PLAY STRUCTURES

PLAY STRUCTURES

Robinia Play Sculptures open endless possibilities for innovative themes that bring a unique artistic experience to the playground. Using sustainable and durable Robinia wood, the sculptures are big, beautiful and most importantly, fun! KOMPAN’s industry leading designs have always been colourful and creative, dynamic and dramatic, now they can be totally individual and iconic. Be inspired. Combine public art, play and landmarks, create a train adventure, a prehistoric setting, a wild jungle, any of your ideas can be brought to life. As well as being iconic and making a statement, the play sculptures are designed with play at the forefront, with each element designed to help child development through fun and exciting play activities.

Kompan
01908 201002
www.kompan.co.uk

WINTER WARMERS

WINTER WARMERS

As you look to extend your season and guests are happy to sit outdoors, you might be requiring heat and shelter solutions. As long-time suppliers of outdoor furniture to Holiday Parks, we are now supplying a range of patio heaters and outdoor shelters to help guests feel more comfortable outdoors for longer. We are able to offer swift delivery on patio heaters, outdoor furniture and shelters. Our friendly team are now expert at advising on outdoor furniture layouts for social distancing and how much you can fit under outdoor shelters.

Woodberry
01926 889922
www.woodberry.co.uk

ALL EVENTUALITIES

ALL EVENTUALITIES

GemaPark booking management system is an easy way to be prepared for an unpredictable year. It provides the capacity to handle the best year you’ve ever had and the flexibility to adapt to the frequently changing situation. Easily contact customers based on their booking details direct from the system, let customers book, pay, reuse deposits and check-in online. Manage your availability, tariffs, and information easily. Benefit from up to the minute reports. Be ready for anything - Be with GemaPark.

GemaPark Booking and Park Management System
01983 282420
www.gemapark.co.uk

SPECIALIST REBRANDS

SPECIALIST REBRANDS

Caravan and Holiday Park commercial insurance specialist, Wilby Insurance Brokers, which offers the Park Protect insurance scheme has changed its name to PIB Insurance Brokers. The move is part of a nationwide programme that saw a number of businesses under the parent company, PIB Group, rebrand to simplify the business offering. The West Yorkshire based business, which has over a decade of experience delivering services in the holiday park sector, covers parks across the UK including camp sites and touring sites right through to multi-site resorts. The Wilby team has a strong reputation in this field and its Park Protect scheme has previously won a number of awards.

PIB Insurance Brokers
01422 358 525
www.parkprotect.co.uk

SAVE THOUSANDS

SAVE THOUSANDS

Reduce bills and sustain year- round heating with the highly efficient Dura Pro heat pump. Using inverter technology, Dura Pro can heat water to 40°C, and maintains the temperature while using a lower current — saving energy and electricity costs. It even operates in outside conditions as cold as -15°C. The unit’s unique ventilation structure means noise levels are kept extremely low so as not to disturb guests. Dura Pro is built to last, benefitting from titanium heat exchangers that are highly resistant to corrosion by salt, chlorine and bromine. The Dura Pro heat pump is available in 5 model sizes catering to a variety of pool and hot tub installations.

Golden Coast
01271 378100
www.goldenc.com

Holiday Snaps – ft Graham Hodgson

Holiday Snaps - featuring Graham Hodgson

Founder and Chief Executive of Verdant Leisure Limited and runs a group of 10 parks in North East England and Southern Scotland. Born in Morecambe, Lancashire, Graham is married to Louise and they have two sons, Martin and James.

WHAT WAS YOUR CAREER PATH INTO THE INDUSTRY?

As an HSBC Bank Manager I had several caravan park operators as customers, one of whom was John Morphet and his business, South Lakeland Caravans. In 2001, John tempted me away from the bank to join him as Chief Executive and so started my second career in the caravan industry. We quickly set about improving and professionalising the business before selling it towards the end of 2007, just before the financial crash, at a handsome profit. This enabled me, alongside Bev Dixon, who was then Operations Director, to set up Verdant Leisure in 2010, with a new Finance Director, Andrew Wall.

HOW HAS THE MARKET CHANGED?

The quality of both the parks and the accommodation that we offer in this industry has improved on all levels. Fundamentally, our customers still want the same thing, a place of their own to relax and get away with family and friends and our strap line ‘Relax, Explore, Experience’ remains as relevant now as it was when I started.

HOW DO YOU THINK THE INDUSTRY HAS RESPONDED TO COVID 19?

I think our industry has reacted fantastically to the pandemic to date. There was a lot of work going on collaboratively between the larger park operators including ourselves, and our trade bodies including the BH&HPA, NCC and UK Hospitality. I think that this coordinated approach was instrumental in enabling parks to re-open quite quickly following Lockdown.

BEST PIECE OF INDUSTRY ADVICE?

Ralph Waldo Emerson once said: “It’s not the destination, it’s the journey.” While I think that this applies to life in general, it is equally appropriate to anybody in business. Too many people are focused on an end goal but that is just one moment in time. Whilst I certainly have a plan, I try to enjoy each experience as it comes, and, with hard work, success has followed.

HOW DO YOU FIND YOUR OUT OFWORK TIME?

I have always enjoyed lots of sports although playing has been replaced by watching over recent years! I spent 22 years as a Director of Morecambe Football Club, and this remains a big passion of mine

IF WE COULD GIVE YOU THREE GUESTS? WHO WOULD LIKE MOST LIKE TO SIT DOWN TO DINNER WITH AND WHY?

Winston Churchill – A flawed leader who achieved the most amazing things; Peter Kay – Always hilarious and would lighten the mood if the conversation became too intense; Mohammad Ali – One of the greatest sports personalities ever – and much more besides

WHAT ARE YOU MOST LIKELY TO BE LISTENING TO IN THE CAR?

Often ridiculed! I enjoy the classic groups from years ago – Dire Straits; Fleetwood Mac; Queen and the like. The music I grew up with has never really left me – some would say I should move on

ANY CLAIMS TO FAME?

I can juggle!

WHERE DO YOU PREFER TO TAKE YOUR HOLIDAYS?

Barbados is my ‘go-to’ destination. I love it and hope to be able to return there soon.

USE SOCIAL MEDIA TO GROW YOUR BUSINESS

USE SOCIAL MEDIA TO GROW YOUR BUSINESS

HIT THE RIGHT TARGETS with your social media campaigns

Social media should form a key part of marketing your campsite or glamping business. Using Lisa Bullen’s personal experience of running a successful campsite, you’ll learn how to identify your target customers and promote your business to them using social media. Lisa understands how important it is to market your business to the right crowd, but also how time consuming and overwhelming it can feel. So, without further delay, Lisa Bullen presents a new course available to you for just £149! Please get in touch to discuss in more detail.

Social Media Sussex
www.socialmediasussex.com/courses

VERDANT CELEBRATE IN STYLE

VERDANT CELEBRATE IN STYLE

Bespoke holiday park operator Verdant Leisure recently celebrated its 10th birthday in style with gifts for staff and holiday homeowners. Through its social media pages, Verdant gave away 10 holidays to one lucky family who has a child that turned 10 years old in September. Verdant Leisure runs ten UK holiday parks in spectacular locations across South East Scotland, Ayrshire, Dumfriesshire, Perthshire & North East England offering a wide range of accommodation from self-catering caravans, deluxe lodges to camping pods, glamping pods and touring pitches at selected parks.

BEATING HEART

Customers and staff have been at the heart of the business since it was born in 2010 – the brainchild of founders CEO Graham Hodgson, Commercial Director Bev Dixon and Finance Director Andrew Wall. The company employs over 300 staff and is passionate about building a solid team, who are invested in the brand and deliver exceptionally high customer service. As a testament to their engaged and happy employees, Verdant Leisure were awarded 13th Best Company toWork For in the Sunday Times 100 Best Companies List in 2020, 3rd in the North East and 9th Best Company in Scotland. “We value all members of the Verdant Leisure team and really treasure the people who make our company what it is. It has been the same since 2010 and each and every one of them has played a large part in our success, today is really about them and our customers – both new and existing,” says CEO Graham Hodgson. Verdant Leisure’s service levels ensured that 2019 saw 60% of guests booking again and the latest customer satisfaction survey results show that 95% of holiday guests would recommend Verdant Leisure to family and friends. “The 2020 customer base has shifted slightly, we’re welcoming lots of new customers into the Verdant family, many of whom may not have enjoyed a British holiday park break for a number of years,” continues Graham.

A significant number of new customers are also deciding to purchase holiday homes on Verdant Leisure’s parks as the post-Lockdown staycation uplift sees no signs of abating. Verdant Leisure was founded in September 2010 following a management buy-in of Dunham Leisure Limited, owners of Pease Bay and Thurston Manor Leisure Parks in South East Scotland. Verdant went on to purchase Viewfield Manor Leisure Park in Ayrshire in July 2011 and Riverside Leisure Park in Northumberland in 2012. Kingfisher and Heather View Leisure parks in Wear Valley, and Coldingham Bay were then acquired. Scoutscroft Leisure Park was purchased in February 2018 followed by Queensberry Bay in Dumfriesshire in October 2018. In January 2020 Verdant Leisure purchased Erigmore in Perthshire bringing Verdant Leisure’s portfolio to ten parks across Scotland and North East England. This deal continued the company’s growth strategy to create a strong regional group with significant scale, and Verdant Leisure remains keen to add further parks to its group over the next 18 months.

Verdant Leisure
Tel. 03300 535524
www.verdantleisure.co.uk

ALL THE WORLD IS A BLUESTONE PLAY STAGE

ALL THE WORLD IS A BLUESTONE PLAY STAGE

BLUESTONE TURNED TO KOMPAN

Pembrokeshire‘s Bluestone Resort, turned to KOMPAN to come up with a timber-based play design for an underused area of its Welsh resort. The task was to create a play area that had adventure but also a village theme for the village green area. As this was to attract people into the area, the play area had to be aesthetically pleasing and exciting to draw people into the area time and again. The client wanted an area where they could put on a show and children could watch it from the play equipment. The play area had to be constructed in three weeks, in limited hours of working, and with challenging access.

KOMPAN designed a village area that centred around a raised stage. The stage had pipework in it so that electrical cables could be channelled. The play area was constructed in three weeks by KOMPAN installers, on budget and on time. The village houses cater for very young children and children up to the age of 12. There are small houses as well as a large house with a 3m high net! The village coffee shop and public house has seen an increase In popularity and sales since the installation. The artificial grass surfacing made it inviting for people to sit or lie on. It has become the focal point of the village, where parents and caregivers can enjoy a coffee or two whilst the children play in the village green

WYBOSTON INVESTS IN SUSTAINABILITY

WYBOSTON INVESTS IN SUSTAINABILITY

WYBOSTON has invested in 24 charger points for its Bedfordshire resort

As Bedfordshire’s Wyboston Lakes Resort continues to search for opportunities and to introduce initiatives to be more sustainable, it has installed ten more electric car supercharger points for guests to encourage electric car usage. There is now a total of 24 charger points on the site. This latest development supports Wyboston Lakes Resort ‘2020 Green Objectives’ initiative, which includes reducing its carbon footprint by 50 per cent by 2025. The resort recently partnered with The Energy Check, specialists in minimising energy usage costs and CO2 to increase energy efficiency and reduce its carbon footprint as part of the strong commitment to its sustainability strategy.

Some of the initiatives already in place include the reduction of energy consumption throughout the venue by upgrading the lighting across site to the latest energy efficient LEDs which are turned off by movement sensors when a room is not in use, and ensuring energy ratings are considered as part of the purchasing decision for all new heavy equipment. The resort recycled over 20,000kg of cardboard waste in the last year, is continuing to fulfil its ‘Zero waste to landfill’ promise for the fifth consecutive year and actively supports the #20percentless campaign to cut back on single-use plastics each year