit: USTIGATE WATERPLAY.

DESIGNING FOR FUN, BUILT FOR THE FUTURE
Ustigate Waterplay, with over 50 years of expertise in aquatic play, continues to push boundaries in both design and sustainability. Partnering with world leaders Vortex Aquatic Structures International and wiegand.waterrides, Ustigate creates water attractions that are visually striking, tactilely engaging, and operationally efficient. “Our mission is to maximise fun while minimising resource use,” explains a Ustigate spokesperson.

“Whether we’re designing a brand-new splashpad or modernising an existing pool, every element is planned with inclusivity, energy efficiency, and long-term adaptability in mind.” This philosophy is best illustrated through their recently completed project at Freshwater Beach Holiday Park in Bridport, Dorset.

USTIGATE’S NEW VECTORY™ collection
offers a fresh take on splashpad interactivity.

FRESHWATER BEACH HOLIDAY PARK, DORSET
Freshwater Beach, a popular privately owned holiday park on the Jurassic Coast—underwent a significant aquatic upgrade in early 2025. Ustigate replaced a single-lane waterslide with a multi-racer version capable of entertaining three riders simultaneously.

The transformation also included the installation of Vortex Elevations™, an action-packed water structure filled with climbing features, interactive spray bars, cascading floral showers, and the ever-popular Seeflow™ dumping buckets. According to Tristan Brookes, the park’s Swimming Pool Manager, the impact has been immediate:

“Working with Ustigate Waterplay has been an absolute pleasure. From concept to completion, the process was seamless, and the finished result has far exceeded expectations. The guest feedback—even before opening— has been overwhelmingly positive. We’re confident it will be a major driver of visitor numbers this season.”

General Manager James Newman echoes the sentiment: “This project is part of our wider redevelopment strategy. Not only does the new facility look fantastic, but we’ve also reduced humidity in the pool hall and made the environment more comfortable and efficient to run. It’s a win-win.”

PARK HOLIDAYS’ CHICHESTER Lakeside Holiday Park scooped Swimming Pool Awards in February.

WHAT’S NEW FOR 2025
For operators looking to invest in the latest aquatic trends, Ustigate’s new VECTORY™ collection offers a fresh take on splashpad interactivity. With nine brand-new elements and three innovative technologies—Twistflow™, Pulsespray™ and DualSpray™—children can rotate, push, and pull their way to unexpected splashes and strategic group play.

The collection includes Dynamik, a series of low-level water wall obstacle courses, and Apex, a thrilling dual-sided feature where competitors battle to tip a water bucket over their opponent. Also turning heads in 2025 is the Watergarden range—nature-inspired features such as Helico Butterflies, spinning orbs, and floral showers that provide both sensory stimulation and visual appeal.

Its water play that’s not only fun but deeply connected to the natural world. Ustigate’s CoolHub™ is a multi-functional chill-out zone that blends relaxation with playful engagement.

Available in six Abrio modules, CoolHub™ includes shaded benches, a soft rain curtain, stone weirs for flow play, and integrated solar LED lighting. It’s ideal for extending guest dwell time and offering respite for families between more active water play sessions.

USTIGATE WATERLAY’S full suite of waterslides are sourced from their partner, wiegand.waterrides.

SMART, SUSTAINABLE, AND COST-EFFECTIVE
Water and energy efficiency remain central to Ustigate’s design ethos. Key innovations include:

• On-demand water activation: Play features remain dormant until a button is pressed, reducing water waste when not in use.
• Sequenced play zones: Features operate in groups or staggered bursts to conserve water while maintaining the element of surprise.
• Overspray zones: Reclaim and recycle water within the splashpad footprint.
• Remote-access controllers: Manage water usage, maintenance and scheduling from anywhere, via Ustigate’s smart plant room technology.
• Optional solar PV integration: Lower your site’s carbon footprint with solar support from Ustigate’s affiliated power experts, Burnell.

For multi-site operators, Ustigate’s Safeswap™ anchor system allows for seasonal product changes without excavation—making it easy to rotate features between parks or upgrade zones in phases.

CUSTOMISATION AND CREATIVITY WITH EDSUN
French specialist Edsun also brings more than 30 years of aquatic expertise to the table, offering ergonomic, safe, and vividly themed water play features. Their approach is especially appealing to sites looking for highly customisable elements that tie into broader branding or storytelling.

Edsun’s waterslides, made using RTM (Resin Transfer Moulding), are available in family-friendly and thrill-seeker variants. They come with a sleek, glossy finish and can be tailored to suit any environment in colour, layout, and theme. For younger visitors, Edsun’s wading pool accessories—including pirate ships, jungle animals, and water tables—bring gentle play and imaginative interaction into shallow water settings.

Beyond splash zones, Edsun also supplies durable timber and aluminium outdoor play equipment, blending beautifully into woodland or coastal settings. Their comprehensive design-to-installation service includes 3D visualisation, ensuring each site gets exactly what it envisions.

Each play area is more than a feature - it's a destination within your park.

PROVEN RESULTS ACROSS EUROPE
Edsun’s portfolio includes standout installations at major campsites and leisure parks, including Camping Amfora in Spain.

Clients praise the company’s flexibility, responsiveness, and ability to deliver creative solutions that resonate with family audiences. “Our aim is always to provide long-lasting, fun-filled experiences that drive repeat visits,” says an Edsun representative.

“Each play area is more than a feature—it’s a destination within your park.”

EDSUN INTERACTIVE water walls are great for all ages.

NOW’S THE TIME TO DIVE IN
Water play has evolved from passive paddling pools to interactive, strategic, and inclusive play zones that drive visitor satisfaction, boost site reputation, and offer impressive ROI.

Whether you’re reimagining an ageing facility or planning a new development, companies like Ustigate Waterplay and Edsun offer solutions that blend creativity, reliability, and forward-thinking sustainability.

As families continue to prioritise active, outdoor fun, there’s never been a better time to dive into water play!

EDSUN
www.edsunloisirs.com

USTIGATE WATERPLAY
www.ustigatewaterplay.co.uk

UK Pool & Spa Awards
www.ukpoolandspaawards.co.uk

SBLASH AQUA PARK IN PENMAENMAWR, Conwy, was launched last May and immediately captured the public’s imagination.

Elevating Toilet, Shower & Washroom Facilities on your site...

As UK holidaymakers continue to prioritise comfort, cleanliness, and eco-consciousness during their travels, the humble washroom has emerged as a key player in shaping guest satisfaction.

For owners and managers of holiday parks, caravan parks, campsites and glamping sites, upgrading toilet, shower, and washroom facilities is no longer a luxury – it’s an essential component of modern hospitality.

With new innovations in design, functionality, and sustainability, there’s never been a better time to invest in next-generation facilities.

BILLING AQUA DROME supplied and fitted by Total Cubicles.

WHAT GUESTS EXPECT IN 2025
Today’s Park guests seek facilities that are not just functional, but pleasant and hygienic. The days of draughty, dimly lit, and poorly ventilated toilet blocks are long gone. Visitors now expect washrooms to reflect the same quality they enjoy at home – if not better.

This shift has seen a boom in the popularity of cubicle systems that are durable, waterproof, hygienic, and visually appealing. Total Cubicle Solutions, a leading manufacturer and supplier in this space, is helping transform tired facilities into bright, modern, and stylish spaces.

Their cubicles, lockers and vanity units have enhanced sites like Park Holidays Ltd’s Sand Le Mere and Par Sands parks, and Billing Aqua Drome’s outdoor shower units, setting the bar for premium site amenities. “Our systems are built not only for durability and hygiene but also to help operators inject real style and identity into their washroom areas,” says a spokesperson from Total Cubicle Solutions.

“Each cubicle is customisable, making it easy to match existing branding and elevate the entire guest experience.” With high footfall throughout peak seasons, easy maintenance and longevity are just as important as aesthetics. Solid-grade laminate options provide a long-lasting, vandal-resistant solution that remains easy to clean and resilient in all weather conditions.

SAND LE MERE SINK and basin
supplied and fitted by Total Cubicles.

TACKLING THE WATER CRISIS HEAD-ON
Another major consideration for park operators is sustainability – particularly water conservation. With the UK facing mounting pressure on water resources, efficiency is now critical. One company at the forefront of water-saving technology is Cistermiser, which has welcomed Ofwat’s new £100 million Water Efficiency Fund as a pivotal move towards sustainable progress.

“We strongly support the fund and its potential to drive meaningful reductions in water usage,” says Richard Braid, Managing Director of Cistermiser. “But innovation doesn’t have to be complex. Our infrared urinal controls and sensor-activated WC dual flush systems are smart, effective, and proven to deliver real savings.”

Cistermiser’s EasyflushEVO, a leak-proof siphonic dual flush valve, is a standout example of this innovation. By eliminating below-waterline seals prone to wear and scale build-up, it provides a reliable solution to the UK’s 1.5 million estimated leaky toilets – each potentially wasting up to 400 litres of water a day.

Such technologies don’t just help holiday park operators cut water bills; they also ensure compliance with growing sustainability regulations. As the hospitality industry evolves to meet eco-friendly targets, adopting efficient washroom systems has become both a financial and environmental imperative.

The days of draughty, dimly lit, and poorly ventilated toilet blocks are long gone.

AWARD-WINNING STANDARDS IN GUEST FACILITIES
Holiday parks that go the extra mile in their washroom facilities are gaining recognition, too. The Loo of the Year Awards continues to celebrate the best in British washrooms, including caravan and camping sites.

The 2024 awards, held at the National Motorcycle Museum, honoured Bryndu Caravan Park’s Eva Tamaz-Szora as the UK’s top washroom technician. Her win underscores the importance of dedicated maintenance and high standards in ensuring exceptional guest experiences.

Becky Wall BEM, organiser of the awards, highlighted the broader impact: “Toilets and washrooms are an essential part of customer service. Celebrating those who prioritise cleanliness, accessibility, and care shines a light on what modern guests truly value.”

The awards’ rigorous 101-point grading system covers everything from signage and accessibility to hygiene and decor, inspiring operators to keep pushing standards higher.

WATER BILLS on the rise advise Cistermiser.

FUNCTION MEETS FLAIR
Washroom design is undergoing a renaissance. Whether it’s stylish vanity units, nature-inspired interiors, or enhanced lighting schemes, design is being used to both impress and serve.

Seamless surfaces, sensor taps, and contactless flushing all support hygiene while elevating the visual and tactile guest experience. Operators are now also investing in private shower pods, family-friendly washroom suites, and even accessible Changing Places facilities to accommodate visitors with complex needs.

The latter, championed by Martin Jackaman – recent recipient of the Loo of the Year Lifetime Achievement Award – are rapidly expanding across the UK, ensuring inclusivity for all.

DESIGN AND PRACTICALITY in abundance for this outstanding facility at Flamingo Land.

INVEST TO IMPRESS
Ultimately, upgrading washroom facilities isn’t just about style or environmental responsibility – it’s about guest retention and reputation. In a world where online reviews can make or break a destination, providing clean, modern, and well-managed washrooms is a business essential.

For those managing campsites, holiday parks, or glamping getaways, these upgrades can lead to happier guests, better reviews, and stronger bookings season after season.

With support from forward-thinking suppliers like Cistermiser and Total Cubicle Solutions, and the visibility offered by initiatives like the Loo of the Year Awards, there’s never been a better time for park owners to raise the bar.

Cistermiser
0118 969 1611
www.cistermiser.co.uk

Total Cubicle Solutions
0151 298 1509
www.totalcubicles.co.uk

Loo of the Year Awards
01531 640715
www.loo.co.uk

Hybrid working has blurred the lines between ‘holiday’ and ‘home’ and as a direct result, connectivity expectations have undertaken a seismic upturn. Recent research showed that 78% of guests expect ultrafast Wi-Fi across the entire park with 31% considering reliable Wi-Fi as more important than a comfortable bed.

Today’s holiday park visitors don’t just want but demand the same seamless on-line access they get at home. That means delivering strong and robust Wi- Fi has become as essential as providing water and electricity. Poor Wi-Fi experiences lead to lower park review scores and reduced guest retention.

Parks that fail to deliver a strong connection risk losing out to competitors who recognise the importance of a top-tier digital experience. “The UK leisure and holiday park sector is an industry going through one of the most dynamic periods of transformation I’ve seen,” says Kendal Stacey of Wifinity UK, on the back of 25 years of specialist experience.

“It’s no longer just about delivering Wi-Fi to a static caravan — it’s about enabling a smart, digital-first environment where every touchpoint, from check-in to entertainment, is frictionless.” Founded in 2007, Wifinity has become a market leader in managed connectivity solutions, specialising in complex and hard-to-reach environments.

THE DEMAND FOR FAST, reliable Wi-Fi at holiday parks isn’t a passing trend, it’s an expectation that will only continue to grow.

Originally founded to solve connectivity issues for military personnel living in remote MOD barracks, Wifinity has expanded its expertise to a variety of industries including education, healthcare and residential communities.

Wifinity works with 4/5 of the UK’s top parks, providing internet to over 25,000 holiday let accommodation units, and holiday parks is a significant specialist area. Winning holiday destinations now need to think like both hoteliers and tech providers combined, taking a broad perspective encompassing:
• Smart energy management
• Digital signage
• EV infrastructure

Kendal reports: “Parks are investing in IoT, mobile-first guest platforms, and cloud-based infrastructure to stay competitive, meet guest expectations and optimise operations. These need a strong underpinning connectivity network to be effective. “It’s an exciting space — one that blends decades of traditional guest service with the cutting edge of tech innovation.”

Investing in the IT network and Wi-Fi is not just about investment cost but also revenue generation by future-proofing your venue as a key asset while improving guest satisfaction. By comparison, poor connectivity can lead to negative reviews, lost repeat bookings, and brand damage.

Strong connectivity and premium Wi-Fi tiers drive revenue streams. Smart point-of-sale systems, kiosks and mobile ordering rely on a robust network foundation. Better connectivity leads to more on-site spend, especially when guests can easily order food, book activities or upgrade experiences via an app.

Smooth operation allows holiday businesses to think outside of the box with such innovations as pop-up food and beverage, retail or services and providing secure EPOS, allowing you to trade anywhere “Strong connectivity actually becomes a selling point in itself,"

Kendal points out, “Reviews go up. Word of mouth spreads. Repeat visits increase. “Parks that can market “connected luxury” or “work-from-holiday” win business over those that can’t,” he points out. Guests now bring an average of 3–5 devices per family member — phones, tablets, smart TVs, gaming consoles. Investing in the network enables:
• Streaming services in accommodation
• Smart room features (heating, lighting)
• App-based bookings and real-time info

But it is not all about the guest experience. Streamlined operations is proven to reduces cost through increased efficiency as a strong IT network supports:
• Staff communication and mobility
• Smart energy management (reducing utility costs)
• CCTV and ANPR systems
• Real-time occupancy and usage tracking.

This all adds up to lower overheads and better decision-making. “Investing in a robust network keeps your business competitive,” comments Kendal. “Other parks are already doing this — those who don’t invest will fall behind.”

OPERATORS WHO INVEST in robust, future-proof solutions will not only see higher guest satisfaction but also increased revenue and operational efficiency.

“With hybrid working and workations now the norm, guests are choosing locations with reliable connectivity so they can stay longer and blend work with leisure.” Building trust through security and compliance, modern networks include enterprise-grade security, guest data protection and content filtering — protecting your brand and your guests from risks.

Especially important for family-friendly and corporate clientele including:
• Guest data protection (GDPR compliance)
• Network segmentation to protect business systems
• Content filtering for family-friendly environments

A foundation in future technology is essential for holiday venues looking to introduce features such as:
• EV chargers
• Mobile check-in
• Smart TVs
• In-park digital signage

All of that depends on a scalable and resilient network including:
• Wi-Fi 7 adoption for higher speeds and lower latency
• Edge computing at park level to process data locally
• AI analytics to understand guest behaviour and improve services
• Integration with CRM systems for personalised guest experiences
• Data driven decisions

Kendal urges: “A modern IT network is not just about Wi-Fi — it’s about creating a digitally enabled park that delights guests, empowers staff, reduces costs, and builds brand loyalty. “For park owners, it’s an investment in long-term growth. It’s a fundamental and valuable asset that every park owner would consider when buying or selling a park.”

Wifinity
020 8090 1290
07376 053094
www.wifinity.co.uk

Hoseasons Helps Trelay Hideaway Triple Capacity and Boost Bookings...

Hoseasons was the first name Trelay Hideaway Holiday Park owners Chris Allerston and Rebecca Nattrass thought of when considering how to grow their business. The pair brought the long-established self-catering specialists on board to help reach potential guests and drive bookings in October 2023.

Recognising the brand’s size, scale and huge marketing muscle, Chris knew the company’s business support team would prove to be the perfect partner when it came to identifying and capitalising on opportunities for growth.

Eighteen months later he is looking forward to a lucrative year ahead with 19 rental units – more than treble the six it started with when Hoseasons came on board – something he says would not have been possible without access to its sector-leading market analysis, pricing strategies, and demand forecasting.

“We knew we wanted to grow, but we wouldn’t be pushing on quite so boldly without the insight we get from the team at Hoseasons. The real-time booking trend and competitor benchmarking data they’ve provided has given us the confidence we need to invest in the park and generate a healthy return on investment.”

SPOTLESS STANDARDS and attention to detail – rigorous quality checks keep guest satisfaction high.

Trelay’s commitment to exceptional customer service, combined with Hoseasons’ expertise in guest engagement, has led to a significant increase in review participation and outstanding feedback over the last 12 months.

By leveraging Hoseasons’ insights on response rates, guest expectations, and review trends, Chris and his team have implemented a tailored approach to enhance the guest experience and encourage more reviews. Hoseasons’ dedicated account managers have been central to ensuring the Trelay team concentrate their customer service efforts in the right places to generate the best review scores and repeat bookings.

As a result the park has adopted a boutique, hotel-like experience that sets it apart from competitors. Personalised pre-arrival calls, tailored welcome cards, on-park check-ins and post-stay follow-ups ensure every guest feels valued from the moment they book to the moment they return home.

This commitment to excellence extends to maintenance and cleanliness, with rigorous quality checks ensuring every stay meets the highest standards. Feedback is continuously reviewed and acted upon, with recent park investments, including upgrades to the play area, directly influenced by guest insights. This strategy has delivered impressive results.

FROM SIX TO NINETEEN units: Trelay’s expanded accommodation offering is a testament to strategic investment and bold ambition.

Last year, 40% of Hoseasons’ Trelay guests shared their feedback on Feefo, giving the park an outstanding overall rating of 4.9 out of 5.0. The helpfulness of staff was rated a perfect 5.0 across 137 reviews. Other recent on-park improvements include the addition of two on-site EV chargers as well as pergolas over the park’s hot tub areas.

These upgrades were driven by insights from Hoseasons’ annual conference in November and made possible through the exclusive Strategic Partnership Network - a portfolio of trusted, industry-leading suppliers which are endorsed by Hoseasons. These have enabled Chris and his team to stay current in a competitive market.

Trelay Hideaway Holiday Park was crowned Hoseasons’ Best Small Relax and Explore destination in Cornwall 2024 in recognition of its great booking performance and fantastic reviews. “I firmly believe that if we are proud of the park, guests will like it too, and if guests like it the bottom line will take care of itself,” Chris concludes.

Hoseasons
0345 268 1500
joinus@hoseasons.co.uk

Trelay Hideaway Holiday Park
www.trelay.co.uk

The tough, hard-working Yamaha UMX AC is designed to handle a huge range of tasks, indoors or out. With a large cargo bed and spacious front locker, this easy-to-operate and quietly efficient all-electric workhorse is the quick and cleaner way to get the job done.

WHISPER QUIET MOTOR:
At the heart of this compact machine is an easy starting 5.0kW electric motor that delivers smooth, whisper quiet efficient power to take it just about anywhere in a park, or resort…. just point and go.

The fully automatic transmission makes it easy to drive whilst efficiency saving one-touch tailgate openings save time and reduce effort.

DRIVER AND PASSENGER COMFORT:
The two ergonomically designed individual seats and variable rate suspension system work together to give a high standard of driver and passenger comfort, making this nimble and easy- to-manoeuvre light utility vehicle a real pleasure to work with.

SPACIOUS AND DURABLE STORAGE:
It’s designed to carry an impressive payload of tools, equipment and supplies, thanks to its durable aluminium cargo bed, with convenient one-touch tailgate.

The spacious bed measures 104.6 cm long x 116.6 cm wide x 30.2 cm deep. There’s also a large 29 litre front-storage box featuring a hood that is fitted with a convenient one-touch opening mechanism.

RUGGED AND STABLE:
The rugged and durable bodywork is designed to withstand heavy duty usage. Recessed reflector-type LED headlamps emphasize the purposeful looks and the wide tyres spread the load to minimise surface impact.

Designed to operate on a variety of surfaces, even uneven ground, its tough skid plate, stable suspension and wide tyres give it the ability to traverse non-extreme off-road terrain, giving you the confidence to get to where you need to go.

YAMAHA ASSURANCE:
All of these features are backed up with a Yamaha 2-year factory warranty and professional dealer network on hand to keep your UMX running as it should. If you want to find out how these vehicles could make light work of your heavy lifting, find your nearest Yamaha Dealer.

Yamaha Motor Group
0114 553 3099
www.yamaha-motor.eu/gb/en/dealer-locator/?category=GCM

The highly anticipated World of Park & Leisure Homes Show is set to return to NAEC Stoneleigh from June 5th to 8th, bringing park owners, operators, landowners, and the general public a vibrant showcase of the latest in leisure and residential park living.

This year’s event promises a fresh new experience, with over 50 stunning homes from 18 leading manufacturers on display. Attendees can explore innovative designs, discover the latest park trends, and connect with carefully selected exhibitors offering expert advice, products, and services tailored to the industry.

The show kicks off on June 5th with a dedicated Trade, Parks, and Press Preview Day, followed by three days open to all. It’s an invaluable opportunity to network with industry experts, explore parks, and discover solutions to enhance park operations.

Jo Turner, Show Organiser, emphasises the event’s role as “the perfect environment to do business, gain impartial advice, catch up with colleagues and friends across the industry.” With free entry and parking, there’s every reason to attend.

SHOW DETAILS:
• Dates: June 5 (Trade Preview) | June 6-8 (Open to All)
• Times: 10 am to 4 pm daily
• Venue: NAEC Stoneleigh, Warwickshire, CV8 2TA
www.parkhomeandleisure.co.uk

Weir Caravan Park in Stamford Bridge has become the first site in Yorkshire to install Flood Adaptive Platforms, pioneering flood-resilient holiday accommodation. Developed by Yorkshire-based Flood Technology Group, the innovation allows caravans to automatically elevate in response to rising water levels, offering vital protection against flooding.

This ground breaking initiative not only safeguards the site’s accommodation but also enables the park to secure full flood insurance coverage through specialist provider Compass. The move is part of site owner Kevin Hind’s strategy to future-proof the business in light of increasing flood risks.

The installation follows the recent implementation of a Flood Early Warning System at the park, providing real-time updates to facilitate timely evacuations. Up to ten pitches will eventually feature the flood-responsive platforms.

Simon Gilliland, CEO of Flood Technology Group, emphasized the growing need for such innovations: “With climate change accelerating flood risks, adaptive solutions like ours are essential for holiday parks. Our technology has already proven successful in modular homes and lodges, and we’re seeing rising demand across the UK.”

Kevin Hind added, “This cutting-edge technology provides peace of mind for us and our visitors. The installation was seamless, and we’re confident it’s the best way to protect both people and property.”

Compass Insurance
0344 274 0276
www.compassparks.co.uk

Caravan Park Electrical Services will be heading to The World of Park and Leisure Homes Show in Stoneleigh, where we’ll be showcasing our product portfolio! Being the number one choice when it comes to supply-only or installation of our products, we have an experienced team who are able to handle enquiries of any size and complexity.

Visit our stand to discuss our comprehensive range of solutions including; connection units, multi-service bollards, high and low-level lighting (with solar options), EV chargers, bulk metering units, distribution units and mains panels. As pitch-side facilities continue to evolve, parks are expected to adapt to suit the dynamic needs of their customers.

New to our portfolio is our ‘complete pitch-side solution’. Mounted on a single stake is our connection unit with supporting fibre enclosure supplying power to park homes or lodges, along with pitch-side EV chargers and hot tubs.

If you’re not looking for an electrical upgrade, but instead someone to carry out the annual testing and inspection – our testing and certification department is equipped to handle periodic testing! All testing is conducted by our electricians and signed off by our NICEIC Qualified Supervisors, giving you peace of mind that your installations meet the highest safety and quality standards.

Caravan Park Electrical Services
01790 753153
www.cpes.co.uk

Introducing the KAASPEED all-electric scooter. Now there’s the opportunity to offer customers an exciting, comfortable, fun and convenient way to get around, maximising their holiday experience and allowing them to make the most of their time, enjoying the facilities on offer.

PUT SAFETY FIRST FOR ULTIMATE PEACE OF MIND
Safety is not a problem with the maximum speed setting function. There’s a top speed of 26mph, but with a preset card it’s possible to select a personal maximum speed to mitigate risk.

The scooter is easy to use ensuring safety from an operational perspective. It’s stable thanks to the self-balancing wheels and is free-standing when parked.

TRANSPORTATION TO TACKLE ANY TERRAIN
One of the greatest assets for many holiday parks is how they give customers access to nature – forests, woods, parkland, even the beach – and KAASPEED makes it fun to explore thanks to its multi-terrain capabilities.

There are two choices of tyres. For hard surface roads and paths: use the standard multi-use turf/hard surface tyres, available in both a standard radius and as flat self-balancing. For woodland, grassy or sandy surfaces: use the Scorpion tyre for better traction on looser terrains.

EXPLORE FURTHER FOR LONGER A KAASPEED
scooter can carry passengers for up to 38 miles on a single charge so there’s no need to worry about battery range or running out of power.

MAKING ADVENTURE ACCESSIBLE
For guests with reduced mobility, KAASPEED offers the chance for adventure, with an easy on/off design, and all its controls located on the handles. With plenty of legroom and comfortable seating too, all guests can enjoy your venue.

CARRY EVERYTHING NEEDED FOR THE JOURNEY
Optional extras include a shopping basket or cargo rack and there are plenty of smaller features and accessories such as bluetooth speakers, rearview mirrors, throttle locks and front fitting carry cases. This makes them an efficient transportation for staff too.

With the shopping tray or cargo rack, they become ideal vehicles for carrying housekeeping equipment for maintenance tasks, hotel room inspections, room service and transporting packages and luggage. It can even provide security staff with an unobtrusive way of patrolling a venue.

High-quality materials and clever design also result in lower maintenance costs than other modes of transport, making KAASPEED scooters a sound investment all around. Give guests a five-star experience With zero emissions and zero noise pollution, KAASPEED keeps disruption to a minimum.

Even with an entire fleet on the go, guests can enjoy tranquillity and peace. With summer right around the corner, there’s no better time to book your KAASPEED demo – it’s the ideal solution for electric transport for holiday parks.

Reesink e-Vehicles
01480 226800
www.reesink-evehicles.co.uk

Caravan, campervan, and motorhome owners have helped Halifax-based insurance specialists Caravan Guard and Leisuredays reach a landmark £214,000 in donations to Heart Research UK by choosing paperless policies.

Since 2010, Caravan Guard has pledged £1 to Heart Research UK each time a customer opts to receive their policy documents via email rather than by post. In 2025, the company hit an incredible milestone, with a record-breaking £25,405 donated in the 2024 policy year alone.

Beyond paperless donations, Caravan Guard staff have taken on major fundraising challenges such as the Great North Run and the Great Yorkshire Bike Ride, raising additional funds for vital heart disease research.

A study published in The Lancet highlights the importance of such efforts, revealing that 25 to 44-year-olds in northern England are 47% more likely to die from cardiovascular disease than their southern counterparts.

To celebrate this achievement, Heart Research UK and Caravan Guard hosted a staff health check event, providing blood pressure and cholesterol screenings, as well as a fun ‘Strike a Light’ game to encourage heart-healthy activity.

Managing Director Ryan Wilby said: “We’re thrilled to donate a record-breaking amount to Heart Research UK. Thanks to our growing customer base, we can continue supporting life-saving medical research.”

Heart Research UK CEO Kate-Bratt Farrar added: “Caravan Guard’s unwavering support has been instrumental in funding research and promoting heart health. Together, we’re making a real difference.”

Caravan Guard & Leisuredays
www.caravanguard.co.uk

Upgrade to the highly productive Kubota G-261RD rear-discharge mower, now available for only £11,499 + VAT (while stocks last) and includes a 2-year warranty as standard. Delivering high work rates yet capable of accessing restricted sites, the G-261RD is an ideal mowing solution for glamping businesses needing a versatile, capable ride-on mower.

Whatever the mowing conditions, the G-261RD’s 48” (1.2m) robust rear-discharge solid rotary deck offers excellent cutting performance. With mowing heights from 25 – 102mm and a 150mm maximum lift height, it provides excellent ground clearance, particularly over obstacles like curbs.

With an optional mulching kit, the G-261RD can easily handle long grass or give a clean finish on shorter grass, mulching the clippings and returning valuable organic matter to the soil. The Kubota G-261RD mower offers a 20.5-litre fuel tank and a reliable 25.HP Kubota 3-cylinder ETVCS water-cooled diesel engine, providing exceptional efficiency for all-day operation.

Standard features include a differential lock, hydrostatic transmission with cruise control for ease of use, and hydrostatic power steering to reduce driver fatigue. The G-261RD delivers ultimate operator comfort, productivity, and ease of use.

It features a spacious, easy-access operating platform, high-back suspension seat with user-friendly controls in addition to folding ROPS for work under trees or in highly restricted areas. For more information please contact us or contact your local dealer to arrange a demo today.

KUBOTA
www.kubota.co.uk

A JEWEL IN THE CROWN of a national holiday operator is celebrating its diamond anniversary.

Darwin Escapes’ Talacre Beach Resort is marking its 60th anniversary with a £1 million redevelopment, reinforcing its status as a premier holiday destination on the North Wales coast. The 44-acre park in Flintshire, home to more than 450 caravans and lodges, continues to attract thousands of visitors each year.

The investment has enhanced the park’s clubhouse, accommodation, and leisure facilities, including a new games area and children’s playground. Sales Manager Chris Williams, who joined the resort in 2004, has witnessed its transformation first-hand.

“Talacre Beach Resort has been a beloved getaway since the 1960s, especially for visitors from the Midlands and North of England,” said Chris. “Many of our owners have been here for generations, which speaks volumes about the community and the quality of our offering.” The resort has defied post-pandemic trends with a strong influx of new owners.

Nearby attractions such as the historic Point of Ayr lighthouse, RSPB nature reserve, and local cafes and arcades add to its appeal. “The stunning beach, fresh sea air, and peaceful surroundings provide the perfect escape,” Chris added.

“We’ve built trust with our owners, many of whom upgrade their holiday homes over time, growing with us.” With a tropical swimming pool, state-of-the-art gym, bar, restaurant, and packed events calendar, Talacre Beach Resort continues to thrive.

With more holiday parks embracing photovoltaic (PV) solar panel systems to cut energy bills and lower their carbon footprint, protecting that investment is more important than ever.
While solar energy can provide long-term savings and environmental benefits, it also introduces new risks that require careful insurance planning.

COVER FOR PROPERTY DAMAGE
PV systems are vulnerable to damage from weather events, vandalism, and accidental impacts.
Parks should speak with their insurer to confirm that their existing property policy includes cover for storm damage (including hail and high winds), fire, electrical faults, theft, vandalism, and accidental damage from incidents like falling branches or vehicle collisions.

MITIGATING BUSINESS INTERRUPTION
For parks that rely heavily on solar power, a damaged system can impact operations.
Business interruption insurance can protect against loss of income while repairs are underway, helping to minimise disruption to guests and maintain cash flow.

LIABILITY AND COMPLIANCE
Public liability insurance is crucial for protecting against claims arising from solar panel-related injuries or property damage—such as falling panels or electrical fires from faulty installations.
It’s also essential to work with an MCS (Microgeneration Certification Scheme) certified installer who carries appropriate liability cover. This helps ensure installations meet strict safety and compliance standards.

BEVERLEY HOLIDAYS CARAVAN PARK, nestled in the English Riviera, unveils the brand-new Solar Signature Eco and leads the way in eco-tourism

SECURITY AND THEFT PREVENTION
Because solar panels can be attractive to thieves, insurance should include theft protection. Parks can reduce risk by installing CCTV and motion-sensor lighting.

ENVIRONMENTAL AND FIRE HAZARDS
PV solar systems include materials—like lithium-ion batteries—that may be hazardous if damaged. Pollution liability insurance offers added protection against environmental claims.
Fire risks can also arise due to moisture ingress, dirt buildup, or substandard components. The Fire Protection Association (FPA) recommends using non-combustible roof surfaces, appropriate fire-rated materials, and ensuring inverters are installed in safe, ventilated areas.

TOP TIPS FROM PIB INSURANCE
• Choose MCS-certified installers for design, installation, and maintenance
• Consult your local fire service to flag any firefighting challenges
• Fit fire switches that isolate both AC and DC sides of the system
• Keep inverters at least two metres from combustible materials Even in low light, solar panels can generate current—posing risks during emergency response.

Understanding the hazards and putting the right insurance and safety measures in place can ensure parks reap the rewards of solar power without the pitfalls.

PIB Insurance
0330 058 9863
Dave.Moffat@pib-insurance.com

AN AERIAL VIEW of the Love2Stay touring and glamping resort.

Rising demand for short breaks has prompted Salop Leisure to invest £750,000 in expanding the award-winning Love2Stay glamping and touring resort near Shrewsbury, Shropshire. The investment will fund five new luxury holiday lodges at the popular Love2Stay glamping village, enhancing the resort’s existing accommodation options.

According to Salop Leisure’s joint managing director, Mark Bebb, the 25 to 35 age group is increasingly opting for up to five short breaks per year, driven by a desire for convenience, flexibility, and luxury. “We’re attracting visitors from across the UK and beyond, particularly from Holland,” said Mr. Bebb.

“Guests love our natural cold water bio swimming pool, hot springs, and the chance to reconnect as a family away from technology.” The resort’s appeal extends to multi-generational holidays, with grandparents often staying on the touring park while their children and grandchildren enjoy lodge accommodation.

Families value the opportunity to spend quality time together surrounded by nature. Set within 22 acres of beautifully landscaped grounds, Love2Stay offers panoramic views of the Shropshire Hills and Wales. Guests enjoy access to a bio swimming pool, splash pool and beach, a cinema, wellness services, and diverse outdoor activities.

Designed by Mr. Bebb to promote tranquillity and wellbeing, the resort aims to help guests “experience the grass between their toes.” Now featuring 27 lodges alongside touring caravan pitches, Love2Stay celebrates its eighth anniversary this May, continuing to deliver five-star luxury escapes for romantic retreats and family getaways alike.

DARRELL FISHER - PINELOG

Chesterfield-based luxury timber lodge manufacturer Pinelog has appointed Darrell Fisher as its new Production Manager.

Bringing 34 years of experience in the holiday home, lodge, and motorhome sectors, Darrell previously worked at Swift Group Ltd, one of the UK’s largest leisure vehicle manufacturers. He started as an apprentice cabinet maker and advanced to Senior Production Manager, gaining expertise in manufacturing, production management, and process improvement.

Darrell was drawn to Pinelog’s vision for growth, saying: “The timing was perfect. When I spoke with Craig Morrison, Pinelog’s Operations Director, I knew this was the right opportunity. The company’s commitment to quality craftsmanship stood out immediately.”

In his new role, Darrell will oversee the transition from design to production, improve manufacturing processes, and ensure customer satisfaction. He is eager to modernise production while preserving Pinelog’s heritage of skilled, hands-on craftsmanship.

Group Chairman Nick Grayson welcomed Darrell, stating: “His wealth of experience and process-driven mindset will help take our manufacturing to the next level.” With nearly 50 years in the industry, Pinelog is known for its high-quality lodges, found in award-winning holiday parks such as Kelling Heath, Darwin Forest, and Mercia Marina.

Pinelog
www.pinelog.co.uk

DAVID LAKINS of Holidaymaker (left) is pictured with Simon Gilliland of Flood Technology Group

Yorkshire-based Flood Technology Group has partnered with Holidaymaker, a leading provider of tech solutions for the hospitality sector, to enhance flood resilience in UK holiday parks.

By integrating Flood Technology Group’s Flood Early Warning System with the Holidaymaker platform, real-time flood alerts and safety updates will be delivered directly to park operators and guests, helping protect people and property during flood events.

Jamie McDonald, Head of Tech at Dorset-based Holidaymaker, highlighted the importance of instant notifications. “Providing real-time flood warnings and safety updates empowers users to protect themselves and their property,” he said.

Simon Gilliland, Chief Executive of Flood Technology Group, added: “Following our success in creating the world’s first flood-adaptive holiday lodges, we’re now rolling out our Flood Early Warning System across UK holiday parks. This partnership ensures timely and accessible flood alerts through Holidaymaker’s platform.”

The collaboration is backed by Compass, a leading specialist insurer for the sector. The Flood Alert module will soon be integrated into Holidaymaker’s apps, kiosks, and TV screens, enhancing guest safety during extreme weather events.

For more information, please visit www.holidaymakerapp.co.uk

For more value from your transport choice, the STAR Capella 2-HCX Lifted is a versatile option for holiday parks. It serves equally as a people carrier and a work machine. Seating two with ample luggage space and with a towing capacity of 320kg and cargo box payload of 150kg means it gets the work done.

Being a ‘lifted’ model means it stands at 170mm off the ground giving it great off-road capabilities and meaning it suits most surfaces and hilly sites. It comfortably delivers up to 80 miles on a full charge and can be charged to full overnight.

And there’s no fear of ‘range anxiety’ as it’s really easy to tell via the app what the battery life is so there’s no chance of ever getting caught out no matter how big your site. But there’s no need to take just our word for it, Three Cliffs Bay, a five-star holiday park, in Gower, Wales, has one for its 52-acre cliff land site where it quickly established its reputation for quiet motoring and a productive performance.

Specifically, it is being used for off road carrying situations and gardening jobs and owner Tom Beynon says: “This machine proved very quickly that it could take on all the tasks we needed it to. The big, strong cargo area at the back and the fact that we can add a trailer means it’s an essential part of our gardening arsenal.”

With zero emissions and very low noise, the work day doesn’t interrupt the customers’ holiday, early work schedules or operations near the caravans, glamping, camping and yurts at the venue. With a comprehensive warranty: two-years bumper to bumper on the vehicle, four years on the chassis and six-year limited warranty on the lithium battery, a STAR people carrier is a safe and reliable choice.

Reesink e-Vehicles
01480 226800
www.reesink-evehicles.co.uk

Calling all Holiday Park managers and Caravan Park owners, mark your calendars! The World of Park & Leisure Homes Show is set to be the must-attend event of the year for Park & Leisure Homes, offering an unparalleled opportunity to discover the latest innovations, network with industry leaders, and elevate your business.

Taking place at the stunning Stoneleigh Park, Warwickshire, from June 6th to 9th, 2025, (TRADE day 6th June 2025) the show brings together an impressive range of manufacturers, suppliers, and service providers showcasing the very best in park and leisure home solutions.

From luxurious lodges to innovative technology and tailored services, this event is designed to help you stay ahead in a competitive market. You’ll have the chance to explore cutting-edge designs, eco-friendly features, and creative ways to enhance guest experiences.

This year’s show promises a host of exciting highlights, including exclusive product launches, bespoke offerings for Park Operators and opportunities to build relationships with trusted suppliers. Whether you’re looking to upgrade your site’s amenities, attract new demographics, or refine your offerings, the World of Park & Leisure Homes Show is the perfect place to start! Entry is free for trade visitors, and complimentary parking ensures a stress-free visit.

World of Park & Leisure Homes Show
www.parkhomeandleisure.co.uk

Partington’s Holiday Parks has introduced an exciting “Try Before You Buy” initiative, letting prospective buyers experience the bliss of holiday home ownership before committing. This innovative program offers a no-pressure opportunity to explore Partington’s picturesque holiday parks, located across Lancashire, the Lake District, and the Yorkshire Dales.

From the tranquil countryside to lively coastal retreats, these parks provide the ideal escape for families and couples alike. Here’s how it works: book a short stay at one of the participating parks—such as Black Beck in the Lake District or Tarn House in Skipton—and enjoy a guided park tour along with a sales appointment.

If you decide to purchase a caravan or lodge following your visit, the cost of your stay is deducted from the price of your new holiday home. The scheme has already captivated visitors, like Lisa from Bolton, who shared: “Try Before You Buy is a great way to experience the park and explore the area.”

Another owner, Deborah from Windy Harbour, called the process “life-changing,” adding, “We’ve made so many special family memories.” Whether you’re seeking serene countryside views or fun-packed family adventures, Partington’s parks are equipped with top-notch facilities and near popular attractions like Blackpool and the Yorkshire Dales.

Partington’s Holiday Parks
01253 879911
www.partingtons.com

Away Resorts has taken a bold step toward elevating guest experiences by appointing Melody Munday as its new Senior Head of Entertainment Operations. With an impressive 34-year career spanning hospitality, leisure, and entertainment management, Melody is no stranger to transforming experiences into unforgettable memories.

Her resume boasts work with leading UK brands like Grosvenor Casinos and Mecca Bingo, where she introduced innovative entertainment concepts that successfully appealed to younger audiences. Now, she’s set to bring that same creativity and expertise to Away Resorts, broadening the scope of live shows, seasonal events, and activities across its 27 parks in England, Scotland, and Wales.

Known for its vibrant, family-friendly atmosphere, Away Resorts has built its reputation on providing memorable holidays with entertainment at the heart. Holidaymakers rave about the unique shows and activities, which are often highlighted in glowing online reviews. Melody’s appointment signals a renewed commitment to enhancing these experiences even further.

Scotland’s Tourism Minister Richard Lochhead visited Drummohr Camping and Glamping Site in East Lothian last Autumn, celebrating its success as a leader in quality and sustainability within the tourism industry.

Drummohr, located on the Firth of Forth near Edinburgh, was recently named UK Campsite of the Year by Camping magazine and Best Park in Scotland by Pitchup.com. Minister Lochhead toured the 11-acre park, known for its eco-friendly practices and top-tier accommodations, including luxury lodges, glamping pods, and en suite bothies.

Site Manager Angie Purves showcased initiatives such as solar energy generation, EV charging points, and support for local transport links. Biodiversity projects include wildflower gardens, bug hotels, and native flora protection, making the park a haven for wildlife.

During the visit, the Minister planted a cherry blossom tree to commemorate the park’s AA five-star award and honoured a long-standing seasonal guest who recently passed away. Lochhead also met staff, including site wardens and the gardener, who contribute to the park’s environmental goals.

The Minister praised Drummohr’s commitment to sustainability and its role in boosting Scotland’s economy. “Businesses like Drummohr are crucial to Scotland’s high-value tourism sector, contributing to a thriving, sustainable future,” he said.

Angie Purves highlighted the park’s community impact, from supporting local businesses to sourcing products from nearby suppliers. Drummohr, part of the WCF employee-owned group, employs 13 staff and continues to invest in guest satisfaction and sustainability.

Drummohr Camping & Glamping Site
01316 656867
www.drummohr.co.uk

Secure your action plan for flooding risks...

Unpredictable and extreme weather conditions are having a profound effect on businesses in the holiday sector. It is vital you are prepared in the event of a disaster. Flooding is a significant risk to businesses and organisations.

A relatively small depth of flooding can cause exceptionally high losses, with a depth of flooding of around 30cm likely to cause significant/total loss. Traditionally transferring the risk has been the easiest option but insurers are increasingly cautious around flood risks due to significant losses in recent years.

Insurers also have significant concerns around climate change and the impact this may have on flood losses with greater and more regular extreme weather events being experienced. If you’re unable to get flood cover at a reasonable cost, how else can you protect your park? PIB Insurance Brokers highlights four simple steps to assess and manage flood risk:

"Floods are likely to occur outside of core opening times"

STEP 1
IDENTIFY THE RISK
There are three types of flooding which are considered as having the potential to cause significant disruption in the UK. These are coastal, rivers and streams, and surface water. GOV.UK provides services to tell you the flood risk of an area: www.check-long-term-flood-risk.service.gov.uk/risk www. flood-map-for-planning.service.gov.uk/ The information can be limited but provides an overview of the flood risk.

STEP 2
ASSESS THE RISK AND IMPACT
Where a risk is identified, it is important to understand the extent of the risk and how this might impact on the business. A specialist risk advisor can assist in a number of ways.

There are various levels of attention depending upon the nature of the risk from a simple desktop review providing greater insight to the depths of flooding etc than is provided by the government backed services through a full site survey to a full hydrologists report.

When considering the impact it is important not just to consider the potential for material losses but also the associated interruption to the business and the financial impact which may occur.

FLOODING IS A SIGNIFICANT risk to holiday park businesses and organisations.

STEP 3
CONSIDER RISK TREATMENT OPTIONS
There are various ways to look at flood risk management, this can be site level providing full protection to the site or protection of key assets such as building raised plinths for the location of mobile holiday homes and ensuring site level resources such as electrical and gas/LPG supplies are located above flood risk areas and connections etc are water resistant. A permanent protection will be more likely to be effective than a measure which requires a human response.

STEP 4
PLAN TO MITIGATE LOSS
A good business continuity plan will consider how the potential for the risk occurring is monitored such as receiving alerts from the environment agency and then deciding upon when the emergency.

David Plowman, Head of Property Risk Engineering at PIB Insurance Brokers advises: “Whilst movement of holiday homes is not practical in the event of flood warnings it can be ensured that future homes and replacement homes are built in consideration of the flood risk.

He continues: “There are core service areas within holiday parks, mitigating measures should be focused on these areas as loss of these can significantly impact sales and income dependent upon the business model of the holiday park. “Floods are likely to occur outside of core opening times and the implementation of demountable flood defences could be considered to buildings not in use outside of core season,” David adds.

PIB Insurance
Tel. 0330 058 9863
E. David.Moffat@pib-insurance.com
www.pib-insurance.com

HERE’S A SNAP shot of the Club Together Forum

The Caravan and Motorhome Club’s hugely popular online forum, Club Together, has relaunched with enhanced features and functionality to enable users to connect, share hints, tips and inspiration about their touring adventures.

THE NEW CLUB TOGETHER FORUM OFFERS:
• Improved Usability: Designed for seamless navigation, making it easier for members to engage and participate in discussions.

• ‘Groups’ Section: This new feature enables members to join groups based on shared interests and hobbies to help foster positive connections.

• Enhanced Photo Sharing: Members can now upload and share photos more easily, bringing their travel stories to life.

• Mobile-Friendly Design: The new platform is optimised for mobile devices, enabling seamless participation on the go. Becoming a part of Club Together couldn’t be easier, visit camc.com/CT and sign up today to join the conversation with your fellow tourers and adventurers. The forum is open to both Club members and non-members.

Caravan and Motorhome Club
01342 318 813
clubtogether.caravanclub.co.uk

NACO SERVICES TEAM at the Insurance Choice Awards.

NACO Services (the National Association of Caravan Owners) from based in Essex, has been awarded the prestigious title of ‘Customer Service Champion’ at the recent Industry Choice Awards 2024. The black-tie awards ceremony, held at the iconic Banking Hall in London, was hosted by comedian and actor Hal Cruttenden, where some of the biggest names in insurance gathered in hope of victory.

The awards span 24 categories and are the only industry awards where winners are chosen solely on customer reviews. Run by Smart Money People, the UK’s dedicated financial services review website, the event is deemed one of the most well-respected awards ceremonies in this sector.

Now in its ninth year, the Industry Choice Awards recognise excellence in businesses of all sizes. Succeeding with a win in the highly competitive Customer Service Champion category, NACO’s 4.94/5- star reviews ensured they were clear winners. Boasting over 300 reviews such as those below, NACO were clearly well deserving of this title.

NACO - National Association of Caravan Owners
01255 820321
www.nacoservices.com

Leisuredays are specialists in working with UK parks to insure customer holiday caravans and lodges...

Holiday Parks refer their customers to Leisuredays and then the insurance company’s team of over 60 advisers are on hand seven days a week to do the rest in terms of providing quotes, taking payment for cover, issuing documentation and managing renewals. The parks receive a valuable income stream on the policies sold and renewed.

Gareth Walker, Head of Leisuredays Development, says: “Parks love the ease at which they can refer customers to us, and trust our expert team to give great service to their owners. In the past many parks have taken on administration of insurance for customers themselves, but with growing regulatory requirements and a desire for park staff to focus on core park activities such as sales and day-to-day operations, many parks have made the switch to directing customers to a specialist.

Leisuredays are obviously very well set up for this with our contact centre and online quote and buy facility. We’re on hand to get park customers the cover they need quickly seven days a week. Gareth added, “We’re known for getting good take up rates amongst each park’s customer base with timely marketing, highly-rated service, great cover benefits and competitive pricing.

Despite insurance operations moving out of house on these parks, we’re still very good at keeping parks informed of who’s on cover and any ongoing claims.” Commenting on changes in risks seen on parks Gareth explained: “There’s not a great deal of change in common claim types made by caravan and lodge owners.

REVIEWING OUTFLOW points for flood water is essential.

The most common claims in 2024 included storm, flood, accidental damage to the inside and outside of units and then escape of water from toilets, showers, sinks and boilers - often leading to floor damage.” Gareth adds: “In terms of changes, it’s fair to say we’re noticing more frequent flooding. One in 50-year flooding events in some areas are becoming one in 10-year events and so on.

In terms of actual claims value the costliest, perhaps predictably, are for flooding and fire with these events often creating severe damage leading to major repairs or write offs.” Leisuredays have not taken the increase in flooding events lightly. In fact, they’ve been proactive in working with numerous parks to implement flood defences and flood mitigation strategies to lower the future risk of flooding.

These initiatives have also enabled the continued availability of insurance including vital flood cover at sensible premiums for the caravan owners on these parks. Testament to this in 2024 the company twice made finals in major insurance awards for its work with parks at risk of flooding.

Gareth expands on this: “Alongside our underwriter RSA, and an independent flood consultant, we have worked with parks on some major flood strategies resulting in the installation of bunds, piling, and state of the art sea walls to protect the park’s business and its customers from future weather events.” Talking about vital benefits provided by the Leisuredays insurance cover, Gareth explained: “In line with most common claims our policy covers caravan and lodge owners for flood, storm, fire, theft and accidental damage.

LEISUREDAYS INSURANCE have seen an increase in caravan owner flood claims on parks

Most owners get our new for old cover which means in the event a caravan or lodge is damaged beyond economic repair, we’ll buy them a brand new model as a replacement, subject to them having the correct sum insured. Obviously, in the event of a caravan needing replacement it’s costly to take the damaged one off the pitch and get rid of the debris, so our policy provides £10,000 of cover for that, and for re-siting and reconnection to services for the new replacement unit”.

Gareth went on to say: “What parks often find useful is our emergency repairs cover on customer policies. It allows them to make temporary repairs following serious damage to caravans and lodges, to make them water tight or secure and to prevent more damage or loss, in the knowledge we’ll pay them for the work.

Customers also love the benefit of ground rent cover paying them up to £2,500 when their caravan can’t be used as a result of an insured event.” If we were going to suggest any quick ways a park can reduce the extent of damage from flooding, we’d always recommend they look at existing park drainage – making sure floodwaters can escape the park quickly.

Leisuredays
01422 396 693
www.leisuredays.co.uk/smartway

LEISUREDAYS HAVE worked with parks on numerous flood defences such as this living wall on a Scottish park.

The Land, Leisure & Tourism Show 2024, held at Birmingham’s NEC from November 5th to 6th 2024 this show is a B2B event for the tourism, leisure, hospitality, and rural industries. Drawing thousands of attendees and featuring more than 400 exhibitors, the show provided a dynamic platform for industry professionals to connect, share insights, and explore innovative solutions.

The event’s comprehensive agenda included over 50 seminar sessions, addressing key industry topics such as sustainability, digital transformation, and design innovations. Notably, discussions on eco-friendly practices and the integration of technology to enhance guest experiences resonated with many participants.

A highlight of the show was the recognition of excellence through various awards. The Farm Diversification of the Year award, sponsored by NFU Mutual, was presented to The Silly Sheep Fibre Company, applauded for its resource maximisation and community spirit.

WHEN VISITING the LLT show you discover new products and services, explore investment prospects and network.

Additionally, Padstow Holiday Village in Cornwall received the Gold award for Holiday Park of the Year, commended for its commitment to environmental practices and achieving B Corp status.

The show also emphasised the importance of future planning and asset management, with seminars like “Futureproofing your assets through strategic review” underscoring the need for strategic and collaborative approaches in the industry.

Overall, the Land, Leisure & Tourism Show 2024 successfully facilitated meaningful conversations, showcased industry innovations, and celebrated achievements, reinforcing its pivotal role in shaping the future of the leisure and tourism sectors.

The 2025 Land Leisure & Tourism Show will take place on 5th & 6th November 2025, register your interest today.

Land Leisure & Tourism Show
www.lltshow.com

PICTURE POSTCARDS FROM THE SHOW…

A HIGHLIGHT OF THE SHOW WAS THE RECOGNITION OF EXCELLENCE THROUGH VARIOUS AWARDS

HOLIDAY PARK OF THE YEAR

Recognises holiday parks, sites and villages that provide exceptional guest experiences across static vans, touring pitches and more.

CAMPING OR GLAMPING SITE OF THE YEAR

Recognises camping and glamping sites that provide exceptional guest experiences across tents, touring pitches, shepherd’s huts and more.

As UK travel trends continue to favour local and sustainable tourism, the annual AA Caravan & Camping Awards have announced the top outdoor accommodation spots for the 2024-25 season.

This year’s winners offer the best of scenic retreats and luxurious glamping, with a new Sustainable Park award showing a growing preference for eco-friendly and unique staycations among UK travellers. The awards celebrated 12 exceptional sites across the country, selected by the AA’s expert inspectors for their outstanding quality and commitment to customer satisfaction.

Categories included AA Glamping Site of the Year, AA Campsite of the Year, and AA Most Improved Campsite of the Year. This year’s winners span the UK, from the rich history and sweeping views from the Isle of Anglesey in Wales to the stunning ancient woodlands nestled within the South Downs of West Sussex.

Hosting the awards, Simon Numphud, Managing Director at AA Media, said, “As local travel continues to grow and sustainable tourism gains momentum, we are excited to announce the best camping and caravanning destinations for the upcoming year.

This year’s winners have demonstrated outstanding quality along with a strong dedication to eco-friendly practices and customer satisfaction, making them excellent options for UK travellers.” All winners of the awards feature in the 57th edition of the AA Caravan & Camping Guide, which is £14.99 and available to buy in bookshops now.

Congratulations to all 2024-25 winners, the full list of this year’s AA Caravan and Camping Awards winners can also be found on RatedTrips.com.

Rated Trips by AA Media
The UK’s top campsites and caravan parks for 2025 | AA RatedTrips.com

Owners encouraged to take suitable steps to protect their investments...

Following a record number of storms during the last 12 months, static caravan and holiday lodge owners should prepare for an increased risk of storm damage, according to Compass, a specialist provider of caravan and leisure insurance. Strong winds, falling debris and flooding can cause severe structural damage, leaving owners facing costly repairs or replacements.

Recent weather events, such as Storm Ashley and Storm Bert, underscore the importance of taking preventative measures and securing comprehensive insurance coverage, particularly in coastal and rural areas popular with caravan owners.

Kevin Minnear, Head of Underwriting at Compass, said: “Static caravans are vulnerable to extreme weather, due to their fixed nature and exposed locations. We’ve already seen significant amounts of storm damage in 2024, with insurance claims currently exceeding £430,000. *Now that we are entering storm season, caravan owners should take appropriate preventative measures.”

The UK weather is hard to predict and, with flood and storm damage accounting for around 62% of all the claims Compass has received this year**, the company is keen to stress the importance of preparing for all eventualities. To prepare for the unpredictable UK weather, Compass is encouraging static caravan owners to review their insurance policies.

In addition, the company recommends taking steps such as securing the exterior and reinforcing anchoring systems to keep caravans firmly in place during high winds. Loose items, such as garden furniture or decorations, should be removed to prevent them from becoming projectiles in stormy conditions.

Roofs, windows, sidings and seals should be checked for vulnerabilities, with barriers also fitted in areas prone to flooding. Minnear continued: “Unlike bricks and mortar holiday homes, static caravans are particularly susceptible to damage from storms, so being suitably prepared can make all the difference.

As a result, caravan owners should make sure they have adequate insurance in place, as this can significantly reduce stress and financial burden. On top of offering vital protection against storm damage, other benefits can include emergency assistance for repairs, as well as support for alternative accommodation during repair periods.

Minnear continued: “Time is critical when dealing with storm damage. Fortunately, our policies are designed to provide swift support, helping our customers get back to enjoying their static caravans again as soon as possible.”

Compass Insurance
0344 274 0276
www.compass.co.uk

*Data collected from Compass static caravan/park home claims in the past 12 months

** Figure calculated from Compass static caravan/park home claims from 1 January 2024 to 22 November 2024

On top of offering vital protection against storm damage, other benefits can include emergency assistance for repairs.

Pinelog specialises in crafting luxury timber lodges tailored to the unique requirements of holiday parks, making them an excellent choice for facilities that need high-quality, accessible accommodations for less mobile guests and wheelchair users.

Dovestone Holiday Park has been a valued client of Pinelog for the past decade, benefiting from their luxury lodges. Nestled in the picturesque village of Greenfield in Saddleworth, the park enjoys a prime location adjacent to the stunning Peak District National Park.

Thanks to its luxurious lodgings and exceptional guest experiences, Dovestone Holiday Park proudly holds a five-star rating on TripAdvisor. “At Dovestone Park, we take pride in our customer service and aim to provide all our guests with a worry-free experience.

This commitment aligns with our mission to create a safe haven for those with accessibility needs,” said Sally Buckley, General Manager of Dovestone Holiday Park. With limited accessible accommodation options in the area, Dovestone is dedicated to providing an outstanding experience for all guests.

In 2023, they approached Pinelog to create their first two-bedroom accessible lodge. With guests already lined up for the inaugural stay, the urgency was clear in designing and delivering this much-anticipated accessible lodge for Dovestone Holiday Park.

Pinelog
01246 942842
www.pinelog.co.uk

Marketing your accessibility the easy way...

Did you know that 87% of disabled people and carers expect there to be accessibility information on a venue’s website? Providing information on what you do – or do not – have enables customers with accessibility requirements to make an informed decision of where to stay and visit.

This includes not just wheelchair users but people who are deaf or have hearing loss, have a sensory or cognitive impairment, older people, families with young children, and more. It is a VisitEngland scheme requirement for participants to have accessibility information on their website, stating the venue’s key accessibility features.

It is a VisitEngland scheme requirement for participants to have accessibility information on their website.

SO HOW CAN YOU PROVIDE THIS INFORMATION?
The best way to do this is to have a specific section on your website, clearly linked to from your homepage. People expect to find accessibility information in a similar place across different websites (as they do with information about opening times or room availability), so this should be easy to locate via the main website navigation menu - not hidden in the footer or an ‘about us’ page.

When naming this section, remember not everyone with accessibility requirements identifies with the term ‘disabled’ so use terminology that is more inclusive such as ‘Accessibility’ or ‘Access for All’. The informative elements you should ensure are available in this section for prospective customers are:
• A warm welcome;
• Contact information;
• Key accessibility features;
• Accessibility Guide, including images of your accessible facilities;
• Accessibility videos and virtual tours;
• Accessibility resources;
• Accessible destination highlights.

KEY ACCESSIBILITY FEATURES
People with accessibility requirements want to easily find out what key accessibility features are available at tourism venues. VisitEngland has led a UK and Ireland-wide project that identifies the features that are most important to people with a range of accessibility requirements.

The list of features has been informed by new consumer research with 800 disabled travellers in Britain and a focus group in Ireland. You can now download a business-type specific questionnaire to help you identify which of these features you have at your venue - ensure you list all available features in your accessibility section.

Don’t feel constrained by this list; add any additional features and services you provide for disabled customers and others with accessibility requirements. If your business is listed on any tourism listing websites (such as online travel agents and local destination websites), these companies may ask you to specify what key accessibility features you offer.

This is so that they can list available features as part of your venue listing on their website and provide customers with the ability to filter venues by these features. In addition to the key accessibility features listed in the downloadable questionnaires; you should also highlight any other useful facilities or information.

This may include:
• Wi-fi availability;
• Information relating to the online booking process and prices, including concession availability;
• Directions to your business;
• Details of any dedicated access sessions and/or events that you offer with tailored support e.g. ‘quiet sessions’, sessions for children with learning disabilities and dementia- friendly sessions. Add them to any ‘What’s On’ listings;
• Any firm future plans for accessibility improvements;
• Customer reviews that mention accessibility, ideally by linking to them on a site like Euan’s Guide for full transparency;
• Details of any accessibility awards you have won or schemes that you belong to.
You may wish to group key features that relate to each of mobility, hearing, visual and neurodiversity.

PEOPLE WITH ACCESSIBILITY requirements want to easily find out what key accessibility features are available at tourism venues.

ACCESSIBILITY GUIDES
Research by VisitEngland in 2022 reaffirmed that today’s travellers want detailed and factual descriptions of venue accessibility, in the form of an Accessibility Guide, to empower them to make personal choices.

An Accessibility Guide provides information on all areas of a venue, giving hundreds of pieces of accessibility information, including measurements and photographs. An Accessibility Guide describes and visually shows the layout of each area of the business, following the route a visitor will typically take from arrival, entering and getting around.

They are particularly useful for people with mobility impairments, but they also include accessibility features of relevance to people with a range of other access requirements. This means there will be some duplication with the key access features you list on your own website.

To support tourism businesses across England to provide robust Detailed Access Guides, VisitEngland has joined forces with AccessAble, a leader in quality accessibility information provision. In addition to outlining your key accessibility features, you should provide detailed accessibility information, with the recommended format being an AccessAble Detailed Access Guide.

You can now use the new AccessAble Your Accessibility Guide portal to book and pay for either a Guided Assessment or On Site Assessment of your venue, where a professional access surveyor will create a quality-assured Detailed Access Guide.

This approach removes the burden and responsibility of collecting information that can be technical, greatly reducing the risk of incomplete and inaccurate information. All guides are published and searchable on AccessAble’s well-established website, currently used by more than six million people a year, and you will also receive an Accessibility Improvement Report as part of the service.

Annual renewal fees also apply and depend on the number of changes at the venue - such as whether you have installed a new bathroom which needs to be re-assessed - but there has been a focus on these being as affordable as possible, starting at £10 + VAT per year. Once your Accessibility Guide has been produced, it is important to link to it prominently from your accessibility section using an AccessAble link button.

www.visitengland.org/access

With a portfolio of 26 leading holiday resorts and three golf courses across the UK, Darwin Escapes is one of the trailblazers transforming the UK holiday park industry. Darwin Escapes offers holiday breaks, holiday home ownership and golf breaks with the widest range of holiday accommodation at its resorts, from romantic boutique escapes to luxury lodge retreats and traditional family-focused holiday parks.

With such variety on offer, there is sure to be something to appeal to everyone. “No two Darwin Escapes resorts are the same,” explains Drew Campbell, Director of Operations, “But every resort in our portfolio shares a common aim - to provide the best possible holiday experience for holidaymakers and holiday homeowners.”

“With this in mind, we have created brand new resorts in stunning locations with accommodation and facilities that rival those of 5-star hotels, and lovingly updated our existing sites across the UK.” One resort that is a flagship for the company in terms of the facilities on offer is Norfolk Woods Resort & Spa.

This multi-award-winning park recently scooped the Diamond Award for East of England large park for the third time in the prestigious Hoseasons Awards in November 2024. Norfolk Woods, established in 2019, is situated close to the market town of Kings Lynn in an ideal location for holidaymakers wishing to take advantage of Norfolk’s breath taking countryside and coastal scenery.

DARWIN ESCAPES RESORTS aim to provide the best possible holiday experience for holidaymakers and holiday homeowners

Guests at Norfolk Woods can choose from a selection of stylish and contemporary accommodation including premium lodges with outdoor hot tubs. Open plan in design, the lodges boast the latest entertainment features and kitchen facilities for a luxurious stay.

There is an abundance of on-site amenities and activities on offer at the park including an indoor swimming pool, stylish bar and bistro, outdoor children’s splash park, as well as a superbly equipped spa for adult relaxation. Norfolk Woods Resort & Spa may be fairly new, but it has a rich heritage in the region.

The original site was known as Pentney Holiday Park, a resort designed for touring caravans and camping holidaymakers, which was the home of decades of happy holiday memories. “We wanted to keep our resort as the home for more of those amazing holiday memories for decades to come, but with a new, contemporary and fresh feel,” explains Anne Foulkes, Regional & General Manager of Norfolk Woods.

“Our aim was to retain the gorgeous natural scenery and preserve the site as a true destination, whilst creating Norfolk’s best luxury lodge park.” Luxury lodges are also on offer at Darwin Escapes newest premium development: Blenheim Palace Lodge Retreat. Partnering with historic Blenheim Palace, the company has created a range of one-, two- and three-bedroom lodges in the grounds of the stunning Blenheim Estate in Oxfordshire.

NORFOLK WOODS RESORT & Spa boasts great leisure facilities for all ages

The self-catering holiday lodges, which opened in August 2023, feature high-end furnishings and facilities including luxury open-plan dining and living areas, walk-in wardrobes and ensuite bathrooms. Working together with the team at Blenheim Palace, Darwin Escapes were keen to respect both the prestige of the existing site and the local area’s environmental factors.

Each lodge is fully electric and fitted with air-source heat pumps and personal car charging stations to help to reduce impact on the environment. “We’ve ensured our lodge accommodation fits seamlessly into the surrounding landscape near Blenheim Palace,” explains Drew Campbell, Director of Operations.

“We’ve also honoured the heritage with the naming of our lodges – Winston, Hawksmoor, Vanbrugh and Marlborough. This, along with our interior decoration, is a nod to the rich history of the area that awaits guests in their Blenheim lodge accommodation.” Some of the design features of the Blenheim lodges might also be familiar to viewers of the BBC television series Interior Design Masters with Alan Carr.

In the final episode of the 2024 series, the two finalists took on the challenge to design the interior and outdoor space of two of the lodges at the Retreat. Holidaymakers can now choose to stay in one of the two lodges that the finalists designed. Unique accommodation is a feature of many of the Darwin Escapes resorts.

DARWIN ESCAPES RESORTS are available at 26 stunning locations throughout the UK. Pictured, Wareham Forest Lodge Retreat in Poole, Dorset

Amongst the most innovative and desirable are the treehouses available at Rivendale Lodge Retreat in the Peak District, and Woodside Bay Lodge Retreat on the Isle of Wight. These one-bedroom treehouses are designed with couples in mind and feature stylish copper furnishings, fully equipped kitchens with wine coolers and dishwashers, and multi-decked outdoor areas with luxurious sunken hot tubs.

The Darwin Escapes portfolio is managed by a 900-strong team of staff. The head office is based at the Talacre Beach Resort in North Wales, which is one of the company’s leading parks for holiday home ownership. Across the portfolio of 26 resorts, 15 offer holidays only, 3 offer holiday home ownership only, and 8 offer a mix of holiday home ownership and holidays such as at Talacre.

For those looking to buy a holiday home, Darwin Escapes offers a wide range of homes for sale, from static caravans to luxury lodges, to suit all budgets and requirements. Lodge and caravan holidays, meanwhile, are booked through their trusted booking partner Hoseasons, who handle all resort holiday bookings excluding those at Dundonald Links Resort in Ayrshire, Scotland, and Blenheim Palace Lodge Retreat, which are booked directly with the resorts.

The team behind Darwin Escapes is constantly on the lookout for exciting solutions to increase their market share and the profile of their resorts amongst prospective buyers and holidaymakers. “Whilst UK holidays have been swept up in the staycation boom, one of the challenges over recent years has been the smaller marketplace for the sales community, with signs of a slight downtrend in holiday home ownership,” explains Shaun Roberts, Group Head of Sales.

THE BISTRO at Norfolk Woods Resort & Spa

“One of the ways we have responded to this is by branching out with new marketing adventures. Our appearance on Interior Design Masters is one example, alongside a Win a Caravan competition, increasing our out of home digital screen advertising across the country with particular interest in the North West, and attending more events throughout the year.”

Darwin Escapes are corporate partners with many of the UK’s top business and visitor attractions such as Chester Zoo, the Royal Shakespeare Company, Birmingham Hippodrome, Derby Book Festival and Venue Cymru. These partnerships offer their guests unique opportunities and help to ensure the very best holiday experience when they stay at a Darwin Escapes Resort.

The partnerships also involve giving back to the partner organisations with sponsorship of events and other collaborations. Each resort also chooses their own local charities to fund raise for throughout the year. It’s an innovative plan that’s clearly working in terms of both customer and industry recognition.

INTERIOR OF ONE of the lodges featured on television series Interior Design Masters

Since 2015, the Darwin Escapes resorts have collected a vast range of accolades from Best in Britain to 5-star ratings and regional award titles too. Most resorts have been assigned the Tripadvisor Certificate of Excellence and several are also rated 5 Black Pennant by AA Hotel and Hospitality Services.

All the North Wales holiday resorts have been awarded a 5-star status by Visit Wales, and in England, all resorts have either been given 5-star status by Visit England, or also boast Visit England Gold Awards.

“We are so proud of our award-winning resorts and these achievements are a credit to all of our hard-working teams across the UK, who strive to set the standard in the holiday resort industry,” says Drew Campbell, Director of Operations.

Darwin Escapes
0800 717707
www.darwinescapes.co.uk

Beth Connor visits Plas Isaf Lodge Retreat, a perfect peaceful break...

Some of Wales’ most iconic landscapes and heritage sites can be found in the Dee Valley area. Close to the sandy beaches but surrounded by the stunning mountains it’s the ideal retreat! Nestled amidst the rugged beauty of North Wales, the Plas Isaf Lodge Retreat offers a serene escape for guests looking to unwind in nature’s embrace.

Combining the rustic charm of a traditional lodge with the modern amenities that enhance comfort, this retreat is an ideal destination for those seeking tranquillity in a natural and historic setting. Located within a stone’s throw from Snowdonia National Park and other iconic Welsh landscapes, the lodge appeals to outdoor enthusiasts, families, and couples alike.

The accommodation at Plas Isaf are well-designed to blend modern luxury with countryside charm. Each lodge has been thoughtfully decorated with a mix of traditional Welsh character and contemporary comfort, creating a cosy yet refined atmosphere.

From wood-panelled walls to plush sofas and local artwork, every element is curated to enhance the sense of warmth and connection to the local culture. Each lodge includes a spacious living area, a fully-equipped kitchen, and a private outdoor area. Many lodges are fitted with fireplaces, perfect for chilly Welsh evenings, adding a comforting ambiance to evenings spent indoors.

OUR HOT TUB HOLIDAY BREAKS are ideal for an intimate getaway for two or for families looking to relax

The lodges also cater to a range of group sizes, making it suitable for couples on a romantic getaway, small groups of friends, or even families. The bedrooms are comfortable and spacious, with high-quality bedding, ample storage space, and, in some cases, en-suite bathrooms. The bathrooms are fitted with modern fixtures and come stocked with premium toiletries, adding a touch of luxury to the experience.

Some lodges even offer private hot tubs, which are a real treat after a day of exploring the rugged landscapes of North Wales. Plas Isaf Lodge Retreat is well-equipped with a range of facilities aimed at enhancing the guest experience. The retreat offers high-speed Wi-Fi, which is convenient for guests who need to stay connected, although the surrounding environment encourages a digital detox.

The private outdoor areas are a highlight, with many lodges featuring outdoor seating, barbecues, and scenic views, allowing guests to soak in the natural beauty around them. For guests staying in lodges with hot tubs, the experience is elevated even further, as there’s nothing quite like soaking in a warm tub under the stars after a day spent hiking or sightseeing.

The retreat offers communal spaces, including a reception area with knowledgeable and friendly staff who are always ready to help with directions, local recommendations, or even provide a map for nearby walking trails. There are options for laundry facilities, which can be particularly useful for longer stays, especially for guests who partake in outdoor activities.

ALL DARWIN ESCAPES resorts are pet-friendly

While the lodge does not have an on-site restaurant, the fully- equipped kitchens make self-catering easy, and nearby towns offer a variety of dining options, from quaint cafes to classic Welsh pubs serving local delicacies. One of the standout features of Plas Isaf Lodge Retreat is its proximity to some of North Wales’ most stunning natural attractions.

Located a short drive from Snowdonia National Park, the lodge is an excellent base for those looking to explore the majestic mountains, lush forests, and scenic lakes of the region. Popular nearby trails include the paths leading up to Mount Snowdon, where hikers are rewarded with breath taking views.

Other nearby natural attractions include the Conwy Falls, Lake Bala, and the Gwydir Forest, each offering unique opportunities for hiking, fishing, and photography. The lodge is also a short distance from historical landmarks and charming Welsh towns. Betws-y-Coed, a picturesque village known for its quaint architecture and riverside views, is just a short drive away.

Here, visitors can explore local shops, art galleries, and cafes. Additionally, the castles of Conwy and Caernarfon are within driving distance and provide a fascinating glimpse into Welsh history, architecture, and culture. These attractions make Plas Isaf Lodge Retreat a fantastic choice for those looking to combine outdoor activities with cultural exploration.

IT’S A PLACE to disconnect and soak in the scenery

Staying at Plas Isaf Lodge Retreat is a memorable experience that captures the essence of North Wales. The lodges’ rustic charm paired with modern comforts make it a perfect choice for travellers seeking relaxation and rejuvenation. The atmosphere is quiet and peaceful, and with the abundance of natural beauty surrounding the area, it’s hard not to feel inspired by the landscape.

The outdoor spaces and hot tubs add an extra layer of luxury, creating a spa-like atmosphere that enhances relaxation. One of the most appreciated aspects of the retreat is the friendly and attentive staff. Their local knowledge, willingness to provide recommendations, and eagerness to help make guests feel welcomed and well-cared for.

The attention to detail in the lodges, from the decor to the amenities, reveals a commitment to quality that is rare to find, making each stay feel special. Plas Isaf Lodge Retreat in North Wales is an excellent choice for travellers looking to escape the hustle and bustle of everyday life.

Its location, amenities, and thoughtful design make it suitable for a variety of travellers, whether they are seeking adventure in the Welsh wilderness or simply hoping to unwind in a cozy setting. While the lodge may be a bit remote for those looking to stay connected to city life, the seclusion is precisely what many guests love about it.

It’s a place to disconnect, soak in the scenery, and enjoy the quiet beauty of North Wales. Overall, the Plas Isaf Lodge Retreat combines the rustic appeal of a traditional lodge with modern luxuries, creating a memorable getaway. Whether enjoying a sunrise over the mountains from your private deck or unwinding in the hot tub under the stars, a stay here is bound to leave a lasting impression.

Plas Isaf Lodge Retreat
www.darwinescapes.co.uk/plas-isaf
01352 961506

The Duddon and Furness Mountain Rescue Team has moved closer to its dream of building a new headquarters, thanks to a £3,000 donation from Park Cliffe, a family-owned holiday park in Windermere.

The funds were raised over the past year through initiatives like a popular duck race, charity raffles supported by local businesses, and guest contributions via the park’s collection box. Park Cliffe added a final £400 to round off the donation.

Currently, the Duddon and Furness team is the only one among the ten Lake District mountain rescue groups without a permanent, purpose-built base. A new HQ would provide crucial facilities, including a warm space for volunteers returning from challenging rescues on the fells.

Park Cliffe owner Susan Dickson expressed pride in the efforts of their team and guests: “Many of our visitors are avid walkers who value the life-saving work of mountain rescue teams. Their generosity will help bring this goal closer and support these incredible volunteers,” she said.

In addition to supporting the rescue team, Park Cliffe celebrated its own achievements this year, winning the Federation of Small Businesses 2024 regional award for sustainability.

Parkdean Resorts has pledged to increase its support for the armed forces next year by donating over 200 holidays worth over £150,000 to members of the military community and their families in 2025.

Throughout 2024 Parkdean Resorts donated 185 holidays across 21 of its award-winning holiday parks through partnerships with the Army Central Fund, Royal Navy and Royal Marines Charity, and the Royal Air Force Benevolent Fund.

Breaks were awarded in recognition of the beneficiaries’ service and to support military personnel in need of respite and recuperation. Parkdean Resorts have donated over 860 holidays worth almost £450,000 to armed forces families since 2021.

Parkdean Resorts also holds an esteemed Armed Forces Covenant Gold Award from the Defence Employer Recognition Scheme, the highest accolade a company can receive for its veteran-friendly recruitment processes and development opportunities.

Additionally, next year Parkdean Resorts will sponsor the Armed Forces Families Advocate(s) of the Year Award at the Celebrating Forces Families Awards. This award ceremony recognises the often-overlooked achievements and significant supporting roles played by military families.

Wood Leisure's FASKALLY WOOD LODGES in Pitlochry.

Wood Leisure Holiday Parks has acquired its sixth location, Faskally Woods Holiday Park in Pitlochry, with a seven-figure funding boost from the Royal Bank of Scotland. This expansion is set to create 20 local jobs, supporting the region’s economy.

Founded in 1981, the family-run business operates five award-winning parks across Scotland, all holding five-star status. Known for bespoke caravans and lodges, the parks cater to families, walkers, and getaway seekers. Sustainability is a core focus, with green initiatives like solar panels, EV charging, and biomass heating systems. Director Rachel Wood celebrated the acquisition, highlighting the family’s journey from a single park to a £10m turnover business.

She praised Royal Bank of Scotland’s support in helping bring their high standards of service and sustainability to the picturesque Perthshire park. The Royal Bank’s Jack Malcom commended the Wood family’s entrepreneurial spirit and looks forward to the success of their newest venture.

Woolacombe Bay Holiday Parks is set to launch its luxurious Emerald caravans in 2025, part of a £3 million investment to meet rising demand for high-end caravan holidays, which has grown by 77% over five years.

The caravans, in prime locations with stunning views, offer 15% more space, en-suite master bedrooms, family bathrooms with tubs, fully-furnished interiors, and private decking with gas barbecues. Pet-friendly options are also expanding, reflecting a 72% rise in families traveling with pets.

This includes designated caravans, dog-friendly café bars, and the popular Woof Park play area. New attractions for 2025 include a Wavesurfer simulator at Twitchen House and an energy-efficient outdoor pool with a splash pad.

Upgraded dining options will feature extended café bars with quality, affordable meals. Woolacombe Bay’s facilities across its three parks offer something for everyone, from spas and swimming pools to water activities like Aqua Inflatables.

The parks’ commitment to reinvestment ensures top-tier experiences at reasonable prices. To make holidays more accessible, an interest-free monthly payment plan launches in 2025, with early booking discounts saving up to £300 and family stays starting from just £99.