Defibrillator Coverage

Defibrillator Coverage

DefibrillatorTingdene Parks have installed an Automated External Defibrillator (AED) at their 80-home Bedwell Park residential site in Witchford, near Ely, Cambridgeshire. Defibrillators are simple to use and can restart someone’s heart if it stops. They will not work if there is a pulse.

Bedwell Park is one of the first residential parks within Tingdene’s 20 sites and 1500 homes, to see the installations of defibrillators. The unit is due to be officially unveiled by local MP Lucy Frazer in the near future, however, the potentially life-saving kit, easily accessible at the park office, is already available for use.

Founded in 1969 the Tingdene Group of companies first established itself as the leading Park Home manufacturer in the country and since then has expanded its range of operations into becoming one of the UK’s largest operators and owners of residential Park Homes Estates, Inland Marinas, Caravan Parks, Lodge Parks and Chalet Parks.

Lock Down

Lockd ownLock Down

In light of recent events, security in the UK is at an all time. While we are assured that the chance of a security breach or incident is highly unlikely, holiday park owners and facility managers are right to be cautious and take appropriate measures to safeguard themselves, staff and visitors.

When the owners of Hampshire-based touring and caravan park Sunnydale Farm were looking for a solution to reduce uncontrolled vehicle access to the site, it was the Automatic Number Plate Recognition (ANPR) system from IDS Group that caught their attention. Open all year round, the park is visited by many campers, tourers and suppliers each day. Having previously tried traditional gates and overhead height barriers to control access to their site, owners Stella and Bill Matthews were looking for a more secure, efficient and automated solution.

For the entrances, IDS Group installed two electronic barriers and two ANPR cameras for incoming vehicles. They also incorporated 1080p HD resolution IP CCTV cameras with infrared night vision to automate the access to the site and give a general overview. As the vehicles are typically caravans and longer than the average car, it was important to strategically position the ground loops effectively to avoid the barrier coming down too soon, due to the length of the vehicle.

The exit required more consideration, such as the safety of children, cyclists and proximity to the main road so IDS Group installed an electronic barrier with a longer loop for the delayed exit. The ANPR cameras provide barrier control and create time log recordings of length of stay.

Barrier“In a lot of cases holiday parks have several entrances and exits and receptions desks are not always located at either of them - this makes it difficult to monitor who leaves or exits their sites. So many holiday parks are having to deal with unwanted guests, as such, this can lead to theft, vandalism and a threat to customer security,” explains Tas Kyriacou, Head of Business Development at IDS Group.

ANPR and barrier solutions have been growing in popularity over the years and the control this security solution provides to staff can significantly reduce risks to the park. According to IDS Group, an ANPR solution can start from around £6,500 up to £12,500 depending on many variables. CCTV solutions can start from £4,000. “Just like anything else in life, you get what you pay for, so if you invest in the right technology, you will be sure to enhance the safety of your customers and property and since your customers are what generates revenue, you will need to protect your assets,” says Tas.

“However before thinking about the technology, it is important to find a security company that can understand your requirements and have the ability to deliver what is required. A good security company is imperative to the delivery of the right solution.”


Earlier this year a caravan was stolen from Bynea’s Gateway Caravan Park in South Wales. The high-value caravan was taken in broad daylight between 9am and 11am in the morning. Elsewhere in the country, offenders gained access to a window of a static caravan at a holiday park in Dorchester and stole valuable items of diamond jewellery. And in Scotland, police appealed to the public for more information after two mountain bikes were stolen from a caravan park in Peebles in August last year. The bikes had been taken along with the chains that had been used to secure them to a tree.

Unfortunately, cases of holiday park crime like these are not uncommon. And worryingly, crime levels across the country are on the rise. The Office for National Statistics said that recent police data showed a nine per cent rise in overall crime in 2016. Last year Avon and Somerset police pledged to increase resources in Burnham, Brean, and Berrow after a number of incidents at holiday parks over the summer months. Police officers and holiday park owners met to discuss ways of cracking down on crime in the area. Owners of holiday parks in BCodeurnham, and its surrounding areas, said they had to deal with a number of caravan thefts, as well as drunk and disorderly behaviour on a regular basis.

This prompted the police to upgrade their Pubwatch scheme - a partnership where independent groups of licensees work with police to pre-empt crime and antisocial behaviour in licensed premises. The scheme saw the installation of more high-quality radio systems and more staff onsite who are able to connect directly with the police. In Lincolnshire, the local police force offers a Caravan Park Watch Scheme to tackle caravan related crime across the county.

Caravan site owners, Lincolnshire Police and other representatives from the caravan industry meet regularly to discuss caravan related issues. The initiative was set up initially to tackle a growing number of burglaries occurring on holiday parks, especially during the winter close down period. Since the Caravan Park Watch scheme was implemented in 2014, caravan related crime rates in the area have dropped by over 45 per cent.

To find out more about security measures subscribe to Holiday Park Scene

Company Contacts

Crosby Intruder Alarms  Tel. 0800 917 1441

IDS Group  Tel. 0208 819 1044

Leisure Days Tel. 01422 396 770

Wilby  Tel. 01422 358 525


High Praise

High Praise

Center Parcs has achieved double reconition for delivering excellent service.

Center Parcs has achieved double reconition for delivering excellent service.

Short break provider Center Parcs has been recognised by two industry standard organisations for continuing to deliver excellent service to its guests. All five Center Parcs villages retained their five star status from Quality in Tourism whilst the company also maintained its Hospitality Assured Premier position.

Center Parcs achieved an average score of 92 per cent and the Quality in Tourism assessors commented on the high standards of presentation and service throughout and also praised the number of new initiatives and investments made by the business. Paul Kent, Center Parcs Operations & Development Director said: “We’re really pleased to have maintained a five star status from Quality in Tourism across our villages and uphold our Hospitality Assured position. “The recognition from these external industry assessors is really important to Center Parcs and a testament to everyone who works hard to continually deliver excellent service to our guests.”

Hot Tubs Are The Golden Goose

Hot tubs are a highly profitable addition to a holiday letting. Pic: Caldera Spas.

Hot tubs are a highly profitable addition to a holiday letting. Pic: Caldera Spas.

Hot Tubs Are The Golden Goose

Hot tubs are the must-have ingredient in the recipe to holiday booking success it has been revealed.

According to self-catering specialists Hoseasons, a private hot tub is the number one searched for item on the website, accounting for more than 100,000 searches each month.

“Hot tubs really are the golden goose of the holiday market,” comments Jon Moxon, business development manager at Hoseasons.

“There’s been a meteoric rise in the popularity of hot tub holidays since our first unit went on sale at Faweather Grange, Yorkshire, in 1997. These days there are more than 2,500 lodges and luxury holiday homes with hot tubs across our portfolio, with unit numbers increasing by 21% since 2013.”

A highly profitable addition to a holiday letting, there are however, potentially hazardous pitfalls to avoid before taking the hot tub plunge. Although more affordable, domestic hot tubs are designed solely for home use and are not intended for commercial use. “Avoid the temptation of buying a cheap spa on the internet,” advises Chris Brady of Lincolnshire-based 1 Stop Spas, who is heading up the UK branch of the Association of Pool & Spa Professionals.

“We come across plenty of customers whose opinion when buying was ‘I only want a cheap spa because I’m only renting it out’. Like most electrical equipment, buying cheap isn’t always cost effective over a few years.”

He adds: “Cheap spas can cost up to ten times as much to run, meaning higher overheads. They are often fitted with cheap components, therefore the reliability is not very good meaning in inconvenient downtime for you and rental customers.”

Show Business

Show Business

recipeforsuccessThe Holiday Park & Resort Innovation Show will return to the NEC Birmingham in November and is set to be even bigger than last year.

Expanding into Hall 8 at the NEC, the 2016 show brings together top industry experts, leading suppliers, interactive workshops, live debates and seminars all focused on providing the inspiration, advice and resources that holiday park owners really need to put their business on the map. The show will also run alongside Farm Business Innovation & Country House Innovation in Hall 9, the UK’s leading trade show for farmers, landowners and estate and country house owners.

“Once again in 2016 the Holiday Park Show we delighted to be working alongside Holiday Park Scene as our main media partners for the event and we are excited to develop this successful and exciting partnership further for the next show,” says Will Mansfield, event organiser.

The Holiday Park & Resort Innovation Show returns to the NEC Birmingham on November 9 – 10. Visit to view the full list of exhibitors and to order your free tickets.

£960 Million Parks Merger Deal

£960 Million Parks Merger Deal

The proposed merger of Park Resorts with Parkdean Holidays will create the UK’s largest holiday park operator.

The proposed merger of Park Resorts with Parkdean Holidays will create the UK’s largest holiday park operator.

A planned merger between Park Resorts and Parkdean Holidays would create the UK’s largest holiday park operator with 73 holiday parks with an enterprise value of £960m, turnover of £370m and EBITDA of around £92m. The combined portfolio would serve 1.8 million customers including 22,200 caravan owners and 35,400 pitches. With Parkdean’s strength in the South West and Scotland, and Park Resort’s sites predominately located on the East Coast and the Northwest, including the Lake District, the merger combines diverse portfolios to create a business with UK wide, national coverage. If given the go ahead by the Financial Conduct Authority, John Waterworth, the current chief executive of Newcastle-based park operator Parkdean Holidays is to remain in the top role. Both head offices in Newcastle and Hemel Hempstead will be retained. Alan Parker, chairman of Park Resorts, said: “The Park Resorts Group and Parkdean Holidays are an outstanding strategic fit with highly complementary estates and revenue mixes. “I am greatly looking forward to working with the teams to deliver further growth.”

Parkdean Ltd
Telephone: 0191 256 0795

Park Resorts
Telephone: 0843 561 1239


Best of Both Worlds

Best of Both Worlds

Lodges and luxury go hand in hand; features such as floor-to-ceiling glass panels, automatic awnings and surround sound televisions are becoming more mainstream. Pic: Pathfinder Homes.

Lodges and luxury go hand in hand; features such as floor-to-ceiling glass panels, automatic awnings and surround sound televisions are becoming more mainstream. Pic: Pathfinder Homes.

The Great British holiday used to be a simple affair. Rudimentary accommodation and facilities were considered the norm. But nowadays holidaymakers are demanding more from their annual summer break.

In response, UK leisure operators are now investing in high quality holiday accommodation, which is equipped with en-suite bathrooms, gourmet kitchens and state-of-the-art entertainment systems.

The huge explosion of glamping has also fed the trend, with all manner of yurts, shepherd huts, safari tents and camping pods popping up in quiet corners of the countryside. The obvious appeal for holidaymakers is that they can experience the best of both worlds - the simplicity and stress-free environment of the great outdoors while enjoying home comforts, coupled with rustic country charm.

“Our customers are looking for a back to nature experience,” says Tracey Sibun of Clear Sky Safari Tents. “They want to chill with their families, to escape the pressures of everyday life and to kick back and relax in the peace and quiet of the natural world. That said, they also want an element of home luxuries too - comfy beds, sink-into sofas and a cheery space to relax as a family if the weather isn’t good.”

Durrell Wildlife Camp opened in 2012, giving guests the opportunity to stay overnight in 12 stylish Ecopods which were supplied by Boldscan.

Durrell Wildlife Camp opened in 2012, giving guests the opportunity to stay overnight in 12 stylish Ecopods which were supplied by Boldscan.

Specialising in steel and wood framed safari-style tents, Clear Sky launched its first two-storey lodge tent earlier this year, which offers flexible accommodation for larger groups and families.

Designed to complement the natural environment, the lodge is made from a highly durable hardwood frame with premium canvas to ensure resistance to the elements. “We have found increasing numbers of holiday parks are adding safari tents to attract new customers who might not consider a caravan - and to give more choice to existing customers,” says Tracey.

The Durrell Wildlife Conservation Trust in Jersey branched into the glamping market in 2012 and has since welcomed 2,000 extra visitors each year. The Camp invested in 12 stylish Ecopods which were designed and manufactured by Boldscan, as well as a safaristyle Club House which is the focal point of the camp.

The wildlife park is situated in 32 acres of landscaped parkland and has a strong commitment to looking after Jersey’s native wildlife, with large areas designated as native habitat areas. The Ecopods were welcomed by guests who wished to stay overnight at the park and be close to nature. Each pod accommodates two adults and two children, with optional additional accommodation in a Pyramid Tent for children. Facilities include a wood burning stove for heat and cooking, plus a separate pod housing a hot shower, flushing toilet and kitchen space. Two of the Ecopods have been adapted to suit disabled visitors.

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Park And Leisure Show Hots Up

The World of Park & Leisure Homes Show returns to Stoneleigh Park from 11th – 14th June, offering free entry and free parking.

The World of Park & Leisure Homes Show returns to Stoneleigh Park from 11th – 14th June, offering free entry and free parking.

Park And Leisure Show Hots Up

The UK’s biggest show for leisure lodges and residential park homes will return once again to the grounds of Stoneleigh Park in Warwickshire in June.

The World of Park & Leisure Homes Show 2015 is your chance to view over 50 show homes including the launch of several new lodges and homes from the country’s leading manufacturers. Pathfinder Homes will be showcasing their Keepers Lodge, which launched earlier this year and Omar Park & Leisure Homes will be exhibiting a selection of their bestselling homes including the Heritage, the Colorado and the Accent on stand M11. There will also be homes and lodges to view from The Dream Lodge Group, Willerby Holiday Homes and Stately Albion to name a few.

In addition to the display of homes, a host of suppliers will be exhibiting related products and services including decking, coatings, hot tubs, insurance, refurbishment and garages. Be sure to make a beeline for the Quick Move Properties stand – the UK’s largest property part exchange company – where the team of experts will be on hand to offer advice on all aspects of part exchange.

If its spas and hot tubs that you’re interested in, stop by the Superior Spas stand to learn more about their full range of wellness products including spas, steam rooms, saunas and hot tubs. You may also benefit from speaking to the Spaeuro team who can advise on spa filters, parts and accessories.

Show organiser Jo Turner comments: “Our experience shows that 95 per cent of our visitors want to meet owners and operators face to face so they can truly discover what’s on offer.” She adds: “Following its tremendously successful introduction last year, the Trade Preview Day allows park owners, site managers and others working within the industry to come along and view the homes, chat with manufacturers, discover new models and discuss the latest issues and developments.”

The Trade Preview Day is Thursday 11th June and the show will be open to the public Friday 12th – Sunday 14th June. Entry and parking are free and each visitor receives a complimentary show guide.

Keep up to date with the latest show news by visiting www.

Urban Cedar Launches First Lodge

The new Urban Cedar home adds a new dimension to Urban Cedar’s already extensive product range of high quality hot tubs.

The new Urban Cedar home adds a new dimension to Urban
Cedar’s already extensive product range of high quality hot tubs.

Urban Cedar Launches First Lodge

Hot tub specialists Urban Cedar have branched into the holiday lodge market with the launch of their brand new holiday home lodge. The luxury Urban Cedar Home features a contemporary design, cedar galley style kitchen, solid oak flooring and Bosch appliances.

The first lodge is sited at The Retreats, a brand new development of just 25 lodges located at Padstow Holiday Park in Cornwall. The 40 x 12ft lodge is finished with galvanised steel and cedar decking and steel gabions filled with local Cornish stone.

Antony Perry, managing director at Bristol-based Urban Cedar explains: “A key feature we wanted to create within the lodge design was space. When the master bedroom door is open you can see from one end of the lodge to the other.

“We also decided to locate the French doors on the side so to make a clearly defined lounge area.”

The lodge design can be adapted to suit all size requirements and bespoke features can also be added.

Antony adds: “We’re excited to be launching our Urban Cedar Home which will add a new dimension to our already extensive product range of high quality cedar hot tubs. “Looking ahead, we would like to grow this side of the business by buying and redeveloping old caravan sites.”

Urban Cedar
Tel. +44 (0)1934 833 844


Hassle Free Moves Add Up With Part Exchange

quick move

When Verna and Ricahrd Culpeper visited Scamford Park with a view to investigating park homes, they knew immediately that it was the place for them.

Hassle Free Moves Add Up With Part Exchange

Verna and Richard Culpeper had lived in their three bedroom, semi-detached family home in leafy Harrow for 37 years when their daughter suggested it might be a good idea to move closer to her. As she lived on the west coast of Wales, she was worried that as they became older, with an eight-hour round trip between them, she wouldn’t be able to take proper care of them.

Having spent lots of time in Pembrokeshire over the years, Verna and Richard were familiar with the area, had friends and family nearby and liked the idea of being able to spend their retirement years there. They began to look at suitable properties and dismissed their initial choice of bungalows as they were either too expensive or needed a lot of work.

When they visited Scamford Park with a view to investigating park homes, they knew immediately that it was the place for them. Peaceful, friendly and with stunning views over the open countryside, the Culpepers could see themselves living a fulfilling and happy life there. They could also see that the park owner, Jason Hartley, took real care over the park and its residents’ well-being.

They immediately put down a deposit on the show home that they looked around, an Omar Colorado 44ft x 22ft and put their house on the market, expecting it to sell quickly as it had a big extension, thus making it one of the best properties on the street. At first, everything seemed to be going well and they soon accepted an offer. Unfortunately, the lady who had submitted the offer then became uncontactable and eventually they had to accept that she had no intention of going through with the purchase. Undeterred and with Jason being very understanding about the delay, they put the house back on the market.

Eventually they found another buyer, but unfortunately he messed them around several times, eventually pulling out of the sale as there was no planning permission documentation for the extension, despite the fact that it had been completed 50 years previously.

Verna explains: “We hadn’t sold a house for 37 years and needed some help. Unfortunately we felt that the estate agent was not ‘on our side’ and the situation just got worse and worse”.

Seeing the great deal of stress that Verna and Richard were under, Jason suggested that they might like to think about using Quick Move Properties to part exchange their house so that they could buy the park home.

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Quick Move Properties
Tel. 01793 840931