LKQ Leisure and Marine, has completed a £400,000 programme of investment in its Central UK distribution centre and HQ, to enhance its already market-leading availability and customer service. Key initiatives being driven through the Leisure and Marine business include live-stock updates and live order-tracking, direct delivery, click and collect, and a focus on hitting 100% availability on key lines – now extending to over 500 products.
Adam Ramsden, Managing Director of LKQ Leisure and Marine, said: “This programme of investment has helped us to create a national centre of excellence at Century Park, so that we can deliver an even better experience for our customers. “Today we carry more inventory across more product lines, and our availability and next day delivery performance is better than ever.
Our investment in digital systems and in our people has continued to build a customer-centric organisation at every level. “We are in a strong position to keep investing, growing, and improving, both as a supplier and an employer, as part of the LKQ UK and Ireland Group.”
LKQ UK and Ireland is comprised of LKQ Leisure and Marine, LKQ Euro Car Parts, LKQ Bodyshop and Digraph, and distributes parts and accessories for all makes of car, motorbike and light commercial vehicle, HGV, bus and coach, and static and touring caravan, motorhome, and marine vehicle.
The business, formerly known as Arleigh Group, encompasses LKQ Nova Leisure, LKQ Arleigh, LKQ Aquafax, and Midland Chandlers and acts as fulfilment support for ASAP Supplies. Each division boasts a comprehensive product range strategically centralised at Century Park, Nuneaton, with additional stock at five marine branches across the United Kingdom.
The ASAP Supplies site in Beccles, Suffolk, contributes to the overall distribution network supported by a local customer-facing team. Changes to the facility include the incorporation of a mezzanine level which has added an extra 8,500sq ft of warehouse space, taking the total to 87,000sq ft. The warehouse is now home to more than 24,000 product lines, with capacity for further expansion.