Holiday Park Scene Magazine

COMPLETE POOL CONTROLS ensures pools, hot tubs and splash pads stay safe, clean, and inviting.

Complete Pool Controls Ltd (CPC) is a leading independent UK supplier of recreational water treatment chemicals, equipment, and services. Since 2007, CPC has supported trade and commercial customers nationwide, providing solutions for swimming pools, hot tubs, and waterplay facilities.

Their expertise spans water treatment chemicals, dosing systems and pool maintenance tools, ensuring water is safe, clean, and enjoyable while helping operators meet health, safety, and compliance standards. CPC offers technical support, on-site advice, and training to empower teams to manage water safely and confidently.

From preventative maintenance and chemical supply to equipment upgrades and emergency support, CPC is a trusted partner for holiday parks, helping operators deliver high-quality, worry-free aquatic experiences that keep guests returning.

Complete Pool Controls
01242 662 700
www.cpc-chemicals.co.uk

Back of Beyond Touring, Camping & Glamping Park

Back of Beyond Touring, Camping & Glamping Park in St Leonards, Dorset, is a beautifully run adults-only retreat that blends peaceful woodland surroundings with excellent facilities and warm, attentive management.

Run by Martin and Victoria Bowrey since 2013, the 30-acre, five-star park has grown a loyal following for its calm atmosphere, spacious layout and thoughtful touches that make every visit feel restorative. The park offers 98 well-maintained pitches, ranging from fully serviced options to astroturf and non-electric pitches, ensuring that both touring guests and traditional campers are well catered for.

Those seeking something a little different can choose from cosy glamping pods, huts or even a yurt, all nestled among the woodland, lakes and heathland that define the site’s character. Facilities are excellent: two modern amenities blocks provide clean toilets and showers, while Monty’s Bar and a rotation of visiting caterers create a friendly social hub in the evenings.

Guests also benefit from on-site Wi-Fi, a handy shop stocked with essentials and locally sourced treats, and a dog wash—perfect after exploring the park’s extensive woodland. Nature lovers will particularly appreciate the dedicated wildlife lakes, part of a designated Site of Special Scientific Interest, and the 18 acres of off-lead dog-walking woodland.

There’s even a rustic pitch-and-putt golf course for relaxed afternoons outdoors. The team’s commitment to sustainability is evident through their recycling efforts, support for local producers and on-site beehives, whose honey is sold in the park shop—a charming and delicious reminder of their eco-friendly ethos. Location is another major draw.

Just three miles from Ringwood, the park is well placed for exploring Moors Valley Country Park, Avon Valley Country Park, the New Forest National Park and the sandy beaches of Bournemouth. It’s easy to see why Back of Beyond has earned recognition including Dorset Tourism Awards for both Best Campsite and Dog Friendly Business, plus a place among the Top 100 Sites and Adult-Only winner for 2025.

Peaceful, welcoming and impeccably maintained, Back of Beyond offers the perfect escape for adults seeking tranquillity, nature and a touch of comfort in one of Dorset’s most scenic corners.

Back of Beyond Touring, Camping & Glamping Park
St Leonards,
Dorset
01202 876968
info@backofbeyondtouringpark.co.uk
www.backofbeyondtouringpark.co.uk

Venus Pool Enclosures are manufacturers of the world’s number one brand of retractable telescopic pool buildings, supplying bespoke buildings aimed at the holiday park, camp site, hotel, and commercial leisure industry.

• Gives your customers and guests all the benefits of an indoor pool when the weather is poor.
• A fraction of the cost, and fewer regulatory and planning issues than a pool built inside a permanent building.
• Can be opened up on hot sunny days affording all the benefits of an outdoor pool.
• Extends the pool’s usage at the start and end of main holiday season.
• Reduces pool heating, water treatment, and maintenances costs, and keeps dirt and debris out.
• Uniquely, glazed with almost unbreakable toughened safety glass, making Venus buildings ideal in commercial environments where safety is paramount; and with the added benefit that it won’t scratch, fade or craze over time.
• Patented manufacturing processes and highest quality materials mean single spans up to 26m wide are achievable.
• Fully lockable preventing any accidental or unauthorised access when pool is not in use.
• Opens and retracts fully within a matter of minutes by one or two people. Can also be motorised for fully automated operation.
• Gives you a major competitive advantage.

For further information and a brochure.

Venus Pool Enclosures
01672 560721
www.enclosure-pool-spa.com

A countryside escape where farm life and family holidays come together...

Set within 100 acres of rolling Somerset countryside, Dulhorn Farm Holiday Park offers a truly distinctive holiday experience that blends traditional farm life with modern holiday park comforts. Established in 1970, this long-standing, family-run destination has been welcoming guests for over five decades, building a strong reputation for warm hospitality, a safe environment, and authentic rural charm that keeps visitors returning year after year.

Owned and operated by Gary and John Bowden, Dulhorn Farm is far more than a holiday park—it is a working farm at heart. Guests are invited to immerse themselves in the rhythms of countryside life, where cows graze peacefully in the fields and sheep roam freely across the landscape.

This living, working environment creates a rare opportunity for families—particularly younger visitors—to experience agriculture up close in a relaxed and engaging setting. One of the standout highlights of any stay is the guided tractor and trailer farm tour, which runs throughout the high season.

These tours offer a fun and educational journey across the farm, giving guests the chance to learn more about daily operations while enjoying close-up encounters with the animals. It is an experience that consistently proves to be a guest favourite, often cited as a memorable moment that defines their stay.

WITH OPEN COUNTRYside and dedicated walking areas, Dulhorn Farm is a welcoming destination where four-legged family members are just as included.

A PERFECTLY POSITIONED SOMERSET ESCAPE
Ideally located between the popular seaside resorts of Weston-super-Mare and Burnham-on-Sea, Dulhorn Farm Holiday Park offers the best of both worlds. Guests can enjoy the peace and tranquillity of the countryside while remaining just a short drive from sandy beaches, traditional coastal attractions, and local Somerset amenities.

This unique positioning makes the park an appealing choice for a wide variety of visitors. Families are drawn to the space and activities, couples appreciate the peaceful rural setting, and solo travellers enjoy the relaxed and friendly atmosphere. Whether guests are seeking an action-packed family break or a quiet countryside retreat, the park provides a welcoming environment for all.

Importantly, Dulhorn Farm is also proudly dog-friendly, ensuring that four-legged family members are fully included in the holiday experience. With open countryside surroundings and dedicated walking areas, it is a destination where dogs can enjoy the break just as much as their owners.

This living, working environment creates a rare opportunity for families— particularly younger visitors—to experience agriculture up close

INVESTING IN THE GUEST EXPERIENCE
Continuous improvement is a cornerstone of the park’s philosophy. Recent investment has focused on enhancing both guest safety and enjoyment, with the introduction of a brand-new cycle and dog walking path.

This carefully designed route allows guests to explore the park at their own pace—whether on foot, by bicycle, or while walking their dogs. Set against the peaceful Somerset landscape, it provides a safe, traffic-free environment to enjoy fresh air, scenic views, and gentle outdoor activity.

The path has been designed with inclusivity in mind, ensuring it is accessible to guests of all ages and abilities. Whether it’s a young family out for a morning stroll or couples enjoying an evening walk, the route adds another layer of relaxation and freedom to the guest experience. The park also benefits from a secure barrier entry and exit system, offering additional reassurance and peace of mind throughout every stay.

A TRUE WORKING FARM at heart, guests can enjoy close-up encounters with grazing cows and sheep roaming freely across the Somerset landscape.

FACILITIES FOR ALL AGES
Dulhorn Farm Holiday Park prides itself on offering a wide range of facilities designed to keep guests of all ages entertained. Children are well catered for with three dedicated play areas, each offering safe and engaging outdoor spaces to explore.

For those seeking a more relaxed pace, the fishing lake and wildlife pond provide peaceful settings to unwind and enjoy nature. More active guests can make use of two recreational sports fields and the cycle trail, while the indoor gaming area ensures there is entertainment whatever the weather.

One of the most popular experiences remains the tractor rides, which continue to delight guests by offering a closer connection to the farm and its animals. Accommodation options are equally diverse. The park features 175 seasonal pitches, including 11 serviced pitches, alongside 25 hard-standing pitches and 18 grass pitches for touring guests.

In addition, there are four fully equipped self-catering cottages, sleeping between two and six guests, providing a comfortable alternative for those seeking a more traditional holiday stay. Among touring visitors, hard-standing pitches remain the most popular due to their convenience and year-round usability.

ONE OF THE PARK’S highlights, guided tractor and trailer tours offer guests a fun and memorable way to explore the farm and learn about daily life on site.

THE IMPORTANCE OF TRUSTED SUPPLIERS
Behind the scenes, the success of Dulhorn Farm Holiday Park is supported by a trusted network of suppliers who help maintain high standards across every aspect of the business. These partnerships play a vital role in ensuring smooth day-to-day operations and a consistently high-quality guest experience.

Tourer Techs Caravan Services Ltd provides expert servicing and repairs for leisure vehicles, helping to ensure touring guests are safe and supported throughout their stay. In House Training & Consultancy delivers essential fire, health, and safety services, ensuring compliance and best practice are always maintained.

SUEZ supports the park’s environmental management and sustainability efforts, while Tim Goddard Electrical provides reliable electrical services across the site. AUK Hygiene supplies professional cleaning and hygiene products, helping to ensure facilities remain clean, safe, and welcoming for all visitors.

A DESTINATION GUESTS RETURN TO YEAR AFTER YEAR
Dulhorn Farm Holiday Park continues to stand out in an increasingly competitive market by remaining true to its roots while embracing thoughtful, guest-focused improvements. Its unique combination of working farm experiences, family-friendly facilities, and peaceful countryside surroundings creates a destination with wide appeal.

From a child’s first tractor ride to a quiet walk through the Somerset countryside, or simply time spent relaxing in a safe and welcoming environment, Dulhorn Farm offers something meaningful for every guest. With its strong heritage, ongoing investment, and clear commitment to guest satisfaction, it is no surprise that visitors return year after year to experience everything this Somerset gem has to offer.

Dulhorn Farm Holiday Park
01934 750298
info@dulhornfarm.co.uk
www.dulhornfarmholidaypark.co.uk

From Proven Investment to New Revenue Streams...

For today’s holiday park operators, growth is no longer just about adding more units — it’s about increasing revenue per guest and creating experiences that drive repeat visits. A strong example of this can be seen at Concierge Camping in Chichester.

Rather than simply expanding accommodation, the team introduced a new concept: premium “daytime living” cabins positioned alongside motorhome pitches. Working with Palmako, the site installed 10 Grace cabins, equipped with kitchens, refrigeration, and bathroom facilities.

The result is a flexible, high-value offering that enhances the guest experience while increasing the value of each stay. This reflects a broader shift across the sector. Guests increasingly expect more than just a place to stay — they are looking for comfort, convenience, and memorable experiences. For operators, this creates an opportunity to attract new audiences, increase on-site spend, and extend the season.

Beyond accommodation, wellness is one of the fastest-growing areas for revenue generation. Facilities such as saunas, hot tubs, and cold plunge pools are becoming key booking drivers, particularly in off-peak periods, helping parks create premium, bookable experiences. At the same time, additions like pergolas, BBQ huts, and covered outdoor areas can transform how space is used, creating social and functional zones that work in all weather conditions.

The key takeaway is clear: successful parks combine proven investments with experience-led additions to maximise value per guest. Palmako is a leading European manufacturer of high-quality timber structures, helping holiday parks deliver durable, design-led solutions — from accommodation cabins to wellness buildings and outdoor living spaces — that turn investment into long-term value.

PALMAKO
01698 426444
www.palmako.co.uk

"They are absolutely fantastic - and probably one of the best purchases we've ever." -Guy Hodgkin, Concierge Camping

OLD OAKS HOLIDAY PARK in Somerset—an award-winning destination now benefiting from smart, fully automated energy management across its site.

Old Oaks, an award-winning adults-only holiday park in Somerset with 88 touring pitches, implemented an automated electricity metering solution to improve billing transparency and drive energy efficiency. Rising energy costs and increasing demand from modern, power-hungry vans made it essential to introduce a scalable, future-ready system without adding operational burden.

THE CHALLENGE
With no electricity metering in place, energy costs were rising while usage remained largely untracked. The growing demand from modern touring vans placed additional strain on supply and made cost recovery difficult.

At the same time, introducing a traditional metering approach risked adding significant administrative workload. Old Oaks needed a solution that delivered accurate, fair billing and full visibility of usage without increasing staff effort or complexity.

THE SOLUTION
Old Oaks introduced Metpow, a fully automated, app-based metering and billing system. Each pitch was assigned a unique QR code, allowing guests to activate electricity on arrival. Usage is tracked in real time, with flexible payment options available. A centralised management portal provides full oversight, eliminating manual processes and reducing administrative time.

GUESTS CAN EASILY activate and manage their electricity via Metpow’s app-based system, delivering real-time usage tracking and transparent, pay-as- you-go billing.

KEY BENEFITS
• No manual meter readings or invoicing
• No additional administrative workload
• Transparent, usage-based billing for guests
• Improved guest experience with real-time tracking
• Full cost recovery with no financial risk

FINANCIAL IMPACT
During the 2025 season (March– October), Old Oaks recorded:
• Total energy usage: 128,255 kWh
• Total cost: £31,959
• Reduction in consumption: 14%
• Estimated saving (single supply): £4,900
• Total benefit: £9,587, with projected savings of ~£12,000

Old Oaks transformed its electricity management from an unmetered cost centre into a controlled, efficient system. The result is reduced energy consumption, full cost recovery, and a better guest experience delivered through a scalable, future-ready platform.

Metpow
info@metpow.com
www.metpow.com

SMARTER PARK Management with Gemapark.

Gemapark provides an innovative park management system designed to help holiday and residential park operators streamline day-to-day operations and improve overall efficiency. The platform supports a wide range of functions, including bookings, customer data management, and financial reporting, all within a single, easy-to-use system.

Built to reduce administrative workload and enhance organisation, Gemapark helps park owners focus on delivering a better guest experience. Designed to be flexible and scalable, the system can be adapted to suit parks of all sizes, from small independent sites to large multi-park operators. It offers practical tools that support smarter decision-making and more efficient business management.

The Gemapark team is available to provide guidance, answer questions, and demonstrate how the system can be tailored to meet specific operational needs. Whether upgrading existing processes or introducing new digital tools, Gemapark offers a modern solution for today’s park operators.

Gemapark
01983 282 420
www.gemapark.co.uk

FOR YOUR BESPOKE PROJECTS including waterslides, paddling pools please contact us.

Paddling pools have become essential features in campsites and holiday parks. With over 30 years of experience in the sector, EDSUN designs these spaces on a bespoke basis to provide visitors and children with a safe and enjoyable environment to play, explore, and enjoy the water.

Today, they are much more than shallow pools: they are fully immersive, playful environments designed to create engaging experiences. With the APILOTI signature ranges, each paddling pool is fully customised according to the theme envisioned by the client. Once the concept is defined, a designer creates sketches from a unique moodboard, and the project is then modelled in 3D to visualise its integration into the space.

These paddling pools are therefore one-of-a-kind, offering visitors an original and distinctive experience. Tipping buckets, interactive games, and water jets are carefully designed to stimulate children’s imagination and encourage shared family moments. EDSUN also offers themed paddling pools with universes such as Nature, Explorer, Pirate, or Surf.

While following a predefined theme, they remain fully modular: size, layout, and colours can be adapted to perfectly fit each site. These installations ensure EDSUN’s quality and safety standards while allowing professionals to create attractive and engaging aquatic spaces for their visitors.

EDSUN
+332 51 91 68 70
www.edsunloisirs.com

HOW BS3632 is raising standards in holiday park accommodation.

BS3632 construction standards, utility spaces and pet friendly interiors are leading the way for holiday park owners that want accommodation that is easy to maintain and performs year on year. According to luxury lodge manufacturer Pinelog, demand for lodges built to the BS 3632 residential standard is continuing to grow, particularly as park operators place greater emphasis on long-term performance, durability and guest experience.

“BS 3632 continues to be the gold standard when it comes to lodges; that’s now in addition to design features such as covered external areas and dedicated boot or utility rooms,” said Judy Barwell, Sales Account Manager at Pinelog. “These details help protect interiors, reduce turn-around times, and support longer seasonal use for park operators.”

BS 3632 sets high standards for safety, structural strength and year-round comfort. Lodges built to the specification also deliver strong energy efficiency through high levels of insulation and quality materials, helping reduce running costs. Interior layouts are also evolving with utility rooms becoming a frequent addition to bespoke design.

Utility or boot rooms accessed directly from outside provide a practical transition space for wet clothing, boots and pets, helping keep living areas cleaner and improving turnaround efficiency between guests. Pinelog’s bespoke approach means that any lodge design can be tailored to incorporate these features.

“With 40 years’ experience in the holiday park sector, Pinelog knows that a focus on build quality and practical design also supports long-term value for park owners, with lodges that maintain their appeal over time, continue to perform well throughout their lifecycle, and hold their resale value too,” added Judy.

Pinelog
01246 942842
www.pinelog.co.uk

For decades, UK holiday park operators have focused on water-based risks such as flooding, storm surges, and coastal erosion. Most have robust flood evacuation plans and invest in drainage and coastal defences. However, a new threat is emerging at the opposite end of the spectrum: wildfire.

The Summer of 2025 highlighted the danger. Following England’s driest Spring since 1893, the UK recorded 117 wildfires – more than double 2023’s total. One near-miss occurred at Grouse Hill Caravan Park on the edge of the North York Moors, where a wildfire spread rapidly toward the site.

Only a change in wind direction and the heroic efforts of North Yorkshire Fire and Rescue prevented a catastrophe. Caravans are particularly vulnerable. Plastic and thin cladding, close proximity of units, and LPG cylinders create a “domino effect” risk.

Many parks are surrounded by forests, heathland, or long grass, which become fuel beds during dry spells. Compass Insurance data shows fire claims peaked at over £165,000 between June 2022 and May 2023 – a six-fold increase from the previous year.

PROACTIVE RISK MANAGEMENT IS NOW ESSENTIAL:
1. Defensible space: Clear vegetation and maintain buffer zones to slow or stop fire spread.
2. LPG and safety equipment: Store gas bottles upright in shaded areas and equip units with fire blankets and extinguishers. Regularly check smoke alarms and fire equipment.
3. Infrastructure and access: Ensure roads allow fire service access, hydrants are clearly marked and tested, and evacuation routes are never blocked.
4. Evacuation planning: Establish rapid communication channels and plan for residents with mobility issues. Wildfires move fast – unlike floods, there may be no warning.
5. Resident responsibility: Preventable causes such as careless barbecue use, improper cigarette disposal, and electrical overloads remain a major risk.

Temporary bans or designated zones can help Climate change is intensifying these risks. As insurers, we see that prevention is the most effective protection. By treating wildfire risk with the same attention as flooding, parks can remain safe for visitors and residents. Proactive planning, careful site management, and clear safety communication are essential to protecting property, people, and peace of mind in an era of extreme weather.

Compass Insurance
0344 274 0276
www.compassparks.co.uk

Pinelog will be exhibiting at the World of Park & Leisure Homes Show this June, showcasing its expertly crafted bespoke timber lodges. Built using premium-grade materials and stress-graded timbers throughout, every Pinelog lodge is designed for exceptional strength, durability, and long-term performance.

The result is a collection of luxury lodges that combine striking design with practicality, comfort, and lasting quality. Alongside a range of standard layouts, Pinelog specialises in fully bespoke designs, allowing each lodge to be tailored to individual requirements.

This makes them ideal for premium holiday parks or as high-quality second homes. With decades of experience in both lodge manufacturing and operating 5-star holiday parks, Pinelog brings unique insight into design, guest experience, and operational excellence.

Visitors can also learn more about Pinelog’s latest luxury lodge design, the Orryn, and explore how craftsmanship and innovation come together in every build.

Pinelog
01246 942842
www.pinelog.co.uk

Caravan Park Electrical Services will be heading to The World of Park and Leisure Homes Show, where we’ll be showcasing our extensive product portfolio. With over 40 years of industry experience, we pride ourselves on putting the customer at the heart of everything we do – delivering tailored solutions backed by expert knowledge and support.

As a trusted choice for both supply-only and full installation, our experienced team can handle enquiries of any size or complexity. Visit our stand to explore our comprehensive range, including connection units, multi-service bollards, lighting solutions (including solar), EV chargers, bulk metering units, distribution units and mains panels.

We’ll be demonstrating our latest metering systems, designed to suit your operational needs. Whether you prefer a card-based solution or a fully self-service system, you can choose the level of control that works best for your business At CPES, we are more than a supplier; we are your partner in achieving a sustainable and efficient electrical infrastructure – supporting your park every step of the way.

Caravan Park Electrical Services
01790 753153
www.cpes.co.uk

THE ONLY UK event where you can walk through a full park home village.

Every year, the UK’s park and leisure home sector comes together for what feels less like an exhibition and more like a pulse check on the industry. The World of Park & Leisure Homes Show returns to Stoneleigh Park this June, bringing with it the innovation, energy, and momentum driving one of the UK’s most resilient leisure markets.

What sets the Show apart is its scale and purpose. It remains the only UK event where visitors can walk through a complete “village” of homes - from high end luxury lodges and residential park homes to compact and quirky leisure units - all fully furnished and presented in a real world setting.

It’s an experience that allows buyers, operators, and developers to see the detail, quality, and liveability of each model in a way no brochure or digital tour can replicate. The Show has also become a key launch platform for manufacturers. Many choose Stoneleigh as the moment to unveil brand new models, and this year is shaping up to be no exception.

A MUST-VISIT event for park owners, developers, and industry professionals

Several manufacturers are preparing exclusive designs specifically for the event, offering visitors a first look at the latest thinking in layout, materials, sustainability, and lifestyle led design. For park owners, operators, developers, and prospective buyers, this creates a rare opportunity to compare homes side by side and engage directly with manufacturers on specification, customisation, and future plans.

Beyond the homes themselves, the Show reflects the wider ecosystem shaping modern parks. From decking, landscaping, and outdoor living solutions to technology, finance, and sustainability services, the exhibitor line up mirrors the evolving needs of parks focused on enhancing guest experience and long term value.

With free entry and parking, it remains accessible while delivering a high quality, business focused environment. For those shaping the future of holiday and residential living, this is where ideas turn into action.

World of Park & Leisure Homes Show
01789 491451
www.parkhomeandleisure.co.uk

MAJOR UPGRADES and new attractions are set to welcome guests at Highfield Grange and Vauxhall Holiday Parks in Spring.

Park Upgrades Keeping Guests Coming Back

In the highly competitive UK holiday park sector, the key to keeping guests returning season after season is continual reinvestment. Operators who regularly refresh their facilities, introduce new activities, and enhance the overall guest experience build loyalty, generate repeat bookings, and stay ahead of market expectations.

Modern holidaymakers increasingly seek parks that combine high-quality accommodation with engaging leisure, entertainment, and dining options. Failing to evolve can leave even established parks struggling to meet rising expectations. Innovation doesn’t always have to mean massive expenditure, but a well-thought-out investment strategy can transform a park’s appeal.

From upgrading play areas and leisure complexes to introducing new sports and interactive attractions, small and large enhancements alike contribute to guest satisfaction. Successful investments often have a dual purpose: elevating the visitor experience while supporting local employment and boosting regional tourism.

Operators who take a proactive approach to upgrades also position themselves strongly in awards, reviews, and media coverage, which further strengthens their reputation and revenue. In this issue, we look at some of the standout examples of investment and upgrades across the UK, from multi-million-pound leisure developments to creative re-imagining of classic park attractions, demonstrating how operators are keeping their parks fresh, exciting, and profitable.

“There is a strong argument for rethinking some of the attractions our industry has long provided – and Footgolf is a perfect illustration of this.” - James Loveridge, Highlands End Holiday Park

Parkdean Resorts - £50M Investment
Parkdean Resorts, the UK’s largest holiday park operator, is set to invest £50 million across its portfolio in 2026, focusing on both facilities and guest experiences. Highfield Grange Holiday Park in Essex and Vauxhall Holiday Park in Great Yarmouth will each receive £5 million in upgrades, introducing new attractions such as indoor adventure golf, upgraded high and low ropes courses, and immersive Bear Grylls escape rooms.

Existing Tots Zones are being expanded, and off-road driving ranges will offer activities for children aged four and over. A new sports bar concept, Hat-Tricks, will combine food and drinks with interactive indoor sports like darts and shuffleboard. Beyond enhancing guest experiences, the investment will generate up to 100 new jobs in the local communities.

Steve Richards, CEO, emphasises the importance of ongoing investment: “Guests return to us year after year because they trust us to deliver the quality and consistency they expect. We are committed to raising standards to remain at the forefront of the UK holiday market.” Parkdean Resorts’ record results and numerous Tripadvisor accolades reflect how a well-planned investment strategy pays dividends, reinforcing both brand reputation and customer loyalty.

INNOVATIVE AND FAMILY-FRIENDLY: Highlands End’s Footgolf course reimagines a classic park attraction.

Highlands End Holiday Park – Footgolf Innovation
Not all upgrades require huge budgets. At Highlands End Holiday Park in Dorset, marketing chief James Loveridge replaced the traditional pitch-and-putt course with an 18-hole Footgolf course in May 2024.

The result? More than 15,000 visitors have taken part, generating a twentyfold increase in revenue compared with the old course. The course, designed in-house using local suppliers for obstacles, ramps, and themed signage, combines fun with a family-friendly challenge, appealing to both children and adults.

Loveridge believes the success demonstrates that rethinking traditional attractions can refresh guest engagement and create new profit centres. The park’s recognition in the Dorset Tourism Awards highlights the value of innovative thinking combined with minimal investment.

BROTHERS PHIL AND TIM Brierley mark 60 years since their parents pioneered York House Leisure.

York House Leisure – Celebrating 60 Years with £1M Investment
York House Leisure, a family-run group in North Yorkshire, celebrated its diamond anniversary with a £1 million investment across its parks, including residential parks and the popular visitor attraction Monk Park Farm.

The upgrade included a new animal barn and enhancements to existing attractions. Brothers Phil and Tim Brierley, along with sister Heather, emphasise that the business philosophy of constant reinvestment keeps parks appealing while supporting local employment and community engagement. York House Leisure welcomes more than 80,000 visitors annually, and ongoing upgrades ensure both holidaymakers and residential park residents enjoy a high-quality, safe, and enjoyable environment.

These examples highlight that investment and upgrades are not just about adding attractions— they’re about maintaining standards, enhancing experiences, and building guest loyalty. Whether through multi-million-pound leisure complexes, innovative low-cost attractions, or ongoing enhancements to play areas and facilities, UK holiday park operators are demonstrating that reinvestment is essential for long-term success.

From large operators like Parkdean Resorts to family-run groups such as York House Leisure, the message is clear: staying ahead of guest expectations requires vision, creativity, and a commitment to continual improvement, ensuring visitors return year after year.

Highlands End Holiday Park
www.wdlh.co.uk

Parkdean Resorts
www.parkdeanresorts.co.uk

York House Leisure
www.yhlparks.co.uk

TURNING RAINY DAYS into revenue opportunities across UK holiday parks.

How redemption arcades are transforming guest engagement across UK holiday destinations...

In today’s competitive hospitality and leisure industry, operators are under increasing pressure to boost guest satisfaction, extend dwell time and maximise on-site spend. One of the most effective—and often underestimated—solutions is the provision of high-quality indoor entertainment.

As the UK climate continues to deliver its fair share of unpredictability, the ability to offer engaging, all-weather attractions is no longer a luxury, but a necessity. For owners and managers of holiday parks, caravan parks, camping and glamping sites, indoor entertainment serves as a vital pillar of year-round appeal.

Families are no longer satisfied with seasonal offerings alone; they expect consistent, memorable experiences regardless of the weather. Rainy afternoons and cooler evenings present an opportunity rather than a challenge—an opportunity to draw guests into vibrant indoor spaces filled with laughter, excitement and nostalgia.

At the heart of this indoor entertainment renaissance lies the enduring charm of arcade amusements. From the unmistakable sound of coins cascading through machines to the anticipation of tickets spilling out after a winning game, arcades continue to captivate all generations.

AN ARCADE HUB where multi-generational guests make lasting memories.

In particular, nostalgic coin pushers have seen a remarkable resurgence, appealing not only to children discovering them for the first time, but also to parents and grandparents reliving fond memories of seaside holidays. Coin pushers offer a simple yet highly engaging gameplay experience.

The tactile nature of inserting coins, timing the drop and watching the gradual build-up towards a potential win creates a sense of suspense that digital-only entertainment often struggles to replicate. For operators, these machines deliver strong and consistent returns, while requiring minimal supervision—making them a smart investment for busy holiday environments.

Complementing coin pushers is the ever-popular redemption arcade model, where gameplay is rewarded with tickets that can be exchanged for prizes. This format taps into a powerful psychological driver: the pursuit of a tangible reward. Whether it’s a small toy, a novelty item or a larger aspirational prize, the ticket system encourages repeat play, longer stays and increased spend per visit.

Crucially, it also creates a shared family experience, as children and adults alike collaborate—or compete—to accumulate tickets. A well-designed arcade space can quickly become a focal point of any holiday park. Bright lighting, engaging soundscapes and a mix of classic and modern machines create an atmosphere that draws guests in and keeps them entertained for hours.

WHERE FRIENDLY COMPETITION meets unforgettable holiday experiences.

Importantly, it also provides a reliable indoor option that operators can promote during off-peak seasons, helping to stabilise revenue throughout the year. Supporting operators in delivering these experiences is UK Amusement Supplies, a trusted name within the industry. With more than 15 years of experience, the company has established itself as one of the leading suppliers of redemption tickets across the UK and Europe, alongside innovative solutions designed to streamline and enhance arcade operations.

“Eyes on the prize” perfectly encapsulates the role that redemption systems play in modern amusement environments. From high-quality tickets to intuitive software, UK Amusement Supplies provides a comprehensive range of products tailored to the needs of operators of all sizes. Their expertise, shaped by working with some of Europe’s largest family entertainment centres, ensures that clients benefit from both reliability and value.

The company’s redemption tickets are produced to the highest standards, featuring double-sided designs, barcoding and sequential numbering. Manufactured using high-quality paper and offering excellent print resolution, these tickets are built for durability and performance in high-traffic environments.

Operators can choose from a wide range of generic designs held in stock for rapid delivery, or opt for custom-designed tickets that reflect their brand identity—an option that comes with no set-up costs when minimum order quantities are met. Beyond tickets, UK Amusement Supplies continues to innovate with products such as the popular “Ticket Monster Ticket Eater.”

HIGH-QUALITY redemption tickets designed for performance and durability.

This eye-catching machine transforms the simple act of counting tickets into an engaging experience in its own right, with high-definition animations and vibrant colours capturing the attention of players. Its success has led many operators to upgrade older machines, with a new model already anticipated for Autumn 2026.

Equally significant is the company’s free prize-shop software, a practical solution designed to bring greater control and efficiency to redemption operations. Easy to use and cost-effective, it enables operators to enhance security, track performance and manage inventory without the need for complex or expensive systems.

For many sites, this software has become an essential tool in maximising the profitability of their arcade offering. Ultimately, the integration of nostalgic coin pushers, ticket-based redemption games and modern support systems creates a compelling indoor entertainment proposition. For holiday park operators, the benefits are clear: increased guest satisfaction, stronger secondary spend and a more resilient business model that performs across all seasons.

As the expectations of holidaymakers continue to evolve, those who invest in engaging indoor experiences will be best positioned to stand out in a crowded market. By combining the timeless appeal of arcade fun with the expertise and products offered by industry specialists like UK Amusement Supplies, operators can ensure that their guests remain entertained, whatever the weather—and keep them coming back year after year.

UK Amusement Supplies
01253 868 868
www.ukamusementsupplies.co.uk

Holiday park operators across the UK are under increasing pressure to deliver standout guest experiences while maximising revenue from existing facilities. Triton Training helps parks unlock the full potential of their pool space through its Fin2Fit Monofin CPD and Aquatic Activity Activator (AAA).

Fin2Fit introduces high-energy Mermaid and Shark sessions that attract families, increase participation, and generate additional income. Easily delivered as 3–5 day holiday crash courses, these sessions create strong demand, repeat bookings, and a premium activity that enhances any programme.

Staffing challenges are addressed by the RLSS-endorsed AAA, delivered over two days, which enables lifeguards and activity staff to run structured aquatic sessions without a full swimming teacher qualification.

This cost-effective solution allows parks to scale delivery using existing teams. With ready-to-use session plans and full programme support, Triton Training makes it simple to launch quickly and start generating revenue.

Triton Training
info@tritontraining.co.uk
www.tritontraining.co.uk

TRITON TRAINING’S FIN2FIT and AAA programmes help staff deliver structured aquatic activities.

Splash About partners with 85% of UK holiday parks, including Haven, Parkdean Resorts, and Center Parcs, helping operators turn poolside spaces into high-impact retail environments. Their approach, described as ‘retail theatre,’ combines strategic merchandising, targeted product ranges, and visually engaging displays to drive impulse purchases while enhancing the overall guest experience.

At Haven’s Primrose Valley in Yorkshire, Splash About delivered a fully bespoke poolside retail concept that integrates seamlessly with the guest journey. Character-led displays, tailored product selections, and a carefully considered layout optimise footfall flow, creating a space that is both functional and visually compelling.

Within six weeks of launch, retail sales at Primrose Valley rose by 27% compared to the same period in 2024, highlighting the commercial impact of a well-executed strategy. From swimwear and goggles to themed merchandise, Splash About helps operators maximise revenue opportunities while enhancing guest satisfaction.

Splash About
01472 236465
www.splashabout.com

SPLASH PADS, pools and waterslides from Ustigate Waterplay keep guests engaged, extending stays and boosting on-site spending.

Transform pools and splash pads into revenue-generating, family-focused experiences...

In today’s competitive UK holiday park market, waterplay is no longer just an amenity—it’s a revenue and engagement engine. Families increasingly seek immersive, inclusive, and weather-flexible experiences that entertain all generations.

Splash pads, tipping buckets, waterslides, and multi-level play structures aren’t just fun—they influence bookings, extend stays, and boost on-site spending. Children often lead the way in holiday decisions, letting parents know that a pool, splash pad, or waterslide can make or break the choice.

Waterplay encourages multi-generational interaction, screen-free fun, and memorable shared experiences. Inclusive designs, such as zero-depth splash pads, allow toddlers, grandparents, and everyone in between to join safely. Outdoor attractions thrive in sunny weather, while indoor facilities ensure year-round engagement, keeping guests active regardless of rain, wind, or cold.

Interactive water attractions also drive revenue. Guests spend more time on-site, returning for multiple sessions, which naturally increases secondary spend on food, drinks, and retail. Parks offering attractions for all ages maximise dwell time while creating communal fun that keeps families engaged throughout their stay.

FAMILIES MAKING MEMORIES on a zero-depth splash pad, where multi-generational fun brings everyone together at a UK holiday park.

Ustigate Waterplay delivers turnkey aquatic solutions that elevate the guest experience. Their Vortex Splashpad® collections, Elevations™ multi-level structures, waterslides, WaveSurfer, NinjaCross, and Vectory™ range provide thrills for everyone. The Safeswap™ system allows operators to refresh splash pads quickly, keeping attractions new and exciting at minimal cost.

Zero-depth designs reduce lifeguard requirements while providing rich sensory play, and partnerships with Vortex International and wiegand. waterrides ensure high-quality, durable products. Waterplay also creates opportunities for creativity and competition. NinjaCross courses, inflatable challenges, swimming lessons, and aqua aerobics foster engagement and unlock additional revenue streams.

Multi-generational play products like Vectory™ encourage grandparents, parents, and children to splash. For operators, the benefits of waterplay are clear: it drives footfall, increases dwell time, differentiates parks in a crowded market, and encourages repeat visits.

Ustigate Waterplay supports operators at every stage, providing full design, build, and maintenance services to ensure attractions are safe, inclusive, and designed to delight. In short, waterplay isn’t just fun—it’s a strategic asset. For holiday parks, it boosts revenue, engages guests, and transforms pools into profit-driving, family-focused destinations. Investing in high-quality waterplay ensures memorable experiences that keep families returning year after year.

Ustigate Waterplay
01322 424445
www.ustigatewaterplay.co.uk

Blending tradition, variety, and year-round family-run excellence on the Hunstanton coast...

Located on the beautiful North West Norfolk coastline in Hunstanton, Searles Leisure Resort is one of the region’s most established and well-loved family-run holiday parks.
Known for its welcoming atmosphere, wide range of accommodation, and strong sense of tradition, the resort continues to attract families, couples, and holiday home owners seeking a classic British seaside escape with modern comforts.
Set against the backdrop of Norfolk’s sweeping coastline and famously sunny microclimate, Searles offers a complete holiday experience where guests can relax, explore, and enjoy a wide variety of on-site facilities and activities.

A TRUE FAMILY-RUN COASTAL RESORT
At the heart of Searles is its identity as a long-standing family business. This heritage is evident throughout the park, from the warm welcome guests receive on arrival to the ongoing focus on quality, care, and consistency across all areas of the resort.
The park is also a significant local employer, with up to 250 staff members working across the site depending on seasonal demand. This workforce plays a vital role in maintaining the resort’s high standards across accommodation, entertainment, dining, maintenance, and guest services.
This strong team structure ensures that whether guests are staying for a weekend break or a longer summer holiday, they benefit from a seamless and well-supported experience.

SEARLES LEISURE RESORT offers a traditional seaside escape on the North West Norfolk coast.

A WIDE RANGE OF ACCOMMODATION OPTIONS
Searles Leisure Resort offers one of the most diverse accommodation selections in the region, catering to a wide variety of holiday preferences and budgets. The resort features 153 holiday hire units, including well-appointed lodges and comfortable holiday homes designed to provide a home-from-home experience close to the sea.
For guests seeking a more flexible or traditional outdoor stay, Searles also offers dedicated touring and camping facilities, including pitches for tents and tourers. These areas are popular with returning visitors who enjoy the freedom of outdoor holidays combined with access to resort amenities. In addition, the resort provides camping pods, offering an elevated camping experience that bridges the gap between traditional camping and lodge-style comfort.
These are particularly popular with families and couples looking for something a little different while still enjoying the outdoor environment. This mix of accommodation types ensures that Searles appeals to a broad audience — from first-time campers to long-standing holiday homeowners.

A complete holiday experience where guests can relax, explore, and enjoy on-site activities.

LEISURE, ACTIVITIES AND ENTERTAINMENT
Searles Leisure Resort continues to enhance its guest experience with a wide and varied programme of activities designed to suit all ages and interests. Among the most popular recent additions are outdoor cinema experiences, which offer guests the chance to enjoy films under the stars in a relaxed and social setting.
This has quickly become a highlight of the seasonal entertainment calendar. Another standout activity is laser clay shooting, which adds a more adventurous and unique offering to the resort’s leisure programme. These experiences reflect Searles’ commitment to providing more than just accommodation, focusing instead on creating memorable and engaging holidays.
Alongside these, the resort continues to offer a full programme of family-friendly entertainment, ensuring there is always something happening on site throughout the season. Looking ahead, Searles is also developing a new range of safari-style bell tents, which will introduce a fresh glamping option to the park.
This addition reflects the growing popularity of experiential outdoor stays and will further diversify the resort’s already extensive accommodation offering.

SIDNEY THE SEALION AND HIS FRIENDS are always ready to make every guest smile, bringing fun, laughter, and unforgettable holiday memories at Searles!

A RESORT THAT CONTINUES TO EVOLVE
While Searles has a long and proud history as a traditional seaside holiday park, it continues to evolve in response to changing guest expectations.
Recent operational developments, including improved team facilities and enhanced infrastructure, have helped support a more efficient and guest-focused environment behind the scenes. With up to 250 staff working across the resort, this investment in people and systems plays an important role in maintaining the high standards for which Searles is known.
However, at its core, the resort remains focused on delivering enjoyable, high-quality holidays in a relaxed coastal setting — something it has done successfully for generations.

THE RESORT CONTINUES to invest in enhancing guest experiences across all areas of the park.

OWNERSHIP AND LONG-STAY APPEAL
In addition to short breaks and touring holidays, Searles is also a popular destination for holiday home ownership. The resort offers a dedicated ownership community, with a strong sense of belonging among owners who return year after year.
The introduction of a dedicated sales showground further enhances this offering, allowing prospective owners to explore available options in a more structured and accessible way.
This focus on ownership helps strengthen the resort’s long-term community feel and ensures a consistent base of returning guests who are deeply connected to the park.

DIVE INTO FUN at the swimming pool facilities, where guests can splash, relax, and make the most of every moment of their holiday.

THE NORFOLK COASTAL EXPERIENCE
One of Searles’ greatest strengths is its location. Hunstanton, often known as “Sunny Hunny,” is one of the East of England’s most popular seaside destinations, offering traditional charm, sandy beaches, and stunning sunsets over the Wash.
Guests staying at Searles benefit not only from the resort’s facilities but also from easy access to Norfolk’s wider attractions, including coastal walks, nature reserves, and nearby historic towns and villages.
This combination of resort-based amenities and regional exploration makes Searles a strong all-round holiday destination.

A LASTING COASTAL FAVOURITE
Searles Leisure Resort continues to stand out as one of Norfolk’s leading holiday parks thanks to its combination of scale, variety, and strong family values. Its ability to balance tradition with modern guest expectations ensures it remains relevant in a competitive and evolving holiday park market.
From its wide range of accommodation options and diverse activity programme to its strong sense of community and coastal location, Searles offers a complete holiday experience that appeals across generations.
As it continues to evolve, one thing remains unchanged — its commitment to delivering memorable seaside holidays in one of the UK’s most iconic coastal settings.

Searles Leisure Resort
01485 534211
www.searles.co.uk

A WIDE RANGE of accommodation ensures Searles caters for families, couples, and returning owners alike.

£450 million village to create 1,200 jobs, new forest, and a landmark destination...

Work has officially begun on Center Parcs’ £450 million Scottish Borders development, marking a major milestone for one of the UK holiday park sector’s most significant upcoming investments. The project, located between Hawick and Selkirk, was formally launched with a ceremonial tree planting attended by John Swinney, alongside local schoolchildren and Center Parcs CEO Colin McKinlay.

The new village is expected to create around 1,200 jobs and contribute £75 million annually to the regional economy, underlining the growing role of large-scale leisure developments in driving rural growth. The Scottish Government has also committed up to £30 million in infrastructure funding to support the scheme.

A defining feature of the project is the creation of an entirely new forest— marking the first time Center Parcs has established woodland from scratch. Hundreds of thousands of trees will be planted, with more than 30 species, forming the natural environment that underpins the brand’s short-break offering.

SCHOOL CHILDREN HELP KICKSTART the creation of Center Parcs Scottish Borders’ brand- new forest, by planting the very first saplings.

For operators, the development highlights the increasing importance of environmental integration and long-term sustainability in new park schemes. Alongside up to 700 lodges, plans include signature Center Parcs amenities such as the Subtropical Swimming Paradise and Aqua Sana Forest Spa, as well as nature-led features including wetlands, wildflower meadows and activity trails.

The scheme also reflects a broader trend towards destination-led experiences, with two new lochs, a nature and heritage centre, and a strong emphasis on outdoor recreation designed to diversify appeal and extend dwell time.

Industry stakeholders have welcomed the investment, with regional development agency South of Scotland Enterprise highlighting the potential for supply chain opportunities and SME growth. Set to open in 2029, the Scottish Borders village will be Center Parcs’ first new UK development since 2019— offering a clear signal of confidence in the long-term strength of the domestic holiday market.

For more information log on to: www.centerparcsscotland.co.uk

THE NEW VILLAGE WILL FEATURE Woodland, lochs, meadows, and nature trails, blending recreation with biodiversity.

NAOMI HUMPHREYS and her husband Ben receive their award from Out & About Live.

Holme Valley Caravan and Camping Park in West Yorkshire has been voted Campsite of the Year 2026 by readers of Out & About Live, beating hundreds of UK parks in a national poll. The family-run park, on the edge of the Peak District near Holmfirth, was praised for its high-quality facilities, welcoming atmosphere, and tranquil setting.

Visitors highlighted the park’s abundant wildlife, including resident and visiting birds around its scenic lake. Sustainability has long been a priority for the Peaker family, with habitats created throughout the 16- acre grounds and successive top-level David Bellamy Conservation Awards.

Naomi Humphreys, who runs the park with her husband Ben, said the accolade was “both proud and humbling,” noting the key role of the park team in delivering excellent guest experiences. Holme Valley offers a mix of camping pitches and glamping accommodation, adventure golf, play areas, and a convenience store with local produce, attracting visitors from across the UK and Europe.

www.holmevalleycamping.com

Park Holidays UK is proving to be the top choice for dog-owning families this year, as bookings soar for staycations closer to home. With many Brits opting to avoid scorching overseas destinations, families can now enjoy a UK break without leaving their four-legged friends behind.

The group is responding to this “pooch power” trend by introducing more Fido-friendly facilities across its 50+ parks, including dog-washing stations, dedicated walking areas, and pet-welcoming cafes and restaurants.

Selected Silver, Gold, and Platinum lodges and caravans now allow pets, some even featuring decking for extra outdoor space. Brad May, Chief Marketing Officer at Park Holidays UK, said: “Dogs are part of the family, and our parks offer plenty of room, safe grounds, and easy access to countryside and coastal footpaths. It’s a healthy, fun holiday for humans and hounds alike.”

Danny and Dani Dyer’s new TV series offers UK park operators a candid look at community, commercial pressures and the challenge of modernising traditional caravan parks.

A new television series featuring Danny Dyer and Dani Dyer is set to shine a spotlight on the realities—and opportunities—of running a UK holiday park. The Dyers’ Caravan Park, launched in February’26 on Sky and NOW, follows the father-daughter duo as they invest in a long-established caravan park in Kent, aiming to restore its former appeal while navigating the operational challenges familiar to many park owners.

Across six episodes, the series explores core industry themes— from resident relations and sales performance to entertainment programming and capital investment. Early episodes highlight the importance of clear communication and brand positioning, as a marketing misstep sparks tension among residents.

Subsequent initiatives, including a community sports day and themed entertainment nights, demonstrate the value of events in driving engagement and strengthening on-site culture. The series also reflects the commercial pressures facing park operators. Efforts to boost caravan sales through open days and targeted promotions underline ongoing challenges in converting interest into bookings.

DANNY DYER AND DANI DYER get hands-on as they tackle the day-to-day realities of running a UK caravan park.

Meanwhile, attempts to upgrade facilities—such as new playgrounds and sports pitches— illustrate the financial realities and planning constraints many sites encounter. Crucially, the programme emphasises the role of community. Long-standing residents, some with decades of loyalty to the park, are shown to be both its greatest asset and its most vocal stakeholders.

Their expectations around tradition, from bingo nights to park layout, highlight the delicate balance between innovation and heritage. Environmental concerns are also touched upon, with later episodes examining coastal water quality—an issue increasingly relevant for seaside destinations.

For owners and managers, The Dyers’ Caravan Park offers a high-profile, and at times candid, portrayal of the sector. While entertainment-led, it reinforces key industry lessons: the importance of authenticity, hands-on leadership, and creating experiences that foster lasting guest loyalty.

ROLLING UP THEIR SLEEVES—both Dyers take on frontline tasks to win over staff and residents.

The Holiday and Residential Parks Association (HARPA) represents 3,000 park businesses across the UK, helping them respond to a complex and evolving operating environment. We work alongside our members to promote good practice, share expertise and address the practical challenges that affect parks day to day.

A key part of our role is engaging with policymakers on issues that directly impact the sector, including taxation, planning and regulation. We create opportunities for decision-makers to hear firsthand from park owners and operators about the contribution parks make to local economies and communities. At our Westminster conference in January, more than 20 MPs met with members to discuss these issues and the realities of running parks.

This work is supported by our Parks Make Places campaign, launched in 2025. The campaign highlights the social and economic value parks deliver all year round, from supporting local employment and tourism to providing much-needed accommodation and community spaces.

Following this campaign, a YouGov poll of MPs found that 76% now agree that the holiday parks sector delivers social value, an increase from 67% the previous year, highlighting growing recognition among policymakers of the tangible contribution parks make to the communities in which they are based. Alongside our policy work, we provide members with practical support to help them operate successfully.

This includes access to training programmes, webinars, conferences, a telephone helpline and specialist advice. Members also benefit from opportunities to connect with peers, share experiences and learn from one another. Our Next Generation Network continues to grow, bringing members together through meetings, online forums and park visits.

It is open to anyone working in the sector, regardless of age, experience or role. Now in our 76th year, our Association remains as committed as ever to championing the industry and supporting our members to thrive.

HARPA
01452 526911
www.harpa.org.uk

PARKDEAN RESORTS ANNOUNCES major partnership with Coca-Cola Europacific Partners

Parkdean Resorts, the UK’s leading holiday park operator, has announced a new partnership with Coca-Cola Europacific Partners (CCEP), the world’s largest independent Coca-Cola bottler. An immediate rollout is underway to introduce CCEP’s soft drinks portfolio across all Parkdean Resorts parks in the UK that feature bars or restaurants.

As part of the partnership, CCEP will invest £1.5 million in new, state-of-the-art equipment for Parkdean Resorts’ bars. Guests will soon be able to enjoy a full range of CCEP products, including Coca-Cola Classic, Diet Coke, Coca-Cola Zero Sugar, Dr Pepper, Appletiser, and the Schweppes range.

David Morrison, Retail Director at Parkdean Resorts, said the partnership reflects the company’s commitment to enhancing guest experience across its parks, welcoming over three million holidaymakers each year. He added that the investment will improve both product choice and service quality ahead of the busy holiday season.

Pat Humphries, Associate Director – On Premise at Coca-Cola Europacific Partners, said the collaboration is focused on elevating guest experiences and ensuring teams are equipped with high-quality equipment to deliver excellent service. In addition, select parks will relaunch with Parkdean Resorts’ new all-inclusive offering, with prices starting from £25 per adult and £10 per child per day, including three meals and unlimited soft drinks.

THE ORRYN LODGE from Pinelog transforms the park landscape with a striking roofline and an inviting, experience-led design. With thoughtful design inside and out, The Orryn encourages guests to relax, socialise and create lasting memories in every season.

The increasing importance of experiential holiday park accommodation…

Holiday park accommodation is no longer a functional backdrop to a break away. It now shapes how guests relax, socialise and remember their stay. Comfort, design quality and usable space increasingly influence booking decisions and revenue.

The Orryn, the latest lodge design from Pinelog, has been developed in direct response to guest demand for memorable, experience-led accommodation. Rather than focusing solely on the internal layout, the design treats the lodge as a complete living environment, inside and out.

A defining feature is its projecting roofline. Architecturally, it creates a strong visual identity on park. Practically, it transforms external decking into a sheltered, year-round living and entertaining space. The extended roof projection provides protection for hot tubs, seating and dining areas, and can even accommodate a sauna, allowing operators to add premium features that remain usable in all seasons.

Like all lodges in the Pinelog range, The Orryn benefits from a fully bespoke approach. Layouts can be adapted to suit different guest profiles and park strategies, with options including integrated saunas, games rooms, accessibility features and pet-friendly additions.

These reflect growing demand for wellness, entertainment and multi-generational stays, while helping parks differentiate their offer and increase per-stay revenue. As experiential travel continues to shape the holiday park sector, Pinelog’s bespoke offering continues to lead the way in helping park operators move their accommodation into a central part of the guest experience, delivering stronger appeal and long-term commercial value. For luxury, memorable timber lodges, speak to Pinelog’s expert design team.

Pinelog
01246 942842
www.pinelog.co.uk

FAMILIES CAN NOW ENJOY hassle-free four-night getaways with meals and unlimited drinks included at 42 Parkdean Resorts across the UK.

Parkdean Resorts is making UK family holidays easier and more affordable than ever with the launch of its all-inclusive offer at 42 parks nationwide. Following a successful trial at ten parks in 2025, the holiday operator is now rolling out the upgrade across coastal and countryside destinations in England, Scotland, and Wales.

Available exclusively on four-night Monday-to-Friday breaks during select spring and early summer dates, the all-inclusive package covers three meals a day and unlimited soft drinks, including Costa Coffee. Prices start from just £25 per adult and £10 per child per day, offering families a simple, cost-effective way to enjoy a stress-free getaway.

For example, a family of four can enjoy four nights of accommodation, meals, and drinks for under £93 per day—a saving of over £300 compared with standard bookings. Guests can book the package in advance or add it after arrival at parks such as Bideford Bay in Devon, Camber Sands in Sussex, or White Cross Bay in the Lake District.

With over 65 parks, Parkdean Resorts provides activities for all ages, from swimming and mini golf to high ropes and arts and crafts, making it one of the UK’s largest and most family-friendly holiday operators. The all-inclusive offer is designed to combine convenience, value, and the beauty of the UK’s most scenic holiday destinations.

MEADOW BAY VILLAGES’ team celebrates after winning two top awards at the British Travel Awards.

Meadow Bay Villages is celebrating a double triumph at the British Travel Awards, taking home accolades as Best Small Company for UK Family Holidays and Best Small Company for UK Short Breaks.

The awards, voted for by nearly half a million consumers, are widely recognised as the most influential in the UK travel industry. Winners were announced at a ceremony at the Grosvenor House Hotel in Mayfair, attended by senior figures from across the tourism and travel sector.

Chief Executive Geoffrey Smith said the recognition was particularly special given the group has only been operating for 18 months. “To be recognised so early in our journey is incredible and reflects the commitment of our amazing team to providing outstanding holiday experiences,” he said.

Meadow Bay Villages operates four parks, including Billing Aquadrome in Northamptonshire, a peaceful lakeside retreat, and Hayling Island Holiday Park in Hampshire, which now offers luxury platinum-grade caravans with private hot tubs, as well as dog-friendly gold standard units.

The group also runs Golden Leas and Hollybush Farm Holiday Parks on the Isle of Sheppey. Over the past 18 months, Meadow Bay Villages has invested £17 million in regenerating its parks, enhancing leisure facilities and accommodation for guests and holiday homeowners.

Castlerigg Hall Holiday Park in Keswick has been voted the most popular camping destination in Great Britain by campers from 33 European countries. The accolade comes from the ACSI, Europe’s largest publisher of camping information, which represents more than 9,400 campsites across the continent.

The family-run park, operated by the Jackson family since 1938, topped the poll for its combination of location, quality, and hospitality. David Jackson, who runs the park with his wife Jill and son Josh, said the award was “ a fantastic feather in the park’s cap” and praised his team for their contribution.

Castlerigg Hall offers a range of accommodation, from traditional camping pitches to luxury holiday caravans and touring pitches for motorhomes. The park also features innovative Hex Pods, sustainable glamping units with underfloor heating powered by renewable energy, furnished living areas, and kitchen and bathroom facilities beneath hexagonal glass roofs.

Earlier this year, the park won the 2025 Cumbria Tourism Award for Regenerative Tourism, recognising its commitment to protecting and enhancing the natural environment. Castlerigg Hall is a longstanding member of the Holiday and Residential Parks Association (HARPA).

ABOVE: Outside the Dutch headquarters of the ACSI, David Jackson and his wife Jill and their son Josh receive the organisation's top UK award from two of its senior holiday park inspectors.

We visit Silverdale Holiday Park, just outside Carnforth, is Holgates' flagship, blending top facilities with a welcoming, family-friendly atmosphere...

Silverdale isn’t just a place to stay – it’s a destination in its own right. At the heart of the park is the impressive leisure complex, where guests can enjoy two swimming pools, a fully equipped gym, steam room, sauna, and spa pool.

Whether you’re after a morning workout, a relaxing soak, or fun with the family, the complex caters to every need. Beyond the pools, the park offers a large restaurant and bar, bowling alley, arcade, soft play area, and an ice cream parlour. Open seven days a week, these facilities make Silverdale an all-weather, all-ages destination where there’s always something to do.

ACCOMMODATION FOR EVERYONE
Silverdale’s accommodation options are designed to suit all types of guests. Luxury lodges, offer a home-from-home experience for holidaymakers or owners looking for a longer stay. Touring pitches provide spacious, well-maintained spots for caravans and motorhomes, while still feeling part of the park’s welcoming community.

This variety makes the park perfect for multi-generational families, couples, or groups of friends. By combining holiday and ownership options, Holgates ensures every visit is tailored to its guests’ needs, providing comfort, convenience, and a touch of indulgence.

AERIAL VIEW OF SILVERDALE Holiday Park’s central leisure facilities set within the beautiful Arnside & Silverdale National Landscape.

STUNNING NATURAL SURROUNDINGS
One of Silverdale’s standout features is its location. Set within the Arnside & Silverdale National Landscape, the park is surrounded by natural beauty and offers guests easy access to scenic walking and cycling routes.

From cliff-top strolls with sweeping views to gentle countryside trails, outdoor enthusiasts have plenty of ways to explore the area. For those in lodges or touring pitches, mornings can start with panoramic vistas across Morecambe Bay, while evenings provide the perfect backdrop for a sunset walk. The combination of top-notch facilities and natural scenery creates a holiday experience that’s both relaxing and energising.

FUN FOR ALL THE FAMILY
Silverdale has something for everyone. Children can enjoy soft play, the arcade, and bowling, while adults can unwind in the restaurant, gym, or spa. Communal spaces also encourage families and friends to spend time together, while the park maintains a peaceful, welcoming atmosphere for those who prefer a quieter break.

The team at Silverdale really brings the Holgates ethos to life. Friendly, approachable, and attentive, staff make guests feel genuinely welcome. With around 200 employees across the Holgates group, Silverdale benefits from a mix of experienced full-time and seasonal staff, all committed to delivering that personal, family-run service that Holgates is known for.

DINING AND SOCIALISING at Silverdale’s restaurant and bar, a welcoming hub for meals and evening entertainment.

QUALITY AND SUSTAINABILITY
Silverdale’s five-star AA and VisitEngland ratings are testament to the park’s consistently high standards. Holgates also places a strong emphasis on sustainability, from energy-efficient measures to carefully considered landscaping, ensuring the park respects and enhances its beautiful surroundings.

Recent investments across the group, such as new lodges at Beetham Holiday Park, show Holgates’ commitment to growth and improvement, and while Silverdale already sets the benchmark, ongoing investment keeps the park modern, welcoming, and perfectly suited to today’s holidaymakers. A Holiday to Remember After a full day exploring Silverdale, it’s clear why it’s Holgates’ flagship park.

Whether you’re swimming in the pool, dining in the restaurant, or taking a walk along the cliffs, Silverdale offers a holiday experience that’s fun, relaxing, and memorable. For families, couples, or friends looking for a high-quality destination in the North West, Silverdale Holiday Park perfectly combines excellent facilities with stunning surroundings, making every stay a chance to create lasting memories.

Silverdale Holiday Park
T.01524 701508
www.holgates.co.uk/our-parks/silverdale

A Family Legacy Shaping Five-Star Escapes in the North West...

With more than seven decades of heritage behind it, Holgates Holiday Parks stands as one of the North West’s most established and respected holiday park operators.

Still proudly family-owned, the business has grown steadily while remaining rooted in the values that first defined it in 1956: quality, care and a genuine passion for helping guests create lasting holiday memories. Today, Holgates operates a portfolio of 10 parks, predominantly located across the stunning landscapes of Lancashire and Cumbria.

Nine of these parks sit within 10 to 15 minutes of the Carnforth and Silverdale area – a location long admired for its proximity to the Arnside & Silverdale National Landscape, the Lake District and the Yorkshire Dales. The tenth park extends the brand’s reach into the Ribble Valley, offering a contrasting but equally compelling countryside setting.

A CAREFULLY BALANCED PORTFOLIO
Holgates’ portfolio reflects a deliberate and considered approach to growth. None of the parks are residential, allowing the business to remain focused exclusively on holiday and holiday ownership experiences. Six parks welcome both holiday guests and holiday homeowners, while four parks are dedicated entirely to ownership, offering owners a peaceful, community-focused environment.

Across its six holiday parks, accommodation options are varied and tailored to different guest needs. Five parks offer a combination of holiday caravans, touring pitches and glamping pods, while Hollins Farm stands out as a touring-only park enhanced by two thoughtfully positioned glamping pods.

Complementing the parks is the Holgates Collection of 11 self-catering cottages, all located within easy reach of the core Carnforth and Silverdale area, further strengthening the brand’s appeal to multi-generational families and longer-stay guests. This diversity enables Holgates to attract a wide demographic – from touring enthusiasts and first-time holidaymakers to loyal owners who return year after year.

SILVERDALE HOLIDAY PARK’S flagship leisure complex, featuring indoor swimming pools, spa facilities and a fully equipped gym, open seven days a week.

FLAGSHIP FACILITIES AT SILVERDALE
Silverdale Holiday Park is widely regarded as the flagship of the Holgates portfolio, setting the benchmark for facilities and guest experience across the group. At the heart of the park is a comprehensive leisure complex that rivals many standalone attractions. Open seven days a week, the complex features two swimming pools alongside a fully equipped gym, steam room, sauna and spa pool.

Beyond leisure, guests and owners can enjoy a large restaurant and bar, a bowling alley, arcade, soft play area, pitch & putt, ice cream parlour and on-site shop – creating a true all-weather destination. Silverdale also serves as Holgates’ head office, reinforcing its role as the operational and cultural hub of the business.

INVESTMENT WITH LONG-TERM VISION
Recent years have seen continued investment across the estate, with a strong focus on enhancing quality rather than expanding at pace. A standout project has been the redevelopment at Beetham Holiday Park, where 20 new lodges and caravans have been added across a two-phase development.

The first phase completed in 2023, with the final phase finished in 2025, reflecting Holgates’ long-term commitment to careful, phased growth that respects both guests and surroundings. This approach has allowed the business to future-proof its parks while maintaining the character and tranquillity that its owners and guests value.

SET IN THE HEART OF THE NORTH WEST, Holgates parks offer easy access to beautiful walking routes through coast, countryside, and the Arnside & Silverdale National Landscape.

PEOPLE AT THE HEART OF THE BUSINESS
Holgates employs approximately 200 staff across its parks, a mix of full-time and seasonal roles. As a family-run business, the emphasis on personal service and staff engagement is clear, with many team members developing long-term careers within the group.

This stability not only supports consistent service delivery but also reinforces the welcoming atmosphere that has become synonymous with the Holgates name.

ETHOS, CHALLENGES AND SUSTAINABILITY
Holgates’ ethos is rooted in its family heritage and trusted reputation. The business positions itself as a provider of exceptional coastal and countryside escapes, where quality facilities are matched by genuine personal care.

This philosophy has proven particularly valuable during a period of wider industry challenges, including rising operational costs, changing guest expectations and increased focus on sustainability. In response, Holgates has continued to invest in energy efficiency measures across its parks, alongside thoughtful park layouts and landscaping that minimise environmental impact.

Sustainability is approached as an ongoing commitment rather than a single initiative, aligned with the company’s desire to preserve the landscapes that underpin its success.

GLAMPING PODS NESTLED IN NATURAL surroundings, providing a contemporary holiday option across selected Holgates parks.

RECOGNITION AND COMMUNITY COMMITMENT
Quality and consistency have been recognised through industry accolades, with all Holgates parks holding five-star ratings from both the AA and VisitEngland. Netherbeck Holiday Park has also received the prestigious VisitEngland Rose Award, while the Ribble Valley park was named a winner at the 2025 Stars in Tourism Awards.

Beyond tourism, Holgates places strong emphasis on community and charitable engagement. Each year, the business selects a charity to support across its parks. In 2025, Holgates chose Breast Cancer Now, setting an ambitious fundraising target of £10,000 – a figure the team exceeded, reaching £10,319!

LOOKING AHEAD TO A MILESTONE YEAR
As Holgates approaches its 70th anniversary in 2026, the focus remains firmly on the future while honouring the past.

With a loyal customer base, a well-invested portfolio and a clear sense of purpose, the business is well positioned to continue delivering five-star holiday experiences for generations to come Holgates Holiday Parks is a family-owned holiday park operator with over 70 years of experience in delivering high-quality coastal and countryside escapes across the North West of England.

With a portfolio of 10 five-star parks and a collection of luxury holiday cottages, Holgates is known for its commitment to quality, personal service and long-term investment.

Holgates Holiday Parks
01524 701508
www.holgates.co.uk/our-story

Cabins and lodges have moved firmly from the margins to the mainstream of the holiday park sector...

Once viewed primarily as functional accommodation, they are now central to how parks define their brand, attract new audiences and drive long-term value. Design, build quality and the experience created both inside and outside the unit increasingly shape how guests choose where to stay — and how they remember their break.

Today’s holidaymakers are looking for more than a roof over their heads. They want space to relax, places to socialise, and accommodation that connects them to their surroundings. Timber cabins and lodges are particularly well placed to deliver this, offering warmth, character and a strong visual identity while sitting naturally within rural, woodland and waterside settings.

For park operators, they also provide flexibility — supporting everything from short breaks and off-season stays to premium upsells such as hot tubs, saunas and wellness features. This growing emphasis on experience-led accommodation is reshaping investment decisions across the sector.

Operators are placing greater value on durability, energy efficiency and year-round usability, alongside bespoke layouts that reflect the needs of families, couples, groups and multi-generational guests. External space has become just as important as internal design, with decks, covered terraces and outdoor living areas extending the usable footprint of each unit.

In this Cabins & Lodges focus, Holiday Park Scene explores how thoughtful design, quality construction and strategic placement are helping parks maximise returns while enhancing the guest experience. From innovative lodge concepts to real-world case studies, this section highlights why cabins and lodges have become one of the most powerful tools available to today’s holiday park operators.

CABINS AND LODGES now play a defining role in park identity, guest experience and long-term value, blending design quality with meaningful connections to the landscape.

NORWEGIAN LOG CABINS EXPAND THE LAKESIDE EXPERIENCE
In the heart of Somerset’s picturesque Cary Valley lies Viaduct Fishery, a gem among Britain’s commercial fisheries. Established in the early 1980s and lovingly managed by the Long family since 1999, this 23-acre haven boasts six mature, well-stocked lakes teeming with specimen carp, F1s, silvers, and mixed species.

Open year-round with dawn-to-dusk day tickets, it has long drawn anglers seeking both challenge and serenity amid natural surroundings that feel far removed from the modern world. Yet Viaduct is no longer solely a day-ticket destination for the dedicated rod. Over recent years, the site has evolved into a complete holiday experience, thanks in large part to the addition of luxurious Norwegian log cabins.

These seven beautiful cabins, supplied by the renowned specialists at Norwegian Log, have transformed the lakeside offering, blending authentic Scandinavian craftsmanship with the tranquil beauty of the Somerset countryside. What makes these cabins so special? Norwegian Log has been a market leader in premium log construction for over four decades, delivering high-specification buildings that prioritise insulation, durability, and year-round comfort.

Crafted from solid timber, the cabins provide that signature cosy warmth in winter while remaining pleasantly cool during summer months, an ideal match for Britain’s changeable climate. At Viaduct, the range includes one-, two-, and three-bedroom options, catering perfectly to couples seeking a romantic escape, families wanting space to spread out, or groups of friends enjoying a shared angling adventure.

Several cabins sit lakeside, granting guests their own private fishing pegs right on the doorstep. Imagine waking at first light, brewing a cuppa, and casting a line without leaving your accommodation. Others offer stunning lakeview positions overlooking Middle Lake and the rolling Cary Valley, where mist often rises gently from the water at dawn, creating scenes of almost painterly tranquillity.

THOUGHTFULLY POSITIONED AND SENSITIVELY DESIGNED, The log cabins from Norwegian Log have transformed Viaduct Fishery into a multifaceted holiday destination.

Some lodges even feature private hot tubs on the decking, perfect for unwinding after a day’s fishing, with the soft glow of sunset reflecting across the lake. Inside, the cabins feel inviting and surprisingly spacious. The natural wood finishes create a warm, rustic ambience, complemented by modern essentials: fully equipped kitchens, comfortable bedrooms, gas central heating, double glazing, and free Wi-Fi.

It is the best of both worlds, timeless log-cabin charm without sacrificing any creature comforts. This expansion reflects a growing trend in the holiday park sector: the demand for stay-and-play destinations where non-anglers can relax while partners pursue their passion. At Viaduct, the cabins ensure everyone benefits.

Families can enjoy peaceful walks around the lakes, children can spot wildlife, and partners can soak in the hot tub or explore nearby attractions like Glastonbury, Yeovil, or the Somerset Levels. The on-site tackle shop stocks everything needed, making it effortless to focus on enjoyment rather than logistics. From Norwegian Log’s perspective, Viaduct represents an exemplary project.

Their cabins are built to exacting standards, ensuring longevity and minimal maintenance, qualities that holiday park operators value highly. As demand for these Somerset retreats continues to rise, the partnership is poised for further growth, with hints of additional cabins in the pipeline to meet enthusiastic bookings.

In an era where holidaymakers seek authentic, nature-immersed escapes, Viaduct Fishery stands out. The Norwegian log cabins do far more than provide accommodation; they enhance the entire lakeside experience, turning a renowned fishery into a multifaceted destination for relaxation, recreation, and reconnection.

Whether you are a lifelong angler or simply someone who appreciates the restorative power of water and woodland, Viaduct offers something truly special. The marriage of world-class fishing with these exquisite Scandinavian-inspired cabins proves that thoughtful development can elevate a site without compromising its natural soul. As the Long family and Norwegian Log continue their collaboration, Viaduct is set to remain one of the Southwest’s premier holiday and angling retreats for years to come.

Norwegian Log
0118 9669 236
www.norwegianlog.co.uk

Protecting Today's Parks in an Increasingly Complex Risk...

Holiday parks and caravan sites have rarely operated in a more complex and fast-moving environment. Shifting guest expectations, digital booking journeys, extreme weather events, rising regulatory demands and increasing asset values are all reshaping how parks operate.

Against this backdrop, insurance is no longer a background administrative task — it has become a central pillar of business resilience and long-term sustainability. Today’s holiday parks look very different from those of a generation ago.

Alongside traditional touring pitches and static caravans, many sites now feature luxury lodges, glamping pods, on-site leisure facilities, retail outlets, food and beverage operations, and increasingly sophisticated online booking and payment systems. While these additions enhance guest experience and revenue potential, they also create a broader and more interconnected risk profile.

Property damage, public liability, employer’s liability, business interruption, customer-owned assets and digital exposure all intersect on a modern holiday park. Ensuring that insurance cover evolves alongside the business — rather than lagging behind it — has never been more important. Weather-related risks continue to be one of the sector’s most pressing challenges.

Storms, flooding and fire account for a significant proportion of claims, often with high severity and knock-on impacts. Climate volatility is placing greater strain on park infrastructure, drainage systems and siting decisions, while the density of caravans and lodges means that a single incident can escalate rapidly across multiple units.

At the same time, park operators are increasingly responsible for managing risk not only to their own assets, but also across hundreds — sometimes thousands — of customer-owned holiday homes on site. Damage to one unit can have consequences for neighbouring pitches, shared services and the wider reputation of the park, reinforcing the importance of coordinated, specialist insurance solutions.

Beyond physical risks, holiday parks are now firmly digital businesses. Online reservations, contactless payments, customer databases, Wi-Fi networks and automated systems bring efficiency and convenience for both guests and operators. However, they also introduce cyber risks that were barely on the radar a decade ago. Cybercrime is no longer confined to large corporations.

HOLIDAY PARKS are operating in an increasingly complex risk environment, where the right insurance cover plays a vital role in long-term resilience.

Small and medium- sized businesses are increasingly targeted, often because they are perceived as easier entry points with fewer safeguards in place. For holiday parks, a single cyber incident can disrupt bookings, compromise personal data, damage customer trust and lead to significant financial and regulatory consequences.

As reliance on digital systems grows, cyber insurance is fast becoming an essential consideration rather than an optional extra. This feature explores how specialist insurance solutions are responding to the evolving risk landscape faced by holiday parks. From protecting operators against emerging cyber threats, to safeguarding customer-owned caravans and lodges and managing complex site-wide liability, the focus is shifting from reactive cover to proactive protection.

Crucially, it highlights the importance of working with insurers who genuinely understand the realities of holiday park operations. Generic commercial policies may appear cost-effective on the surface, but they can leave dangerous gaps in cover when claims arise. Specialist providers bring sector-specific insight, tailored wordings and practical support that reflect how parks actually function day to day.

Later in this feature, Holiday Park Scene speaks directly to two leading insurance specialists who offer expert insight into different — but equally critical — areas of risk management. In the first contribution, Kevin Minnear, Head of Underwriting at Compass Insurance, examines the growing threat of cybercrime and explains why holiday parks are increasingly exposed.

He outlines common vulnerabilities, the potential impact of an attack, and why cyber insurance should now be viewed as a core component of a modern park’s risk strategy. We also hear from Gareth Walker, Head of Leisuredays Development, who focuses on the insurance of customer-owned holiday caravans and lodges.

His insight explores current claims trends, highlights the real-world impact of storms, floods and fire, and explains how proactive risk management and specialist partnerships can protect owners, operators and the wider site ecosystem. Together, these expert perspectives reinforce a simple but powerful message: insurance today is about far more than recovery after loss.

It is about preparedness, protection and peace of mind. For modern holiday parks operating in an increasingly complex risk environment, the right insurance strategy is not a cost to be minimised — it is an investment in stability, reputation and long-term success.

Please read the Cyber-Crime special by Compass Insurance here: https://www.holidayparkscene.com/lets-not-go-viral/ 

Please read the latest article from Leisuredays Insurance here: https://www.holidayparkscene.com/peace-of-mind-for-parks-from-leisure-days/

One of the increasing risks facing all businesses is cyber-crime. Computers now sit at the centre of almost every commercial activity, enabling consumers to find what they want quickly, pay for it, and have it delivered next day or even same day. The holiday industry is no different. Consumers search for destinations, read reviews, compare prices and then book and pay online.

Computers and the internet are intrinsic to 21st century trading. As an insurance professional, one of the most challenging products to sell to a customer has been Cyber Insurance. Ten years ago, when the cover was relatively inexpensive, we couldn’t give it away — there was absolutely no interest. Fast forward to today and the environment has changed dramatically.

Cyber-crime frequently hit the headlines and claims are rising. Major companies such as Marks & Spencer, the Co-op and Jaguar Land Rover have all been affected. Even government departments have suffered from cyber-attacks.

These attacks can lead to serious business interruption, significant costs in identifying and removing malware and further investment in security to prevent recurrence. On top of this, businesses may have to face ransom demands to regain control of their systems and, if found to have inadequate security, fines imposed by the Information Commissioner’s Office (ICO).

WHAT HAS ALL THIS GOT TO DO WITH HOLIDAY PARKS?
Cyber-crime is on the rise, and in the online world no one is immune. It is easy to assume that only large companies are targeted because those incidents make the news - but they are just the tip of the iceberg.

Small businesses are frequently targeted due to;
Perceived Vulnerability: Attackers often see SMBs as easier targets with weaker security.
Data Value: Even small businesses hold valuable customer data useful for identity theft and fraud.
Supply Chain Access: Small businesses can be used as entry points into larger digital supply chains

Holiday parks typically operate websites, booking systems, computerised accounts and billing. It’s surprising how much customer data is held, and if you hold customer data, you are responsible for protecting it.

SO, WHAT ARE THE MAIN RISKS?
• Financial Costs: Direct losses from theft, ransom payments, recovery costs (IT forensics, data restoration), legal fees, and potential fines.
• Operational Disruption: Ransomware and other attacks can halt business operations for days, leading to lost income and productivity.
• Reputational Damage: A data breach can undermine years of trust and goodwill.
• Data Loss: Compromise of sensitive customer and business data, including intellectual property.
• Business Failure: A significant number of small businesses never recover from major cyber-attacks
• What exactly are cyber-attacks or cyber-crime?
• Phishing: Fake emails tricking employees into revealing credentials or installing malware.
• SQL injection: An SQL injection happens when a cyber-criminal embeds harmful code into a webpage or application to access data.
• Malware/Ransomware: Malicious software that encrypts files and demands payment for their release.
• Denial-of-Service attacks (DoS): Flooding a system with traffic to make it unusable
• Man-in-the-Middle attacks: During a man-in-the-middle cyber-attack, a cyber-criminal will intercept conversations, transactions, and the transfer of data between the victim and a service they’re trying to use.
• Social Engineering: Manipulating people through fake emails, calls, or messages to gain access.

WHAT COVER IS AVAILABLE?
There are many providers of Cyber Crime or Cyber Liability cover which keeps the market competitive. Most will offer a comprehensive cover including:
• Data breach
• Security failure
• Illegal threat
• Cyber attack

The precise scope of cover will depend on the insurer and the policy wording. If a cyber-attack strikes, policies may also help with:
• Additional business expenses
• Data recovery costs
• Public relations costs

The consequences of cyber-crime are serious for both the business and their customers. The ICO can impose fines of up to £17.5 million or 4% of a firm’s annual global turnover, whichever is higher. British Airways were fined £20M for a data breach and Marriott Hotels £18.4M. The ICO has teeth and isn’t afraid to use them!

Compass Insurance
0344 274 0276
compassparks.co.uk

Leisuredays specialises in working with UK holiday parks to insure customer-owned holiday caravans and lodges. Parks refer owners directly to Leisuredays, where a dedicated team of more than 60 advisers is available seven days a week to quote, arrange cover, issue documents and manage renewals. Or customers can self-serve online and arrange their insurance with Leisuredays. Parks benefit from a valuable, ongoing income stream on policies sold and renewed.

Gareth Walker, Head of Leisuredays Development, says: “Parks appreciate how easy it is to refer owners to us and trust our specialist team to deliver great service. With increasing regulatory demands and pressure on staff time, many parks now prefer to direct customers to a specialist provider so park teams can focus on sales, customer experience and day-to-day operations and the continual development and improvement of their park/s.”

Claims trends have remained broadly consistent. Storm damage was Leisuredays’ most common claim in 2025, as well as escape of water and accidental damage. Flooding and fire losses continue to be the most severe in terms of overall cost, often leading to major repairs or full replacement of caravans and lodges. “We’ve also seen cases where a fire in one caravan has spread to neighbouring units,” Gareth explains.

GARETH WALKER, Head of Leisuredays Development.

“That really highlights the importance of every owner on a park having insurance in place, not just for their own protection, but to help manage wider financial and liability risks across the park.” Leisuredays continues to work proactively with parks at risk of flooding, alongside its underwriter Intact, and an independent flood consultant.

Risk mitigation measures such as siting units above flood levels, flotation systems, earth bunds, drainage improvements, and flood walls help protect parks and support the continued availability of flood cover at sustainable premiums for owners. Key policy benefits of Leisuredays’ holiday caravan and lodge insurance include cover for storm, flood, fire, theft and accidental damage, with many policies arranged on a new-for-old basis.

Where a unit is written off, cover includes costs for debris removal, plus re-siting and reconnection costs for replacement units. Emergency repairs cover also pays parks to carry out immediate works to make customer units safe and watertight following insured events. “Our team of Business Development Managers carry out regular reviews of parks and their risk management measures to make sure we can provide competitive premiums to holiday caravan and park home owners,” added Gareth.

Leisuredays Insurance
01422 396 693
www.leisuredays.co.uk/park-insure

The AA Caravan & Camping Awards 2025–26 have once again set the benchmark for excellence across the UK’s camping, glamping and holiday park sector, recognising operators that are raising standards, innovating sustainably and delivering memorable guest experiences at a time when demand for high-quality outdoor stays shows no sign of slowing.

This year’s awards celebrate 13 standout sites across the UK, from coastal touring parks and woodland retreats to luxury glamping destinations, all selected following rigorous inspections by the AA’s expert team. Together, the winners reflect a sector that continues to evolve – balancing affordability with premium touches, and environmental responsibility with commercial success.

At the top of the honours list, St Helens in the Park, North Yorkshire, was named AA Campsite of the Year for England and crowned Overall Winner. The park impressed inspectors with its exceptional facilities, immaculate presentation and consistently high levels of customer satisfaction.

Set within a mature, landscaped environment, St Helens in the Park exemplifies how traditional camping and touring can be elevated through thoughtful design, attentive management and a strong sense of place. The accolade reinforces North Yorkshire’s position as a powerhouse for domestic tourism and highlights how well-run parks can thrive by focusing on quality, community and repeat custom rather than scale alone.

Elsewhere, the AA Glamping Site of the Year title went to Camp de Rêves in Guernsey, Channel Islands. The award recognises the site’s ability to deliver a high-end glamping experience while remaining rooted in its natural surroundings.

WHITEFIELD FOREST Touring Park, Isle of Wight – awarded AA Campsite of the Year for South East England

With demand for glamping continuing to grow among couples and families seeking comfort without compromising on the outdoors, Camp de Rêves stands as an example of how design-led accommodation and strong storytelling can differentiate a destination in a competitive market. Sustainability also took centre stage, with The Quiet Site in Cumbria awarded AA Sustainable Park of the Year.

Long regarded as a pioneer in environmentally responsible tourism, The Quiet Site continues to demonstrate that sustainability and commercial viability are not mutually exclusive. From renewable energy initiatives to waste reduction and nature-first planning, the park shows how long-term investment in green practices can enhance guest appeal while future-proofing the business.

The national campsite winners further highlight the geographic and operational diversity of the sector. Whitefield Forest Touring Park on the Isle of Wight and Old Hall Caravan Park in Lancashire were both recognised as National AA Campsites of the Year, reflecting excellence in customer experience, facilities and location.

Whitefield Forest’s woodland setting and strong connection to the island’s tourism offer underline the value of destination-led marketing, while Old Hall Caravan Park demonstrates how well-established touring parks can continue to evolve and compete through ongoing investment and attention to detail. Regional winners across England also showcased the strength of local operators.

Parks such as Love2Stay Shrewsbury (Heart of England), Alders Caravan Park (North East England) and Treloy Touring Park (South West England) illustrate how tailored offerings – from activity-led stays to peaceful rural escapes – can meet the varied expectations of today’s campers and tourers. Beyond the headline winners, the awards also recognised progress and adaptability within the industry.

HOPTON HOLIDAY VILLAGE, Norfolk – awarded AA Holiday Park of the Year, highlighting excellence in large-scale holiday park operations.

Eye Kettleby Lakes in Leicestershire took home AA Most Improved Campsite of the Year, highlighting the impact of targeted upgrades and responsive management. Hallsdown Farm Touring Park in Devon was named AA Small Campsite of the Year, proving that smaller operations can compete at the highest level through personal service and a clear identity.

Meanwhile, Hopton Holiday Village in Norfolk received AA Holiday Park of the Year, underlining the continued relevance of larger holiday villages within the wider outdoor accommodation landscape. With strong entertainment offerings, accommodation choice and coastal appeal, the park demonstrates how holiday parks can successfully cater to multi-generational audiences while maintaining quality standards.

Hosting the awards, Simon Numphud, Managing Director at AA Media, noted that British camping and caravan parks are “more inspiring than ever,” offering everything from peaceful rural retreats to dramatic coastal locations. His comments reflect a broader industry reality: guests increasingly expect more than just a pitch or pod – they are seeking experiences, authenticity and reassurance around quality.

All award winners are featured in the 58th edition of the AA Caravan & Camping Guide, reinforcing the continued importance of trusted third-party endorsements in influencing booking decisions. For park operators, recognition from the AA remains a valuable marketing asset, supporting both direct bookings and wider destination visibility.

As the sector looks ahead to the 2026 season, this year’s winners provide a clear snapshot of where the industry is heading: towards higher standards, stronger sustainability credentials and guest experiences that turn first-time visitors into loyal advocates. For holiday park owners and operators, the message is clear – investment in quality, people and purpose continues to pay dividends.

We Look Back at the Land Leisure & Tourism Show 2025...

The Land Leisure & Tourism Show returned in November 2025, welcoming thousands of visitors from across the holiday park, attraction, resort, farm business and wider hospitality and tourism sectors. Across two busy days, the show once again proved itself to be a key industry meeting point, bringing together forward-thinking operators keen to explore new ideas, discover practical solutions and gain insight from experts shaping the future of leisure.

With more than 250 exhibitors on the show floor, the event showcased a diverse mix of products and services. Global brands such as Mars Wrigley sat alongside established sector suppliers including Gemapark, leading online booking systems specialist, Outdoor Living Hot Tubs and PIB Insurance Brokers.

Attendees were able to explore everything from interior furnishings and landscaping equipment to booking systems, guest experience technology and high-impact entertainment attractions. Alongside the exhibition, a packed programme of seminars, workshops and panel discussions provided valuable insight into the trends, challenges and opportunities facing today’s leisure and tourism operators.

The show was officially opened by Geoffrey Smith, CEO of Meadow Bay Villages, whose keynote set the tone for the event. Smith highlighted the importance of innovation rooted in a deep understanding of the guest. “If you can make the park compelling, an experience that feels like an escape, then why wouldn’t people keep coming back?” he said.

OUR OWN BETH CONNOR was at the event distributing the latest issue of Holiday Park Scene Magazine.

He encouraged operators to focus on the fundamentals: understanding who their customers are, creating a welcoming environment, serving great food and providing opportunities for people to spend time together. Efficiency, Smith stressed, should always be tied to guest value. Wellness tourism was another recurring theme.

Simon Wright, Managing Director of Walter Geering, reminded audiences that wellbeing begins the moment guests arrive. “True wellness starts with how you feel when you arrive at your destination. It’s not an add-on – it sets the tone for the entire stay,” he explained. Branding and authenticity also took centre stage.

Derry Green, Founder of Secret Garden Glamping, noted that guests remember experiences rather than aesthetics, while Natalie Green, Head of Performance Media at Sykes, emphasised the importance of trust and storytelling in building meaningful brand connections. Operational resilience was explored by James Sinclair, Founder and CEO of Fabadousa, who spoke candidly about managing seasonality and cash flow.

Event specialist Sam Beech of Laughing Bulldog Events closed with practical advice on creating standout experiences, from competitor research to influencer partnerships. With its blend of innovation, insight and collaboration, the 2025 Land Leisure & Tourism Show once again reinforced its status as a must-attend event. The show will return in 2026, promising even more exhibitors, expertise and opportunities for operators to thrive.

Please pre-register to join us again in 2026 to explore the future of land, leisure, and tourism.
Land Leisure & Tourism Show 2026
www.lltshow.com/pre-register-2026

HOSEASONS SIMON ALTHAM hosting in style and setting the tone for an unforgettable evening.

How the UK’s leading staycation event explored guest experience, innovation and long-term growth in Brighton…

The Hoseasons Conference continues to be one of the largest and most influential events in the UK holiday and Staycation industry, and the 2025 event truly lived up to that esteem. In vibrant, bracing Brighton, a jam-packed agenda was lined-up for attendees, with a variety of industry delegates leading the exhibition.

The theme of this year was “Beyond Bookings”, chosen by panellists to highlight the opportunity in honing the guest experience to secure repeat bookings. Whether it’s a memory making activity whilst on holiday, or a personalised email that speaks directly to the customer’s reason to book, the opportunities to encourage guests back again and again, are endless.

The two-day event featured insight from over 40 key industry suppliers, speakers and delegates, as well as insightful and informative presentations from the team at Hoseasons and its parent company, Awaze.

From the expert guidance of the Account Director teams, Jennifer Day shared Hoseasons’ exciting marketing plans for the year, Martin Rovsing and James Baird offered an insight into the world of data and tech, and our event sponsors, One Stop Spas & Leisure, detailed the benefits of longer seasons and the opportunity to achieve higher AWR by installing hot tubs.

TWO INSPIRING DAYS OF INSIGHT, innovation and collaboration at the Hoseasons Conference 2025.

In an ever-shifting political landscape, Penny Mordaunt provided her insights and thoughts. A special thank you to Penny for signing over 200 books in record time! With the day-time event over, glad rags and dancing shoes were donned for the much-anticipated awards evening.

All award winners on the prestigious roll of honour have worked tirelessly throughout the year to achieve excellent customer experiences and are well-deserving of the recognition. To give the awards the gravitas required, Alan Carr, recent champion of Celebrity Traitors presented the winners with their prize plaques.

Making a dramatic entrance with his cloak and lantern, the audience were transported to the drama of the Scottish Castle. The winner of the Best in Britain award for the Best Overall Holiday Park was Wild Acre Village at Sundown Adventureland.

With Folly Farm Holiday Park winning the Best in Britain for Small Parks and Willow Pastures winning the Best in Britain for Large Parks. A very special mention must be made to Greg Munford, who we were incredibly proud to present with the Outstanding Achievement award – a recognition that could not be more deserved.

Hoseasons
0345 268 1500
joinus@hoseasons.co.uk

HARPA Conference 2026 underlines industry's role in housing and communities...

The newly branded Holiday and Residential Parks Association (HARPA) last week brought the UK parks industry to the heart of Westminster as it hosted its 2026 Conference, marking a high-profile debut for the association’s new identity.

Formerly known as the British Holiday and Home Parks Association, HARPA officially adopted its new name and branding in January 2026 following a member-led rebrand launched at the close of its 75th anniversary year. The Westminster conference provided the first major opportunity to present the new identity, vision and strategic direction to policymakers, partners and the media.

A central feature of the event was a full-scale demonstration of the sector’s contribution to the UK’s housing needs. A brand-new, British-manufactured residential park home was installed at the entrance to the conference centre, offering parliamentarians a tangible example of how modern park homes and responsibly run residential parks could help deliver some of the 30,000–50,000 new later-living homes the country needs to build each year, as identified by the Government’s Older People’s Housing Task Force.

HARPA said the installation was designed to challenge outdated perceptions of park living, highlighting quality design, modern construction and the role of professionally managed parks in creating sustainable communities. Political engagement was a key focus of the two-day conference, with 22 MPs and peers attending across the programme.

CLAIRE FLOWER, DIRECTOR OF BEVERLEY HOLIDAYS, took on the role of National Chair of HARPA at the 2026 Conference

Some of the MPs and peers in attendance were Nigel Huddleston, Dame Harriet Baldwin, Lord Mark Harper, Sir Julian Smith, Sir Christopher Chope, Caroline Voaden and Lord Attlee. Parliamentarians joined delegates for lunches on both days, enabling direct discussions on planning reform, housing supply, later-living provision and the economic contribution of park businesses to rural and coastal communities.

The conference also marked a leadership moment for the association, with Devon park owner Claire Flower, a director of Beverley Holidays, formally taking on the role of National Chair. Flower, who served on the working group that guided the rebrand, said HARPA represented more than a change of name, positioning the organisation as a modern, inclusive and proactive voice for the sector.

HARPA’s new vision focuses on building a strong, sustainable and well-respected parks industry, with connected and engaged members at its heart. Its mission commits the association to specialist advice, raising standards and delivering effective advocacy, underpinned by values of collaboration, transparency and ambition.

With a new identity, a clear policy message and Parliament firmly in its sights, HARPA’s 2026 Conference is designed to position the parks sector as both economically significant and socially relevant — and ready to be heard.

Holiday and Residential Parks Association
01452 526911
www.harpa.org.uk

We hear from Kendal Stacey, Holiday Parks & Leisure Lead, Wifinity

I work with 4/5 of the UK’s largest holiday park operators, including Parkdean Resorts, Butlins and Haven. One topic keeps coming up. With tax, business rates, utilities, staffing and supplier fees rising, parks want to make every asset work harder.

Connectivity is one of those assets, delivering commercial returns when set up in the right way. Look beyond basic guest WiFi and towards the potential of your network as an income generator, an operational tool and a differentiator. This article shows how it can support your commercial goals.

Your connectivity affects booking decisions, guest satisfaction, spend on site and the workload for your reception team. Some parks create direct revenue through tiered or upgraded packages. Others drive indirect returns like better loyalty, increased venue footfall, longer dwell times, smoother digital journeys or reduced strain on reception teams.

CONNECTIVITY OPTIONS:
1 Basic or traditional WiFi A small number of outdoor access points create a simple mesh. It’s easy to install and is enough for very small parks with low demand. Performance drops at peak times, indoor coverage is patchy and it’s unreliable for streaming or remote work.

2 Park-wide professionally managed network A purpose-designed network with consistent coverage across the park and units. Handles many devices, supports streaming and work use, cuts your support burden using central management. Larger operators choose this.

3 In-unit broadband Each unit gets its own router or customer premises equipment for a private, home-style connection. Works well where predictable performance matters – lodge owners or long-stay guests. Supports tiered or premium packages. Backhaul is critical in every case. You’ll have several options like private 5G, fibre or fixed wireless access.

COMMERCIAL OPTIONS:
• Free access for all: Simple to communicate. Removes barriers for guests.
• Freemium. Basic free access with optional paid upgrades.
• Paid only. Be mindful that most visitors expect basic free access.
• Revenue share. A supplier like Wifinity, owns and manages the network.

Income from paid passes is shared. Different parks choose differently based on layout, guest type and commercial priorities. We consider things like terrain, accommodation mix, guest behaviour and operational goals.

That context usually points to the right model. At Parkdean Resorts, for example, we moved from a mix of legacy systems to a consistent managed network with in-van routers and structured backhaul. The focus wasn’t on headline speeds but on stable coverage and reducing support issues, which also enabled digital services. If you’re reviewing connectivity ahead of the season, start with what you want the network to deliver for users and the right model becomes easier to choose.

Please click here for more information.

STABLE, FAST, AND PROFITABLE: the right network can transform your park’s guest experience and commercial returns.

Holiday Parks, Caravan Parks & Hospitality Sites with swimming pools, spas, or wellness facilities are being encouraged to enter the 2026 UK Pool & Spa Awards, following a spectacular showcase of innovation at this year’s event.

The 15th edition of the awards, hosted by water leisure specialists Waterland Media, saw 250 entries from 75 companies, celebrating excellence in pool, spa, hot tub, and wellness design. Categories ranged from One-Piece Pool Project of the Year to Swim Spa Project of the Year, Energy Efficient/Eco Award, and Health & Wellness Project of the Year.

“The industry continues to raise the bar every year, with customer experience and wellbeing at the heart of design and innovation,” said Christina Connor, Managing Director of Waterland Media, publishers of Pool & Spa SCENE magazine. “We champion the companies, individuals, and products that are shaping the sector and inspiring a new era of home and commercial leisure facilities.”

This year’s awards highlighted the growing demand for wellness features that combine fitness, leisure, and family enjoyment. Popular trends include compact swim spas, quick-build one-piece pools, smart swim jet technology, and eco-efficient installations, alongside saunas and fire-and-ice wellness experiences.

Among the winners, Kelling Health Holiday Park in Norfolk, designed by Newson Pools, took home the prestigious Holiday Park Pool of the Year award, showcasing a combination of innovative design, energy efficiency, and guest-focused features. Other top performers included Buckingham Pools, Essex’s Aquascapes, Surrey’s Tanby Swimming Pools, and Northern Ireland’s Starview Hot Tubs & Outdoor Living.

For holiday parks, an award-winning pool or spa is more than a facility – it’s a key differentiator, enhancing guest satisfaction, increasing bookings, and supporting premium rates. Parks with pools, spas, or wellness suites are encouraged to enter the 2026 UK Pool & Spa Awards to gain recognition for high standards, design excellence, and operational innovation.

Full details and entry information are available at www.ukpoolandspaawards.co.uk

FROM SWIM SPAS TO LUXURY POOLS, recognition at the UK Pool & Spa Awards highlights the facilities that elevate guest experiences and boost bookings

River Dart Country Park has been welcoming guests as a holiday park and visitor attraction since 1976. Set within 90 acres of beautiful Devon countryside on the edge of Dartmoor, it blends outdoor adventure with relaxed, family-friendly camping.

The park is run with a strong sense of heritage, sustainability and community, and remains one of Devon’s best-loved destinations for active families. The campsite offers a wide choice of accommodation, with 243 grass pitches and 38 hardstanding touring pitches suitable for tents, caravans and motorhomes.

Guests can choose between non-electric pitches, electric hook-up options, hardstanding, or “super-pitches”, which combine hard base with grass. Each pitch is generously sized at approximately 11m × 11m, giving families plenty of space.

Facilities include modern amenity blocks with hot showers and free hot water, washing-up areas, laundry rooms, Wi-Fi zones, a well-stocked onsite shop and the popular Old Sawmill café-restaurant. Secure barrier entry, disabled and family-friendly amenities and a dedicated dog-walking area add to the convenience.

GENERAL MANAGER IS ROGER SELL

Adventure is at the heart of River Dart Country Park. From extensive outdoor playgrounds and a lakeside pirate ship to climbing pods, a tree-top tower, canoeing, kayaking, high-ropes courses, zip wires and an impressive Bike Park, the park offers activities for all ages.

Younger visitors love the mini-beach and gentle water play areas, while the surrounding woodland and riverside trails provide a peaceful contrast. Being just a mile from the A38 and sitting at the gateway to Dartmoor National Park, the location is both accessible and scenic.

The park has received multiple accolades, including success at the Visit Devon Tourism Awards and, most recently, a Bronze for “Touring Camping & Caravanning Park of the Year” (2025). Sustainability is a defining part of its identity. River Dart Country Park uses a hydro-dynamic screw turbine to generate electricity, biomass heating for its facilities, solar PV, electric site vehicles and an extensive recycling policy.

Its family-friendly Eco Trail helps visitors discover these initiatives first-hand. What truly sets the park apart is its blend of nature, adventure and atmosphere. As many families say, the pirate-ship lake alone makes it “their favourite place ever.”

River Dart Country Park
Ashburton,
Devon,
postcode TQ13 7NP
T. 01364 652511
E. info@riverdart.co.uk
www.riverdart.co.uk

Gareth Hagan, Owner of Windsor Holiday Park, knows the importance of creating a strong first impression for his guests. That’s why, when it comes to the maintenance of the lawned areas of the site – nestled just outside of Newcastle, County Down - nothing less than a ‘bowling green’ finish is acceptable.

Delivering that, alongside significant efficiency and safety benefits and so much more is a ZD1211 from Kubota. Windsor Holiday Park is proudly a five-star, AA Gold-rated resort, family owned and operated by Gareth, his wife and two children. The commitment to quality extends well beyond hospitality – it’s evident in every blade of grass across their 7-acre site.

“The presentation of the grounds is what creates either the right or wrong first impression of someone’s holiday which is why we put so much emphasis on this being perfect” he explains. “I’ve grown up in the industry and was familiar with Kubota, so turned to Laird Grass Machinery when we needed to replace our previous mower.

The team at Laird are absolutely first-class. They knew exactly what we needed and, while we knew the specification of the ZD1211 was going to be spot on, its performance has truly exceeded all expectations.” “We’ve cut our mowing time by 50%.” Gareth expands, “The productivity of this machine is outstanding, and we can navigate between the statics and glamping pods with such ease that the whole job can be done in just half a day in good weather.”

The manoeuvrability of the ZD1211 has also made the day-to-day work much safer and simpler. “Before, we had to reverse in and out of pitches, which isn’t ideal with guests and children moving around. Now, we can turn on the spot, so we’re always forward facing with full line of sight.” From Kubota’s recently expanded Zero-Turn mower range, the ZD1211 prioritises efficiency with a 60” cutting width and hydraulic-lift deck.

Its suspension seat means greater comfort and less operator fatigue – something Gareth and his team of wardens appreciate. “Gone are the days of sore backs… The seat is like nothing else on the market, you could literally have it in your living room!” To reduce the transportation of clippings around the site, Gareth opted to equip the ZD1211 with Kubota’s mulching kit.

“We don’t have capacity to lift grass so this keeps both the site clean and the guests happy.” He concludes, “We’ve now used the ZD1211 for two seasons and the machine continues to impress. The presentation is consistently where we need it to be, the comments we’ve had from guests are incredibly positive and the back up support we’ve had from Laird is second to none – it just ticks every box.”

Find your nearest dealer at www.kubota.co.uk

THE ZD1211’S MANOEUVRABILITY and mulching kit ensure Windsor Holiday Park’s lawns stay immaculate, creating the perfect first impression for guests.

THE PARK PROVIDES A NUMBER OF GLAMPING options, hopefully soon to be joined by luxury safari tents

Two Hoots Glamping Site, near Winchester, has been named the Best Adult-Only Site in South East England at this year’s Camping and Glamping Awards. The accolade recognises parks that offer high-quality, peaceful experiences for adults seeking a tranquil escape.

Judges praised owners Shaun and Michele Ascough for providing guests with a “truly great experience” in stunning surroundings. Set in Brighton, close to the South Downs National Park, Two Hoots occupies five acres of countryside rich in wildlife, from hares and red squirrels to deer, pheasants, red kites, glowworms, and pollinators in the park’s wildlife meadow.

Shaun Ascough said the award was a fitting end to a busy year welcoming guests from across the UK and Europe. “There are many superb parks catering to families, but our focus is on peaceful surroundings for adults,” he said. “We attract visitors who want to relax, enjoy the countryside, and leave the stresses of everyday life behind.”

The park has built a loyal following of teachers, childcare professionals, young professionals in campervans, and mature couples. Plans are underway to expand with new luxury safari-style holiday homes. Two Hoots is the only South East England member of the Tranquil Parks consortium and is affiliated with the Holiday and Residential Parks Association. Shaun added: “Our aim has always been to create memorable experiences in an away-from-it-all setting, and this award shows we are on the right track.”

Properties with a rateable value under £500,000 will benefit from permanently lower business rates.

The UK Autumn Budget 2025 has delivered a mixed picture for the holiday park, caravan park, and hospitality sectors, offering targeted relief for smaller operators but leaving broader structural challenges unresolved.

From April 2026, more than 750,000 retail, leisure, and hospitality properties with a rateable value under £500,000 will benefit from permanently lower business rates multipliers, alongside a £4.3 billion transitional support package. For small holiday parks and caravan sites, this provides welcome certainty and could ease cashflow pressures, particularly for family-run and independent operations.

However, the picture is less rosy for larger operators. Properties with rateable values over £500,000 face a higher multiplier, increasing costs for major holiday parks, hotels, and leisure complexes. Coupled with rising wage pressures—the National Living Wage will rise to £12.71/hour for workers aged 21+ and £10.85/hour for 18–20-year- olds from April 2026—the budget may force larger businesses to make tough operational and investment decisions.

"The Budget offers short-term relief for smaller operators but leaves structural challenges unresolved." - Amanda French, Head of Retail & Leisure at Clarke Willmott LLP

Hospitality alone is expected to face £1.4 billion in additional employment costs next year. Tourist levies, potentially introduced by English mayors, also pose a risk to visitor numbers, with holiday parks and seaside resorts particularly exposed. On a positive note, the budget offers a 40% First Year Allowance for plant and machinery and full expensing for qualifying assets, supporting investment in lodges, leisure facilities, and retail improvements.

Amanda French, Head of Retail & Leisure at Clarke Willmott LLP, said: “The Budget offers short-term relief for smaller operators but leaves structural challenges unresolved. Wage pressures, fiscal drag, and tourist levies risk dampening demand and profitability across all sectors. However, certainty now may help restore consumer confidence and encourage spending over the Christmas period, providing resilience for holiday parks, caravan sites, and hospitality venues alike.”

While smaller parks may breathe a little easier, the Autumn Budget underscores the ongoing need for strategic planning and careful cost management across the wider sector.

The 2025 VisitEngland Awards for Excellence celebrated the very best in UK tourism, with the coveted Camping, Glamping & Holiday Park of the Year category highlighting outstanding parks across the country. This year’s Gold winner was Polmanter Touring Park in Cornwall, with Rebecca and Phillip Osborne proudly accepting the award on stage at the Brighton Dome Corn Exchange.

Joining them were VisitEngland Advisory Board member Allan Lambert and compere Peter Hancock. Polmanter Touring Park has long been recognised for its exceptional customer service, welcoming atmosphere, and outstanding facilities. Its award-winning status reflects a commitment to quality, innovation, and creating memorable experiences for visitors.

The Osbornes’ dedication to both the park and the wider tourism community was evident in their heartfelt acceptance, with many praising their attention to detail and passion for the holiday park sector.

Silver was awarded to Mendip Basecamp in Somerset, a site known for its adventurous glamping offerings and family-friendly activities, while Bronze went to Hippersons Boatyard in Suffolk, which impressed judges with its combination of traditional charm and modern facilities.

The VisitEngland Awards for Excellence continue to showcase the innovation and dedication that make the UK holiday park and glamping sector one of the most competitive in Europe. Winning parks, like Polmanter, set the standard for service, quality, and guest experience, inspiring operators across the country to aim higher.

For holiday park professionals, the awards serve as a benchmark for excellence, proving that attention to detail, creative offerings, and a focus on visitor experience remain the keys to success in this growing and dynamic sector.

The awards serve as a benchmark for excellence, proving that attention to detail, creative offerings...

THE CLEAN-UP TEAM at Parkdean Resort Cayton Bay Holiday Park in Yorkshire.

Parkdean Resorts, the UK’s largest holiday park operator, has celebrated another successful year supporting the Marine Conservation Society’s Great British Beach Clean. More than 150 volunteers from 35 Parkdean Resorts parks across England, Scotland, and Wales collected nearly 300kg of litter from UK beaches.

Now in its eleventh year of participation, Parkdean Resorts also encouraged inland parks and central offices to take part by organising local litter picks and canal path clean-ups. The nationwide initiative, which attracts thousands of volunteers each year, helps the Marine Conservation Society gather essential data to support its marine conservation efforts.

Tim Scott, Head of Sustainability and Energy at Parkdean Resorts, said: “We’re proud to support the Great British Beach Clean once again and grateful to every volunteer who helped us achieve these fantastic results. Initiatives like this reflect our commitment to protecting our parks and giving back to local communities.”

Clare Trotman, Beachwatch Officer at the Marine Conservation Society, added: “We’re so thankful to Parkdean Resorts and their volunteers. Every piece of litter removed helps protect marine life and provides vital data to influence change.” Parkdean Resorts operates 65 parks across the UK, covering 3,500 acres of diverse natural landscapes.

STAFF AT HENDRA HOLIDAY PARK in Newquay celebrate another Five-Star Gold Award from VisitEngland.

Hendra Holiday Park in Newquay has once again achieved VisitEngland’s prestigious Five-Star Gold Award, earning an exceptional 96% quality rating for 2025. This marks the 18th consecutive year the Cornish park has been assessed by VisitEngland, reflecting its enduring commitment to excellence in UK holiday hospitality.

During the August inspection, Hendra was praised for its outstanding facilities, high-quality accommodation, friendly staff, and immaculate presentation. The inspector commended the park’s continued investment and described it as “a jewel in the crown of Cornish hospitality,” noting the recent redevelopment of the Beach House Bar and Pizza and upgrades to the Deck Bar, which now hosts up to 450 guests in a vibrant, festival-style setting.

Further improvements include new staff accommodation and ongoing investment in team development — with 75 employees celebrating over five seasons of service in 2024. Park Manager Chris North said: “We’re absolutely thrilled with VisitEngland’s continued recognition. It’s a testament to the hard work and dedication of our entire team. Ending the season on such a high is incredibly rewarding.

TREE TOPS CARAVAN PARK in Flintshire took the top spot in the category of parks with 100-plus units

BH&HPA member parks have been celebrating big wins at this year’s Wales in Bloom awards, announced at a glittering ceremony in Wrexham. Thornley Leisure Parks dominated the contest, with eight of its parks taking home prizes.

Maenan Abbey Caravan Park, set in the scenic Conwy Valley near the ruins of a 13th-century abbey, was named overall winner in the category for parks with fewer than 100 units. The group’s other seven parks earned six gold awards and one silver.

Thornley Leisure, a family-run business operating ten parks across North and Mid Wales, Cheshire, and Yorkshire, credits its dedicated gardening staff and seasonal planting teams for the success. “Exceptional surroundings reflect our commitment to quality, care, and community pride,” said marketing manager Hope Carter.

Meanwhile, Tree Tops Caravan Park in Flintshire took the overall award for parks with more than 100 units, marking its 32nd consecutive Wales in Bloom victory. The 18-acre park features themed gardens, a Japanese garden, and orchards with heritage fruit trees, using 16,000 plants each year, many grown from cuttings in its own nursery.

Co-owner Andy Walker said, “Three generations have gone into our gardens, and we aim to offer something spectacular in every season.”

CLAWFORD LAKES has been named as one of the finalists of the Holiday Park of the Year.

The finalists for the 16th Devon Tourism Awards have been announced, following three months of 91 judging visits across the county. This year’s awards will be presented at a glittering ceremony at Sandy Park, Exeter, on 27 November 2025.

A total of 77 finalists have been selected, with a few categories deliberately kept secret to maintain surprises for the big night. In addition, two special awards will be announced and ten businesses will receive Commended status. Gold winners in each category will be nominated to represent Devon in the 2026 national Visit England Awards.

This year sees the launch of a new Regenerative Tourism category, reflecting the sector’s growing focus on sustainability and community engagement. Awards organisers also retained their ‘Outstanding’ accreditation from the Awards TrustMark scheme.

Mark Worden, Director of lead sponsors MiHi Digital, said: “It’s inspiring to see the talent, creativity and hard work that make Devon such a special place to visit. Every year the standard gets higher, and these awards celebrate the people and places that make this one of the best tourist destinations in the UK.”

Robin Barker of Services for Tourism added: “Judges have sampled the Devon tourism experience first-hand, and their reports show the passion for excellence shared across the industry.”

CAMPING & CARAVANNING PARK OF THE YEAR SPONSORED BY ANYTIME BOOKING
Finalists include:
• Harford Bridge Holiday Park, Tavistock
• Lynmouth Holiday Retreat, Lynton
• River Dart Country Park, Ashburton
• Yeatheridge Farm Caravan Park, Crediton

HOLIDAY PARK OF THE YEAR SPONSORED BY TOZERS
Finalists include:
• Andrewshayes Holiday Park, Axminster
• Clawford Lakes Resort and Spa, Holsworthy
• Cofton Holidays, Dawlish
• Woolacombe Bay Holiday Park, Woolacombe
• Beverley Holidays, Paignton

THE OUTDOOR HEATED pool is the perfect spot to soak up summer sunshine.

We visit Whitecliff Bay Holiday Park, a perfect balance of seaside adventure, on-park facilities, and mopdern accommodation...

Located on the eastern coastline of the Isle of Wight and just a short ferry ride from the mainland, Whitecliff Bay Holiday Park is a destination that blends natural beauty with family-friendly fun.

Operated by Away Resorts, the park has established itself as one of the island’s most inviting spots for holidaymakers looking for a mix of seaside relaxation, outdoor adventure, and entertainment on tap.

Whether visiting for a short break or a longer summer getaway, guests quickly discover that Whitecliff Bay is more than just a holiday park – it’s an experience that leaves lasting memories.

A LOCATION LIKE NO OTHER
The park’s crown jewel is undoubtedly its secluded sandy beach. Accessible only through the park or via a coastal path, this stretch of golden shoreline offers the kind of tranquillity and exclusivity that’s rare in today’s busy holiday destinations.

Families can spend hours here paddling in the surf, building sandcastles, or simply enjoying the views across the English Channel. For couples or solo travellers, the beach provides a serene escape, particularly at sunrise or sunset when the cliffs glow with a distinctive hue that gives Whitecliff Bay its name.

FOUR-LEGGED GUESTS are greeted with their very own welcome pack

ACCOMMODATION FOR EVERY STYLE AND BUDGET
One of Whitecliff Bay’s greatest strengths is the range of accommodation available. From exclusive luxury lodges equipped with hot tubs and contemporary interiors, to classic caravans, chalets, and camping pitches for those who prefer a more back-to-nature experience, there’s something for every type of visitor.

Families often gravitate towards spacious lodges with modern kitchens and open-plan living areas, while younger groups and couples enjoy the flexibility of affordable chalets and caravans. Campers are well-catered for too, with well-maintained pitches and access to on-site facilities, making it easy to combine a traditional camping holiday with the perks of a full-service holiday park.

A WEALTH OF FACILITIES
Whitecliff Bay Holiday Park doesn’t just rely on its stunning location to keep guests entertained. The facilities on offer rival those of larger resorts, giving visitors plenty to do whatever the weather. The indoor pool, complete with flume, is a family favourite, while the outdoor heated pool is perfect for lazy summer afternoons.

Younger children love the adventure playground, and the crazy golf course provides light-hearted competition for all ages. The arcade and on-site launderette ensure practical needs are met, while the bike hire service opens up a world of exploration, allowing guests to discover the island’s scenic cycling routes.

A well-stocked shop and welcoming reception make daily life on the park straightforward, while the on-site bar and club deliver entertainment and dining options that extend the holiday mood long into the evening.

A coastal escape where relaxation meets adventure!

FOOD, DRINK, AND ENTERTAINMENT
No holiday is complete without good food and lively entertainment, and Whitecliff Bay delivers on both counts. The bar and club are the social hubs of the park, offering everything from family-friendly performances and themed evenings to more relaxed dining experiences.

During peak holiday periods, Away Resorts often organises special entertainment programmes, with activities ranging from live music and kids’ clubs to outdoor cinema screenings. It’s this sense of community and vibrancy that makes a stay here feel like much more than just a trip away – it’s a chance to immerse yourself in a ready-made holiday atmosphere.

EXPLORING THE ISLE OF WIGHT
While the park offers more than enough to keep families busy, its location makes it an ideal base for exploring the wider Isle of Wight. Just a short drive away, visitors can discover iconic landmarks such as Bembridge Windmill, the Isle of Wight Zoo, and the dramatic Culver Down.

The island is known for its mild climate, scenic countryside, and abundance of attractions, from historic castles to adventure parks, making it a destination in its own right. With bike hire available on site, even car-free holidays are made easy, allowing guests to enjoy the island at a leisurely pace.

WHETHER IT’S A LUXURY LODGE with a hot tub or a cosy caravan, there’s accommodation for every style occasion

PERFECT FOR FAMILIES, COUPLES, AND GROUPS
Whitecliff Bay Holiday Park strikes a balance that appeals to a broad audience. Families love the safe beach, pools, and child-friendly facilities; couples enjoy the romantic coastal setting and peaceful walks; and groups of friends find plenty of opportunities for fun, whether on the beach, in the bar, or exploring the island together.

The variety of accommodation ensures that everyone, from luxury-seekers to budget-conscious travellers, feels at home. Whitecliff Bay Holiday Park on the Isle of Wight encapsulates the best of the British seaside holiday tradition while offering modern comforts and a wide range of facilities.

Its stunning private beach sets it apart, while its excellent accommodation, family-friendly activities, and vibrant entertainment make it a destination that keeps guests coming back year after year. For those seeking a coastal escape where relaxation meets adventure, Whitecliff Bay is a holiday park that truly delivers.

Whitecliff Bay Holiday Park
0333 242 9852
www.awayresorts.co.uk/parks/isle-of-wight/whitecliff-bay/

Redefining the UK Holiday Park Experience...

In an era when the staycation has become not just a necessity but a lifestyle choice for millions, few operators have done more to reimagine the British holiday park than Away Resorts.

With a fast-growing portfolio of twenty-five locations stretching from Scotland to Cornwall, the brand has become synonymous with creativity, innovation, and a spirit of difference that sets it apart from the competition.

From quirky themed accommodation and digital innovation to sustainability initiatives and an ethos grounded in care, Away Resorts is positioning itself not just as a provider of holidays, but as a disruptor changing the way the UK thinks about leisure breaks.

STANDING OUT IN A COMPETITIVE MARKET
What makes Away Resorts unique? In a crowded sector, the company has developed a reputation for “discover different,” their core brand ethos.

Rather than simply replicating the tried-and-tested caravan or lodge model, Away Resorts has created a portfolio of imaginative accommodation options that delight guests and surprise even seasoned holidaymakers.

From luxury lodges with hot tubs to glamping tents and classic chalets, there’s a style to suit every budget and taste. Standout offerings include Rockstar-themed accommodation with retro touches adding a playful, immersive experience that goes beyond the ordinary.

This sense of creativity and character has become a hallmark of the operator, proving that innovation and fun are as important as convenience in attracting today’s holidaymakers.

ADVENTURE PLAYGROUNDS, POOLS, and activities keep all ages entertained.

VALUES THAT INSPIRE
The company’s vision is simple yet powerful: “to inspire everyone to holiday in the UK.” This vision is underpinned by Away Resorts’ guiding values of being Amazing, Attentive, and Lovers – principles that are woven through every aspect of their parks.

• Amazing: Constantly surprising and delighting guests with new experiences, from themed breaks to exciting park entertainment.
• Attentive: Ensuring the details matter – whether through responsive customer service or well-maintained facilities.
• Lovers: A passionate commitment to their people, customers, and the environment.
• This values-led culture has allowed the operator to foster strong loyalty, not only among guests but also among its workforce of 1,000+ employees.

LUXURY LODGES WITH A TWIST, from hot tubs to themed décor, accommodation is designed to delight.

A DIGITAL-FIRST APPROACH
Holiday parks are no longer places where guests expect to switch off completely from technology. Instead, visitors increasingly demand digital convenience at every stage of their journey – and Away Resorts has risen to the challenge.

More than 65% of bookings are now made online, reflecting the brand’s commitment to ensuring the booking process is as seamless as possible. Significant investment has also been channelled into the Away Resorts App, designed to give holidaymakers real-time access to everything they need during their stay.

From booking activities and checking entertainment schedules to ordering food and drink, the app serves as a digital concierge in your pocket.

AWAY RESORTS’ imaginative approach keeps visitors coming back year after year.

SUSTAINABILITY IN ACTION
Modern holidaymakers are increasingly conscious of sustainability, and Away Resorts has taken proactive steps to reduce its environmental footprint.

Initiatives across all parks include:
• Recycling bins and bags provided in every accommodation unit.
• Plastic-free drives, reducing single-use plastics across food outlets and retail areas.
• Broader commitments to energy efficiency and eco-friendly operations (more details can be found at awayresorts.co.uk/about/sustainability).

By embedding sustainability into everyday operations, Away Resorts is not only meeting guest expectations but also aligning with long-term environmental goals that benefit communities across the UK.

THE UK HOLIDAY MARKET TODAY
The rise of the staycation has been one of the defining travel trends of recent years, and Away Resorts has been at the forefront of this surge. The UK holiday market has seen excellent volume growth, with bookings up by 12%, reflecting an appetite for breaks closer to home.

Interestingly, the company notes that last-minute bookings are arriving later than ever, a sign of the changing behaviour of today’s consumers. Flexibility and the ability to respond quickly to demand are crucial, and Away Resorts’ diverse accommodation portfolio and tech-driven booking systems place it in a strong position to capitalise on these shifts.

LEADING THE WAY – With innovation, values, and a playful spirit, Away Resorts is shaping the future of UK staycations.

AMBITIONS FOR THE FUTURE
Looking ahead, Away Resorts remains committed to its role as a disruptor in the UK holiday park sector. The company’s short and long-term goal is clear: to continue innovating and delivering amazing experiences for customers and owners alike.

From a single holiday park business to one of the UK’s fastest-growing operators, Away Resorts has carved out a distinctive space in the market. With twenty-five parks nationwide, a clear ethos of “discover different,” and a passion for pushing boundaries, it is redefining what the British holiday park can be.

By blending imaginative accommodation, sustainability, and digital innovation with strong values and attentive service, Away Resorts isn’t just offering a place to stay – it’s creating experiences that guests can’t wait to repeat. And with the staycation trend showing no signs of slowing down, the future looks bright for this bold and imaginative operator.

Away Resorts
0330 053 7000
www.awayresorts.co.uk

Glamping is a Growth Opportunity for Holiday Parks, Caravan Parks & Campsites...

Glamping holidays are undeniably different from any other kind. From treehouses and cabins to yurts, huts and safari tents, each location offers a unique slice of outdoor living.

Each site offers its own unforgettable moments — the delighted laughter of children dashing around the picnic table, the thrill of letting go on a river swing, or the gentle hum of conversation and the soft clink of bottles around a flickering campfire.

For holiday park operators, glamping represents far more than a pretty view or quirky accommodation style — it’s a powerful, profitable evolution of the outdoor leisure market.

THE RISE (AND STAYING POWER) OF GLAMPING
What began as a niche luxury trend has now become a cornerstone of the UK holiday park offering. Glamping has matured into a mainstream, multi-generational travel experience that blends comfort, adventure, and sustainability. In the wake of the pandemic, when travel restrictions reshaped holiday habits, British staycations surged — and glamping was perfectly positioned to meet the demand for safe, nature-rich escapes.

That momentum hasn’t slowed. According to VisitBritain, interest in outdoor accommodation remains high, particularly among younger families and couples who value experience over excess. Glamping is no longer a temporary craze; it’s the new benchmark for outdoor luxury — and a serious business opportunity.

Park owners who once relied solely on touring pitches or static caravans are now finding that glamping units not only attract new audiences but extend the season and strengthen year-round revenue. For many, it’s a diversification strategy that futureproofs their park while elevating guest experience.

It's a powerful, profitable evolution of the outdoor leisure market.

BUSINESS BENEFITS FOR PARK OPERATORS
For those managing or developing holiday parks, the business case for glamping is strong.

Increased Occupancy and Higher Margins:
Glamping units typically command higher nightly rates than traditional camping or touring pitches. Their premium feel justifies the price point, while their comfort and weather resilience mean they’re occupied for longer stretches of the year.

Longer Seasons:
With insulated pods, eco-cabins and heated safari tents, operators can open earlier in spring and stay open later into autumn. All-weather glamping means less reliance on the fickle British summer.

Appeal to New Demographics:
Glamping attracts a broad mix — from young couples seeking weekend getaways to multi-generational families looking for shared experiences. Many guests are first-time campers drawn in by the promise of luxury touches like en-suite bathrooms, hot tubs, and proper beds.

Upselling Opportunities:
Once guests are on site, there’s scope to increase revenue through optional extras — hot tubs, fire pits, outdoor kitchens, spa pods, or guided activities. Glamping lends itself perfectly to personalised experiences.

A Strong Marketing Edge:
Visually striking and social-media-friendly, glamping units make perfect marketing material. Eye-catching imagery of stylish lodges or twinkling nights under canvas resonates across social media and online booking platforms, helping parks stand out in a crowded marketplace. For parks aiming to refresh or reposition their brand, glamping can instantly enhance visual appeal and storytelling power.

MODULAR AND OFF-GRID designs combine sustainability with modern convenience.

TYPES OF GLAMPING UNITS & WHAT’S TRENDING
The modern glamping landscape is wonderfully diverse. Operators can now choose from a wide range of structures to suit their landscape, budget, and guest profile.

Safari Tents & Lodges:
Spacious, durable and visually impressive, safari tents remain one of the most popular choices for parks seeking a balance between luxury and authenticity.

Pods & Shepherd Huts:
Compact and efficient, these offer year-round comfort with minimal maintenance. Perfect for couples’ retreats or smaller sites.

Yurts & Tipis:
These structures deliver a strong connection to nature, ideal for parks promoting wellness or off-grid stays.

Treehouses & Elevated Cabins:
Offering a real wow factor, these premium options can command top-tier rates and create social-media buzz.

Modular & Off-Grid Designs:
The latest trend is flexibility. Many new glamping solutions incorporate solar panels, compost toilets, and rainwater harvesting — appealing to guests who value sustainability.

Luxury Touches:
Modern glamping is about more than quirky shapes — it’s about finish and feel. Think en-suite bathrooms, kitchenettes, underfloor heating, Wi-Fi, and private hot tubs. Guests increasingly expect the comfort of a boutique hotel combined with the adventure of the outdoors.

Design Trends:
Natural materials, earthy tones, and minimalist luxury are shaping the new look of glamping. Operators are investing in aesthetics that blend seamlessly with the landscape, creating “Instagrammable” destinations that double as marketing assets.

EN-SUITE BATHROOMS, KITCHENETTES, and hot tubs are now expected features in premium glamping, photo credit to Canopy & Stars.

Clear Sky Safari Tents Deliver Comfort, Charm, and Strong ROI for Holiday Parks
The UK glamping market continues to thrive, with guests seeking experiences that combine comfort, adventure, and sustainability. Over the past few years, expectations have shifted significantly: visitors now want high-end luxury in outdoor settings — complete with fully furnished interiors, high-quality bathrooms, and reliable, weatherproof accommodation.

Holiday park operators are responding by investing in durable, stylish Safari Lodges that meet these higher standards while still offering guests an authentic connection with nature. At Clear Sky Safari Tents, the Luxury Canvas Lodge range remains especially popular among UK holiday parks and landowners. These versatile lodges combine charm and comfort with impressive ROI.

Their spacious layouts, flexible configurations and robust build make them an ideal solution for parks looking to broaden their appeal while maintaining operational efficiency. A recent Clear Sky project at Sandringham has demonstrated this success first-hand.

The park introduced 15 Safari Lodges — including DDA-compliant options — to provide a mix of accommodation for families, couples, and accessible stays. Guests have praised the combination of comfort and rural charm, reinforcing the growing demand for premium outdoor experiences.

What sets Clear Sky apart is their end-to-end service — guiding operators through every stage of development, from planning permission to installation. Their expertise ensures that each project is not only visually stunning but commercially sound, helping holiday parks achieve long-term success in the evolving glamping market.

OUTDOOR DECKS AND PRIVATE HOT TUBS offer opportunities for upselling and premium guest experiences.

SUSTAINABILITY & THE ECO APPEAL
For today’s guests, sustainability isn’t a bonus — it’s an expectation. Glamping fits naturally into this ethos, allowing operators to embrace environmentally responsible practices while enhancing guest experience.

From off-grid technologies and solar power to rainwater collection and eco-friendly waste systems, glamping lends itself to green innovation. Many glamping structures are built from sustainable materials and designed to have minimal impact on the landscape. In some cases, they can be removed seasonally, leaving little trace on the land.

Operators are increasingly joining Green Tourism and similar accreditation schemes, using these as selling points for eco-conscious visitors. By adopting circular economy principles — sourcing locally, using renewable energy, and minimising waste — holiday parks can appeal to the growing demographic of travellers who want comfort without compromise.

PODS AND SHEPHERD HUTS offer compact, efficient accommodation with year-round appeal, photo credit to Canopy & Stars.

THE FUTURE OF GLAMPING
As the UK leisure industry continues to evolve, glamping stands out as one of its brightest success stories. Its strength lies in adaptability — the ability to merge luxury with simplicity, and innovation with sustainability.

For park owners and managers, glamping is both a creative and commercial opportunity: a way to reimagine the guest experience, attract new audiences, and generate reliable, repeatable income.

With quality suppliers such as Clear Sky Safari Tents helping operators deliver premium results, the sector is set to remain one of the most exciting growth areas in outdoor hospitality. In 2025 and beyond, glamping isn’t just redefining how people holiday — it’s reshaping how holiday parks thrive.

Clear Sky Safari Tents
Tel: 0333 241 2660
www.safaritentsandlodges.com

Canopy & Stars
www.canopyandstars.com

A Smarter Way to Manage Your Parks Energy...

Holiday parks across the UK are under pressure. Operators are trying to balance rising energy costs, increasing guest expectations, and the sheer complexity of managing utilities across sprawling sites. The problem is all too familiar: one guest runs a heater and an air fryer nonstop, another guest plugs in an electric vehicle, while others barely use a lightbulb and yet everyone is charged the same.

Without accurate visibility, parks either undercharge and lose revenue, or introduce blanket surcharges that frustrate guests. Traditional systems only make things worse. Manual meter readings, paper billing, and reconciliations create an endless admin burden. Bills arrive late and forecasting costs becomes guesswork.

Smart card systems, once seen as the answer, now feel clunky and outdated, with guests expecting the same seamless digital service they get everywhere else in their lives. The result? Operators are left firefighting instead of focusing on delivering great holidays. This is exactly the challenge that Rolec and Metpow are solving.

Rolec has been the UK’s trusted name in outdoor utility hardware for over 35 years, with robust, weather-resistant meter boxes and pedestals used in thousands of parks. By combining this proven hardware with Metpow’s innovative, cloud-based software, operators now have a future-proof solution that makes managing utilities simple, transparent, and profitable.

The system transforms Rolec’s pedestals into intelligent, connected devices. Each pitch is linked to Metpow through secure LoRaWAN gateways, ensuring constant connection across the site. Unlike Wi-Fi and 4G, which struggle with signal dropouts and interference from vehicles, trees, or park infrastructure, LoRaWAN provides reliable, low-power connectivity that is perfectly suited to large outdoor environments.

ROLEC PEDESTALS, POWERED BY METPOW, provide real-time energy monitoring across each pitch, keeping both guests and operators in control.

It means every unit stays connected without operators worrying about dead spots, weak signals, or the cost of maintaining mobile contracts. From the operator’s side, the features are designed to make life easier. Real-time usage insights show exactly what each guest is consuming, while personalised dashboards allow staff to monitor the entire site at a glance.

Interactive site mapping makes even the largest or most complex park simple to oversee, and remote control means supply can be managed instantly, with alerts flagging anything unusual before it becomes a problem. Automated, upfront billing ensures guests know exactly what they are paying, while the self-serve Metpow app allows them to top up, receive low-balance alerts, and view their usage whenever they like.

It’s a system designed for fairness and convenience, both for operators and their guests. As Holly Brown, Commercial Director at Rolec, explains: “The combination of Rolec’s proven hardware with Metpow’s smart software creates a solution that’s not just about technology, it’s about helping operators run more profitable, efficient, and guest-friendly parks. It’s robust, reliable, and ready for the future.”

For operators, the benefits are clear. Sites using Rolec powered by Metpow are recovering their investment in as little as two seasons. By charging fairly and transparently, they stop subsidising high-consumption guests, while still keeping visitors happy with a system that feels modern and easy to use.

Office teams save hours of manual work each week, cutting out meter readings, spreadsheets, and reconciliations. And with accurate data on usage and costs, forecasting and budgeting finally become straightforward. Guests, meanwhile, appreciate the transparency. They pay only for what they use, with no hidden charges or arguments at checkout.

LORAWAN CONNECTIVITY ensures every unit stays reliably online, even across large and complex park sites.

The convenience of app-based payments and instant top-ups makes their stay easier, and parks report improved satisfaction and return visits. Some operators are also highlighting the sustainability features of the platform, including live data on carbon impact and carbon offsetting, which appeal to increasingly eco-conscious holidaymakers.

Ed Jones, CEO of Metpow, sums it up: “Holiday parks are being squeezed from both sides. Rising wholesale energy costs and rising guest expectations. Our mission is to put operators back in control. By pairing Rolec’s industry-leading hardware with Metpow’s software, we’ve created a solution that saves money, reduces admin, and delivers a better guest experience.”

One park manager perhaps put it best: “Before Metpow, we were losing money on electricity and spending hours on admin. Now, everything is transparent. Guests pay fairly, we stay in control, and our team has more time to focus on the guest experience.” With rising energy costs here to stay and guest expectations continuing to climb, this isn’t just about keeping the lights on.

AUTOMATED ALERTS and remote control allow operators to manage energy efficiently and respond to issues before they escalate.

It’s about future-proofing your park. Smart card systems belong to the past. Cloud-based solutions like Rolec powered by Metpow are the future. Bringing operators clarity, efficiency, and profitability, while giving guests the transparency and convenience they expect.

If your park is still wrestling with outdated systems and unpredictable bills, now is the time to make the change. Book a free, no-obligation quote today and discover how Rolec and Metpow can help your park save money, delight guests, and prepare for the future. Learn more about the system and book a demo on our website.

Metpow
01803 220372
www.metpow.com

The Urban Cedar Sport Deep is the ultimate hot tub solution for holiday parks — combining the natural beauty of a traditional wood-fired tub with the convenience and efficiency of a modern electric spa. Designed specifically for the hospitality industry, it offers a perfect balance of aesthetics, durability, and intelligent control.

Each unit is handcrafted from premium Western Red Cedar, featuring sculpted acrylic seating and finished with our signature stainless-steel bands. The result is a timeless design that complements any outdoor setting while delivering a five-star spa experience your guests will love.

Unlike traditional wood-fired models, our hybrid electric system eliminates the hassle of cleaning stoves or waiting for long heat-up times. The Sport Deep maintains its target temperature, ensuring it’s always ready for guests.

The Balboa Control MySpa WiFi module, fitted as standard, allows operators to manage and monitor each hot tub remotely via smartphone or tablet — adjusting heating, filtration, and timing settings from anywhere in the world. This smart control system is also tamper-proof, preventing guests from altering key settings or causing costly maintenance issues.

By scheduling heating cycles through the app, park operators can significantly reduce overnight energy costs, keeping tubs warm and efficient without wasting power when not in use. With seating for 4–6 adults, 22 adjustable massage jets, and 17 LED mood lights, the Urban Cedar Sport Deep delivers relaxation, comfort, and luxury in one beautifully crafted unit.

At Urban Cedar, we combine over 20 years of craftsmanship with exceptional aftercare and support — because reliability and service are just as important as design.

Urban Cedar
01934 833844
www.urbancedarhottubs.co.uk

Since the introduction of HSG282 – Control of Legionella - in 2017, holiday parks have been grappling to balance the added revenue from hot tubs with the headache of Compliance and Risk Assessments. In the 8 years since its introduction the methods of testing and recording of results has changed very little with either test strips, photometer or Phenol Red/dpd tablets.

The results usually jotted into the book or sent to the maintenance manager by text. We believe that there are better, more accurate and cost-effective ways to carry out the daily testing and storage of that data. We believe that the answer to this is the Blue Connect Plus Water Analyser.

The Blue Connect is permanently plumbed into the pipework of the hot tub to ensure that it is not interfered with by guests. It will then take water quality readings up to 20 times per day, relay that information to the Blueriiot app, give alerts to staff when the tub is outside pre-set parameters and give corrective measures to ensure the correct treatment.

With professional support from the Virtual Pool Care website every tub on site can be monitored remotely.
The benefits of the Blue Connect are:
• 24 hr monitoring ensures consistent water quality
• Enables rapid response as staff can address unsafe conditions quickly
• Supports compliance with HSG282, enhances record keeping
• Reduces man hours spent carrying out physical tests.
• In the UK the Blue Connect is only available from Mainland Leisure.

Mainland Leisure Ltd
01925 811911
www.spa-safe.co.uk

Smart Hot Tub Choices for Maximum Guest Appeal and Park Profitability...

Few additions transform a holiday experience quite like a hot tub. For today’s guests, a private soak under the stars has become the hallmark of luxury and relaxation — and for park operators, it’s an opportunity to increase occupancy, extend the season, and boost revenue. But with the growing demand comes a growing need for careful planning.

Choosing the right supplier isn’t simply about picking the most attractive model; it’s about finding a trusted partner who understands the unique pressures of the holiday park environment. When selecting a purchase partner, reliability and service should weigh just as heavily as price.

A good supplier will offer guidance on installation, siting, and compliance — ensuring your investment meets all safety standards such as HSG282. They’ll also be there long after the sale, providing dependable aftercare, staff training, and fast access to parts and support when you need it most.

Downtime means disappointed guests and lost revenue, so having a partner who delivers consistent maintenance advice and responsive backup is invaluable. Cost is always a factor, but the best price isn’t always the lowest quote. Value lies in energy efficiency, water management, and longevity — qualities that pay off season after season.

Consider sustainability too: with advances in smart heating and eco-friendly materials, it’s now possible to offer guests a luxury soak that’s kinder to both budgets and the environment. For over 25 years, Outdoor Living has been the trusted expert in transforming gardens and commercial spaces into exceptional environments for relaxation, wellness, and entertainment.

This depth of experience means we understand precisely what makes an outdoor product exceptional—not just in its aesthetic, but in its durability, functionality, and long-term value. It’s why our collection is not just vast, it’s meticulously curated. Outdoor Living have sourced and vetted a premium selection of products, from industry-leading hot tubs and swim spas to custom-built saunas, elegant pergolas, and durable outdoor furniture.

OVER 30,000 UK HOLIDAYMAKERS search for holiday rentals with hot tubs every month. – Outdoor Living Hot Tubs

“Our approach is built around you,” says Brent Duncan, General Manager at Outdoor Living. We recognise that every project is unique, whether you are enhancing your family home or undertaking a large-scale commercial development. In-house Outdoor living designers, technical advisors, and installation specialists provide guidance on which you can depend.

“Our goal is not simply to make a sale, but to create a solution that suits your space, lifestyle, and budget. This impartial guidance ensures you make a confident and informed decision,” says Brent Duncan. Outdoor Living offer commercial partners a complete turnkey solution that manages every detail from concept to completion.

This comprehensive service includes initial consultation and site assessment, detailed planning and design, professional installation and final commissioning. “We have a proven track record of delivering complex projects for holiday parks, hotels, and wellness centres, ensuring every installation meets rigorous commercial standards for safety, performance, and reliability,” says Brent Duncan.

As a proud member of the Buy It Direct Group, alongside respected brands like Appliances Direct and Better Bathrooms, we combine our specialist knowledge with the value and reliability of a leading retail network. This partnership gives us significant buying power, allowing Outdoor Living to offer premium products at the best possible prices.

It also means you benefit from a robust delivery network and the financial stability of a major retail group, giving you complete peace of mind in your investment. This stability ensures that your warranties are secure and that we will be here to support you for the lifetime of your product. “Our commitment to you does not end at the point of purchase,” Brent emphasises.

We believe in building lasting relationships, which is why our dedicated support team is always on hand to offer aftercare advice and warranty assistance. At Outdoor Living, we don’t just sell products, we help you invest in a lifestyle, creating outdoor spaces that deliver value and enjoyment for years to come.

The Outdoor Living Team
01482 212333
www.outdoorliving.co.uk

OUTDOOR LIVING BELIEVE IN BUILDING lasting relationships, which is why our dedicated support team is always on hand to offer aftercare advice and warranty assistance

Now we introduce Hot Tub Suppliers, who have spent over 15 years helping customers and businesses enjoy the very best of hot tub living. From homeowners to major holiday park operators, our focus has always been on combining **luxury, reliability, and compliance** to create spa experiences that are as effortless as they are enjoyable.

“As proud members of BISHTA – the British and Irish Spa and Hot Tub Association – we take our responsibilities seriously,” says Arun Sarna, Director of Hot Tub Supplies. BISHTA promotes safe spa water management, professionalism, and ethical trading across the UK, ensuring customers receive products and advice they can trust.

A member of the HTS team also sits on the BISHTA committee, helping shape the standards and best practices that guide the UK spa and hot tub industry. This role reflects our belief that trust and responsibility must sit at the heart of everything we do.

SUPPORTING HSG282 COMPLIANCE
For holiday park operators, HSG282 compliance is essential to maintaining safe and efficient hot tubs for guests. Here at HTS, we understand the unique challenges of managing commercial and rental spas, so we’ve built our product range around those needs.

Our HSG282-compliant range includes commercial-grade hot tubs, spa chemicals, water treatments, and filtration systems — all designed for easy maintenance, safety, and performance. Every product we supply is backed by expert advice to ensure operators meet the highest hygiene and safety standards.

Our philosophy is simple: knowledge builds confidence. We take time to educate and support our customers, ensuring they have the tools to maintain their spas safely and effectively. We also listen closely to their feedback, adapting our products and services to meet the evolving needs of the leisure industry.

This approach is perfectly reflected in HTS’s Lodgic model, developed through years of experience within the holiday park sector. The Lodgic combines practical features with style and reliability — including dual controls, a secure insulated cabinet, fast drainage, and a Balboa Water Group system. Its all-seater layout, LED lighting, Bluetooth audio, and drinks areas with ice buckets make it a model that pleases both management and guests alike.

HSG282-COMPLIANT systems from Hot Tub Suppliers ensure safety and peace of mind for holiday park operators

AWARD-WINNING SERVICE
Over the years, HTS has been honoured with multiple industry awards, recognising our dedication to product excellence and customer care. For us, these awards reflect the trust our customers place in us and our ongoing commitment to high standards.

Hot Tub Suppliers are proud to work with holiday parks across the UK, offering a complete, compliant, and dependable service — from advice and supply through to ongoing support and aftercare. Our mission is to keep raising the bar for quality, service, and safety. As active BISHTA members and long-standing supporters of the leisure industry, we’ll continue to promote standards, innovation, and trust in everything we do.

“It was really refreshing to find hottubsuppliers.com with their friendly and “old fashioned” customer service where nothing was too much to ask. – Patrica Hopkinson” Whether you’re upgrading your existing hot tubs, expanding your park’s offering, or simply looking for expert advice, Hot Tub Suppliers has the experience, reliability, and product range to deliver exceptional results.

With their proven track record, outstanding service, and commitment to long-term partnerships, it’s clear why they continue to set the standard for excellence in the UK holiday park sector. Whether you’re adding your first hot tubs or upgrading an established fleet, the right partnership will keep your guests bubbling with satisfaction — and your park’s reputation sparkling all year round.

Hot Tub Suppliers
0116 251 3378
www.hottubsuppliers.com

HOT TUB SUPPLIERS are proud to work with holiday parks across the UK, offering a complete, compliant, and dependable service

Few events in the holiday park industry calendar are as hotly anticipated as the Hoseasons Owners Conference. Bringing together park owners, operators and suppliers from across the UK, this year’s showpiece gathering takes place at the Brighton Hilton Metropole, in Brighton on November 18 and 19.

Delegates will already be looking forward to hearing the latest market insights from the Hoseasons team, but for many the highlight will be seeing whether they have won a coveted Hoseasons Diamond Award at the gala dinner that follows each conference.

This celebration of the parks, lodge resorts and boating locations that have achieved the highest scores in independent guest satisfaction surveys over the previous 12 months recognises an elite ‘who’s who’ of top performing owners - all of whom are setting the bar for others to aspire to in their region.

But while the regional titles help settle some friendly local bragging rights, it’s the coveted Best of Britain Awards that really distinguish those setting the highest industry standards across the UK. Holiday Park Scene spoke to two of last year’s winners to see what it takes to be crowned Best in Britain at the industry event of the year.

FOLLY FARM HOLIDAY PARK’S Simba Lodge — winner of the coveted Accommodation of the Year Award.

Raywell Hall Country Lodges, in Cottingham, near Hull - part of Hoseasons’ Autograph Collection of luxurious hot-tub lodge locations - was named Best Large Lodge Park in Britain at the 2024 event. It was a proud moment for Phil Mackay, Director of Hire Fleet, at Raywell, who has seen the park grow from three lodges in 2007 to 58 at last count.

He credits his fantastic team and their unwavering dedication to making sure every guest has an exceptional holiday experience as the basis of the park’s success, but says the longstanding relationship he has with Hoseasons has also been a major factor in the park’s growth story over the last 18 years.

“Hoseasons have been there from the very start. They bought into our vision when all we had was a muddy field and they’ve been our trusted partner ever since. They’re always there when you pick up the phone and the regular meetings we have with our account manager provide us with all the data, insight and confidence we need to take calculated risks and make sound decisions aimed at attracting more customers.

“Investing in hot tubs was one of their greatest pieces of advice, but more recently it’s been their focus on innovation and the importance of great imagery that has helped us stand out, drive bookings and generate such a good ROI.”

HOSEASONS’ PARTNERSHIP has helped Folly Farm Holiday Park turn inspired ideas into award-winning success, The Folly Farm team with Hoseasons Gemma Brown.

“We’ve introduced cabana day beds, covered hot tubs, private saunas, outdoor seating, pool tables, dart boards and a range of pet-friendly facilities – all of which are designed to improve the guest experience, encourage positive reviews and help us stand out when holidaymakers are looking for their next break on the Hoseasons website.”

Folly Farm Holiday Park, in Kilgetty, Pembrokeshire - part of Hoseasons’ Evermore Collection of luxury lodge locations – won Accommodation of the Year for its lion-themed Simba Lodge at last year’s conference dinner. The holiday park opened in 2020 after owner Chris Ebsworth saw an opportunity to diversify into holiday lets and build on the success of their award-winning Folly Farm attraction – home to five African lions along with a host of other exotic and endangered species, including black rhinos.

Zoe Wright, Head of Marketing at Folly Farm, says: “When we opened the holiday park, it made absolute sense to sprinkle some of that Folly Farm magic into the lodges and create a USP we knew was going to have huge guest appeal. “Hoseasons really have proved to be a brilliant partner on this journey with us.

We knew a lot about the world of tourist attractions, but very little about how to market a holiday park. Occupancy and Average Weekly Rates were a bit of a mystery to us at the start but the Hoseasons team have really held our hands and given us the confidence to build the park into what it is today.”

Hoseasons
0345 268 1500
joinus@hoseasons.co.uk

Folly Farm Holiday Park
01834 812731
www.folly-farm.co.uk

Raywell Hall Country Lodges
01482 300801
www.raywellhall.co.uk

Kubota delivers five-star contribution for the award-winning team at Trevornick Holiday Park Who were recently awarded the title of ‘Holiday Park of the Year’ at the prestigious AA Caravan and Camping Awards – an accolade they attribute to a momentous ‘team effort’ across the site.

Part of that team, supporting both the maintenance and grounds operations, is a fleet of equipment from Kubota which the venue has praised for its versatility, productivity and robust reliability. Located in Newquay and boasting picturesque views over Holywell Bay and the iconic Gull Rocks, it’s been an eventful few months for the site.

Following the elation of recognition by The AA, the site fell victim to freak weather at the end of January 2025 with a mini-tornado causing extensive damage to a number of their static caravans. Thankfully, no-one was injured and the recovery is well underway, led by General Manager Adrian Tribe and Head Gardener Ross Bramhall.

Having initially worked in the hospitality side of the park, Ross made the switch to the grounds team and adopted the head role 12 years ago. “One of the first things I did was get a demonstration of some new cut and collect mowers, including the G-Series from Kubota. The superior cutting deck, build quality and ease of use of the G261 won me over straight away” he explains.

“Mowing is the primary maintenance task we undertake so we quickly added a second Kubota G261 to the fleet and these two now cut every blade of grass on our site.” “These mowers do such a good job on grass of all lengths and wet grass as well, when we are forced to cut in less-than-ideal conditions on changeover days.

THE KUBOTA G261 MOWERS In action — keeping Trevornick’s parkland picture- perfect, whatever the weather.

They’re an ideal size and have a great turning circle which we need for manoeuvring and mowing between the vans.” Ross continues, “Both of our G261’s are the low dump configuration, lifting and collecting the clippings without clogging for quick and easy disposal which helps to limit grass being walked into tents or toilet blocks and creating that picture-postcard finish.”

Alongside the two Kubota G261’s, is a B1241 compact tractor complete with tipping trailer. “This is an absolute workhorse and punches well above its weight! This tractor is used for everything - moving machinery, transporting soil and materials and collecting rubbish, hedge trimmings, branches… the list goes on.

It is incredibly reliable, and the tipping trailer speeds up every job which is incredibly valuable when there’s only two of us on the grounds team” he adds. “The most recent purchase was two new Kubota RTV 520’s, joining two larger RTV 900’s we were already using. These are the go-to for us and the maintenance team anytime we need to get people or materials around the site and, in my mind, can’t be beaten for the power and performance they give us.”

Another important part of the ‘team’ effort has been the parks relationship with local dealer Vincents, in particular, Jon Day. “Jon and his colleagues have always given us top support and advice, finding the right equipment to meet our needs and providing help with servicing and parts on the very rare occasion we’ve needed something.”

Ross concludes, “Trevornick, the company and its owners have always understood the importance of investing to support its staff and give our customers the best possible experience. To do that, we need the right machinery to achieve the five-star standards we’re looking for and with Kubota, we have the right equipment to deliver that.”

Kubota
www.kubota.com

Cambridgeshire Lakes Proves the Promise of Log Lodges...

When developer Charlie Alexander embarked on creating Cambridgeshire Lakes, nestled in rolling countryside near Cambridge, he knew his ambition would rest not just on beautiful surroundings but on creating an enduring experience.

Five years on, his vision is testament to how carefully crafted timber lodges and authentic design can become the heart of a holiday park success story. From the outset, Norwegian Log’s proposition was compelling. Charlie opted for bespoke log lodges that evoke Scandinavian calm and a deep connection with nature.

Over the years, those cabins have not simply matured; they have deepened the park’s identity, elevating guest expectations and yielding commercial resilience. The log buildings age gracefully, their timber textures becoming part of the environment rather than fighting against it.

What is striking about Cambridgeshire Lakes is how the lodges themselves do much of the hard work in creating atmosphere. Guests return to warm, quiet interiors, natural materials, and characterful detailing.

That sense of place is a major draw in today’s staycation market, where holidaymakers, tired of digital overload and city stress, look for escapes that feel real. It is not just a roof over one’s head but a retreat that speaks to wellbeing.

Operationally, the park has benefited from the durability and low-maintenance advantages of quality log construction, while the lodges’ inherent insulation and thermal performance help smooth seasonal transitions.

As lettings continue to perform and repeat bookings strengthen, Cambridgeshire Lakes reaffirms a key lesson: investment in distinct, high-quality structures pays dividends over time. Yet the story is not only about buildings. It is about the balance between nature, design, and guest experience.

The setting of water, woodland, and unspoilt views matters as much as the cabin walls. The response from visitors has been enthusiastic, with many remarking on the immersive, calm ambience that lingers after they leave.

For holiday park operators seeking differentiation, Cambridgeshire Lakes offers a living case study. The decision to build with timber was not purely aesthetic; it was strategic. Today, it communicates a message: parks that commit to quality, authenticity, and environment-led design create something lasting.

It is a competitive edge that transcends marketing and one that resonates with the trends shaping guest expectations across the UK. As more parks look to refresh or expand, take heed: the lodges you choose may do more than house your visitors; they may become your calling card.

Norwegian Log
0118 9669 236
www.norwegianlog.co.uk

Pinelog has unveiled its latest addition to its luxury lodge collection – The Orryn – a bold new design concept that combines the company’s hallmark quality, sustainability and longevity with a strikingly contemporary aesthetic.

‘The Orryn takes its name from roots grounded in a deep connection to the natural world, while also carrying a subtle nod to ‘ore’, reflecting the lodge’s seamless blend of metal and wood.’ With its fusion of natural timber and a standing seam metal wrap, The Orryn offers a head-turning façade combined with a stylish interior.

The Orryn boasts a projecting roofline which provides both architectural impact and practical shelter, transforming the external decking into a year-round living space. The seamless transition between walls and roof elevates the look even further, creating a lodge that is as stylish as it is functional. Inside, the design continues to impress.

Open-plan living is cleverly zoned with a central media unit, offering flexibility for both social and private spaces. The new concept lodge was created in partnership with industry designer Lloyd Harden and complements Pinelog’s existing lodge portfolio.

The Orryn’s combination of metal and timber cladding detail underlines its dual focus on style and durability, while a glass balustrade and extended roof projection provides protection for hot tub and seating areas. Designed to be as Instagram-worthy as it is resilient, the lodge appeals to park operators seeking properties that stand out and drive sales.

Like all Pinelog lodges, the Orryn can be adapted to meet individual park requirements, from layout and bedroom numbers to the inclusion of utility spaces and enhanced accessibility features. The Orryn now joins Pinelog’s established lodge range, which includes the Woodsman, Vista, Skyline, Skyline View, Coppice, Essence, New England and Glade, all of which are sited on parks and private land across the UK.

Judy Barwell, Sales Manager at Pinelog, said: “As with every lodge we sell, customers can tailor them to exactly what they need – inside and out. The Orryn is a brilliant new design that reflects Pinelog’s commitment to quality, style and luxury. Most importantly, it delivers everything today’s holidaymaker want from their accommodation.”

Pinelog
01246 942 842
www.pinelog.co.uk

WaveSurfer create the best artificial surf machines worldwide, offering unparalleled water experiences that sets them apart. The range includes indoor and outdoor artificial surf machines, with customisable wave simulators.

Perfect for all skill levels, the custom-made surf rides deliver excitement for beginners and seasoned surfers. Ustigate Waterplay and WaveSurfer are excited to bring the thrill of surfing to everyone, no matter where they are!

As seen and enjoyed by many at multi-award-winning Woolacombe Bay’s Twitchen House Holiday Park in the UK this year! “Since the start up we have not had a single day of downtime with the WaveSurfer. That is super important to us because it is an additional source of income.” - Zoe McGregor, Assistant Park Manager, Golden Coast Wavesurfer is Woolacombe Bay’s surfing simulator at Twitchen House Holiday Park.

It gives you the chance to body board minus the ocean but with all the wipeouts! They kit you up with wet suits and boards, give you a demo and teach you a few cool trips so whether it’s your first time surfing or you’re a real pro, it is totally radical.

The amazing feat of engineering shoots 60,000 litres of water over it’s curved, padded surface every minute. It means you can have a go at surfing even if the surf at sea isn’t quite right - even Britain’s best beach has it’s bad days. And because it’s got a sliding roof and heated to 28-degrees like the Caribbean Sea it really is all-weather action guaranteed.

Wavesurfer from Ustigate Waterplay
01322 424445
www.ustigatewaterplay.co.uk

Hospitality moves fast, and the most useful ideas come from a mix of places — hearing directly from other parks, and learning from outside voices who bring a new perspective. That is why Holidaymaker is more than a platform.

Yes, clients are joining for our branded guest apps, Seeview digital displays, AI chat and rebooking tools, but they stay for our community. A space where teams can speak to each other, share challenges, and hear what it is really like from people who face the same pressures every day.

This autumn we are bringing that spirit into the room with our XP Hospitality events in Dorset, Edinburgh and Norfolk. They are free to attend, with lunch provided, and built around conversation. You will hear practical insights from creative and digital experts, and there will be plenty of park teams in the room to connect with, share ideas and compare experiences.

Holidaymaker was built to give teams a clear and practical way to stay in control of their digital touchpoints. But it is the people using it, and the ideas they share, that make it valuable.

Holidaymaker
01305 542075
www.holidaymakerapp.co.uk/xp-hospitality

SPATEX 2026 exhibitor 1 Stop Spas

Water leisure and holiday parks go hand in hand, which is why SPATEX 2026 - the UK’s ONLY dedicated water leisure exhibition - is designed for YOU. Free to attend, Tuesday 3rd to Thursday 5th February, at Coventry Building Society Arena, the show covers hot tubs, ice baths, saunas, spas, wellness suites through to steam rooms, enclosures, swimming pools, and all the ancillary products.

Whether you’re looking to refurbish or install from scratch, SPATEX 2026 is a vital industry event. With more stand space and companies than ever before, the expo is celebrating its milestone 30th anniversary.

A bumper edition, and the first and only time in the UK in 2026 that every aspect of water leisure will be gathered under one roof, this is the edition not to miss. Best showcase in the UK - view and compare a host of new innovations on the stands and in the New Product Zone.

With over one hundred and twenty exhibiting companies, including all the leading water leisure manufacturers and suppliers from around the world, the glittering showcase will include every aspect of water leisure. Exclusive deals & discounts - Many of the exhibitors will be offering special visitor discounts.

Energy saving is at the heart of SPATEX 2026 with talks and the latest products, from variable speed pumps, heat retention covers and LED lighting to air source heat pumps and super insulated one-piece pools.

SPATEX 2026 exhibitor Aqua Warehouse

Free learning – SPATEX will host a free-to-attend double seminar programme with a diverse range of need-to-know information, including the latest on AI and its impact on holiday parks, up-to-the-minute health and safety guidance, and the handling of waterborne bacteria, such as Legionella and Cryptosporidium.

Plus, interactive workshops provide hands-on demonstrations. CPD points and certificates of attendance are issued to all attendees of Arena 1. Industry Hub – several esteemed industry associations, such as IOS (Institute of Swimming), RLSS UK (Royal Life Saving Society UK), and STA (Swimming Teachers’ Association) will all be conveniently situated on one large stand (adjacent to seminar Arena 2) to offer information and guidance.

Expertise on tap - Bring your plans with you – there’s no better place to seek impartial advice from a variety of specialists, and all for free. Pick up inspiration: the BSPF (the British Swimming Pool Federation) will be hosting the British Pool & Hot Tub Awards, showcasing the best examples of design, construction, and installation.

Photos of the winning projects will be displayed. Register early and have a FREE Meal Deal on SPATEX 2026 It’s simple! Scan the QR code below by Friday 19th December to register for SPATEX 2026 and you will qualify for a Meal Deal valid within the exhibition hall, available on either the 3rd, 4th or 5th February. Your voucher will be waiting for you at registration, and full details will be sent prior to the show. SPATEX provides free car parking for all its visitors.

SPATEX
The Pool, Spa & Wellness Show
www.spatex.co.uk

Holiday park operators know that first impressions matter – and when it comes to moving guests in comfort and style, it doesn’t get better than the Toro Vista. Vista is Toro’s new all-electric passenger vehicle, designed with the modern leisure sector in mind.

Whether for transporting people across large resorts or connecting different facilities, the Vista range offers a premium experience that will impress guests and reflect well on your business. Smooth, electric and eco-friendly At the heart of the Vista are two HyperCell lithium-ion batteries, with the option of an additional third to ensure all-day dependability.

This advanced technology delivers all the benefits of electric power – less noise and vibration, zero emissions and simplified maintenance – with the industry-leading reliability that Toro is known for. For operators, that means fewer disruptions and reduced running costs, while guests can enjoy a smoother, quieter and environmentally responsible ride.

A beautiful, customisable design Vista combines elegant lines with a sleek finish, creating a people carrier that fits perfectly in any holiday park looking to stand out. The durable TPO plastic body can be painted, wrapped or customised with decals, allowing operators to easily add their logos, strengthen their brands and elevate the look of their fleet.

Built for comfort, resilience and versatility Available in four, six or eight-passenger models, the Vista is adaptable to a wide range of needs. Its sleek design and sturdy build quality make it a durable long-term investment that enhances both operational efficiency and guest satisfaction. And what’s best, the Vista is also a joy to use.

Independent suspension, generous legroom and ergonomic seating ensure every journey is smooth and comfortable for both guests and drivers. Practical touches – from ample storage to an electronically controlled parking brake that engages automatically – add to its ease of use.

Superior guest experience The Vista is already making an impression at one of the world’s most prestigious golf clubs. At Royal Portrush, specially branded Vista vehicles are now in use transporting members and guests between the course and the club’s luxury accommodation, The Rosses.

According to the team, the vehicles not only look brilliant but have significantly improved the overall guest experience. See the Toro Vista in action Want to know more? Holiday park and resort operators will have the chance to see Vista first-hand at the Holiday Park & Resort Innovation Show on 5–6 November at the Reesink UK stand HP 810.

Reesink Turfcare
01480 226 800
www.reesinkturfcare.co.uk

Taking place on 5-6 November 2025, NEC Birmingham...

The Land Leisure & Tourism Show is the UK’s largest event dedicated to holiday parks, leisure, attractions and rural businesses. Welcoming over 400 exhibitors and thousands of visitors, the show provides a creative space where you can gather ideas and learn from other experts in the field.

Whether you’re an established industry professional seeking fresh concepts or a newcomer looking to maximise your land’s potential, this event provides a unique platform for networking, learning, and innovation.

A HUB FOR INDUSTRY GROWTH AND INSPIRATION
This year’s show brings together three sectors under one roof, Holiday Parks, Family Attractions and Resorts, and Hospitality, creating an unmissable opportunity to explore the latest trends, connect with leading suppliers, and discover innovative solutions to enhance your business.

Plus with the Farm Business Innovation Show running alongside, farmers and landowners can access even more expert guidance on diversification and land optimisation.

EXPERT-LED SEMINARS & INDUSTRY ROUNDTABLES
Gain valuable insights from industry experts through a packed schedule of seminars, workshops, and discussion panels. The show’s keynote, Geoffrey Smith, CEO of Meadow Bay Villages, will open with a fresh perspective on the UK holiday park sector, rethinking the holiday experience through innovation and investment.

Expect thought-provoking discussions, covering key issues, trends, and opportunities that will shape the future of land, leisure, and tourism. This unique platform provides both professionals and newcomers in the industry the opportunity to network, learn and explore new opportunities.

Gain valuable insights from industry experts through a packed schedule of seminars, workshops, and discussion panels.

NEW FOCUS ON HOSPITALITY & VALUE-ADDED SERVICES
For 2025, we’re placing an even stronger emphasis on hospitality offerings, helping holiday park operators and rural businesses expand their services and increase profitability.

Expect tailored insights into enhancing guest experiences, adding premium facilities, and implementing effective marketing strategies to drive success.

YOUR OPPORTUNITY TO CONNECT & GROW
Whether you’re looking to source new products, gain expert advice, or network with industry leaders, the Land Leisure & Tourism Show is the must- attend event to take your business to the next level.

Join us on 5-6 November 2025 at NEC Birmingham and be part of the UK’s most influential event for the tourism sector.
Scan the QR code to register for your free ticket today!

SPEAKERS NOT TO MISS!

MEADOW BAY VILLAGES REIMAGINING THE UK HOLIDAY PARK EXPERIENCE
05 Nov 2025 @ 10:00 - 10:30
Land, Leisure & Tourism Theatre

Geoffrey Smith, CEO of Meadow Bay Villages, opens the Land Leisure Tourism Show with a fresh perspective on the UK holiday park sector.

Discover how Meadow Bay is rethinking the holiday experience through innovation and investment and explore the opportunities shaping the future of holiday parks and rural leisure.

THE REAL COST OF ENERGY METERING - HEAR FROM PARKS WHO HAVE MADE THE SWITCH
05 Nov 2025 @ 10:00 - 10:30
Land, Leisure & Tourism Theatre

Join industry leaders and park owners as they share their real experiences with energy metering.

From reducing costs to improving guest satisfaction, hear first-hand what works, what doesn’t, and how.

HOW GULLIVER’S WORLD IS SHAPING TOMORROW’S ATTRACTIONS - JULIE DALTON, MANAGING DIRECTOR - GULLIVER’S THEME PARK RESORTS
06 Nov 2025 @ 10:00 - 10:30
Land, Leisure & Tourism Theatre

In this opening address, Julie Dalton, Managing Director of Gulliver’s Theme Parks and Resorts group, which includes Gulliver’s World, shares the journey of the independent, family-run theme park group as it adapts to shifting visitor expectations and industry challenges.

From launching immersive events and unique guest experiences to navigating changing leisure trends, Julie offers a behind-the-scenes look at how Gulliver’s has evolved its offer while staying true to its core values of affordability, accessibility, and family-first fun.

THIS YEARS MUST-SEE EXHIBTORS INCLUDE: TOP TEN

Three North Devon holiday parks have achieved global recognition, earning a coveted spot among the top 10% of destinations worldwide according to Tripadvisor’s prestigious 2025 Travellers’ Choice Awards.

Woolacombe Bay Holiday Park, Twitchen House, and Easewell Farm, operated under the Woolacombe Bay Holiday Parks brand, have all been named winners in this year’s awards, completing a remarkable clean sweep for the coastal collection.

The Tripadvisor Travellers’ Choice Awards are based entirely on feedback from real travellers, recognising accommodations, attractions, and restaurants that consistently receive high ratings. For Woolacombe Bay Holiday Parks, it’s a milestone that reflects both quality and consistency.

“We’re absolutely thrilled that all three of our Parks have received the Tripadvisor Travellers’ Choice Award for 2025,” said Kevin Darvill, Sales and Marketing Director. “What makes this recognition so special is that it’s based entirely on real feedback from our guests. It’s a true reflection of the hard work and passion our team puts into making every holiday memorable.”

ALL THREE PARKS HOLD TRIPADVISOR ratings of 4 stars or higher, scoring particularly well for cleanliness, facilities and location.

That passion includes significant reinvestment in facilities, over £6 million in just two years. This year alone, the group unveiled £3 million worth of upgrades, including the new energy-efficient outdoor pool complex at Woolacombe Bay featuring a twisting flume, splash pad, and multi-lane slide. Meanwhile, Twitchen House introduced the WaveSurfer surfing simulator, further boosting its family-friendly activity offering.

Guests have responded enthusiastically. All three parks hold Tripadvisor ratings of 4 stars or higher, scoring particularly well for cleanliness, facilities, and location. The area’s outstanding natural beauty certainly helps too, Woolacombe Beach is consistently voted one of the UK’s best, and all three parks are within easy reach of its golden sands.

As Devon remains one of the top five counties for overnight visits, standout destinations like these are vital to its thriving tourism economy. With stellar reviews, fresh investments, and unbeatable surroundings, Woolacombe Bay Holiday Parks are riding the crest of a wave, one glowing review at a time.

Woolacombe Bay Holiday Park
01271 870 221
www.woolacombe.co.uk

FIVE-STAR VIEWS TOWARDS the Firth of Forth and Arthur’s Seat from Drummohr Camping and Glamping site.

Drummohr Camping and Glamping Site near Edinburgh has been crowned Scotland’s Camping Site of the Year at the 2025 Scottish Hospitality Awards, adding to a growing list of national accolades. The AA five-star site, located in Musselburgh on the shores of the Firth of Forth, beat strong competition across the country to claim the title at a black-tie ceremony in Glasgow.

It follows two major wins in 2024, including Campsite of the Year in the Camping Awards and top site in Scotland via Pitchup.com. “We’re absolutely delighted,” said site manager Angie Purves. “This reflects our whole team’s passion and dedication to delivering exceptional guest experiences. We also take pride in supporting local attractions and events, offering that extra level of service that makes Drummohr stand out.”

Owned by WCF Ltd, Drummohr features luxury lodges with hot tubs, themed glamping pods, family bothies, and touring pitches—all with electric. The family-and dog-friendly site boasts underfloor heated facilities, scenic dog walks, and excellent transport links into Edinburgh. Drummohr is open year-round and sits close to East Lothian’s beaches, golf courses, and the John Muir Way, making it a prime destination for both relaxation and adventure.

JOHN FOWLER Holidays Leadership Team on Croyde Beach

John Fowler Holidays has announced the high-profile acquisition of Ruda Holiday Park at Croyde Bay from Parkdean Resorts, marking a major milestone for the family-run business. The multi-million-pound deal adds one of the UK’s most iconic coastal holiday parks to the North Devon-based operator’s growing portfolio— bringing its total to 14 parks across the South West and Wales.

“This is a landmark day for us,” said Managing Director Martyn Fowler. “Ruda’s location and reputation are second to none, and we’re proud to continue its legacy.” The 300-acre park features 817 pitches, a glamping village, a tropical pool and flume, multiple food and drink outlets, and direct access to Croyde’s blue flag beach—now under John Fowler’s stewardship.

Parkdean Resorts, who owned Ruda for 23 years, said the sale aligns with its strategic goal to reinvest in its wider UK park network. CEO Steve Richards praised Ruda’s staff and legacy, confident John Fowler will maintain its high standards. The deal cements John Fowler’s position as one of the UK’s largest family-owned holiday park groups, with over 800 employees and a turnover of £50 million. Guests with existing Ruda bookings will be contacted directly as the site transitions to new ownership.

STUDENTS FROM DERWEN College gain hands-on experience at Woodland Park Lodges’ treehouse retreat in Shropshire.

A luxury treehouse holiday park in Shropshire is helping young people with special educational needs gain valuable life and work skills through an inspiring new partnership. Woodland Park Lodges, a family-owned site nestled in 52 acres of countryside near the Welsh border, has teamed up with nearby Derwen College to offer weekly work placements for students.

The college, which specialises in further education for students with SEND (special educational needs and disabilities), sends learners accompanied by job coaches to take part in hands-on holiday park tasks.

Managing Director Victoria Thornley says the students bring real energy to the park: “They’re always enthusiastic to learn and contribute. Our guests regularly compliment the cleanliness of our lodges, which is a testament to the positive impact they’re making.”

Derwen College CEO Meryl Green praised the partnership, calling it “a vital step towards building confidence and future employment prospects.” Woodland Park Lodges also supports the Derwen Charity and has donated a luxury stay to its summer fundraising raffle.

LOVE2STAY JOINT MANAGER Charlie Ward with the new AA Five Star grading plaque.

Shropshire’s Love2Stay touring and glamping resort is celebrating after earning a prestigious Five AA Gold Star rating in the 2025 AA Caravan and Camping Awards. Located in Emstrey, Shrewsbury, the luxury resort received an impressive 95% quality score following a recent inspection by AA Hotel and Hospitality Services.

AA inspector Stephen Wilkinson praised the site’s thoughtful layout, top-tier facilities and scenic setting, stating: “The BBQ and pizza oven areas are a great feature, and the open water pool, beach and paddle pool were well used and clearly enjoyed by guests during my visit.”

AN AERIAL VIEW of Love2Stay resort.

Joint manager Charlie Ward welcomed the award as “fantastic recognition” of the team’s hard work and investment. “We pride ourselves on our high standards, customer service and range of facilities that allow guests of all ages to unwind, stay active and reconnect with nature,” he said.

Celebrating its eighth birthday this year, Love2Stay has recently invested £750,000 in five new Severn holiday lodges, adding to its glamping village of safari and woodland lodges. The 22-acre site, set next to parent company Salop Leisure, offers panoramic countryside views and access to a bio pool, cinema, wellness services and outdoor activities.

Beth Connor visits Oban Holiday Park, a scenic Scottish escape by the sea...

Oban Holiday Park, situated within the picturesque 340-acre expanse of Gallanachmore Farm, offers a tranquil retreat on Scotland’s west coast. Located just three miles from Oban’s vibrant town centre, the park provides a serene escape with breath-taking views of the Isle of Kerrera.

Operated by Highland Holidays, Oban Holiday Park has undergone significant investment in recent years, resulting in a beautifully maintained and modern park that manages to retain its connection to the wild Scottish coastline.

JUST A SHORT DRIVE from Oban, the park is a peaceful base for ferry trips and seaside strolls.

ACCOMMODATION WITH A VIEW
One of the standout features of Oban Holiday Park is its wide choice of accommodation and the views that come with it. Guests can choose from a range of luxury lodges, glamping pods, touring & camping pitches.

The high-spec lodges in particular are a real highlight, many of which feature private hot tubs on decking that overlooks the bay, a setting that’s hard to beat for a sunset soak. For those who enjoy the charm of camping without compromising on comfort, the glamping pods offer a cosy and convenient alternative, with electricity, heating and spectacular sea views as standard.

Touring and motorhome guests are also well catered for, with spacious pitches and excellent on-site amenities including modern shower blocks and laundry facilities.

MODERN LODGES with private hot tubs offer the perfect way to relax after a day of exploring.

THE GATEWAY TO THE HEBRIDES
Oban Holiday Park’s location makes it the ideal base for exploring the wider region. Often referred to as the “Gateway to the Isles” the town of Oban is a hub for ferry travel to the Hebridean islands, including Mull, Iona, and Coll - perfect for adventurous day trips.

Back on the mainland, visitors can enjoy scenic drives, coastal walks and wildlife watching, with regular sightings of seals, otters and sea birds.

Within a short drive, there’s a rich selection of attractions including Dunstaffnage Castle, the Oban Distillery and the dramatic landscapes of Glen Coe. Whether it’s hiking, fishing, kayaking, there’s no shortage of ways to connect with nature.

SOAK UP THE PEACEFUL surroundings and unwind with all the comforts of home.

WARM HOSPITALITY & FAMILY-FRIENDLY
The park is particularly popular with families, offering a safe and peaceful environment for children to play and explore. On-site play areas and open green spaces give kids plenty of freedom, while parents can enjoy a more relaxed pace of holiday life.

The park is also dog-friendly, which means four-legged family members are more than welcome to join in the fun. Oban Holiday Park strikes a great balance between providing freedom and convenience. While it doesn’t have the loud entertainment you might find at larger commercial resorts, it excels in offering a more tranquil, nature-led experience that many holidaymakers increasingly crave.

What really sets Oban Holiday Park apart is the warmth of its hospitality. Staff are known for going above and beyond to make guests feel welcome, from check-in through to departure. Visitors frequently comment on the friendly and helpful team who are always on hand to offer local tips and support.

A Highland Escape to Remember In a world where holidays often feel fast-paced and overly commercialised, Oban Holiday Park offers something refreshingly different. It’s a place where you can truly unwind, take in the scenery, reconnect with nature and loved ones, with a slower, more meaningful kind of holiday.

Whether you’re a returning visitor or discovering the area for the first time, Oban Holiday Park is the kind of place that leaves a lasting impression and a longing to come back.

Oban Holiday Park
0333 188 1930
www.highlandholidays.com/holiday-parks/oban/

PANORAMIC VIEW OF OBAN Holiday Park set against the stunning backdrop of the Island of Kerrera.

THE PARK IS ALSO DOG-FRIENDLY, which means four-legged family members are more than welcome.

OBAN IS A CHARMING COASTAL TOWN in Scotland, known as the “Seafood Capital of Scotland”.

Highland Holidays prides itself on delivering unforgettable holidays in the most iconic and beautiful parts of Scotland. Led by the Campbell family, with Andrew and Emily at its helm, Highland Holidays operates three holiday parks across the Scottish Highlands and Argyll: Ben Nevis Holiday Park situated close to Fort William, Oban Holiday Park on the scenic west coast, and Tyndrum Holiday Park, nestled in the heart of the Highlands.

Ben Nevis Holiday Park opened in 2020, shortly before the world faced its first lockdown. Undeterred, the Campbell family used the time wisely to set about transforming the park into a contemporary and quality destination that offers its guests exceptional access to the incredible beauty of the Scottish Highlands.

Ben Nevis Holiday Park is just ten minutes away from the Outdoor Capital of the UK, Fort William. With a location literally in the foothills of Ben Nevis itself, hikers and outdoor adventurers would be hard pressed to find a better basecamp for a holiday. The broad choice of accommodation with 15 accommodation types means that the park has wide appeal.

Guests can choose from standard and hot tub lodges, caravans, camping pods, as well as touring and camping pitches. Common across all accommodation types are the spectacular mountain views! In 2023 & 2024, Ben Nevis Holiday Park won the Hoseasons Diamond Award for ‘Relax and Explore – Scotland’.

HIGHLAND HOLIDAYS aim to create an authentic Scottish experience for their guests.

The park has been widely praised for the high quality of its accommodation and outstanding guest satisfaction. “Being a family-owned, independent group deeply rooted in the Scottish Highlands gives us a unique advantage,” explains Andrew Campbell, Director.

“We truly understand the local landscape and culture, and we use that insight to craft truly memorable guest experiences. We’ve turned potential challenges into opportunities - for example, the growing demand for diverse accommodation has led us to expand our offerings, from spacious hot tub lodges to rugged camping pods, catering to both comfort-seeking travellers and adventure lovers.”

In 2022, the Campbell family acquired Tyndrum Holiday Park (formerly Pinetrees Caravan Park) and set about modernising it. Positioned on the West Highland Way, this park primarily offers holiday and short-stay accommodation for walkers and road trippers, with 11 different accommodation types on offer.

The park’s location is the perfect stopover for those travelling through to Glencoe, Oban or the Scottish islands, but its stunning setting also makes it ideal for a longer stay. The hot tub pods are a standout feature, offering guests a luxurious glamping experience in a picturesque Highland setting. Holiday home ownership is also on offer with a range of modern lodges and caravans available.

BEN NEVIS HOLIDAY PARK has an outstanding location in the foothills of Ben Nevis itself

A mix of holiday rental accommodation and holiday home ownership is also on offer at Highland Holidays’ most recent investment – Oban Holiday Park (previously known as Gallanach Caravan & Camping Park), which opened in July 2023. This stunning park has a prime location on the scenic west coast, overlooking the Isle of Kerrera and Oban Bay.

Oban Holiday Park offers an impressive 16 different accommodation types but there is a focus on providing high-specification lodge experiences. “We introduced luxury waterfront hot tub lodges at Oban,” explains Andrew Campbell. “Now the primary accommodation on the park, these lodges offer front- row views of the sea, stylish interiors, spacious decking with a private hot tub, and direct access to some of Scotland’s most stunning sunsets - perfect for couples or small groups seeking comfort, relaxation, and a view.”

Another new development on the park is a series of four-bedroom hot tub lodges. Recently introduced, these spacious, premium lodges are ideal for families or groups. Featuring modern interiors, open-plan living areas, private hot tubs, and outdoor decking, the new lodges offer a high-end retreat in a coastal setting.

Holiday home buyers can choose from a selection of stylish new lodges and static caravans. Ownership at Oban offers the opportunity to return time and again to a personal coastal retreat in one of Scotland’s most scenic locations, with the option to sublet when not in use. More exciting new additions at Oban Holiday Park are in the plans for the coming years.

LUXURY WATERFRONT Hot Tub Lodges offer front-row views of the sea and stunning sunsets

The holiday parks business comes with its fair share of challenges – from changing guest expectations to increased competition and the need for sustainable tourism. Highland Holidays has responded by staying true to their core strengths while continuously evolving to meet modern demands. Their business model hinges on quality informing every aspect of the guest experience, as well as a keen understanding of what modern holidaymakers seek.

Each park is pet-friendly, family-friendly, and designed to offer both adventure and relaxation in equal measure. “With multiple parks, our focus is on maintaining consistently high standards across every touchpoint,” explains Andrew Campbell.

“We aim to create memories that last a lifetime through exceptional customer service, carefully selected park locations in stunning natural surroundings, and a range of high-quality amenities and accommodation to suit every guest.” There’s more than a nod to sustainability and seamless integration with those stunning surroundings too.

TOURING AND CAMPING options are also available at Oban Holiday Park.

Oban Holiday Park gets its water supply from nearby hillside springs, making it a particularly environmentally friendly choice. Tyndrum Holiday Park is surrounded by pine forests, home to a variety of wildlife, and offers a children’s quiz to encourage early adoption of eco-responsibilities.

At Ben Nevis Holiday Park, Campbell’s Café serves meals made with locally sourced ingredients, giving visitors a chance to enjoy delicious native Scottish cuisine. Through Highland Holidays, the Campbells are particularly proud to present an authentic Scottish experience for their guests, set against breath-taking landscapes and rich cultural heritage.

“With travellers now prioritising flexibility, pet-friendliness, and multi-generational appeal, we’ve designed our parks to be inclusive and adaptable,” says Andrew Campbell. “Highland Holidays embodies the spirit of togetherness. As a family-run business we truly recognise the importance of family time and the joy of shared experiences. Our mission is to offer our guests unforgettable family holidays in Scotland.”

Highland Holidays
0333 188 1930
www.highlandholdiays.com

AKAASPEED scooter isn’t just about the ease or convenience of getting from point A to point B or beginning to end — it’s about enjoying the journey like never before: taking in the beauty, adding to the experience and allowing guests to make the most of their time and enjoy the facilities on offer. A concept surely at the heart of every holiday park stay.

ONSITE TRANSPORT
Holiday park transportation doesn’t have to be a functional necessity, it can be made into a selling point with KAASPEED. Why not have a transport option that inspires, is a talking point and makes a stay at your holiday park interesting and different? All of that doesn’t come without substance. With numerous top-class features, the KAASPEED scooter is regarded as the best in its category.

TOP END MATERIALS
The fun of the ride is backed up with technology and top end materials. The lightweight aircraft aluminium frame, for example, offers unparalleled durability and portability while the high-performance LG cell lithium battery guarantees reliable and long-lasting performance.

ADVANCED FEATURES KAASPEED
outshines with its advanced features and superior functionality. The high-efficiency motor; easy assembly; low maintenance and quick-connect options for multiple optional extras all mount up to make a decent investment. But perhaps none more so than the remarkable fat tyres that make the KAASPEED a scooter that practically rides itself. A 9.5-inch width provides a larger surface area for improved stability and control and make it incredibly accessible for first-time users. It’s suitable for all terrains, from gravelled paths, woodland flooring or the smooth of grass and it’s very forgiving, too.

TOP-TIER RELIABILITY
A high-performance 1000W motor at the heart of the KAASPEED delivers seamless acceleration and top-tier reliability. With advanced torque control and impressive horsepower, the scooter can easily handle an undulating park and go from surface to surface smoothly. It has a maximum torque of 89Nm, which is exceptional. Compare that to the average scooter, which comes in at around 15-20Nm, and you have a viable option for all situations. It really is up to the challenge.

DEMO A KAASPEED SCOOTER?
Why not demo a KAASPEED scooter might be a better way of looking at it! With Reesink e-Vehicles demos are easy to organise, free and arranged at your venue at a time to suit you. It couldn’t be easier!

Reesink e-vehicles
01480 226800
www.reesink-evehicles.co.uk

With the UK experiencing its driest spring in over a century and the mercury rising fast this summer, Compass, a leading provider of caravan and leisure insurance, is urging static caravan owners to take urgent steps to reduce the risk of fire.

Static caravans are particularly vulnerable during extended periods of hot, dry weather. Their fixed positions, close proximity to neighbouring units, and lightweight construction—often using plastic and thin cladding—can cause fires to spread rapidly.

The added presence of LPG gas cylinders, if not stored or maintained correctly, only heightens the danger. The warning follows a notable surge in fire-related claims. Between June 2022 and May 2023, Compass recorded fire claims totalling over £165,000—more than six times the previous year’s total and representing 10% of all caravan and park home claims.

With summer 2025 expected to rival 2022’s record-breaking heat, the risk is growing. Kevin Minnear, Head of Underwriting at Compass, said: “Caravans are a fantastic way to enjoy the outdoors, but they carry serious fire risks, especially in hot and dry conditions. We’ve seen too many families lose their holiday homes and belongings to fire.

We’re asking everyone to stay vigilant and follow basic safety practices.” Common causes of caravan fires include barbecue use near units, careless disposal of cigarettes, unattended cooking, faulty gas appliances, and electrical faults. Fires in caravans are statistically more likely to result in serious injury or death than those in conventional housing.

"WE'RE ASKING EVERYONE TO STAY VIGILANT AND FOLLOW BASIC SAFETY PRACTICES."

TO HELP PREVENT FIRES, COMPASS ADVISES CARAVAN OWNERS TO:
• Keep barbecues well away from units and dry grass.
• Never smoke inside; use ashtrays and dispose of cigarettes properly.
• Store gas bottles securely outdoors, away from direct sunlight.
• Install and regularly test smoke alarms.
• Avoid open flames—opt for battery-powered lighting.
• Equip caravans with a fire blanket and extinguisher.
• Avoid overloading sockets and have electrics checked regularly.
• Keep all escape routes clear and accessible.

Insurance also plays a key role in recovery after a fire. Compass recommends that caravan owners review their policies to ensure comprehensive fire cover, maintain an inventory of contents, and understand their entitlements to temporary accommodation or replacement items.

“Fire spreads fast, just one spark can be devastating,” Minnear added. “But by taking these simple steps, owners can protect their property and their loved ones. Prevention is always better than cure.”

Compass Insurance
0344 274 0276
www.compass.co.uk

With nearly four decades of experience, timber lodge specialists Pinelog Ltd have helped shape some of the UK’s most stylish and successful holiday park accommodation. Their expert design team has shared ten essential tips for creating a luxury lodge that delivers comfort, visual appeal and long-term guest satisfaction.

1. KNOW YOUR AUDIENCE
Design decisions should start with a clear understanding of your target market. One-bedroom retreats with hot tubs or saunas suit couples, while families seek larger lodges with open-plan layouts. Pet-friendly additions like boot rooms and dog showers are increasingly in demand.

2. PRIORITISE SUSTAINABLY
Guests are more eco-conscious than ever. Using responsibly sourced timber, adding renewable energy systems and prioritising insulation all reduce environmental impact and operational costs.

3. HEAT EFFICIENCY
To extend the rental season, modern heating solutions like panel heaters or wood burners should be paired with top-grade insulation.

4. MAXIMISE NATURAL VIEWS
Lodges should feel connected to their setting. Floor-to-ceiling windows and well-placed glazing bring in light and scenery, enhancing guest wellbeing.

5. DESIGN SMART LAYOUTS
A flowing kitchen-dining-lounge “triangle” supports social interaction and suits a wide variety of users, from couples to multigenerational families.

6. INVEST IN BEDROOM COMFORT
Spacious bedrooms with ample storage are a must, even in compact designs. Guests staying longer appreciate thoughtful design.

7. MAKE BATHROOMS BRIGHT
Smart storage, walk-in showers and features like skylights help small bathrooms feel luxurious and practical.

8. HIGH-QUALITY INTERIORS
Durable and attractive materials extend the lifespan of your lodge. High-spec finishes improve resale value and require less maintenance.

9. USE LOW-MAINTENANCE EXTERIORS
Pinelog - bedrooms with storage and pace Natural materials such as timber, ceramics and metal age well and maintain kerb appeal over time with minimal upkeep.

10. DESIGN FOR PURPOSE
Lodges for personal use can reflect individual taste, while rental lodges benefit from neutral palettes, robust finishes and ease of maintenance. Always design with the end-user in mind. Pinelog’s designs are renowned for their timeless style, comfort and robust performance.

Whether you’re looking to add new accommodation or start a holiday park from scratch, their expert guidance ensures every lodge delivers long-term value and guest satisfaction.

Pinelog Ltd
01246 942842
www.pinelog.co.uk/holiday-park-expertise/

There’s a quiet revolution rolling through the British countryside, and it’s running on diesel, solar and wanderlust… Motorhome ownership is booming and with it, a new kind of traveller is reshaping the tourism landscape.

Forget tour buses and pre-packaged trips, today’s explorers prefer self-sufficiency, open roads, and the freedom to choose their view each morning. For holiday park owners and managers, this is not a trend to watch from the sidelines.

It’s a golden opportunity to attract a growing, engaged and self-reliant audience that’s ready to spend, if you’re ready to welcome them.

WHY MOTORHOMES ARE NOT JUST PASSING THROUGH
Once considered the preserve of retirees and festivalgoers, motorhomes have gone mainstream. Driven by post-pandemic shifts, environmental awareness, and a craving for flexible travel, today’s motorhome owners are families, digital nomads, adventurers and comfort-lovers alike.

They’re skipping airports and checking out of hotels, opting instead for clean air, control, and communities on wheels. But here’s the catch: while they love the open road, they don’t want to rough it. They’re looking for safe, scenic, and well-equipped bases and that’s where you come in.

TODAY’S MOTORHOME GUESTS bring everything they need and they’re happy to pay for the things they value most: safety, service, and the freedom to roam.

FROM STATIC TO STRATEGIC
Traditionally associated with static caravans and summer getaways, holiday parks are now transforming into dynamic hubs for motorhome tourism. With the right facilities, you don’t just become a stopover, you become the destination. Motorhome travellers value:

• Full-service hook-ups: Electricity, water and waste disposal make extended stays easy.
• Flexible booking options: Cater to both overnight visitors and those settling in for the season.
• Modern comforts: Think laundry rooms, Wi-Fi, EV chargers, and even co-working areas.
• Scenic and secure settings: Gated access, helpful staff and quiet hours go a long way.

Add a view of the coast or countryside, and your park suddenly offers something that no roadside lay-by or city car park can.

WHY IT MAKES BUSINESS SENSE
Let’s break it down. Motorhome owners bring:

• Self-sufficiency: They don’t need you to provide beds or bathrooms, but they’re happy to pay for a clean, safe, connected space.
• Off-season income: Many tour year-round and actively seek out parks with winter availability.
• Repeat business: A good stay = loyalty. Many return to favourite parks annually or recommend them in active online communities.
• Low overhead for high reward: Unlike static units, touring pitches require less infrastructure and turnover.

With a little foresight, even under-used parts of your park can be turned into attractive hardstanding motorhome pitches, creating new revenue without major redevelopment.

WHAT MOTORHOMERS REALLY WANT (AND HOW TO DELIVER IT)
Meeting the needs of the motorhome market doesn’t mean luxury spas and nightly entertainment (although some will love that!). What matters most is a balance of autonomy and amenity. Here’s what they’re looking for:

• Ease of access: Wide, drive-through pitches and clear signposting.
• Solid ground: Hardstanding with level areas beats a boggy field every time.
• Connectivity: Reliable Wi-Fi and good mobile reception are now non-negotiable.
• Family & pet-friendliness: Play areas, dog walks, and fenced zones make a big difference.
• Social touches: BBQ spots, fire pits, or communal lounges help build community.

Add an online booking system (ideally with app functionality), and you’re ticking all the modern motorhomer’s boxes.

WHAT TYPE OF PARK ARE YOU?
It’s worth considering your niche. There’s space for everyone in the motorhome market—but your park doesn’t have to appeal to everyone.

• Family parks: Offer excitement, entertainment and practical convenience.
• Adult-only parks: Promise peace, quiet and curated experiences.
• Eco-retreats: Cater to conscious travellers with natural, minimalist setups.
• Luxury resorts: Attract those who want the comforts of a hotel with the freedom of the road.

By defining your offer, you can attract the right kind of motorhome guest, and keep them coming back.

DON’T GET LEFT BEHIND
So, if your pitches are ready, your facilities welcoming and your park easy to find and book, you’re not just accommodating motorhome guests, you’re becoming part of their story.

In return, they’ll bring loyal custom, word- of-mouth buzz, and a whole lot of wheels to your gates! It’s time to open up your park and your thinking, to the power of the self-sufficient traveller.

Motorhome Trader
www.themotorhometrader.co.uk

In today’s digitally driven world, guest expectations are evolving fast — and holiday parks, campsites, and glamping sites across the UK are rising to meet the challenge. From the initial booking to the end-of-stay farewell, the entire holiday experience is increasingly shaped by technology.

And for park owners and managers, embracing smart systems like online bookings and mobile guest apps isn’t just about keeping up — it’s about staying ahead. Whether you’re managing a family-friendly caravan park, a luxury glamping retreat, or a coastal touring site, digital tools have become essential for delivering the seamless, personalised service that modern travellers now expect.

Let’s take a closer look at how guest apps and online booking systems are transforming the industry — and how three companies are helping UK parks lead the charge.

FROM GLAMPING TO OWNERSHIP, CampManager’s Guest App supports every step of the guest journey.

YOUR PARK. YOUR BRAND. YOUR APP.
The team at CampManager understand that guests want convenience — and they want it on their phones. That’s why they’ve launched a powerful new Branded Guest App, tailored specifically for holiday parks, glamping sites, and touring parks. At its core, the app is about putting your brand in your guests’ pockets.

Available on both the Apple App Store and Google Play, the app features your colours, logo and messaging — giving you an identity that stays with your guests from booking to check-out, and even beyond. “It’s not just a tool, it’s an extension of your park’s experience,” says the CampManager team.

Guests can use the app to check-in digitally, explore site maps, access Wi-Fi codes, browse menus, and view local attractions or on-site events. For your team, that means fewer repetitive questions — and more time spent delivering great hospitality. But the functionality doesn’t stop there. The app becomes your central communication hub, with built-in messaging linked directly to CampManager’s system.

CUSTOM-BRANDED GUEST apps from CampManager keep your identity front and centre.

Whether a guest wants to ask about dog-friendly walks or amend a reservation, all messages are routed to the right team member and logged securely — no missed emails, no phone tag. From a revenue perspective, it’s also a powerful sales channel. Guests can book add-ons, pay balances, or rebook future stays at the tap of a screen.

App-exclusive offers, flash deals, and push notifications can drive repeat business, direct bookings, and seasonal occupancy boosts, all without relying on OTAs. For parks with holiday-home ownership, the app even acts as a digital showroom, showcasing your available stock and feeding warm leads straight into CampManager’s CRM.

And it’s not just for guests. Holiday-home owners can log in to request maintenance, gas refills or cleaning, with every task tracked in CampManager’s integrated Jobs & Tasks system. The result? A fully integrated, branded, end-to-end experience — for guests, owners, and teams alike.

SMART INTEGRATIONS from GemaPark help deliver modern, sustainable service.

GEMAPARK & PEMBREY’S SMART EVOLUTION
Down in Carmarthenshire, the award-winning Pembrey Country Park Family Caravan & Camping Park is showing just how impactful the right technology can be. Nestled in 500 acres of woodland and coastal beauty, Pembrey has long been a favourite with families seeking adventure and tranquillity.

A long-standing user of GemaPark, Pembrey recently elevated their guest experience with two digital upgrades: Pay-as-you-go electric pitches and a fully branded Guest App. Thanks to GemaPark’s integration with E-Pitch, guests can now pre-purchase electricity during the booking process and top-up from their phones or the hardware itself.

No queues, no meter readings, no lost credit — just seamless, real-time control that enhances convenience while supporting sustainability. As Mags Pullen, Commercial & Facilities Manager at Pembrey, explains: “The ability for guests to manage bookings, electric usage and activities in one place has greatly improved the experience. Our new app adds a personal touch while reducing our reliance on paper and physical resources.”

The app, developed in collaboration with Holidaymaker and fully integrated into GemaPark, gives guests instant access to all their booking details, payment history, activities, and now — even their electricity usage. It also allows for real-time notifications, updates on local events, and a completely paperless arrival and stay experience.

GemaPark’s forward-thinking, open API strategy means that these kinds of smart integrations are only becoming more common and more important. As Dawn Bee, Director of GemaPark, puts it: “We’re committed to connectivity. With our plug-and-play integrations, parks can pick the best tools for their needs and know it will all work together — simply and smoothly.”

AT PEMBREY COUNTRY PARK, guests top up electricity and manage bookings right from their phone.

DIRECT-TO-GUEST MARKETING
While the digital experience is evolving, the goal remains the same: great hospitality. As Allana Tigwell, Head of Marketing at Holidaymaker, points out: “Technology should enable, not replace. It frees up your team to spend more time with guests and less time on admin.”

Holidaymaker’s Direct-to-Guest (D2G) Marketing™ approach helps parks build a connected journey — starting from the moment a potential guest sees a lodge on social media. Through apps, screens and messaging tools, D2G keeps guests engaged throughout their holiday, delivering relevant content, reminders, and offers at just the right time.

Forward-thinking parks like Waterside Holiday Group and Freshwater Beach Holiday Park are showing what’s possible. From in-app AI chat, activity booking and real-time rebooking nudges, to on-site Seeview screens with local info, guests are kept in the loop, without needing to ask at reception. And importantly, this helps bring guests back into your ecosystem.

Instead of relying on OTAs or third-party platforms, branded apps and content help guests stay connected to your brand, long after they’ve left. Whether it’s reducing your carbon footprint with paperless check-ins, or encouraging in-stay upgrades with personalised offers, D2G tech turns one-time visitors into loyal fans.

HOLIDAYMAKER APPS, screens and AI chat helping guests stay informed, entertained and connected.

A SMARTER, MORE SUSTAINABLE FUTURE
One of the most significant advantages of online bookings and apps is their contribution to sustainability and operational efficiency.

From reducing paperwork and streamlining check-in, to cutting down on power waste with smart metering, these tools support both environmental goals and bottom-line savings. More importantly, they support a more human experience. By automating repetitive admin tasks and enabling better communication, they free your team to do what they do best: create welcoming, memorable stays.

Today’s guests aren’t just booking beds, they’re booking experiences. And digital tools, when used right, make those experiences smoother, richer, and more connected.

D2G TOOLS KEEP GUESTS in the loop without pulling staff away from the front line.

YOUR PARK, EVOLVED
The future of holiday park management is not about replacing people with screens — it’s about supporting people with smart, flexible tools.

Whether you’re looking to:
• Reduce OTA commission and increase direct bookings
• Deliver five-star communication from pre-arrival to post-check-out
• Provide smarter on-site services with less manual admin
• Or just bring your brand to life in a guest’s pocket

...then CampManager, GemaPark and Holidaymaker have the technology and expertise to help you get there. As the UK staycation trend continues to grow, the parks that will stand out are those that blend modern tech with traditional hospitality, creating experiences that are personal, seamless and brilliantly memorable.

Ready to bring your park into the palm of your guests’ hands?
Explore these leading providers:

CampManager
www.campmanager.com

GemaPark
www.gemapark.co.uk

Holidaymaker App
www.holidaymakerapp.co.uk

Unlocking the potential of swimming pool at your site...

From serene morning swims to chaotic family splash sessions, swimming pools have long been a key draw for holidaymakers across the UK.

Whether it’s the thrill of a flume, the sensory joy of a splashpad, or the luxurious calm of a hot tub, aquatic attractions continue to be a powerful way for holiday parks to boost appeal, increase bookings, and improve guest satisfaction.

But in 2025, swimming pools are not just about water, they’re about experience, safety, accessibility and even profitability.

"Swimming pools are not just about water, they're about experience, safety, accessibility and even profitability."

A POOL IS JUST THE BEGINNING
A well-designed pool area is more than a place to cool off. It’s a hub of activity, a selling point on brochures, and increasingly, a profit centre in its own right. That’s where specialists like Ustigate Waterplay come in.

Their installations go beyond traditional pools to create immersive aquatic play spaces that work for all ages and abilities — even where space or staffing is limited. Ustigate’s innovative splash pads, for instance, are especially well suited for holiday parks. Because they don’t have any standing water, they require no lifeguards, and are therefore low-maintenance, safe, and accessible.

They’re perfect for outdoor play areas and create fantastic visual impact, with over 15 features capable of running from the same water management system as a traditional pool. According to Ustigate, the modern pool experience should not “stand alone.” It should be part of a broader strategy to maximise fun, inclusivity, and efficiency in every square foot.

Their installations often include lazy rivers, interactive water cannons, and customisable water features designed by their long-standing partner, Vortex Aquatic Structures International Inc, who offer a portfolio of over 300 products. We create a space that entertains a multitude of guests simultaneously, whether that’s kids racing through water tunnels, teens battling with spray cannons, or families relaxing under shaded structures by the pool.

FOR LEISURE OPERATORS, water testing isn’t just a routine task, it’s a critical part of keeping guests safe and happy.

TESTING TIMES
However fun or visually impressive your aquatic offering might be, nothing is more important than safety and that starts with the water itself. Enter The Tintometer Ltd, who provide vital equipment for routine and regulated water testing in pools and spas.

Their Lovibond® MD150 photometer is fast becoming a go-to for leisure operators across the UK, especially in parks with multiple facilities or hot tubs in private lodges. The MD150 allows for accurate and efficient testing of chlorine, bromine, pH, calcium hardness, alkalinity and cyanuric acid — all with a user-friendly digital interface.

Crucially, it also helps parks comply with HSG282, the Health and Safety Executive’s guidance for hot tubs and spa pools — which are now widely featured in glamping pods, luxury lodges and cabins. “Accurate, fast testing isn’t just about compliance,” says a spokesperson from The Tintometer Ltd.

“It’s about protecting your guests, your staff, and your reputation. The MD150 gives operators the tools they need to meet the high expectations of health officers, insurers and today’s savvy holidaymakers.” The device’s portability makes it ideal for large sites, and ongoing service and calibration support helps ensure long-term performance and peace of mind.

SPLASH ABOUT provide bespoke retail solutions and branded products, giving your swimming pool facilities the retail wow factor.

TURNING POOLS INTO PROFIT CENTRES
Swimming pools have traditionally been considered a cost centre — expensive to maintain, staff and heat. But what if they could generate income too? That’s the question answered by Splash About, who are helping holiday parks across the UK transform poolside areas into high-performing retail spaces.

Working with over 85% of UK holiday park operators, including household names like Haven and Center Parcs, Splash About brings what they call “retail theatre” to poolside merchandising. Their formula is simple but powerful: great products, clever displays, and a smart stock management system.

From UV-protective wetsuits and swim nappies to toys and goggles, Splash About offers a full range of swim and water play products. These are merchandised on custom-designed, durable displays that thrive in the humid, high-traffic poolside environment. Their unique back-end portal system even automates reordering, keeping shelves looking full without overloading on-site storage.

“This approach works,” says Managing Director Lesley Beach. “Some of our partners have seen poolside retail quadruple, moving pools from cost centres to profit centres.” For holiday parks looking to add a revenue stream without expanding their footprint, this is a proven solution.

THE YORKSHIRE SPA RETREAT were crowned overall Winner of Holiday Park Pool of the Year in the 2023 UK Pool & Spa Awards.

RECOGNISING EXCELLENCE
Of course, the holiday park industry is filled with innovation, creativity and quality — all of which are celebrated at the UK Pool & Spa Awards. These prestigious awards recognise excellence in design, management, and customer experience across all sectors of the wet leisure industry.

For holiday park operators, it’s a chance to benchmark standards, discover new suppliers, and even gain a valuable marketing edge by being shortlisted or winning an award.

From eco-conscious filtration systems to high-tech water features and inclusive splash zones, the awards provide a snapshot of the very best in British pool design and operation.

If you’re proud of your pool facilities, whether newly installed or lovingly maintained, the UK Pool & Spa Awards are a brilliant opportunity to showcase your efforts and earn industry recognition.

A USTIGATE SPLASHPAD is great because it offers water play without water depth, making it inclusive, accessible, safe and fun for everyone.

PLANNING FOR THE FUTURE
The way guests use pools is changing. They want more than just a dip, they want experiences, comfort, and personalisation. Meanwhile, operators need to balance this with safety, staffing, sustainability, and space constraints.

Today’s swimming pool offering needs to work hard, not just during peak summer weeks but year-round, come rain or shine. That might mean adding a heated splashpad for shoulder season appeal, investing in automated water testing to free up staff time, or turning your poolside into a miniature high street.

Whatever the size or style of your site, there are now smarter, safer, and more profitable ways to use aquatic facilities to their fullest. Whether you’re running a coastal caravan park, a woodland glamping retreat or a luxury resort, your pool can be a standout feature — one that guests remember, share, and return for. Now might just be the time to dive in!

CONTACT INFORMATION:

Lovibond Water Testing
www.lovibond.com

Splash About
www.splashabout.com

Ustigate Waterplay
www.ustigatewaterplay.co.uk

UK Pool & Spa Awards
www.ukpoolandspaawards.co.uk

A New Fully Managed WiFi Service for Parkdean Resorts...

Parkdean Resorts, the UK’s leading holiday park operator, runs 65 parks across England, Scotland, and Wales. Each year, over 3 million guests and 20,000 homeowners rely on its WiFi.

Reliable WiFi is essential—not just for guest satisfaction and loyalty, but also for operations like mobile payments, ordering, and team support. When the old system had reached its limit, Wifinity stepped in to upgrade the infrastructure, boosting performance for both guests and staff.

WIFINITY PROVIDED
• Great connectivity for guests, employees and secure operations
• Simplified guest WiFi user experience
• Premium ‘paid for’ and freemium tiers
• Scalable network to cope with park expansion
• Fully managed service
• Cost effective integration with existing infrastructure

Site surveys began in 2019 and continued through the 2020 COVID-19 closures. Parkdean Resorts used the downtime to restructure and upgrade its WiFi, preparing for growth, expansion and rising guest demand. The upgrade included a direct-to-van (DTV) setup with Cambium backhaul, Ruckus access points and a fully branded captive portal for easier guest access.

A corporate SD-WAN delivers high-speed local internet for cloud services, while a VPN overlay links to private datacentre systems. Both corporate and guest networks are fully managed by Wifinity, which ensures performance, handles network operations with Parkdean, and provides 24/7 UK-based support—so staff can focus on giving guests a great holiday.

THE GUEST USER JOURNEY
• “One and done” process: User connects to login page
• Key lasts indefinitely: Account created key shown and sent
• Works with any device: Home-like connection process
• No interruptions: No need to re-login or re-enter the password

Most of the park is covered, allowing guests to roam without drop-offs, and staff devices stay connected too. During its first full season with the new guest WiFi solution:
• More than 500,000 individual accounts were created
• The premium, paid service generated added revenue
• There was a 400% increase in devices using the optimised DPSK user journey
• Customer satisfaction ratings increased
Wifinity and Parkdean continue to collaborate to improve service and respond to feedback, aiming for a successful 2025 and high guest satisfaction.

THE UPGRADE NOW DELIVERS WIFINITY PROVIDED
• Park-wide, high-speed internet access
• Corporate WiFi service with firewall to run EPOS, guest services and corporate devices
• Automatic onboarding for corporate managed devices with certificate-based network authentication for Parkdean Resorts’ MDM services
• Streaming and entertainment across devices
• High quality VOIP and video calls, supporting remote working
• Home-like guest onboarding using DPSK
• Free or premium ‘paid for’ options
• Flexible plans by day, weekend, week, month or year
• Fully branded Park Connect service
• 24/7 customer services, co-branded communications, help guides
• Monthly service reviews, for customer satisfaction and troubleshooting
• Proactive issue identification and resolution for a better overall network service

Wifinity
020 8090 1290
www.wifinity.co.uk/holidayparkscene

Park owners stay one step ahead thanks to dedicated supplier network...

Ask any delegate what the biggest takeaway has been from the annual Hoseasons Owners Conference over the last few years and one message is likely to come back loud and clear - invest in hot tubs! What started as a ‘nice to have’ for a few early adopters has become a total game changer for savvy owners looking to attract more guests to their park, command higher rental rates and maximise their returns.

In the first half of this year lodges and holiday homes with hot tubs in the Hoseasons portfolio achieved a 52% higher Average Weekly Rate (AWR) than those without. No wonder then that the brand has seen a 30% increase in the number of units adding hot tubs – an evergreen asset with relatively low CapEx and OpEx requirements, where perceived customer value clearly outweighs actual costs to install and maintain.

Always attractive to a broad demographic, including couples, families and groups of friends, hot tubs are also becoming increasingly popular with guests embracing hot and cold water contrast therapy as part of the ever-growing trend for wellness tourism - especially when paired with ice baths, saunas and covered pergolas to extend year-round appeal.

So… investing in hot tubs is a ‘no brainer’, but while knowing ‘what’ to do to capitalise on a market trend is one thing, knowing ‘how’ to do it is another matter. That’s why Hoseasons offers Hoseasons Connect – a strategic partner network of trusted suppliers offering nearly everything a new or existing holiday or lodge park might need to start from scratch, innovate or future-proof their location.

LAUNCHED IN 2022, THE HOSEASONS Connect network currently offers one-stop-shop access to more than 20 reputable suppliers. Picture courtesy of the Yorkshire Spa Retreat.

Launched in 2022, the network currently offers one-stop-shop access to more than 20 reputable suppliers including providers of accommodation, hot tubs, outdoor living equipment, park management software, housekeeping services, access controls, interior furnishings, architecture and design, insurance, print and signage, capital allowances and training services (including hot tub maintenance!).

More than 100 leads have been generated for network members in the last two-and-a-half years, with accommodation owners seeing a wide range of benefits from dealing with experts in their field, including Jacuzzi and Pinelog.

Miles Dewhurst, CEO at Yorkshire Spa Retreat – part of Hoseasons’ Magnificent Collection, works with Hoseasons Connect partners 1 Stop Spas and Leisure and Rix Leisure (Victory Leisure Homes and Prestige Lodges).

He says: “The real added value you get from being able to access the Hoseasons Connect community is not just the products and services themselves, it’s also the insights and innovations these trusted suppliers bring to the table that mean you’re always aware of what’s driving the market, and what might be the next big thing before investing in growth.”

HOSEASONS CONNECT gives owners access to expert suppliers like 1 Stop Spas, Omar Lodges, and HLF Group.

Phil Mackay, Director of Hire Fleet at Raywell Hall Country Lodges – Hoseasons’ current Best in Britain for lodges and parks - is also a big advocate of Hoseasons Connect and has a longstanding relationship with accommodation supplier Omar Lodges. He says: “We realised a long time ago that competitive advantage comes from constantly innovating to stay one step ahead of the rest, and that means working with the best partners along the way.

The fact Hoseasons has brought all these suppliers together in one network is not only incredibly helpful for parks like us, it also very clearly demonstrates their commitment to helping us grow both our income and profitability.” David Hall, Head of Commercial Strategy and Transformation at Northumbrian Water – the parent company of Kielder Waterside – is also a fan of the network.

Working closely with accommodation suppliers Oakgrove Lodges and furniture suppliers HLF Group, he says: “The most important thing about any supplier is that they understand your business. Both Oakgrove and HLF deliver exceptional quality and service and come with a reassuring Hoseasons seal of approval.”

All new owners joining the Hoseasons portfolio are invited to access the Hoseasons Connect community and take advantage of a range of key business contacts, promotional material, discounted rates and other benefits.

WELLNESS-FOCUSED stays are on the rise – hot tubs, saunas and outdoor living drive year-round picture courtesy of Raywell Hall Country Lodges.

Paul Shoebridge, Business Development Director at Awaze – the parent company of Hoseasons – says: “We want to do everything we can to give our owners the best chance of maximising their ROI. Hoseasons Connect brings together the best suppliers in the business so that small family-run operations to large corporate parks can make informed choices about the best way to future proof their customer offer.” For more information about Hoseasons Connect, or to request a digital prospectus please get in touch.

Hoseasons
0345 268 1500
supplypartnerships@hoseasons.co.uk

Raywell Hall Country Lodges
01482 300801
www.raywellhall.co.uk

Yorkshire Spa Retreat
01439 413102
www.yorkshire-spa-retreat.co.uk

RAYWELL HALL’S AWARD-WINNING team with Gemma Brown from Hoseasons (centre), celebrating success at the Owners’ Conference.

LODGES AND HOLIDAY HOMES with hot tubs in the Hoseasons portfolio achieved a 52% higher Average Weekly Rate (AWR) than those without, picture courtesy of Raywell Hall Country Lodges.

Visitor registration is now open for The Glamping Show 2025, the UK’s leading business-to-business event for the glamping sector. Taking place from 18th-20th September at Stoneleigh Park in Warwickshire, this unmissable Show offers free entry, giving you access to the UK’s most comprehensive collection of products and services for glamping, holiday parks, caravan sites, and camp sites.

Explore an impressive line-up of over 100 exhibitors showcasing everything from bell tents, pods, wigwams, shepherds’ huts, cabins and gypsy caravans, to eco toilets, portable washrooms, storage containers, hot tubs, lighting, fire pits, barbeques, accessories, and so much more.

Alongside the exhibition, your free ticket also allows entry to an invaluable programme of seminars designed to help you maximise return on investment, whether you are already operating a site or planning to launch one soon.

Don’t miss this opportunity to see the latest innovations, gain expert insight and connect with suppliers and fellow site owners to drive your business forward. So, what are you waiting for? Put the date in your diary and claim your FREE TICKET today on our website, simply click ‘Register’ and secure your place.

The Glamping Show
01582 767254
www.theglampingshow.com

GROW YOUR ESTABLISHED Glamping Business, image credit Yurts for Life

LEARN FROM THE EXPERTS with over 11 industry professional speakers

The Land Leisure & Tourism Show is the UK’s largest event dedicated to holiday parks, leisure, attractions, and rural businesses. The show provides a creative space where you can gather ideas and learn from other experts in the field.

Whether you’re an established industry professional seeking fresh concepts or a newcomer looking to maximise your land’s potential, this event provides a unique platform for networking, learning, and innovation.

This year’s show offers an unmissable opportunity to explore the latest trends, connect with leading suppliers, and discover innovative solutions to enhance your business. Plus, with the Farm Business Innovation Show running alongside, farmers and landowners can access even more expert guidance on diversification and land optimisation.

For 2025, we’re placing an even stronger emphasis on hospitality offerings, helping holiday park operators and rural businesses expand their services and increase profitability. Expect tailored insights into enhancing guest experiences, adding premium facilities, and implementing effective marketing strategies to drive success.

Whether you’re looking to source new products, gain expert advice, or network with industry leaders, the Land Leisure & Tourism Show is the must-attend event to take your business to the next level. Join us on 5-6 November 2025 at the NEC Birmingham and be part of the UK’s most influential event for the tourism sector. Scan the QR code to register for your free ticket today.

The Land Leisure & Tourism Show
www.lltshow.com

LLT IS THE LAUNCHPAD for your next big SHO idea

EXPLORE THE LATEST innovations and speak directly with leading suppliers

Stoneleigh once again proved why The World of Park & Leisure Homes Show is the premier event in the industry calendar. This year’s show radiated unity, passion, and professionalism, with exhibitors and supporters coming together from across the UK and beyond.

From park operators and manufacturers to suppliers of decking, solar panels, chassis, finance, estate agents, insurance, independent experts, outdoor furniture etc. etc. The event was a true showcase of the sector’s breadth and innovation. The spirit of collaboration was unmistakable.

In a challenging economic climate, the importance of working together was clear and embraced. The connections made and strengthened at Stoneleigh highlighted the collective commitment to driving the industry forward.

Visitor numbers were strong, and the atmosphere was charged with energy and enthusiasm. Beyond business, Stoneleigh continues to be a space where lasting connections are formed and the spirit of the industry is celebrated.

A highlight of the event was the special recognition given to organisers Jo and Pat, who received the Outstanding Services to the Park & Leisure Home Industry award — a moment of well-deserved pride. As the curtains close on Stoneleigh 2025, anticipation is already building for an even more exciting 2026.

World of Park & Leisure Homes Show
01789 491451
www.parkhomeandleisure.co.uk

The UK holiday park and caravan sector is experiencing an unprecedented boom as staycations remain the preferred choice for British holidaymakers. With international travel costs soaring and environmental concerns influencing decisions, more people are opting for domestic holidays, presenting both opportunities and challenges for holiday park operators.

Recent industry reports highlight a 25% rise in bookings for UK holiday parks compared to pre-pandemic levels. Initially spurred by COVID-19 restrictions, the staycation trend has remained strong despite the reopening of international travel.

Economic uncertainty, high fuel prices, and the rising cost of overseas holidays have reinforced the appeal of UK-based breaks. Additionally, increasing sustainability awareness is driving holidaymakers to seek low-carbon alternatives, further boosting demand for caravan and lodge holidays.

OPPORTUNITIES FOR HOLIDAY PARK OPERATORS
To meet evolving customer expectations, holiday park operators are embracing innovation and investment in key areas:

• Enhancing Accommodation: Many parks are introducing premium lodges, glamping pods, and eco-friendly cabins to attract a wider demographic. High-quality, self-catering options with modern amenities ensure a comfortable and enjoyable stay.
• Sustainability Initiatives: With eco-conscious travel on the rise, parks investing in renewable energy, water conservation, and waste reduction are gaining a competitive edge.
• Technology Integration: Contactless check-ins, digital guest experiences, and app-based bookings streamline operations and enhance customer satisfaction.
• Expanding Activities and Attractions: To rival international destinations, many parks are developing adventure parks, wellness retreats, and themed entertainment to broaden their appeal.

With staycations firmly established as a dominant travel trend, the future looks bright for UK holiday parks. Operators prioritising innovation, sustainability, and exceptional customer experiences are best positioned to thrive in this rapidly evolving market.

MSP RACHAEL HAMILTON flew the flag for Scotland’s tourism industry (on 24 March) when she visited a popular Borders holiday park.

MSP Rachael Hamilton championed Scotland’s tourism industry on 24 March with a visit to Cockburnspath Holiday Park in Berwickshire during Scottish Tourism Month. Situated between Berwick-upon-Tweed and Dunbar, the park boasts a scenic backdrop of the Lammermuir Hills.

Ms Hamilton was welcomed by park manager Zoe Dixon and business owner Frank Maguire, who guided her on a tour of the extensive grounds. Cockburnspath Holiday Park is part of the Meridian Parks group, founded in 2009 by Mr Maguire’s father.

The MSP learned about the park’s tranquil setting, which offers families the opportunity to own a holiday home while preserving local wildlife and flora. Ms Hamilton also viewed luxury holiday homes, available from under £20,000.

Mr Maguire highlighted the park’s role in sustaining local businesses without impacting housing stock or property prices. “Tourism is vital to the Borders economy, and it’s fantastic to see how this park supports local jobs,” said Ms Hamilton. More information is available on the Cockburnspath Holiday Park website.

Beth Connor visits Loch Tay Highland Lodges...

Tucked away in the heart of the Scottish Highlands, Loch Tay Highland Lodges offers visitors an unforgettable escape into nature. With breath-taking landscapes, a wealth of outdoor activities, and first-class accommodation, this scenic retreat provides the perfect mix of adventure and relaxation.

Holiday Park Scene Magazine recently paid a visit to this hidden gem to uncover what makes it such a sought-after destination for holidaymakers. Situated on the banks of the majestic Loch Tay, the holiday park enjoys panoramic views of the surrounding mountains and shimmering waters.

The tranquil setting provides an idyllic backdrop for those seeking a break from the hustle and bustle of everyday life. As we arrived, the still, spring-cool air carried a refreshing crispness, perfectly complementing the serene beauty of the Highland landscape.

Loch Tay Highland Lodges offers a diverse range of accommodations, seamlessly blending comfort with the park’s breath-taking natural surroundings. Guests can choose from glamping domes, premium lodges, and traditional camping pods, each designed to provide a unique yet cosy retreat.

LOCH TAY HIGHLAND LODGES was nothing short of spectacular.

For those seeking a more exclusive getaway, the park’s Exclusive Houses provide spacious, high-end accommodation with stunning views and top-tier amenities. Meanwhile, the Premium Woodland Cabins stand out for their luxury features, including floor-to-ceiling windows that frame the serene Highland landscape and some with Hot Tubs.

Thoughtfully furnished, these hexagon-shaped cabins allow guests to enjoy modern comforts while staying immersed in nature. Their Signature Lodges are the highest, most luxurious grade of accommodation offering, ensuring every traveller finds their ideal stay.

Whether opting for glamping, luxury lodges, or a traditional camping experience, guests can enjoy the perfect blend of comfort and nature at this stunning Highland retreat. Loch Tay is a haven for outdoor enthusiasts.

The park’s prime location offers a wide range of activities to suit all ages and interests. Guests can take to the water with kayaking, paddleboarding, and fishing, while those who prefer to stay on dry land can enjoy scenic hiking trails, mountain biking, or even archery.

OFFERING PET-FRIENDLY accommodation, ensuring that your furry friends can join in on the adventure.

During our stay, we embarked on a guided boat tour of the loch, where we learned about the area’s rich history and if you’re lucky you’ll spot some local wildlife, including ospreys and red deer. For a slower pace, visitors can simply relax by the water’s edge, enjoying a peaceful afternoon with nothing but the sound of nature surrounding them.

No visit to the Highlands would be complete without sampling some local cuisine, and Loch Tay Highland Lodges does not disappoint. The on-site Boathouse Kitchen & Bar serves up a delicious menu featuring fresh, locally sourced ingredients. Offering hearty comforting evening meals, every dish is a testament to the region’s rich culinary heritage.

Loch Tay Highland Lodges is a fantastic destination for families. The safe and spacious environment allows children to explore freely, while the park’s facilities ensure there is never a dull moment. The dedicated children’s play area, 18-hole disc golf course, and wildlife trails provide endless entertainment, making it an ideal choice for family getaways.

Our time at Loch Tay Highland Lodges was nothing short of spectacular. Whether seeking adventure, relaxation, or a bit of both, this Highland retreat offers something for everyone. The stunning location, diverse accommodation options, and exceptional facilities make it a must-visit destination for anyone looking to experience the magic of Scotland.

Loch Tay Highland Lodges
01567 820323
www.largoleisure.co.uk/holiday-parks-scotland/loch-tay

Putting the needs of their customers at the heart of their business is the philosophy of Largo Leisure, owner and operator of half a dozen award-winning Scottish holiday parks. Largo Leisure Parks was founded in 2003 when it acquired its first holiday park in Scotland, Sauchope Links Park in the East Neuk of Fife.

Over the years, three further parks joined the portfolio: one more in Fife - Letham Feus Holiday Park, and two in Perthshire - Loch Tay Highland Lodges, and Braidhaugh Holiday Park. In March 2022, Largo Leisure Parks was acquired by Limerston Capital.

Perthshire’s Cruachan Farm Caravan and Camping Park was acquired in 2023 and in 2024, Campsite Glen Holiday Park, close to Glasgow, joined the group, making a total of six parks. Each Largo Leisure park has its own unique characteristics and offers a varied choice of holiday accommodation to rent and own including self-catering glamping, wooden cabins, cottages, deluxe beach huts, premium lodges, and caravans.

With a 50/50 split between holiday home rental and ownership across the portfolio, all parks share a common theme, providing luxurious accommodation in stunning natural surroundings. Considered a flagship park of the group, Loch Tay Highland Lodges is situated on the private Milton Morenish Estate in Killin, Perthshire.

ONE OF TWO LUXURY Loch Tay Highland Lodges that are available for holiday rental at Loch Tay.

Acquired in 2006, the park offers an exceptional base for a holiday in one of the most beautiful parts of Scotland. Visitors can choose from the widest variety of accommodation: from camping and glamping in Geodesic domes and wooden pods, to Scandinavian-built holiday lodges, and two luxury large self-catering houses that can sleep up to eight and ten guests respectively.

“Our two luxury houses in Loch Tay are the epitome of luxury holiday homes and the flagship rental accommodation at our parks,” says Rachel Mabbs, Commercial Director at Largo Leisure Parks. “Both properties are perfect for large gatherings of family and friends. Loch Tay House boasts a hot tub for up to ten people and superb views of the Loch from its balcony.

We added the architect-designed Mill House in 2020. This stunning four bedroom home also offers a large hot tub, and a secluded, tranquil setting in amongst pretty woodland with scenic mountain views. Mature, private gardens, fire pits and the finest fixtures and furnishings complete both houses.” Whatever accommodation they choose, guests staying at Loch Tay Highland Lodges can take advantage of a host of activities that showcase the best of the park’s natural setting.

From archery, hill walking, bird watching and golf, to canoeing, boat hire and stand up paddle boarding courtesy of the on-site activity provider, In Your Element, Scotland After an active day out on the water or out and about in the countryside, it’s time to enjoy the waterside setting and delicious Scottish delicacies of The Boathouse Kitchen & Bar.

BEACH HUT accommodation with wood-fired hot tub at Sauchope Links Park.

Elsewhere in Scotland, 2024 saw two large developments within the Largo Leisure group. Their seaside holiday park, Sauchope Links, benefited from an £800k investment in July to create eight new holiday home pitches and five new units. Sauchope Links offers an innovative mix of accommodation including one bedroom beach huts and glamping pods, with a few offering hot tubs.

The park’s enviable setting, moments from the idyllic fishing village of Crail, and just ten miles from Scotland’s home of golf, St Andrews, means that Sauchope Links is also a popular choice for holiday homeowners. The park offers a variety of new and used lodge-style homes for sale including those from leading manufacturers such as Willerby and Prestige.

In September 2024, a £350k development at Braidhaugh Holiday Park in Crieff saw the introduction of 14 new caravans. The project was a key part of ongoing investment from Largo Leisure’s owners, Limerston Capital, demonstrating their commitment to enhancing Scottish tourism and supporting local economies.

Nestled on the banks of the scenic River Earn, on the doorstep of the historic market town of Crieff, Braidhaugh is an ideal base for a self-catering countryside holiday. “Previously, we only had contemporary lodges and glamping pods at Braidhaugh,” explains Rachel Mabbs.

PET-FRIENDLY holidays are encouraged at Largo Leisure Parks.

“Since the site was already popular for its hard-standing touring pitches, we decided to landscape this area and expand our accommodation choice with some more traditional caravan units to cover a greater range of price points. The park now offers four new rental units: two 2-bedroom caravans, and two 3-bedroom caravans. One of each size is pet-friendly accommodation also.”

As part of the same re-development, ten new caravans for holiday home ownership were also added to the park. Further expansion is also planned. “During the development work, our team worked closely with the David Bellamy Conservation Scheme to help sustain the many animal, bird and plant species in the grounds,” says Rachel Mabbs.

“The work included the planting of native trees and hedgerows, as well as maintaining areas of wildflowers to provide new and protect existing wildlife habitats.” With parks situated in some of the most beautiful parts of Scotland, Largo Leisure embraces their commitment to the environment wholeheartedly.

Recycling facilities encourage greater responsibility for guests and staff at all the parks, and many of the glamping accommodations offer wood fired hot tubs that are greener and more sustainable. They are also more in keeping with the natural surroundings.

RETREAT LODGES AT SAUCHOPE LINKS PARK.

“Each park page on our website promotes the local wildlife, historical sites and other local attractions in the area. We’re also planning to create wildlife guides for each of our parks to point out the many animals and birds which can be seen from our parks and in the local area,” explains Rachel Mabbs. The organisation is also keen to give back to the wider community.

Through their active partnership with the charity ‘Give us Time’, Largo Leisure donates much-needed respite breaks to UK military families facing difficulties. During 2023 and 2024, a total of 58 breaks were pledged, offering a chance for families to reconnect and enjoy quality time together away from the pressures of daily life.

Encouraging guests to switch off and unwind is at the heart of the Largo Leisure business model. The parks offer an enticing choice of accommodation, much of it pet-friendly, and first-class facilities – no big, noisy entertainment venues here. Moreover, it’s the tremendous natural beauty of their locations that is the big attraction.

Expanding their parks so more people can enjoy Scotland’s magnificent countryside, is key to Largo Leisure’s future development. Most recently, the group has responded to the opportunity – and challenge - of increasing last-minute demand by introducing flexible arrival days and two-night weekend stays with a late check-out on a Sunday. No visit is too short for guests to appreciate Scotland’s natural splendour.

Largo Leisure
01567 820323
www.largoleisure.co.uk

How Water Play is making a big splash in the Holiday Park industry...

In an era where guest expectations are higher than ever and competition is fierce, water play is quickly becoming one of the most powerful tools in the holiday park operator’s arsenal. Across the UK and Europe, parks of all sizes are recognising that innovative aquatic attractions aren’t just for cooling down, they’re driving footfall, extending stays and creating lifelong memories.

For site owners and managers looking to refresh or expand their facilities, two leading players Ustigate Waterplay and Edsun are delivering exciting, energy-efficient, and inclusive water play experiences that cater to every age and ability. From playful splashpads to adrenaline-pumping waterslides, the latest developments in water play are offering a whole new level of engagement for families and thrill-seekers alike.

FRESHWATER BEACH HOLIDAY PARK’S multi-racer slide and Elevations™ have transformed the pool. Photo Credit: USTIGATE WATERPLAY.

DESIGNING FOR FUN, BUILT FOR THE FUTURE
Ustigate Waterplay, with over 50 years of expertise in aquatic play, continues to push boundaries in both design and sustainability. Partnering with world leaders Vortex Aquatic Structures International and wiegand.waterrides, Ustigate creates water attractions that are visually striking, tactilely engaging, and operationally efficient. “Our mission is to maximise fun while minimising resource use,” explains a Ustigate spokesperson.

“Whether we’re designing a brand-new splashpad or modernising an existing pool, every element is planned with inclusivity, energy efficiency, and long-term adaptability in mind.” This philosophy is best illustrated through their recently completed project at Freshwater Beach Holiday Park in Bridport, Dorset.

USTIGATE’S NEW VECTORY™ collection
offers a fresh take on splashpad interactivity.

FRESHWATER BEACH HOLIDAY PARK, DORSET
Freshwater Beach, a popular privately owned holiday park on the Jurassic Coast—underwent a significant aquatic upgrade in early 2025. Ustigate replaced a single-lane waterslide with a multi-racer version capable of entertaining three riders simultaneously.

The transformation also included the installation of Vortex Elevations™, an action-packed water structure filled with climbing features, interactive spray bars, cascading floral showers, and the ever-popular Seeflow™ dumping buckets. According to Tristan Brookes, the park’s Swimming Pool Manager, the impact has been immediate:

“Working with Ustigate Waterplay has been an absolute pleasure. From concept to completion, the process was seamless, and the finished result has far exceeded expectations. The guest feedback—even before opening— has been overwhelmingly positive. We’re confident it will be a major driver of visitor numbers this season.”

General Manager James Newman echoes the sentiment: “This project is part of our wider redevelopment strategy. Not only does the new facility look fantastic, but we’ve also reduced humidity in the pool hall and made the environment more comfortable and efficient to run. It’s a win-win.”

PARK HOLIDAYS’ CHICHESTER Lakeside Holiday Park scooped Swimming Pool Awards in February.

WHAT’S NEW FOR 2025
For operators looking to invest in the latest aquatic trends, Ustigate’s new VECTORY™ collection offers a fresh take on splashpad interactivity. With nine brand-new elements and three innovative technologies—Twistflow™, Pulsespray™ and DualSpray™—children can rotate, push, and pull their way to unexpected splashes and strategic group play.

The collection includes Dynamik, a series of low-level water wall obstacle courses, and Apex, a thrilling dual-sided feature where competitors battle to tip a water bucket over their opponent. Also turning heads in 2025 is the Watergarden range—nature-inspired features such as Helico Butterflies, spinning orbs, and floral showers that provide both sensory stimulation and visual appeal.

Its water play that’s not only fun but deeply connected to the natural world. Ustigate’s CoolHub™ is a multi-functional chill-out zone that blends relaxation with playful engagement.

Available in six Abrio modules, CoolHub™ includes shaded benches, a soft rain curtain, stone weirs for flow play, and integrated solar LED lighting. It’s ideal for extending guest dwell time and offering respite for families between more active water play sessions.

USTIGATE WATERLAY’S full suite of waterslides are sourced from their partner, wiegand.waterrides.

SMART, SUSTAINABLE, AND COST-EFFECTIVE
Water and energy efficiency remain central to Ustigate’s design ethos. Key innovations include:

• On-demand water activation: Play features remain dormant until a button is pressed, reducing water waste when not in use.
• Sequenced play zones: Features operate in groups or staggered bursts to conserve water while maintaining the element of surprise.
• Overspray zones: Reclaim and recycle water within the splashpad footprint.
• Remote-access controllers: Manage water usage, maintenance and scheduling from anywhere, via Ustigate’s smart plant room technology.
• Optional solar PV integration: Lower your site’s carbon footprint with solar support from Ustigate’s affiliated power experts, Burnell.

For multi-site operators, Ustigate’s Safeswap™ anchor system allows for seasonal product changes without excavation—making it easy to rotate features between parks or upgrade zones in phases.

CUSTOMISATION AND CREATIVITY WITH EDSUN
French specialist Edsun also brings more than 30 years of aquatic expertise to the table, offering ergonomic, safe, and vividly themed water play features. Their approach is especially appealing to sites looking for highly customisable elements that tie into broader branding or storytelling.

Edsun’s waterslides, made using RTM (Resin Transfer Moulding), are available in family-friendly and thrill-seeker variants. They come with a sleek, glossy finish and can be tailored to suit any environment in colour, layout, and theme. For younger visitors, Edsun’s wading pool accessories—including pirate ships, jungle animals, and water tables—bring gentle play and imaginative interaction into shallow water settings.

Beyond splash zones, Edsun also supplies durable timber and aluminium outdoor play equipment, blending beautifully into woodland or coastal settings. Their comprehensive design-to-installation service includes 3D visualisation, ensuring each site gets exactly what it envisions.

Each play area is more than a feature - it's a destination within your park.

PROVEN RESULTS ACROSS EUROPE
Edsun’s portfolio includes standout installations at major campsites and leisure parks, including Camping Amfora in Spain.

Clients praise the company’s flexibility, responsiveness, and ability to deliver creative solutions that resonate with family audiences. “Our aim is always to provide long-lasting, fun-filled experiences that drive repeat visits,” says an Edsun representative.

“Each play area is more than a feature—it’s a destination within your park.”

EDSUN INTERACTIVE water walls are great for all ages.

NOW’S THE TIME TO DIVE IN
Water play has evolved from passive paddling pools to interactive, strategic, and inclusive play zones that drive visitor satisfaction, boost site reputation, and offer impressive ROI.

Whether you’re reimagining an ageing facility or planning a new development, companies like Ustigate Waterplay and Edsun offer solutions that blend creativity, reliability, and forward-thinking sustainability.

As families continue to prioritise active, outdoor fun, there’s never been a better time to dive into water play!

EDSUN
www.edsunloisirs.com

USTIGATE WATERPLAY
www.ustigatewaterplay.co.uk

UK Pool & Spa Awards
www.ukpoolandspaawards.co.uk

SBLASH AQUA PARK IN PENMAENMAWR, Conwy, was launched last May and immediately captured the public’s imagination.

Elevating Toilet, Shower & Washroom Facilities on your site...

As UK holidaymakers continue to prioritise comfort, cleanliness, and eco-consciousness during their travels, the humble washroom has emerged as a key player in shaping guest satisfaction.

For owners and managers of holiday parks, caravan parks, campsites and glamping sites, upgrading toilet, shower, and washroom facilities is no longer a luxury – it’s an essential component of modern hospitality.

With new innovations in design, functionality, and sustainability, there’s never been a better time to invest in next-generation facilities.

BILLING AQUA DROME supplied and fitted by Total Cubicles.

WHAT GUESTS EXPECT IN 2025
Today’s Park guests seek facilities that are not just functional, but pleasant and hygienic. The days of draughty, dimly lit, and poorly ventilated toilet blocks are long gone. Visitors now expect washrooms to reflect the same quality they enjoy at home – if not better.

This shift has seen a boom in the popularity of cubicle systems that are durable, waterproof, hygienic, and visually appealing. Total Cubicle Solutions, a leading manufacturer and supplier in this space, is helping transform tired facilities into bright, modern, and stylish spaces.

Their cubicles, lockers and vanity units have enhanced sites like Park Holidays Ltd’s Sand Le Mere and Par Sands parks, and Billing Aqua Drome’s outdoor shower units, setting the bar for premium site amenities. “Our systems are built not only for durability and hygiene but also to help operators inject real style and identity into their washroom areas,” says a spokesperson from Total Cubicle Solutions.

“Each cubicle is customisable, making it easy to match existing branding and elevate the entire guest experience.” With high footfall throughout peak seasons, easy maintenance and longevity are just as important as aesthetics. Solid-grade laminate options provide a long-lasting, vandal-resistant solution that remains easy to clean and resilient in all weather conditions.

SAND LE MERE SINK and basin
supplied and fitted by Total Cubicles.

TACKLING THE WATER CRISIS HEAD-ON
Another major consideration for park operators is sustainability – particularly water conservation. With the UK facing mounting pressure on water resources, efficiency is now critical. One company at the forefront of water-saving technology is Cistermiser, which has welcomed Ofwat’s new £100 million Water Efficiency Fund as a pivotal move towards sustainable progress.

“We strongly support the fund and its potential to drive meaningful reductions in water usage,” says Richard Braid, Managing Director of Cistermiser. “But innovation doesn’t have to be complex. Our infrared urinal controls and sensor-activated WC dual flush systems are smart, effective, and proven to deliver real savings.”

Cistermiser’s EasyflushEVO, a leak-proof siphonic dual flush valve, is a standout example of this innovation. By eliminating below-waterline seals prone to wear and scale build-up, it provides a reliable solution to the UK’s 1.5 million estimated leaky toilets – each potentially wasting up to 400 litres of water a day.

Such technologies don’t just help holiday park operators cut water bills; they also ensure compliance with growing sustainability regulations. As the hospitality industry evolves to meet eco-friendly targets, adopting efficient washroom systems has become both a financial and environmental imperative.

The days of draughty, dimly lit, and poorly ventilated toilet blocks are long gone.

AWARD-WINNING STANDARDS IN GUEST FACILITIES
Holiday parks that go the extra mile in their washroom facilities are gaining recognition, too. The Loo of the Year Awards continues to celebrate the best in British washrooms, including caravan and camping sites.

The 2024 awards, held at the National Motorcycle Museum, honoured Bryndu Caravan Park’s Eva Tamaz-Szora as the UK’s top washroom technician. Her win underscores the importance of dedicated maintenance and high standards in ensuring exceptional guest experiences.

Becky Wall BEM, organiser of the awards, highlighted the broader impact: “Toilets and washrooms are an essential part of customer service. Celebrating those who prioritise cleanliness, accessibility, and care shines a light on what modern guests truly value.”

The awards’ rigorous 101-point grading system covers everything from signage and accessibility to hygiene and decor, inspiring operators to keep pushing standards higher.

WATER BILLS on the rise advise Cistermiser.

FUNCTION MEETS FLAIR
Washroom design is undergoing a renaissance. Whether it’s stylish vanity units, nature-inspired interiors, or enhanced lighting schemes, design is being used to both impress and serve.

Seamless surfaces, sensor taps, and contactless flushing all support hygiene while elevating the visual and tactile guest experience. Operators are now also investing in private shower pods, family-friendly washroom suites, and even accessible Changing Places facilities to accommodate visitors with complex needs.

The latter, championed by Martin Jackaman – recent recipient of the Loo of the Year Lifetime Achievement Award – are rapidly expanding across the UK, ensuring inclusivity for all.

DESIGN AND PRACTICALITY in abundance for this outstanding facility at Flamingo Land.

INVEST TO IMPRESS
Ultimately, upgrading washroom facilities isn’t just about style or environmental responsibility – it’s about guest retention and reputation. In a world where online reviews can make or break a destination, providing clean, modern, and well-managed washrooms is a business essential.

For those managing campsites, holiday parks, or glamping getaways, these upgrades can lead to happier guests, better reviews, and stronger bookings season after season.

With support from forward-thinking suppliers like Cistermiser and Total Cubicle Solutions, and the visibility offered by initiatives like the Loo of the Year Awards, there’s never been a better time for park owners to raise the bar.

Cistermiser
0118 969 1611
www.cistermiser.co.uk

Total Cubicle Solutions
0151 298 1509
www.totalcubicles.co.uk

Loo of the Year Awards
01531 640715
www.loo.co.uk

Hybrid working has blurred the lines between ‘holiday’ and ‘home’ and as a direct result, connectivity expectations have undertaken a seismic upturn. Recent research showed that 78% of guests expect ultrafast Wi-Fi across the entire park with 31% considering reliable Wi-Fi as more important than a comfortable bed.

Today’s holiday park visitors don’t just want but demand the same seamless on-line access they get at home. That means delivering strong and robust Wi- Fi has become as essential as providing water and electricity. Poor Wi-Fi experiences lead to lower park review scores and reduced guest retention.

Parks that fail to deliver a strong connection risk losing out to competitors who recognise the importance of a top-tier digital experience. “The UK leisure and holiday park sector is an industry going through one of the most dynamic periods of transformation I’ve seen,” says Kendal Stacey of Wifinity UK, on the back of 25 years of specialist experience.

“It’s no longer just about delivering Wi-Fi to a static caravan — it’s about enabling a smart, digital-first environment where every touchpoint, from check-in to entertainment, is frictionless.” Founded in 2007, Wifinity has become a market leader in managed connectivity solutions, specialising in complex and hard-to-reach environments.

THE DEMAND FOR FAST, reliable Wi-Fi at holiday parks isn’t a passing trend, it’s an expectation that will only continue to grow.

Originally founded to solve connectivity issues for military personnel living in remote MOD barracks, Wifinity has expanded its expertise to a variety of industries including education, healthcare and residential communities.

Wifinity works with 4/5 of the UK’s top parks, providing internet to over 25,000 holiday let accommodation units, and holiday parks is a significant specialist area. Winning holiday destinations now need to think like both hoteliers and tech providers combined, taking a broad perspective encompassing:
• Smart energy management
• Digital signage
• EV infrastructure

Kendal reports: “Parks are investing in IoT, mobile-first guest platforms, and cloud-based infrastructure to stay competitive, meet guest expectations and optimise operations. These need a strong underpinning connectivity network to be effective. “It’s an exciting space — one that blends decades of traditional guest service with the cutting edge of tech innovation.”

Investing in the IT network and Wi-Fi is not just about investment cost but also revenue generation by future-proofing your venue as a key asset while improving guest satisfaction. By comparison, poor connectivity can lead to negative reviews, lost repeat bookings, and brand damage.

Strong connectivity and premium Wi-Fi tiers drive revenue streams. Smart point-of-sale systems, kiosks and mobile ordering rely on a robust network foundation. Better connectivity leads to more on-site spend, especially when guests can easily order food, book activities or upgrade experiences via an app.

Smooth operation allows holiday businesses to think outside of the box with such innovations as pop-up food and beverage, retail or services and providing secure EPOS, allowing you to trade anywhere “Strong connectivity actually becomes a selling point in itself,"

Kendal points out, “Reviews go up. Word of mouth spreads. Repeat visits increase. “Parks that can market “connected luxury” or “work-from-holiday” win business over those that can’t,” he points out. Guests now bring an average of 3–5 devices per family member — phones, tablets, smart TVs, gaming consoles. Investing in the network enables:
• Streaming services in accommodation
• Smart room features (heating, lighting)
• App-based bookings and real-time info

But it is not all about the guest experience. Streamlined operations is proven to reduces cost through increased efficiency as a strong IT network supports:
• Staff communication and mobility
• Smart energy management (reducing utility costs)
• CCTV and ANPR systems
• Real-time occupancy and usage tracking.

This all adds up to lower overheads and better decision-making. “Investing in a robust network keeps your business competitive,” comments Kendal. “Other parks are already doing this — those who don’t invest will fall behind.”

OPERATORS WHO INVEST in robust, future-proof solutions will not only see higher guest satisfaction but also increased revenue and operational efficiency.

“With hybrid working and workations now the norm, guests are choosing locations with reliable connectivity so they can stay longer and blend work with leisure.” Building trust through security and compliance, modern networks include enterprise-grade security, guest data protection and content filtering — protecting your brand and your guests from risks.

Especially important for family-friendly and corporate clientele including:
• Guest data protection (GDPR compliance)
• Network segmentation to protect business systems
• Content filtering for family-friendly environments

A foundation in future technology is essential for holiday venues looking to introduce features such as:
• EV chargers
• Mobile check-in
• Smart TVs
• In-park digital signage

All of that depends on a scalable and resilient network including:
• Wi-Fi 7 adoption for higher speeds and lower latency
• Edge computing at park level to process data locally
• AI analytics to understand guest behaviour and improve services
• Integration with CRM systems for personalised guest experiences
• Data driven decisions

Kendal urges: “A modern IT network is not just about Wi-Fi — it’s about creating a digitally enabled park that delights guests, empowers staff, reduces costs, and builds brand loyalty. “For park owners, it’s an investment in long-term growth. It’s a fundamental and valuable asset that every park owner would consider when buying or selling a park.”

Wifinity
020 8090 1290
07376 053094
www.wifinity.co.uk

Hoseasons Helps Trelay Hideaway Triple Capacity and Boost Bookings...

Hoseasons was the first name Trelay Hideaway Holiday Park owners Chris Allerston and Rebecca Nattrass thought of when considering how to grow their business. The pair brought the long-established self-catering specialists on board to help reach potential guests and drive bookings in October 2023.

Recognising the brand’s size, scale and huge marketing muscle, Chris knew the company’s business support team would prove to be the perfect partner when it came to identifying and capitalising on opportunities for growth.

Eighteen months later he is looking forward to a lucrative year ahead with 19 rental units – more than treble the six it started with when Hoseasons came on board – something he says would not have been possible without access to its sector-leading market analysis, pricing strategies, and demand forecasting.

“We knew we wanted to grow, but we wouldn’t be pushing on quite so boldly without the insight we get from the team at Hoseasons. The real-time booking trend and competitor benchmarking data they’ve provided has given us the confidence we need to invest in the park and generate a healthy return on investment.”

SPOTLESS STANDARDS and attention to detail – rigorous quality checks keep guest satisfaction high.

Trelay’s commitment to exceptional customer service, combined with Hoseasons’ expertise in guest engagement, has led to a significant increase in review participation and outstanding feedback over the last 12 months.

By leveraging Hoseasons’ insights on response rates, guest expectations, and review trends, Chris and his team have implemented a tailored approach to enhance the guest experience and encourage more reviews. Hoseasons’ dedicated account managers have been central to ensuring the Trelay team concentrate their customer service efforts in the right places to generate the best review scores and repeat bookings.

As a result the park has adopted a boutique, hotel-like experience that sets it apart from competitors. Personalised pre-arrival calls, tailored welcome cards, on-park check-ins and post-stay follow-ups ensure every guest feels valued from the moment they book to the moment they return home.

This commitment to excellence extends to maintenance and cleanliness, with rigorous quality checks ensuring every stay meets the highest standards. Feedback is continuously reviewed and acted upon, with recent park investments, including upgrades to the play area, directly influenced by guest insights. This strategy has delivered impressive results.

FROM SIX TO NINETEEN units: Trelay’s expanded accommodation offering is a testament to strategic investment and bold ambition.

Last year, 40% of Hoseasons’ Trelay guests shared their feedback on Feefo, giving the park an outstanding overall rating of 4.9 out of 5.0. The helpfulness of staff was rated a perfect 5.0 across 137 reviews. Other recent on-park improvements include the addition of two on-site EV chargers as well as pergolas over the park’s hot tub areas.

These upgrades were driven by insights from Hoseasons’ annual conference in November and made possible through the exclusive Strategic Partnership Network - a portfolio of trusted, industry-leading suppliers which are endorsed by Hoseasons. These have enabled Chris and his team to stay current in a competitive market.

Trelay Hideaway Holiday Park was crowned Hoseasons’ Best Small Relax and Explore destination in Cornwall 2024 in recognition of its great booking performance and fantastic reviews. “I firmly believe that if we are proud of the park, guests will like it too, and if guests like it the bottom line will take care of itself,” Chris concludes.

Hoseasons
0345 268 1500
joinus@hoseasons.co.uk

Trelay Hideaway Holiday Park
www.trelay.co.uk

The tough, hard-working Yamaha UMX AC is designed to handle a huge range of tasks, indoors or out. With a large cargo bed and spacious front locker, this easy-to-operate and quietly efficient all-electric workhorse is the quick and cleaner way to get the job done.

WHISPER QUIET MOTOR:
At the heart of this compact machine is an easy starting 5.0kW electric motor that delivers smooth, whisper quiet efficient power to take it just about anywhere in a park, or resort…. just point and go.

The fully automatic transmission makes it easy to drive whilst efficiency saving one-touch tailgate openings save time and reduce effort.

DRIVER AND PASSENGER COMFORT:
The two ergonomically designed individual seats and variable rate suspension system work together to give a high standard of driver and passenger comfort, making this nimble and easy- to-manoeuvre light utility vehicle a real pleasure to work with.

SPACIOUS AND DURABLE STORAGE:
It’s designed to carry an impressive payload of tools, equipment and supplies, thanks to its durable aluminium cargo bed, with convenient one-touch tailgate.

The spacious bed measures 104.6 cm long x 116.6 cm wide x 30.2 cm deep. There’s also a large 29 litre front-storage box featuring a hood that is fitted with a convenient one-touch opening mechanism.

RUGGED AND STABLE:
The rugged and durable bodywork is designed to withstand heavy duty usage. Recessed reflector-type LED headlamps emphasize the purposeful looks and the wide tyres spread the load to minimise surface impact.

Designed to operate on a variety of surfaces, even uneven ground, its tough skid plate, stable suspension and wide tyres give it the ability to traverse non-extreme off-road terrain, giving you the confidence to get to where you need to go.

YAMAHA ASSURANCE:
All of these features are backed up with a Yamaha 2-year factory warranty and professional dealer network on hand to keep your UMX running as it should. If you want to find out how these vehicles could make light work of your heavy lifting, find your nearest Yamaha Dealer.

Yamaha Motor Group
0114 553 3099
www.yamaha-motor.eu/gb/en/dealer-locator/?category=GCM

The highly anticipated World of Park & Leisure Homes Show is set to return to NAEC Stoneleigh from June 5th to 8th, bringing park owners, operators, landowners, and the general public a vibrant showcase of the latest in leisure and residential park living.

This year’s event promises a fresh new experience, with over 50 stunning homes from 18 leading manufacturers on display. Attendees can explore innovative designs, discover the latest park trends, and connect with carefully selected exhibitors offering expert advice, products, and services tailored to the industry.

The show kicks off on June 5th with a dedicated Trade, Parks, and Press Preview Day, followed by three days open to all. It’s an invaluable opportunity to network with industry experts, explore parks, and discover solutions to enhance park operations.

Jo Turner, Show Organiser, emphasises the event’s role as “the perfect environment to do business, gain impartial advice, catch up with colleagues and friends across the industry.” With free entry and parking, there’s every reason to attend.

SHOW DETAILS:
• Dates: June 5 (Trade Preview) | June 6-8 (Open to All)
• Times: 10 am to 4 pm daily
• Venue: NAEC Stoneleigh, Warwickshire, CV8 2TA
www.parkhomeandleisure.co.uk

Weir Caravan Park in Stamford Bridge has become the first site in Yorkshire to install Flood Adaptive Platforms, pioneering flood-resilient holiday accommodation. Developed by Yorkshire-based Flood Technology Group, the innovation allows caravans to automatically elevate in response to rising water levels, offering vital protection against flooding.

This ground breaking initiative not only safeguards the site’s accommodation but also enables the park to secure full flood insurance coverage through specialist provider Compass. The move is part of site owner Kevin Hind’s strategy to future-proof the business in light of increasing flood risks.

The installation follows the recent implementation of a Flood Early Warning System at the park, providing real-time updates to facilitate timely evacuations. Up to ten pitches will eventually feature the flood-responsive platforms.

Simon Gilliland, CEO of Flood Technology Group, emphasized the growing need for such innovations: “With climate change accelerating flood risks, adaptive solutions like ours are essential for holiday parks. Our technology has already proven successful in modular homes and lodges, and we’re seeing rising demand across the UK.”

Kevin Hind added, “This cutting-edge technology provides peace of mind for us and our visitors. The installation was seamless, and we’re confident it’s the best way to protect both people and property.”

Compass Insurance
0344 274 0276
www.compassparks.co.uk

Caravan Park Electrical Services will be heading to The World of Park and Leisure Homes Show in Stoneleigh, where we’ll be showcasing our product portfolio! Being the number one choice when it comes to supply-only or installation of our products, we have an experienced team who are able to handle enquiries of any size and complexity.

Visit our stand to discuss our comprehensive range of solutions including; connection units, multi-service bollards, high and low-level lighting (with solar options), EV chargers, bulk metering units, distribution units and mains panels. As pitch-side facilities continue to evolve, parks are expected to adapt to suit the dynamic needs of their customers.

New to our portfolio is our ‘complete pitch-side solution’. Mounted on a single stake is our connection unit with supporting fibre enclosure supplying power to park homes or lodges, along with pitch-side EV chargers and hot tubs.

If you’re not looking for an electrical upgrade, but instead someone to carry out the annual testing and inspection – our testing and certification department is equipped to handle periodic testing! All testing is conducted by our electricians and signed off by our NICEIC Qualified Supervisors, giving you peace of mind that your installations meet the highest safety and quality standards.

Caravan Park Electrical Services
01790 753153
www.cpes.co.uk

Introducing the KAASPEED all-electric scooter. Now there’s the opportunity to offer customers an exciting, comfortable, fun and convenient way to get around, maximising their holiday experience and allowing them to make the most of their time, enjoying the facilities on offer.

PUT SAFETY FIRST FOR ULTIMATE PEACE OF MIND
Safety is not a problem with the maximum speed setting function. There’s a top speed of 26mph, but with a preset card it’s possible to select a personal maximum speed to mitigate risk.

The scooter is easy to use ensuring safety from an operational perspective. It’s stable thanks to the self-balancing wheels and is free-standing when parked.

TRANSPORTATION TO TACKLE ANY TERRAIN
One of the greatest assets for many holiday parks is how they give customers access to nature – forests, woods, parkland, even the beach – and KAASPEED makes it fun to explore thanks to its multi-terrain capabilities.

There are two choices of tyres. For hard surface roads and paths: use the standard multi-use turf/hard surface tyres, available in both a standard radius and as flat self-balancing. For woodland, grassy or sandy surfaces: use the Scorpion tyre for better traction on looser terrains.

EXPLORE FURTHER FOR LONGER A KAASPEED
scooter can carry passengers for up to 38 miles on a single charge so there’s no need to worry about battery range or running out of power.

MAKING ADVENTURE ACCESSIBLE
For guests with reduced mobility, KAASPEED offers the chance for adventure, with an easy on/off design, and all its controls located on the handles. With plenty of legroom and comfortable seating too, all guests can enjoy your venue.

CARRY EVERYTHING NEEDED FOR THE JOURNEY
Optional extras include a shopping basket or cargo rack and there are plenty of smaller features and accessories such as bluetooth speakers, rearview mirrors, throttle locks and front fitting carry cases. This makes them an efficient transportation for staff too.

With the shopping tray or cargo rack, they become ideal vehicles for carrying housekeeping equipment for maintenance tasks, hotel room inspections, room service and transporting packages and luggage. It can even provide security staff with an unobtrusive way of patrolling a venue.

High-quality materials and clever design also result in lower maintenance costs than other modes of transport, making KAASPEED scooters a sound investment all around. Give guests a five-star experience With zero emissions and zero noise pollution, KAASPEED keeps disruption to a minimum.

Even with an entire fleet on the go, guests can enjoy tranquillity and peace. With summer right around the corner, there’s no better time to book your KAASPEED demo – it’s the ideal solution for electric transport for holiday parks.

Reesink e-Vehicles
01480 226800
www.reesink-evehicles.co.uk

Caravan, campervan, and motorhome owners have helped Halifax-based insurance specialists Caravan Guard and Leisuredays reach a landmark £214,000 in donations to Heart Research UK by choosing paperless policies.

Since 2010, Caravan Guard has pledged £1 to Heart Research UK each time a customer opts to receive their policy documents via email rather than by post. In 2025, the company hit an incredible milestone, with a record-breaking £25,405 donated in the 2024 policy year alone.

Beyond paperless donations, Caravan Guard staff have taken on major fundraising challenges such as the Great North Run and the Great Yorkshire Bike Ride, raising additional funds for vital heart disease research.

A study published in The Lancet highlights the importance of such efforts, revealing that 25 to 44-year-olds in northern England are 47% more likely to die from cardiovascular disease than their southern counterparts.

To celebrate this achievement, Heart Research UK and Caravan Guard hosted a staff health check event, providing blood pressure and cholesterol screenings, as well as a fun ‘Strike a Light’ game to encourage heart-healthy activity.

Managing Director Ryan Wilby said: “We’re thrilled to donate a record-breaking amount to Heart Research UK. Thanks to our growing customer base, we can continue supporting life-saving medical research.”

Heart Research UK CEO Kate-Bratt Farrar added: “Caravan Guard’s unwavering support has been instrumental in funding research and promoting heart health. Together, we’re making a real difference.”

Caravan Guard & Leisuredays
www.caravanguard.co.uk

Upgrade to the highly productive Kubota G-261RD rear-discharge mower, now available for only £11,499 + VAT (while stocks last) and includes a 2-year warranty as standard. Delivering high work rates yet capable of accessing restricted sites, the G-261RD is an ideal mowing solution for glamping businesses needing a versatile, capable ride-on mower.

Whatever the mowing conditions, the G-261RD’s 48” (1.2m) robust rear-discharge solid rotary deck offers excellent cutting performance. With mowing heights from 25 – 102mm and a 150mm maximum lift height, it provides excellent ground clearance, particularly over obstacles like curbs.

With an optional mulching kit, the G-261RD can easily handle long grass or give a clean finish on shorter grass, mulching the clippings and returning valuable organic matter to the soil. The Kubota G-261RD mower offers a 20.5-litre fuel tank and a reliable 25.HP Kubota 3-cylinder ETVCS water-cooled diesel engine, providing exceptional efficiency for all-day operation.

Standard features include a differential lock, hydrostatic transmission with cruise control for ease of use, and hydrostatic power steering to reduce driver fatigue. The G-261RD delivers ultimate operator comfort, productivity, and ease of use.

It features a spacious, easy-access operating platform, high-back suspension seat with user-friendly controls in addition to folding ROPS for work under trees or in highly restricted areas. For more information please contact us or contact your local dealer to arrange a demo today.

KUBOTA
www.kubota.co.uk