Bunn Leisure Entertainment Investment

Bunn Leisure Entertainment Investment

Bunn LesiureAward-winning holiday park operator, Bunn Leisure, is continuing to invest heavily in a new state-of the-art entertainment complex and a purpose-built main reception and head office facility. The 300-acre holiday park on the stunning Selsey Peninsula is split into four villages and is mid-way through an ambitious £16m refurbishment programme replacing the 60-year-old White Horse entertainment complex.

“The White Horse was a much-loved feature at Bunn Leisure, but some parts date back to 1959 when the park was created,” Managing Director John Bunn said. “The new complex will be a very modern 21st century entertainment venue – much larger and with fantastic new facilities for our parks. With Bunn Leisure’s entertainment budget at around £2million each year, the new club will be able to welcome twice as many guests, and is expected to quadruple turnover.

“We continue to re-invest heavily in our facilities and Parks which clearly demonstrates our ongoing commitment as an innovative leader in the UK family holiday sector,” adds John. “The money we are investing into these latest improvements takes the total reinvestment value in the parks over the last 20 years to £75m.” Bunn Leisure’s new head office and visitor reception is now complete, and staff are currently relocating in stages to their new offices. Bunn Leisure employs 350 full-time and a further 350 seasonal staff, and welcomes more than 100,000 holidaymakers every year. It generates more than £60m for the local economy and the new developments will create future employment opportunities for the region.

Sara Scoops Prestigious Business Award

Sara Scoops Prestigious Business Award

Sara Scoops PrestigiousSara Bertin, Finance Director at Shorefield Holidays, has been named Board Level and Senior Executive of the Year at the prestigious Women in Business Awards. Now in its fourth year, The Business Magazine’s 2017 WiB Awards aim to celebrate, encourage and inspire successful and aspiring business women in the south.

Simon Pollock, Chairman and Managing Director of Dorset and Hampshire-based Shorefield Holidays, says: “We are delighted that Sara’s commitment and dedication have been recognised with this award. “Two-thirds of our management team and half of our whole team are women, and learning and development are encouraged at all levels throughout the business.”

Sara joined the family-run company specialising in holiday homes and holidays on the south coast in 1980, after qualifying as a chartered accountant with Grant Thornton, and is the daughter of Dr Robert Pollock, who founded the park in 1958. At that time, Shorefield owned one park and over the years this has grown to seven parks.

Generation Game

Generation Game Generation Game

In a sector still dominated by family-run businesses, the Barton Homes Group is the very definition of a close-knit family concern. Managed by a father and son team, the group has 40 years’ experience of managing high quality residential parks across the UK.

Their parks in Devon, Somerset and Lancashire are well run havens of peace, convenience and security for a retired and semiretired clientele. Barton Homes Group also has significant plans for expansion, recently adding the prestigious Seascapes Park, at Clevedon, to their portfolio. Barton Park Homes was established in 1978 when the Barton family opened their first residential park in Morecambe, Lancashire. At that time, there were just 20 traditional static caravans on the site.

The family completely redeveloped the site, replacing the caravans with stylish residential park homes. Since 1978, Barton Park Homes has gone from strength to strength, acquiring and developing residential parks all over the country. The current portfolio of parks consists of four parks (one currently undeveloped), each in a carefully chosen location in Devon, Somerset, Lancashire and North Yorkshire. The company head office is located in Lancashire, reflecting their roots in the North West.

Generation Game 2The Barton family enjoys building personal relationships with all their clients. Father and son owners of the Barton Homes Group, Charlie Senior and Charlie Junior, personally visit each park on a regular basis to ensure that everything is up to standard and, most importantly, that their residents are happy. “I have been visiting the parks with my father since I was a boy. Now I am proud to have taken over the reins and work alongside Charlie Senior keeping up the family traditions,” says Charlie Barton Junior.

Willowgrove Leisure Park and Fishery in Lancashire is Barton Park Homes’ northern flagship park, situated in the attractive Wyre Valley on the Fylde Coast. Voted one of the top ten places to live in the North West, this area is close to the shops and facilities of picturesque Preesall and Knott End-On-Sea, and only ten minutes drive from the attractions of Blackpool. The scenery of the beautiful Lake District is just an hour away.

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Stitch In Time – Landscaping

Stitch In Time - Landscaping Focus

Stitch In TimeThey say planning is the key to success and in the case of outdoor space and landscaping – a well thought-out strategy will pay huge dividends not least by avoiding costly mistakes. A useful starting point is to focus on the ‘unique selling point’ of your park or for types of clientele.

If a significant proportion of your guests are young adults on a short stay, you will want to provide ‘robust’ spaces with plenty of secure seating. Clever use of security-style planting such as prickly or thorny plants, will deter access to other protected areas. On the other hand, if the bulk of your long-term residents are more mature, ensure that there are safe and attractive ornamental spaces immediately around the living areas and communal spaces, but keep them clear from debris and obstacles and use non-slip surfaces.

DUTY OF CARE

For younger guests, preparing suitable landscaping options can prove even more challenging, ensuring that play areas are safety compliant and you can demonstrate appropriate ‘duty of care’. “People often stay in a holiday park to feel more connected with the local outdoor environment, explains Martin Howe of Wykeham Mature Plants, “But it is the holiday park itself that will bring repeat custom.

“A holiday park business cannot rely solely on their location or the surrounding countryside and must provide attractive, functional spaces,” advises Martin. “Why would you stay on a site, even if there are amazing views of the surrounding countryside, if the site itself is untidy, unloved, looks unprofessional, and even potentially dangerous?” Martin encourages holiday parks to have a clear idea of what they want to achieve and how it will benefit the business and customers alike.

“Prioritise key areas and the timescale in which you need to address them,” he advises, “Large planting schemes, as well as needing significant initial outlay, will also require maintenance, so plan for this from the start and don’t take on more than you can handle in one go,” he continues. Stitch In Time 2

“Balance this with the logistical benefits (lower transport costs, less disruption in the long term, etc) of larger jobs and decide whether to undertake a single, major project or whether to break it into smaller, more manageable chunks,” Martin adds.

Knowledge of site conditions are also essential before preparing large scale landscaping works, specifically the growing conditions in each location (drainage, soil type, exposure, etc) as well as any other limiting factors, such as access by children and proximity to grazing animals. “Select plants accordingly – planting the right plant in the right place will avoid problems later,” warns Martin.

PLANTING SEASON

There is often a wider, or cheaper, selection of suitable plants available during the traditional planting season, which is during dormancy (November to March); for many holiday parks this coincides with the off-season, so this is the ideal time to plant horticulturally, commercially, and logistically to minimise disturbance to your customers. Naturally, demand for planting services at this time of year is high so plan ahead.

To read more about prepping and planning for landscaping work please subscribe to Holiday Park Scene here.

COMPANY CONTACTS

FORDINGBRIDGE Tel.01243 55 44 55 www.fordingbridge.co.uk

WOODLAND HORTICULTURE LTD Tel. 01458 441122 www.woodlandhp.co.uk

WYKEHAM MATURE PLANTS Tel. 01723 862406 www.wykehammatureplants.co.uk

Fun For The Family

Fun For The Family

Fun For The FamilyWhen Bert House, a Somerset dairy farmer, opened his farm to a group of scouts in the summer of 1948, it started a trend which continues to grow to this day. From its humble beginnings, the family-led team of Holiday Resort Unity have been aiming to get people smiling for over 65 years.

Grandson, Alan House, says: “Guests still enjoy many of the same things which that troop of scouts loved about their pioneering visit here fresh air, fantastic views and the sandy beach of Brean”. Today the four-star resort incorporates Brean Leisure Park and Golden Sands Holiday Park under the name of Holiday Resort Unity. “We have continued to develop the facilities of the resort with Brean Play Indoor Softplay centre, Brean Splash Waterpark and Brean Golf Club; and did we mention that we’re just 200m from the beach,” adds Alan.

 

CATERING QUALITY

As well as scooping numerous awards, including five in 2016 alone, Holiday Resort Unity boasts a vast array of on-site facilities and catering options which includes ten restaurants and a supermarket for guests. With such a large footprint on the Somerset countryside Holiday Resort Unity spreads its 76 static caravans and 445 touring pitches across three sites. The original Holiday Resort Unity is perfect for families with easy access to entertainment and facilities; Brean Leisure Park is closer to the action and onsite fun; and Golden Sands, the quietest site, with five miles of golden beaches. “As one of Somerset’s top camping and caravan parks, we have a great choice of accommodation to suit your needs and budget. Whether you’re a seasoned camper, wannabe glamper or looking for high-end luxury,” comments Alan.

HUGE ATTRACTIONS

Fun For The Family 2With on-site facilities such as the state-of-the-art gym and indoor and outdoor splash zones with views overlooking the Mendips, there is plenty for the whole family. The indoor and outdoor splash zones feature slides, interactive water features, tipping buckets, mini-slides, and a 25m six-lane swimming pool with male and female gym exclusive changing and sauna and steam room. Kids are also encouraged to enjoy the soft play centre, and big kids have the options of Brean’s Golf Course – open to beginners and pros – or Brean Theme Park with over 40 rides and attractions including rollercoasters and dodgems.

Brean Golf Club’s 18-hole course is set in 120 acres of lush green meadowland, the course is interspersed by several water ways and ponds that make formidable hazards around the flat landscape. “With the course being so close to the sea, you’ll find the fresh winds and breezes can change a hole dramatically from one day to the next. We also offer a range of services including coaching, club repairs and a selection of golf equipment to buy and rent,” adds Alan.

“If great fishing and beautiful surroundings are what you’re looking for, Holiday Resort Unity is the place for you. On the edge of yellow field nestled beneath the willow trees you will find our fishing lake.” Adding to the extensive list of attractions in 2017 was Sunshine Farm, a delightful experience for kids to meet and learn about some of the resident farmyard favourites with lots of animals to hold and pet.

Holiday Resort Unity
Tel. 01278 751235
www.hru.co.uk

Surfing At Arnside

Surfing At Arnside

Surfing At ArnsideHundreds of households across south Cumbria have received a broadband boost thanks to a local holiday park group. Silverdale Park near Arnside were switched on to ultra-fast fibre broadband in October, with the community-led broadband provider B4RN installing junction chambers along the five-mile route.

This meant that instead of struggling with poor speeds, sometimes less than 1MB, local homes can now surf the web one thousand times quicker. The speeds they are getting are much higher than what the most efficient BT line can provide, at a fraction of the cost too.

Parks owner Michael Holgate said the much greater speed will make a vast improvement to the efficiency of his business - and will be welcomed by holiday guests: “Like many rural businesses in Cumbria, we rely on the internet to generate sales, communicate with customers, and keep our website up to date,” he said.

Booming Sales

Booming SalesBooming Sales

Figures released by the National Caravan Council (NCC) reveal the total number of new motorhome and caravan owners had risen to over 56,000 nationwide.

The ‘staycationing’ boom was reflected at the recent West Midlands Caravan and Motorhome Show with motorhome registrations in the year to the end of June up by 14 per cent to 13,162; new caravan holiday homes and lodges were up by nine per cent to 21,214, and touring caravans were up by seven per cent to 22,185.

The nine-day show, which ran from September 30th to October 8th, attracted around 15,000 visitors with displays at award winning Shrewsbury dealership Salop Leisure showcasing the latest innovations for 2018 with the launch of exciting new models.

Tourism Tax Is Backward Business Step

Tourism Tax Is Backwards Business Step

Tourism Tax Is Backwards

The owner of a major holiday parks group in Wales has told ministers they risk devastating the visitor economy if they push ahead with a tourism tax.

Thomas Scarrott, owner of Vale Holiday Parks, said that such a move would undermine all the fantastic work done by the Welsh Government to encourage tourism.

Thomas warned that a visitor levy would hit not just accommodation providers such as his seven parks but would also have a damaging knock-on effect on the many businesses which rely on the tourism industry such as pubs, shops, cafes and visitor attractions. “Many of these are smaller family-owned businesses such as Vale Holidays which sustain thousands of jobs throughout Wales,” said Thomas.

“Reported industry figures show that tourism is worth around £5bn to the Welsh economy, with more than 10 million overnight stays being recorded annually.” He highlighted this year’s £5m Visit Wales’ Year of Legends campaign which, he said: “Did a great job in promoting the many different experiences on offer to Wales’ holiday visitors. The only possible consequence of a tourism tax, would be fewer visitors and an additional administration burden on tourism businesses.”

Thomas’s family has been involved with the parks industry for almost 50 years, providing holiday homes to rent and to own, and pitches for touring caravans, motorhomes and tents. Ministers say they will decide early next year on which of the four possible taxes they would prefer to implement, subject to go-ahead from the UK Government. Meanwhile, the park industry body BH&HPA and many of its park members in Wales are making urgent representations to Welsh ministers and assembly members.

Acclaim For Former Dairy Farmers

Acclaim For Former Dairy Farmers

Acclaim For Former Dairy FarmersA family-run holiday business has claimed a double victory at this year’s Rural Business Awards (RBA’s).
Not only did Hoe Grange win the Best Rural Tourism Business category, it also pipped 12 other category winners to be crowned as the Champion of Champions. The Derbyshire farm, which specialises in high quality disabled access, was awarded the prize by Harper Adams University, ahead of runners-up Barleylands Farm Park and Craft Village in the only UK-wide programme dedicated to showcasing the success of rural businesses.
David Brown from Hoe Grange Holidays said: “We started out as dairy farmers but spotted an opportunity to diversify our business and offer a positive experience for people to enjoy the Derbyshire countryside.
“To have our success acknowledged at the Rural Business Awards is testament to all our hard work and to the people who have supported us along the way. It’s obviously a great honour to be named as Champion of Champions at this year’s ceremony and we can’t wait to see what the future holds for our business.”
When David and Felicity Brown first investigated self-catering tourism to supplement their dairy farm income in 2005, market research showed there was a large supply of standard self-catering properties in the Peak District but a lack of accessible accommodation. Over the past decade Hoe Grange Holidays has become a specialist in accessible accommodation, winning many national awards.

Red Letter Event

Red Letter EventRed Letter Event

Mark off two crucial red letter days in the diary this month that are truly unmissable for anyone involved in the delivery of holiday parks. Wednesday and Thursday November 8th and 9th should be strictly reserved for the Holiday Park & Resort Innovation show; simply Europe’s leading event dedicated to providing the country’s most ambitious holiday park and resort owners and managers. Promising the best advice, services and products needed to make holiday businesses stand out from the crowd – get set for a lodge-load of information, inspiration and practical know-how – and all delivered to you completely free.

We bring you a round up of some of the must-see exhibitors...

Award Winners 
AWards WinnerWorld Leisure (UK) is a multi-award winning provider of a complete range of design, technical and installation services for the water leisure industry. With expertise in pool and plant design and installation, the company delivers projects ranging from exclusive domestic developments through to large international projects. Associated with the best manufacturers in the world for specialist equipment supplies, energy conservation is always at the forefront of design. As well as pool finishes, other core areas of expertise include water treatment plants, wave machines, water features, water slides, moveable floors, wellbeing controlled environments, and all other aspects of swimming pools that developments require. The company also has a dedicated wellness division, working throughout the UK, installing high quality climate-controlled environments and treatments rooms, including fully automatic rasul and serail mud treatments, Japanese salt steam rooms, Turkish hammams, and ice baths, for skin, respiratory and immune system health.
World Leisure UK - Stand 2750
Tel. 01772 284883
www.worldleisureuk.co.uk

Bespoke Pods 
 Bespoke Pod
Pods by Future Rooms offer a range of sizes and styles to cater for all needs and budgets. Any of the Pods by Future Rooms can be adapted and modified to your specific requirements and they have recently introduced a new full specification upgrade option for Premier, Maximus and Abode models. With this Pods can be supplied fully fitted with en-suite and kitchenette and furnished ready for letting out, meaning all that is needed to be done once the pod is delivered and placed, is to connect to services and it’s ready to instantly start generating an income. Flexibility as a manufacturer and the options and choices that Future Rooms can provide ensures that customers are fully involved and have input all the way through the design and build of the Pods, making them unique to each customer and their target markets. Visit stand 2310 to discuss your specific requirements.
Pods By Future Rooms - Stand 2310
Tel. 01452 840234
www.podsbyfuturerooms.co.uk

Smart Metering  
Smarter EnergyEnergy Controls is the UK`s leading supplier of electricity SMART Meters and prepayment metering systems to Holiday Parks throughout the UK. The company specialises in providing customers with ‘cost neutral’, fully managed metering solutions including installation and support for prepayment meters as well as data collection for SMART Meters. Through their exclusive relationship with PayPoint, Energy Controls customers can now top up their meters using a variety of consumer-friendly options such as: Paypoint retailers nationwide, online or via the new ‘Smart Prepay’ mobile app for greater prepayment flexibility. Energy Controls appreciate the importance of safe, reliable and accurate metering and have become market leaders, not only by supplying the highest quality UK manufactured metering products, but also in terms of keeping customers informed about important changes in metering legislation. With 30 years of knowledge and expertise Energy Controls are perfectly placed to help businesses to plan and prepare for the future with confidence. Energy Controls guarantee to supply only the very latest metering products that have been designed and tested to Utility Company standards and therefore comply with the UK and EU`s current and future legislation such as MID (Measuring Instruments Directive).
Energy Controls - Stand 2553
Tel. 08452304535
www.econtrols.co.uk

Unique Features 
 Unique Feature
Urban Cedar has been building and installing hot tubs for over 10 years. Designed in the UK and manufactured in the USA their hot tubs are eco friendly and engineered to last. A choice of award-winning models have been designed specifically for the holiday industry and have several unique features including tamperproof controls and automatic chlorine dosing. Contemporary in design our hot tubs combine the beauty of a solid wood hot tub with the comfort, low running costs and ultralow maintenance of a modern hot tub. Urban Cedar is proud to be working in partnership with many companies within the industry including Away Resorts, Classic Glamping, Woodthorpe Leisure and many more. With factory direct pricing from £2495 + VAT Urban Cedar hot tubs come with a comprehensive two-year guarantee for your piece of mind. In addition to award-winning cedar hot tubs, they will be showcasing a brand new exclusive range of solid cedar saunas at the show for the first time!
Urban Cedar Hot Tubs - Stand 2152
Tel. 01934 833 844
www.urbancedarhottubs.co.uk

Cloud Booking Solutions 

Cloud bookingGemapark is a cloud booking and park management solution. Offering you the benefits of access from any location, reliable infrastructure and automated backups, they can get you up and running in just a few weeks. GemaPark provide a comprehensive range of easy to plugin booking widgets or a full booking API. Their booking widgets allow you to easily add online booking to your website and can provide an availably search, availability calendars, or park maps from which you can check availability and book. Features such as interactive chart, check-in dashboard and task lists make managing bookings easy. Automated emails for balance reminders, welcome and post visit emails, coupled with the ability to take online bookings and online balance payments, greatly reduce booking admin. At the show GemaPark will be able to demonstrate the system and give out an idea of the costs and benefits of the system.
GemaPark - Stand 2546
Tel. 01983 282420
www.gemapark.co.uk

Specialist Cover
 Ask the Experts
The Compass Insurance team is looking forward to welcoming visitors to the Holiday Park & Resort Innovation Show. Call into their stand for a chat with their insurance experts. Whether you need information on park business insurance, or would like details on how you can effectively sell or introduce our specialist cover to your holiday home owners, they are happy to help. Compass Insurance have lots on offer to anyone who is seeking to diversify into the holiday market, so why not take advantage of the opportunity to ask them about the unique, specialist insurance requirements of holiday-related businesses and products. And that’s not all... If you’re looking for legal advice, have a chat with their special guest, Paul Kelly of Tozers Solicitors. Paul is a leading expert in park industry law and he’ll be delighted to help. Not all insurance cover is the same. Compass has specialised in holiday park insurance for over 40 years and will cover more park businesses this year than any other provider - stop by to find out why.
Compass Insurance - Stand 2020
Tel. 01452 511430
www.compass.co.uk

Software Savvy
Sofware savvyAchieve transparency and efficiency savings with EliteParks Park Management Software. EliteParks comprehensively provides functionality to control the management of the whole business using the following business processes – Leads, Sales, Park Management, Owners, Reservations and Finances. EliteParks was created to disrupt a market saturated by archaic technology and systems using Microsoft Dynamics NAV technology. Their team includes consultants, developers and project managers with situational experience of working within the Caravan and Holiday Home industry. They work with the likes of Michael Paul Holidays UK, Park Holidays, Park Leisure and Shorefield Holidays. EliteParks is the most advanced management solution in the market to date being scalable for both multi-discipline income streams operating one park to multi park operators. If you are a holiday park operator and are looking for a consulting partner from the holiday park sector with Microsoft experience then book a demonstration to see how you can get better transparency and analysis across the whole business.
Elite Dynamics - Stand 2762
Tel. 01616 418926
www.elitedynamics.co.uk

Field Leaders 
 Field leaders
For more than 25 years, Rolec has been firmly recognised as the leading specialist in the design, supply and installation of utility services to caravan, holiday home and residential parks. They have the most diverse range of electrical distribution, MID approved electrical metering and lighting products designed for use on caravan, holiday home and residential parks. Rolec’s leisure product range consists of static hook-up units, touring hook-up units, touring hook-up bollards, various metering options, low and high-level LED lighting, waste trays, firefighting and safety equipment, distribution units and EV charging units. They also have our own experienced design and installation engineers, in addition to a nationwide network of partners. LeisureTech will be representing Rolec products at this year’s Holiday Park and Resort Innovation Show.
Rolec - Stand 2834 (Leisure Tech)
Tel. 01205 724754
www.rolecserv.com

Read All About It
 Red Letter Event 2
As a B2B print and on-line magazine for the holiday park sector, Holiday Park Scene has earned a reputation as an essential read for anyone involved in holiday park management. Packed with fresh ideas and essential reading for anyone who runs or works in a holiday park the magazine is available on-line at www. holidayparkscene.com Holiday Park Scene offers the inside track on the latest market news and reports covering all aspects of holiday park management. Most importantly, Holiday Park Scene provides you with a targeted platform to promote your products and services across all areas of the UK and Eire holiday park sector. If you would like to get involved with this exciting new publication, please don`t hesitate to get in touch, so we can decide how best to make you stand out from the crowd!
Holiday Park Scene - Stand 2744 
Tel. 01353 666663

 Register for free tickets to attend via the website – www. holidayparkshow.co.uk .We look forward to welcoming you to the event on the 8th and 9th November 2017, NEC Birmingham.