Holiday Park & Resort Innovation
10/11/2021 - 11/11/2021
Tel. 0117 929 6087
Tel. 0117 929 6087
The World Of Park and Leisure Homes once again served up a Smörgåsbord of design and operational ideas to tempt all palettes at it returned to the Stoneleigh showground in June. With many big name players on show, one team standing out from the crowd were Suffolk-based Country Homes (Anglia) who felt being a smaller player worked better for its customers who could expect unrivalled design, install and after sales support.
Meanwhile the team from Oakwood Park and Leisure Homes, a family run business offering a choice of high specification park and leisure homes, shined their spotlight on its Maple design, a contemporary three bedroom, two bathroom lodge with a combined kitchen and dining area.
Other stand out exhibits included Littlehouse Glamping offered a competitively priced range of gipsy-style caravans and shepherds’ hut on an individual, bespoke basis.
If its leisure or residential – Pathfinder Homes had it covered -- with some head-turning display lodges topped off by its outstanding Hawthorne design. Custom-built for the Grange Park golfing resort, in North Lincolnshire, the Hawthorne design changed the game when it was first built, being the first centrelounge home on the market and arguably the most impressive to date.
Rolec Services have launched a new nationwide electrical hook-up installation network called ParkServ, to accommodate the changing demands of the caravan and residential park industries. The network consists of Rolec-trained, Rolec-supported, and Rolec-managed electrical contractors located in local areas - all able to provide a host of corporate services at local rates. “For almost 30 years, Rolec engineers have travelled the length and breadth of the UK undertaking the installation of electrical hook-up, distribution and lighting systems - as well as providing electrical testing and support services to the caravan and residential park industries,” comments Rolec’s Sales Director Martin Georgeson. “Times are changing,” Martin continues. “ParkServ has been designed to offer our customers Rolec’s experience, quality and corporate performance, fused with local installers’ pricing and knowledge.” Rolec’s ParkServ services includes free-of-charge site surveys and no obligation quotations based on local rates as well as installation work, and rapid response callout services, by local engineers. Add to the equation, local aftersales support, electrical testing at local rates and locally stocked spare and replacement parts by local engineers – and it is not hard to see how Rolec’s team will underline their position as the industry’s leading hook-up specialists.
Less than two miles away from seven of Newquay’s world famous beautiful golden sand beaches, Hendra Holiday Park aims to offer something for everybody. Located in glorious countryside, just outside Newquay in Cornwall, with 80-acres of landscaped parkland, Hendra welcomes approximately 1,000 to over 3,500 people a night during the peak season, in a range of accommodation options, including camping, touring, glamping, holiday homes and lodges. It may come as a surprise to many that for such a large park, Hendra has been owned and operated by the same two families for over 47 years. Hendra was started in 1972 with just camping and touring but grew and grew as time went on and now has over 300 luxury holiday homes of different types, sizes and styles and over 600 pitches ranging from standard grass ones to super ones with water, electricity and cable tv connections. Family holidays are Hendra’s passion. The second and third generations of the Hyatt and May families are both involved with the day-to-day running of the Park and the fourth generation are small children themselves. The families live nearby, and with everything, including administration, located on the Park this makes the day-to- day running of the business very efficient. Hendra’s guests span several generations too, many have been coming to Hendra since they were young children and now bring their children and grandchildren to the park – so they have grown with the business. Hendra is passionate about sustainable tourism and is committed to protecting the Cornish heritage and landscape by making sure providing family holidays has no impact on the environment!
Hendra has its own solar farm, which provides over 70% of electricity to the Park, and two Biomass boilers which heat the Oasis Fun Pool using locally sourced wood chips. Hendra’s commitment to being a sustainable business has been recognised with the Gold Award for Sustainable Tourism at the 2016/17 Cornwall Tourism Awards, building on the ‘Winner of Winners’ award at the Cornwall Sustainability Awards in 2011. Hendra not only has great accommodation and a wonderful location, one of the things that keeps guests coming back are the facilities. The Oasis Fun Pools are one of the main attractions of staying on the park. The indoor pool has a river rapid ride to take your breath away, water cannon and geyser for a real soaking, then get drenched under the giant tap, fountains and waterfalls too.
There are three water flumes, the fast and furious high-speed aqua whiz flume, the exciting wet & wild 265ft super flume, and the fun for all gentle fun slide! There’s a brilliant toddlers’ pool for safe water splashy fun with a slide, squirty creatures, and lots of warm water to splash about in! In the summer months the outdoor pool is open, a perfect place for cooling off, with sun loungers around the pool for relaxing in the sun – bliss! There’s so much to do for kids, so t hey won’t be bored. The indoor play centre Henry’s Play Loft will keep little ones occupied for hours, a skate and scooter park for older kids to enjoy their skateboard or scooter in a safe environment, an outdoor gym, a play park and indoor amusements too. Families love the Hendra Safari Train, which goes around the park each morning. Hendra has a range of dining options, the terrace bar and restaurant is open early until late, and a coffee bar offering hot and cold drinks and snacks. There’s a fish and chip takeaway for a traditional seaside supper, or Mario’s Pizzeria for freshly baked pizzas served in its Italian themed restaurant or as takeaway. Both have outside seating, which overlooks the children’s play area. The fun doesn’t stop when the sun goes down. Lots of evening entertainment make a night in our Venue cabaret club a must. The evening starts with mascots Henry and Henrietta Hippo entertaining the kids and then the holiday favourite bingo, followed by live acts on stage including comedians, theme nights, variety acts, game shows, bands, karaoke, talents shows, illusionists and more. Hendra has won many accolades, in 2018 alone it scooped AA Platinum Award ‘elite park’ 5 Pennant rating, Gold 5 Star Visit England ‘exceptional’ quality grading, two South West in Bloom Awards, a Gold award for Tourism and Leisure category, The Bruford Cup for Best Horticultural Display, Platinum Loo of the Year Award and the Hoseasons Diamond Award. The awards show the Park's commitment to excellence as a top destination for family holidays.
MAKING A DIFFERENCE
Hendra chooses a charity each year to raise money for, and guests kindly donating an optional 50p on each booking. This is small change but makes such huge difference and last year, together with collecting tine on the park, raffles and other fund raising events Hendra raised a record-breaking £13,398 for Macmillan Cancer Support. This year the chosen charity is the Alzheimer’s society, which is the UK's leading dementia support and research charity. Another way Hendra’s guests help to make their stay green and sustainable is by ‘freecycling’ a facility provided on the park so they can leave behind unwanted holiday items like beach toys, windbreaks and BBQs at the end of their break for other guests to enjoy. The park actively encourages guest feedback, via surveys, reviews and social media, which is always valued and responded to. It’s vital to continue to make Hendra the holiday destination for future generations too, so it’s important to keep improving, developing and maintaining the Park, whilst being sustainable. It is a challenge, but one that’s relished by owners and staff.
Caravan, lodge and park owners continue to go paperless – helping their insurance provider, Leisuredays, to raise more and more money for national charity, Heart Research UK. As part of Leisuredays’ commitment to helping hearts, the company donates £1 to Heart Research UK every time a customer opts for an emailed policy rather than receiving their documents through the post. Throughout 2018, Leisuredays’ Paperless Policies campaign raised a hearty £14,292. Leisuredays’ Paperless Policies initiative has raised a massive £91,970 in the last nine years. Associate Director Laura Wilby presented Heart Research UK with a cheque during the Halifax-based company’s Healthy Heart day. As a big thank you, the charity delivered heart and cholesterol checks, plus lifestyle advice to staff, who celebrated with a health fair, eating healthy snacks and sharing recipes and exercise ideas.
Mother Ivey’s Bay Holiday Park in Padstow has stepped up its fight to keep local beaches clean by investing in special equipment which can rid the sand of micro-plastics. Called a trommel, the machine sieves the sand to separate out ‘nurdles’, the small plastic pellets produced in their billions each year during the manufacture of plastic products. The anti-pollution device, which is operated manually, has been designed and manufactured by Nurdle, a not-for-profit business based in North Devon. Staff at Mother Ivey’s Bay carry out regular beach clean-ups throughout the year. Once the nurdles have been separated, they are up-cycled and used by local artist Veronika Niewiadomsk, to create special pieces of creative work.
The World of Park & Leisure Homes show team has added a second date and venue to its successful event concept, with a spring show at the South of England Showground in Ardingly. The World of Park & Leisure Homes provides park owners and operators a comprehensive shop window experience, with a massive collection of leisure lodges and park homes on display and the chance to discuss your particular requirements and options in privacy and comfort. Save the date for the Trade Preview Day on Thursday 11th April 2019 with the South of England event open to the general public from Friday to Sunday, 12th -14th. Meanwhile, the World Of Park & Leisure Homes will return in the summer, to its more familiar Stoneleigh venue, from June – 9th.
World Of Park & Leisure Homes
Tel. 01789 491451
The Park Holidays UK has signalled another year of major investment in its parks with the appointment of Richard Ullman to the group’s main board of directors. Since joining Park Holidays UK six years ago, Richard, 45, has led the company’s capital expenditure programme across its portfolio of 30 parks in southern England. Last year alone, the group invested £28 million in a raft of upgrade projects from the building of new clubs and leisure facilities to the expansion of its holiday home rental fleet. Richard, who now takes the title of Chief Operating Officer, says he will continue driving the programme forward with the emphasis on the development of customer-facing facilities: “Our aim has always been to continually raise the bar on both the quantity and the quality of what our parks provide to guests and holiday home owners,” said Richard. “Much of our business is generated by repeat sales and personal recommendations - and we achieve this by delivering experiences which people know can’t be replicated elsewhere. “For that reason, our board is committed to a policy of escalating investment in new facilities both at our long-held parks and at those we have taken on through acquisition,” added Richard. Formed just over 25 years ago, Park Holidays UK has its headquarters in Bexhill-on-Sea in East Sussex, and in high season employs some 1,600 full and part-time staff. Prior to joining Park Holidays UK, Richard spent five years as divisional director of Enterprise Inns plc, Britain’s largest pub company with around 5,000 properties.
Park Holidays UK
Tel. 01424 234234
Ready Camp, the glamping brand owned by The Camping and Caravanning Club, has added three new locations across England for 2019. With new safari-style tents at Clitheroe (Lancashire), Kingsbury Water Park (West Midlands) and Devizes (Wiltshire), there is now a network of 242 pre-pitched Ready Camp tents at 48 locations across the UK. Bob Hill, Club Sites Director, said: “Ready Camp remains a top pick for hassle-free breaks and we’re pleased to extend the coverage of our glamping holidays across England this year. “It’s reported that 59% of people are planning a domestic UK break in 2019* and we’re growing to meet this demand.” Since its launch in 2015, Ready Camp coverage across the UK has more than doubled. Each Ready Camp tent is wellequipped with a kitchenette, decked area, table and chairs, triple bunk bed and a single stow away bed. Campers need only bring their bedding, towels and a sense of adventure. On-site facilities are of a high standard and benefit from regular investment. Facility blocks are within walking distance of each tent and many have locations have dedicated parent and baby rooms. Ready Camp has scooped several awards in recent years including the Best Holiday Rental for Families award at the Family Traveller Awards 2017. Ready Camp at Clitheroe sits in the heart of the Ribble Valley with several bustling market towns nearby. Further north, The Forest of Bowland Area of Outstanding Natural Beauty covers 312 square miles with rare wildlife and pretty villages that can be explored by bike or on foot. Kingsbury Water Park is located in the heart of the Midlands with attractions such as Cadbury World and Black Country Living Museum close at hand. The water park is adjacent to Ready Camp at Kingsbury and has miles of walking and cycling tracks plus canoeing and sailing opportunities. Nearby Lichfield is one of the UK’s smallest cities with historic streets, quirky shops and a stunning 13th century cathedral. Ready Campers at Devizes can enjoy the famous Caen Hill locks, a flight of 29 locks on the Kennet and Avon Canal that can be reached direct from site. It’s in a perfect location too for prehistoric sites such as Stonehenge and the Avebury stone circle. The nearby Longleat estate has 900 acres of parkland and the biggest hedge maze in Britain.
Donkey Creek Farm Caravan Park on Lancashire’s Fylde coast is officially one of the best place to ‘go’ in Britain, according to judges of the annual Loo of the Year awards. The park’s washrooms have been named as top platinum winners in the latest Loo of the Year awards, bringing a chain of honour to the family-run business. The prestigious accolade was made to Donkey Creek after the shower and toilet facilities provided for guests were ‘mystery shopped’ by inspectors. Celebrating the news of the award are Paul Lancaster and his wife Jane who opened the park last summer in a quiet rural location near the market town of Freckleton. One of their first tasks was a built a state-of-the-art washroom facility for guests pitching up at the park with motorhomes, touring caravans and tents. Paul and Jane also know that their success is not just a flash in the pan because, they say, advance bookings for 2019 are ‘way beyond our expectations.